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  • Customer Service & Bike Tech

    Retrospec

    Call center agent job in Perris, CA

    First 90 days: fully in office After 90 days: 3 days in office, 2 days hybrid Based throughout Southern California, Retrospec is committed to a no-barrier, inclusive entry to nature and honest conversation about the industry. Over the past 16 years, Retrospec has grown exponentially to serve consumers of all ages, ignite their passion for fresh air, and fuel their love of nature through all seasons. Everything we create is designed and tested in beautiful California to ensure it's ready for your next journey. Choosing the road less traveled is rarely easy, but always worth it. About the Role We're seeking an experienced, empathetic, and technically skilled Customer Service & Bike Tech to join our growing team. This hybrid role combines technical bike expertise with exceptional customer care, supporting both our direct-to-consumer (D2C) and dealer (B2B) channels. You'll be the go-to expert for customer and dealer inquiries, troubleshooting bike and e-bike issues, managing warranty claims, and ensuring every interaction reflects the Retrospec brand's commitment to quality, integrity, and outdoor adventure. If you thrive in fast-paced environments, love helping people, and enjoy problem-solving with a hands-on approach, we'd love to hear from you. Responsibilities Receive, research, and respond to customer and dealer inquiries via phone, email, chat, and social media with empathy and professionalism. Provide expert-level knowledge and troubleshooting support for bikes and e-bikes, including assembly, repair, maintenance, and general technical questions. Manage consumer and dealer warranty claims, acting as a liaison between customers, sales, product, and warehouse teams. Walk customers through assembly and troubleshooting steps clearly and confidently via phone or email. Process returns, exchanges, and replacement parts with attention to accuracy and customer satisfaction. Collaborate with the warranty, sales, and warehouse teams to ensure timely resolutions and a seamless experience for both consumers and dealers. Build and inspect new and returned bikes for troubleshooting and quality control, as needed. Respond to and monitor social media inquiries and reviews, escalating trends or product feedback to the appropriate teams. Track and flag recurring issues, inefficiencies, or product concerns to improve customer experience and operational processes. Maintain accurate communication records in Gorgias using automations and workflows to manage volume efficiently. Communicate customer insights and product feedback constructively to product development, sales, and marketing teams. Quickly become familiar with the Retrospec brand voice, customer service protocols, and software platforms to provide high-quality support. Assist with additional customer service and clerical tasks as assigned. Qualifications 2-3 years of ecommerce customer service experience; bike industry experience highly preferred. Strong understanding of bike and e-bike mechanics, assembly, repair, and maintenance. Exceptional written and verbal communication skills with a friendly, professional demeanor. Experience with customer service tools such as Gorgias or Zendesk. Proven ability to manage a high volume of tickets, calls, and multi-channel inquiries efficiently. Highly organized, detail-oriented, and capable of multitasking in a fast-paced environment. Proficient computer literacy and quick adaptability to new systems. AA degree preferred; high school diploma or equivalent required. Experience managing warranty processes and dealer accounts is a plus. Familiarity with social media or online community communication is a bonus. Passion for outdoor recreation, cycling, and the Retrospec mission. Physical Requirements: Must be able to lift and move items weighing up to 75 lbs as needed.
    $36k-50k yearly est. 4d ago
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  • Customer Service Representative

    Kellyconnect | Contact Center Solutions

    Call center agent job in Irvine, CA

    For those who want to keep growing, learning and evolving. We at KellyConnect hear you, and we're here for you! We're seeking a customer service representative to work at a premier employer centrally located in Irvine, California. Sound good? Take a closer look below. You owe it to yourself to consider this great new opportunity. Schedule/Compensation Details: Attractive hybrid work solution that offers the best of both worlds Office Rotation: Tuesday/Thursday & every other Friday Must live in commutable distance to Irvine, California Work from Home Rotation: Monday/Wednesday & every other Friday Competitive pay rate- $26 Why should you apply:Medical and dental benefits Opportunity to gain valuable experience. Enjoy a positive and supportive work environment. Paid training to ensure you have the skills & knowledge to succeed. What's a typical day as a Customer Service Representative? You'll be: Processing product complaints through queues and other communication channels. Maintaining a positive experience while investigating complaints in a timely and courteous manner. Accurately updating databases with pertinent details & product information. Escalating issues based on severity to appropriate levels as needed. Ensuring confidentiality of caller and proprietary information by following procedures set forth for handling complaints. This job might be an outstanding fit if you: Have a high school diploma or equivalent. Have at least 6 months of customer service experience Have strong problem- solving and organizational skills. Are able to work in a fast-paced environment. Are able to work a hybrid work schedule comprised of weekly office & remote requirements. What happens next: Once you apply, you'll proceed to next steps if your skills and experience look like a good fit. But don't worry-even if this position doesn't work out, you're still in our network. That means all of our recruiters will have access to your profile, expanding your opportunities even more. Helping you discover what's next in your career is what we're all about, so let's get to work. Apply to be a Customer Service Representative today. About Kelly Work changes everything. And at Kelly, we're obsessed with where it can take you. To us, it's about more than simply accepting your next job opportunity. It's the fuel that powers every next step of your life. It's the ripple effect that changes and improves everything for your family, your community, and the world. Which is why, here at Kelly, we are dedicated to providing you with limitless opportunities to enrich your life-just ask the 300,000 people we employ each year. Kelly Services is proud to be an Equal Employment Opportunity and Affirmative Action employer. We welcome, value, and embrace diversity at all levels and are committed to building a team that is inclusive of a variety of backgrounds, communities, perspectives, and abilities. At Kelly, we believe that the more inclusive we are, the better services we can provide. Requests for accommodation related to our application process can be directed to Kelly's Human Resource Knowledge Center. Kelly complies with the requirements of California's state and local Fair Chance laws. A conviction does not automatically bar individuals from employment. Kelly participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. Acerca de kelly El trabajo lo cambia todo. Y en Kelly, estamos obsesionados con dónde te puede llevar. Para nosotros, se trata de algo más que simplemente aceptar su próxima oportunidad laboral. Es el combustible que impulsa cada próximo paso de tu vida. Es el efecto dominó que cambia y mejora todo para su familia, su comunidad y el mundo. Es por eso que, aquí en Kelly, estamos dedicados a brindarle oportunidades ilimitadas para enriquecer su vida; solo pregúntele a las 300,000 personas que empleamos cada año. Kelly Services se enorgullece de ser un empleador que ofrece igualdad de oportunidades de empleo y acción afirmativa. Damos la bienvenida, valoramos y aceptamos la diversidad en todos los niveles y estamos comprometidos a construir un equipo que incluya una variedad de orígenes, comunidades, perspectivas y habilidades. En Kelly, creemos que cuanto más inclusivos seamos, mejores servicios podemos brindar. Las solicitudes de adaptaciones relacionadas con nuestro proceso de solicitud pueden dirigirse al Centro de conocimiento de recursos humanos de Kelly. Kelly cumple con los requisitos de las leyes locales y estatales de Oportunidad Justa de California. Una condena no excluye automáticamente a las personas del empleo.
    $26 hourly 6d ago
  • Customer Service

    Just Food for Dogs 4.1company rating

    Call center agent job in Tustin, CA

    Job Description Customer Service Specialist Pack leaders wanted! We are JustFoodForDogs, and our passion is to help give all animals 'More life. More years. More love.' by providing them with the best diet. If you share our passion, apply to be a Customer Service Specialist today! Our most successful Customer Service Specialists are pet owners themselves who care deeply about what they feed their pets. They love talking to and establishing long-term relationships with pet parents, helping them learn how a wholesome, nutritious diet can benefit their furry family members! Responsibilities Provides customer service in a timely manner via several means which include email, telephone live chat, SMS, Video chat, social media and other communication channels Acts as a liaison between pet parents and management in order to enhance the overall customer experience. Analyzes complaints from customers and provides adequate resolutions. Tracks proposed resolutions and follows up with customers in a timely fashion. Prepares documents and reports for future reference. Trains peers in good customer service. Develops and maintains vast knowledge of pet nutrition products and services being offered. Conduct surveys regarding products, services, and customer service experiences. Communicates customer feedback to various teams-including quality, E-commerce, and marketing departments-in order to improve the overall customer experience. Other tasks and duties as assigned by manager Required Skills/Abilities: Possesses the ability to communicate effectively in person, over the phone, live chat, email, SMS (text messaging), social media, and video chats. Has strong leadership skills and the ability to work with others to resolve customer complaints. Exhibits self-motivation, the ability to multitask and pay close attention to small details. Can think logically to provide answers to customer questions as well as resolutions for various issues that may arise. Exhibits the ability to prioritize tasks and complete them in a high-pressure environment. Displays the ability to work in a collaborative and team-oriented environment. Qualifications Passionate and motivated to make a difference in the health and lives of dogs and cats Retail or consultative experience; pet nutrition experience a plus Skilled at assessing needs, sharing features and benefits of products, overcoming objections, and wrapping up productive consults Able to help customers in one contact Strong interpersonal skills Drive to meet and exceed goals Empathetic to our Pet Parent's situations Strongly prefer a four-year degree and require a High School Diploma or equivalent. 3+ years previous experience delivering excellent customer service in a call center environment Who We Are Join us in the movement to ensure longer and healthier lives for dogs and cats. JustFoodForDogs is breaking new ground in the world of pet food! Vet-developed and recommended, we started cooking our whole food; human-grade, nutritionally balanced meals in Newport Beach in 2010 and we now have over 50 locations with continuing growth plans. We offer best in class benefits, health, dental, vision, 401k, Pet Insurance and Employee Discounts on our food and supplements. Learn more about what we do at ************************ Tenets of the Pack (Company Values) Live Our Mission - We believe this is more than a job. It's a cause. Be a Team Player - We put company goals and success first. Maintain a Positive Attitude - We bring energy, enthusiasm, and drive to everything we do. Deliver Results - We play to win. JUSTFOODFORDOGS is an Equal Opportunity Employer. JUSTFOODFORDOGS does not discriminate due to race, color, creed, religion, sex, sexual orientation, gender and/or gender identity or expression, marital or parental status, national origin, ethnicity, citizenship status, veteran or military status, age, disability, unemployment status or any other legally protected basis, and to the extent permitted by law.
    $37k-45k yearly est. 23d ago
  • Customer Call Center Representative

    Quality Mobile Home Services 3.7company rating

    Call center agent job in Lake Elsinore, CA

    Job Description Quality Mobile Home Services in Lake Elsinore, CA is calling all go-getters to apply to join our amazing team as a full-time Customer Call Center Representative! WHY YOU SHOULD JOIN OUR TEAM We are a leading company that cares about its employees. We pay our Customer Call Center Representatives a competitive wage of $15.00 - $16.00 per hour plus commission and potential bonuses. Our team also enjoys great benefits, including a healthcare package after 90 days and weekly pay. We also make it easy to apply with our initial quick mobile-optimized application. If we have your attention about this customer service position, please continue reading! ABOUT QUALITY MOBILE HOME SERVICES We are a thriving general contractor that specializes in repairs and remodels of mobile, modular, and manufactured homes. Since 2014, we've been providing top-quality services to customers in Lake Elsinore. We now additionally serve northern California and multiple areas in Arizona. We are a licensed, bonded, and insured full-service contractor that handles everything from foundations, leveling, flooring, plumbing repair, and re-piping, to cosmetic work and more! From the roof to the foundation and everything in between, one call does it all. In addition to countless satisfied customers, we've been acknowledged by professionals on multiple occasions. We are rated A+ by the Better Business Bureau and have earned a spot on the INC 5000 list of fastest-growing private companies in the US. Additionally, our company was named the GOLD Stevie Winner: American Business Award Company of the Year for construction in 2020. Because we want our employees to be successful and enjoy working for us, we offer high-quality training, generous benefits, and excellent pay. We strive to hire good people and give them the tools to become great. If you're looking to join a team that's supportive and optimistic, look no further! ARE YOU A GOOD FIT? Ask yourself: Do you have great phone skills? Can you juggle multiple tasks at once? Do you thrive in a fast-paced environment? If so, please consider applying for this customer service position today! YOUR LIFE AS A CUSTOMER CALL CENTER REPRESENTATIVE This phone position works an 8-hour shift, Monday - Friday, with no weekend work. As a Customer Call Center Representative, you make a great first impression on behalf of our company. Your friendly tone on the phone is music to a potential client's ear when they call to get a quote, ask a question, or voice a concern. You listen closely, communicate clearly, and follow up when necessary, all to show our clients that we are eager to provide the best service possible. Sometimes, the questions or concerns come in by email, which means you address multiple issues at once. You are focused, though, and you know how to prioritize. You do so while striving to make every customer feel like they are your sole concern. It's exhilarating to be part of a company that helps people live comfortable lives in beautiful mobile homes. You are proud to play such a key role in introducing our company to others! WHAT WE NEED FROM YOU 1+ years of customer service experience Proficiency in typing and basic computer usage Experience in the construction industry would be a plus. If you can meet these requirements and perform this phone job as described above, we would be happy to have you as part of our customer service team! Location: 92530 Job Posted by ApplicantPro
    $15-16 hourly 25d ago
  • Automotive Call Center Representative / BDC

    Pedder Auto Group

    Call center agent job in Hemet, CA

    Full-time Description The Pedder Automotive Group was founded in 2008 by Owner David Pedder. The family owned and operated dealer group has 7 dealerships in Southern California, representing Nissan, Hyundai, Chrysler, Dodge, Jeep and Ram brands. The seven (7) locations are - Pedder Nissan, Raceway Nissan, Temecula Nissan, Hemet CDJR, Lake Elsinore CDJR, Pedder Hyundai of Poway, and Pedder CDR+J of Poway. We pride ourselves in having a great work environment that translates to a great customer service experience. The BDC Representative is responsible for receiving, processing, verifying, and distributing information from both inbound and outbound calls, to include but not limited to inquiries on new and pre-owned vehicles, internet leads, and providing general information by providing exceptional service, meeting their individual needs and exceeding their expectations. Requirements Responsibilities Inbound and outbound call center where you will be speaking with our customers who are in need of purchasing a new or used vehicle Answer questions Schedule Appointments Qualifications Experienced (at least one year) in a Call Center Environment Follow up with leads and from all touchpoints including dealer portal, DMS, CRM system, and website Able to work full time, punctual, and have a record of excellent attendance. A highly driven and self-motivated individual ready to work in a fast-paced and energetic call center An ambitious professional looking for opportunity and career advancement Hardworking, sharp, well-spoken, professional, and love challenges Connecting and building client relationships to get the job done Flexible and adaptable, learns and reacts quickly in a fast paced environment; able to multitask Salary Description $3,000.00 - $6,000.00 per month
    $3k-6k monthly 60d+ ago
  • Call Center Representative

    Lereta Corporation 4.2company rating

    Call center agent job in Pomona, CA

    " The Call Center Representative is responsible for ensuring all incoming homeowner, lender, and third-party calls, consistently receive professional, courteous, accurate and timely responses to inquiries regarding property tax matters, initiating and following up on appropriate task research when necessary. Inbound Calls * Processes a high volume of incoming routine calls * Provides responsive assistance to homeowner, lender, and third-party calls regarding various tax inquiries for outsourced customers at first resolution * Responds to customer calls and/or email requests to provide assistance as needed to address questions or concerns * Communicates status of assignments to the Lead or Supervisor Tax Research * Initiates task research for tax liens/sales, delinquent taxes, duplicate tax payments and proof of payment in response to homeowner inquiry * Notates tax bill correspondence received from homeowner on lender system and forward to the appropriate processing team * Calls back homeowner as necessary, once research is complete Teamwork * Ensures customer SLA's are maintained This position will perform other duties as assigned based on the needs of the department. SALARY RANGE: $16.04 - $21.00 "
    $16-21 hourly 30d ago
  • Customer Service Representative

    Advanced Medical Supply 4.2company rating

    Call center agent job in Irvine, CA

    As a Customer Service Representative for our team, you'll be the first person our customers come into contact with. On a typical day, you'll answer questions, resolve complaints, and process orders and requests. To succeed in this role, excellent communication skills are a must. You'll need to be a quick thinker who can keep your cool even in the face of stressful situations with customers. In your role as a Customer Service Representative, your goal should always be to deliver the best customer service experience possible, keeping our clients happy. Customer Service Representative Responsibilities Maintain a professional and friendly attitude towards customers at all times Communicate with customers through various mediums, including in-person, phone, and web Build relationships with customers to ensure their satisfaction Provide prompt responses to customer inquiries and complaints, assisting to solve issues Maintain records of customer interactions, including sales, comments, and complaints Process orders and forms as needed Keep up-to-date on company offerings to ensure clients get the best products Customer Service Representative Requirements [1+] years of Customer Service Representative experience High school diploma Proficient with computers and CRM software Excellent communication skills Superb customer service, time-management, and multitasking skills Must be a team player Must have flexible availability
    $33k-41k yearly est. Auto-Apply 60d+ ago
  • Customer Service Agent (ASAP)

    Hustle Notice Biz

    Call center agent job in Riverside, CA

    Department Iris Comm Lab Employment Type Full Time Location Riverside, CA Workplace type Onsite Compensation $750 - $1,100 / week Key Responsibilities Skills, Knowledge and Expertise Benefits About Iris Comm Lab We specialize in delivering innovative solutions and exceptional services to meet the diverse needs of our clients. With a strong commitment to quality and customer satisfaction, we strive to exceed expectations and drive success in every project we undertake.
    $750-1.1k weekly 8d ago
  • Customer Service Agent

    Inkspirenize

    Call center agent job in Riverside, CA

    About Us Labor Biz Market is a staffing and workforce solutions company that connects businesses with skilled talent across multiple industries. We are dedicated to providing reliable, professional, and customer-focused services that help both employers and employees thrive. Job Summary We are seeking a dedicated and enthusiastic Customer Service Agent to join our dynamic team. In this role, you will be the first point of contact for our customers, providing exceptional support and guidance to enhance their experience with our products and services. You will be responsible for addressing inquiries, resolving issues, and ensuring customer satisfaction through effective communication. Responsibilities Respond to customer inquiries via phone, email, and chat in a timely and professional manner. Resolve customer issues by identifying the problem, troubleshooting, and providing appropriate solutions. Maintain a thorough understanding of our products and services to effectively assist customers. Document customer interactions and feedback to help improve service delivery. Collaborate with team members and other departments to address customer needs and concerns. Follow up with customers to ensure their issues have been resolved satisfactorily. Qualifications High school diploma or equivalent; additional education or certification in customer service is a plus. Proven experience in a customer service role, preferably in a call center or retail environment. Excellent verbal and written communication skills with the ability to articulate information clearly. Strong problem-solving skills and the ability to think critically in high-pressure situations. Proficient in using customer service software and tools, along with basic computer skills. Ability to work flexible hours, including evenings and weekends, as needed. Salary & Benefits Salary range: $17.00 - $27.00 per hour, based on experience. Paid training and opportunities for growth within the company. Health, dental, and vision insurance options. Paid time off (PTO) and company holidays. Supportive team environment with career development opportunities. Schedule Monday to Friday
    $17-27 hourly 4d ago
  • Customer Service Agent

    DSV 4.5company rating

    Call center agent job in Fontana, CA

    FRAUD ALERT: Please note that DSV will never request a chat interview or solicit funds from applicants or employees through its interviewing and hiring process. We do not require any form of payment and will not ask for personal financial information, such as credit card or bank account number. Our recruiters have an @dsv.com or @us.dsv.com email address. If you question the legitimacy of any DSV job posting, please reach out to *************. DSV - Global transport and logistics In 1976, ten independent hauliers joined forces and founded DSV in Denmark. Since then, DSV has evolved to become the world's 3rd largest supplier of global solutions within transport and logistics. Today, we add value to our customers' entire supply chain by transporting, storing, packaging, re-packaging, processing and clearing all types of goods. We work every day from our many offices in more than 80 countries to ensure a steady supply of goods to production lines, outlets, stores and consumers all over the world. Our reach is global yet our presence is local and close to our customers. Read more at *********** Location: USA - Fontana, Slover Ave Division: Solutions Job Posting Title: Customer Service Agent - 104634 Time Type: Full Time POSITION SUMMARY The Customer Service Agent, Admin has the basic responsibility for label control, yard coordination, and administrative functions in support of the entire outbound (Shipping and Picking) operation. The Admin is also responsible for communicating issues to the outbound supervisors in a timely manner. Must have Excel Experience and be computer literate. ESSENTIAL DUTIES AND RESPONSIBILITIES Label Control: • Prepare, distribute, and reprint all labels for carton/pallet pickers daily in a fair and consistent manner. Maintain a clear, consistent label flow to allow pickers the opportunity to perform in a safe, accurate, and productive manner without issue or hindrance. Track and document all labels given out. Yard Coordination: • Utilize Y/WMS system to communicate outbound pulls and plugs to yard drivers on a daily basis. Assist supervisor to ensure trailer is properly chocked and green light is active before trailers are moved or loading begins. Administrative Functions: • Complete computer data entry required for shipments. Issue seals to loaders. Verify accurate, pertinent information (i.e., seal number, trailer number, store number, etc.) in order to prepare Bills of Lading (BOL's) for all completed outbound loads. Schedule LTL carriers for pickup (site specific). Print work assignments for replenishment drivers. Document and file all outbound related paperwork in a neat and orderly fashion. Multitask and work with a high sense of urgency in the performance of all duties. Assist outbound supervisors with compiling and tracking downtime sheets as required. Provide service and adhere to professional etiquette when communicating with members of management, peers, customers, and visitors. Safety, Sanitation, Security: • Maintain a clean, neat, and orderly work area. Assist in maintaining the security of the warehouse. Ensure all seals and sensitive documents are properly secured when not in use. Distribute and collect tools and equipment (i.e., RF guns, bolt cutters, etc.) to associates and report issues to outbound supervisors in a timely manner. Conduct operations in a manner, which promotes safety. Conduct operations in accordance with OSHA and MSDS Standard OTHER DUTIES • Safe use of powered equipment, RF scanners, computers, and printers. • Follow company policies, guidelines, and ISO procedures • Exposure to varied environmental conditions (heat, cold, dry, humid, light, dark, dusty, etc.) • Repeated heavy lifting over 25 pounds as needed • Repetitive motion consisting of (but not limited to) walking, climbing, and carrying • Repetitive stationary activities consisting of (but not limited to) standing, sitting, bending, stretching, stooping, kneeling, crouching, squatting, reaching, pushing, pulling, holding, and grasping • Details may vary dependent on work function - the duties are all inclusive as associates may be requested to assist in various areas of the operation as needed. • Performs other duties as assigned. • Work overtime as dictated by business whether mandatory or voluntary. SUPERVISORY RESPONSIBILITIES • None MINIMUM REQUIRED QUALIFICATIONS Education and/or Experience • Must have a high school diploma or general education degree (GED). • 1-3 years' experience working in inventory control or warehousing admin experience. Certificates, Licenses, Registrations or Professional Designations • None Other • Must be able to work in unregulated temperatures within the warehouse during the warmer and colder months can range from mild to moderate. SKILLS, KNOWLEDGE AND ABILITIES Computer Skills • Intermediate computer skills • RF Scanners • Proficient MS Office Applications Language Skills • English (reading, writing, verbal) Mathematical Skills • Basic to intermediate level to verify quantities of product, count inventory, or perform other duties associated with handling, storing, and distributing client products. Other • Strong attention to detail accuracy and accomplish job task in a timely manner. • Ability to perform duties with minimal supervision or guidance. • Must be able to effectively adapt to change and thrive in a stimulating, fast-paced work environment. • Effective communication skills PREFERRED QUALIFICATIONS • 1-2 years' experience working in a warehouse/logistics/distribution environment • 1-2 years' experience working with Warehouse Management Systems (WMS) PHYSICAL DEMANDS Occasionally • Bending Frequently • Walking and Standing Constantly • Sitting Ability to Lift/Carry and Push/Pull • 11-20 pounds o Reach above shoulder, squat, or kneel. WORK ENVIRONMENT While performing the duties of this job, the employee rarely is exposed to fumes or airborne particles, toxic or caustic chemicals. The noise level in the work environment is usually low to moderate. Reasonable Accommodations Statement To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable Accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. For this position, the expected base pay range is $20.00 - $23.22 / Hourly. Actual compensation will be determined based on job-related factors, including relevant experience, skills, education or certifications, and geographic location, consistent with applicable laws and company policy. DSV offers a comprehensive benefits program designed to support the health and well-being of employees and their families. Benefits include medical, prescription, dental, vision, and life insurance, as well as flexible spending accounts (FSAs), health savings accounts (HSAs) (for eligible plans), and short- and long-term disability coverage. Employees also have access to wellness resources, Employee Assistance Program (EAP) services, and other support benefits. Financial benefits include participation in the DSV 401(k) plan, which provides company matching contributions of up to 5%. To support work-life balance, DSV offers various paid time off programs and paid company holidays. Specific PTO and leave programs may vary by location and division in accordance with state or local laws DSV is an equal employment opportunity employer. Candidates are considered for employment without regard to race, creed, color, national origin, age, sex, religion, ancestry, disability, veteran status, marital status, gender identity, sexual orientation, national origin, or any other characteristic protected by applicable federal, state or local law. If you require special assistance or accommodation while seeking employment with DSV, please contact Human Resources at *************. If you are interested in learning the status of your application, please note you will be contacted directly by the appropriate human resources contact person if you are selected for further consideration. DSV reserves the right to defer or close a vacancy at any time. DSV - Global transport and logistics Working at DSV means playing in a different league. As a global leader in transport and logistics, we have been on an extraordinary journey of growth. Let's grow together as we continue to innovate, digitalise and build on our achievements. With close to 160,000 colleagues in over 90 countries, we work every day to offer solid services and meet our customers' needs and help them achieve their goals. We know that the best way to achieve this is by bringing in new talent, fresh perspectives and ambitious individuals like you. At DSV, performance is in our DNA. We don't just work - we aim to shape the future of logistics. This ambition fuels a dynamic environment built on collaboration with world-class team players, accountability and action. We value inclusivity, embrace different cultures and respect the dignity and rights of every individual. If you want to make an impact, be trusted by customers and grow your career in a forward-thinking company - this is the place to be. Start here. Go anywhere Visit dsv.com and follow us on LinkedIn and Facebook.
    $20-23.2 hourly Easy Apply 22d ago
  • Call Center Representative

    Taxrise

    Call center agent job in Irvine, CA

    WHY JOIN TAXRISE? At TaxRise, we don't just provide tax relief services; we provide hope, stability, and solutions to individuals and families facing financial uncertainty. Our team is passionate about reshaping the tax resolution industry through innovation, empathy, and unwavering commitment to our clients. Join us and make a tangible difference in people's lives while growing your career with a team that values your contributions. **New hires joining our team in this role may also be eligible for a $500 sign-on bonus as part of our current hiring initiative.** ABOUT THE ROLE The Call Center Representative plays a critical role in delivering exceptional service to our clients and ensuring that their needs are met with precision and professionalism. You will be the primary point of contact for clients, managing relationships and providing expert guidance to resolve their tax inquiries effectively. In this fast-paced role, your ability to understand client challenges and deliver solutions will be essential to their success and satisfaction. We're all about that in-person vibe-this role is 100% on-site! If you're excited to work side-by-side with our team (or are ready to make the move), then you're a perfect fit. If not, we kindly ask you to hold off on applying. Thanks for understanding and happy job hunting! HOW YOU'LL BE REWARDED At TaxRise, Inc., we believe in recognizing hard work and dedication. We offer competitive hourly pay along with the opportunity to earn a monthly bonus based on individual performance. Those who are highly motivated, organized, and goal-oriented have the potential to earn even more. Base Pay: $20.00 - $27.00 per hour (full-time, 40 hours per week), depending on experience and qualifications. Monthly Bonus: Average bonus potential of $500 - $1,000 Total Compensation: Approximately $23.00 - $32.00 per hour, depending on performance WHAT YOU'LL DO Client Communication: Handle a high volume of incoming calls, ensuring that every client is greeted professionally and promptly. Contact clients via phone and email to gather required documents and clarify documentation needs. Respond to client emails and text messages-and assist in live chat when needed-ensuring all interactions are addressed within company service level agreements. Utilize our ticketing system within the CRM to track open and unanswered emails and text messages. Accurately close or disposition each ticket for reporting purposes, ensuring every client inquiry is answered in a timely manner and to their satisfaction. Handle all client interactions with professionalism, courtesy, and empathy-knowing when to escalate issues to the appropriate department. Provide clear instructions and guidance to clients on required documentation. Problem-solving skills to address client concerns regarding documentation requirements. Document Collection & Review: Request and gather required tax-related documents from clients via email, phone, or online portals. Review submitted documents for accuracy and completeness, ensuring compliance with internal standards. Identify missing or incomplete information and follow up with clients promptly. CRM Management & Administrative Support: Assist case managers requesting and processing required documents (e.g., tax documents, income documents, expenses documents, etc.) documents collected are accurate and uploaded properly in the Customer Relationship Management (CRM). Accurately update the CRM system with detailed notes on client interactions, document submissions, and case progress. Collaborate with colleagues, support staff, and managers to deliver a seamless client experience. Help other departments with projects and/or communication campaigns, providing support and insights to enhance company initiatives. WHAT YOU'LL NEED TO HAVE Previous experience in a client care or customer service role-experience in the tax resolution industry is a plus. Previous experience in document coordination, loan processing, or a similar administrative role (tax-related experience is a plus). Excellent written and verbal communication skills with professional phone etiquette. Proficiency in using CRM systems or document management tools A willingness to learn, adapt, and consistently uphold our high standards of professionalism and client care. Knowledge of tax relief processes is a plus, though training will be provided. WHAT WE OFFER We believe in taking care of our team so they can take care of our clients. Here's what you can expect as part of the TaxRise family: Medical, Dental, and Vision Insurance (starting after 60 days) Paid Time Off 401(k) retirement plan with company match Professional Development Program to support your growth Access to our on-site gym and gaming lounge Catered team lunches every Friday Fun and energizing quarterly company outings ABOUT US At TaxRise, our mission is simple yet impactful: to revolutionize the way taxpayers navigate their tax challenges. We believe in the power of lifting others up, and that's the driving force behind everything we do. When you join us, you're not just becoming part of a company; you're joining a movement. We're a team that thrives on celebrating successes and making a genuine impact on people's lives. We're proud to be the fastest-growing company in our industry, and we're on the lookout for exceptional individuals to help us continue our journey of transformation. If you're ready to bring your unique talents and innovative spirit to a company where your work truly matters, TaxRise is the place to be. Join us and be part of a team that's reshaping the future of tax resolution. OUR COMMITMENT At TaxRise, we're proud to be an equal opportunity employer. We know that a world-class culture stems from the diversity and talent of our team. We provide equal employment opportunities (EEO) to all without regard to race, color, religion (including religious dress and grooming practices), sex (including pregnancy, childbirth and related medical conditions, breastfeeding, and conditions related to breastfeeding), gender, gender identity, gender expression, national origin, ancestry, age (40 or over), physical or medical disability, medical condition, marital status, registered domestic partner status, sexual orientation, genetic information, military and/or veteran status, or any other basis prohibited by applicable law. TaxRise is also committed to ensuring equal opportunity in employment for qualified persons with disabilities. If you require any reasonable accommodation throughout the recruiting process, please let your recruiter know. California Applicants: Please review our Notice at Collection and California Privacy Policy before submitting your application by clicking here.
    $20-27 hourly Auto-Apply 11d ago
  • Call Center Sales Agent

    Guardian Tax

    Call center agent job in Irvine, CA

    If you want real warm leads and a sales floor that knows how to win, this is the room. No boring. No “just a job.” Just big energy, big checks, and real growth. Our Irvine sales floor is competitive in the best way - wins get celebrated, teammates push each other, and momentum stays high. If you're hungry, coachable, and love closing on the phone, this is where you level up. 💎 Why Guardian Tax? 💰 15% Commissions + Bonuses: Earn on every closed deal, plus daily, weekly, and monthly bonuses. Top reps hit $15K+ months. 🎯 100% Inbound Calls: No cold calling. Every lead is high-intent and ready to talk. 🎓 Training That Works: Paid onboarding and hands-on coaching to set you up for success. 🦷 Benefits That Matter: Health, dental, and vision coverage after 90 days. 🎮 Office Vibes: Our HQ features music, a game room, and indoor games being added to keep the sales floor motivated and entertained. 🍽️ We Celebrate Wins: Monthly team events - from catered pickleball sessions and Top Golf nights to fancy dinners and Taco Tuesdays. 🏆 Culture of Growth: Open-door management, real mentorship, and leadership opportunities for those ready to level up. 📲 What You'll Do Speak with inbound callers who've already reached out for help. Guide them through our proven consult → qualify → close system. Build trust, provide real solutions, and make every call count. Hit your goals, climb the leaderboard, and cash in. 🏆 Who We're Looking For Confident, self-driven closers who love competition. People who can lead fluid conversations - not read scripts. Dependable, coachable, and laser-focused on results. Motivated professionals ready to build a career, not just a job. 🌟 Preferred Backgrounds Tax Relief / Debt Settlement • Call Centers • Loans / Collections • Real Estate • Auto Sales • Insurance • Solar • Student Loans • Hospitality 📍 The Details Location: Irvine, CA (in-office only) Schedule: Monday-Friday, 8 AM-5 PM (occasional half-day Saturday) Onboarding: New-hire classes every Monday - your start is right around the corner. 🔥 You bring the hustle, we bring the leads. At Guardian Tax, your effort directly fuels your success - and when we win, we celebrate big. 👉 Apply today and join a sales culture that knows how to work hard, win hard, and play even harder.
    $28k-39k yearly est. Auto-Apply 10d ago
  • Call Center Agent - Mission Viejo Office

    Nvision Centers

    Call center agent job in Mission Viejo, CA

    NVISION Eye Centers is one of the largest ophthalmology providers in the U.S., with over ninety centers across six states including California, Nevada, Oregon, Arizona, Texas, and Utah. An innovative leader in ophthalmology, we are dedicated to providing the best patient experience through the use of the latest technology and treatment by the most talented and experienced surgeons in the industry. With more than 3,000 eye doctors referring their patients and trusting their own eyes to NVISION surgeons, NVISION Eye Centers is the Eye Doctors' #1 Choice . This position is responsible for ensuring the consistent delivery of customer service that exceeds expectations of our callers and our multiple center locations. This role will ensure company success by raising conversion rates from initial phone call to consultation. The ideal candidate will have a background in Ophthalmology and will be able to support calls oriented towards Ophthalmology. Responsibilities RESPONSIBILITIES: Answers telephone promptly in a polite and professional manner and exceeds patient satisfaction. Able to answer questions related to Ophthalmology and evaluate when to escalate up. Presents in a professional and educated manner to all customers, patients, and Dr.'s that call in. Places outbound telephone calls. Researches and resolves issues to ensure patient retention and satisfaction. Directs calls to other departments as needed. Use sound judgment in handling calls, especially with upset patients. Understanding of when to escalate calls to physicians/practice manager. Schedule appointments correctly - servicing multiple centers. Maintains knowledge of company products and customer service processes Ability to handle a Call Center environment: work quickly and multi-task. Qualifications REQUIREMENTS: 2+ years experience in high volume call center preferred but willing to train the right person Ophthalmology experience preferred Associates degree and/or other comparable degrees a plus Bilingual is a plus (English/Spanish) Min USD $20.00/Hr. Not ready to apply? Connect with us for general consideration.
    $20 hourly Auto-Apply 60d+ ago
  • Representative, Customer Call

    LG Energy Solution Michigan, Inc.

    Call center agent job in Irvine, CA

    Job Description *Must be bilingual in Spanish/English LG Energy Solution Vertech, Inc. (LGES Vertech) is a full-service energy storage system supplier and integrator. Using our core strengths of expert service to our customers, unparalleled safety, and excellence in manufacturing, we bring standardized, fully integrated energy storage systems to a rapidly growing worldwide market. Our systems address our customers' needs to reduce capital equipment and installation costs while enhancing system level performance and reliability using automated monitoring systems and analytics across the battery, power conditioning and auxiliary systems. Our AEROS energy operating system is the engine of innovation to provide advanced control functions allowing our customers to maximize the value of their energy storage assets. Our service capabilities include advanced monitoring and analytics, scheduled maintenance, augmentation, and auxiliary system upgrades. The combination of excellence in battery technology and production coupled with nearly two decades of energy storage integration makes LGES Vertech a leading supplier and integrator in the power and energy markets. LGES Vertech empowers and expects its team members to assume responsibility and make good decisions, while maintaining a team environment that fosters collaboration and innovation. For more information about LGESVT, please visit ******************* Job Summary: The Customer Service/Technical Support Representative is responsible for providing basic to advanced technical support to customers who are experiencing technical issues with their LG residential battery energy storage system. This position will use technical knowledge to identify and troubleshoot problems, and provide timely and effective solutions to customers. Additionally, this position will provide excellent customer service to ensure a positive customer experience. The key to success in this role is to be highly proficient in retaining information and applying trainings to daily work product. What does a day in the life of a Technical Support Representative look like? Provides basic to advanced technical support to customers who are experiencing technical issues with their residential battery energy storage system Identifies and troubleshoots technical problems, and provides timely and effective solutions to customers Communicates technical solutions to non-technical customers in a clear and concise manner Escalates complex issues to higher-level team members as necessary Documents customer interactions and technical issues in a customer relationship management (CRM) system Create RMA(Return Material Authorization) tickets as needed in CRM Provides excellent customer service to ensure a positive customer experience Adheres to company policies and procedures and departmental SOPs (Standard Operating Procedures) Meets or exceeds performance targets for related KPIs Continuously improves knowledge of products, services, and processes by participating in training programs and continuous learning modules Collaborates with other departments as needed to resolve customer issues Maintains a positive, empathetic, and professional attitude toward customers and colleagues at all times What are the required qualifications of a Technical Support Representative? 1-2 years experience in a technical support role or equivalent preferred Good communication skills, both verbal and written Proficiency in using computer applications and software Experience using a CRM preferred Ability to retain information and adapt to changing workflows
    $38k-61k yearly est. 25d ago
  • Representative, Customer Call

    Lg Energy Solution Vertech, Inc.

    Call center agent job in Irvine, CA

    *Must be bilingual in Spanish/English LG Energy Solution Vertech, Inc. (LGES Vertech) is a full-service energy storage system supplier and integrator. Using our core strengths of expert service to our customers, unparalleled safety, and excellence in manufacturing, we bring standardized, fully integrated energy storage systems to a rapidly growing worldwide market. Our systems address our customers' needs to reduce capital equipment and installation costs while enhancing system level performance and reliability using automated monitoring systems and analytics across the battery, power conditioning and auxiliary systems. Our AEROS energy operating system is the engine of innovation to provide advanced control functions allowing our customers to maximize the value of their energy storage assets. Our service capabilities include advanced monitoring and analytics, scheduled maintenance, augmentation, and auxiliary system upgrades. The combination of excellence in battery technology and production coupled with nearly two decades of energy storage integration makes LGES Vertech a leading supplier and integrator in the power and energy markets. LGES Vertech empowers and expects its team members to assume responsibility and make good decisions, while maintaining a team environment that fosters collaboration and innovation. For more information about LGESVT, please visit ******************* Job Summary: The Customer Service/Technical Support Representative is responsible for providing basic to advanced technical support to customers who are experiencing technical issues with their LG residential battery energy storage system. This position will use technical knowledge to identify and troubleshoot problems, and provide timely and effective solutions to customers. Additionally, this position will provide excellent customer service to ensure a positive customer experience. The key to success in this role is to be highly proficient in retaining information and applying trainings to daily work product. What does a day in the life of a Technical Support Representative look like? Provides basic to advanced technical support to customers who are experiencing technical issues with their residential battery energy storage system Identifies and troubleshoots technical problems, and provides timely and effective solutions to customers Communicates technical solutions to non-technical customers in a clear and concise manner Escalates complex issues to higher-level team members as necessary Documents customer interactions and technical issues in a customer relationship management (CRM) system Create RMA(Return Material Authorization) tickets as needed in CRM Provides excellent customer service to ensure a positive customer experience Adheres to company policies and procedures and departmental SOPs (Standard Operating Procedures) Meets or exceeds performance targets for related KPIs Continuously improves knowledge of products, services, and processes by participating in training programs and continuous learning modules Collaborates with other departments as needed to resolve customer issues Maintains a positive, empathetic, and professional attitude toward customers and colleagues at all times What are the required qualifications of a Technical Support Representative? 1-2 years experience in a technical support role or equivalent preferred Good communication skills, both verbal and written Proficiency in using computer applications and software Experience using a CRM preferred Ability to retain information and adapt to changing workflows
    $38k-61k yearly est. Auto-Apply 55d ago
  • Call Center Representative/IESBDC (UEC)

    CSU Careers 3.8company rating

    Call center agent job in San Bernardino, CA

    About University Enterprises Corporation at CSUSB ) University Enterprises Corporation at CSUSB ("UEC") supports the university's educational mission by providing quality services that complement the instructional program. The University depends upon UEC to provide services that cannot be supported with state funds. We're responsible for business enterprises on campus including, but not limited to, dining, bookstore, convenience store, and vending services. We also serve as the grantee for federal, state, and local funding for research and sponsored projects. Position Summary Temporary, Past Time, Non-Benefitted position through 12/31/2025 (Appointment may be renewed annually based upon availability of funds, availability of work and satisfactory job performance). Salary: $16.50-$18.00 per hour. Location: Main office locations either Temecula or Riverside. Additional onsite assistance will be required as needed for training outreach offices and conferences within the counties. Work Schedule 19 hours per week. Typically Monday through Friday within the hours of 8:00AM to 5:00PM. Some nights and weekends may be required. First Review Deadline This position will remain open until filled. Typical Activities Under minimal supervision of the Director, the Call Center Representative will work independently to: • Maintain MIS and EDMIS System and act as technical support for Centers • Respond swiftly and courteously to all potential customer phone inquiries • Conducting inbound and outbound customer service calls • Communicate effectively, in writing, verbally, and via telephone, with all levels of personnel and clients • Fulfills requests by clarifying desired information, scheduling appointments, and forwarding other service requests. • Documenting details of all calls and customer interactions • Rescheduling or canceling meetings in a timeous manner. • Collaborate with the intake manager and other team members to improve customer service and handle high call volumes • Collect pertinent information from clients such as addresses, phone numbers, business status information and demographics • Responds to 30-50 calls per day • Educate clients on programs and other service offerings • Managing multiple systems and programs simultaneously • Other duties as assigned. Some regional travel required. Minimum Qualifications Education: High School Diploma. Experience: 1 Year General Office Experience. Other: Good written and oral communication. Ability to learn new program and service offerings quickly and discuss options and features in detail. Ability to independently handle multiple work unit priorities and projects. Ability to troubleshoot most office administration problems and respond to all inquiries and requests related to work area. EQUAL OPPORTUNITY EMPLOYER University Enterprises Corporation at CSUSB is committed to a diverse workforce and affirmative action, and is an equal opportunity employer. UEC maintains and promotes a policy of non-discrimination and non-harassment on the basis of race, sex, gender, color, age, religion, national origin, ancestry, marital status, sexual orientation, physical or mental disability, pregnancy, medical condition, genetic characteristics, status as a disabled veteran, or disabled veteran of the Vietnam era. To view the UEC Affirmative Action Program, please contact UEC Human Resources at (909) 537-7589 Monday through Friday between the hours of 8:00am and 5:00pm. As an equal opportunity employer, University Enterprises Corporation at CSUSB (UEC) is committed to a diverse workforce. If you are a qualified individual with a disability or a disabled veteran, you have the right to request a reasonable accommodation if you are unable or limited in your ability to use or access UEC's career website as a result of your disability. You may request reasonable accommodations by calling UEC's Human Resources Manager at 909-537-7589. EEO AA Policy Statement Employment of Individuals with Disabilities and Protected Veterans Supplemental Information UEC is an EOE - Minority/Female/Disability/Veterans. This position will remain open until filled. This has been designated as a sensitive position. The selected candidate must successfully pass a thorough background investigation to include a criminal history check prior to appointment.
    $16.5-18 hourly 60d+ ago
  • Temporary Customer Order Representative

    Arrow Staffing Services

    Call center agent job in Fontana, CA

    Customer Service Representative (Key Accounts) $24.50 per hour | Full time, Monday through Friday 8:00 AM to 5:00 PM Temporary 3 month assignment About the role We are hiring a Customer Service Representative to support key customer accounts for a large manufacturing and distribution company located in Fontana. This role plays a critical part in order fulfillment, inventory coordination, and customer communication. You will work closely with Sales, Supply Chain Management, and Warehouse teams to ensure customer orders are processed accurately and delivered on time. This is a fast paced, detail driven position that requires strong communication skills and the ability to manage multiple priorities at once. What you will do Process and confirm customer orders while ensuring shipping dates and required weights are met Communicate order status and delivery updates to customers Track deliveries and resolve shortages, overages, or delays Prepare and send monthly sales, fill rate, and inventory reports Monitor factory containers and inventory levels to support customer forecasts Communicate product changes, new items, and code updates to customers Set up and maintain customer material codes Manage backorders and urgent requests Provide call center style customer support for stock inquiries and special orders Maintain accurate records and follow company procedures What we are looking for Experience in customer service, order processing, or account coordination Strong communication and relationship building skills High attention to detail with the ability to track multiple orders and reports Comfortable working in a fast paced, deadline driven environment Able to problem solve and troubleshoot shipping or inventory issues Proficient with basic office systems and reporting tools If you are an organized, customer focused professional who thrives in a high volume order and logistics environment, this is a great opportunity to step into a team where your work directly supports customer satisfaction and business performance. #Arrow
    $24.5 hourly 3d ago
  • Customer Service Teammate

    Go Car Wash

    Call center agent job in Rialto, CA

    TEXT "GOMILES" to ************ to APPLY! GO - Car Wash is one of the fastest growing car wash operators in the United States, with locations in multiple states spanning across the country. And we keep adding more sites! At GO Car Wash, we're committed to providing an exceptional, supportive, winning work experience for all our Teammates. We believe by caring for our Teammates first, we'll have delighted customers and successful car washes, which in turn creates opportunities for us all. If you love cars, enjoy serving others, and want to be active and work outside, then join us! As a Customer Service Teammate at GO Car Wash, you'll be helping our customers care for their cars-in which they've invested a lot of money, time, and pride. This includes explaining our car wash options and requirements to customers, preparing and loading their cars in our car washes, and assisting customers with self-cleaning options. You'll also help maintain our car washes and sites to ensure we're providing a superior, clean car wash experience for all our customers. To succeed at all of this, you must be able to: Positively and energetically engage and communicate with customers Quickly understand, retain, and follow directions and procedures-especially safety Continuously stand, move, and smile for long periods of time Also, you must: Be at least 16 years old Verify you can work in the US We can offer you a fun, active, outdoor workplace, working with a team of enthusiastic car washers. We also offer competitive health, 401(k), and paid time off benefits, plus free car washes, as well as opportunity to grow your career with us while learning work/life skills you can transfer to whatever path you choose to take in your future. Compensation. Our Teammates in this role typically earn $18.90/hour, which includes a base pay of $16.90/hour plus an average of $2/hour in commission from membership sales. Commissions are uncapped, and our top performers regularly exceed $2/hour in additional earnings. Offer will depend on location and level of knowledge, skills, abilities and experience. To learn more about us, go to ****************** All qualified applicants will be considered for employment without regard to age, race, color, national origin, religion, gender, gender identity, sexual orientation, disability or veteran status, or any other actual or perceived basis protected by law.
    $16.9-18.9 hourly 60d+ ago
  • Spanish Customer Service Agent , Inland Empire

    Alsop & Associates Insurance Agency

    Call center agent job in Claremont, CA

    Job Description Top agency looking for Top talent. Helpingpeople with their insurance needs. Doing policy reviews for existing and new customers. The ideal person will identify gaps in coverage and make recommendationsto improve coverage. The agent will be assigned up coming policy renewals to review. In addition they will handle customer initiated requests. Benefits Annual Base Salary + Commission + Bonus Opportunities Paid Time Off (PTO) Career Growth Opportunities Health Insurance Dental Insurance Vision Insurance Tuition Reimbursement Evenings Off Retirement Plan Responsibilities Responsibilities Renewal Policy reviews Writing New policies Endorsing existing policies Cross Sales Referring Life insurance prospects to Life specialist Making recommendations and giving advice Following up and documentation Minimum of 150 calls and Emails a day Requirements California Property and Casualty license 5+ years insurance experience Possess an upbeat, positive and enthusiastic attitude. Confident, self-starter who works well independently. Excellent Spelling and Grammar skills. Problem-Solving Capabilities. Bilingual, fluent in both English and Spanish is beneficial. Prior captive agency experience beneficial Microsoft Word and Excel knowledge
    $28k-36k yearly est. 26d ago
  • Captain - Customer Service

    Daveandbusters

    Call center agent job in Ontario, CA

    Dave & Buster's is different from everywhere else. No two days are ever the same. Time will fly by serving hundreds of people with flexible schedules you can accommodate school or other jobs. Plus, your co-workers are awesome! Dave & Buster's offers an attractive benefits package for many positions, including medical, dental, vision, 401K, FREE GAMES and more. POSITION SNAPSHOT: Our Captain position ensures Guests' initial impressions with Dave & Buster's are positive and welcoming. The Captain's position requires a strong communicator who will guide our Guests through their Midway, retail, game rental and dining experiences. Our Captains also act as an initial point of contact in the enforcement of house policies and maintaining the safety and security of the unit. NITTY GRITTY DETAILS: Delivers an unparalleled Guest experience through the best combination of food, drinks and games in an ideal environment for celebrating all out fun. Acts as an initial point of contact in matters concerning safety and security in all areas: front door, Viewpoints, Midway, bar areas, kitchen and back of house areas, dining areas, private event rooms and restrooms. Acts as ambassador to the building, assisting Guests with all requests and answers questions as needed. Greets Guests with a positive attitude and enthusiasm while performing multiple job functions. Smiles and greets Guests upon entering. Keeps immediate supervisor promptly and fully informed of all problems or unusual matters of significance and takes prompt corrective action where necessary or suggests alternative courses of action. Provides timely and accurate service while managing wait times and communicating information as needed to Guests, Team Members and Managers. Competently diffuses difficult Guest situations while protecting the integrity and safety of our staff, building and house policies. Assists with the maintenance and upkeep of the Viewpoint and Midway areas. Assists in the cleanliness and organization of the rental equipment. Ensures all billiard supplies are stocked, properly cleaned and maintained to maximize costs and decrease loss. Checks for restocking of necessary supplies. Brings all areas up to standard. Assists in the rental of Billiards and Shuffleboards, maintaining and resetting the area after each use. Assists with the set up and break down of special events functions as directed by management. Provides game assistance by promptly notifying Support Technicians or Management as needed. Assists and directs Guests to Kiosk areas and answer questions as needed. Ensures that our Guests adhere to house policies as outlined and informs management of any issues. Bids farewell to Guests leaving. Ensures everything was satisfactory and invites Guests to return. Assists other Team Members as needed or as business dictates. Maintains a favorable working relationship with all other company Team Members to foster and promote a cooperative and harmonious working climate that will be conducive to maximum Team Member morale, productivity and efficiency/effectiveness. Is dressed in accordance with dress guidelines, looking neat, clean and professional at all times. Must demonstrate ability to read and communicate in English. Must be at least 18 years of age. RequirementsSTUFF OUR ATTORNEYS MAKE US WRITE: The physical demands described here are representative of those that must be met by a Team member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this position, the Team member will regularly be required to: Work days, nights, and/or weekends as required. Work in environments with both hot and cold temperatures such as freezers and around cooking equipment. Work in noisy, fast paced environment with distracting conditions. Read and write handwritten notes. Lift and carry up to 30 pounds. Move about facility and stand for long periods of time. Walk or stand 100% of shift. Reach, bend, stoop, mop, sweep and wipe frequently. The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of personnel so classified in this position. As an equal opportunity employer, Dave & Buster's is dedicated to our policy of nondiscrimination in all aspects of employment, and we comply with all Federal, State and Local laws regarding nondiscrimination. Dave and Buster's is proud to be an E-Verify Employer where required by law. Salary Compensation is from $16 - $17 per hour Salary Range: 16.9 - 18.4 We are an equal opportunity employer and participate in E-Verify in states where required.
    $16-17 hourly Auto-Apply 5d ago

Learn more about call center agent jobs

How much does a call center agent earn in Beaumont, CA?

The average call center agent in Beaumont, CA earns between $23,000 and $46,000 annually. This compares to the national average call center agent range of $23,000 to $41,000.

Average call center agent salary in Beaumont, CA

$33,000
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