Information Systems Technician jobs at California Bank of Commerce - 528 jobs

Under general direction, the IT Hardware Technician I addresses the daily operational management of the Bank's IT assets. Key Responsibilities / Essential Functions Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Manage hardware lifecycles including asset procurement, tracking, upgrades, end-of-life planning, and disposal. Ensure hardware standards are documented, maintained, and enforced bank wide. Image and deploy computers to end users with minimal direction. Conduct routine field service wrk within branch network as needed with minimal direction. Independently research validate, and resolve defects and outages reported by end users. When required, escalate issues to the appropriately experienced IT team member and/or external vendor. Mantain informational, procedural, and troubleshooting documentation to department standards. Ensure timely completion of personal deliverables, meet service level agreements, and follow departmental procedures. Act as an escalation point for the IT Support Technician I. Coordinate new user provisioning with IAM Specialists. Maintain confidentiality and security of sensitive information. Adhere to all corporate policies and procedures, Federal and State regulations, and laws. Complete all mandatory annual compliance training. Follow regulatory requirements including those pertaining to the Bank Secrecy Act (BSA), Anti-Money Laundering (AML), Customer Identification Program (CIP), and OFAC to assist in the identification, detection and determent of money laundering and other unlawful activities, as well as regulations pertaining to lending and consumer compliance to include fair lending laws. Perform other duties and special projects as assigned. Job Requirements Education: Associates degree in related field or equivalent combination of education and experience CompTIA A+ certification or equivalent experience Required: 2+ years of related experience. Strong problem-solving and analytical skills. Clear, accurate, and concise verbal and written communication skills. Strong organization and time management skills. Ability to quickly and independently learn new technologies and programs. Ability to understand and use Bank policies and procedures to ensure operational efficiency and regulatory compliance. Ability to work with confidential information appropriately. Ability to think and act within guidelines and limitations of bank policy and assigned personal authority. Valid Driver's License Proficient in Microsoft Office products. Preferred: Bachelor's degree in a related field CompTIA Cloud+, CompTIA Security+, and CompTIA Network+ certifications. Banking or financial services experience About HomeTrust Bank HomeTrust Bank, founded in 1926, is a North Carolina chartered, community-focused financial institution committed to providing value-added community banking through online/mobile channels and multiple locations in Virginia, North Carolina, South Carolina, Tennessee, and Georgia. Learn more at ************ Apply today to take your first steps towards joining this talented population of employees within a growing organization. Work Environment, Physical Requirements The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. HomeTrust Bank promotes an equal employment opportunity workplace which includes reasonable accommodation of qualified applicants and employees. This job operates in a professional office environment and routinely uses standard office equipment such as computers, phones, photocopiers, and fax machines. Specific vision abilities required by this position include close vision, distance vision, and the ability to adjust focus. Physical activity requiring reaching, sifting, lifting to 25 lbs., finger dexterity, grasping, feeling, repetitive motions, talking and hearing are required. The employee will frequently communicate and must be able to exchange accurate information with others. The employee may need to move around their office to attend meetings and to access files, machinery, or other job-related tools. Up to 50% travel required depending on business need. Offsite work may be required. After hours and weekends, while not standard, are sometimes required. DISCLAIMER: HomeTrust Bank is an evolving company. As such this job description is not necessarily an exhaustive list of all responsibilities, duties, skills, efforts, requirements or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed as assigned. HomeTrust Bank values and promotes diversity and inclusion in every aspect of our business and at every level within the company. We recruit, hire, and promote employees based on their individual ability and experience and in accordance with Affirmative Action and Equal Employment Opportunity laws and regulations. Our policy is that we do not discriminate on the basis of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, physical or mental disability, pregnancy, marital status, status as a protected veteran, or any other status protected by federal, state, or local law. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

Do you enjoy working with a variety of people and technologies each day? Do you excel at providing technology solutions to smart, driven individuals? Would you like to work at a leading Private Equity firm? If you answered yes to these questions then we have an exciting opportunity that's right up your alley. We are seeking an IT Support Specialist with a solid background in end user support, Windows and cloud systems to join our team in an important client-facing support capacity. Job Description: This is for a full-time, permanent position at a Private Equity firm allowing you to be an integral part of a small IT team. As an IT Support Specialist, you will work with users to quickly resolve any technical issues interrupting their productivity. We are looking for a creative and quick thinker who understands that while you may not always know the answer to a question, you know how to find it. You have experience working with both email, phone, and walk up support. Customer service expertise is essential. Qualifications: 5+ years of IT industry experience End user support experience for Windows in a corporate environment A drive to assist customers and solve their technical problems Experience working with a small IT Support team to be the point person at the office to perform important tasks: troubleshooting network desktop connectivity, testing Audio/Visual (AV) equipment, and handling inventory, for starters Ability to answer questions and provide support for employees in person and online (via email, phone, and tickets) A strong understanding of connecting computers to networks, especially over wifi and VPN Management of mobile devices (iPhone/Android) in a corporate environment Exceptional verbal and written communication skills with an emphasis on being clear, concise, and friendly (especially with demanding, high touch executive level clients) Problem solving and intuitive troubleshooting skills Perform small project-based work to improve IT and other systems Ability to work occasional weekends and after hours Does this opportunity interest you? If you are eager to expand your expertise by rolling up your sleeves and diving into a high-profile role, join us today to help continue providing best-in-class technology solutions and service! About us: We are 20+ year old investment vehicle based in Menlo Park with >$10 billion dollars under our management. We see technology as a competitive advantage and fully fund all technology needs. Powered by JazzHR Ulm40lMkIe

Do you enjoy working with a variety of people and technologies each day? Do you excel at providing technology solutions to smart, driven individuals? Would you like to work at a leading Private Equity firm? If you answered yes to these questions then we have an exciting opportunity that's right up your alley. We are seeking an IT Support Specialist with a solid background in end user support, Windows and cloud systems to join our team in an important client-facing support capacity. Job Description: This is for a full-time, permanent position at a Private Equity firm allowing you to be an integral part of a small IT team. As an IT Support Specialist, you will work with users to quickly resolve any technical issues interrupting their productivity. We are looking for a creative and quick thinker who understands that while you may not always know the answer to a question, you know how to find it. You have experience working with both email, phone, and walk up support. Customer service expertise is essential. Qualifications: 5+ years of IT industry experience End user support experience for Windows in a corporate environment A drive to assist customers and solve their technical problems Experience working with a small IT Support team to be the point person at the office to perform important tasks: troubleshooting network desktop connectivity, testing Audio/Visual (AV) equipment, and handling inventory, for starters Ability to answer questions and provide support for employees in person and online (via email, phone, and tickets) A strong understanding of connecting computers to networks, especially over wifi and VPN Management of mobile devices (iPhone/Android) in a corporate environment Exceptional verbal and written communication skills with an emphasis on being clear, concise, and friendly (especially with demanding, high touch executive level clients) Problem solving and intuitive troubleshooting skills Perform small project-based work to improve IT and other systems Ability to work occasional weekends and after hours Does this opportunity interest you? If you are eager to expand your expertise by rolling up your sleeves and diving into a high-profile role, join us today to help continue providing best-in-class technology solutions and service! About us: We are 20+ year old investment vehicle based in Menlo Park with >$10 billion dollars under our management. We see technology as a competitive advantage and fully fund all technology needs.

Would you like to work at a leading independent high school? Do you enjoy working with a students, faculty, and a variety of technologies each day? Do you excel at providing technology solutions to smart, driven individuals? If you answered yes to these questions then we have an exciting opportunity that's right up your alley. We are seeking an IT Support Specialist with a solid background in end user support, Macs, and cloud systems to join our growing team in an important client-facing support capacity. Job Opportunity: We are looking for an organized, dedicated, and skilled Technology Support Analyst who is passionate about providing world-class IT services, and who will be responsible for the installation, configuration, maintenance, and repair of all faculty and staff client computing devices, including mostly Mac and some Windows laptops and iPads, as well as staffing the school's technology helpdesk. Necessary Skills, Abilities, Background, and Experience: Ability to start work at 8:00 every school day morning Ability to clearly communicate technical concepts to non-technical people Ability to recognize, analyze, and effectively solve problems in a timely and organized manner Ability to appropriately prioritize tasks to meet expected SLA, project deadlines, etc. Must be able to climb a ladder to service ceiling-mounted projectors Must be able to lift up to 15 pounds 3+ years' experience installing, configuring, and troubleshooting Windows and Mac OS X desktop and laptop hardware and software in a production networked environment 2+ years' experience installing, configuring, and supporting Microsoft Office 2+ years' experience setting up, configuring, and troubleshooting iPads or other Apple iOS devices

Job Description Would you like to work at a leading independent high school? Do you enjoy working with a students, faculty, and a variety of technologies each day? Do you excel at providing technology solutions to smart, driven individuals? If you answered yes to these questions then we have an exciting opportunity that's right up your alley. We are seeking an IT Support Specialist with a solid background in end user support, Macs, and cloud systems to join our growing team in an important client-facing support capacity. Job Opportunity: We are looking for an organized, dedicated, and skilled Technology Support Analyst who is passionate about providing world-class IT services, and who will be responsible for the installation, configuration, maintenance, and repair of all faculty and staff client computing devices, including mostly Mac and some Windows laptops and iPads, as well as staffing the school's technology helpdesk. Necessary Skills, Abilities, Background, and Experience: Ability to start work at 8:00 every school day morning Ability to clearly communicate technical concepts to non-technical people Ability to recognize, analyze, and effectively solve problems in a timely and organized manner Ability to appropriately prioritize tasks to meet expected SLA, project deadlines, etc. Must be able to climb a ladder to service ceiling-mounted projectors Must be able to lift up to 15 pounds 3+ years' experience installing, configuring, and troubleshooting Windows and Mac OS X desktop and laptop hardware and software in a production networked environment 2+ years' experience installing, configuring, and supporting Microsoft Office 2+ years' experience setting up, configuring, and troubleshooting iPads or other Apple iOS devices Powered by JazzHR XbdHm6Clei

Do you enjoy working with a variety of people and technologies each day? Do you excel at providing technology and business solutions to smart, driven individuals? If you answered yes to these questions then we have an exciting opportunity that's right up your alley. We are seeking an IT Support Specialist with a solid background in end user support, Windows, Macs, and cloud systems to join our growing team in an important client-facing support capacity. Job Description: This is for a full-time, permanent position at growing IT consulting company allowing you to work with many different technologies but within a regular, stable base of clients. As an IT Support Specialist, you will collaborate with employees to quickly resolve any technical issues interrupting their productivity. We are looking for a creative and quick thinker who understands that while you may not always know the answer to a question, you know how to find it. You have experience working with both email, phone, and walk up support. Customer service expertise is essential. Our capital management clients have over $150B under management and we work with some of the Bay Area's most prestigious independent schools. Qualifications: 3 to 5 years of IT industry experience End user support experience for Windows and MacOS A drive to assist customers and solve their technical problems Work with various IT departments and the IT Support team to be the point person at the office to perform important tasks: troubleshooting network connectivity, testing Audio/Visual (AV) equipment, and handling inventory, for starters Image Windows, and configure these computers for employees Answer questions and provide support for employees in person, at our offices, and online (via email, Slack, and tickets) A strong understanding of connecting computers to networks, especially over wifi and VPN Management of mobile devices (iPhone/Android) in a corporate environment Exceptional verbal and written communication skills with an emphasis on being clear, concise, and friendly (especially with demanding, high touch executive level clients) Problem solving and intuitive troubleshooting skills Perform small project-based work to improve IT and other systems Showcase your knowledge by training other employees on new applications, hardware, and more Ability to lift 50+ lbs computer equipment and hardware, climb ladders, and use hand tools where necessary Ability to work occasional weekend days Does this opportunity interest you? If you are eager to expand your expertise by rolling up your sleeves and diving into a high-profile role, join us today to help continue providing best-in-class technology solutions and service! About us: Founded in 2007, and profitable since inception, our company is self-funded with no outside investors. Every member of the management team has over 20 years of experience in the industry. Our employees work hard, enjoy their work, and have a life outside of work too. We provide best of breed technology solutions to SMB clients that have Fortune 500 technology needs. Our customers include Venture Capital, Private Equity, Hedge Funds, independent schools, and technology startups (our investment firm customers have over $150 Billion, combined, under management). We create tailored IT solutions for companies that need well-managed, secure, highly available, disaster recovery protected systems. We augment IT departments by bringing special expertise and experience and are the IT department for clients without IT staff, who require high-touch support and superior systems management. We provide monitoring and remote management of systems, along with managed services. Powered by JazzHR lk NQwlYVFU

ABOUT US: Ascensus Global, Inc. (formerly MultiLingual Solutions, Inc.) is a Service-Disabled Veteran-Owned Small Business (SDVOSB) with more than 21 years of successful experience providing professional language services, foreign language and cultural training, and analysis support to a broad client base consisting of more than 40 U.S. military and intelligence customers, as well as over 2,000 civilian government, commercial and non-profit organizations in various fields. With ISO 9001:2015 and 17100:2015 certifications, AGI provides services in more than 100 languages, employing innovative technologies and methodologies and applying best practices from both the Government and commercial arenas to advance each customer's unique communication and operational objectives throughout the U.S. and across the globe. POSITION SUMMARY: AGI is seeking two (2) Technical and Resource Support Specialist in JBLM in WA to support a country-wide language training contract. The Technical/Resource Specialist is responsible for providing customer service, administrative support, and resource/facilities functions 100% of the time. *This contract is pending award. Requirements ESSENTIAL RESPONSIBILITIES: Provide customer service support (in person, via email or phone), which includes assisting customers in the selection and checkout of materials and orientation to the use of language facility equipment upon request from customers. Provide support to staff and instructors with such administrative functions to include but not limited to copying support, typing, duplication of classroom materials such as audio and video tapes, training aids and classroom set up and tear down, arranging supplies and training aid support. Schedule facilities and distance learning delivery to include monitoring the use of the computer lab/language lab. Control and maintain an extensive inventory of materials, publications and equipment. Generate reports on attendance, inventories and scheduling. Install and configure devices such as scanners, printers, and keyboards upon consultation with local network administrators. Provide expertise in Automated Visual (AV) technologies, general multi-media equipment, interactive whiteboards and touchscreens, language lab equipment, CD burners, scanners, satellite communications equipment, digital cameras and digital video cameras, video capture software and hardware utilities, and sound recording equipment and software. Provide generalized instruction on the operation and use of such equipment on an ad hoc basis. Provide expertise in the installation and use of office software, such as MS Office suite products, data management program, educational and foreign language software, particularly with the installation and use of foreign fonts. Review and test software packages for potential use in projects and operations and maintain up to date knowledge of computer technology and recommend upgrades and new equipment as necessary. Provide expertise with authoring software to include the ability to design screen pages for web-based lessons, develop and use templates, import audio and video media, create hyperlinks and linking sound files, edit technology aspects of lessons, create navigation tools and strategies, manipulate fonts and use font development software, and develop keyboard layouts for foreign fonts when necessary. Provide technical expertise to all staff, teachers, and students with computer/technology and language laboratory issues. Provide expertise in managing and maintaining a web site, using current HTML-based authoring tools. Configure and manage language learning telecommunications links comprised of satellite television broadcasts, teleconferencing, video conferencing, and Internet distance learning programs. SECURITY CLEARANCE: All personnel hired are required to possess and maintain a favorably adjudicated National Agency Check with Inquiries (NACI) investigation as a condition of employment. QUALIFICATIONS: U.S. citizenship. Minimum 1 year of technical and resource support experience. Familiarity with foreign languages and/or training. PREFERRED QUALIFICATIONS: Experience supporting a language training contract. 3 years of technical and resource support experience. WORK ENVIRONMENT: 8-hour shifts. PAY RANGE: Pay Range: $85,000 - $95,000 Ascensus Global Inc. (AGI) pay range and level are general guidelines for this job. Several factors, including education, geographic location, contract labor categories, experience, knowledge, skills, and abilities, or market data, determine the final salary. BENEFITS: Our benefits package includes health and welfare options (medical, dental, vision, and health savings account), short and long-term disability, company-paid life insurance, additional voluntary coverage, a 401(k) plan with company match, paid time off, and holiday pay. AGI is committed to equal employment opportunity without regard to race, color, ethnicity, national origin, sex, pregnancy, marital status, sexual orientation, gender identity, age, religion, disability, military/veteran status, or any other characteristic or condition protected by federal, state, or local laws. We support the employment and advancement in employment of individuals with disabilities and of protected veterans, and we treat qualified individuals without discrimination regardless of their physical/mental disability or veteran status.

You will find a lot more at Riverview Bank! Finding a place to grow, contribute and make a difference is what you will find working with us - it's about you! We are looking for team members with vision, leadership, and that special can-do spirit. Riverview Bank strongly believes in investing in our team members, and in the communities we serve. SUMMARY Provides computer support to employees in all departments and branches. The pay range this position is between $21.00 and $30.00 an hour. The specific rate offered will depend on several factors including but not limited to applicant's skills and prior relevant experience. Hired candidate may be eligible for healthcare benefits, 401K plan, short term & long-term disability coverage, life insurance, vacation & sick time, educational assistance, and several holidays. Certain roles are eligible for additional rewards. ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned. * Assists users to resolve computer related problems such as inoperative hardware or software. Assist users with logon issues. * Computer hardware and software maintenance and installation. * Writes project reports and documentation for new or modified software and hardware. * Diagnose PC, LAN, WAN and data communication problems. * Performance monitoring, security, file maintenance and backup/recovery as it relates to microcomputers. * Assists department staff with application customization. * Assists with work projects such as converting to new hardware or software. * Makes recommendations for improvements in computer system. * Evaluates and tests vendor supplied software packages for compatibility with existing system, ease of use, and whether software meets user needs. * Participates in and completes training objectives with passing scores. * Follow all Riverview policies and procedures. RELATIONSHIPS * Daily contact with Supervisor to receive direction and discuss department issues. * Daily contact with IT department staff. * Frequent contact with other departments/branches to provide assistance and support. QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. EDUCATION and/or EXPERIENCE Associate's degree (A. A.) or equivalent from two-year college or technical school; and one to two years related experience and/or training; or equivalent combination of education and experience. SKILLS * Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. * Ability to write reports and business correspondence. * Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public. * Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. * Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form in a timely manner. OTHER Accurate data input; at least 30 wpm. PHYSICAL DEMANDS While performing the duties of this job, the employee is regularly required to effectively communicate via phone/video, messaging, and email. The employee is required to use computer and office equipment such as a computer, printer, copier, as well as computer software such as Microsoft Office. You may also frequently be required to occupy a workstation for long periods of time. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions. Riverview Bank does not accept unsolicited resumes from any third party staffing agencies and/or search firms for any job postings. Third parties are not authorized to submit profiles, applications, or resumes to this site or to any Riverview Bank employee. Any such submissions, Riverview Bank will not be responsible for any fees related to unsolicited resume submissions without written consent from the Talent Acquisition Team. Including, but not limited to the candidate hired for a position.

Description Equity Methods is seeking a motivated and proactive Technology Support Specialist to join our dynamic IT team. This role will provide comprehensive technical support to end users, including help desk services, onboarding and offboarding processes, and occasional physical labor such as setting up workstations or moving equipment. The successful candidate will work in-office five days a week (Monday through Friday) and will have the unique opportunity to learn from two seasoned IT professionals who will serve as mentors. We are looking for a self-starter eager to master dozens of technologies, take ownership of issues, and proactively create and document procedures to enhance operational efficiency. The Role in a Nutshell Help Desk Support: Provide first-line technical support to end users via phone, email, or in-person, with the help of our MSP, resolving hardware, software, and network-related issues promptly and efficiently. Onboarding/Offboarding: Facilitate the onboarding process for new employees by setting up workstations, accounts, and access to necessary systems; manage offboarding by deactivating accounts, collecting equipment, and ensuring compliance with IT policies. Physical Labor: Perform tasks such as installing and configuring hardware, moving IT equipment, and setting up office technology (e.g., monitors, desktops, TVs). Issue Ownership: Take full ownership of reported issues, from initial troubleshooting to resolution, escalating complex problems to senior IT staff when necessary. Procedure Development: Proactively identify opportunities to improve IT processes, create and document standard operating procedures (SOPs), and maintain an organized knowledge base. Technology Learning: Actively learn and support a wide range of technologies, including operating systems (Windows, mac OS), productivity software (e.g., Microsoft Office), and enterprise systems (e.g., Active Directory, JIRA, InTune, Jamf, VPNs). Inventory Management: Assist with tracking and maintaining physical and digital inventory, ensuring equipment and assets are properly documented and maintained. User Training: Provide basic training and guidance to end users on technology usage and best practices to improve their productivity and security awareness. We Are: Zealous about exceptional client service and internal collaboration. Agile and execution-focused, with a bias toward action and impact. Growth-oriented and committed to professional development. Feedback-heavy and mentoring-rich, with a culture of continuous improvement. Eager to solve complex, ambiguous problems with creativity and rigor. Hardworking and passionate about building the future of technology-enabled consulting. Qualifications & Requirements: Education: Associate's or Bachelor's degree in Information Technology, Computer Science, Computer Security or a related field (or equivalent experience). Experience: 1-3 years of experience in a help desk or end user support role preferred; entry-level candidates with strong enthusiasm for technology will be considered. Technical Skills: Familiarity with Windows 11, Microsoft Server and mac OS environments. Basic understanding of networking concepts (e.g., TCP/IP, DNS, DHCP). Experience with ticketing systems, Jira, is a plus. Exposure to Active Directory, Microsoft 365, or other enterprise tools is preferred. Soft Skills: Self-starter with a strong desire to learn and take initiative. Excellent problem-solving skills and attention to detail. Strong communication and interpersonal skills to interact with end users and team members. Ability to prioritize tasks and manage time effectively in a fast-paced environment. Physical Requirements: Ability to lift and move equipment (up to 50 lbs) and perform tasks requiring mobility, such as crawling under desks or climbing ladders for cabling. Work Schedule: Must be available to work in the Scottsdale office Monday through Friday, 9:00 AM - 5:00 PM. Background check required. About Equity Methods Equity Methods is a financial services consulting firm specializing in stock-based equity compensation and other complex financial reporting and valuation services. We deliver impact-rich engagements across three core practice groups: financial reporting, valuation services, and HR advisory. With over 125 professionals and experience with over 1,000 publicly traded clients (including 50 Fortune 100 companies), Equity Methods combines the best traits of an industry-leading professional services firm with the best of an entrepreneurial, technology-enabled company. We have consistently been rated a Top Company to Work for in Arizona.

The Company: Faraday Future (FF) is a California-based mobility company, leveraging the latest technologies and world's best talent to realize exciting new possibilities in mobility. We're producing user-centric, technology-first vehicles to establish new paradigms in human-vehicle interaction. We're not just seeking to change how our cars work - we're seeking to change the way we drive. At FF, we're creating something new, something connected, and something with a true global impact. Your Role: As an IT Support Specialist, you provide IT end-user support services and help achieving IT service levels and a high customer satisfaction. Responsibilities: Respond to service requests and assist with technology needs of IT end-users and systems, providing technical support and resolution for requests, incidents, and problems. Provide follow up as needed to confirm resolution of incidents and problems. Documents resolution of incidents and service request in the IT Service Desk Management system Perform duties in compliance with legal/statutory regulations, including applicable SOX compliance Support client system standards and security policies under the direction of management Track and maintain IT asset inventory Install and configure client systems and applications Maintain positive relationships with Faraday Future staff Qualifications: Bachelor's Degree in Computer Science, Computer Information Systems or a related field 6+ years IT experience working as an IT Support Specialist Self-driven and highly passionate about customer-service orientation and providing excellent service Familiar with standard IT Service Desk department concepts, best practices, and procedures Experience with IT Service Desk and remote-control software Experience working with different operating systems including Windows 10, Mac OS, Android, and iOS Experience in Office 365, Mobile Device Management, and Active Directory Time-management skills and the ability to establish reasonable and attainable deadlines for resolution and prioritize workload efficiently in a high-pressure environment Proven analytical and problem-solving abilities Experience working in a team-oriented, collaborative environment Strong written and verbal communications skills Strong documentation skills A creative curiosity, collaborative ethic, hardworking enthusiasm, and driving personal vision A penchant for multi-tasking and self-starting A true sense of determination… and hopefully a sense of humor Hourly Pay Range: ($32-$35/hour DOE), plus benefits and incentive plans Perks + Benefits Healthcare + dental + vision benefits (Free for you/discounted for family) 401(k) options Casual dress code + relaxed work environment Culturally diverse, progressive atmosphere Faraday Future is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

IT Help Desk Department: IT Manager: IT Manager This position will provide first level contact and provide resolutions to Bank IT issues. This position will manage multiple calls with help-desk software and resolve/assign tickets. Essential Functions: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. * Fully support, configure, maintain and upgrade Bank's networks and in house servers * Properly escalate unresolved queries to the next level of support * Track, route and redirect problems to correct resources * Configured and set up workstations and laptops in accordance with the Banks policy * Maintained Active Directory, create and delete user accounts, and assigned different rights to users and groups within Bank operating systems * Create the Active Directory structure and mapped connections to printers and other peripheral devices * Create static IP addresses to specific computers and maintained records of all machines going to different users * Assist with assigning IP Addresses and re-imaging PCs, Laptops, and all other types of equipment * Monitor servers and Bank systems. Provide support to Branch and mobile device users * Analyze and provided troubleshooting on software and hardware issues * Resolve issues pertaining to computer workstation and network configuration. * Respond to a variety of queries pertinent to software, hardware, email configurations, computer-related questions, etc. * Install operating systems, software, antiviruses and patches. * Provide on-site support in Branch locations during startup/shut down to Bank standard operating systems and procedures, expediting issue resolution to ensure successful project outcomes * Conduct troubleshooting for installation of hardware/software, desktops, docking stations, laptops, VPN configuration, and NIC cards to enhance network connectivity and minimize down time. * Collaborate with Bank vendors/developers to plan and implement software releases, effectively communicating changes and providing expanded internal and external customer support * Analyzed data while listening and speaking directly to vendors, employees, clients, and customers to construct written recommendations and resolutions. * Compose and maintain technical documentation to expand knowledge base and provide resources for product support across all platforms. * Document and maintained I.T. processes and enforce network policies and procedures * Specify system requirements and design solutions * Research and make recommendations on server system administration Supervisory Responsibility This position has no supervisory responsibilities. Position Type: This position is a full-time, non-exempt position. Typical work hours are Monday through Friday, 8:00am to 5:00pm. Travel: Travel is expected for this position. Work Environment: This job operates in a professional office environment. This position uses office equipment such as computers, phones, copy and fax machines, calculators, filing cabinets and printers. Physical Demands: This position will be responsible for writing, typing, speaking, listening, lifting (up to 50 pounds), driving, carrying, seeing (such as close, color and peripheral vision, depth perception and adjusted focus), sitting, pulling, walking, standing, squatting, kneeling and reaching. Mental Demands: The incumbent in this position must be able to accommodate to reading documents or instruments, detailed work, problem solving, customer contact, reasoning, math, language, presentations, verbal and written communication, analytical reasoning, stress, multiple concurrent tasks and constant interruptions. Education and Experience: * BS degree in Information Technology, Computer Science or equivalent * Proven working experience in providing help desk support * Working knowledge of help desk software, databases and remote control * Strong client-facing and communication skills * Advanced troubleshooting and multi-tasking skills * Customer service orientation

Osaic Careers Technology Support Opportunity in Financial Services Technology Support Specialist II Role Type: Full time (5 days Weekly in Office) Salary: $60,000 - $70,000 per year + annual bonus Actual compensation offered will be determined individually, based on a number of job-related factors, including location, skills, experience, and education. Our competitive compensation is just one component of Osaic's total compensation package. Additional benefits include health, vision, dental insurance, 401k, paid time away, volunteer days and much more. To view more details of what you can look forward to, visit our careers page: ******************************************** Summary: The position of Technology Support is responsible for providing support to department management, trust officers and administrators. The position is also expected to provide support to the Technology Officer in developing and maintaining systems to provide efficiency for daily operations of Premier Trust. Responsibilities: Maintains a thorough working knowledge of all applications on the network Implement network security measures to protect against unauthorized access and cyber threats Manage firewalls, intrusion detection/prevention systems, and access control policies Maintain on premise Windows Server administration Conduct network vulnerability assessments and remediation Plan for future network growth and scalability needs Designing, implementing, maintaining, and troubleshooting an organization's networks, ensuring optimal performance, security, and connectivity by managing hardware like routers, switches, firewalls, and overseeing network infrastructure Develop and maintain the organizations Information Security Policies and Procedures Develop and maintain the organizations Microsoft 365 tenant; Exchange, Intune, Entra, conditional access policies, baseline configurations Ensuring technology standards and best practices are met Assist the Technology Officer to test and maintain disaster and emergency recovery plans Act as a backup to the Technology Officer's daily duties; basic desktop support, system maintenance, liaison to Ergos fka Anexeon, etc. Works with other departments to use new technologies to streamline company policies and rules Evaluates new technology and makes recommendations on technological solutions Respond to routine inquiries and provide effective customer service and assist in resolving problems within given authority Refers problems to appropriate individuals and ensures answers or information is received by inquiring party Ability work independently and in a team environment Maintains strict confidentiality of all records and data received and produced. Complies with Bank Secrecy Act (“BSA”), OFAC Anti-Money Laundering (“AML”), and USA PATRIOT ACT policies and procedures when reviewing trusts. Report any customer suspected of suspicious activity immediately to the BSA/Compliance Officer. Comply with all company policies and procedures, state laws and regulations. Participate in required annual BSA/AML/OFAC and Compliance training. Exhibits objectively and openness to others' views; gives and welcomes feedback; contributes to building a positive team spirit. Consistently report to work on time; adhere to scheduled breaks; attend all meetings and training as required of the position. Understand business implications of decisions; display orientation to profitability; align work with strategic goals. Treats people with respect; Inspires the trust of others; works with integrity and ethically; upholds organizational values; accepts responsibility for own actions. Demonstrates knowledge of adherence to EEO policy; shows respect and sensitivity for cultural differences; educates others on the value of diversity; promotes working environment free of harassment of any type; builds a diverse workforce. Follows policies and procedures; completes tasks correctly and on time; supports the company's goals and values. Performs the position safely, without endangering health or safety to himself or herself or others, will be expected to report potentially unsafe conditions. The employee shall comply with occupational safety and health standard and all rules, regulations and orders issued pursuant to the OSHA Act of 1970, which are applicable to one's own actions and conduct. All other duties as assigned Education Requirements: High School Diploma or equivalent (GED) required. Basic Requirements: Salesforce knowledge is a plus Must be proficient in utilizing various software packages including Microsoft Office, Outlook, Power Point and Excel. Effective communication and leadership skills. Ability to analyze complex problems and identify appropriate solutions. Ability to make rule based and analytical decisions. Ability to organize, prioritize and handle multiple tasks. Ability to conduct training needs analysis. Ability to pay close attention to detail. Ability to maintain complete confidentiality of information Ability to effectively function as a team player Ability to be at work on a regular and predictable basis

Job Description The position of Technical Support Specialist I is established to provide front line service desk support for credit union. Maintain service levels set by the department. Minimum Qualifications (Education, Experience, Skills): Associates degree or equivalent work experience. A+ certification or 2 additional years of relevant work experience; or 2 years of internal SDCCU member facing experience may be considered. 2 years of experience supporting PC systems, hardware and software, in a professional capacity. Enterprise level competency with Microsoft Windows, Office and Outlook. Basic knowledge of Networking, Desktop and/or Laptop imaging. Working knowledge of Active Directory. Professional and effective interaction, verbal and written communication skills. Demonstrated ability to coordinate concurrent projects and tasks, self-organize and prioritize meeting deadlines. Track record of applying critical thinking and effective problem-solving skills. Prior experience with service desk ticketing systems preferred. Win10, Win11, and virtual desktop familiarity preferred. Office 2016, 2019, O365 familiarity preferred. Zoom and MS Teams familiarity preferred. Essential Duties and Responsibilities Receive, process, and resolve IT service desk requests Provide technical support to all departments and branches Provide excellent Customer Service and support for trouble desk issues. Escalate service desk requests and provide status updates to users Install and Support PC's, phones, and other equipment Install and configure software applications Adds/moves/changes to user accounts in Active Directory and other applications Troubleshoot computer hardware and software Troubleshoot Email and Mobile Devices Basic printer configuration and support Assist with initial configuration of new equipment & software Install and configure software applications utilizing endpoint management solution. Active Directory triage/troubleshooting. Telecom duties include system administration tasks such as activating phones, setting up users and agents, configuring queues and extensions, and monitoring performance. Participate in AML/BSA compliance training as assigned. Adhere to credit union AML/BSA policy and procedures including CTR rules and form preparation, identify and refer suspicious activity to the Compliance Department, perform OFAC comparisons, and properly identify individuals in accordance with Branch Operations procedures Other Duties & Responsibilities Perform other duties as assigned. Occasional travel. Physical Demands and Work Environment The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel objects, tools, or controls and talk or hear. The employee is frequently required to stand and reach with hands and arms. The employee is occasionally required to walk; sit; climb or balance; and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. The noise level in the work environment is usually moderate. Monday - Friday 8:30am to 5:30pm Saturday (rotating) - 8:00am to 4:30pm Full time - 40 hours a week

Job Description IT Help Desk Department: IT Manager: IT Manager This position will provide first level contact and provide resolutions to Bank IT issues. This position will manage multiple calls with help-desk software and resolve/assign tickets. Essential Functions: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Fully support, configure, maintain and upgrade Bank's networks and in house servers Properly escalate unresolved queries to the next level of support Track, route and redirect problems to correct resources Configured and set up workstations and laptops in accordance with the Banks policy Maintained Active Directory, create and delete user accounts, and assigned different rights to users and groups within Bank operating systems Create the Active Directory structure and mapped connections to printers and other peripheral devices Create static IP addresses to specific computers and maintained records of all machines going to different users Assist with assigning IP Addresses and re-imaging PCs, Laptops, and all other types of equipment Monitor servers and Bank systems. Provide support to Branch and mobile device users Analyze and provided troubleshooting on software and hardware issues Resolve issues pertaining to computer workstation and network configuration. Respond to a variety of queries pertinent to software, hardware, email configurations, computer-related questions, etc. Install operating systems, software, antiviruses and patches. Provide on-site support in Branch locations during startup/shut down to Bank standard operating systems and procedures, expediting issue resolution to ensure successful project outcomes Conduct troubleshooting for installation of hardware/software, desktops, docking stations, laptops, VPN configuration, and NIC cards to enhance network connectivity and minimize down time. Collaborate with Bank vendors/developers to plan and implement software releases, effectively communicating changes and providing expanded internal and external customer support Analyzed data while listening and speaking directly to vendors, employees, clients, and customers to construct written recommendations and resolutions. Compose and maintain technical documentation to expand knowledge base and provide resources for product support across all platforms. Document and maintained I.T. processes and enforce network policies and procedures Specify system requirements and design solutions Research and make recommendations on server system administration Supervisory Responsibility This position has no supervisory responsibilities. Position Type: This position is a full-time, non-exempt position. Typical work hours are Monday through Friday, 8:00am to 5:00pm. Travel: Travel is expected for this position. Work Environment: This job operates in a professional office environment. This position uses office equipment such as computers, phones, copy and fax machines, calculators, filing cabinets and printers. Physical Demands: This position will be responsible for writing, typing, speaking, listening, lifting (up to 50 pounds), driving, carrying, seeing (such as close, color and peripheral vision, depth perception and adjusted focus), sitting, pulling, walking, standing, squatting, kneeling and reaching. Mental Demands: The incumbent in this position must be able to accommodate to reading documents or instruments, detailed work, problem solving, customer contact, reasoning, math, language, presentations, verbal and written communication, analytical reasoning, stress, multiple concurrent tasks and constant interruptions. Education and Experience: BS degree in Information Technology, Computer Science or equivalent Proven working experience in providing help desk support Working knowledge of help desk software, databases and remote control Strong client-facing and communication skills Advanced troubleshooting and multi-tasking skills Customer service orientation

IT Help Desk Department: IT Manager: IT Manager This position will provide first level contact and provide resolutions to Bank IT issues. This position will manage multiple calls with help-desk software and resolve/assign tickets. Essential Functions: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. * Fully support, configure, maintain and upgrade Bank's networks and in house servers * Properly escalate unresolved queries to the next level of support * Track, route and redirect problems to correct resources * Configured and set up workstations and laptops in accordance with the Banks policy * Maintained Active Directory, create and delete user accounts, and assigned different rights to users and groups within Bank operating systems * Create the Active Directory structure and mapped connections to printers and other peripheral devices * Create static IP addresses to specific computers and maintained records of all machines going to different users * Assist with assigning IP Addresses and re-imaging PCs, Laptops, and all other types of equipment * Monitor servers and Bank systems. Provide support to Branch and mobile device users * Analyze and provided troubleshooting on software and hardware issues * Resolve issues pertaining to computer workstation and network configuration. * Respond to a variety of queries pertinent to software, hardware, email configurations, computer-related questions, etc. * Install operating systems, software, antiviruses and patches. * Provide on-site support in Branch locations during startup/shut down to Bank standard operating systems and procedures, expediting issue resolution to ensure successful project outcomes * Conduct troubleshooting for installation of hardware/software, desktops, docking stations, laptops, VPN configuration, and NIC cards to enhance network connectivity and minimize down time. * Collaborate with Bank vendors/developers to plan and implement software releases, effectively communicating changes and providing expanded internal and external customer support * Analyzed data while listening and speaking directly to vendors, employees, clients, and customers to construct written recommendations and resolutions. * Compose and maintain technical documentation to expand knowledge base and provide resources for product support across all platforms. * Document and maintained I.T. processes and enforce network policies and procedures * Specify system requirements and design solutions * Research and make recommendations on server system administration Supervisory Responsibility This position has no supervisory responsibilities. Position Type: This position is a full-time, non-exempt position. Typical work hours are Monday through Friday, 8:00am to 5:00pm. Travel: Travel is expected for this position. Work Environment: This job operates in a professional office environment. This position uses office equipment such as computers, phones, copy and fax machines, calculators, filing cabinets and printers. Physical Demands: This position will be responsible for writing, typing, speaking, listening, lifting (up to 50 pounds), driving, carrying, seeing (such as close, color and peripheral vision, depth perception and adjusted focus), sitting, pulling, walking, standing, squatting, kneeling and reaching. Mental Demands: The incumbent in this position must be able to accommodate to reading documents or instruments, detailed work, problem solving, customer contact, reasoning, math, language, presentations, verbal and written communication, analytical reasoning, stress, multiple concurrent tasks and constant interruptions. Education and Experience: * BS degree in Information Technology, Computer Science or equivalent * Proven working experience in providing help desk support * Working knowledge of help desk software, databases and remote control * Strong client-facing and communication skills * Advanced troubleshooting and multi-tasking skills * Customer service orientation

HelpDesk Technician Job Type: Full-Time | Non-Exempt | In Office Salary Range: $26.50 - $31.25 per year Commercial Bank of California (CBC) is the largest Latino-owned bank in California and a certified Minority Depository Institution (MDI). Headquartered in Irvine and founded in 2003, CBC is one of the largest privately held banks in the state, with over $3.5 billion in assets as of December 2024. We are a purpose-driven financial institution committed to building long-term relationships and delivering innovative, personalized banking solutions. Our leadership reflects the diverse communities we serve, and our mission is rooted in empowering entrepreneurs, business owners, and community leaders to thrive. As a certified MDI, CBC is proud to play a vital role in advancing financial inclusion and economic opportunity. We believe in a higher vision for banking-one that prioritizes trust, collaboration, and community impact. Join us and be part of a team that's redefining what it means to be a community-focused, relationship-driven bank that puts people over profits. Job Summary The Helpdesk Technician serves as the first point of contact for employees seeking technical support and is responsible for delivering exceptional customer service for company-supported computer applications and platforms. This role involves diagnosing and resolving technical issues, providing guidance on appropriate solutions, and ensuring timely follow-up. The technician also performs routine daily tasks, maintains documentation, and contributes to special departmental projects to enhance IT operations and user experience. Essential Duties and Responsibilities Provide technical assistance to employees in person, by phone, or email, ensuring timely and effective resolution of hardware, software, and mobile device issues. Install, configure, and maintain computers, printers, and peripherals; perform routine maintenance and repairs. Log and track help desk interactions, escalate urgent issues, and follow up to ensure complete resolution. Maintain system security, data integrity, and user access credentials; simulate and recreate user issues for troubleshooting. Assist in updating training materials and provide user training as needed. Support IT projects, prepare reports, and collaborate with vendors on upgrades and maintenance. Monitor and report recurring issues to management; stay current with system updates and industry trends. Maintain accurate inventory of desktop and printing equipment. Ensure compliance with Bank policies, procedures, and applicable regulations including BSA/AML and OSHA standards. Promote a respectful, inclusive, and ethical work environment aligned with the Bank's values and goals. Minimum Qualifications These specifications are general guidelines based on the minimum experience normally considered essential to the satisfactory performance of this position. The requirements listed below are representative of the knowledge, skill and/or ability required to perform the position in a satisfactory manner. Individual abilities may result in some deviation from these guidelines. Associate's degree in IT or related field, or equivalent technical training and 2+ years of relevant experience; Bachelor's degree preferred. Basic knowledge of IT operations, hardware/software troubleshooting, and network support. Familiarity with banking industry compliance and security standards is a plus. Strong communication skills with the ability to explain technical concepts clearly. Proficient in Microsoft Office, desktop applications, and mobile device platforms. Strong organizational, time management, and problem-solving skills. Ability to work independently and manage multiple tasks effectively. Valid driver's license and reliable transportation may be required. Benefits & Perks Competitive employer contribution to medical, dental and vision coverage 401k plan with employer match Flexible Spending Accounts (FSA) and Dependent Care Accounts Employee Assistance Program (EAP) Employer provided Calm subscription Employer provided mental health benefits through Teladoc Life, AD&D and disability insurance Minimum 15 Days of Vacation, 11 Paid Federal Holidays, Paid Time off to Volunteer Online discount program Tuition Reimbursement Program Equal Employment Opportunity & Accommodations Commercial Bank of California is proud to be an Equal Employment Opportunity employer. We are committed to creating an inclusive environment for all employees and applicants. All qualified individuals will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, disability, protected veteran status, or any other legally protected characteristic. We evaluate applicants fairly and equitably, including those with criminal histories, in accordance with applicable federal, state, and local laws. Commercial Bank of California is also committed to providing reasonable accommodations to individuals with disabilities. If you require a reasonable accommodation during the application or interview process, please contact us at ************ with the nature of your request and your contact information. Recruitment Policy Commercial Bank of California does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to CBC, either directly or indirectly, will be considered the property of Commercial Bank of California. We will not pay a fee for any placement resulting from the receipt of an unsolicited resume. To submit candidates for consideration, recruiting agencies must have a valid, written, and fully executed agreement with Commercial Bank of California. Without such an agreement in place, no agency submissions will be accepted or compensated.

About the Hiring Team Tencent Overseas IT has the mission to empower Tencent's rapid global growth with future ready, global IT platforms, applications and services. We are chartered to lead the Overseas IT strategy, architecture, roadmap and execution. Satisfying our internal/external customers and becoming a world class global IT team are our top aspirations. What the Role Entails Join Tencent's Overseas IT team to help build the next-generation AI-driven intelligent operations platform. You'll work with cutting-edge AI, automation, and enterprise integration technologies in a global, fast-paced environment. ● Support internal AI application development with RAG (Retrieval-Augmented Generation) and multi-agent workflows ● Assist in building the enterprise knowledge retrieval layer (document cleaning, embedding pipelines, hybrid search) ● Contribute to GraphRAG design combining CMDB, dependency topology, and knowledge graph modeling ● Help integrate enterprise APIs (ServiceNow, Workday, Microsoft Graph, etc.) ● Participate in testing, CI/CD automation, and performance tuning Who We Look For ● Master's student or recent graduate in Computer Science, Information Systems, or related field ● Proficient in at least one backend language (Python / Go / Node.js / Java) ● Familiar with modern frontend frameworks (Next.js / Vue / React) and TypeScript ● Knowledge of databases (MySQL / PostgreSQL / NoSQL) and Git workflows ● Understanding or project experience with AI apps, RAG, or agent frameworks ● Strong communication skills and ability to collaborate in English Nice-to-Haves ● Experience with LangChain, LlamaIndex, or Autogen ● Familiarity with Kubernetes, Docker, Prometheus, or Grafana ● Academic research, open-source, or AI project experience Location State(s) US-California-Palo Alto The expected base pay range for this position in the location(s) listed above is $27.00 to $57.70 per hour. Actual pay may vary depending on job-related knowledge, skills, and experience. This position will be eligible for 1 hour of paid sick leave for every 30 hours worked and up to 13 paid holidays throughout the calendar year. Subject to the terms and conditions of the applicable plans then in effect, full-time interns are also eligible to enroll in the Company-sponsored medical plan. Equal Employment Opportunity at Tencent As an equal opportunity employer, we firmly believe that diverse voices fuel our innovation and allow us to better serve our users and the community. We foster an environment where every employee of Tencent feels supported and inspired to achieve individual and common goals.

About the Hiring TeamTencent Overseas IT has the mission to empower Tencent's rapid global growth with future ready, global IT platforms, applications and services. We are chartered to lead the Overseas IT strategy, architecture, roadmap and execution. Satisfying our internal/external customers and becoming a world class global IT team are our top aspirations.What the Role EntailsJoin Tencent's Overseas IT team to help build the next-generation AI-driven intelligent operations platform. You'll work with cutting-edge AI, automation, and enterprise integration technologies in a global, fast-paced environment. ● Support internal AI application development with RAG (Retrieval-Augmented Generation) and multi-agent workflows ● Assist in building the enterprise knowledge retrieval layer (document cleaning, embedding pipelines, hybrid search) ● Contribute to GraphRAG design combining CMDB, dependency topology, and knowledge graph modeling ● Help integrate enterprise APIs (ServiceNow, Workday, Microsoft Graph, etc.) ● Participate in testing, CI/CD automation, and performance tuning Who We Look For ● Master's student or recent graduate in Computer Science, Information Systems, or related field ● Proficient in at least one backend language (Python / Go / Node.js / Java) ● Familiar with modern frontend frameworks (Next.js / Vue / React) and TypeScript ● Knowledge of databases (MySQL / PostgreSQL / NoSQL) and Git workflows ● Understanding or project experience with AI apps, RAG, or agent frameworks ● Strong communication skills and ability to collaborate in English Nice-to-Haves ● Experience with LangChain, LlamaIndex, or Autogen ● Familiarity with Kubernetes, Docker, Prometheus, or Grafana ● Academic research, open-source, or AI project experience Location State(s) US-California-Palo AltoThe expected base pay range for this position in the location(s) listed above is $27.00 to $57.70 per hour. Actual pay may vary depending on job-related knowledge, skills, and experience. This position will be eligible for 1 hour of paid sick leave for every 30 hours worked and up to 13 paid holidays throughout the calendar year. Subject to the terms and conditions of the applicable plans then in effect, full-time interns are also eligible to enroll in the Company-sponsored medical plan.Equal Employment Opportunity at Tencent As an equal opportunity employer, we firmly believe that diverse voices fuel our innovation and allow us to better serve our users and the community. We foster an environment where every employee of Tencent feels supported and inspired to achieve individual and common goals.

Triad Financial Services has a fantastic full-time opportunity in our IT Department for a Desktop Support Specialist. If you are a motivated self-starter with a keen eye for detail and looking to join an organization with a great culture and continued growth, this could be an excellent fit for you. This position sits in our Anaheim, CA Office. Visit our website at *************** and apply today! Job Duties: Troubleshoot and repair PCs, printers and scanners Windows 10 support Perform desk side support service Imaging / Re-imaging desktop and laptop machines Software installation, configuration, and troubleshooting Document supported system and application procedures and processes Keep abreast of technology changes and proactively look for opportunities to improve service What we Offer: Ability to Multitask & Strong Sense Of Urgency Hourly range from $20 - $24 depending on experience Full benefit package including med/dent/vision, PTO program, HMO, PPO, FSA options, 401k w/corp matching, 7 paid holidays, & more. Job Requirements: Attention to Detail Focused on Productivity 1+ year of experience in a Desktop Support type of role Working knowledge of Windows 10 High School diploma or equivalent Ability to Multitask & Strong Sense Of Urgency