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Call center agent jobs in Boise, ID - 148 jobs

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  • Relief CSR Driver

    Ameripride Services 4.3company rating

    Call center agent job in Meridian, ID

    The Relief Customer Service Representative builds solid, positive working relationships with customers and is highly motivated to exceed their expectations and requirements. AUS operates in a very competitive environment and successful Relief CSR m CSR, Driver, Customer Service, Manufacturing
    $30k-36k yearly est. 3d ago
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  • Call Center Hiring Immediately

    Dabella 4.1company rating

    Call center agent job in Boise, ID

    Description Are you looking for a company that is founded on growth and opportunity? Are you having trouble finding a company that values its employees and is committed to personal growth and development? Are you currently stuck sitting in the same role with little to no advancement? Here at DaBella, we are a people company, and our focus is OUR people. That's why we stand behind our Core Values We Lead. We Care. We Grow! In fact, most of our upper management have started in this very same role and have been able to find not just a job but also a career. Our team of leaders are passionate about goals, growth, and developing the next chain of leaders here within our company and Call Center. What we offer here at DaBella is a different type of career experience. We offer hourly base pay plus uncapped bonus opportunities within our Call Center. Starting pay is $20.00 - $21.00 per hour plus Uncapped Bonuses At DaBella We understand that it can be hard living off just an hourly wage or working multiple jobs to support your family. Therefore, we offer a lucrative bonus structure for top performers! Best of all there is no cap on income or growth opportunities. This is a full-time position 35 hours a week plus opportunities to work overtime if available. Responsibilities:· Take Inbound and make outbound calls to new and existing customers from our database· Engage with each customer and update call log and dispositions accurately· Reach out to previous customers for new sales opportunities· Meet or exceed daily call volume and production goals· Build rapport and urgency to persuade new customers to schedule a free consultation· NO COLD CALLING What DaBella offers:· (AM Shift) 6:30 am - 2:00 pm starts at $20.00 + Uncapped Bonus!· (PM Shift) 1:30 pm - 9:00 pm starts at $21.00 + Uncapped Bonus!· Uncapped Bonus! Average monthly bonus is $2,500 with Top Performers earning $4,500 a month in bonuses alone!· Competitive benefits!· Advancement opportunities and internal promotions Benefits:Employees and their families are eligible to enroll in:· Medical, Dental, and Vision· Health Savings Account (HSA)· Company Sponsored Life Insurance· Supplemental Life Insurance· Long-term and short-term disability· Accident protection· Employee assistance program - access to counseling services and other tools to improve work/family/life balance· Pet Insurance for your furry family member· 401k plan· Additional Insurance Programs includingo UHC Rewardso Rally Healtho One Pass Select (gym membership subscription) Additional Perks:· VPTO (Volunteer paid time off) year-round incentives to give back to your local community· Personal/Professional Development - we provide books, courses, and opportunities to attend leadership conferences· Relocation opportunities to other branches across the nation Each DaBella Employee receives:· 80 hours of Paid Time Off annually with incremental increases· 6 paid holidays during a calendar year effective day one of employment Physical Requirements:· Ability to remain in a seated position for multiple hours at a time· Entering text or data into a computer utilizing a traditional keyboard· Ability to hear, understand and distinguish speech - in person/telephone DaBella is the recognized leader in home improvement services, building lasting value in roofing, siding, windows, and baths/showers. We are the fastest-growing home improvement company in the nation, with a goal of transforming the industry from the ground up. Experienced in sales, marketing, retail, collections, call center, insurance, or telemarketing? Apply today for immediate consideration! *This is an ON-SITE position* To learn more about DaBella, visit us at **************
    $20-21 hourly Auto-Apply 60d+ ago
  • Call Center Agent

    Sound Window & Door Inc. DBA Renewal By Andersen

    Call center agent job in Meridian, ID

    Job DescriptionDescription: Join Our Inside Sales Center as a Call Center Agent At Renewal by Andersen, we don't just lead the window industry - we dominate it. We're not just talking about it; Forbes named us one of the best employers for women in 2023, and Newsweek called us one of America's greatest workplaces. We're expanding fast and looking for game-changers like you to join our unstoppable team. About Us: At Renewal by Andersen, a division of Andersen Windows, we're transforming the home improvement industry. Founded in 1903, Andersen Windows is the world's largest and most recognized brand in window and door systems. Our mission is to deliver an unparalleled window and door replacement experience for homeowners. Why This Role Is Perfect for Sales Professionals: Join our dynamic Inside Sales team and play a crucial role in driving our company's growth! This is a fantastic opportunity for motivated sales professionals who excel in a fast-paced environment and thrive on achieving (or exceeding) goals. As a fulltime in office position, you will enjoy the fun and dynamic culture within the Inside Sales Center (ISC), with ample support from your dedicated coaches and leaders. Why You'll Love It Here: Competitive Pay: $20 hourly PLUS an uncapped bonus. Sky's the limit! Our incentive structure is uncapped, and performance based. Top-Notch Training: Kickstart your journey with intensive, personalized training so you're set up for success out the gate. Epic Environment: Work in-office at our new Boise, ID office with a team that's as driven as you are. Current Schedule Range: Mon-Fri 8AM-8PM MST and Saturdays 9:45am-6pm MST. (Schedule subject to change). Perks Fun & Competitive: Jump into sales contests, enjoy PTO, and celebrate paid holidays - including a flex holiday of your choice. Culture of Excellence: Thrive in an epic corporate culture that values and supports every single team member. What We Offer Medical, dental and vision insurance Life and Accidental Death & Dismemberment (AD&D) Insurance Disability Insurance Identity Theft Protection Flexible Spending Accounts (FSA) Employee Assistance Program (EAP) 401K PTO / Sick Time 8 Paid Holidays plus 1 Flex Holiday Discount on our windows and doors Employee discounts on travel, apparel, electronics, restaurants and more! Primary Responsibilities: High-Energy Sales Calls: Reach out to up to 30 homeowners per hour and manage a high volume of outbound calls from potential customers with some inbound call taking and digital outreach. Precision and Organization: Accurately document and track appointments to ensure seamless customer interactions and follow-up. Teamwork: Demonstrates positivity and inclusivity to contribute in a meaningful way for the betterment of the team. What We're Looking For: Customer Service Focused Individuals: We love to see a strong background in customer service with the openness to learn and grow in a sales field. Bilingual Skills: A big plus, but not required. Sales-Driven Attitude: Metrics-driven with a strong sales mindset. Join us, and let's make magic happen. Apply today and become a vital part of a team that's all about growth, success, and achieving the extraordinary. #MARKETING Requirements:
    $20 hourly 18d ago
  • Call Center Agent

    Andersen 4.4company rating

    Call center agent job in Meridian, ID

    Full-time Description Join Our Inside Sales Center as a Call Center Agent At Renewal by Andersen, we don't just lead the window industry - we dominate it. We're not just talking about it; Forbes named us one of the best employers for women in 2023, and Newsweek called us one of America's greatest workplaces. We're expanding fast and looking for game-changers like you to join our unstoppable team. About Us: At Renewal by Andersen, a division of Andersen Windows, we're transforming the home improvement industry. Founded in 1903, Andersen Windows is the world's largest and most recognized brand in window and door systems. Our mission is to deliver an unparalleled window and door replacement experience for homeowners. Why This Role Is Perfect for Sales Professionals: Join our dynamic Inside Sales team and play a crucial role in driving our company's growth! This is a fantastic opportunity for motivated sales professionals who excel in a fast-paced environment and thrive on achieving (or exceeding) goals. As a fulltime in office position, you will enjoy the fun and dynamic culture within the Inside Sales Center (ISC), with ample support from your dedicated coaches and leaders. Why You'll Love It Here: Competitive Pay: $20 hourly PLUS an uncapped bonus. Sky's the limit! Our incentive structure is uncapped, and performance based. Top-Notch Training: Kickstart your journey with intensive, personalized training so you're set up for success out the gate. Epic Environment: Work in-office at our new Boise, ID office with a team that's as driven as you are. Current Schedule Range: Mon-Fri 8AM-8PM MST and Saturdays 9:45am-6pm MST. (Schedule subject to change). Perks Fun & Competitive: Jump into sales contests, enjoy PTO, and celebrate paid holidays - including a flex holiday of your choice. Culture of Excellence: Thrive in an epic corporate culture that values and supports every single team member. What We Offer Medical, dental and vision insurance Life and Accidental Death & Dismemberment (AD&D) Insurance Disability Insurance Identity Theft Protection Flexible Spending Accounts (FSA) Employee Assistance Program (EAP) 401K PTO / Sick Time 8 Paid Holidays plus 1 Flex Holiday Discount on our windows and doors Employee discounts on travel, apparel, electronics, restaurants and more! Primary Responsibilities: High-Energy Sales Calls: Reach out to up to 30 homeowners per hour and manage a high volume of outbound calls from potential customers with some inbound call taking and digital outreach. Precision and Organization: Accurately document and track appointments to ensure seamless customer interactions and follow-up. Teamwork: Demonstrates positivity and inclusivity to contribute in a meaningful way for the betterment of the team. What We're Looking For: Customer Service Focused Individuals: We love to see a strong background in customer service with the openness to learn and grow in a sales field. Bilingual Skills: A big plus, but not required. Sales-Driven Attitude: Metrics-driven with a strong sales mindset. Join us, and let's make magic happen. Apply today and become a vital part of a team that's all about growth, success, and achieving the extraordinary. #MARKETING Salary Description $20/hourly plus bonus
    $20 hourly 60d+ ago
  • Customer Solutions Representative

    HP 4.9company rating

    Call center agent job in Boise, ID

    Description - Applies developed knowledge of the job skills, company policies and procedures to complete a wide variety of difficult assignments/tasks. Thorough understanding of the general/technical aspects of the job. Works on assignments that are moderately complex in nature and require ordinary problem resolution and independent judgment. Works under limited supervision and normally receives no instruction on routine work and general instructions given for new assignments. Responsibilities: Gathers and assesses SMB customers' hardware, software, and technical needs. Generates leads to specific departments based on customers' needs and segments. Identifies related future needs for lead generation and opportunity expansion. Identifies customer-specific parameters and constraints that impact the solution. Investigates and optimizes a solution's fit to the requirements of the customer. Identifies probable competition. Solicits inputs from team members as required. Anticipates some of the potential challenges for the proposed solution. Assists peers in the area of expertise as needed. Manages multiple tasks or cases simultaneously with minimal supervision. Education and Experience Required: High school education or equivalent. Typically requires 1- 3 years general experience or an equivalent combination of experience and college-level education. Knowledge and Skills: Superior communication skills both written and verbal Experience in customer-facing role either remote or face to face Understands internal processes and tools Computer proficiency Problem-solving skills Accuracy in data entry Excellent fluency in language to be supported. Familiarity with computer technology Time management skills Oversee compliance with operating procedures and standards Knowledgeable in call routing and case management processes as well as case logging systems and obligation systems Understands internal processes and tools The pay range for this position is $22 to $28 USD per hour (applies to United States of America candidates only). Pay varies by work location, job-related knowledge, skills, and experience. Benefits: HP offers a comprehensive benefits package for this position, including: Health insurance Dental insurance Vision insurance Long term/short term disability insurance Employee assistance program Flexible spending account Life insurance Generous time off policies, including; 4-12 weeks fully paid parental leave based on tenure 13 paid holidays 15 days paid time off (US benefits overview) The compensation and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law. Job - Services Schedule - Full time Shift - No shift premium (United States of America) Travel - No Relocation - No Equal Opportunity Employer (EEO) - HP, Inc. provides equal employment opportunity to all employees and prospective employees, without regard to race, color, religion, sex, national origin, ancestry, citizenship, sexual orientation, age, disability, or status as a protected veteran, marital status, familial status, physical or mental disability, medical condition, pregnancy, genetic predisposition or carrier status, uniformed service status, political affiliation or any other characteristic protected by applicable national, federal, state, and local law(s). Please be assured that you will not be subject to any adverse treatment if you choose to disclose the information requested. This information is provided voluntarily. The information obtained will be kept in strict confidence. For more information, review HP's EEO Policy or read about your rights as an applicant under the law here: “Know Your Rights: Workplace Discrimination is Illegal"
    $22-28 hourly Auto-Apply 3d ago
  • Customer Service Representative I

    Veolia 4.3company rating

    Call center agent job in Boise, ID

    Veolia in North America is the top-ranked environmental company in the United States for three consecutive years, and the country's largest private water operator and technology provider as well as hazardous waste and pollution treatment leader. It offers a full spectrum of water, waste, and energy management services, including water and wastewater treatment, commercial and hazardous waste collection and disposal, energy consulting and resource recovery. Veolia helps commercial, industrial, healthcare, higher education and municipality customers throughout North America. Headquartered in Boston, Veolia has more than 10,000 employees working at more than 350 locations across North America. Job Description Position Purpose: The Customer Service Representative I is responsible for providing professional, effective, and efficient customer service for all internal and external customers by using excellent, in-depth knowledge of company policies and procedures and Idaho Public Utilities Commission requirements. The customer service center performs a variety of customer facing duties, is responsible to take a high volume of customer calls, respond to emails and website portal requests, process customer requests to turn on and off water and make payment plans. Primary Duties/Responsibilities: Ensure customer calls/contacts, billing, collections, cashiering, field orders, and other customer service functions, are handled effectively, timely, and efficiently in a knowledgeable and positive manner. Receives, investigates and resolves customer calls, emails, complaints and inquiries pertaining to billing, collections, and other customer service functions. Responsible to achieve customer service metrics and satisfaction levels. Ensure all service orders are complete and entered into CC&B. Promotes/explains company initiatives, programs, and processes to customers, and obtains appropriate information from customers (ACH, ebilling, conservation, etc.). Assist with routing new development for meter reading and entry into CC&B. As requested, participate in other initiatives such as, but not limited to, CC&B Upgrades, Web Upgrades, or other special projects at the direction of the Customer Service Supervisor, Manager or Director Qualifications Education/Experience/Background: High School Diploma/GED is required. 1-3 years of experience in a customer service center or equivalent Veolia work experience, preferably in a Regulated Utility. Knowledge/Skills/Abilities: Demonstrated ability to deal with customers, clients and regulators in a courteous, professional and diplomatic manner. Fine-tuned organizational, interpersonal, and problem solving skills to create positive interactions with customers. Strong communication (oral and written) and listening skills to understand the customer's situation and respond effectively by phone, email, in writing, or in person, in a helpful and professional manner. Practiced problem solving and critical thinking skills to determine solutions to a customer's problem resolving issues effectively. Ability to communicate escalated questions and or issues to the Lead CSR or Supervisor effectively. Demonstrates patience and politeness, especially when interacting with difficult or irate customers. Ability to work in a team environment in a cooperative and dependable manner in order to achieve internal customer satisfaction and meet company goals. Flexibility - ability to fill-in as needed to cover critical tasks/roles. Attention to detail in order to follow company processes and Commission rules. Integrity - ability to maintain confidentiality of customer information. Ability to prioritize and manage multiple competing work priorities successfully. Ability to function in the digital world, using computer, laptop, tablet, smartphone devices and software to communicate and perform and record work. Proficiency with Google Products. Additional Information Benefits: Veolia's comprehensive benefits package includes paid time off policies, as well as health, dental, vision, life insurance, savings accounts, tuition reimbursement, paid volunteering and more. In addition, employees are also entitled to participate in an employer sponsored 401(k) plan, to save for retirement. Pay and benefits for employees represented by a union are outlined in their collective bargaining agreement. We are an Equal Opportunity Employer! All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, subject to applicable law.
    $28k-36k yearly est. 9d ago
  • Customer Service Representative

    Plumbing Solutions of Idaho 3.8company rating

    Call center agent job in Meridian, ID

    Plumbing Solutions of Idaho in Meridian, ID is actively seeking a full-time Customer Service Rep (CSR) to join our amazing team. Are you organized and punctual? Do you enjoy providing exceptional customer service? Would you like to work for a plumbing company that values its employees? If so, please read on! This dispatch position earns a competitive wage of $17-$20 per hour. We provide excellent benefits and perks, including health insurance with a company contribution, a health savings account (HSA), paid dental, paid vision, paid life insurance, short-term disability, a 401(k) with matching, an employee assistance program (EAP), paid time off (PTO), holidays, vacations, paid day off for your birthday. Our team regularly enjoys company-sponsored family-friendly events. Additionally, we offer our CSRs bonus incentives. If you are ready to be a part of a winning team, apply today! ABOUT PLUMBING SOLUTIONS OF IDAHO Over our 19+ years of service to our community, we have been recognized as a trusted name in-home services. We have a reputation for excellent customer service, and we set a high standard for ourselves. As a name that our community trusts, we always go above and beyond to earn our clients' trust and deliver results that live up to our legacy of quality. Our team is full of efficient and reliable professionals who are friendly and welcoming. We enjoy a family-oriented culture and work together as a team. Our company values our employees, and we like to show our appreciation through performance rewards. In addition to excellent benefits and perks, we offer a supportive work environment! We want to welcome you to come join our team! A DAY IN THE LIFE OF A CUSTOMER SERVICE REP (CSR) In this CSR position, you play a very important role in our plumbing company. The first steps in performing a perfect service call rests with you! Your ability to book service calls and fill the schedule is essential to the team's success. Every day, you maintain the plumbing technicians schedule by booking incoming calls and scheduling outbound calls. With organization and the help of office resources you will prioritize calls based on job type urgency. Maintaining a welcoming demeanor, you build sustainable relationships and trust with our customers through open and friendly communication. You easily handle customer objections, provide appropriate solutions in a timely manner, and follow up with clients to ensure issues are resolved. With great attention to detail, you keep records of customer interactions, process customer accounts, and file documents. Your role plays a pivotal part in helping our customers receive quick service. Our company could not function without you! You find great satisfaction in keeping us organized and efficient! QUALIFICATIONS FOR A CUSTOMER SERVICE REP (CSR) * High school diploma * Customer support experience OR experience as a client service representative * Strong phone contact handling skills, including the ability to actively listen * Familiarity with customer relationship management (CRM) systems Experience providing customer service over the phone would be a plus. Are you adaptable and helpful? Can you effectively prioritize multiple tasks? Are you organized and attentive to detail? Do you work well independently? If yes, you might just be perfect for this dispatch position! WORK SCHEDULE FOR A CUSTOMER SERVICE REP (CSR) This full-time position works Monday - Friday, 8 AM - 5 PM. ARE YOU READY TO JOIN OUR TEAM? If you feel that you would be right for this dispatch job, please fill out our initial 3-minute, mobile-friendly application. We look forward to meeting you! Location: 83642
    $17-20 hourly 60d+ ago
  • Entry Level Customer Service Representative Floater

    Clothesline Cleaners

    Call center agent job in Boise, ID

    Benefits: Employee discounts Flexible schedule Paid time off Role Overview:Clothesline Cleaners seeks a proficient Retail Store Client Care Advisor (Store CSR/CCA). As a Store CCA, you will act as the bridge between our department managers, route drivers, office staff, and our customers, ensuring smooth communication. This role involves greeting and assisting customers, handling inquiries, processing transactions in our POS system, and maintaining the overall organization and cleanliness of our stores. This role will require traveling when needed to fill any gaps in our stores, flexibility is a must. Key Responsibilities: Handle incoming and outgoing customer communications, both in-person and over the phone. Ensure each interaction reinforces our reputation for outstanding customer service. Collecting or retrieving their items or setting up new customers in the computer system and suggesting different programs that would best suit the customers' needs. Inspect the clothing for stains, holes or items left in pockets. Then separate them for the proper cleaning as well as imputing the item information into the customer's profile to ensure that the customer gets a flawless experience. Be able to open and/or close the stores daily. Providing information about current promotions, sales, and store policies to customers. Communicating any customer feedback, concerns, or issues to the store manager or relevant department for resolution. Upselling and cross-selling additional services to enhance the customer's service experience and increase sales. Receive incoming customer orders and meticulously inventory, tag, mark, and classify all garments for cleaning. This process requires a thorough understanding of fabrics and contemporary fashion. Work closely with department managers, route drivers, and office staff, serving as the primary point of contact to address customer inquiries, concerns, or feedback. Demonstrate an eagerness to familiarize yourself with our industry's intricacies, absorbing new information and processes through on-the-job training. Record Keeping: Utilize basic computer functions to maintain updated and accurate customer records. Customer Service: Maintain a positive and professional demeanor while interacting with customers. Understand their needs and address any concerns they might have. Qualifications: Experience: Minimum of one year in a customer service role. For Mark-In operations, at least 6 months of experience as a presser/finisher or a minimum of two years in clothing retail preferred. Education & Skills: High school diploma or equivalent. Must have a knowledge of fabrics and fashion trends. Attributes: Strong interpersonal skills, an ability to work under pressure, and a commitment to continuous learning. Physical Requirements: Ability lift 25 pounds. Must be able to commute to work in the Boise and Meridian areas. Will work in retail stores. Able to work and travel comfortably at our three retail locations. Able to work on your feet for multiple hours at a given time. Compensation & Benefits: Competitive Pay: Earnings commensurate with experience and skills. Appleton Clinic Benefit: Supplemental medical benefits for employees and their dependents at Appleton Clinic. This encompasses unlimited doctor visits, well-woman exams, EKG monitoring, over 250+ free generic medications, and basic lab work. Other Benefits: Free Basic & Accidental Life Insurance for all employees who work 30+ hours/week, dental and vision insurance for all employees who work 30+ hours/wk. Employee Discounts: Enjoy discounts on our services. Paid Time Off: Rest and recuperate with our generous PTO offerings. Growth Opportunities: Potential for advancement within the company based on performance. Working Hours: Monday through Friday, typically starting between 7:00am and 9:00am and concluding between 5:00pm and 7:00pm. Weekend shifts are possible. Some shifts are less than 8AM-5PM. Compensation: $16.00 - $18.00 per hour About Us For 44-years Clothesline Cleaners has been serving the Boise and Meridian communities' dry-cleaning, laundry, and clothing maintenance needs with state of the art equipment, cutting edge technology, and top notch service. To stay on top of current and upcoming fashions and fabrics, our staff of professionals continue with ongoing education provided by the Drycleaning and Laundry Institute (DLI). We offer the following drycleaning services: Traditional drycleaning of shirts, blouses, dresses and suits Leather and suede care and cleaning Wedding gown cleaning and preservation Alterations & Tailoring Wash, press, starch of executive shirts/blouses Cleaning and pressing of household items such as sheets, bedding, table clothes, pillow cleaning and pillow restoration Commercial drycleaning and laundry services Military uniform cleaning Basic laundry cleaning (wash, dry fold) Area Rug cleaning Drapes, comforters, duvets, napkins, towels cleaning Cashmere, silk, wool, polyurethane, nylon, polypropylene, rayon, acrylics and more specialized cleaning
    $16-18 hourly Auto-Apply 60d+ ago
  • Customer Service Representative I

    ASM Research, An Accenture Federal Services Company

    Call center agent job in Boise, ID

    Responsible for routine/basic inbound call, outbound call, email, and web chat services, as well as back-office services. Completes daily routine tasks and responsibilities to support the Customer Service department or programs. Shift: 9:30 AM - 6:00 PM EST **Job Responsibilities** + Supports customer to submit and process transactions + Assists customer with identifying and resolving processing issues and website access inquires + Supports inbound calling, outbound calling, email, web chat and outreach to customers + Logs cases, or updates an existing case as applicable, to record each phone, email, or web chat communication with a customer. All cases shall be logged in a web-based agent desktop application + Meet Quality Assurance Requirements and other key performance metrics **Minimum Qualifications** + High School Diploma or GED + 0-2 years of customer service or public relations experience. **Other Job Specific Skills** + Ability to successfully adapt and perform during times of high call volume. + Ability to provide effective customer service and deal tactfully and courteously with the public. + Strong written and verbal communication skills. + Strong listening ability to interpret and clarify information being provided by customers. + Strong commitment to providing quality service. + Ability to foster a good working relationship and rapport with customers. + Keen attention to detail and accuracy. **Compensation Ranges** Compensation ranges for ASM Research positions vary depending on multiple factors; including but not limited to, location, skill set, level of education, certifications, client requirements, contract-specific affordability, government clearance and investigation level, and years of experience. The compensation displayed for this role is a general guideline based on these factors and is unique to each role. Monetary compensation is one component of ASM's overall compensation and benefits package for employees. **EEO Requirements** It is the policy of ASM that an individual's race, color, religion, sex, disability, age, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies. All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, disability, or age. All decisions on employment are made to abide by the principle of equal employment. Physical Requirements The physical requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an employee to successfully perform the primary functions of this job. (For example, "light office duties' or "lifting up to 50 pounds" or "some travel" required.) Reasonable accommodations may be made to enable individuals with qualifying disabilities, who are otherwise qualified, to perform the primary functions. **Disclaimer** The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. $17.75 - $17.75 EEO Requirements It is the policy of ASM that an individual's race, color, religion, sex, disability, age, gender identity, veteran status, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies. All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, veteran status, disability, gender identity, or age. All decisions on employment are made to abide by the principle of equal employment.
    $27k-34k yearly est. 3d ago
  • Customer Service Rep(07303) - 5000 W State St

    Domino's Franchise

    Call center agent job in Boise, ID

    You got game? You got spring in your step? You want the best job in the world! And schedules that work with you, not against you? That's right, we live to beat the rush and make it possible to make, bake or take pizzas during the hungry hours of the day and night, part or full time. You'll have plenty of time left over for school, hanging with your friends, or whatever. Sound good? Even if you just need a second job for some extra cash, Domino's Pizza is the perfect place for you. We are searching for qualified customer service reps with personality and people skills. We're growing so fast it's hard to keep up, and that means Domino's has lots of ways for you to grow (if that's what you want), perhaps to management, perhaps beyond. Whether it's your hobby, main-gig, or supplemental job, drop us a line. We're bound to have just the thing for you. We take pride in our team members and our team members take pride in Domino's Pizza! Being the best pizza delivery company in the world requires exceptional team members working together. At Domino's Pizza, our people come first! As part of our crew, your responsibilities will include: Operating all equipment. Stocking ingredients from delivery area to storage, work area, walk-in cooler. Preparing products Receiving and processing telephone orders. Taking inventory and completing associated paperwork. Cleaning equipment and facility approximately daily. We offer flexible scheduling and competitive wages for all team members. Domino's is an equal opportunity employer. Requirements Must be 16 years of age or older Ability to comprehend and give correct written instructions. Ability to communicate verbally with customers and co-workers to process orders both over the phone and in person. Ability to add, subtract, multiply, and divide accurately and quickly (may use calculator). Must be able to make correct monetary change. Verbal, writing, and telephone skills to take and process orders. Motor coordination between eyes and hands/fingers to rapidly and accurately make precise movements with speed. Ability to enter orders using a computer keyboard or touch screen. Company Information At Domino's Pizza, Our Most Important Ingredient is Our People! We offer employment opportunities within our franchise stores. Take the first step in joining our team, and you'll find opportunities you won't find anywhere else in the industry! Additional Information All your information will be kept confidential according to EEO guidelines.
    $27k-34k yearly est. 14d ago
  • Customer Service Representative - State Farm Agent Team Member

    Kimberly Shurtleff-State Farm Agent

    Call center agent job in Boise, ID

    Job DescriptionBenefits: Simple IRA Licensing paid by agency Bonus based on performance Competitive salary Flexible schedule Health insurance Opportunity for advancement Paid time off Training & development ROLE DESCRIPTION: As a Customer Service Representative - State Farm Agent Team Member with Kimberly Shurtleff - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES: Answer customer inquiries and provide policy information. Assist customers with policy changes and updates. Process insurance claims and follow up with customers. Maintain accurate records of customer interactions. QUALIFICATIONS: Communication and interpersonal skills. Detail-oriented and able to multitask. Previous customer service experience preferred.
    $27k-34k yearly est. 28d ago
  • Customer Service Representative (On-Call)

    Guild Garage Group

    Call center agent job in Meridian, ID

    Do You Thrive on Helping Others, Solving Problems, and Being Part of a Winning Team? Let's Talk. Your Future Starts Here! At Action Garage Doors, we're more than just a small business-we're a close-knit team with BIG goals and even bigger opportunities. If you're someone who loves working with people, enjoys solving challenges, and shines in a team-driven environment, we want you on our side. We're on the lookout for a friendly, proactive, and driven Customer Service Representative to join our growing crew. This is more than just a job-it's a chance to build a meaningful career where you'll be empowered, appreciated, and given the tools to succeed. What You'll Be Doing: You'll be the voice of Action Garage Doors-supporting customers through phone, email, and chat while creating outstanding service experiences that keep them coming back. You'll: Deliver top-notch service with a positive, empathetic, and professional approach. Handle a high volume of calls with confidence and efficiency. Work across multiple channels (email, chat, phone) to solve problems and provide updates. Think on your feet, research solutions, and provide helpful, friendly responses. Keep accurate records of customer interactions and transactions. Recognize opportunities to recommend additional services that benefit the customer. Work closely with technicians and team members to ensure seamless service. Learn our services inside and out-becoming a go-to expert. What We're Looking For: 1+ year in a customer service role (bonus points if it's in home services or tech!) Excellent communication and active listening skills. Strong organization, time management, and multitasking abilities. Friendly, adaptable, and calm under pressure. Familiarity with ServiceTitan is a big plus (but not required-we'll train you!). A team player who's excited about growth and making a real impact. High school diploma or equivalent. Why You'll Love It Here: Team-first culture where your contributions matter. Opportunities for advancement-we love to promote from within! Respect, recognition, and rewards for hard work and dedication. Hands-on training and mentorship to help you shine. A chance to build a career with a growing, respected local company. This position is based in our Meridian, ID office-where great things are happening every day. What we have to offer you! Benefits - Health, Vision, Dental, PTO, Holidays, 401k and matching Employee Discount Employee Referral You will be part of a world class family of residential services brands, that invests heavily in training and developing our people to position for continued success Our focus on growth will create many opportunities to take on more responsibilities and develop into senior roles Guild Garage Group LLC is an Equal Opportunity Employer AA/EOE/M/F/V/D. In compliance with the Americans with Disabilities Act, Action may provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer. All candidates are required to undergo pre-employment Background and Drug Screenings, as well as a Motor Vehicle Record Check. *This posting provides details on potential commissioned compensation ranges and possibilities. These amounts are not guaranteed and should in no way be construed as a salary offer. #GuildSP Pay Range $20 - $20 USD By submitting your application, you consent to receive text messages, emails, and phone calls from Guild Garage Group and/or our coalition of partnered brands regarding job opportunities, application status, and recruiting-related communications. Message and data rates may apply. You may opt out of receiving text messages at any time by replying STOP. All messages are related to employment opportunities and recruiting activities.
    $20-20 hourly Auto-Apply 30d ago
  • Winner's Circle - Customer Service

    Daveandbusters

    Call center agent job in Boise, ID

    Dave & Buster's is different from everywhere else. No two days are ever the same. Time will fly by serving hundreds of people with flexible schedules you can accommodate school or other jobs. Plus, your co-workers are awesome! Dave & Buster's offers an attractive benefits package for many positions, including medical, dental, vision, 401K, FREE GAMES and more. POSITION SNAPSHOT: Our Winner's Circle position ensures Guests' initial impressions with Dave & Buster's are positive and welcoming. The Winner's Circle position requires a strong communicator who will guide our Guests through their Midway experience. NITTY GRITTY DETAILS: Delivers an unparalleled Guest experience through the best combination of food, drinks and games in an ideal environment for celebrating all out fun. Keeps immediate supervisor promptly and fully informed of all problems or unusual matters of significance and takes prompt corrective action where necessary or suggests alternative courses of action. Provides timely and accurate service while managing wait times and communicating information as needed to Guests, Team Members, and Managers. Greets Guests with a positive attitude and enthusiasm while performing multiple job functions. Smiles and greets Guests upon entering. Assists the Guest with all requests and answers questions as needed and makes recommendations on items. Provides game assistance by promptly notifying Support Technicians or Management as needed. Bids farewell to Guests leaving. Ensures everything was satisfactory and invites Guests to return. Notifies Manager of any Guest that is perceived to be unhappy. Practices proper cost controls by accurately weighing tickets and scanning merchandise. Responsible for stocking, displaying and securing merchandise in all storage areas. Responsible for the reconciliation of tickets and merchandise inventory. Conducts merchandise inventory during and after shift, if applicable. Checks for restocking of necessary supplies. Brings all areas up to standard. Discusses problem areas with Manager. Reviews the cleanliness and organization of the Winner's Circle. Ensures all plush and shelves are stocked, properly cleaned, and maintained. Properly positions and set up displays to increase Guest traffic and promote sales. Assists other Team Members as needed. Maintains a favorable working relationship with all other company Team Members to foster and promote a cooperative and harmonious working climate that will be conducive to maximum Team Member morale, productivity and efficiency/effectiveness. Must be at least 16 years of age. RequirementsSTUFF OUR ATTORNEYS MAKE US WRITE: The physical demands described here are representative of those that must be met by a Team Member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this position, the Team Member will regularly be required to: Be friendly and able to smile frequently. Work days, nights, and/or weekends as required. Work in noisy, fast paced environment with distracting conditions. Read and write handwritten notes. Lift and carry up to 30 pounds. Move about facility and stand for long periods of time. Walk or stand 100% of shift. Reach, bend, stoop, mop, sweep and wipe frequently. The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of personnel so classified in this position. As an equal opportunity employer, Dave & Buster's is dedicated to our policy of nondiscrimination in all aspects of employment, and we comply with all Federal, State and Local laws regarding nondiscrimination. Dave and Buster's is proud to be an E-Verify Employer where required by law. Salary Compensation is from $7.25 - $14 per hour Salary Range: 7.25 - 14 We are an equal opportunity employer and participate in E-Verify in states where required.
    $7.3-14 hourly Auto-Apply 60d+ ago
  • Customer Services Representative

    Client Care Equipment

    Call center agent job in Garden City, ID

    Join Our Team as a Customer Services Representative! Are you passionate about helping others and delivering exceptional service? CLIENT CARE EQUIPMENT, LLC, located in Boise, ID, is looking for a dedicated Customer Services Representative to join our team. If you thrive in a supportive environment and enjoy making a positive impact, we'd love to hear from you! About Us At CLIENT CARE EQUIPMENT, LLC, we pride ourselves on providing top-notch solutions for our customers. Our mission is to ensure every client feels valued and supported through our reliable services and customer-first approach. What You'll Do As a Customer Services Representative, you'll play a vital role in ensuring our customers have a seamless and positive experience. Your day-to-day responsibilities will include: - Responding promptly to customer inquiries via phone, email, or in person. - Resolving customer concerns with professionalism and efficiency. - Providing accurate information about our products and services. - Maintaining detailed records of customer interactions and transactions. - Collaborating with team members to improve processes and customer satisfaction. What We're Looking For We're seeking someone who brings both experience and enthusiasm to the role. The ideal candidate will have: - 1 year of experience in a customer service role or similar position. - Strong communication and interpersonal skills. - A problem-solving mindset with a focus on customer satisfaction. - The ability to stay organized and multitask in a fast-paced environment. - Proficiency in basic computer applications and office tools. Why Join CLIENT CARE EQUIPMENT, LLC? While we do not currently offer additional benefits, we believe in fostering a supportive and collaborative work environment. At CLIENT CARE EQUIPMENT, LLC, you'll be part of a team that values integrity, professionalism, and a shared commitment to excellence. Ready to Apply? If you're ready to take the next step in your career and join a company that values its customers and employees alike, we'd love to hear from you! Submit your application today and let's work together to make a difference. CLIENT CARE EQUIPMENT, LLC is an equal opportunity employer. We look forward to welcoming you to our team!
    $27k-34k yearly est. 4d ago
  • Customer Service Representative

    Pacific Office Automation 4.7company rating

    Call center agent job in Boise, ID

    Pacific Office Automation is one of the largest independently-owned document imaging and technology dealers in the nation. Since 1976, we have grown to over thirty branches located in eleven western states. With over 40 years of success in office equipment and technology sales/service, our growth and reputation have afforded us great relationships with top manufacturers such as Canon, Sharp, Konica Minolta, HP, Ricoh, Lexmark, and many more. At Pacific Office Automation, you ll find an amazing technology company full of growth opportunities, great benefits, and passionate coworkers who aim to help you succeed. Among our company goals, we aim to be a long-term employer. That means providing employees with the training and certification they need to keep up with the fast-changing technology of our office machines, devices, and software. At POA, we believe that all voices can and should be heard, regardless of seniority or tenure. Position We are looking to hire a Customer Service Representative at our office in Boise, ID. If you have a passion for customer service, are organized, and love working in a team player environment, we want to hear from you! Essential Job Duties Source warm sales opportunities through inbound lead follow-up and outbound cold calls and email Understand customer needs and requirements Accounts receivable Ability to handle high volume phone calls and emails Strong problem-solving abilities and phone presence Excellent time management, organizational skills and ability to work independently Qualifications Bachelor s degree preferred High quality verbal and written communication Strong math abilities are necessary Experience with accounts receivable is highly preferred Experience using spreadsheets, database, and word processing software; such as Microsoft word, excel and PowerPoint What we offer Advancement and growth into leadership roles Team-player environment Medical/Dental/Vision/Life insurance plans Matched 401k PTO, Vacation, Sick Leave FSA/HSA Programs OTE: $30,420 - $45,000 Our Commitment to Diversity and Inclusion Pacific Office Automation is proud to be an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, gender, sexual orientation, gender expression or identity, age, religion, veteran status, or any other characteristic protected by law. We celebrate our employees differences because we know that diversity makes us stronger. #LI-Onsite
    $28k-33k yearly est. 6d ago
  • Customer Service Representative

    MFCP

    Call center agent job in Meridian, ID

    MFCP (Motion & Flow Control Products, Inc. is the largest Parker Hannifin distributor and the premier unrivaled leader in motion and flow control solutions. We offer an expansive range of cutting-edge industrial systems and solutions designed to power the future of automation, hydraulics, pneumatics, aerospace, and beyond. Position Summary: Customer Service Representatives are responsible for receiving requests for quotations, orders, and lead-times from customers. CSR's prepare quotations on standard and non-standard items, write orders, and relay pertinent quote or order information to customers and suppliers. CSR's coordinate with other departments in handling purchase orders and providing service and support to customers and the Outside Sales Team. Primary Duties: Receives telephone, email, fax or walk-in requests for price quotations, purchase orders, order changes, adjustments, and cancellations directly from domestic customers, original equipment manufacturers, and distributors. Provides support to the Outside Sales Team. Uses our business ERP systems to retrieve customer information, stock status information, the status of purchase orders, and to make changes on customer purchase orders. Ensures that correct codes are used for retrieving and inputting information. Track and follow up on inquiries, quotations and orders through our ERP systems. Works closely with supplier and warehouse expeditors regarding deliveries of scheduled shipments. Interface with our suppliers on technical, pricing and delivery issues in a timely manner. Assist accounts receivable with payment and credit hold issues. Address and resolve all customer requests and/or complaints utilizing a positive, creative approach. Collaborate with all appropriate departments and personnel to ensure customer satisfaction Please note this job description for Customer Service Representative is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Basic Requirements: Must be over the age of 18 to apply. Excellent written & oral communication and strong relationship building skills required. Detail oriented with solid organizational skills and the ability to prioritize and multi-task in a fast-paced work environment. Strong computer skills including use of MS Office (Word, Excel & Outlook), with a willingness to learn new software programs. Experience with P21 a plus. Previous background should include knowledge of parts and nomenclature as well as a demonstrated ability to work well with customers and suppliers. Experience with distribution and familiarity with our product lines, a plus. Physical Demands and Work Environment: Work environment for a Customer Service Representatives is mainly office, but may vary including: Warehouse containing moving equipment. Fluctuating temperature and inventory in various storage arrangements. Office work, manufacturing, machine shops, agricultural operations, and any other specific business operations of current or potential vendors and customers. The physical demands and work environment reflected are representative of those encountered by employees when performing the essential job functions. Reasonable accommodations may be made to accommodate individuals with disabilities perform the essential functions of the job. Salary: Depends on experience Benefits: Competitive salary Medical, Dental, Vision 401(k) Investment Plan Life Insurance Paid Holidays 3 Weeks Personal Time Off Incentive Programs - Employee referral program Earned Wage Access Training and progressive development programs available Candidates are subject to pre-employment criminal background, drug screen and DMV record review, along with possible reference checks. The Fair Chance Act prohibits an employer from discriminating against anyone's conviction history before a job offer has been made. Candidates are subject to pre-employment criminal background, drug screen and possible DMV record review and along with reference checks. This Employer Participates in E-Verify.
    $27k-34k yearly est. 60d+ ago
  • Customer Service Representative (CSR)

    American Rooter & Drain

    Call center agent job in Caldwell, ID

    Customer Service Representative (Plumbing, HVAC & Electrical) 📍 Location: Caldwell, ID | 🕒 Full-Time | 💼 Department: Office/Customer Service 🔧 God. Family. Country. Service. That's our foundation. Are you someone who thrives on helping others, solving problems, and keeping things organized behind the scenes? Do you take pride in creating a seamless experience for customers-especially when they're facing urgent plumbing, heating, or electrical issues? If so, we want you on our team. We're a growing home services company built on faith, integrity, and hard work. As the first voice a customer hears, our CSRs set the tone for everything that follows. We're not just looking for someone to answer phones-we're looking for someone who takes ownership, communicates with confidence and empathy, and helps build trust from the first "Hello." What You'll Do: ✅ Answer inbound calls and respond to web inquiries with professionalism and warmth ✅ Accurately schedule appointments, following dispatch protocols to optimize routes ✅ Enter and update customer information in ServiceTitan ✅ Follow up on estimates, open opportunities, and membership renewals ✅ Collaborate with the team to support technicians and maintain top-tier service ✅ Be a calming presence during customer emergencies-problem-solve with heart Who You Are: You love helping people and thrive in a fast-paced, service-focused role You're organized, detail-oriented, and don't let things slip through the cracks You have excellent verbal and written communication skills You're tech-savvy and comfortable using platforms like ServiceTitan (or similar) You bring positivity, accountability, and a team-first mindset every day Bonus Points If You Have: Experience in plumbing, HVAC, or home service scheduling Familiarity with dispatching or call-center workflows Bilingual (English/Spanish) What We Offer: 💵 Competitive hourly pay + performance bonuses 🩺 Health, dental, and vision insurance 🏖️ Paid time off and holidays 🔧 Employee discounts on services 📈 Opportunity to grow into dispatching or leadership roles 💛 A culture built on service, family values, and doing things the right way Ready to be the voice that makes a difference? Apply today and start your journey with a team that cares. Background Check Authorization By signing this form, you authorize American Rooter & Drain to conduct a criminal background check. This check will include verification of your identity, address history, and any criminal records. The findings of this background check may affect your eligibility for employment with American Rooter & Drain. Your signature below confirms that the information provided is truthful and accurate. Drug Screening Disclaimer American Rooter & Drain is committed to maintaining a safe and drug-free workplace. As part of our hiring process, all candidates are required to undergo a drug screening test. This test will check for the presence of illegal substances and may include testing for prescription medications that could impair your ability to perform your job duties safely. By signing this form, you consent to the drug screening and understand that a positive result may disqualify you from employment with American Rooter & Drain.
    $27k-34k yearly est. 12d ago
  • Customer Service Representative

    Summit School Services 4.3company rating

    Call center agent job in Meridian, ID

    Summit School Services companies share a strong commitment to provide the highest level of transportation safety, quality transportation, outstanding customer service and positive employee relations. Our corporate headquarters, located in Warrenville, Illinois, houses the administrative and corporate support functions for the organization. Our 250+ local customer service centers (CSCs) are supported by regional operations teams located throughout North America. **Responsibilities:** + Responsible for acting as a liaison between customers and the company. Assist with complaints, route changes, errors, account questions, cancellations, and other queries. + Resolve customer complaints via phone, email, or mail. + Use telephones to reach out to customers and verify information. + Greet customers warmly and ascertain problem or reason for calling. + Log issues in to online issue tracking software. + Advise on company information. + Work with Customer Service Manager to ensure proper customer service is being delivered. + Compile reports on overall customer satisfaction. + Exhibits the highest ethical best practices and personal integrity; Shares concerns about suspicious or inappropriate behavior with their supervisor or manager + Other duties as assigned **Qualifications** + High School graduate or equivalent + Customer service experience required + Excellent oral communication skills to respond and present professionally to callers and visitors. + Demonstrated ability to effectively and diplomatically handle a wide range of demanding inquiries from a variety of internal and external sources. + Strong inter personal skills and excellent written and oral communication skills required + Critical thinking and problem-solving skills are also required + Excellent oral and written communication skills with excellent interpersonal skills + Computer literacy, preferably in word processing and spreadsheets, + Prioritization, organization, coordination and time management skills to coordinate and prioritize multiple tasks + Bilingual English/Spanish a plus _Summit School Services has a zero-tolerance policy on conduct that is incompatible with its policies and values, including sexual exploitation and abuse, harassment, abuse of authority, and discrimination. Summit School Services is committed to promoting the protection and safeguarding of all children and passengers._ _We offer medical, dental, vision, basic life insurance coverage, holiday pay, and PTO accrual. Additionally, employees are able to enroll in a retirement savings plan._ _At Summit School Services our goal is to be a diverse workforce that is representative of the communities we serve. All employment decisions are based on business needs, job requirements and individual qualifications, without regard to race, color, religion, sex, pregnancy (including childbirth, lactation and related medical conditions), national origin, age, physical and mental disability, marital status, sexual orientation, gender identity, gender expression, genetic information (including characteristics and testing), military and veteran status, and any other characteristic protected by applicable law._ _Summit School Services LLC's independent subsidiaries and affiliates are an equal employment opportunity (EEO) employer_ _The pay rate range, along with most all of the other terms and conditions of employment, vary between different sites, geographical markets, customer/ contractual terms and positions._
    $33k-36k yearly est. 5d ago
  • CUSTOMER SERVICE REP I

    City of Nampa (Id 3.8company rating

    Call center agent job in Nampa, ID

    NRC FRONT DESK - City of Nampa Job Title: NRC - Customer Service Representative Hiring Salary: $15.25 Hourly Department: RECCR Reports To: Shift Manager Job Type: Part Time up to 19 hours FLSA: Non Exempt Positions Supervised: None Schedule: Varied shifts/days - mornings, nights, and weekends. POSITION SUMMARY: The principal function of an employee in this class is to perform a variety of general clerical, administrative support, and information dissemination services for an assigned City department. The work is performed under the supervision and direction of an assigned supervisor, but some leeway is granted for the exercise of independent judgment and initiative. The nature of the work performed requires that an employee in this class establish and maintain effective working relationships with assigned supervisors, other City employees, and the general public. ESSENTIAL FUNCTIONS: * Answers Recreation Center telephone calls; receives and greets customers to the Recreation Center, and provides technical information to the public, callers, and visitors upon request or refers them to other appropriate City departments or personnel. * Provides tours of facility when ample staff available. * Monitors and enforces patron access to the facility. * Maintains an accurate till through proper cash handling procedures. * Prepares correspondence, lists, and other documents on the computer. * Creates, assembles, updates, distributes, and/or files a variety membership information, forms, records, and data as requested. * Provides needed information and demonstrations concerning how to perform certain work tasks to new employees in the same or similar class of positions. * Answers incoming customer inquiries. ADDITIONAL FUNCTIONS: * Attends meetings, and training sessions and reviews materials to become and remain current on principles, practices, and new developments in assigned work areas. * Engages with clients in a friendly and professional manner while actively listening to their concerns. * Offers support and solutions to customers in accordance with the company's customer service policies. * Assumes responsibility for other duties as required or assigned. REQUIRED EDUCATION, EXPERIENCE, & LICENSE/CERTIFICATIONS: * High School Graduate or General Education Degree (GED) required. * At least 1 year of experience in Clerical/Customer Service role or any combination of experience and training that provides the equivalent scope of knowledge, skills, and abilities necessary to perform the work. * First Aid and CPR certification preferred. REQUIRED KNOWLEDGE, SKILLS & ABILITIES: * Fluent in English. * Some knowledge of the department and policies and procedures, current practices and procedures involved in City service delivery, and the function of services within the public sector, preferably within a municipal government. * Some knowledge of modern office procedures, practices, and equipment, including modern office filing systems and procedures, and good phone etiquette. * Ability to work as a member of a team to accomplish department goals. * Ability to deal with a wide range of persons, including situations in which individuals may be upset over some issue involved with City activities and policies. * Ability to communicate effectively with others, both orally and in writing, using both technical and non-technical language. * Ability to understand and follow oral and/or written policies, procedures, and instructions, use logical and creative thought processes to develop solutions according to written specifications and/or oral instructions, and prepare and present accurate and reliable reports containing findings and recommendations. * Ability to perform a wide variety of duties and responsibilities with accuracy and speed under the pressure of time-sensitive deadlines. * Demonstrate integrity, ingenuity, and inventiveness in the performance of assigned tasks. * Ability to operate a personal computer using standard or customized software applications appropriate to assigned tasks and the ability and willingness to quickly learn and put to use new skills and knowledge brought about by rapidly changing information and/or technology. * All applicants must be able to successfully pass City of Nampa background check processes and drug testing, which may include reference checks, criminal history checks, driving record checks, and pre-employment, random, and post-accident drug tests. WORK ENVIRONMENT: The principal duties of this class are performed in a general office environment. REASONABLE ACCOMMODATION STATEMENT: To accomplish this job successfully, an individual must be able to perform, with or without reasonable accommodation, each essential function satisfactorily. A reasonable accommodation may be made to help enable qualified individuals with disabilities to perform the essential functions. EEO STATEMENT: The City of Nampa is an equal employment opportunity employer. All applicants will be considered for employment without regard to race, color, religion, sex, national origin, veteran, disability status or any other characteristic protected by federal, state, or local laws. DISCLAIMER: The City has reviewed this to ensure that essential functions and basic duties have been included. It is intended to provide guidelines for job expectations and the employee's ability to perform the position described. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills, and abilities. Additional functions and requirements may be assigned by supervisors as deemed appropriate. This document does not represent a contract of employment, and the City reserves the right to change this job description and/or assign tasks for the employee to perform, as the City may deem appropriate.
    $15.3 hourly 4d ago
  • Customer Service Representative

    Handyman Connection of Boise, Id 4.5company rating

    Call center agent job in Meridian, ID

    Job DescriptionA fast-paced local office of an International Franchise has an opening for a Customer Service Representative. Our customers love us! We have an over 50% repeat/referral customer base and are seeking additional office support for our growing business. Handyman Connection is a locally owned and operated, well-established Home Improvement Company dedicated to excellent customer service and quality workmanship. What You Will Receive Earn competitive pay depending on your skills, experience, and availability Work during traditional business hours with some flexibility no nights or weekends! Professional office with a friendly touch! Excellent training and support Branded apparel available (or business casual attire) Responsibilities Strong telephone and written communication skills Dedication to excellent customer service Outgoing personality; enjoys working with people Able to manage small business details while working independently Manage time and responsibilities - scheduling, customer support, job tracking, billing, staff communications, phone calls, etc. Confident with typical office equipment and computer skills - especially Microsoft products such as Outlook, Excel, Word, CRM, PowerPoint Knowledge of home repair and light remodeling is a plus Experience working in a Customer Service Role or Telemarketing Role preferred Confident in selling over the phone. Experience handling customer payments. Competitive wages DOE plus performance bonus of $1,000 a month available. Benefits and incentive plans are available to qualified applicants. For immediate consideration, apply online via the application to the right. Check us out on the web at: ***************************
    $1k monthly 19d ago

Learn more about call center agent jobs

How much does a call center agent earn in Boise, ID?

The average call center agent in Boise, ID earns between $17,000 and $35,000 annually. This compares to the national average call center agent range of $23,000 to $41,000.

Average call center agent salary in Boise, ID

$24,000

What are the biggest employers of Call Center Agents in Boise, ID?

The biggest employers of Call Center Agents in Boise, ID are:
  1. Andersen
  2. DaBella
  3. Sound Window & Door Inc. DBA Renewal By Andersen
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