Customer Service Consultant
Automotive service advisor job at Caliber Collision
Service Center
Vandalia
Caliber Collision has an immediate job opening for a Customer Service Consultant to perform all-purpose duties, which may include, but not limited to properly greeting customers in person or on the phone, determine their needs, and immediately respond by providing guidance and assistance as required, assisting Collision Estimators by handling drop-offs, mapping/marking and photographing vehicles, arranging customer transportation, preparing paperwork and performing active customer deliveries while effectively communicating with customers, clients, teammates and vendors to ensure correct and efficient repairs while adhering to all Caliber's Standard Operating Procedures, insurance partners and industry guidelines/standards.
BENEFITS OF JOINING CALIBER
Benefits from day one: Immediately eligible for medical, dental and vision
Industry Comparable Pay - Paid weekly and eligible for overtime
Paid Vacation & Holidays - Can begin accruing day 1
Career growth opportunities - we promote from within!
A career for life: You'll gain hands-on experience within a production shop.
REQUIREMENTS:
2+ years of customer facing experience; sales experience a plus
Must have a valid driver's license and be eligible for coverage under our company insurance policy
ABILITIES/SKILLS/KNOWLEDGE
Ability to do consistent physical activity - reach below and above shoulder level, kneeling, bending, and squatting, and lifting objects over 50 lbs.
Passion for learning the collision industry
Be able to understand instructions - written and verbal
Can prioritize competing tasks and adapt easily to a fast-paced environment
Must be able to provide personable, friendly āWorld Classā customer service to internal and external customers
Caliber is an Equal Opportunity Employer
Auto-ApplyCustomer Service Coordinator - Vehicle Delivery
Granville, OH jobs
We're looking for Customer Advocates with at least 2 years of customer-facing experience to build an exciting career at Carvana - the fastest-growing used automotive retailer in U.S. history and one of the four fastest companies to make the Fortune 500!
Whether it's delivering happiness to customers on the driveway or getting involved in the local community, our Customer Advocates are leading the charge in reintroducing happiness into the car-buying process. Ready to join the 'Hauler-Life'?
Shift Requirement: The hours for this position are from 11am - 9pm. We ask that team members be available to work 7 days a week. Days off will rotate between weekdays and weekend days.
Location: This position will be based out of our location in Heath, OH, 43056.
Unlock Your Earning Potential!
We offer a competitive starting hourly rate of $20/hr with significant growth opportunities based on performance. You can boost your earnings within a short timeframe:
Pay Range: $20-$22 hourly
Starting Pay: $20/hr
At 3 Months: $20.50/hr
At 6 Months: $21/hr
In your first year, you can progress from $20/hr to $22/hr through our performance-based Careers Not Jobs program, which provides four merit opportunities annually. As part of this program, eligible team members can enjoy an additional $0.50 increase in their pay every 90 days.
And that's not all! Market Operations may offer other performance-based incentive programs specific to your location, potentially unlocking even greater earnings.
Benefits + Perks:
We continually invest in our team members' success because when our team members grow, we grow. Here is how we invest in you:
Compensation: Competitive, Performance-Based Compensation PLUS 401(k) with Carvana match, opportunity for overtime during busy seasons
Fast Track Advancement Opportunities: Stellar performers achieve higher pay rates sooner based on performance. Hard work and stellar performance won't go unnoticed.
Health & Wellness: 100% Company Paid Healthcare Premiums plus Dental + Vision benefits. Wellness program to support mental, physical and financial health. We know pets are family too! Benefit from our pet care savings program to keep your furry friends healthy and happy.
Time Off & Work-Life Balance: Generous paid time off (13 days for the first year, increases to 20 days thereafter)
Education Support: We support you depending on where you are at in your education journey - if you are looking to pursue a bachelor's degree, we offer tuition reimbursement. And if you already have your bachelors degree we have a student loan repayment program!
Equity: Carvana Shares is something that we grant to our team members on an annual basis where you get to be an 'owner' in the company. We also offer an Employee Stock Purchase Plan discount!
Professional Development: Extensive internal growth and professional development opportunities
And more!
About the Role:
We're looking for enthusiastic, energetic, and self-motivated team players with at least 2 years of customer-facing experience to:
Deliver vehicles straight to customers' doors with our custom car haulers (don't worry - a commercial license is not required to drive the hauler and you will receive ample training)
Frequently load/unload vehicles onto the hauler (this part does require getting physical!) and regularly inspect the car-hauler to make sure the vehicle maintains safe to drive
Complete customer paperwork and include thorough notes in our customer tracking system
Consistently drive safe and maintain a clean driving record in accordance with Carvana's CMV Driver Qualification policy.
* Candidates must have (or be able to obtain) a Notary in your local jurisdiction within the first 90 days of employment (process sponsored by Carvana). This process may involve satisfying state-specific requirements. For further details, candidates can review their local state notary requirements here: State Notary Requirements .
* Candidates must be able to satisfy state-specific requirements related to access DMV/title and registration systems.
* Illinois, Michigan, Louisiana, and Missouri employees must obtain a Chauffeur's license or any other state specialty license within the first two weeks of employment (process sponsored by Carvana).
* California employees must obtain a Vehicle Verifier license within the first 90 days of employment (Process sponsored by Carvana).
General qualifications and requirements
Ability to perform physically demanding tasks like detailing vehicles and loading/unloading vehicles onto our haulers in indoor and outdoor conditions with occasional exposure to inclement/extreme weather (some markets may require deliveries to be made in the snow, while other markets require deliveries to be made in the summer heat) .
Ability to walk/stand and sustain physical activity for extended periods of time (8+ hours)
Must be able to read, write, speak and understand English
Requires high and low levels of movement with the ability to reach with arms, twist, kneel, crouch, climb, balance, and squat
Requires the grasping, carrying, lifting, pushing, and pulling of items of 50lbs.
Frequent driving requires excellent visual acuity and manual dexterity. Reasonable accommodations may be granted to enable individuals with disabilities to perform the essential functions
Legal stuff
This job description is not designed to contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Carvana is an equal employment opportunity employer. All applicants receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, marital status, national origin, age, mental or physical disability, protected veteran status, or genetic information, or any other basis protected by applicable law. Carvana also prohibits harassment of applicants or employees based on any of these protected categories.
All applicants must pass a drug test and obtain a DOT Medical Card. This role is not eligible for visa sponsorship. Must be at least 21 years of age and possess a valid driver's license. Must be able to read, write, speak, and understand English.
Customer Service Coordinator - Vehicle Delivery
Texas jobs
We're looking for Customer Advocates with at least 2 years of customer-facing experience to build an exciting career at Carvana - the fastest-growing used automotive retailer in U.S. history and one of the four fastest companies to make the Fortune 500!
Whether it's delivering happiness to customers on the driveway or getting involved in the local community, our Customer Advocates are leading the charge in reintroducing happiness into the car-buying process. Ready to join the 'Hauler-Life'?
Shift Requirement: The hours for this position are from 11am - 9pm. We ask that team members be available to work 7 days a week. Days off will rotate between weekdays and weekend days.
Unlock Your Earning Potential!
We offer a competitive starting hourly rate of $18/hr with significant growth opportunities based on performance. You can boost your earnings within a short timeframe:
Pay Range: $18-$20 hourly
Starting Pay: $18/hr
At 3 Months: $18.50/hr
At 6 Months: $19/hr
In your first year, you can progress from $18/hr to $20/hr through our performance-based Careers Not Jobs program, which provides four merit opportunities annually. As part of this program, eligible team members can enjoy an additional $0.50 increase in their pay every 90 days.
And that's not all! Market Operations may offer other performance-based incentive programs specific to your location, potentially unlocking even greater earnings.
Benefits + Perks:
We continually invest in our team members' success because when our team members grow, we grow. Here is how we invest in you:
Compensation: Competitive, Performance-Based Compensation PLUS 401(k) with Carvana match, opportunity for overtime during busy seasons
Fast Track Advancement Opportunities: Stellar performers achieve higher pay rates sooner based on performance. Hard work and stellar performance won't go unnoticed.
Health & Wellness: 100% Company Paid Healthcare Premiums plus Dental + Vision benefits. Wellness program to support mental, physical and financial health. We know pets are family too! Benefit from our pet care savings program to keep your furry friends healthy and happy.
Time Off & Work-Life Balance: Generous paid time off (13 days for the first year, increases to 20 days thereafter)
Education Support: We support you depending on where you are at in your education journey - if you are looking to pursue a bachelor's degree, we offer tuition reimbursement. And if you already have your bachelors degree we have a student loan repayment program!
Equity: Carvana Shares is something that we grant to our team members on an annual basis where you get to be an 'owner' in the company. We also offer an Employee Stock Purchase Plan discount!
Professional Development: Extensive internal growth and professional development opportunities
And more!
About the Role:
We're looking for enthusiastic, energetic, and self-motivated team players with at least 2 years of customer-facing experience to:
Deliver vehicles straight to customers' doors with our custom car haulers (don't worry - a commercial license is not required to drive the hauler and you will receive ample training)
Frequently load/unload vehicles onto the hauler (this part does require getting physical!) and regularly inspect the car-hauler to make sure the vehicle maintains safe to drive
Complete customer paperwork and include thorough notes in our customer tracking system
Consistently drive safe and maintain a clean driving record in accordance with Carvana's CMV Driver Qualification policy.
* Candidates must have (or be able to obtain) a Notary in your local jurisdiction within the first 90 days of employment (process sponsored by Carvana). This process may involve satisfying state-specific requirements. For further details, candidates can review their local state notary requirements here: State Notary Requirements .
* Candidates must be able to satisfy state-specific requirements related to access DMV/title and registration systems.
* Illinois, Michigan, Louisiana, and Missouri employees must obtain a Chauffeur's license or any other state specialty license within the first two weeks of employment (process sponsored by Carvana).
* California employees must obtain a Vehicle Verifier license within the first 90 days of employment (Process sponsored by Carvana).
General qualifications and requirements
Ability to perform physically demanding tasks like detailing vehicles and loading/unloading vehicles onto our haulers in indoor and outdoor conditions with occasional exposure to inclement/extreme weather (some markets may require deliveries to be made in the snow, while other markets require deliveries to be made in the summer heat) .
Ability to walk/stand and sustain physical activity for extended periods of time (8+ hours)
Must be able to read, write, speak and understand English
Requires high and low levels of movement with the ability to reach with arms, twist, kneel, crouch, climb, balance, and squat
Requires the grasping, carrying, lifting, pushing, and pulling of items of 50lbs.
Frequent driving requires excellent visual acuity and manual dexterity. Reasonable accommodations may be granted to enable individuals with disabilities to perform the essential functions
Legal stuff
This job description is not designed to contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Carvana is an equal employment opportunity employer. All applicants receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, marital status, national origin, age, mental or physical disability, protected veteran status, or genetic information, or any other basis protected by applicable law. Carvana also prohibits harassment of applicants or employees based on any of these protected categories.
All applicants must pass a drug test and obtain a DOT Medical Card. This role is not eligible for visa sponsorship. Must be at least 21 years of age and possess a valid driver's license. Must be able to read, write, speak, and understand English."
Customer Service Coordinator - Vehicle Delivery
Millersport, OH jobs
We're looking for Customer Advocates with at least 2 years of customer-facing experience to build an exciting career at Carvana - the fastest-growing used automotive retailer in U.S. history and one of the four fastest companies to make the Fortune 500!
Whether it's delivering happiness to customers on the driveway or getting involved in the local community, our Customer Advocates are leading the charge in reintroducing happiness into the car-buying process. Ready to join the 'Hauler-Life'?
Shift Requirement: The hours for this position are from 11am - 9pm. We ask that team members be available to work 7 days a week. Days off will rotate between weekdays and weekend days.
Location: This position will be based out of our location in Heath, OH, 43056.
Unlock Your Earning Potential!
We offer a competitive starting hourly rate of $20/hr with significant growth opportunities based on performance. You can boost your earnings within a short timeframe:
Pay Range: $20-$22 hourly
Starting Pay: $20/hr
At 3 Months: $20.50/hr
At 6 Months: $21/hr
In your first year, you can progress from $20/hr to $22/hr through our performance-based Careers Not Jobs program, which provides four merit opportunities annually. As part of this program, eligible team members can enjoy an additional $0.50 increase in their pay every 90 days.
And that's not all! Market Operations may offer other performance-based incentive programs specific to your location, potentially unlocking even greater earnings.
Benefits + Perks:
We continually invest in our team members' success because when our team members grow, we grow. Here is how we invest in you:
Compensation: Competitive, Performance-Based Compensation PLUS 401(k) with Carvana match, opportunity for overtime during busy seasons
Fast Track Advancement Opportunities: Stellar performers achieve higher pay rates sooner based on performance. Hard work and stellar performance won't go unnoticed.
Health & Wellness: 100% Company Paid Healthcare Premiums plus Dental + Vision benefits. Wellness program to support mental, physical and financial health. We know pets are family too! Benefit from our pet care savings program to keep your furry friends healthy and happy.
Time Off & Work-Life Balance: Generous paid time off (13 days for the first year, increases to 20 days thereafter)
Education Support: We support you depending on where you are at in your education journey - if you are looking to pursue a bachelor's degree, we offer tuition reimbursement. And if you already have your bachelors degree we have a student loan repayment program!
Equity: Carvana Shares is something that we grant to our team members on an annual basis where you get to be an 'owner' in the company. We also offer an Employee Stock Purchase Plan discount!
Professional Development: Extensive internal growth and professional development opportunities
And more!
About the Role:
We're looking for enthusiastic, energetic, and self-motivated team players with at least 2 years of customer-facing experience to:
Deliver vehicles straight to customers' doors with our custom car haulers (don't worry - a commercial license is not required to drive the hauler and you will receive ample training)
Frequently load/unload vehicles onto the hauler (this part does require getting physical!) and regularly inspect the car-hauler to make sure the vehicle maintains safe to drive
Complete customer paperwork and include thorough notes in our customer tracking system
Consistently drive safe and maintain a clean driving record in accordance with Carvana's CMV Driver Qualification policy.
* Candidates must have (or be able to obtain) a Notary in your local jurisdiction within the first 90 days of employment (process sponsored by Carvana). This process may involve satisfying state-specific requirements. For further details, candidates can review their local state notary requirements here: State Notary Requirements .
* Candidates must be able to satisfy state-specific requirements related to access DMV/title and registration systems.
* Illinois, Michigan, Louisiana, and Missouri employees must obtain a Chauffeur's license or any other state specialty license within the first two weeks of employment (process sponsored by Carvana).
* California employees must obtain a Vehicle Verifier license within the first 90 days of employment (Process sponsored by Carvana).
General qualifications and requirements
Ability to perform physically demanding tasks like detailing vehicles and loading/unloading vehicles onto our haulers in indoor and outdoor conditions with occasional exposure to inclement/extreme weather (some markets may require deliveries to be made in the snow, while other markets require deliveries to be made in the summer heat) .
Ability to walk/stand and sustain physical activity for extended periods of time (8+ hours)
Must be able to read, write, speak and understand English
Requires high and low levels of movement with the ability to reach with arms, twist, kneel, crouch, climb, balance, and squat
Requires the grasping, carrying, lifting, pushing, and pulling of items of 50lbs.
Frequent driving requires excellent visual acuity and manual dexterity. Reasonable accommodations may be granted to enable individuals with disabilities to perform the essential functions
Legal stuff
This job description is not designed to contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Carvana is an equal employment opportunity employer. All applicants receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, marital status, national origin, age, mental or physical disability, protected veteran status, or genetic information, or any other basis protected by applicable law. Carvana also prohibits harassment of applicants or employees based on any of these protected categories.
All applicants must pass a drug test and obtain a DOT Medical Card. This role is not eligible for visa sponsorship. Must be at least 21 years of age and possess a valid driver's license. Must be able to read, write, speak, and understand English.
Service Consultant
Aurora, CO jobs
As a service consultant you will be responsible for initiating automotive services and repairs by ascertaining vehicle performance problems and service requests; verifying warranty and service contract coverage; developing estimates; writing repair orders; maintaining customer records. You will serve as the communicator and liaison between the customer and technician; ensuring the customer's needs are understood by the technician and the needed and recommended service/repairs are understood by the customer.
Education
High School
Experience
1-3 years
Employment Position: Full Time
Salary:
$40,000.00 - $150,000.00 Yearly
Salary is not negotiable.
Zip Code: 80112
Service Consultant
Towson, MD jobs
As a service consultant you will be responsible for initiating automotive services and repairs by ascertaining vehicle performance problems and service requests; verifying warranty and service contract coverage; developing estimates; writing repair orders; maintaining customer records. You will serve as the communicator and liaison between the customer and technician; ensuring the customer's needs are understood by the technician and the needed and recommended service/repairs are understood by the customer.
Education
High School
Experience
Less than 1 year
Additional Information
We have an opening for an experienced service advisor. We have a strong commitment to customer service and team work. Mileone is a respected local company with opportunity for growth. We have a strong pay plan and a lot of customer traffic.
Employment Position: Full Time
Salary:
$90,000.00 - $150,000.00 Yearly
Salary is not negotiable.
Zip Code: 21204
Entry Level Service Consultant
Towson, MD jobs
Dealership Support Staff Education High School Experience Less than 1 year Additional Information Start a Rewarding Career as a Service Advisor! If you enjoy working with people, thrive in a fast-paced environment, and are motivated to earn, this could be the perfect opportunity for you. At our dealership, exceptional customer service is what sets us apart - and we're looking for someone who shares that mindset.
We're seeking a positive, people-focused individual who's eager to learn and grow. No prior automotive service experience is required; we're ready to train the right candidate to become a professional Service Consultant.
What You'll Do:
As a Service Consultant, you'll be the face of our service department. You'll welcome customers with a warm greeting, communicate updates throughout their visit, and help them understand the maintenance and repair needs of their vehicles. Your goal is to deliver a smooth, transparent, and trustworthy experience every time.
Schedule & Benefits:
Full-time position
Typical hours: 7:30 AM - 5:30 PM (weekdays) and 7:30 AM - 3:00 PM (Saturdays)
Five-day workweek
Work with a respected local company offering strong benefits, professional training, and real opportunities for career advancement
If you're motivated, personable, and ready to start a career with long-term potential, we'd love to meet you!
Employment Position: Full Time
Salary:
$50,000.00 - $150,000.00 Yearly
Salary is not negotiable.
Zip Code: 21204
Service Consultant
Union, NJ jobs
As a service consultant you will be responsible for initiating automotive services and repairs by ascertaining vehicle performance problems and service requests; verifying warranty and service contract coverage; developing estimates; writing repair orders; maintaining customer records. You will serve as the communicator and liaison between the customer and technician; ensuring the customer's needs are understood by the technician and the needed and recommended service/repairs are understood by the customer.
Education
High School
Experience
Less than 1 year
Employment Position: Full Time
Salary:
$50,000.00 - $125,000.00 Yearly
Salary is negotiable.
Zip Code: 07083
Service Consultant
New Haven, CT jobs
As a service consultant you will be responsible for initiating automotive services and repairs by ascertaining vehicle performance problems and service requests; verifying warranty and service contract coverage; developing estimates; writing repair orders; maintaining customer records. You will serve as the communicator and liaison between the customer and technician; ensuring the customer's needs are understood by the technician and the needed and recommended service/repairs are understood by the customer.
Education
High School
Experience
1-3 years
Additional Information
CDK & XTime experience a plus. We are willing to train the right candidate. We offer competitive pay and a great work environment. We look forward to meeting you. We are looking forward to meeting the next member of the Brandfon' family!
Employment Position: Full Time
Salary:
$50,000.00 - $100,000.00 Yearly
Salary is negotiable.
Zip Code: 06513
Service Consultant
Durham, NC jobs
As a service consultant you will be responsible for initiating automotive services and repairs by ascertaining vehicle performance problems and service requests; verifying warranty and service contract coverage; developing estimates; writing repair orders; maintaining customer records. You will serve as the communicator and liaison between the customer and technician; ensuring the customer's needs are understood by the technician and the needed and recommended service/repairs are understood by the customer.
Education
High School
Experience
1-3 years
Employment Position: Full Time
Salary:
$60,000.00 - $120,000.00 Yearly
Salary is not negotiable.
Zip Code: 27707
Service Consultant
Meriden, CT jobs
As a service consultant you will be responsible for initiating automotive services and repairs by ascertaining vehicle performance problems and service requests; verifying warranty and service contract coverage; developing estimates; writing repair orders; maintaining customer records. You will serve as the communicator and liaison between the customer and technician; ensuring the customer's needs are understood by the technician and the needed and recommended service/repairs are understood by the customer.
Education
High School
Experience
Less than 1 year
Additional Information
Must be reliable and able to work every other Saturday. Reynolds and Reynolds experience a plus. 5 day work week.Great opportunity for the right person. Sales experience a plus. Willing to train the right person.
Employment Position: Full Time
Salary:
$50,000.00 - $80,000.00 Yearly
Salary is not negotiable.
Zip Code: 06450
Service Consultant
Buford, GA jobs
As a service consultant you will be responsible for initiating automotive services and repairs by ascertaining vehicle performance problems and service requests; verifying warranty and service contract coverage; developing estimates; writing repair orders; maintaining customer records. You will serve as the communicator and liaison between the customer and technician; ensuring the customer's needs are understood by the technician and the needed and recommended service/repairs are understood by the customer.
Education
High School
Experience
4-7 years
Additional Information
Previous experience required and will need to provide references
Employment Position: Full Time
Salary:
$45,000.00 - $100,000.00 Yearly
Salary is not negotiable.
Zip Code: 30519
Service Consultant
Auburn, AL jobs
As a service consultant you will be responsible for initiating automotive services and repairs by ascertaining vehicle performance problems and service requests; verifying warranty and service contract coverage; developing estimates; writing repair orders; maintaining customer records. You will serve as the communicator and liaison between the customer and technician; ensuring the customer's needs are understood by the technician and the needed and recommended service/repairs are understood by the customer.
Education
High School
Experience
Less than 1 year
Additional Information
Full time, Health insurance is available, 401 k, profit sharing, every other Saturday, New store will be open in about a year, with Air Conditioned and heated shop. New shop will have toolboxes supplied. We are about 3 miles from Auburn University. 45 minutes from Fort Benning.2 hours from Atlanta. Auburn consistently has one of the best school systems in the state. Uniforms will be furnished.
Employment Position: Full Time
Salary:
$30,000.00 - $100,000.00 Yearly
Salary is negotiable.
Zip Code: 36830
Service Consultant
Hammond, LA jobs
As a service consultant you will be responsible for initiating automotive services and repairs by ascertaining vehicle performance problems and service requests; verifying warranty and service contract coverage; developing estimates; writing repair orders; maintaining customer records. You will serve as the communicator and liaison between the customer and technician; ensuring the customer's needs are understood by the technician and the needed and recommended service/repairs are understood by the customer.
Education
High School
Experience
Less than 1 year
Employment Position: Full Time
Salary:
$65,000.00 - $85,000.00 Yearly
Salary is not negotiable.
Zip Code: 70401
Service Consultant
Monmouth Junction, NJ jobs
As a service consultant you will be responsible for initiating automotive services and repairs by ascertaining vehicle performance problems and service requests; verifying warranty and service contract coverage; developing estimates; writing repair orders; maintaining customer records. You will serve as the communicator and liaison between the customer and technician; ensuring the customer's needs are understood by the technician and the needed and recommended service/repairs are understood by the customer.
Education
High School
Experience
4-7 years
Additional Information
Route 1 Hyundai hires exceptional people to provide an extraordinary experience for everyone who steps foot on our lot. This isn't another job but a chance for you to take control of your future and your career. Our teams develop and grow from within through training, mentorship, and self-motivation. With the right attitude and work to back it up, Route 1 Hyundai is a place to build your future your way.
About Us:
We offer our Service advisors Commission paid weekly, CSI bonuses, and monthly spiffs
Employee purchase program on both new & pre-owned cars
Employee Parts & Service Discounts
Medical, Dental & Vision Insurance, life insurance, long-term & short-term disability
We offer a company-matched 401K
Paid time off, Vacation, Sick/Personal time
Ongoing training and development
What You'll do each day:
Check in each client with a detailed vehicle walk-around in the service drive using a tablet, review open campaigns & recalls, and the client's requested services. This may include declined work from a previous visit.
Meet or exceed targeted sales goals & the targeted customer satisfaction index
Document vehicle problems by listening to customers describe them and by asking probing questions.
Maintain contact with customers throughout the day- keeping customers informed of the status of their vehicle repair (i.e. 10:00 am, 2:00 pm & 4:00 pm updates). This will be done via text, email, and/or phone calls.
Communicate the cost of repairs, including parts & labor.
Contact warranty companies as needed and collect all balances.
Monitor your customer's vehicle throughout the day, ensuring repairs will be completed on or before the promised time.
Properly document the customer's declined repairs, additionally, review any past declines for discussion with the customer on their current visit.
Educate customers on the values and benefits of proper vehicle maintenance, i.e., reducing carbon footprint, improving fuel economy, and extending the life of their vehicle.
Schedule follow-up visits and remind customers of our Customer Service Surveys.
About you:
3+ years as a service advisor/writer
3+ years of customer service
Service Scheduler experience is a plus
Job Type: Full-time
Benefits:
401(k)
401(k) matching
Dental insurance
Health insurance
Life insurance
Paid time off
Referral program
Vision insurance
Employment Position: Full Time
Salary:
$69,000.00 - $165,000.00 Yearly
Salary is negotiable.
Zip Code: 08852
Service Consultant
Tallahassee, FL jobs
As a service consultant you will be responsible for initiating automotive services and repairs by ascertaining vehicle performance problems and service requests; verifying warranty and service contract coverage; developing estimates; writing repair orders; maintaining customer records. You will serve as the communicator and liaison between the customer and technician; ensuring the customer's needs are understood by the technician and the needed and recommended service/repairs are understood by the customer.
Education
High School
Experience
Less than 1 year
Additional Information
COME JOIN THE FUN AT WERNER HYUNDAI!!!!!!!!!
EARNING POTENTIAL: $50,000 - $120,000+ / year
* TOP DOG Service Advisors wanted! *
* Six Figure earning potential for high performers! *
Calling all "TOP DOG" service advisors!
Join a team with a proven sales system
Turn your results into a six-figure career!
Top results deserve top pay - Werner Hyundai!
Bring your results to a dealer that will reward them.
Are you a top performer and consistently deliver the best numbers in your service department?
Is your compensation package reflecting your "TOP DOG" status?
Tired of your pay plan being changed?
Tired of Management & systems that don't support you?
Is your company letting you know how much they appreciate you?
We understand what Top Performers need to thrive.
We are looking for a few talented service advisors to join our team of All Stars. We have a fun and unique system that produces extraordinary results. Do you have the horsepower to join our amazing team?
Ready to be both challenged and rewarded?
Then apply today and bring your "TOP DOG" results to a dealership that will reward them. Top Dogs deserve great pay and great benefits, and Werner Hyundai believes in paying for results.
Please send your resume for consideration to *****************************
Employment Position: Full Time
Salary:
$50,000.00 - $120,000.00 Yearly
Salary is not negotiable.
Zip Code: 32304
Easy ApplyService Consultant
Lafayette, IN jobs
As a service consultant you will be responsible for initiating automotive services and repairs by ascertaining vehicle performance problems and service requests; verifying warranty and service contract coverage; developing estimates; writing repair orders; maintaining customer records. You will serve as the communicator and liaison between the customer and technician; ensuring the customer's needs are understood by the technician and the needed and recommended service/repairs are understood by the customer.
Education
High School
Experience
Less than 1 year
Additional Information
Responsibilities
Greet customers promptly in a friendly and professional manner.
Listen to customer concerns and accurately document vehicle service needs.
Provide repair and maintenance recommendations using factory guidelines.
Prepare accurate repair orders and obtain proper approvals.
Communicate clearly with technicians, ensuring customer concerns are addressed.
Keep customers informed on repair status, costs, and completion times.
Review completed repairs with customers, ensuring satisfaction before vehicle delivery.
Promote dealership-recommended maintenance services and Hyundai programs.
Maintain high CSI (Customer Satisfaction Index) scores through excellent service.
Qualifications
Previous automotive service advisor or related experience preferred (Hyundai/Kia experience a plus).
Strong communication and interpersonal skills.
Ability to handle multiple tasks in a fast-paced environment.
Basic computer skills and familiarity with dealership management software (Tekion, CDK, Reynolds & Reynolds, etc. preferred).
Valid driver's license with clean driving record.
Customer-focused mindset and a positive, team-oriented attitude.
Benefits
Competitive pay plan (base salary + commission/bonus structure).
Health, dental, and vision insurance.
Paid time off and holidays.
401(k) retirement plan with employer match.
Factory training and career development opportunities.
Employee discounts on vehicles, parts, and service.
Employment Position: Full Time
Salary:
$50,000.00 - $85,000.00 Yearly
Salary is not negotiable.
Zip Code: 47905
Service Consultant
Gautier, MS jobs
As a service consultant you will be responsible for initiating automotive services and repairs by ascertaining vehicle performance problems and service requests; verifying warranty and service contract coverage; developing estimates; writing repair orders; maintaining customer records. You will serve as the communicator and liaison between the customer and technician; ensuring the customer's needs are understood by the technician and the needed and recommended service/repairs are understood by the customer.
Education
High School
Experience
1-3 years
Employment Position: Full Time
Salary:
$40,000.00 - $80,000.00 Yearly
Salary is negotiable.
Zip Code: 39553
Sales to Service Consultant
Urbana, IL jobs
Located at Napleton Toyota of Urbana, the Service to Sales Consultant is responsible for transitioning service customers into the sales process by proactively seeking out and setting up appraisals for qualified service customers. The Service to Sales Manager will assist the Sales Consultants through the sales process, while not actually closing the sale.
Take advantage of this rare opportunity to join one of the country's largest and most successful automotive dealership groups and Apply Today!
The Ed Napleton Automotive Group is affiliated with over 25 brands of new vehicles and 50+ dealerships throughout seven states. Our strength comes from the more than 3,500 employees nationwide. We are currently the tenth largest automotive group in the country, providing incredible growth opportunity.
What We Offer:
Potential pay ranges in $ 16.00-18.00 per hour + commission range per year. This includes incentive-based pay, so your skills and effort drive your income.
Family Owned and Operated - 90+ years in business!
Medical, Dental, Vision Insurance, 401k
For additional benefit information please go to:
NapletonCorpFlorida.MyBenefitsLibrary.com
Paid Vacation and Sick Time
Paid Training
Discounts on products, services, and vehicles
Fantastic Growth Opportunities
Job Responsibilities:
Greet customers coming in for service throughout the day, interacting with customers to build rapport.
Present "offers" to customers who qualify for a vehicle upgrade, while explaining advantages of upgrading into a new vehicle (savings on payments, fuel economy, and repairs; new warranty, manufacturer enhancements, three-year upgrade savingsā¦).
Introduce customers who are interested in finding out more information about their "offers" to the appropriate sales individual.
Assist the sales associate during the sales process as needed.
Follow up with customers that you were unable to speak with in person and set follow up reminder dates based on outcome of conversations.
Follow up with customers regarding lower payments or with leases expiring soon, using phone scripts when necessary.
Contact customers coming in for service the next day, prepare the customer for their service reception and print offers to review with customers once they arrive.
Other duties as assigned by management
Job Requirements:
1+ years of sales experience preferred
Excellent appearance, verbal/written communication
Excellent time management and organizational skills
Strong Customer Service skills
Able to handle customer objections
Motivated and goal oriented
Valid driver's license and clean driving record
18+ years of age or older to comply with the company driving policy
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression
Automotive Sales, Consultant, Service to Sales Consultant
Auto-ApplyService Consultant (Service Advisor)
Little Rock, AR jobs
Service Consultant For over 70 years, we have built our brand on strong family values and a philosophy of serving our guests, team members, and communities with the understanding that every team member is critical to our success. If you are looking for a great career with great people, apply today!
With state-of-the-art facilities and technology, Luther/Landers looks to its Advisors to positively shape the customer experience by ensuring prompt and courteous service.
Responsibilities
* Oversee drive lane to ensure prompt, courteous, and effective service
* Ensure daily inventory of tech time is consistently sold by efficiently distributing work
* Provide concierge-level service by carrying out "above and beyond" assignments that leave a positive impression with the customer
Qualifications
* Detail-oriented with exceptional organizational and time-management skills
* Demonstrated ability to manage others
* Exceptional written and verbal communication skills
* Professional, well-groomed appearance
What We Offer:
* Medical, Dental & Vision
* Short Term & Long Term Disability
* 401k with Match
* HSA/Flexible Spending
* Paid Vacation
* Growth Opportunities
* Paid Training/OME Certification
Offers of employment are contingent upon successfully passing a criminal background check and review of motor vehicle records.