Call center agent jobs in Delaware - 143 jobs

About Delaware Guidance Services Delaware Guidance Services for Children and Youth, Inc. (DGS) is the largest provider of outpatient behavioral health services to children and families in Delaware. We operate offices in Wilmington, Newark, Dover, Lewes, and Seaford, and we are the only statewide not-for-profit outpatient behavioral health organization for children and adolescents accredited by JCAHO. In 2020, we were honored as a Compassionate Champion for our dedication to serving youth and families using a trauma-informed approach. Through DGS, clients and families have access to outpatient counseling, group therapy, parent-child interaction therapy, and school-based services. Our community-based service lines serve youth and families who require a more intense therapeutic protocol. DGS' 24-hour statewide Mobile Response and Stabilization Services (MRSS) dispatches skilled crisis intervention clinicians to provide immediate care to children experiencing behavioral health crises. Therapeutic options are available for a wide range of diagnoses including depression, anxiety, mood disorders, eating disorders, traumatic stress-related disorders, and suicidal ideation. In 2021, DGS clinicians provided over 54,000 direct care hours to children, youth, and families in Delaware. Over 93% of clients report improvement in their level of functioning following treatment, and therapeutic benefits derived from trauma-informed care extend to clients' siblings, caregivers, classmates, and peers. Our client population is racially and ethnically diverse; 80% of DGS clients are Medicaid recipients and 90% have household incomes under $30,000. Many of our clients present with significant treatment challenges including learning impacts due to missed school and negative economic impact due to parental missed work. We provide care to anyone in need, regardless of insurance status or ability to pay for care. DGS also provides services specifically tailored to meet the unique behavioral health care needs of child welfare-involved families and foster youth Why Work at Delaware Guidance Services? DGS strives to build a collaborative, flexible, and client-focused work environment. Employee wellness is a top priority. In addition to offering flexible work arrangements, DGS offers a comprehensive and competitive employee benefits package including the following: Competitive Compensation Incentive Pay for Specific Roles Generous Paid Time Off (starting at 44 days of paid leave a year) Up to 6% Annual Contribution to Your Retirement Fund Free Professional Development Opportunities Medical, Dental and Vision Insurance Life and Long-term Disability Insurance Position Highlights: Generous benefits and time off policies Ability to work with children through a mission driven organization Signing Bonus Eligible Summary/objective Under the supervision of the Crisis Integrated Services Coordinator, the Engagement Specialist plays a crucial role in coordinating care and providing support to children and youth experiencing crises. This position is responsible for conducting outreach and follow-up to children and families who have engaged with crisis services, with a particular focus on those who decline or disengage. The role includes delivering evidence-based Caring Contacts, reconnecting former clients, coordinating care, and fostering engagement through compassionate, proactive communication. The ideal candidate will have experience working in crisis management, case management, or child/youth services, and will be adept at collaborating with multidisciplinary teams to deliver comprehensive support to at-risk youth in Delaware. Essential functions: Caring Contacts and Crisis Reconnects Implement the Caring Contacts protocol through phone calls, mailers, and electronic communication, based on an evidence-based model designed to reduce suicide risk. Make supportive outreach to discharged clients at designated intervals post-treatment. Client Engagement and Follow-Up Conduct outreach to children and families who decline or disengage from crisis services to encourage participation and offer support. Maintain contact with former clients and families to assess ongoing needs and provide appropriate referrals or follow-up. Serve as a point of contact for post-discharge engagement, ensuring continuity of care and supporting client wellness. System Engagement and Resource Coordination Collaborate with internal and external service providers to support client care plan, ensuring that all immediate and ongoing needs are addressed including appropriate follow-up and referrals for services. Coordinate services and follow-up by phone and email, ensuring accurate and timely information exchange. Assist in scheduling follow-up appointments or connecting families with ongoing mental health support. Serve as the primary point of contact and act as a liaison between the crisis program, community agencies, schools, and other relevant stakeholders to ensure that all services are integrated and coordinated effectively. Advocate for the needs of youth and families within the program and with external agencies, ensuring that services are delivered in a culturally competent and client-centered manner. Identify community resources and support services for youth and families, ensuring that they are connected with appropriate services such as mental health counseling, housing, educational support, etc. Help youth and families navigate systems, including insurance, legal, educational, and other social services, to ensure holistic support. Documentation and Reporting: Maintain accurate and up-to-date records of all client interactions and collateral follow-ups in accordance with program policies and state regulations. Prepare and submit regular case updates and reports, including documentation of progress, barriers, and recommendations for further intervention or resources. Competencies/ Capabilities: Crisis Management: Ability to effectively assess and manage urgent, high-stress situations while providing emotional support and practical solutions. Collaboration: Strong teamwork and interpersonal skills, with the ability to work with diverse stakeholders. Problem Solving: Capacity to think critically and find solutions quickly in complex, time-sensitive situations. Communication: Excellent verbal and written communication skills, with the ability to clearly explain complex information. Empathy and Compassion: A compassionate approach to working with children and families in crisis, with an understanding of trauma and mental health issues. Cultural Competency: Understanding and respecting the diversity of youth and families served, and providing services in a culturally sensitive manner. Supervisory responsibilities: none Work environment: Office based, Partial telecommuting with approval Physical demands: Prolonged periods of sitting at a desk and working on a computer May be requested to lift up to 15 pounds periodically Travel required: schools, client homes, community agencies, etc. Minimum qualifications: Bachelor's degree in Social Work, Psychology, Sociology, or related field. Two years of experience in case management, preferably in healthcare, mental health services, or crisis intervention programs. Familiarity with Delaware's behavioral health systems, state regulations, and community resources for children and families. Preferred qualifications: Advanced degree in a related field Experience working in a 24/7 crisis response program Bilingual (Spanish-English) language skills are a plus EEO: Delaware Guidance Services is an Equal Opportunity Employer. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. Other duties: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Are you looking to power the next leap in the exciting world of advanced electronics? Do you want to help solve problems that drive success in the rapidly evolving technology and connectivity landscape? Then bring your problem-solving, passion, and creativity to help us power the next leap in electronics. At Qnity, we're more than a global leader in materials and solutions for advanced electronics and high-tech industries - we're a tight-knit team that is motivated by new possibilities, and always up for a challenge. All our dedicated teams contribute to making cutting-edge technology possible. We value forward-thinking challengers, boundary-pushers, and diverse perspectives across all our departments, because we know we play a critical role in the world enabling faster progress for all. Learn how you can start or jumpstart your career with us. Position Overview Qnity has an opening position for a Customer Service Representative (CSR) located in Wilmington, DE. The Customer Service Representative is the interface between customers and our business to deliver exceptional service through the order-to-cash process. The Customer Service Representative provides solutions to the customer while managing operational needs and collaborating closely with functional partners (Manufacturing, Marketing & Sales, Supply Chain, etc.) to meet company objectives. This position will work with, but not limited to, supply chain planners, logistics team, market segments, other customer service reps, plant sites, warehouses, regional contacts, carriers, and financial contacts to meet customers' needs while maintaining quality standards. In addition, this position will focus on matching customer needs to the Qnity product offerings. Responsibilities include responding to customer inquiries and complaints utilizing the various Business Unit tracking systems, issuing credit and debit memos, and monitoring sales orders flow through the order fulfillment process. This position will also require a thorough understanding of and become actively involved in support of the corporate Sarbanes-Oxley 404 compliance process as it relates to customer service. Core Responsibilities: Manage customer orders through Customer Service work processes and systems. Handle all types of customer orders, including indent orders and services invoicing requests. Supports customers with coordination of returns when required, following Qnity's Return Policies. Maintain a thorough knowledge of the businesses' products, businesses, applications, and service offerings. Strengthen customer experience by developing solid relationships, understanding customer needs, and gathering market intelligence. Coordinate activity at assigned customer accounts, proactively address issues, and implement solutions. Weekly participation in meetings with the Supply Chain team to analyze possible material delays. Identify and deliver value added services. Proactively provide differentiated services to our customers by thorough understanding of our service offerings. Differentiate between customer requirements and Qnity capabilities; choose the best/cost effective solution. Support commercial strategies with Qnity customers across multiple businesses. Provide backup coverage as necessary. Responsible for establishing and maintaining relationships with the customers. Respond to sales team inquiries as: prices, stock, latest sales, etc. Requirements: Bachelor's degree or equivalent is preferred. Develop proficiency as a Customer Service Representative. Proven ability to build and maintain strong customer relationships. Ability to adjust with ease to new conditions and personnel and to exhibit the competence and maturity to encourage confidence from Customers. Ability to identify areas for improvement and escalate for change management implementation. Excellent interpersonal and written communication skills. Strong office skills. Salesforce.com experience is a plus. Knowledge of the Order to Cash (OTC) transactions in SAP. Intermediate to high level Microsoft Excel proficiency is required (including Excel, PowerPoint, Word, and Power BI). Demonstrated skills: multitasking, project management including the ability to translate needs into a workable implementation plan, change management. Demonstrated flexibility/adaptability in a dynamic, fast-paced team environment. Logistics, operations, or manufacturing experience preferred. Additional Information: Customer visits may be required. #LI-RS1 Join our Talent Community to stay connected with us! Qnity is an equal opportunity employer. Qualified applicants will be considered without regard to race, color, religion, creed, sex, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability or any other protected class. If you need a reasonable accommodation to search or apply for a position, please visit our Accessibility Page for Contact Information. Qnity offers a comprehensive pay and benefits package. To learn more visit the Compensation and Benefits page. We use Artificial Intelligence (AI) to enhance our recruitment process.

Why Bally's? Bally's Corporation (NYSE: BALY) is a global casino-entertainment company with a growing omni-channel presence. Bally's owns and operates 19 casinos across 11 states, along with a golf course in New York and a horse racetrack in Colorado, and holds OSB licenses in 13 jurisdictions in North America. The acquisition of Aspers Casino in Newcastle, UK, expands its international reach. It also owns Bally Bet, a first-in-class sports betting platform, Bally Casino, a growing iCasino platform, Bally's Interactive International division (formerly Gamesys Group), a leading global interactive gaming operator, and a significant economic stake in Intralot S.A. (ATSE: INLOT), a global lottery management and services business. With 11,500 employees, its casino operations include approximately 17,700 slot machines, 630 table games, and 3,950 hotel rooms. Bally's also has rights to developable land in Las Vegas at the site of the former Tropicana Las Vegas. The Role: Representative - Call Center Agent Part Time Responsibilities: * Customizes guest experience by coordinating and reserving room accommodations, redeeming available offers specific to player profile. * Ability to lead the call without impacting actually listening to the voice of the customer. * Ability to quickly and accurately input information into various systems. * Seeks and acts upon opportunities to up-sell accommodations. * Maintains guest confidentiality at all times when reviewing information. * Registers guests in player tracking software for select invitational events. * Effectively deal with job stress, angry callers and upset customers. Understand the impact of voice tone when speaking with guests. * Follows department standards and sequence of service. Participates in shop reports, and makes adjustments based on feedback from supervisor or manager. * Must have a clear speaking voice, be comfortable with phone work and date entry. * Needs to be able to type information into computer while speaking to customer on the phone. * Promotes positive and productive motivation within the department. * Respond to all guest inquiries professionally, courteously and promptly. * Must be prepared and able to handle with composure and tact a high volume of repetitive customer interactions over the telephone in a fast paced environment. Always keep a smile in voice. * Will handle hotel room reservations and casino offers. Handles additional offers for special events as required. * Handles guest room deposits via credit cards that are placed on reservations. * Maintains knowledge and ability to multi-task multiple systems to include but not limited to hotel property management systems, central reservations systems, revenue management systems, and call center systems. * Utilizes Microsoft Office suite programs. i.e. Microsoft Office products, Excel, Word, Outlook etc. * Assists with overflow calls from other properties as required. * Maintains an effective and professional manner with all customers. * Performs filing assignments as directed. * Works safely, following all established safety rules and regulations. * Communicates effectively with co-workers, supervisors and guests. * Follows all relevant policies and procedures. ADDITIONAL FUNCTIONS: * Performs other duties as assigned. Qualifications: * High school diploma, GED or equivalent work experience required. * Strong computer literacy skills. * Must have excellent written and oral English communication skills, and telephone etiquette skills. * Prior call center or customer service experience preferred. * Must possess excellent hospitality and guest relations skills. * Must be able to report to work on time as scheduled. * Must be proactive and work well under pressure in a fast paced environment. * Must be able to respond calmly and make rational decisions when handling guest conflicts. * Must have outstanding coordination and organizational skills with the ability to multi-task. * Must be able to remain in a seated position for an entire shift, handling transactions which require repetitive finger and wrist (keyboard date entry) as well as prolonged viewing of data on a computer monitor. * Must be able to work a varied shift schedule, including weekends and holidays. * Must present an overall professional appearance and report to work in appropriate attire * Must have the ability to work well with fellow employees - must be a team player. What's in it for you: * Competitive Salary with annual performance reviews * Comprehensive health coverage plan that includes medical, dental, and vision * 401(K)/ Company Match * Access Perks and Childcare discounts * Enjoy 30 days of free rides for new hires with DART and earn reimbursements via Delaware Commute Solutions Target Hourly Starting Rate: $16.00/hr Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Let Bally's Bet on You - We can't wait to meet you!

Join our team as an AI Engagement Specialist, where you'll play a pivotal role in driving the understanding and adoption of AI technologies, particularly Large Language Models, within Card Services and Connected Commerce. Inspire and empower our employees to leverage AI-driven solutions to solve business challenges and create new opportunities. As an AI Engagement Specialist within Card Services and Connected Commerce, you will be responsible for crafting innovative engagement strategies, organizing events, and developing and delivering training to enhance AI literacy. Your mission is to inspire and empower our employee base to identify and leverage AI-promoten solutions to solve business challenges and create new opportunities. Job Responsibilities Develop and implement creative engagement strategies to promote the use of AI tools among employees. Organize and lead training sessions, workshops, and events to educate employees on AI capabilities and applications. Collaborate with cross-functional teams to identify business challenges and opportunities for AI solutions. Research and test the latest AI tools and methods to ensure the firm remains at the cutting edge of technology. Serve as a subject matter expert and advocate for AI technologies, fostering excitement among employees. Monitor and analyze engagement metrics to assess strategy effectiveness and make data-driven improvements. Required Qualifications, Capabilities, and Skills 5+ years of experience in project management, training, process engineering, or marketing. Strong passion for new technology and a desire to share that excitement with others. Ability to work independently and collaboratively in a fast-paced, dynamic environment. Strong analytical skills and a data-driven approach to problem-solving. Excellent communication and interpersonal skills, with the ability to engage and inspire diverse audiences. Preferred Qualifications, Capabilities, and Skills Experience crafting content and facilitating workshops to advance mindsets and skillsets. Experience with Python, Alteryx, Tableau, and SharePoint is highly desirable. Portfolio of AI projects you are working on. Considered a thought leader on social media or in offline communities on AI or new technologies.

Why Bally's? Bally's Corporation (NYSE: BALY) is a global casino-entertainment company with a growing omni-channel presence. Bally's owns and operates 19 casinos across 11 states, along with a golf course in New York and a horse racetrack in Colorado, and holds OSB licenses in 13 jurisdictions in North America. The acquisition of Aspers Casino in Newcastle, UK, expands its international reach. It also owns Bally Bet, a first-in-class sports betting platform, Bally Casino, a growing iCasino platform, Bally's Interactive International division (formerly Gamesys Group), a leading global interactive gaming operator, and a significant economic stake in Intralot S.A. (ATSE: INLOT), a global lottery management and services business. With 11,500 employees, its casino operations include approximately 17,700 slot machines, 630 table games, and 3,950 hotel rooms. Bally's also has rights to developable land in Las Vegas at the site of the former Tropicana Las Vegas. The Role: Representative - Call Center Agent Part Time Responsibilities: Customizes guest experience by coordinating and reserving room accommodations, redeeming available offers specific to player profile. Ability to lead the call without impacting actually listening to the voice of the customer. Ability to quickly and accurately input information into various systems. Seeks and acts upon opportunities to up-sell accommodations. Maintains guest confidentiality at all times when reviewing information. Registers guests in player tracking software for select invitational events. Effectively deal with job stress, angry callers and upset customers. Understand the impact of voice tone when speaking with guests. Follows department standards and sequence of service. Participates in shop reports, and makes adjustments based on feedback from supervisor or manager. Must have a clear speaking voice, be comfortable with phone work and date entry. Needs to be able to type information into computer while speaking to customer on the phone. Promotes positive and productive motivation within the department. Respond to all guest inquiries professionally, courteously and promptly. Must be prepared and able to handle with composure and tact a high volume of repetitive customer interactions over the telephone in a fast paced environment. Always keep a smile in voice. Will handle hotel room reservations and casino offers. Handles additional offers for special events as required. Handles guest room deposits via credit cards that are placed on reservations. Maintains knowledge and ability to multi-task multiple systems to include but not limited to hotel property management systems, central reservations systems, revenue management systems, and call center systems. Utilizes Microsoft Office suite programs. i.e. Microsoft Office products, Excel, Word, Outlook etc. Assists with overflow calls from other properties as required. Maintains an effective and professional manner with all customers. Performs filing assignments as directed. Works safely, following all established safety rules and regulations. Communicates effectively with co-workers, supervisors and guests. Follows all relevant policies and procedures. ADDITIONAL FUNCTIONS: Performs other duties as assigned. Qualifications: High school diploma, GED or equivalent work experience required. Strong computer literacy skills. Must have excellent written and oral English communication skills, and telephone etiquette skills. Prior call center or customer service experience preferred. Must possess excellent hospitality and guest relations skills. Must be able to report to work on time as scheduled. Must be proactive and work well under pressure in a fast paced environment. Must be able to respond calmly and make rational decisions when handling guest conflicts. Must have outstanding coordination and organizational skills with the ability to multi-task. Must be able to remain in a seated position for an entire shift, handling transactions which require repetitive finger and wrist (keyboard date entry) as well as prolonged viewing of data on a computer monitor. Must be able to work a varied shift schedule, including weekends and holidays. Must present an overall professional appearance and report to work in appropriate attire Must have the ability to work well with fellow employees - must be a team player. What's in it for you: Competitive Salary with annual performance reviews Comprehensive health coverage plan that includes medical, dental, and vision 401(K)/ Company Match Access Perks and Childcare discounts Enjoy 30 days of free rides for new hires with DART and earn reimbursements via Delaware Commute Solutions Target Hourly Starting Rate: $16.00/hr Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Let Bally's Bet on You - We can't wait to meet you!

JOB TITLE ACCOUNT SPECIALIST/CUSTOMER SERVICE REPRESENTATIVE III LOCATION OFFICE REPORTS TO CUSTOMER SERVICE MANAGER JOB DESCRIPTION CSR III duties include but not limited to require direct contact with a customer, dealer, sales consultant to answer questions regarding Eagle products, shipments, complaints or concerns. The CSR must have the ability to communicate in such a way that they are a positive reflection of the company. DUTIES & RESPONSIBILITIES Receives inbound calls from customers Enters and processes customers' orders using the direct order entry system Arranges shipping of orders through the shipping department and common carrier services Monitors order schedules to track order progress Contacts production control and shipping department to arrange order to be processing and shipping of orders Quotes prices to inquiring customers Quotes prices to inquiring customers Verifies inventory levels available via in-house computer system Issues credits and return authorizations Makes daily outbound calls to customers and dealers to solicit product sales Reviews dealer sales using monthly sales reports Analyzes sales levels and suggests new sales strategies Resolves problems with freight damage and shortages Corresponds to other departments through the interoffice e-mail system Collects and analyzes information from dealers regarding competitors Reviews reports such as discount reports, freight reports and net cost reports Reviews orders entered by Account Specialist I's to ensure accuracy Assists Account Specialist I's with questions Trains account specialist I's Account Specialist/CSR III (includes all of AS/CSR II and the following) Be able to assist AS/CSR II or AS/CSR I when not sure what to do with a problem Keep our self and sales informed of what competitors are in your area and obtain competitors quarterly flyers and specials that are out there without being asked Stay in tune to the department at all times, if you see someone that is outside the policy please them know or see a manager Always volunteers to take on other duties when emergency arises Be fully able to train new personnel from start (computer system) to finish (DOE & special pricing) Will take charge when needed (if manager is out to lunch/ meeting) Be able to handle any and all problems independently Be able to understand and explain sales report Troubleshoot any type of problem Help out with special pricing when it expires Other duties as deemed necessary SKILLS & ABILITIES Ability to read and interpret documents such as safety rules, operating and maintenance instructions, procedure manuals and write routine reports and correspondence Speak effectively before groups of employees in the organization Ability to read and interpret documents such as safety rules, operating and maintenance instructions, procedure manuals and write routine reports and correspondence Speak effectively before groups of employees in the organization EDUCATION & TRAINING High school diploma or general degree (GED) OR One to three months related experience and/or training; or equivalent combination of education and experience KNOWLEDGE & EXPERIENCE Building and maintaining business relationships with clients to ensure customer loyalty Mentor; give direction to junior CSR's Ensure deliver of excellent customer service; accuracy in processing orders Able to resolve customer inquiries/complaints WORKING CONDITIONS WORK ENVIRONMENT While performing the duties of this job, the employee is regularly required to sit, use hands handle or feel; and talk or hear. The employee frequently is required to reach with hand and arms, occasionally required to walk, stand. The employee must occasionally lift and/or move up to 10 pounds. Must be able to be on a phone constantly.

CSR III duties include but not limited to require direct contact with a customer, dealer, sales consultant to answer questions regarding Eagle products, shipments, complaints or concerns. The CSR must have the ability to communicate in such a way that they are a positive reflection of the company. DUTIES & RESPONSIBILITIES * Receives inbound calls from customers * Enters and processes customers' orders using the direct order entry system * Arranges shipping of orders through the shipping department and common carrier services * Monitors order schedules to track order progress * Contacts production control and shipping department to arrange order to be processing and shipping of orders * Quotes prices to inquiring customers * Quotes prices to inquiring customers * Verifies inventory levels available via in-house computer system * Issues credits and return authorizations * Makes daily outbound calls to customers and dealers to solicit product sales * Reviews dealer sales using monthly sales reports * Analyzes sales levels and suggests new sales strategies * Resolves problems with freight damage and shortages * Corresponds to other departments through the interoffice e-mail system * Collects and analyzes information from dealers regarding competitors * Reviews reports such as discount reports, freight reports and net cost reports * Reviews orders entered by Account Specialist I's to ensure accuracy * Assists Account Specialist I's with questions * Trains account specialist I's * Account Specialist/CSR III (includes all of AS/CSR II and the following) * Be able to assist AS/CSR II or AS/CSR I when not sure what to do with a problem * Keep our self and sales informed of what competitors are in your area and obtain competitors quarterly flyers and specials that are out there without being asked * Stay in tune to the department at all times, if you see someone that is outside the policy please them know or see a manager * Always volunteers to take on other duties when emergency arises * Be fully able to train new personnel from start (computer system) to finish (DOE & special pricing) * Will take charge when needed (if manager is out to lunch/ meeting) * Be able to handle any and all problems independently * Be able to understand and explain sales report * Troubleshoot any type of problem * Help out with special pricing when it expires * Other duties as deemed necessary SKILLS & ABILITIES * Ability to read and interpret documents such as safety rules, operating and maintenance instructions, procedure manuals and write routine reports and correspondence * Speak effectively before groups of employees in the organization * Ability to read and interpret documents such as safety rules, operating and maintenance instructions, procedure manuals and write routine reports and correspondence * Speak effectively before groups of employees in the organization EDUCATION & TRAINING * High school diploma or general degree (GED) OR * One to three months related experience and/or training; or equivalent combination of education and experience KNOWLEDGE & EXPERIENCE * Building and maintaining business relationships with clients to ensure customer loyalty * Mentor; give direction to junior CSR's * Ensure deliver of excellent customer service; accuracy in processing orders * Able to resolve customer inquiries/complaints WORKING CONDITIONS WORK ENVIRONMENT While performing the duties of this job, the employee is regularly required to sit, use hands handle or feel; and talk or hear. The employee frequently is required to reach with hand and arms, occasionally required to walk, stand. The employee must occasionally lift and/or move up to 10 pounds. Must be able to be on a phone constantly.

**Become a part of our caring community and help us put health first** As a Clinical Care Oversight Professional, you will provide clinical support to the assessment and evaluation of patients' needs and requirements to achieve and/or maintain optional wellness. Your work assignments are often straightforward and of moderate complexity. As a Clinical Care Oversight Professional, you will support a member's optimal wellness state by recommending members/families toward and facilitate the interaction with resources appropriate for the care and wellbeing of patients. You understand your own work area professional concepts/standards, regulations, strategies, and operating standards. You will make decisions regarding your own work approach/priorities and follow direction. Work is managed and often guided by precedent and/or documented procedures/regulations/professional standards with some interpretation. **Use your skills to make an impact** **Required qualifications:** + Minimum required education: LPN/PTA/OTA licensed in Florida with no disciplinary action. LPN candidates with multistate compact license can also be considered. + Ability to work independently under general instructions and with a team + Ability to clinically assess, plan, and advocate for patient's health needs + Ability to speak clearly and concisely + Ability to document calls and interaction by typing on a keyboard while speaking to a patient on the phone + Deliver care that exemplifies CenterWell Home Health's commitment to achieving 5-STAR quality, improved patient outcomes, and value-based care, in alignment with our mission to provide compassionate, personalized healthcare. **Preferred qualifications:** + A minimum of 1-2 years related work experience in Home Health + Experience with HomeCare HomeBase (HCHB) and/or PointClickCare Travel: While this is a remote position, occasional travel to Humana's offices for training or meetings may be required. **Scheduled Weekly Hours** 40 **Pay Range** The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc. $41,900 - $56,600 per year **Description of Benefits** Humana, Inc. and its affiliated subsidiaries (collectively, "Humana") offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities. Application Deadline: 01-22-2026 **About us** About CenterWell Home Health: CenterWell Home Health specializes in personalized, comprehensive home care for patients managing a chronic condition or recovering from injury, illness, surgery or hospitalization. Our care teams include nurses, physical therapists, occupational therapists, speech-language pathologists, home health aides, and medical social workers - all working together to help patients rehabilitate, recover and regain their independence so they can live healthier and happier lives. About CenterWell, a Humana company: CenterWell creates experiences that put patients at the center. As the nation's largest provider of senior-focused primary care, one of the largest providers of home health services, and fourth largest pharmacy benefit manager, CenterWell is focused on whole-person health by addressing the physical, emotional and social wellness of our patients. As part of Humana Inc. (NYSE: HUM), CenterWell offers stability, industry-leading benefits, and opportunities to grow yourself and your career. We proudly employ more than 30,000 clinicians who are committed to putting health first - for our teammates, patients, communities and company. By providing flexible scheduling options, clinical certifications, leadership development programs and career coaching, we allow employees to invest in their personal and professional well-being, all from day one. **Equal Opportunity Employer** It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment. Centerwell, a wholly owned subsidiary of Humana, complies with all applicable federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, sex, sexual orientation, gender identity or religion. We also provide free language interpreter services. 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JobID: 210653807 JobSchedule: Full time JobShift: : Join our team as an AI Engagement Specialist, where you'll play a pivotal role in driving the understanding and adoption of AI technologies, particularly Large Language Models, within Card Services and Connected Commerce. Inspire and empower our employees to leverage AI-driven solutions to solve business challenges and create new opportunities. As an AI Engagement Specialist within Card Services and Connected Commerce, you will be responsible for crafting innovative engagement strategies, organizing events, and developing and delivering training to enhance AI literacy. Your mission is to inspire and empower our employee base to identify and leverage AI-promoten solutions to solve business challenges and create new opportunities. Job Responsibilities * Develop and implement creative engagement strategies to promote the use of AI tools among employees. * Organize and lead training sessions, workshops, and events to educate employees on AI capabilities and applications. * Collaborate with cross-functional teams to identify business challenges and opportunities for AI solutions. * Research and test the latest AI tools and methods to ensure the firm remains at the cutting edge of technology. * Serve as a subject matter expert and advocate for AI technologies, fostering excitement among employees. * Monitor and analyze engagement metrics to assess strategy effectiveness and make data-driven improvements. Required Qualifications, Capabilities, and Skills * 5+ years of experience in project management, training, process engineering, or marketing. * Strong passion for new technology and a desire to share that excitement with others. * Ability to work independently and collaboratively in a fast-paced, dynamic environment. * Strong analytical skills and a data-driven approach to problem-solving. * Excellent communication and interpersonal skills, with the ability to engage and inspire diverse audiences. Preferred Qualifications, Capabilities, and Skills * Experience crafting content and facilitating workshops to advance mindsets and skillsets. * Experience with Python, Alteryx, Tableau, and SharePoint is highly desirable. * Portfolio of AI projects you are working on. * Considered a thought leader on social media or in offline communities on AI or new technologies.

At Emergency Plumbing, Heating & Air, we don't just fix systems-we serve people. As our Community Engagement Specialist, you'll be the heart and voice of our brand in the community. Reporting to the HR Manager, this role is all about creating meaningful connections, building trust, and amplifying our commitment to care, craftsmanship, and community. Whether you're helping restore heat to a family home, educating on septic safety, or showing up for local schools and events-you'll do it with integrity, purpose, and a whole lot of heart. Key Responsibilities 1. Be a Bridge-Builder Objective: Cultivate partnerships and represent our company in the community. Develop relationships with nonprofits, schools, churches, and realtor groups Represent EPHA at local events, sponsorships, and networking functions Organize outreach initiatives aligned with our values (e.g., thermostat giveaways, septic workshops) 2. Spread Our Story of Exceptional Service Objective: Partner with Marketing to increase visibility and share impact stories. Capture and share stories of customer experiences and employee excellence Collaborate on social media and local PR efforts Suggest campaigns that reflect our brand and mission 3. Foster Belonging Objective: Deepen community trust and generate customer loyalty. Lead customer appreciation events and promote VIP Membership programs Gather community feedback and report insights to internal teams Support resolution of public concerns with empathy and professionalism 4. Encourage the Team Objective: Inspire and train internal teams through insight and enthusiasm. Host bi-monthly 30-minute trainings for Plumbing & HVAC techs (storytelling, role-play, customer impact) Lead weekly 15-minute sessions for Customer Experience & Dispatch teams (mindset, clarity, customer delight) Who You Are A natural connector with high energy and emotional intelligence Gifted in storytelling, persuasion, and active listening Comfortable working with diverse groups-from homeowners to city officials Organized, proactive, and mission-driven Collaborative and experienced in community engagement, with an eye for strategy and impact Requirements No personnel management responsibilities Must be able to work independently with general direction from leadership Reliable transportation for community events and meetings Benefits Health, dental, and vision insurance Paid time off + holiday pay Retirement with company match Base Pay + Monthly Revenue $ earn Year-end bonus & celebration Company-sponsored family events Employee discounts Referral program Partial cell phone reimbursement Continued education & professional development Advancement opportunities Supplemental insurance options View all jobs at this company

Job Type/FLSA Classification: Full-time; Non-Exempt Are you ready to thrive in a dynamic, fast-moving workplace where no two days are the same? Go-Glass is seeking a motivated, detail-driven Customer Service Representative (CSR) to join our high-energy, collaborative team. In this role, you'll be a vital part of keeping operations running smoothly and making every customer interaction count. Your ability to stay cool under pressure, juggle multiple priorities, and stay organized will help drive our success - and yours. What You'll Do (And Love!) * Handle high-volume calls, emails, and walk-ins with confidence, professionalism, and speed. * Provide clear, accurate quotes for walk-in customers and process those orders efficiently from start to finish. * Ensure all jobs are processed to completion, meeting quality standards and supporting the financial goals of the district. * Process payments, assist with accounts receivable, and support light accounting functions/tasks. * Respond promptly to internet inquiries and support customers across all communication channels. * Keep our fast-paced schedule on track by managing installation appointments and follow-ups. * Maintain an organized, clean, and welcoming showroom that reflects Go-Glass standards. * Stay ahead of sales administrative duties-because no detail is too small when it comes to great service. What Makes You a Great Fit * You thrive under pressure and love a challenge - bring on the fast pace! * You're a natural at multitasking and can handle competing priorities with grace. * Your time management and organizational skills keep chaos at bay. * You have a sharp eye for detail - from quotes to scheduling, nothing slips through the cracks. * You bring positivity, professionalism, and a customer-first mindset to everything you do. What You'll Need * High School diploma or equivalent * 1+ year of customer service experience (office or retail preferred) * 1+ year of administrative or clerical experience * Proficiency with Microsoft Office, CRM systems, and standard office equipment * Strong written and verbal communication skills * Top-notch interpersonal skills with a passion for providing outstanding customer service * Excellent organizational skills and attention to detail * Exceptional time management and multi-tasking abilities with a proven ability to meet deadlines * Ability to read measurements (fractions/decimals) and use a tape measure confidently Why Join Go-Glass? * Be part of a tight-knit, supportive team that works hard and celebrates wins. * Enjoy variety - your days will fly by in our busy, fast-moving location. * Build valuable skills in customer service, sales support, and office operations. * Contribute to a company that values integrity, excellence, and teamwork. Ready to Make Every Interaction Count? Apply today - and join a team where your skills, energy, and dedication truly matter! Job Details * Schedule: Full-time, Monday to Friday, 8 AM - 5 PM * Location: In-person at our Lewes, DE office * Travel: Little to no travel required Work Environment / Physical Demands * Office setting with standard equipment (computer, phone, etc.) * Regularly required to sit, talk, hear, use hands, stand, walk, reach, bend * Occasionally lift up to 50 pounds Work Authorization Must be authorized to work in the United States. EEO Statement Go-Glass provides equal employment opportunities to all employees and applicants without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, or veteran status. Other Duties This job description is not all-inclusive and may be revised by management as needed. Duties and responsibilities may be added, removed, or modified at any time.

Datavant is a data platform company and the world's leader in health data exchange. Our vision is that every healthcare decision is powered by the right data, at the right time, in the right format. Our platform is powered by the largest, most diverse health data network in the U.S., enabling data to be secure, accessible and usable to inform better health decisions. Datavant is trusted by the world's leading life sciences companies, government agencies, and those who deliver and pay for care. By joining Datavant today, you're stepping onto a high-performing, values-driven team. Together, we're rising to the challenge of tackling some of healthcare's most complex problems with technology-forward solutions. Datavanters bring a diversity of professional, educational and life experiences to realize our bold vision for healthcare. CPC Processor I Customer Support to ensure the accurate and timely handling of release of information account issues with internal and external customers while maintaining a high level of professionalism. This is a Remote role (Call Center) + Full-Time: Mon-Fri 8:30am-4:00 pm EST + Comfortable working in a high-volume production environment. + Processing medical record requests by taking calls from patients, insurance companies and attorneys to provide medical record status + Documenting information on multiple platforms using two computer monitors. + Proficient in Microsoft office (including Word and Excel) **You will:** + Answer and conduct business on the telephone while maintaining excellent Customer Service. This includes: 100% + Answering release of information related telephone calls and inquiries accurately and timely. + Review, research, resolve and respond to inquiries that are received via telephone, email or written correspondence. + Document all calls, inquiries and resolution in detail in appropriate areas of our software systems. + Follow all department and/or site specific processes and procedures accordingly. + Meet and maintain the department's productivity and quality assurance expectations. + Responsible for following all company policies and procedures as posted or communicated by management. + Maintain confidentiality by keeping all information seen and heard within the boundaries of the role in the strictest confidence. + Maintains a high level of professionalism and good rapport with co-workers and members of management + Maintain open lines of communication with other employees and members of management in regards to any problems, complaints, incidents, etc. immediately. + Performs work in accordance with the training and direction provided and adheres to facility specific procedures + Attends mandatory employee in-service meetings and/or training sessions, if so directed + Maintain an acceptable attendance record and reports to work as scheduled. + Performs other duties as assigned. **What you will bring to the table:** + High school diploma or equivalent. (Must be from an Accredited Institute recognized by the State Dept. of Education.) + Friendly, professional manner of communication. Good customer service skills. + Experience with multi-line phone systems is required. Computer proficiency: Knowledge of MS-Office at intermediate/advanced level and one year experience would be beneficial. + Experience in the following fields would be beneficial: Data Entry, Medical Records, Health Care, Insurance Claims Processing and Proof Reading/Editing of Documents + Ability to stay organized while working quickly. Strong attention to detail is also required. + Passing annual Introductory HIPAA examination. (Testing to be given annually in accordance with employee review.) + Required to take and pass a 90-day ROI Certification course with a score of 85% or higher. + To ensure the safety of patients and staff, many of our clients require post-offer health screenings and proof and/or completion of various vaccinations such as the flu shot, Tdap, COVID-19, etc. Any requests to be exempted from these requirements will be reviewed by Datavant Human Resources and determined on a case-by-case basis. Depending on the state in which you will be working, exemptions may be available on the basis of disability, medical contraindications to the vaccine or any of its components, pregnancy or pregnancy-related medical conditions, and/or religion. We are committed to building a diverse team of Datavanters who are all responsible for stewarding a high-performance culture in which all Datavanters belong and thrive. We are proud to be an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status. At Datavant our total rewards strategy powers a high-growth, high-performance, health technology company that rewards our employees for transforming health care through creating industry-defining data logistics products and services. The range posted is for a given job title, which can include multiple levels. Individual rates for the same job title may differ based on their level, responsibilities, skills, and experience for a specific job. The estimated total cash compensation range for this role is: $15-$18.32 USD To ensure the safety of patients and staff, many of our clients require post-offer health screenings and proof and/or completion of various vaccinations such as the flu shot, Tdap, COVID-19, etc. Any requests to be exempted from these requirements will be reviewed by Datavant Human Resources and determined on a case-by-case basis. Depending on the state in which you will be working, exemptions may be available on the basis of disability, medical contraindications to the vaccine or any of its components, pregnancy or pregnancy-related medical conditions, and/or religion. This job is not eligible for employment sponsorship. Datavant is committed to a work environment free from job discrimination. We are proud to be an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status. To learn more about our commitment, please review our EEO Commitment Statement here (************************************************** . Know Your Rights (*********************************************************************** , explore the resources available through the EEOC for more information regarding your legal rights and protections. In addition, Datavant does not and will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay. At the end of this application, you will find a set of voluntary demographic questions. If you choose to respond, your answers will be anonymous and will help us identify areas for improvement in our recruitment process. (We can only see aggregate responses, not individual ones. In fact, we aren't even able to see whether you've responded.) Responding is entirely optional and will not affect your application or hiring process in any way. Datavant is committed to working with and providing reasonable accommodations to individuals with physical and mental disabilities. If you need an accommodation while seeking employment, please request it here, (************************************************************** Id=**********48790029&layout Id=**********48795462) by selecting the 'Interview Accommodation Request' category. You will need your requisition ID when submitting your request, you can find instructions for locating it here (******************************************************************************************************* . 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Reports to: Call Center Manager Job Summary: Contacting customers when appointments are not sold on the initial sales presentation. The effort is to get a Revisit appointment scheduled for a Home Improvement Consultant back to the home at a time that meets the customers schedules, and our visit parameters, or to make the Rehash Sale over the phone/zoom. During all customer interactions the following expectations must be met: Obtain information which withheld the customer from buying through customer contacts. Continuously follow up with customers if unsuccessful with a one call close attempt Build customer rapport by selling company value Meet all the key performance indicators Compile trends and communicate with Sales Management For Rehash Sales, the following expectations must be met Negotiate contracts and pricing Complete all necessary paperwork and documentation to complete sale with customer. Agent - Essential Job Responsibilities: Revisit support a rate of 75 leads issued per month. Revisit support revenue at 8.5% of total net sales revenue per month. Employees must work 40 hours a week unless authorized by a manager; specific schedule will be at Managements discretion. Rehash minimum of 20 demos (presentations) per month. Rehash minimum of 7 sales per month. Other duties as assigned Experience/Education: High school diploma, two years related experience and, or equivalent combination of education and experience. Prior Call Center experience preferred and or Sales experience. Skills/Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of knowledge, skill, and or ability required. Reasonable accommodations may be made to enable individual with disabilities to perform the essential functions. Intermediate to advanced computer skills Sales and Customer Service experience minimum of 2 years (retail, call center) Good communications skills Organized, knowledgeable, patient, able to manage multiple tasks at one time, work under pressure, firm and courteous Reasoning Skills - Ability to apply common sense, understanding to carry out written and oral instructions. Ability to comprehend and resolve problems. PJFITZ2025

Job Description The Patient Access Representative is responsible for scheduling of all new patient appointments, established patient appointments and routing / receipt of outside doctor offices, other clinical patient needs and BUC incoming physician calls. The call center representative is a proactive, high functioning communicator and problem solver who identifies, addresses and triages incoming calls. This role will focus on a culture of service commitment to BUC's patients.

Job DescriptionBenefits: Bonus based on performance Competitive salary Opportunity for advancement Paid time off Training & development ROLE DESCRIPTION: As a Customer Service Representative - State Farm Agent Team Member with Bill Burris - State Farm Agent, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. Monday Friday 9am to 5pm RESPONSIBILITIES: Answer customer inquiries and provide policy information. Assist clients with policy changes and updates. Process insurance claims and follow up with clients. Maintain accurate records of customer interactions. QUALIFICATIONS: Strong communication and interpersonal skills. Detail-oriented and able to multitask. Previous customer service experience preferred.

Who we are: With Raymour and Flanigan, you'll quickly learn that our core beliefs are about you! We believe that if we treat our associates well, they will treat our customers well. We will continually ask you to think outside of the box to raise the bar in our business and we will do the same for you! It's why we pride ourselves on having the most competitive and comprehensive compensation packages in the furniture industry. This includes health benefits, 401k with company match plus profit sharing, cross training, annual breakfast prepared by our owners and so much more! What you'll do: As a Customer Service Representative, you will play an important role in the lifecycle of every customers' purchase. You bridge the gap between the dream and the reality by assisting customers with scheduling their deliveries, managing payments and skillfully acknowledging customer questions and concerns. You will work independently and on a small team to ensure our vision of enhancing the customer shopping experience is continually strengthened. What we need from you is: * Consistently to provide genuine, friendly, personable and professional service. * Effective communication, interpersonal and organizational skills in person and on the phone. * Demonstrate excellent listening skills and the ability to multi-task within a fast-paced service environment. * Proactively resolve escalated customer issues. * Support sales and operations team members to go above and beyond by advocating for every customer's concerns and requests. * Flexibility to work a retail schedule that includes days, nights, weekends, holidays, and events. We can't wait to get to know you! For a more detailed look into this role click here or copy and paste the following link if using a mobile device ************************************************************************************************************************************ Raymour & Flanigan supports an inclusive workplace where associates excel based on personal merit, qualifications, experience, ability, and job performance. We are strongly committed to inclusivity and diverse workforce. We are committed to a discrimination free workplace where associates are treated with respect and dignity. To achieve this, we do not discriminate against any associate or applicant on the basis of race, creed, color, religion, sex (including pregnancy), age, national origin, physical or mental disability, status as a victim of domestic violence, sexual orientation, sexual and other reproductive health decisions, marital or familial status, genetic information or other basis protected by law. Please note that we are currently unable to offer visa sponsorship for this position. Candidates must have authorization to work in the U.S. without the need for sponsorship now or in the future. Raymour & Flanigan proudly supports a drug and smoke free work environment. Customer service representative Customer support Call center Customer satisfaction Problem-solving Communication skills Customer inquiries Ticketing system Customer complaints Conflict resolution Product knowledge Order processing Service inquiries Multitasking Active listening Empathy Resolution time Customer feedback Service excellence Escalation management Chat support Email support CRM (Customer Relationship Management)

Kedia Corporation connects people with what they want on a global scale. We are committed through use of innovation to create exceptional user experiences. Kedia is engineering. Using cutting edge techniques, we have defined the way business will continue future operations. Our company provides a challenging, fast paced, and growth oriented foundation to develop and empower people to innovate in the business services field Job Description Tasks Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints. Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken. Check to ensure that appropriate changes were made to resolve customers' problems. Determine charges for services requested, collect deposits or payments, or arrange for billing. Refer unresolved customer grievances to designated departments for further investigation. Review insurance policy terms to determine whether a particular loss is covered by insurance. Contact customers to respond to inquiries or to notify them of claim investigation results or any planned adjustments. Resolve customers' service or billing complaints by performing activities such as exchanging merchandise, refunding money, or adjusting bills. Compare disputed merchandise with original requisitions and information from invoices and prepare invoices for returned goods. Obtain and examine all relevant information to assess validity of complaints and to determine possible causes, such as extreme weather conditions that could increase utility bills. Tools used in this occupation: Autodialers - Autodialing systems; Predictive dialers Automated attendant systems - Voice broadcasting systems Automatic call distributor ACD - Automatic call distribution ACD system Scanners Standalone telephone caller identification - Calling line identification equipment; Dialed number identification systems DNIS Technology used in this occupation: Contact center software - Avaya software; Multi-channel contact center software; Timpani Contact Center; Timpani Email Customer relationship management CRM software - Austin Logistics CallSelect; Avidian Technologies Prophet; SSA Global software; Telemation e-CRM Electronic mail software - Astute Solutions PowerCenter; IBM Lotus Notes; Microsoft Outlook Network conferencing software - Active Data Online WebChat; eStara Softphone; Parature eRealtime; Timpani Chat Spreadsheet software - Microsoft Excel Knowledge Customer and Personal Service - Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction. Clerical - Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology. English Language - Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar. Qualifications Skills Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times. Speaking - Talking to others to convey information effectively. Service Orientation - Actively looking for ways to help people. Persuasion - Persuading others to change their minds or behavior. Reading Comprehension - Understanding written sentences and paragraphs in work related documents. Critical Thinking - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems. Writing - Communicating effectively in writing as appropriate for the needs of the audience. Coordination - Adjusting actions in relation to others' actions. Social Perceptiveness - Being aware of others' reactions and understanding why they react as they do. Negotiation - Bringing others together and trying to reconcile differences. Abilities Oral Comprehension - The ability to listen to and understand information and ideas presented through spoken words and sentences. Oral Expression - The ability to communicate information and ideas in speaking so others will understand. Speech Clarity - The ability to speak clearly so others can understand you. Speech Recognition - The ability to identify and understand the speech of another person. Written Expression - The ability to communicate information and ideas in writing so others will understand. Near Vision - The ability to see details at close range (within a few feet of the observer). Problem Sensitivity - The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem. Written Comprehension - The ability to read and understand information and ideas presented in writing. Deductive Reasoning - The ability to apply general rules to specific problems to produce answers that make sense. Inductive Reasoning - The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events). Additional Information If this sounds like the right job for you, then use the button below to submit your resume. We look forward to receiving your application.

Job DescriptionBenefits: Hourly PLUS Commission 401(k) Bonus based on performance Competitive salary Flexible schedule Health insurance Opportunity for advancement Paid time off Training & development ROLE DESCRIPTION: As a Customer Service Representative - State Farm Agent Team Member with Eric Cline - State Farm Agent, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES: Answer customer inquiries and provide policy information. Assist clients with policy changes and updates. Process insurance claims and follow up with clients. Maintain accurate records of customer interactions. QUALIFICATIONS: Strong communication and interpersonal skills. Detail-oriented and able to multitask. Previous customer service experience preferred.

Job Description ABOUT THE JOB You got game? You got spring in your step? You want the best job in the world! And schedules that work with you, not against you? That's right, we live to beat the rush and make it possible to make, bake or take pizzas during the hungry hours of the day and night, part or full time. You'll have plenty of time left over for school, hanging with your friends, or whatever. Sound good? Even if you just need a second job for some extra cash, Domino's Pizza is the perfect place for you. We are searching for qualified customer service reps with personality and people skills. We're growing so fast it's hard to keep up, and that means Domino's has lots of ways for you to grow (if that's what you want), perhaps to management, perhaps beyond. Whether it's your hobby, main-gig, or supplemental job, drop us a line. We're bound to have just the thing for you. ADVANCEMENT Many of our team members began their careers as delivery drivers and today are successful Domino's franchise owners. From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity. DIVERSITY Our mission is to recognize, appreciate, value and utilize the unique talents and contributions of all individuals. To create an environment where all team members, because of their differences, can reach their highest potential. SUMMARY STATEMENT We take pride in our team members and our team members take pride in Domino's Pizza! Being the best pizza delivery company in the world requires exceptional team members working together. At Domino's Pizza, our people come first! JOB REQUIREMENTS You must be 16 years of age or older. General Job Duties For All Store Team Members Operate all equipment. Stock ingredients from delivery area to storage, work area, walk-in cooler. Prepare product. Receive and process telephone orders. Take inventory and complete associated paperwork. Clean equipment and facility approximately daily. Training Orientation and training provided on the job. Communication Skills Ability to comprehend and give correct written instructions. Ability to communicate verbally with customers and co-workers to process orders both over the phone and in person. Essential Functions/Skills Ability to add, subtract, multiply, and divide accurately and quickly (may use calculator). Must be able to make correct monetary change. Verbal, writing, and telephone skills to take and process orders. Motor coordination between eyes and hands/fingers to rapidly and accurately make precise movements with speed. Ability to enter orders using a computer keyboard or touch screen. Work Conditions EXPOSURE TO Varying and sometimes adverse weather conditions when removing trash and performing other outside tasks. In-store temperatures range from 36 degrees in cooler to 90 degrees and above in some work areas. Sudden changes in temperature in work area and while outside. Fumes from food odors. Exposure to cornmeal dust. Cramped quarters including walk-in cooler. Hot surfaces/tools from oven up to 500 degrees or higher. Sharp edges and moving mechanical parts. SENSING Talking and hearing on telephone. Near and mid-range vision for most in-store tasks. Depth perception. Ability to differentiate between hot and cold surfaces. TEMPERAMENTS The ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet strict quality control standards, deal with people, analyze and compile data, make judgments and decisions. Additional Job Details PHYSICAL REQUIREMENTS, including, but not limited to the following: Standing Most tasks are performed from a standing position. Walking surfaces include ceramic tile bricks with linoleum in some food process areas. Height of work surfaces is between 36 and 4. Walking For short distances for short durations Sitting Paperwork is normally completed in an office at a desk or table Lifting Bulk product deliveries are made twice a week or more and are unloaded by the team member using a hand truck. Deliveries may include cases of ingredients and supplies weighing up to 50 pounds with dimensions of up to 3' x 1.5'. Cases are usually lifted from floor and stacked onto shelves up to 72 high. Carrying Large cans, weighing 3 pounds, 7 ounces, are carried from the workstation to storage shelves. Occasionally, pizza sauce weighing 30 pounds is carried from the storage room to the front of the store. Trays of pizza dough are carried three at a time over short distances, and weigh approximately 12 pounds per tray. Pushing To move trays which are placed on dollies. A stack of trays on a dolly is approximately 24 - 30 and requires a force of up to 7.5 pounds to push. Trays may also be pulled. Additional Information Climbing Team members must infrequently navigate stairs or climb a ladder to change prices on signs, wash walls, perform maintenance. Stooping/Bending Forward bending at the waist is necessary at the pizza assembly station. Toe room is present, but workers are unable to flex their knees while standing at this station. Duration of this position is approximately 30 - 45 seconds at one time, repeated continuously during the day. Forward bending is also present at the front counter and when stocking ingredients. Crouching/Squatting Performed occasionally to stock shelves and to clean low areas. Reaching Reaching is performed continuously; up, down and forward. Workers reach above 72 occasionally to turn on/off oven controls, change prices on sign, and lift and lower objects to and from shelves. Workers reaching down to perform such tasks as scooping cornmeal from a plastic barrel, or washing dishes. Workers reach forward when obtaining topping ingredients, cleaning work surfaces, or answering phones. Hand Tasks Eye-hand coordination is essential. Use of hands is continuous during the day. Frequently activities require use of one or both hands. Shaping pizza dough requires frequent and forceful use of forearms and wrists. Workers must manipulate a pizza peel when removing pizza from the oven, and when using the rolling cutter. Frequent and/or forceful pinching is required in the assembly of cardboard pizza boxes. Team Members must be able to grasp cans, the phone, the pizza cutter and pizza peel, and pizza boxes. Machines, Tools, Equipment, Work Aids Team Members may be required to utilize pencils/pens, computers, telephones, calculators, TDD equipment, pizza cutter and pizza peel.