Call center agent jobs in Fayetteville, AR - 143 jobs
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Customer Service Representative
Buchanan Hauling & Rigging Inc. 3.7
Call center agent job in Rogers, AR
Customer Service Representative - Rogers, AR
At Buchanan Hauling & Rigging, we're constantly looking for talented individuals at all levels who can deliver the caliber of service our company requires. You know that a positive work environment creates happy employees, which boosts productivity and dedication. On our team, you'll have the support to excel at work and the resources to build a career you can be proud of.
At Buchanan Hauling & Rigging, our employees are our greatest asset. As a Customer Service Representative, you will play a key role in ensuring that we continue the level of service Buchanan is known for. If you're looking for a great career with a dynamic company, join us at Buchanan.
Pay, Benefits, And More.
We are eager to attract the best, so we offer competitive compensation and a generous benefits package, including full health insurance (medical, dental, and vision), 401(k), life insurance, disability and more.
What You'll Do On a Typical Day
Provide order entry support to assigned account managers.
Ensure that all required information is entered in the order entry screen.
Audit shipments, as directed, for accuracy.
Communicate with customers as needed to obtain information.
Assist in scheduling appointments, as needed.
Qualifications:
Strong attention to detail required.
Strong customer service skills preferred.
Minimum of 2 years' work experience preferred.
High school degree or higher preferred.
Be part of something big.
$27k-34k yearly est. 3d ago
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Student Engagement Specialist (PHS Fayetteville)
Responsive Education Solutions 3.5
Call center agent job in Fayetteville, AR
Student Engagement Specialist
Assist teachers with monitoring of the learning center and facilitating students' learning progress.
Qualifications:
Education/Certification:
Must be a high school graduate or hold a General Educational Development (GED) certificate
Obtain an Associate's Degree or Higher
Complete two years of study at an institution of higher education OR (In Arkansas, 60 college credit hours are required.)
Meet a rigorous standard of quality and be able to demonstrate, through formal State or local academic assessment, knowledge of and the ability to assist in instruction (In Arkansas, this must be met via the ETS Parapro Assessment and a minimum of 457 must b obtained.)
Have experience working with students or parents as approved by the employing superintendent
Experience may be work in church related schools, day camps, youth groups, private schools, licensed day-care centers, or similar experience; or
Experience:
6+ months of experience working for Public or Private School. (preferred)
Required Knowledge, Skills, and Abilities (KSAs):
Passion for children.
Ability and patience to work interactively with children.
Basic knowledge of federal and state education laws.
Computer literate.
Strong organizational, time management, communication, and interpersonal skills.
Able to learn and implement teaching curriculum software programs and instruct students on utilization.
Able to follow verbal and written instructions.
Excellent verbal and written communication skills.
Ability to manage multiple priorities effectively.
Ability to develop and maintain effective working relationships.
Ability to travel as necessary.
Responsibilities and Duties:
Assist teacher or Coordinator in all areas of work.
Implement instructional program and lesson plans under the supervisor of Coordinator or Teacher
Assist with understanding assessments
Assist teachers in checking daily goals to ensure work is being completed.
Motivate students for maximum learning.
Participate in faculty and professional meetings, educational conferences, and teacher training workshops.
Inspire students with consistency, care, and interest to build students' self-esteem, and promote further success.
Praise students, compliment them and encourage them in order to build character.
Be able to facilitate activities that promote speaking, listening, reading, and writing in English.
Perform special projects, during and after normal business hours, and other duties as assigned.
All other duties as assigned by supervisor.
Equipment Used:
All equipment required to perform jobs duties and task previously described.
Physical / Environmental Factors:
The physical demands are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Responsive Education Solutions considers applicants for all positions without regards to race, color, national origin, age, religion, sex, marital status, veteran or military status, disability, or any other legally protected status. Being authorized to work in the U.S. is a precondition of employment. ResponsiveEd is an Equal Opportunity Employer.
$43k-52k yearly est. 5d ago
Call Center Rep - In Office
Everett and Associates
Call center agent job in Roland, OK
Crafting Brighter Futures for Businesses & Families across the US
At the forefront of specialized financial services, we help families safeguard their assets and promise a profound purpose: ensuring a brighter future for every client.
As a Benefits Representative, you play a pivotal role in helping families protect their assets and secure their futures. You'll be the face of our company, embodying our values and commitment.
Primary Responsibilities:
Engage with clients to understand their financial goals and concerns.
Present tailored solutions to safeguard their assets effectively.
Maintain a pulse on the industry, ensuring you offer the best and most updated advice.
Foster relationships and ensure our clients always have someone they can turn to.
Why Work With Us?
Flexible Scheduling: Enjoy the benefits of a full-time role that has flexible hours.
Unlimited Earning Potential: Your dedication determines your earnings*.
Company Culture: At our company people are ambitious but respectful, high-energy, and treat every member like family. We do (optional) company outings frequently!
Grow with Us: Dive into continuous learning and development opportunities.
Application Process:
Submit Your Application: No stringent qualifications needed. We believe in potential.
Virtual Company Overview: Once your application is in, you'll receive an invite to a virtual overview, detailing everything you need to know about the position. This session lasts 20-30 minutes, and you can self-schedule at your convenience, often on the same day.
Interact with Us: During the overview, you'll have the chance to chat with our team members and ask any questions.
FAQs:
When will I hear back after applying? Typically, within 24 hours.
Is there any specific software I need for the virtual overview? No, our platform is accessible through any standard web browser. Details will be provided in the invitation.
What's the growth trajectory for a Benefits Representative? Our focus is on continuous learning and development. Many of our reps have seen exponential career growth within our organization.
* This is a commission only role with average earnings of $65,000+ in the first year and uncapped room for rapid growth based on performance.
State and federal laws require licensing to sell certain insurance products. Ability to obtain a license is required.
$65k yearly 11d ago
Part-Time Ramp and Customer Service Agent
Envoy Air Inc. 4.0
Call center agent job in Fort Smith, AR
Come and work for Envoy Air, an American Airlines Group Company, at Fort Smith Regional Airport and watch your career take off! You will join a stable, FUN, secure, and fast-growing team committed to providing outstanding customer service.
We are hiring immediately, with no experience required!
Pay rate: $14.64/hr
Responsibilities
What's in it for you?
Travel for free with your family and friends on flights across the American Airlines global network
Comprehensive benefits package which includes health, dental, prescription and vision coverage so you stay healthy
401(k) program upon hire (depending on the workgroup, employer contributions to your 401(k) are available after one year) which allows you to start saving for your future
In this entry level position, you can enjoy paid on the job training and development programs to take your career to the next level
Both full-time and part-time positions available
Flexibility through the ability to trade shifts, as well as available overtime if you are an overachiever
Take advantage of our major discounts on hotels, cars, cruises and more and become a travel planning expert
What you will be doing!
Do you find joy and satisfaction in helping people? As a Customer Service Agent, you will leave everyday feeling fulfilled because you have the power to create a positive start to a passenger's trip. Don't let that smile go to waste, be the first to greet them and provide a seamless check-in and ticketing experience
This position provides the perfect balance if you enjoy computers and learning new programs. You will be able to utilize our reservation/ticketing software to rebook itineraries and issue boarding passes all while interacting with the customers in a courteous, efficient, and friendly manner
No time for the gym? No problem! You will get a good workout in while lifting the customers' bags onto the belt and seeing them off to their destination
Load, unload and sort freight, mail and baggage in a safe manner while also achieving on-time departures and arrivals
No need for a gym membership as you will be getting your workout in by lifting luggage throughout your shift
Ability to cruise on the tarmac in our company vehicles while getting the bags to their destination
Tired of being stuck inside all day? This position will allow you to enjoy the fresh air while working outside in all weather conditions
This is not a repetitive 9-5 job. Our shifts may vary and include irregular and/or extended hours, weekends, and holidays. Make Envoy your long-term career as the shifts become better and better the longer you are with the company!
Qualifications
Requirements:
Must be able to carry, bend, lift and turn with bags weighing up to 75 pounds
Possess a valid, unexpired and unsuspended state driver's license; some license restrictions may prohibit a candidate from being considered for this role.
18 years or older
High school diploma, GED, or international equivalent
Ability to pass a pre-employment drug screen and background check
Authorized to work in U.S. without sponsorship
Explore and gain more insight into Envoy Air at the following link: Envoy Job Videos
Envoy Air is an Equal Opportunity Employer - Minorities/Women/Veterans/Disabled/LGBT.
Envoy Air Inc., a wholly owned subsidiary of American Airlines Group, provides regional flight service to American Airlines under the American Eagle brand and ground handling services for many American Airlines Group flights.
#EnvoyOut
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$14.6 hourly Auto-Apply 3d ago
Call Center Agent
Armstrong Bank 3.6
Call center agent job in Fort Smith, AR
Summary & Purpose:
While projecting a professional image, interact with and assist new and existing customers by phone to match services that best fit their individual needs. Respond to inquiries and resolve issues.
Essential Duties and Responsibilities:
Ensure that customers are assisted promptly, primarily by telephone or electronically, and by meeting or exceeding Bank principles as identified in the SMILE program.
According to policy, provide assistance by answering incoming customer phone calls and taking appropriate action for each call.
Meet accuracy and correctness of work standards as required.
Resolve customer complaints or ensure that the complaint is referred to the appropriate individual for resolution.
Verify and ensure that appropriate action was taken in resolving customer issues.
Deliver the ultimate customer experience by assisting every customer in a professional and efficient manner.
Act as liaison between customers, corporate departments, and branch staff, as needed.
Participate with team and other internal departments on process improvement projects and activities.
Other duties, as assigned.
Qualifications:
High school diploma or a GED required
Typically requires 1-2 years of related work experience and the knowledge, skills and ability to perform the essential requirements of the job.
Physical Requirements:
Long periods of standing or sitting, typing and repetitive motion
Ability to lift and carry up to 25 lbs on occasion
$26k-30k yearly est. 12d ago
Call Center Agent - Fort Smith, AR
The Goodyear Tire & Rubber Company 4.5
Call center agent job in Fort Smith, AR
**IMMEDIATELY HIRING!!! - APPLY TODAY!!!** We are a service and retreading market leader with over 200 Commercial Tire Centers and Truck Care Centers located across the United States. We have the unique ability to service the largest nationwide commercial fleets while also providing friendly hometown service to regional and local fleets. Our mission statement is 'SERVICE EXCELLENCE - ALWAYS'. Goodyear Commercial Tire & Service Centers (CTSC) are owned by Goodyear - which makes them uniquely qualified to offer you trusted tires, reliable services and powerful management tools to help you lower your operating costs. It's all part of Goodyear's Total Solution for commercial and off-the-road fleets.
**Learn about our culture!** **Click Here to Hear from our Associates!**
**General Description:**
As a CallCenterAgent, you will work at the Fort Smith, AR Goodyear Fleet HQ CallCenter providing service assistance to the commercial trucking industry. You will be helping Truckers who need road side assistance to get back up and running as quickly as possible. We encourage you to allow us to invest in your success as you invest in ours; apply today!
**Responsibilities will include, but not be limited to:**
+ Intake and dispatch emergency road service calls according to callcenter processes and performance expectation.
+ Monitor cue for incoming web submitted service call requests.
+ Conduct intake calls for roadside assistance.
+ Review customer service preferences from company database.
+ Understand & communicate National Account service details.
+ Resolve issues related to emergency road service calls.
+ Monitor dispatched calls and obtain completion times.
+ Ensure detailed call information is captured in computer system and relayed to the service provider.
+ Partner with your Supervisor to meet objectives as provided, including quality, efficiency and attendance scores.
+ Work with the training team to complete ongoing training focused on providing excellent Customer Service.
+ Maintain legal compliance through strict adherence to policies and procedures.
**Basic Qualifications:**
+ Must be at least 18 years of age
+ No relocation is being offered for this position
+ Candidates must be legally authorized to work in the U.S. without company sponsorship now or in the future
**Preferred Qualifications:**
+ High School Diploma or GED
+ Experience with computers, including Microsoft Office, Windows, and related programs.
+ Previous customer service experience.
+ Previous callcenter experience in a fast-paced customer service environment.
+ Experience in resolving customer complaints and complex customer issues.
+ Ability to speak Spanish or French is desired.
**Position Criteria:**
+ Strong work ethic; independently motivated to produce results with limited influence from others
+ Hard worker, someone who works diligently to get tasks done and demonstrates personal characteristics, such as responsibility, dependability, conscientiousness, communication, and teamwork
+ Ability to review, analyze, and interpret information, identify problems, and make decisions
+ Ability to read, understand, and follow procedures and guidelines
+ Commitment to following established safety policies and procedures.
GOODYEAR IS AN EQUAL OPPORTUNITY EMPLOYER
Goodyear is an Equal Employment Opportunity and Affirmative Action Employer. All qualified applicants will receive consideration for employment without regards to that individual's race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender identity, age, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law.
Click here for more information about Equal Opportunity laws and here for related information.
See Goodyear's EEO & Affirmative Action Policy Affirmation here.
$24k-31k yearly est. 2d ago
Automotive Call Center Rep
McLarty Daniel
Call center agent job in Springdale, AR
Job DescriptionBusiness Development Representative - McLarty Daniel CDJRF
Springdale, AR | Competitive Pay + Bonuses | Inbound & Outbound Sales
Are you the kind of person who thrives on conversations, loves making connections, and gets a little thrill when you turn a lead into a real opportunity? If so, McLarty Daniel Chrysler Dodge Jeep RAM FIAT of Springdale wants YOU to join our Business Development team!
What You'll Do
Answer inbound calls, texts, and internet inquiries with a friendly, professional approach
Make outbound calls to potential customers-don't worry, we'll provide the leads!
Follow up with customers who have shown interest in a vehicle but haven't taken the plunge yet
Assist the sales team by setting appointments and keeping our CRM (customer management system) in tip-top shape
Be a key part of our customer experience, making sure everyone who contacts us feels heard and valued
What We're Looking For
Someone with strong communication skills-you can keep a convo flowing effortlessly
A friendly, confident voice that makes people want to keep talking
Ability to multitask in a fast-paced environment (calls, emails, chats-you got this!)
Previous experience in a callcenter, sales, or customer service is a plus but not required
Comfortable making outbound calls-we'll train you on everything else
What You'll Get
Hourly Pay + Performance Bonuses (your effort = your earnings!)
Full-time schedule with benefits
Paid Training & Ongoing Support-we set you up for success
Growth Opportunities-our top performers move up fast!
Employee Discounts on Vehicles & Services
Why McLarty Daniel CDJRF?
We're more than just a dealership-we're a team that values its people. We believe in work-life balance, career growth, and rewarding hard work. If you're ready to start a career where your skills matter and your hustle is appreciated, this is the place for you!
$22k-29k yearly est. 9d ago
CUSTOMER SERVICE REP- SERVICE ADVISOR
Subaru of Gallatin 4.8
Call center agent job in Bentonville, AR
The Service Advisor sells and schedules needed service work in the service department. Essential Duties include the following. Other duties may be assigned.
Schedules service appointments. Obtains customer and vehicle data prior to arrival when possible.
Greets customers in a timely, friendly manner and obtains vehicle information.
Writes up customer's vehicle problems accurately and clearly on repair order. Test drives the vehicle with customer as needed to confirm the problem or refers to test technician.
Refers to service history, inspects vehicle, and recommends additional needed service.
Advises customers on the care of their cars and the value of maintaining their vehicles in accordance with manufacturers' specifications.
Provides a complete and accurate written cost estimate for labor and parts.
Establishes "promised time." Checks with dispatcher, if necessary.
Obtains customer's signature on repair order; provides customer with a copy.
Establishes customer's method of payment. Obtains credit approval, if necessary.
Notifies dispatcher of incoming work.
Checks on progress of repair throughout the day. Contacts customers regarding any changes in the estimate or promised time, explains cost and time requirements in detail, and gets proper authorization before any additional repairs are performed.
Implements and maintains a service marketing program.
Reviews repair orders to ensure that work is completed and additional work and authorization is noted. Closes repair order as appropriate.
Implements a quality control process to eliminate comebacks.
Maintains high customer satisfaction standards.
Handles telephone inquiries regarding appointments and work in process.
$32k-36k yearly est. Auto-Apply 60d+ ago
Call Center Representative
Mister Sparky 3.9
Call center agent job in Lowell, AR
Benefits:
401(k)
Dental insurance
Health insurance
Opportunity for advancement
Paid time off
Vision insurance
Department: Customer Care Schedule: Full-Time | Monday-Friday, 10:00 AM - 6:00 PM
Reports To: Contact Center Manager
About the Role
We're hiring a Customer Service Representative (CSR) to join our Customer Care Department in Lowell, AR. This full-time, in-office role plays a vital part in supporting daily operations in a fast-paced contact center environment.
You'll interact with customers, technicians, dispatchers, and managers to schedule appointments, resolve concerns, and ensure daily scheduling runs smoothly. If you're detail-oriented, organized, and enjoy helping people-this is a great opportunity for you.
Key Responsibilities
Answer incoming calls and assist customers with scheduling, rescheduling, and general inquiries
Ensure all daily appointments are properly scheduled and confirmed
Communicate clearly with service technicians, dispatchers, operations managers, and fellow CSRs
Resolve customer concerns professionally and escalate issues when necessary
Accurately enter and update information in dispatching/scheduling software
Manage multiple tasks and stay organized in a busy, fast-paced environment
Must-Haves
Strong verbal and written communication skills
Basic computer skills and ability to learn new software (training provided)
Excellent attention to detail and time management
Friendly, dependable, and team-oriented attitude
Reliable attendance and punctuality
Must pass a background check and drug screening
Nice-to-Haves
Previous experience in customer service, dispatch, or callcenter roles
Familiarity with dispatch or scheduling software (e.g., ServiceTitan or similar)
Experience working in a fast-paced, high-call-volume environment
Working Conditions
Office-based position with regular phone and computer use
Fast-paced environment, especially during busy seasons or high-demand periods
Requires the ability to stay organized and multitask throughout the day
Compensation & Benefits
Hourly pay plus performance bonuses or incentive pay
Health, dental, and vision insurance (for full-time employees)
Paid time off and paid holidays
401(k) or retirement plan
Opportunities for growth and advancement
Why Join Us
Join a supportive and reliable team that values great customer service
Work in a stable company where your contributions are appreciated
Competitive pay, strong benefits, and room to grow
Make a real impact every day by helping customers and supporting the operations team
How to Apply
Apply today to join our growing team in Lowell, AR and start a rewarding career in customer service! Compensation: $15.00 - $17.00 per hour
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
Join the Mister Sparky Team!
Mister Sparky, what it means to be ELITE!
At Mister Sparky we provide legendary service to our customers to restore the reverence of our trade. We improve the lives of our customers and always do the right thing. We accept nothing but the best! Are you ready to be a part of the best?
Each franchise location is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. The franchisee sets their own compensation and benefits. All inquiries about employment, benefits, scheduling and compensation at this franchise should be made directly to the franchise location, and not to
Mister Sparky
Corporate.
$15-17 hourly Auto-Apply 1d ago
Automotive Call Center
McLarty Daniel Nissan
Call center agent job in Bentonville, AR
Job Description
Job Title: Business Development Representative | McLarty Daniel Nissan Job Type: Full-Time | On-Site Industry: Automotive Sales | Customer Service | CallCenter
Join Our Winning Team at McLarty Daniel Nissan!
McLarty Daniel Nissan, a premier dealership in Northwest Arkansas, is seeking a motivated and results-driven Business Development Representative (BDR) to join our dynamic sales team. This is an excellent opportunity for individuals with a background in inside sales, callcenter operations, or customer service who are eager to transition into the automotive industry.
Key Responsibilities:
Engage with potential customers through inbound and outbound calls, emails, and text messages
Qualify leads from marketing campaigns and set appointments for the sales team
Maintain and update customer information in the CRM system
Collaborate with the sales and marketing teams to develop strategies for customer acquisition
Provide exceptional customer service to enhance the overall customer experience
Qualifications:
Proven experience in inside sales, telemarketing, or callcenter environments
Strong communication and interpersonal skills
Proficiency in CRM software and Microsoft Office Suite
Ability to work in a fast-paced, team-oriented environment
High school diploma or equivalent; associate or bachelor's degree preferred
What We Offer:
Competitive base package with performance-based bonuses
Comprehensive benefits package, including health, dental, and vision insurance
Opportunities for career advancement
Ongoing training and professional development programs
A supportive and inclusive work environment
Why McLarty Daniel Nissan?
At McLarty Daniel Nissan, we pride ourselves on delivering exceptional customer service and fostering a culture of excellence. As a member of our team, you'll have the opportunity to grow your career in a supportive environment that values integrity, innovation, and teamwork.
Apply Today!
If you're passionate about sales and customer service and are ready to take the next step in your career, we want to hear from you. Submit your application through Indeed and join the McLarty Daniel Nissan family!
$22k-29k yearly est. 15d ago
Customer Quality Representative 2nd Shift - Fort Smith, AR
Hytrol 4.1
Call center agent job in Fort Smith, AR
Conduct quality audit throughout manufacturing process and ensure the product is built per specification and standards and is fit for use. Responsibilities Conduct quality audit throughout manufacturing process and ensure the product is built per specification and standards and is fit for use.
Inspection of manufactured parts.
Inspection of manufactured parts running.
Reviewing all printed orders.
Researching customer complaints.
Reading drawings and blueprints.
Assist Ad-Hoc teams.
Conduct field trip to assist customer.
Frequent and variable lifting, pulling, pushing, and carrying of up to 50 pounds
Perform other duties deemed necessary by management.
Qualifications
6 months to 1 year of related experience and/or training is ideal
Basic math proficiency to read instructions, operate machinery properly, and record data
Ability to read a tape measure
Education
High School Diploma or GED required
$39k-48k yearly est. 5d ago
Experienced Veterinary Customer Service Representative
Alliance Animal Health 4.3
Call center agent job in Springdale, AR
The Animal Emergency and Specialty Center of NWA is a well-established and growing emergency and critical care practice. We are the only after-hour facility in the Northwest Arkansas area and the only 24-hour ER in Arkansas at the moment. Our brand new, state-of-the-art facility is fully equipped with digital radiography, large touch screen monitors in all client rooms, Ultrasound, Idexx laboratories in-house, and a ForceTriad electrosurgical system. We also have CT and MRI capability in-house through referral. Just as important, we have a friendly, highly skilled, motivated, and fun-loving staff. We are very flexible with scheduling and are willing to work around requests, within reason. Our practice is remarkably busy, so it is important for our staff to be able to handle high-stress situations, multitask well, and have good communication skills. Our technicians and assistants are highly utilized at the top of their skill sets and are constantly learning new techniques. We want our staff to be hands-on!
Northwest Arkansas is home to Crystal Bridges-a world-class art museum, the state's largest live-music amphitheater, and a multitude of distinctive historic downtowns. It is also home to four state parks, making it a prime destination for hiking, biking, and anything outdoors.
To learn more about us click here.
Job Description
Are you a customer service pro with a passion for helping people and their pets? Join our fast-paced animal emergency team as a Client Service Representative (CSR), where exceptional service meets compassionate care. We are currently hiring for night time and late swing positions.
Why You'll Love It Here
At our clinic, our CSRs are the heartbeat of client and patient interactions. We pride ourselves on providing top-tier customer service, ensuring every client feels supported during stressful moments.
What You'll Do
* Be a calming presence: Stay level-headed and professional in emergency situations while providing support and solutions for emotional clients.
* Master the art of de-escalation: Use empathy and communication skills to address and resolve concerns.
* Teamwork is key: Collaborate with veterinary staff and fellow CSRs to maintain smooth operations and outstanding client care.
* Stay sharp and grow: Participate in monthly training sessions and complete continuing education hours annually.
What We're Looking For
* Customer-focused: You have a knack for connecting with people and delivering memorable service.
* Cool under pressure: You excel in high-stress environments and think on your feet.
* A team player: You thrive in a collaborative environment and are always ready to lend a helping hand.
* Eager to learn: You're excited about continuous learning and professional development opportunities.
Opportunities for Growth
We value career advancement! Leadership positions are available for motivated team members looking to grow within our clinic.
Benefits of Joining Us
* Competitive pay
* Ongoing education and training opportunities
* A supportive, team-oriented work environment
* The chance to make a real difference in the lives of pets and their people
If you're ready to bring your customer service expertise to a fulfilling role in veterinary care, apply today!
Qualifications
We're looking for:
* Currently hiring for all shifts- day, swing, and overnight shifts available.
* Experienced Receptionist with a minimum of 1-year veterinary experience preferred.
* Compassionate and calm team-player.
* The ability to multi-task.
* Strong communication and customer service skills.
* Highly organized and possess computer skills.
* Self-starter with the desire to continue to advance your knowledge and skillset.
Additional Information
We offer our staff:
* Competitive wages
* 3 day work weeks and flexible scheduling - we ACTUALLY STRIVE for Work-Life Balance, ask me how we make this work!
* Paid sick leave for full and part-time employees
* 2 weeks of maternity/paternity leave
* Full vision/health/dental, 401k, and health savings plans
* CE allowance for licensed and unlicensed employees
* Paid Professional Dues if licensed
* Quarterly Bonuses / Christmas Bonuses when eligible
* Scrub allowance
* Employee Assistance Program
* Paid Bereavement Program
* Tuition Assistance Program
* PTO for full and part-time employees that is available to use after 90 days
* Free vaccines for staff pets and excellent discounts on products and services
* A fun environment that promotes teamwork, leadership skills, and training
* We are caffeine addicts, so we do frequent runs to all the best coffee shops!
* We have the best snacks - in fact, we are in the running for the largest snack cabinet out there!
* 2 dollar shift differential for night shift.
Hiring eligibility may be contingent to a candidate authorizing and completing a satisfactory background check.
* Note - some benefits may only be available to or vary slightly for full time employment status vs part time status.
For additional details including our full equal opportunity statement, texting/outreach communication authorization, physical requirements of the job and more, please visit: **********************************************************
$25k-32k yearly est. 15d ago
(1) Customer Service Rep I
City of Bentonville (Ar 3.8
Call center agent job in Bentonville, AR
Safety/Security Status: None SUMMARY Performs utility account (electric, water, sewer and refuse) maintenance and research; processes all types of payments for utility service and general government; communicates with the public by performing the following duties.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Reporting relationships, work assignments, and work schedules may be subject to change in order to meet City needs or operational requirements. Attendance at work and the ability to get along with the public, supervisors, and co-workers are essential elements of this position. Other duties may be assigned.
Participates in the provision of customer service to approximately 30,000 combined utility customers, answering approximately 59,000 phone calls a year and the processing of approximately $129,000,000 in utility and general City payments each year.
Accepts, enters and balances payments and deposits monies.
Enters information in billing software.
Answers phone, email, and in-person inquiries about utility accounts and general City information.
Operates and uses imaging software for archiving and research.
Researches customer complaints and comments, then communicates results to the customer.
Researches customer payments and determines if a payment has been misapplied.
Set-up, transfer and terminate utility services.
Notate accounts with pertinent information.
Review accounts to ensure qualified for extensions upon customer request and grant or deny extensions based on City policy.
Prepare adjustments to utility accounts.
Communicate by radio, in person, by phone and email with staff and customers.
Operates office machines.
Works in a safe manner.
Maintains various files.
Prepare various forms.
Process returned mail.
SUPERVISORY RESPONSIBILITIES None
QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION and/or EXPERIENCE High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.
LANGUAGE SKILLS Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization.
MATHEMATICAL SKILLS Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply concepts of basic algebra and geometry.
REASONING ABILITY Able to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.
COMPUTER SKILLS Must have demonstrated skills in Microsoft Word, Excel, Outlook or other similar software and have the ability to learn and operate in a variety of software programs.
CERTIFICATES, LICENSES, REGISTRATIONS Must be able to be bonded in the State of Arkansas.
PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee frequently is required to stand, walk, and sit. The employee is occasionally required to climb or balance; stoop, kneel, crouch, or crawl; and taste or smell. The employee must regularly lift and/or move up to 10 pounds, frequently lift and/or move up to 25 pounds, and occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The noise level in the work environment is usually moderate.
We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.
$18k-30k yearly est. 44d ago
Call Center Registration Specialist (Full-Time, Mon - Fri Days)
Washington Regional Medical System 4.8
Call center agent job in Fayetteville, AR
Organization Overview, Mission, Vision, and Values
Our mission is to improve the health of people in the communities we serve through compassionate, high-quality care, prevention, and wellness education. Washington Regional Medical System is a community-owned, locally governed, non-profit health care system located in Northwest Arkansas in the heart of Fayetteville, which is consistently ranked among the Best Places to live in the country. Our 425-bed medical center has been named the #1 hospital in Arkansas for five consecutive years by U.S. News & World Report. We employ 3,400+ team members and serve the region with over 45 clinic locations, the area's only Level II trauma center, and five Centers of Excellence - the Washington Regional J.B. Hunt Transport Services Neuroscience Institute; Washington Regional Walker Heart Institute; Washington Regional Women and Infants Center; Washington Regional Total Joint Center; and Washington Regional Pat Walker Center for Seniors.
Position Summary
The role of the CallCenter Registration Specialist reports to the Manager of Pre-Admissions. Thisposition is responsible for pre-registering patients with pre-scheduled services.
Essential Position Responsibilities
Maintain effective working relationships with internal and external clients
Assist patients with pre-registering for appointments by obtaining insurance information, collecting payments, and patient demographic information
Enter collected information into appropriate software system
Verify insurance eligibility and benefits
Review information entered into electronic medical record and billing software to ensure accuracy
Other duties, as assigned
Qualifications
Education: High school diploma or GED
Licensure and Certifications: N/A
Experience: Previous experience with medical billing, coding, or preferred.
Work Environment: This position will spend 80% of time sitting while performing work in a standard office environment and 20% of time standing and/or walking while pushing, pulling, lifting, and/or carrying up to 50 lbs.
$23k-26k yearly est. 12d ago
Experienced Veterinary Customer Service Representative
Animal Emergency & Specialty Center of NW Arkansas 3.6
Call center agent job in Springdale, AR
The Animal Emergency and Specialty Center of NWA is a well-established and growing emergency and critical care practice. We are the only after-hour facility in the Northwest Arkansas area and the only 24-hour ER in Arkansas at the moment. Our brand new, state-of-the-art facility is fully equipped with digital radiography, large touch screen monitors in all client rooms, Ultrasound, Idexx laboratories in-house, and a ForceTriad electrosurgical system. We also have CT and MRI capability in-house through referral. Just as important, we have a friendly, highly skilled, motivated, and fun-loving staff. We are very flexible with scheduling and are willing to work around requests, within reason. Our practice is remarkably busy, so it is important for our staff to be able to handle high-stress situations, multitask well, and have good communication skills. Our technicians and assistants are highly utilized at the top of their skill sets and are constantly learning new techniques. We want our staff to be hands-on!
Northwest Arkansas is home to Crystal Bridges-a world-class art museum, the state's largest live-music amphitheater, and a multitude of distinctive historic downtowns. It is also home to four state parks, making it a prime destination for hiking, biking, and anything outdoors.
To learn more about us click here.
Job Description
Are you a customer service pro with a passion for helping people and their pets? Join our fast-paced animal emergency team as a Client Service Representative (CSR), where exceptional service meets compassionate care. We are currently hiring for night time and late swing positions.
Why You'll Love It Here
At our clinic, our CSRs are the heartbeat of client and patient interactions. We pride ourselves on providing top-tier customer service, ensuring every client feels supported during stressful moments.
What You'll Do
Be a calming presence: Stay level-headed and professional in emergency situations while providing support and solutions for emotional clients.
Master the art of de-escalation: Use empathy and communication skills to address and resolve concerns.
Teamwork is key: Collaborate with veterinary staff and fellow CSRs to maintain smooth operations and outstanding client care.
Stay sharp and grow: Participate in monthly training sessions and complete continuing education hours annually.
What We're Looking For
Customer-focused: You have a knack for connecting with people and delivering memorable service.
Cool under pressure: You excel in high-stress environments and think on your feet.
A team player: You thrive in a collaborative environment and are always ready to lend a helping hand.
Eager to learn: You're excited about continuous learning and professional development opportunities.
Opportunities for Growth
We value career advancement! Leadership positions are available for motivated team members looking to grow within our clinic.
Benefits of Joining Us
Competitive pay
Ongoing education and training opportunities
A supportive, team-oriented work environment
The chance to make a real difference in the lives of pets and their people
If you're ready to bring your customer service expertise to a fulfilling role in veterinary care, apply today!
Qualifications
We're looking for:
Currently hiring for all shifts- day, swing, and overnight shifts available.
Experienced Receptionist with a minimum of 1-year veterinary experience preferred.
Compassionate and calm team-player.
The ability to multi-task.
Strong communication and customer service skills.
Highly organized and possess computer skills.
Self-starter with the desire to continue to advance your knowledge and skillset.
Additional Information
We offer our staff:
Competitive wages
3 day work weeks and flexible scheduling - we ACTUALLY STRIVE for Work-Life Balance, ask me how we make this work!
Paid sick leave for full and part-time employees
2 weeks of maternity/paternity leave
Full vision/health/dental, 401k, and health savings plans
CE allowance for licensed and unlicensed employees
Paid Professional Dues if licensed
Quarterly Bonuses / Christmas Bonuses when eligible
Scrub allowance
Employee Assistance Program
Paid Bereavement Program
Tuition Assistance Program
PTO for full and part-time employees that is available to use after 90 days
Free vaccines for staff pets and excellent discounts on products and services
A fun environment that promotes teamwork, leadership skills, and training
We are caffeine addicts, so we do frequent runs to all the best coffee shops!
We have the best snacks - in fact, we are in the running for the largest snack cabinet out there!
2 dollar shift differential for night shift.
Hiring eligibility may be contingent to a candidate authorizing and completing a satisfactory background check.
*Note - some benefits may only be available to or vary slightly for full time employment status vs part time status.
For additional details including our full equal opportunity statement, texting/outreach communication authorization, physical requirements of the job and more, please visit: **********************************************************
$24k-32k yearly est. 14d ago
Call Center Associate
Perpetual Labor Sourcing
Call center agent job in Fort Smith, AR
CallCenter Associate
Fort Smith, Ar
Basic Job Description:
Managing large amounts of inbound and outbound calls in a timely manner.
Answering phones from customers professionally and responding to customer inquiries and complaints.
Researching required information using available resources.
Handling and resolving customer complaints regarding product sales to customer service problems.
Providing customers with the organization's service and product information.
Processing forms, orders, and applications requested by the customers.
Identifying, escalating priority issues, and reporting to the high-level management.
Routing inbound calls to the appropriate resources.
Following up on complicated customer calls where required.
Completing call notes and call reports as necessary and updating them in the CRM.
Obtaining and evaluating all relevant data to handle complaints and inquiries.
Recording details of comments, inquiries, complaints, and actions taken.
Managing administration, communicating, and coordinating with internal departments.
Other duties as assigned.
Equal Opportunity Employer
$22k-31k yearly est. 60d+ ago
Customer Service / Sales Representative
RNR Tire Express and Custom Wheels
Call center agent job in Springdale, AR
Description Are you a highly motivated, self-starter person with natural enthusiasm, people skills and problem solving skills? is perfect for you. RNR is driven with a family culture and environment. We work with a passion and have tons of fun in the process.
As a Sales Representative you'll be responsible for dealing with customers, answering queries, selling goods, handling payments and making sure that our products are attractively displayed. The Sales Representative will also be expected to create sales goals and forecast future sales projections while continually looking for ways to increase sales and improve efficiency and customer service, as well as monitoring competitors and training staff.
The Customer Service / Sales Representative is a full time opportunity and offers great pay, benefits as well as great growth potential.
Prior experience as customer service, account executive, sales rep, account manager, sales manager, account representative is very helpful to the success at this opportunity. More Requirements/Responsibilities Customer Service / Sales Representative Requirements / Responsibilities
* Making sure that your store meets sales targets / goals
* Running promotions
* Managing stock levels
* Reviewing all Sales Rental Orders for compliance and approval
* Analyzing sales figures
* Create goals and sales strategies
* Contacting all prospects daily from prior interests with RNR
* Forecasting future sales
* Dealing with customer service opportunities
* Maintain competitor sales and promotions knowledge
* Training store associates
Apart from these specific tasks, we are also looking for this position to quickly advance into an Assistant Manager position. RNR Custom Wheels & Tire Express is experiencing tremendous growth.
We offer competitive base pay, commissions, bonuses and a complete benefits package.
Other Requirements:
Valid State Driver License with a clean driving history
We conduct drug screen, & background check
Prior experience as customer service, account executive, sales rep, account manager, sales manager, account representative is important to the success at this opportunity. Special Instructions Please do not send any emails, resumes, or call.
We are making it really easy to apply for this position.
Simply submit a ZippyApp application package which may include the Common Employment Application, Resume, and a Cover Letter. In your Cover Letter, please write a short paragraph describing yourself and why you would make a great addition to our team.
Press the Apply button to get started now. If you don't already have a ZippyApp account, follow the on-screen instructions to create one.
ZippyApp is the Common Employment Application for online and mobile that allows you to apply for jobs with one click, and is being accepted at a growing number of businesses each day.
$25k-33k yearly est. 60d+ ago
Customer Service Representative - State Farm Agent Team Member
Jonathan Hooks-State Farm Agent
Call center agent job in Rogers, AR
Job DescriptionBenefits:
Team-building activities, lunches and dinners
Travel incentives
Bonus based on performance
Competitive salary
Opportunity for advancement
Training & development
ROLE DESCRIPTION:
As a Customer Service Representative - State Farm Agent Team Member with Jonathan Hooks - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.
RESPONSIBILITIES:
Answer customer inquiries and provide policy information.
Assist customers with policy changes and updates.
Process insurance claims and follow up with customers.
Maintain accurate records of customer interactions.
QUALIFICATIONS:
Communication and interpersonal skills.
Detail-oriented and able to multitask.
Previous customer service experience preferred.
$25k-33k yearly est. 27d ago
Customer Service Representative
Chevron Stations
Call center agent job in Van Buren, AR
Excited to grow your career?
At Chevron Stations Inc (CSI), we sell gasoline and convenience products at our retail stations. We are looking for hard working people who value safety, enjoy working as a team and have a positive work attitude. The perfect fit for our team are individuals who are self-motivated, dependable and able to work effectively & safely in a fast-paced environment while maintaining 100% total customer focus.
People First, Excellence Always
CSI#: 1954
Station Address: 19220 Van Buren Blvd, Riverside CA 92508
Job Expectations:
Maintain courteous, professional contact with co-workers, customers, vendors, and community at large.
Maintain neat appearance and good personal hygiene in compliance with CSI image standards.
Support and follow established safety, security, quality guidelines as well as CSI's policies, procedures, practices, and programs. Report accidents or incidents to the manager immediately.
Preserve safety of self, fellow employees, and all others in the work location by utilizing the CSI Loss Prevention process.
Ensure food safety hygiene in accordance with county regulations is followed to include proper sanitation, food handling, preparation, storage and disposal procedures
Follow federal law and company standards on carding customers for all age restricted products sold at the stations.
Work professionally with vendors and contractors.
Regular and punctual attendance is expected.
Follow proper kitchen and sanitation procedures in accordance with city and county regulations during cooking of KKC products
Essential Functions:
Provide exceptional guest service. Be courteous, always greet and thank all customers while making eye contact.
Conduct all point-of-sale activities accurately and safely while adhering to CSI guidelines and procedures. This includes retail and fuel sales transactions completed through multiple forms of payment.
Maintain cash drawer to be at or below maximum level. Secure all funds in safe and perform cashier reconciliation at each end of shift to ensure accurate management of sales. CSI cash handling policies, guidelines, and procedures are followed consistently.
Perform consistent station cleaning of the indoor and outdoor facilities including restrooms, islands, pumps, and car wash, if applicable.
Prepare food and hot beverage products. Effectively manage ExtraMile and/or KKC foodservice and beverages to ensure maximization of sales and minimization of loss through continuously monitoring product levels and re-stocking as needed.
Actively promote store specials and other marketing programs.
Cross-check price of delivered goods for accuracy.
Distribute delivered goods in an orderly manner throughout the store and continuously ensure shelves are full of products. This includes both the retail space and cooler locations in the store.
Observe local law requirements in activating and filling vehicle fuel tanks with gasoline or diesel fuel to specified levels. (Oregon only)
May perform other duties as assigned by management.
Requirement/Qualifications:
Must be sufficiently proficient in English to understand CSI policies, safety training, and job instructions, and to effectively communicate with customers and/or coworkers on work-related matters.
Available to work a variety of hours, which may include early mornings, evenings, weekends, overnight shifts, and holidays.
Strong attention to detail.
Ability to handle challenging situations professionally and exercise exceptional judgement.
Ability to work both independently and in team settings.
Must possess required up-to-date food handling certificates, as required by law (in specific locations only).
Cooking/Restaurant experience preferred
Supervisor Responsibilities:
This position has no supervisory responsibilities
Travel:
Rare, limited to required training and coverage for nearby stations.
Physical Demands Include but are not limited to:
Ability to stand and walk for long periods of time on hard and uneven surfaces.
Ability to bend, lift, push, and move product using proper lifting techniques. Follow the team-lift concept if objects are too heavy or awkward and if over 25 pounds.
Krispy Krunchy Chicken procedures require constant standing, bending, and reaching with a moderate amount of manual dexterity.
Work safely with equipment that can create and hold very high temperatures while always using appropriate personal protective equipment.
Periodic exposure to all outdoor conditions during daylight hours.
Moderate exposure to walk-in coolers and freezers at 34 F or lower.
Frequent handwashing and attention to personal cleanliness standards.
Must be at least 18 years of age or older to work in California and Oregon locations.
Must be at least 21 years of age or older to work in Washington locations.
Must be at least 21 years of age or older to work Graveyard shift from 10pm to 6am.
Must be at least 21 years of age or older to work in Management positions.
Please note that the compensation and benefits listed below are only applicable for U.S. payroll offers.
The selected candidate's compensation will be determined based on their skills, experience, and qualifications. The compensation and reference to benefits for this role is listed on this posting in compliance with applicable law.
USA based job position
Visas will not be granted
Benefits:
Full-time & Part-time shifts available
Direct Deposit with competitive weekly pay
Health & Wellness packages available for purchase
Education reimbursement program
Shift Differential Pay for select shifts and job titles
Management Bonus Program
Loyalty Service time Program
Commuter benefit Program
Compensation Range:
$18.00 - $19.00
Chevron Stations Inc. (CSI) is an Equal Opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religious creed, sex (including pregnancy, childbirth, breast-feeding and related medical conditions), sexual orientation, gender identity, gender expression, national origin or ancestry, age, mental or physical disability (including medical condition), military or veteran status, political preference, marital status, citizenship, genetic information or other status protected by law or regulation.
We are committed to providing reasonable accommodations for qualified individuals with disabilities. If you need assistance or an accommodation, please email us at ******************.
$18-19 hourly Auto-Apply 60d+ ago
Call Center Rep - In Office
Everett and Associates
Call center agent job in Centerton, AR
Crafting Brighter Futures for Businesses & Families across the US
At the forefront of specialized financial services, we help families safeguard their assets and promise a profound purpose: ensuring a brighter future for every client.
As a Benefits Representative, you play a pivotal role in helping families protect their assets and secure their futures. You'll be the face of our company, embodying our values and commitment.
Primary Responsibilities:
Engage with clients to understand their financial goals and concerns.
Present tailored solutions to safeguard their assets effectively.
Maintain a pulse on the industry, ensuring you offer the best and most updated advice.
Foster relationships and ensure our clients always have someone they can turn to.
Why Work With Us?
Flexible Scheduling: Enjoy the benefits of a full-time role that has flexible hours.
Unlimited Earning Potential: Your dedication determines your earnings*.
Company Culture: At our company people are ambitious but respectful, high-energy, and treat every member like family. We do (optional) company outings frequently!
Grow with Us: Dive into continuous learning and development opportunities.
Application Process:
Submit Your Application: No stringent qualifications needed. We believe in potential.
Virtual Company Overview: Once your application is in, you'll receive an invite to a virtual overview, detailing everything you need to know about the position. This session lasts 20-30 minutes, and you can self-schedule at your convenience, often on the same day.
Interact with Us: During the overview, you'll have the chance to chat with our team members and ask any questions.
FAQs:
When will I hear back after applying? Typically, within 24 hours.
Is there any specific software I need for the virtual overview? No, our platform is accessible through any standard web browser. Details will be provided in the invitation.
What's the growth trajectory for a Benefits Representative? Our focus is on continuous learning and development. Many of our reps have seen exponential career growth within our organization.
* This is a commission only role with average earnings of $65,000+ in the first year and uncapped room for rapid growth based on performance.
State and federal laws require licensing to sell certain insurance products. Ability to obtain a license is required.
How much does a call center agent earn in Fayetteville, AR?
The average call center agent in Fayetteville, AR earns between $20,000 and $39,000 annually. This compares to the national average call center agent range of $23,000 to $41,000.
Average call center agent salary in Fayetteville, AR