Call center agent jobs in Cleveland, TN - 252 jobs

Job Description AirSystems Unlimited, LLC. serving the Chattanooga and Cleveland, TN areas is looking to hire a full-time 5-star Customer Service Representative to join our A-team. This dynamic position is responsible for managing incoming phone calls and emails regarding service, maintenance, replacement requests, and scheduling orders. Are you comfortable creating, dispatching, and invoicing orders? Can you coordinate and schedule HVAC service appointments? Do you enjoy supporting field techs and other team members? Do you enjoy providing a world-class experience in a fast-paced office environment? If so, read on This 5-star Customer Service Representative position pays a competitive wage of $18.00-$20.00/hour depending on skills and experience. You will also be eligible for excellent benefits that include health, dental, vision AND life insurance, PTO, and opportunities for growth and expansion! If this sounds like the opportunity that you've been looking for, please fill out our initial 3-minute, mobile-friendly application. ABOUT AIRSYSTEMS UNLIMITED, LLC AirSystems Unlimited, LLC has been serving our Tennessee communities of Hamilton and Bradley Counties since 1988, and we aren't slowing down! We have maintained positive and trustworthy relationships with our clients by staying dedicated to our belief that every person deserves to have comfort! We believe that comfort doesn't only come from a highly-functioning HVAC system but, ultimately, from the peace of mind gained from knowing the values of your service team, receiving superior customer service, and having a job done expertly and accurately each time. We promise to be committed to excellence, honesty, and safety in everything we do. How do we maintain such great relationships with our community members? We set the standard high and only hire the best! We understand that our success begins with those who have to interact with clients the most. Because of this, we believe that our employees have the ability to change lives every day! We are dedicated to supporting and investing in our employees through competitive pay with bonus opportunities, and the chance to grow and expand in their career through ongoing trainings! We strive to maintain a positive work atmosphere where you can come to work looking forward to a day of purpose, and a day of fulfillment. You will be supported, trusted, and encouraged in your work, as you are the face of our great company! We are professional, but we value finding time to relax and enjoy time with one another and our families during special external team events. We value our A-team, our customers, and our community! A DAY IN THE LIFE OF A 5-STAR CUSTOMER SERVICE REPRESENTATIVE As one of our high-performing Customer Service Representatives, you arrive on-time each day ready to work hard to ensure maximum scheduling efficiency without compromising customer service. You enjoy working in the office and speaking with customers both on the phone and via email communications. You strive to "wow" customers with professionalism, courtesy, and efficiency. You are vital to our team as you are a 5-star support system and liaison for our A-team service technicians. Your friendly and capable demeanor comes through as you receive incoming client calls and dispatch service calls to HVAC field technicians. You schedule calls in order to provide prompt, convenient service, as well as maximize our field technicians' time and mileage. You forecast days and weeks ahead to keep all employees working and on track. You genuinely enjoy orchestrating and organizing the day and helping others to be successful! You leave each day with a sense of purpose and accomplishment as you help us achieve our company goals! QUALIFICATIONS OF A 5-STAR CUSTOMER SERVICE REPRESENTATIVE Excellent clerical office experience and excellent computer skills Excellent written and oral language skills (proper grammar, spelling, punctuation a MUST) Natural customer service skills Self-motivated Proficiency using Microsoft Office, Google Drive, Calendar, Sheets, Docs, etc. On time and excellent attendance Ability to effectively communicate as a liaison between customers, technicians, and the company Coachable, friendly, and helpful Be a well-rounded professional who is good at juggling multiple tasks at a time Are you naturally organized and enjoy creating efficient processes? Do you pride yourself on being able to multitask effectively? Do you enjoy working on a team? Are you a genuinely optimistic person with a positive attitude? If yes, we want you on our customer service team! ARE YOU READY TO JOIN OUR 5-STAR CUSTOMER SERVICE A-TEAM? If this 5-star Customer Service Representative position on our customer service team sounds like it was tailor-made for you, apply today! You may be the superstar we've been searching for! Location: 37311

Classic Collision is now hiring a Customer Service Representative. Classic Collision was established in 1983 in Atlanta, Georgia with one single goal: To offer quality service to its customers with integrity and honesty. Be a part of a rapidly growing company whose mission is to put safety, quality, integrity, and heart into every vehicle we repair and customer we serve. Classic Collision offers competitive pay, benefits, and career advancement opportunities. Please come and join our team! Why Choose Classic Collision? * Paid Weekly * Continuous Training * Supportive Team Culture * Company match 401K * Medical/Dental/Vision * Paid Time Off - 6 Paid Holiday * Rewarding Work Customer Service Representative (CSR) serves as the first impression of Classic Collision's customer experience. Responsibilities * Explain and educate customers on repair process on a high level, including insurance claim information and processes. * Maintain a broad knowledge base of insurance partner requirements regarding authorizations, billing, and load level processes. * Coordinate Rental Car /Tow companies to provide one-stop service to all customers. * Ensure all vehicles are delivered to customers by the assigned service advisor and if not available, by designated backup teammate. * May assist in customer communication throughout the repair process. * Monitor DRP assignments, estimate/repair appointments and capture rates of assignments. * Follow up on all DRP assignments present and past to maintain sales for the center. * Maintain DRP logbooks and Enterprise ARMS daily. * Secure proper payments * Assist with reconciling invoices to payables report daily and monthly (as applicable) * Ensure all customer comfort items are always fresh and available for customers as well as maintaining the customer waiting area. * Perform other administrative tasks and duties as required to successfully meet the needs of the business. * Other duties as assigned. Qualifications * Must be at least 18 years of age. * Previous experience in customer service, sales, or other related fields is preferred. * Must have a valid driver's license and be eligible for coverage under company insurance policy. * Effective communication (written and verbal) and interpersonal skills are required. * Organization and multi-tasking skills, good time management, and the ability to adapt easily to fast-paced environment. Behaviors/Competencies Integrity-Respect and accountability at every level and every interaction Customer Service-Provide the highest level of customer service while building customer satisfaction and retention Innovation-Develops and displays innovative approaches and ideas to our business Teamwork-Contributes to building a positive team spirit and supports everyone's efforts to succeed Physical & Environmental While performing the duties of this job, the employee is regularly required to use hands, and is required to talk and hear. The employee is frequently required to stand, sit, and walk occasionally for long periods at a time. The employee may occasionally be required to reach with hands, arms and move objects up to 20 pounds. Specific vision abilities required by this job include close vision, peripheral vision, and the ability to adjust focus. In addition, abilities for assessing the accuracy, neatness and thoroughness of the work assigned are required. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential function. Classic Collision is an Equal Opportunity Employer: As an equal opportunity employer, Classic Collision does not discriminate against any employee or candidate based on age, race, gender identity, gender expression, genetic information, national origin, physical or mental disability, protected veteran status, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by all applicable federal, state, and local laws. Reasonable Accommodations: Classic Collision is an equal opportunity employer that is committed to working with and providing reasonable accommodations to individuals with disabilities. If you have a disability and you believe you need a reasonable accommodation to search for a job opening or submit an online application, please e-mail or call ************. This email is listed exclusively to assist disabled job seekers whose disability prevents them from being able to apply online. This job description is not a complete statement of all duties and responsibilities comprising the position.

This is a part time opportunity, must be available to work Mon-Thurs. 9:45a-3:45p EST Works to support caller/client needs by effectively and efficiently taking inbound calls and handling caller/client questions with professionalism and empathy. Understanding of NSM processes, systems, training materials are required to appropriately respond to questions and give the caller/client the best experience possible. Company Description: At all levels, working at National Seating & Mobility provides the opportunity to directly impact our client's lives by giving them self-reliance and independence. Our teams are comprised of passionate individuals, dedicated to providing the best care to each client. We focus on abilities by leveraging technology and creating mobility solutions that are as unique as our client's needs. Working at National Seating & Mobility is an opportunity to build a meaningful career, while leaving a lasting impact on the lives of those we serve. Located in more than 40 states, we strive for diversity and offer an array of benefits including 401k, company paid Long Term Disability, and tuition reimbursement. We are looking to grow our enthusiastic and engaged team at NSM. Submit your resume and join a group of enthusiastic professionals dedicated to changing lives. Duties and Responsibilities / Essential Functions: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Answers phone calls and manages phone requests and inquiries in a helpful and professional manner. Takes the initiative to bring inquiries to a conclusion where at all possible, thereby avoiding return phone calls. Communicates with clients, clinicians and caregivers to provide status on pending orders as directed by branch leadership. Completes follow up phone calls efficiently and professionally. May coordinate with branch staff and clients/caregivers to set client/referral source evaluation, delivery, and repair appointments. May assist in completion of work orders which may involve but is not limited to verification that all necessary client information is documented, equipment detail entry, and verification of eligibility for funding. Accepts delivery of goods when necessary. Performs data entry of all pertinent information, including scanning documentation received. Files documents and folders. Responsible for continuing education related to job duties, i.e. remaining informed about and familiar with NSM's current and/or new policies and procedures, checking WNSM for new information on an ongoing basis, completing Learning Links and attending courses or seminars as assigned by the Branch Manager or OA. Performs any directly related job duties as assigned by Centralized Customer service leadership. Carries out all position expectations in a professional manner. Must maintain regular and predictable attendance. Position may be measured using the following performance standards: Client satisfaction. Compliance with CSR Queue reports and timeliness of follow up. Scheduling performance - percentage of total available orders scheduled. Phone metrics - percentage of calls answered. Work Environment: This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, printers, photocopiers, filing cabinets and fax machines. Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk or hear. The employee is regularly required to sit; use hands repetitively to operate standard office equipment. The employee is frequently required to reach with hands and arms. Required Education, Experience, & Competencies: High School Diploma or G.E.D. Communication Proficiency Computer Proficiency Organizational Skills Customer/Client Focus #NSMT1

Job DescriptionBenefits: Bonus based on performance Competitive salary Opportunity for advancement Paid time off Training & development ROLE DESCRIPTION: As a Customer Service Representative - State Farm Agent Team Member with Misty Allen - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES: Answer customer inquiries and provide policy information. Assist customers with policy changes and updates. Process insurance claims and follow up with customers. Maintain accurate records of customer interactions. QUALIFICATIONS: Communication and interpersonal skills. Detail-oriented and able to multitask. Previous customer service experience preferred. MONDAY-FRIDAY 8:30-5pm

Job Scope: Start your career in the consumer finance industry with an industry leader. We give you the skills and experience needed to begin a solid professional career in the Title, Payday and Signature Loan industry. The role of Bilingual Customer Service Representative is the first point of contact for our customers. Our Bilingual Customer Service Representatives learn all aspects of our business and use that knowledge to provide our customers with the best financial products and services to meet their individual financial needs. We are seeking driven individuals capable of handling multiple tasks while engaging with our customers in person and over the phone. Why should you work with us? Start your career with an industry leader where you will receive best-in-class Be on a fast track to success. We consistently promote from within. Work with a team of professionals who will ensure your Competitive wages with real advancement opportunities Majority company paid Health, Dental and Vision 401k Program Company Paid - Life and Disability Insurance 2 Weeks paid Vacation, 5 paid Holidays, 2 PTO and 5 Sick days 40hr Work Week - Monday thru Saturday Every Sunday Off $12.55 to $13.75 Per hour Monthly bonus potential Preferred Qualities and Experience: 1+ year conducting Phone Sales or Call Center Experience. 1+ years Customer Service, Sales, Lending, or Collections experience Teamwork mentality developed through team Some college or military experience Passion for Customer Service General understanding of basic math and capability to Pleasant and inviting phone Minimum Required Education and Qualifications: Preferred English and Spanish speaking High School Diploma or equivalent Must be able to work 40 hours per week, including Saturdays Satisfactory completion of pre-employment screenings Reliable form of personal transportation and valid Driver's License The above statements are intended to describe the general nature and level of work being performed. They are not intended to be an exhaustive list of responsibilities, duties and skills required.

* Do you thrive on making a positive, lasting impact on people? * Do you have customer service experience? * Are you looking for an opportunity to learn a new industry, with paid on the job training? * Do you want multiple opportunities to advance your career? * Do you want to work in an open, office environment? You're the first face customers see and the most important memory, because you'll be the one who helps them, over the phone and in-person, when they have a financial need. No prior finance experience required - just bring your customer centric attitude and we'll teach you the rest! In this role, you can expect to: * Provide outstanding customer service both on the phone and in-person. * Market for new and continued customer business. * Prepare and process loans and income tax returns. We offer: * TOP-of-the-line training, with pay increase incentives, which includes hands-on and online training. We are committed to helping you build a solid foundation and do your job to the best of your abilities. * An EXCELLENT benefits bundle that includes medical insurance (minimal cost to the employee), dental, life insurance, short-and long-term disability, profit sharing, 401k with company matching, and paid sick, holiday, and vacation time. * Monthly Bonus Potential - You have the ability to earn a monthly bonus when your team meets your branch goals! * Community Service - As a company, we are pro-active members of the community. We make ongoing contributions to charities, local food banks, educational institutions, and more. * Growth Potential - We believe in fostering our employees' talents and providing a pathway for their individual career story. We are a leader in the financial services industry since 1955, and proudly provide easy and safe installment loans and income tax preparation to the communities where we operate. Thanks to our conveniently located branches, we are honored to provide personal service from people our customers know they can trust. At Security Finance, it is about being good members of our community, helping neighbors in times of need, and treating customers with the respect they deserve. Come Begin Your Story!

ABOUT THE JOB You got game? You got spring in your step? You want the best job in the world! And schedules that work with you, not against you? That's right, we live to beat the rush and make it possible to make, bake or take pizzas during the hungry hours of the day and night, part or full time. You'll have plenty of time left over for school, hanging with your friends, or whatever. Sound good? Even if you just need a second job for some extra cash, Domino's Pizza is the perfect place for you. We are searching for qualified customer service reps with personality and people skills. We're growing so fast it's hard to keep up, and that means Domino's has lots of ways for you to grow (if that's what you want), perhaps to management, perhaps beyond. Whether it's your hobby, main-gig, or supplemental job, drop us a line. We're bound to have just the thing for you. ADVANCEMENT Many of our team members began their careers as delivery drivers and today are successful Domino's franchise owners. From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity. DIVERSITY Our mission is to recognize, appreciate, value and utilize the unique talents and contributions of all individuals. To create an environment where all team members, because of their differences, can reach their highest potential. SUMMARY STATEMENT We take pride in our team members and our team members take pride in Domino's Pizza! Being the best pizza delivery company in the world requires exceptional team members working together. At Domino's Pizza, our people come first! JOB REQUIREMENTS You must be 16 years of age or older. General Job Duties For All Store Team Members Operate all equipment. Stock ingredients from delivery area to storage, work area, walk-in cooler. Prepare product. Receive and process telephone orders. Take inventory and complete associated paperwork. Clean equipment and facility approximately daily. Training Orientation and training provided on the job. Communication Skills Ability to comprehend and give correct written instructions. Ability to communicate verbally with customers and co-workers to process orders both over the phone and in person. Essential Functions/Skills Ability to add, subtract, multiply, and divide accurately and quickly (may use calculator). Must be able to make correct monetary change. Verbal, writing, and telephone skills to take and process orders. Motor coordination between eyes and hands/fingers to rapidly and accurately make precise movements with speed. Ability to enter orders using a computer keyboard or touch screen. Work Conditions EXPOSURE TO Varying and sometimes adverse weather conditions when removing trash and performing other outside tasks. In-store temperatures range from 36 degrees in cooler to 90 degrees and above in some work areas. Sudden changes in temperature in work area and while outside. Fumes from food odors. Exposure to cornmeal dust. Cramped quarters including walk-in cooler. Hot surfaces/tools from oven up to 500 degrees or higher. Sharp edges and moving mechanical parts. SENSING Talking and hearing on telephone. Near and mid-range vision for most in-store tasks. Depth perception. Ability to differentiate between hot and cold surfaces. TEMPERAMENTS The ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet strict quality control standards, deal with people, analyze and compile data, make judgments and decisions. Additional Job Details PHYSICAL REQUIREMENTS, including, but not limited to the following: Standing Most tasks are performed from a standing position. Walking surfaces include ceramic tile bricks with linoleum in some food process areas. Height of work surfaces is between 36 and 4. Walking For short distances for short durations Sitting Paperwork is normally completed in an office at a desk or table Lifting Bulk product deliveries are made twice a week or more and are unloaded by the team member using a hand truck. Deliveries may include cases of ingredients and supplies weighing up to 50 pounds with dimensions of up to 3' x 1.5'. Cases are usually lifted from floor and stacked onto shelves up to 72 high. Carrying Large cans, weighing 3 pounds, 7 ounces, are carried from the workstation to storage shelves. Occasionally, pizza sauce weighing 30 pounds is carried from the storage room to the front of the store. Trays of pizza dough are carried three at a time over short distances, and weigh approximately 12 pounds per tray. Pushing To move trays which are placed on dollies. A stack of trays on a dolly is approximately 24 - 30 and requires a force of up to 7.5 pounds to push. Trays may also be pulled. Climbing Additional Information Team members must infrequently navigate stairs or climb a ladder to change prices on signs, wash walls, perform maintenance. Stooping/Bending Forward bending at the waist is necessary at the pizza assembly station. Toe room is present, but workers are unable to flex their knees while standing at this station. Duration of this position is approximately 30 - 45 seconds at one time, repeated continuously during the day. Forward bending is also present at the front counter and when stocking ingredients. Crouching/Squatting Performed occasionally to stock shelves and to clean low areas. Reaching Reaching is performed continuously; up, down and forward. Workers reach above 72 occasionally to turn on/off oven controls, change prices on sign, and lift and lower objects to and from shelves. Workers reaching down to perform such tasks as scooping cornmeal from a plastic barrel, or washing dishes. Workers reach forward when obtaining topping ingredients, cleaning work surfaces, or answering phones. Hand Tasks Eye-hand coordination is essential. Use of hands is continuous during the day. Frequently activities require use of one or both hands. Shaping pizza dough requires frequent and forceful use of forearms and wrists. Workers must manipulate a pizza peel when removing pizza from the oven, and when using the rolling cutter. Frequent and/or forceful pinching is required in the assembly of cardboard pizza boxes. Team Members must be able to grasp cans, the phone, the pizza cutter and pizza peel, and pizza boxes. Machines, Tools, Equipment, Work Aids Team Members may be required to utilize pencils/pens, computers, telephones, calculators, TDD equipment, pizza cutter and pizza peel.

As a Builtwell CSR, you will be the first face in relationship building for our valued customers. As you interact with the majority of our customers entering our Financial Centers, you will warmly welcome each one of them with an inviting smile while serving their transaction needs and having meaningful conversations to identify any additional opportunities to fulfill their full financial needs. Job Duties and Primary Responsibilities: CSR responsibilities include, but are not limited to the following: * Represent Builtwell Bank with integrity inside the branch and in the community, and ethically work within established policies and procedures while delivering world class, second to none customer service. * Run an inside or drive-through teller window by providing paying and receiving transaction services to customers with accuracy, efficiency, professionalism , and personality in a fast paced environment. * Demonstrate knowledge of available products and services in order to answer customer inquiries. * Balance cash items, teller over/short report, and other negotiable financial items while adhering to all branch cash control policies and procedures. * Answer the telephone in a friendly and professional manner with a positive attitude of helping the customer. * Demonstrate exceptional teamwork to ensure branch team goals and individual goals are exceeded. Required Qualifications * High school diploma or GED Skills and Competencies * Basic computer skills * Excellent communication skills * Stellar customer service skills * Ability to work with money transactions with high degree of accuracy * Ability to stand for extended periods of time and lift up to 25 pounds in coin or currency * Ability to learn and follow financial center operation and security procedures.

Job Description Qualified Staffing - Calhoun is seeking Customer Service Representatives for a seasonal job! If you are looking for temporary work, apply NOW! LOCATION: Calhoun, GA PAY: $15 SHIFT: Hours vary, must be open between (8:00a-6:00p) Mon-Fri. The schedule will consist of 6-7 hours a day. * This is a seasonal position beginning the day after Christmas. Candidates must be available to start on that date for training. The role is expected to continue for a couple of months throughout the tax season. Responsibilities: Manage incoming calls and customer service inquiries Direct all calls to proper departments Provide accurate, valid and complete information by using the right methods/tools. Follow communication procedures, guidelines and policies Identify and assess customers' needs to achieve satisfaction Additional Requirements: Good customer service skills Data Entry Basic knowledge in computers Strong phone contact handling skills Excellent communication Ability to multi-task, prioritize, and manage time effectively Previous knowledge in tax preparing a plus! Why work for Qualified Staffing? We offer a fantastic benefits package to all of our employees. This includes healthcare, vacation/holiday pay, and 401K! In fact, these are the same benefits that we offer our Corporate employees! Applying for one job with Qualified Staffing is like applying for hundreds of jobs all at once! We respond to every job applicant within 24 - 48 hours We look forward to hearing from you soon!

Our Mission Legacybox helps families reconnect with the most meaningful moments of their lives by digitizing and preserving their recorded memories. Every photo, film reel, and tape we process is a piece of someone's personal history and a link between generations. We make these memories accessible and shareable for the future, and we give our customers peace of mind knowing their stories will endure. About the Role As a Customer Service Representative, you will be one of the first voices and faces of Legacybox. Your work directly shapes how customers feel about trusting us with their most treasured items. You will assist customers through phone, email, and live chat, and you will help guide them through their journey with warmth, clarity, and professionalism. This is a role for someone who enjoys problem solving, supporting others, and creating great experiences at every touchpoint. You will respond to questions, troubleshoot order issues, and provide the steady reassurance that defines the Legacybox brand. You will work closely with the Customer Experience team to uphold high standards and contribute to a culture of empathy, care, and accuracy. Job Type: In Office, Full-Time Pay: Starting at $18.00 per hour Shift Options: Monday through Friday, 9:30 AM to 6:30 PM Responsibilities Customer Support Answer customer inquiries through phone, email, and live chat with accuracy, clarity, and empathy. Provide warm, human support that builds trust and strengthens customer relationships. Navigate and master our order management system to manage customer accounts efficiently. Handle customer concerns with patience and professionalism while offering solutions that reflect our standards of care. Operational Excellence Follow established SOPs to ensure consistent and high-quality service. Stay aligned with CX team goals around response time, accuracy, and customer satisfaction. Participate in ongoing training, skill development, and feedback cycles. Support the broader CX team with additional tasks assigned by leadership. Who You Are Available to work in the office. At least 18 years old. Comfortable with computers, digital tools, and multitasking. Positive, adaptable, reliable, and motivated by helping people. Committed to accuracy and detail, with strong written and verbal communication skills. Holds an associate degree or has at least one year of relevant work experience. Able to pass a drug test and all state, federal, and criminal background checks. Benefits Competitive pay starting at $18.00 per hour. Healthcare coverage that includes medical, dental, and vision plans. Health Savings Account eligibility. Short-term disability plan available after the 30-day waiting period. Free 24/7 access to TextCare for medical support. Retirement plan with employer match, available after six months for employees age 21 or older. Paid time off, accrued bi-weekly. Exciting incentive programs and performance bonus opportunities up to $700 during peak season. Opportunities for growth and advancement within the Customer Experience team. Work Environment We take great pride in our Chattanooga facilities, including our downtown office and our newly renovated digitization plant where thousands of family memories are handled with care each day. This position is located on our Customer Experience floor inside the plant. Who is Legacybox Legacybox, originally known as Southtree, has helped more than one million families digitize and preserve their most meaningful home movies, photos, and film. Our company was founded on a commitment to restore and revalue what matters most. We pursue simple, thoughtful, and design-driven solutions that help people reconnect with the memories that shape their lives. Legacybox is an Equal Opportunity Employer and complies with all Federal, State, and Local laws that prohibit discrimination in employment.

Customer Service Medical Rep needs 2 years experience in a customer service support role is required Customer Service Medical Rep requires: Ø Possible COVID-19 vaccine mandate. Ø Knowledge in medical terminology Ø Customer service support role is required Ø Ability to work independently with minimal supervision or function in a team environment sharing responsibility, roles and accountability. Ø Proficient interpersonal and organizational skills Ø Independent, Sound decision-making and problem-solving skills Ø Must be able to work in an independent and creative manner. Ø Self-motivated and able to manage multiple tasks and set priorities. Ø Effective time management skills Ø Excellent oral and written communication skills Ø Strong interpersonal and organizational skill Customer Service Medical Rep duties; Ø Supports area clinical team and serves as a proactive resource for members related to disease prevention and benefit education. Ø Conduct educational telephone calls advising members of available benefits, services and programs; completes health needs assessment, and refers members to population health management programs as appropriate. Ø Reach out to members with identified gaps in care; encouraging and motivating them to become compliant; offering assistance in locating providers and appointment scheduling. Ø Manage system work queues; screening identified members for eligibility, prior case activities, recent claims, customer service inquiries and authorization history; assigning members to clinical team for call outreach and intervention. Ø Facilitate research and analysis of inquiries and/or complaints related to processes and designations, member lost incentives, and other program related inquiries Ø Work overtime as needed

Job DescriptionBenefits: Simple IRA with matching contributions Life Insurance Bonus based on performance Competitive salary Opportunity for advancement Paid time off Training & development ROLE DESCRIPTION: As a Customer Service Representative - State Farm Agent Team Member with Aaron Franklin - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES: Answer customer inquiries and provide policy information. Assist customers with policy changes and updates. Process insurance claims and follow up with customers. Maintain accurate records of customer interactions. QUALIFICATIONS: Communication and interpersonal skills. Detail-oriented and able to multitask. Previous customer service experience preferred. I have proudly served the Chattanooga area for over 20 years. With a B.S. in Business Administration from the University of South Florida and an MBA from Warner Southern University. My office is licensed in TN, GA, AL & KY, offering coverage for Auto, Home, Life, and Health insurance needs. On a personal note, I have been married for 26 wonderful years and together with our five children, we cherish the outdoors, sports, and exploring new destinations.

As a Builtwell CSR, you will be the first face in relationship building for our valued customers. As you interact with the majority of our customers entering our Financial Centers, you will warmly welcome each one of them with an inviting smile while serving their transaction needs and having meaningful conversations to identify any additional opportunities to fulfill their full financial needs. Job Duties and Primary Responsibilities: CSR responsibilities include, but are not limited to the following: Represent Builtwell Bank with integrity inside the branch and in the community, and ethically work within established policies and procedures while delivering world class, second to none customer service. Run an inside or drive-through teller window by providing paying and receiving transaction services to customers with accuracy, efficiency, professionalism , and personality in a fast paced environment. Demonstrate knowledge of available products and services in order to answer customer inquiries. Balance cash items, teller over/short report, and other negotiable financial items while adhering to all branch cash control policies and procedures. Answer the telephone in a friendly and professional manner with a positive attitude of helping the customer. Demonstrate exceptional teamwork to ensure branch team goals and individual goals are exceeded. Required Qualifications High school diploma or GED Skills and Competencies Basic computer skills Excellent communication skills Stellar customer service skills Ability to work with money transactions with high degree of accuracy Ability to stand for extended periods of time and lift up to 25 pounds in coin or currency Ability to learn and follow financial center operation and security procedures.

Kedia Corporation connects people with what they want on a global scale. We are committed through use of innovation to create exceptional user experiences. Kedia is engineering. Using cutting edge techniques, we have defined the way business will continue future operations. Our company provides a challenging, fast paced, and growth oriented foundation to develop and empower people to innovate in the business services field Job Description Tasks Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints. Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken. Check to ensure that appropriate changes were made to resolve customers' problems. Determine charges for services requested, collect deposits or payments, or arrange for billing. Refer unresolved customer grievances to designated departments for further investigation. Review insurance policy terms to determine whether a particular loss is covered by insurance. Contact customers to respond to inquiries or to notify them of claim investigation results or any planned adjustments. Resolve customers' service or billing complaints by performing activities such as exchanging merchandise, refunding money, or adjusting bills. Compare disputed merchandise with original requisitions and information from invoices and prepare invoices for returned goods. Obtain and examine all relevant information to assess validity of complaints and to determine possible causes, such as extreme weather conditions that could increase utility bills. Tools used in this occupation: Autodialers - Autodialing systems; Predictive dialers Automated attendant systems - Voice broadcasting systems Automatic call distributor ACD - Automatic call distribution ACD system ScannersStandalone telephone caller identification - Calling line identification equipment; Dialed number identification systems DNIS Technology used in this occupation: Contact center software - Avaya software; Multi-channel contact center software; Timpani Contact Center; Timpani EmailCustomer relationship management CRM software - Austin Logistics CallSelect; Avidian Technologies Prophet; SSA Global software; Telemation e-CRMElectronic mail software - Astute Solutions PowerCenter; IBM Lotus Notes; Microsoft OutlookNetwork conferencing software - Active Data Online WebChat; eStara Softphone; Parature eRealtime; Timpani ChatSpreadsheet software - Microsoft ExcelKnowledgeCustomer and Personal Service - Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.Clerical - Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology.English Language - Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar. Qualifications Skills Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.Speaking - Talking to others to convey information effectively.Service Orientation - Actively looking for ways to help people.Persuasion - Persuading others to change their minds or behavior.Reading Comprehension - Understanding written sentences and paragraphs in work related documents.Critical Thinking - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.Writing - Communicating effectively in writing as appropriate for the needs of the audience.Coordination - Adjusting actions in relation to others' actions.Social Perceptiveness - Being aware of others' reactions and understanding why they react as they do.Negotiation - Bringing others together and trying to reconcile differences. AbilitiesOral Comprehension - The ability to listen to and understand information and ideas presented through spoken words and sentences.Oral Expression - The ability to communicate information and ideas in speaking so others will understand.Speech Clarity - The ability to speak clearly so others can understand you.Speech Recognition - The ability to identify and understand the speech of another person.Written Expression - The ability to communicate information and ideas in writing so others will understand.Near Vision - The ability to see details at close range (within a few feet of the observer).Problem Sensitivity - The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem.Written Comprehension - The ability to read and understand information and ideas presented in writing.Deductive Reasoning - The ability to apply general rules to specific problems to produce answers that make sense.Inductive Reasoning - The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events). Additional InformationIf this sounds like the right job for you, then use the button below to submit your resume. We look forward to receiving your application.

Job DescriptionROLE DESCRIPTION: As a Customer Service Representative with Carla Boutin State Farm Insurance Agency, you will generate exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the customers you support. We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and customer service-minded candidates. RESPONSIBILITIES: Establish customer relationships and follow up with customers as needed. Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions and billing clarification. Use a customer-focused, needs-based review process to educate customers about insurance options. Use exemplary communication to efficiently meet the needs of customers while promoting the development of our business. QUALIFICATIONS: Must have 3-5 years of State Farm experience Must be Property & Casualty and Life & Health Licensed Dedicated to customer service Able to effectively relate to a customer, answer their questions, and anticipate their needs Excellent communication skills to assist customers and coordinate with other agency team members Proactive in problem-solving Must be coachable BENEFITS: Salary pay plus Growth potential/Opportunity for advancement Paid time off Health plan options Retirement benefits Valuable career-building experience

Job Description Welcome to Kevin Panter Insurance Inc., where we believe in building lasting relationships with our clients through exceptional service and genuine care. Located in the heart of Ellijay, Georgia, our office is a hub of activity, and we're looking for a bright, enthusiastic Insurance Customer Service Representative to join our close-knit team. If you have a knack for making people feel heard and a passion for helping others, you'll fit right in! We're not just an insurance agency; we're a supportive community dedicated to providing peace of mind to our neighbors. In this role, you'll be the friendly voice and helpful hand for our policyholders, guiding them through their insurance journey. You'll answer questions, assist with policy updates, and ensure everyone feels valued and understood. If you're ready to make a positive impact and grow with a company that truly cares, we'd be thrilled to hear from you. Benefits Hourly Base Salary Based on Experience Paid Time Off (PTO) Dental Insurance Vision Insurance Life Insurance Disability Insurance Hands on Training Mon-Fri Schedule Career Growth Opportunities Responsibilities Respond to customer inquiries via phone, email, and in-person with a friendly and helpful attitude. Assist policyholders with questions regarding their policies, billing, and claims. Process policy changes, endorsements, and renewals accurately and efficiently. Provide clear explanations of insurance coverage and policy details. Gather and update customer information in our system, ensuring accuracy. Collaborate with agents and other team members to resolve customer issues. Offer solutions and support to ensure customer satisfaction. Requirements High school diploma or equivalent; some college coursework preferred. Proven customer service experience, preferably in the insurance industry. Excellent communication skills, both written and verbal. Proficiency in using computer systems and navigating multiple software applications. A positive and empathetic demeanor. Ability to multitask and manage time effectively. Familiarity with insurance terminology and products is a plus.

Customer Service Representative Arrow Exterminators is looking to hire a full-time Customer Service Representative to provide uncompromised service support and administration to internal and external Service Center customers. This position is paid at an hourly rate based on experience. Our administrative representatives enjoy benefits including: generous time off, 11 paid holidays, 401(k) with company match, Roth IRA, medical, dental and vision insurance, high deductible HSA, telemedicine, disability, cancer, and accident insurance. health & wellness suite company-paid + additional, optional, life insurance. ABOUT OUR FAMILY OF BRANDS We have been a family-owned and operated business since our start in 1964. Over the years, we have grown rapidly, and we now have the privilege of servicing 12 states. To ensure the quality and satisfaction of our customers, we have several offices in each state we are in to offer a more personalized approach to our communities. Ranked by revenue, Atlanta-based Arrow Exterminators is the sixth-largest pest and termite control company in the United States! We instill family values in the company culture to create a welcoming work environment and a successful company. We attribute our success to passionate, highly trained team members who are committed to protecting everyone's quality of life. As Arrow grows and continues to exceed industry expectations, we are always looking for new talent to bring on board. We know our team has a lot of options and we are humbled that they choose to work with us. That's why we offer competitive compensation, a robust benefits package, and a family-oriented company culture. A DAY IN THE LIFE AS A Customer Service Representative As a customer service representative, you will serve as the first point of contact for any of our internal or external customers. With incoming phone calls, you will act as a detective to determine any problem and find a solution to every issue. Whether you assist in scheduling a service, taking a payment, or updating customer files, you put the minds of our customers at ease. Additionally, you will work diligently to connect with customers via outbound calls to ensure technicians are fully scheduled and accounts are paid. We work in a team atmosphere that strives to meet the service center's goals each month. Your computer skills, problem solving, and commitment to create an awesome experience in every interaction will ensure your success. Minimum Qualifications: Working knowledge of Microsoft Office Suite High school diploma or equivalent Present a professional appearance Able to work a 40-hour (minimum) workweek Willing to work minimal overtime as needed ARE YOU READY TO JOIN OUR TEAM? If you feel that you would be right for this position, please fill out our initial 3-minute, mobile-friendly application so that we can review your information. We look forward to meeting you! We are an Equal Opportunity Employer (The job description is not an exhaustive statement of all the duties, responsibilities, or qualifications of the job, nor is it intended to limit opportunities for necessary modifications). Arrow Exterminators as a PestVets Company is committed to hiring and participating in acts of service for Veterans and active-duty members of the U.S. Military. Arrow Exterminators is a Drug-Free Workplace and performs Pre-employment Drug Screens and Background Checks on all employees. Job Posted by ApplicantPro

Job DescriptionBenefits: License Reimbursement Life insurance Bonus based on performance Competitive salary Flexible schedule Health insurance Opportunity for advancement Paid time off Training & development ABOUT OUR AGENCY: With 7 years at State Farm and a thriving agency built on service, trust, and results, Im proud to lead a team that puts people first both in and outside the office. I graduated from the College of Charleston and am a mom to two wonderful girls, Riley and Madison. Giving back is important to me, our agency sponsors kids through the Andrew Jackson Nashville Police Camp and are passionate about helping others grow, whether its a customer or a future agent. Our office is more like a family than a workplace. We work hard, support one another, and enjoy the rideteam lunches, dinners, outings, and fun competitions are just part of what makes our culture great. We currently have 4 dedicated team members and are looking to grow. Benefits include life and health insurance (including disability), a strong mentorship program, and plenty of opportunities for career advancement. If you're someone who wants to be part of a fun, purpose-driven team where you can grow and make an impact, wed love to meet you. ROLE DESCRIPTION: As a Customer Service Representative - State Farm Agent Team Member with Sara Anglin - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES: Answer customer inquiries and provide policy information. Assist customers with policy changes and updates. Process insurance claims and follow up with customers. Maintain accurate records of customer interactions. QUALIFICATIONS: Communication and interpersonal skills. Detail-oriented and able to multitask. Previous customer service experience preferred.

Your Opportunity Customer Service Representative Speedy Cash Madison, TN As a Customer Service Representative (CSR), you'll help people in your community access the financial solutions they need-right when they need it the most. You'll play a pivotal role in our fast-paced environment by building connections with our diverse customer base and processing transactions (i.e. check cashing, money transfers, and customer payments) while providing exceptional in-store experiences. Many of our senior leaders launched their careers in this dynamic entry level position, so rest assured you'll be offered hands-on training, coaching, and development as we invest in your long-term success. If you're looking for an opportunity to advance at a fast-growing, profitable, impact-driven company, then read on! What We Offer Compensation The hourly wage for the position is $14.00 per hour. The hourly rate is just one of many elements that make up our Total Compensation package. Benefits & Perks* Paid on-the-job training and a comprehensive new hire program. Access to a robust learning management system, full of e-learning modules to help boost your professional and personal development. Cross brand training that enables you to move into opportunities at any one of our eleven brands across the country. Enrollment in a Key Holder Program designed to establish and enhance leadership potential for promotion. Performance-based career advancement. Educational Reimbursement Program. Multiple coverage choices for medical insurance, all include telemedicine and medical spending account options (HSA/FSA). Traditional 401(k) and Roth 401(k) Retirement plan with a generous Company match program. Company-Sponsored Life and AD&D Insurance. Basic and Enhanced Voluntary benefits so you may choose the right coverage at the right price for you and your family. Plans include dental, vision, short-term and long-term disability plans, supplemental life and AD&D insurance, accident, critical illness, hospital indemnity, ID theft protection, legal services program, and pet insurance. Free access to mental health resources, life coaching, and more for you and your family members through our Employee Assistance Program. Free access to exclusive discounts from nationwide and local retailers through our Discount Marketplace. Paid time off that grows with you, starting with 12 days in your first year. *Based on current benefit offering, which is subject to change with or without notice. Certain benefits are subject to the terms and conditions of the governing plan documents which should be consulted for additional details and eligibility requirements. What You'll Do - Essential Duties and Responsibilities Connect with customers to cultivate lasting relationships that drive repeat business. Review, validate, and process customer transactions with accuracy. Maximize customer success by offering personalized financial services that fit their lifestyle. Enter and maintain customer information with precision and integrity into a Point of Sale (POS) system. Build new business by completing daily call campaigns. Assist in customer account management and collections by accepting payments and managing customer appointments. Perform duties outside of the office, where applicable, including on site vehicle appraisals, store errands, and external marketing. Participate in in-store and community events. Maintain internal and external store appearance and meet cleanliness standards to enhance customer experience. Maintain office security protocols and conduct proper opening and closing procedures, including management of vault and cash drawer, as needed. Uphold compliance with Company policies and procedures, and all relevant local, state, and federal laws and regulations. Engage in ongoing training and stay current on product and process changes. Work efficiently in a dynamic and fast-paced environment and effectively navigate multiple tasks with ease to meet individual and team performance standards. Conduct additional tasks as directed by leadership. Maintain a full-time work schedule with regular, in-person attendance, including weekends. A full-time work schedule for this position includes, at a minimum, 40 hours per week.** **Store hours, schedules, and/or the minimum number of hours required for this position may be subject to change by brand and at the sole discretion of the Company. Speak with your recruiter about the most up-to-date requirements. What We're Looking For - Qualifications and Skills A high school diploma or equivalent. Excellent verbal and written communication skills, plus professional demeanor with customers and colleagues. Meticulous attention to detail and ability to accurately enter data. Proficiency in using phones, POS system, Microsoft Office, and other computer systems. Must be at least 18 years of age (19 in Alabama). Background check required. All background checks are conducted, and their results are considered, in accordance with applicable law. The ability to meet the physical demands of this position, which frequently includes remaining in a stationary position, including standing up to 90% of the time; moving and transporting up to 25 pounds; moving inside and outside of the store; and operating mechanical controls, such as a keyboard. Nice to Haves - Preferred Qualifications and Skills Experience in check cashing, document verification, and/or money order processing. Prior cash handling, cash drawer/vault management experience. Bilingual (English/Spanish) is a plus and may be required for certain locations. Valid driver's license, auto insurance, and personal vehicle to use throughout the workday (mileage compensated). Workplace Awards & Recognition We are honored to be recognized as a Military Friendly Employer and Military Friendly Spouse Employer for four consecutive years and have received designation as a Top Employer for Hispanic and Latinos by HLPA in 2023, 2024, and 2025. Additionally, we have been named one of America's Greatest Workplace in Financial Services 2025 by Newsweek. Our Purpose The Community Choice Financial Family of Brands ("CCF" or the “Company”), is one of the largest consumer specialty finance organizations in the U.S. We provide our customers, Team Members, and communities the Power of Choice with over 10 brands represented in more than 1,500 brick-and-mortar stores serving 24 states and online product offerings in 20 states. Community Choice Financial Family of Brands is steadfast in our commitment to help people across the country get access to the short-term financial services they need when they need it the most. Think you'll thrive here? Learn more at ************************************************* The information contained herein is not intended to be an all-inclusive list of the duties and responsibilities of the job, nor is it intended to be an all-inclusive list of the skills and abilities required to do the job. The Company may, at its discretion, revise the job description at any time, and additional functions and requirements may be assigned by supervisors as deemed appropriate. Requirements, skills, and abilities included have been determined to illustrate the minimal standards required to successfully perform the position. Community Choice Financial Family of Brands, including its subsidiaries and affiliates, (the “Company”) uses artificial intelligence (“AI”) tools to assist in its recruitment and hiring process. Read the AI Use Consent and Acknowledgement for more information. Important: The Community Choice Financial Family of Brands will never ask you for banking or other payment information at any point during the interview or hiring process, nor will we conduct an interview via text message. Any official email correspondence will come from the *****************. In-store positions are in person only. The Community Choice Financial Family of Brands is committed to providing an inclusive workplace free of discrimination based on race, color, religion, sex, age, national origin, military status, disability, pregnancy, sexual orientation, gender identity or expression, genetic information or any other characteristic protected by applicable law. Candidates of all backgrounds are encouraged to apply. CCFI Companies, LLC is an equal-opportunity employer.