Cage/vault supervisor jobs near me - 123 jobs

Who We Are We believe a company's employees are its greatest asset, and healthy employees build great companies. IncentFit helps employers motivate and reward their employees to exercise and live healthier lives. Founded in 2013, we serve 200 clients across diverse industries-from financial firms to public universities-and help over 250K users make healthier choices year-round. We are a growing team of smart, talented people who are driven by technology and passionate about work/life balance. The Role We are seeking a motivated Customer Success Supervisor with strong experience in SaaS to lead the team responsible for long-term client retention. This mid-level role requires a proven track record in B2B SaaS, specifically focusing on guiding a team to manage account implementation and ongoing client satisfaction. As a people-focused manager, you will lead, mentor, and guide our team to ensure our 200+ clients receive outstanding service, resolve disputes effectively, and achieve their long-term wellness goals while remaining satisfied with our platform. What You'll Do Lead and Mentor: Guide the account management team with empathy, helping them develop the "soft skills" needed for high-stakes client communication. Drive Client Satisfaction: Establish and track departmental KPIs focused on client retention, Net Promoter Scores, and overall satisfaction. Create individual goals for team members focused on client retention; then track progress and celebrate successes. Manage the Lifecycle: Oversee the transition from initial account implementation to long-term partnership, ensuring a smooth and consistent client experience. Proactively Cultivate Growth: Coach and mentor team members on identifying organic expansion opportunities, guiding them to effectively navigate upsales that provide additional value to our clients. Advocate for Clients: Act as a skillful bridge between your team and the product department, advocating for feature requests and platform improvements based on client feedback. Strategic Consulting: Become a platform expert to advise your team on how to make high-value recommendations that help clients reach their wellness goals. Project Management: Manage long-term departmental projects, ensuring all stakeholders are informed and consulted. Collaborate: Foster a supportive environment where you jump in to help the team whenever needed. Process Improvement: Continuously refine the account management workflow to reduce friction and improve the "white-glove" service experience. Requirements What You'll Bring SaaS Expertise: At least 5 years of experience in a B2B SaaS role specifically focused on account management or client success. Proven Leadership: At least 3 years in a full-time leadership role, with a focus on coaching team members to hit retention and growth targets. Full Operational Ownership: You are ready to take the helm for your team, taking full accountability for the department's direction and success. Thrive on Challenges: A motivated mindset that seeks to be challenged on a daily basis and proactively approaches problem-solving. Relationship Management: A passion for building inter-departmental bridges to ensure client needs are met across the entire organization. Business Acumen: A quick grasp of client business goals and the ability to translate technical platform features into ROI for wellness stakeholders. Communication Mastery: Exceptional Skillful communication skills, particularly in translating technical system knowledge into clear, actionable advice for clients. Data-Driven Mindset: Comfortable using data visualization and reporting tools to identify at-risk accounts and make informed decisions on retention strategies. Empathetic Leadership: A commitment to fostering a collaborative environment where team success is prioritized over micromanagement. Benefits Compensation: $80,000 - $95,000 per year, dependent on experience. Financial Growth: Quarterly Profit Share Disbursements based on business performance and a 401k with company match. Wellness: A program with up to $750 annual incentives (we use our own product!). Health: Heavily subsidized medical/dental/vision plans, plus a $500 company contribution for any HSA medical plan. Flexibility: 40% remote work (work from home) after training, plus flexible hours. Perks: $1,000 annual Professional Development reimbursement, generous PTO, 10 paid holidays, quarterly events, and weekly team lunches.

Customer Service - Financial Service Representative - Full-Tme Schedules - Evenings and Saturday or Sunday Required! Compensation: $17.00 an hour, plus (evening, weekend, holiday) Shift Differentials of +$2-$5 an hour! Bilingual (Spanish) Shift Differential of +$1.00/an hour for those that qualify. Hours: Our contact center is open 24 hours a day 7 days a week - more hours to serve our client's needs creates a variety of schedule options for our staff based on our business needs. DESCRIPTION In this exciting, fast-paced position, you will be responsible for providing remarkable customer service on behalf of Credit Unions/Banks nationwide by handling primarily inbound calls, as well as occasionally returning messages left by members/customers requesting a call back. Summary: Service banking transactions on behalf of a credit union or bank by accessing sensitive information and completing the transaction in the various computer platforms. You will be responsible for protecting the account by ID verifying every caller (fraud prevention) along with answering and resolving a lengthy list of banking inquiries (not all inclusive): view and reconcile account and loan related inquiries, online banking issues, transfer funds, reorder checks, use third party platforms to resolve various issues (unblock debit cards, submit loan payments), view and explain why funds are on hold, and provide loan and deposit rates. A Financial Service Representative answers back-to-back calls and typically handles 10-12 calls per hour. You will also provide Product and Service Education to members/customers, as it relates to our Clients and have the opportunity to learn additional skills by cross-training within or outside of your department based on performance and/or business need. Competencies: * Language Skills: Ability to read, write, and comprehend complex instructions while clearly and professionally communicating in an accurate and timely manner. * Mathematical Skills: Ability to accurately add, subtract, divide, and multiply to provide callers with accurate account data. * Computer Skills: Type approximately 40 net words per minute and have the ability to troubleshoot basic computer issues. * Physical Demands/Work Environment: While multi-tasking (reading, typing, and listening) the employee is regularly required to sit for an extended time, use a keyboard, and talk to callers via a hands-free headset. The noise level in the contact center is usually moderate, but at times there could be 100 employees on interactions. If working remotely, the noise level is minimal. Essential Job Functions/Qualifications * Experience with general banking knowledge/terminology and banking platforms (mobile, online banking) preferred * Proficient typing, listening, computer, and reading skills * Exceptional attendance record - ability to work scheduled days/evenings, Saturday or Sunday and some Holidays * Quickly and efficiently navigate through several computer programs simultaneously while accurately documenting interaction details * Excellent problem-solving skills with the ability to multi-task * Ability to communicate clearly and professionally while effectively handling and diffusing challenging situations based on reason for call and temperament of the caller * Ability to manage and control emotions and stress while maintaining excellent customer service on all interactions * Professional and upbeat attitude that thrives in a fast-paced environment * Desire and ability to provide excellent customer service on every interaction * Ability to meet the following metrics (not all inclusive): Monthly average talk time 7 minutes or less, Monthly average less than 12 minutes on chats, 98.5% or higher in-production status's, Monthly average wrap up time 40 seconds or less, and Monthly average Quality Review score 85% or higher Work From Home: Work-from-home eligibility is not guaranteed and will be based on performance and schedule adherence. Candidates must be prepared to work onsite as required. EDUCATION High school/GED or better (minimum) OUR BENEFITS INCLUDE: * Paid Training * Shift Differentials ($2-$5 an hour) for hours worked in the evenings, weekends and observed holidays * Spanish Bilingual Differential + Incentives for Eligible Bilingual Interactions * Work-From-Home opportunity upon meeting all performance and attendance requirements, policies, and RWA eligibility requirements * Relaxed dress environment * Generous Paid Time Off - rest and relaxation! * Year-round employee appreciation events and online recognition award program - you are awesome! * Free Coffee at all LSI facility locations * Medical, Dental and Vision Insurance for Full and Part-time employees (+30 hrs/wk) * Life and Disability Insurance * Pet Insurance * Paid Volunteer Time Off - give back to your community! * Educational Assistance and Employee-Assistance-Program * 401k/Profit Sharing with Safe Harbor Match * Growth opportunities - 90% of leadership positions are filled from within! Apply ONLINE at ****** LSIcareers.com! Applicants, as well as employees who are or become disabled must be able to satisfactorily perform the essential job functions of the position either with or without reasonable accommodation. Applicants, as well as employees are encouraged to contact the Human Resources Department to initiate the interactive process if a reasonable accommodation is needed to perform the essential job functions of the position. Accommodation Requests will be reviewed and approved or declined on a case-by-case basis.

At Globe Life, we are committed to empowering our employees with the support and opportunities they need to succeed at every stage of their career. We take pride in fostering a caring and innovative culture that enables us to collectively grow and overcome challenges in a connected, collaborative, and mutually respectful environment that calls us to help Make Tomorrow Better. Role Overview: Could you be our next Customer Service Supervisor? Globe Life is looking for a Customer Service Supervisor to join the team! In this role, you will be responsible for managing a team of Customer Service Representatives, ensuring efficient daily operations by providing training, coaching, performance feedback, resolving escalated customer issues, and analyzing data to improve service quality and processes. This is a remote / work-from-home position. What You Will Do: Develop a high-performing team by coaching, mentoring, and training customer service representatives. Ensure KPI's are met. Update and analyze daily & monthly reports. Ensure timecard accuracy and sign off on payroll closing for the week. Perform QA monitoring to ensure customer satisfaction and accuracy. Perform side-by-side nesting silent monitoring. Utilize Enlighten and Nexidia for coaching opportunities. Answer questions from staff and provide guidance and feedback. Resolve escalations professionally. Review and approve outgoing written communication from agents to customers. Ensure adherence to established attendance policies and procedures. Create and deliver corrective action as needed for attendance, adherence, and policy violations. Assist with initial interviews for new hires as needed. Create and administer annual performance reviews. Facilitate team meetings. Keep senior management informed on all issues and problems. Creating ways to optimize procedures and keep staff motivated. Monitor daily activities and customer service queues to ensure efficient and timely service delivery across various communication channels. Analyze customer service data and feedback to identify areas for improvement, and help develop, implement new standards and procedures. Prepare reports, maintain documentation, and communicate with staff and management regarding customer service performance and issues. What You Can Bring: High school diploma or equivalent; a college degree is preferred. 2 or more years of relevant management experience. Customer Service Experience with proven experience as a call center supervisor or similar supervisory position. Proficient in Microsoft Office Suite, specifically Word, Excel, Outlook, Teams, and general working knowledge of the Internet for business use. Knowledge of performance evaluation procedures. Outstanding communication and problem-solving skills. A result-oriented and forward-thinking approach. Ability to work under pressure as well as work well with others. Ability to multitask and prioritize competing priorities to meet deadlines. Excellent time management skills. Ability to learn and adapt to change quickly. Superb organizational and leadership skills. Schedule flexibility to meet call center hours of operation. Must be dependable and punctual to ensure call center needs are met. Must be professional with the ability to maintain confidentiality. Type 25-30 WPM. Ability to professionally handle and resolve escalated issues. Must maintain and/or exceed department KPI goals: Attendance, Average Handle Time, Adherence, Utilization, Contacts. Must possess excellent oral and written communication skills. Applicable To All Employees of Globe Life Family of Companies: Reliable and predictable attendance of your assigned shift. Ability to work full time and/or part time based on the position specifications. How Globe Life Will Support You: Looking to continue your career in an environment that values your contribution and invests in your growth? We've curated a benefits package that helps to ensure that you don't just work, but thrive at Globe Life: Competitive compensation designed to reflect your expertise and contribution. Comprehensive health, dental, and vision insurance plans because your well-being is fundamental to your performance. Robust life insurance benefits and retirement plans, including company-matched 401k and pension plan. Paid holidays and time off to support a healthy work-life balance. Parental leave to help our employees welcome their new additions. Subsidized all-in-one subscriptions to support your fitness, mindfulness, nutrition, and sleep goals. Company-paid counseling for assistance with mental health, stress management, and work-life balance. Continued education reimbursement eligibility and company-paid FLMI and ICA courses to grow your career. Discounted Texas Rangers tickets for a proud visit to Globe Life Field. Opportunity awaits! Invest in your professional legacy, realize your path, and see the direct impact you can make in a workplace that celebrates and harnesses your unique talents and perspectives to their fullest potential. At Globe Life, your voice matters.

Regional Corporate Coding Supervisor (Remote based in US) Reporting to the Corporate Coding Director, the Regional Corporate Coding Supervisor will be responsible for supervising coding, data abstraction and associated coding activities. Ensures accurate and timely coding of records according to Tenet Health policies and procedures. Manages workflow related to coding and abstracting, provides direction for coding activities and productivity standards required to reach unbilled targets at all hospitals in the region. Performs duties as necessary to support the coding quality improvement process both in the region and at corporate. Position will support Tenet corporate located in Texas. Required: * Must have a comprehensive knowledge of ICD-10-CM/PCS coding classification systems. * The analytical abilities necessary to prepare various reports and records. * The interpersonal skills necessary to interact with all levels of department personnel, other departments, physicians and individuals from outside the Hospital. * Must have above average general office and computer skills. * Associate degree in HIM related field * RHIT Certification * 5+ Years Coding Experience Preferred: * Experience managing large teams and driving process improvement activities at the corporate level in a complex healthcare organization. * Bachelor's Degree in HIM Related field * RHIA Certification * 2+ Years of Leadership Experience Compensation * Pay: $66,768- $106,704 annually. Compensation depends on location, qualifications, and experience. * Position may be eligible for a signing bonus for qualified new hires, subject to employment status. Benefits The following benefits are available, subject to employment status: * Medical, dental, vision, disability, life, AD&D and business travel insurance * Paid time off (vacation & sick leave) * Discretionary 401k match * 10 paid holidays per year * Health savings accounts, healthcare & dependent flexible spending accounts * Employee Assistance program, Employee discount program * Voluntary benefits include pet insurance, legal insurance, accident and critical illness insurance, long term care, elder & childcare, auto & home insurance. * For Colorado employees, paid leave in accordance with Colorado's Healthy Families and Workplaces Act is available. #LI-CM2

Hours: Shift Start Time: 8 AM Shift End Time: 5 PM AWS Hours Requirement: 8/40 - 8 Hour Shift Additional Shift Information: Weekend Requirements: As Needed On-Call Required: No Hourly Pay Range (Minimum - Midpoint - Maximum): $72.290 - $93.280 - $104.470 The stated pay scale reflects the range that Sharp reasonably expects to pay for this position. The actual pay rate and pay grade for this position will be dependent on a variety of factors, including an applicant's years of experience, unique skills and abilities, education, alignment with similar internal candidates, marketplace factors, other requirements for the position, and employer business practices. What You Will Do Supervise the effective implementation of the Ambulatory Case Management (ACM) programs that includes the management of patients in the different areas of the care management spectrum. Responsible for operational planning consistent with existing policies and procedures. Responsible for supervision of ACM activities to include tracking, trending, and analyzing data, streamlining and improvement of programs, facilitation of provider education, supporting the Medical Directors, and collaborating on interdepartmental activities. Develop and implement new programs under the direction of the Manager of Integrated Care Management and Director of Health Services. Participates in the development of the annual ACM plans and implementation of corrective action plans related to health plan audits and requirements of National Committee on Quality Assurance (NCQA) and other governing regulatory bodies. Collaborates with the Quality, Compliance, and Training Department to effectively integrate and implement processes consistent with health plan, NCQA, DMHC, and CMS requirements. Participates in the development and implementation of new programs under the direction of the Manager of Integrated Care Management. Required Qualifications * Bachelor's Degree nursing or health care related field. * 3 Years experience in the acute patient care setting, including ICU or intermediate care units, Medical-Surgical Nursing, and/or Home Health. * 3 Years in medical management experience, preferably in managed care. * California Registered Nurse (RN) - CA Board of Registered Nursing -REQUIRED Preferred Qualifications * 2 Years leadership experience, preferably in a managed care setting. Other Qualification Requirements * Utilization, Case Management, or Quality Management certification preferred. Essential Functions * Ambulatory Case Management Operations Supervise Ambulatory Case Management staff and operational processes in accordance with NCQA, DMHC, CMS and health plan requirements. Oversee the ACM and UM processes of the assigned teams, ensuring staff access to needed information and tools. Ensure that tools utilized by ACM teams are up to date and in alignment with regulatory requirements and internal processes. Establish and maintain appropriate policies and procedures and training plans to include enforcement of standards for all ACM team activities. Coordinate with the Health Services Quality and Compliance department to ensure timely and relevant implementation of training and verify adherence with quality and compliance parameters. Implement and maintain the reporting systems for operational and utilization outcome indicators as it relates to the daily ACM operations. Implement and maintain regular reporting systems for operation and ambulatory care management outcome indicators. Participate in groups in developing and implementing strategic plan to implement organization vision and/or service-culture initiatives. Establish specific quality goals, connecting the vision to the necessary actions and long-term strategies. Recognize physician needs and concerns and act on opportunities for improvement in conjunction with leadership. Collaborate with physicians to address operational issues. Promotes positive outcomes in a managed healthcare setting in support of program initiatives. Lead team members to facilitate and coordinate quality healthcare services and delivery of goods and services to meet a member's specific healthcare needs in a timely, efficient, and cost effective manner utilizing strong communication, problem solving, and critical thinking skills. Direct and collaborate with peers and assists in the case management process as necessary. Assists leadership in promoting team performance goals and in monitoring team progress toward accomplishment of departmental goals and initiatives. Assists in the ongoing education of providers, physicians and their office staff. Implements action plan to improve referral processing under ACM management direction. Enforce policies and procedures for all Case Management activities. Maintains ongoing analysis of program performance and monitors trends and opportunities for enhancement or expansion of the ACM processes and operations Document ACM processes according to SCMG policies and procedures. Collaborate with other disciplines/departments to resolve identified issues with demonstrated improvement in operational flow. Facilitate ACM staff and provider collaboration. Operationalize and establish efficient ambulatory case management and referral management work flows to ensure timely patient care. Bring to attention of the ACM Manager, areas of non-compliance and provide input on actions for improvement. Establish and maintain operational documents such as policies and procedures, desktop procedures as well as all other tools that ACM staff utilize to complete case management activities. Collaborate with vendors to provide in services as appropriate to provide staff with available services. * Human Resource Management All 90 day and annual performance reviews are completed per Sharp guidelines. Provides feedback toward employee performance. Facilitates staff's progress toward agreed upon annual performance goals. Assure employee files are current and complete, including annual TB testing, Safety Testing, Compliance Training, and annual HIPAA test, etc. Manage and assist staff to resolve identified attendance, performance, learning and behavior issues through feedback, counseling, corrective action and goal-setting. Hire staffing for the department per department plan. Orient/mentor staff into new role resulting in achieved competencies. Ensure accuracy with new employee onboarding as it relates to granting systems access, e.g., EPIC, OnBase, health plan websites, EHR, etc. Increases retention rate (or reduces turnover) of select group of staff. Leads initiative that results in improved teamwork and/or building more effective relationships. Decreases occurrences of unsafe work practices and/or worker's injuries. Arranges team coverage for ACM teams in the event of staff absence by demonstrating willingness, flexibility, and competence to assign coverage and/or serve as 'float' as needed with thorough understanding of program differences. Supports ergonomic improvement initiatives, teaching, and assists with enforcing compliance with measures designed to reduce employee injury. Provides training and assistance to staff. Mentors others in developing new skills and assuming new responsibilities. Staffing schedules are coordinated to assure adequate department coverage. Special projects as assigned by Manager, and/or Director. * Leadership Lead groups in developing and implementing strategic plan to implement organization vision and/or service culture initiatives. Establish specific quality goals, connecting the vision to the necessary actions and long-term strategies. Recognize physician needs and concerns and initiate opportunities for improvement. Recognize patient needs and concerns and initiate opportunities for improvement. Collaborate with other disciplines/departments to resolve daily operational issues when supervising unit. Facilitate staff in prioritizing and problem solving daily operational issues. Demonstrate resolution of operational issues with targeted outcomes as negotiated with manager. Utilize team-building skills to provide direction, goal setting, and attainment of goals. Conduct team meetings to include documentation of agendas and minutes on a consistent schedule. * Quality and Productivity Performance Monitor and manage staff deviations from team quality and productivity goals. Conduct and report quarterly performance audits and results. Establish and maintain staff meetings quarterly to review progress towards meeting quality and productivity goals. * System Configuration and Testing Plan and develop of operating systems to manage specific SCMG operational and business objectives through the set-up of ACM queues and workflows. Participate in the development and implementation of software functionality, upgrades, and system integration. Coordinate testing efforts of new and current software functionalities and applications. Oversight the process of identifying, reporting, trouble-shooting, and resolving system problems. Analyze the impact of software changes on accuracy and productivity. Oversee the ACM ambulatory CM and UM process workflows from an application perspective and staff adherence. * Professional Development Maintains competence in all standards of ambulatory case management, referral management and care coordination. Keeps current knowledge and understanding of applicable accreditation and regulatory statutes related to health care, managed care, case management practice. Serves as a resource and mentor to Health Services teams. Attends and actively participates in department/team process/quality improvement activities. * Program Improvement Maintains ongoing analysis of program performance and monitors trends and opportunities for enhancement or expansion of the program. Provides expertise/consultation in developing services/programs, marketing strategies, and business planning. Consults/liaisons with other programs and agencies, and consultants as appropriate Collaborates with other disciplines/departments to resolve identified issues. Knowledge, Skills, and Abilities * Effective interpersonal skills: strong verbal, written and presentation skills. * Ability to work well with staff for various educational and professional skills backgrounds to achieve common goals. * Accepts accountability for performance and decisions. * Thorough computer knowledge, including on-line database and personal computer skills. * Knowledge of wide variety of local and national resources for use in Care Management process. * Strong organizational skills with ability to work well under pressure with conflicting priorities. * Ability to read, speak and hear English clearly. * Occasional travel between Sharp HealthCare facilities and provider offices; must provide own transportation. * Demonstrated leadership skills. Sharp HealthCare is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender, gender identity, sexual orientation, age, status as a protected veteran, among other things, or status as a qualified individual with disability or any other protected class

The Customer Service Supervisor for Veterinary & Association Programs is responsible for overseeing the daily operations and business processes of the Life and Health Customer Service team. This position plays a key role in supporting organizational strategic initiatives and long-term goals by leading, coaching, and developing team members to deliver exceptional service, accuracy, and efficiency. The supervisor serves as a primary connection between frontline operations and leadership, ensuring that service levels, quality, and engagement align with company standards and objectives. This role has an anticipated start date of February 2026. Your Impact: Supervise, train, coach, and provide leadership and guidance to the customer service team. Review and approve time-off requests and bi-weekly timecards. Establish, monitor, and support performance goals, individual development plans, and career growth opportunities. Lead meaningful performance development activities that align with each team member's motivating factors. Monitor and report on activity, production output, and service levels. Ensure monthly adherence to Service Level Agreements (SLAs) and key performance metrics. Review survey and feedback responses and take appropriate follow-up actions, which may include contacting members, updating training materials, or conducting interactive coaching. Oversee operational activities of the team and recommend process improvements to increase efficiency and customer satisfaction. Partner with Workforce Management to manage forecasting, scheduling, and coverage to ensure optimal service delivery. Conduct quality assurance (QA) reviews, participate in calibration sessions, and provide documented coaching to improve agent performance and consistency. Analyze contact data to identify root causes of repeat or misrouted calls, recommend workflow improvements, and coordinate implementation with stakeholders. Collaborate with IT, product, and telephony teams to optimize Five9 call flows, routing, and automations that improve efficiency and the customer experience. Serve as an operational liaison for new technology releases, system enhancements, and process changes - assist with UAT, agent training, and post-implementation reviews. Ensure ongoing HIPAA compliance and take proactive steps to protect Protected Health Information (PHI). Promote employee engagement and wellness through recognition, meaningful 1:1s, and effective communication - especially within virtual or hybrid teams. Successful Candidates Will Have: Bachelor's degree in Business Management, Administration, or a related field. Five or more years of insurance industry experience, preferably in a customer service environment. Prior supervisory or team lead experience . Life & Health insurance license or the ability to obtain within 60 days of hire. Candidates with exposure to the veterinary space-such as veterinary assistants, vet techs, or similar roles-are a plus. Familiarity with veterinary workflows or member interactions in animal health is beneficial but not required. One80 Intermediaries is a privately held firm with offices throughout the US and Canada. As a leading insurance wholesaler and program manager, One80 offers placement services and binding authority for property and casualty, life, travel/accident and health, affinity and administrative services, and warranty business. In 2024, One80 Intermediaries was ranked the 14th largest broker in the U.S. by Business Insurance. In 2025, One80 Intermediaries earned the Great Place To Work Certification™ for the second consecutive year. Pay Range: $51,800 - $52,000 Annual The pay range provided above is made in good faith and based on our lowest and highest annual salary or hourly rate paid for the role and takes into account years of experience required, geography, and/or budget for this role. One80 Intermediaries is an equal opportunity workplace and is committed to ensuring equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics. Learn more about working at One80 Intermediaries by visiting our careers page: ********************** Personal information submitted by California applicants in response to a job posting is subject to One80's California Job Applicant Privacy Notice .

Are you looking for a leadership role that makes tails wag and pet parents smile? We are seeking a full time Customer Service Supervisor to guide a team of Customer Service Representatives and assist our pet parents and their furry family members! Company Overview: Our Pet Resort is part of a larger company called National Veterinary Associates (“NVA”) that is made up of over 1000+ locations of veterinary hospitals and pet resorts. This is exciting as NVA has dedicated resources to growing our business and your role. The pet resorts industry is growing at a rapid pace and so is NVA. We are proud to be a part of this growing business! Position Overview: At our resort, we believe in the mission of “Pet Lovers Delighting Pet Lovers” and we demonstrate this through being Playful, Passionate, Personal and Professional. A successful candidate will have at least 1 year of supervisor or equivalent experience that includes the oversight and motivation of staff members, quality assurance of the facility, and an upbeat, positive personality. Animal experience is preferred. We are busiest on the weekends and holiday time frames so you must be available for most of these. We offer a competitive wage based on experience, employee incentives, health and dental insurance, and a fun, fast paced work environment. If you have a love of animals and are a dedicated, high energy employee with management or supervisor experience, we may have the perfect job for you. A Day in the Life: You come to work daily with a smile on your face and are excited to help serve our pet parents and their furry friends. You'll be in our branded gear and help run our lobby and curbside service by greeting everyone as they come in and solving whatever their need is -- check in, check out, answering questions, booking reservations and tailoring our service offerings to their needs. Your ultimate goal is to find out how we can best serve the pet parent and provide them solutions. You'll use one of your 15 hands to answer phones, take a dog to their destination for the day, hand out some treats or run some credit cards. You'll not only communicate with the dog(s), but also have a lot of interaction with mom and dad. You'll document what you are seeing and be ready to share with your manager and the pet parent. And let's not forget -- you're probably going to scoop some poop, clean up some pee, go home with some fur on you and get lots of sloppy kisses! Pet Host Lead Requirements: Must be able to handle dogs of all sizes and cats Must enjoy working with both people and pets Must have the stamina to walk energetic dogs as well as ensure our pet resort looks inviting and clean Must have a flexible work schedule where you can work during the week, as well as, many weekends and holiday time frames Must be able to follow directions and comply with processes and procedures Must have a keen sense of observation when observing the pets Must be able to perform physically demanding tasks; lift up to 50 lbs, stand for long periods Must have computer knowledge/quick learner Must have Leadership/Supervisor experience in a team oriented environment Excellent customer service skills, professional Organized, detail oriented Daily Responsibilities: Provide impeccable customer service by following our service foundation and ensure that each customer is treated with respect and dignity in order to develop and maintain strong relationships. Answer all incoming calls, respond to voicemails and emails. Make boarding reservations; book grooming, training, and temperament test appointments. Schedule daycare reservations. Manage cash, check, and credit card transactions and reporting/reconciling Gets to know clients and their pet's names on a regular basis Obtain all information related to a pet's visit; ensure accuracy of all information. This includes client information as well as pet information. Input all information into resort computer systems. Interact and communicate closely with other staff to ensure client and pet needs and concerns are understood and addressed. Have general knowledge of all services offered at site and be able to provide solutions to the clients' needs. Obtain vaccination records from veterinary offices and input into the computer. Assists in managing waitlists on weekends/peak season/holidays and ensures that rooms are utilized to maximum capacity. Act as liaison between veterinarian and customer/emergency contact, keeping all parties informed of ongoing problems when necessary. Help initiate “white glove” treatment to our best customers, ie. Call best customers well before peak seasons to secure reservations before we are “sold out”. Respond promptly and troubleshoot any customer relations issues, keeping in mind our empowerment goals. Promptly address any uncomfortable situations with customers Ensure the facility meets or exceeds expectations with regards to cleanliness and safety. Notifying manager on duty or ordering when levels of inventory are low in the following areas: retail and cleaning products for lobby areas and office supplies Ensure all common areas (lobby and employee spaces) are well maintained, clean and free from hazards ie: wet floors, defecant, etc. Consult with other departments Work with a team who all exemplify these qualities: A passion for animals and animal care, especially dogs + cats. Willing to learn animal behavior to ensure their safety. Focuses on safe and gentle handling. Forceful, aversive, aggressive handling, vocalizing or treatment will not be tolerated. Customer Service Oriented - Ability to take care of the customers' needs while following company procedures. Manages difficult or emotional customer situations; Responds promptly to customer needs; Responds to request for service and assistance. Build trust with customers. Willing and able to communicate directly with clients, both written and orally, about their dog. Works to make these “lifetime clients”. Must be able to multitask and be very detail oriented. Must be able to start and stop work. Must be able to work under conditions that require sitting, standing, walking, bending, reaching, pulling, pushing and grasping. Conflict Resolution - Ability to handle conflict with tact and diplomacy Good team work and willingness to assist other departments as necessary Cheerful, friendly, positive team-oriented attitude Strong attention to detail, especially where documentation is concerned. Ability to work in computer systems such as Microsoft Office. Reliable, punctual, and dependable Ability to work a flexible schedule, including holidays and weekends Ability to take direction well and apply it independently Ability to work in temperature extremes, work outside, or in distracting work environments such as loud noise/sound Ability to tolerate being in close contact with various bodily fluids and to get dirty frequently Physically able to handle dogs of all sizes and to lift up to 60 lbs. Other duties as assigned. Equal Employment Opportunity NVA Pet Resorts is an Equal Opportunity / Affirmative Action employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, protected veteran status, gender identity or any other factor protected by applicable federal, state or local laws. Work schedule Weekend availability Monday to Friday Holidays Supplemental pay Tips Benefits Paid time off Health insurance Dental insurance Vision insurance 401(k) Life insurance Disability insurance Paid training Employee discount

EnableComp provides Specialty Revenue Cycle Management solutions for healthcare organizations, leveraging over 24 years of industry-leading expertise and its unified E360 RCM ™ intelligent automation platform to improve financial sustainability for hospitals, health systems, and ambulatory surgery centers (ASCs) nationwide. Powered by proprietary algorithms, iterative intelligence from 10M+ processed claims, and expert human-in-the-loop integration, EnableComp provides solutions across the revenue lifecycle for Veterans Administration, Workers' Compensation, Motor Vehicle Accidents, and Out-of-State Medicaid claims as well as denials for all payer classes. By partnering with clients to supercharge the reimbursement process, EnableComp removes the burden of payment from patients and provider organizations while enabling accelerated cash, higher and more accurate yield, clean AR management, reduced denials, and data-rich performance management. EnableComp is a multi-year recipient the Top Workplaces award and was recognized as Black Book's #1 Specialty Revenue Cycle Management Solution provider in 2024 and is among the top one percent of companies to make the Inc. 5000 list of the fastest-growing private companies in the United States for the last eleven years. Position Summary The Zero Balance Supervisor is responsible for leading and overseeing Zero Balance. Reviews operations focused on identifying and recovering hospital claims that have been deemed “zero balance” and closed by client hospitals. This role requires deep knowledge of hospital reimbursement, coding, and payer behavior, as well as the ability to identify recovery opportunities across large, complex claim inventories. The Supervisor serves as both a people leader and a subject matter expert, ensuring operational excellence, client satisfaction, and measurable financial results.Key Responsibilities Provide daily supervision, coaching, and support to assigned Zero Balance team members. Manage the full employee lifecycle, including hiring, onboarding, training, performance management, and corrective action. Prepare and deliver performance evaluations and account reviews in partnership with Department Leadership. Train and mentor staff, including new hires, with a focus on accuracy, payer strategy, and zero balance recovery best practices. Perform quality control reviews to ensure due diligence, compliance, and workflow adherence. Identify and pursue recovery opportunities within large inventories of zero balance hospital claims. Analyze and evaluate claim payments using EnableComp proprietary systems, tools, and payer documentation to determine compliance with contractual reimbursement. Prepare and submit initial bill packets and appeal letters using EnableComp systems and tools. Conduct timely and thorough follow-up with insurance companies to drive correct reimbursement. Research, request, and compile medical records, implant invoices, and other supporting documentation required for claim resolution. Apply coding knowledge (CPT, ICD-10, modifiers) to support claim accuracy, appeal success, and recovery strategy. Serve as the primary escalation point for team members issues related to access and roadblocks impacting claim resolution. Manage internal coordination, communication, and messaging related to external client requests and reported issues. Facilitate internal meetings to address client concerns, process improvements, and operational challenges. Communicate directly with clients regarding system access, documentation requests, payment research, training coordination, and related topics. Partner with Managers to prioritize daily work and ensure alignment with operational goals. Collaborate with Data Analytics to research and resolve claim, payment, and data import issues. Work closely with Data and Product teams to investigate calculation issues and support special projects. Support departmental and enterprise operational initiatives through cross-team collaboration. Requirements and Qualifications High School Diploma or GED required. Associates or Bachelor's Degree a plus. 5+ years' experience in healthcare field working in zero balance line of business. 5+ years' client facing/customer services experience. 2-5 years supervisory experience. 5+ years' experience with commercial/government billing and collections. Proven experience in hospital revenue cycle operations, with a strong focus on zero balance or underpayment recovery. Demonstrated ability to identify recovery opportunities within large claim inventories. Experience working with payer portals, claims systems, and healthcare revenue cycle technology platforms. Expert level understanding of insurance payer/provider claims processing and subsequent data requirements. Experience supporting outsourced zero balance or contingency-based recovery programs. Must have strong computer proficiency and understand how to use basic office applications, including MS Office (Word, Excel, and Outlook). Equivalent combination of education and experience will be considered. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. Regular and predictable attendance. Special Considerations and Prerequisites Practices and adheres to EnableComp's Core Values, Vision and Mission. Must demonstrate exceptional interpersonal skills and exhibit an approachable nature to answer questions from Revenue Specialist staff and mentor and train others regularly. Can-do attitude with service-oriented approach and strong sense of urgency with skills to develop and coach team members. Must be a self-starter and able to work independently without direct supervision. Proven written and verbal communication skills. Strong analytical and problem-solving skills. Appropriately handle stress and interact cooperatively with others (at all levels of the organization). Proven experience working with external clients; strong customer service skills and business acumen. Ability to prioritize and manage multiple competing priorities and projects concurrently. General office environment; must be able to sit for long periods of time. EnableComp is an Equal Opportunity Employer M/F/D/V. All applicants will be considered for this position based upon experience and knowledge, without regard to race, color, religion, national origin, sexual orientation, ancestry, marital, disabled or veteran status. We are committed to creating and maintaining a workforce environment that is free from any form of discrimination or harassment. EnableComp recruits, develops and retains the industry's top talent. As the employer of choice in the complex claims industry, EnableComp takes pride in our continuous commitment to building and maintaining a culture centered around fostering the professional growth and development of our people. We believe that investing in our employees is the key to our success, and we are dedicated to providing them with the tools, resources, and support they need to thrive and grow their career here. At EnableComp, we are committed to living up to our core values each and every day, and we believe that this commitment is what sets us apart from other companies. If you are looking for a company that values its employees and is dedicated to helping them achieve their full potential, then EnableComp is the place for you. Don't just take our word for it! Hear what our people are saying: “I love my job because everyone shares the same vision and is determined and dedicated. People care about you as a person and your professional growth. There is a genuine spirit of cooperation and shared goals all revolving around helping each other.” - Revenue Specialist “I enjoy working for EnableComp because of the Core Values we believe in. EnableComp stands true to these values from empowering employees to ecstatic clients. This company is family oriented and flexible, along with understanding the balance of work, life, and fun.” - Supervisor, Operations

The RCM Supervisor II is responsible for overseeing the end-to-end RCM activities of multiple office support teams to ensure optimal performance and efficiency. The RCM Supervisor II will lead the teams, ensuring that insurance verification, billing, collections, AR management, and customer service processes are effectively implemented and continuously improved. This role is responsible for direct management of two or more office support teams and functions in a supervisory capacity without direct account assignments, but with team support and coverage expectations during outages or within areas of need. The RCM Supervisor II role is responsible for overall performance, team and staff management, risk identification and communication with RCM and office leadership stakeholders. KEY RESPONSIBILITIES Supervise office-based end-to-end site-specific revenue cycle team(s), providing guidance and support to ensure performance meets departmental standards. Interview, hire, onboard and train new-hires or transferred team members within pod-specific workflows and role-specific expectations. Provide ongoing training and development to ensure team members are up-to-date on billing and coding procedures, compliance, payer requirements, and best practices. Conduct bi-weekly huddles to review site scorecard/metrics, adjust workflows, and implement new strategic initiatives across roles. Identify gaps in team communication and address problem areas with innovative solutions to improve accountability and performance between team members and within the pod as a whole. Perform quarterly reviews for direct reports with bidirectional performance feedback. Provide feedback to RCM Manager or Director to support quarterly and annual performance reviews for all pod staff. Prepare and present detailed reports on site-specific RCM KPIs, highlighting areas of concern and areas for improvement to RCM Manager or Director. KPIs include but may not be limited to: Collection Rate: Monitor and report on the net collection rate, analyzing performance against targets. Collaborate with the team to identify opportunities for improvement. Days in AR: Track and evaluate average days in AR to ensure appropriate advanced collection, payment application, efficient and accurate claim filing, and timely back-end billing and claim resolution. Investigate and address any delays or bottlenecks that may be causing extended days in AR. % AR Over 90 Days: Review and analyze the percentage of AR over 90 days (insurance v. patient) to identify trends or issues requiring attention. Work with the team to reduce the percentage of aged receivables by implementing strategies to resolve outstanding claims and payments. RCM Ticketing: Review speed and effectiveness of resolution of practice needs, account questions, and communication back to practice and/or patient. Ensure response time follows SLA and appropriately addresses initial ask. Audit team performance weekly and ensure that all RCM activities are processed in a timely, accurate, and compliant manner according to SOP and KPIs per role, holding team members accountable to target metrics. Develop and enforce procedures for following up on outstanding claims and ensuring payment collection on overdue accounts. Ensure team is appropriately staffed in relation to volume-based staffing model per pod, and role alignment per team member is positively impacting RCM metrics. Review trends MoM to assist in setting departmental goals related to RCM metrics and provide input into strategic initiatives aimed at improving financial performance. Continuously evaluate RCM processes to identify inefficiencies or areas for improvement. Propose and implement strategies to streamline workflows and improve the net collection rate, reduce days in AR, and lower the percentage of AR over 90 days. Report any compliance concerns to RCM Manager or Director, and assist with resolution of compliance issues or discrepancies, working closely with the compliance department as needed. Act as first point of contact for site leadership when account or patient questions arise. Coordinate research with appropriate role-specific team member and review outcomes with site leadership and/or direct manager. ESSENTIAL QUALIFICATIONS Prior experience in Dental Office workflows, Revenue Cycle functions to include Scheduling, Registration, Insurance verification, fee schedules, claim submission, charging/coding requirements, insurance AR follow up and payment posting process Must be knowledgeable of reimbursement/compliance process and procedures with all payors Experience with practice management software systems, insurance portals, clearing houses, insurance guidelines, banking reconciliation software, proficient in intermediate PC skills (MS Office-strong excel skills). Strong computer literacy, Excellent Math and problem-solving skills. Data entry and 10-key by touch. Strong interpersonal and organizational skills. Ability to work within a team setting and as an individual contributor. Excellent oral and written communication skills Responsible for quality work, meeting deadlines, and adherence to Compliance and Revenue cycle standard operating procedures Organized work habits, accuracy, and proven attention to detail with strong analytical skills Responsible for quality work, meeting deadlines, and adherence to Compliance and Revenue cycle standard operating procedures Certified Professional Coder (CPC) or Certified Revenue Cycle Professional (CRCP) credentials preferred Ability to comply with all organization, state, and federal employment regulations and practices. Previous experience in team and personnel management preferred

Job SummaryTo coach and otherwise guide a team of employees to achieve optimum levels of productivity, quality and safety while meeting operational deadlines and budgets. This typically includes recruiting and hiring qualified employees and ensuring that they receive all necessary training and education. Additionally, the supervisor is responsible for maintaining a high performance work environment through appropriate goal setting, operating principles, communication, and fair treatment of all employees. As necessary, the supervisor must take action to correct poor performance and poor behavior that puts the employee or team at risk or impacts the team's ability to achieve its objectives.Job Description **Location: Can reside in South Carolina, metro Charlotte NC area or metro Atlanta GA** ***Position is 90% travel** Key Accountabilities: Meet all production and distribution objectives and deadlines within the established budget. Teach, coach and demonstrate work activities for team members. Responsible for conducting performance reviews and disciplinary functions Responsible for coordinating, assigning, and reviewing work Direct staff on priority of work to be accomplished Accountable for ensuring that all team members receive required instruction in safety procedures, proper use of equipment, performance standards, disciplinary processes and other workplace and Company policies, procedures and practices. Maintain timely, effective, and professional communications with all internal and external customers and suppliers Responsible for effective record keeping, filing and other administrative duties as required. Responsible for reporting any accidents or incidents that occur within the designated facility (on- or off-site). Accident or incident reports must be completed by the supervisor immediately when such event occurs and forwarded directly to the Operations Manager within 24 hours Monitor working conditions regularly to ensure the safety of all team members. Take timely corrective action as required and disciplinary action as necessary. Apply problem solving techniques to ensure all personnel and quality issues are resolved in a timely manner (examples: 8D; 5 Why; Kaizen Newsletters) Other duties assigned by the Operations Manager or Plant Manager This is a position that works directly on the warehouse floor on or around heavy machinery. Meets TKMNA Employee Attributes/Competencies The above is intended to describe the general content of and requirement for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or requirements. This position has been identified as “safety sensitive” by thyssenkrupp under applicable laws. Accordingly, any application for this position that is considered for employment with thyssenkrupp requires successful completion of pre-employment drug testing, which may include testing for marijuana in accordance with any applicable federal, state, and local laws. Qualifications: Minimum Requirements: Basic math and reading skills obtained by a high school diploma or equivalent. Must have basic computer skills. Interpersonal skills to communicate with plant manager, sales staff, and warehouse personnel. Demonstrates the ability to understand equipment and tolerances from past experience and successful past performance. Warehouse experience with forklift, packing and measuring. This individual must also demonstrate successful leadership and team building skills - even if from an unrelated business or non-business organization. Safety Mindset Preferred Requirements: Bachelor's degree preferred. 2-3 years previous supervisory experience in a related field. Possess the knowledge of metals handled in regard to proper staging, processing, packaging, and shipping First aid and CPR training Exposure to labor relations, safety programs, ISO standards, lean practices and sale functions. Job Compensation Compensation up to $70k based on experience. Benefits Overview We offer competitive company benefits to eligible positions, such as: Medical, Dental, Vision Insurance Life Insurance and Disability Voluntary Wellness Programs 401(k) or RRSP programs with Company Match Paid Vacation and Holidays Tuition Reimbursement And more! Benefits may vary based on job, country, union role, and/or company segment. Please work with your recruiter or tk representative for applicable benefits information. Disclaimer This is to notify the general public that some individuals/entities are using the thyssenkrupp (“TK”) name, trademark, domain name, and logo without authorization. They are posing as employees, representatives, or agents of TK and its associated/group companies. These individuals/entities are fraudulently offering jobs online through texts, websites, telephone calls, emails, or by issuing fake offer letters. They are also soliciting jobseekers to deposit money in certain bank accounts or providing jobseekers with fraudulent checks to obtain banking information. TK does not ask, solicit, or accept any monies in any form from candidates, job applicants, or potential jobseekers, who have applied to or wish to apply to TK, whether online or otherwise as a pre-employment requirement. TK bears no responsibility for money being deposited/withdrawn therefrom in response to such fake offers. TK does not: 1. Send job offers from free email services like Gmail, Rediffmail, Yahoo mail, etc.; 2. Request payment of any kind from prospective jobseekers or candidates for employment; 3. Authorize anyone to collect money or agree to any monetary arrangement in return for a job at TK; 4. Send checks to job seekers; or 5. Make job offers through third parties. In the event TK uses professional recruitment services through a third party, offers are always made directly by TK and not by any third parties. PLEASE NOTE: 1. TK strongly recommends that potential jobseekers do not respond to such fake solicitations, in any manner; 2. TK will not be responsible to anyone acting on an employment offer that is not directly made by TK; 3. Anyone making an employment offer in return for money is not authorized by TK; and 4. TK reserves the right to take legal action, including criminal action, against such individuals/entities. TK follows a formal recruitment process through its own HR department and applications are evaluated by its HR department through pre-defined processes. Please visit our official careers website at ******************************** to view authentic job openings at TK. If you receive any unauthorized, suspicious, or fraudulent offers or interview calls, please email us at **********************************************. We shall not accept any liability towards the representation made in any fraudulent communication or its consequences, and such fraudulent communication shall not be treated as any kind of offer or representation by TK or its group companies and affiliates.

Join Amplity, the full-service go-to partner of biopharma companies that delivers flexible + specialized medical + commercial services. No matter where a drug is in its lifecycle, we scale with ease to maximize resources + improve impact for all our clients. Through strategic partnerships + deep therapeutic expertise, Amplity transforms how breakthrough treatments reach the people who need them. Remote Engagement (Inside Sales) Supervisor Position Summary: The Remote Engagement (Inside Sales) Supervisor is responsible for a team of (Inside Sales) Remote Engagement Specialists to support goals, deliver results, assist with expense management, and maximize results and client satisfaction. Additionally, this role is also responsible for assisting and working collaboratively with the program leadership that may include Sales Managers and the Program Director when needed to execute program-specific activities and responsibilities. Essential Duties/Responsibilities: Ensure effective communications with Client Plan, organize, and monitor contract deliverables in support of the team to ensure achievement of annual contract KPIs and requirements Support the management of a team of Remote Engagement Specialists in all areas of their employment: Communicate team objectives in ways that promote teamwork and create a strong sense of shared goals among team members Provide timely and constructive feedback on the quality and content of their calls as per expectations set by the client, using approved Coaching Guide forms Monitor Remote Engagement Specialist productivity, workload, and outputs, ensuring compliance with policies and processes and addressing issues through corrective action processes as they arise Continuously assess Remote Engagement Specialist performance as it pertains to project progress, results, and timelines, and assist in creating and delivering individual development plans and performance appraisals according to Amplity's performance management policies and standards Support the creation of a team-oriented, productive, and positive work environment by assisting with the development and mentoring of team members through individual and team meetings Monitor employee compliance with all company policies and procedures and engage/work with Amplity Compliance to resolve issues and follow up with disciplinary action when needed Assist with managing conflict and employee relations on the team, engaging Amplity Human Resources when appropriate Provide administrative oversight - maintain documentation of team members' attendance, approve time off, schedules, expense reports, etc. Provide coaching and support for assigned team of Remote Engagement Specialists by observing product discussions and selling skills and providing feedback in collaboration with the Program Director Support the team by assisting with metric and sales reporting on a regular basis Assist with the hiring and selection process for backfills and new positions Support new product, sales, compliance, and Amplity training for new employees Assist team with utilization of all technology requirements: CRM use, call and interaction activity reports, sales reports, and others as needed Ensure compliance with state/federal employment laws, corporate HR policies, and personnel policies, procedures, and guidelines Other duties as assigned Education and Experience: Required: BA/BS degree or equivalent experience Supervisory experience or active Amplity remote engagement experience ready for supervisory role 2 years Remote Engagement or related experience Experience in aesthetics, pharmaceutical, or healthcare industry desired Willingness to cover all time zones as needed Must successfully complete all Amplity and client required training Travel approximately 20%+ or as needed for client meeting and training Proficiency in Microsoft Office (Word, Excel, PowerPoint) Knowledge, Skills, and Abilities: Problem-solving skills Excellent written, verbal, interpersonal, and listening skills Strong attention to detail and organizational skills Excellent time management skills and ability to effectively set priorities and multitask in a fast-paced, matrixed environment Ability to effectively interact with other team members on all organizational levels Ability to navigate virtual platforms Key Performance Competencies: Decision Quality Dealing with Ambiguity Business Acumen Driving for Results Organizational Agility Interpersonal Savvy Customer Focus Motivating Others EPIIC Values: All positions at Amplity have a responsibility to demonstrate our EPIIC Values in order to uphold our high-service standards. Excellence: We set high standards. We are solutions-focused and achieve outstanding results with a professional and positive attitude. Passion: We love what we do. Our energy inspires, engages, and motivates others. Innovation: Our ideas set us apart. We are curious and bold and challenge traditional ways of working. Integrity: We are open, honest, and transparent. We do the right thing with courage and understanding. Collaboration: We are better together. We actively seek the participation of others to achieve greater outcomes. About Us Amplity powers biopharma innovation through expert-led teams that deliver. Whether you knew us in the 80's as Physician Detailing Inc., or in the 00's as part of Publicis Health , the companies that came together in 2019 to form Amplity have delivered contract medical, commercial + communications excellence for 40+ years. Our people-driven, tech-enabled DNA fuels everything we do. Our professionals understand the pharmaceutical industry from the inside out. With a deep grasp on product lifecycles, marketing hurdles, operational nuances + the complex needs of providers and patients, we help our clients launch products + operate smoothly with precision - across all business shapes, sizes + specialties. We are on a mission to improve patient outcomes through executional excellence - enabling our partners in pharma to thrive in turn. At Amplity, we are allies in excellence. And we do it quicker, better, nicer than anyone else. Our Diversity Policy We encourage and support equal employment opportunities for all associates and applicants for employment without regard to sex, race, color, religion, national origin, age, disability, marital status, sexual orientation or veteran status. Employment decisions are evaluated on the basis of an individual's skills, knowledge, abilities, job performance and other qualifications. In addition, Amplity Health maintains policies and procedures designed to comply with applicable federal, state and local laws governing non-discrimination in employment in every location in which Amplity Health has facilities.

Copart, Inc. a technology leader and the premier online vehicle auction platform globally, with over 200 facilities located across the world, Copart links vehicle sellers to more than 750,000 buyers in over 190 countries. We believe in providing an unmatched experience, every day and everywhere, driven by our people, processes, and technology. The Remote Office Supervisor is responsible for leading a team of remote office staff to achieve customer service goals and ensure Copart processes are implemented and followed. The team that the remote OS oversees may have one or a variety of process areas they may be asked to support. Through a thorough understanding of Copart practices, the Office Supervisor will lead their team to facilitate a unique Copart experience for customers by implementing and maintaining Copart best practices that meet company policy, quality, and service expectations while working directly with any/all peer managers.**This position will work directly with the Transit Pros Team**Job Duties: Hire, train, develop and motivate staff members. Drive customer service by auditing call quality Drive productivity and quality by auditing files via the system Drive "1 st call resolution" by reporting and auditing Manage day to day needs of all position managed. Ensure teams performance is within company standards. Provide direction to team regarding all duties and goals. Employee scheduling and attendance management. Conduct employee performance reviews in a timely manner. Give continual coaching to employees to foster transparent communication. Ability to complete job task for position supervised. Lead team to meet or exceed business goals. Plan and lead virtual team meetings per company standards. Handle employee/customer service issues Other duties as assigned. Required Skills and Experience: High School Degree (GED), some college preferred Three (3) years office management or equivalent experience Computer Proficiency (MS Office Suite) Excellent communication skills -- verbal and written Excellent customer service skills Ability to hire, train and develop employees Typing at least 45 Words Per Minute Basic 10 Key proficiency Ability to multitask in a fast-paced environment Ability to manage expenses with basic accounting and inventory management skills Ability to work in a fast-paced environment Managing multiple processes for employees Conflict management skills Valid Driver's license Ability to travel as needed Ability to respond to alarm calls as needed Bilingual skill a plus Pay: $21.88 - $27.53 hourly For locations in California, Colorado, New York, Washington, pay rate ranges from $27.33 - $30.76 hourly Benefits Summary: Medical/Dental/Vision 401k plus a company match ESPP - Employee Stock Purchase Plan EAP - Employee Assistance Program 10 Vacation days per year 7 Paid Company Holidays Life and AD&D Insurance Along with many other employee benefits. At Copart, we are focused on harnessing the power of diversity, inclusion, and collaboration. By embracing diverse perspectives, we open doors to innovation and unleash the full potential of our team. We are dedicated to fostering a workplace where everyone feels appreciated, included, and inspired to grow and contribute meaningfully. E-Verify Program Participant: Copart participates in the Department of Homeland Security U.S. Citizenship and Immigration Services' E-Verify program (For U.S. applicants and employees only). Please click below to learn more about the E-Verify program: E-verify Participation Right to Work

JOB TITLE: Inbound Operations Cage (Controlled Substances) Supervisor MANAGER TITLE: Supply Chain Manager DUTIES AND RESPONSIBILITIES: Manages and coordinates the inbound team and inbound/outbound DEA controlled substance operation of a fast paced Distribution Center to ensure all receiving, storing, handling, distribution of controlled substance, and administrative tasks are met according to DEA Regulations. Controlled Substance Overview: Ensures Controlled Substances pick slips are checked for completeness and accuracy. Ensures DEA Registration Number is included on every order. Pulls Controlled Substances products from stock for customer orders as pick slips are printed. Compares products to pick slips to ensure proper filling of orders (i.e., product size, strength, dating and unit of sale, quantities) and ensures product is shipped with accompanying literature, brochures, etc. Also ensures product codes and prices match, as well as product descriptions. Packs and prepares Controlled Substances to be shipped using the most economical and safe method of packing available. Ensures products are shipped in accordance with Department of Transportation regulations which includes, but is not limited to, proper labeling and logging of all products classified as hazardous materials. Ensures all orders have been checked for accuracy of picking prior to shipment; brings to the attention of the Distribution Center supervisor or manager, any and all errors relating to customer orders. Ensures Controlled Substances are shipped using commercial carriers approved for the shipment of Controlled Substances. Completes daily product inventory to ensure 100% inventory accuracy of Controlled Substances. Maintains records on Controlled Substances as required by the Controlled Substances Policies and Procedures Manual. Maintains an orderly and up-to-date UPS manifest filing system. Trains other members of the team who are engaged in handling controlled substances within the Distribution Center. Ensures that a minimum of one other teammate is competent in all areas of controlled substances and can serve as a back-up in the absence of the Controlled Substances Specialist. Inbound Supervisor Overview: Plans and directs all receiving, storing, handling returned/damaged goods, and administrative tasks to ensure customer and company requirements are met. Manages the inbound team in the unloading of freight trucks delivering merchandise to the DC; counting of pieces/ packages/ pallets; and signing of Bill of Ladings according to company policy. Ensures correct shipment has been delivered and all product received is accurately recorded in system Main point of contact for all inquiries regarding inbound operations. Works with internal partners (Accounts Payable and Purchasing) and vendors regarding orders received. Answers questions and provides information to resolve any outstanding issues in a timely manner. Communicates discrepancies to appropriate individuals which many include: Accounts Payable, Purchasing, Vendors, other DC facilities, and/or sales staff. Adheres to all protocol regarding the receipt of pedigrees: documents receipt appropriately, confirms shipments are accurate and approvals are obtained prior to distribution; follows up on outstanding approval requests to meet the needs of customer. Keeps accurate records, provides information and answers questions Schedules all inbound shipments and is main point of contact for carriers regarding initial scheduling and changes. Operates and maintains certification for material handling equipment such as forklifts and pallet-jacks, as required. Helps manage team's performance, including: performance evaluations, training, development, coaching, disciplinary action and attendance management. Leads and assists in other projects and performs other duties as assigned. REQUIRED QUALIFICATIONS: Education High school diploma or equivalent. Work Experience Six months to one year of work experience in a distribution or production environment Customer Service experience with ability to communicate with internal and external customers Technical Skills Attention to detail Proficient in computer skills including Outlook, Excel, and Word Certification Certification in forklift operation COMPETENCIES NEEDED Demonstrates strong communication skills, both written and verbal. Demonstrated ability to strategically organize, prioritize and meet customer expectations Highly motivated and results oriented Ability to build and maintain strong working relationships Must be proficient in Microsoft and computer skills Experience and knowledge in distribution processes (receiving, shipping and inventory control) required Forklift Certification desired Green belt or equivalent in Six Sigma or Lean Six Sigma preferred PHYSICAL DEMANDS/WORK ENVIRONMENT Covetrus is a federal contractor and abides by the Drug Free Workplace Act (DFWA). In accordance with the DFWA, Covetrus maintains a drug-free workplace. Extensive computer use. Ability to engage in overnight travel on an as needed basis essential Ability to lift and transport 30 pounds on a regular basis and up to 50-70 pounds on an occasional basis. Must be able to stand and/or walk on concrete as needed throughout the day and complete tasks that include bending, stooping, and reaching. May require working in a cooler environment of 35°- 46° F. We offer the following benefits for you to take advantage of while you are here provided you meet the eligibility requirements under each governing program: 401k savings & company match Paid time off Paid holidays Maternity leave Parental leave Military leave Other leaves of absence Health, dental, and vision benefits Health savings accounts Flexible spending accounts Life & disability benefits Identity theft protection Pet insurance Certain positions may include eligibility for a short-term incentive plan Covetrus is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.

The Homeownership Supervisor is responsible for overseeing the daily operations of homeownership counseling programs, ensuring program compliance, and managing staff performance to meet operational goals. This role focuses on program implementation, workflow management, and staff development to ensure high-quality service delivery. The Homeownership Supervisor will oversee counseling staff, provide training, and ensure that the program pipeline-from intake to file closure-meets or exceeds National Industry Standards and complies with all funding and regulatory requirements. PRINCIPAL JOB DUTIES & RESPONSIBILITIES Program & Staff Management Supervise Homeownership Counselors (HOCs) to ensure program productivity, service quality, and customer satisfaction meet established performance objectives. Provide direct coaching, training, and ongoing professional development to staff, ensuring alignment with industry best practices and compliance requirements. Conduct regular performance reviews and one-on-one meetings with direct reports to assess progress against key performance indicators (KPIs). Ensure staff adherence to established policies, procedures, and quality control measures to maintain compliance with regulatory and funding requirements. Monitor program workflow and provide operational support to ensure timely and effective service delivery. Data Management & Reporting Oversee data collection and accuracy in program reporting, ensuring compliance with funder and regulatory requirements. Assist in preparing monthly and quarterly reports, tracking key program performance metrics, and identifying areas for process improvement. Work with the department director to review operational reports and implement corrective actions as needed. Program Improvement & Continuous Improvement Maintain and update program processes, policies, and training materials to support staff effectiveness and compliance with HUD housing counseling standards. Identify opportunities for process improvements and implement solutions to enhance program efficiency. Support the onboarding and training of new hires, ensuring proficiency in client management systems, agency programs, counseling services, and compliance standards. Client Services & Community Engagement Ensure that homeownership counseling services meet the needs of diverse communities, maintaining high customer service standards. Assist with delivering educational workshops (both in-person and virtual) across Chicago and South Suburban Cook County as needed. Address client concerns and resolve issues promptly to enhance customer satisfaction. Additional Responsibilities Support the department director with operational tasks and program coordination as needed. Represent NHS at community events, workshops, and training sessions as required. Perform Other duties as assigned. COMPENSATION & BENEFITS: $65,000 annually Health, vision and dental insurance Paid time off We also offer a team spirit, which strives for excellence in customer service. POSITION QUALIFICATIONS Education Bachelor's degree required. Experience Four to six years of leadership experience in program management and staff supervision. Knowledge of homeownership counseling, community development, mortgage lending, or real estate required. Proficiency in using Customer Relationship Management (CRM) software required. Desired Skills Experience implementing policies and procedures to drive program efficiency. Ability to manage and develop a diverse team providing services to a multi-cultural customer base. Strong oral and written communication skills, with the ability to train and support staff. Knowledge of HUD housing counseling program requirements preferred. Strong organizational skills with the ability to manage multiple priorities and meet deadlines. Technology: Proficiency in MS Office; Experience with Salesforce, Five9, and other client management systems preferred. COMPENTENCIES To succeed in this role, an individual must demonstrate the following competencies: Operational & Supervisory Skills Staff Management - Effectively supervises and supports team members to meet program goals. Process Improvement - Identifies operational inefficiencies and implements solutions. Compliance & Quality Control - Ensures program adherence to National Industry Standards and funding requirements. Technical & Analytical Skills Data & Reporting - Manages program data collection and reporting accuracy. Technology Proficiency - Uses systems such as Salesforce and Five9 to track program outcomes. Customer Service & Communication Client-Focused Approach - Ensures high-quality customer service and prompt issue resolution. Communication - Clearly conveys program goals, expectations, and performance metrics to staff. PERFORMANCE MEASURES: Achievement of program goals and customer satisfaction benchmarks. Accuracy and timeliness of program reporting and data collection. Staff adherence to policies, procedures, and compliance requirements. Successful implementation of training and professional development initiatives. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is: Regularly required to talk or hear. Frequently required to stand; walk; sit; use hands to finger, handle, or feel; reach with hands and arms. The employee may occasionally lift and/or move up to 25 pounds. WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate and is of a typical office environment. REMOTE WORK POLICY The Homeownership Services Department staff work on a 3/2 schedule, requiring a minimum of 3 days in-office, in addition to any in-office time as necessary for important meetings, team meetings, all staff meetings, audits, site visits by funders, agency events, etc., including twice monthly in-person team meetings. NHS' COMMITMENT TO DIVERSITY, RACIAL EQUITY, AND INCLUSION Neighborhood Housing Services of Chicago (NHS) is deeply committed to building and sustaining a diverse, equitable, and inclusive organization that reflects the communities we serve. We believe that diversity of backgrounds, perspectives, and experiences strengthens our work and advances our mission. NHS provides equal employment opportunities to all employees and applicants without regard to race, color, religion, sex, gender identity or expression, sexual orientation, national origin, age, disability, veteran status, genetic information, or any other characteristic protected by federal, state, or local law.

Ideal candidate will be local to the Columbus, Ohio area with the ability to work a hybrid schedule. What does External Reporting bring to Cardinal Health: Finance oversees the accounting, tax, financial plans and policies of the organization, establishes and maintains fiscal controls, prepares and interprets financial reports, oversees financial systems and safeguards the organization's assets. SEC Reporting is responsible for the preparation and review of financial information to be released outside of the organization as well as for the research, interpretation, and communication of complex accounting matters. Responsibilities * Provides accounting guidance to business partners related to proposed transactions to ensure conformity with Generally Accepted Accounting Principles (GAAP) as well as company policies and procedures. * Conducts research regarding the impact to financial statements of potential changes to accounting rules proposed by accounting standards setters and advises management regarding the same. * Ensures all SEC reports and disclosures comply with applicable government regulations, professional standards, and organizational policies. * Prepares and reviews consolidated financial statements and all other required disclosures to maintain compliance with the SEC and GAAP. * Oversees restructuring and integration projects, including journal entry and account reconciliation review and enforcement of policy adherence. * Coordinates cross-functionally, including with Finance and Investor Relations, to update the MD&A (Management's Discussion & Analysis) sections of the Form 10-Q/10-K. Qualifications * Bachelors degree preferred in related field, or equivalent work, preferred * 3+ years of public or corporate accounting experience, preferred * CPA preferred What is expected of you and others at this level * Applies working knowledge in the application of concepts, principles, and technical capabilities to perform varied tasks * Works on projects of moderate scope and complexity * Identifies possible solutions to a variety of technical problems and takes actions to resolve * Applies judgment within defined parameters * Receives general guidance may receive more detailed instruction on new projects * Work reviewed for sound reasoning and accuracy Anticipated salary range: $80,900 - $115,500 Bonus eligible: No Benefits: Cardinal Health offers a wide variety of benefits and programs to support health and well-being. * Medical, dental and vision coverage * Paid time off plan * Health savings account (HSA) * 401k savings plan * Access to wages before pay day with my FlexPay * Flexible spending accounts (FSAs) * Short- and long-term disability coverage * Work-Life resources * Paid parental leave * Healthy lifestyle programs Application window anticipated to close: 01/31/2026 *if interested in opportunity, please submit application as soon as possible. The salary range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity. #LI-SR1 #LI-Hybrid Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply. Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law.

Benefits & Perks: With EFPR's 2080 Annual Hours Policy for Accounting professionals, EFPR continues to be leader in the Public Accounting Industry. 2080 combined with our Flex Policy, and our competitive compensation and benefits package, EFPR remains a destination employer. If you want to join a team that offers excellent opportunities for career development and advancement, please visit our website, here (************************************ E6CDkxY0H5DJ1zCW9xHl). Description EFPR Group is seeking a Supervisor with 3-5 years of experience to join its Auditing team in Buffalo. The supervisor will be responsible for insuring assigned engagements are completed in a timely fashion using the resources provided by the firm while maintaining the standards set forth by the firm's quality control document. The Company offers a unique environment that fosters individual growth and rewards performance. Job duties include but are not limited to the following: • Responsible for insuring the assigned engagements are completed in a timely fashion • Perform duties with a minimum of supervision • Supervise a team of 2-3 • Help train staff and senior accountants • Interact with clients to facilitate workflow • Learn and adhere to the firm's policies and procedures • Conduct research, maintain proficiency in professional standards, and develop expertise within the Firm • Able to handle multiple jobs at a time • Able to assist with preparing and presenting at board meetings Requirements Qualifications and Skills: • BS in Accounting required; 150-hour degree preferred • Willingness to travel • CPA exam in process a plus • Prior Public Accounting audit experience a plus • Strong verbal and written communication skills • Effective leadership, interpersonal, organizational, technology and analytical skills • Exceptional customer service skills • Self-starter with the ability to handle and manage multiple priorities • Strong organizational, problem-solving, and analytical skills • Proficient computer skills in: o Excel o Word o Outlook • Attention to detail and accuracy • Excellent organizational, verbal and written communication skills • Multi-tasking • Interpersonal skills for facilitating all firm billing with partners, bill managers and clients • Possess the ability to listen and handle elevated situations as they arise and maintain professionalism in difficult conversations with staff and clients • Ability to work in a fast paces, due date oriented environment • Ask appropriate questions as needed The position is based in Buffalo, NY. Consideration will be given to qualified employees if they wish to work remotely. Salary Description $70,000 - $90,000

Credit Acceptance is proud to be an award-winning company with local and national workplace recognition in multiple categories! Our world-class culture is shaped by dedicated Team Members who share a drive to succeed as professionals and together as a company. A great product, amazing people and our stable financial history have made us one of the largest used car finance companies nationally. Our Operations teams work with our consumers to promote great service, encourage them to bring their accounts current and resolve escalated issues. Team Members specialize in various segments of the contract life cycle to achieve the highest levels of performance. We are committed to providing career growth opportunities to our Team Members and we are proud of our record of promoting from within. Our flexible schedules, casual work environment and culture of having fun make this a Great Place to Work! About this Position: Credit Acceptance is hiring a Repossession Supervisor to: Consistently and efficiently lead a team of 8-10 full-time Repossession Specialists to exceed all goals Effectively coach, mentor, motivate and communicate through change Actively identify process improvement opportunities (by soliciting team member feedback, job shadowing and by reviewing reporting) and provide feedback to leadership on possible solutions to address the identified opportunities Support repossession efforts by assisting team members with escalated calls so they can collect money to cancel repossession activities and skip trace to identify the customer and vehicle location Make effective decisions Through performance monitoring, the Supervisor will ensure adherence to procedures, policies and company guidelines and initiatives. The Supervisor's primary focus will be to coach team member toward ultimately improving their team's contribution to overall key department performance metrics. Outcomes and Activities: Ensure your team consists of the Right People and the Right Number of People Set and enforce Clear Expectations for your team Monitor and evaluate individual and team performance Continuously coach team on effective skip tracing techniques Effectively communicate so that all team members are abreast of current state of the department and organization Conduct call monitoring, account audits and review daily dashboard reports for the department to identify trends and opportunities Execute administrative tasks as needed within the role Knowledge and Skills: You need to communicate in a way (both written and verbal) that builds trust and creditability with the team as you provide and solicit feedback. Take ownership in your performance while being receptive and acting upon feedback as you actively participate in training and coaching secessions. You need to assess team member performance, their ability to adhere policies and processes as you attempt to identify barriers so you can recommend solutions. You need to be a coach by setting expectations; facilitate learning and development; leverage best practices; to build a high performing team. Be honest and ethical and make decisions that are in the best interest of organization; fair; consistent; and demonstrate integrity. Requirements: Minimum of 2 years previous leadership experience or 2 years of experience while in a senior role. Speak clearly, professionally and articulately on the telephone. Ability to work independently and in a team environment. Ability to operate office equipment (copy machines, fax, telephone, and keyboard). High school diploma or GED Working Knowledge of MS Office and Internet experience Previous customer service or collections experience in a call center environment Preferred: Experience in the finance or automotive industry Schedule: Monday through Friday: 10 am - 7 pm EST Targeted Compensation: $56,800-$66,758 + a monthly bonus plan Benefits Excellent benefits package that includes 401(K) match, adoption assistance, parental leave, tuition reimbursement, comprehensive medical/ dental/vision and many nonstandard benefits that make us a Great Place to Work Our Company Values: To be successful in this role, Team Members need to be: Positive by maintaining resiliency and focusing on solutions Respectful by collaborating and actively listening Insightful by cultivating innovation, accumulating business and role specific knowledge, demonstrating self-awareness and making quality decisions Direct by effectively communicating and conveying courage Earnest by taking accountability, applying feedback and effectively planning and priority setting To create an environment where people do their best work, we focus on the dimensions of Organizational Health. All leaders must: Identify the Right People by recognizing top talent Set Clear Expectations by managing change and directing others Train team members and focus on developing talent Performance Manage by ensuring accountability and driving results Create the Right Environment by establishing trust and managing conflict Maintain the Right Number of team members needed to build an effective team Expectations: Remain compliant with our policies processes and legal guidelines All other duties as assigned Attendance as required by department Advice! We understand that your career search may look different than others. Our hiring team wants to make sure that this would be a fit not just for us, but for you long term. If you are actively looking or starting to explore new opportunities, send us your application! P.S. We have great details around our stats, success, history and more. We're proud of our culture and are happy to share why - let's talk! Required degrees must have been earned at institutions of Higher Education which are accredited by the Council for Higher Education Accreditation or equivalent. Credit Acceptance is dedicated to providing a safe and inclusive working environment for all. As part of our Culture of Compliance, we are proud to be an Equal Opportunity Employer and value our culturally diverse workforce. All qualified applicants will receive consideration for employment regardless of the person's age, race, color, religion, sex, gender, sexual orientation, gender identity, national origin, veteran or disability status, criminal history, or any other legally protected characteristic. California Residents: Please click here for the California Consumer Privacy Act (CCPA) notice regarding the personal information Credit Acceptance may collect from you. Play the video below to learn more about our Company culture.

Job Description This is a full time position for 3rd shift. JOB FUNCTION: This position is responsible for safely and efficiently executing MPW's operations at specific automotive or environmental job sites. This role may also be responsible for the full life cycle of jobs including planning, organizing and coordinating equipment and personnel. ESSENTIAL FUNCTIONS: 1. Responsible for coordinating daily work schedules. 2. Responsible for ensuring the completion and the quality of all tasks as established within the language of the work schedules and the completion of special projects as directed by the customer. 3. Responsible for evaluating employee performance, initiates and documents corrective action when appropriate. 4. Responsible for coordinating the location's entire inventory needs, and for interfacing with corporate purchasing to maintain proper inventory levels. 5. Responsible for working closely with the operations manager in accessing future staffing requirements and work schedules. 6. Responsible for coordinating daily technician and team leader meetings to inform them of the job safety analysis for the job and leading the discussion of any related topics, i.e. Safety, Operations, Human Resources. 7. Responsible for identifying, analyzing and resolving operational based problems. 8. Responsible for ensuring the established quality standards of the customer are met or exceeded. 9. Responsible for conducting annual reviews of direct reports and recommending merit increases to ensure compliance with established wage structure for that location. 10. Responsible for nightly administrative tasks, which include documenting attendance, work completed, work not completed, customer's request to complete work that has not been assigned to MPW as well as a status report to the operations/account manager recapping the shift. 11. Perform other duties as directed. ADDITIONAL RESPONSIBILITIES: 1. This person must be ready to make the decision that has the potential of stopping production at our customer's location. 2. Address employee relations issues effectively and timely. 3. Has the authority to make unsupervised decisions consistent with the scope of responsibilities. PHYSICAL REQUIREMENTS: 1. Ability to move up to 50 lbs., with or without accommodation. 2. Ability to maintain a consistent workload that involves physical manual labor. 3. Ability to maintain alertness and fitness for duty. 4. Ability to position oneself for work conducted in and around confined spaces. 5. Ability to wear respirators in environments that may expose you to chemicals, fumes, etc. 6. Ability to maintain workloads that may include travel to a variety of states for days or weeks, and daily timeframes that could exceed the typical 8-hour shift. QUALIFICATIONS: 1. High School Diploma or equivalent. 2. Understanding of industrial cleaning industry with the ability to lead and motivate others to increase the efficiency and effectiveness of the operation. 3. Professional oral and written interpersonal communication. 4. 2+ years supervisory experience preferred, ideally within the industrial cleaning environment/related to our line of work. 5. Proficient MS Office skills, preferred.

DSV - Global transport and logistics In 1976, ten independent hauliers joined forces and founded DSV in Denmark. Since then, DSV has evolved to become the world's 3rd largest supplier of global solutions within transport and logistics. Today, we add value to our customers' entire supply chain by transporting, storing, packaging, re-packaging, processing and clearing all types of goods. We work every day from our many offices in more than 80 countries to ensure a steady supply of goods to production lines, outlets, stores and consumers all over the world. Our reach is global yet our presence is local and close to our customers. Read more at *********** Location: USA - New Albany, Briscoe Parkway Division: Solutions Job Posting Title: Supervisor Time Type: Full Time POSITION SUMMARY The Operations Supervisor is responsible for supervising, labor management, and planning of inbound, outbound, Product slotting and customer communication activities daily, including labor scheduling, space utilization, equipment and manpower. People management responsibilities include hiring and training, planning and assigning daily work, conducting performance appraisals, addressing performance issues and resolving problems. Under the direction of the Operations Manager or Distribution Center Manager, the Supervisor is responsible for supervising the receiving, warehousing and shipping of products in a manner consistent with company service and cost objectives. As part of the DSV team, Associates are expected to meet company objectives in the areas of performance, safety, and quality. Associates are expected to comply with all corporate and site-specific policies. ESSENTIAL DUTIES AND RESPONSIBILITIES * Conducts staff meetings to review daily/weekly work activities, plan and assure continuous improvement. * Effectively keeps senior management and client representatives informed of critical issues that affect the operations * Ensures the development of systems and procedures for managing operations, equipment, and products in a safe and profitable manner in accordance with company policies, guidelines, and procedures. Manages operations to meet prescribed productivity and service goals. Complies with terms outlined in the site's operating agreement with the client. * Implements and reports on-going cost savings measures. Provides ideas and suggestions for more efficient operations. * Meets all client specified KPI's and complies with Quality system requirements. * Manages the operations to achieve prescribed objectives. Applies sound communication and motivational techniques, create programs to fairly and equitably supervise, counsel, and (where needed) discipline team members. Provides direction and support to Human Resources. Assists in creating programs for hiring, training, and professional development. Participates in performance evaluation system for recommending promotions, wage increases, and other HR activities. * Has overall training and evaluation responsibilities of warehouse staff. * Plans the daily work schedule by reviewing existing work orders, arrival notices, and instructions from customers. Assesses priorities based on time sensitivity and available resources. Assigns duties to appropriate warehouse staff. * Reviews pending jobs or trends, plan for reorganization of warehouse space, and needed changes in levels of supplies, equipment, or staffing needs. * Trains new staff in assigned duties, or delegate training responsibility to experienced team members. Assesses progress of trainees and adds additional duties as appropriate. * Keeps informed of quantity and quality of jobs being performed throughout the day, providing guidance and advice as necessary. * Assigns supervisory duties to experienced team members acting as leads for lower-level warehouse staff. Keeps abreast of progress or problems. * Keeps Manager advised of progress or problems requiring attention on a daily basis. Holds regular meetings with warehouse staff to assess the group's overall status. Discusses ideas for improvement. Keeps staff informed of new developments. * Assists in the physical operations as needed. * Delivers results by leveraging the skills of the right people at the right time * Maintains high degree of motivation in team members to retain focus of providing highest levels of customer satisfaction * Provides ongoing growth and development opportunities for team members * Provides input and conducts annual performance reviews for team members * Supports adherence to Standard Operating Procedures (SOPs). * Supports and trains team members with adherence to SOPs (corporate and client) SKILLS & ABILITIES Education & Experience: * Must have a High school diploma or general education degree (GED) * 3 years' experience working in a logistics/distribution/relevant environment * 1 year experience in a supervisory role * Preferred: Prior MHE certification / knowledge of basic MHE operation Certificates, Licenses, Registrations or Professional Designations * Satisfactory completion of a forklift training program Computer Skills: * Proficient in Microsoft Office (Excel, Work, and Power Point) * RF Scanners * WMS functions Language Skills * English (reading, writing, verbal) * Business communication Mathematical Skills * Basic to intermediate level to verify quantities of product, count inventory, or perform other duties associated with handling, storing and distributing client products Other Skills * Strong attention to detail accuracy and accomplish job tasks in a timely manner * Good organizational and personnel skills * Good communication skills, written and oral * Good leadership, supervision, and planning skills * Able to work flexible schedules, including nights and weekends, as required by the operation * Participate in established cross training metrics activities with the opportunity to improve their knowledge in multiple areas/departments and be able to assist as a back-up when the need may arise. * Must be able to effectively adapt to change and thrive in a stimulating, fast-paced work environment. * Work overtime as dictated by business whether mandatory or voluntary. * Must be able to work in unregulated temperatures within the warehouse during the warmer and colder months can range from mild to moderate. CORE COMPETENCIES Leader of Others ☒ Accountability ☒ Business Acumen ☒ Communication / Building Partnership ☒ Developing Oneself ☒ Developing Others ☒ Drive for Results ☒ Embracing Change ☒ Problem Solving ☒ Empowerment ☒ Leadership Excellence ☒ Leading Change ☒ Problem Solving Independent Contributor ☐ Accountability ☐ Communication / Building Partnership ☐ Customer Orientation ☐ Developing Oneself ☐ Drive for Results ☐ Embracing Change ☐ Problem Solving ☐ Professional Competencies PHYSICAL DEMANDS Occasionally * Bending Frequently * Walking and Standing Constantly * Sitting Ability to Lift/Carry and Push/Pull * 11-20 pounds o Reach above shoulder, squat, or kneel. WORK ENVIRONMENT While performing the duties of this job, the employee rarely is exposed to fumes or airborne particles, toxic or caustic chemicals. The noise level in the work environment is usually low to moderate. DSV is an equal employment opportunity employer. Candidates are considered for employment without regard to race, creed, color, national origin, age, sex, religion, ancestry, disability, veteran status, marital status, gender identity, sexual orientation, national origin, or any other characteristic protected by applicable federal, state or local law. If you require special assistance or accommodation while seeking employment with DSV, please contact Human Resources at *************. If you are interested in learning the status of your application, please note you will be contacted directly by the appropriate human resources contact person if you are selected for further consideration. DSV reserves the right to defer or close a vacancy at any time. DSV - Global transport and logistics Working at DSV means playing in a different league. As a global leader in transport and logistics, we have been on an extraordinary journey of growth. Let's grow together as we continue to innovate, digitalise and build on our achievements. With close to 160,000 colleagues in over 90 countries, we work every day to offer solid services and meet our customers' needs and help them achieve their goals. We know that the best way to achieve this is by bringing in new talent, fresh perspectives and ambitious individuals like you. At DSV, performance is in our DNA. We don't just work - we aim to shape the future of logistics. This ambition fuels a dynamic environment built on collaboration with world-class team players, accountability and action. We value inclusivity, embrace different cultures and respect the dignity and rights of every individual. If you want to make an impact, be trusted by customers and grow your career in a forward-thinking company - this is the place to be. Start here. Go anywhere Visit dsv.com and follow us on LinkedIn and Facebook. open/close Print Share on Twitter Share on LinkedIn Send by email