Medical Receptionist jobs at California Skin Institute - 1348 jobs

The Patient Service Rep is responsible for positive patient relations, accurate telephone communication, appointment scheduling, patient registration, payment and co-payment collection and overall providing outstanding customer service to patients through the intake of calls and ability to navigate services throughout Cedars Sinai Medical Network. This position also performs routine duties associated with the collection and maintenance of current patient demographics and insurance information. Job Duties and Responsibilities: + Provides outstanding customer service through the successful intake, prioritizing, and resolution of calls and patient needs for a multi-specialty team. + Greets patients and assist with resolving patient issues or raising patients issues. + Check-in and out patients and collect co-payments/give receipts/reconcile payments. Verifies that patient demographic and insurance data are accurate in CS-Link. + Schedules appointments, complete patient registration, collect patient payments and provides a high standard of patient service. + Assists with the management of physician schedules and finds opportunities for improvement. Handle patient/provider correspondence as instructed. + Process and track referrals and authorizations for various insurance types. + Manages patient care flow and assist with monitoring CS-Link message pools and standard work. + Monitors and assess their own workflow to find opportunities for improvement. + Explains policies, procedures, or services to patients using administrative knowledge + Participates in daily huddles and staff meetings. + Promotes and practice infection prevention standards and all department policies and procedures. **Qualifications** Education: High school diploma or GED preferred. Experience: Two (2) years of experience working as a Patient Service Rep in an outpatient medical office setting preferred. **About Us** Cedars-Sinai is a leader in providing high-quality healthcare encompassing primary care, specialized medicine and research. Since 1902, Cedars-Sinai has evolved to meet the needs of one of the most diverse regions in the nation, setting standards in quality and innovative patient care, research, teaching and community service. Today, Cedars- Sinai is known for its national leadership in transforming healthcare for the benefit of patients. Cedars-Sinai impacts the future of healthcare by developing new approaches to treatment and educating tomorrow's health professionals. Additionally, Cedars-Sinai demonstrates a commitment to the community through programs that improve the health of its most vulnerable residents. **About the Team** With a growing number of primary urgent and specialty care locations across Southern California, Cedars-Sinai's medical network serves people near where they live. Delivering coordinated, compassionate healthcare you can join our network of clinicians and physicians to improve the healthcare people throughout Los Angeles and beyond. **Req ID** : 12777 **Working Title** : Patient Service Rep - Gastroenterology (Santa Monica) **Department** : Santa Monica GI **Business Entity** : Cedars-Sinai Medical Care Foundation **Job Category** : Administrative **Job Specialty** : Admissions/Registration **Overtime Status** : NONEXEMPT **Primary Shift** : Day **Shift Duration** : 8 hour **Base Pay** : $24 - $33 Cedars-Sinai is an EEO employer. Cedars-Sinai does not unlawfully discriminate on the basis of the race, religion, color, national origin, citizenship, ancestry, physical or mental disability, legally protected medical condition (cancer-related or genetic characteristics or any genetic information), marital status, sex, gender, sexual orientation, gender identity, gender expression, pregnancy, age (40 or older), military and/or veteran status or any other basis protected by federal or state law.

The Patient Service Rep is responsible for positive patient relations, accurate telephone communication, appointment scheduling, patient registration, payment and co-payment collection and overall providing outstanding customer service to patients through the intake of calls and ability to navigate services throughout Cedars Sinai Medical Network. This position also performs routine duties associated with the collection and maintenance of current patient demographics and insurance information. Job Duties and Responsibilities: + Provides outstanding customer service through the successful intake, prioritizing, and resolution of calls and patient needs for a multi-specialty team. + Greets patients and assist with resolving patient issues or raising patients issues. + Check-in and out patients and collect co-payments/give receipts/reconcile payments. Verifies that patient demographic and insurance data are accurate in CS-Link. + Schedules appointments, complete patient registration, collect patient payments and provides a high standard of patient service. + Assists with the management of physician schedules and finds opportunities for improvement. Handle patient/provider correspondence as instructed. + Process and track referrals and authorizations for various insurance types. + Manages patient care flow and assist with monitoring CS-Link message pools and standard work. + Monitors and assess their own workflow to find opportunities for improvement. + Explains policies, procedures, or services to patients using administrative knowledge + Participates in daily huddles and staff meetings. + Promotes and practice infection prevention standards and all department policies and procedures. **Qualifications** Education: High school diploma or GED preferred. Experience: Two (2) years of experience working as a Patient Service Rep in an outpatient medical office setting preferred. **About Us** Cedars-Sinai is a leader in providing high-quality healthcare encompassing primary care, specialized medicine and research. Since 1902, Cedars-Sinai has evolved to meet the needs of one of the most diverse regions in the nation, setting standards in quality and innovative patient care, research, teaching and community service. Today, Cedars- Sinai is known for its national leadership in transforming healthcare for the benefit of patients. Cedars-Sinai impacts the future of healthcare by developing new approaches to treatment and educating tomorrow's health professionals. Additionally, Cedars-Sinai demonstrates a commitment to the community through programs that improve the health of its most vulnerable residents. **About the Team** With a growing number of primary urgent and specialty care locations across Southern California, Cedars-Sinai's medical network serves people near where they live. Delivering coordinated, compassionate healthcare you can join our network of clinicians and physicians to improve the healthcare people throughout Los Angeles and beyond. **Req ID** : 13773 **Working Title** : Patient Service Rep - Ob/Gyn **Department** : OBGYN **Business Entity** : Cedars-Sinai Medical Care Foundation **Job Category** : Administrative **Job Specialty** : Admissions/Registration **Overtime Status** : NONEXEMPT **Primary Shift** : Day **Shift Duration** : 8 hour **Base Pay** : $24 - $33 Cedars-Sinai is an EEO employer. Cedars-Sinai does not unlawfully discriminate on the basis of the race, religion, color, national origin, citizenship, ancestry, physical or mental disability, legally protected medical condition (cancer-related or genetic characteristics or any genetic information), marital status, sex, gender, sexual orientation, gender identity, gender expression, pregnancy, age (40 or older), military and/or veteran status or any other basis protected by federal or state law.

**Are you ready to bring your skills to a world-class healthcare organization recognized as one of the top ten in the United States? Come join our team!** The Patient Access Rep II performs all admissions activities for pre-admit and face-to-face registration of patients presenting to Admissions and/or outpatient areas for treatment. Facilitates patient access to Cedars-Sinai Medical Center and secures all demographic and financial patient registration information, including the following: Registration, Pre-Registration, government and non-government insurance verification, eligibility verification, Workers Compensation eligibility, and securing cash deposits (co-pays, deductibles, cash packages). Demonstrates the ability to perform job duties and interact with customers with sensitivity and attention to the patient population(s) served. Provides superior customer service through all personal and professional interactions with all customers within the Cedars-Sinai Health System **Primary Duties and Responsibilities** + Performs all registration activities for patients presenting to all patient access areas. Cross trained and competent to perform in no less than 3 patient access functions and/or patient access areas. + Obtains financial clearance and determines patient's correct financial classification. Performs insurance verification electronically, telephonically, or through product website(s). + Performs proper system search to secure a medical record number (MRN) or assign a new MRN without duplication. Consistently follows CSMC Patient Identification Policy when assigning and verifying MRN. + Performs proper selection of physician. Recognizes privileging issues (physician suspensions). Knows how to handle and resolve physician privilege and suspension issues. + Demonstrates superior patient interviewing skills. Interacts with patients and performs job duties with sensitivity and attention to the patient population(s) being served. + Competent to independently handle routine / frequent inquiries from patients, patient representatives and insurance companies. Escalates issues appropriately. + Demonstrates collection skills. Able to determine and explain patient financial obligation and collect funds when appropriate. Meets or exceeds cash collection goals + Works and resolves QA error worklist daily and without exception. + Interacts with physicians and specialty departments to assure accurate intake of information required for complete registration. + Demonstrates the ability to clearly explain registration and consent forms to the patient and obtain necessary signatures. + Demonstrates the ability to assemble registration paperwork for inclusion on the patient chart. Scans all appropriate documents into scanning system for retrieval as necessary. + Demonstrates competency regarding navigation and entering patient and financial information in the ADT system. + Maintains patient confidentiality. Knows and adheres to CSMC and HIPAA regulations regarding patient privacy and release of information. **Qualifications** **Education & Experience Requirements:** + High School Diploma/GED required. Bachelor's Degree in Hospital Administration or equivalent preferred. + One (1) years of healthcare experience working in Patient Access, Registration, Financial Clearance, Scheduling, or Revenue Cycle related roles, including physician offices, healthcare insurance companies, or other revenue cycle related functions required. + Experience answering multi-line and high-volume telephone calls in a healthcare setting or related field preferred. + Medical or healthcare call center experience strongly desired. **About Us** Cedars-Sinai is a leader in providing high-quality healthcare encompassing primary care, specialized medicine and research. Since 1902, Cedars-Sinai has evolved to meet the needs of one of the most diverse regions in the nation, setting standards in quality and innovative patient care, research, teaching and community service. Today, Cedars- Sinai is known for its national leadership in transforming healthcare for the benefit of patients. Cedars-Sinai impacts the future of healthcare by developing new approaches to treatment and educating tomorrow's health professionals. Additionally, Cedars-Sinai demonstrates a commitment to the community through programs that improve the health of its most vulnerable residents. **About the Team** Cedars-Sinai is one of the largest nonprofit academic medical centers in the U.S., with 886 licensed beds, 2,100 physicians, 2,800 nurses and thousands of other healthcare professionals and staff. Choose this if you want to work in a fast-paced environment that offers the highest level of care to people in the Los Angeles that need our care the most. **Req ID** : 14649 **Working Title** : Patient Access Rep II - Patient Access Contact Center - Primary Care / Urgent Care - Full-Time, On-Site, Days **Department** : CSRC Sched Reg Patient Access **Business Entity** : Cedars-Sinai Medical Center **Job Category** : Administrative **Job Specialty** : Admissions/Registration **Overtime Status** : NONEXEMPT **Primary Shift** : Day **Shift Duration** : 8 hour **Base Pay** : $23.87 - $37.00 Cedars-Sinai is an EEO employer. Cedars-Sinai does not unlawfully discriminate on the basis of the race, religion, color, national origin, citizenship, ancestry, physical or mental disability, legally protected medical condition (cancer-related or genetic characteristics or any genetic information), marital status, sex, gender, sexual orientation, gender identity, gender expression, pregnancy, age (40 or older), military and/or veteran status or any other basis protected by federal or state law.

The **Patient Coordinator** is responsible for performing a variety of customer service and patient care tasks to ensure a positive patient experience. Ensures documentation and patient records are prepared and organized. Ensures patients have a clear understanding of what to expect during and after their appointment. **Specific duties include, but are not limited to:** + Greets and assists patients, customers and visitors in person and over the phone. + Will perform patient registration in various systems. + Answers all phone calls in a professional and courteous manner. + May collect monies for time-of-service patient responsibility. + May be responsible for verifying insurance coverage and obtain prior authorization. Patient Assistance: + May perform preliminary screening of patients prior to procedures, which may include medical history. + May transport patient to/from the exam room. + May assist in patient transfer on/off the exam table. + May transport patient to/from the exam room. + May provide the patient with preliminary and post-procedure instructions. Work Area & Supply Preparation + In the mobile setting, may assist in preparing the unit for transport. + Will maintain a clean and organized work area. + May order supplies and ensure the work area is properly stocked. Documentation + Will ensure accuracy of patient records. + May schedule patient appointments and obtain insurance verification and/or authorization. + May prepare medical records for physicians, patients and customers. + Ensures accurate documentation of patient visits in various electronic + systems and on written documents. + May assist the clinical staff with documentation and image delivery to the patient, physician, or contracted customer. + Performs all duties within HIPAA regulations. + Other duties as assigned. **Position Requirements:** + High School Diploma or equivalent experience required. + For Mobile Radiology and Oncology, CPR Certification must be obtained prior to hire. + For Fixed Radiology, CPR Certification is a plus. + As applicable, valid state driver's license required. + Ability to work at several locations required. + Strong customer service skills. + Organizational and multi-tasking skills. + Basic knowledge of computer applications and programs. + Local travel may be required to support multiple sites. + The COVID-19 vaccination is/may be a condition of employment. + All candidates who accept an offer for employment will be required to successfully complete a pre-employment background check and drug screen as a condition of employment. **Preferred** + Six months customer service or related experience and/or training. + Knowledge of medical terminology is a plus. + Bilingual in Spanish is a plus. **Physical Requirements:** The employee may be exposed to outside weather conditions during transport of patients if working on a mobile unit. The employee may be exposed to a strong magnetic field or radioactive material. May be exposed to blood/body fluids and infectious disease and environmental hazards such as exposure to noise, and travel. More than 50% of the time: + Sit, stand, walk. + Repetitive movement of hands, arms and legs. + See, speak and hear to be able to communicate with patients. Less than 50% of the time: + Stoop, kneel or crawl. + Climb and balance. + Carry and lift (ability to move non-ambulatory patients from a sitting or lying position for transfer or to exam). **Residents living in CA, WA, Jersey City, NJ, NY, and CO click here (*********************************************************************************** to view pay range information.** Medical Assistant, Front Office Akumin Operating Corp. and its divisions are an equal opportunity employer and we believe in strength through diversity. All qualified applicants will receive consideration for employment without regard to, among other things, age, race, religion, color, national origin, sex, sexual orientation, gender identity & expression, status as a protected veteran, or disability.

Come Join the Premier Infusion & Healthcare Services Family! At Premier we offer employees stability and opportunities for advancement. Our commitment to our core values of Compassion, Integrity, Respect and Excellence in People applies to our employees, our customers, and the communities we serve. This is a rewarding place to work! Premier Infusion & Healthcare Services is a preferred post-acute care partner for hospitals, physicians and families in Southern CA. Our rapidly growing home health and infusion services deliver high-quality, cost-effective care that empowers patients to manage their health at home. Customers choose Premier Infusion & Healthcare Services because we are united by a single, shared purpose: We are committed to bettering the quality of life for our patients. This is not only our stated mission but is what truly drives us each and every day. We believe that our greatest competitive advantage, our greatest asset are our employees, our Premier Family in and out of the office sets Premier apart. PREMIER BENEFITS - For FULL TIME Employees: ● Competitive Pay ● 401K Matching Plan - Up to 4% ● Quarterly Bonus Opportunities ● Medical, Dental & Vision Insurance ● Paid Vacation Time Off ● Paid Holidays ● Referral Incentives ● Employee Assistance Programs ● Employee Discounts ● Fun Company Events Description of Responsibilities --- Monday thru Friday schedule 10:30am - 7:00pm The Receptionist is responsible for courteously receiving and routing all incoming calls and visitors to the pharmacy and assisting with office support tasks as needed. Reporting Relationship Pharmacy Tech Manager Work Schedule Monday- Friday 10:30 am - 7:00 pm Responsibilities of the Receptionist include the following: Answer incoming phone calls with efficiency and courtesy, and redirect calls appropriately. Maintain accurate records of telephone activity. Greet customers and other visitors to the pharmacy, and put them in contact with the appropriate pharmacy personnel. Responsible for correctly e-filing paperwork. Receive, sort and distribute incoming mail as needed. Perform light word processing, data entry, photocopying, filing or other office activities as needed. Assembles patient admission packets Minimum Qualifications Effective interpersonal, time management and organizational skills. The ability to communicate clearly in speaking and writing. Computer skills that include word processing, and efficient use of the internet and e-mail Education and/or Experience: Must have a High School diploma or Graduation Equivalent Diploma (G.E.D.) Must be bilingual / Fluent in Spanish Prior experience in a pharmacy or home health company is of benefit. Prior experience in a consumer related business is also of benefit. Must possess excellent oral and written communication skills, with the ability to express technical issues in “layman” terms. Fluency in a second language is a plus. Equal Employment Opportunity (EEO) It is the policy of Premier Infusion & Healthcare Services to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Premier Infusion & Healthcare Services will provide reasonable accommodations for qualified individuals with disabilities. Job Type: Full-time Work Location: In person

Nature and Scope Assists the Medical Staff Coordinator as required in all aspects of the Medical Staff Office, acting as secondary liaison between the Medical Staff and Board of Directors. Maintains strict confidentiality concerning all aspects of the Medical Staff department. Location We are located at 1065 Bucks Lake Road, Quincy, CA 95971. Compensation Compensation Philosophy: * We have 6 pay increments on our pay scales to compensate staff for 6 years of relevant experience. Compensation range: * $24.31- $31.03 Job Status / Shift Information * Temporary Coverage working 20 hours a week with an anticipation to increase to 40 hours per week in April 2026. Qualifications Education: * Two (2) years' experience in a health care environment. Experience: * Ability to communicate professionally and effectively with the Medical Staff and hospital personnel. * Experience in the medical field and familiarity with medical terminology. * Must be able to work independently with minimal supervision. Knowledge, Skills, and Abilities: * Excellent reading and writing skills and good verbal communication skills. * Ability to compose and write letters and reports, using excellent grammar, spelling and punctuation. * Keyboarding and computer skills essential. * Must be comfortable using Microsoft Word, Excel and Outlook. Knowledge of, and strict adherence to, the hospital confidentiality policies. Responsibilities * Assists the Medical Staff Coordinator in scheduling meetings, arranging luncheons, and notifying committee members and attendees as needed. * Participates in provider meetings as requested by the Medical Staff Coordinator, preparing and distributing timely meeting agendas and taking meeting minutes. Maintains strict confidentiality of proceedings. * Records and transcribes meeting minutes as requested. * Assists with data collection, data maintenance, and report preparation for the Medical Staff. * Learns the department's web-based credentialing program and maintains competency. Benefits / Perks Options offered to benefit eligible employees: * Excellent Medical, Pharmacy, Dental, and Vision Plans * Paid days for continuing education, bereavement, and jury duty * Retirement Plans with 3% company contribution * Voluntary Life Insurance and Long Term Disability * Considerable Paid Time Off * And more! PDH Benefits to review more details on current options available Perks all employees can enjoy: * Inclusive and connected work environment * Competitive Compensation * Discounted memberships with Flight/American Medical Care Network * Shift differentials paid for certain work shifts, including Holiday pay Child Care: * PDH is thrilled to provide our Child Care Center services to all families in our area. Our program is operational from 7:45am to 5:15pm, Monday through Friday, and is approved for children aged 0 to 5 years. After submitting your application, our Child Care Director will get in touch with you about your acceptance into the program. Once approved, we will start the enrollment process. PDH employees take priority on our waiting list. For any additional questions please contact our Child Care Center Director at ************ or ***************** Why Plumas District Hospital Work in a setting with rugged canyons, crystal clear lakes, grassy meadows, trout-filled streams, fresh pine forests, and brilliant star-filled skies. This is your chance to provide compassionate care with exceptional customer service at Plumas District Hospital. With a diverse population with people from all walks of life, PDH team members provide the residents of Quincy and the surrounding area with essential health care services that are vital to this small mountain community. PDH is located in Quincy, California which is the largest community in Plumas County and has a population of 5,000 residents. Quincy is nestled against the Western slope of the Sierra Nevada mountain range and tucked in at the edge of the lush American Valley. Chico, California is 80 miles west and Reno, Nevada is 80 miles east of Quincy. Join a medical team that puts community first. Click this link ******************** to learn more about PDH providers, services, and surrounding community today! Contact Information Recruiter Name/Email: Nicholas Clawson Department Phone: ************

Job Description Responsibilities Artificial Intelligence; Advanced Technology; The very best in patient care. With decades of expertise, we are Leading Radiology Forward . With dynamic cross-training and advancement opportunities in a team-focused environment, the core of our success is its people with the commitment to a better healthcare experience. When you join us as a Patient Service Representative , you will be joining a dedicated team of professionals who deliver quality, value, and access in the 21st century and align all stakeholders- patients, providers, payors, and regulators to achieve the best clinical outcomes. You Will: Greet and register patients in a friendly and service-oriented manner. Obtain or verify proper insurance and patient information, collect signatures and ensure accuracy and completion of necessary documentation. Collect and log all co-pays and fees Answer/transfer incoming phone calls. Schedule, reschedule or cancel new or current patients, confirm appointments and notify staff of changes when necessary. Give patients appropriate orientation for preparatory and safety protocols, and provide directions to facilities if needed. Coordinate with the back-office staff for timely and effective care of patients Demonstrates competency regarding the need to safeguard patient property and Patient Health Information. Safeguards any on site medications in accordance with Company policies, procedures and any legal requirements. Demonstrates respect for company property, including any cash and patient financial information on site or on patient portals. Is responsive to the needs of others by exhibiting and maintaining professional behavior toward patients and coworkers. Demonstrates respect for patient boundaries and cultural sensitivities during all interactions. Demonstrates ability to interact diplomatically and sympathetically with patients, their families, and the public in a clinical setting. Demonstrates ability to establish, nurture, and maintain cooperative working relationships. You Are: Genuinely passionate about customer service and exercise sound judgement and an ability to remain professional in all situations Able to demonstrate effective and professional communication, interpersonal skills and respect with patients, guests & colleagues Able to thrive in a fast-paced environment, have a knack for prioritizing work with a structured approach, and enjoy providing world-class customer service To Ensure Success In This Role, You Must Have: High School Diploma or GED Intermediate to advanced computer skills Strong multitasking and communication skills Experience providing exceptional customer service Medical terminology knowledge and recent medical/radiology office experience is preferred. We Offer: Comprehensive Medical, Dental and Vision coverages. Health Savings Accounts with employer funding. Wellness dollars 401(k) Employer Match Free services at any of our imaging centers for you and your immediate family.

Job Description Responsibilities Artificial Intelligence; Advanced Technology; The very best in patient care. With decades of expertise, we are Leading Radiology Forward . With dynamic cross-training and advancement opportunities in a team-focused environment, the core of our success is its people with the commitment to a better healthcare experience. When you join us as a Patient Service Representative , you will be joining a dedicated team of professionals who deliver quality, value, and access in the 21st century and align all stakeholders- patients, providers, payors, and regulators to achieve the best clinical outcomes. You Will: Greet and register patients in a friendly and service-oriented manner. Obtain or verify proper insurance and patient information, collect signatures and ensure accuracy and completion of necessary documentation. Collect and log all co-pays and fees Answer/transfer incoming phone calls. Schedule, reschedule or cancel new or current patients, confirm appointments and notify staff of changes when necessary. Give patients appropriate orientation for preparatory and safety protocols, and provide directions to facilities if needed. Coordinate with the back-office staff for timely and effective care of patients Demonstrates competency regarding the need to safeguard patient property and Patient Health Information. Safeguards any on site medications in accordance with Company policies, procedures and any legal requirements. Demonstrates respect for company property, including any cash and patient financial information on site or on patient portals. Is responsive to the needs of others by exhibiting and maintaining professional behavior toward patients and coworkers. Demonstrates respect for patient boundaries and cultural sensitivities during all interactions. Demonstrates ability to interact diplomatically and sympathetically with patients, their families, and the public in a clinical setting. Demonstrates ability to establish, nurture, and maintain cooperative working relationships. You Are: Genuinely passionate about customer service and exercise sound judgement and an ability to remain professional in all situations Able to demonstrate effective and professional communication, interpersonal skills and respect with patients, guests & colleagues Able to thrive in a fast-paced environment, have a knack for prioritizing work with a structured approach, and enjoy providing world-class customer service To Ensure Success In This Role, You Must Have: High School Diploma or GED Intermediate to advanced computer skills Strong multitasking and communication skills Experience providing exceptional customer service Medical terminology knowledge and recent medical/radiology office experience is preferred. We Offer: Comprehensive Medical, Dental and Vision coverages. Health Savings Accounts with employer funding. Wellness dollars 401(k) Employer Match Free services at any of our imaging centers for you and your immediate family.

Job Description Responsibilities Artificial Intelligence; Advanced Technology; The very best in patient care. With decades of expertise, we are Leading Radiology Forward . With dynamic cross-training and advancement opportunities in a team-focused environment, the core of our success is its people with the commitment to a better healthcare experience. When you join us as a Patient Service Representative , you will be joining a dedicated team of professionals who deliver quality, value, and access in the 21st century and align all stakeholders- patients, providers, payors, and regulators to achieve the best clinical outcomes. You Will: Greet and register patients in a friendly and service-oriented manner. Obtain or verify proper insurance and patient information, collect signatures and ensure accuracy and completion of necessary documentation. Collect and log all co-pays and fees Answer/transfer incoming phone calls. Schedule, reschedule or cancel new or current patients, confirm appointments and notify staff of changes when necessary. Give patients appropriate orientation for preparatory and safety protocols, and provide directions to facilities if needed. Coordinate with the back-office staff for timely and effective care of patients Demonstrates competency regarding the need to safeguard patient property and Patient Health Information. Safeguards any on site medications in accordance with Company policies, procedures and any legal requirements. Demonstrates respect for company property, including any cash and patient financial information on site or on patient portals. Is responsive to the needs of others by exhibiting and maintaining professional behavior toward patients and coworkers. Demonstrates respect for patient boundaries and cultural sensitivities during all interactions. Demonstrates ability to interact diplomatically and sympathetically with patients, their families, and the public in a clinical setting. Demonstrates ability to establish, nurture, and maintain cooperative working relationships. You Are: Genuinely passionate about customer service and exercise sound judgement and an ability to remain professional in all situations Able to demonstrate effective and professional communication, interpersonal skills and respect with patients, guests & colleagues Able to thrive in a fast-paced environment, have a knack for prioritizing work with a structured approach, and enjoy providing world-class customer service To Ensure Success In This Role, You Must Have: High School Diploma or GED Intermediate to advanced computer skills Strong multitasking and communication skills Experience providing exceptional customer service Medical terminology knowledge and recent medical/radiology office experience is preferred. We Offer: Comprehensive Medical, Dental and Vision coverages. Health Savings Accounts with employer funding. Wellness dollars 401(k) Employer Match Free services at any of our imaging centers for you and your immediate family.

Alignment Health is breaking the mold in conventional health care, committed to serving seniors and those who need it most: the chronically ill and frail. It takes an entire team of passionate and caring people, united in our mission to put the senior first. We have built a team of talented and experienced people who are passionate about transforming the lives of the seniors we serve. In this fast-growing company, you will find ample room for growth and innovation alongside the Alignment Health community. Working at Alignment Health provides an opportunity to do work that really matters, not only changing lives but saving them. Together. The Scheduling Specialist provides outreach and support to ensure all our eligible members have access to the care they deserve around our available Clinical/Patient Programs. Assists in navigating our members through the different programs they may be eligible and assists in scheduling them for what best suits their needs. Navigates with our members every step of the way to ensure they are never alone in their healthcare journey. Utilizes excellent customer service measures and understand the meaningful contribution the team makes to our members' healthcare outcomes. Job Duties/Responsibilities: 1. Serves as a “subject matter expert” in the clinical programs that our members may be eligible for. This includes being knowledgeable in procedures, scheduling for Health Assessments, protocols, benefits, services, and any other necessary information to resolve member issues and inquiries. 2. Conducts member outreach phone calls and/or receiving inbound phone calls within the department's goal timeframe; manage to the member's communication preferences as possible, which may include time of day, channel, and language; utilize interpreter service as needed. 3. Collaborates with our partners - including but not limited to other departments, Member Services, and Clinical Departments - to facilitate the member experience. 4. Identifies members targeted for care gaps and other campaigns, and connect members to programs or services when appropriate; analyze available programs, determine program eligibility, and connect member to appropriate provider or vendor 5. Responsible for real-time documentation and timely wrap-up to support outcomes reporting in all systems/applications as required; must enter member demographics and information with accuracy and attention to detail, i.e. feel responsibility for the quality of our organizational data 6. Responsible for meeting or exceeding individual and team goals, and for submitting activity reports in the format and frequency required 7. Excels in customer service and contributes to a culture of going “above and beyond” to ensure the highest level of member satisfaction. 8. Other duties as assigned. Job Requirements: Experience: • Required: Minimum 1 year of call center experience helping members navigate access to care through Medicare Advantage or HMO, including referrals and authorizations. • Preferred: Experience in Clinical setting in managing provider schedules. Experience helping members navigate their Medicare Advantage benefits including medical, prescription drug, and supplemental benefits. Call Center experience in welcome/onboarding, appointment scheduling, retention, sales, or other health care/health plan related programs; and/or inbound call center experience that indicates a higher level of problem-solving such as escalation or resolution Education: • Required: High School Diploma or GED. • Preferred: College courses Training: • Required: • Preferred: Specialized Skills: • Required: Ability to communicate positively, professionally and effectively with others; provide leadership, teach and collaborate with others. Effective written and oral communication skills; ability to establish and maintain a constructive relationship with diverse members, management, employees and vendors; Language Skills: Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of the organization. Mathematical Skills: Ability to add and subtract two-digit numbers and to multiply and divide with 10's and 100's. Ability to perform these operations using units of American money and weight measurement, volume, and distance. Reasoning Skills: Ability to apply common sense understanding to carry out detailed, but un-involved written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations. Computer Skills: Strong computer skills. typing 40+ words per minute. Problem-Solving Skills: Effective problem solving, organizational and time management skills and ability to work in a fast-paced environment. • Preferred: Bilingual English/Spanish, or Vietnamese, Chinese (Mandarin), Korean Licensure: • Required: None Other: • Required: Must be available to work full-time and over-time through the Annual Enrollment Period (Oct-Dec) and Open Enrollment Period (Jan-Mar) Essential Physical Functions: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 1. While performing the duties of this job, the employee is regularly required to talk or hear. The employee regularly is required to stand, walk, sit, use hand to finger, handle or feel objects, tools, or controls; and reach with hands and arms. 2. The employee frequently lifts and/or moves up to 10 pounds. Specific vision abilities required by this job include close vision and the ability to adjust focus. Pay Range: $41,600.00 - $57,600.00 Pay range may be based on a number of factors including market location, education, responsibilities, experience, etc. Alignment Health is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, age, protected veteran status, gender identity, or sexual orientation. *DISCLAIMER: Please beware of recruitment phishing scams affecting Alignment Health and other employers where individuals receive fraudulent employment-related offers in exchange for money or other sensitive personal information. Please be advised that Alignment Health and its subsidiaries will never ask you for a credit card, send you a check, or ask you for any type of payment as part of consideration for employment with our company. If you feel that you have been the victim of a scam such as this, please report the incident to the Federal Trade Commission at ******************************* If you would like to verify the legitimacy of an email sent by or on behalf of Alignment Health's talent acquisition team, please email ******************.

Job Title: Receptionist - Medical Department: Administration Reports To: Health Center Manager/Regional Operations Manager FLSA Status: Non-Exempt Wage Range that the Company Expects to Pay: $21.00 - $23.15 per hour SUMMARY Under the direct supervision of the Health Center Manager and the general supervision of the Regional Operations Manager, the Receptionist will follow the protocols of the Community Health Centers of the Central Coast, Inc. (CHCCC), by greeting patients in a professional and courteous manner, managing provider schedules to ensure access and efficiency, assisting patients through the registration process, and receiving payments for rendered services. It is the primary purpose of CHCCC to provide the highest quality of total care possible to the patient population it serves. Such a level of quality depends ultimately on the staff's desire and ability to work together, individually, and as a team. The employee is expected to be professional, punctual, maintain regular attendance, cooperative, motivated, and organized at all times. ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Additional duties may be assigned with or without prior notice. Performs duties per Standard Work and Skills Competency Check-Off list. Actively participates in assigned Patient Care Team duties and activities. Provides quality customer service using AIDET Standards. Answers telephone promptly with a courteous and professional manner. Handle high volume of patients and internal/externals customers, and handle frequent changes, delay or unexpected events. Checks patients in-and-out through the practice management system and verifies information. Performs cashiering duties and collects co-payments, payments, and outstanding balances. Reviews and manages patient schedules to anticipate for missed opportunities, scheduling errors, registration form updates, insurance eligibility, and co-payments. Schedules patients per protocol and refers triage calls to nursing staff. Confirms appointments for primary care and ancillary services within 24 hours of appointment. Assists with pre-visit planning. Assists patients with the completion of appropriate forms and reviews for accuracy and completeness. Accurately enters and updates demographic and payer data in practice management system. Verification of coverage and payer eligibility, which may include programs, private insurances, Medi-Cal, and Sliding Fee. Informs patients about all available services and programs. Observes for patients in distress and promptly reports to nursing staff. Demonstrates and maintains knowledge of practice management system, payers, and Standard Work. Maintains inventory of paperwork and ensures most up to date form is being used. Issues visitor passes when required. Performs variety of clerical duties. Demonstrates adherence to and observes all safety policies and procedures, inclusive of infection control rules and regulations. Demonstrates the knowledge and skills necessary to provide care appropriate to the age of the patients served (infants, pediatrics, adolescents, adults or geriatrics). Demonstrates knowledge of domestic violence, child and dependent abuse protocols. Demonstrates culturally sensitivity and competence with patients. Maintains and adheres to HIPAA, employee confidentiality, and privileged communications (patient, employee, and corporation). SUPERVISORY RESPONSIBILITIES This job has no supervisory responsibilities. QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. EDUCATION and/or EXPERIENCE High school diploma or GED equivalent required. Minimum one year of customer service position preferably in a medical setting. Ability to remain professional and courteous with customers and patients. Must have excellent verbal and written communication skills. Knowledge of medical terminology is desirable. LANGUAGE SKILLS Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of patients or employees of organization. Bilingual - ability to read, speak and write in English and another language is desirable. MATHEMATICAL SKILLS Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratios and percent, and to draw and interpret bar graphs. REASONING ABILITY Ability to apply sound judgment in understanding to carry out instructions in written or oral form. Ability to make appropriate job decisions following standard office policies and past precedents. COMPUTER SKILLS Experience with word processing, spreadsheets, email, and keyboarding required. Microsoft Office skills preferred. Working knowledge of EHR preferred. CERTIFICATES, LICENSES, REGISTRATIONS Certificate in Medical Front Office procedures desired. Possession of current, valid, unrestricted California Driver's License (Class C) required. CPR (BLS-C) card preferred. OTHER REQUIREMENTS Required to pass a criminal history background check upon hire. Annual health examination; annual Tuberculosis skin test clearance or chest x-ray; proof of immunity to MMR, Varicella, and Hepatitis B; proof of Tdap vaccine; during current flu season, must provide proof of influenza vaccine or a signed declination form. If declined, a flu mask is mandatory during flu season. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee frequently is required to sit, stand and walk. The employee must regularly lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Ability to work in a fast-paced environment. The noise level in the work environment is usually moderate. Must be willing to have a flexible work schedule that may include evenings/weekends, and travel as needed.

Job Description Job Title: Receptionist - Medical Department: Administration Reports To: Health Center Manager/Regional Operations Manager FLSA Status: Non-Exempt Wage Range that the Company Expects to Pay: $21.00 - $23.15 per hour SUMMARY Under the direct supervision of the Health Center Manager and the general supervision of the Regional Operations Manager, the Receptionist will follow the protocols of the Community Health Centers of the Central Coast, Inc. (CHCCC), by greeting patients in a professional and courteous manner, managing provider schedules to ensure access and efficiency, assisting patients through the registration process, and receiving payments for rendered services. It is the primary purpose of CHCCC to provide the highest quality of total care possible to the patient population it serves. Such a level of quality depends ultimately on the staff's desire and ability to work together, individually, and as a team. The employee is expected to be professional, punctual, maintain regular attendance, cooperative, motivated, and organized at all times. ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Additional duties may be assigned with or without prior notice. Performs duties per Standard Work and Skills Competency Check-Off list. Actively participates in assigned Patient Care Team duties and activities. Provides quality customer service using AIDET Standards. Answers telephone promptly with a courteous and professional manner. Handle high volume of patients and internal/externals customers, and handle frequent changes, delay or unexpected events. Checks patients in-and-out through the practice management system and verifies information. Performs cashiering duties and collects co-payments, payments, and outstanding balances. Reviews and manages patient schedules to anticipate for missed opportunities, scheduling errors, registration form updates, insurance eligibility, and co-payments. Schedules patients per protocol and refers triage calls to nursing staff. Confirms appointments for primary care and ancillary services within 24 hours of appointment. Assists with pre-visit planning. Assists patients with the completion of appropriate forms and reviews for accuracy and completeness. Accurately enters and updates demographic and payer data in practice management system. Verification of coverage and payer eligibility, which may include programs, private insurances, Medi-Cal, and Sliding Fee. Informs patients about all available services and programs. Observes for patients in distress and promptly reports to nursing staff. Demonstrates and maintains knowledge of practice management system, payers, and Standard Work. Maintains inventory of paperwork and ensures most up to date form is being used. Issues visitor passes when required. Performs variety of clerical duties. Demonstrates adherence to and observes all safety policies and procedures, inclusive of infection control rules and regulations. Demonstrates the knowledge and skills necessary to provide care appropriate to the age of the patients served (infants, pediatrics, adolescents, adults or geriatrics). Demonstrates knowledge of domestic violence, child and dependent abuse protocols. Demonstrates culturally sensitivity and competence with patients. Maintains and adheres to HIPAA, employee confidentiality, and privileged communications (patient, employee, and corporation). SUPERVISORY RESPONSIBILITIES This job has no supervisory responsibilities. QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. EDUCATION and/or EXPERIENCE High school diploma or GED equivalent required. Minimum one year of customer service position preferably in a medical setting. Ability to remain professional and courteous with customers and patients. Must have excellent verbal and written communication skills. Knowledge of medical terminology is desirable. LANGUAGE SKILLS Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of patients or employees of organization. Bilingual - ability to read, speak and write in English and another language is desirable. MATHEMATICAL SKILLS Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratios and percent, and to draw and interpret bar graphs. REASONING ABILITY Ability to apply sound judgment in understanding to carry out instructions in written or oral form. Ability to make appropriate job decisions following standard office policies and past precedents. COMPUTER SKILLS Experience with word processing, spreadsheets, email, and keyboarding required. Microsoft Office skills preferred. Working knowledge of EHR preferred. CERTIFICATES, LICENSES, REGISTRATIONS Certificate in Medical Front Office procedures desired. Possession of current, valid, unrestricted California Driver's License (Class C) required. CPR (BLS-C) card preferred. OTHER REQUIREMENTS Required to pass a criminal history background check upon hire. Annual health examination; annual Tuberculosis skin test clearance or chest x-ray; proof of immunity to MMR, Varicella, and Hepatitis B; proof of Tdap vaccine; during current flu season, must provide proof of influenza vaccine or a signed declination form. If declined, a flu mask is mandatory during flu season. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee frequently is required to sit, stand and walk. The employee must regularly lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Ability to work in a fast-paced environment. The noise level in the work environment is usually moderate. Must be willing to have a flexible work schedule that may include evenings/weekends, and travel as needed.

Clinica Sierra Vista is excited to be one of the largest Federally Qualified Health Centers in the Nation! We're honored to serve the men and women of the fields. We also offer care and support to the inner city, the rural and isolated, those of low, moderate, and fixed incomes, and families from an array of cultural backgrounds who speak several languages. We don't inquire about immigration status because we simply don't need to know. If you come to us, we will treat you like any other patient. As we grow our team, we are looking for individuals who believe the patient is always #1. Why work for us? Competitive pay which matches your abilities and experience Health coverage for you and your family Generous number of vacation days per year A robust wellness plan and health club discounts Continuing education assistance to grow and further your talents 403(B) plan with company matching Intrigued? We'd love to hear from you! Please review the job details below and then click “apply.” We're looking for someone to join our team as a Receptionist CHC-Float who: This position serves as an introduction to Clinica Sierra Vista and is the principal staff member responsible for the smooth flow of patients throughout the clinic's various services. The position requires an individual who can function independently, who can prioritize activities, and who will respect the confidentiality of our patient's problem. Essential Functions Greet patients as they come in. Assist and direct patient to appropriate department. Answer any questions the patient has regarding policies and procedures of Clinica Sierra Vista Reasonable and predictable in person attendance. Explain the role of health services and programs within Clinica Sierra Vista Complete patient registration as needed, enrolling patients into MyChart portal. Complete check in process with patients for Pediatrics, Obstetrics, and Optometry Other duties as assigned by the Practice Manager or District Administrator Qualifications Customer service experience Bilingual preferred High school diploma Must adhere to Clinica Sierra Vista's employee health/immunization requirements or provide a valid exemption request for subsequent approval. Clinica Sierra Vista values human rights, goodwill, respect, inclusivity, equality, and recognizes that the organization derives its strength from a rich diversity of thoughts, ideas, and contributions. As leaders in healthcare industry, we aspire to be an employer of choice by promoting an organizational culture that reflects these core values. We seek to attract, develop, and retain a talented and dedicated workforce where people of diverse races, genders, religions, cultures, political affiliations and lifestyles thrive. Our goal is to create a welcoming and inclusive environment that empowers our employees to provide the highest level of service to our community of residents and businesses; they're counting on us. Clinica Sierra Vista is an equal opportunity employer and strives to attract qualified applicants from all walks of life without regard to race, color, ethnicity, religion, national origin, age, sex, sexual orientation, gender identity, gender expression, marital status, ancestry, physical disability, mental disability, medical condition, genetic information, military and veteran status, or any other status protected under federal, state and/or local law. We aim to create an environment that celebrates and embraces the diversity of our workforce. We welcome you to join our team!

Statement of Purpose Performs clinic office duties under the direction of the Clinic Manager or Director of Family Health Services in dealing with patients. Will perform other duties as assigned. Major Tasks, Duties and Responsibilities • Phones- heavy phone volume; answer multiple lines timely (see office policy manual), take messages, route or forward as necessary, retrieve voice mail messages, return calls, answer clinic and service's questions, call patients when referrals have been approved (coordinate with MA). • Appointments- schedule, confirm future appointments (see office policy manual), reschedule, cancel, call no shows, call waiting list patients if openings available, call abnormal results and schedule appointment as directed by provider or back office personal. • Print daily schedules for providers. • Mail- letters to newly added IPA members each month, reschedule letters, no show letters, abnormal lab letters, referral approval letters (coordinate with MA) and provider correspondence. • Monitor sign in sheet (change, file, etc.). • Reports as assigned. • Greet and Check-in patients, insure all paperwork is filled out, confirm current medical plan, recertify or deactivate as necessary, enter patient info in EMR, update any incorrect/changed info. • Plans- knowledge of plans, necessary forms, criteria. • Charts- prep, name labels, chart order, review for next day appointments, all paperwork available for provider, etc. • Payments- collect co pays or money due for any services. • Generate encounter slips/super bills. Follow emergency procedure if computers down (see office policy manual). • Maintain a clean and functional front office area, supplies stocked, waiting room clean and neat. • Support co workers/staff as needed. • Flexibility- in work schedule, available to work evenings and weekends. • Open or lock up office depending on arrival. • Translate as needed. • Hand out paper work to patients, make copies, and call Dr.'s offices for medical records as needed. Competencies and Performance Expectations • Document patient information in EMR as needed. • Basic knowledge of referrals, both in and out of the BHS treatment system and act as a liaison to agency care team(s), inside and outside. • Be able to work as part of the patient care team and follow oral and written directions. • Adhere to professional standards; mature judgment, tact, discretion and confidentiality are mandatory. • Ability to convey respect for cultural and lifestyle diversities of clients and staff and recognize personal biases working within diverse populations and perform in calm, friendly, cooperative, non-emotional, positive can do attitude to exceed patient's expectations and present a composed demeanor. • Able to effectively handle most situations at the front desk and insure front office runs smooth. • Adhere to all office rules, policies and procedures, demonstrate ethical professional behavior, pleasant, and effective in representation of the BHS Corporation. • Knowledge of CHDP guidelines, DHS requirements, and other managed care functions. • Demonstrate a consistent level of productivity, be cross trained, multi task with transition from one task to another and complete timely, efficiently and accurately, able to adapt to changes in workload or assignment and complete all delegated front office duties or additional task assigned within deadlines set and transition without a loss of efficiency or composure. • Dependable and punctual attendance standards and provides proper notification for absence and tardiness. • Initiative: evaluates operations as appropriate for problem solving improvement and development based on the needs of patients and BHSFHC. • Prepare program reports. • Excellent oral and written communication skills. • Ability to communicate clearly, with clients, staff, peers, supervisors and non-BHS resources. Prerequisite Qualifications Following are the qualifications required to perform the essential functions of this position. Qualifications may be subject to modification based on the Americans with Disabilities Act. • Bilingual (English/Spanish a plus) may be required within certain BHSFHC programs. • High school diploma or equivalency. • Must have valid California driver's license and liability insurance if driving personal vehicle on BHS business. • Vision, hearing, manual dexterity and eye-hand coordination must be adequate for performance of job duties. Able to sit at desk, use keyboard, write and physically perform other job duties. Able to move about the facility to observe clients and staff. Specific qualifications may vary based on assignment. The supervisor will initial those items on the following list, which apply and write N/A to indicate those qualifications, which are not applicable: _____ Class “B” California Driver's License. _____ Class “C” California Driver's License. _____ Personal vehicle with liability insurance for reimbursable mileage, generally short distances. _____ First Aid certification, obtain within 90 days of employment and maintain current thereafter. _____ CPR certification, obtain within 90 days of employment and maintain current thereafter. _____ Bi-lingual (specify: ___________________). _____ At least one year experience in a medical office or ambulatory care setting. _____ Strong computer skills and able to develop skills adequate to perform EMR duties within 90 days of employment. The above statements reflect the general duties considered necessary to describe the principal functions of the job as identified and shall not be considered as a detailed description of all the work requirements which may be inherent in the position.

Scripps Health Administrative Services supports our five hospital campuses, 31 outpatient centers, clinics, emergency rooms, urgent care sites, along with our 17,000 employees, more than 3,000 affiliated physicians and 2,000 volunteers. This position is exclusively available to Vascular Program staff transitioning to Scripps Health. Applications from individuals outside this group will not be considered. Responsible for interacting with patients, payers and providers to gather information necessary for accurate registration including assigning of appropriate Medical Record Number, scheduling, referral/authorization, point of service payment collection, document collection and arrival/check-in functions. Responds to customer billing and payment inquires as needed. Mentors and trains staff on departmental procedures. Responsible for accurately scheduling and re-scheduling complex patient procedures and appointments. Successful scheduling includes, but not limited to, exhibiting proficiency in the scheduling procedures, scheduling and confirming appointments according to practice guidelines, entering appropriate insurance, initiating authorizations and referrals, performing Key User duties with minimal errors. Accurately documents patient to provider communication, assessing urgency and escalating as appropriate. May manage the patient check-in and check-out process from start to finish, which includes identification verification; updating or confirming demographic and insurance information on every patient; ensuring appropriate forms are provided, signed and witnessed at the time of the patient visit; verifying coverage including benefits, authorization, pre-determination, payer specific policy exclusions or limitations to coverage, collecting any patient responsibility and accurately preparing end of day reporting or payment reconciliation as needed. Regularly displays a proactive approach to customer service by listening to the patient, taking ownership of solutions and is able to accurately identify the need to involve leadership in order to resolve concerns. Experience/Specialized Skills: Must possess excellent mathematical skills and ability to handle monies. Excellent communication and customer service skills. Strong organizational and analytical skills; innovative with ability to identify and solve problems. Able to adapt, prioritize and meet deadlines. Knowledge of medical terminology, commercial and government health insurance and billing guidelines, ACA requirements, understanding of DRG's, Medical ICD9/ICD10 codes and CPT/HCPC Codes and Modifiers are required.: Preferred Education/Experience/Specialized Skills/Certification: 2 year experience customer service or healthcare/medical office environment. At Scripps Health, you will experience the pride, support and respect of an organization that has been repeatedly recognized as one of the nation's Top 100 Places to Work. You'll be surrounded by people committed to making a difference in the lives of their patients and their teammates. So if you're open to change, go ahead and unlock your potential. Position Pay Range: $27.24-$35.88/hour

COVID-19 vaccine and booster required. . The Haight Ashbury Medical Clinic at HealthRIGHT360's Integrated Care Center provides compassionate, nonjudgmental care. We strongly believe that healthcare is a right and not a privilege. Our supportive staff is experienced with the complex healthcare needs that can result from homelessness, poverty, and addiction. Our providers have specialized expertise in preventative health, chronic conditions, the treatment of infectious disease, and addiction. The Integrated Care Center is a fast paced, patient centered environment that integrates medical, dental, mental health, substance use, and social services. Key Responsibilities As a Medical Receptionist at HealthRIGHT 360's Haight-Ashbury Medical Clinic, you'll be the first person our patients encounter when coming to us for care. Your role will be to greet and register patients when they arrive for appointments, schedule new appointments both over the phone and in person, and provide our patients with information, support, and connection to other services within our system of care. As a member of our team, you'll have the opportunity to work closely with administrative, clinical and management teams to support clinic operations. This is an entry level position that offers great learning opportunities for those interested in pursuing a career in healthcare. Provide excellent internal and external customer service. Operate multi-line telephone system. Process calls according to purpose of call and/or forward urgent calls to appropriate personnel or department. Screen patient needs both in person and over the phone and direct them accordingly. Schedule clinic appointments both in-person and over the telephone. Enroll patients into eligible health coverage programs. Verifying patient eligibility, collect insurance information, and enter into the electronic medical records (EMR). Receive patient payments such as co-pays, outstanding balances, guarantor payments and assign them to the correct patient accounts. Participate in quality improvement projects. Liaison between medical, dental, and other Healthright360 programs. Education and Knowledge, Skills and Abilities High school diploma or GED required. Flexible attitude. Team player Multitasking abilities. OK with fast paced environment. Adapts quickly. Attention to detail. De-escelation skills. Tag: IND100.

Job DescriptionBenefits: Opportunity for professional growth 401(k) Competitive salary Dental insurance Health insurance Paid time off Vision insurance Job Title: Medical Clerk EDD Claims Processor Location: Allied Health Solutions Medical Group, Inglewood, CA Job Type: Full-Time Department: Administrative Allied Health Solutions Medical Group, an outpatient medical clinic providing primary care services to patients, is seeking a Medical Clerk-EDD Claims Processor.The successful candidate will be responsible for providing administrative services under the supervision of management. The clinic is located in Inglewood, California. This is a full-time position from Monday to Friday, 8:30am to 5:00pm. Position Summary The Medical Clerk EDD Claims Processor is responsible for completing and managing all aspects of EDD-related paperwork and communications. This position plays a key role in ensuring timely and accurate submission of medical documentation required for disability leave claims, while maintaining strict confidentiality and compliance with clinic policies and healthcare regulations. Key Responsibilities Process and complete EDD disability leave claim forms accurately and efficiently. Liaise with healthcare providers to obtain necessary medical information and signatures. Communicate with patients regarding claim status and required documentation. Submit claims electronically or by mail in accordance with EDD guidelines. Ensure timely processing of patient check out documents Maintain organized records of all submitted claims and correspondence. Respond to phone inquiries from patients, providers, and EDD representatives in a timely and professional manner. Review and follow up on patients HIPAA compliant emails and text messages Ensure compliance with HIPAA and all relevant state and federal privacy regulations. Assist with other front office or administrative tasks as needed, including scheduling, patient check-in/check-out, and records management. Basic knowledge of ICD-10 codes Review and follow up on patients HIPAA compliant emails and text messages. Qualifications Associate degree or higher qualifications in healthcare administration or equivalent training is required. Medical billing knowledge is a plus. 12 years of experience in a medical office or healthcare setting preferred. Familiarity with EDD disability leave forms/processes is strongly preferred. Excellent organizational and time management skills. Strong written and verbal communication abilities. Proficient in Microsoft Office and electronic medical record (EMR) systems. Ability to handle confidential information with discretion and professionalism. Benefits Competitive pay Health, dental, and vision insurance Paid time off and holidays Supportive team environment Opportunities for professional growth

This position is exclusively available to Vascular Program staff transitioning to Scripps Health. Applications from individuals outside this group will not be considered. Responsible for interacting with patients, payers and providers to gather information necessary for accurate registration including assigning of appropriate Medical Record Number, scheduling, referral/authorization, point of service payment collection, document collection and arrival/check-in functions. Responds to customer billing and payment inquires as needed. Mentors and trains staff on departmental procedures. Responsible for accurately scheduling and re-scheduling complex patient procedures and appointments. Successful scheduling includes, but not limited to, exhibiting proficiency in the scheduling procedures, scheduling and confirming appointments according to practice guidelines, entering appropriate insurance, initiating authorizations and referrals, performing Key User duties with minimal errors. Accurately documents patient to provider communication, assessing urgency and escalating as appropriate. May manage the patient check-in and check-out process from start to finish, which includes identification verification; updating or confirming demographic and insurance information on every patient; ensuring appropriate forms are provided, signed and witnessed at the time of the patient visit; verifying coverage including benefits, authorization, pre-determination, payer specific policy exclusions or limitations to coverage, collecting any patient responsibility and accurately preparing end of day reporting or payment reconciliation as needed. Regularly displays a proactive approach to customer service by listening to the patient, taking ownership of solutions and is able to accurately identify the need to involve leadership in order to resolve concerns. Experience/Specialized Skills: Must possess excellent mathematical skills and ability to handle monies. Excellent communication and customer service skills. Strong organizational and analytical skills; innovative with ability to identify and solve problems. Able to adapt, prioritize and meet deadlines. Knowledge of medical terminology, commercial and government health insurance and billing guidelines, ACA requirements, understanding of DRG's, Medical ICD9/ICD10 codes and CPT/HCPC Codes and Modifiers are required.\: Preferred Education/Experience/Specialized Skills/Certification: 2 year experience customer service or healthcare/medical office environment.

California Skin Institute (CSI) is the largest and fastest growing private dermatology practice in California offering an unwavering commitment to excellence in medical, surgical, and cosmetic dermatology and plastic surgery. We have one of the most state-of-the-art and comprehensive skin-based service lines including laser, light, radio-frequency, reconstructive and cosmetic surgery techniques, Medicare-approved surgery centers and a full-service dermatopathology laboratory. Come join our team as we innovate both in the clinical setting and in practice operations! As our mission is safe patient care, we require all our employees to be vaccinated as such vaccinations are available, and subject to the narrow exceptions provided by applicable law. Responsibilities Answers busy, multi-line phone system, providing top-notch customer service Greets patients and visitors in a prompt, courteous, and accommodating manner Knowledgeable of providers in the office and treatments they provide Knowledgeable of skin care products available at the office Focus on product sales with every patient Maintains work area and lobby in neat manner Schedules patient appointments and visits Registers patients using NexTech Practice Management System, entering demographics, copying patients' insurance card and specifies subscriber/subscriber DOB Provides insurance authorization support Collects co-pays and/or patient balance(s), providing patient receipt and maintaining receipt logbook, and maintaining/balancing daily cash log Requirements Proven working experience as a medical receptionist and/or medical records clerk, at least one (1) year EMR experience preferred Knowledge of medical office management systems and procedures Excellent time management skills and ability to multi-task and prioritize work Social perceptiveness and service oriented Excellent written and verbal communication skills Strong organizational and planning skills Prior experience with management of paper records Proficiency in MS Office and patient management software, Nextech Must be able to lift up to 25 pounds on a routine basis High school diploma or equivalent Must be willing to travel to nearby CSI practice locations Benefits and Perks We value our employees' time and efforts. Our commitment to your success is enhanced by our competitive pay in addition to a benefits package including: Medical, Vision & Dental HSA/FSA Life Insurance 401 (K) Generous Paid Time Off Employee Discount Program Growth and Development Opportunities Recognition Program And much more! It is the policy of California Skin Institute to afford equal opportunity for employment to all individuals regardless of race, color, religion, sex, sexual orientation, gender identity, age, national origin, family status (including pregnancy), marital status, military status, sensory, physical, or mental disability, genetic information, or any other factor protected by local, state or federal law, and to prohibit harassment or retaliation based on any of these factors.