Caithness Energy jobs in Sacramento, CA

MANTECH seeks a motivated, career and customer-oriented Activity Security Representative I to join our team in the El Segundo, CA area. The Activity Security Representative's primary function is to provide multi-disciplined security support to a customer's facility and organization. The position will provide “day-to-day” support for Collateral, Sensitive Compartmented Information (SCI) and Special Access Program (SAP) activities. Responsibilities include but not limited to: Classification reviews of inbound and outbound correspondence Assist in the maintenance of a document accountability database and associated correspondence. Perform destruction of classified materials and process magnetic media for accountability Reproduction support for classified materials Maintain various daily logs for a variety of administrative functions associated with document control and the processing of inbound data and outbound data transfer files. Assist with researching, processing, filing, and maintaining inbound and outbound visit notices. Assist in the preparation of facility access control badges. Escort facility visitors and maintains associated logs. Conduct entry and exit inspections. Minimum Qualifications: Bachelor's degree in a related field or 4 additional years of experience will be considered in lieu of degree. 2+ years of related experience. 1+ years of experience with SCI programs. Familiarity with the SIMS database Must Complete JPAS training within six months of starting on contract if performing SCI personnel security functions. Must be familiar with security policy/manuals and the appropriate and other guiding policy documents. Preferred Qualifications: 1+ years of experience with SAP programs. Must complete the DoD SAPCO approved SAPNP training. Working knowledge of Microsoft Office (Word, PowerPoint, and Excel) Joint Access Database Environment (JADE) training. Clearance Requirements: Current Top-Secret Clearance with SCI Eligibility Eligibility for access to Special Access Program Information Willingness to submit to a Counterintelligence polygraph Physical Requirements: Must be able to remain in a stationary position 50% The person in this position frequently communicates with co-workers, management and customers, which may involve delivering presentations. Must be able to exchange accurate information in these situations. Constantly operates a computer and other office productivity machinery, such as a calculator, copy machine and computer printer

MANTECH seeks a motivated, career and customer-oriented Information Technology Assurance Specialist III to join our team in El Segundo, CA. The Information Technology Assurance Specialist's primary function is working with Special Access Programs (SAPs) supporting SMC Directorates and/or AFSPC Operational Units. The position will provide “day-to-day” support for Collateral, Sensitive Compartmented Information (SCI) and Special Access Program (SAP) activities. Responsibilities include but are not limited to: Establish complex operational software configuration controls and system interfaces for computer system(s) assigned. Maintain file servers, Firewalls, network access, Security Monitoring Systems and system documentation as required. Analyze and troubleshoot system anomalies to ensure optimum equipment performance. Prepare system for operational use and support operational tests. Review, prepare, and update AIS accreditation packages, notify customer when changes occur that might affect AIS accreditation/certification, perform AIS self-inspections, identify AIS vulnerabilities and implement countermeasures, and ensure AIS and network nodes are operated, maintained, and disposed of in accordance with security policies and practices. Provide security coordination and review of all system test plans, guest networks Client Support, Help Desk & troubleshooting, and Personal-Issue Laptop Support. Perform VTC System Administration, Scheduling, & Configuration, Account Creations, changes, & deletions, Hardware/Software System Configuration, upgrades and modifications, Media Control & Accountability, and COMSEC account/equipment management. Minimum Qualifications: Bachelor's degree in a related field or 4 additional years of equivalent experience will be considered in lieu of degree. 8+ years total related experience 6+ years of relevant SCI experience. Must have CompTIA Sec + certificate as outlined in DoD Directive 8570.01-M for Information Assurance Technician Level 2 and Information Assurance Manager Level 1 within 6 months of the date of hire. Must complete training on Joint Security Implementation Guidance (JSIG) and Risk Management Framework (RMF) Information Security Continuous Monitoring (ISCM) (if supported organization requires development of AIS accreditation packages). Willingness to travel with the scope of the Program's Area of Responsibility (AOR) (note- could be extensive and will include both air and ground transportation). Preferred Qualifications: 3+ years of SAP related experience highly desired. Working knowledge of Local Area Network (LAN) and Wide Area Network (WAN) technologies and data backup technologies to include communication security (COMSEC) integration. Working knowledge of JAFAN 6/0, DCID/JAFAN 6/3, DCID/JAFAN 6/9, and Joint DODIIS/Cryptologic SCI Information Systems Security Standards, Common Criteria, and System Security Policy as they relate to C&A for Legacy systems. Working knowledge and current relevant experience with PL1 & PL2 systems; experience with PL3 & PL4 cross domain solutions desired. Clearance Requirements: Current Top- Secret Clearance with SCI Eligibility Eligibility for access to Special Access Program Information Willingness to submit to a Counterintelligence polygraph Physical Requirements: Must be able to remain in a stationary position 50%. Needs to occasionally move about inside the office to access file cabinets, office machinery, etc. Constantly operates a computer and other office productivity machinery, such as a calculator, machine and computer printer. Frequently communicates with co-workers, management and customers, which may involve delivering presentations. Must be able to exchange accurate information in these situations.

MANTECH seeks a motivated, career and customer-oriented Personnel Security Specialist II to join our team in El Segundo, CA. The Personnel Security Specialist's primary function is to handle personnel security functions in support of the customer's facility and organization. The position will provide “day-today” PERSEC services for Collateral, Sensitive Compartmented Information (SCI) and Special Access Program (SAP) activities. Responsibilities include but are not limited to: Build and Maintain tracking spreadsheets/databases for customer PERSEC activities. Provide support for the security awareness and education programs. Perform miscellaneous administrative support functions as directed by the contractor site lead and/or the Government Security Representative. Review, track, and monitor security clearance processing activities with appropriate government personnel to achieve appropriate clearance actions. Conduct Defense Central Index of Investigations (DCII), Joint Personnel Access System (JPAS), and SAPNP reviews of candidates being submitted for SAP access. Perform data entry and record checks in the Joint Access Database (JADE) and maintain all customer sponsored personnel access information. Receive and/or transmit classified visit requests as necessary to meet customer needs. Minimum Qualifications: Bachelor's degree; an additional 4 years of experience may be considered in lieu of degree. 6 + years of related experience. 4 + years of relevant SCI experience. Must be familiar with security policy/manuals and the appropriate ICDs/JAFANs/DOD Manuals and other guiding policy documents. Preferred Qualifications: 2+ years of SAP-related experience. Clearance Requirements: Current Top Secret Clearance with SCI Eligibility. Eligibility for access to Special Access Program Information. Willingness to submit to a polygraph. Physical Requirements: Must be able to remain in a stationary position 50%. Needs to occasionally move about inside the office to access file cabinets, office machinery, etc. Constantly operates a computer and other office productivity machinery, such as a calculator, copy machine and computer printer. Frequently communicates with co-workers, management and customers, which may involve delivering presentations. Must be able to exchange accurate information in these situations.

We are seeking a Delivery Director / Client Engagement Manager. This role combines delivery ownership, client engagement, and growth leadership, requiring deep experience in telecom/ISP domains, OSS/BSS, and large-scale network deployments. The leader will ensure delivery excellence, manage portfolio, and act as a trusted advisor to leadership. Key Responsibilities Own the strategic delivery relationship, infrastructure, OSS/BSS, and operations. Provide governance and oversight of delivery portfolio, ensuring operational stability and cost efficiency. Act as the primary interface client executives for delivery reviews, escalations, and roadmap alignment. Partner with account and sales leadership to identify expansion opportunities and drive portfolio growth. Guide teams in deploying fibre infrastructure, backbone expansion, OSS/BSS modernization, and automation frameworks. Ensure service quality, compliance, and SLA adherence across deployments and operations. Mentor senior managers and build leadership capability in delivery teams. Qualifications 15+ years in telecom/ISP service delivery, including managing broadband or fiber rollouts. Proven success managing large-scale OSS/BSS programs (provisioning, billing, assurance). Deep knowledge of network engineering, backbone deployments, and service assurance. Track record of leading $10M+ delivery portfolios in global environments. Strong executive presence, stakeholder influence, and customer engagement skills.

Hi, Want to Connect regarding a urgent position please review below description and let me know if you are interested. Job Title: Business Analyst III - Marketing Analyst Duration: 12+ Months Xoriant reasonably expects the pay rate for this position to be within the following range: $60/hr-$70/hr. Duties: Marketing Analyst to join working with Marketing and IT functions from both companies of an acquisition to ensure seamless integration of the marketing processes and systems. Marketing data will be brought over from the acquired company on Day 1 of integration and will be hosted on the client's Google Cloud Platform platform. This analyst needs to have a basic understanding of data to understand how data is transferred and transformed and shared. Familiarity with marketing campaigns, accounts, and leads is expected. Lastly, this analyst will have an understanding of Salesforce.com & Marketo since both companies use those systems for their marketing leads and these leads will need to be transferred and converted correctly. Other marketing systems this analyst should have familiarity with include NOOK, LeanData, and Onclusive. Skills: Must Haves: 7-10 years of experience as a Marketing Analyst Experience working with Marketing and IT teams Expertise with Jira-understanding of basic data concepts (ex. Google Cloud Platform, Attributes, fields) Experience with integration of Salesforce.com Familiarity with marketing systems such as Marketo, NOOK, LeanData, and Onclusive Nice to Have: Acquisition integration experience Regards, Akangsha Mohite Team Lead W: ************** E: *************************** Xoriant is an equal opportunity employer. No person shall be excluded from consideration for employment because of race, ethnicity, religion, caste, gender, gender identity, sexual orientation, marital status, national origin, age, disability or veteran status.

The Privacy Program Manager will strengthen Gen's lobal privacy program by ensuring compliance with evolving data protection regulations, driving operational excellence, and building customer trust in our products, services, and operations.Reporting to senior privacy counsel, the Privacy Program Manager will collaborate closely with business, engineering, and compliance teams worldwide to embed privacy by design into Gen's culture and enhance privacy program maturity.**What You'll Do*** Lead the design, execution, and ongoing enhancement of Gen's global privacy compliance framework.* Interpret emerging data protection laws, translateupdate internal policies, playbooks, and controls.* Drive a wide variety of cross-functional privacy initiatives, from product reviews and launches to data subject access rights processes and automation to M&A privacy program integrations.* Embed privacy by design across product and engineering teams by identifying and mitigating privacy risks, including conducting and managing data privacy impact assessments and coordinating with the Data Protection Officer on high-risk activities.* Oversee privacy audit and assurance programs (e.g., NIST-P, FTC, ISO, SOC 2), coordinate with internal and external auditors, and track remediation.* Administer data subject rights operations and scale privacy workflows through automation and privacy tools (e.g., OneTrust, CHEQ).* Develop and maintain privacy metrics, dashboards, and reports to inform leadership and demonstrate regulatory readiness.* Deliver targeted privacy training, promote awareness initiatives, and foster a culture of privacy ownership and accountability across Gen.* Collaborate with risk, security, and compliance teams to align privacy practices within enterprise-wide governance frameworks.* Support privacy incident response and regulatory inquiries, ensure prompt investigation, and manage corrective actions.* Manage privacy-related third-party assessments, customer inquiries, and certification activities.## Salary Ranges:$200,000.00 - $225,000.00The pay range depicts a base salary range for all positions except commission-based roles. The pay range for commission-based roles represents On Target Earnings (annual base salary + target annual commission). Additional compensation elements may be offered including an opportunity for bonus incentives and also competitive benefits package. Actual compensation offered will be determined by factors such as the external/internal market demand, location, level, job-related knowledge, skills, and experience.Gen is proud to be an equal-opportunity employer, committed to diversity and inclusivity. We base employment decisions on merit, experience, and business needs, without considering race, color, national origin, age, religion, sex, pregnancy, genetic information, disability, medical condition, marital status, sexual orientation, gender identity or expression, military or veteran status, or other unlawful factors. Gen prohibits discrimination based on these protected characteristics and recruits talented candidates from diverse backgrounds. We consider individuals with arrest and conviction records and do not discriminate against employees for discussing their own pay or that of other employees or applicants. . To conform to U.S. export control regulations, applicant should be eligible for any required authorizations from the U.S. Government. them into actionable requirements, and Gen is a global company dedicated to powering Digital Freedom through its trusted consumer brands including Norton, Avast, LifeLock, MoneyLion and more. Our combined heritage is rooted in providing financial empowerment and cyber safety for the first digital generations. We bring award-winning products and services in cybersecurity, online privacy, identity protection and financial wellness to nearly 500 million users in more than 150 countries. We're always looking for smart, fearless and dedicated people. Together, we have a collective passion and vision to power Digital Freedom by protecting consumers and helping them grow, manage and secure their digital and financial lives.When you're part of Gen, you have access to a range of resources and support to ensure you can do your best work and live your best life. This includes flexible working options with generous time off and competitive benefits and compensation packages.Inclusion is foundational to how we do business because we know the greatest ideas and results come from our unique perspectives and differences. We strive to create a safe, inclusive environment where you can bring your whole self to work. Team members are valued, respected and celebrated for who they are in a meaningful and exciting atmosphere. Gen is an equal employment opportunity employer. Employment decisions are based on merit, experience and business needs.If this sounds like you-Gen has a dynamic, supportive culture with core values that celebrate inclusion, promote teamwork and encourage every team member to contribute and grow-join us!Learn more at .Click to review our Global Applicant Privacy Policy.Click to review Legal Notices and Information.Gen is committed to requests for reasonable accommodations to assist you in applying for positions at Gen including resume submissions. If you need to request an accommodation, please contact .\*LifeLock identity theft protection is not available in all countries. #J-18808-Ljbffr

Austin, TX or Sunnyvale, CA As a Content Author, you'll be responsible for the hands-on execution, validation, and maintenance of multilingual web content across our website using our Content Management System (CMS),Digital Asset Management (DAM); and custom web tools. Working closely with different cross functional teams and EPMs, Experience on localization, you'll implement requested updates to web content. Your day to day responsibilities including authoring, validating, submitting content for localization, uploading and organize assets, and performing validations across browsers and devices to ensure a consistent high quality user experience. You'll also troubleshoot issues within the CMS, including component behavior, layout problems, and any publishing errors, applying your attention to detail and platform expertise to ensure content is accurate, consistent, and delivered on schedule.

Looking for a workplace where people realize their full potential, are recognized for the impact they make, and enjoy the company of the peers they work with? Welcome to Zensar! Read on for more details on the role and about us. Job Title: Director -Customer Success - Life sciences Location: Redwood city, CA Position type: Fulltime What's this role about? The Director of Customer Success will lead a high-performing team dedicated to ensuring exceptional client experiences and driving measurable outcomes for life sciences organizations. This role is pivotal in building long-term strategic client-partnerships, maximizing customer value, and supporting business growth through proactive engagement and consultative guidance. *Description for Internal Candidates Key Responsibilities: Customer Relationship Management: Act as the voice of the customer internally, to influence service & operational enhancements Serve as the executive sponsor for key accounts Set and maintain client expectations Ensure alignment between client objectives and service delivery Build and maintain strong relationships with senior stakeholders Strategic Leadership: Develop and execute a comprehensive customer success strategy aligned with organizational goals. Partner with Sales, Delivery & Operations teams to ensure seamless onboarding, delivery/adoption, and retention. Leverage data-driven insights to identify trends, risks, and opportunities for upsell and cross-sell. Operational Excellence: Implement scalable processes and tools to improve efficiency and customer experience. Establish KPIs and performance metrics to measure service performance and customer satisfaction. Establish the client-governance model and lead facilitation of quarterly business reviews with the client Drive continuous improvement initiatives across the customer lifecycle. Measurable KPIs: Revenue Growth from Existing Accounts: Drive 10-20% YoY growth through upsell/cross-sell initiatives. Customer Health Score: Maintain an average health score of 8/10 or higher across all accounts. Client Team Performance: Achieve 100% completion of quarterly success plans and maintain employee engagement scores above 80%. Qualifications: Education: Bachelor's degree in Life Sciences, Business, or related field; advanced degree (MBA, MS) preferred. Experience: 10+ years in Customer Success, Account Management, or Consulting within the life sciences industry. 10+ years in Pharmaceutical or Life Sciences industry. 10+ years providing IT-related services or performing IT-related functions within Life Sciences industry Proven track record of managing enterprise-level clients and delivering measurable business outcomes. Strong leadership experience with ability to build and scale teams. Skills: Deep understanding of pharmaceutical/biotech market dynamics and regulatory environment. Exceptional written & verbal communication, negotiation, and executive presence. Analytical mindset with proficiency in CRM and customer success platforms Advantage Zensar We are a digital solutions and technology services company that partners with global organizations across industries to achieve digital transformation. With a strong track record of innovation, investment in digital solutions, and commitment to client success, at Zensar, you can help clients achieve new thresholds of performance. A subsidiary of RPG Group, Zensar has its HQ in India, and offices across the world, including Mexico, South Africa, UK and USA. Zensar is all about celebrating individuality, creativity, innovation, and flexibility. We hire based on values, talent, and the potential necessary to fill a given job profile, irrespective of nationality, sexuality, race, color, and creed. We also put in policies to empower this assorted talent pool with the right environment for growth. At Zensar, you Grow, Own, Achieve, Learn. Learn more about our culture: ***************************************** Ready to #ExperienceZensar? Begin your application by clicking on the ‘Apply Online' button below. Be sure to have your resume handy! If you're having trouble applying, drop a line to ******************.

The Web Application Penetration Tester will perform the manual penetration testing of mission critical web application to discover vulnerabilities and propose remediations to the development team. The Web Application Penetration Tester is expected to: Conduct penetration tests on web pages to identify and exploit security vulnerabilities. Document the findings and provide techniques and solutions to remediate vulnerabilities. Work closely with the development team to implement remediations/solution and verify fixes. Plan and manage all aspects of the penetration testing function. Mentor the development team in building and securing web applications using OWASP and other mainstream frameworks. Must-have Skills Advanced knowledge web application penetration testing. Extensive knowledge of and proven experience with penetration testing of web applications, and methods and frameworks for identifying and remediating vulnerabilities. In-depth knowledge of OWASP Top 10 and other frameworks. Proficient knowledge of Java, Spring, and Oracle. Working knowledge of Linux and Windows TECHNICAL KNOWLEDGE AND SKILLS: Advanced knowledge web application penetration testing. In-depth knowledge of OWASP Top 10 and other frameworks. Experience and willingness to work in a fast-paced environment. Development experience in an enterprise-class system with multi-tier architecture Proficient knowledge of Java, Spring, and Oracle. Working knowledge of Linux and Windows Extensive knowledge of and proven experience with penetration testing of web applications, and methods and frameworks for identifying and remediating vulnerabilities. Strong knowledge in project management practices and ability to document processes and procedures as needed.

Who we are? We are Splashtop. We deliver next-generation remote access and remote support software and services across the Americas, Europe, Asia, Middle East, and Africa. Splashtop's cloud-based, secure, and easily managed solutions serve customers that include everyone from multinational enterprises and academic institutions to small businesses, MSPs, and individuals. Headquartered in Cupertino, California (USA) and founded in 2006, Splashtop has offices in Hangzhou (China), Tokyo (Japan), Taipei (Taiwan), Singapore, Amsterdam (Netherlands), and we are now expanding our Dallas-Fort Worth office. From our offices, 210 Splashtoppers serve more than 200,000 corporate customers. We always deliver what we promise and scaling hard, with a stunning Net Promoter Score of +93 and 85% of the Fortune 500 companies who enjoy Splashtop products globally. We recently achieved the aspirational Unicorn status of $1B valuation thanks to our 30+ million happy users. Each Splashtop employee will be a real team member, no matter what position you are in. We are a young, fast-growing company, we respect and are transparent to one another. In this role you can have a real impact into the next steps of the company's growth. We all work hard to exceed customer expectations, we are collaborative, positive thinkers and always improve our solutions and services. Besides hitting it hard we also enjoy and celebrate our success with our teams. Overview As an Inbound Sales Development Representative, you will learn how to professionally and promptly follow-up on leads generated by our Marketing (incoming calls, forms, emails, and chat). You will learn how to use the Salesforce CRM to organize and manage your own book of business. You will work autonomously after having received professional training from us to gain highly desirable skills that will serve you throughout your entire career. We are a team-centric organization. As part of your duties, you will work together with your manager and teammates on, while not limited to, connecting with our clients among website chat visitors, inbound sales calls, and marketing led lead generation. You will also work with our Account Executives to help them generate new business through the appointments you will make on their behalf. As part of the Splashtop organization, you may also at times be asked to join focus teams to ensure we are addressing the voice of the customer. Key Responsibilities: Respond fast and well to Prospects inquiries in accordance to established SLA's and KPI's, going above and beyond to meet customer needs. Data hygiene is essential for this role - this requires clean data into Salesforce respective Sales tools. Learn to qualify, sort, prioritize and track leads from several different Salesforce reports/sources. Follow-up with Leads as fast as possible and either help them purchase directly (if the request is simple enough) or connect them with an Account Executive. Continue to your monitor your incoming Leads while following a well-defined cadence of outreach to make sure that no lead is being left behind. Learn to organize your leads and related work into folders, and leverage Salesforce so that you can manage a pipeline of leads. Learn to assess the size and scope of business opportunities, understand prospects' business needs and use case, and set sales appointments/demos with Sales Executives. Log summaries of prospects discussions into the salesforce lead record. Continue to improve the quality of the data record in Salesforce (Account, Contact). Become familiar with Splashtop's core products and navigate the Splashtop ecosystem on how they fit our customer's needs: To be able/articulate our value propositions and why our customers choose Splashtop. To be able to match features and product details to sales leads to gauge best-fit solution. To be able to guide your leads through the product trial process and installation/configuration of Splashtop SaaS products. Learn to understand potential customers' use case and provide consultative guidance on how Splashtop products can help them achieve their goals. Who you are? 1 year of customer-facing or customer service work experience. Excellent organizational and time management skills. Excellent written and verbal communication skills plus the ability to build professional rapport quickly by phoning with all levels of stakeholders. Willingness to learn with a go-getter attitude. A strong interest in a sales career with friendly and helpful attitude. A team player capable of working within a collaborative environment. To be an A player at Splashtop you need to embody the following attributes: Customer centric mindset. Everything we do is to support our prospects and customers to the best of our ability. We go above and beyond to deliver them the best quality of service possible. Result oriented. We are relentless in the pursuit of our goals. We are goal-oriented and experiment in a measured way to learn through experience. We are committed to continuous, iterative improvement for our customers and ourselves. Inquisitive so you can grow with this fast-growing company through continuous learning. What we have to offer: Fast-paced environment where we celebrate successes and have a lot of fun while working. An amazing crew of other hard working and passionate people that are willing to run those sales cycles with you. Employment Type: Full-time, Non-Exempt Splashtop is a proud equal opportunity employer, dedicated to creating an inclusive workplace that celebrates diversity. We value the unique skills and experiences brought by individuals from all backgrounds and identities, including but not limited to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability status, protected veteran status, socioeconomic background, or individuals reentering the workforce. We especially encourage applications from underrepresented groups such as women, racial and ethnic minorities, LGBTQ+ individuals, people with disabilities, and veterans. At Splashtop, we believe diversity drives innovation, and we are committed to fostering an environment where everyone feels welcomed, respected, and valued.

Job Title: Verification Engineer (SystemVerilog/UVM) 5-14 years experience Responsibilities Develop and maintain UVM/SystemVerilog-based verification environments for IP, subsystem, and SoC-level testing. Understand design specifications and create comprehensive test plans based on functional and architectural requirements. Build directed and random test cases, perform coverage analysis, and ensure functional/code coverage closure. Debug simulation failures and collaborate closely with RTL designers to resolve issues. Execute regression runs, analyze results, and drive continuous improvements in verification processes. Integrate and run power-aware simulations, perform low-power checks, and work with UPF/CPF as needed. Collaborate with DFT, PD, RTL, and post-silicon validation teams to ensure design quality across domains. Document test environments, test plans, and results for internal and external reviews. Required Skills Strong understanding of SystemVerilog (SV) and UVM, with excellent debugging skills. Solid knowledge of AMBA protocols. Experience in coverage-driven verification and regression management. Familiarity with low-power verification methodologies and UPF/CPF flows. Ability to work in cross-functional teams and deliver high-quality verification solutions.

Job Title: Incident Manager Employment Type: Full-Time About the job We are seeking an experienced Incident Manager who is responsible for overseeing the lifecycle of IT incidents within the ServiceNow platform, ensuring rapid restoration of services, minimizing business impact, and maintaining high service quality. This role demands strong leadership, coordination, and communication skills to manage high-pressure situations and drive continuous improvement. Who we are iOPEX is a new-generation Digital services provider offering optimized Digital Engineering, Operations and Studio services. We are process innovators focused on extracting the best out of the investments that clients have already made. At iOPEX, we help companies realize that golden ratio where their technology and business are in complete synergy, making the company greater than the sum of its parts. Founded in 2009, the demand for our specialized process optimization and digital engineering services has helped us grow 60% YoY. We have over 3,000 employees across multiple offices in Americas, Europe and Asia. Key Responsibilities: Incident Management: Monitor, detect, and log incidents using ServiceNow. Classify and prioritize incidents based on impact and urgency. Lead and coordinate resolution efforts for P1 and P2 incidents. Ensure timely escalation and assignment to appropriate support teams. Maintain a general overview of incidents, focusing on restoration via workarounds or permanent fixes. Communication & Coordination: Act as the central point of contact during major incidents. Provide regular updates to stakeholders, including executives, technical teams, and business units. Facilitate knowledge transfer and hand-offs during major incidents. Root Cause Analysis & Reporting: Oversee post-incident reviews and root cause analysis (RCA). Generate incident reports, trend analysis, and performance metrics. Ensure completeness and accuracy of closed incidents. Process & Platform Improvement: Provide feedback to improve ServiceNow workflows and platform capabilities. Refine incident management policies and procedures. Collaborate with Problem, Change, and Release Management teams. Team Leadership & Training: Mentor and train incident analysts and support staff. Promote best practices and continuous learning within the team. Qualifications: 8+ years of experience in IT Incident Management, preferably in large-scale enterprise environments. Strong understanding of SaaS GTM processes ( Lead to Order) Strong hands-on experience with ServiceNow ITSM platform. Solid understanding of ITIL framework (Incident, Problem, Change Management). ITIL v3/v4 Foundation certification preferred. Excellent communication, coordination, and stakeholder management skills. Ability to lead cross-functional teams under pressure. Preferred Skills: Familiarity with monitoring tools and automation in incident detection. Strategic thinking and adaptability in dynamic environments.

Job Description Po Dental Group is seeking a Front Desk Coordinator to join our family! About Us: We are a family oriented, patient-centered dental practice in the heart of Fairfield, CA. Our team works together to provide exceptional dental care in a warm, welcoming environment, all while having fun along the way! We're seeking a friendly, organized, and motivated Front Desk Coordinator to be the face of our practice and ensure every patient enjoys an excellent experience from the moment they walk through our doors. If you are someone who is seeking a flexible, work/life balance then we are who you want to call your next dental home! Responsibilities include: Use of multi-line phone to make, answer, and direct phone calls. Posting and submitting insurance claims. Coordinate appointments to maximize the daily production goal. Monitor the schedule throughout the day to ensure that it runs smoothly. Explain treatment options and procedures. Work closely with the dentist and dental staff to schedule treatment in a timely manner according to urgency of treatment. Work with the dentist to determine options for completion or treatment. Present the patient with all options and a financial estimate for all options. Check accounts balances of patients coming in and prepare to discuss any monies due. Work with insurance companies to approve dental and medical procedures. Receive and enter payments to appropriate accounts. Balance cash, match bank deposit slips, and receipts daily. Requirements/Competencies Knowledge of dental procedures preferred. Basic knowledge of Microsoft Word and Excel and dental software. General knowledge of proper grammar, punctuation, and spelling. Effective verbal skills to communicate with patients, parents, doctors, and staff, in person and on the telephone. Dental office experience is preferred Ability to work both independently and cooperatively in a team setting. Schedule & Pay/Benefits Monday-Thursday 8-6 & 2 Friday's a month Competitive Hourly wage + full benefits!

Job Description Po Dental Group is looking for a full-time Dental Assistant, come join our energetic family! We are a large family owned two Doctor practice thriving with providing quality care to our loyal community of patients! This practice has been in great standing with the community for over 50 years. Dr. Po truly believes in work/life balance being important to his team members and patients. Walk through the front door and be greeted with a welcoming spirit of team members whose purpose is to create a space where all feel comfortable! What you will do: Xray certified Supports patient care by preparing treatment room, patient, instruments, and materials. Supports patient care by welcoming, comforting, seating, and draping patients. Anticipates doctor's needs in set-ups, suction, and the passing of instruments and materials. Documents dental care services by thorough charting in patient records. Ensures OSHA compliance with the sterilization of instruments, dental equipment, and treatment rooms Contributes to team effort with an engaging and positive disposition What we offer: We offer hourly competitive wages, benefits, and opportunities for development. Compensation is based upon skills and experience! Schedule: Monday through Thursday 8-5 or 9-6 + 2 Fridays a month

Looking for a workplace where people realize their full potential, are recognized for the impact they make, and enjoy the company of the peers they work with? Welcome to Zensar! Read on for more details on the role and about us. Job Title: Director -Customer Success - Life sciences Location: Redwood city, CA Position type: Fulltime What's this role about? The Director of Customer Success will lead a high-performing team dedicated to ensuring exceptional client experiences and driving measurable outcomes for life sciences organizations. This role is pivotal in building long-term strategic client-partnerships, maximizing customer value, and supporting business growth through proactive engagement and consultative guidance. *Description for Internal Candidates Key Responsibilities: Customer Relationship Management: Act as the voice of the customer internally, to influence service & operational enhancements Serve as the executive sponsor for key accounts Set and maintain client expectations Ensure alignment between client objectives and service delivery Build and maintain strong relationships with senior stakeholders Strategic Leadership: Develop and execute a comprehensive customer success strategy aligned with organizational goals. Partner with Sales, Delivery & Operations teams to ensure seamless onboarding, delivery/adoption, and retention. Leverage data-driven insights to identify trends, risks, and opportunities for upsell and cross-sell. Operational Excellence: Implement scalable processes and tools to improve efficiency and customer experience. Establish KPIs and performance metrics to measure service performance and customer satisfaction. Establish the client-governance model and lead facilitation of quarterly business reviews with the client Drive continuous improvement initiatives across the customer lifecycle. Measurable KPIs: Revenue Growth from Existing Accounts: Drive 10-20% YoY growth through upsell/cross-sell initiatives. Customer Health Score: Maintain an average health score of 8/10 or higher across all accounts. Client Team Performance: Achieve 100% completion of quarterly success plans and maintain employee engagement scores above 80%. Qualifications: Education: Bachelor's degree in Life Sciences, Business, or related field; advanced degree (MBA, MS) preferred. Experience: 10+ years in Customer Success, Account Management, or Consulting within the life sciences industry. 10+ years in Pharmaceutical or Life Sciences industry. 10+ years providing IT-related services or performing IT-related functions within Life Sciences industry Proven track record of managing enterprise-level clients and delivering measurable business outcomes. Strong leadership experience with ability to build and scale teams. Skills: Deep understanding of pharmaceutical/biotech market dynamics and regulatory environment. Exceptional written & verbal communication, negotiation, and executive presence. Analytical mindset with proficiency in CRM and customer success platforms Advantage Zensar We are a digital solutions and technology services company that partners with global organizations across industries to achieve digital transformation. With a strong track record of innovation, investment in digital solutions, and commitment to client success, at Zensar, you can help clients achieve new thresholds of performance. A subsidiary of RPG Group, Zensar has its HQ in India, and offices across the world, including Mexico, South Africa, UK and USA. Zensar is all about celebrating individuality, creativity, innovation, and flexibility. We hire based on values, talent, and the potential necessary to fill a given job profile, irrespective of nationality, sexuality, race, color, and creed. We also put in policies to empower this assorted talent pool with the right environment for growth. At Zensar, you Grow, Own, Achieve, Learn. Learn more about our culture: ***************************************** Ready to #ExperienceZensar? Begin your application by clicking on the ‘Apply Online' button below. Be sure to have your resume handy! If you're having trouble applying, drop a line to ******************.

Xoriant is an equal opportunity employer. No person shall be excluded from consideration for employment because of race, ethnicity, religion, caste, gender, gender identity, sexual orientation, marital status, national origin, age, disability or veteran status. JOB TITLE : Software Development engineer in Test/SDET LOCATION: Mountain View, CA (Hybrid 3 days onsite) TYPE: Contract RATE : $50 per hour on W2 (Without Benefits) MUST SKILLS: Manual Testing, SDET, API testing, selenium /web driver, SQL Queries & AWS/Azure/GCP. JOB DESCRIPTION: 8+ hands-on years of manual testing and test automation experience. Need strong Manual testing exp, candidates should be willing to start with manual testing and gradually move to automation. Good experience in API Testing. Need selenium or web driver exp. Solid exp is SQL queries. Good expertise in complex SQL queries. Oracle and Postgres databases. Nice to have experience in AWS/Azure/GCP. Demonstrated experience with WebDriver IO or any Selenium test frameworks or similar open-source automation framework. Solid understanding and experience of writing locators in selenium. Cucumber, Mocha, or similar BDD test scripts development experience. ////****** Any query you can reach me on ************/********************************//////

3 days a week on-site About the Role We're seeking a Business Systems Product Manager to join our client's Business Systems team. This role is responsible for leading the strategy, development, and optimization of internal business systems that support key functions such as billing, subscription services, and customer support. You'll collaborate cross-functionally to deliver scalable, user-centric solutions that drive operational efficiency and enhance customer experience. Responsibilities Own the product lifecycle for internal business systems, from discovery through delivery and iteration. Partner with internal stakeholders to gather requirements, define use cases, and translate business needs into technical specifications. Develop and maintain product documentation including epics, user stories, data flows, API interactions, and UI/UX requirements. Prioritize and manage the product backlog in alignment with strategic goals. Analyze product feedback to identify defects, enhancement opportunities, and areas for innovation. Collaborate with business leadership to define product roadmaps and development priorities. Act as a Product Owner in Agile ceremonies, driving sprint planning, reviews, and retrospectives. Communicate product strategy, roadmap, and performance metrics to stakeholders and executive leadership. Support product launch activities including demos, training, and support enablement. Partner with third-party vendors to expand product capabilities. Define and monitor product KPIs to measure success and inform future development. Provide go/no-go decisions during release cycles. Step in as a Business Analyst when needed to support project execution. Minimum Qualifications Bachelor's degree in a relevant field. 3+ years of experience in product management or product development. 2+ years of experience leading cross-functional teams. Proven ability to conduct discovery sessions and translate insights into actionable requirements. Hands-on experience with Agile methodologies, including backlog grooming and story writing. Strong communication and presentation skills. Preferred Qualifications Experience with platforms such as Microsoft Dynamics, Zuora, and Drupal. Familiarity with modern UI frameworks (e.g., Angular) and API-driven architectures. Salary Target: $115-125k base + bonus

This role involves designing, deploying, and optimizing enterprise wireless networks utilizing Cisco Meraki and Juniper Mist platforms. The Wireless Design Engineer will lead wireless architecture development, perform wireless surveys, and deliver secure WLAN solutions across various environments, ensuring high performance and scalability. Onsite Requirements This role is onsite in Santa Clara, CA, requiring presence five days per week. Responsibilities Design, implement, and support enterprise WLAN solutions using Cisco Meraki and Juniper Mist. Conduct predictive, active, and passive wireless surveys utilizing tools such as Ekahau or AirMagnet. Develop and maintain wireless architecture documentation including high-level and low-level designs. Perform RF design, channel planning, and power tuning to optimize performance and capacity. Lead wireless network deployments, upgrades, and ongoing optimization processes. Monitor and troubleshoot wireless networks using Meraki Dashboard and Mist AI analytics. Implement WLAN security features such as WPA2/WPA3-Enterprise, 802.1X, and RADIUS, along with VLAN segmentation and QoS strategies. Qualifications At least 5 years of relevant experience in wireless network design and deployment. Proven expertise with Cisco Meraki and Juniper Mist wireless platforms. Experience conducting wireless surveys and RF planning. Strong understanding of WLAN security protocols, VLAN configuration, and network troubleshooting. Ability to develop detailed architecture documentation. Familiarity with wireless monitoring and analytics tools. Desired Skills Experience with wireless capacity planning and performance tuning. Knowledge of additional wireless security standards and network segmentation strategies. Prior experience working in corporate, campus, or distributed environments.

Immediate need for a talented Project Manager (Corporate Operations & Onboarding Programs). This is a 06+months contract opportunity with long-term potential and is located in Foster City, CA(Remote; 25% travel). Please review the job description below and contact me ASAP if you are interested. Job ID: 25-94830 Pay Range: $20 - $23/hour. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location). Key Responsibilities: Support the lead Project Manager in end-to-end project planning, execution, and delivery Define scope, timelines, milestones, deliverables, and resource requirements Partner with cross-functional teams to maintain alignment and ensure effective decision-making Create and maintain core project documentation, including: Project Plans Dashboards RAID Logs (Risks, Actions, Issues, Decisions) Status Reports Identify, track, and mitigate project risks Facilitate recurring project meetings: agenda creation, note-taking, follow-ups, and action item tracking Support change management planning, stakeholder engagement, and training coordination Drive continuous improvement of project operations and execution frameworks Key Requirements and Technology Experience: Education (must meet one requirement): High School Diploma + 12 years relevant experience Associate Degree + 10 years relevant experience Bachelor's Degree + 8 years relevant experience Experience managing projects in a corporate or matrixed enterprise environment Strong documentation and organizational capabilities Experience in pharmaceutical, corporate training, or commercial onboarding strongly preferred Ability to manage multiple concu 10+ years of project management experience in a corporate or matrixed environment Proven ability to manage cross-functional projects across Marketing, Operations, HR, Legal, Medical, and Commercial Strong operational discipline and organizational skills Experience with project planning, documentation, dashboards, RAID logs, timelines, deliverables Ability to lead without authority and manage multiple workstreams Experience supporting training, onboarding programs, or program execution Excellent communication and stakeholder-management skills Ability to travel 25% to Foster City, CA PMP Certification or equivalent. Experience in instructional design, training development, or commercial operations. Our client is a leading Healthcare Industry, and we are currently interviewing to fill this and other similar contract positions. If you are interested in this position, please apply online for immediate consideration. Pyramid Consulting, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. By applying to our jobs you agree to receive calls, AI-generated calls, text messages, or emails from Pyramid Consulting, Inc. and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy here.