Call center agent jobs in Durham, NC - 342 jobs

Our corporate call center is hiring call center reps for their team! If you thrive in a fast-paced, team environment, and have an eye for detail, great customer service skills, and a willingness to learn and succeed, this role is for you! The ideal candidate would have 3 years of customer service experience either via phone or in-person, and pride themselves on showing up punctually every shift with a positive attitude daily! The details: This position is paid hourly and ranges between $20-$22/hr. based on experience, a minimum of 3 years of customer service experience is required for this position. The scheduled shifts are Monday-Friday, 9 am to 6 pm, and every 3rd Saturday on a rotation. NO SUNDAY WORK REQUIRED! This is an on-site position located off Glenwood Ave. in Raleigh, NC. We are looking for individuals who: Are engaged customer advocates Meet or exceed (attainable) performance targets Are brand ambassadors both internally and externally Think on their feet and can learn in an ever-changing environment Handle customers' needs with integrity and empathy in one transaction Accurately navigating and maneuvering through multiple applications and screens simultaneously Have impeccable time management skills Actively engage and participate in training and weekly coaching sessions Take initiative Are adaptable! Change is a constant in the automotive world, i.e. program offerings, computer tools, process changes, etc. Strive to be the best they can be and maintain a high level of superior customer service/professionalism to a diverse group of customers Benefits, Benefits, and More Benefits! Full-Time Employment Medical, Dental, Vision, and pet insurance options 401k plans with a company match up to 6% Paid time off including holidays, industry-leading parental leave, bereavement leave Fun working environment! Company discounts! Qualifications / Successful candidates for this position will have: 3 years of experience in providing customer service either via phone or in person (required) Have 1 year of call center experience (preferred) Are Bilingual in English/Spanish (preferred) Ability to type accurately and quickly Maintain a positive environment, working with co-workers and customers within a diverse culture Excellent telephone manners and listening skills The ability to relate to customers professionally and courteously The ability to work in a team environment The ability to work under pressure The ability to sit for long periods Excellent attention to detail and multi-tasking ability Self-motivation to work under his/her initiative Must pass a drug test and state, federal, and criminal background check Must have a High School diploma or general education degree (GED). (Associate's degree preferred) Must be at least 18 years of age We are an equal opportunity employer Why Automotive: Career growth: Endless opportunities for career development within our organization, with development programs and training to get you where you want to be. Stability: Even through these uncertain times, Anderson Automotive Group was able to continue to provide excellence in our communities Technology: There is no industry more exciting than Automotive. From keyless entry vehicles to electric cars, there is always something new happening in the industry. You can be a part of these exciting changes.

Job DescriptionSalary: Liberty Medical Specialties, Inc. - a leading provider of home medical equipment, supplies and services - is looking for a full time Customer Service Representative in Durham, NC! The position of Customer Service Representative (CSR) performs the initial intake of patient referrals and customers, processes insurance benefits verification and provides basic equipment demonstration. The CSR is also responsible for preparing and managing paperwork and other documentation required for effective billing and collections. Duties of the CSR position include, but are not limited to, the following: Order taking and basic customer service functions, including collections of patient demographic, medical and therapy information, as well as insurance financial information and documentation. Process retail sales transactions and maintain retail inventory when applicable. Coordinate with warehouse/distribution to ensure proper delivery, set-up/pick-up of equipment and/or supplies Coordinate (via telephone or in person) with customers and referral sources concerning updates and/or changes, as well as received orders for changes or discontinuance of services. Participate in weekly on-call rotation ( not effective immediately: only after successful completion of training requirements). MUST HAVES: Basic knowledge/familiarity with medical terminology and diagnostic codes. Recent experience with insurance verification, healthcare benefits assessment and paperwork/documentation for billing Medicare, Medicaid and private insurances Good organizational skills Effective communication skills Dependable attendance High School Diploma Must pass drug test DESIRED QUALIFICATIONS (will be given preference): At least some college education At least 6 months of recent, related experience. FULL TIME POSITION - benefits (medical, dental, vision, life insurance, PTO, Holiday pay, 401(k) & more) COMPENSATION - Hourly wage APPLY ONLINE TODAY! Simply Click "Apply" at the top of this page. No phone calls please. Liberty Medical Specialties is a family-owned company that opened in October of 1993 with one location. Today, the company services patients throughout the Carolinas and beyond with branches across the state. We are dedicated to providing quality care to our patients; from our family to yours. We comply with the Equal Employment Opportunity Commission and are dedicated to a fair hiring process. We do not make hiring decisions based on race, color, religion, sex ( including pregnancy), national origin, age, disability or genetic information.

Who we are: We are an independent property/casualty insurance agency starting our thirtieth year in Raleigh, NC. Our staff is a tight group with seventy combined years of experience. Our number one goal is to be the best advocate we can be for our clients. We partner with non-profits in our community to assist them in making it a better place to live and work. Who we are looking for: An individual that has a proven record of excellent customer advocacy skills. Someone that is a good listener and empathetic. A property/casualty licence is preferred. Without that a desire and ability to get licensed within ninety days of hire. Enterprising spirit and some sales ability desired. Good time management skills. Technology and computer proficiency. Team player and problem solver. What we offer: A fun and relaxed work environment with a great group of agents. Salary with commission income once licensed. Health insurance. Matching 401 ( K ). Short-term disability. Life insurance. Generous PTO allowance. Professional development. A position in an industry that is thriving. Compensation: $30,000.00 - $55,000.00 per year We are an Independent property/casualty insurance agency located in Raleigh, NC. Being independent means we research multiple companies to find the best match for our client's needs. We are located in Raleigh, have deep roots in the Triangle ( 2022 is our 30th year ) and are very involved in giving back to the community. This agency is independently owned and operated. Your application will go directly to the agency, and all hiring decisions will be made by the management of this agency. All inquiries about employment at this agency should be made directly to the agency location and not to the Independent Insurance Agents of North Carolina.

Call Center Representative - Clinical Research (Bilingual Preferred) Grace Federal Solutions, LLC is a trusted partner in healthcare staffing and clinical research support. We are committed to delivering excellence in service and making a difference in the communities we serve. We are currently seeking a motivated and detail-oriented Call Center Representative to join our clinical research support team in Durham, NC. Position Summary: The Call Center Representative will play a critical role in participant outreach, data collection, and communication in support of clinical research activities. The ideal candidate will have at least 2 years of experience in a call center or clinical research setting, and demonstrate strong communication and data entry skills. Part-time position. Key Skills & Responsibilities: Participant Outreach & Communication: Make outbound calls to potential or enrolled clinical research participants to confirm appointments, gather information, or provide study updates. Answer inbound inquiries from participants regarding research protocols or scheduling. Communicate clearly and professionally with diverse populations, including those from underserved communities. Use bilingual skills (Spanish/English) to ensure accessibility and comprehension for non-English speaking participants. Clinical Research Support: Follow research protocols when interacting with participants and collecting data. Assist with the screening of participants by asking pre-approved eligibility questions. Document all participant interactions in compliance with study guidelines and confidentiality policies. Data Collection & Interpretation: Accurately input participant data into research databases or electronic data capture (EDC) systems. Review participant responses and escalate any data inconsistencies or protocol deviations to the research team. Track follow-up requirements and ensure timely completion of participant touchpoints. Compliance & Quality Assurance: Maintain compliance with HIPAA and institutional policies related to data handling and patient privacy. Participate in call quality audits and training refreshers to ensure high standards of research communication. Why Join Us? Be a part of a mission-driven organization that supports public health and research Join a collaborative team that values diversity, inclusion, and professional growth Opportunity to make a meaningful impact in clinical research and community health To Apply: Submit your resume. Qualified applicants will be contacted to schedule an initial screening interview. Grace Federal Solutions is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Inside Sales Representative Location: Raleigh, NC (ONSITE) Who We Are: West Shore Home is a technology-driven and industry-leading home improvement company specializing in high-quality and convenient remodels of Bathrooms, Windows, Doors, and Flooring. West Shore Home operates in over 40 locations nationwide and is home to over 3,000 employees! Purpose of Position: As an Inside Sales Representative, you will complete inbound and outbound calls with the goal of scheduling appointments for our In-Home Sales Representatives. Key Role Accountabilities: Speak with customers who recently had a project consultation but were unable to move forward at that time - so we are giving these customers a call back to set up a second, faster consultation! Make outbound calls to customers interested in the products West Shore Home has to offer! Receive inbound calls from customers and follow up on inquiries of customers wanting to hear from you! No cold calling! Meet and exceed daily and monthly targets. Attend daily meetings with your team and department leadership to discuss metrics and priorities. Maintain accurate records of all customer interactions in Salesforce. Must-Have Requirements: Excellent Communication Skills: Clear, friendly, and persuasive. Sales-Driven Mindset: You're motivated by goals and take pride in reaching them. Ability to Handle Rejection Positively: You see "no" as an opportunity to improve. Previous Call Center or Sales Experience: Preferred but not required. Benefits: Comprehensive Health Insurance options (Medical, Dental, Vision, Accident, Life, Critical Illness, Short and Long-Term Disability) 401(k) with company match HSA plan with company match Paid holidays and paid time off (PTO) Employee Referral Program Employee Discount Program Paid training and unlimited professional growth potential Compensation: The hourly pay for this position is $19.75 per hour plus monthly bonus potential. Your Recruiter will discuss the bonus potential with you if selected for an interview. Culture and Community: We believe that when employees feel valued and supported, they perform at their best. Our dedication to fostering a strong, value-driven culture has consistently earned us the Top Workplaces USA award as one of the nation's top employers, including recognition in Leadership, Purpose & Values, and Compensation & Benefits. West Shore Home strives to Bring Happiness to Every Home and that goes beyond our customers and employees. We support positive change in our communities by volunteering, giving back, and supporting nonprofits that make a difference. Learn more here: ************************************* #LI-AW1 #corpaw

Tuknik Government Services, LLC, a Koniag Government Services company, is seeking a Call Center Representative to support TGS and our government in Durham, NC. This position requires the candidate to be able to obtain a Public Trust. We offer competitive compensation and an extraordinary benefits package including health, dental and vision insurance, 401K with company matching, flexible spending accounts, paid holidays, three weeks paid time off, and more. Work in a Call Center environment, providing detailed documentation of reported incidents utilizing ServiceNow. The candidate will function as a Customer Service Representative (CSR). The candidate identifies and reports on a wide variety of hardware, software, mainframe access and printer problems. Will be on the phones 7-8 hours a day.All employees are considered mission critical and are expected to report even during inclement weather conditions. Essential Functions, Responsibilities & Duties may include, but are not limited to: The Initial Call Intake function, normally performed by the Customer Service Representative (CSR), provides detailed interaction/incident documentation of reported problems utilizing ServiceNow. Documentation in ServiceNow is required for both real-time voice and virtual reported problems. The contractor documents and provides problem diagnosis and resolution on a wide variety of hardware, software, video, mainframe, and network problems utilizing the Call Center knowledge base. Additionally, the contractor dispatches all vendor hardware maintenance requests, following priority levels as defined in the Standard Operating Procedure (SOP) as well as the procedures documented in the Call Center Hardware Dispatch Guide. Customer Service Representatives also utilize Skype/Teams systems within the Call Center to communicate real-time events to management and customers as required. The Contractor Shall: Utilize email, instant messaging, and other monitoring tools to remain aware of current issues affecting widespread availability. Respond to customer calls concerning general inquiries, providing “how to” assistance for specific problems. Accept and process virtual call inquires for hardware and software. Open a call ticket for every customer contact and determine and document scope, impact, and priority; resolve or escalate to incident (level 2). Follow-up with customers, vendors, or SSA components, as required, to resolve problems and ensure ticket updates are current. Resolve all tickets only when a problem has been rectified to the customer's satisfaction and all steps to resolve an issue are completely documented in the service tickets. Gather information and follow required diagnostic procedures. Responds to email in a timely manner Adhere to the Call Center Policy Document Adhere to the Standard Operating Procedures (SOP). Requirements: Applicants must be able to, with or without reasonable accommodation: Lift and carry up to 50 pounds (telework carrying equipment) Navigate from the parking lot to the entrance and then to the designated workspace Work a minimum of 8 hours with a 30-minute lunch break Can sit or stand for a minimum of 8 hours with a 30-minute lunch break Great Written and Communication Skills - Must have the ability to convey information clearly and effectively Must live within 2 hours of travel of the designated call center for which they are applying. Security Requirement: Ability to obtain a Public Trust Education: The candidate must hold at least one of the following certifications: HDI Customer Service Representative or an A+ certification. Candidates supporting this function shall have a minimum of one year Call Center/Helpdesk experience. Experience with Windows Operating System workstation/server, Microsoft Systems Management Server (SMS), Microsoft Office Suite, Microsoft Exchange/Outlook. Our Equal Employment Opportunity PolicyThe company is an equal opportunity employer. The company shall not discriminate against any employee or applicant because of race, color, religion, creed, ethnicity, sex, sexual orientation, gender or gender identity (except where gender is a bona fide occupational qualification), national origin or ancestry, age, disability, citizenship, military/veteran status, marital status, genetic information or any other characteristic protected by applicable federal, state, or local law. We are committed to equal employment opportunity in all decisions related to employment, promotion, wages, benefits, and all other privileges, terms, and conditions of employment. The company is dedicated to seeking all qualified applicants. If you require an accommodation to navigate or apply for a position on our website, please get in touch with Heaven Wood via e-mail at accommodations@koniag-gs.com or by calling ************ to request accommodations. Koniag Government Services (KGS) is an Alaska Native Owned corporation supporting the values and traditions of our native communities through an agile employee and corporate culture that delivers Enterprise Solutions, Professional Services and Operational Management to Federal Government Agencies. As a wholly owned subsidiary of Koniag, we apply our proven commercial solutions to a deep knowledge of Defense and Civilian missions to provide forward leaning technical, professional, and operational solutions. KGS enables successful mission outcomes for our customers through solution-oriented business partnerships and a commitment to exceptional service delivery. We ensure long-term success with a continuous improvement approach while balancing the collective interests of our customers, employees, and native communities. For more information, please visit ****************** Equal Opportunity Employer/Veterans/Disabled. Shareholder Preference in accordance with Public Law 88-352

Job Description Are you passionate about helping customers and solving problems? Do you thrive in a customer-focused environment? If so, we'd love to have you on our team! We are seeking a dedicated Call Center Representative (CSR) to provide outstanding service and support. The ideal candidate is customer-focused, solution-oriented, and excels in clear and empathetic communication. This role offers competitive pay, opportunities for growth, and comprehensive benefits, including 401(k) matching, healthcare coverage, and paid time off. Responsibilities Handle a high volume of inbound calls while delivering excellent customer service Identify and assess customer needs to ensure satisfaction Build trust and maintain positive relationships through effective communication Provide accurate information using company tools and resources Meet customer service targets and call-handling expectations Address customer inquiries and resolve issues promptly, following up when necessary Maintain detailed records of customer interactions and account updates Adhere to company communication guidelines and best practices Take initiative to go above and beyond to enhance the customer experience Qualifications & Skills Minimum 2 years of Call Center experience Proven ability to exceed performance goals Strong phone communication and active listening skills Experience with CRM systems and customer service tools Ability to adapt to different customer needs and personalities Excellent verbal and written communication skills Strong multitasking, prioritization, and time management abilities Compensation & Schedule Pay: $18.00 - $20.00 per hour + Commissions and Monthly Bonus Potential Available Shifts: 10 AM -7 PM 12PM - 9PM All shifts are Monday-Friday with one- two weekend rotations per month Benefits 401(k) with employer matching Medical, dental, and vision insurance Life insurance Paid time off On-the-job training Employee discounts Opportunities for growth and promotion from within If you're looking for a rewarding customer service role with a company that values both its employees and customers, apply today!

AirClean Job Title: Customer Service Representative Department or Division: Sales Reports To: Sales Manager Written By: Kim Benton and Bill Wickward As part of the overall sales team, the Customer Service Representative is tasked with account retention and notification to ensure proper maintenance and use of customer-purchased safety equipment. Primary role of CSR is to notify existing accounts of the requirements for scheduled maintenance of their ductless fume hoods, workstations, enclosures and devices as outlined by the manufacturer's IFU (instruction for use). Job Duties Provide timely notification to customer to ensure filter change per the company recommendation. Communication will be verbal and written. Perform order entry function for company within Company MRP. Present extended warranty and service contract options to the customer of existing account for consideration. Maintain all customer contact details within company CRM package. Ensure accuracy and completeness. Maintain accurate records of customer files. Communicate and work with company's service department to provide timely answers to customer problems. Inform and communicate with customers about companion products that might be beneficial. Communicate with Company's customers regarding order status and manage client expectations internally/externally. Other administrative duties as assigned by manager to maintain best in class customer service and support. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Minimum Qualifications High school diploma or equivalent. Prior experience working in a call center or customer service department. Proficiency with Microsoft Office. Must be detail oriented. Positive attitude and the ability to work both in a team environment and independently. Preferred Qualifications Experience with MRP system, specifically SAGE 100. Accountabilities: Highest quality of Customer Service is displayed. Foster a team environment between management, production and marketing to ensure corporate goals are achieved. Accurate management of Company CRM and MRP systems. Terms of employment: This is a full-time, non-exempt, hourly position. Hours: The general hours shall be Monday - Friday, 8:00am to 5:00pm, with an hour break for lunch. These hours may vary depending on phone coverage needs. Work Environment: Work is regularly performed in an office environment. Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The employee is frequently required to sit. The employee is occasionally required to stand and/or walk. The employee must occasionally lift, carry, push or pull up to 10 pounds. Travel: No travel required. Benefits: Compensation package includes major medical benefits, dental insurance, vision insurance, Teledoc, life insurance and 401K plan with employer contribution. Paid personal leave plus company paid general holidays and paid company holidays. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Vinventions, a leading global provider of comprehensive wine quality solutions and closures, is looking for an experienced Customer Success Representative with 3+ years of progressive experience providing excellent customer service in a B2B environment. The Inside Customer Success Representative is an integral part of the Direct Sales and Customer Service team responsible for fielding web, email, and phone inquiries- and servicing these inquiries through and beyond the sale. Outbound prospecting and new sales development is also important part of this exciting position. Additional responsibilities include distributor and order processing support. The successful candidate will be a personable, outgoing team player, entrepreneurial in spirit, and motivated to succeed. The candidate will also have excellent interpersonal skills, great written and verbal communication skills, critical thinking skills, and a results-driven focus, with the ability to think quickly and out of the box. Working well in a competitive and dynamic market environment and having a passion for generously serving our customers' needs is a must. A passion for wine is a plus. This is a great opportunity with an innovative, technology-driven, global company that puts customers and employees first. Vinventions believes in empowering each individual, and actively promotes professional and personal growth opportunities for driven employees. Essential Duties and Responsibilities: Deliver best-in-class customer service- responding to customer needs thoroughly, in a timely manner, and with accuracy and detail. Continuously learn and stay up to date regarding Vinventions products and services, our customers, and related industry changes and trends. Proactively field and resolve any customer issues, complaints, and questions. Assist customers with returns issues, order inquiries, and any other requests for information. Accurately enter orders into the computer system(s) from both external customer and inter-company PO's, and actively monitor these orders to ensure their successful production and delivery occur within customer expectations Utilize consultative sales skills Proactively call and email customers to both establish and grow relationships as well as to develop insight into their needs and best strategies to acquire new business Establish, develop, and service new and current customer accounts. Work with Sales and Marketing Team to acquire new customers and business through cold calling, vendor campaigns, and referrals. Research and quote opportunities for product and service fulfillment, effectively using all the available resources to satisfy the customer requirements and achieve Vinventions operational and sales goals. Engage customer contact to learn about future order delivery requirements, forecasts, competitive threats, or new opportunities, and share information in a clean and clear way with the business. Work collaboratively with customers to manage their inventory and schedule their product orders, driving maximum value for the customer and Vinventions. Use proper decorum in all communications with customers both internal and external, in a way that brings credit to Vinventions and enhances the overall relationship. Record sales and lead information in CRM system. Performs other duties as requested, directed, or assigned. Education Requirements: Associates or Bachelor's degree in business, sales, or marketing. If no degree, equivalent experience may be considered as agreed by the hiring manager and Human Resources. Minimum Experience, Knowledge, Skill, and Ability Requirements: Customer service experience preferred. Ability to work autonomously and collaboratively as part of a team Perform order entry and associated customer service and account management tasks (for example: import/export documentation, new customer forms, etc.) Strong organizational, communication, and customer service skills. Basic computer skills, including Outlook, Excel, and Word. Experience with ERP and CRM software tools preferred. Good attention to detail. Able to complete routine paperwork accurately and in a timely manner. A basic understanding of manufacturing processes is helpful. Bi-lingual in Spanish, German, and/or French is helpful.

Job Description Customer Success Representative Employment Type: Full-Time About the Role We are looking for a friendly, proactive, and customer-focused Customer Success Representative to support our clients throughout their entire experience with our company. In this role, you will act as the primary point of contact for customers, helping them onboard, answering questions, resolving issues, and ensuring they get the most value from our products or services. This is an excellent opportunity for someone who enjoys building relationships, providing support, and helping customers succeed. Key Responsibilities Serve as the main point of contact for customer questions, requests, and ongoing support Assist customers with onboarding, setup, or service activation Understand customer needs and guide them through best practices or solutions Follow up with customers to ensure satisfaction and successful use of services Troubleshoot issues and escalate to internal teams when necessary Maintain accurate records of customer interactions, updates, and progress Provide personalized service by understanding customer goals and challenges Monitor customer accounts to identify opportunities for improvement or additional support Collaborate with team members to enhance the customer experience and streamline processes Qualifications Strong communication and interpersonal skills Friendly, patient, and comfortable supporting customers of all backgrounds Ability to problem-solve and manage multiple requests at once Basic computer literacy, including navigating systems or CRMs Experience in customer success, customer service, sales support, or account management is helpful but not required Highly organized, reliable, and detail-oriented Ability to maintain a positive attitude in busy or challenging situations What We Offer Competitive pay with performance bonuses Hands-on training and ongoing coaching Opportunities to grow into senior customer success or account manager roles Supportive and collaborative team environment Ideal Candidate The ideal candidate is someone who genuinely enjoys helping people and wants to build strong, long-term relationships with customers. You'll thrive here if you're proactive, resourceful, patient, and committed to delivering an excellent customer experience from start to finish

Full-time Description About the Company As a life science company and a leading supplier to global research markets, we offer a comprehensive product portfolio along with outstanding hands-on customer service to ensure every laboratory has the tools and support they need. Our markets include pharmaceutical and biotechnology businesses, research institutions, hospitals, reference labs, and more. Be part of making a difference At Genesee, we believe we can help improve our communities and transform the world through science. Our shared desire to make a difference is what drives and inspires us. We are a fast-growing, dynamic team that listens to each other and embraces collaboration. We foster an open, friendly work environment and show up for one another every day. Role: Customer Development Representative (CDR) Reports to: Regional Director of Sales FLSA: Non-Exempt Location: Raleigh, NC Why is this role important at Genesee Scientific? The Customer Development Representative (CDR) plays a critical role in developing and expanding relationships with existing customers and re-engaging inactive accounts. This role focuses on account growth, retention, and long-term customer success, working closely with Account Managers and Sales Leadership to drive sustained revenue. What will you do: Own and manage an assigned book of existing and inactive customer accounts Proactively engage customers to understand purchasing behavior, challenges, and future needs Re-engage dormant accounts and identify opportunities to restore and grow spend Educate customers on Genesee's products, services, promotions, and value proposition Drive incremental revenue by engaging in discovery conversations and gaining customer commitment to participate in a future meeting with their Account Manager Use Salesforce and sales tools to track customer interactions, pipeline, and opportunities Collaborate with Customer Service and Marketing to deliver a seamless customer experience Continue developing advanced sales skills and life science market knowledge through coaching and training Requirements What you will bring: Bachelor's degree in business, science, or equivalent experience 1-3 years of experience in sales, account support, customer development, or customer-facing roles Strong communication skills with the ability to build and maintain customer relationships Proven ability to manage multiple accounts and priorities Results orientated, strong work ethic and an ability to excel within a rapidly changing and growing organization Proficient in Microsoft Office Suite applications; experience with CRM/Salesforce is a plus Ability to thrive in a fast-paced, collaborative environment and effectively manage multiple priorities You'll Be a Great Fit If You Enjoy owning relationships and driving account growth Are proactive, organized, and comfortable managing a book of business Can navigate customer conversations and objections Are curious, analytical, and solution-oriented Are comfortable using technology and data to guide decisions Are interested in building a long-term sales career in life sciences Physical Requirements: Perform the following tasks, with or without reasonable accommodation: Primarily sedentary work on a computer in a climate-controlled office environment Regularly sit for extended periods, with occasional standing, walking, and lifting of up to 25 pounds The role may have limited and periodic overnight travel, i.e. trade shows, sales meetings, etc. At Genesee Scientific, you can have a good job that can grow into a great career. We offer: Training and professional growth initiatives, including comprehensive onboarding programs for new team members We provide financial well-being with competitive compensation packages and 401 (k) retirement savings plans Health care and well-being programs including medical, dental, vision, life, short- and long-term disability and employee assistance programs Paid time off including vacation, sick and 12 holidays Candidates must be legally authorized to work in the United States without the need for current or future employer sponsorship. Employment offers are subject to successful completion of a background check and pre-employment drug test. Genesee Scientific is proud to be an Equal Employment Opportunity employer. We do not discriminate in hiring on the basis of sex, gender identity, sexual orientation, race, color, religious creed, national origin, physical or mental disability, protected Veteran status, or any other characteristic protected by federal, state/province, or local law. Salary Description Starting base salary $52,000.00 + commission

We are seeking an enthusiastic and motivated Call Center Representative to join our customer service team. In this role, you will be the first point of contact for our customers, assisting them with inquiries, resolving issues, and providing information about our products/services. Key Responsibilities: Answer inbound calls and respond to customer inquiries in a timely manner. Provide accurate information about products and services. Resolve customer complaints and issues efficiently and effectively. Maintain detailed records of customer interactions and transactions. Collaborate with team members to improve processes and enhance customer experience. Ensure compliance with company policies and procedures. Qualifications: Previous experience in a call center or customer service role is a plus. Exceptional communication and interpersonal skills. Strong problem-solving abilities and attention to detail. Ability to multitask and work effectively in a fast-paced environment. Proficiency in using computer systems and software.

Full-time Description The Call Center Patient Representative Lead is responsible for guiding the front office team to better business outcomes. Duties include focusing on the constant improvement of customer service, process efficiency and effectiveness, lowering error rates and establishing daily protocols. The Lead must establish and maintain effective relationships with patients, physicians, and staff in order to accomplish these objectives Requirements ESSENTIAL JOB FUNCTION/COMPETENCIES Responsibilities include but are not limited to: Provides ideas and suggestions for process improvements within the department. Monitors registration and scheduling, including insurance verification to ensure processing within prescribed quality standards. Acts as a training resource for new staff and a resource for coworkers, sharing process and workflow information. Ensures staff understanding and compliance of policies, procedures and expectations and assists in communicating any changes when applicable. Serves as first line of assistance to staff. Investigates and resolves patient, technical and workflow problems and escalates to manager for assistance. Helps coordinate and supervise staffing to ensure sufficient staff to cover all aspects of service. Assists manager with responsibilities that include interviewing, hiring, training, performance appraisals, and employee relations. Develops, coordinates, presents and participates in staff education and training programs including new system deployment and go-live support. Provides material and helps develop agendas for routine staff meetings. Maintains customer service objectives. Performs other position related duties as assigned. Employees shall adhere to high standards of ethical conduct and will comply with and assist in complying with all applicable laws and regulations. This will include and not be limited to following the Solaris Health Code of Conduct and all Solaris Health and Affiliated Practice policies and procedures; maintaining the confidentiality of patients' protected health information in compliance with the Health Insurance Portability and Accountability Act (HIPAA); immediately reporting any suspected concerns and/or violations to a supervisor and/or the Compliance Department; and the timely completion the Annual Compliance Training. CERTIFICATIONS, LICENSURES OR REGISTRY REQUIREMENTS N/A KNOWLEDGE | SKILLS | ABILITIES Excellent verbal and written communication skills. Excellent organizational skills and attention to detail. Customer-oriented with ability to remain calm in difficult situations. Skill in using computer programs and applications including Microsoft Office. Knowledge in healthcare systems operations such as EMR. Complies with HIPAA regulations for patient confidentiality. EDUCATION REQUIREMENTS High School Diploma or equivalent required. Associate degree preferred. EXPERIENCE REQUIREMENTS Minimum of 5 years' medical practice experience dealing with patient insurance, patient demographics, precertification, medical records, and appointment information. 3 years' in a Lead PSR or similar medical business office position required. REQUIRED TRAVEL N/A PHYSICAL DEMANDS Carrying Weight Frequency 1-25 lbs. Frequent from 34% to 66% 26-50 lbs. Occasionally from 2% to 33% Pushing/Pulling Frequency 1-25 lbs. Seldom, up to 2% 100 + lbs. Seldom, up to 2% Lifting - Height, Weight Frequency Floor to Chest, 1 -25 lbs. Occasional: from 2% to 33% Floor to Chest, 26-50 lbs. Seldom: up to 2% Floor to Waist, 1-25 lbs. Occasional: from 2% to 33% Floor to Waist, 26-50 lbs. Seldom: up to 2%

Join Our Team as a Call Center Representative! Apex • Family Dermatology • Growing Team, Great Environment At Raleigh Medical Group, we believe that when our team members are well supported, our patients feel the difference. Each day, we strive to create a positive, growth-oriented, and enjoyable workplace. As we continue to expand, we're excited to welcome a Call Center Representative to our Family Dermatology group in Apex! If you love helping others, thrive in a fast-paced environment, and enjoy being the friendly voice patients depend on… keep reading! Why You'll Love Working With Us We take care of our team with a full suite of perks, including: Group Health, Dental, and Vision FSA and HSA options Generous Paid Time Off (PTO) 401(k) with employer match Company-provided Short-Term & Long-Term Disability Company-provided Life Insurance Competitive Salaries Annual Employee Appreciation Events What You'll Be Doing Your days will be full of meaningful interactions and teamwork. You will: Answer and triage incoming calls with professionalism and care Return patient calls and assist with questions Update and maintain accurate patient demographics Process patient portal and website requests Submit new patient requests through the EHR Verify same-day insurance eligibility Handle appointment cancellations Attend meetings and participate in customer service training Collaborate closely with clinical teams to support seamless patient care Assist the front desk when needed (check-in, registration, copays) What You Bring High school diploma or equivalent Experience with EHR systems (highly preferred!) Ability to excel in a high-volume call center Strong communication skills with a focus on patient satisfaction and resolution Bonus Skills We'd Love Familiarity with medical terminology Strong multitasking, time management, and problem-solving Clear and confident communication-phone and in-person Ability to maintain confidentiality and professionalism Reliability, accuracy, and a team-first attitude Experience with common office equipment Physical Requirements Sitting for ~90% of the day Occasional standing, walking, bending, lifting Visual acuity & fine motor skills If you're ready to bring warmth, efficiency, and outstanding service to a team that values you we'd love to meet you! Please no phone calls, solicitors, or recruiting agencies. EEO Statement: Raleigh Medical Group is an equal opportunity employer committed to workplace diversity. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, age, gender identity, protected veterans status, status as a disabled individual, or any other protected group status or non-job characteristic as directed by law.

FASTSIGNS #110201 is hiring for a Customer Service Representative to join our team! Benefits/Perks: Competitive Pay Paid Vacation and Holidays Performance Bonus Ongoing Training Opportunities A Successful FASTSIGNS Customer Service Representative Will: Be the initial contact with current as well as prospective customers in our FASTSIGNS Center Learn to prepare estimates, implement work orders and ensure timely delivery of finished orders Enjoy being involved in daily team meetings, execute business and marketing plans and be intimately involved in the success of the FASTSIGNS Center Work with customers in numerous ways such as email, telephone, in-person and at their place of business Build long-lasting relationships by turning prospects into long term clients. Ideal Qualifications for FASTSIGNS Customer Service Representative: 2-3 years of retail or counter sales experience preferred High school diploma or equivalent Outgoing, responsive, eager to learn and has the ability to build relationships Great listening and organization skills Ability to sit for long periods (4 hours or more) Ability to view a computer screen for long periods (4 hours or more) Ability to work under pressure to output high volume, high-quality work Do you enjoy working with people? Do you enjoy helping people solve problems by offering advice and consultation? Are you looking for a job that offers constant learning, skills growth and a career path? If so, we are looking for employees just like you in the ever-changing Sign Industry. Apply today! Compensation: $0.16 - $0.22 per hour At FASTSIGNS, every day is unique and presents exciting opportunities, including new ways to use your talent and grow your skills. We have a large network of independently owned locations - both locally and internationally - who offer competitive pay and ongoing training opportunities. Are you ready to plan for your future? Discover your next career. Make your statement. Learn more by exploring the positions offered by FASTSIGNS centers. This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to FASTSIGNS Corporate.

Join a team of animal lovers at your locally owned and operated holistic pet supply store! This is not your typical retail customer service position. Your customers are dogs and cats, and we train you to help them live the fullest, healthiest, longest, happiest lives possible. Whether you have lots of pet care experience or you are just interested in getting started, we will train you to be a part of our award-winning customer service team. We consider applicants at all experience levels. Qualifications Some of the job responsibilities include: Helping pets and pet parents- must love pets and people! Learning about animal nutrition & holistic pet care- must have a desire to learn! Stocking & carrying pet food/litter- must be able to repeatedly lift 50 lbs. onto and off of shelves of various heights as well as carry 50 lbs. various distances to customers' cars Running a cash register Working on your feet- must be able to stand for long periods of time Growth & Perks: We here at Unleashed love to promote from within. If you start as a customer service associate and love it, there will be opportunities for growth within Unleashed. If you have relevant experience, we are willing to consider other opportunities from the start. In addition to getting to pet lots of cute dogs, our employees also earn free food for their own pets, a 30% discount at the store, PTO, a retirement account, and more!

Job Brief: Are you looking for a part-time seasonal position that offers flexibility? Would you love to interact and meet people from all over the world Do you enjoy working in a fast-paced environment alongside amazing coworkers? Then this is the job for YOU! Responsibilities: Pier Agents review, input, and verify validity of all travel document proof of citizenship presented by guests for boarding & check-in to ensure compliance with U.S. and International Law. • Pier Agents guide & monitor the flow of guests throughout the terminal exits/entries, including - secure areas, transportation, walkways, Check-in areas, gangways, elevators /escalators. • Pier Agents may assist guests requiring wheelchair assistance throughout the terminal during embark & debark. • Pier Agents assist with set up of pier and/or breakdown at beginning & end of the day as needed. Skills Required: Able to work in and around large groups of people • Basic mathematical skills to accurately handle cash payments from guests/ability to process credit cards • Passion for customer service excellence • Ability to interact and work at all levels as a team member with integrity • Manual dexterity required for reaching for documents operating the cruise line provided laptops check in system

Frontier Auto Parts (********************** is an aftermarket auto parts distributor providing quality auto body collision parts to repair shops in and around the Raleigh region since 1998. We are seeking a Customer Service Representative, preferably with the ability to speak fluent Spanish and English to join our team. What you will do: Create and modify orders Answer phones and use online computer system Process returns and payments Monday - Friday (7:30 am - 5 pm or 9 am - 6 pm, or similar time block like 8 am - 6 pm) Hours over 40 hours/week paid at 1.5x hourly rate Job requirements What we are looking for: Experience in customer service Fluent in English and Spanish Computer-savvy: enter text, enter data, navigate screens etc. Can pass a background check Pay dependent on fit for position and experience. Frontier offers weekly pay, paid time off / sick leave, medical, dental, vision, and more great benefits. All done! Your application has been successfully submitted! Other jobs

At Kim Luxe Travel, we specialize in creating customized, luxury, and budget-friendly travel experiences for clients around the world. We're passionate about helping travelers turn their dream vacations into reality - and we're growing our team of dedicated professionals who love travel as much as we do. Position Overview We're seeking an enthusiastic Travel Customer Service Representative to join our remote team. In this role, you'll assist clients with their travel inquiries, bookings, and post-travel support. The ideal candidate has strong communication skills, a customer-first mindset, and a genuine interest in travel planning. Key Responsibilities Provide excellent customer service via phone, email, and chat. Assist clients with travel quotes, bookings, payments, and itinerary details. Answer questions about destinations, accommodations, and travel options. Communicate professionally with vendors, airlines, and tour operators. Manage client reservations and resolve any travel-related issues. Promote travel packages, upgrades, and special deals. Maintain detailed records of client interactions in the CRM system. Qualifications Previous experience in customer service or the travel industry preferred. Excellent written and verbal communication skills. Strong attention to detail and problem-solving abilities. Ability to multitask in a fast-paced, remote environment. Familiarity with travel booking systems (preferred but not required). Passion for travel and helping others plan unforgettable trips. What We Offer Remote, flexible work schedule. Performance bonuses and commission opportunities. Training and professional development in the travel industry. Access to exclusive travel discounts and perks. Supportive, team-oriented work culture.