Calabrio jobs - 154 jobs

The Director of Customer Success leads a dynamic team through a period of strategic transformation, shifting from a reactive support model to a proactive, client-centric approach. This role is responsible for cultivating deep client trust and intimacy by championing value-added activities and solution selling, ensuring Speedpay's clients achieve measurable success and long-term partnership. Key Responsibilities: Transformational Leadership: Guide and inspire the Customer Success team to embrace proactive engagement, anticipating client needs and delivering tailored solutions that drive business outcomes. Client Trust & Intimacy: Foster strong, consultative relationships with clients, positioning Speedpay as a trusted advisor through regular value-driven interactions and strategic account management. Value-Added Activities: Identify and implement initiatives that go beyond traditional support, such as business reviews, success planning, and educational workshops, to maximize client value and satisfaction. Solution Selling: Equip the team with the skills and mindset to uncover client challenges and present Speedpay's offerings as integrated solutions, driving adoption and expansion. Team Development: Mentor and develop team members, instilling a culture of continuous improvement, collaboration, and accountability. Metrics & Outcomes: Establish clear success metrics, monitor performance, and communicate impact to stakeholders, ensuring alignment with organizational goals. Change Management: Lead the team through change, communicating vision, addressing concerns, and celebrating milestones to ensure buy-in and sustained progress. Qualifications: Proven experience in customer success, account management, or related leadership roles. Demonstrated ability to lead teams through transformation and change. Strong consultative selling and relationship-building skills. Strategic thinker with a passion for client advocacy and business growth. Excellent communication, coaching, and analytical abilities. Core Capabilities: We seek colleagues who embody our core capabilities - these shape our culture and enable us to make a meaningful impact together: Ensure Accountability: holding self and others accountable to meet commitments. Drives Results: consistently achieving results, even under tough circumstances. Customer Focus: building strong customer relationships and delivering customer-centric solutions. Cultivate Innovation: creating new and better ways for the organization to be successful. Collaborates: building partnerships and working collaboratively with others. Courage: stepping up to address difficult issues, saying what needs to be said. Applicants must be currently authorized to work in the United States on a full-time basis. In return for your expertise, we offer opportunities for growth, career development, and a competitive compensation and benefits package-all within an innovative and collaborative work environment. Are you ready to help us transform the payments ecosystem? To learn more about ACI Worldwide, visit our web site at ******************** or careers.aciworldwide.com and reference requisition #17626. ACI Worldwide is an AA/EEO employer in the United States, which includes providing equal opportunity for protected veterans and individuals with disabilities, and an EEO employer globally. Important Notice About Recruitment Scams Job seekers should be aware of ongoing recruitment scams where individuals or organizations impersonate legitimate companies to offer fake job opportunities. These scams often involve requests for personal information, payments, or interviews through unofficial channels. Please be cautious and verify any communications claiming to be from our company (******************** / @aciworldwide.com). The ACI Worldwide recruitment team will always follow official channels and will never request payment. #LI-LL1 #LI-Remote

$130,000 - $240,000 OTE Vertafore is a leading technology company whose innovative software solution are advancing the insurance industry. Our suite of products provides solutions to our customers that help them better manage their business, boost their productivity and efficiencies, and lower costs while strengthening relationships. Our mission is to move InsurTech forward by putting people at the heart of the industry. We are leading the way with product innovation, technology partnerships, and focusing on customer success. Our fast-paced and collaborative environment inspires us to create, think, and challenge each other in ways that make our solutions and our teams better. We are headquartered in Denver, Colorado, with offices across the U.S., Canada, and India. JOB DESCRIPTION We are currently seeking engaged, energetic and highly-motivated Account Executives (AE's) to join our Strategic Accounts team. The Strategic Account Executive is responsible for retaining and further developing existing and prospective customer relationships through maintaining and selling Vertafore products and services into designated Vertafore strategic accounts. Core Requirements and Responsibilities: Essential job functions included but are not limited to the following: * Expand Vertafore footprint by selling Vertafore products and services into a named list of accounts and prospects. * Retain existing revenue through building and maintaining high level relationships to improve customer satisfaction. * Develop and Execute Vertafore sales strategy with solid understanding of the marketplace, customer strategic direction, Vertafore products and the solution selling process. * Present complex, solution-selling techniques at the C-Suite level * Develop strong relationships with key senior decision makers and influencers within customers and prospects. * Effectively communicate and solve customer escalations. * Collaborate with cross functional teams to ensure a high level of success and a seamless customer experience. * Regularly perform against individual monthly and/or quarterly activity targets tied to revenue expansion and retention. * Create plans and strategies for developing new business with process, expanding business within existing customers and driving outcomes that support the customers business goals and objectives. * Chart and deliver timely and accurate forecasting and pipeline management. * Ensure value-selling methodologies are leveraged to process and track opportunities. * Create and communicate effectively on the financial aspects of a sale. Knowledge, Skills and Abilities: * Proven track record of achieving goals and quotas. * Maintain a deep understanding of the Vertafore product portfolio, with a focus on solutions provided by Vertafore and similar platforms. * Ability to make recommendations to customers that align business needs to technology and services. * Ability to stay informed on industry trends, market changes and competitor activities. * Demonstrated ability to follow sound business ethics when executing job responsibilities to build and maintain customer confidence. * Excellent verbal, written and interpersonal skills with an aptitude for building strong, meaningful client relationships. * Understanding of Salesforce.com and other key sales technologies used for Business Development, Opportunity creation and activity tracking. * Self-motivated with the ability to work independently. Qualifications: * 6-8 years of related software sales and account management experience, preferably with 2-3 of those years of experience supporting strategic accounts. * Experience within a multi-dimensional operating environment is essential (i.e., not a mono-line, single market environment). * Proven success in professional sales within the InsurTech or Financial Services industry. Insurance experience preferred. * Bachelor's degree preferred. Additional Requirements and Details: * Travel is required up to 75% of the time. * Ability to work remote with a stable internet connection on an as needed basis. * Located and working from an office location (when required). * Occasional lifting and/or moving up to 10 pounds. * Frequent repetitive hand and arm movements required to operate a computer. * Specific vision abilities required by this job include close vision (working on a computer, etc.). * Frequent sitting and/or standing. Is this role not an exact fit for you? Keep an eye on our Careers Page for other positions! Vertafore is a drug free workplace and conducts preemployment drug and background screenings. The selected candidate must be legally authorized to work in the United States. The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all the job responsibilities, duties, skill, or working conditions. In addition, this document does not create an employment contract, implied or otherwise, other than an "at will" relationship. Vertafore strongly supports equal employment opportunity for all applicants regardless of race, color, religion, sex, gender identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, mental disability, medical condition, sexual orientation, genetic information, or any other characteristic protected by state or federal law. We do not accept resumes from agencies, headhunters, or other suppliers who have not signed a formal agreement with us.

Recruitment Fraud Alert We've learned that scammers are impersonating Commvault team members-including HR and leadership-via email or text. These bad actors may conduct fake interviews and ask for personal information, such as your social security number. What to know: Commvault does not conduct interviews by email or text. We will never ask you to submit sensitive documents (including banking information, SSN, etc) before your first day. If you suspect a recruiting scam, please contact us at ****************************** About Commvault Commvault (NASDAQ: CVLT) is the gold standard in cyber resilience. The company empowers customers to uncover, take action, and rapidly recover from cyberattacks - keeping data safe and businesses resilient. The company's unique AI-powered platform combines best-in-class data protection, exceptional data security, advanced data intelligence, and lightning-fast recovery across any workload or cloud at the lowest TCO. For over 25 years, more than 100,000 organizations and a vast partner ecosystem have relied on Commvault to reduce risks, improve governance, and do more with data. Join us for our Summer 2026 Internship Program! The Opportunity We are seeking a motivated and detail-oriented intern to join our Marketing Operations team. This internship offers the chance to make a real impact by supporting process improvements, marketing spend management, and campaign analysis. Responsibilities: Help set up improvements to current processes Support the team with marketing spend requests, raising POs in alignment with approved plans and budgets Perform reporting and reconciliations on Allocadia and SFDC systems for spend and campaign tracking Assist the team with various campaign analyses, including ROI Communicate with manager regarding issues that need to be resolved Who You Are: Experienced with analyses and clear, succinct communication Strong attention to detail and sets a high bar for yourself Enjoys solving problems, is intellectually curious, a multi-tasker, and an innovator Passionate about making an impact Requirements: Ability to learn new tools and software applications quickly Experience in Microsoft Word, Excel, and PowerPoint Actively pursuing an undergraduate or graduate degree in Marketing or Accounting Strong written and oral communication skills Highly detail-oriented with a strong sense of accountability Must be available to work from Tuesday, May 26th until Friday, August 7th. Eligibility Requirements 1. Be at least 17 years of age prior to scheduled start date. 2. Be currently enrolled at an accredited institution. 3. Be enrolled at an accredited institution the semester immediately following the summer internship program (Fall 2026). You'll love working here because: We care. Our team isn't just colleagues; they're a community that supports and inspires each other every day Real work. Real impact. Forget busywork-our interns tackle meaningful projects that make a difference. You'll leave with skills, confidence, and experience that set you apart Connections that count. Our program opens doors to different business functions, giving you the chance to collaborate, network, and build relationships that last well beyond your internship #LI-DNI Thank you for your interest in Commvault. Reflected below is the minimum and maximum base salary range for this role. At Commvault we use broad salary ranges in our job postings to reflect the diverse levels of expertise and experience among our candidates and is not reflective of the total compensation and benefits package. The specific salary offered will be determined based on your unique qualifications, including your relevant experience, skills, and the value you bring to the role. While the range provides a general idea of the compensation, it is important to note that placements within the range are not automatic and will be carefully considered to ensure a fair and competitive offer. We are committed to rewarding talent and experience. Pay Range$39,520-$118,560 USD Commvault is an equal opportunity workplace and is an affirmative action employer. We are always committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status and we will not discriminate against on the basis of such characteristics or any other status protected by the laws or regulations in the locations where we work. Commvault's goal is to make interviewing inclusive and accessible to all candidates and employees. If you have a disability or special need that requires accommodation to participate in the interview process or apply for a position at Commvault, please email accommodations@commvault.com For any inquiries not related to an accommodation please reach out to ******************************. Commvault's Privacy Policy

Join us in bringing joy to customer experience. Five9 is a leading provider of cloud contact center software, bringing the power of cloud innovation to customers worldwide. Living our values everyday results in our team-first culture and enables us to innovate, grow, and thrive while enjoying the journey together. We celebrate diversity and foster an inclusive environment, empowering our employees to be their authentic selves. The Technical Account Manager (TAM) will play a pivotal role in guiding senior level customer contacts towards optimizing their Contact Center operations, ensuring best practices are effectively implemented. With a strong foundation in technical account management, customer satisfaction, and solution deployment, the ideal candidate will thrive in the premise-based or hosted telecommunications software industry. The ideal candidate will have in-depth implementation, consulting and customer relationship management experience with one of the following Contact Center Platforms: Five9, Genesys, Cisco, Nuance, Avaya, Aspect, NICE. Key Responsibilities: Manage Enterprise Clients that have subscribed to Five9 Technical Account Management Services. Effectively communicate project plans, progress and status both internally and to Customer organization. Leverage existing knowledgebase to find use cases relevant to customers and proactively deliver solutions to meet customers' business objectives. Analyze, support and provide consultative best practices for the Five9 call center software solution in a wide array of configurations and customer environments both remotely and on-site. Partner with Customers to optimize the Five9 call center software solution. Articulate the value of Five9's Services through presentations, demonstrations and open discussion with customers. Continually seek opportunities to increase customer satisfaction and deepen client relationships by interacting effectively at all levels of the client organization. Develop materials in-line with the specific sales and/or services opportunity requirements. Key Qualifications: 4+ years of contact center operations or related technology experience, with a minimum of 2+ years in implementation/consulting services, technical support, and/or sales engineering. Strong skills in project management, client relationship management, and technical expertise. Contact Center industry experience. Strong practical understanding of VoIP applications and its principles. Strong knowledge of PBX, ACD, CTI, IVR and other contact center related technology. Well-versed in Salesforce CRM. Outstanding customer facing verbal and written communication skills. Excellent time management skills including the ability to manage multiple client implementations and project activities simultaneously. Willingness to travel occasionally to customer sites. B.A./B.S. or equivalent experience. Preferred Qualifications: Strong understanding of PC and its operating systems. Experience with SaaS model and applications. Development experience. Work Location: This role is fully remote for candidates who reside outside the 50 mile radius of our San Ramon office. For candidates who reside within 50 miles of our San Ramon location, this role is Hybrid and would require 3 days a week (M, W, TH) in our San Ramon office. As part of our continued commitment to diversity, equity, and inclusion, Five9 supports pay transparency during the entire recruitment process. Actual compensation packages are based on several factors that are unique to each candidate including, but not limited to: skill set, depth of experience, certifications, and specific work location. The range displayed reflects the minimum and maximum target for new hire salaries for the job across the United States. Your recruiter can share more about the specific compensation package during your hiring process. Additionally, the total compensation package for this position may also include an annual performance bonus, stock, and/or other applicable incentive compensation plans. Our total reward package also includes: Health, dental, and vision coverage, beginning on the first day of employment. Five9 covers 100% of the employee portion of the health, dental and vision coverage and shares a high portion of the dependent cost. We also offer Short & Long-Term Disability, Basic Life Insurance, and a 401k saving plan with employer matching. Access to an innovative mental health support platform that offers personalized care and resources in areas such as: therapy, coaching and self-guided mindfulness exercises for all covered employees and their covered dependents. Generous employee stock purchase plan. Paid Time Off, Company paid holidays, paid volunteer hours and 12 weeks paid parental leave. All compensation and benefits are subject to the requirements and restrictions set forth in the applicable plan documents and any written agreements between the parties. The US base salary range for this role is below. $71,900-$172,300 USD Five9 embraces diversity and is committed to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better we are. Five9 is an equal opportunity employer. View our privacy policy, including our privacy notice to California residents here: ********************************** Note: Five9 will never request that an applicant send money as a prerequisite for commencing employment with Five9.

Recruitment Fraud Alert We've learned that scammers are impersonating Commvault team members-including HR and leadership-via email or text. These bad actors may conduct fake interviews and ask for personal information, such as your social security number. What to know: Commvault does not conduct interviews by email or text. We will never ask you to submit sensitive documents (including banking information, SSN, etc) before your first day. If you suspect a recruiting scam, please contact us at ****************************** About Commvault Commvault (NASDAQ: CVLT) is the gold standard in cyber resilience. The company empowers customers to uncover, take action, and rapidly recover from cyberattacks - keeping data safe and businesses resilient. The company's unique AI-powered platform combines best-in-class data protection, exceptional data security, advanced data intelligence, and lightning-fast recovery across any workload or cloud at the lowest TCO. For over 25 years, more than 100,000 organizations and a vast partner ecosystem have relied on Commvault to reduce risks, improve governance, and do more with data. Join us for our Summer 2026 Internship Program! The Opportunity Join our Compensation team to support analysis, survey participation, and conduct reporting and documentation that ensures competitive and consistent compensation programs. Responsibilities: Analyze compensation programs and participate in salary surveys Prepare reports and documentation for stakeholders Maintain procedures and assist with plan implementations Assist in the administration of compensation programs (salaries, bonuses, long-term incentives) Review job descriptions and prepare classifications, audits, and organizational charts Support HR team with data management systems and performance metrics Prepare reports and presentations explaining compensation details Assist with implementing new compensation plans and updates Develop communication tools to enhance understanding of compensation packages Document and maintain administrative procedures for compensation processes Requirements: Proficiency in Microsoft Excel and Office Suite Ability to handle confidential information with discretion Currently pursuing a Bachelor's or Master's degree in Human Resources, Business Administration, Finance, or related field Strong analytical and problem-solving skills Excellent organizational skills and attention to detail Strong written and verbal communication skills What You'll Gain: Gain a comprehensive understanding of compensation strategies and their impact on business performance Develop skills in data analysis and HR information systems Enhance ability to communicate complex information clearly and effectively Build professional experience in project management and corporate communication Must be available to work from Tuesday, May 26th until Friday, August 7th. Eligibility Requirements 1. Be at least 17 years of age prior to scheduled start date. 2. Be currently enrolled at an accredited institution. 3. Be enrolled at an accredited institution the semester immediately following the summer internship program (Fall 2026). You'll love working here because: We care. Our team isn't just colleagues; they're a community that supports and inspires each other every day. Real work. Real impact. Forget busywork-our interns tackle meaningful projects that make a difference. You'll leave with skills, confidence, and experience that set you apart. Connections that count. Our program opens doors to different business functions, giving you the chance to collaborate, network, and build relationships that last well beyond your internship. #LI-DNI Thank you for your interest in Commvault. Reflected below is the minimum and maximum base salary range for this role. At Commvault we use broad salary ranges in our job postings to reflect the diverse levels of expertise and experience among our candidates and is not reflective of the total compensation and benefits package. The specific salary offered will be determined based on your unique qualifications, including your relevant experience, skills, and the value you bring to the role. While the range provides a general idea of the compensation, it is important to note that placements within the range are not automatic and will be carefully considered to ensure a fair and competitive offer. We are committed to rewarding talent and experience. Pay Range$39,520-$118,560 USD Commvault is an equal opportunity workplace and is an affirmative action employer. We are always committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status and we will not discriminate against on the basis of such characteristics or any other status protected by the laws or regulations in the locations where we work. Commvault's goal is to make interviewing inclusive and accessible to all candidates and employees. If you have a disability or special need that requires accommodation to participate in the interview process or apply for a position at Commvault, please email accommodations@commvault.com For any inquiries not related to an accommodation please reach out to ******************************. Commvault's Privacy Policy

Join us in bringing joy to customer experience. Five9 is a leading provider of cloud contact center software, bringing the power of cloud innovation to customers worldwide. Living our values everyday results in our team-first culture and enables us to innovate, grow, and thrive while enjoying the journey together. We celebrate diversity and foster an inclusive environment, empowering our employees to be their authentic selves. Join us in bringing joy to customer experience. Five9 is a leading provider of cloud contact center software, bringing the power of cloud innovation to customers worldwide. Living our values everyday results in our team-first culture and enables us to innovate, grow, and thrive while enjoying the journey together. We celebrate diversity and foster an inclusive environment, empowering our employees to be their authentic selves. Position Overview The Assistant Controller will report directly to the Controller and will be responsible for performing a variety of general accounting functions, such as applying general principles of accounting, reviewing and analyzing financial information, and preparing financial reports, along with ensuring SOX compliance. The successful candidate will be responsible for managing International and GL teams as well as being a valued individual contributor. Additionally, this role will develop staff through hands on training and contribute to the team effort through mentoring and assisting with required tasks. An ideal candidate will be responsive, self-directed, a team leader and has a desire to grow in a challenging, fast paced environment. Key Job Responsibilities Manage the reporting of accurate financial statements in accordance with generally accepted accounting principles (GAAP). Prepare consolidation and monthly and quarterly fluxes. Manage aspects of the month-end close process, including reviewing journal entries and reconciliations and ensuring the general ledger is complete, accurate and closed timely and in accordance with internal and external reporting requirements. Ensure compliance with internal and financial accounting policies and procedures. Collaborate with other departments to ensure accurate and timely financial reporting. Manage and direct international subs, including oversight and review of annual statutory audits and tax compliance. Liaise with the external auditors for quarterly reviews and annual audits and coordinate preparation of audit schedules. Support and drive process improvement. Prepare ad hoc financial analyses as needed. Requirements Bachelor's Degree (BA/BS) in Accounting or Finance required. CPA required. 7+ years' experience in public accounting and/or equivalent industry experience Strong technical accounting skills and working knowledge of US GAAP and SEC reporting requirements. Experience working with internal and external auditors Experience managing and directing a team. Experience with NetSuite a plus. Excellent interpersonal skills with high attention to details. Able to stay flexible and thrive in a fast-paced, rapidly changing environment. Ability to work independently with minimal daily direction to accomplish objectives. Exceptional attention to detail, organization, and possesses a sense of urgency. Exercises sound judgement in decision-making situations. Work Location: This role is fully remote for candidates who reside outside the 50 mile radius of our San Ramon office. For candidates who reside within 50 miles of our San Ramon location, this role is Hybrid and would require 3 days a week (M, W, TH) in our San Ramon office. As part of our continued commitment to diversity, equity, and inclusion, Five9 supports pay transparency during the entire recruitment process. Actual compensation packages are based on several factors that are unique to each candidate including, but not limited to: skill set, depth of experience, certifications, and specific work location. The range displayed reflects the minimum and maximum target for new hire salaries for the job across the United States. Your recruiter can share more about the specific compensation package during your hiring process. Additionally, the total compensation package for this position may also include an annual performance bonus, stock, and/or other applicable incentive compensation plans. Our total reward package also includes: Health, dental, and vision coverage, beginning on the first day of employment. Five9 covers 100% of the employee portion of the health, dental and vision coverage and shares a high portion of the dependent cost. We also offer Short & Long-Term Disability, Basic Life Insurance, and a 401k saving plan with employer matching. Access to an innovative mental health support platform that offers personalized care and resources in areas such as: therapy, coaching and self-guided mindfulness exercises for all covered employees and their covered dependents. Generous employee stock purchase plan. Paid Time Off, Company paid holidays, paid volunteer hours and 12 weeks paid parental leave. All compensation and benefits are subject to the requirements and restrictions set forth in the applicable plan documents and any written agreements between the parties. The US base salary range for this role is below. $107,900-$336,200 USD Five9 embraces diversity and is committed to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better we are. Five9 is an equal opportunity employer. View our privacy policy, including our privacy notice to California residents here: ********************************** Note: Five9 will never request that an applicant send money as a prerequisite for commencing employment with Five9.

Join us in bringing joy to customer experience. Five9 is a leading provider of cloud contact center software, bringing the power of cloud innovation to customers worldwide. Living our values everyday results in our team-first culture and enables us to innovate, grow, and thrive while enjoying the journey together. We celebrate diversity and foster an inclusive environment, empowering our employees to be their authentic selves. We are seeking a Talent Acquisition Partner to join our recruiting team! We are a collaborative and driven team, motivated by our passion for growing Five9 with excellent talent and supporting our hiring managers in their hiring goals. This role will support our Sales and Professional Services, and will be a 9 month contract role. Responsibilities: Attract the best talent for open positions while building and maintaining relationships with talent for future opportunities, supporting the Product Engineering organization. Provide a stellar candidate experience with the ability to pipeline candidates for future opportunities. Meet and exceed recruiting metrics (time to fill, candidate experience, quality of hire). Source using various tools including LinkedIn Recruiter. Recommend new strategies and resources for finding and attracting talent. Build trusted relationships with hiring managers. Develop strategic job plans for their requisitions and coach them on hiring best practices. Requirements: 3+ years of recruiting experience including sourcing, preferably for growing, global technology companies 2+ years in an in-house environment, technology company preferred Experience recruiting engineering professionals required Great follow through with candidates and ability to create exceptional experiences Proven track record of finding and hiring top talent with a high close rate Professional written and verbal communication skills Relationship builder/networker extraordinaire Highly organized with the ability to prioritize and meet deadlines Service oriented approach with hiring managers, sense of ownership Bachelor's Degree or equivalent work experience #LI-JM1 Five9 embraces diversity and is committed to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better we are. Five9 is an equal opportunity employer. View our privacy policy, including our privacy notice to California residents here: ********************************** Note: Five9 will never request that an applicant send money as a prerequisite for commencing employment with Five9.

**Recruitment Fraud Alert** We've learned that scammers are impersonating Commvault team members-including HR and leadership-via email or text. These bad actors may conduct fake interviews and ask for personal information, such as your social security number. **What to know:** + Commvault does _not_ conduct interviews by email or text. + We will never ask you to submit sensitive documents (including banking information, SSN, etc) before your first day. If you suspect a recruiting scam, please contact us at ****************************** **About Commvault** Commvault (NASDAQ: CVLT) is the gold standard in cyber resilience. The company empowers customers to uncover, take action, and rapidly recover from cyberattacks - keeping data safe and businesses resilient. The company's unique AI-powered platform combines best-in-class data protection, exceptional data security, advanced data intelligence, and lightning-fast recovery across any workload or cloud at the lowest TCO. For over 25 years, more than 100,000 organizations and a vast partner ecosystem have relied on Commvault to reduce risks, improve governance, and do more with data. The Sales Engineer (SE) is a technical sales support position responsible for arranging pre-sales engagement to current and prospective clients. The position requires a strong technical leader who understands how their decisions impact and influence the customer's bottom line while driving revenue for Commvault. The SE must be seen as a trusted advisor at all levels within an account (C-Suite, technical partners, etc.), as well as be a team leader, mentor, guide, and chip into overall success of Commvault. The SE drives or supports complicated sales opportunities by translating business requirements into solution technical requirements; coordinating technical expertise; sizing, defining delivery and deployment approach, timeline, and required resources; coordinating demonstrations and proof-of-concept; and supporting internal deal acceptance. **_**Candidates must live in the Bay Area to be considered for this position**_** **What you'll do...** + Work as part of the account team to formulate and produce territory plans, account strategies, and sales plans including engaging specialist resources for accounts determined by the Sales and SE Manager. SE will as well develop new opportunities within the assigned territory. + Anticipate technology trends and successfully build positive relationships with external partners and internal departments (sales, support, business units, product management, marketing, development), as appropriate, to ensure success during sales campaigns and/or to ensure the customer experience is extremely positive. + Adopt calling on senior level IT leadership often without account executive present at the same time and engage with the customer to qualify and understand key technical, financial, operational, and business issues that can be addressed with anyone or all of Commvault products. + Proactive in establishing relationships with technical decision makers within end-user accounts and driving detailed, executable Technical Account Plans for all focus targets and current customers using Commvault Target Account Selling methodology for both open opportunities and ongoing customer happiness. + Distill the pre-sales discovery into a concise message, outlining the salient technical, business, operational, and financial inefficiencies/challenges that Commvault addresses with its products. + Collaborate with the creation and presentation of a case to any and all business sponsors (i.e., C-level executives, technical partners, etc.) in support of the Commvault solution. + Propose and professionally demonstrate Commvault products through the use of presentations, existing customer solutions, white board, demo's, pilots, "proof-of-concepts", etc. + Actively participate in all Sales and regional meetings, QBRs, making valuable contributions and technical leadership on all topics (field marketing, qualifying, etc.). + Provide technical expertise and enablement support for the channel and alliance partners as needed. + Continuously develop and maintain technical and market expertise through training, certifications, conferences, etc. + Keep senior management and relevant internal groups well informed of key issues and changes which may impact encouraged business results through business reviews and Salesforce.com documentation. + Assist with potential product or process improvements to appropriate internal groups and participate where vital in formulating innovative solutions. **Who you are...** + 5+ years in the software or storage industry; 3+ years of proven experience serving in a pre-sales sales engineer role. + Demonstrates solid experience delivering, presenting, selling, supporting assigned Enterprise /Commercial Clients and/or territories. + Provides strong competitive knowledge + Proven strong experience selling, conducting Proof of Concept, architecting data management solutions (backup and recovery, data migration, replication, compliance, SRM, etc.). + Work in a rapid growth environment where priorities, roles and responsibilities are continuously updated to meet market and customer demands. + Experienced in participating in and establishing teams of specialists to support customers and sales cycles to successful outcomes. + Basic knowledge with common Software licensing practices (cloud, perpetual, term, maintenance) + Specialized knowledge/skills and demonstrated proficiency with at least one major open systems operating system, hypervisor or cloud. + Enterprise application exposure or knowledge of SAP, Oracle, Exchange, db2, SharePoint, etc. + Solid knowledge of infrastructure technologies such as storage, servers, networking, cloud, hyper-convergence, etc. + Requires strong consultative selling skills which pair product expertise with business and industry foresight. Solid experience with case creation and TCO modeling are definite pluses. + Success penetrating and managing a minimum of three major accounts (Fortune 500-1000). + Ability to work in an organized, procedural manner using tools such as Salesforce.com to facilitate process and information organization. + BS or MS degree in Computer Science/engineering or related and proven technical field experience in IT industry preferred. + Sales methodology experience (MEDDIC, TAS, SPIN, Solution Selling, Challenger, etc.) + Able to work remotely and autonomously + Travel up to 50% **Meet the Hiring Manager:** Andrew Steslow - Senior Manager, Sales Engineering **You'll love working here because:** + High income earning opportunities based on self performance + Opportunity for Presidents Club + Employee stock purchase plan (ESPP) + Continuous professional development, product training, and career pathing + Sales training in MEDDIC and Command of the Message + Generous competitive benefits supporting your health, financial security, and work-life balance Ready to #makeyourmark at Commvault? Apply now! \#LI-JD1 Thank you for your interest in Commvault. Reflected below is the minimum and maximum base salary range for this role. At Commvault we use broad salary ranges in our job postings to reflect the diverse levels of expertise and experience among our candidates and is not reflective of the total compensation and benefits package. The specific salary offered will be determined based on your unique qualifications, including your relevant experience, skills, and the value you bring to the role. While the range provides a general idea of the compensation, it is important to note that placements within the range are not automatic and will be carefully considered to ensure a fair and competitive offer. We are committed to rewarding talent and experience. Pay Range $93,500-$182,850 USD Commvault is an equal opportunity workplace and is an affirmative action employer. We are always committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status and we will not discriminate against on the basis of such characteristics or any other status protected by the laws or regulations in the locations where we work. Commvault's goal is to make interviewing inclusive and accessible to all candidates and employees. If you have a disability or special need that requires accommodation to participate in the interview process or apply for a position at Commvault, please email accommodations@commvault.com For any inquiries not related to an accommodation please reach out to ****************************** . Commvault's Privacy Policy (*****************************************

Join us in bringing joy to customer experience. Five9 is a leading provider of cloud contact center software, bringing the power of cloud innovation to customers worldwide. Living our values everyday results in our team-first culture and enables us to innovate, grow, and thrive while enjoying the journey together. We celebrate diversity and foster an inclusive environment, empowering our employees to be their authentic selves. Five9 is seeking a passionate and results-driven Customer Success Manager to join our dynamic team. As an Enterprise CSM, will be assigned to larger customers who typically have a broader portfolio of products and services. The Enterprise CSM positions themselves as overall relationship lead and customer's business partner. Along with retaining these customers, the CSM is tightly aligned with both the Technical Account Manager and the Account Director in expanding the portfolio of products these customers are leveraging. Many times, the Enterprise CSM also works cross-functionally to optimize their solution. Key Responsibilities: Customer-centric Focus: Develop and maintain strong, long-lasting customer relationships by becoming a trusted advisor to a dedicated portfolio of clients Collaborate with customers to define and track key performance metrics and ensure they are meeting their overall business objectives Leverage knowledge of each customer account to develop and maintain account-specific Success Plans Provide regular updates, reporting, and periodic business reviews to customers and Five9 leadership on customer success outcomes and engagement Identify and address any potential issues or risks that may impact customer satisfaction or retention Strategic Thinking: Understand customer business goals and challenges to align Five9 solutions that drive success and value for the customer Proactively identify and address customer issues or concerns, and provide effective solutions Use data and analytics to track and measure customer success metrics and evaluate/present business outcomes Cross-functional Collaboration: Work closely with internal teams including Professional Services, Product, and Support to ensure customer satisfaction and retention Coordinate with Sales and TAMs on increased business opportunities within the account base Key Qualifications: Bachelor's degree in a related field or 8 years of equivalent work experience Proven experience in customer success, account management, or a related role Excellent communication and interpersonal skills Strong problem-solving and analytical abilities Must be self-directed and self-motivated Proven ability to manage multiple projects at a time while paying strict attention to details Ability to work in a fast-paced and dynamic environment Familiarity with contact center technology and the SaaS industry is a plus CRM and customer success management software experience is preferred Ability to travel up to 25% of the time Work Location: This role is fully remote for candidates who reside outside the 50 mile radius of our San Ramon office. For candidates who reside within 50 miles of our San Ramon location, this role is Hybrid and would require 3 days a week (M, W, TH) in our San Ramon office. As part of our continued commitment to diversity, equity, and inclusion, Five9 supports pay transparency during the entire recruitment process. Actual compensation packages are based on several factors that are unique to each candidate including, but not limited to: skill set, depth of experience, certifications, and specific work location. The range displayed reflects the minimum and maximum target for new hire salaries for the job across the United States. Your recruiter can share more about the specific compensation package during your hiring process. Additionally, the total compensation package for this position may also include an annual performance bonus, stock, and/or other applicable incentive compensation plans. Our total reward package also includes: Health, dental, and vision coverage, beginning on the first day of employment. Five9 covers 100% of the employee portion of the health, dental and vision coverage and shares a high portion of the dependent cost. We also offer Short & Long-Term Disability, Basic Life Insurance, and a 401k saving plan with employer matching. Access to an innovative mental health support platform that offers personalized care and resources in areas such as: therapy, coaching and self-guided mindfulness exercises for all covered employees and their covered dependents. Generous employee stock purchase plan. Paid Time Off, Company paid holidays, paid volunteer hours and 12 weeks paid parental leave. All compensation and benefits are subject to the requirements and restrictions set forth in the applicable plan documents and any written agreements between the parties. The US base salary range for this role is below. $91,700-$142,200 USD Five9 embraces diversity and is committed to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better we are. Five9 is an equal opportunity employer. View our privacy policy, including our privacy notice to California residents here: ********************************** Note: Five9 will never request that an applicant send money as a prerequisite for commencing employment with Five9.

Join us in bringing joy to customer experience. Five9 is a leading provider of cloud contact center software, bringing the power of cloud innovation to customers worldwide. Living our values everyday results in our team-first culture and enables us to innovate, grow, and thrive while enjoying the journey together. We celebrate diversity and foster an inclusive environment, empowering our employees to be their authentic selves. The Associate Solution Consultant supports Five9's strategic ISV, SI, and Technology Alliance partners, with a primary focus on the ServiceNow and Salesforce ecosystems. This is an early-career role for someone who's already started exploring these platforms (especially ServiceNow) and is ready to work hard, learn fast, and grow into a highly capable technical evangelist. You'll help show how Five9 serves as the backbone of integrated solutions-connecting our cloud contact center platform with ITSM, CRM, and workflow tools. Working closely with senior Solution Consultants and alliance leaders, you'll support joint solutions, demos, enablement, and technical storytelling for and with our partners. Over time, you'll become a subject matter expert (SME) across multiple products and integrations and turn your learning into reusable content: videos, documentation, and presentations that scale knowledge across Five9 and our partner ecosystem Responsibilities Support ISV, SI, and Tech Alliance initiatives focused on ServiceNow and Salesforce-based joint solutions. Learn and master multiple platforms, becoming a SME on how Five9 integrates with ServiceNow, Salesforce, and related alliance technologies. Assist with solution design and demos, translating partner and customer business challenges into integrated Five9 and partner platform use cases. Build reusable enablement assets: step-by-step guides, solution overviews, demo flows, and internal “how-to” documentation for integrated solutions. Create and maintain partner-facing content, such as slide decks and overview docs that clearly explain the value of Five9 and ServiceNow/Salesforce integrations. Produce short-form educational videos (how-tos, walkthroughs, demo recordings) using tools like Camtasia or similar video editing platforms. Collaborate with senior SCs, product, and alliances teams to ensure solution patterns and content are accurate, current, and easy to use. Gather and share feedback from partners, customers and internal teams to improve integrations, playbooks, and enablement resources. Continuously deepen your knowledge of ServiceNow, Salesforce, Five9, APIs, workflows, automation, and contact center best practices. Requirements 1+ year of professional experience in a technical, functional, support, sales or consulting role (internships, co-ops, or equivalent hands-on projects welcome). Exposure to ServiceNow or Salesforce, with ServiceNow strongly preferred (e.g., ServiceNow University / online LMS courses, hands-on labs, certifications, or early career role). A demonstrated ability to handle hard work and a steep learning curve. You're comfortable digging into documentation, troubleshooting, and figuring things out. Strong technical acumen: you enjoy understanding how systems, APIs, and integrations work under the hood and can reason through technical problems. You should be comfortable presenting, listening, and “reading the room,” while also thinking deeply about technical details. This is a rare combination.. Excellent people skills, both in-person and remote/online (video calls, chat, email); you build rapport easily and communicate clearly. A creative mindset with a passion for explaining “how things work” through demos, diagrams, presentations, and recorded content. Excellent written and verbal communication, with the ability to explain complex topics in plain language to both technical and non-technical audiences. Strong organization and follow-through, with a habit of turning one-off knowledge into structured, reusable assets (docs, PPTs, videos). Comfort collaborating across teams (Alliances, Product, Sales, Marketing, SCs) and taking direction from more senior technical leaders. BS in Electrical Engineering, Computer Science, or a related technical field preferred, or equivalent practical experience. Nice to Have Experience creating or editing videos with Camtasia or other video editing tools. Hands-on experience with APIs, scripting, or automation in ServiceNow or Salesforce. Any prior exposure to contact center, CX, or telecom concepts. Work Location: This role is fully remote for candidates who reside outside the 50 mile radius of our San Ramon office. For candidates who reside within 50 miles of our San Ramon location, this role is Hybrid and would require 3 days a week (M, W, TH) in our San Ramon office. As part of our continued commitment to diversity, equity, and inclusion, Five9 supports pay transparency during the entire recruitment process. Actual compensation packages are based on several factors that are unique to each candidate including, but not limited to: skill set, depth of experience, certifications, and specific work location. The range displayed reflects the minimum and maximum target for new hire salaries for the job across the United States. Your recruiter can share more about the specific compensation package during your hiring process. Additionally, the total compensation package for this position may also include an annual performance bonus, stock, and/or other applicable incentive compensation plans. Our total reward package also includes: Health, dental, and vision coverage, beginning on the first day of employment. Five9 covers 100% of the employee portion of the health, dental and vision coverage and shares a high portion of the dependent cost. We also offer Short & Long-Term Disability, Basic Life Insurance, and a 401k saving plan with employer matching. Access to an innovative mental health support platform that offers personalized care and resources in areas such as: therapy, coaching and self-guided mindfulness exercises for all covered employees and their covered dependents. Generous employee stock purchase plan. Paid Time Off, Company paid holidays, paid volunteer hours and 12 weeks paid parental leave. All compensation and benefits are subject to the requirements and restrictions set forth in the applicable plan documents and any written agreements between the parties. The US base salary range for this role is below. $48,300-$112,300 USD Five9 embraces diversity and is committed to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better we are. Five9 is an equal opportunity employer. View our privacy policy, including our privacy notice to California residents here: ********************************** Note: Five9 will never request that an applicant send money as a prerequisite for commencing employment with Five9.

**Recruitment Fraud Alert** We've learned that scammers are impersonating Commvault team members-including HR and leadership-via email or text. These bad actors may conduct fake interviews and ask for personal information, such as your social security number. **What to know:** + Commvault does _not_ conduct interviews by email or text. + We will never ask you to submit sensitive documents (including banking information, SSN, etc) before your first day. If you suspect a recruiting scam, please contact us at ****************************** **About Commvault** Commvault (NASDAQ: CVLT) is the gold standard in cyber resilience. The company empowers customers to uncover, take action, and rapidly recover from cyberattacks - keeping data safe and businesses resilient. The company's unique AI-powered platform combines best-in-class data protection, exceptional data security, advanced data intelligence, and lightning-fast recovery across any workload or cloud at the lowest TCO. For over 25 years, more than 100,000 organizations and a vast partner ecosystem have relied on Commvault to reduce risks, improve governance, and do more with data. The Sales Engineer (SE) is a technical sales support position responsible for arranging pre-sales engagement to current and prospective clients. The position requires a strong technical leader who understands how their decisions impact and influence the customer's bottom line while driving revenue for Commvault. The SE must be seen as a trusted advisor at all levels within an account (C-Suite, technical partners, etc.), as well as be a team leader, mentor, guide, and chip into overall success of Commvault. The SE drives or supports complicated sales opportunities by translating business requirements into solution technical requirements; coordinating technical expertise; sizing, defining delivery and deployment approach, timeline, and required resources; coordinating demonstrations and proof-of-concept; and supporting internal deal acceptance. ****Candidate must be located in Delaware, Maryland or Virginia area**** **What you'll do...** + Work as part of the account team to formulate and produce territory plans, account strategies, and sales plans including engaging specialist resources for accounts determined by the Sales and SE Manager. SE will as well develop new opportunities within the assigned territory. + Anticipate technology trends and successfully build positive relationships with external partners and internal departments (sales, support, business units, product management, marketing, development), as appropriate, to ensure success during sales campaigns and/or to ensure the customer experience is extremely positive. + Adopt calling on senior level IT leadership often without account executive present at the same time and engage with the customer to qualify and understand key technical, financial, operational, and business issues that can be addressed with anyone or all of Commvault products. + Proactive in establishing relationships with technical decision makers within end-user accounts and driving detailed, executable Technical Account Plans for all focus targets and current customers using Commvault Target Account Selling methodology for both open opportunities and ongoing customer happiness. + Distill the pre-sales discovery into a concise message, outlining the salient technical, business, operational, and financial inefficiencies/challenges that Commvault addresses with its products. + Collaborate with the creation and presentation of a case to any and all business sponsors (i.e., C-level executives, technical partners, etc.) in support of the Commvault solution. + Propose and professionally demonstrate Commvault products through the use of presentations, existing customer solutions, white board, demo's, pilots, "proof-of-concepts", etc. + Actively participate in all Sales and regional meetings, QBRs, making valuable contributions and technical leadership on all topics (field marketing, qualifying, etc.). + Provide technical expertise and enablement support for the channel and alliance partners as needed. + Continuously develop and maintain technical and market expertise through training, certifications, conferences, etc. + Keep senior management and relevant internal groups well informed of key issues and changes which may impact encouraged business results through business reviews and Salesforce.com documentation. + Assist with potential product or process improvements to appropriate internal groups and participate where vital in formulating innovative solutions. **Who you are...** + 5+ years in the software or storage industry; 3+ years of proven experience serving in a pre-sales sales engineer role. + Demonstrates solid experience delivering, presenting, selling, supporting assigned Enterprise /Commercial Clients and/or territories. + Provides strong competitive knowledge + Proven strong experience selling, conducting Proof of Concept, architecting data management solutions (backup and recovery, data migration, replication, compliance, SRM, etc.). + Work in a rapid growth environment where priorities, roles and responsibilities are continuously updated to meet market and customer demands. + Experienced in participating in and establishing teams of specialists to support customers and sales cycles to successful outcomes. + Basic knowledge with common Software licensing practices (cloud, perpetual, term, maintenance) + Specialized knowledge/skills and demonstrated proficiency with at least one major open systems operating system, hypervisor or cloud. + Enterprise application exposure or knowledge of SAP, Oracle, Exchange, db2, SharePoint, etc. + Solid knowledge of infrastructure technologies such as storage, servers, networking, cloud, hyper-convergence, etc. + Requires strong consultative selling skills which pair product expertise with business and industry foresight. Solid experience with case creation and TCO modeling are definite pluses. + Success penetrating and managing a minimum of three major accounts (Fortune 500-1000). + Ability to work in an organized, procedural manner using tools such as Salesforce.com to facilitate process and information organization. + BS or MS degree in Computer Science/engineering or related and proven technical field experience in IT industry preferred. + Sales methodology experience (MEDDIC, TAS, SPIN, Solution Selling, Challenger, etc.) + Able to work remotely and autonomously + Travel up to 50% **Meet the Hiring Manager:** Gerry Boyce - Sr. Manager, Sales Engineering **You'll love working here because:** + High income earning opportunities based on self performance + Opportunity for Presidents Club + Employee stock purchase plan (ESPP) + Continuous professional development, product training, and career pathing + Sales training in MEDDIC and Command of the Message + Generous competitive benefits supporting your health, financial security, and work-life balance Ready to #makeyourmark at Commvault? Apply now! \#LI-JD1 Thank you for your interest in Commvault. Reflected below is the minimum and maximum base salary range for this role. At Commvault we use broad salary ranges in our job postings to reflect the diverse levels of expertise and experience among our candidates and is not reflective of the total compensation and benefits package. The specific salary offered will be determined based on your unique qualifications, including your relevant experience, skills, and the value you bring to the role. While the range provides a general idea of the compensation, it is important to note that placements within the range are not automatic and will be carefully considered to ensure a fair and competitive offer. We are committed to rewarding talent and experience. Pay Range $93,500-$182,850 USD Commvault is an equal opportunity workplace and is an affirmative action employer. We are always committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status and we will not discriminate against on the basis of such characteristics or any other status protected by the laws or regulations in the locations where we work. Commvault's goal is to make interviewing inclusive and accessible to all candidates and employees. If you have a disability or special need that requires accommodation to participate in the interview process or apply for a position at Commvault, please email accommodations@commvault.com For any inquiries not related to an accommodation please reach out to ****************************** . Commvault's Privacy Policy (*****************************************

Job Description Join us in bringing joy to customer experience. Five9 is a leading provider of cloud contact center software, bringing the power of cloud innovation to customers worldwide. Living our values everyday results in our team-first culture and enables us to innovate, grow, and thrive while enjoying the journey together. We celebrate diversity and foster an inclusive environment, empowering our employees to be their authentic selves. The Technical Account Manager (TAM) will play a pivotal role in guiding senior level customer contacts towards optimizing their Contact Center operations, ensuring best practices are effectively implemented. With a strong foundation in technical account management, customer satisfaction, and solution deployment, the ideal candidate will thrive in the premise-based or hosted telecommunications software industry. The ideal candidate will have in-depth implementation, consulting and customer relationship management experience with one of the following Contact Center Platforms: Five9, Genesys, Cisco, Nuance, Avaya, Aspect, NICE. Key Responsibilities: Manage Enterprise Clients that have subscribed to Five9 Technical Account Management Services. Effectively communicate project plans, progress and status both internally and to Customer organization. Leverage existing knowledgebase to find use cases relevant to customers and proactively deliver solutions to meet customers' business objectives. Analyze, support and provide consultative best practices for the Five9 call center software solution in a wide array of configurations and customer environments both remotely and on-site. Partner with Customers to optimize the Five9 call center software solution. Articulate the value of Five9's Services through presentations, demonstrations and open discussion with customers. Continually seek opportunities to increase customer satisfaction and deepen client relationships by interacting effectively at all levels of the client organization. Develop materials in-line with the specific sales and/or services opportunity requirements. Key Qualifications: 4+ years of contact center operations or related technology experience, with a minimum of 2+ years in implementation/consulting services, technical support, and/or sales engineering. Strong skills in project management, client relationship management, and technical expertise. Contact Center industry experience. Strong practical understanding of VoIP applications and its principles. Strong knowledge of PBX, ACD, CTI, IVR and other contact center related technology. Well-versed in Salesforce CRM. Outstanding customer facing verbal and written communication skills. Excellent time management skills including the ability to manage multiple client implementations and project activities simultaneously. Willingness to travel occasionally to customer sites. B.A./B.S. or equivalent experience. Preferred Qualifications: Strong understanding of PC and its operating systems. Experience with SaaS model and applications. Development experience. Work Location: This role is fully remote for candidates who reside outside the 50 mile radius of our San Ramon office. For candidates who reside within 50 miles of our San Ramon location, this role is Hybrid and would require 3 days a week (M, W, TH) in our San Ramon office. As part of our continued commitment to diversity, equity, and inclusion, Five9 supports pay transparency during the entire recruitment process. Actual compensation packages are based on several factors that are unique to each candidate including, but not limited to: skill set, depth of experience, certifications, and specific work location. The range displayed reflects the minimum and maximum target for new hire salaries for the job across the United States. Your recruiter can share more about the specific compensation package during your hiring process. Additionally, the total compensation package for this position may also include an annual performance bonus, stock, and/or other applicable incentive compensation plans. Our total reward package also includes: Health, dental, and vision coverage, beginning on the first day of employment. Five9 covers 100% of the employee portion of the health, dental and vision coverage and shares a high portion of the dependent cost. We also offer Short & Long-Term Disability, Basic Life Insurance, and a 401k saving plan with employer matching. Access to an innovative mental health support platform that offers personalized care and resources in areas such as: therapy, coaching and self-guided mindfulness exercises for all covered employees and their covered dependents. Generous employee stock purchase plan. Paid Time Off, Company paid holidays, paid volunteer hours and 12 weeks paid parental leave. All compensation and benefits are subject to the requirements and restrictions set forth in the applicable plan documents and any written agreements between the parties. The US base salary range for this role is below. $71,900-$172,300 USD Five9 embraces diversity and is committed to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better we are. Five9 is an equal opportunity employer. View our privacy policy, including our privacy notice to California residents here: ********************************** Note: Five9 will never request that an applicant send money as a prerequisite for commencing employment with Five9.

Enterprise Sales Director - Pacific Northwest United States (Remote) Join us in bringing joy to customer experience. Five9 is a leading provider of cloud contact center software, bringing the power of cloud innovation to customers worldwide. Living our values everyday results in our team-first culture and enables us to innovate, grow, and thrive while enjoying the journey together. We celebrate diversity and foster an inclusive environment, empowering our employees to be their authentic selves. The Enterprise Sales Director creates, identifies, and closes sales within North America or a set of named accounts. The Sales Director\'s primary responsibility is to acquire new customers and drive revenue. A successful Sales Director is a self-starting closer who can create a large pipeline of business within a short period of time. Based in Seattle or Portland preferred. We look for business athletes who are aggressive team players - hungry, nimble and intelligent - with the ability and willingness to close a mix of complex enterprise and more transactional deals. Key Responsibilities Create and drive revenue within a specified region or list of named accounts Generate business opportunities through professional networking and cold-calling Drive brand awareness, campaigns, and lead generation via networking, associations, etc. Meet and exceed all quarterly and annual sales quotas Own the sales cycle from lead generation to closure Develop business plan and present the business plan during quarterly review sessions Maintain account and opportunity forecasting within our internal forecasting system (SFDC) Self-generate leads from a personal connections, referral partners, and regional networking events Ensure 100% customer satisfaction and retention throughout the Implementation and Support experience Key Qualifications 5+ years of outside enterprise software sales experience Be able to work independently and as part of a team in a fast pace, rapid change environment Experience selling at the C-level Proven track record of sales excellence A proven sales hunter and closer Superior professional presence and business acumen Preferred Qualifications Contact Center Software Sales in less than 1,000-seat space Experience selling to COO/CFO Knowledge of territory or accounts assigned Work Location This role is fully remote for candidates who reside outside the 50 mile radius of our San Ramon office. For candidates who reside within 50 miles of our San Ramon location, this role is Hybrid and would require 3 days a week (M, W, TH) in our San Ramon office. Compensation and Benefits As part of our continued commitment to diversity, equity, and inclusion, Five9 supports pay transparency during the entire recruitment process. Actual compensation packages are based on several factors that are unique to each candidate including, but not limited to: skill set, depth of experience, certifications, and specific work location. The range displayed reflects the minimum and maximum target for new hire salaries for the job across the United States. Your recruiter can share more about the specific compensation package during your hiring process. Additionally, the total compensation package for this position may also include an annual performance bonus, stock, and/or other applicable incentive compensation plans. Our total reward package also includes: Health, dental, and vision coverage, beginning on the first day of employment. Five9 covers 100% of the employee portion of the health, dental and vision coverage and shares a high portion of the dependent cost. We also offer Short & Long-Term Disability, Basic Life Insurance, and a 401k saving plan with employer matching. Access to an innovative mental health support platform that offers personalized care and resources in areas such as: therapy, coaching and self-guided mindfulness exercises for all covered employees and their covered dependents. Paid Time Off, Company paid holidays, paid volunteer hours and 12 weeks paid parental leave. All compensation and benefits are subject to the requirements and restrictions set forth in the applicable plan documents and any written agreements between the parties. The US base salary range for this role is below. $86,300 - $167,200 USD Five9 embraces diversity and is committed to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better we are. Five9 is an equal opportunity employer. Note: Five9 will never request that an applicant send money as a prerequisite for commencing employment with Five9. Voluntary Self-Identification For government reporting purposes, we ask candidates to respond to the below self-identification survey. Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file. As set forth in Five9's Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law. If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection. As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measure the effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categories is as follows: A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability. A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran\'s discharge or release from active duty in the U.S. military, ground, naval, or air service. An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense. An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985. Disability Status Select... PUBLIC BURDEN STATEMENT: This form should take about 5 minutes to complete. #J-18808-Ljbffr

Recruitment Fraud Alert We've learned that scammers are impersonating Commvault team members-including HR and leadership-via email or text. These bad actors may conduct fake interviews and ask for personal information, such as your social security number. What to know: Commvault does not conduct interviews by email or text. We will never ask you to submit sensitive documents (including banking information, SSN, etc) before your first day. If you suspect a recruiting scam, please contact us at ****************************** About Commvault Commvault (NASDAQ: CVLT) is the gold standard in cyber resilience. The company empowers customers to uncover, take action, and rapidly recover from cyberattacks - keeping data safe and businesses resilient. The company's unique AI-powered platform combines best-in-class data protection, exceptional data security, advanced data intelligence, and lightning-fast recovery across any workload or cloud at the lowest TCO. For over 25 years, more than 100,000 organizations and a vast partner ecosystem have relied on Commvault to reduce risks, improve governance, and do more with data. Join us for our Summer 2026 Internship Program! The Opportunity We are looking for our next 2026 Corporate Trust Intern. Our summer internship program isn't just a summer job; we offer real-world experience and opportunities to make an impact in a global organization. As a Corporate Trust Intern, you will support the development and execution of Corporate Trust requirements through the Product Development Lifecycle (PDLC). The PDLC program creates an efficient, repeatable process for getting Commvault's products to market. You will also help build and maintain the Product Technical Guide-a detailed Q&A that equips our negotiators with clear, technically accurate responses during contract discussions. Responsibilities: Support PDLC execution: Assist in organizing, tracking, and documenting Corporate Trust requirements within the PDLC framework Build & maintain the Product Technical Guide: Draft, update, and version control Q&A entries that explain how our product works, with emphasis on the most frequent contract negotiation questions Capture FAQs from negotiations: Consolidate recurring technical questions, verify answers with subject matter experts, and ensure guidance is consistent and easy to use Drive process consistency: Help standardize templates, checklists, and handoffs to make PDLC deliverables repeatable and efficient Collaborate cross-functionally: Partner with stakeholders (e.g., product, legal, engineering, and deal teams) to validate technical content and keep materials current Requirements: Demonstrated ability to take initiative, organize tasks, and collaborate effectively across teams to drive projects forward and ensure timely deliverables Ability to learn to translate technical product details into clear guidance that supports compliance, security, and contract negotiations Strong attention to detail, willingness to learn, excellent interpersonal skills, and ability to acquire new knowledge quickly Skilled in creating and delivering clear, compelling presentations Strategic thinker with a results-driven mindset and ability to thrive in a fast-paced environment High level of integrity, professionalism, and discretion in handling confidential information Must be available to work from Tuesday, May 26th until Friday, August 7th. Eligibility Requirements 1. Be at least 17 years of age prior to scheduled start date. 2. Be currently enrolled at an accredited institution. 3. Be enrolled at an accredited institution the semester immediately following the summer internship program (Fall 2026). You'll love working here because: We care. Our team isn't just colleagues; they're a community that supports and inspires each other every day. Real work. Real impact. Forget busywork-our interns tackle meaningful projects that make a difference. You'll leave with skills, confidence, and experience that set you apart. Connections that count. Our program opens doors to different business functions, giving you the chance to collaborate, network, and build relationships that last well beyond your internship. #LI-DNI Thank you for your interest in Commvault. Reflected below is the minimum and maximum base salary range for this role. At Commvault we use broad salary ranges in our job postings to reflect the diverse levels of expertise and experience among our candidates and is not reflective of the total compensation and benefits package. The specific salary offered will be determined based on your unique qualifications, including your relevant experience, skills, and the value you bring to the role. While the range provides a general idea of the compensation, it is important to note that placements within the range are not automatic and will be carefully considered to ensure a fair and competitive offer. We are committed to rewarding talent and experience. Pay Range$39,520-$118,560 USD Commvault is an equal opportunity workplace and is an affirmative action employer. We are always committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status and we will not discriminate against on the basis of such characteristics or any other status protected by the laws or regulations in the locations where we work. Commvault's goal is to make interviewing inclusive and accessible to all candidates and employees. If you have a disability or special need that requires accommodation to participate in the interview process or apply for a position at Commvault, please email accommodations@commvault.com For any inquiries not related to an accommodation please reach out to ******************************. Commvault's Privacy Policy

It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today - ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500 . Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone. Job Description You will produce new business sales revenue from a SaaS license model. You will accomplish this through account planning, territory planning, researching prospect customers, using business development strategies and completing field-based sales activities within a defined set of prospects, territory or vertical. What you get to do in this role: Develop relationships with multiple C-suite personas (e.g., CFO, CIO, COO, CDO) across all product sales Oversee client relationship mapping to the account team, orchestrating an account strategy while leading across a broad virtual team (Solutions Consultants, Solutions Specialist, Success resources, Partners and Marketing, etc.) Be a trusted advisor to your customers by understanding their business and advising on how ServiceNow can help help their IT roadmap Identify the right specialist/ support resources to bring into a deal, at the right time Qualifications To be successful in this role you have: Candidate must reside in Atlanta, GA Metro or Charlotte, NC Metro where the accounts are located. SaaS Sales experience into the Manufacturing vertical highly preferred. 10+ years of sales experience within software OR solutions sales organization Experience establishing trusted relationships with current and prospective clients and other teams Experience producing new business, negotiate deals, and maintain healthy C-Level relationships Experience achieving sales targets Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry. The ability to understand the "bigger picture" and our plans around IT Experience promoting a customer success focus in a "win as a team" environment Willingness to travel up to 50% Additional Information Work Personas We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here . To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service. Equal Opportunity Employer ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. Accommodations We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact [email protected] for assistance. Export Control Regulations For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. From Fortune. ©2025 Fortune Media IP Limited. All rights reserved. Used under license.

Job Description Join us in bringing joy to customer experience. Five9 is a leading provider of cloud contact center software, bringing the power of cloud innovation to customers worldwide. Living our values everyday results in our team-first culture and enables us to innovate, grow, and thrive while enjoying the journey together. We celebrate diversity and foster an inclusive environment, empowering our employees to be their authentic selves. The Associate Solution Consultant supports Five9's strategic ISV, SI, and Technology Alliance partners, with a primary focus on the ServiceNow and Salesforce ecosystems. This is an early-career role for someone who's already started exploring these platforms (especially ServiceNow) and is ready to work hard, learn fast, and grow into a highly capable technical evangelist. You'll help show how Five9 serves as the backbone of integrated solutions-connecting our cloud contact center platform with ITSM, CRM, and workflow tools. Working closely with senior Solution Consultants and alliance leaders, you'll support joint solutions, demos, enablement, and technical storytelling for and with our partners. Over time, you'll become a subject matter expert (SME) across multiple products and integrations and turn your learning into reusable content: videos, documentation, and presentations that scale knowledge across Five9 and our partner ecosystem Responsibilities Support ISV, SI, and Tech Alliance initiatives focused on ServiceNow and Salesforce-based joint solutions. Learn and master multiple platforms, becoming a SME on how Five9 integrates with ServiceNow, Salesforce, and related alliance technologies. Assist with solution design and demos, translating partner and customer business challenges into integrated Five9 and partner platform use cases. Build reusable enablement assets: step-by-step guides, solution overviews, demo flows, and internal "how-to" documentation for integrated solutions. Create and maintain partner-facing content, such as slide decks and overview docs that clearly explain the value of Five9 and ServiceNow/Salesforce integrations. Produce short-form educational videos (how-tos, walkthroughs, demo recordings) using tools like Camtasia or similar video editing platforms. Collaborate with senior SCs, product, and alliances teams to ensure solution patterns and content are accurate, current, and easy to use. Gather and share feedback from partners, customers and internal teams to improve integrations, playbooks, and enablement resources. Continuously deepen your knowledge of ServiceNow, Salesforce, Five9, APIs, workflows, automation, and contact center best practices. Requirements 1+ year of professional experience in a technical, functional, support, sales or consulting role (internships, co-ops, or equivalent hands-on projects welcome). Exposure to ServiceNow or Salesforce, with ServiceNow strongly preferred (e.g., ServiceNow University / online LMS courses, hands-on labs, certifications, or early career role). A demonstrated ability to handle hard work and a steep learning curve. You're comfortable digging into documentation, troubleshooting, and figuring things out. Strong technical acumen: you enjoy understanding how systems, APIs, and integrations work under the hood and can reason through technical problems. You should be comfortable presenting, listening, and "reading the room," while also thinking deeply about technical details. This is a rare combination.. Excellent people skills, both in-person and remote/online (video calls, chat, email); you build rapport easily and communicate clearly. A creative mindset with a passion for explaining "how things work" through demos, diagrams, presentations, and recorded content. Excellent written and verbal communication, with the ability to explain complex topics in plain language to both technical and non-technical audiences. Strong organization and follow-through, with a habit of turning one-off knowledge into structured, reusable assets (docs, PPTs, videos). Comfort collaborating across teams (Alliances, Product, Sales, Marketing, SCs) and taking direction from more senior technical leaders. BS in Electrical Engineering, Computer Science, or a related technical field preferred, or equivalent practical experience. Nice to Have Experience creating or editing videos with Camtasia or other video editing tools. Hands-on experience with APIs, scripting, or automation in ServiceNow or Salesforce. Any prior exposure to contact center, CX, or telecom concepts. Work Location: This role is fully remote for candidates who reside outside the 50 mile radius of our San Ramon office. For candidates who reside within 50 miles of our San Ramon location, this role is Hybrid and would require 3 days a week (M, W, TH) in our San Ramon office. As part of our continued commitment to diversity, equity, and inclusion, Five9 supports pay transparency during the entire recruitment process. Actual compensation packages are based on several factors that are unique to each candidate including, but not limited to: skill set, depth of experience, certifications, and specific work location. The range displayed reflects the minimum and maximum target for new hire salaries for the job across the United States. Your recruiter can share more about the specific compensation package during your hiring process. Additionally, the total compensation package for this position may also include an annual performance bonus, stock, and/or other applicable incentive compensation plans. Our total reward package also includes: Health, dental, and vision coverage, beginning on the first day of employment. Five9 covers 100% of the employee portion of the health, dental and vision coverage and shares a high portion of the dependent cost. We also offer Short & Long-Term Disability, Basic Life Insurance, and a 401k saving plan with employer matching. Access to an innovative mental health support platform that offers personalized care and resources in areas such as: therapy, coaching and self-guided mindfulness exercises for all covered employees and their covered dependents. Generous employee stock purchase plan. Paid Time Off, Company paid holidays, paid volunteer hours and 12 weeks paid parental leave. All compensation and benefits are subject to the requirements and restrictions set forth in the applicable plan documents and any written agreements between the parties. The US base salary range for this role is below. $48,300-$112,300 USD Five9 embraces diversity and is committed to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better we are. Five9 is an equal opportunity employer. View our privacy policy, including our privacy notice to California residents here: ********************************** Note: Five9 will never request that an applicant send money as a prerequisite for commencing employment with Five9.

Job Description Join us in bringing joy to customer experience. Five9 is a leading provider of cloud contact center software, bringing the power of cloud innovation to customers worldwide. Living our values everyday results in our team-first culture and enables us to innovate, grow, and thrive while enjoying the journey together. We celebrate diversity and foster an inclusive environment, empowering our employees to be their authentic selves. Join us in bringing joy to customer experience. Five9 is a leading provider of cloud contact center software, bringing the power of cloud innovation to customers worldwide. Living our values everyday results in our team-first culture and enables us to innovate, grow, and thrive while enjoying the journey together. We celebrate diversity and foster an inclusive environment, empowering our employees to be their authentic selves. Position Overview The Assistant Controller will report directly to the Controller and will be responsible for performing a variety of general accounting functions, such as applying general principles of accounting, reviewing and analyzing financial information, and preparing financial reports, along with ensuring SOX compliance. The successful candidate will be responsible for managing International and GL teams as well as being a valued individual contributor. Additionally, this role will develop staff through hands on training and contribute to the team effort through mentoring and assisting with required tasks. An ideal candidate will be responsive, self-directed, a team leader and has a desire to grow in a challenging, fast paced environment. Key Job Responsibilities Manage the reporting of accurate financial statements in accordance with generally accepted accounting principles (GAAP). Prepare consolidation and monthly and quarterly fluxes. Manage aspects of the month-end close process, including reviewing journal entries and reconciliations and ensuring the general ledger is complete, accurate and closed timely and in accordance with internal and external reporting requirements. Ensure compliance with internal and financial accounting policies and procedures. Collaborate with other departments to ensure accurate and timely financial reporting. Manage and direct international subs, including oversight and review of annual statutory audits and tax compliance. Liaise with the external auditors for quarterly reviews and annual audits and coordinate preparation of audit schedules. Support and drive process improvement. Prepare ad hoc financial analyses as needed. Requirements Bachelor's Degree (BA/BS) in Accounting or Finance required. CPA required. 7+ years' experience in public accounting and/or equivalent industry experience Strong technical accounting skills and working knowledge of US GAAP and SEC reporting requirements. Experience working with internal and external auditors Experience managing and directing a team. Experience with NetSuite a plus. Excellent interpersonal skills with high attention to details. Able to stay flexible and thrive in a fast-paced, rapidly changing environment. Ability to work independently with minimal daily direction to accomplish objectives. Exceptional attention to detail, organization, and possesses a sense of urgency. Exercises sound judgement in decision-making situations. Work Location: This role is fully remote for candidates who reside outside the 50 mile radius of our San Ramon office. For candidates who reside within 50 miles of our San Ramon location, this role is Hybrid and would require 3 days a week (M, W, TH) in our San Ramon office. As part of our continued commitment to diversity, equity, and inclusion, Five9 supports pay transparency during the entire recruitment process. Actual compensation packages are based on several factors that are unique to each candidate including, but not limited to: skill set, depth of experience, certifications, and specific work location. The range displayed reflects the minimum and maximum target for new hire salaries for the job across the United States. Your recruiter can share more about the specific compensation package during your hiring process. Additionally, the total compensation package for this position may also include an annual performance bonus, stock, and/or other applicable incentive compensation plans. Our total reward package also includes: Health, dental, and vision coverage, beginning on the first day of employment. Five9 covers 100% of the employee portion of the health, dental and vision coverage and shares a high portion of the dependent cost. We also offer Short & Long-Term Disability, Basic Life Insurance, and a 401k saving plan with employer matching. Access to an innovative mental health support platform that offers personalized care and resources in areas such as: therapy, coaching and self-guided mindfulness exercises for all covered employees and their covered dependents. Generous employee stock purchase plan. Paid Time Off, Company paid holidays, paid volunteer hours and 12 weeks paid parental leave. All compensation and benefits are subject to the requirements and restrictions set forth in the applicable plan documents and any written agreements between the parties. The US base salary range for this role is below. $107,900-$336,200 USD Five9 embraces diversity and is committed to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better we are. Five9 is an equal opportunity employer. View our privacy policy, including our privacy notice to California residents here: ********************************** Note: Five9 will never request that an applicant send money as a prerequisite for commencing employment with Five9.

Job Description Join us in bringing joy to customer experience. Five9 is a leading provider of cloud contact center software, bringing the power of cloud innovation to customers worldwide. Living our values everyday results in our team-first culture and enables us to innovate, grow, and thrive while enjoying the journey together. We celebrate diversity and foster an inclusive environment, empowering our employees to be their authentic selves. Five9 is seeking a passionate and results-driven Customer Success Manager to join our dynamic team. As an Associate CSM, you will be the liaison between the customer and Five9 to address customer issues, concerns and questions and provide effective solutions in a reactive and non-designated manner. Key Responsibilities: Being the trusted partner for the customer on use-case and product functionality Quarterbacking experiences by various cross-functional teams at Five9, on behalf of the customer Apply an understanding of Five9s products, services, and support processes Ensure the timely and successful delivery of our solutions according to customer needs and objectives Assist with high severity requests or issue escalations as needed Key Qualifications: Experience in Customer Success, Account Management, Business Development, or another client-facing role preferred Ability to discuss, understand, and work within complex project and processes Proven ability to manage multiple projects at a time while paying strict attention to details Excellent listening, verbal and written communication skills Must be self-directed and self-motivated BA/BS degree or higher Work Location: This role is fully remote for candidates who reside outside the 50 mile radius of our San Ramon office. For candidates who reside within 50 miles of our San Ramon location, this role is Hybrid and would require 3 days a week (M, W, TH) in our San Ramon office. As part of our continued commitment to diversity, equity, and inclusion, Five9 supports pay transparency during the entire recruitment process. Actual compensation packages are based on several factors that are unique to each candidate including, but not limited to: skill set, depth of experience, certifications, and specific work location. The range displayed reflects the minimum and maximum target for new hire salaries for the job across the United States. Your recruiter can share more about the specific compensation package during your hiring process. Additionally, the total compensation package for this position may also include an annual performance bonus, stock, and/or other applicable incentive compensation plans. Our total reward package also includes: Health, dental, and vision coverage, beginning on the first day of employment. Five9 covers 100% of the employee portion of the health, dental and vision coverage and shares a high portion of the dependent cost. We also offer Short & Long-Term Disability, Basic Life Insurance, and a 401k saving plan with employer matching. Access to an innovative mental health support platform that offers personalized care and resources in areas such as: therapy, coaching and self-guided mindfulness exercises for all covered employees and their covered dependents. Generous employee stock purchase plan. Paid Time Off, Company paid holidays, paid volunteer hours and 12 weeks paid parental leave. All compensation and benefits are subject to the requirements and restrictions set forth in the applicable plan documents and any written agreements between the parties. The US base salary range for this role is below. $55,700-$129,400 USD Five9 embraces diversity and is committed to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better we are. Five9 is an equal opportunity employer. View our privacy policy, including our privacy notice to California residents here: ********************************** Note: Five9 will never request that an applicant send money as a prerequisite for commencing employment with Five9.

Recruitment Fraud Alert We've learned that scammers are impersonating Commvault team members-including HR and leadership-via email or text. These bad actors may conduct fake interviews and ask for personal information, such as your social security number. What to know: Commvault does not conduct interviews by email or text. We will never ask you to submit sensitive documents (including banking information, SSN, etc) before your first day. If you suspect a recruiting scam, please contact us at ****************************** About Commvault Commvault (NASDAQ: CVLT) is the gold standard in cyber resilience. The company empowers customers to uncover, take action, and rapidly recover from cyberattacks - keeping data safe and businesses resilient. The company's unique AI-powered platform combines best-in-class data protection, exceptional data security, advanced data intelligence, and lightning-fast recovery across any workload or cloud at the lowest TCO. For over 25 years, more than 100,000 organizations and a vast partner ecosystem have relied on Commvault to reduce risks, improve governance, and do more with data. Join our Enterprise Success Team as a Technical Account Manager (TAM)! As a TAM, you'll serve as a trusted advisor to our Enterprise customers and internal stakeholders, guiding successful post‑sale relationships and ensuring strong value realization. You will act as the central GS1 point of contact for customers, championing their success within Commvault and focusing on technical outcomes, customer success, renewals, and expansions. Success in this role requires teamwork, collaboration, critical thinking, and the ability to adapt to shifting business demands while effectively prioritizing tasks. We're seeking a TAM who is passionate about helping customers achieve their cyber‑resiliency goals. In this role, you'll build and manage customer relationships, reduce churn, drive expansion, and elevate the customer experience through thoughtful success plans. You will deliver on business challenges, consult on architecture and infrastructure, and enable IT teams to achieve meaningful outcomes with Commvault solutions. The ideal candidate is highly strategic and works closely with customers to ensure they fully leverage Commvault's capabilities. This role directly influences and is accountable for achieving strong Gross Retention Rate (GRR) and Net Revenue Retention (NRR). Key Responsibilities: Customer Relationship Management: Build and maintain strong strategic relationships with key stakeholders in customer organizations within your assigned book of business. Serve as the main contact, aligning customer goals with our cyber resiliency solutions. Regularly meet with customers to review progress, assess needs, and offer tailored cyber resilience guidance. Drive customer outcomes and demonstrate the return on investment of Commvault's technologies. Work closely with the wider account team to ensure positive customer outcomes. Cyber Resiliency Strategy: Serve as a reliable technical advisor, assisting customers in the sustained implementation and utilization of effective cyber resiliency strategies to safeguard their business. Ensure customer business objectives are aligned with their technical solutions. Maintain awareness of industry trends, cyber threats, and emerging technologies to offer pertinent insights and recommendations to customers. Facilitate technical discussions with customer teams to guarantee smooth integration and adoption of solutions that address their sophisticated requirements. Customer Experience & Advocacy: Provide exceptional customer experiences through proactive, personalized approach that fosters trust and loyalty. Serve as an advocate for customers within the company, ensuring their feedback and needs are accurately represented in product development and service enhancements. Enhance customer advocacy by transforming satisfied customers into case studies, references, and advocates of our solutions. Act as a liaison between the customer and the broader Commvault ecosystem, including Customer Support, Product Management, Development, Marketing, and Leadership. Establish relationships with partners and other vendors within the customer ecosystem. Revenue and Sentiment Management: Maintain high GRR by fostering strong customer relationships and delivering exceptional results. Increase NRR through customer expansion efforts, promoting new products and driving revenue. Monitor strategies with data and metrics, adjusting as needed to achieve retention and growth goals. Excel at working with customers within a consumption model, ensuring successful onboarding and ongoing success. Required Skills, Experience and Qualities: Passion for Customer Success: A commitment to assisting customers in achieving their goals and utilizing Commvault's solutions to their fullest extent. Team Player: Ability to work collaboratively with internal teams and external partners to support customer success. Outstanding Collaboration Skills: Strong communication and interpersonal skills to build and maintain relationships with both customers and colleagues. Critical and Lateral Thinking: The ability to analyze complex situations, think creatively, and develop effective solutions. Adaptability: Flexibility to handle changing business priorities and the ability to prioritize tasks efficiently. Project Management: Highly organized with strong project management skills, particularly in a fast-paced and evolving product landscape. Communication Skills: Ability to communicate effectively in both written and verbal forms in the required language for the role. Critically the ability to understand and translate technical details into business requirements. Exceptional Presentation Skills: Able to communicate effectively with technical teams and executives, adapting content to suit different audiences. Experience: 5 or more years of experience in Technical Account and Relationship Management and management of Enterprise-level customers. Security: Knowledgeable in Cyber Resiliency, Data Management, and Security solutions and principles. Cloud Native: Experience with cloud platforms (AWS, Azure, GCP) and Data Center Technologies, including storage, networking, virtualization, operating systems, and enterprise data systems. Technical Knowledge: Strong understanding of various aspects of Information Technology: Hardware platforms (HP, HDS, EMC, IBM, Dell, etc.); WAN technologies and TCP/IP networking; Windows/Unix/Netware/Linux OS Platforms; Fiber-Channel (SAN) design methodology; business continuity, disaster recovery, and design methodology; backup and storage management products (Symantec, EMC, IBM); tape libraries and VTL Enterprise applications (Exchange, Oracle, SQL, etc.); virtualization and clustering. UNIX and Scripting platform would be a plus. Travel Requirements: The role requires periodic travel within the designated region, which may include overnight stays. Preferred Certifications: Azure AZ900, AWS, GCP, relevant cloud vendor certification Virtualization certification (Broadcom, Microsoft, OpenShift) Security certification (Security+, CompTIA) Previous Commvault certifications You'll Love Working Here Because: Continuous professional development, product training, and career pathing. An inclusive company culture, with the opportunity to join our Employee Resource Groups (ERGs). Generous benefits supporting your health, financial security, and work-life balance. Employee Stock Purchase Plan (ESPP) and competitive total rewards. #LI-PK1 #LI-Remote Thank you for your interest in Commvault. Reflected below is the minimum and maximum base salary range for this role. At Commvault we use broad salary ranges in our job postings to reflect the diverse levels of expertise and experience among our candidates and is not reflective of the total compensation and benefits package. The specific salary offered will be determined based on your unique qualifications, including your relevant experience, skills, and the value you bring to the role. While the range provides a general idea of the compensation, it is important to note that placements within the range are not automatic and will be carefully considered to ensure a fair and competitive offer. We are committed to rewarding talent and experience. Pay Range $72,250 - $140,300 USD Commvault is an equal opportunity workplace and is an affirmative action employer. We are always committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status and we will not discriminate against on the basis of such characteristics or any other status protected by the laws or regulations in the locations where we work. Commvault's goal is to make interviewing inclusive and accessible to all candidates and employees. If you have a disability or special need that requires accommodation to participate in the interview process or apply for a position at Commvault, please email accommodations@commvault.com For any inquiries not related to an accommodation please reach out to ******************************. Commvault's Privacy Policy