Pharmacy Customer Service Rep (Family HealthCare Pharmacy South)
Call center agent job in Fargo, ND
Description & Details: Family Healthcare Pharmacy South is seeking a motivated, experienced Customer Service Representative to join our growing team of innovative professionals. We are a closed door, clinic pharmacy looking for a candidate who will be a positive addition to our team by providing excellent customer service and culturally sensitive patient care. The Pharmacy Customer Service Representative will work under the direct oversight of a Registered Pharmacist to assist patients with ordering and pickup of prescription medications. Pharmacy staff dispense prescriptions, provide patient education on use of medication, perform clinical services related to medication management, maintain patient records, and provide drug and product information to medical providers of the health care center. The pharmacy complies with all state and federal laws regarding the practice of pharmacy. Candidate must possess excellent verbal and written communication skills to work effectively with pharmacy and clinic staff, medical providers, and patients.
Work Schedule: Monday - Friday, 8:15 AM to 5:15 PM
Advertised Salary: $40,000-$45,000 per year, commensurate with experience
Minimum Qualifications:
* Knowledge of medical systems
* Experience working in direct customer service.
* Demonstrated excellent customer service skills.
* Demonstrated excellent organizational skills.
* Demonstrated excellent communication skills.
* Demonstrated ability to collaborate cooperatively with other staff.
* Willingness to actively participate in the continuous quality improvement of pharmacy services
* Record of excellent job attendance
Preferred Qualifications:
* Experience in medical or pharmacy setting
* Familiarity with insurance programs
* Experience with Point of Sale Transactions
* Experience working in a diverse, multicultural setting
Applicant Materials Required:
Resume and cover letter
NDSU OFFERS EXCELLENT BENEFITS!
Full time employees are eligible for the following benefits:
* Health Insurance coverage with 100% of the premium paid for by NDSU for Single or Family Plan
* Option of a PPO/Basic Plan or High Deductible Health Plan with Health Savings Account
* Benefits begin the first of the month following date of hire
* Wellness benefits are included for healthy lifestyle participation
* Superb Retirement Plan
* Employer Contributions range from 7.5% - 12.26% based on position
* Basic Term Life Insurance
* Tuition Waivers for Employee (three classes per calendar year)
* Tuitions Waivers for Spouse/Partner & Dependents (eligible for 50% waiver)
* Paid Leave - including Annual leave, Sick Leave and 10 paid Holidays
* Employee Assistance Program
* Optional benefits include: Supplemental Life, Dental, Vision, Long-term care insurance, Flexible Spending Account (Health & Dependent Care) and Supplemental Retirement Plans
* More Detailed Information Here: Benefits | Human Resources | NDSU
About Us:
North Dakota State University is distinctive as a student focused, land-grant, research university. We educate leaders who solve national and global challenges by providing affordable access to an excellent education that combines teaching and research in a rich learning environment.
NDSU is in the highest Carnegie Classification of Institutions of Higher Education, R1, granted to the top research institutions in the country.
NDSU has offices across the state of North Dakota, and the main campus is in Fargo, on the Minnesota border. Along with Moorhead, Minnesota, Fargo forms one of the largest metropolitan centers between Minneapolis and Seattle. The community is consistently ranked as one of the best places to live.
NDSU is committed to fostering a community where differences are recognized as strengths. Rooted in our land-grant mission, we work together to meet the needs of North Dakota and its communities through education, research and outreach.
Equal Opportunity Statement:
NDSU does not discriminate in its programs and activities on the basis of age, color, gender expression/identity, genetic information, marital status, national origin, participation in lawful off-campus activity, physical or mental disability, pregnancy, public assistance status, race, religion, sex, sexual orientation, spousal relationship to current employee, or veteran status, as applicable. Direct inquiries to: Vice Provost, Title IX/ADA Coordinator, Old Main 201, NDSU Main Campus, Fargo, ND, 58108, ************, ******************.
No Smoking Notice:
As an employer, the State of North Dakota prohibits smoking in all places of state employment in accordance with N.D.C.C. § 23-12-10.
Veteran's Preference Notice:
This position is subject to North Dakota Veteran's Preference requirements.
Reasonable Accommodation Information:
North Dakota State University is committed to providing access and reasonable accommodation in its services, programs, activities, education, and employment for individuals with disabilities. To request disability accommodation in the application process, please contact Human Resources at ************ or ****************.
Part-Time Ramp and Customer Service Agent
Call center agent job in Fargo, ND
Come and work for Envoy Air, an American Airlines Group Company, at Hector International Airport and watch your career take off! You will join a stable, FUN, secure, and fast-growing team committed to providing outstanding customer service.
We are hiring immediately, with no experience required!
Pay rate: $15.77/hr.
Responsibilities
What's in it for you?
Travel for free with your family and friends on flights across the American Airlines global network.
Comprehensive benefits package which includes health, dental, prescription and vision coverage so you stay healthy.
Participate in our 401(k) program starting on your first day of employment! In addition to helping you save for your future, Envoy offers a company match after one year of employment.
In this entry level position, you can enjoy paid on the job training and development programs to take your career to the next level.
Both full-time and part-time positions available.
Flexibility through the ability to trade shifts, as well as available overtime if you are an overachiever.
Take advantage of our major discounts on hotels, cars, cruises and more and become a travel planning expert.
What you will be doing!
Do you find joy and satisfaction in helping people? As a Customer Service Agent, you will leave everyday feeling fulfilled because you have the power to create a positive start to a passenger's trip. Don't let that smile go to waste, be the first to greet passengers and provide a seamless check-in and ticketing experience.
This position provides the perfect balance if you enjoy computers and learning new programs. You will be able to utilize our reservation/ticketing software to rebook itineraries and issue boarding passes all while interacting with customers in a courteous, efficient, and friendly manner.
No time for the gym? No problem! You will get a good workout in while lifting the customers' bags onto the belt and seeing them off to their destination.
Load, unload and sort freight, mail and baggage in a safe manner while also achieving on-time departures and arrivals.
No need for a gym membership as you will be getting your workout in by lifting luggage throughout your shift.
Ability to cruise on the tarmac in our company vehicles while getting the bags to their destination.
Tired of being stuck inside all day? This position will allow you to enjoy the fresh air while working outside in all weather conditions.
This is not a repetitive 9-5 job. Our shifts may vary and include irregular and/or extended hours, weekends, and holidays. Make Envoy your long-term career as the shifts become better and better the longer you are with the company!
Qualifications
Requirements:
Must be able to carry, bend, lift and turn with bags weighing up to 75 pounds.
Possess a valid, unexpired and unsuspended REAL ID-compliant, state driver's license; some license restrictions may prohibit a candidate from being considered for this role
18 years or older.
High school diploma, GED, or international equivalent.
Ability to pass a pre-employment drug screen and background check.
Authorized to work in U.S. without sponsorship.
Explore and gain more insight into Envoy Air at the following link: Envoy Job Videos
Envoy Air is an Equal Opportunity Employer - Minorities/Women/Veterans/Disabled/LGBT.
Envoy Air Inc., a wholly owned subsidiary of American Airlines Group, provides regional flight service to American Airlines under the American Eagle brand and ground handling services for many American Airlines Group flights.
#EnvoyOversight
Auto-ApplyOvernight Call Specialist (In Office Position)
Call center agent job in Fargo, ND
Job Description
FirstLink is looking for Overnight Call Specialists. The Call Specialist will provide support to individuals reaching FirstLink by phone call, text, or online chat. You will lend a listening ear, de-escalate emotional and mental health crises, and make appropriate referrals to local community resources. Your primary responsibility will be engaging with help-seekers across all FirstLink lines, including the 988 Suicide & Crisis Lifeline, 211 Information & Referral Helpline, and various regional or statewide crisis lines. A successful candidate will have some experience in crisis intervention or customer service, as well as strong written and verbal communication skills.
The Overnight shift at FirstLink works from 12AM-8AM or 12AM-8:30AM, and is part of the holiday rotation.
FirstLink provides extensive training to ensure that you are confident and ready to make a difference in the lives of others everyday.
Are you ready for an exciting opportunity? Apply today!
Job Type: Full-time
Salary: $21.00 per hour
Benefits:
Employee Assistance Program
100% paid health, dental, and vision insurance (for the employee only)
Long-term and short-term disability
Life insurance
12 days of paid time off, 8 hours accrued per month during the first calendar year
Schedule:
12AM-8AM or 12AM-8:30AM
Overnight shift
Holidays
Weekend availability
Required Education and Experience:
Must have a high school diploma or GED
Must be 18 years of age or older
Must be able to read, write, and follow oral or written instructions
Minimum of 6 months' working experience in a call center, customer service, human service, or mental health field
Work Location: In person
Relief CSR Driver - Detroit Lakes MN
Call center agent job in Fargo, ND
Vestis Uniforms and Workplace Supplies provides uniforms and related products to more than 400,000 customers nationwide, in virtually every industry. From designing and manufacturing to laundering and delivering, Vestis works with local and national clients to create and maintain a total uniform solution that promotes teamwork and establishes a professional identity. Vestis operates from over 200 locations nationwide.
**Overview** :
The Relief Customer Service Representative (Relief CSR) Driver builds solid, positive working relationships with customers and is highly motivated to exceed their expectations and requirements. Vestis operates in a very competitive environment and successful Relief Customer Service Representative Drivers must be able to balance exceptional customer service with meeting and exceeding individual sales growth goals. As advocates for the organization, Relief Customer Service Representative Drivers strive to generate goodwill and loyalty for the organization while performing their work in a professional manner at all times.
**Schedule** : Full time, 4 day work-week; 1st shift, $24.00/hour PLUS commission
**Responsibilities/Essential Functions:**
+ Safely operate a company vehicle in designated area to provide products and service to a variety of clients.
+ Verify daily preventative maintenance of vehicle and maintain proper operator documentation
+ Manage daily route independently to ensure accurate and timely delivery of product
+ Loads/unloads product per company policies, procedures, and guidelines
+ Review invoices daily for complete and accurate information and make corrections as needed
+ Meet sales goals and promotes overall route growth to enhance profitability
+ Develop leads/prospects, calls on prospective customers to solicit business, prepare service agreements, and install new accounts.
+ Assists the sales organization with the procurement of additional new business
+ Possess a strong understanding of services, policies, and pricing methods and can clearly communicate these to customers
+ Monitor customer feedback and handle customer issues in a prompt and courteous manner
+ Take responsibility for your personal safety and watch out for the safety of others.
+ Use safe precautions, proper tools, and equipment, and adhere to all safe work practices and policies
+ Perform other duties as required or assigned which are reasonably within the scope of the activities enumerated above.
**Knowledge/Skills/Abilities:**
+ Must be a minimum of 21 years of age
+ Must possess a valid driver's license
+ Must be able to obtain DOT medical certification.
+ Previous experience as a driver preferred
+ Demonstrates interpersonal and communication skills, both written and verbal
+ Must have the ability to work independently with limited supervision
+ No preventable fatal accident while operating a CMV in a lifetime
+ No suspension of driving privileges for moving violations in the past 3 years
+ *Pre-employment DOT physical and federal drug screen are required.
**Working Environment/Safety Requirements/Physical Requirements:**
+ Exposure to adverse and varying weather conditions which may include extreme hot/cold temperatures depending on geographical location.
+ Fast-paced environment sometimes requiring irregular and long hours.
+ Must be able to routinely lift and maneuver a minimum of 25 lbs. and load/unload product from truck without assistance.
+ Must be able to occasionally lift and maneuver 50+ lbs.
+ This position requires bending, squatting, climbing, and reaching.
**Education:** High school degree or equivalent
**Licenses & Certifications:** Valid Driver's License (Not CDL), with minimal points/violations in the last three years.
**Location-** Truck is parked in Detroit Lakes MN and driven to 206 Northern Pacific Ave N, Fargo, ND 58102. Candidate should live in or near Detroit Lakes MN.
**Qualifications**
**Education**
**Required**
+ High School or better
**Licenses & Certifications**
**Required**
+ Drivers License (Not CDL)
**Preferred**
+ DOT Medical Certification
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights (**************************** notice from the Department of Labor.
Relief CSR Driver
Call center agent job in Fargo, ND
Vestis Uniforms and Workplace Supplies provides uniforms and related products to more than 400,000 customers nationwide, in virtually every industry. From designing and manufacturing to laundering and delivering, Vestis works with local and national clients to create and maintain a total uniform solution that promotes teamwork and establishes a professional identity. Vestis operates from over 200 locations nationwide.
Overview:
The Relief Customer Service Representative (Relief CSR) Driver builds solid, positive working relationships with customers and is highly motivated to exceed their expectations and requirements. Vestis operates in a very competitive environment and successful Relief Customer Service Representative Drivers must be able to balance exceptional customer service with meeting and exceeding individual sales growth goals. As advocates for the organization, Relief Customer Service Representative Drivers strive to generate goodwill and loyalty for the organization while performing their work in a professional manner at all times.
Schedule: Full time, Monday-Friday 1st shift, $23.00/hour PLUS commission
Responsibilities/Essential Functions:
Safely operate a company vehicle in designated area to provide products and service to a variety of clients.
Verify daily preventative maintenance of vehicle and maintain proper operator documentation
Manage daily route independently to ensure accurate and timely delivery of product
Loads/unloads product per company policies, procedures, and guidelines
Review invoices daily for complete and accurate information and make corrections as needed
Meet sales goals and promotes overall route growth to enhance profitability
Develop leads/prospects, calls on prospective customers to solicit business, prepare service agreements, and install new accounts.
Assists the sales organization with the procurement of additional new business
Possess a strong understanding of services, policies, and pricing methods and can clearly communicate these to customers
Monitor customer feedback and handle customer issues in a prompt and courteous manner
Take responsibility for your personal safety and watch out for the safety of others.
Use safe precautions, proper tools, and equipment, and adhere to all safe work practices and policies
Perform other duties as required or assigned which are reasonably within the scope of the activities enumerated above.
Knowledge/Skills/Abilities:
Must be a minimum of 21 years of age
Must possess a valid driver's license
Must be able to obtain DOT medical certification.
Previous experience as a driver preferred
Demonstrates interpersonal and communication skills, both written and verbal
Must have the ability to work independently with limited supervision
No preventable fatal accident while operating a CMV in a lifetime
No suspension of driving privileges for moving violations in the past 3 years
*Pre-employment DOT physical and federal drug screen are required.
Working Environment/Safety Requirements/Physical Requirements:
Exposure to adverse and varying weather conditions which may include extreme hot/cold temperatures depending on geographical location.
Fast-paced environment sometimes requiring irregular and long hours.
Must be able to routinely lift and maneuver a minimum of 25 lbs. and load/unload product from truck without assistance.
Must be able to occasionally lift and maneuver 50+ lbs.
This position requires bending, squatting, climbing, and reaching.
Education: High school degree or equivalent
Licenses & Certifications: Valid Driver's License (Not CDL), with minimal points/violations in the last three years.
Location- 206 Northern Pacific Ave N, Fargo, ND 58102
Customer Service Representative - State Farm Agent Team Member
Call center agent job in Fargo, ND
Job DescriptionBenefits:
Hourly Plus Commission
401(k)
Bonus based on performance
Competitive salary
Flexible schedule
Opportunity for advancement
Paid time off
Training & development
ROLE DESCRIPTION:
As a Customer Service Representative - State Farm Agent Team Member with Ryan Kill - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.
RESPONSIBILITIES:
Answer customer inquiries and provide policy information.
Assist customers with policy changes and updates.
Process insurance claims and follow up with customers.
Maintain accurate records of customer interactions.
QUALIFICATIONS:
Communication and interpersonal skills.
Detail-oriented and able to multitask.
Previous customer service experience preferred.
Customer Service Representative - Fargo, ND
Call center agent job in Fargo, ND
Kedia Corporation connects people with what they want on a global scale. We are committed through use of innovation to create exceptional user experiences. Kedia is engineering. Using cutting edge techniques, we have defined the way business will continue future operations. Our company provides a challenging, fast paced, and growth oriented foundation to develop and empower people to innovate in the business services field
Job Description
Tasks
Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints.
Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken.
Check to ensure that appropriate changes were made to resolve customers' problems.
Determine charges for services requested, collect deposits or payments, or arrange for billing.
Refer unresolved customer grievances to designated departments for further investigation.
Review insurance policy terms to determine whether a particular loss is covered by insurance.
Contact customers to respond to inquiries or to notify them of claim investigation results or any planned adjustments.
Resolve customers' service or billing complaints by performing activities such as exchanging merchandise, refunding money, or adjusting bills.
Compare disputed merchandise with original requisitions and information from invoices and prepare invoices for returned goods.
Obtain and examine all relevant information to assess validity of complaints and to determine possible causes, such as extreme weather conditions that could increase utility bills.
Tools
used in this occupation:
Autodialers
- Autodialing systems; Predictive dialers
Automated attendant systems
- Voice broadcasting systems
Automatic call distributor ACD
- Automatic call distribution ACD system
Scanners
Standalone telephone caller identification
- Calling line identification equipment; Dialed number identification systems DNIS
Technology
used in this occupation:
Contact center software
- Avaya software; Multi-channel contact center software; Timpani Contact Center; Timpani Email
Customer relationship management CRM software
- Austin Logistics CallSelect; Avidian Technologies Prophet; SSA Global software; Telemation e-CRM
Electronic mail software
- Astute Solutions PowerCenter; IBM Lotus Notes; Microsoft Outlook
Network conferencing software
- Active Data Online WebChat; eStara Softphone; Parature eRealtime; Timpani Chat
Spreadsheet software
- Microsoft Excel
Knowledge
Customer and Personal Service
- Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
Clerical
- Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology.
English Language
- Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
Qualifications
Skills
Active Listening
- Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
Speaking
- Talking to others to convey information effectively.
Service Orientation
- Actively looking for ways to help people.
Persuasion
- Persuading others to change their minds or behavior.
Reading Comprehension
- Understanding written sentences and paragraphs in work related documents.
Critical Thinking
- Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
Writing
- Communicating effectively in writing as appropriate for the needs of the audience.
Coordination
- Adjusting actions in relation to others' actions.
Social Perceptiveness
- Being aware of others' reactions and understanding why they react as they do.
Negotiation
- Bringing others together and trying to reconcile differences.
Abilities
Oral Comprehension
- The ability to listen to and understand information and ideas presented through spoken words and sentences.
Oral Expression
- The ability to communicate information and ideas in speaking so others will understand.
Speech Clarity
- The ability to speak clearly so others can understand you.
Speech Recognition
- The ability to identify and understand the speech of another person.
Written Expression
- The ability to communicate information and ideas in writing so others will understand.
Near Vision
- The ability to see details at close range (within a few feet of the observer).
Problem Sensitivity
- The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem.
Written Comprehension
- The ability to read and understand information and ideas presented in writing.
Deductive Reasoning
- The ability to apply general rules to specific problems to produce answers that make sense.
Inductive Reasoning
- The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events).
Additional Information
If this sounds like the right job for you, then use the button below to submit your resume. We look forward to receiving your application.
Customer Service Rep(01875) - 3955 56th Street South, Suite A
Call center agent job in Fargo, ND
Customer Service Representative/Pizza Maker- Domino's Pizza
Our business is growing as our fan base increases! Domino's Pizza is looking for customer service representatives/pizza makers for our growing team. JOB REQUIREMENTS -At least 16 years of age
-A winning smile, great attitude and customer focused personality
-Excellent attendance & punctuality
-Basic math & money skills
-Ability to work in a fast-paced environment
BENNEFTS
-Flexible schedule
-Growth opportunities
-Pizza discounts
-Team members 18 years of age and older earn up to 50% of their earned wages the next day when signed up for branch.
JOIN THE #1 PIZZA COMPANY TODAY! DOMINO'S PIZZA TEAM HONEY BADGER!
Additional Information
All your information will be kept confidential according to EEO guidelines.
Customer Service Representative Nights and Weekend
Call center agent job in Fargo, ND
Job DescriptionJob Title: Customer Service Representative Reports to: Club Manager Status: Full Time/Part Time/Non-Supervisor/Non-Exempt Responsible for new member sales and creating a positive member experience by providing a superior level of customer service to members, prospective members, and guests.
Essential Duties and Responsibilities
Greet/meet potential members, providing a great customer experience.
Handle front desk related tasks:
o Answering phone calls in a polite and friendly manner to assist with questions or concerns.
o Taking info calls and tours
o Assist in member check-ins, sign-ups, cancellations, BCM amenity usage, and updating member account information.
Facilitate member services issues and questions and forward to Club Manager/Manager in Training/Team Lead as needed.
Help maintain the neatness/cleanliness of the club.
Essential Behavior Requirements
Customer Service: communicates and interacts with customers (including coworkers and the public) in a way that exceeds the customers wants and needs.
Listening: actively listens to customers, (includes coworkers and the public) empathizes (sees the situation from the customers perspective) and works together to solve the problem.
Problem Solving: recognizes and defines problems; analyzes relevant information; encourages alternative solutions and plans to resolve situations; seeks additional assistance when needed.
Diplomacy: demonstrates tact and skill in all interactions while using appropriate behavior and language.
Communication: Ability to communicate questions, concerns or issues to a supervisor in a timely manner.
Minimum Qualifications
Honesty and good work ethic
Strong customer service skills
Basic computer proficiency
Physical Demands
Standing and walking at least 75% of the shift
Talking in person or on the phone at least 75% of the shift
Must be able to lift to 50 lbs. less than 30% of the time.
Benefits
Dollars for Scholars Program
Employee Appreciation Program
Free Membership for self and one family member or friend
Team Member Support Team
Health, Dental and Vision Insurance
Critical Illness Insurance
Short Term Disability Insurance
Accident Insurance
Voluntary Life Insurance
Pet Insurance
HSA
Advancement Opportunities
Check us out on LinkedIn at: Planet Fitness - PF Baseline Fitness
Customer Service Representative - State Farm Agent Team Member
Call center agent job in West Fargo, ND
Job DescriptionBenefits:
401(k) matching
Company parties
Dental insurance
Flexible schedule
Free food & snacks
Health insurance
Opportunity for advancement
Paid time off
Training & development
ROLE DESCRIPTION:
As a customer relations representative with Renee Forde, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.
RESPONSIBILITIES:
First point of contact when greeting customers
Answer customer inquiries and provide policy information.
Assist customers with policy changes and updates.
Process payments
Assist Account Managers will follow up service activities
Maintain and document accurate records of customer interactions.
QUALIFICATIONS:
Upbeat and friendly!
Ability to relate and carry on conversations with customers.
A passion for serving others with a customer centric and team player mindset.
Communication and interpersonal skills.
Detail-oriented and able to multitask.
Previous customer service experience preferred.
Full time or part time position available
Customer Service Representative, Sanford Health
Call center agent job in Fargo, ND
Sanford Health is one of the largest and fastest-growing not-for-profit health systems in the United States. We're proud to offer many development and advancement opportunities to our nearly 50,000 members of the Sanford Family who are dedicated to the work of health and healing across our broad footprint.
Work Shift:
8 Hours - Day Shifts (United States of America)
Scheduled Weekly Hours:
40Salary Range: $16.00 - $25.50
Union Position:
No
Department Details
Summary
The Representative of the Sanford Health will provide effective and efficient handling of phone calls from or to Sanford Health members, providers, and colleagues ensuring a positive experience for all members in a fun and fast-paced atmosphere.
Job Description
Quickly assess the level of complexity of cases and provide resolution or facilitate escalation of phone call inquiries. Provides positive, consistent customer experiences by striving for excellence in understanding and resolving specific requests while showing patience, empathy, compassion and sincerity. Responds to customer questions via inbound and outbound telephone calls and written correspondence. Partners with other Sanford Health departments as needed to coordinate on inquiries requiring in depth research to ensure customer satisfaction regarding member and provider questions. Thoroughly documents interaction for accurate tracking and analysis. Promote the usage of self-service to callers as appropriate. Provide end-user support including navigational questions, basic system issue resolution (e.g., self-service), and escalation as applicable. Highlight opportunities to address common inquiries through existing or new self-service functionalities. Identify opportunities to address common inquiries through improved knowledge management system content and improved methodologies. Ensure compliance with all corporate data administration rules, data security standards, as well as Sanford Health policies and procedures. Follow all Customer Service policies, processes and guidelines. Ability to deliver high quality customer service consistently in a professional manner. Ability to follow strict policy guidelines. Ability to deal effectively with dissatisfied customers. Strong communication skills. Flexibility to accommodate staff scheduling changes. Strong customer service focus. Strong interpersonal and listening skills. Ability to handle multiple customer requests in a timely manner. Attention to detail (particularly with entering data). Ability to follow standard operating procedures. Must have a positive attitude, the ability to learn quickly, and adapt easily to change. Ability to follow standard operating procedures.
Qualifications
High school diploma or equivalent preferred; bachelor's degree is preferred.
Minimum of one year experience in providing customer service. General computer skills including the ability to use the range of Microsoft products (MS Office, Outlook/Exchange). General organizational and proficient problem solving skills.
Sanford is an EEO/AA Employer M/F/Disability/Vet.
If you are an individual with a disability and would like to request an accommodation for help with your online application, please call ************** or send an email to ************************.
Auto-ApplyCustomer Service Representative - State Farm Agent Team Member
Call center agent job in Wahpeton, ND
Job DescriptionBenefits:
401(k) matching
Bonus based on performance
Competitive salary
Paid time off
ROLE DESCRIPTION: As an Office Manager with State Farm - Wahpeton, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.
RESPONSIBILITIES:
Answer customer inquiries and provide policy information.
Assist customers with policy changes and updates.
Process insurance claims and follow up with customers.
Maintain accurate records of customer interactions.
QUALIFICATIONS:
Communication and interpersonal skills.
Detail-oriented and able to multitask.
Previous customer service experience preferred.
Rep Coordinator
Call center agent job in Detroit Lakes, MN
WOW OUR CUSTOMER | MINNESOTA NICE CUSTOMER SERVICE. IT'S A THING.
THE OPPORTUNITY:
WOW our customers by providing MN Nice customer service and supporting our reps in an efficient and effective manner. Assist our valued customers and manufacturers with questions and resolve issues as they arise. Provide assistance to customers by answering questions, placing orders, responding to special requests and troubleshooting issues as they happen to arise. Act as a liaison between our team and Sales Reps by providing excellent customer service to both external and internal customers. You truly are the eyes and ears onsite at our World Headquarters. Troubleshoot orders and regularly communicate issues, concerns, problem-solving solutions, and actions, taken with the guidance of the Customer Service Lead.
Open to onsite or remote.
To be considered for remote you must reside in one of the following states: AZ, CA, CO, FL, GA, IA, ID, IL, IN, KA, MA, MI, MN, MO, NC, ND, NE, NV, NY, OK, PA, SC, SD, TN, TX, VA, WI
SCHEDULE - Monday - Friday 9a-5p CST
PAY - $17-$20/hr
BENEFITS Lakeshirts offers a fun, creative, and team-driven culture where employees are empowered to grow and thrive. We provide competitive pay with daily pay options, comprehensive insurance benefits, up to 22 paid days off in the first year, profit sharing, a 401(k) plan, and unique perks like an onsite cafeteria, a relaxed dress code and more. Join us and be part of a company that values teamwork, innovation, and making work enjoyable every day!
A Typical Day (job functions) | Listen + Think Fast + Take Action + Problem Solve
Analyze orders to identify possible issues or questions that could arise
Work with all departments including art, shipping, production, accounting, etc
Work with customers and reps to handle and resolve all in-house issues
Make sure to get all orders produced correctly and on time
Handle all customer issues like credit requests, pricing issues, and order delays
Provide courteous and professional service
Multi-tasking, attention to detail
Quick response and ability to handle high-pressure
Sales and negotiating skills
Independent decision-making skills with reason and good judgment
Excellent communication skills, both written and oral
Work actively with others to get the issue resolved
Excellent listening skills
Other duties as assigned
Skills (qualifications) | All About the Details + Interruptions Ain't no Thing + People Person
Previous customer service experience required
Must have computer skills, including Excel and access experience
Must be able to type 50 wpm
High school diploma, some college courses preferred, but not required
Ability to work well in a team
Must be able to work in a fast-paced environment
Must be reliable, responsible, and take direction well
Must be detail-oriented and self-motivated
Must be able to handle multiple interruptions and follow through
OUR CULTURE is one-of-a-kind and truly sets us apart. We are proud of our humble beginnings and non-corporate style. We offer a unique atmosphere, unlike any other manufacturer. We work hard to be the best and we seek only committed individuals who will help move our company forward and embrace our values and culture. Lakeshirts | Blue 84 is one of the largest privately owned screen-printing manufacturers in the United States, responsible for decorating and distributing of a wide variety of garments for the resort, college, and K-12 markets. At our headquarters in Detroit Lakes, MN, we employ over 1,000 great people, proudly producing 35,000+ garments daily. It's not just a job but a lifestyle. Our s help support and guide you in the role you play in making our company successful. LIFE'S BETTER IN A T-SHIRT. IT REALLY IS.
Cognitive or Mental Requirements of the Job:
Employee must be able to see and hear, read and write. Requires good judgment, people-oriented, flexible, organized, diplomatic, reliable, enthusiastic, courteous, helpful, and patient.
Remote Qualifications I Minimum Requirements:
To effectively fulfill your responsibilities, we expect remote team members to have a reliable internet connection that meets the following minimum requirements:
Download Speed: A minimum download speed of 100 megabits per second (Mbps) is necessary to ensure swift access to online resources, efficient communication, and seamless collaboration with your colleagues. We recommend 200 Mbps download.
Upload Speed: Your internet connection should have a minimum upload speed of 20 megabits per second (Mbps). This speed allows for smooth sharing of files, participating in virtual meetings, and contribution to our collaborative work environment. We recommend 50 Mbps Upload.
It is important to note that these above requirements are based on the assumption that your internet connection is dedicated primarily to work-related tasks during business hours. We understand that many households have multiple users and may engage in activities such as streaming services like Hulu, Netflix, YouTube, etc. However, your work-related activities must receive the necessary bandwidth and remain uninterrupted.
All remote employees are also responsible for the following:
Must have both Cable and DSL for Internet Types
Must supply their own equipment (including but not limited to monitors, cameras, and computer accessories)
We recommend employees have two monitors for work tasks
Please note that Chromebooks are not compatible with our systems.
Physical Demands:
NEVER: Push, Pull, Climb, Balance, Bend, Twist, Crawl, Reach, Lift 10-24 lbs, Lift 25-50 lbs, Lift over 50 lbs, Carry 10-24 lbs, Carry 25-50 lbs, Carry over 50 lbs
OCCASSIONALLY: Lift, Stand, Carry, Lift under 10 lbs, Carry under 10 lbs, Reach above shoulder height
FREQUENTLY: Walk, Reach at shoulder height
CONTINUOUSLY: Sit, Reach below shoulder height
NOTE: This job description is not intended to be all-inclusive and should in no way be considered a contract or guarantee of employment. Employee may perform other related duties as needed based on the ongoing needs of the business. Minnesota is an Employment-At-Will state and implies no specific length of employment.
Job Posted by ApplicantPro
Rep Coordinator
Call center agent job in Detroit Lakes, MN
WOW OUR CUSTOMER | MINNESOTA NICE CUSTOMER SERVICE. IT'S A THING. THE OPPORTUNITY: WOW our customers by providing MN Nice customer service and supporting our reps in an efficient and effective manner. Assist our valued customers and manufacturers with questions and resolve issues as they arise. Provide assistance to customers by answering questions, placing orders, responding to special requests and troubleshooting issues as they happen to arise. Act as a liaison between our team and Sales Reps by providing excellent customer service to both external and internal customers. You truly are the eyes and ears onsite at our World Headquarters. Troubleshoot orders and regularly communicate issues, concerns, problem-solving solutions, and actions, taken with the guidance of the Customer Service Lead.
Open to onsite or remote.
To be considered for remote you must reside in one of the following states: AZ, CA, CO, FL, GA, IA, ID, IL, IN, KA, MA, MI, MN, MO, NC, ND, NE, NV, NY, OK, PA, SC, SD, TN, TX, VA, WI
SCHEDULE - Monday - Friday 9a-5p CST
PAY - $17-$20/hr
BENEFITS Lakeshirts offers a fun, creative, and team-driven culture where employees are empowered to grow and thrive. We provide competitive pay with daily pay options, comprehensive insurance benefits, up to 22 paid days off in the first year, profit sharing, a 401(k) plan, and unique perks like an onsite cafeteria, a relaxed dress code and more. Join us and be part of a company that values teamwork, innovation, and making work enjoyable every day!
A Typical Day (job functions) | Listen + Think Fast + Take Action + Problem Solve
* Analyze orders to identify possible issues or questions that could arise
* Work with all departments including art, shipping, production, accounting, etc
* Work with customers and reps to handle and resolve all in-house issues
* Make sure to get all orders produced correctly and on time
* Handle all customer issues like credit requests, pricing issues, and order delays
* Provide courteous and professional service
* Multi-tasking, attention to detail
* Quick response and ability to handle high-pressure
* Sales and negotiating skills
* Independent decision-making skills with reason and good judgment
* Excellent communication skills, both written and oral
* Work actively with others to get the issue resolved
* Excellent listening skills
* Other duties as assigned
Skills (qualifications) | All About the Details + Interruptions Ain't no Thing + People Person
* Previous customer service experience required
* Must have computer skills, including Excel and access experience
* Must be able to type 50 wpm
* High school diploma, some college courses preferred, but not required
* Ability to work well in a team
* Must be able to work in a fast-paced environment
* Must be reliable, responsible, and take direction well
* Must be detail-oriented and self-motivated
* Must be able to handle multiple interruptions and follow through
OUR CULTURE is one-of-a-kind and truly sets us apart. We are proud of our humble beginnings and non-corporate style. We offer a unique atmosphere, unlike any other manufacturer. We work hard to be the best and we seek only committed individuals who will help move our company forward and embrace our values and culture. Lakeshirts | Blue 84 is one of the largest privately owned screen-printing manufacturers in the United States, responsible for decorating and distributing of a wide variety of garments for the resort, college, and K-12 markets. At our headquarters in Detroit Lakes, MN, we employ over 1,000 great people, proudly producing 35,000+ garments daily. It's not just a job but a lifestyle. Our s help support and guide you in the role you play in making our company successful. LIFE'S BETTER IN A T-SHIRT. IT REALLY IS.
Cognitive or Mental Requirements of the Job:
Employee must be able to see and hear, read and write. Requires good judgment, people-oriented, flexible, organized, diplomatic, reliable, enthusiastic, courteous, helpful, and patient.
Remote Qualifications I Minimum Requirements:
To effectively fulfill your responsibilities, we expect remote team members to have a reliable internet connection that meets the following minimum requirements:
* Download Speed: A minimum download speed of 100 megabits per second (Mbps) is necessary to ensure swift access to online resources, efficient communication, and seamless collaboration with your colleagues. We recommend 200 Mbps download.
* Upload Speed: Your internet connection should have a minimum upload speed of 20 megabits per second (Mbps). This speed allows for smooth sharing of files, participating in virtual meetings, and contribution to our collaborative work environment. We recommend 50 Mbps Upload.
It is important to note that these above requirements are based on the assumption that your internet connection is dedicated primarily to work-related tasks during business hours. We understand that many households have multiple users and may engage in activities such as streaming services like Hulu, Netflix, YouTube, etc. However, your work-related activities must receive the necessary bandwidth and remain uninterrupted.
All remote employees are also responsible for the following:
* Must have both Cable and DSL for Internet Types
* Must supply their own equipment (including but not limited to monitors, cameras, and computer accessories)
* We recommend employees have two monitors for work tasks
* Please note that Chromebooks are not compatible with our systems.
Physical Demands:
NEVER: Push, Pull, Climb, Balance, Bend, Twist, Crawl, Reach, Lift 10-24 lbs, Lift 25-50 lbs, Lift over 50 lbs, Carry 10-24 lbs, Carry 25-50 lbs, Carry over 50 lbs
OCCASSIONALLY: Lift, Stand, Carry, Lift under 10 lbs, Carry under 10 lbs, Reach above shoulder height
FREQUENTLY: Walk, Reach at shoulder height
CONTINUOUSLY: Sit, Reach below shoulder height
NOTE: This job description is not intended to be all-inclusive and should in no way be considered a contract or guarantee of employment. Employee may perform other related duties as needed based on the ongoing needs of the business. Minnesota is an Employment-At-Will state and implies no specific length of employment.
Communications Call Center Operator
Call center agent job in Fargo, ND
Please provide details within Cover letter or resume of how each of the minimum and/or preferred qualifications have been met. Perform duties associated with clerical and administrative support for the Communications Call Center, a 24/7 center, which is responsible for receiving and dispatching emergency and non-emergency calls related to the overall campus operations. Serve as the primary contact for the University Police and Safety for Administration, students, staff/faculty and the general public. Serve as the campus switchboard operator. Monitor numerous alarm, security and maintenance systems.
Being a telecommunications operator can be a very rewarding and fulfilling profession. It requires a variety of knowledge, skills, and abilities, both physical and mental. A dispatcher must be able to make decisions and act on them with limited time and information in situations where there is an element of danger. He or she must be able to deal with people in a variety of emotional or mental states, while remaining calm and professional.
Responsibilities:
* Receive incoming non-emergency police line and after-hours safety office calls.
* Monitors police and safety alarms including the university E911, Code Blue telephones and SOS/Emergency alarms, and provides the appropriate dispatch and/or notifications in a timely manner.
* Responsible for the timely response, coordination and dispatching for 911 calls for NDSU's areas of responsibility in coordination with the Red River Regional Dispatch Center and local and regional emergency services.
* With the appropriate authorization, transmit emergency mass notification messages and/or timely warnings via the Campus Emergency Notification Systems (CENS).
* Responsible for monitoring 24/7 safety and security surveillance equipment and providing timely notification and/or dispatch as necessary.
* Operates teletype system to run records checks and maintains teletype log for law enforcement operations
* Operate a multi-line digital switchboard, transfers calls and/or informs callers of appropriate telephone numbers in a timely and courteous manner.
* Receives and records equipment and systems trouble calls and notifies and/or dispatches appropriate personnel.
* response personnel and any follow-up notifications for other personnel in accordance with operational procedures.
* Activate weather warning systems and when required remotely unlocking electric doors and/or dispatching officers to open emergency storm shelters.
Work Schedule
Rotating schedule 4 or 5 day work weeks, 40 hours per week. Evening and night hours to include weekends and holidays.
Advertised Salary
$47,000 - $50,000 + Commensurate with experience.
Minimum Qualifications
* High school diploma or GED or an equivalent combination of education and experience sufficient to successfully perform the essential duties of the job
* Knowledge of computer operations sufficient to enter, retrieve and manipulate data
* Ability to read and follow oral and written instructions
* Effectively prioritize situations and make decisions based on the information received
* Able to handle multiple tasks to receive and communicate information to and from several sources ensuring calls for service are dispatched and monitored in a timely manner
* Work under stressful conditions and react appropriately using good judgment
* Availability to work shifts, including nights, weekends and holidays
* Willingness to maintain respectful working relationships with co-workers, supervisors and the general public
Preferred Qualifications
* Knowledge and understanding of the NDSU campus and facilities.
* Experience using New World software.
* Net Keyboard/typing speed of 40 wpm or better.
Physical Demands:
Must frequently be able to stand, walk, sit, speak, hear, use hands and fingers, reach with hands and arms.
Applicant Materials Required:
* Cover letter
* Resumé
Optional documents:
* Veterans Preference Claim Form (DD214)
* Veterans Administration Letter
NDSU OFFERS EXCELLENT BENEFITS!
Full time employees are eligible for the following benefits:
* Health Insurance coverage with 100% of the premium paid for by NDSU for Single or Family Plan
* Option of a PPO/Basic Plan or High Deductible Health Plan with Health Savings Account
* Benefits begin the first of the month following date of hire
* Wellness benefits are included for healthy lifestyle participation
* Superb Retirement Plan
* Employer Contributions range from 7.5% - 12.26% based on position
* Basic Term Life Insurance
* Tuition Waivers for Employee (three classes per calendar year)
* Tuitions Waivers for Spouse/Partner & Dependents (eligible for 50% waiver)
* Paid Leave - including Annual leave, Sick Leave and 10 paid Holidays
* Employee Assistance Program
* Optional benefits include: Supplemental Life, Dental, Vision, Long-term care insurance, Flexible Spending Account (Health & Dependent Care) and Supplemental Retirement Plans
* More Detailed Information Here: Benefits | Human Resources | NDSU
About Us:
North Dakota State University is distinctive as a student focused, land-grant, research university. We educate leaders who solve national and global challenges by providing affordable access to an excellent education that combines teaching and research in a rich learning environment.
NDSU is in the highest Carnegie Classification of Institutions of Higher Education, R1, granted to the top research institutions in the country.
NDSU has offices across the state of North Dakota, and the main campus is in Fargo, on the Minnesota border. Along with Moorhead, Minnesota, Fargo forms one of the largest metropolitan centers between Minneapolis and Seattle. The community is consistently ranked as one of the best places to live.
NDSU is committed to fostering a community where differences are recognized as strengths. Rooted in our land-grant mission, we work together to meet the needs of North Dakota and its communities through education, research and outreach.
No Smoking Notice:
As an employer, the State of North Dakota prohibits smoking in all places of state employment in accordance with N.D.C.C. § 23-12-10.
Equal Opportunity Statement:
NDSU does not discriminate in its programs and activities on the basis of age, color, gender expression/identity, genetic information, marital status, national origin, participation in lawful off-campus activity, physical or mental disability, pregnancy, public assistance status, race, religion, sex, sexual orientation, spousal relationship to current employee, or veteran status, as applicable. Direct inquiries to: Vice Provost, Title IX/ADA Coordinator, Old Main 201, NDSU Main Campus, Fargo, ND, 58108, ************, ******************.
Veteran's Preference Notice:
This position is subject to North Dakota Veteran's Preference requirements.
Reasonable Accommodation Information
North Dakota State University is committed to providing access and reasonable accommodation in its services, programs, activities, education, and employment for individuals with disabilities. To request disability accommodation in the application process, please contact Human Resources at ************ or ****************.
Part-Time Ramp and Customer Service Agent
Call center agent job in Fargo, ND
Come and work for Envoy Air, an American Airlines Group Company, at Hector International Airport and watch your career take off! You will join a stable, FUN, secure, and fast-growing team committed to providing outstanding customer service.
We are hiring immediately, with no experience required!
Pay rate: $15.77/hr.
Responsibilities
What's in it for you?
Travel for free with your family and friends on flights across the American Airlines global network.
Comprehensive benefits package which includes health, dental, prescription and vision coverage so you stay healthy.
Participate in our 401(k) program starting on your first day of employment! In addition to helping you save for your future, Envoy offers a company match after one year of employment.
In this entry level position, you can enjoy paid on the job training and development programs to take your career to the next level.
Both full-time and part-time positions available.
Flexibility through the ability to trade shifts, as well as available overtime if you are an overachiever.
Take advantage of our major discounts on hotels, cars, cruises and more and become a travel planning expert.
What you will be doing!
Do you find joy and satisfaction in helping people? As a Customer Service Agent, you will leave everyday feeling fulfilled because you have the power to create a positive start to a passenger's trip. Don't let that smile go to waste, be the first to greet passengers and provide a seamless check-in and ticketing experience.
This position provides the perfect balance if you enjoy computers and learning new programs. You will be able to utilize our reservation/ticketing software to rebook itineraries and issue boarding passes all while interacting with customers in a courteous, efficient, and friendly manner.
No time for the gym? No problem! You will get a good workout in while lifting the customers' bags onto the belt and seeing them off to their destination.
Load, unload and sort freight, mail and baggage in a safe manner while also achieving on-time departures and arrivals.
No need for a gym membership as you will be getting your workout in by lifting luggage throughout your shift.
Ability to cruise on the tarmac in our company vehicles while getting the bags to their destination.
Tired of being stuck inside all day? This position will allow you to enjoy the fresh air while working outside in all weather conditions.
This is not a repetitive 9-5 job. Our shifts may vary and include irregular and/or extended hours, weekends, and holidays. Make Envoy your long-term career as the shifts become better and better the longer you are with the company!
Qualifications
Requirements:
Must be able to carry, bend, lift and turn with bags weighing up to 75 pounds.
Possess a valid, unexpired and unsuspended REAL ID-compliant, state driver's license; some license restrictions may prohibit a candidate from being considered for this role
18 years or older.
High school diploma, GED, or international equivalent.
Ability to pass a pre-employment drug screen and background check.
Authorized to work in U.S. without sponsorship.
Explore and gain more insight into Envoy Air at the following link: Envoy Job Videos
Envoy Air is an Equal Opportunity Employer - Minorities/Women/Veterans/Disabled/LGBT.
Envoy Air Inc., a wholly owned subsidiary of American Airlines Group, provides regional flight service to American Airlines under the American Eagle brand and ground handling services for many American Airlines Group flights.
#EnvoyOversight
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Auto-ApplyFull-Time Evening Call Specialist (In Office Position)
Call center agent job in Fargo, ND
Job Description
FirstLink is looking for multiple Full-Time Evening Call Specialists. The Call Specialist will provide support to individuals reaching FirstLink by phone call, text, or online chat. You will lend a listening ear, de-escalate emotional and mental health crises, and make appropriate referrals to local community resources. Your primary responsibility will be engaging with help-seekers across all FirstLink lines, including the 988 Suicide & Crisis Lifeline, 211 Information & Referral Helpline, and various regional or statewide crisis lines. A successful candidate will have some experience in crisis intervention or customer service, as well as strong written and verbal communication skills.
This position will work 40 hours/week, Sunday-Thursday or Tuesday-Saturday, and be part of a holiday rotation.
FirstLink provides extensive training to ensure that you are confident and ready to make a difference in the lives of others everyday.
Are you ready for an exciting opportunity? Apply today!
Job Type: Full-time
Salary: $19.00 per hour
Benefits:
Employee Assistance Program
100% paid health, dental, and vision insurance (for the employee only)
Long-term and short-term disability
Life insurance
12 days of paid time off, 8 hours accrued per month during the first calendar year
Schedule:
Sunday-Thursday OR Tuesday-Saturday
4PM-12AM or 4PM-12:30AM
Evening shift
Holidays
Weekend availability
Required Education and Experience:
Must have a high school diploma or GED
Must be 18 years of age or older
Must be able to read, write, and follow oral or written instructions
Minimum of 6 months' working experience in a call center, customer service, human service, or mental health field
Work Location: In person
Relief CSR Driver
Call center agent job in Fargo, ND
Vestis Uniforms and Workplace Supplies provides uniforms and related products to more than 400,000 customers nationwide, in virtually every industry. From designing and manufacturing to laundering and delivering, Vestis works with local and national clients to create and maintain a total uniform solution that promotes teamwork and establishes a professional identity. Vestis operates from over 200 locations nationwide.
**Overview** :
The Relief Customer Service Representative (Relief CSR) Driver builds solid, positive working relationships with customers and is highly motivated to exceed their expectations and requirements. Vestis operates in a very competitive environment and successful Relief Customer Service Representative Drivers must be able to balance exceptional customer service with meeting and exceeding individual sales growth goals. As advocates for the organization, Relief Customer Service Representative Drivers strive to generate goodwill and loyalty for the organization while performing their work in a professional manner at all times.
**Schedule** : Full time, Monday-Friday 1st shift, $23.00/hour PLUS commission
**Responsibilities/Essential Functions:**
+ Safely operate a company vehicle in designated area to provide products and service to a variety of clients.
+ Verify daily preventative maintenance of vehicle and maintain proper operator documentation
+ Manage daily route independently to ensure accurate and timely delivery of product
+ Loads/unloads product per company policies, procedures, and guidelines
+ Review invoices daily for complete and accurate information and make corrections as needed
+ Meet sales goals and promotes overall route growth to enhance profitability
+ Develop leads/prospects, calls on prospective customers to solicit business, prepare service agreements, and install new accounts.
+ Assists the sales organization with the procurement of additional new business
+ Possess a strong understanding of services, policies, and pricing methods and can clearly communicate these to customers
+ Monitor customer feedback and handle customer issues in a prompt and courteous manner
+ Take responsibility for your personal safety and watch out for the safety of others.
+ Use safe precautions, proper tools, and equipment, and adhere to all safe work practices and policies
+ Perform other duties as required or assigned which are reasonably within the scope of the activities enumerated above.
**Knowledge/Skills/Abilities:**
+ Must be a minimum of 21 years of age
+ Must possess a valid driver's license
+ Must be able to obtain DOT medical certification.
+ Previous experience as a driver preferred
+ Demonstrates interpersonal and communication skills, both written and verbal
+ Must have the ability to work independently with limited supervision
+ No preventable fatal accident while operating a CMV in a lifetime
+ No suspension of driving privileges for moving violations in the past 3 years
+ *Pre-employment DOT physical and federal drug screen are required.
**Working Environment/Safety Requirements/Physical Requirements:**
+ Exposure to adverse and varying weather conditions which may include extreme hot/cold temperatures depending on geographical location.
+ Fast-paced environment sometimes requiring irregular and long hours.
+ Must be able to routinely lift and maneuver a minimum of 25 lbs. and load/unload product from truck without assistance.
+ Must be able to occasionally lift and maneuver 50+ lbs.
+ This position requires bending, squatting, climbing, and reaching.
**Education:** High school degree or equivalent
**Licenses & Certifications:** Valid Driver's License (Not CDL), with minimal points/violations in the last three years.
**Location-** 206 Northern Pacific Ave N, Fargo, ND 58102
**Qualifications**
**Education**
**Required**
+ High School or better
**Licenses & Certifications**
**Required**
+ Drivers License (Not CDL)
**Preferred**
+ DOT Medical Certification
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights (**************************** notice from the Department of Labor.
Customer Service Representative - Nights & Weekends
Call center agent job in Moorhead, MN
Job DescriptionBenefits:
Employee discounts
Flexible schedule
Opportunity for advancement
Training & development
Wellness resources
Job Title: Customer Service Representative
Reports to: Club Manager
Status: Full Time/Part Time/Non-Supervisor/Non-Exempt
Job Summary
Responsible for new member sales and creating a positive member experience by providing a superior level of customer service to members, prospective members, and guests.
Essential Duties and Responsibilities
Greet/meet potential members, providing a great customer experience.
Handle front desk related tasks:
o Answering phone calls in a polite and friendly manner to assist with questions or concerns.
o Taking info calls and tours
o Assist in member check-ins, sign-ups, cancellations, BCM amenity usage, and updating member account information.
Facilitate member services issues and questions and forward to Club Manager/Manager in Training/Team Lead as needed.
Help maintain the neatness/cleanliness of the club.
Essential Behavior Requirements
Customer Service: communicates and interacts with customers (including coworkers and the public) in a way that exceeds the customers wants and needs.
Listening: actively listens to customers, (includes coworkers and the public) empathizes (sees the situation from the customers perspective) and works together to solve the problem.
Problem Solving: recognizes and defines problems; analyzes relevant information; encourages alternative solutions and plans to resolve situations; seeks additional assistance when needed.
Diplomacy: demonstrates tact and skill in all interactions while using appropriate behavior and language.
Communication: Ability to communicate questions, concerns or issues to a supervisor in a timely manner.
Minimum Qualifications
Honesty and good work ethic
Strong customer service skills
Basic computer proficiency
Physical Demands
Standing and walking at least 75% of the shift
Talking in person or on the phone at least 75% of the shift
Must be able to lift to 50 lbs. less than 30% of the time.
Benefits
Dollars for Scholars Program
Employee Appreciation Program
Free Membership for self and one family member or friend
Team Member Support Team
Health, Dental and Vision Insurance
Critical Illness Insurance
Short Term Disability Insurance
Accident Insurance
Voluntary Life Insurance
Pet Insurance
HSA
- Advancement Opportunities
Check us out on LinkedIn at: Planet Fitness - PF Baseline Fitness
Customer Service Rep(01932) - 935 37th Ave, Ste 112
Call center agent job in Moorhead, MN
Customer Service Representative/Pizza Maker- Domino's Pizza
Our business is growing as our fan base increases! Domino's Pizza is looking for customer service representatives/pizza makers for our growing team. JOB REQUIREMENTS -At least 16 years of age
-A winning smile, great attitude and customer focused personality
-Excellent attendance & punctuality
-Basic math & money skills
-Ability to work in a fast-paced environment
BENNEFTS
-Flexible schedule
-Growth opportunities
-Pizza discounts
-Team members 18 years of age and older earn up to 50% of their earned wages the next day when signed up for branch.
JOIN THE #1 PIZZA COMPANY TODAY! DOMINO'S PIZZA TEAM HONEY BADGER!
Additional Information
All your information will be kept confidential according to EEO guidelines.