Call center agent jobs in Folsom, CA - 512 jobs

American Airlines is seeking Part Time Customer Service Agent at the Sacramento International Airport. The terms and conditions of this position are covered by the CWA-IBT Collective Bargaining Agreement. If you are a member of CWA-IBT union workgroup, you must submit a transfer request and not apply to this job posting. Please go to *********************** and submit a transfer request. This job will continue to be posted until at least 09-12-25. If interested please apply prior to this date. Intro Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you'll travel the world, grow your expertise and become the best version of you. As you embark on a new journey, you'll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop on board! Why you'll love this job The Customer Service Agent interacts with customers in a courteous, efficient, friendly and professional manner. Starting pay is $19.64 per hour. What you'll do These are the essential functions of the job This list is intended to reflect the current job but there may be additional essential functions (and non-essential job functions) that are not referenced. Management will modify the job or require other tasks be performed when operationally necessary, observing, of course, any legal obligations including any collective bargaining obligations. Issue, reissue and refund passenger tickets Book, ticket and confirm flight reservations Rebook passengers on oversold flights and during irregular operations Perform passenger check-in and passenger seat assignment (except curbside), rectify oversold seat assignments, and issue upgrades Issue vouchers and/or coordinate with contractors for passenger hotel accommodations, meals and transportation; coordinate refuel and refresh Perform passenger boarding, including ticket lift and/or boarding pass lift/verification Operate gate reader/scanner and associated duties to include pre-boarding, monitoring/checking carryon baggage and exit row criteria Operate jetways/bridges for purposes of boarding and deplaning passengers Make boarding and departure gate announcements Deliver domestic/international flight documents Perform passenger service flight close-out procedures Accept, check and tag passengers' baggage at resolution centers, full-service ticket counters, and first class ticket counters Maintain timeline of flight boarding process Perform customer service on the job training Process and complete credit card baggage transactions at kiosks in the ticket counter area and activation stations Assist passengers with self-service kiosk check-in and kiosk baggage processing at ticket counters Queue lines at ticket counter kiosks and ticket counters Clear/verify international documents at kiosk in the ticket counter area and activation stations Accept and activate passengers' self-tagged bags at activation stations Assist customers needing special assistance or in-station; assist boarding, deplaning and transporting non-ambulatory passengers, special assist passengers, and/or unaccompanied minors Perform customer service work associated with handling regional flights and contractor/ground handling agreements or contracts Have regular and predictable attendance on site, including satisfying any mandatory overtime requirements. Respond and assist during security and/or emergency situations Provide connecting passengers with gate information Provide quality customer service in a professional manner and in accordance with American's guidelines. Adhere to company policies, procedures, and performance standards. Complete job-relevant trainings Adhere to government regulations (e.g. DOT, FAA, TSA) Use multiple internal resources/systems including during customer interactions Wear uniforms as required by company policy * Reasonable accommodations may be made for qualifying individuals with disabilities. Depending on your airport size, you may also do the following: Perform Passenger Operation Control functions including air to ground communication as well as Tower functions Assist international passengers through customs/immigration, including baggage recheck Deliver boarding passes, international flight documents and customs/immigration forms All you'll need for success Minimum Qualifications- Education & Prior Job Experience High school diploma or GED or international equivalent Bilingual language skills required in some locations Applicable valid driver's license as required by local authorities Must fulfill FAA criminal background checks to qualify for unescorted access privileges to airport security identification display areas (SIDA), if applicable Must be able to secure appropriate airport authority and/or US Customs security badges, if applicable Completion of a pre-employment drug screen, comprehensive background check and/or fingerprinting to satisfy company and security requirements Must be authorized to work in the U.S. Preferred Qualifications- Education & Prior Job Experience Working knowledge of Sabre or any other Passenger Service System Previous face to face Customer Service experience Working in a fast pace environment What you'll get Feel free to take advantage of all that American Airlines has to offer: Travel Perks: Ready to explore the world? You, your family and your friends can reach 365 destinations on more than 6,800 daily flights across our global network. Health Benefits: On day one, you'll have access to your health, dental, prescription and vision benefits to help you stay well. And that's just the start, we also offer virtual doctor visits, flexible spending accounts and more. Wellness Programs: We want you to be the best version of yourself - that's why our wellness programs provide you with all the right tools, resources and support you need. 401(k) Program: Available upon hire and, depending on the workgroup, employer contributions to your 401(k) program are available after one year. Additional Benefits: Other great benefits include our Employee Assistance Program, pet insurance and discounts on hotels, cars, cruises and more Feel free to be yourself at American From the team members we hire to the customers we serve, inclusion and diversity are the foundation of the dynamic workforce at American Airlines. Our 20+ Employee Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world. Are you ready to feel a tremendous sense of pride and satisfaction as you do your part to keep the largest airline in the world running smoothly as we care for people on life's journey? Feel free to be yourself at American. *Travel to the interview and any subsequent relocation expenses are the responsibility of the candidate.

The Engagement Specialist's primary function is to follow the activities calendar and implement the appropriate programs that have been designed in accordance with the information gleaned from each resident's social profile. The Engagement Specialist reports directly to the Engagement Director, Assisted Living Director, and/or the Memory Care Director. ESSENTIAL FUNCTIONS Develop a naturally “inspired” relationship with our residents and their family members. Ensure program delivery and care is dignified and of quality standards. Understanding and respecting each resident as an individual with specific preferences, needs and values. Have the ability to communicate with residents using compassion, empathy and validation. Assist the Department Directors with the continued development, daily integration/implementation and organization of “Programming That Cares”. This will include continued development of therapeutic ideas for programming, daily organization of the care team's programming responsibilities according to the monthly/daily activity calendar, set up of programs, the implementation of programs and overall program engagement of residents in your designated neighborhood(s). Assist with the development, management and evolving changes of each resident's plan of care according to their physical, cognitive, spiritual, sensory and social needs. Be able to identify changes in the engagement levels of our residents and reporting them to the Programming/Department Director(s) in a timely manner. Be able to drive the company van/car during resident outings and/or supply shopping (if assigned, qualified and trained by Department Director(s)/Executive Director). Active involvement in the day to day interdisciplinary operations of the neighborhood(s) to ensure quality care and services are delivered. This may include completing neighborhood specific assignments relating to Housekeeping standards, Maintenance standards, Dining practices and standards, Wellness support and standards, “Programming That Cares” standards and practices and Community Relations practices and standards. Requirements Must be at least 18 years of age. High School Diploma or equivalent required. Activity or Programming experience preferred. Dementia Care experience preferred.

Are you good at home making others feel at home? Can you keep things running smoothly under pressure? Are you a rockstar at creating a great guest experience - one that will keep customers coming back? Are you a hands-on, all-in, above-and-beyond kind of person? We're looking for someone like you. A great employee at Knotty Pine Lanes - Family Fun Center - is tasked with keeping their area clean, keeping their guests smiling and making sure everything is running smoothly. Your job will be to help customers have a great time by helping them find the best solution for what they're looking for, running all transactions, helping with food preparation, making beverages & drinks, setting up bowling, darts & pool games and more. It's fast paced, fun and customer focused. Duties and responsibilities ● Prepare alcohol or non-alcohol beverages for bar and restaurant patrons ● Interact with customers, take orders and serve food and drinks ● Assess customers' needs and preferences and make recommendations ● Handle all game transactions such as - assigning people to lanes, distributing shoes, assigning darts, pool equipment, golf equipment, starting lasertag games and more. ● Comply with all food and beverage regulations ● Help in the kitchen preparing food as assigned or as needed ● Foster and maintain a positive work environment ● May be assigned to parties as needed ● May be assigned to the arcade and attraction areas as needed ● Be able and willing to work as a team and demonstrate a positive team environment - remember on our team there is no such thing as “that's not my job” ● Stay guest focused and nurture an excellent guest experience ● Ensure health and safety standards are followed ● Use all daily, weekly & monthly checklists as assigned and/or needed Qualifications & Requirements ● Computer literacy / willingness to learn a must ● Must be 21 years old ● Ability to keep your area organized, stocked and clean ● Must have or be willing to obtain California Food Handlers Card ● Responsible Beverage Service (RBS) certificate a huge plus ● Willing and able to work weekends ● Positive attitude and excellent communication skills

Job Description Call Center Representative Rose Remodeling is a trusted home remodeling company serving the Sacramento, North Bay, and San Joaquin areas of California. Our team of skilled professionals is dedicated to delivering high-quality remodeling services tailored to meet client needs. With decades of experience, we bring expertise and craftsmanship to every project, ensuring customer satisfaction. We are proud to be a reliable provider of exceptional home transformation solutions. Role Description This is a part-time on-site role for a Call Center Representative based in Elk Grove, CA. The Call Center Representative will handle inbound and outbound calls, provide exceptional customer service, and address client inquiries. Daily tasks include assisting with scheduling appointments, resolving customer concerns, and ensuring customer satisfaction. Attention to detail and the ability to communicate effectively will be key responsibilities in this role. Qualifications Excellent customer service and customer support skills Strong interpersonal skills to build and maintain client relationships Proficient in computer literacy with the ability to navigate customer management systems Commitment to achieving customer satisfaction through effective communication and problem-solving Previous experience in a call center or customer-facing role is preferred Ability to work on-site in Elk Grove, CA High school diploma or equivalent; additional training or education is a plus Must have experience in the call center environment **********This role offers opportunities for growth and a generous commission structure. **********We have 2 openings for part time roles under 30hrs per week. Powered by JazzHR J9jtDgsNCg

Pay Range: $60000 - $150000 / year Our Perks & Benefits: * Unlimited/uncapped commission - your earning potential is in your hands * Lucrative incentive sales plans, bonuses and sales contests to recognize your success * No cold calling - we provide a high volume of inbound leads and walk in traffic * Comprehensive paid training and licensing, plus on-going mentorship and development * Recognition-focused culture that celebrates your achievements * Comprehensive benefits package including medical, dental, vision and life insurance * Paid time off to recharge and maintain a healthy work-life balance * Retirement Plan (401k) with company-matched contributions * Fitness Reimbursement - up to $15/month for gym memberships * Employee Assistance Program - confidential support for personal or professional challenges at no cost * Extra Perks - optional plans for disability, hospital indemnity, health advocate program, universal life, critical illness, accident insurance, and even pet insurance Our Company: Confie and its family of companies - Freeway, Baja, Bluefire & others - is one of the largest privately held insurance brokers in the United States. We have been ranked the #1 Personal Lines Leader by the Insurance Journal for eight consecutive years! With more than 800 retail locations nationwide, we are committed to helping our employees take their careers and income potential to new heights. We are proactively looking for bright, motivated, and goal-oriented individuals who are excited about career advancement. Come Grow With Us! What You Will Do: As an Insurance Agent, your primary responsibility will be selling nonstandard auto insurance to new and existing customers. You will also have opportunities to grow your earnings by offering additional products such as homeowners insurance and, when applicable, health insurance. This role gives you the chance to build lasting relationships, expand your expertise, and be rewarded for your success. * Drive Growth: Solicit new business while maintaining strong relationships with current customers to achieve or exceed sales production goals. * Build Relationships: Proactively connect with customers, understand their needs, and expand business opportunities by offering auto, homeowners, or health insurance solutions. * Ensure Accuracy: Maintain accurate records of all transactions, including timely deposits and documentation in the agency management system. * Be a Trusted Advisor: Quickly establish rapport with clients and provide expert guidance to help them choose the insurance product that best fits their needs. The Perfect Match: * A Personal Lines or Property and Casualty license (preferred, but not required - we'll support you in obtaining one) * Bilingual skills in English and Spanish (a strong plus) * Experience in sales or customer service and a passion for helping people * A High School Diploma or GED * Strong ability to build customer relationships and earn trust * Excellent follow-up, organization, and multi-tasking skills * An ambitious, motivated attitude with a desire for growth and advancement * Strong written and verbal communication skills As permitted by applicable law and from time-to-time, Confie may use a computer system that has elements of artificial intelligence to help make decisions about your employment, including recruitment, hiring, renewal of employment, or the terms and conditions of your employment. Employees with questions about Confie's use of these computer systems should contact Human Resources at **************************** Insurance Sales Insurance Agent Hiring Immediately Acceptance Insurance Freeway Auto Insurance

Manages sales campaigns with the intent of either scheduling appointments for sales to improve sales productivity or by gaining business via direct quote/follow up. Assesses customer satisfaction with MTG products and services via conducting surveys and provides insights for addressing customer concerns. Works closely with SBU Sales Leaders, Sales, Corporate Marketing and Customer Service. Position Accountabilities 1.Place outbound calls with the prime purpose of scheduling appointments for sales with new or existing customers, notifying sales of committed appointment times and then following up with a courtesy call to determine customer satisfaction/needs. 2.Provides quotes or completes the sale, if campaign appropriate to directly gain new business. 3.Probes and identifies problematic situations/opportunities that could protect or yield new business for MTG and communicates the information to the appropriate function for follow up. 4.Restocks store merchandise as needed. Arranges stock on shelves or racks in sales area and keeps merchandise in order. Marks or tickets merchandise. 5.Manages requests for products, price and technical information. 6.Assist in warehouse in shipping & receiving, inventory stocking, cleaning, labeling, or other tasks. 7.Maintains showroom cleanliness by procedures set forth by management. 8.Identifies sources of leads and manages the pre-qualification process in collaboration with sales and corporate marketing. 9.Tracks result of outbound campaign efforts. 10.Backs up inbound customer service, as needed. 11.Comply with all DOT and OSHA regulations. 12.Ensure all safety rules are strictly observed. 13.Perform other projects and duties as assigned. Qualifications * High School Graduate with diploma and/or prior experience in outbound calling/inside sales, outside sales or marketing desirable. * Excellent customer service skills. Ability to establish and manage customer relationships * Ability to work independently and under some pressure to meet deadlines. * Demonstrates a clear and effective speaking manner for the purpose of explaining information to customers and employees. * Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. * Ability to learn MTG's business/product types/organization/transaction systems * Excellent Telephone Communications Skills * Excellent Organizational Skills * Intermediate level knowledge of Microsoft Office applications (Word, Excel, Outlook E-mail). Pay Rate: $26.00 to $28.00 per hour DOE. Physical Demands: Stationary Position - Frequently Move/Traverse - Frequently Stationary Position/Seated - Occasionally Transport/Lifting - Occasionally Transport/Carrying - Occasionally Exerting Force/Pushing - Occasionally Exerting Force/Pulling - Occasionally Ascend/Descend - NA Balancing - NA Position Self/Stooping - Occasionally Position Self/Kneeling - Occasionally Position Self/Crouching - NA Position Self/Crawling - NA Reaching - Frequently Handling - Frequently Grasping- NA Feeling - NA Communicate/Talking - Constantly Communicate/Hearing - Constantly Repetitive Motions- Occasionally Coordination -Frequently Matheson is an Equal Opportunity Employer that complies with the laws and regulations set forth under EEOC. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. EOE AA M/F/VET/Disability

WILL CALL The work is typically very physical and demanding, both from strength requirements and the stamina required. Will help customers load and unload vehicles. Will also help maintain inventory. Shipping and receiving functions, from light to heavy, are also performed. Janitorial responsibilities, both inside and outside the premises, are also involved. Working Conditions: Must stand for long periods of time. Most work will be in general warehouse conditions, in which some work areas will not be heated or air conditioned. This job requires constant interaction with co-workers and with the public. This position requires frequent lifting and a significant degree of walking, bending and transporting objects of various weights and dimensions. May have exposure to chemicals, including but not limited to gasoline, diesel fuel, propane, kerosene and cleaning solvents. Propane is an obvious hazard; hence a sense of smell is required. Position Tasks & Activities: Fill out correct paperwork for will call orders Loading customers car: Move equipment according to computer generated list to staging area. Prep equipment, if necessary, prior to loading. Check off each piece of equipment as loaded. If there is something that can't be loaded, call the supervisor. Be responsible for everything loaded. (Count and inspect it.) Turn in completed signed sheets. Load all miscellaneous supplies such as cleaning supplies, sledge hammers, tie straps, screwdriver, bags, boxes, etc. Unloading customer car: Do not unload without paperwork. Check off each piece of equipment. Put everything in proper place as it comes off the car. Inform supervisor if equipment is missing. Equipment must be ready in advance of loading date - check with supervisor to get all deliveries ready. Greet and assist customers with loading and unloading of rental equipment. Be sure customer understands proper usage and safety features of rented equipment. If loading, securely fasten equipment to customer's vehicle. Follow “Ready to Rent” cleaning procedures, which may include use of pressure washers, chemicals, compressed air and, when necessary, kitchen and laundry cleaning equipment. After cleaning, thoroughly check operation of equipment and look for missing fasteners, parts, etc. If items are not working properly or have missing parts, be sure to properly complete service tags and notify supervisor. Keep warehouse and dock areas clean and neat - keep all shelves free of dust, keep floor swept, etc. Stock service area. Keep all rental equipment neatly displayed, per diagram provided. Communicate with supervisor. Report safety violations to supervisor. Fill in for other positions, when necessary, for smooth operation of the business. Adhere to all company policies, procedures, rules and regulations in written or verbal form. Comply with government safety requirements and other regulations and security in store. Attend department, store and safety meetings. Perform other duties as requested. Education, Skills & Requirements: A high school diploma or equivalent GED is preferred but not required. Must be able to lift approximately 70 lbs. Must maintain a professional personal appearance. Must possess customer relation skills. Must be able to use mathematics to solve problems. Computer knowledge is preferred. Training on rental software will be provided. Must be able to speak English clearly and write legibly. The ability to speak other languages is a plus. Must pass company drug screen. Must maintain an acceptable attendance record. Must have a full range of motion and dexterity. Must be able to understand and follow instructions furnished in written, oral and scheduled form. Maintain a cooperative working relationship with co-workers. Reports to: Party Rental Warehouse Manager Celebrations! is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis including, but not limited to: veteran status, race, color, religion, sex, marital status, national origin, physical or mental disability and/or age.

WILL CALL The work is typically very physical and demanding, both from strength requirements and the stamina required. Will help customers load and unload vehicles. Will also help maintain inventory. Shipping and receiving functions, from light to heavy, are also performed. Janitorial responsibilities, both inside and outside the premises, are also involved. Working Conditions: Must stand for long periods of time. Most work will be in general warehouse conditions, in which some work areas will not be heated or air conditioned. This job requires constant interaction with co-workers and with the public. This position requires frequent lifting and a significant degree of walking, bending and transporting objects of various weights and dimensions. May have exposure to chemicals, including but not limited to gasoline, diesel fuel, propane, kerosene and cleaning solvents. Propane is an obvious hazard; hence a sense of smell is required. Position Tasks & Activities: Fill out correct paperwork for will call orders Loading customers car: Move equipment according to computer generated list to staging area. Prep equipment, if necessary, prior to loading. Check off each piece of equipment as loaded. If there is something that can't be loaded, call the supervisor. Be responsible for everything loaded. (Count and inspect it.) Turn in completed signed sheets. Load all miscellaneous supplies such as cleaning supplies, sledge hammers, tie straps, screwdriver, bags, boxes, etc. Unloading customer car: Do not unload without paperwork. Check off each piece of equipment. Put everything in proper place as it comes off the car. Inform supervisor if equipment is missing. Equipment must be ready in advance of loading date - check with supervisor to get all deliveries ready. Greet and assist customers with loading and unloading of rental equipment. Be sure customer understands proper usage and safety features of rented equipment. If loading, securely fasten equipment to customer's vehicle. Follow “Ready to Rent” cleaning procedures, which may include use of pressure washers, chemicals, compressed air and, when necessary, kitchen and laundry cleaning equipment. After cleaning, thoroughly check operation of equipment and look for missing fasteners, parts, etc. If items are not working properly or have missing parts, be sure to properly complete service tags and notify supervisor. Keep warehouse and dock areas clean and neat - keep all shelves free of dust, keep floor swept, etc. Stock service area. Keep all rental equipment neatly displayed, per diagram provided. Communicate with supervisor. Report safety violations to supervisor. Fill in for other positions, when necessary, for smooth operation of the business. Adhere to all company policies, procedures, rules and regulations in written or verbal form. Comply with government safety requirements and other regulations and security in store. Attend department, store and safety meetings. Perform other duties as requested. Education, Skills & Requirements: A high school diploma or equivalent GED is preferred but not required. Must be able to lift approximately 70 lbs. Must maintain a professional personal appearance. Must possess customer relation skills. Must be able to use mathematics to solve problems. Computer knowledge is preferred. Training on rental software will be provided. Must be able to speak English clearly and write legibly. The ability to speak other languages is a plus. Must pass company drug screen. Must maintain an acceptable attendance record. Must have a full range of motion and dexterity. Must be able to understand and follow instructions furnished in written, oral and scheduled form. Maintain a cooperative working relationship with co-workers. Reports to: Party Rental Warehouse Manager Celebrations! is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis including, but not limited to: veteran status, race, color, religion, sex, marital status, national origin, physical or mental disability and/or age.

Requirements Experience demonstrating a customer service centric mindset, organizational skills and team collaboration Bachelor's degree in a relevant field such as Health Administration and Business Administration desired Salary Description $22-$25/hr

**Become a part of our caring community and help us put health first** As a Clinical Care Oversight Professional, you will provide clinical support to the assessment and evaluation of patients' needs and requirements to achieve and/or maintain optional wellness. Your work assignments are often straightforward and of moderate complexity. As a Clinical Care Oversight Professional, you will support a member's optimal wellness state by recommending members/families toward and facilitate the interaction with resources appropriate for the care and wellbeing of patients. You understand your own work area professional concepts/standards, regulations, strategies, and operating standards. You will make decisions regarding your own work approach/priorities and follow direction. Work is managed and often guided by precedent and/or documented procedures/regulations/professional standards with some interpretation. **Use your skills to make an impact** **Required qualifications:** + Minimum required education: LPN/PTA/OTA licensed in Florida with no disciplinary action. LPN candidates with multistate compact license can also be considered. + Ability to work independently under general instructions and with a team + Ability to clinically assess, plan, and advocate for patient's health needs + Ability to speak clearly and concisely + Ability to document calls and interaction by typing on a keyboard while speaking to a patient on the phone + Deliver care that exemplifies CenterWell Home Health's commitment to achieving 5-STAR quality, improved patient outcomes, and value-based care, in alignment with our mission to provide compassionate, personalized healthcare. **Preferred qualifications:** + A minimum of 1-2 years related work experience in Home Health + Experience with HomeCare HomeBase (HCHB) and/or PointClickCare Travel: While this is a remote position, occasional travel to Humana's offices for training or meetings may be required. **Scheduled Weekly Hours** 40 **Pay Range** The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc. $41,900 - $56,600 per year **Description of Benefits** Humana, Inc. and its affiliated subsidiaries (collectively, "Humana") offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities. Application Deadline: 01-22-2026 **About us** About CenterWell Home Health: CenterWell Home Health specializes in personalized, comprehensive home care for patients managing a chronic condition or recovering from injury, illness, surgery or hospitalization. Our care teams include nurses, physical therapists, occupational therapists, speech-language pathologists, home health aides, and medical social workers - all working together to help patients rehabilitate, recover and regain their independence so they can live healthier and happier lives. About CenterWell, a Humana company: CenterWell creates experiences that put patients at the center. As the nation's largest provider of senior-focused primary care, one of the largest providers of home health services, and fourth largest pharmacy benefit manager, CenterWell is focused on whole-person health by addressing the physical, emotional and social wellness of our patients. As part of Humana Inc. (NYSE: HUM), CenterWell offers stability, industry-leading benefits, and opportunities to grow yourself and your career. We proudly employ more than 30,000 clinicians who are committed to putting health first - for our teammates, patients, communities and company. By providing flexible scheduling options, clinical certifications, leadership development programs and career coaching, we allow employees to invest in their personal and professional well-being, all from day one. **Equal Opportunity Employer** It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment. Centerwell, a wholly owned subsidiary of Humana, complies with all applicable federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, sex, sexual orientation, gender identity or religion. We also provide free language interpreter services. See our full accessibility rights information and language options *************************************************************

Fortuna is seeking experienced Dental Call Center Agents to support high-volume inbound customer service operations for California-based dental care providers and their members. This role involves resolving inquiries from dental professionals regarding billing, policy, and general service information. Candidates must reside in California and have call center and dental experience. This is a remote, full-time position starting February 17th, 2026. It offers structured training, incentives, and a consistent weekday schedule. WORKSITE: Remote (California Residents Only) WORK SCHEDULE: Monday-Friday, 8:00 AM - 5:00 PM PST COMPENSATION: $18.00 per hour with incentives offered WHAT WE OFFER: Comprehensive Medical, Dental, and Vision insurance coverage Paid sick leave benefits Training Program: Engage in a robust 6-8-week paid training program All technology equipment provided (work laptop and accessories) Long-term remote employment WHAT YOU'LL DO: Handle high-volume inbound calls from dental providers Resolve billing, policy, and procedural inquiries within a 3-5 minute window Maintain up-to-date knowledge of current dental billing guidelines and healthcare policy changes Record and track calls using the call tracking system Provide professional, courteous, and effective service to the provider community Collaborate with team members to meet departmental goals and call resolution metrics WHAT YOU'LL BRING: Minimum Qualifications: 1+ years of experience in inbound customer service (private or government sectors) At least 6 months of experience in dental customer support Working knowledge of Microsoft Office 365 and help desk software Typing speed of 30 WPM and 95% accuracy Excellent communication skills and a positive, patient demeanor Strong multitasking and problem-solving abilities Reliable internet with a minimum 50 Mbps download speed GED/High School diploma Fortuna operates as a staffing agency that sources, screens and presents potential candidates for employment opportunities on behalf of our clients. Fortuna was founded in 2012 by practicing professionals with more than 50 combined years of experience. Our headquarters is in McClellan, California, with offices in Los Angeles and New York, and satellite offices in the Philippines and Israel. Fortuna is an active member of multiple California service agreements, including the CMAS, ITMSA (Tier 2), and CalPERS SpringFed Pool, as well as various municipalities and large corporation vendor pools. Career Site: *****************

Job description Business Development Representative GROWING AUTOMOTIVE DEALERSHIP IS LOOKING FOR CALL CENTER SPECIALISTS. This position is responsible for assisting service customers with scheduling appointments, updates on vehicle statuses, and customer retention efforts. Specialists must maintain regular attendance and demonstrate exceptional phone skills. Successful candidates will be flexible, possess good organizational skills, and maintain outstanding attention to detail. Consumers services specialists must also demonstrate good time management skills, be self-motivated and possess good interpersonal skills. Specific duties include: · Handle inbound phone inquiries and web appointment requests from customers · Navigate through multiple computer applications with speed and accuracy · Maintain a high level of world class customer service/professionalism to all customers · Recommend additional products that best suit the customer · Accept and implement coaching and feedback in order to achieve individual and team performance goals · Other duties as assigned Candidate requirements: · High school diploma or equivalent required · Previous customer service experience required · Call center experience highly preferred · Excellent verbal and written communication skills · Proficient computer abilities In addition to a competitive hourly rate of pay, representatives may qualify for department bonus incentives. Business Development Representative Job Title: Business Development Representative Reports to: BDC Manager SUMMARY The Business Development Representative focuses on increasing the service traffic of the dealership by receiving inbound service appointment calls and making outbound calls which produce solid and specific appointments for the service department. The BDR must be a friendly, articulate, enthusiastic, and self-motivated team player with outstanding communication skills, a positive attitude, and an excellent work ethic. DUTIES AND RESPONSIBILITIES · Follow the BDC scripts and guidelines on all inbound and outbound calls · Ensure that all calls presented are answered promptly and professionally · Ability to work well under pressure · Must possess strong organizational skills, time management skills, and the ability to multitask · Acquire a complete knowledge of service information related to the makes and models of the dealership · Develop proficiency with all features of the BDC Customer Relationship Management (CRM) software · Ensure that all information entered into BDC software is consistent and accurate · Maintain a current knowledge of coupons, direct mail pieces, and recall information · Develop a thorough understanding of and demonstrating adherence to the BDC and dealership policies and procedures · Consistently maintain daily, weekly, and monthly goals which correspond to the objectives of the dealer and your individual performance · Ensure that all outbound calls such as - not limited to - No Show, Confirmation, Marketing, Follow Up, and Task List calls are made in a timely and effective manner · Consistently meet the guidelines set for number of activities to be completed daily · Ensure that the appointments are set consistent with policy/evenly distributed and and set for the appropriate times and personnel · Demonstrate the ability to interact effectively with dealer personnel at all levels · Maintain strict confidentiality of confidential personal information for our customers · Perform other duties as assigned · Maintain a professional code of conduct at all times QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Business Development Representative Job Title: Business Development Representative Reports to: BDC Manager EDUCATION and/or EXPERIENCE High school diploma or general education diploma (GED); or one to three months related experience and/or training; or equivalent combination of education and experience. Must be proficient in Microsoft Office including Outlook, Word, and Excel and possess the ability to navigate through multiple windows and multiple software applications. Knowledge of Google Docs/Drive is beneficial. Must be able to work well with customers and work well under pressure. Must possess strong organizational and time management skills. Must also possess the ability to multitask. Will be trained on dealership computer systems. REASONING ABILITY Ability to apply common sense, understanding to carry out instructions furnished in written, oral, or diagram form. The individual must be able to deal with problems involving several concrete variables in standardized situations. WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. The individual will work at a desk in an office setting for most of the shift. S/he will spend several hours a day speaking to clients and internal staff selling, problem solving and making appointments. Professional personal appearance is required. NOTE This is not necessarily an exhaustive list of responsibilities, skills, duties, requirements, efforts, or working conditions associated with the job. While this list is intended to be an accurate reflection of the current job, the dealership reserves the right to revise the functions and duties of the job or to require that additional or different tasks be performed when circumstances change (i.e., emergencies, changes in personnel, workload, rush job, or technological developments). Job Type: Full-time Salary: $15.50 - $18.00 per hour Expected hours: 40 per week Benefits: 401(k) Dental insurance Health insurance Life insurance Paid time off Vision insurance Supplemental pay types: Commission pay Work Location: In person

Are you good at home making others feel at home? Can you keep things running smoothly under pressure? Are you a rockstar at creating a great guest experience - one that will keep customers coming back? Are you a hands-on, all-in, above-and-beyond kind of person? We're looking for someone like you. A great employee at Gold Country Lanes- is tasked with keeping their area clean, keeping their guests smiling and making sure everything is running smoothly. Your job will be to help customers have a great time by helping them find the best solution for what they're looking for, running all transactions, helping with food preparation, making beverages & drinks, setting up bowling, darts & pool games and more. It's fast paced, fun and customer focused. Duties and responsibilities ● Prepare alcohol or non-alcohol beverages for bar and restaurant patrons ● Interact with customers, take orders and serve food and drinks ● Assess customers' needs and preferences and make recommendations ● Handle all game transactions such as - assigning people to lanes, distributing shoes, assigning darts, pool equipment, golf equipment, starting lasertag games and more. ● Comply with all food and beverage regulations ● Help in the kitchen preparing food as assigned or as needed ● Foster and maintain a positive work environment ● May be assigned to parties as needed ● May be assigned to the arcade and attraction areas as needed ● Be able and willing to work as a team and demonstrate a positive team environment - remember on our team there is no such thing as “that's not my job” ● Stay guest focused and nurture an excellent guest experience ● Ensure health and safety standards are followed ● Use all daily, weekly & monthly checklists as assigned and/or needed Qualifications & Requirements ● Computer literacy / willingness to learn a must ● Must be 21 years old ● Ability to keep your area organized, stocked and clean ● Must have or be willing to obtain California Food Handlers Card ● Responsible Beverage Service (RBS) certificate a huge plus ● Willing and able to work weekends ● Positive attitude and excellent communication skills

Shift: Day (8:00 a.m. - 5 p.m.) Schedule: Monday through Friday, with occasional weekends as workload dictates - remote work is not available. The Customer Service Representative (CSR) is the first point of contact for customers and builders, handling heavy telephone and email traffic with professionalism and urgency. This role ensures accurate scheduling, superior communication, and proactive customer engagement that reflects Villara's commitment to service excellence. A successful CSR is energetic, proactive, reliable, and passionate about creating outstanding customer experiences. Technical Responsibilities of the Job • Create, update, and manage customer and builder work orders in ServiceTitan with accuracy and attention to detail. • Book, reschedule, and confirm appointments for service and installation with appropriate time allotments. • Support field technicians and supervisors by ensuring up-to-date work order information and clear communication. Handle a high volume of inbound and outbound calls, emails, and web inquiries. • Provide consistent, professional communication with internal and external customers. • Make outbound “happy calls” to confirm satisfaction and educate customers on available programs or promotions. • Identify customer needs and proactively offer promotional items, extended warranties, or membership opportunities. • Resolve customer issues to mutual satisfaction, escalating as needed while maintaining professionalism. • Maintain Lean work area standards and contribute to process improvements. • Other duties as assigned. Behavioral Responsibilities of the Job • Exhibit exceptional communication, empathy, and professionalism in all interactions. • Demonstrate initiative and self-leadership - take ownership of results without waiting for direction. • Manage multiple priorities efficiently while maintaining composure and accuracy. • Maintain a positive, team-oriented mindset and contribute to a supportive work environment. • Embrace feedback, learning, and growth opportunities. • Show enthusiasm for promoting Villara's mission and representing the brand. • Display resilience and confidence when handling customer rejections or difficult calls. • Be punctual, reliable, and accountable for personal performance. Leadership Responsibilities • Lead by example through professionalism, integrity, and accountability. • Support peers by sharing knowledge and best practices. • Actively participate in continuous improvement and Lean initiatives. • Seek to exceed expectations - go beyond what is asked to ensure team success. Training/Certification • Minimum of 1 year in a customer service or administrative role • Typing 45+ WPM • Proficiency in Microsoft Outlook, Word, Excel, and PowerPoint • Familiarity with ServiceTitan or similar dispatch/scheduling software preferred • Demonstrated customer service and persuasive communication skills Education High School Diploma or GED Individuals must be able to physically: All physical requirements are noted on the Physical Requirements document. Working conditions and management style: Self-management is critical to success - arriving on time, staying on task, asking for assistance when needed etc. Performance Standards: • Maintain a professional attitude and image in all interactions. • Adhere to attendance, punctuality, and conduct standards. • Meet or exceed department KPIs, including: - Call booking percentage - Customer satisfaction scores - Memberships sold/renewed - Schedule accuracy and call handling time • Contribute to a positive, solution-oriented work environment.

About the role As the first point of contact for our dentist and dental office clients, you will process orders via phone, ticketing system, and website. You'll quickly learn about our dental/medical device products to provide accurate answers and outstanding customer service. This B2B role takes pride in their work by delivering exceptional care to every customer. We offer Friendly and fun company culture! Competitive salary based upon experience/education. Full benefit package including Medical, Dental, Vision, and Life Insurance* EAP (Employee Assistance Plan offering FREE mental health services). 2 weeks paid vacation per year - vacation accruals increase after the first year. 401(k) with company match* 9 Paid Holidays. Wellness program and onsite personal trainer with lunch hour workouts available. *A waiting period applies to some benefits. Pay range is: 18.85- 23.56 to start. What you'll do Receives all customer calls and greets customers warmly, while listening to the problem or reason for calling to quickly reach a resolution. Enter accurate and thorough notes from each call to ensure accurate metrics tracking. Take payment information and other pertinent information such as addresses and phone numbers. Refer clinical queries regarding procedural questions to a designated Scientific Advisor. Assist with placement of orders, refunds, and/or exchanges through our eCommerce and ERP platforms. Assist the sales team by capturing and maintaining detailed customer information in the CRM for new and established customers. Monitors customer orders for on time or expedited delivery and advises shipping department of need-by dates. Functions as the company gatekeeper, screens incoming calls before forwarding to others. Accurately record feedback and perform product complaint investigations as needed. Capture and communicate detailed information on overall customer satisfaction and feedback/complaints for the post market surveillance of products sold by Sprig. Serves as the main facilitator for the processing of customer purchase orders and completion of all invoicing. Includes some basic accounts receivable and collections communications. Collaborate with other departments as needed within the company. Maintains proficiency with Company product knowledge and related dental products. Has knowledge and understanding of all social media posts, communications, and the events calendar as it pertains to the department. Expected Hours of Work: Operating hours are 7:00 a.m. to 5:00 p.m. There is an alternating work schedule to accommodate different time zones for customers nationwide and globally. Full time 40 hours/week, Monday-Friday, ONSITE. Hours of work may vary to accommodate different time zones. Knowledge, Skills and Abilities Required Problem Solving/Analysis/Critical Thinking Courteous and efficient communication to process customer orders quickly and accurately Positive, enthusiastic and “can-do” attitude. Independent worker and team collaborator. Adaptable Organized and detail oriented Effective time management Business Sense Business writing skills Customer/Client Focus Results Driven Exemplary Phone Etiquette & Skills Technical Capacity. Proficient Computer navigation skills. Accurate keyboarding/typing skills. Professional demeanor. Qualifications One to three years previous experience in a customer service environment. Proficient computer skills (MS Office Suite, Outlook) required. Required fluent English language skills - both written and verbal. HS Diploma or GED. Knowledge of product and/or willingness to learn. Experience with CRM ticketing software preferred. Experience with ERP ordering software preferred. College education preferred. Background in dental office environment preferred.

The role of the Call Center Representative at HealthFlex is pivotal to our organization's engagement with healthcare partners, patients and their families. In this position, you will be the central point of contact for our diverse customer base, offering vital assistance, information, and support regarding our healthcare services. You will engage with customers through multiple communication channels, including phone calls, emails, chat, or in-person interactions. Your primary objective is to ensure a positive customer experience, swiftly address inquiries, and resolve issues in a professional manner. Consequently, your contributions will directly influence the quality of services provided by HealthFlex and help maintain our strong reputation in the market. Essential Duties and Responsibilities: This section describes the essential functions of this role; however, this is not intended to be all-inclusive. Other duties may be assigned, as necessary. Reasonable accommodations may be provided to enable individuals with disabilities to perform the essential functions of this job. * Manages a high call volume from various customers including but not limited to; patients, families, and healthcare providers regarding services, scheduling, and general inquiries. * Provides general information about HealthFlex's services to potential and existing patients/clients, as well as addressing questions and concerns. * Address and resolve patient complaints, issues, or concerns promptly and professionally. * Managing HealthFlex's incoming faxes and disseminating them to the correct department. * Performs data entry duties in a timely and accurate manner across various systems. * Ensures all emails from HealthFlex's after-hour services are handled in a timely and sensitive manner. Flagging any urgent issues with relevant team managers. * Collaborates with other members of the HealthFlex team to ensure smooth patient care and communication. * Conducts timely follow-up on all customer calls that require additional information. * Maintained records of customer interactions, inquiries, and results. Ensures that all relevant information is accurately recorded. * Ensuring that all communication, daily practices, interactions comply with HIPAA rules and regulations. * Be empathetic and understanding to patients and their families, particularly in challenging ro sensitive situations. * Ordering and management of office medical supply inventory, assisting clinicians with bagging supplies, and other office related tasks. * Performing general office management duties such as, but not limited to: faxing, photocopying, handling confidential documents. * Escalates matters to appropriate leadership team members as appropriate. Schedule: Monday-Friday 9 am to 5 pm, with two weekend day shift a month (Saturday or Sunday) Requirements * Experience demonstrating a customer service centric mindset, organizational skills and team collaboration * Bachelor's degree in a relevant field such as Health Administration and Business Administration desired

We are searching for a polite, professional Call Center Representative to work closely with other team members to provide outstanding service to our customers by answering questions, handling complaints, and troubleshooting problems with our products and services. The Call Center Representative may handle a high volume of inbound or outbound calls or both and should seek to create a positive experience for each caller. They will listen to clients to understand the reason for their call, address all questions or complaints, and provide an accurate and efficient response. To be a successful Call Center Representative, you should be customer-focused, detail oriented, and efficient. You should be polite, reliable, knowledgeable, and adaptable. Responsibilities Answering or making calls to clients to learn about and address their needs, complaints, or other issues with products or services. Responding efficiently and accurately to callers, explaining possible solutions, and ensuring that clients feel supported and valued. Engaging in active listening with callers, confirming or clarifying information and diffusing angry clients, as needed. Building lasting relationships with clients and other call centre team members based on trust and reliability. Utilizing software, databases, scripts, and tools appropriately. Understanding and striving to meet or exceed call centre metrics while providing excellent consistent customer service. Making sales or recommendations for products or services that may better suit client needs. Taking part in training and other learning opportunities to expand knowledge of company and position. Adhering to all company policies and procedures. Requirements High School Diploma or equivalent. More education or experience may be preferred. Exceptional customer service, active listening, and verbal and written communication skills, professional phone voice. Understanding of company products, services, and policies. Proficiency with computers, especially with CRM software, and strong typing skills. Ability to ask prying questions and diffuse tense situations. Strong time management and decision making skills. Adaptability and accountability. Fluency in multiple languages may be desired.

Welcome to Visio Hype, where we turn your moments into unforgettable stories through the lens of creativity and passion! At Visio Hype, we believe that every moment is a masterpiece waiting to be captured. We are not just a videography company; we are storytellers who specialize in transforming your special occasions into cinematic experiences that you'll cherish forever. Job Description: Visio Hype is seeking a highly motivated and customer-focused Call Center Representative to join our team. As a Call Center Representative, you will be the first point of contact for our customers and will provide exceptional service in a fast-paced call center environment. Your main responsibilities will include resolving customer inquiries, providing product information, and managing customer accounts. Responsibilities Answer inbound calls and respond to customer inquiries promptly and professionally Resolve customer issues and complaints in a timely manner, escalating as necessary Provide accurate and complete information about our products and services Update customer accounts with relevant information and maintain accurate records Follow communication scripts and guidelines to ensure consistency in customer interactions Identify and escalate priority issues to the appropriate department Requirements High school diploma or equivalent Excellent communication skills, both written and verbal Strong problem-solving abilities and attention to detail Ability to work well under pressure Proficient in the use of computers and call center software Previous call center experience is preferred but not required Ability to multitask and prioritize tasks effectively Join the Visio Hype team and be part of an exciting and creative environment where your skills and talents can shine. Apply now to embark on a rewarding career in video production!

At Vitu, our engaged workforce is the key to our success. We are committed to creating a positive, inclusive, and motivating environment where employees feel valued, connected, and empowered. Vitu provides innovative, cutting-edge services to the motor vehicle industry. Our namesake solution manages titling and registration transactions in all 50 states and across multiple locations - all on one platform. With the mission of expanding and automating Vehicle-to-Government (V2Gov) transactions, the Vitu platform is reimagining how drivers, businesses and governments interact with vehicles. Vitu has offices in California, Florida, Georgia, Illinois, Indiana, Minnesota, Montana, North Carolina, New Hampshire, New Jersey, New York, Ohio, Oregon, Pennsylvania, and Virginia. Job Summary The Customer Care Specialist II helps customers via an inbound call queue, support ticketing systems, and/or through established customer engagement. Develops and maintains positive relations with customers. Responds to customer inquiries regarding company products, features, and/or services. Addresses fulfillment, billing, account management, technical, and configuration issues. Refers complex, unexpected, or recurring issues to internal experts as required to ensure prompt and effective resolution. Responsibilities Receive and respond to customer requests via the inbound call queue and support ticketing systems. Provide an Effortless Customer Experience: Ask questions and actively listen to customers to understand their issues, always demonstrating respect and concern. Provide Tier 1 support, troubleshooting, and resolving standard and recurring issues with the customer's configuration, Cox Automotive software, or other vendor integration points. May provide one-on-one training for new and/or existing customers as needed while working on support issues to help drive customer satisfaction. Apply appropriate security tools or processes (i.e., PIN, identifying information) to assess customer records or other electronic information. Document customer inquiries, status, and resolution. Work across teams when needed and follow up with customers to resolve issues satisfactorily. Qualifications 3 years' experience in Client Services, Support, or related functions in the technology or software industry Strong technical skills (Microsoft Office, Salesforce.com, or similar CRM, contact center software) Serves as a customer care agent for an assigned customer base or product area. Responds to customer inquiries received via telephone or online. Documents and reports on customer inquiries, status, and resolution. Follow up with customers on issue status and resolution to ensure ongoing high satisfaction levels. Determines problem source (i.e., hardware, software, user access), Resolves issues where possible, Refers difficult and complex issues to internal technical experts and/or, Refers issues to management Preferred Qualifications Automotive industry software support experience Contact Center Operations experience (telecom, workforce management, forecasting, call monitoring, etc.) Minimum Requirements High School Diploma/GED and 3 years of experience related to customer service OR any level degree or certification beyond HS diploma/GED + up to 1 year experience OR 5 years' experience related to customer service Pay Type: Hourly $15.86 - $23.75