Call center agent jobs in Bloomington, IN

We want you to help us shape the future of shopping experiences and deliver on our purpose of connecting people with the products and experiences that enrich their lives. Joining Advantage Solutions means joining a network of 65,000 teammates serving 4,000+ brands and retail customers across 40+countries. All the while, being provided the opportunities, support, and enrichment you need to grow your career. In this position, you'll drive sales by engaging customers and bringing brands to life by providing live events and sampling to consumers where they live and shop. What we offer: Competitive wages; $15.50 per hour Growth opportunities abound - We promote from within No prior experience is required as we provide training and team support to help you succeed Additional hours may be available upon request We offer benefits that can be customized to meet your family's needs, including medical, dental, vision, life insurance, supplemental voluntary plans, wellness programs, and access to discounts through Associate Perks Now, about you: Are comfortable interacting with customers and management in a friendly, enthusiastic, and outgoing manner Are 18 years or older Available to work 2-3 shifts per week, including weekends Can lift up to 50 lbs. on a regular basis and stand for up to 6 hours Perform job duties with a safety-first mentality in a retail environment Are comfortable preparing, cooking, and cleaning work area and equipment Have reliable transportation to and from work location Demonstrate excellent customer service and interpersonal skills with our clients, customers and team members Are a motivated self-starter with a strong bias for action and results Work independently, but also possess successful team building skills Have the ability to perform job duties with a safety-first mentality in a retail environment If this sounds like you, we can't wait to learn more about you. Apply Now!

Versiti is a fusion of donors, scientific curiosity, and precision medicine that recognize the gifts of blood and life are precious. We are home to the world-renowned Blood Research Institute, we enable life saving gifts from our donors, and provide the science behind the medicine through our diagnostic laboratories. Versiti brings together outstanding minds with unparalleled experience in transfusion medicine, transplantation, stem cells and cellular therapies, oncology and genomics, diagnostic lab services, and medical and scientific expertise. This combination of skill and knowledge results in improved patient outcomes, higher quality services and reduced cost of care for hospitals, blood centers, hospital systems, research and educational institutions, and other health care providers. At Versiti, we are passionate about improving the lives of patients and helping our healthcare partners thrive. Position Summary This entry-level, contact center role, is responsible for recruiting current and past donors by creating an exceptional donor experience through assigned outbound call activity for any of our sites as well as other phone-related tasks. This position is accountable for individual metrics as well as meeting monthly team collection goals. MUST HAVE High School Diploma or GED What You'll Do: Help save lives by supporting blood donation efforts through compassionate and professional phone outreach. Pay: $16/hour (+ evening and weekend shift differential) Must be able to work a hybrid schedule which includes in office and remote Training Details: Duration: 2 weeks Schedule: Monday-Friday, 9:00 AM - 5:30 PM (CST) After training, you'll transition to the regular schedule you applied to and are hired Schedule: This is a hybrid position, must be able to work in-office and remote Benefits Medical, dental, vision , 401k matching 7% 18 Days of PTO and 6 paid holidays (PTO days added after 1st year) Wellness Program Tuition Reimbursement Total Rewards Package Benefits Versiti provides a comprehensive benefits package based on your job classification. Full-time regular employes are eligible for Medical, Dental, and Vision Plans, Paid Time Off (PTO) and Holidays, Short- and Long-term disability, life insurance, 7% match dollar for dollar 401(k), voluntary programs, discount programs, others. Responsibilities Adheres to work schedule Meets productivity, quality, and service level goals Provides compelling messaging to donors to influence blood donation Provides blood donation information and convert donor into appropriate donation type based on donor eligibility Answers donor questions, requests and concerns via phone and text Recruits new donors by asking existing donors for family/friend referral (pledge) Educates and motivates donors to schedule their next donation appointment Attends training and implements techniques/tactics taught into workflow Maintains accurate donor information in profile Ensures donor requests are carried out (opt out of calling list, don't contact for a period of time, prefers to only receive text messages, etc.) by making the appropriate request and following up to ensure completion Participates on team projects, as assigned Demonstrates Versiti's core values daily Executes service recovery techniques in order to address donor concerns/complaints Provides excellent customer service by always doing what is right for the donor Advocates Versiti's mission in the community Performs other duties as required or assigned which are reasonably within the scope of the duties in this job classification Understands and performs in accordance with all applicable regulatory and compliance requirements Complies with all standard operating policies and procedures Qualifications Education High School Diploma required equivalent required Experience 1-3 years customer service experience, preferably in a contact center environment required Knowledge, Skills and Abilities Excellent verbal and written communication skills required Ability to demonstrate sales techniques and overcome objections required Good attention to detail and accurate data entry skills required Results-oriented / collaborates with management to meet individual goals required Ability to multi-task and proactively communicate progress/obstacles required Ability to perform in a team-oriented environment required Proficient computer skills (Microsoft Office) and ability to learn job-specific applications required Moderate to high level of experience working within a multi-channel contact center (social media, chat, email, text) - helpful in order to advance to an Agent II role required Tools and Technology Personal Computer (desk top, lap top, tablet) required Microsoft Office products required Must learn contact center-specific programs (HemaTerra) required Not ready to apply? Connect with us for general consideration.

Join the Team at Superior Auto! Are you a strong communicator who enjoys helping people and making a real impact? Superior Auto is looking for a Collections Call Center Representative to support our store locations and deliver exceptional customer service with every call. In this role, you'll be the friendly, solutions-focused voice that helps customers stay on track with their accounts-while also supporting stores that need extra collections assistance. If you're motivated, professional, and ready to grow your skills, we'd love to meet you. What We Offer Competitive pay of $18/hr and monthly incentive based on results. No late nights, no Sundays - You'll have time for life outside of work. Steady schedule - Five-day workweek, alternating Saturdays with a weekday off. Solid benefits including health, vision, dental, and more. Growth opportunity - Be part of a new department where you can help shape the future. What You'll Do Make timely, professional outbound collections calls to customers on behalf of our store locations. Conduct welcome calls to new customers and help start their journey with Superior Auto on the right foot. Support special outreach projects such as delinquency prevention campaigns. Follow compliance scripts and communication standards to ensure accuracy and consistency. Solve complex account situations and escalate to the appropriate team. Provide courteous, customer-focused assistance that builds relationships and promotes understanding and trust. Participate in team meetings, coaching sessions, and ongoing training. What We're Looking For High school diploma or GED (preferred but not required). Clear, confident communication skills. Customer service or collections experience (preferred, not required). Ability to work both as part of a team and independently. Ability to work occasional pre-approved overtime based on call volume. Superior Auto is an Equal Opportunity Employer

North America's Largest Franchised Lawn Care Company continues their successful growth and now is the perfect time for you to join our Amazing Team. Together with the greatest products, service, and employees in the world, we will continue to be America's choice when it comes to selecting a Lawn Care Professional. Come to work with your passionate enthusiastic attitude, and you'll experience the thrill of being a part of a winning team and you'll be rewarded with many opportunities for personal growth! As we continue to grow, we are looking for our next great Marketing Representative to join our successful team. As a sales and marketing professional, you will be working on a team to generate leads for our sales staff by offering home owners the opportunity to obtain a free no- obligation service quote and lawn care advice. No selling is required, but this is a great opportunity for those looking in the field of sales or business. Great Opportunity for Students! As an associate Weed Man will enjoy: Ability to work independently as part of a team Competitive Salary and Bonus Program Varying Benefit Packages Industry and Company Training Advancement Opportunities

Job DescriptionDescription: Location: Indianapolis, IN Job Type: Full-TimeWellTrans NEMT is hiring Escalation Agents to support our growing call center. This role handles complex issues, urgent trip concerns, and calls that require advanced problem-solving. Escalation Agents work closely with internal teams to resolve service failures, support stranded members, and ensure a positive and safe experience for all. ResponsibilitiesHandle escalated or urgent member and provider calls De-escalate frustrated callers with professionalism and empathy Investigate and resolve complex trip issues (delays, missed trips, safety concerns) Coordinate with Routing, Dispatch, Provider Relations, and leadership Provide real-time follow-up and complete accurate documentation Identify when formal complaints must be submitted through the correct channels Support Member Advocates with questions related to escalation criteria Why Join WellTransGrowing statewide NEMT leader Opportunities for advancement Supportive leadership and team environment Meaningful work helping members access essential care Requirements:Requirements At least 5 years of customer service experience with at least 3 years in a call center setting Strong de-escalation and problem-solving skills Excellent communication and documentation abilities Ability to stay calm under pressure and manage high-severity situations Must work on-site (no remote options)

Full-time Description Customer Service Agent AMER Hybrid / Indianapolis About Us For airports, for partners, for people. We are CAVU. Founded by MAG (Manchester Airports Group) and backed by over 80 years of aviation expertise, we're striving to revolutionize airport travel, creating value for passengers and the businesses that serve them. Why CAVU? Our name is taken from the aviation, meteorology term, ‘Ceiling And Visibility Unlimited' (CAVU) , which designates the perfect flying condition, where the ceiling is more than 10,000ft and the visibility is more than ten miles. More than just a name, CAVU is our mindset. It represents all that we stand for. Our proud aviation heritage, our drive to push boundaries, and the very essence of what we do: creating seamless, enjoyable travel experiences for airport passengers. What's the role? We are looking for a Customer Service Agent (AMER) to be the dedicated point of contact for our US markets. This role will support a variety of products including distribution channels, airport parking reservations, lounges, and park-sleep-fly. Based remotely, you'll work 12 PM - 8 PM EST, 5 days a week (with two days off), managing a combination of inbound and outbound calls, emails, and ad hoc administrative tasks. You'll play a key role in ensuring our customers and partners receive the highest level of service, while occasionally travelling to attend team functions (e.g. Indianapolis in November). Responsibilities: Provide excellent customer service via inbound and outbound telephone calls, email, and online channels. Support customers with bookings, reservations, and product information. Handle distribution channel enquiries professionally and efficiently. Carry out ad hoc administrative tasks to support the wider team. Collaborate with colleagues globally to ensure consistency and service excellence What will make you successful in this role: Previous experience in a call centre or customer service role. Strong written communication skills with excellent spelling and grammar. Confident handling both inbound and outbound calls. A customer-first mindset and ability to work independently. Looking for a long-term role with opportunities to grow and develop. About You: You'll be professional, proactive, and passionate about delivering outstanding customer service. You will enjoy solving problems, communicating clearly, and working as part of a global team. Most importantly, you'll be motivated by creating positive customer experiences every day. Inclusion & Diversity All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, actual or perceived sexual orientation, national origin, age, physical handicap, or disability as set forth in the Americans with Disabilities Act 1990, or Veterans Status. We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.

Universal Windows Direct - Customer Experience Representative ) The Customer Experience Representative (CER) is an integral part of our success. This role is responsible for managing the positive image, brand and reputation through resolution and investigation of customer questions, concerns, and complaints. Our CERs are responsible for managing a high volume of incoming phone calls, as well as responding to customer emails. Our support team will assist customers while ensuring compliance with the policies and procedures of the organization. Responsibilities · Excellent ability to communicate both verbally (over the phone) and in writing (via email, within the customer service software, etc.). · Ability to manage high volume of incoming calls, balancing efficiency with providing high quality customer service. · Manages the entire customer inquiry, complaint, or concern from start to resolution. Asks probing questions to understand the customers concern, then selects and explains the best course of resolution, expedites corrections where needed, and follows up to ensure completion. · Collects, enters, and verifies new/existing customer information, orders for new or additional products or services, account changes/updates, refunds, and exchanges. · Oversees and coordinates the Service Technician's calendar to schedule services for customers. This includes working directly with customers to determine service needs and availability. · Updates records with all customer interactions, processes customer accounts and files documents related to customers file once resolved. · Collects balances due, and posts payments to customers' accounts. · Ability to remember, or use resources, to follow communication procedures, scripts, guidelines, and policies. · Knowledgeable about company products, warranties, and terms of sale. · Participates in customer retention activities, escalating concerns to management when appropriate. · Performs other related duties as assigned Qualifications · High School Diploma or equivalent. · Previous experience handling escalated customer concerns required. · Experience in a call center environment viewed favorably. · Excellent computer skills including experience with CRM systems, Microsoft Outlook, Word, Excel, and Teams. · Experience managing multiple systems, resources, and screens simultaneously, and ability/experience with documenting conversations during phone calls very helpful. ADDITIONAL REQUIREMENTS · Positive attitude, self-motivated, follow through, and desire to assist customers. · Ability to work independently and as a team. · Consistent and reliable work attendance. Experience: · Call center: 1 year (Required) · Data entry: 1 year (Required) Work Location: Bedford Heights, OH - possible hybrid options in the future $21-$23/hour & Full Time UWD is an Equal Employment Opportunity Employer

Universal Windows Direct - Customer Experience Representative ) The Customer Experience Representative (CER) is an integral part of our success. This role is responsible for managing the positive image, brand and reputation through resolution and investigation of customer questions, concerns, and complaints. Our CERs are responsible for managing a high volume of incoming phone calls, as well as responding to customer emails. Our support team will assist customers while ensuring compliance with the policies and procedures of the organization. Responsibilities * Excellent ability to communicate both verbally (over the phone) and in writing (via email, within the customer service software, etc.). * Ability to manage high volume of incoming calls, balancing efficiency with providing high quality customer service. * Manages the entire customer inquiry, complaint, or concern from start to resolution. Asks probing questions to understand the customers concern, then selects and explains the best course of resolution, expedites corrections where needed, and follows up to ensure completion. * Collects, enters, and verifies new/existing customer information, orders for new or additional products or services, account changes/updates, refunds, and exchanges. * Oversees and coordinates the Service Technician's calendar to schedule services for customers. This includes working directly with customers to determine service needs and availability. * Updates records with all customer interactions, processes customer accounts and files documents related to customers file once resolved. * Collects balances due, and posts payments to customers' accounts. * Ability to remember, or use resources, to follow communication procedures, scripts, guidelines, and policies. * Knowledgeable about company products, warranties, and terms of sale. * Participates in customer retention activities, escalating concerns to management when appropriate. * Performs other related duties as assigned Qualifications * High School Diploma or equivalent. * Previous experience handling escalated customer concerns required. * Experience in a call center environment viewed favorably. * Excellent computer skills including experience with CRM systems, Microsoft Outlook, Word, Excel, and Teams. * Experience managing multiple systems, resources, and screens simultaneously, and ability/experience with documenting conversations during phone calls very helpful. ADDITIONAL REQUIREMENTS * Positive attitude, self-motivated, follow through, and desire to assist customers. * Ability to work independently and as a team. * Consistent and reliable work attendance. Experience: * Call center: 1 year (Required) * Data entry: 1 year (Required) Work Location: Bedford Heights, OH - possible hybrid options in the future $21-$23/hour & Full Time UWD is an Equal Employment Opportunity Employer

7101 E. Washington Street, Indianapolis, IN 46219 Used Car TechnicianDiagnostics Ability/Experience is Required Hyundai Experience is PreferredExcellent Income and Benefits! Indy Hyundaiis a great place to have a rewarding career! Our high-volume service department is seeking Used Car Technicians to diagnose the cause of automotive breakdowns and perform repairs, maintenance and more. Automotive diagnostics ability and experience is required. We offer the best education, tools, resources and community for you to succeed! Apply now for this great opportunity to work with 'THE BEST'! Indy Hyundai is part of the Midwest's #1 volume family-owned Rohrman Automotive Group!Give us ONE interview to see how we ensure your financial success! Upload your resume and complete the assessment for immediate consideration. Responsibilities - Used Car Technician: Perform used car inspections, diagnostics, repairs and maintenance on all makes and models, according to experience and certifications, including engine, transmission, electrical, steering, suspension, brakes, A/C, heating, exhaust system, and more, that meet dealership and manufacturer requirements. Participate in manufacturer-sponsored training programs Keep shop clean and account for dealership owned tools Requirements - Used Car Technician: Automotive diagnostics ability and experience is required Automotive repair experience on all makes and models preferred Must have your own tools Solid mechanical skills and understanding of vehicle systems Team participant, dependable, energetic and conscientious Good computer, communication and customer service skills A positive attitude and good work ethic Valid driver's license and insurance High school diploma or equivalent Excellent full-time benefits: Competitive pay based on experience and certifications We offer the best education, tools, resources and community for you to succeed! Health, dental, vision and life insurance 401(k)with company match! Paid vacation Paid personal/sick days Paid community/charity volunteer days Company savings plan Hardship assistance 5-day work week Employee discounts Career advancement opportunitieswithin the RohrmanAutomotive Group And more. RequiredPreferredJob Industries Customer Service

Job Description S&K Building Services is a fast-growing commercial window cleaning and exterior services business. As we continue to scale across the U.S., we're looking for a reliable and detail-oriented Customer Success Representative to join our team. This role supports our customers and branch teams by managing onboarding, billing, collections, and account updates. You'll be the first point of contact for customers, helping ensure they have a smooth, positive experience from start to finish. This position will be located at our Headquarters | 4801 Industrial Pkwy, Indianapolis, IN 46226 WHAT YOU'LL DO Serve as the first point of contact for customer calls and emails, resolving inquiries quickly and accurately Set up new customer accounts, ensuring all required documentation (W-9s, COIs, questionnaires, etc.) is received and verified Prepare, validate, and send invoices; manage and troubleshoot customer billing portals Follow up on overdue accounts and communicate with customers to resolve payment issues Accurately post and apply customer payments; escalate any discrepancies when needed Maintain clean, up-to-date customer data across systems and coordinate updates with branches and HQ Respond to customer requests for account updates, invoices, or documentation Deposit cash and checks or forward payments to HQ per company procedures Build positive relationships with customers and act as a liaison between them and internal teams Perform other related duties as assigned WHO YOU ARE You have 2+ years of experience relative to customer service, billing, or administrative experience You are proficient in Microsoft Office Suite (Excel, Outlook, Word) You have high attention to detail and strong organizational habits You are comfortable working independently and managing competing priorities You have a high degree of accuracy and attention to detail You reside in the Indianapolis, IN area and are willing and able to work in office NICE TO HAVE You have experience in field services or commercial services You are familiar with accounting or ERP systems WHAT WE OFFER Competitive Hourly Base Pay up to $21 Weekly Pay Health Care Plan (Medical, Dental & Vision) - Benefits Effective within 30-60 Days of Hire Retirement Plan (401k with a Company Match) Paid Time Off (Vacation & Public Holidays) Training & Development

At Perfiniti Insurance, we have a passion for helping our clients obtain comprehensive and affordable coverage, while educating them throughout their lifetime. With the complexity of insurance and a wide range of options available, our clients need more than just a policy-they need exceptional support. We're not a national call center. We pride ourselves on providing personal, local service-whether over the phone or face-to-face. We take great pride in connecting our clients with agents who can meet every need and want. When clients have questions or concerns about their health coverage, we aim to be their trusted, go-to resource. As a Customer Support Agent, you'll play a key role in delivering a high-quality client experience while supporting our team of agents. Responsibilities include: Serve as the first point of contact for prospects and existing clients, delivering friendly and knowledgeable service Work with our team of agents to connect clients and leads to their assigned agent as needed Answer general questions or concerns that don't require agent involvement Assist current clients with scheduling renewal reviews during the Annual Open Enrollment Periods (AEP/OEP) Provide clear, accurate support regarding policy coverage, billing, and documentation requests Maintain and update client records accurately in our internal systems Ensure a smooth, professional, and personalized service experience at every step Requirements Prior experience in customer service (insurance, healthcare, or finance preferred) Strong interpersonal and communication skills-both verbal and written Excellent organizational skills and attention to detail Proficiency with basic office software and phone/email systems High school diploma or equivalent (additional education a plus) Ability to work on-site at our Greenwood, IN location Preferred: Knowledge of health insurance, Medicare, or marketplace plans Preferred: Active Indiana insurance license (Life & Health or P&C) Preferred: Bilingual skills (Spanish/English or others) What We Offer Competitive hourly pay, based on experience Full-time, stable position in a growing, client-focused company Supportive and collaborative team environment Training and development with potential to grow into licensed roles Full health benefits package, including: Medical Dental Vision Short-Term Disability (STD) Life Insurance•401(k) with company match Salary Description $15.00 - $17.00/ hour potential for monthly bonus'

Datavant is a data platform company and the world's leader in health data exchange. Our vision is that every healthcare decision is powered by the right data, at the right time, in the right format. Our platform is powered by the largest, most diverse health data network in the U.S., enabling data to be secure, accessible and usable to inform better health decisions. Datavant is trusted by the world's leading life sciences companies, government agencies, and those who deliver and pay for care. By joining Datavant today, you're stepping onto a high-performing, values-driven team. Together, we're rising to the challenge of tackling some of healthcare's most complex problems with technology-forward solutions. Datavanters bring a diversity of professional, educational and life experiences to realize our bold vision for healthcare. This is a Remote role - Full-Time: Monday - Friday, 8:00 am - 4:30 pm EST - Comfortable working in a high-volume production environment. - Processing medical record requests by taking calls from patients, insurance companies and attorneys to provide medical record status - Documenting information in multiple platforms using two computer monitors. - Proficient in Microsoft office (including Word and Excel) We offer: Comprehensive onsite/virtual training program followed by job shadowing with an assigned mentor Company equipment will be provided to you (including computer, monitor, virtual phone, etc.) - Full Benefits: PTO, Health, Vision, and Dental Insurance and 401k Savings Plan and Tuition Assistance To ensure the safety of patients and staff, many of our clients require post-offer health screenings and proof and/or completion of various vaccinations such as the flu shot, Tdap, COVID-19, etc. Any requests to be exempted from these requirements will be reviewed by Datavant Human Resources and determined on a case-by-case basis. Depending on the state in which you will be working, exemptions may be available on the basis of disability, medical contraindications to the vaccine or any of its components, pregnancy or pregnancy-related medical conditions, and/or religion. This job is not eligible for employment sponsorship. Datavant is committed to a work environment free from job discrimination. We are proud to be an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status. To learn more about our commitment, please review our EEO Commitment Statement here (************************************************** . Know Your Rights (*********************************************************************** , explore the resources available through the EEOC for more information regarding your legal rights and protections. In addition, Datavant does not and will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay. At the end of this application, you will find a set of voluntary demographic questions. If you choose to respond, your answers will be anonymous and will help us identify areas for improvement in our recruitment process. (We can only see aggregate responses, not individual ones. In fact, we aren't even able to see whether you've responded.) Responding is entirely optional and will not affect your application or hiring process in any way. Datavant is committed to working with and providing reasonable accommodations to individuals with physical and mental disabilities. If you need an accommodation while seeking employment, please request it here, (************************************************************** Id=**********48790029&layout Id=**********48795462) by selecting the 'Interview Accommodation Request' category. You will need your requisition ID when submitting your request, you can find instructions for locating it here (******************************************************************************************************* . Requests for reasonable accommodations will be reviewed on a case-by-case basis. For more information about how we collect and use your data, please review our Privacy Policy (**************************************** .

Job Description La Fonda On The Plaza in Indianapolis, IN is looking for one call center representatives to join our team. We are located on 51 Ditch Rd. Our ideal candidate is self-driven, motivated, and hard-working. We are seeking a Call Center Representative to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues. Responsibilities: Handle customer inquiries and complaints Provide information about the products and services Troubleshoot and resolve product issues and concerns Document and update customer records based on interactions Develop and maintain a knowledge base of the evolving products and services Qualifications: Previous experience in customer service, sales, or other related fields Ability to build rapport with clients Ability to prioritize and multitask Positive and professional demeanor Excellent written and verbal communication skills

•$10 - $16+/ hour, plus bonus potential •Work from Home - Part-Time or Full-Time •Customer Service by phone and chat openings •Yearly Scholarships •Christmas Bonus We are actively recruiting for our virtual call center. We offer part-time opportunities that you can work from home or your dorm room. Work with one (or more) of our name-brand clients 15-25 hours each week. Set your schedule up around your life. NO outbound sales calls ever. Customers call you for help with their orders, vacation planning or roadside assistance depending on which client you are placed with. To find out more, visit our website and click Apply Now. If a flexible schedule is important to you, check us out and decide if you want to partner with us.

Job DescriptionThe Resource Center Representative is responsible for supporting the entire customer service, administrative, and production activities according to the contracted company policies and procedures. This will involve the daily operational processes of the assigned customer site, located in Greenwood, IN (US 31 & East Worthsville Rd). Hours are Monday-Friday. No evenings or weekends! BenefitsAt Van Ausdall & Farrar, our people are our number one asset. Our employees are the driving force that allows us to be successful now, and in the future. Below is an overview of our comprehensive benefits: Generous PTO 7 paid holidays + 1 personal holiday of your choosing Weekly Employee Engagement Activities Paid volunteer time Monthly Fitness Reimbursement Tip Lead/Business Referral Program Medical, Dental & Vision with corresponding Flexible Spending Account (FSA) and Health Savings Account (HSA) What You Have Excellent verbal and written communication skills Friendly and approachable demeanor Excellent interpersonal and customer service skills Excellent time management skills, with a proven ability to prioritize and meet multiple deadlines Ability to function well in a high-paced and at times stressful environment for production center Dependable and punctual Collaborative team player, willing to take on any job to help the team as a whole Ability to take direction and work independently Strong attention to detail Resiliency Confidentiality with proprietary information Reliable transportation Ability to do a lot of walking within a production/manufacturing environment (depending on site) Be able to lift approximately 50 pounds What You'll Do Ensure that Resource Center Manager is kept up to date on site activities - particularly those activities that may have an impact on the overall client relationship/expectations Organize his/her own work and resources systematically with a sense of objectives, practicing time management and the ability to prioritize so that efforts produce desired business results Ability to serve all metropolitan sites based on home-base site Being proactive in seeking out opportunities to be helpful during idle time Providing outstanding customer service in all encounters Put in initial service tickets on equipment Phone queue management Follow dress code, attendance, and customer experience policies Production Center: Operate high volume production equipment Create and assemble booklets, manuals, stapled packets, marketing materials, and other print materials Bulk mail runs (site dependent) Conduct onsite & off-site mail runs (pick-up and delivery), which includes operating VAF company vehicles & customer vehicles (site dependent) Triage issues with virtual meeting equipment Refresh of meeting rooms Mail- sometimes receiving pallets- different types of mail centers. Triage issues with virtual meeting equipment (Cummins). Refresh the meeting rooms. Troubleshoot print and copy equipment, escalating to a technician when needed White Glove Service: Conducting mail runs Being proactive in seeking out opportunities to be helpful and provide great customer service Provide administrative services as outlined in the Customer Scope of Work, including (but not limited to): a. Front Desk supportb. Answering phones and managing emailc. Greeting guests & customersd. Handling scanning projectse. Mail Services, including processing, pick-up and deliveryf. Using production equipment to create booklets, documents, and other services as requested What You'll Bring to the Role A high school diploma or equivalent 1-3 years' work experience in a customer facing role Prior experience working in an administrative capacity, highly desired Reliable transportation A valid Indiana state driver's license Motor vehicle report (MVR) with clean driving history About VAFVan Ausdall & Farrar is Indiana's leader in business office technology services since 1914. We provide Cloud Solutions, Cybersecurity, IT Managed Services, Copy & Print Solutions, Internet/ISP Services, Phones, Video Surveillance, Document Conversion, and much more. We are a privately-owned, Indianapolis based business whose mission is to provide value-driven technology solutions to meet the individual needs of our customers, while providing world-class customer service & making a positive impact on our community. At Van Ausdall & Farrar Inc, we are committed to fostering an inclusive and welcoming environment. We are an equal opportunity employer (EOE) and evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or any other protected status. We encourage individuals of all backgrounds to apply, and we actively seek to promote a workplace where everyone feels valued, respected, and empowered to contribute their best. Please contact us to request reasonable accommodation to participate in the job application or interview process. Ready to take your career to the next level? Apply today and join a team that's redefining technology solutions for the modern workplace.

Benefits: * 401(k) * Bonus based on performance * Competitive salary * Paid time off FASTSIGNS #240301 is hiring for a Customer Service Representative to join our team! Benefits/Perks: * Competitive Pay * Paid Vacation and Holidays * Performance Bonus * Ongoing Training Opportunities Position Overview We are looking for a friendly and professional customer service representative who excels at building relationships and thrives in a fast-paced environment. The ideal candidate will bring B2B sales experience, strong communication skills, and a calm, solution-focused approach under pressure. A Successful FASTSIGNS Customer Service Representative Will: * Serve as the first point of contact for inbound calls, emails, and online inquiries * Prepare estimates, create proposals, and manage the sales process from inquiry to order fulfillment * Collaborate with the production and installation teams to ensure client needs are met * Contribute to daily team meetings and sales strategy sessions * Build and maintain long-term relationships with B2B clients * Make outbound calls and follow up with business clients to generate opportunities and close sales Ideal Qualifications for FASTSIGNS Customer Service Representative: * 2+ years of experience in customer facing roles * Friendly, approachable personality with a professional demeanor * Strong communication skills via phone and email * Ability to stay composed and effective under pressure * Organized and detail-oriented, with the ability to manage multiple priorities * Comfortable with CRM systems, Microsoft Office, and email platforms * High school diploma or equivalent * Great listening and organization skills * Ability to sit for long periods (4 hours or more) * Ability to view a computer screen for long periods (4 hours or more) Do you enjoy working with people? Do you enjoy helping people solve problems by offering advice and consultation? Are you looking for a job that offers constant learning, skills growth and a career path? If so, we are looking for employees just like you in the ever-changing Sign Industry. Apply today!

We are looking for a dedicated Solution Center Representative to join our team in Indianapolis, Indiana. In this contract to hire position, you will serve as the first point of contact for educators and administrators, providing exceptional support for curriculum implementation and troubleshooting inquiries. This role requires a proactive approach to customer service, ensuring smooth communication and identifying opportunities to enhance school experiences. *The hours for this role are Tuesday through Saturday 3 PM - 12 AM* Responsibilities: - Provide personalized support to schools, addressing curriculum implementation and operational inquiries. - Respond to questions related to program details, curriculum guidance, and purchasing or order statuses. - Assist with school registration processes and resolve equipment or software-related issues. - Deliver Tier 1 IT support and guide users through system and site navigation. - Identify opportunities for additional services or products that align with school needs. - Collaborate with team members to resolve complex issues and ensure customer satisfaction. - Maintain detailed records of interactions and tasks using a customer relationship management tool. - Perform administrative tasks and support team projects as needed. - Meet established service level, productivity, and quality goals. - Recommend innovative solutions and emerging trends to improve processes. Requirements Requirements: - High school diploma or equivalent. - *The hours for this role are Tuesday through Saturday 3p-12p* - Strong customer service skills and a commitment to a customer-centric approach. - Exceptional attention to detail and effective verbal and written communication skills. - Ability to work independently and utilize various resources to resolve inquiries. - Proficiency in Microsoft Office and familiarity with CRM tools. - Demonstrated ability to thrive in a collaborative, team-oriented environment. - Accountability in meeting deadlines and achieving set targets. - Willingness to travel occasionally and participate in development activities. TalentMatch Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use (https://www.roberthalf.com/us/en/terms) .

At Kelly Services, we work with the best. Our clients include 99 of the Fortune 100TM companies, and more than 70,000 hiring managers rely on Kelly annually to access the best talent to drive their business forward. If you only make one career connection today, connect with Kelly. Job Description Kelly Services is currently seeking several Customer Service/ Call Center Representatives for our client's Indianapolis, IN location. In addition to working with the world's most recognized and trusted name in staffing, Kelly employees can expect: Competitive pay Paid holidays Year-end bonus program Recognition and incentive programs Access to continuing education via the Kelly Learning Center Pay $13.00 per hour Schedule: Availability: 8 am - 8 pm - Monday-Friday, Sat OT Training: 8 am - 4:40pm (3 wks) OJT: 9 am - 5:30pm (2wks); Duration: TBD Anticipated start date: 1/23/2017 SUMMARY Responsible for providing world-class service to our customers in an accurate, efficient, and professional manner. Required to meet productivity standards as set forth by the management team; and identify and report trends in call drivers to management. MAJOR JOB DUTIES AND RESPONSIBILITIES Receive and place telephone calls. Perform data entry and use software programs. Maintain solid customer relationships by handling their questions and concerns with speed and professionalism. Must document all calls and evaluate each account to determine if further research is necessary. Responsible for providing world-class service to our customers in an accurate, efficient, and professional manner. Required to meet productivity standards as set forth by the management team; and identify and report trends in call drivers to management. Requires close attention to accuracy, performs independently, subject to practices and procedures. EDUCATION/EXPERIENCE Requires High school diploma; 1 year of customer service or call-center experience; Proficient analytical, written and oral communication skills; or any combination of education and experience, which would provide an equivalent background. Medical terminology training and experience in medical or insurance field preferred. Willingness to work a flexible schedule for peak call times Important information: This position is recruited for by a remote Kelly office, not your local Kelly branch. To be considered for this position, you must use the “submit now” button below. Additional Information Why is this a great opportunity? The answer is simple…working at our client is more than a job; it's a career. The opportunities are diverse whether you are right at the start of your career or whether you are looking for new challenges this is the job for you, so be quick and apply now!

Summary of Job Responsibilities: Under general supervision, and in line with established policies and procedures, provides a variety of service functions, including processing checking and savings accounts, loan payments, cashing checks and cross selling via video support and by phone. Responsible for balancing each day's transactions. Accountable for complying with all Bank Secrecy and Anti Money Laundering regulations. Essential Job Duties: Is accountable for representing the bank to the customer in a courteous, professional manner, and for providing prompt, efficient, and accurate service in processing transactions. Processes check and other negotiable instruments with a keen eye for fraudulent activity as well as other risks including but not limited to inconsistent amounts, endorsements or alterations. Determines negotiability and makes funds available per regulations. Process all other bank-related transactions in accordance with deepening the customer relationship. Performs various operational tasks which include but are not limited to: verifying account balances, processing account transfers, stop payment, change of address, providing online and mobile banking support, handling ACH and debit card disputes, lost or stolen account information, providing support for ATM/Visa debit card, accepting loan payments, and processing digital transactions. Assist customers remotely through the telephone, ITM, online banking, e-mail, and chat system. Cross-sells bank services, explaining such matters as various types of accounts and certificates. Suggests the use of safe deposit boxes, ATM, automatic loan payments, etc. Receives payments for loan accounts, ensuring the payments equal the amount due and all late charges, if applicable, are collected. Operates in a team environment assisting in the completion of tasks necessary to either secure company assets or provide excellent customer service. Answers the phone via a multi-line phone system and actively listens to, communicates, troubleshoots and quickly resolves Customer issues. Performs any follow-up with the Customer in a timely manner. Skills and Abilities Required: The ability to communicate, speak clearly, and demonstrate a high level of interpersonal skills necessary to represent the bank in dealing with customers. Strong computer skills with both desktop and handheld platforms. Effective at using and navigating apps. Ability to exercise critical thinking skills. Ability to speak multiple languages a plus. Preference of one year experience in a consultative sales environment. Minimum Requirements: A high school diploma or equivalent. Three years of previous customer service experience, with preferred banking experience. Successful completion of pre-employment test, drug screen, background check, and credit check. Flexible schedule Monday-Friday and Saturday morning availability. Working Conditions: Minimum discomfort from noise, heat, dust, and other causes. Call center environment that can get noisy due to volume of calls received. May be exposed to upset customers