Call Center Agent jobs in Fargo, ND

Aramark Uniform Services is now Vestis! Visit ************** to learn more. Vestis Uniforms and Workplace Supplies provides uniforms and related products to more than 400,000 customers nationwide, in virtually every industry. From designing and manufacturing to laundering and delivering, Vestis works with local and national clients to create and maintain a total uniform solution that promotes teamwork and establishes a professional identity. Vestis operates from over 200 locations nationwide. Overview: The Relief Customer Service Representative (Relief CSR) Driver builds solid, positive working relationships with customers and is highly motivated to exceed their expectations and requirements. Vestis operates in a very competitive environment and successful Relief Customer Service Representative Drivers must be able to balance exceptional customer service with meeting and exceeding individual sales growth goals. As advocates for the organization, Relief Customer Service Representative Drivers strive to generate goodwill and loyalty for the organization while performing their work in a professional manner at all times. Schedule: Full time, Monday-Friday 1st shift, $23.00/hour PLUS commission Responsibilities/Essential Functions: Safely operate a company vehicle in designated area to provide products and service to a variety of clients. Verify daily preventative maintenance of vehicle and maintain proper operator documentation Manage daily route independently to ensure accurate and timely delivery of product Loads/unloads product per company policies, procedures, and guidelines Review invoices daily for complete and accurate information and make corrections as needed Meet sales goals and promotes overall route growth to enhance profitability Develop leads/prospects, calls on prospective customers to solicit business, prepare service agreements, and install new accounts. Assists the sales organization with the procurement of additional new business Possess a strong understanding of services, policies, and pricing methods and can clearly communicate these to customers Monitor customer feedback and handle customer issues in a prompt and courteous manner Take responsibility for your personal safety and watch out for the safety of others. Use safe precautions, proper tools, and equipment, and adhere to all safe work practices and policies Perform other duties as required or assigned which are reasonably within the scope of the activities enumerated above. Knowledge/Skills/Abilities: Must be a minimum of 21 years of age Must possess a valid driver's license Must be able to obtain DOT medical certification. Previous experience as a driver preferred Demonstrates interpersonal and communication skills, both written and verbal Must have the ability to work independently with limited supervision No preventable fatal accident while operating a CMV in a lifetime No suspension of driving privileges for moving violations in the past 3 years *Pre-employment DOT physical and federal drug screen are required. Working Environment/Safety Requirements/Physical Requirements: Exposure to adverse and varying weather conditions which may include extreme hot/cold temperatures depending on geographical location. Fast-paced environment sometimes requiring irregular and long hours. Must be able to routinely lift and maneuver a minimum of 25 lbs. and load/unload product from truck without assistance. Must be able to occasionally lift and maneuver 50+ lbs. This position requires bending, squatting, climbing, and reaching. Education: High school degree or equivalent Licenses & Certifications: Valid Driver's License (Not CDL), with minimal points/violations in the last three years. Location- 206 Northern Pacific Ave N, Fargo, ND 58102

**Aramark Uniform Services is now Vestis!** Visit ************** to learn more. Vestis Uniforms and Workplace Supplies provides uniforms and related products to more than 400,000 customers nationwide, in virtually every industry. From designing and manufacturing to laundering and delivering, Vestis works with local and national clients to create and maintain a total uniform solution that promotes teamwork and establishes a professional identity. Vestis operates from over 200 locations nationwide. **Overview** : The Relief Customer Service Representative (Relief CSR) Driver builds solid, positive working relationships with customers and is highly motivated to exceed their expectations and requirements. Vestis operates in a very competitive environment and successful Relief Customer Service Representative Drivers must be able to balance exceptional customer service with meeting and exceeding individual sales growth goals. As advocates for the organization, Relief Customer Service Representative Drivers strive to generate goodwill and loyalty for the organization while performing their work in a professional manner at all times. **Schedule** : Full time, Monday-Friday 1st shift, $23.00/hour PLUS commission **Responsibilities/Essential Functions:** + Safely operate a company vehicle in designated area to provide products and service to a variety of clients. + Verify daily preventative maintenance of vehicle and maintain proper operator documentation + Manage daily route independently to ensure accurate and timely delivery of product + Loads/unloads product per company policies, procedures, and guidelines + Review invoices daily for complete and accurate information and make corrections as needed + Meet sales goals and promotes overall route growth to enhance profitability + Develop leads/prospects, calls on prospective customers to solicit business, prepare service agreements, and install new accounts. + Assists the sales organization with the procurement of additional new business + Possess a strong understanding of services, policies, and pricing methods and can clearly communicate these to customers + Monitor customer feedback and handle customer issues in a prompt and courteous manner + Take responsibility for your personal safety and watch out for the safety of others. + Use safe precautions, proper tools, and equipment, and adhere to all safe work practices and policies + Perform other duties as required or assigned which are reasonably within the scope of the activities enumerated above. **Knowledge/Skills/Abilities:** + Must be a minimum of 21 years of age + Must possess a valid driver's license + Must be able to obtain DOT medical certification. + Previous experience as a driver preferred + Demonstrates interpersonal and communication skills, both written and verbal + Must have the ability to work independently with limited supervision + No preventable fatal accident while operating a CMV in a lifetime + No suspension of driving privileges for moving violations in the past 3 years + *Pre-employment DOT physical and federal drug screen are required. **Working Environment/Safety Requirements/Physical Requirements:** + Exposure to adverse and varying weather conditions which may include extreme hot/cold temperatures depending on geographical location. + Fast-paced environment sometimes requiring irregular and long hours. + Must be able to routinely lift and maneuver a minimum of 25 lbs. and load/unload product from truck without assistance. + Must be able to occasionally lift and maneuver 50+ lbs. + This position requires bending, squatting, climbing, and reaching. **Education:** High school degree or equivalent **Licenses & Certifications:** Valid Driver's License (Not CDL), with minimal points/violations in the last three years. **Location-** 206 Northern Pacific Ave N, Fargo, ND 58102 **Qualifications** **Education** **Required** + High School or better **Licenses & Certifications** **Required** + Drivers License (Not CDL) **Preferred** + DOT Medical Certification Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (**************************** notice from the Department of Labor.

Job DescriptionSalary: $19-$20 We have an excellent opportunity with a service driven oriented company for an individual with a friendly and energetic phone etiquette, and a strong work ethic. Interested individuals should possess integrity, dedication, and be a team player. Excellent customer service and phone skills, attention to detail, computer proficiency, prior sales experience preferred. Full time with great hours 8am-5pm M-F. $19-$20/hr. plus incentives DOE. No nights or weekends! Job Type: Full-time Pay: $19.00 - $20.00 per hour Expected hours: 40 per week Benefits: 401(k) 401(k) matching Health insurance Dental Insurance Vision insurance On-the-job training Paid time off Holiday Pay Education: High school or equivalent (Required) Experience: Customer service: 2 years (Preferred) Work Location: In person

Location: Downtown Moorhead, MN YOU DO NOT NEED TO KNOW ANYTHING ABOUT INSURANCE FOR THIS POSITION! We will train! Are you extremely organized, and able to multi task in a fast paced environment? Have people told you that you are awesome to work with? Do customers ask for you by name? Do people tell you "I don't know how you keep track of that" or "you are the most organized person I know??" Then YOU are the person we are looking for! We are growing and adding to our team in our downtown Moorhead office. Job Description: Serve as the primary contact for customer service. Answer inbound phone calls on a multi line phone system; screen and forward the calls accordingly. Assist walk in clients with payments, billing inquiries, submitting claims, and policy changes. After training, this role explains insurance coverages to clients, and makes changes to existing policies. Help plan and assist with client appreciation events, such as Customer appreciation day at the movies every January. Insurance license: After 90 days of employment, our candidate will take an insurance license training course, and pass a test to get their insurance license. Study time is given during the work day, and all expenses are employer paid. In our 29 year history, we have never had a team member who didn't pass. In order to be issued an insurance license, the states of North Dakota and Minnesota run a criminal background check. Our applicant must meet the state requirements to become licensed. Qualifications needed: Must be able to pass the state insurance license background check. Minimum of 2 years in customer service at a customer service counter, bank, office, retail store, restaurant is required. We prefer a candidate who has had a supervisory role and has trained in new employees in their previous role. Our candidate MUST be able to multi-task in a very fast paced environment. Minimum of high school diploma or GED. Experience with Microsoft Word, basic Excel, Outlook, and Teams. Strong written & verbal communication skills, problem-solving, and ability to maintain a customer-focused approach. High level of organization and attention to detail. Experience with enforcing company policies and explaining those to customers is preferred. Must have a true passion for customer service to succeed in this role. Key qualities: patience, compassion, and empathy. Work Environment: Full-time position. Monday to Friday 8:00 to 5:00pm for the first 6 months Mon-Thursday 8:00-5:00 and Friday 8:00-2:00pm after 6 months experience and after licensed. Every other Friday, responds to voice mail and responds to clients from home until 5:00. (Laptop provided). We offer amazing, hands on training by a team of 3 other professionals. We have training videos, hands on screen sharing and mentoring, and job aids for every task, making it easy to learn. No evenings, weekends, or holidays. This is an office-based role and will not become a remote position. Work remotely on snow days. Compensation and Benefits: Competitive salary based on experience. The minimum salary for entry level is $47,500 and will increase based on relevant experience. Bonus and commission based on performance. Comprehensive benefits package, including dental, vision, retirement plan, paid holidays, & paid time off. Every other Friday off from Memorial Day to Labor Day if our agency is on track for goals. Opportunities for professional development and career advancement. About our team: We are a team of 4, which includes our agency owner, agency manager, and customer service professionals. We have been in business in Moorhead since 1996. Our team is award winning, and very dynamic. We like to have FUN and achieve TOGETHER. We frequently have coffee or lunches brought into our office. We celebrate WINS together. Our team members are employees of Ostby & Associates, Inc. which is an independently operated branch of American Family. Check out our Google reviews and read what our customers say about us! Potential for advancement. Start date: This position will begin when we find the right candidate. We are flexible to allow our candidate to give notice to their current employer. We are excited to meet you! Apply today.

Kedia Corporation connects people with what they want on a global scale. We are committed through use of innovation to create exceptional user experiences. Kedia is engineering. Using cutting edge techniques, we have defined the way business will continue future operations. Our company provides a challenging, fast paced, and growth oriented foundation to develop and empower people to innovate in the business services field Job Description Tasks Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints. Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken. Check to ensure that appropriate changes were made to resolve customers' problems. Determine charges for services requested, collect deposits or payments, or arrange for billing. Refer unresolved customer grievances to designated departments for further investigation. Review insurance policy terms to determine whether a particular loss is covered by insurance. Contact customers to respond to inquiries or to notify them of claim investigation results or any planned adjustments. Resolve customers' service or billing complaints by performing activities such as exchanging merchandise, refunding money, or adjusting bills. Compare disputed merchandise with original requisitions and information from invoices and prepare invoices for returned goods. Obtain and examine all relevant information to assess validity of complaints and to determine possible causes, such as extreme weather conditions that could increase utility bills. Tools used in this occupation: Autodialers - Autodialing systems; Predictive dialers Automated attendant systems - Voice broadcasting systems Automatic call distributor ACD - Automatic call distribution ACD system Scanners Standalone telephone caller identification - Calling line identification equipment; Dialed number identification systems DNIS Technology used in this occupation: Contact center software - Avaya software; Multi-channel contact center software; Timpani Contact Center; Timpani Email Customer relationship management CRM software - Austin Logistics CallSelect; Avidian Technologies Prophet; SSA Global software; Telemation e-CRM Electronic mail software - Astute Solutions PowerCenter; IBM Lotus Notes; Microsoft Outlook Network conferencing software - Active Data Online WebChat; eStara Softphone; Parature eRealtime; Timpani Chat Spreadsheet software - Microsoft Excel Knowledge Customer and Personal Service - Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction. Clerical - Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology. English Language - Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar. Qualifications Skills Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times. Speaking - Talking to others to convey information effectively. Service Orientation - Actively looking for ways to help people. Persuasion - Persuading others to change their minds or behavior. Reading Comprehension - Understanding written sentences and paragraphs in work related documents. Critical Thinking - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems. Writing - Communicating effectively in writing as appropriate for the needs of the audience. Coordination - Adjusting actions in relation to others' actions. Social Perceptiveness - Being aware of others' reactions and understanding why they react as they do. Negotiation - Bringing others together and trying to reconcile differences. Abilities Oral Comprehension - The ability to listen to and understand information and ideas presented through spoken words and sentences. Oral Expression - The ability to communicate information and ideas in speaking so others will understand. Speech Clarity - The ability to speak clearly so others can understand you. Speech Recognition - The ability to identify and understand the speech of another person. Written Expression - The ability to communicate information and ideas in writing so others will understand. Near Vision - The ability to see details at close range (within a few feet of the observer). Problem Sensitivity - The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem. Written Comprehension - The ability to read and understand information and ideas presented in writing. Deductive Reasoning - The ability to apply general rules to specific problems to produce answers that make sense. Inductive Reasoning - The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events). Additional Information If this sounds like the right job for you, then use the button below to submit your resume. We look forward to receiving your application.

Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products. Responsibilities: Establish customer relationships and follow up with customers, as needed. Use a customer-focused, needs-based review process to educate customers about insurance options. Develop leads, schedule appointments, identify customer needs, and market appropriate products and services. As an Agent Team Member, you will receive... 401k Hourly pay plus commission/bonus (uncapped commission!) Paid time off (vacation and personal/sick days) Flexible hours Growth potential/Opportunity for advancement within my agency Requirements: Interest in marketing products and services based on customer needs Excellent communication skills - written, verbal and listening People-oriented Detail oriented Proactive in problem solving Able to learn computer functions Ability to work in a team environment If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process. This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm.

Job DescriptionROLE DESCRIPTION: As a Customer Service Representative - State Farm Agent Team Member with Todd Vanyo - State Farm Agent, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES: Answer customer inquiries and provide policy information. Assist clients with policy changes and updates. Process insurance claims and follow up with clients. Maintain accurate records of customer interactions. QUALIFICATIONS: Strong communication and interpersonal skills. Detail-oriented and able to multitask. Previous customer service experience preferred.

Job DescriptionJob Title: Customer Service Representative Reports to: Club Manager Status: Full Time/Part Time/Non-Supervisor/Non-Exempt Responsible for new member sales and creating a positive member experience by providing a superior level of customer service to members, prospective members, and guests. Essential Duties and Responsibilities Greet/meet potential members, providing a great customer experience. Handle front desk related tasks: o Answering phone calls in a polite and friendly manner to assist with questions or concerns. o Taking info calls and tours o Assist in member check-ins, sign-ups, cancellations, BCM amenity usage, and updating member account information. Facilitate member services issues and questions and forward to Club Manager/Manager in Training/Team Lead as needed. Help maintain the neatness/cleanliness of the club. Essential Behavior Requirements Customer Service: communicates and interacts with customers (including coworkers and the public) in a way that exceeds the customers wants and needs. Listening: actively listens to customers, (includes coworkers and the public) empathizes (sees the situation from the customers perspective) and works together to solve the problem. Problem Solving: recognizes and defines problems; analyzes relevant information; encourages alternative solutions and plans to resolve situations; seeks additional assistance when needed. Diplomacy: demonstrates tact and skill in all interactions while using appropriate behavior and language. Communication: Ability to communicate questions, concerns or issues to a supervisor in a timely manner. Minimum Qualifications Honesty and good work ethic Strong customer service skills Basic computer proficiency Physical Demands Standing and walking at least 75% of the shift Talking in person or on the phone at least 75% of the shift Must be able to lift to 50 lbs. less than 30% of the time. Benefits Dollars for Scholars Program Employee Appreciation Program Free Membership for self and one family member or friend Team Member Support Team Health, Dental and Vision Insurance Critical Illness Insurance Short Term Disability Insurance Accident Insurance Voluntary Life Insurance Pet Insurance HSA Advancement Opportunities Check us out on LinkedIn at: Planet Fitness - PF Baseline Fitness

Job Description We are seeking a highly motivated and customer-focused Customer Service Representative to serve as the frontline support for customer inquiries, service orders, and issue resolution. In this role, you will play a key part in enhancing customer satisfaction, fostering client loyalty, and supporting ongoing business development efforts. If you enjoy building relationships, solving problems, and delivering exceptional service, we want to hear from you. Key Responsibilities Deliver timely, accurate information to customers and internal stakeholders regarding products, services, and policies. Process customized and complex customer orders, including those with uncertain delivery timelines. Resolve customer questions, issues, and complaints efficiently, escalating when necessary and obtaining managerial approvals when required. Act as a key point of contact for assigned clients, conducting proactive outreach to strengthen relationships and identify new business opportunities. Record and manage all customer interactions in the CRM system to maintain comprehensive and actionable data. Conduct structured interviews with customers using multilevel sales scripts to gather detailed information and clarify needs. Provide an exceptional experience to encourage repeat business and long-term customer retention. Ensure compliance with internal policies, procedures, and applicable regulations; seek supervisory guidance when exceptions are required. Continuously build knowledge of the organizations offerings, tools, and industry practices through training, coaching, and self-directed learning. Required Skills & Competencies Customer-Focused Approach a strong commitment to client satisfaction and service excellence Digital Communication Proficiency skilled in communicating with customers through digital platforms Strong interpersonal and communication skills; able to build rapport and trust Demonstrated ability to resolve issues and navigate challenging customer interactions Aptitude for consultative sales and identifying upsell opportunities Effective questioning techniques and problem-solving mindset Motivated, detail-oriented, and adaptable in a dynamic service environment Qualifications & Experience Prior experience in customer support, sales, or a combination of both is required Minimum of 7 to 12 months of hands-on experience working with customers in a professional setting CRM experience preferred Location: 100% Onsite Schedule: Monday-Friday | Flexible start time between 7:00 AM8:00 AM; end time between 4:00 PM5:00 PM Apply Today If you're passionate about delivering outstanding service and building lasting customer relationships, we invite you to apply now. Join a supportive team environment where your contributions make a real impact every day!

Who we are: Voted Top Workplace USA and MN for 10 years! We are a premier provider of water treatment, heating, cooling, plumbing and electrical services. We know there are a lot of choices for our customers and teammates to choose from for completing work in their home or to have as their work family. By providing 5-star customer service (treating customers' homes like our own), best-in-class products and a positive, rewarding work environment, we have grown to 17 offices and over 260 teammates serving customers across Minnesota and Wisconsin. We keep on growing because we only hire the best, and our customers love us for it. We've been at this a long time, and you have probably seen our trucks and our ads. What you don't know is what it's like to be a part of a team like this. People often come to us looking for a job. They stay with us because they find a fulfilling career, room to grow, and opportunities to excel. The “Aquarius” difference: “Earning the right to be recommended!” Core Values: Our organization believes our Core Values drive success and unify our growing team. Uncompromised Customer Service Unwavering Accountability Contagious Positive Culture Collaborative Why choose Aquarius: Great Company culture in a fast-growing organization: One goal, one team! Family-owned and operated company. Health & Dental for our Employees + Family Life and ADD Insurance STD/LTD Insurance 401(k) company matching Paid time off + Paid holidays. Flexible weekly schedule Career development, on-going training, and growth Main Task You will promote customer satisfaction by converting incoming customer calls into booked service appointments. What you will be doing: Answering incoming calls and creating excellent customer experiences for customers throughout all services areas within 16 locations throughout Minnesota and Wisconsin. We do use a phone script in order to create consistent customer experiences. This does not mean losing the human element of customer service. We think it's important to relate to customers, maintain professionalism and authenticity in each interaction. Participate in ongoing training, dedication to learning and professional growth. Maintain and update our customer database with updates, communication documenting, attention to detail and accuracy. Collaborate with various forms of communication - excellent communication skills written and verbal. Teamwork, supporting customers and other departments to facilitate customer needs. Various hours available plus an occasional Saturday If you want to be part of something bigger than just a job - make this career move and find exactly what you're looking for. We are looking for a full-time or 2 part-time employees at this location. You will work in a place where you will be appreciated by your team and customers, and where your work has a direct effect on the success of the company. If this sounds like you, spend a little time learning about Aquarius Home Services by visiting our website: ******************* Equal opportunity employer

Job DescriptionBenefits: Simple IRA Bonus based on performance Competitive salary Health insurance Paid time off Training & development ROLE DESCRIPTION: As a Customer Service Representative - State Farm Agent Team Member with Nick Christenson - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES: Answer customer inquiries and provide policy information. Assist customers with policy changes and updates. Process insurance claims and follow up with customers. Maintain accurate records of customer interactions. QUALIFICATIONS: Communication and interpersonal skills. Detail-oriented and able to multitask. Previous customer service experience preferred.

About Us Founded in 1975, Arachas Group, LLC is an independent insurance and risk management company offering business, employee benefits, and personal solutions to clients of Bartlett, IL, and 44 states across the United States. At Arachas Group, we work as one to focus on the needs of our clients. We have been providing insurance services to our clients for over 40 years. As an independent insurance agency, we have direct contracts with some of the best insurance companies in the industry. We believe that successful people make successful businesses, which is why we make every effort to provide our employees with an environment in which they can excel. Our professionals are integral in defining our business—delivering results to our clients and driving our company to success. We make it our job to treat them well. We recognize the importance of our employees’ health and wellness. We are committed to providing a high quality, competitive employee benefit program which is designed to address our employees’ benefit needs. Our benefits package is regularly reviewed and modified to offer those benefits most valuable to both the employee and their family. Our agency understands the importance of focus and dedication and we are looking for a permanent team member who understands delivering superior service is what separates us from the rest. We offer competitive salary, generous benefits, and the option for hybrid work. Personal Lines Customer Service Representative II As a Personal Lines Customer Service Representative II, you will be responsible for providing advanced customer service and support to clients with personal insurance policies. Building upon the responsibilities of a Customer Service Representative I, your role will involve handling more complex inquiries, addressing escalated issues, and providing specialized assistance. Responsibilities: First to answer all phone calls, and diligently screen the calls to handle any service tasks that are indicated in this job description. Proactively work with Account Managers to take work from their desks that can be handled within your role. Process endorsements assigned to you by Account Managers. Clearly and effectively communicate to the clients to manage expectations both via the phone and email. This includes taking a proactive approach. Confer with customers to provide detailed information about products and services, quote new business, process renewals and/or cancel accounts, take payments, and provide requested documentation. Maintain records of customer interactions and transactions, recording details of inquiries, comments, and actions taken in the agency management system. Collaborate with team members, mentor staff, provide expertise and answer questions, and participate in formal and informal meetings as needed. Qualifications: High School Diploma or GED equivalent required Active Minnesota Property & Casualty License, or willingness to obtain the license within 90 days of employment Any personal lines insurance experience a plus Proficient with Microsoft Office Suite (Word, Excel, Outlook) Experience with Applied Epic a plus; will consider other agency management systems Have excellent time management skills with a personal accountability mindset as well as technology and computer proficiency, including agency management systems, rating tools, and carrier website navigation. Demonstrate strong customer focus and excellent phone manners; display strong written and verbal communication skills. Possess a sense of urgency, attention to detail, organization, multi-tasking, and follow-up skills, and the ability to handle difficult situations with customers and solve complex problems without direct supervision. Ability to pass a criminal background check Schedule: Monday-Friday, 8:30am-4:30pm Office Location: 1265 Highway 10 W, Detroit Lakes, MN 56501 Benefits: Competitive Salary Commensurate with Experience Health Insurance Plans (PPO, HSA, Copay Options) Dental Insurance Vision Insurance Company Paid Disability Insurance Supplemental Insurance including Critical Illness, Accident, Legal, Pet Insurance 401(k) with Safe Harbor Match Paid Time Off Paid Holidays No Solicitation Notification to Agencies: Please note that Keystone Agency Partners and our Partner Agencies do not accept unsolicited resumes or calls from third-party recruiters or employment agencies. In the absence of a signed Master Service Agreement and approval from HR to submit resumes for a specific requisition, Keystone Agency Partners will not consider or approve payment to any third parties for hires made.

Responsibilities The Cardiac Rehab Registered Nurse coordinates the total nursing care for cardiac rehab patients. Essential Key Job Responsibilities * Observe, monitor, and evaluate cardiac function. * Provide education to the patient and their family. * Records response and progress in patient's chart or enters information into the computer. Non-essential Job Responsibilities * Other duties as assigned by management Qualifications Registered Nurse Degree from an accredited college or university RN License: MN BLS ACLS certification Experience in Cardiac Rehab preferred Overview CHI St. Francis Health is a ministry serving the head of the Red River basin, located in Breckenridge Minnesota, founded by the Franciscan Sisters of Little Falls in 1899. St. Francis is an organization that provides a full continuum of health care services. We promote health, healing and community through works of care and compassion. We are committed to a holistic healing ministry and a quality management philosophy using the St. Francis Core Values for its foundation. Our employees and medical staff take pride in providing innovative and high-quality service in a healing environment. St. Francis Health is a part of CommonSpirit Health, a national health care ministry that shares the following mission, vision, and values.

Job DescriptionBenefits: 401(k) matching Bonus based on performance Competitive salary Paid time off ROLE DESCRIPTION: As an Office Manager with State Farm - Wahpeton, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES: Answer customer inquiries and provide policy information. Assist customers with policy changes and updates. Process insurance claims and follow up with customers. Maintain accurate records of customer interactions. QUALIFICATIONS: Communication and interpersonal skills. Detail-oriented and able to multitask. Previous customer service experience preferred.

Job DescriptionBenefits: Dental insurance Employee discounts Flexible schedule Health insurance Opportunity for advancement Training & development Vision insurance Wellness resources Job Title: Customer Service Representative Reports to: Club Manager Status: Full Time/Part Time/Non-Supervisor/Non-Exempt Job Summary Responsible for new member sales and creating a positive member experience by providing a superior level of customer service to members, prospective members, and guests. Essential Duties and Responsibilities Greet/meet potential members, providing a great customer experience. Handle front desk related tasks: o Answering phone calls in a polite and friendly manner to assist with questions or concerns. o Taking info calls and tours o Assist in member check-ins, sign-ups, cancellations, BCM amenity usage, and updating member account information. Facilitate member services issues and questions and forward to Club Manager/Manager in Training/Team Lead as needed. Help maintain the neatness/cleanliness of the club. Essential Behavior Requirements Customer Service: communicates and interacts with customers (including coworkers and the public) in a way that exceeds the customers wants and needs. Listening: actively listens to customers, (includes coworkers and the public) empathizes (sees the situation from the customers perspective) and works together to solve the problem. Problem Solving: recognizes and defines problems; analyzes relevant information; encourages alternative solutions and plans to resolve situations; seeks additional assistance when needed. Diplomacy: demonstrates tact and skill in all interactions while using appropriate behavior and language. Communication: Ability to communicate questions, concerns or issues to a supervisor in a timely manner. Minimum Qualifications Honesty and good work ethic Strong customer service skills Basic computer proficiency Physical Demands Standing and walking at least 75% of the shift Talking in person or on the phone at least 75% of the shift Must be able to lift to 50 lbs. less than 30% of the time. Benefits Dollars for Scholars Program Employee Appreciation Program Free Membership for self and one family member or friend Team Member Support Team Health, Dental and Vision Insurance Critical Illness Insurance Short Term Disability Insurance Accident Insurance Voluntary Life Insurance Pet Insurance HSA Advancement Opportunities Check us out on LinkedIn at: Planet Fitness - PF Baseline Fitness

Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Customer Service Representative - State Farm Agent Team Member. We seek an energetic professional interested in helping our business grow through value-based conversations and remarkable customer experience. If you are a motivated self starter who thrives in a fast-paced environment, then this is your opportunity for a rewarding career with excellent income and growth potential. Responsibilities Establish customer relationships and follow up with customers, as needed. Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification. Use a customer-focused, needs-based review process to educate customers about insurance options. As an Agent Team Member, you will receive... Hourly pay Valuable experience Growth potential/Opportunity for advancement within my agency Requirements Excellent interpersonal skills Excellent communication skills - written, verbal and listening Self-motivated Detail oriented Proactive in problem solving Dedicated to customer service Ability to work in a team environment Ability to effectively relate to a customer Property and Casualty license (must be able to obtain) Life and Health license (must be able to obtain) If you are motivated to succeed and can see yourself in this role, pleasecomplete our application. We will follow up with you on the next steps inthe interview process. This position is with a State Farm independent contractor agent, not with State Farm InsuranceCompanies. Employees of State Farm agents must be able to successfully complete anyapplicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm.

We are seeking a highly motivated and customer-focused Customer Service Representative to serve as the frontline support for customer inquiries, service orders, and issue resolution. In this role, you will play a key part in enhancing customer satisfaction, fostering client loyalty, and supporting ongoing business development efforts. If you enjoy building relationships, solving problems, and delivering exceptional service, we want to hear from you. Key Responsibilities Deliver timely, accurate information to customers and internal stakeholders regarding products, services, and policies. Process customized and complex customer orders, including those with uncertain delivery timelines. Resolve customer questions, issues, and complaints efficiently, escalating when necessary and obtaining managerial approvals when required. Act as a key point of contact for assigned clients, conducting proactive outreach to strengthen relationships and identify new business opportunities. Record and manage all customer interactions in the CRM system to maintain comprehensive and actionable data. Conduct structured interviews with customers using multilevel sales scripts to gather detailed information and clarify needs. Provide an exceptional experience to encourage repeat business and long-term customer retention. Ensure compliance with internal policies, procedures, and applicable regulations; seek supervisory guidance when exceptions are required. Continuously build knowledge of the organizations offerings, tools, and industry practices through training, coaching, and self-directed learning. Required Skills & Competencies Customer-Focused Approach a strong commitment to client satisfaction and service excellence Digital Communication Proficiency skilled in communicating with customers through digital platforms Strong interpersonal and communication skills; able to build rapport and trust Demonstrated ability to resolve issues and navigate challenging customer interactions Aptitude for consultative sales and identifying upsell opportunities Effective questioning techniques and problem-solving mindset Motivated, detail-oriented, and adaptable in a dynamic service environment Qualifications & Experience Prior experience in customer support, sales, or a combination of both is required Minimum of 7 to 12 months of hands-on experience working with customers in a professional setting CRM experience preferred Location: 100% Onsite Schedule: Monday-Friday | Flexible start time between 7:00 AM8:00 AM; end time between 4:00 PM5:00 PM Apply Today If you're passionate about delivering outstanding service and building lasting customer relationships, we invite you to apply now. Join a supportive team environment where your contributions make a real impact every day!

Who we are: Voted Top Workplace USA and MN for 10 years! We are a premier provider of water treatment, heating, cooling, plumbing and electrical services. We know there are a lot of choices for our customers and teammates to choose from for completing work in their home or to have as their work family. By providing 5-star customer service (treating customers' homes like our own), best-in-class products and a positive, rewarding work environment, we have grown to 17 offices and over 260 teammates serving customers across Minnesota and Wisconsin. We keep on growing because we only hire the best, and our customers love us for it. We've been at this a long time, and you have probably seen our trucks and our ads. What you don't know is what it's like to be a part of a team like this. People often come to us looking for a job. They stay with us because they find a fulfilling career, room to grow, and opportunities to excel. The “Aquarius” difference: “Earning the right to be recommended!” Core Values: Our organization believes our Core Values drive success and unify our growing team. Uncompromised Customer Service Unwavering Accountability Contagious Positive Culture Collaborative Why choose Aquarius: Great Company culture in a fast-growing organization: One goal, one team! Family-owned and operated company. Health & Dental for our Employees + Family Life and ADD Insurance STD/LTD Insurance 401(k) company matching Paid time off + Paid holidays. Flexible weekly schedule Career development, on-going training, and growth Main Task You will promote customer satisfaction by converting incoming customer calls into booked service appointments. What you will be doing: Answering incoming calls and creating excellent customer experiences for customers throughout all services areas within 16 locations throughout Minnesota and Wisconsin. We do use a phone script in order to create consistent customer experiences. This does not mean losing the human element of customer service. We think it's important to relate to customers, maintain professionalism and authenticity in each interaction. Participate in ongoing training, dedication to learning and professional growth. Maintain and update our customer database with updates, communication documenting, attention to detail and accuracy. Collaborate with various forms of communication - excellent communication skills written and verbal.

Job DescriptionJob Title: Customer Service Representative Reports to: Club Manager Status: Full Time/Part Time/Non-Supervisor/Non-Exempt Responsible for new member sales and creating a positive member experience by providing a superior level of customer service to members, prospective members, and guests. Essential Duties and Responsibilities Greet/meet potential members, providing a great customer experience. Handle front desk related tasks: o Answering phone calls in a polite and friendly manner to assist with questions or concerns. o Taking info calls and tours o Assist in member check-ins, sign-ups, cancellations, BCM amenity usage, and updating member account information. Facilitate member services issues and questions and forward to Club Manager/Manager in Training/Team Lead as needed. Help maintain the neatness/cleanliness of the club. Essential Behavior Requirements Customer Service: communicates and interacts with customers (including coworkers and the public) in a way that exceeds the customers wants and needs. Listening: actively listens to customers, (includes coworkers and the public) empathizes (sees the situation from the customers perspective) and works together to solve the problem. Problem Solving: recognizes and defines problems; analyzes relevant information; encourages alternative solutions and plans to resolve situations; seeks additional assistance when needed. Diplomacy: demonstrates tact and skill in all interactions while using appropriate behavior and language. Communication: Ability to communicate questions, concerns or issues to a supervisor in a timely manner. Minimum Qualifications Honesty and good work ethic Strong customer service skills Basic computer proficiency Physical Demands Standing and walking at least 75% of the shift Talking in person or on the phone at least 75% of the shift Must be able to lift to 50 lbs. less than 30% of the time. Benefits Dollars for Scholars Program Employee Appreciation Program Free Membership for self and one family member or friend Team Member Support Team Health, Dental and Vision Insurance Critical Illness Insurance Short Term Disability Insurance Accident Insurance Voluntary Life Insurance Pet Insurance HSA Advancement Opportunities Check us out on LinkedIn at: Planet Fitness - PF Baseline Fitness