Call center agent jobs in Boise, ID

Job Details Experienced 18 Boise - Boise, ID Full Time High School None Day Customer ServiceDescription The Customer Service Representative (CSR) is a Customer facing position that is typically the initial point of contact for a Customer wishing to buy from Geary Pacific. Geary Pacific is in the HVAC Wholesale business. The position requires specialized Product Knowledge, use of the Company computer system (Mincron), ability to use Microsoft Office products like Excel and to research information on web sites supported by Geary Pacific suppliers. The position requires excellent attention to detail and the ability to multi task because of the need to service Customers that are physically present and on the telephone. The position reports to the Branch Manager. Required Task Descriptions Key Tasks: Phone Handling; Inbound & Outbound calls Sales Order writing; includes Price Quotes, Bids, RTS & Warranty credits Manage Backorders, Open Orders, Pending Orders Cash Drawer Reconciliation Setup New Customer accounts Showroom Product Management/Merchandising Showroom Order Picking Showroom Stocking, Cleaning, Organizing, Labeling Perform Cycle Counts Manage Delivered Orders Order Picking Assist Warehouse with Receiving Qualifications Required Job Skill Requirements: The CSR must be able to: Write Sales Orders Write RTS credits using Mincron RGA Write Warranty credits Know Warranty Processes Answer Customer Product questions Prepare System Matchups AHRI compliant Match generic parts, e.g. motor, relay, contactor, compressor Accept payment, invoice cash Sales Orders Answer phones, transfer/take messages Print Mincron product labels Cycle Count Put away Showroom product Research information in Mincron to support Job Tasks; familiar with POI, ARI, SS, SMP Performance Metrics: CSR: Lines / Order, Sales, Cycle Count Compliance & Accuracy, BHU / HARDI training completions BENEFITS: Geary Pacific offers a comprehensive benefits program including: Medical; Dental;Vision; Life and Long Term Disability Insurance; 401k with matching; Paid vacation, Personal, and Holiday time. A little bit about us....... Geary Pacific Corporation, based in Anaheim and established in 1961, is a heating, air conditioning, and ventilation distributor. Our culture is focused on maintaining a positive work environment while providing our customers with professional, knowledgeable, and friendly service. We are the partner our customers deserve. Learn more about us at ******************** Please click on the video link to see what a day in the life of a Geary Pacific Customer Service Representative looks like. **************************** Geary Pacific is a drug free workplace.

Paylocity is an award-winning provider of cloud-based HR and payroll software solutions, offering the most complete platform for the modern workforce. The company has become one of the fastest-growing HCM software providers worldwide by offering an intuitive, easy-to-use product suite that helps businesses automate and streamline HR and payroll processes, attract and retain talent, and build a strong workplace culture. While traditional HR and payroll providers automate basic HR processes such as payroll and benefits administration, Paylocity goes further by developing tools that HR and businesses need to compete for talent and deliver against the expectations of the modern workforce. We give our employees what they need to succeed, including great benefits and perks! We offer medical, dental, vision, life, disability, and a 401(k) match, as well as perks that support you, your family, and your finances. And if it's career development you desire, we provide that, too! At Paylocity, people matter most and have always been at the heart of our business. When you feel like you belong, work is no longer work - it's personal. At Paylocity, we believe better employees lead to better companies. Workplaces and cultures that care will build the future, and at Paylocity, we're doing just that. Join us as we change the future and transform your career! There are jobs and then there are careers. Since 1997, Paylocity has been hiring talented people, giving them big challenges, and providing the right resources to help them succeed. Our award-winning culture ensures all employees feel truly welcome, appreciated, and free to be themselves. While other companies talk about it, we make it happen. Join Paylocity and launch your career! Position Overview This individual is responsible for assisting in the execution of Paylocity's corporate social responsibility (CSR) goals and strategy. This role will support the execution of service activities and corporate giving initiatives. Primary Responsibilities The below represents the primary duties of the position, others may be assigned as needed. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. * Serve as a representative and promoter of Paylocity's CSR activities by staying informed and knowledgeable about the full range of programs. * Assist in the planning and execution of remote - virtual, and in-person service and philanthropy events, including managing administrative processes, event logistics, and post-event support. * Help administer and execute activities and initiatives related to Paylocity's "Volunteers in Action" benefits. * Support the administration and execution of initiatives that encourage employee charitable donations. * Collaborate with the TA Marketing team to provide administrative support for all CSR communications. * Schedule and coordinate meetings and quarterly reviews with nonprofit partners and prepare meeting minutes and briefing notes. * Coordinate projects and support compliance efforts for contractual agreements, grant terms, and reporting requirements. * Conduct a variety of research projects to inform CSR strategies. * Document and maintain accurate data for all signature programs to ensure the integrity of key performance indicators, such as Volunteers in Action (VIA) hours, Elevate Your Purpose (EYP) nominations, PJM applications/disbursements, Paylocity Gives attendance, and philanthropic contributions. * Provide administrative and logistical support for the Inclusion & Belonging team, assisting with the coordination of events, meetings, and communications for employee resource groups (ERGs) and other inclusion-focused programs. * Willingness and ability to travel up to 30% of the time to assist in the execution of in-person service and philanthropy events. * Other duties as assigned Education and Experience * Bachelor's degree in a relevant field such as communications, business administration, non-profit management, or a related discipline is preferred. * Minimum 2+ years of professional experience in an administrative or program support role, preferably within a community programming environment. * Demonstrated experience in event coordination, project administration, and data management. * Proven ability to collaborate with internal and external partners, including nonprofit organizations and cross-functional teams. * Strong administrative skills, with a focus on organization, attention to detail, and maintaining accurate records for reporting purposes. * Experience with philanthropy programs and/or volunteer management is a plus. Paylocity is an equal-opportunity employer. Paylocity is committed to the full inclusion of all individuals. We recruit, train, compensate, and promote regardless of race, religion, color, national origin, sex, disability, age, veteran status, and other protected status as required by applicable law. At Paylocity, we believe diversity makes us better. We embrace and encourage our employees' differences in age, culture, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion or spiritual belief, sexual orientation, socio-economic status, veteran status, and other characteristics that make our employees unique. We actively cultivate these differences through our employee resource groups (ERGs), employee experiences, perspectives, talents, and approaches to drive innovation in the software and services we provide our customers. We comply with federal and state disability laws and make reasonable accommodations for applicants and employees with disabilities. To request reasonable accommodation in the job application or interview process, please contact ***************************. This email address is exclusively designated for such requests, aligning with federal and state disability laws. Please do not send resumes to this email address, as they will be removed. The base pay range for this position is $55,600 - $70,000/yr; however, base pay offered may vary depending on job-related knowledge, skills, and experience. This position offers a full range of benefits outlined here. This information is provided per the relevant state and local pay transparency laws for the location in which this position will be performed. Base pay information is based on market location. Applicants should apply via **************************

Description Are you looking for a company that is founded on growth and opportunity? Are you having trouble finding a company that values its employees and is committed to personal growth and development? Are you currently stuck sitting in the same role with little to no advancement? Here at DaBella, we are a people company, and our focus is OUR people. That's why we stand behind our Core Values We Lead. We Care. We Grow! In fact, most of our upper management have started in this very same role and have been able to find not just a job but also a career. Our team of leaders are passionate about goals, growth, and developing the next chain of leaders here within our company and Call Center. What we offer here at DaBella is a different type of career experience. We offer hourly base pay plus uncapped bonus opportunities within our Call Center. Starting pay is $20.00 - $21.00 per hour plus Uncapped Bonuses At DaBella We understand that it can be hard living off just an hourly wage or working multiple jobs to support your family. Therefore, we offer a lucrative bonus structure for top performers! Best of all there is no cap on income or growth opportunities. This is a full-time position 35 hours a week plus opportunities to work overtime if available. Responsibilities:· Take Inbound and make outbound calls to new and existing customers from our database· Engage with each customer and update call log and dispositions accurately· Reach out to previous customers for new sales opportunities· Meet or exceed daily call volume and production goals· Build rapport and urgency to persuade new customers to schedule a free consultation· NO COLD CALLING What DaBella offers:· (AM Shift) 6:30 am - 2:00 pm starts at $20.00 + Uncapped Bonus!· (PM Shift) 1:30 pm - 9:00 pm starts at $21.00 + Uncapped Bonus!· Uncapped Bonus! Average monthly bonus is $2,500 with Top Performers earning $4,500 a month in bonuses alone!· Competitive benefits!· Advancement opportunities and internal promotions Benefits:Employees and their families are eligible to enroll in:· Medical, Dental, and Vision· Health Savings Account (HSA)· Company Sponsored Life Insurance· Supplemental Life Insurance· Long-term and short-term disability· Accident protection· Employee assistance program - access to counseling services and other tools to improve work/family/life balance· Pet Insurance for your furry family member· 401k plan· Additional Insurance Programs includingo UHC Rewardso Rally Healtho One Pass Select (gym membership subscription) Additional Perks:· VPTO (Volunteer paid time off) year-round incentives to give back to your local community· Personal/Professional Development - we provide books, courses, and opportunities to attend leadership conferences· Relocation opportunities to other branches across the nation Each DaBella Employee receives:· 80 hours of Paid Time Off annually with incremental increases· 6 paid holidays during a calendar year effective day one of employment Physical Requirements:· Ability to remain in a seated position for multiple hours at a time· Entering text or data into a computer utilizing a traditional keyboard· Ability to hear, understand and distinguish speech - in person/telephone DaBella is the recognized leader in home improvement services, building lasting value in roofing, siding, windows, and baths/showers. We are the fastest-growing home improvement company in the nation, with a goal of transforming the industry from the ground up. Experienced in sales, marketing, retail, collections, call center, insurance, or telemarketing? Apply today for immediate consideration! *This is an ON-SITE position* To learn more about DaBella, visit us at **************

Job Details Meridian, ID Full TimeDescription The primary responsibilities of the Customer Service Representative are to provide outstanding customer service, sales and administrative support to the Sales Team by processing orders, effectively resolving customer issues and supporting the Sales team as needed. Collaborates with Sales Team to understand and build lasting relationships with our customers. POSITION DUTIES AND RESPONSIBILITIES: Provides exemplary customer service-- including researching customer request to provide quotes, process orders, request layouts and files, and retrieves any additional information to complete orders. Upholds company standard by responding to customer's inquiry in a timely manner. Maintains understanding of MSI pricing, products, product usage and procedures. Provides product information to customers consistently emphasizing MSI's value proposition. Proactively communicates with customer to ensure all commitments and obligations for the customer are met and/or exceeded throughout the project/order and provides ongoing support to ensure that needs are met. Responsible for problem resolution that meets and exceeds customer expectations. Creates and maintains complete and accurate customer information, files, and layouts. Additional duties as assigned. Qualifications High School Diploma or GED and/or equivalent experience. Minimum of 2-3 years prior customer service experience. Strong demonstrated competence in proactive problem solving. Takes initiative and can handle multiple priorities at any given time. Proficient in MS office products. Solid Excel skills are preferred. Exhibit above average organizational skills, multitasking skills and can recognize and deal appropriately with priorities. PHYSICAL DEMANDS AND WORK ENVIRONMENT: There is little risk of injury. Work hours are generally during normal business hours and average 40 hours a week. May require some additional hours when production demand is at high levels. Equal Opportunity Employer, including Veterans and Individuals with Disabilities.

Looking for a great company culture, long term stability, career advancement? Spencer Fluid Power, a subsidiary of Applied Industrial Technologies, offers integrity, inclusion, and career advancement. Individual contributorship and ideas are encouraged and welcomed. We are hiring a full-time creative, resourceful customer service representative (CSR) in Boise, ID. In this role, you will provide professional and timely support to our sales team and customers. As a leading industrial distributor (and Fortune 1000 company), we realize we are only as strong as our dedicated team. Selling millions of industrial products to all types of customers takes special skill and that's where you come in. This position is on site at our service center Monday through Friday 8:00 am - 5:00 pm. Why join us? We are listed as one of the World's Best Employers by Forbes for 2021. We have earned the Outstanding Employer Support award from the US Navy, are listed as #8 in the top 50 Industrial Distributors for 2022, and we are a GSA approved vendor. Applied has been fortunate to retain associates who have built long lasting careers. 25% of our U.S. team has 20+ years of service! In addition to competitive hourly pay, annual bonus opportunities, and all the benefits you'd expect from an industry leader (401K with company match, insurance, time off, tuition reimbursement, employee assistance, etc.) you will also enjoy: A LASTING CAREER - Career paths are available in sales, operations, or management throughout the country Professional development and training Great work / life balance Team oriented company culture where it's called work for a reason but have fun in the process. Customers can hear that in your voice Join a local team with company backing What you'll do: In our fast-paced team environment, you will partner with our customers and Account Managers to find products and services, solve customer needs, and build ongoing positive business relationships. Customer inquiries, quotes, order processing, expediting / returns Sourcing parts Assist in generating sales Help in the stockroom as needed, deliver orders to customers as needed Qualifications: 1+ year customer service or inside sales, mechanical or maintenance experience. Industrial distribution or parts counter environment preferred Attention to detail, accuracy, ability to multitask, sense of humor Written and verbal communication skills, including English grammar High school diploma or equivalent Mechanical aptitude. Fluid power or hydraulic parts knowledge preferred Valid driver's license & clean driving record (MVR) Come for the job. Stay for the career. Apply for immediate consideration! #LI-RH1 Founded in 1923, Applied Industrial Technologies (NYSE: AIT) is a leading value-added distributor and technical solutions provider of industrial motion, fluid power, flow control, automation technologies, and related maintenance supplies. Our leading brands, specialized services, and comprehensive knowledge serve MRO and OEM end users in virtually all industrial markets through our multi-channel capabilities that provide choice, convenience, and expertise. Applied Industrial Technologies is built on a philosophy that puts people first. We are an equal opportunity employer, and we are committed to a workforce in which we enforce fair treatment and provide growth opportunities for everyone. All qualified applicants will receive consideration for employment regardless of age, race, color, national origin, genetics, religion, gender, marital status, physical or mental disability, or any other characteristic protected by applicable laws, regulations, and ordinances.

Plumbing Solutions of Idaho in Meridian, ID is actively seeking a full-time Customer Service Rep (CSR) to join our amazing team. Are you organized and punctual? Do you enjoy providing exceptional customer service? Would you like to work for a plumbing company that values its employees? If so, please read on! This dispatch position earns a competitive wage of $17-$20 per hour. We provide excellent benefits and perks, including health insurance with a company contribution, a health savings account (HSA), paid dental, paid vision, paid life insurance, short-term disability, a 401(k) with matching, an employee assistance program (EAP), paid time off (PTO), holidays, vacations, paid day off for your birthday. Our team regularly enjoys company-sponsored family-friendly events. Additionally, we offer our CSRs bonus incentives. If you are ready to be a part of a winning team, apply today! ABOUT PLUMBING SOLUTIONS OF IDAHO Over our 19+ years of service to our community, we have been recognized as a trusted name in-home services. We have a reputation for excellent customer service, and we set a high standard for ourselves. As a name that our community trusts, we always go above and beyond to earn our clients' trust and deliver results that live up to our legacy of quality. Our team is full of efficient and reliable professionals who are friendly and welcoming. We enjoy a family-oriented culture and work together as a team. Our company values our employees, and we like to show our appreciation through performance rewards. In addition to excellent benefits and perks, we offer a supportive work environment! We want to welcome you to come join our team! A DAY IN THE LIFE OF A CUSTOMER SERVICE REP (CSR) In this CSR position, you play a very important role in our plumbing company. The first steps in performing a perfect service call rests with you! Your ability to book service calls and fill the schedule is essential to the team's success. Every day, you maintain the plumbing technicians schedule by booking incoming calls and scheduling outbound calls. With organization and the help of office resources you will prioritize calls based on job type urgency. Maintaining a welcoming demeanor, you build sustainable relationships and trust with our customers through open and friendly communication. You easily handle customer objections, provide appropriate solutions in a timely manner, and follow up with clients to ensure issues are resolved. With great attention to detail, you keep records of customer interactions, process customer accounts, and file documents. Your role plays a pivotal part in helping our customers receive quick service. Our company could not function without you! You find great satisfaction in keeping us organized and efficient! QUALIFICATIONS FOR A CUSTOMER SERVICE REP (CSR) High school diploma Customer support experience OR experience as a client service representative Strong phone contact handling skills, including the ability to actively listen Familiarity with customer relationship management (CRM) systems Experience providing customer service over the phone would be a plus. Are you adaptable and helpful? Can you effectively prioritize multiple tasks? Are you organized and attentive to detail? Do you work well independently? If yes, you might just be perfect for this dispatch position! WORK SCHEDULE FOR A CUSTOMER SERVICE REP (CSR) This full-time position works Monday - Friday, 8 AM - 5 PM. ARE YOU READY TO JOIN OUR TEAM? If you feel that you would be right for this dispatch job, please fill out our initial 3-minute, mobile-friendly application. We look forward to meeting you! Location: 83642

Join Our Team! We're seeking a highly skilled and customer-focused Customer Service Representative to join our Loan Servicing Department, where you'll play a vital role in delivering exceptional service to our customers, ensuring their mortgage-related needs are met. As a key member of our team, you'll be responsible for responding to customer inquiries related to their mortgage payments, taxes, and insurance, and providing a positive customer experience. Why Choose Us? At our organization, we're dedicated to improving lives and strengthening Idaho communities. We believe that housing opportunities, self-sufficiency, and economic development are the keys to progress. As an employee, you'll be part of a mission-driven team that makes a meaningful impact on the lives of Idahoans. We offer: A comprehensive benefits package, including medical, dental, and vision insurance Abundant opportunities for professional development and growth A dynamic and supportive work environment that fosters collaboration and teamwork In This Role, You'll: Provide exceptional customer service, addressing concerns and resolving issues with precision and care Assist with administration of single-family home loans with accuracy and efficiency Actively listen to customers, offering education and support to help them navigate their mortgage journey Maintain the highest level of confidentiality and security when handling client information Redirect calls to the appropriate agents, queues, or departments, ensuring seamless communication Other job duties as assigned Requirements Strong customer service and communication skills Ability to work in a fast-paced environment with multiple priorities Familiarity with mortgage terminology and processes is a plus High school diploma or equivalent required Join our team and be part of an organization that's dedicated to making a difference in Idaho communities. Apply now to start your journey! Salary Description $18 per hour

Benefits: Employee discounts Flexible schedule Paid time off Role Overview:Clothesline Cleaners seeks a proficient Retail Store Client Care Advisor (Store CSR/CCA). As a Store CCA, you will act as the bridge between our department managers, route drivers, office staff, and our customers, ensuring smooth communication. This role involves greeting and assisting customers, handling inquiries, processing transactions in our POS system, and maintaining the overall organization and cleanliness of our stores. This role will require traveling when needed to fill any gaps in our stores, flexibility is a must. Key Responsibilities: Handle incoming and outgoing customer communications, both in-person and over the phone. Ensure each interaction reinforces our reputation for outstanding customer service. Collecting or retrieving their items or setting up new customers in the computer system and suggesting different programs that would best suit the customers' needs. Inspect the clothing for stains, holes or items left in pockets. Then separate them for the proper cleaning as well as imputing the item information into the customer's profile to ensure that the customer gets a flawless experience. Be able to open and/or close the stores daily. Providing information about current promotions, sales, and store policies to customers. Communicating any customer feedback, concerns, or issues to the store manager or relevant department for resolution. Upselling and cross-selling additional services to enhance the customer's service experience and increase sales. Receive incoming customer orders and meticulously inventory, tag, mark, and classify all garments for cleaning. This process requires a thorough understanding of fabrics and contemporary fashion. Work closely with department managers, route drivers, and office staff, serving as the primary point of contact to address customer inquiries, concerns, or feedback. Demonstrate an eagerness to familiarize yourself with our industry's intricacies, absorbing new information and processes through on-the-job training. Record Keeping: Utilize basic computer functions to maintain updated and accurate customer records. Customer Service: Maintain a positive and professional demeanor while interacting with customers. Understand their needs and address any concerns they might have. Qualifications: Experience: Minimum of one year in a customer service role. For Mark-In operations, at least 6 months of experience as a presser/finisher or a minimum of two years in clothing retail preferred. Education & Skills: High school diploma or equivalent. Must have a knowledge of fabrics and fashion trends. Attributes: Strong interpersonal skills, an ability to work under pressure, and a commitment to continuous learning. Physical Requirements: Ability lift 25 pounds. Must be able to commute to work in the Boise and Meridian areas. Will work in retail stores. Able to work and travel comfortably at our three retail locations. Able to work on your feet for multiple hours at a given time. Compensation & Benefits: Competitive Pay: Earnings commensurate with experience and skills. Appleton Clinic Benefit: Supplemental medical benefits for employees and their dependents at Appleton Clinic. This encompasses unlimited doctor visits, well-woman exams, EKG monitoring, over 250+ free generic medications, and basic lab work. Other Benefits: Free Basic & Accidental Life Insurance for all employees who work 30+ hours/week, dental and vision insurance for all employees who work 30+ hours/wk. Employee Discounts: Enjoy discounts on our services. Paid Time Off: Rest and recuperate with our generous PTO offerings. Growth Opportunities: Potential for advancement within the company based on performance. Working Hours: Monday through Friday, typically starting between 7:00am and 9:00am and concluding between 5:00pm and 7:00pm. Weekend shifts are possible. Some shifts are less than 8AM-5PM. Compensation: $16.00 - $18.00 per hour About Us For 44-years Clothesline Cleaners has been serving the Boise and Meridian communities' dry-cleaning, laundry, and clothing maintenance needs with state of the art equipment, cutting edge technology, and top notch service. To stay on top of current and upcoming fashions and fabrics, our staff of professionals continue with ongoing education provided by the Drycleaning and Laundry Institute (DLI). We offer the following drycleaning services: Traditional drycleaning of shirts, blouses, dresses and suits Leather and suede care and cleaning Wedding gown cleaning and preservation Alterations & Tailoring Wash, press, starch of executive shirts/blouses Cleaning and pressing of household items such as sheets, bedding, table clothes, pillow cleaning and pillow restoration Commercial drycleaning and laundry services Military uniform cleaning Basic laundry cleaning (wash, dry fold) Area Rug cleaning Drapes, comforters, duvets, napkins, towels cleaning Cashmere, silk, wool, polyurethane, nylon, polypropylene, rayon, acrylics and more specialized cleaning

Inventor Gregory Taylor started work on this invention in 1976, with the goal of reducing the “average Joe's” electric bill. By 1995, Taylor had invented the KVAR™ Energy Controller (KEC) Unit, a one-of-a-kind cost saving tool and received his first U.S. Patent in August of that same year. (U.S. PATENT # 5,440,442) KVAR™ Energy Savings, Inc. (KVAR™ Corp.), a Florida State corporation, began manufacturing and distributing the KVAR Energy Controller (KEC) in 1995 Job Description Job Summary We are seeking a Customer Service Representative to join our growing team. In this role, you will field calls, emails, and chat requests from customers who have questions, comments, or complaints about our products and services. You will also assist customers in placing orders. All of our Customer Service Representatives are trained to understand the full menu of our offerings so that they can provide our customers with excellent service. We prefer candidates who have some background in customer service or sales, but we are willing to train the right person. Responsibilities Listen, document, and help resolve conflicts with customers Answer questions or handle complaints from customers Field phone calls, emails, and chat requests Provide information to customers about order status and product queries Process customer orders/changes/returns according to established department policies and procedures Work closely with the credit department to resolve disputed credit items Qualifications Requirements and Qualifications High school diploma or equivalent Customer service experience a plus Experience with corporate phone systems or switchboard preferred Flexible schedule Additional Information All your information will be kept confidential according to EEO guidelines.

Kedia Corporation connects people with what they want on a global scale. We are committed through use of innovation to create exceptional user experiences. Kedia is engineering. Using cutting edge techniques, we have defined the way business will continue future operations. Our company provides a challenging, fast paced, and growth oriented foundation to develop and empower people to innovate in the business services field Job Description Tasks Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints. Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken. Check to ensure that appropriate changes were made to resolve customers' problems. Determine charges for services requested, collect deposits or payments, or arrange for billing. Refer unresolved customer grievances to designated departments for further investigation. Review insurance policy terms to determine whether a particular loss is covered by insurance. Contact customers to respond to inquiries or to notify them of claim investigation results or any planned adjustments. Resolve customers' service or billing complaints by performing activities such as exchanging merchandise, refunding money, or adjusting bills. Compare disputed merchandise with original requisitions and information from invoices and prepare invoices for returned goods. Obtain and examine all relevant information to assess validity of complaints and to determine possible causes, such as extreme weather conditions that could increase utility bills. Tools used in this occupation: Autodialers - Autodialing systems; Predictive dialers Automated attendant systems - Voice broadcasting systems Automatic call distributor ACD - Automatic call distribution ACD system Scanners Standalone telephone caller identification - Calling line identification equipment; Dialed number identification systems DNIS Technology used in this occupation: Contact center software - Avaya software; Multi-channel contact center software; Timpani Contact Center; Timpani Email Customer relationship management CRM software - Austin Logistics CallSelect; Avidian Technologies Prophet; SSA Global software; Telemation e-CRM Electronic mail software - Astute Solutions PowerCenter; IBM Lotus Notes; Microsoft Outlook Network conferencing software - Active Data Online WebChat; eStara Softphone; Parature eRealtime; Timpani Chat Spreadsheet software - Microsoft Excel Knowledge Customer and Personal Service - Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction. Clerical - Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology. English Language - Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar. Qualifications Skills Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times. Speaking - Talking to others to convey information effectively. Service Orientation - Actively looking for ways to help people. Persuasion - Persuading others to change their minds or behavior. Reading Comprehension - Understanding written sentences and paragraphs in work related documents. Critical Thinking - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems. Writing - Communicating effectively in writing as appropriate for the needs of the audience. Coordination - Adjusting actions in relation to others' actions. Social Perceptiveness - Being aware of others' reactions and understanding why they react as they do. Negotiation - Bringing others together and trying to reconcile differences. Abilities Oral Comprehension - The ability to listen to and understand information and ideas presented through spoken words and sentences. Oral Expression - The ability to communicate information and ideas in speaking so others will understand. Speech Clarity - The ability to speak clearly so others can understand you. Speech Recognition - The ability to identify and understand the speech of another person. Written Expression - The ability to communicate information and ideas in writing so others will understand. Near Vision - The ability to see details at close range (within a few feet of the observer). Problem Sensitivity - The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem. Written Comprehension - The ability to read and understand information and ideas presented in writing. Deductive Reasoning - The ability to apply general rules to specific problems to produce answers that make sense. Inductive Reasoning - The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events). Additional Information If this sounds like the right job for you, then use the button below to submit your resume. We look forward to receiving your application.

At Elcor Inc, we pride ourselves on our commitment to excellence and our dedication to providing exceptional service to our customers. Founded on the principles of integrity, innovation, and reliability, we strive to create a positive and supportive work environment where every team member is valued and empowered to succeed. As a leader in [industry/sector], we are passionate about delivering top-notch solutions and building long-lasting relationships with our clients. **Position Overview:** We are seeking a motivated and enthusiastic Customer Service Representative to join our dynamic team. As the first point of contact for our customers, you will play a crucial role in ensuring their satisfaction and maintaining our reputation for outstanding service. The ideal candidate will possess excellent communication skills, a strong work ethic, and a passion for helping others. **Responsibilities:** - Respond promptly to customer inquiries via phone, email, and live chat - Resolve customer issues and complaints in a professional and efficient manner - Provide product information, pricing, and availability to customers - Process orders, returns, and exchanges accurately and efficiently - Collaborate with other departments to address customer needs and concerns - Maintain accurate records of customer interactions and transactions - Uphold company policies and procedures at all times **Qualifications:** - Bachelor's degree in Business Administration, Communications, or related field preferred - Minimum of 2 years of customer service experience in a fast-paced environment - Excellent communication and interpersonal skills, both verbal and written - Strong problem-solving abilities and attention to detail - Ability to multitask and prioritize effectively - Proficiency in Microsoft Office Suite and experience with CRM software (e.g., Salesforce, Zendesk) - Demonstrated ability to work independently and as part of a team **Company Values:** At Elcor Inc, we believe in fostering a culture of integrity, professionalism, and positivity. Our team members are encouraged to embrace these core values in everything they do, both internally and externally. We value a strong work ethic, where employees take initiative, demonstrate accountability, and strive for excellence in all tasks. We promote a friendly and supportive atmosphere where collaboration and teamwork are paramount. As a self-starter, you will have the opportunity to grow and develop your skills while making a meaningful impact on our customers and our company as a whole. If you are passionate about delivering exceptional service and thrive in a fast-paced environment, we would love to hear from you. Join us in our mission to exceed customer expectations and make a difference in the lives of those we serve. To apply, please submit your resume and cover letter outlining your relevant experience and why you would be a great fit for this position. We look forward to reviewing your application!

You got game? You got spring in your step? You want the best job in the world! And schedules that work with you, not against you? That's right, we live to beat the rush and make it possible to make, bake or take pizzas during the hungry hours of the day and night, part or full time. You'll have plenty of time left over for school, hanging with your friends, or whatever. Sound good? Even if you just need a second job for some extra cash, Domino's Pizza is the perfect place for you. We are searching for qualified customer service reps with personality and people skills. We're growing so fast it's hard to keep up, and that means Domino's has lots of ways for you to grow (if that's what you want), perhaps to management, perhaps beyond. Whether it's your hobby, main-gig, or supplemental job, drop us a line. We're bound to have just the thing for you. We take pride in our team members and our team members take pride in Domino's Pizza! Being the best pizza delivery company in the world requires exceptional team members working together. At Domino's Pizza, our people come first! As part of our crew, your responsibilities will include: Operating all equipment. Stocking ingredients from delivery area to storage, work area, walk-in cooler. Preparing products Receiving and processing telephone orders. Taking inventory and completing associated paperwork. Cleaning equipment and facility approximately daily. We offer flexible scheduling and competitive wages for all team members. Domino's is an equal opportunity employer. Requirements Must be 16 years of age or older Ability to comprehend and give correct written instructions. Ability to communicate verbally with customers and co-workers to process orders both over the phone and in person. Ability to add, subtract, multiply, and divide accurately and quickly (may use calculator). Must be able to make correct monetary change. Verbal, writing, and telephone skills to take and process orders. Motor coordination between eyes and hands/fingers to rapidly and accurately make precise movements with speed. Ability to enter orders using a computer keyboard or touch screen. Company Information At Domino's Pizza, Our Most Important Ingredient is Our People! We offer employment opportunities within our franchise stores. Take the first step in joining our team, and you'll find opportunities you won't find anywhere else in the industry! Additional Information All your information will be kept confidential according to EEO guidelines.

Customer Service Professionals-- are you looking for a way to turn your customer service background and your engaging personality into a challenging and rewarding sales career? Join our TEAM at Ace Handyman Services! We are a national leader in the home improvement and home repair services industry by designing our business around the needs of our customers. As we continue to grow, we are looking for highly organized and motivated candidates just like you to serve as Customer Service Representatives to ensure efficient and smooth daily operations.In this role you will facilitate calls to educate our customers on the types of services & solutions we provide as well as our service model. NO CONSTRUCTION EXPERIENCE REQUIRED! Additionally, you will be a key component to the management of the daily schedule. Listening to customers and helping them solve their problems is the objective. Matching the right craftsmen with the right customer is key to a successful customer journey. This is a great opportunity for you to grow toward advancement to a leadership role with us, and to apply your skills to a job in which you will face different challenges and solve new problems each and every day. We offer highly-competitive compensation and benefits, and the chance to work with a national organization that still maintains the flexibility and tight-knit feel of a locally owned and independently operated franchise. If this sounds like the kind of career move you've been looking to make, and if you meet our qualifications, we want to talk with you. Contact us today!Here is just some of what we have to offer: Competitive pay ranging from $16-$20 per hour Vacation Paid holidays Performance bonuses Cell phone reimbursement Company credit card Flexible scheduling Advancement and growth opportunities Regular pay reviews Plus more! Job ResponsibilitiesAs an Customer Service Representative, you will be responsible for inbound and outbound customer sales/education while organizing work and project schedules for our craftsmen. This will require that you provide customers with information and expert advice on our services, pricing, and availability. You will also provide logistical support for our craftsmen, helping them with material ordering and scheduling efficiencies.Your specific duties in this role will include: Respond to job leads in a timely manner Coordinating the schedule and material ordering for multiple craftsmen and projects Utilizing our dispatching & schedule management software Returning customers calls as needed and following up with past customers Performing paperwork and filing duties Assist in solving operational logistics to ensure a smooth customer journey Job RequirementsWe are looking for professionals who are highly organized and detail-oriented, with an administrative background and multi-tasking skills. It is also important that you display excellent verbal and written communication and interpersonal skills, as well as the ability to interact effectively with both customers and our craftsmen. You will also need a strong solution-focused attitude and be quick on your feet. Specific qualifications for the role include: High school diploma or GED 3-5 years of administrative assistant/scheduling experience Comfortable with sales Adaptive to technology Strong customer service skills Excellent office management skills Solid typing skills; ten-key skills, a plus Great multitasking and prioritization skills Exceptional communication skills Sales and/or Marketing - a basic understanding of sales and marketing and the differences between the two, a plus QuickBooks Online or other accounting knowledge, a plus Customer-facing experience, a plus Build fun and rewarding career with an industry leader! Apply now! Compensation: $16.00 - $20.00 per hour The 800+ Craftsmen who represent our Brand are the heart and soul of our turn-key, white-glove home repair, maintenance, and improvement service. They are skilled and experienced in many trades, but their professionalism and attention to detail is what sets them apart from others who work in the industry. Most of the projects completed are for Repeat and Referral Customers-folks truly appreciate our high level of service, and they often request additional work by asking for particular Craftsmen by name. If you take great pride in your skills and abilities and wish to join a proven, winning TEAM, please apply to the position(s) available by selecting "Show Me All Jobs" above. Ace Handyman Services is a franchise network of Independently Owned and Operated Franchises. Your application will go directly to the franchise owner, and all hiring decisions will be made by the management of that franchise. All inquiries about employment at this franchise should be made directly to the franchise owner, and not to Ace Handyman Services Corporate.

Pacific Office Automation is one of the largest independently-owned document imaging and technology dealers in the nation. Since 1976, we have grown to over thirty branches located in eleven western states. With over 40 years of success in office equipment and technology sales/service, our growth and reputation have afforded us great relationships with top manufacturers such as Canon, Sharp, Konica Minolta, HP, Ricoh, Lexmark, and many more. At Pacific Office Automation, you ll find an amazing technology company full of growth opportunities, great benefits, and passionate coworkers who aim to help you succeed. Among our company goals, we aim to be a long-term employer. That means providing employees with the training and certification they need to keep up with the fast-changing technology of our office machines, devices, and software. At POA, we believe that all voices can and should be heard, regardless of seniority or tenure. Position We are looking to hire a Customer Service Representative at our office in Boise, ID. If you have a passion for customer service, are organized, and love working in a team player environment, we want to hear from you! Essential Job Duties Source warm sales opportunities through inbound lead follow-up and outbound cold calls and email Understand customer needs and requirements Accounts receivable Ability to handle high volume phone calls and emails Strong problem-solving abilities and phone presence Excellent time management, organizational skills and ability to work independently Qualifications Bachelor s degree preferred High quality verbal and written communication Strong math abilities are necessary Experience with accounts receivable is highly preferred Experience using spreadsheets, database, and word processing software; such as Microsoft word, excel and PowerPoint What we offer Advancement and growth into leadership roles Team-player environment Medical/Dental/Vision/Life insurance plans Matched 401k PTO, Vacation, Sick Leave FSA/HSA Programs OTE: $30,420 + opportunity for commission Our Commitment to Diversity and Inclusion Pacific Office Automation is proud to be an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, gender, sexual orientation, gender expression or identity, age, religion, veteran status, or any other characteristic protected by law. We celebrate our employees differences because we know that diversity makes us stronger. #INDSP

This combines commitment to our customers satisfaction with consistent quality service in order to promote professional customer service This performs any combination of light cleaning to maintain commercial establishments in a clean and orderly manner HeShe promotes sanitary as well as safety conditions to prevent contamination and injuries Physical Requirements This position demands good physical health HeShe will be physically required to lift carry walk sit stand push and pull while working a flexible schedule HeShe must be able to move continuously during working hours and be able to lift andor carry up to 25 pounds This position requires standing for long periods of time up to 10 hours a day Duties Greet and serve customers to include accepting creditdebit cards coupons and cash Operate various types of POS devices to process and complete retail sales transactions Assist in inventory control Clean and re stock restrooms Sweep and wet mop interior floors Sweep and pick up litter from exterior sidewalks parking areas and driveway Clean and stock refrigerated coolers Check date codes and front merchandise on gondola shelving and other store displays Clean and re stock gasoline and diesel dispensers and island valets Empty waste receptacles Clean storefront windows and entry doors Clean and re stock boiled peanuts merchandiser if applicable to your store Prepare cook and serve deli food items Brew coffee and tea Clean coffee and tea urns Put away retail inventory and supply deliveries Bag ice to re stock ice merchandiser Clean & re stock fountain area including fountain drink dispenser with BIB syrup & ice Gauge gasoline and diesel fuel storage tanks Tally shift receipts prepare and make safe drops and complete a Shift ReportComplete any task assigned by management Observe and comply with all Burns and Burns Incpolicies and procedures This above list is not intended to be all inclusive but merely illustrates the various types of job duties

Job DescriptionA fast-paced local office of an International Franchise has an opening for a Customer Service Representative. Our customers love us! We have an over 50% repeat/referral customer base and are seeking additional office support for our growing business. Handyman Connection is a locally owned and operated, well-established Home Improvement Company dedicated to excellent customer service and quality workmanship. What You Will Receive Earn competitive pay depending on your skills, experience, and availability Work during traditional business hours with some flexibility no nights or weekends! Professional office with a friendly touch! Excellent training and support Branded apparel available (or business casual attire) Responsibilities Strong telephone and written communication skills Dedication to excellent customer service Outgoing personality; enjoys working with people Able to manage small business details while working independently Manage time and responsibilities - scheduling, customer support, job tracking, billing, staff communications, phone calls, etc. Confident with typical office equipment and computer skills - especially Microsoft products such as Outlook, Excel, Word, CRM, PowerPoint Knowledge of home repair and light remodeling is a plus Experience working in a Customer Service Role or Telemarketing Role preferred Confident in selling over the phone. Experience handling customer payments. Competitive wages DOE plus performance bonus of $1,000 a month available. Benefits and incentive plans are available to qualified applicants. For immediate consideration, apply online via the application to the right. Check us out on the web at: ***************************

Job Description Plumbing Solutions of Idaho in Meridian, ID is actively seeking a full-time Customer Service Rep (CSR) to join our amazing team. Are you organized and punctual? Do you enjoy providing exceptional customer service? Would you like to work for a plumbing company that values its employees? If so, please read on! This dispatch position earns a competitive wage of $17-$20 per hour. We provide excellent benefits and perks, including health insurance with a company contribution, a health savings account (HSA), paid dental, paid vision, paid life insurance, short-term disability, a 401(k) with matching, an employee assistance program (EAP), paid time off (PTO), holidays, vacations, paid day off for your birthday. Our team regularly enjoys company-sponsored family-friendly events. Additionally, we offer our CSRs bonus incentives. If you are ready to be a part of a winning team, apply today! ABOUT PLUMBING SOLUTIONS OF IDAHO Over our 19+ years of service to our community, we have been recognized as a trusted name in-home services. We have a reputation for excellent customer service, and we set a high standard for ourselves. As a name that our community trusts, we always go above and beyond to earn our clients' trust and deliver results that live up to our legacy of quality. Our team is full of efficient and reliable professionals who are friendly and welcoming. We enjoy a family-oriented culture and work together as a team. Our company values our employees, and we like to show our appreciation through performance rewards. In addition to excellent benefits and perks, we offer a supportive work environment! We want to welcome you to come join our team! A DAY IN THE LIFE OF A CUSTOMER SERVICE REP (CSR) In this CSR position, you play a very important role in our plumbing company. The first steps in performing a perfect service call rests with you! Your ability to book service calls and fill the schedule is essential to the team's success. Every day, you maintain the plumbing technicians schedule by booking incoming calls and scheduling outbound calls. With organization and the help of office resources you will prioritize calls based on job type urgency. Maintaining a welcoming demeanor, you build sustainable relationships and trust with our customers through open and friendly communication. You easily handle customer objections, provide appropriate solutions in a timely manner, and follow up with clients to ensure issues are resolved. With great attention to detail, you keep records of customer interactions, process customer accounts, and file documents. Your role plays a pivotal part in helping our customers receive quick service. Our company could not function without you! You find great satisfaction in keeping us organized and efficient! QUALIFICATIONS FOR A CUSTOMER SERVICE REP (CSR) High school diploma Customer support experience OR experience as a client service representative Strong phone contact handling skills, including the ability to actively listen Familiarity with customer relationship management (CRM) systems Experience providing customer service over the phone would be a plus. Are you adaptable and helpful? Can you effectively prioritize multiple tasks? Are you organized and attentive to detail? Do you work well independently? If yes, you might just be perfect for this dispatch position! WORK SCHEDULE FOR A CUSTOMER SERVICE REP (CSR) This full-time position works Monday - Friday, 8 AM - 5 PM. ARE YOU READY TO JOIN OUR TEAM? If you feel that you would be right for this dispatch job, please fill out our initial 3-minute, mobile-friendly application. We look forward to meeting you! Location: 83642

Kedia Corporation connects people with what they want on a global scale. We are committed through use of innovation to create exceptional user experiences. Kedia is engineering. Using cutting edge techniques, we have defined the way business will continue future operations. Our company provides a challenging, fast paced, and growth oriented foundation to develop and empower people to innovate in the business services field Job Description Tasks Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints. Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken. Check to ensure that appropriate changes were made to resolve customers' problems. Determine charges for services requested, collect deposits or payments, or arrange for billing. Refer unresolved customer grievances to designated departments for further investigation. Review insurance policy terms to determine whether a particular loss is covered by insurance. Contact customers to respond to inquiries or to notify them of claim investigation results or any planned adjustments. Resolve customers' service or billing complaints by performing activities such as exchanging merchandise, refunding money, or adjusting bills. Compare disputed merchandise with original requisitions and information from invoices and prepare invoices for returned goods. Obtain and examine all relevant information to assess validity of complaints and to determine possible causes, such as extreme weather conditions that could increase utility bills. Tools used in this occupation: Autodialers - Autodialing systems; Predictive dialers Automated attendant systems - Voice broadcasting systems Automatic call distributor ACD - Automatic call distribution ACD system Scanners Standalone telephone caller identification - Calling line identification equipment; Dialed number identification systems DNIS Technology used in this occupation: Contact center software - Avaya software; Multi-channel contact center software; Timpani Contact Center; Timpani Email Customer relationship management CRM software - Austin Logistics CallSelect; Avidian Technologies Prophet; SSA Global software; Telemation e-CRM Electronic mail software - Astute Solutions PowerCenter; IBM Lotus Notes; Microsoft Outlook Network conferencing software - Active Data Online WebChat; eStara Softphone; Parature eRealtime; Timpani Chat Spreadsheet software - Microsoft Excel Knowledge Customer and Personal Service - Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction. Clerical - Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology. English Language - Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar. Qualifications Skills Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times. Speaking - Talking to others to convey information effectively. Service Orientation - Actively looking for ways to help people. Persuasion - Persuading others to change their minds or behavior. Reading Comprehension - Understanding written sentences and paragraphs in work related documents. Critical Thinking - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems. Writing - Communicating effectively in writing as appropriate for the needs of the audience. Coordination - Adjusting actions in relation to others' actions. Social Perceptiveness - Being aware of others' reactions and understanding why they react as they do. Negotiation - Bringing others together and trying to reconcile differences. Abilities Oral Comprehension - The ability to listen to and understand information and ideas presented through spoken words and sentences. Oral Expression - The ability to communicate information and ideas in speaking so others will understand. Speech Clarity - The ability to speak clearly so others can understand you. Speech Recognition - The ability to identify and understand the speech of another person. Written Expression - The ability to communicate information and ideas in writing so others will understand. Near Vision - The ability to see details at close range (within a few feet of the observer). Problem Sensitivity - The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem. Written Comprehension - The ability to read and understand information and ideas presented in writing. Deductive Reasoning - The ability to apply general rules to specific problems to produce answers that make sense. Inductive Reasoning - The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events). Additional Information If this sounds like the right job for you, then use the button below to submit your resume. We look forward to receiving your application.

We are a Franchise with Domino's Pizza looking to provide opportunity to new team members who are looking for the FUN job! Develop skills and grow fast within our organization. Opportunities are limitless with Domino's! Job Description As a CSR at Domino's, we take pride in our work. It takes some love to make a beautiful pizza! CSRs/Pizza Makers will work inside the kitchen and assist with: taking phone orders, counter orders, cleaning equipment, and the facility. The best part is making pizza! It's not like another food job, pizza is an art, and we will teach you the techniques to make every pizza a fabulous piece of art while working as a team to achieve great customer service as well as have fun doing it! Domino's is a great entry level job or second job for those looking to develop team skills, customer service, and take pride in the art of making pizza. Duties & Responsibilities: We are looking for Customer Service Representatives with hustle, personality, and people skills. Customer Service Representatives are responsible for greeting customers, answering phones, and providing outstanding customer service. Your job responsibilities would include (but are not limited to): Greeting customers and taking orders with a smile! Operating the cash register and collecting payment from customers. Making consistent products within Domino's Pizza guidelines. Maintaining a clean and organized work environment from our customer's viewpoint. Maintain a professional appearance at all times in compliance within the Domino's Pizza Grooming Standards. What are we looking for? A fun and friendly person, who is comfortable talking to strangers. A team player who is punctual and has a positive attitude! You are at least 16 years of age. Pass a Criminal Background check. ADDITIONAL INFORMATION - Employee Discounts! - Paid Training - Flexible schedules! - Perfect job for students or extra hours after another job - Tips paid out after shift! - Great pay - Our drivers receive a competitive hourly wage, plus tips - Benefits: All team members are eligible for benefits (eligibility for certain benefits dependent on approximate hours worked per week) Did you know 90% of Domino's franchisees started out as Pizza Makers or Drivers? Check out the video below and hear it from one of our own team members who climbed the ladder! Additional Information All your information will be kept confidential according to EEO guidelines.