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Cafe worker skills for your resume and career

Updated January 8, 2025
2 min read
Below we've compiled a list of the most critical cafe worker skills. We ranked the top skills for cafe workers based on the percentage of resumes they appeared on. For example, 27.0% of cafe worker resumes contained food handling as a skill. Continue reading to find out what skills a cafe worker needs to be successful in the workplace.

15 cafe worker skills for your resume and career

1. Food Handling

Here's how cafe workers use food handling:
  • Maintained the cleanliness of the cafe to meet or exceed Health Department standards for cleanliness, food handling and sanitation.
  • Trained new staff to provide proper food handling and customer service to meet the expectations for Barnes and Noble.

2. Food Service

The food service industry is a vast industry comprising of restaurants, caterers, cafeterias operating in institutions and any other business offering a meal not prepared at home. Foodservice operators require necessary utensils for preparing food for the consumers, foodservice distributors are the people who take care of this need for them.

Here's how cafe workers use food service:
  • Maintained a safe and healthy food service environment while delivering exemplary customer service to patrons.
  • Resolved customer complaints regarding food service.

3. Customer Service

Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.

Here's how cafe workers use customer service:
  • Have primary responsibility for overall customer service and level of customer satisfaction with catering event.
  • Maximized guest satisfaction with efficient problem solving and excellent customer service.

4. Cleanliness

Here's how cafe workers use cleanliness:
  • Assigned team members their duties, and inspects work for conformance to prescribed standards of cleanliness.
  • Maintained cleanliness and presentation of cafe and dining area.

5. Basic Math

Here's how cafe workers use basic math:
  • Used basic mathematics to solve problems with registers and customers.
  • Used basic math to add up bill.

6. BARS

Here's how cafe workers use bars:
  • Stock supplies, such as food or utensils, in serving stations, cupboards, refrigerators, or salad bars.

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7. Coffee Drinks

Here's how cafe workers use coffee drinks:
  • Prepare specialty coffee drinks in accordance with established recipes.
  • Served customers food, prepared coffee drinks, cleaned cafe, and operated cash register

8. POS

POS is an abbreviation of "Point of Sale" which is the time and place where a customer completes a transaction. It can either be a physical shop that consists of POS terminals or a virtual shop. A POS system helps simplify the retail functions and track important sales data.

Here's how cafe workers use pos:
  • Communicated clearly and positively with coworkers and management, Mastered point-of-service (POS) computer system for automated order taking.
  • Used a POS (point of sales) system to correctly record customer orders and ensure accurate billing.

9. Making Sandwiches

Here's how cafe workers use making sandwiches:
  • Worked making sandwiches and slicing cold cuts, setting up food center.
  • Worked behind the counter preparing food, taking orders, and making sandwiches.

10. Safety Standards

Here's how cafe workers use safety standards:
  • Ensured that all items met or exceeded food safety standards.
  • Maintained food safety standards when handling items prepared in extreme temperatures.

11. Cooking Equipment

Here's how cafe workers use cooking equipment:
  • Cooked, cleaned, and operated cooking equipment Handled cash accurately with customers
  • Maintained a sanitary work setting by performing general custodial duties and cleaning all cooking equipment.

12. Food Orders

Here's how cafe workers use food orders:
  • Prepared the food for that day and the next, took customers food orders and served drinks
  • Worked on line making food orders for guests waiting.

13. Excellent Guest

Here's how cafe workers use excellent guest:
  • Received numerous recognition's for excellent guest service and for successful daily operation.
  • Exhibited excellent guest service skills.

14. Cash Drawers

Here's how cafe workers use cash drawers:
  • Performed daily operations including opening/closing duties and balancing cash drawers.
  • Count money in cash drawers at the beginning and end of shifts to ensure that amounts are correct.

15. Bus Tables

Bus tables refers to the process of cleaning restaurant tables after the customer has finished and paid for the meal. This includes cleaning the table of any dirty dishes, wiping down the table and seats, and (sometimes) resetting the table for the next guests.

Here's how cafe workers use bus tables:
  • Helped to bus tables, clean the restaurant, and maintain the salad bar.
  • Bus tables, if needed.
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List of cafe worker skills to add to your resume

Cafe worker skills

The most important skills for a cafe worker resume and required skills for a cafe worker to have include:

  • Food Handling
  • Food Service
  • Customer Service
  • Cleanliness
  • Basic Math
  • BARS
  • Coffee Drinks
  • POS
  • Making Sandwiches
  • Safety Standards
  • Cooking Equipment
  • Food Orders
  • Excellent Guest
  • Cash Drawers
  • Bus Tables
  • Dishwashers
  • Ice Cream
  • RAN
  • Food Preparation
  • Hot Entrees
  • Smoothies
  • Phone Orders
  • Drink Orders
  • Cash Registers
  • Clean Environment

Updated January 8, 2025

Zippia Research Team
Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

Updated January 8, 2025

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