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Call center agent jobs in Bellingham, WA

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  • Call Center Agent

    Unity Care NW 3.6company rating

    Call center agent job in Bellingham, WA

    Compensation: Hourly, non-exempt The standard wage range for this role is $22.12 to $26.01 per hour It may be possible to earn more over time up to $29.86 per hour Work Schedule: Full time, 40 hours, days M-F w/ a Saturday rotation which includes a 10% shift differential Who We Are Unity Care NW is a private, non-profit, federally qualified health center (FQHC) that has been proudly and successfully serving the greater Whatcom County area since 1982. With clinics located in Bellingham & Ferndale, we offer comprehensive primary medical, behavioral health and dental care, as well as pharmacy services to a diverse and often underserved patient population of all ages. Employing over 300 caring and compassionate employees, our mission is to increase the years of healthy life in the people & communities we serve. What We Value Respect Integrity Accountability Collaboration Innovation We strive to demonstrate our Values in Action in all that we do. We value each individual on our team and aim to onboard a workforce of the very best talent, whose ambitions and values align with ours. Job Summary As a Call Center Agent you would be responsible for providing a welcoming and positive telephone experience to incoming callers and supporting the Call Center in meeting service level and quality performance objectives. What We Offer A friendly & collaborative team environment A competitive compensation package Benefits Include: Medical, dental & vision insurance 401(K) retirement plan with employer match 6 paid holidays Paid Time Off (108 hours first year, increasing thereafter) Paid Sick Leave Other paid leaves including: Bereavement, Jury Duty and Bone Marrow & Organ Transplant Life/AD&D insurance Variety of optional insurances including Supplementary Life/AD&D, Short Term and Long Term Disability, Critical Illness, Accident, Travel & Identity Theft Protection Flexible spending account Self-funded Health Savings Account on Base Medical Insurance Plan Employee Assistance Program Alternative Transportation Incentives Health Living reimbursements Medical Hardship payroll loans, Employee Referral Bonuses & Will preparation services Requirements Professional and Technical Knowledge: Possesses a basic level of written and verbal communications skills, computational and computer skills and mathematical knowledge at a level typically acquired through completion of a general studies high school program. Possesses specific knowledge of customer service, call center and patient scheduling processes and practices, typically learned on the job, or which may include a series of training sessions that would comprise a few weeks if done consecutively. Technical Skills: Keyboarding speed of 40 wpm and data entry skills. Demonstrates necessary proficiency with all electronic clinical systems, including Electronic Medical Records (EMR) and scheduling systems. Familiar with Microsoft Outlook & Word. Communications Skills: Possesses ability to effectively communicate information that is complex and/or technical to co-workers and others. Able to exercise tact and diplomacy in the resolution of mild conflicts or disagreements that occur on the job that would be considered at a level of basic “customer service”. Prepares effectively written communication (e.g., correspondence, memos, letters, emails) conveying information. Effectively communicates information during informal and formal verbal interactions. Fluency in Spanish highly desirable. Candidates who meet the requirements or who have applicable experience or similar qualifications are encouraged to apply! To Apply Visit our Careers Page at ******************* . For news on our organization & future job postings, please follow us on LinkedIn at *********************** Unity Care NW has an Employee Health Program for the safety of our patients and staff. The program requires all new employees to have up to date vaccines for Covid-19 and influenza. More information about this program is provided throughout the recruitment process.
    $22.1-26 hourly 60d+ ago
  • U-Box Customer Care Representative (CDL)

    U-Haul 4.4company rating

    Call center agent job in Port Townsend, WA

    Return to Job Search U-Box Customer Care Representative (CDL) Have you ever wished the open road could be your office? If so, then consider becoming U-Haul Company's newest U-Box Customer Care Representative (CCR; local delivery driver). As a CCR, you will be responsible for U-Box containers and ensuring that customers are provided with friendly and courteous service. Experience a rewarding job and a caring company culture with U-Haul. U-Haul Offers: * Career stability * Opportunities for advancement * Mindset App Reimbursement * Gym Reimbursement Program * Health insurance & Prescription plans, if eligible * Paid holidays, vacation, and sick days, if eligible * Life insurance * MetLaw Legal program * MetLife auto and home insurance * Discounts on Apple products, Dell computers, cell phone plans, hotels, and more * 401(k) Savings Plan * Employee Stock Ownership Plan (ESOP) * 24-hour physician available for kids * Dental & Vision Plans * Business travel insurance * You Matter EAP * LifeLock Identity Theft Protection * Critical Illness/Group Accident Insurance * Dave Ramsey's SmartDollar Program U-Box Customer Care Driver Responsibilities: * Operate a flatbed truck (training provided). * Operate an 8000-lb propane forklift or a truck-mounted forklift (training provided). * Load and unload storage containers for delivery. * Transport storage containers to and from specified destinations, e.g., customers' homes and businesses - local routes only. * Participate in ongoing continuous U-Haul education through U-Haul University. Minimum Requirements: * Clean motor vehicle driving record * High school diploma or equivalent * Department of Transportation certification * Commercial driver's license (CDL) Work Environment: The work involves moderate risks or discomforts which require special safety precautions, e.g., working around moving parts, machines, fumes or chemicals. May be required to use protective clothing or gear such as masks, goggles, gloves or shields. Physical Demands: The work requires some physical exertion, such as long periods both indoors and outdoors while remaining stationary, traversing spaces, repositioning to reach and use tools, and moving a minimum of 50 lbs assisted or unassisted. Pay Range is: $24.00 - $35.00 Hourly U-Haul is an equal opportunity employer. All applications for employment will be considered without regard to race, color, religion, sex, national origin, physical or mental disability, veteran status, or any other basis protected by applicable federal, provincial, state, or local law. Individual accommodations are available on requests for applicants taking part in all aspects of the selection process. Information obtained during this process will only be shared on a need to know basis.
    $24-35 hourly Auto-Apply 10d ago
  • Customer Service English Spanish Billingual Part-time MV

    Triplenet Technologies

    Call center agent job in Mount Vernon, WA

    Job Title: Temporary Bilingual Customer Service Representative (Spanish/English) Schedule: Part-Time, 2 days per week (to start) We are seeking a Temporary Bilingual Customer Service Representative to support our team on a part-time basis. This assignment will involve assisting customers in both English and Spanish, providing clear communication and excellent service. Responsibilities: Handle customer inquiries by phone, email, or in person in English and Spanish Assist with product/service questions and resolve issues promptly Record customer interactions and maintain accurate information Provide professional, courteous support to ensure customer satisfaction Qualifications: Fluent in Spanish and English (spoken and written) Strong communication and customer service skills Prior customer service experience preferred Available to work 2 days per week (to start) for the duration of the temporary assignment Location: Mt. Vernon Pay range: $18- 22 per hour
    $18-22 hourly 60d+ ago
  • Customer Experience Representative

    Barron Heating, AC, Electrical & Plumbing

    Call center agent job in Ferndale, WA

    At Barron Heating AC Electrical & Plumbing we are committed to Improving Lives™ . As a Customer Experience Representative, you will help us live out our Vision & Mission and meet our growth-oriented goals as the premier heating, cooling, electrical, and plumbing service provider in Northwest Washington. At Barron, our Customer Experience Representative will: Serve as the first point of contact for customers, answering inbound calls promptly and responding to voicemails, chats, and other messages in a timely manner Schedule and book HVAC, electrical, and plumbing service calls effectively and efficiently, ensuring the best experience for both customers and technicians Build relationship-focused conversations around customers' whole-home needs, promoting life-long customer relationships Use critical thinking to develop creative solutions for both customers and technicians Support team members while consistently delivering world-class customer service Demonstrate strong phone etiquette, interpersonal communication, and active listening skills Maintain a calm, professional, and courteous demeanor in all customer interactions Manage time effectively and consistently meet deadlines Keep a neat, clean and organized work area Attend all Company-wide and departmental meetings Collaborate and build strong working relationships across all departments Exhibit a “Team Barron” attitude Share Barron's Vision & Mission of Improving Lives™ An outstanding Customer Experience Representative will have the following natural strengths & talents: Exceptional customer service skills with a proactive, solutions-oriented approach Excellent interpersonal and communication skills, especially over the phone Ability to thrive in a fast-paced environment Strong organizational skills with keen attention to detail Team player who collaborates effectively with all team members and contributes to a positive team culture Compensation: Full-Time $20.00-$25.00 per hour; DOE Experience & Qualifications: A minimum of 1-2 years of customer service experience or in a similar customer-facing role (required) Pre-employment Drug Screening High School Diploma or GED Must be at least 18 years of age Legally eligible to work in the United States Barron Provides: 100% employer paid medical, dental & vision plans for employee Eligible dependents may be covered through pre-tax payroll deduction Paid holidays and vacation 401k matching program Employee discounts on services Company sponsored events and team building Barron Apparel/Uniforms A culture of collaboration, sharing of knowledge and respect for one another When applying please upload: Resume Cover Letter and include: Which of our 5 Core Values resonates with you most, and why Why you believe you are the best candidate to join the Barron Team During the Hiring Process, our Team will: (Please anticipate the process to take approximately 3-4 weeks) Review application materials and select qualified candidates Schedule an in-person interview with the Hiring Manager and a member of our People Operations & Culture team for candidates moving forward Contact 2-3 professional references provided by the candidate following a successful in-person interview Extend an offer of employment to the selected future Barron Team member
    $20-25 hourly 60d+ ago
  • Insurance Customer Service Specialist

    Allstate Jensen Agency

    Call center agent job in Bellingham, WA

    Job Description Needed: Organized individual with great self management skills for a Customer Service Specialist in our busy Bellingham Allstate agency. We are looking for a compassionate individual who loves helping people and building relationships. Service current clients with updates and changes, cross sell needed policies and educating on coverage! Need someone with great follow up and attention to detail. Great Attitude is a must! Fun , friendly atmosphere and beautiful office. Personal Lines License and Insurance experience required and Salary is DOE Benefits Annual Base Salary + Commission + Bonus Opportunities Health Insurance Mon-Fri Schedule Hands on Training Life Insurance Career Growth Opportunities Paid Time Off (PTO) Responsibilities - Knowledge of ALL Allstate products - Call current clients and cross sell needed policies - Complete service work - Uses creativity and problem solving - Asks for referrals - Networks and check in regularly with mortgage brokers, real estate agents, insurance brokers, title companies - Follow up Follow up Follow up Follow up :) Requirements WA State Personal Lines License REQUIRED - we can help you obtain Must pass background check as required by Allstate
    $31k-40k yearly est. 25d ago
  • Customer Service Representative

    Circle K 4.3company rating

    Call center agent job in Anacortes, WA

    Store 2************ Commercial Street, Anacortes, Washington 98221Shift AvailabilityFlexible Availability Job Type Part time Customer Service Representative We want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your career - look no further. As a Customer Service Representative, you will enjoy: Medical, Vision, Dental, & Life Insurance/Short & Long Term Disability Flexible Schedules Weekly Pay Weekly Bonus Potential Large, Stable Employer Fast Career Opportunities Work With Fun, Motivated People Task Variety Paid Comprehensive Training 401K With a Competitive Company Match Flexible Spending/Health Savings Accounts Tuition Reimbursement Your key responsibilities: You will greet customers, run the register, cashier, make purchase suggestions and sometimes work with our food program. There is never a dull moment as you will be working around the store (inside and out) in many different areas to help maintain our high standards for store appearance and provide fast and friendly service to our customers. Provide regular and predicable onsite attendance. You will interact with many customers daily, all while working with a fun, energetic team accomplishing daily tasks around the store! You are good at: Selling products to customers Providing excellent customer care Communication and friendly conversation Performing at a quick pace while having fun Working as part of a team to accomplish daily goals Coming up with great ideas to solve problems Thinking quickly and offering suggestions Great if you have: Retail and customer service experience Sales associate or cashiering experience High school diploma or equivalent Motivation to advance in your career! Willingness to learn and have fun! Physical Requirements: Ability to stand and/or walk for up to 8 hours Lift and/or carry up to 30 pounds from ground to overhead up to 30 minutes in a shift Occasionally lift and/or carry up to 60 pounds from ground to waist level Push/pull with arms up to a force of 20 pounds Bend at the waist with some twisting up to one hour a shift Grasp, reach and manipulate objects with hands. This handwork requires eye-hand coordination, and may require climbing a ladder to store and retrieve materials or place and remove signs Hiring Range: $20.97 to $20.97 Circle K is an Equal Opportunity Employer. The Company complies with the Americans with Disabilities Act (the ADA) and all state and local disability laws. Applicants with disabilities may be entitled to a reasonable accommodation under the terms of the ADA and certain state or local laws as long as it does not impose an undue hardship on the Company. Please inform the Company's Human Resources Representative if you need assistance completing any forms or to otherwise participate in the application process. Click below to review information about our company's use of the federal E-Verify program to check work eligibility: In English In Spanish
    $21-21 hourly Auto-Apply 7d ago
  • Domino's Pizza Maker/CSR - Lynden, WA (7073)

    Domino's Franchise

    Call center agent job in Lynden, WA

    JPC LLC is a Franchise with Domino's Pizza looking to provide opportunity to new team members who are looking for the FUN job, develop skills and grow fast within our organization. Opportunities are limitless with Domino's! Job Description As a CSR at Domino's we take pride in our work. It takes some love to make a beautiful pizza! CSRs / Pizza Makers will work inside the kitchen taking phone orders, counter orders, and cleaning equipment and the facility. The best part is making pizza! Its not like another food job, pizza is an art and we will teach you the techniques to make every pizza a fabulous piece of art while working as a team to achieve great customer service as well as have fun doing it! Domino's is a great entry level job or second job for those looking to develop team skills, customer service, and take pride in the art of making pizza. Duties & Responsibilities: We are looking for Customer Service Representatives with hustle, personality and people skills. Customer Service Representatives are responsible for greeting customers, answering phones, and providing outstanding customer service. Your job responsibilities would include (but are not limited to): Greeting customers and taking orders with a smile! Operating the cash register and collecting payment from customers. Making consistent products within Domino's Pizza guidelines. Maintaining a clean and organized work environment from our customer's viewpoint. Maintain a professional appearance at all times in compliance within the Domino's Pizza Grooming Standards. What are we looking for? A fun and friendly person, who is comfortable talking to strangers. A team player who is punctual and has a positive attitude! You are at least 16 years of age. Pass a Criminal Background check. ADDITIONAL INFORMATION - Full Time or Part time available! Or even just a day or two a week! - Employee Discounts! - Paid Training - Flexible schedules! - Perfect job for students or extra hours after another job - Tips paid out after shift! - Great pay! - CSRs make state minimum + tips - Benefits: All team members are eligible for benefits (eligibility for certain benefits dependent on approximate hours worked per week) Did you know 90% of Domino's franchisees started out as Pizza Makers or Drivers? Check out the video below and hear it from one of our own team members who climbed the ladder! Additional Information Benefits: -Paid sick leave per Washington law -Health Care benefits for full time employees (30+ hours per week after waiting periods) -Dental and Vision plans available to purchase All your information will be kept confidential according to EEO guidelines.
    $33k-42k yearly est. 12d ago
  • Customer Service Representative

    Parson's Industries, Inc. 4.6company rating

    Call center agent job in Mount Vernon, WA

    Job DescriptionFull Speed Plumbing of Mount Vernon, WA is looking to hire a part-time Customer Service Representative with a can-do attitude. Are you an experienced and outgoing customer service professional who is looking for a career and not just a job? Are you ready to love your job? Would you like to work for an established but growing local company in the home services industry? Do you want to be a part of a high performance team? If so, please read on!This Customer Service Representative position starts at a competitive wage of $18-$20 per hour, plus benefits and weekly performance bonuses! Based on experience, you will have the opportunity to move to full-time and work Monday-Friday 7:00 AM-7:00 PM. If this sounds like the right opportunity for you, apply today!ABOUT FULL SPEED PLUMBINGFull Speed Plumbing is a family-owned business that has been in town for many years. The faces have changed through the years, but the genuine care that our company and team have for the people of our community has remained. Our goal is to form lasting relationships with every client as we would our neighbors in addition to delivering high-quality services and work!Just as our clients are part of our family, our employees are too. We provide a stable, family-oriented work environment alongside excellent pay and a benefits package! Come join our awesome team!A DAY IN THE LIFE OF A CUSTOMER SERVICE REPRESENTATIVEAs a Customer Service Representative, you are the voice of our company! You provide superb customer service to our clients and help keep our office running smoothly. Your positive, friendly disposition comes through in all your interactions by phone--and is one of the reasons that our clients enjoy doing business with us.Your primary responsibilities are to answer phones, schedule appointments, and resolve issues for customers. You are never bored, as there are always a variety of office tasks that you can help with. With pride, you keep the office clean and organized. You love that you get to interact with people every day and enjoy keeping busy!CSR QUALIFICATIONS customer service experience, preferably in an office environment excellent organizational skills strong social skills including, empathy and kindness strong computer and phone skills Do you have excellent communication and interpersonal skills? Can you solve issues for all kinds of clients with professionalism and patience? Do you enjoy interacting with people on the phone and understand good phone etiquette? Are you organized and detail-oriented? Can you manage your time well and prioritize multiple tasks effectively? If so, then you might just be perfect for this CSR position! E04JI802jq3q4078o9s
    $18-20 hourly 9d ago
  • Bilingual Customer Service Specialist (English & Spanish)

    Sherwin-Williams 4.5company rating

    Call center agent job in Burlington, WA

    Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. Store associates Customer Service Specialists are also expected to promptly resolve any customer concerns and ensure maximum client satisfaction as well as stay up-to-date with product features and maintain the high quality and visual standards of the products and store. Customer Service Specialists are tasked with achieving excellent customer service, while consistently meeting the store's sales goals. The individual selected for this role will be expected to work at stores within a 10 mile radius of the Burlington Store: Store #727677, located at: 914 S. Burlington Blvd; Burlington, WA: 98233. This is a Full-Time role. Pay Starting at $23.00 Hourly. Job duties involve contact with customers, which may include minors; and access to cash and other payment methods, electronic equipment, personal information, store merchandise and other items of value, and such access may be supervised or unsupervised. The Company therefore has determined that a review of criminal history is necessary to protect the business and its operations and reputation and is necessary to protect the safety of the Company's customers, staff, employees, vendors, contractors, and the general public.
    $23 hourly Auto-Apply 43d ago
  • Customer Service Representative- Pick Your Shift

    Avis Budget Group 4.1company rating

    Call center agent job in Northwest Stanwood, WA

    $17.95/hour Monthly Commission Opportunity Shift Premium may Apply We're hiring immediately! No experience necessary! Join Avis Budget Group's team and Pick Your Shift! We're searching for passionate, energetic, and motivated individuals ready to take control of their schedule. With Pick Your Shift, you decide when you want to work. Available shifts are posted weekly, and you can easily select the ones that fit your lifestyle right from our app. This flexibility gives you the freedom to balance work and personal life, so you're always in control. We're committed to helping you reach your full potential by providing support, encouragement, and recognition in a friendly, empowering customer-centric environment - so you can maximize your earnings while enjoying the flexibility you deserve. What You'll Do: In this outdoor combination role, where you will assist customers in different parts of the rental or return process on our airport lots. This may include, depending on location, checking cars, entering information in a handheld device, processing rentals of our loyalty customers, assisting customers at our exit gates or checking-in our cars at return, while providing excellent customer service. As a Pick Your Shift employee, you'll begin with a scheduled, paid onboarding session where you'll meet the team and get introduced to Avis Budget Group. During your onboarding, you will complete role-specific online learning and in-person skill assessments, giving you the tools to be successful in your role. Once you've completed onboarding and training, you'll be ready to start selecting the shifts that work best for you. Perks You'll Get: Bi-weekly hourly wage (New York and Puerto Rico: weekly wage) On the job training Flexible Scheduling: Set your own schedule that fits your needs while also fulfilling the needs of our business. Choose from a variety of available shifts Employee discounts, including discounted car rental and discounted prices on the purchase of Avis/Budget cars * Above perks may vary based on full-time/part-time status and location What We're Looking For: Valid Driver's License Basic computer skills (typing, data entry) Effective verbal communication skills Willingness to work outdoors Flexibility to work all shifts Must be able to type, sit, stand, walk or move throughout the rental lot and enter/exit vehicles for prolonged periods and drive a variety of vehicles Must be 18 years of age and legally authorized to work in the United States This position requires regular, on-site presence and cannot be performed remotely 6 months of retail customer service experience in a fast-paced environment is a bonus! Who We Are: Here at Avis Budget Group, you will be joining a team of 25,000 driven people, performing with purpose. Together, we're moving the future of transportation forward with our innovative, customer-focused solutions. Our culture is performance-driven, where we encourage and support each other to be at our best through leadership, training, tools, and rewards. We are proud to make a positive difference in the lives of our colleagues, customers, and communities where we operate. Avis Budget Group is an Equal Opportunity Employer - Qualified applicants will receive consideration for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran or any other category protected by applicable law. This advertisement does not constitute a promise or guarantee of employment. This advertisement describes the general nature and level of this position only. Essential functions and responsibilities may change as business needs require. The compensation and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law. This position may be with any affiliate of Avis Budget Group. WashingtonDistrict of ColumbiaUnited States of America
    $18 hourly Auto-Apply 60d+ ago
  • Customer Service Representative

    DCC Propane 4.9company rating

    Call center agent job in Arlington, WA

    The primary purpose of this position is to provide exemplary customer service to customers. Responsible for helping customers by providing product and service information in a confident, friendly, and articulate manner. Duties may also include upselling as well as other inside sales responsibilities as assigned. Will be the primary liaison between customer and service team. To provide service support and coordinate activities in the area of service to ensure safe, timely and efficient response of customers' service needs. Where water solutions are offered, advanced knowledge will be required. There may be some light office administration responsibilities and assisting with special projects as assigned. Duties and Responsibilities: * Provide exceptional customer service through phone and personal contact. * Resolve or escalate customer inquiries and/or complaints as needed. * Process counter transactions * Document and update customer records based upon the interactions. * Process payments and maintain customer accounts. * Assist with light collections or handle billing inquiries as assigned. * Strong data entry skills and attention to detail needed. * Must be able to work well in a fast-paced environment. * Provide resolution to gas and /or water service needs of customers. * Determine that service requests are within the scope of work performed by Company. * Maintain and manage parts inventory. * Ensure all paperwork is complete and accurately submitted in a timely manner. * Take responsibility regarding all aspects of daily tasks and actions. * Maintain professionalism, integrity, security, image and confidentiality of information and records as required by the position. * Attend all safety meetings, training and/or in-services. * Regular attendance at the worksite is required. Qualifications: Knowledge, Skills and Abilities * Ability to provide excellent customer service and build rapport with customers. * Exercise solid organizational and communication skills. * Good phone skills and computer literacy (MS Office). * Ability to work independently and effectively manage time. * Must be dependable with a stable work history. * Ability to follow verbal and written directions. * Ability to maintain stability under pressure and be flexible and willing to modify plans and behavior when necessary. * Effectively collaborate with leadership and employees to establish goals and standards. * Demonstrate a strong commitment to customer service and safety. * Ability to be a positive representative of the Company both internally and externally. * Ability to work with respect and cooperation at all times with fellow employees and customers. Experience/Education: * High school diploma / GED is required. * Minimum of 3 years of experience in an office environment preferred. * Customer service or inside sales experience preferred. Travel: Local Travel only. Physical Requirements: The physical demands described are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. * While performing the duties of this Job, the employee is regularly required to: * Sit for extended periods of time, stand, walk, bend, crouch, squat, and twist on occasion. * Perform light lifting of supplies and materials from time to time. * Communicate with and exchange information verbally and in writing. * Move about in an office environment. * Work using repetitive motion. * Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and ability to adjust focus. * Work requires physical efforts associated with using the computer and phones to access information. Working Environment: The work environment characteristics described are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the employee is: * Regularly in an office environment. * Regularly interrupted to meet the needs and requests of fellow employees and/or customers. * Regularly required to manage a number of tasks at one time. * Regularly experience a busy environment that will require excellent organizational and time and stress management skills. * Regularly exposed to sensory demands due to excessive computer use * The noise level in the work environment is usually moderate. This position is required to be performed at the work site during regularly scheduled hours. Physical presence at the work site is required. Meet DCC Propane: DCC Propane, LLC, a division of DCC plc, has served communities for over 70 years providing propane for residential, agricultural, commercial, and industrial uses, and water conditioning services since 1962. We are continuing to grow and are currently represented by a team of over 900 dedicated and passionate professionals who live and work in 29 states operating under a number of strong regional brands. The business has succeeded in maintaining a strong family-feel with an unwavering commitment to world-class safety standards and customer service with competitive compensation and benefits. Why Work for Us? We strongly believe in taking care of our employees so that they can take care of our customers. Our people are what set DCC Propane apart and are essential to our future growth, whether it is by welcoming a new brand into the DCC family or a new employee into our team, we are driven to ensure that our team members have everything they need to be successful. One way we do that, both at work and at home, is by offering a best-in-class benefit plan to our employees. This includes Medical, Vision, and Dentals plans for you and your family, as well as supplemental insurance programs, 401(k) retirement plan with company match, and Paid Time Off plus holidays. EOE Statement: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
    $34k-42k yearly est. 2d ago
  • Customer Service Representative

    Midas Birnbaum

    Call center agent job in Bellingham, WA

    Midas is looking for a customer service representative with the knowledge of automobiles and the parts needed to help customers with complaints and questions, give customers information about products and services, make reservations, take orders, and process returns. You will need to answer phones, call vendors for parts, order parts online, have the knowledge to be able to put together a estimate for the customer. To do well in this role you need to be able to remain calm when customers are frustrated and have experience working with computers and the knowledge of the vehicle and the parts needed to do the job . We are asking for at least 3 years experience in the automotive field. You need to be able to multi-task. Compensación: $19.00 - $23.00 per hour Join Our Team As one of the largest destinations for automotive services, Midas is dominating the industry in developing career paths and building relationships within the communities they serve. At Midas, we take care of everything… tires, brakes, oil… so the opportunities to grow and develop expertise with Midas are endless. *************
    $19-23 hourly Auto-Apply 60d+ ago
  • Customer Service Representative

    Trucordia

    Call center agent job in Bellingham, WA

    Extraordinary opportunity. Exceptional experience. Sometimes in life, you find yourself in the right place, at the right time, looking at an opportunity so extraordinary it cannot be ignored. At Trucordia, our company is built on wildly successful businesses in our communities across the country, and now we've come together to create the next great insurance brokerage. We offer an unrivaled combination of people, tools and solutions, and deliver exceptional experiences and opportunities for our employees, clients and stakeholders. We celebrate both individual successes and collective accomplishments, making sure the industry recognizes the remarkable company we're building together, as well as the impact we're having on our clients and communities. Ranked as one of the fastest-growing companies in the U.S. for three consecutive years, we have more than 5,000 team members across 200 offices across the country, who actively, genuinely care about our clients, each other and the quality of our work, and in every interaction, represent a company that people want to work for and do business with. Trucordia Values We actively, genuinely CARE about our clients, each other and the quality of our work, and in every interaction, represent a company that people want to work for and do business with. We COLLABORATE continuously because, together, we are more powerful and make amazing things happen for our clients and company. We LEAD with intelligence, hunger, curiosity, energy and a future-focused attitude of “what's next”? We are RESULT-ORIENTED, growth-focused and driven to out-perform expectations of what an insurance brokerage can achieve. We CELEBRATE both individual successes and collective accomplishments, making sure the industry recognizes the remarkable company we're building together, as well as the impact we're having on our clients and communities. Job Description As a Customer Service Representative at Trucordia, you will play a vital role in providing exceptional customer service to our clients. The Customer Service Representative will be responsible for assisting with the management of and servicing of commercial insurance policies, maintaining client relationships, processing inquiries, and providing support to ensure clients' insurance needs are met efficiently. The role requires a comprehensive understanding of commercial lines insurance products, effective communication skills, and the ability to work collaboratively with producers, underwriters, and clients. Duties and Responsibilities: Provide prompt and courteous assistance to customers via phone, email, and other communication channels. Process both new business and renewals for customers. Assist in preparing and processing policies, including issuing certificates of insurance, endorsements, and other policy documents. Skillfully identify and assess customers' needs, delivering appropriate and effective solutions. Process payments and submit insurance premiums accurately and in a timely manner. Develop a comprehensive knowledge of our product offerings to assist customers accurately and efficiently. Maintain detailed and accurate records of customer interactions to continuously improve service quality. Qualifications Experience in delivering client-focused solutions based on customer needs. Proven ability to manage multiple projects at a time while paying strict attention to detail. Excellent listening, negotiation, prospecting, and presentation skills. Additional Information Please see our company Benefits: Medical, Dental, Vision Life and AD&D insurance FSA / HSA Commuter & Child Care FSA Cancer Support Benefits Pet Insurance Accident & Critical Illness Hospital Indemnity Employee Assistance Program (EAP) 11 Paid Holidays Flexible PTO 401K Compensation: $39,000-$46,800 based on insurance industry experience Trucordia is an equal opportunity employer. We believe that every employee has the right to work in an environment that is free from all forms of discrimination. It is our policy that all decisions involving any aspect of the employment relationship such as hiring, compensation and training, promotions, transfers, discipline, and termination will be based on merit, qualifications, and abilities. Such decisions will be made without regard to age, ancestry, color, race, national origin, disability, protected medical condition, genetic information, military service, veteran status, citizenship status, religion, creed, sex, gender, gender identity, sexual orientation, pregnancy, childbirth, marital status, or any other condition, characteristic or activity protected by law. Discrimination based on any of these factors is contrary to our operating philosophy. Attention Recruitment Agencies: Trucordia does not accept unsolicited resumes from any agencies that have not signed a mutual service agreement. All unsolicited resumes will be considered property of Trucordia, and we will not be obligated to pay a referral fee. This includes resumes submitted directly to hiring managers without contacting Trucordia's Talent Acquisition Department.
    $39k-46.8k yearly 26d ago
  • Customer Care Specialist/ part-time weekends

    Cloud Security Alliance 3.9company rating

    Call center agent job in Bellingham, WA

    The Cloud Security Alliance (CSA) is the world's leading organization dedicated to defining and raising awareness of best practices to help ensure a secure cloud computing environment. CSA harnesses the subject matter expertise of industry practitioners, associations, governments, and its corporate and individual members to offer cloud security-specific research, education, training, certification, events, and products. CSA's activities, knowledge, and extensive network benefit the entire community impacted by the cloud - from providers and customers to governments, entrepreneurs, and the assurance industry - and provide a forum through which different parties can work together to create and maintain a trusted cloud ecosystem. The Cloud Security Alliance is seeking a Customer Care Specialist for a part-time position that covers weekends and some weekday coverage. This position will support a wide range of customers, members, volunteers, and internal staff through (primarily) a helpdesk support platform. Tasks include direct ticket management and issue resolution via Zendesk, crafting and maintaining articles and FAQs in a static help-center environment, and constantly learning about CSA's many products, departments, and research initiatives. Work will be mostly handled remotely with flexible weekend hours, but there is potential for some weekday coverage and occasional days based out of CSA's Bellingham, WA office. Associate's degree or equivalent Support Desk experience a plus Comfortable working with a variety of computer programs JOB CODE: 1000008
    $33k-39k yearly est. 60d+ ago
  • Showroom Customer Service Representative

    Ferguson Enterprises 4.1company rating

    Call center agent job in Burlington, WA

    This is a commission eligible role. The estimated total compensation range is $46K - $50K annually. Since 1953, Ferguson has been a source of quality supplies for a variety of industries. Together We Build Better infrastructure, better homes and better businesses. We exist to make our customers' complex projects simple, successful, and sustainable. We proactively solve problems, adapt and grow to continuously serve our customers, communities and each other. Ferguson is proud to provide best-in-class products, service and capabilities across the following industries: Commercial/Mechanical, Facilities Supply, Fire and Fabrication, HVAC, Industrial, Residential Trade, Residential Building and Remodel, Waterworks and Residential Digital Commerce. Ferguson has approximately 36,000 associates across 1,700 locations. Ferguson is a community of proud associates who operate with the shared purpose of building something meaningful. You will build a career that you are proud of, at a company you can believe in. Ferguson is currently looking for the right individual to fill an immediate need for a Showroom Customer Service Representative. If you have a love of meeting people and providing phenomenal customer service coupled with an interest in contributing directly to the bottom line of a multi-billion-dollar organization, this is the position for you! Hours are Monday to Friday 7:00 a.m. to 4:00 p.m. Responsibilities: Assist customers on the showroom floor Strive to increase knowledge of entire product offering Support efforts of Outside Sales Associates Work hand-in-hand with Showroom Sales consultants by performing the administrative functions that ensure our customer's needs are being met. Support the Showroom Sales team by ensuring the delivery of personalized customer service through timely quotations and accurate order processing. Updating customer contracts, coordinate deliveries with the warehouse, and answer sales calls for general information. Requirements: 0-3 years of prior customer service experience preferred Knowledge of plumbing fixtures, lighting, and appliances preferred Results oriented, able to meet goals, build relationships, and enjoy a team environment Excellent communication for phone/in-person sales, time management and organizational skills Ambition to succeed and self-motivated General digital literacy Ability to multi-task Passion for customer service Ability to learn quickly At Ferguson, we care for each other. We value our well-being just as much as our hard work. We are committed to a holistic approach towards benefits plans and programs that support the mental, physical and financial well-being of our associates. Our competitive offering not only includes benefits like health, dental, vision, paid time off, life insurance and a 401(k) with a company match, but our associates also enjoy additional meaningful and inclusive enhancements that are adaptable to their diverse situations and needs, including mental health coverage, gender affirming and family building benefits, paid parental leave, associate discounts, community involvement opportunities and more! - Ferguson complies with all wage regulations. The starting wage may be higher in certain locations based on local or state wage requirements. - The Company is an equal opportunity employer as well as a government contractor that shall abide by the requirements of 41 CFR 60-300.5(a), which prohibits discrimination against qualified protected Veterans and the requirements of 41 CFR 60-741.5(A), which prohibits discrimination against qualified individuals on the basis of disability. Ferguson Enterprises, LLC. is an equal employment employer F/M/Disability/Vet/Sexual Orientation/Gender Identity. Equal Employment Opportunity and Reasonable Accommodation Information
    $46k-50k yearly Auto-Apply 54d ago
  • P/T Winners Club Representative

    Nooksack Northwood Casino 3.3company rating

    Call center agent job in Lynden, WA

    Job Details NOOKSACK NORTHWOOD CASINO - LYNDEN, WA Part Time High School $16.21 - $20.21 Hourly Negligible Any Customer ServiceDescription Provides accurate courteous high-quality Winners Club services to guests and employees while complying with applicable rules and policies and procedures. II. REPORTING RELATIONSHIPS A. Reports Directly to: Winners Club Supervisor, Marketing Manager B. Supervises Directly: None. C. Other Important Contacts: Slot Manager, Table Games Manager, Keno Personnel, Slot Personnel, Cage Personnel, Marketing Personnel, Table Games Personnel, Vendors and Guests. III. DUTIES AND RESPONSIBILITIES A. Assures efficient and effective high-level customer service while maintaining the accuracy and integrity of the department. B. Issues club cards to guests and employees and educates them regarding the benefits of being a club member. C. Validates promotional offers while maintaining proper group information in the player tracking system. D. Accurately inputs data into the player tracking system. E. Explains, promotes and distributes marketing information and rules for promotions to guests and staff. F. Enthusiastically conducts public speaking on a microphone to promote special events, promotions and to generate excitement on the casino floor. G. Informs supervisors and managers of customer service issues to ensure proper resolution for the customer and the property. H. Maintains security of designated areas and confidentiality of all relevant information. I. Assists in the training of new team members. J. Issues player rewards in compliance with established policies and procedures. K. Because of the Casino's commitment to our guests and customer service, each employee may be expected to perform a wide range of duties from time to time. Such duties may or may not be related to their regular responsibilities. INDIAN PREFERENCE It is the policy of the Nooksack Northwood Casino, in accordance with U.S. federal law, and as an Indian-owned business, to grant preference to qualified and enrolled Nooksack Indian Tribal members, those who have close social and economic ties to Nooksack Tribal members, and other qualified (enrolled) Native Americans with the scope of the law. Qualifications IV. QUALIFICATIONS A. Required: 1. Must be able to obtain and maintain a valid Nooksack Tribal Gaming Agency and Class III Washington State Gaming License. 2. Must be at least 18 years of age. 3. Must have experience with computer applications. 4. Must demonstrate positive customer service skills. B. Preferred: 1. Previous casino experience. 2. Previous data entry skills. 3. Previous experience with the player tracking system. V. WORKING CONDITIONS A. May work in a noisy, sometimes hot or cold, crowded and often smoke-filled environment. B. Will be monitored by Surveillance cameras. C. Will work various shifts including nights, weekends and holidays. D. May interact with angered, intoxicated and other persons in distress. VI. PHYSICAL DEMANDS A. Moderate lifting, bending kneeling and stretching. B. Stands for long periods of time. VII. KNOWLEDGE, SKILLS AND ABILITIES A. Knowledge of basic computer applications, telephones, microphones and casino player tracking. B. Knowledge of relevant policies, procedures and internal controls. C. Skilled in data entry. D. Ability to read, write, speak and understand English. E. Strong customer service skills. F. Ability to maintain confidentiality. G. Ability to multi- task. H. Ability to communicate with staff and customers. I. Ability to solve basic customer issues. J. Ability to work all shifts including weekends and holidays. K. Ability to maintain good employee relations. L. Ability to speak in front of large groups of people on a microphone. VIII. PLEASE NOTE The list of duties and responsibilities, requirements and licenses is not meant to be exhaustive. Management reserves the right to revise the position description and to require that other tasks be performed when the circumstances of the position change. Should an applicant or employee request special consideration for any particular reason, such as reasonable accommodation for a disability, the department Supervisor or Manager should contact the Human Resources Manager regarding the circumstances. At this time, the Supervisor or Manager should be able to describe, in detail, to the Human Resources Manager, the Essential Functions of the job involved in the request.
    $16.2-20.2 hourly 60d+ ago
  • Sports Engagement Representative

    The Skagit Valley Family Ymca 3.3company rating

    Call center agent job in Mount Vernon, WA

    Job Details Skagit Valley Family YMCA Mount Vernon Hoag Road - Mount Vernon, WA $17.06 - $20.00 Hourly Evenings Description Make an impact: A Sports Engagement Representative is a professional focused on building and fostering relationships with athletes, families, and other stakeholders within the local community. They act as a liaison, communicator, and advocate, working to enhance engagement and create positive experiences for everyone involved. Learn, Grow and Serve: Were committed to growing the capabilities of our people. We are devoted to a community where employees feel a sense of belonging, and are valued for their contributions and the perspectives they bring. We are on a mission to create positive community change through relationships by empowering the mind, body and spirit of ALL! Above all else, we are on a relentless quest to make our community stronger. This position is for you, if you can: Serve as the staff representative for rentals and youth programs (practices/games) at the Skagit Valley Family YMCA (SVFY) - Bakerview Sport Center facility. Ensure a welcoming environment by providing greeting all participants, staff, residents, vendors, and guests. Responsible for building and maintaining relationships with existing and potential customers. Assist in refereeing various SVFY youth sports. Support cleaning of the facility. This includes bathrooms and all areas inside/outside the building. Learn and adhere to SVFY rules, policies, and procedures. Maintain any and all equipment provided by SVFY. Report any incidents to the SVFY Youth Sports Director or the Program Coordinator. Perform all other duties as assigned. Qualifications You've got this, if you: Must be a minimum age of 18. High school diploma/GED preferred Understand fundamentals of sport. Be able to demonstrate positive and healthy aspects of sport and sport conduct. Possess the ability to build good rapport with all patrons. Must be able to use sound judgment Conduct self in a friendly, courteous, and professional manner at all times. BENEFITS From Day 1: Free YMCA household membership 403(b) Saving Account enrollment; 8 paid federal holidays a year (full-time benefited employees to be eligible) Sick time Additional bilingual, premium pay of $1.00 for those who are fluent bilingual Spanish, Triqui, Mixtec, Russian and Ukrainian speakers. Ability to write or translate written materials is not required to receive this premium. Your other benefits will be (waiting period applies): Vacation Day (accrual begins from day-1, eligible to use after 90-days) 3 paid personal holidays Medical, vision, and dental insurance (full-time benefited employees to be eligible) 403 (b) Retirement Employer Match (after 2 years with 1,000 hours) Life insurance, and more! (full-time benefited employees to be eligible)
    $17.1-20 hourly 60d+ ago
  • Customer Service Representative/Dispatcher

    Apollo Plumbing and Rooter

    Call center agent job in Marysville, WA

    Customer Service Representative/Dispatcher Schedule: Full-time (Fri, Sat, Sun, Mon with flexibility) Industry: Plumbing / Home Services Dispatch Who We Are At Apollo Plumbing, we don't just fix plumbing-we care for people. Whether it's our customers or our team, we believe in clear communication, quality service, and a culture of respect. If you're organized, detail-oriented, and passionate about helping others, you could be the perfect fit for our CSR/Dispatcher position. What We Offer Competitive Pay ($21-28/hr.) + Incentives Medical, Dental, Vision & Life Insurance 401(k) with Company Match Holiday & Vacation Pay Paid Training & Continuous Learning Advancement Opportunities What You'll Do As a Customer Service Representative/Dispatcher, you will be the central connection between our customers and our field team, ensuring exceptional service and efficient operations. Dispatching Responsibilities: Manage the dispatch board to keep field technicians on schedule and generating revenue. Assign service and maintenance calls based on technician availability, skill set, and location. Get to know your technicians' strengths, communication styles, and preferences to help them succeed. Maintain accurate service call records and customer notes in our system. Support a positive, professional culture by staying upbeat and focused. Customer Service Responsibilities: Answer incoming calls with a friendly and professional tone. Listen attentively to customer needs, concerns, and questions-offering solutions or scheduling appointments as needed. Follow up on service calls and customer satisfaction. Provide accurate information about our services, availability, and scheduling. Handle customer issues or complaints calmly and efficiently, escalating as needed. Build trust and rapport with customers, ensuring a great experience from the first call to job completion. What We're Looking For High School Diploma or GED Self-starter who's dependable and flexible with hours High attention to detail and organizational skills Excellent verbal and written communication Willingness to learn and grow in a busy, fast-paced environment Strong computer literacy and fast, accurate typing Ability to multitask and stay task-oriented under pressure HVAC or Plumbing knowledge is a plus, not required Bilingual skills are a plus, not required Prior experience in dispatching or customer service is highly preferred Why Join Apollo Plumbing? You'll be part of a supportive team where your voice matters and your work is valued. We're growing, and we want people who are ready to grow with us! Apply Today! Bring your energy, organization, and communication skills to Apollo Plumbing-where we take pride in serving our community and supporting our people.
    $21-28 hourly Auto-Apply 36d ago
  • Customer Service Representative

    WaFd Bank 4.5company rating

    Call center agent job in Anacortes, WA

    Want to help strengthen your community's financial health? Looking for an employer that will inspire you and support your career in finance? Your search is over... WaFd Bank is hiring a Customer Service Representative (CSR). WaFd Bank has been a financial leader for over a century, and now serves consumers and business clients across nine Western states. Our company motto is: Love What You Do...Make A Difference! Consider joining our team if you want: An opportunity to work for an employer of choice that provides a highly engaged work environment where value is placed on simply being kind to our clients and one another To start a professional career with Monday through Friday work hours and weekends off A career that provides opportunity for growth; promoting from within is our top priority A comprehensive benefits package. As a CSR you serve a valuable role in our branch by providing a positive first impression through friendly and courteous service while performing efficient and accurate banking transactions. What you will need to succeed: A smile and great attitude Highly developed sense of integrity and strong work ethic Personable and outgoing; able to talk with clients and build rapport and relationships Great attention to detail and providing accurate service Technically savvy; able to use multiple computer systems and ability to adapt to change Adhere to bank policies and procedures designed to comply with Federal regulations, including but not limited to the Bank Secrecy Act, USA Patriot Act and OFAC regulations. Reflect the corporate values and ethics of WaFd Bank, including integrity, teamwork, ownership, simplicity, discipline, and service. In addition, they must be kind. Qualifications Education/Skills/Training: High school diploma or approved equivalent. Basic math skills, 10-key and keyboarding. Proficient in standard Microsoft Office tools such as Excel, Word, Teams, and Outlook. Well-developed smart phone and digital channel skills. Must be organized and display excellent communication skills and a personable attitude. Experience: Previous work in retail, consumer service delivery, or client relations. Benefits At WaFd Bank you get all of these great benefits! Paid time off for vacation, sick days and holidays Health insurance Stock options Generous 7% 401(k) employer matching* Paid Parental Leave Life and AD&D insurance Long-term disability Tuition Reimbursement Employee assistance programs Pre-tax health and dependent-care spending plans WaFd Bank Benefits Summary - Click here for more information EEO Statement We are committed to Equal Employment Opportunity and Affirmative Action. We recruit, hire, train and promote persons in all job titles and ensure that all other personnel actions are administered without regard to race, color, religion, sex, sexual orientation, gender identity, military and/or veteran status, or disability in accordance with Executive Order 11246, Section 503 of the Rehabilitation Act of 1973, as amended, and the Vietnam Era Veterans Readjustment Assistance Act of 1974, which require affirmative action to ensure equal opportunity in all aspects of employment. WaFd Bank does not discriminate on the basis of national origin or citizenship status as provided under the Immigration Reform and Control Act of 1986, or any other Federal or State legally-protected classes. WaFd Bank is committed to providing reasonable accommodations to employees and applicants with disabilities to the full extent required by the Americans with Disabilities Act (ADA). If you feel you need a reasonable accommodation pursuant to the ADA, you are encouraged to contact us at ************ EEO is The Law - click here for more information Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled EEO Policy Statement - WaFd Bank Know Your Rights: Workplace Discrimination is Illegal - click here for more information Pay Transparency Nondiscrimination Provision - click here for more information California Consumer Privacy Act- CCPA 2025 Requisition Post Information* : Posted Date 8/26/2025
    $36k-41k yearly est. Auto-Apply 60d+ ago
  • Customer Service Representative - State Farm Agent Team Member

    Luis Sanchez-State Farm Agent

    Call center agent job in Marysville, WA

    Job DescriptionBenefits: Simple IRA License reimbursement Bonus based on performance Competitive salary Health insurance Opportunity for advancement Paid time off Training & development ABOUT OUR AGENCY: Our agency first opened its doors in 2008, and since then weve grown into a close-knit team of four dedicated professionals. Ive been part of the State Farm family since 2003, starting as a team member and working my way up, and I now bring more than 22 years of industry experience to leading this agency. Before becoming an agent, I worked in sales, which helped me develop the relationship-building and communication skills I now use every day to support both my team and our clients. We pride ourselves on creating a welcoming, collaborative, and enjoyable work environment where team members feel valued and excited to come to work each day. Our office culture is focused on teamwork, dependability, and follow-through we go the extra mile to ensure our clients receive exceptional service and feel supported in every interaction. If youre someone who thrives on building relationships, enjoys helping others, and wants to be part of a team where your contributions truly matter, this could be the perfect place for you. ROLE DESCRIPTION: As a Customer Service Representative - State Farm Agent Team Member with Luis Sanchez - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES: Answer customer inquiries and provide policy information. Assist customers with policy changes and updates. Process insurance claims and follow up with customers. Maintain accurate records of customer interactions. QUALIFICATIONS: Communication and interpersonal skills. Detail-oriented and able to multitask. Previous customer service experience preferred. Bilingual Spanish preferred.
    $33k-42k yearly est. 25d ago

Learn more about call center agent jobs

How much does a call center agent earn in Bellingham, WA?

The average call center agent in Bellingham, WA earns between $27,000 and $55,000 annually. This compares to the national average call center agent range of $23,000 to $41,000.

Average call center agent salary in Bellingham, WA

$38,000

What are the biggest employers of Call Center Agents in Bellingham, WA?

The biggest employers of Call Center Agents in Bellingham, WA are:
  1. Unity Care NW
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