This position is responsible for leading and developing a team of hourly team members. This position is also responsible for establishing daily production goals and will monitor stands to improve performance within their assigned department.
Available Shifts:
10B Tuesday-Friday 4:30PM-2:30AM
12B saturday-Monday 6:00PM-6:00AM
Essential Duties and Responsibilities (Min 5%)
Provide visible leadership and drive a motivated, positive, productive workforce to ensure safety and quality standards are met.
Establish daily production goals and monitor intraday performance to achieve these goals.
Participate in root cause analysis to identify problems and seeking out opportunities for continuous improvement.
Identify, coach and develop team members through training, performance reviews, coaching, support and delegation as appropriate for their development level.
Observe Team Member activities and work methods, to recommend areas of opportunity.
Daily, weekly, and monthly preparation and planning to identify and prioritize action steps, set timelines, identify and allocate resources necessary to accomplish departmental objectives.
Communicate policies to team members and act as the primary information source for the team, maintaining compliance, consistency, and taking corrective action when needed.
Coordinate and monitor production standards, and develop programs to improve operational throughout.
Assist in training team members on distribution processes and equipment.
May lead or serve on cross-functional teams to develop network best practices focused on process improvement and leadership development
Required Qualifications
Experience
: Minimum of three (3) years in a multi-shift distribution center experience
Education
: Some college is preferred. Combination of education and experience will be considered.
Preferred knowledge, skills or abilities
Lead, manage, and develop a team of 15 to 60 TSC team members.
Ability to lead and develop people utilizing excellent communication skills
Ability to build relationships at various levels and influence decisions.
Working knowledge of logistics processes and methods to include flow, cost efficiencies, MHE equipment, safety and quality.
Analytical skills to include problem identification and resolution.
Working knowledge of a Windows based computer environment with the ability to develop and communicate reporting.
Working knowledge of warehouse management systems (WMS) and labor management systems.
Flexibility and willingness to change direction and focus as business needs dictate
Ability to work any shift and or department as required.
Work additional hours and or days as needed, particularly during high volume periods, to ensure that departmental objectives are accomplished.
Working Conditions
Duties include frequent alternate standing, walking, bending, stooping, and sitting, throughout the course of the shift
Required to work in a physical environment that is subject to temperature extremes, movement of mobile and fixed equipment, possible exposure to hazardous products, dust and other conditions associated with a warehouse operation
Physical Requirements
It is essential that you have the physical and mental stamina and ability to move throughout the distribution center and outdoor areas quickly and safely.
It is essential to operate all equipment related to their job duties efficiently, safely, properly and accurately; and to provide the highest level of customer service.
Ability to move and transfer merchandise, weighing up to 50-75 pounds, throughout the distribution center.
Ability to frequently lift or reach merchandise overhead.
Ability to frequently stand, kneel, twist, crouch, squat, bend, stoop, and climb ladders for up to 12 hours.
Ability to move throughout the distribution center for an entire shift.
Ability to safely access all areas of the distribution center, including stairs and all levels/floors.
Ability to operate and use all equipment necessary (e.g. dolly, hand truck, MHE, battery changer, computer or equivalent, etc.).
Ability to push and pull merchandise up to 2,000 pounds with the assistance of proper MHE (e.g. pallet jack, forklift, etc.)
Ability to read, write, and count accurately to complete all documentation.
Ability to utilize strong written and verbal communication skills to communicate effectively with team members.
Ability to process information / handle merchandise in a safe manner, according to distribution center and OSHA safety rules and regulations.
Ability to successfully complete all required training and certification.
Ability to drive or operate a vehicle for business needs.
Disclaimer
This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. A team member should perform all duties as assigned by his/ her supervisor.
Company Info
At Tractor Supply and Petsense by Tractor Supply, our Team Members are the heart of our success. Their dedication, passion, and hard work drive everything we do, and we are committed to supporting them with a comprehensive and accessible total reward package. We understand the evolving needs of our Team Members and their families, and we strive to offer meaningful, competitive, and sustainable benefits that support their well-being today and in the future.
Our benefits extend beyond medical, dental, and vision coverage, including company-paid life and disability insurance, paid parental leave, tuition reimbursement, and family planning resources such as adoption and surrogacy assistance, for all full-time Team Members and all part-time Team Members. Part time new hires gain eligibility for TSC Benefits by averaging at least 15 hours per week during their 90-day lookback period. The lookback period starts the first of the month following the date of hire. If the 15-hour requirement was met, the benefits eligibility date will be the first day of the month following 4 months of continuous service.
Please visit this link for more specific information about the benefits and leave policies applicable to the position you're applying for.
$37k-60k yearly est. 1d ago
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Customer Service Supervisor
Petsuites
Columbus, OH
Are you looking for a leadership role that makes tails wag and pet parents smile? We are seeking a full time Customer Service Supervisor to guide a team of Customer Service Representatives and assist our pet parents and their furry family members!
Company Overview:
Our Pet Resort is part of a larger company called National Veterinary Associates (“NVA”) that is made up of over 1000+ locations of veterinary hospitals and pet resorts. This is exciting as NVA has dedicated resources to growing our business and your role. The pet resorts industry is growing at a rapid pace and so is NVA. We are proud to be a part of this growing business!
Position Overview:
At our resort, we believe in the mission of “Pet Lovers Delighting Pet Lovers” and we demonstrate this through being Playful, Passionate, Personal and Professional. A successful candidate will have at least 1 year of supervisor or equivalent experience that includes the oversight and motivation of staff members, quality assurance of the facility, and an upbeat, positive personality. Animal experience is preferred. We are busiest on the weekends and holiday time frames so you must be available for most of these. We offer a competitive wage based on experience, employee incentives, health and dental insurance, and a fun, fast paced work environment. If you have a love of animals and are a dedicated, high energy employee with management or supervisor experience, we may have the perfect job for you.
A Day in the Life:
You come to work daily with a smile on your face and are excited to help serve our pet parents and their furry friends. You'll be in our branded gear and help run our lobby and curbside service by greeting everyone as they come in and solving whatever their need is -- check in, check out, answering questions, booking reservations and tailoring our service offerings to their needs. Your ultimate goal is to find out how we can best serve the pet parent and provide them solutions. You'll use one of your 15 hands to answer phones, take a dog to their destination for the day, hand out some treats or run some credit cards. You'll not only communicate with the dog(s), but also have a lot of interaction with mom and dad. You'll document what you are seeing and be ready to share with your manager and the pet parent. And let's not forget -- you're probably going to scoop some poop, clean up some pee, go home with some fur on you and get lots of sloppy kisses!
Pet Host Lead Requirements:
Must be able to handle dogs of all sizes and cats
Must enjoy working with both people and pets
Must have the stamina to walk energetic dogs as well as ensure our pet resort looks inviting and clean
Must have a flexible work schedule where you can work during the week, as well as, many weekends and holiday time frames
Must be able to follow directions and comply with processes and procedures
Must have a keen sense of observation when observing the pets
Must be able to perform physically demanding tasks; lift up to 50 lbs, stand for long periods
Must have computer knowledge/quick learner
Must have Leadership/Supervisor experience in a team oriented environment
Excellent customer service skills, professional
Organized, detail oriented
Daily Responsibilities:
Provide impeccable customer service by following our service foundation and ensure that each customer is treated with respect and dignity in order to develop and maintain strong relationships.
Answer all incoming calls, respond to voicemails and emails.
Make boarding reservations; book grooming, training, and temperament test appointments. Schedule daycare reservations.
Manage cash, check, and credit card transactions and reporting/reconciling
Gets to know clients and their pet's names on a regular basis
Obtain all information related to a pet's visit; ensure accuracy of all information. This includes client information as well as pet information. Input all information into resort computer systems.
Interact and communicate closely with other staff to ensure client and pet needs and concerns are understood and addressed.
Have general knowledge of all services offered at site and be able to provide solutions to the clients' needs.
Obtain vaccination records from veterinary offices and input into the computer.
Assists in managing waitlists on weekends/peak season/holidays and ensures that rooms are utilized to maximum capacity.
Act as liaison between veterinarian and customer/emergency contact, keeping all parties informed of ongoing problems when necessary.
Help initiate “white glove” treatment to our best customers, ie. Call best customers well before peak seasons to secure reservations before we are “sold out”.
Respond promptly and troubleshoot any customer relations issues, keeping in mind our empowerment goals. Promptly address any uncomfortable situations with customers
Ensure the facility meets or exceeds expectations with regards to cleanliness and safety.
Notifying manager on duty or ordering when levels of inventory are low in the following areas: retail and cleaning products for lobby areas and office supplies
Ensure all common areas (lobby and employee spaces) are well maintained, clean and free from hazards ie: wet floors, defecant, etc.
Consult with other departments
Work with a team who all exemplify these qualities:
A passion for animals and animal care, especially dogs + cats. Willing to learn animal behavior to ensure their safety.
Focuses on safe and gentle handling. Forceful, aversive, aggressive handling, vocalizing or treatment will not be tolerated.
Customer Service Oriented - Ability to take care of the customers' needs while following company procedures. Manages difficult or emotional customer situations; Responds promptly to customer needs; Responds to request for service and assistance. Build trust with customers.
Willing and able to communicate directly with clients, both written and orally, about their dog. Works to make these “lifetime clients”.
Must be able to multitask and be very detail oriented. Must be able to start and stop work.
Must be able to work under conditions that require sitting, standing, walking, bending, reaching, pulling, pushing and grasping.
Conflict Resolution - Ability to handle conflict with tact and diplomacy
Good team work and willingness to assist other departments as necessary
Cheerful, friendly, positive team-oriented attitude
Strong attention to detail, especially where documentation is concerned. Ability to work in computer systems such as Microsoft Office.
Reliable, punctual, and dependable
Ability to work a flexible schedule, including holidays and weekends
Ability to take direction well and apply it independently
Ability to work in temperature extremes, work outside, or in distracting work environments such as loud noise/sound
Ability to tolerate being in close contact with various bodily fluids and to get dirty frequently
Physically able to handle dogs of all sizes and to lift up to 60 lbs.
Other duties as assigned.
Equal Employment Opportunity
NVA Pet Resorts is an Equal Opportunity / Affirmative Action employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, protected veteran status, gender identity or any other factor
protected by applicable federal, state or local laws.
Work schedule
Weekend availability
Monday to Friday
Holidays
Supplemental pay
Tips
Benefits
Paid time off
Health insurance
Dental insurance
Vision insurance
401(k)
Life insurance
Disability insurance
Paid training
Employee discount
$30k-45k yearly est. 60d+ ago
Customer Service Supervisor
Logan A/C & Heat Services 3.8
Dayton, OH
Customer Service Supervisor- On-site
Logan A/C & Heat Services
57 reviews
Dayton, OH 45377
Full-time
The Customer Service Supervisor is responsible for leading a team to provide superior customer service through various media channels (phone, chat, and email). Responsibilities include the development and training of Customer Service Representatives (CSR's), close monitoring of performance, and handling elevated customer issues. This position requires strong communication skills to facilitate individual coaching and mentoring of CSR's. Provides daily oversite, support, and strategic input to the Customer Service team to ensure efficiency and profitability in scheduling service appointments. Further, the position is responsible for maintaining knowledge of Logan Services' products, services and processes pertaining to the Customer Service Department.
Essential Duties and Responsibilities:
Actively supports the Customer Service team by answering incoming calls for all markets and scheduling of service calls logistically and profitably
Provides daily support and guidance to the Customer Service team
Conduct regular call monitoring and evaluations to ensure a superior customer experience is being provided
Coach, motivate and counsel CSR's on performance including administering disciplinary action when necessary.
Responsible for setting team and individualized CSR goals, evaluating, and managing the Customer Service performance reporting and analytics to help each CSR reach those goals
Conduct monthly 1:1 meetings with each CSR to review performance, individualized coaching and/or career pathing opportunities
Conduct 1:1 call evaluations for each CSR at minimum twice a month
Responsible for developing new/improving, implementing and managing of all Customer Service related processes and best practices to improve efficiency and a positive customer experience by staying abreast on customer service trends, software and best practices.
Streamline and cascade all important and relevant information to Customer Service team through effective communication such as monthly team meeting, weekly team huddles, side-by-side process refreshers, seasonal bootcamp trainings, etc.
Assists with resolving escalated customer issues and collaborates with Field Supervisors and Customer Experience Specialist to handle and resolve escalated customer complaints, questions, and concerns.
Ability to authorize maintenance plan discounts or process refunds up to $300 when necessary
Management of weekly timesheets and time off requests for your direct reports.
Responsible for monthly verification and accurate reporting of CSR SPIFFs to HR
Responsible for 30 day, 90 day, and annual reviews of direct reports.
Collaborate with CSR Manager to interview potential CSR candidates and support with training and development of any CSR new hire.
Responsible for scheduling and coverage needs of the Customer Service department include but not limited to reviewing the weather forecast and anticipating opportunities to adjust and/or add hours to maximize appointment scheduling.
Responsible for oversite and performance of the weekend & holiday schedule.
Collaboration with all company departments with a positive intent
Performs other duties as assigned
Competencies:
Customer Service oriented- ability to portray empathy, relate with others and eager to help when working with a customer to ensure they receive a positive experience
Positivity- displaying a positive attitude even during times of adversity
Leadership- able to organize, control, and guide the work of others to obtain satisfactory results.
Mentoring- provides advice and support while fostering the progress of a less experienced colleague
Communication - Displays a grasp of the information and always initiates or responds to communications in an appropriate, timely and comprehensive manner.
Active Listening - Giving full attention to what other people are saying, taking time to understand points being made, asking questions as appropriate, and not interrupting at inappropriate times.
TEAM Builder- Creates a sense of TEAM through achievement, goal setting, sharing successes, professional development etc.
Interpersonal skills- relates well to all kinds of people, inside and outside the organization, builds appropriate rapport, builds constructive and effective relationships, uses diplomacy and tact, can diffuse even high-tension situation comfortably
Confidentiality- maintains all client communications and confidential information as per code of ethics, and per client instructions
Self sufficient and motived- is internally self motivated and has a proactive approach and participation by being able to identify areas of opportunity within the business and their team and takes initiative in providing additional support and/or taking action as necessary
Sense of urgency- it's imperative to act promptly, decisively, and without delay using good judgement
Experience and Requirements:
Bachelor's degree or Associate's Degree plus 1-2 years of related experience.
3-5 years Customer Service experience
HVAC knowledge
Knowledge of Word Processing software. Microsoft Excel, Word, and Outlook
Excellent written and oral communication skills
Our PARTE Values:
P - People First - We believe every person matters. We lead with respect, compassion, and care- for our team, our customers, and our communities- because people are the heart of everything we do.
A - Agile - We are responsive and embrace change with courage and creativity, with speed, purpose, flexibility, and forward thinking; we turn challenges into opportunities.
R - Radical Ownership - We rise to every challenge by taking full responsibility for our actions, decisions, and outcomes. We don't just point to problems-we become the solution.
T - Teamwork - We lift each other up and win as one. Through trust, collaboration and open communication, we achieve more- delivering the best for our customers, our company and each other.
E - Excellence - Good enough is never enough. We strive for greatness in everything we do, fueled by passion and a commitment to exceed expectations every step of the way.
To perform this job successfully, an individual must be able to meet the essential duties and requirements. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. Logan Services Inc. offers
Equal
Employment Opportunities to all applicants.
$26k-38k yearly est. Auto-Apply 9d ago
Customer Service Supervisor - Boardman
Youngstown Area Goodwill Industries
Youngstown, OH
CUSTOMER SERVICE SUPERVISOR:
About Us
Youngstown Area Goodwill Industries, Inc. is dedicated to empowering individuals through meaningful employment opportunities. We foster an inclusive workplace and warmly welcome applications from individuals with barriers to employment, ensuring everyone has the chance to succeed.
Job Summary
We are seeking a reliable and enthusiastic Customer Service Supervisor to lead our front-end team at our Goodwill store Boardman, OH . This role is pivotal in delivering exceptional customer experiences while overseeing daily operations and supporting staff. The ideal candidate is a dependable leader with strong communication skills and a commitment to regular attendance.
Responsibilities
Supervise and train customer service representatives to ensure excellent service standards.
Handle customer inquiries, complaints, and escalations with professionalism and empathy.
Oversee cash register operations, including transaction accuracy and cash handling procedures.
Maintain a clean, organized, and welcoming sales floor and checkout area.
Assist with scheduling and coordinating staff to meet store needs.
Collaborate with management to achieve sales and operational goals.
Ensure compliance with store policies and safety standards.
Qualifications
Proven leadership skills with the ability to motivate and guide a team.
Excellent interpersonal and communication skills.
Ability to stand for extended periods and lift up to 20 pounds.
Reliable with a strong commitment to punctuality and consistent attendance.
No criminal background that would be incompatible with a retail environment (background check required).
Proficiency in basic math and cash handling.
Previous supervisory experience in retail or customer service is preferred but not required.
We Welcome
Youngstown Area Goodwill Industries, Inc. encourages applications from individuals with barriers to employment, including veterans, people with disabilities, and those seeking a fresh start. We provide training and support to help you thrive in this leadership role.
Schedule & Availability
Part-time position with flexible hours based on store needs. Possibility of full-time in the future.
Storeoperates7 days a week: Monday-Saturday, 9 AM-8 PM; Sunday, 12 PM-5 PM.
Must be available to work weekends and evenings as scheduled.
How to Apply
Interested candidates can apply in person at the store in Boardman, OH or online at Career Center | Recruitment. Please bring a resume and be prepared to complete an application.
Youngstown Area Goodwill Industries, Inc. is an equal opportunity employer. We value diversity and are committed to creating an inclusive environment for all employees.
$32k-48k yearly est. Auto-Apply 4d ago
Customer Service Supervisor - Boardman
Youngstown LLC 3.6
Youngstown, OH
CUSTOMER SERVICE SUPERVISOR:
About Us
Youngstown Area Goodwill Industries, Inc. is dedicated to empowering individuals through meaningful employment opportunities. We foster an inclusive workplace and warmly welcome applications from individuals with barriers to employment, ensuring everyone has the chance to succeed.
Job Summary
We are seeking a reliable and enthusiastic Customer Service Supervisor to lead our front-end team at our Goodwill store Boardman, OH . This role is pivotal in delivering exceptional customer experiences while overseeing daily operations and supporting staff. The ideal candidate is a dependable leader with strong communication skills and a commitment to regular attendance.
Responsibilities
Supervise and train customer service representatives to ensure excellent service standards.
Handle customer inquiries, complaints, and escalations with professionalism and empathy.
Oversee cash register operations, including transaction accuracy and cash handling procedures.
Maintain a clean, organized, and welcoming sales floor and checkout area.
Assist with scheduling and coordinating staff to meet store needs.
Collaborate with management to achieve sales and operational goals.
Ensure compliance with store policies and safety standards.
Qualifications
Proven leadership skills with the ability to motivate and guide a team.
Excellent interpersonal and communication skills.
Ability to stand for extended periods and lift up to 20 pounds.
Reliable with a strong commitment to punctuality and consistent attendance.
No criminal background that would be incompatible with a retail environment (background check required).
Proficiency in basic math and cash handling.
Previous supervisory experience in retail or customer service is preferred but not required.
We Welcome
Youngstown Area Goodwill Industries, Inc. encourages applications from individuals with barriers to employment, including veterans, people with disabilities, and those seeking a fresh start. We provide training and support to help you thrive in this leadership role.
Schedule & Availability
Part-time position with flexible hours based on store needs. Possibility of full-time in the future.
Storeoperates7 days a week: Monday-Saturday, 9 AM-8 PM; Sunday, 12 PM-5 PM.
Must be available to work weekends and evenings as scheduled.
How to Apply
Interested candidates can apply in person at the store in Boardman, OH or online at Career Center | Recruitment. Please bring a resume and be prepared to complete an application.
Youngstown Area Goodwill Industries, Inc. is an equal opportunity employer. We value diversity and are committed to creating an inclusive environment for all employees.
$29k-44k yearly est. Auto-Apply 4d ago
CUSTOMER SERVICE - $20.00 per hour
Champion Personnel System
Middlefield, OH
Customer Support Specialist - Order Fulfillment & Logistics Location: Burton | Full-Time $20-21/HR Help shape the future of airflow. At the heart of everything we do is a clear mission: Shaping airflow for future generations. For over 60 years, we've been a global leader in axial fan technology, serving industries like HVAC/R and powertrain cooling with custom-designed, high-performance solutions.
With our 2023 integration of VIP Air Empowerment-Italy's market leader and our new global HVAC/R R&D hub-we've added deep engineering expertise and cutting-edge wind tunnel testing capabilities to our team. Now, we're scaling innovation like never before-and we need the right people to help drive that progress.
We're looking for a Customer Support Specialist - Order Fulfillment & Logistics to join our team. This is a pivotal role that ensures customers receive the service, documentation, and delivery execution they expect-on time, and with precision.
? What You'll Be Doing:
Serve as the main point of contact for incoming purchase orders, verifying accuracy and ensuring timely order entry.
Send internal preliminary order confirmations, helping to align internal teams and proactively flagging special requirements.
Communicate with customers regarding order status, delivery timelines, and basic quotations when needed.
Coordinate the end-to-end order fulfillment process, ensuring orders flow smoothly from receipt to shipment.
Manage daily interaction with freight partners and carriers, ensuring timely and cost-effective delivery.
Prepare and process shipping documentation, including international customs paperwork and compliance documents.
Address and resolve delivery issues or complaints proactively and professionally.
Collaborate closely with logistics, sales, finance, and warehouse teams to ensure a seamless customer experience.
Maintain accurate records using ERP and CRM systems, supporting traceability and visibility at every step.
? What We're Looking For:
We're seeking a service-minded, detail-driven, and operationally sharp professional who can confidently manage the order-to-shipment lifecycle in a dynamic, international environment.
Must-Haves:
3+ years' experience in customer support, logistics coordination, or supply chain operations (preferably in manufacturing or industrial settings)
Proven ability to manage multiple priorities while maintaining high attention to detail
Strong problem-solving skills and excellent written and verbal communication
Comfortable working cross-functionally across departments
Proficient with Microsoft Office; familiarity with Microsoft Dynamics 365 (D365) or similar ERP systems is a plus
Nice to Have:
Knowledge of Incoterms, international shipping procedures, and customs documentation
Experience in post-order customer service or customer logistics roles
? What We Offer:
A permanent position in a globally respected and growing international company
A collaborative, dynamic work environment where your voice matters
Opportunities for career advancement and professional development
The chance to contribute to a mission-driven company focused on innovation, sustainability, and customer success
Ready to help us shape the airflow of the future?
#TalrooMiddlefield
$20-21 hourly 12d ago
Spa Supervisor
Dermafix Spa
Columbus, OH
Our spa is on the lookout for a dedicated and passionate sales expert to join our team as a Sales Manager; you'll play a vital role in promoting and selling our range of treatments, packages, and skincare regimens while providing expert advice to customers and meeting sales targets through exceptional customer service. Your goal will be to increase bookings, expand our client base, and ensure the overall success of our spa services.
Key Responsibilities:
-Develop and implement sales strategies to achieve revenue goals and expand our client base.
-Build and maintain strong relationships with both new and existing clients to ensure repeat business and customer satisfaction.
-Exceed sales targets, providing training, guidance, and support as needed.
-Ensure exceptional service and customer experience by handling client inquiries, managing complaints, and ensuring that each customer leaves satisfied.
-Monitor sales performance and prepare regular reports for upper management, identifying trends and areas for improvement.
-Collaborate with the team to develop promotions, packages, and strategies to attract new customers and retain existing ones.
-Maintain a thorough understanding of all spa services, treatments, and packages to effectively sell them to clients.
Requirements:
-Proven experience in sales or business development, preferably in the wellness, spa, or hospitality industry.
-Strong leadership skills with a track record of managing a team to success.
-Exceptional communication and interpersonal skills.
-Ability to build strong customer relationships and understand client needs.
-Goal-oriented with a passion for exceeding sales targets.
-Knowledge of spa services, treatments, and wellness trends is a plus.
-Ability to work flexible hours to meet the needs of the business.
-A proactive, self-motivated, and energetic approach to sales and problem-solving.
-Strong organizational and time management skills.
Job Type: Full-Time
Monday through Friday: 10 AM - 6 PM
Sunday: 11 AM- 6 PM
Salary: $2500per month +commission
OTE (On Target Earnings): $100,000+ per year with base salary plus commission.
How to Apply:
Please send your most current resume with the best contact number and email to reach you, and someone from our recruiting team will contact you shortly.
$100k yearly Auto-Apply 60d+ ago
Regional Supervisor - Customer Service
Essilorluxottica
Toledo, OH
Requisition ID: 913376 Store #: WM0187 Optical Corp Order Entry FIELD Position: Full-Time Total Rewards: Benefits/Incentive Information Since 1915, Walman Optical has served thousands of independent eye care professionals providing solutions for all of their optical needs. Our experienced and knowledgeable team helps businesses grow while providing quality eyewear and unmatched service for an exceptional patient experience. With us, you'll bring our most advanced technology and innovative products to our partners.
As a division of Walman, our collective mission is to enrich the lives of our customers, employees and the communities we serve through better vision.
Walman is part of EssilorLuxottica, a global leader in the design, manufacture and distribution of world-class vision care products, including iconic eyewear, advanced lens technology and cutting-edge digital solutions. Join our global community of over 200,000 dedicated employees around the world in driving the transformation of the eyewear and eyecare industry. Discover more by following us on LinkedIn!GENERAL FUNCTION
The Customer Service Supervisor is responsible for supervising and training employees and managing the Office/Customer Service area of the lab to a high level of efficiency while maintaining attendance and a high level of engagement in the department.
MAJOR DUTIES AND RESPONSIBILITIES
Demonstrate high competency in all office and customer service duties, including the laboratory operating software system. Manage activities to achieve high-quality output and service standards.
Maintain close association with accounts and address product information issues and Rx service. Render decisions to accounts on matters of company sales/service policies and procedures
Interpret work ticket instructions and troubleshoot production problems within area of responsibility to ensure production quality and service levels.
Manage and train employees and ensure timely performance reviews, proper documentation of performance issues and a motivating work environment.
Effectively communicate with all levels of the organization to ensure understanding and the proper application of company policies, practices and procedures.
Assist and participate in the planning of State and Local Conventions.
Continually review and suggest process improvements to simplify jobs, eliminate non-value-added tasks and reduce costs.
Act as a role model and clearly communicate organizational goals and foster a motivating and collaborative work environment.
Maintain work area in a neat, clean and organized condition.
Understand and follow all company and manufacturer's policies and procedures and ensure compliance with all attendance & safety rules and regulations. Maintain confidentiality of all proprietary and HIPAA protected information.
Willingly assist others as necessary to keep work current, meet deadlines or maintain an even workload. Cooperate with other coworkers and demonstrate a good attitude.
Provide proper training, work direction, and technical guidance for less experienced coworkers. Attend in-house or supervisory training classes offered locally and suggested by the lab or higher management.
Perform other duties as assigned.
This position requires exposure to one or more hazardous substances/chemicals which requires safety training
BASIC QUALIFICATIONS
high school diploma, GED or equivalent work experience
4+ years of experience working in customer service, hospitality or call center environment
Excellent telephone etiquette and ability to maintain composure when dealing with difficult customer situations
Ability to perform all clerical and computer functions in support of the lab operations
Knowledge of Digital Vision Inc. (DVI) optical manufacturing software
Strong verbal and written communication skills and ability to manage internal and external customers
Ability to lift/move up to 25 pounds
PREFERRED QUALIFICATIONS
Previous supervisory experience is a plus
This posting is for an existing vacancy within our business. Employee pay is determined by multiple factors, including geography, experience, qualifications, skills and local minimum wage requirements. In addition, you may also be offered a competitive bonus and/or commission plan, which complements a first-class total rewards package. Benefits may include health care, retirement savings, paid time off/vacation, and various employee discounts.
EssilorLuxottica complies with all applicable laws related to the application and hiring process. If you would like to provide feedback regarding an active job posting, or if you are an individual with a disability who would like to request a reasonable accommodation, please call the EssilorLuxottica SpeakUp Hotline at ************ (be sure to provide your name, job id number, and contact information so that we may follow up in a timely manner) or email ********************************.
We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, national origin, social origin, social condition, being perceived as a victim of domestic violence, sexual aggression or stalking, religion, age, disability, sexual orientation, gender identity or expression, citizenship, ancestry, veteran or military status, marital status, pregnancy (including unlawful discrimination on the basis of a legally protected pregnancy or maternity leave), genetic information or any other characteristics protected by law. Native Americans in the US receive preference in accordance with Tribal Law.
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Nearest Major Market: Toledo
Job Segment:
Clerical, Manager, Social Media, Administrative, Management, Marketing
$42k-70k yearly est. 6d ago
Supervisor Carwash/Detail $22HR to $25HR DOE CMH
Odorzx
Columbus, OH
ODORZX INC is seeking a highly motivated and experienced Operations Supervisor to join our dynamic team in the carwash/detailing industry. As the Operations Supervisor, you will play a pivotal role in ensuring the smooth and efficient functioning of our operations. If you have a passion for delivering exceptional customer service, managing a diverse team, and maintaining high operational standards, this opportunity is perfect for you.
Responsibilities:
Oversee day-to-day operations of the client site, ensuring smooth workflow and adherence to standard operating procedures.
Lead a team of carwash and detailing technicians, providing guidance, training, and support to ensure they deliver outstanding results.
Monitor and maintain inventory levels of cleaning supplies, equipment, and detailing products, ensuring a well-stocked and efficient operation.
Conduct regular quality checks to ensure that all vehicles undergo thorough and meticulous cleaning and detailing, meeting or exceeding client expectations.
Implement and enforce safety protocols to create a secure work environment.
Collaborate with the manager to develop and implement strategies to enhance client satisfaction, increase revenue, and improve operational efficiency.
Handle client inquiries, concerns, and complaints in a prompt and professional manner, striving to achieve optimal resolution and client retention.
Maintain accurate records of daily operations, tracking sheets, employee attendance, and performance evaluations.
Requirements
Previous experience in a supervisory role within the carwash/detailing industry or a related field.
Strong leadership skills with the ability to motivate and inspire a team.
Excellent organizational and time management skills to effectively prioritize tasks and meet deadlines.
Attention to detail and a commitment to delivering exceptional results.
Solid knowledge of car cleaning and detailing techniques, equipment, and products.
Exceptional customer service skills with a focus on creating positive experiences for customers.
Ability to work in a fast-paced, dynamic environment and handle multiple tasks simultaneously.
Proficient computer skills for record-keeping and data analysis.
Join our team at ODORZX INC and be part of a company that is dedicated to providing top-quality services to our clients. We offer a competitive salary, opportunities for growth and development, and a supportive work environment. If you are ready to take on this exciting role and contribute to our success, please submit your resume and cover letter outlining your relevant experience. We look forward to hearing from you!
Benefits
Full Time Benefits Include:
Vacation Time (After 1 Year)
401k With Match (After 1 Year)
Medical Benefits (Medical, Dental, Vision 60 days)
Sick Time
Personal Days (After 1 Year)
Company Paid Holidays
Company Paid Car, Gas, Insurance (Job Specific)
Company Paid Travel (Job Specific)
Employee Referral Program
Retention Bonus
Rapid Advancement Opportunities
$36k-65k yearly est. Auto-Apply 60d+ ago
Supervisor Carwash/Detail $22HR to $25HR DOE CMH
Odorzx Inc.
Columbus, OH
Job Description
ODORZX INC is seeking a highly motivated and experienced Operations Supervisor to join our dynamic team in the carwash/detailing industry. As the Operations Supervisor, you will play a pivotal role in ensuring the smooth and efficient functioning of our operations. If you have a passion for delivering exceptional customer service, managing a diverse team, and maintaining high operational standards, this opportunity is perfect for you.
Responsibilities:
Oversee day-to-day operations of the client site, ensuring smooth workflow and adherence to standard operating procedures.
Lead a team of carwash and detailing technicians, providing guidance, training, and support to ensure they deliver outstanding results.
Monitor and maintain inventory levels of cleaning supplies, equipment, and detailing products, ensuring a well-stocked and efficient operation.
Conduct regular quality checks to ensure that all vehicles undergo thorough and meticulous cleaning and detailing, meeting or exceeding client expectations.
Implement and enforce safety protocols to create a secure work environment.
Collaborate with the manager to develop and implement strategies to enhance client satisfaction, increase revenue, and improve operational efficiency.
Handle client inquiries, concerns, and complaints in a prompt and professional manner, striving to achieve optimal resolution and client retention.
Maintain accurate records of daily operations, tracking sheets, employee attendance, and performance evaluations.
Requirements
Previous experience in a supervisory role within the carwash/detailing industry or a related field.
Strong leadership skills with the ability to motivate and inspire a team.
Excellent organizational and time management skills to effectively prioritize tasks and meet deadlines.
Attention to detail and a commitment to delivering exceptional results.
Solid knowledge of car cleaning and detailing techniques, equipment, and products.
Exceptional customer service skills with a focus on creating positive experiences for customers.
Ability to work in a fast-paced, dynamic environment and handle multiple tasks simultaneously.
Proficient computer skills for record-keeping and data analysis.
Join our team at ODORZX INC and be part of a company that is dedicated to providing top-quality services to our clients. We offer a competitive salary, opportunities for growth and development, and a supportive work environment. If you are ready to take on this exciting role and contribute to our success, please submit your resume and cover letter outlining your relevant experience. We look forward to hearing from you!
Benefits
Full Time Benefits Include:
Vacation Time (After 1 Year)
401k With Match (After 1 Year)
Medical Benefits (Medical, Dental, Vision 60 days)
Sick Time
Personal Days (After 1 Year)
Company Paid Holidays
Company Paid Car, Gas, Insurance (Job Specific)
Company Paid Travel (Job Specific)
Employee Referral Program
Retention Bonus
Rapid Advancement Opportunities
$36k-65k yearly est. 19d ago
Retail Customer Service Supervisor (Front End Supervisor)
Opportunities To
Mayfield Heights, OH
MICRO CENTER is the nation's leading computer and electronic device big box retailer! Our technology superstore has an industry-leading 40,000+ selection of premier computer products and the most knowledgeable staff in the business. Passion, Energy & Commitment describe life at Micro Center. We are passionate about customer service and developing long-term customer relationships. We are looking for those that are committed to these same values.
We are currently seeking self-motivated, results oriented g RETAIL CUSTOMER SERVICE SUPERVISOR (FRONT END SUPERVISOR). It is Micro Center's core promise to take care of our associates and customers which has led to our success over the last 40+ years!
Click here to see our job video
MAJOR RESPONSIBILITIES - RETAIL CUSTOMER SERVICE SUPERVISOR (FRONT END SUPERVISOR):
Ensure that operational policies and procedures are being properly carried out at the store level and customer satisfaction standards are being met within the department
Participate in front end staffing, training and scheduling activities to ensure competent associates are hired to properly service our customers; communicate any issues to operations management
Provide regular coaching and feedback to associates in regards to customer satisfaction and appropriate sales presentation to ensure desired operations results and metrics are understood and being met
Oversee the execution of ad set and visual merchandising standards within the department
Lead all freight flow and merchandise processing within the department, including regular cycle counts and tracking of company assets through inventory control and loss prevention best practices
Ensure that all store office functions (including cash handling, store deposit paperwork, etc.) are being completed accurately and in a timely manner
Participate in open and close procedures
Serve as floor leader or manager-in-charge during absence of store managers
Support store operations by maintaining loss prevention awareness and helping to prepare for physical inventory
Partner with senior management and/or Regional HR Manager when needed to ensure human resource issues are handled in accordance with guidelines
Perform other duties and tasks as assigned
EDUCATION & EXPERIENCE:
High school diploma or equivalent required with proficiency in Microsoft Office
Experience in retail operations, cash handling, loss prevention, inventory control and merchandising
Two or more years of experience in a big-box retail environment with direct accountability for achieving customer service targets, preferably in a lead or supervisory role
Professional appearance and demeanor with the ability to handle multiple customers and priorities at once
Ability to execute corporate initiatives and drive world-class customer experiences
Physical requirements: lift up to 50 lbs., stand for prolonged periods of time
Shifts include hours before and after the store is open to the public and may also include mornings, nights, weekends and holidays
MICRO CENTER OFFERS EXCEPTIONAL BENEFITS:
Flexible Scheduled & Excellent Pay
Medical, Dental and Vision Benefits Coverage for Regular Full-Time Associates
Employee Discount that includes a Friends & Family Discount Program
Tuition Reimbursement & Education Discounts
Paid Time Off for Regular Associates
401K Plan with Company Match
Esteemed Vendor & Company Job Training
Career Advancement Opportunities
OUR GROWTH OPPORTUNITIES:
At Micro Center, we empower our employees to set their sights high and blaze their own trails. This is a place where your future success and growth are truly a result of your own efforts and achievements. Our teams are made up of motivated individuals who work hard to advance their careers. Join our team and see how hard work, loyalty, competitive spirit and unwavering commitment to the customer can take you and your career to new places.
Micro Center is an Equal Opportunity Employer.
$31k-47k yearly est. 47d ago
Rotary Supervisor
Labine and Associates
Cincinnati, OH
Salary: $90,000 - $110,000 Schedule: Full-Time | 1st Shift | Local Travel Only
About the Role:
We are seeking a Rotary Supervisor to lead a team of 9-10 technicians in the maintenance and repair of rotary gear systems, including centrifugal and piston pumps, agitators, and other rotating equipment. This is a hands-on leadership role that requires strong mechanical expertise and the ability to manage parts, coordinate repairs, and work closely with vendors.
Key Responsibilities:
Supervise and mentor a team of 9-10 maintenance technicians.
Oversee the repair and upkeep of rotary gear equipment (centrifugal/piston pumps, agitators, etc.).
Ensure efficient parts management and procurement.
Liaise with vendors to secure necessary materials and services.
Maintain compliance with safety and operational protocols.
What We're Looking For:
5+ years of experience working with rotary gear equipment.
No degree required, but hands-on expertise is a must.
Experience in the chemical industry preferred, but open to candidates from other manufacturing backgrounds.
Proven leadership skills with the ability to guide a maintenance team.
Strong communication and problem-solving abilities.
Why Join Us?
Competitive six-figure earning potential.
1st shift schedule with local travel only-no overnight trips.
A leadership role in a stable and growing industry.
If you're a skilled maintenance leader with rotary gear expertise, apply today and take the next step in your career!
$90k-110k yearly 60d+ ago
Culinary Supervisor - Community
Otterbein Seniorlife
Cortland, OH
Job Description
**Now Offering DailyPay**
At Otterbein, you're more than an employee, you're a Partner in Caring. Together, we work side by side toward a shared goal: delivering person-centered care that respects every resident and the choices they make.
Whether in our vibrant communities, our welcoming small house neighborhoods, Home Health, Hospice or Home Office, we provide the highest level of compassionate, quality care.
Join our team of Partners who are talented, kind, wise, funny, spirited, generous, endearing, and truly one-of-a-kind.
Otterbein has an employment opportunity for a Culinary Services Supervisor, a full-time position which includes a generous benefits package. The Culinary Services Supervisor is responsible for supervising the overall production of Culinary Services for the Assisted Living, Long-Term Care and Post-Acute areas of the Otterbein campus. You will manage staff and create schedules, order food and supplies and conduct inventory, provide daily oversight of food production and ensure high quality. The Supervisor will also ensure compliance with community policies and procedures, as well as state and federal regulations. We offer restaurant-style dining for our residents in a comfortable, home-like atmosphere. If you have the desire to serve older persons in a faith-based environment, this is the place for you.
Shift: Full time
Pay Rate: $20/Hr/increases with experience
Responsibilities
Assists with developing recipes.
Prepares regular and therapeutic diets.
Processes and appropriately follows resident diet orders.
Ensure partners follow therapeutic and special consistency meal orders
Ensures all pantries are adequately stocked daily.
Ensures proper completion of the daily temperature logs, and other daily documentation.
Assumes all responsibility in the absence of the Director of Culinary Services.
Assists the Director of Culinary Services with routine and special function menu planning, and the overall production of the culinary services department.
Assists with interviewing, selecting, hiring, training and evaluating culinary services partners.
Supervises partners to ensure that meals are served hot on time, and in an attractive manner.
Identifies opportunities for partner development regarding hospitality training, sanitation practices, and safe food handling techniques.
Qualifications
Must be an excellent cook, preferably with formal culinary training
Knowledge of health care food service regulations
Superior supervisory and customer service skills
Enjoy working with the senior population
Willingness to be flexible with schedule and hours
Education: High School diploma or GED
Experience: Preferable a minimum of three years' experience in dining, catering, restaurant and/or cooking field, preferably in the senior living setting.
BENEFITS*
Health & Wellness
Medical Insurance with free virtual doctor visits
Vision & Dental Insurance
Pet Insurance
Life Insurance
Employee Assistance Program (EAP) for personal and professional support
Financial Security
401(k) Retirement Savings Plan with company match
Paid Time Off (PTO) that accrues immediately from day one
Paid Holidays for a healthy work-life balance
Access to DailyPay, enabling you to access up to 100% of your earned wages on a daily basis
Tuition Reimbursement up to $5,250 per year for ANY field of study
Tuition Discounts through exclusive partnerships with the University of Cincinnati, University of Toledo, and Hondros College
Employee-Sponsored Crisis Fund available for those facing unforeseen challenges
Legal & Identity Theft Protection
Growth & Development
University Partnerships with University of Cincinnati, University of Toledo, and Hondros College for exclusive tuition discounts
Multiple Partner Discounts available for various products and services through Access Perks
Access to 1,000s of hours of personal and professional development material through RightNow Media @ Work
*Some benefits, including PTO and tuition reimbursement, are based on hours worked.
Why work for Otterbein SeniorLife:
For more than 100 years, Otterbein has provided senior housing options rooted in respect and community. We're a non-profit 501(c)(3) health and human service organization, so our values and initiatives are focused on serving our residents.
Otterbein SeniorLife consists of lifestyle communities, revolutionary small house neighborhoods, home health, and hospice care in Ohio and Indiana. We offer different lifestyle options for seniors through independent living, assisted living, skilled nursing, rehab, memory support, respite care, in-home care, and hospice services.
Apply today and begin a meaningful career as a Culinary Supervisor at Otterbein!
$20 hourly 15d ago
Supervisor, Trade Compliance
Bendix Commercial Vehicle Systems LLC 4.6
Avon, OH
| ON-SITE/REMOTE: Hybrid
Want to help shape tomorrow? At Bendix we've been doing it for 90 years…setting the standard with advanced dynamic solutions that drive improved commercial vehicle performance and safety. We're part of the Knorr-Bremse Group, the global leader in braking technologies. As part of our team, you'll collaborate with a world of talented and dedicated colleagues whose sense of purpose complements your own. You'll find rewarding opportunities, diverse experiences, partnerships, and an unwavering commitment to ethics and integrity. Innovation is part of our DNA. Achievement drives our culture. Learn more today! **********************
JOB DESCRIPTION:
Position Title: Supervisor, Trade Compliance
Reports To: Manager, Trade Compliance
Date Last Revised: October 7, 2025
Position Summary:
The Supervisor, Trade Compliance is responsible for overseeing and executing import and export compliance programs to ensure Bendix's adherence to all applicable U.S., Canadian, and Mexican trade regulations. This role leads a team of compliance professionals, manages key regulatory processes, and supports strategic initiatives by mitigating trade-related risks and driving operational excellence across Bendix locations in the United States and Canada, with support to Mexico as needed.
Essential Functions:
Lead, coach, and develop the Trade Compliance Team to ensure high performance and professional growth.
Manage U.S. and Canadian import/export operations, ensuring timely, accurate, and compliant processing of shipments.
Oversee Free Trade Agreement (FTA) programs, including USMCA and others, ensuring supplier solicitations, eligibility determinations, and customer responses are completed effectively.
Drive continuous improvement initiatives across import and export processes to enhance efficiency and compliance.
Support and coordinate C-TPAT audits and related security initiatives.
Deliver and support trade compliance training across the organization.
Develop and implement trade compliance goals aligned with corporate strategy.
Conduct internal audits and risk assessments to proactively identify and resolve compliance gaps.
Serve as the primary liaison with regulatory agencies, customs brokers, freight forwarders, and third-party logistics providers (3PLs).
Monitor and interpret regulatory changes, updating internal policies and procedures accordingly.
Maintain accurate documentation and ensure timely reporting within compliance management systems.
Support investigations and corrective actions related to trade compliance incidents.
Collaborate cross-functionally with Supply Chain, Legal, Engineering, and other departments to resolve compliance issues and support business initiatives.
Knowledge:
In-depth knowledge of U.S. Customs regulations (Title 19 CFR), Harmonized Tariff Schedule (HTS), classification, country of origin determination, and reconciliation processes.
Strong understanding of U.S., Canadian, and Mexican Free Trade Agreements, including USMCA and Buy America provisions.
Familiarity with export control regulations including EAR and ECCN classification.
Working knowledge of SAP and/or GTS (Global Trade Services) preferred.
Understanding international logistics and transportation practices is a plus.
Experience:
Minimum of 10 years of experience in global trade compliance, with demonstrated expertise in import/export regulations and procedures.
Proven supervisory or team leadership experience required.
Experience working with customs brokers, freight forwarders, and 3PLs.
Experience conducting audits, managing compliance programs, and implementing corrective actions.
Skills:
Strong leadership and team development capabilities.
Excellent analytical and problem-solving skills, including root cause analysis and corrective action planning.
Effective communicator with the ability to interact across all levels of the organization and with external partners.
Strong organizational and project management skills with the ability to manage multiple priorities.
Proficient in Microsoft Office Suite (Excel, Word, PowerPoint, SharePoint).
Ability to write clear reports, procedures, and training materials.
Demonstrated ability to work independently and collaboratively in a fast-paced environment.
Resilient under pressure with strong decision-making and conflict resolution skills.
Education:
Bachelor's degree in business, International Trade, Supply Chain, or a related field required.
U.S. Customs Broker License preferred.
Travel Requirements:
Occasional travel is required to support audits, training, and cross-site collaboration.
Position located in Avon, OH or within commuting distance to a major airport.
Position Requirements:
The demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Please note: At this time, we are not able to offer immigration sponsorship for new hires. All applicants must be currently authorized to work in the United States on a full-time basis without the need for current or future employment-based visa sponsorship.
The anticipated salary range for candidates who will work in Avon, Ohio is $89,900 to $134,900 per year. The final pay offered to a successful candidate will be dependent on several factors that may include but are not limited to the type and years of experience within the job, the type of years and experience within the industry and education. Bendix is a multi-state employer, and this pay scale may not reflect positions that work in other states or locations. Provided they meet all eligibility requirements under the applicable plan documents, employees (and their eligible dependents) will be eligible to enroll in group healthcare plans that offer medical, dental, vision, and basic life and disability insurance. Employees also will be able to enroll in our company's 401k plan. Employees will also receive 120 hours of vacation leave and 40 hours of Personal Paid Absence every year. Employees will also enjoy 12 paid holidays, and 1 floating holiday throughout the calendar year, subject to relevant terms outlined in the employee handbook. 6 weeks of paid parental leave will also be available for use. Requirements for these benefits will be controlled by applicable plan documents and policies. Employees working on federal contracts covered by the Federal Paid Sick Leave requirements will be notified and will receive benefits consistent and compliant with the FPSL requirements. Hired applicant will be able to purchase company stock, subject to the relevant plan documents and annual bonuses based on achievement of certain metrics of up to 4% of annual salary. This is intended to provide a general description of benefits and other compensation and is not a substitute for applicable plan documents or company policies. Applications for this position are accepted on an ongoing basis
What does Bendix have to offer you?
- Work/life balance that includes Paid Vacation & Holiday Paid Time Off
- 401k Plan with Company matching
- Retirement Savings Plan
- Educational Assistance Program (Tuition Reimbursement)
- Wellness Program and incentives
- Hybrid Work policy
- On-Site Fitness Center
- On-Site Cafeteria with Healthy menu options
- Health and Welfare Insurance Benefits that start on your 1st day of employment:
Company-Paid Benefits:
- Basic Life Insurance
- Basic Accidental Death and Dismemberment (AD&D) Insurance
- Short Term Disability
- Business Travel Accident Insurance
- Employee Assistance Program (EAP)
Voluntary Employee-Paid Benefits:
- Medical and Prescription insurance
- Dental insurance
- Vision insurance
- Supplemental Life Insurance Plans
- Supplemental AD&D insurance for Employee and Family
- Long Term Disability
- Accident Plan
- Critical Illness Plan
- Hospital Indemnity Plan
- Legal
- Identity Theft and Fraud Protection
Bendix Commercial Vehicle Systems LLC is an Equal Employment Opportunity (EEO) employer. It is the policy of the Company to provide equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.
$35k-67k yearly est. 7d ago
Supervisors - Canton
Fresh Markorporated
Canton, OH
The Fresh Mark facility in Canton, Ohio, is currently accepting applications for 2nd Shift Supervisors.
The essential function of our supervisors is to provide leadership and direction to hourly associates engaged in the manufacturing and processing of world class food products. We have supervisor opportunities in Production, Sanitation, Maintenance and Quality.
Job Type: Full-time
Salary: TBD
Supervisor Key Accountabilities
Maintain and ensure the safety of all employees through training, enforcement of safety rules and compliance with all Fresh Mark, Inc. policies and procedures.
Maintain a sound working relationship with bargaining unit employees.
Drive departmental efficiencies and maximize productivity.
Monitor and control inventory levels and yields.
Ensure effective communications.
Control labor costs; staffing and overtime.
Monitor machinery to maintain quality and minimize downtime.
Monitor product quality and flow to meet customer demands and requirements.
Promote and maintain teamwork among employees.
Minimum Requirements
Combination of 2 years of education, training and/or work experience related to business management, food production, manufacturing processes or related field.
Availability to work OT/weekends.
Supervisors are expected to report one hour prior to their shift for start-up duties and be available to stay after the end of the shift to complete any necessary reports and/or paperwork.
Work Authorization: Applicants must be legally authorized for employment in the United States without need for current or future employer-sponsored work authorization.
Role Specific Requirements:
Production Supervisors: Two years' experience supervising in a production environment.
This list is not exhaustive. Expectations for these specific supervisor positions will be discussed during interviews.
Work Schedules: Schedules are determined by position and will be discussed during the interview.
Benefits:
Fresh Mark provides an excellent work environment and comprehensive benefits including:
paid vacations and holidays
educational assistance and reimbursement
health care with low premiums and deductibles
vision
401K with company match and more
We invite you to be part of our exciting team and rapidly growing business.
Fresh Mark provides an excellent work environment and comprehensive benefits including paid vacations and holidays, educational assistance and reimbursement, health care with low premiums and deductibles, vision, 401K with company match and more.
About Fresh Mark, Inc.
At Fresh Mark, people come first. It's not just a slogan, it is engrained in the fabric of who we are and what we work to achieve every day. The cornerstone of our culture is based on a foundation of taking care of all our employees on every level. As a team member here, you will be given the tools, leadership, and support to grow in your knowledge and career and as a leader yourself.
Owned and made in the USA for more than 100 years, Fresh Mark's Sugardale brand takes a personal approach to making great tasting high quality meats. For a century, we've been dedicated to making the best products, the best way. Made with top quality ingredients and workmanship, Sugardale supplies bacon, ham, hot dogs, sliced lunch meats, pepperoni and salami and other specialty meat items with annual sales of more than $1 billion.
Fresh Mark welcomes all interested people to apply for job opportunities in our company. We pride ourselves in being a diverse company and we consider applicants for all positions without regard to race, color, religion, sex, national origin, age, marital or veteran status, disability or any legally protected status.
All applicants applying for positions with Fresh Mark must accept the Employment Application Consent Form to continue their candidacy. Instructions to comply can be found in your application confirmation email.
Fresh Mark is a drug free workplace.
#LI-Onsite
#LI-FMMSL
$36k-67k yearly est. 5d ago
Supervisor
Careers Opportunities at AVI Foodsystems
Canton, OH
AVI Foodsystems is looking for an energetic and optimistic team member to fill the role of Dining Supervisor.
Founded in 1960, AVI Foodsystems has evolved into one of the most respected and trusted food service companies in the nation. Providing comprehensive food services with a focus on the highest quality and freshest ingredients, impeccable service and total value is the reputation we have earned and live up to everyday.
Duties & Responsibilities:
Oversee front end production
Follow opening procedures, including opening and handling cash drawers
Comply with all policies and procedures, including but not limited to food and physical safety programs
Communicate any issues of concern to management (i.e. customer issues, cleanliness, safety concerns or security concerns)
Follow all safety requirements at accounts
Adhere to grooming and appearance standards
Perform any other duties as specified by management
Requirements:
Previous culinary/foodservice experience required
Excellent customer service and communication skills, both written and verbal
Successful team leadership experience
Moving, bending, stooping, lifting and standing on a frequent basis
Ability to lift up to 15 pounds frequently; lift up to 30 pounds occasionally
Experience with Microsoft Office Suite is necessary
Benefits:
A family culture and atmosphere
Competitive compensation
Health, dental, vision, and life insurance for full-time team members
401(k) with generous company match
Paid vacations and holidays
Immense training and growth opportunities
We conduct pre-employment drug testing. EOE
$36k-67k yearly est. 58d ago
Dispensary Supervisor |OTC
King City Gardens
Dayton, OH
Dispensary Supervisor - Off the Charts | Dispensary Employment Type: Full-Time Schedule: Evenings, weekends, and holidays required About The Garden Dispensary The Garden is proud to serve Ohio's adult-use cannabis community with a commitment to
education, compliance, and exceptional guest experiences. As we continue to grow across
the state, we're seeking strong leaders to join our Camp Washington team and help us uphold
the highest operational standards in a fast-paced, regulated retail environment.
Position Overview
The Dispensary Supervisor supports the day-to-day operations of an adult-use cannabis
dispensary licensed under Ohio's Division of Cannabis Control (DCC). This role ensures full
regulatory compliance, manages team performance, maintains secure product handling, and
delivers first-class experience to customers aged 21 and over.
Key Responsibilities
Compliance & Security
● Enforce all DCC regulations, including customer age verification, purchase limits, and
advertising restrictions.
● Maintain 24/7 video surveillance, secure access points, and alarm systems.
● Conduct daily inventory audits, loss prevention reviews, and discrepancy reporting in
Metrc.
● Ensure ID verification and customer access protocols are strictly followed.
● Maintain transaction records, destruction logs, employee certifications, and incident
reports.
Team Leadership
● Supervise, coach, and schedule budtenders, receptionists, and floor staff across shifts.
● Train new hires in Ohio cannabis law, customer service, and POS operation.
● Lead team huddles to discuss promotions, safety, and DCC updates.
● Hold employees accountable for compliance, accuracy, and professionalism.
Retail Operations
● Support the sales floor, manage customer flow, and assist during high-volume periods.
● Resolve escalated guest concerns and ensure compliant resolutions.
● Oversee product displays, signage, and promotional adjustments within regulatory limits.
● Monitor inventory movement, coordinate restocks and verify expiration and packaging
compliance.
Reporting & Communication
● Prepare and submit daily sales, incident, and discrepancy reports to management.
● Liaise with inspectors, vendors, and state agencies during audits and visits.
● Stay informed on evolving DCC rules and communicate changes to the team.
Qualifications
● Must be 21 years of age or older.
● High school diploma or equivalent required; Associate or Bachelor's degree
preferred.
● Minimum 2 years of retail leadership or supervisory experience (cannabis preferred).
● Working knowledge of Ohio adult-use cannabis laws (ORC 3780 & OAC 1301:18) or
willingness to complete compliance training.
● Strong interpersonal, communication, and conflict-resolution skills.
● Proficiency with POS and inventory systems such as Dutchie, BioTrack, and Metrc.
Working Conditions
● Ability to work flexible schedules, including evenings, weekends, and holidays.
● Frequent standing and walking; occasional lifting up to 25 lbs.
● Must successfully complete a DCC background check and fingerprinting process.
Why Join The Garden
At The Garden, we take pride in creating a safe, complaint, and welcoming retail experience. As
a Dispensary Supervisor, you'll play a key role in leading a dynamic team and ensuring every
guest interaction reflects professionalism, integrity, and care. Join us in helping shape Ohio's
future in responsible adult-use cannabis retail.
Apply Now:
If you're passionate about compliance, leadership, and delivering exceptional guest service -
we'd love to hear from you!
Submit your application and resume directly through Indeed or LinkedIn Jobs.
$35k-63k yearly est. Auto-Apply 3d ago
Supervisor
Metro Industrial Services
New Lexington, OH
Job DescriptionMetro Services is seeking to immediately fill a supervisor position for a Manufacturing company in New Lexington, OH. This is a Temp/Contract job. Apply now! • Ensure the achievement of the unit's safety, production, quality, and continuous improvement goals through adequate planning, organization, coordination and control of its human and technical resources and materials.
• Create a work environment in which each employee is respected, feels welcome and safe, and is empowered to do their best.
• Responsible for all parts being built to the manufacturing plan and customer specifications.
• Ensure that employees and team leaders are properly trained and empowered to execute the job requirements.
• Communicate work rules and required standards of conduct.
• Assess employee performance, and initiate employee coaching and discipline as necessary.
• Identify, control and communicate risk in operations.
• Ensure employees are trained to safely perform their jobs.
• Act as a role model and ensure employees model safe behaviors.
• Initiate and participate in incident investigations, root cause analysis, and corrective actions.
• Ensure production reports are accurately maintained.
• Organize and schedule work, including management of breaks, overtime, vacation, and absence coverage to achieve production requirements.
• Ensure conformance to quality procedures and proper application of quality and process controls.
• Encourage, support, and communicate improvement ideas from operators, and assist with implementation once ideas have been approved.
• Collaborate with Continuous Improvement teams, identifying and proposing possible solutions and supporting their effective implementation.
• Ensure communication between shifts and that team meetings occur.
• Participate in meetings with managers to evaluate performance results and planned actions.
• Participate in critical parts meetings as needed, and daily walkabout.
• Participate in or lead safety-related processes such as hazard assessment, work instruction development, incident investigations, LPA, 6S, safety walks, etc.
• Ensure that HSE legal and management system requirements for work areas are met.
• May on occasion, be required to perform duties other than those specified in this description.
Compensation (USD):
$30.00 - $35.00/hour Per Diem Included
Schedule:
Days TBD
2nd Shift
3:00 p.m. - 11:00 p.m.
3rd Shift
11:00 p.m. - 7:00 a.m.
Successful candidates must meet the following requirements:
• Four-year degree or two-year degree in pursuit of a four-year degree with two to four years in supervision and/or more than 3 years practical experience in supervision/management.
• Ability to identify and resolve day-to-day technical and operational problems.
• Analytical skills to gather and interpret production information.
• Computer competency required: spreadsheets, charting, and word documentation.
• Uses tact and diplomacy to exchange information and handle sensitive issues.
• Willingness and ability to travel, as necessary.
• Ability to work off-shifts and overtime as scheduled.
• Must pass background check (no conviction of a crime in connection with a dishonest act, breach of trust, or felony).
• Must commit to 60 days with the possibility of extension through the end of the year.
• Union facility - overtime may be adjusted. Flexibility required, with potential of 12-hour shifts, 7 days a week.
PPE:
• Steel-toed shoes
• Safety glasses - client provided
Dress Code:
• Collared shirt - dress for success and leadership role
• Jeans/khakis/work pants - holes covered
• No undergarments visible
• No long chains or dangling items
WHY APPLY FOR A JOB AT METRO SERVICES?
If you're ready to take hold of your career, we can help you start down the right path, and we'll be with you the whole way. At Metro, we guide you through a simple application process, provide consultation services through coaching and resume building, and offer a wide array of benefits.
As an employee, you will receive:
• Skills training and development
• Weekly pay
• Direct deposit or pay cards
• Medical, dental, vision, and disability insurance
• Internal Referral Program
WHAT HAPPENS AFTER YOU APPLY?
As soon as you have applied, give us a call at ************ to let us know that your application has been submitted. Calling us makes you a priority!Also, check your email. We will send you electronic paperwork to fill out and sign. Of course, doing your paperwork from a computer is best, but it can also be done on a mobile device.
WHAT SETS US APART
At Metro Services, we understand that job seekers need a company that focuses on them individually and emphasizes their opportunities. Metro Services does this by matching qualified candidates to jobs that best align with their interests, abilities, and previous work experience.While we have full-time positions available with our client companies, we also offer temporary work that is often a bridge to full-time employment. The fact that we place over 10,000 employees annually and many of our temporary jobs lead to a full-time position is a testimony, in itself, to our ability to accurately match people to the right job while meeting the needs of our client companies.
EEO Program
Metro Services does not discriminate in employment opportunities or practices based on race, color, religion, gender, national origin, ancestry, age, disabilities, or any other characteristics protected by law.
Learn more about us by visiting our website at metroindustrialservices.com.For more information, stop by or call TODAY!
2081 Hillsboro Boulevard
Manchester, TN 37355
Call: **************
#3PLCE572403819
$30-35 hourly 27d ago
Supervisor(D Shift Th-Sun 6am-4:30pm)
DSV Road Transport 4.5
Lancaster, OH
FRAUD ALERT: Please note that DSV will never request a chat interview or solicit funds from applicants or employees through its interviewing and hiring process. We do not require any form of payment and will not ask for personal financial information, such as credit card or bank account number. Our recruiters have an @dsv.com or @us.dsv.com email address. If you question the legitimacy of any DSV job posting, please reach out to *************.
DSV - Global transport and logistics
In 1976, ten independent hauliers joined forces and founded DSV in Denmark. Since then, DSV has evolved to become the world's 3rd largest supplier of global solutions within transport and logistics. Today, we add value to our customers' entire supply chain by transporting, storing, packaging, re-packaging, processing and clearing all types of goods. We work every day from our many offices in more than 80 countries to ensure a steady supply of goods to production lines, outlets, stores and consumers all over the world. Our reach is global yet our presence is local and close to our customers. Read more at ***********
Location: USA - Lancaster, 35 Technology Pl
Division: Solutions
Job Posting Title: Supervisor(D Shift Th-Sun 6am-4:30pm) - 102186
Time Type: Full Time
Position Description Summary:
Supervises production associates who are performing tasks related to loading and unloading freight, accounting for materials utilizing multiple systems and overseeing the assembly and installation of server racks and their components.
Principal Accountability:
* Oversees, organizes, and coordinates cycle counts, inventory replenishments and material returns
* Ensures adequate safety measures are followed to protect personnel and property
* Advises subordinates with questions or problems in any aspect of work activities.
* Monitors work and examines production areas for accuracy, neatness and conformance to policies and procedures.
* Recommends and implements documented changes to procedures to improve efficiency, quality and safety
* Performs or assists subordinates in performance of duties.
The individual in this position must be capable of performing all of the essential functions with or without a reasonable accommodation.
Working Environment:
Assignment Complexity - Utilization of multiple internal and external systems and dashboards to ensure process compliance and accuracy
Accountability - Maintain service level agreements utilizing existing systems and tools and ensure subordinates are following safety protocol and standards
Impact of Decisions - Erroneous decisions or failure to achieve goals could result in additional costs and personnel, and serious delays in overall schedules.
Working Relationships - Frequently interact with customers, peers and other site stakeholders on site in addition to subordinates
Essential Functions:
Must be able to pass any federal/state/local government, airport, or company-required background checks, clearances, and/or drug and alcohol tests.
Knowledge and Skills:This is an entry level leadership role. Solid interpersonal and analytical skills are required. Bachelor's degree or equivalent experience is required. Generally prefer 3-6 years' experience in material handling operations.
DSV is an equal employment opportunity employer. Candidates are considered for employment without regard to race, creed, color, national origin, age, sex, religion, ancestry, disability, veteran status, marital status, gender identity, sexual orientation, national origin, or any other characteristic protected by applicable federal, state or local law. If you require special assistance or accommodation while seeking employment with DSV, please contact Human Resources at *************. If you are interested in learning the status of your application, please note you will be contacted directly by the appropriate human resources contact person if you are selected for further consideration. DSV reserves the right to defer or close a vacancy at any time.
DSV - Global transport and logistics
Working at DSV means playing in a different league.
As a global leader in transport and logistics, we have been on an extraordinary journey of growth. Let's grow together as we continue to innovate, digitalise and build on our achievements.
With close to 160,000 colleagues in over 90 countries, we work every day to offer solid services and meet our customers' needs and help them achieve their goals. We know that the best way to achieve this is by bringing in new talent, fresh perspectives and ambitious individuals like you.
At DSV, performance is in our DNA. We don't just work - we aim to shape the future of logistics. This ambition fuels a dynamic environment built on collaboration with world-class team players, accountability and action. We value inclusivity, embrace different cultures and respect the dignity and rights of every individual. If you want to make an impact, be trusted by customers and grow your career in a forward-thinking company - this is the place to be.
Start here. Go anywhere
Visit dsv.com and follow us on LinkedIn and Facebook.
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$24k-36k yearly est. Easy Apply 60d+ ago
Norwalk Supervisor
A Quality Facility Services
Norwalk, OH
About AQFS?
Founded in 2003, AQFS has thrived through challenging economic times, evolving from a one-person operation with a mop and bucket to a robust organization with over 300 employees. We proudly serve all of Ohio and Pennsylvania, with ambitions to become a nationally recognized facility service provider.
Our success is built on a foundation of dedication and passion, driven by a commitment to our people and systems. We stay ahead by continuously learning about industry changes, training our valued employees, and providing ample opportunities for advancement.
Job Title:
Supervisor
Location:
Norwalk, OH
Full Time , Monday- Friday, 5pm-1am
Supervisor Role at AQFS
The supervisor position at AQFS is an exciting and dynamic role where you'll interact with and train team members, acting as an extension of the Area Manager.
Key Responsibilities:
Overseeing part of your shift and assisting in cleaning and facility.
Managing, training and developing team members to ensure top customer satisfaction.
Conducting daily huddles and weekly meetings with the Area Manager.
Reporting customer interaction via Salesforce
Performing inspections, final walk-throughs, and correcting deficiencies.
Training, developing and motivating staff.
Identifying employees for promotion or additional hours.
Maintaining or exceeding budgeted labor goals.
Streamlining cleaning processes for efficiency.
Delivering supplies to buildings
Laundering rags, mop heads, and dust mop heads.
Ensuring cleaners have necessary supplies and tools in advance.
Communicating important information to staff, such as changes in budgeted hours, processes and procedures.
Being accountable for labor overages and customer complaints.
Collaborating with the Area Manager, to achieve the best outcomes for clients and the company.
Why Work for AQFS?
At AQFS, we provide numerous benefits to our team members.
Our offerings include :
401k plan with matching employer contributions
Opportunities for career advancement through ongoing training and development.
We prioritize internal promotions, fostering a culture of growth.
Full-time employees enjoy vacation (PTO), sick pay, and ten paid holidays, supporting a healthy work-life balance.
Health insurance is also available to all eligible employees.
Our core values and vision define who we are and guide our actions. We recognize and reward hard work and dedication with various perks.
Monthly incentives
Company gatherings
Annual company gathering
Referral bonus program.
Additional Benefits for Supervisors:
Paid training
Uniforms provided
Bonuses for developing talent
Mileage for supervisor who are traveling between buildings
Cell phone stipend for those supervisors who are using personal phone.
No growth ceiling as the company continues to expand
Qualifications:
Reliable transportation to and from work
Ability to work independently
Strong attention to detail
Strong communication and listening skills
Clean driving record
Previous supervisor experience preferred
Stable work history
We are revolutionizing the industry with innovation and execution, investing in our team members' personal and professional growth while ensuring a fun work environment. Our success is built on teamwork, which keeps our staff and clients happy.