Call center agent jobs in Fort Collins, CO - 171 jobs
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Customer Service Representative- Bilingual Preferred
Loanmax Title Loans 3.8
Call center agent job in Fort Collins, CO
LoanMax- Customer Service Representative- Bilingual Preferred Are you looking for a stable, full-time position with career potential? If so, you've come to the right place! We are currently hiring for our location at 2030 S College Ave, Fort Collins, CO 80525
Incentives:
Full-Time Position: Monday - Friday 10am-6pm, Saturday 9am-2pm, closed on Sundays!
Weekly Pay
Health Benefits
Paid Holidays
Vacations
Retention Bonus
Paid Time Off
Paid On-site Training
Competitive Salaries
Requirements:
Must be at least 18 years old
Must be able to work full time
Have a high school degree or equivalent
Basic computer and data entry experience
Collections experience preferred
Criminal background check
Consumer credit check
Drug screen
Primary Responsibilities:
Provide superior customer service
Loan processing
Cash handling
Collection calls
Additional duties as assigned
How to Apply:
Apply via portal on job website (please include your resume)
Requisition Close Date:
1/29/26
Note:
Resume must include employment history, employment dates, description of each position, and educational background.
Hiring manager will be calling from area code 404 (GA). Please keep an eye out for that area code.
Our Background
LoanMax is one of America's most respected loan companies. We believe our customer service representatives are the heart of our business. We take pride in providing our customers with excellent service, and we have high expectations for our managers. We are looking for an individual who is motivated, honest, dependable, and seeking a career providing superior customer service.
$29k-37k yearly est. 12h ago
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Customer Service Representative
Teksystems 4.4
Call center agent job in Loveland, CO
Support customers via telephone, online chat and email with order entry for placement and status updates, and pre-sale specifications. Provide prompt, accurate answer to order/tracking questions and process order entry requests from customers through telephone, online and email
Input customer orders and customer transactions into the company's order entry database
Checks and releases various order holds as assigned for the position
Assists with requests on pricing, shipping, product availability, terms and conditions and item information
Identify and enter sales leads
*Qualifications*
* 1 to 2+ years of recent experience in customer service, order management/entry, etc.
* Ability and desire to work in a fast-paced environment
* Coachability is required
* Someone technically inclined (does not need to know pivot tables, v look ups, etc.); this is not data manipulation but more accuracy within the order management
* Someone who is OK with making mistakes, is patient and can trust the process/self (team will guide them as long as they do the work)
* Strong attention to detail and ability to look at many different line items with accuracy
* High school diploma or GED required
* Proficient computer skills (Microsoft Office Suite, Excel & Outlook) required
* Critical thinking and multi-tasking skills required
*Job Type & Location*This is a Contract to Hire position based out of Loveland, CO.
*Pay and Benefits*The pay range for this position is $22.50 - $22.50/hr.
Eligibility requirements apply to some benefits and may depend on your job
classification and length of employment. Benefits are subject to change and may be
subject to specific elections, plan, or program terms. If eligible, the benefits
available for this temporary role may include the following:
* Medical, dental & vision
* Critical Illness, Accident, and Hospital
* 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
* Life Insurance (Voluntary Life & AD&D for the employee and dependents)
* Short and long-term disability
* Health Spending Account (HSA)
* Transportation benefits
* Employee Assistance Program
* Time Off/Leave (PTO, Vacation or Sick Leave)
*Workplace Type*This is a fully onsite position in Loveland,CO.
*Application Deadline*This position is anticipated to close on Jan 24, 2026.
h4>About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
About TEKsystems and TEKsystems Global Services
We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
$22.5-22.5 hourly 2d ago
Customer Service Representative
Waste Connections 4.1
Call center agent job in Thornton, CO
Waste Connections is looking for a high energy Customer Service Representative to join our GROWING team in Henderson, Colorado.
PAY: $20.00 per hour
Plus incentive bonuses that are paid out monthly!
WHY YOU NEED TO JOIN US:
CULTURE: It's a Great place to work! We work in an environment where empowered, self-directed All-stars know what they do is important.
INTEGRITY: Our definition is "saying what you will do and then doing it!" We keep our promises to our customers and our employees.
DUTIES AND RESPONSIBILITIES:
*Works in conjunction with other departments to resolve customer disputes and demonstrates the ability to become proficient in the use of proprietary operational system.
*Interviews customers and records interview information into computer for customer service, talks with customers by phone and in person, to receive orders for installation, turn on, discontinuance, or change in service.
*Fills out contract forms, determines charges for service requested, collects deposits, prepares change of address records and issues discontinuance orders.
*Delivers services to customers in a manner that promotes goodwill. Interacts with customers and Waste Connections employees to determine service requirements and resolve problems or complaints.
*Work in a fast paced, cooperative, high call volume environment. Solicit sale of new or additional services.
*A typical schedule for this position is Monday-Friday, with an occasional Saturday as needed.
WORKING CONDITIONS AND PHYSICAL EFFORT:
*Work environment is an office setting. Areas are clean, ventilated, and well lighted. Our Customer Service Reps have their own workstation or cubicle space and are equipped with a telephone, headset, and computer.
*CSR call areas can be noisy and work may be repetitious and stressful, with little time in between calls, while still providing excellent service. Some calls are evaluated to ensure high standards.
*Also, long periods spent sitting, typing, or looking at a computer screen are common.
MINIMUM JOB REQUIREMENTS:
*2 years of Phone Customer Service experience preferred.
*Ability to read, write, comprehend and communicate in English.
*Experience with MS Word, Excel, and Email preferred. Typing and 10-key skills are required.
*High School Diploma or GED required.
To be considered for any of our current openings you must complete an application at . Application information and additional instructions can be found once you select your position of interest.
We offer excellent benefits including: medical, dental, vision, flexible spending account, long term & short term disability, life insurance, 401K retirement and unlimited opportunities to "Connect with Your Future".
Waste Connections is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to disability or protected veteran status.
$20 hourly 4d ago
Parts Expert - Call Center
Transwest 4.5
Call center agent job in Brighton, CO
Transwest has an opportunity for a CallCenter Parts Expert who will be responsible for the retail, commercial and industrial sales of transportation products and services to retail customers via phone, email and other company approved methods of communication. This is an ideal opportunity for a candidate with heavy duty, medium duty, and trailer parts experience who has excellent customer service skills to join our Parts Expert team. The Parts Expert must be a good steward for Transwest, cross-sell departments, utilize and manage all company resources, meet departmental objectives and be above all reproach.
Position is classified as an in-office role for collaboration, connectivity, innovation, mentorship, and skill development when supported by Transwest assigned office space within 50 miles of the employee's primary residence. Opportunities for a hybrid or remote work outside the defined area are under management discretion and are not based on any one factor.
Schedule shifts will be determined by your direct supervisor and are subject to change at any time with or without prior notice in support of servicing customer expectations at the sole discretion of Transwest.
WE OFFER A FULL BENEFITS PACKAGE FOR ELIGIBLE EMPLOYEES INCLUDING:
* Medical, Dental, and Vision Insurance
* Life (Voluntary and Employer Paid) and Disability Insurance
* 401(K) with company match beginning with your first contribution.
* HSA and/or FSA, as applicable
* Paid Time Off, Sick Time, and Company Paid Holidays
* Employee Car Discount Program
ESSENTIAL DUTIES & RESPONSIBILITIES:
* Respond to customer inquiries for parts sales via phone, email and other company approved methods of customer communication.
* Listen, exhibit energy and project a genuine willingness to assist.
* Effectively communicate with clientele to ensure objective, ask pertinent open-ended questions and provide information to assist customers and ensure that we provide the highest level of customer satisfaction.
* Drive sales growth by cross-selling, add on sales and exceptional customer service.
* Provide prompt, courteous and accurate service to customers.
* Drives sales through engagement of customers, suggestive selling, and sharing product knowledge.
* Being processed focused on recording departmental data; i.e. lost sales.
* Answer telephones professionally and pleasantly.
* Follow-up on customer orders and resolve problems with the customer's satisfaction.
* Communicate often and timely with customers and associates.
* Resolve problems, handle conflict and make effective decisions.
* Effectively communicate to customers any relevant policies and/or procedures regarding purchases, returns, credit terms, etc.
* Maintain familiarity with all inventory products and merchandising programs and ordering systems.
* Provide troubleshooting support and service to customers experiencing problems in the field and selling repair parts as needed.
* Document customer quality issues as they arise and work with the team to resolve issues in a cost-effective and expeditious manner.
* Utilize company information systems to process orders timely and accurately.
* Understand dealership credit policies.
* Set an example of professionalism and positive attitude including a neat, orderly, safe work environment.
* Other duties as assigned by the manager.
Requirements
WORK ENVIRONMENT & PHYSICAL ABILITIES:
* Activities require a full range of body motion including handling and lifting, manual and finger dexterity and eye-hand coordination.
* The position may require standing, balancing, bending or stooping for prolonged periods of time.
* The position requires vision and hearing within normal range.
* Requires the ability to work under stressful conditions or irregular hours.
* Requires eye-hand coordination and manual dexterity sufficient to operate a keyboard, photocopier, telephone, calculator and other office equipment.
* Ability to communicate by providing verbal feedback in a professional manner.
* Ability to receive and analyze data and input into the computer.
* Normal range of hearing and vision.
REQUIRED EDUCATION, EXPERIENCE, KNOWLEDGE & SKILLS:
* High school diploma or equivalent.
* Valid Driver's License and MVR in good standing.
* Direct industry experiences selling medium and heavy-duty truck parts through distribution and/or directly to the end user.
* Knowledge of computers is a must.
* Knowledge of diesel engines, gas engines, drive train, and suspensions.
* Excellent verbal and communication skills.
* Provide outstanding customer service.
* Detail oriented.
* Ability to understand vague and implicit instructions and react favorably in all work situations.
* They must be mentally adaptable and flexible in dealing with a variety of people and may be frequently called upon to handle difficult situations.
* Able to resolve problems, handle conflict and make effective decisions under pressure. They must have a long attention span in order to listen to people, perceive the real problems and bring issues to a successful conclusion.
* Have the ability to give, receive and analyze information, formulate work plans, prepare written materials and articulate goals and action plans.
* They must be able to understand people and be able to communicate effectively with them.
* Ability to successfully complete a General Abilities Assessment and pass post-offer background check, physical and drug screening.
JOB DETAILS:
* Type: Hourly
* Compensation Range: $26.00 - $34.00
* Bonus Eligibility: Yes
* Reports To: Parts CallCenter Supervisor
* Closing Date: Open until filled
$26-34 hourly 20d ago
Parts Expert - Call Center
Mammoth Graphics
Call center agent job in Brighton, CO
Full-time Description
Transwest has an opportunity for a CallCenter Parts Expert who will be responsible for the retail, commercial and industrial sales of transportation products and services to retail customers via phone, email and other company approved methods of communication. This is an ideal opportunity for a candidate with heavy duty, medium duty, and trailer parts experience who has excellent customer service skills to join our Parts Expert team. The Parts Expert must be a good steward for Transwest, cross-sell departments, utilize and manage all company resources, meet departmental objectives and be above all reproach.
Position is classified as an in-office role for collaboration, connectivity, innovation, mentorship, and skill development when supported by Transwest assigned office space within 50 miles of the employee's primary residence. Opportunities for a hybrid or remote work outside the defined area are under management discretion and are not based on any one factor.
Schedule shifts will be determined by your direct supervisor and are subject to change at any time with or without prior notice in support of servicing customer expectations at the sole discretion of Transwest.
WE OFFER A FULL BENEFITS PACKAGE FOR ELIGIBLE EMPLOYEES INCLUDING:
Medical, Dental, and Vision Insurance
Life (Voluntary and Employer Paid) and Disability Insurance
401(K) with company match beginning with your first contribution.
HSA and/or FSA, as applicable
Paid Time Off, Sick Time, and Company Paid Holidays
Employee Car Discount Program
ESSENTIAL DUTIES & RESPONSIBILITIES:
Respond to customer inquiries for parts sales via phone, email and other company approved methods of customer communication.
Listen, exhibit energy and project a genuine willingness to assist.
Effectively communicate with clientele to ensure objective, ask pertinent open-ended questions and provide information to assist customers and ensure that we provide the highest level of customer satisfaction.
Drive sales growth by cross-selling, add on sales and exceptional customer service.
Provide prompt, courteous and accurate service to customers.
Drives sales through engagement of customers, suggestive selling, and sharing product knowledge.
Being processed focused on recording departmental data; i.e. lost sales.
Answer telephones professionally and pleasantly.
Follow-up on customer orders and resolve problems with the customer's satisfaction.
Communicate often and timely with customers and associates.
Resolve problems, handle conflict and make effective decisions.
Effectively communicate to customers any relevant policies and/or procedures regarding purchases, returns, credit terms, etc.
Maintain familiarity with all inventory products and merchandising programs and ordering systems.
Provide troubleshooting support and service to customers experiencing problems in the field and selling repair parts as needed.
Document customer quality issues as they arise and work with the team to resolve issues in a cost-effective and expeditious manner.
Utilize company information systems to process orders timely and accurately.
Understand dealership credit policies.
Set an example of professionalism and positive attitude including a neat, orderly, safe work environment.
Other duties as assigned by the manager.
Requirements
WORK ENVIRONMENT & PHYSICAL ABILITIES:
Activities require a full range of body motion including handling and lifting, manual and finger dexterity and eye-hand coordination.
The position may require standing, balancing, bending or stooping for prolonged periods of time.
The position requires vision and hearing within normal range.
Requires the ability to work under stressful conditions or irregular hours.
Requires eye-hand coordination and manual dexterity sufficient to operate a keyboard, photocopier, telephone, calculator and other office equipment.
Ability to communicate by providing verbal feedback in a professional manner.
Ability to receive and analyze data and input into the computer.
Normal range of hearing and vision.
REQUIRED EDUCATION, EXPERIENCE, KNOWLEDGE & SKILLS:
High school diploma or equivalent.
Valid Driver's License and MVR in good standing.
Direct industry experiences selling medium and heavy-duty truck parts through distribution and/or directly to the end user.
Knowledge of computers is a must.
Knowledge of diesel engines, gas engines, drive train, and suspensions.
Excellent verbal and communication skills.
Provide outstanding customer service.
Detail oriented.
Ability to understand vague and implicit instructions and react favorably in all work situations.
They must be mentally adaptable and flexible in dealing with a variety of people and may be frequently called upon to handle difficult situations.
Able to resolve problems, handle conflict and make effective decisions under pressure. They must have a long attention span in order to listen to people, perceive the real problems and bring issues to a successful conclusion.
Have the ability to give, receive and analyze information, formulate work plans, prepare written materials and articulate goals and action plans.
They must be able to understand people and be able to communicate effectively with them.
Ability to successfully complete a General Abilities Assessment and pass post-offer background check, physical and drug screening.
JOB DETAILS:
Type: Hourly
Compensation Range: $26.00 - $34.00
Bonus Eligibility: Yes
Reports To: Parts CallCenter Supervisor
Closing Date: Open until filled
$26-34 hourly 18d ago
Customer Care Specialist
Serenity Mental Health Centers 3.7
Call center agent job in Loveland, CO
Customer Care Specialist - No Healthcare Experience Needed
Make a Meaningful Impact - Bring Compassion, We'll Provide the Training
At Serenity Healthcare, we're transforming mental wellness through empathy, innovation, and science-backed care. We're currently hiring TMS Technicians to support patients through their healing journey. If you have a background in customer service, hospitality, or caregiving and love helping others - this could be your perfect next step.
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No medical experience required. We provide full paid training and national certification.
About the Role
As a Customer Care Specialist, you'll work closely with patients undergoing Transcranial Magnetic Stimulation (TMS) treatment - a non-invasive, FDA-approved therapy for depression and other mental health conditions. You'll be a calming, consistent presence throughout their care experience.
Key Responsibilities:
Deliver one-on-one support during patient treatment sessions
Operate and monitor TMS equipment (training provided)
Encourage patients using positive tools like journaling, goal-setting, and mindfulness
Maintain accurate session records and communicate with medical staff
Create a warm, supportive environment for every patient
About Serenity Healthcare
Serenity Healthcare is a national mental health provider offering personalized, evidence-based treatment for people who haven't found relief through traditional therapies. Our team uses FDA-cleared TMS technology and a whole-person approach to help patients heal from anxiety, depression, PTSD, and more.
Ready to Make a Difference?
Apply now and be the reason someone finds hope again.
Serenity Healthcare is an equal opportunity employer. All qualified applicants are encouraged to apply.
In accordance with Colorado's Equal Pay for Equal Work Act this position pay ranges $25-26.50 hourly.
Requirements
Who We're Looking For
We hire people for character and heart, not just experience. We're especially interested in individuals with backgrounds in:
Customer service, hospitality, education, retail, or similar people-facing roles
A passion for supporting others through tough times
Strong emotional intelligence and a calm, kind demeanor
Minimum Requirements:
2+ years of full-time professional experience (any industry)
Clear, professional verbal and written communication skills
High level of empathy, patience, and emotional resilience
Punctual, dependable, and open to feedback
Must be authorized to work in the U.S.
Background check and drug screening required
Benefits
Why Join Serenity Healthcare?
At Serenity, you'll do more than work - you'll help people take back their lives.
Benefits Include:
90% employer-paid medical, dental & vision
10 PTO days (15 after 1 year) + 10 paid holidays
401(k)
Rapid promotion opportunities as we grow
Positive, mission-driven culture where your contribution matters
$25-26.5 hourly Auto-Apply 60d+ ago
Junior Customer Service Agent
Price Solutions 4.0
Call center agent job in Boulder, CO
At Price Solutions, our mission is to foster and encourage innovative solutions, creative problem-solving, and the ability to provide a dynamic range of outreach services to our clients. In order to better support daily operations in our retail locations, we are seeking to fill another entry level management position. The Junior Operations Manager will focus heavily on business development practices of our Denver location, campaign operations, and managing key functions alongside the location director.
RESPONSIBILITIES:
β’ TRACKING AND REPORTING - Act as the Team Operations liaison to divisional teams, producing special reports, data, and sales tracking information in order to reach company and individual goals and quotas. Detect problems and resolve issues quickly.
β’ CAMPAIGN DEVELOPMENT - Conduct territory research and monitor market trends or best practices surrounding the use of systems to drive team business objectives. Think outside of the box as to always be one step ahead of competitors.
β’ PRODUCT KNOWLEDGE - Assist with collaborative efforts surrounding the redesign of products and be able to inform customers of any products that align with their needs. Continued education and training to benefit the company's ability to market and connect with consumers effectively.
β’ CLIENT/TRAINING MEETINGS - Collaborate with internal management and peers to assist with marketing strategies and team management, in preparation for conflict resolution, upselling potential, and FAQ's while meeting with interested parties.
β’ DEMONSTRATIONS - Assist in the creating and delivery of presentations for department meetings/workshops or demonstrations in office. Attend scheduled outings with consumers and follow ups with current or potential consumers.
QUALIFICATIONS:
Bachelor's degree or 2 years of related experience
Proven ability to lead, train, and develop others
Strong communication and interpersonal skills
Demonstrated success in achieving sales targets and driving revenue growth
Ability to travel to retail sites as needed
Those with interest in the following categories tend to do well in this role: Customer Service, Relationships, Customer Acquisition, Business Development, Leadership, Hospitality, Campaign Management, Communication, Training, Sales, Retail, Promotions, Team, Club, Athlete, Teamwork, Advertising, Marketing, Client Acquisition.
$27k-32k yearly est. Auto-Apply 60d+ ago
Clinical Care Oversight Professional (LPN/PTA/OTA)
Centerwell
Call center agent job in Cheyenne, WY
**Become a part of our caring community and help us put health first** As a Clinical Care Oversight Professional, you will provide clinical support to the assessment and evaluation of patients' needs and requirements to achieve and/or maintain optional wellness. Your work assignments are often straightforward and of moderate complexity.
As a Clinical Care Oversight Professional, you will support a member's optimal wellness state by recommending members/families toward and facilitate the interaction with resources appropriate for the care and wellbeing of patients. You understand your own work area professional concepts/standards, regulations, strategies, and operating standards. You will make decisions regarding your own work approach/priorities and follow direction. Work is managed and often guided by precedent and/or documented procedures/regulations/professional standards with some interpretation.
**Use your skills to make an impact**
**Required qualifications:**
+ Minimum required education: LPN/PTA/OTA licensed in Florida with no disciplinary action. LPN candidates with multistate compact license can also be considered.
+ Ability to work independently under general instructions and with a team
+ Ability to clinically assess, plan, and advocate for patient's health needs
+ Ability to speak clearly and concisely
+ Ability to document calls and interaction by typing on a keyboard while speaking to a patient on the phone
+ Deliver care that exemplifies CenterWell Home Health's commitment to achieving 5-STAR quality, improved patient outcomes, and value-based care, in alignment with our mission to provide compassionate, personalized healthcare.
**Preferred qualifications:**
+ A minimum of 1-2 years related work experience in Home Health
+ Experience with HomeCare HomeBase (HCHB) and/or PointClickCare
Travel: While this is a remote position, occasional travel to Humana's offices for training or meetings may be required.
**Scheduled Weekly Hours**
40
**Pay Range**
The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.
$41,900 - $56,600 per year
**Description of Benefits**
Humana, Inc. and its affiliated subsidiaries (collectively, "Humana") offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.
Application Deadline: 01-22-2026
**About us**
About CenterWell Home Health: CenterWell Home Health specializes in personalized, comprehensive home care for patients managing a chronic condition or recovering from injury, illness, surgery or hospitalization. Our care teams include nurses, physical therapists, occupational therapists, speech-language pathologists, home health aides, and medical social workers - all working together to help patients rehabilitate, recover and regain their independence so they can live healthier and happier lives.
About CenterWell, a Humana company: CenterWell creates experiences that put patients at the center. As the nation's largest provider of senior-focused primary care, one of the largest providers of home health services, and fourth largest pharmacy benefit manager, CenterWell is focused on whole-person health by addressing the physical, emotional and social wellness of our patients. As part of Humana Inc. (NYSE: HUM), CenterWell offers stability, industry-leading benefits, and opportunities to grow yourself and your career. We proudly employ more than 30,000 clinicians who are committed to putting health first - for our teammates, patients, communities and company. By providing flexible scheduling options, clinical certifications, leadership development programs and career coaching, we allow employees to invest in their personal and professional well-being, all from day one.
**Equal Opportunity Employer**
It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.
Centerwell, a wholly owned subsidiary of Humana, complies with all applicable federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, sex, sexual orientation, gender identity or religion. We also provide free language interpreter services. See our full accessibility rights information and language options *************************************************************
$41.9k-56.6k yearly 5d ago
Customer Service Rep (CSR) - Dispatcher
Titus Electrical Services 3.6
Call center agent job in Mead, CO
Job Description
Join the Titus Electrical Services team as a full-time Customer Service Rep (CSR) - Dispatcher at our Frederick, CO office. We're seeking an empathetic individual to provide excellent customer care and dispatch electrical technicians over the phone. Have you been searching for an administrative job that allows you to enjoy weekends off? Would you like to join an established company that treats its employees like family? Yeah, you would! Keep reading because it gets even better...
What would you gain by joining our customer care team? How does a competitive wage of $16 - $25/hr sound? Maybe you'd also enjoy a great benefits package, including health & life insurance, frequent bonuses based on performance, paid holidays, PTO, flex time off, a wellness plan, 401(k) matching, and Roth IRA account. Our Customer Service Representatives enjoy ongoing training with opportunities for advancement. Do we have your attention yet? Then apply for this administrative office job today!
TITUS ELECTRICAL SERVICES: OUR ORIGIN STORY
With a reputation for dependable, trustworthy, and speedy service, we are known as your neighborhood electrician. Our family-owned company has over 50 years of combined experience as well as the knowledge, skills, and expertise to meet any electrical need. We are always upfront and we do the right thing even when no one is looking. Our commitment is to make sure that nobody in our community has to live in the dark, be zapped by a wire, or shocked by a charge.
In order to do this, we must assemble the most elite team of electricians available. Superpowers are not required but the ability to handle power safely and treat citizens with respect is a must! We aren't just any old electrical company, we are truly like a family. Protecting and supporting each other while working hard and having fun in the process! A love for our craft and pride in our work combined with our winning mindset makes for a successful and happy team. If you're with us, your opportunities for growth are endless, as are the benefits and perks that you enjoy!
SAVING THE DAY AS A CUSTOMER SERVICE REP (CSR) - DISPATCHER
As a Customer Service Rep (CSR) - Dispatcher, you save the day by providing administrative and dispatch support for our customers and field technicians. You handle a high volume of inbound phone calls, emails, and chats, managing your time well as you prioritize multiple requests. Whether you're helping someone set up a new account, navigate our website, or pay their bill, you treat each person like your favorite customer. Self-motivated and independent, you proactively resolve problems and seek to make every customer a happy one!
Your data entry skills come in handy as you manage scheduling and dispatch duties in our office. Our crew relies on you to provide accurate, detailed information about their electrical job orders over the phone. You demonstrate patience and maintain a cheerful demeanor as you dispatch urgent service requests. As a true team player, you're open to constructive feedback and value opportunities for ongoing training. You're proud of the role you play on our team and find satisfaction in answering the call for help!
WHAT WE'RE LOOKING FOR IN A CUSTOMER SERVICE REP (CSR) - DISPATCHER
We're seeking someone with a positive attitude and a friendly personality who has the following qualifications:
Excellent phone skills
Computer and data entry skills, including proficiency with Microsoft Word and Excel
Other job duties as assigned by management.
Experience in a customer-facing role is preferred. Are you punctual and dependable? Can you effectively prioritize multiple administrative tasks? Are you organized and attentive to detail? Do you have strong communication and customer care skills? Then you might be the perfect person for this office job!
YOUR SCHEDULE AS A CUSTOMER SERVICE REP (CSR) - DISPATCHER
This administrative customer care position works Monday - Friday, 8 am - 4:30 pm. Enjoy your weekends off!
ARE YOU READY TO JOIN OUR DISPATCH TEAM?
If you can deliver excellent customer care over the phone and feel that you would be right for this office job, please fill out our initial 3-minute, mobile-friendly application. We look forward to meeting you!
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$16-25 hourly 25d ago
Tier 3 Customer Service Representative
Homepage Viega Group
Call center agent job in Broomfield, CO
The Customer Service Specialist plays a vital role in delivering an exceptional experience for Viega's customers by serving as the primary point of contact for inquiries, orders, and service needs. This position manages the full lifecycle of customer service interactions - from order entry and product inquiries to resolving complex issues such as returns, warranty claims, and logistics challenges.
Furthers Viega's reputation for superior service and operational excellence by driving consistent, positive customer outcomes and strengthening relationships at every touchpoint.
JOB DESCRIPTION DETAILS
Serves as the primary point of contact for all customer inquiries, across various platforms, managing the entire customer service lifecycle - including order entry, product inquiries, returns, warranty claims, price quoting, and customer complaints - with professionalism and efficiency.
Delivers accurate and timely responses to inquiries about pricing, product availability, shipping, scheduling, and order status to drive results and support customer satisfaction.
Researches and resolves order-related issues, including pricing discrepancies, product questions, and logistics-related customer inquiries.
Processes and resolves warranty claims by partnering with Quality Assurance and Technical Support teams to confirm validity and issue credits or replacements.
Investigates and resolves complex pricing, logistics, and shipping discrepancies, ensuring clear, professional communication throughout the resolution process to instill trust and maintain positive customer relationships.
Reviews and processes customer returns by verifying quantities, purchase dates, pricing, and part numbers, ensuring compliance with Viega's return policies and procedures. Provides customers with clear return instructions, including restocking fees, credit terms, or replacement details as needed.
Provides follow-up communications with customers, sales, and support teams regarding questions or discrepancies, including invalid purchase orders, back orders, shipping methods, part numbers, pricing issues, and estimated delivery dates.
Analyzes incoming customer orders utilizing various technical tools including email and enterprise resource planning (ERP) platforms.
Ensures the accuracy of orders requested and efficiently rectifies information in accordance with established guidelines, customer requirements, and data management procedures.
Handles customer complaints with empathy, professionalism, and a solutions-oriented approach. Escalates complex issues to appropriate resources and departments when necessary, ensuring satisfactory outcomes.
Collaborates with departmental resources and other departments as needed to resolve order issues, escalate complex situations, and ensure case resolution while maintaining a customer-focused approach.
Communicates effectively by providing clear, timely, and accurate updates to customers, sales, and internal stakeholders regarding order status, discrepancies, and next steps. Facilitates ongoing communication and alignment between departments to streamline processes and deliver a seamless customer experience.
Documents interactions and resolutions to support internal collaboration, reporting, and continuous improvement efforts.
Attends meetings as required and/or assigned.
Adheres to ISO9001 compliance standards.
Performs other duties as required and/or assigned.
Occasional travel may be required.
REQUIRED QUALIFICATIONS
Knowledge, Skills and Abilities
This role requires strong communication skills, attention to detail, and the ability to collaborate with internal teams across sales, logistics, technical support, and quality assurance
Proficient in the use of common office equipment and software - including: computers, printers, Microsoft Word, Excel, Outlook, Teams, and PowerPoint
Proficient in (or able to quickly develop proficiency) the use of Viega's ERP and CRM platforms
Thinks critically and applies effective problem-solving skills to drive results
Excellent customer service skills including but not limited to professional phone/email protocols
Strong interpersonal, written, and oral communication skills
Ability to prioritize tasks, including follow-up and follow-through on customer requests
Builds and maintains positive, productive relationships within and across teams, customers, and vendors
Strong organization skills, attention to detail, and time-management skills
Builds and maintains deep knowledge of Viega products
Effectively manages multiple tasks and priorities
General understanding and application of continuous improvement principles, identifying opportunities to improve quality and optimize processes, tools and ways of working
Ability to work both independently and in a team environment, effectively collaborating with department leaders and resources, cross-functional teams, and with customer
Education, Certification/License & Work Experience
High School Diploma or equivalent required
Some college education preferred
2-3 years of progressive work experience performing administrative tasks, data-entry, interacting with customers, managing process or other related responsibilities required
3-5 years related, high-volume customer support, sales and/or account management experience required, preferably within a manufacturing, wholesale or distribution environment
Total Rewards Package:
Compensation
Base: $56,000 to $68,000 annually, based on specific compensable factors including, but not limited to education, work experience, and geographic market.
Bonus: This role will be eligible for participation in a discretionary annual bonus program, pursuant to which an employee may be awarded a percentage of their salary based on the company's performance and their own individual performance.
Benefits
Medical, Dental, Vision
Wellness Program
Health Savings Account (HSA) with a company contribution
Voluntary Benefits (Life, AD&D, Disability)
401(k) retirement plan with a 7.5% company contribution
Time Off Programs - 22 days Paid Time Off (PTO), 9 Company Holidays, 2 Volunteer Days
Application Window
Posting date: 12/17/2025
The application deadline for this job is: 1/30/2026
Your contact person:
Brad Kerwin
#LI-DNI
$56k-68k yearly 30d ago
Customer Service Representative
Veralto Corp
Call center agent job in Loveland, CO
Imagine yourself⦠* Doing meaningful work that makes an everyday impact on the world around you. * Growing your expertise and expanding your skillset with every project. * Owning your ambition and fueling your career growth. At Hach (************** a Veralto company, we ensure water quality for people around the world, and every team member plays a vital role in that mission. Our founding vision is to make water analysis better-faster, simpler, greener, and more informative. We accomplish this through teamwork, customer partnerships, passionate experts, and reliable, easy-to-use solutions.
As part of our team and the broader Veralto network, you'll be part of a unique work environment where purpose meets possibility: where you'll make an immediate, measurable impact on a global scale by enabling the world's everyday water needs, and where you'll have opportunities to foster your professional development and fuel your career growth.
Motivated by the highest possible stakes in climate change and global health, we're working together within a rapidly digitizing industry to find innovative technologies that guarantee the safety of our water and our environment. More about us: *****************************
We offer:
* Professional onboarding and training options
* Powerful team looking forward to working with you
* Career coaching and development opportunities
* Health benefits
* 401k
Reporting to the Customer Service Supervisor, the Customer Service Representative will be responsible for interacting with customers over the phone or via email to identify needs and determine appropriate action or escalate for further review. May provide quotes, process sales order, document customer complaints, and respond to customer service needs, including shipment, billing and warranty issues, and basic product inquiries. May provide in-house training on non-technical customer support.
This position is part of a larger collaborative service team located in Loveland, Colorado, and will be hybrid (3 days in the office, 2 days from home).
In this role, a typical day will look like:
* Providing prompt, accurate answers to internal and external customers through telephone, email, and chat.
* Setting up new customer accounts and enters customer transactions
* Assisting with requests on pricing, shipping, product availability, terms and conditions, and item information
* Assisting customers in determining product needs and providing basic assistance on products
* Acting as liaison and customer advocate, interfacing with other Hach departments
* Ensuring long-term customer relationships by utilizing professional customer service skills
* Identifying sales opportunities and offering suggestions for complementary items to the customer
* Identifying and submitting sales leads
The essential requirements of the job include:
* High School diploma required. An associate's or Bachelor's degree in a science-related field is preferred.
* 3-5years' experience in customer service roles.
* Expressed aptitude for working in Environmental Science, Biology, Chemistry, or related field.
* Ability to resolve customer complaints, as well as provide follow-up to customers and supervisor
* Demonstrated computer proficiency. Experience with Microsoft Office required, Salesforce and Oracle preferred.
About Hach:
At Hach, we ensure water quality for people around the world, and every associate plays a vital role in that mission. Our founding vision is to make water analysis better-faster, simpler, greener, and more informative. We accomplish this through teamwork, customer partnerships, passionate experts, and reliable, easy-to-use solutions.
As part of our team, you'll make an immediate, measurable impact on a global scale by enabling the world's everyday water needs. You'll also belong to a respectful and collaborative community that fosters career growth and professional development. You'll be supported by resources that make a positive difference in your life because, at Hach, we value your authenticity and want your talents to shine.
Motivated by the highest stakes of climate change and global health, we are working together within a rapidly digitizing industry to find innovative technologies that guarantee the safety of our water and environment.
Hach is proud to be part of Veralto, a global leader in essential technology solutions. Veralto is a $5B global company with a proven track record of solving so
US ONLY:
The below range reflects the range of possible compensation for this role at the time of this posting. We may ultimately pay more or less than the posted range. This range may be modified in the future. An associate's position within the salary range will be based on several factors, including, but not limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, any collective bargaining agreements, and business or organizational needs.
The compensation range for this role is $23.00 - $28.00 USD per hour. This job is also eligible for Bonus Pay.
We offer a comprehensive package of benefits including paid time off, medical/dental/vision insurance and 401(k) to eligible employees.
Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law.
US residents: In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.
Veralto Corporation and all Veralto Companies are committed to equal opportunity regardless of race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity, or other characteristics protected by law. We value diversity and the existence of similarities and differences, both visible and not, found in our workforce, workplace and throughout the markets we serve. Our associates, customers and shareholders contribute unique and different perspectives as a result of these diverse attributes.
The EEO posters are available here.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us at applyassistance@veralto.com to request accommodation.
Unsolicited Assistance
We do not accept unsolicited assistance from any headhunters or recruitment firms for any of our job openings. All resumes or profiles submitted by search firms to any employee at any of the Veralto companies, in any form without a valid, signed search agreement in place for the specific position, approved by Talent Acquisition, will be deemed the sole property of Veralto and its companies. No fee will be paid in the event the candidate is hired by Veralto and its companies because of the unsolicited referral.
$23-28 hourly 7d ago
Outbound Customer Service Representative
ABC Legal Services 4.1
Call center agent job in Longmont, CO
Docketly is an appearance counsel provider, covering simple creditors rights hearings. We find attorneys to stand-in on short, procedural hearings. We are looking for a team player that can roll up their sleeves and learn from the bottom up, and be able to pick up multiple job duties quickly, and efficiently. We are looking for critical thinkers who are self-starters and are natural born leaders! This position is full-time in Docketly's HQ Office in Longmont, Colorado.
Key Responsibilities:
Learn how we deliver scripted dialogue to schedule attorneys for hearings
Learn how the business operates quickly, and be able to make calls frequently. Portray our standards of customer support specialist
Ability to meet or exceed specific set goals and metrics
Daily stand-up meetings with the team
Qualifications:
A solutions-focused mindset and ability to work in an environment which demands the ability to identify problems and drive appropriate solutions Excellent verbal and written, organizational, presentation, and communication skills
Technical savviness
Strong analytic capability - the ability to transform data into insight
Ability to function in a fast-paced and innovative environment
Ability to read, write and speak English
Being a Docketly employee means:
Comprehensive Medical, Dental Vision Coverage
401K plan with company matching
Transit benefits
Excellent growth opportunities
People who should apply for our Docketly Support Specialist (Sales):
Eager to grow with a scaling business
Comfortable in a fast-paced environment
Confident on the phone
Learn to solve problems before they exist
Comfort with high volume workload; not being afraid to "roll up your sleeves"
Leverage strategic thinking, influencing and coaching skills.
Pay Range: $20.00 to $22.00 per hour
Schedule: Monday through Friday, This position is full-time in Docketly's HQ Office in Longmont, Colorado.
$20-22 hourly Auto-Apply 60d+ ago
Customer Service (Broomfield CO)
Alltex Staffing & Personnel
Call center agent job in Broomfield, CO
Job Title: Customer Service Representative Location: Rate: $17.00 per hour Job Type: Full-time Shift: Morning shift
Alltex is seeking a dedicated and enthusiastic Customer Service Representative to join our team in Broomfield, MO. This role plays a vital part in delivering exceptional support to our customers across multiple communication channels. If you're a strong communicator with a customer-first mindset, we'd love to hear from you!
Key Responsibilities
Respond promptly to customer inquiries via phone, email, and chat
Provide accurate information about products and services
Troubleshoot customer issues and escalate when necessary
Maintain professional phone etiquette at all times
Conduct outbound calls for follow-ups and feedback
Handle cash transactions with accuracy and integrity
Document customer interactions and maintain detailed records
Collaborate with team members to enhance service quality
Qualifications & Experience
Prior experience in a callcenter or office setting preferred
Proficient in Microsoft Office and customer support software
Strong verbal and written communication skills
Efficient typing skills while multitasking on calls
Experience in cash handling is a plus
Positive attitude and commitment to excellent customer service
Join Alltex and help us create memorable experiences for every customer. Apply today and become part of a team that values professionalism, collaboration, and service excellence.
Package Details
$17 hourly 60d+ ago
Parts Expert - Call Center
All Open Positions
Call center agent job in Brighton, CO
Job DescriptionDescription:
Transwest has an opportunity for a CallCenter Parts Expert who will be responsible for the retail, commercial and industrial sales of transportation products and services to retail customers via phone, email and other company approved methods of communication. This is an ideal opportunity for a candidate with heavy duty, medium duty, and trailer parts experience who has excellent customer service skills to join our Parts Expert team. The Parts Expert must be a good steward for Transwest, cross-sell departments, utilize and manage all company resources, meet departmental objectives and be above all reproach.
Position is classified as an in-office role for collaboration, connectivity, innovation, mentorship, and skill development when supported by Transwest assigned office space within 50 miles of the employee's primary residence. Opportunities for a hybrid or remote work outside the defined area are under management discretion and are not based on any one factor.
Schedule shifts will be determined by your direct supervisor and are subject to change at any time with or without prior notice in support of servicing customer expectations at the sole discretion of Transwest.
WE OFFER A FULL BENEFITS PACKAGE FOR ELIGIBLE EMPLOYEES INCLUDING:
Medical, Dental, and Vision Insurance
Life (Voluntary and Employer Paid) and Disability Insurance
401(K) with company match beginning with your first contribution.
HSA and/or FSA, as applicable
Paid Time Off, Sick Time, and Company Paid Holidays
Employee Car Discount Program
ESSENTIAL DUTIES & RESPONSIBILITIES:
Respond to customer inquiries for parts sales via phone, email and other company approved methods of customer communication.
Listen, exhibit energy and project a genuine willingness to assist.
Effectively communicate with clientele to ensure objective, ask pertinent open-ended questions and provide information to assist customers and ensure that we provide the highest level of customer satisfaction.
Drive sales growth by cross-selling, add on sales and exceptional customer service.
Provide prompt, courteous and accurate service to customers.
Drives sales through engagement of customers, suggestive selling, and sharing product knowledge.
Being processed focused on recording departmental data; i.e. lost sales.
Answer telephones professionally and pleasantly.
Follow-up on customer orders and resolve problems with the customer's satisfaction.
Communicate often and timely with customers and associates.
Resolve problems, handle conflict and make effective decisions.
Effectively communicate to customers any relevant policies and/or procedures regarding purchases, returns, credit terms, etc.
Maintain familiarity with all inventory products and merchandising programs and ordering systems.
Provide troubleshooting support and service to customers experiencing problems in the field and selling repair parts as needed.
Document customer quality issues as they arise and work with the team to resolve issues in a cost-effective and expeditious manner.
Utilize company information systems to process orders timely and accurately.
Understand dealership credit policies.
Set an example of professionalism and positive attitude including a neat, orderly, safe work environment.
Other duties as assigned by the manager.
Requirements:
WORK ENVIRONMENT & PHYSICAL ABILITIES:
Activities require a full range of body motion including handling and lifting, manual and finger dexterity and eye-hand coordination.
The position may require standing, balancing, bending or stooping for prolonged periods of time.
The position requires vision and hearing within normal range.
Requires the ability to work under stressful conditions or irregular hours.
Requires eye-hand coordination and manual dexterity sufficient to operate a keyboard, photocopier, telephone, calculator and other office equipment.
Ability to communicate by providing verbal feedback in a professional manner.
Ability to receive and analyze data and input into the computer.
Normal range of hearing and vision.
REQUIRED EDUCATION, EXPERIENCE, KNOWLEDGE & SKILLS:
High school diploma or equivalent.
Valid Driver's License and MVR in good standing.
Direct industry experiences selling medium and heavy-duty truck parts through distribution and/or directly to the end user.
Knowledge of computers is a must.
Knowledge of diesel engines, gas engines, drive train, and suspensions.
Excellent verbal and communication skills.
Provide outstanding customer service.
Detail oriented.
Ability to understand vague and implicit instructions and react favorably in all work situations.
They must be mentally adaptable and flexible in dealing with a variety of people and may be frequently called upon to handle difficult situations.
Able to resolve problems, handle conflict and make effective decisions under pressure. They must have a long attention span in order to listen to people, perceive the real problems and bring issues to a successful conclusion.
Have the ability to give, receive and analyze information, formulate work plans, prepare written materials and articulate goals and action plans.
They must be able to understand people and be able to communicate effectively with them.
Ability to successfully complete a General Abilities Assessment and pass post-offer background check, physical and drug screening.
JOB DETAILS:
Type: Hourly
Compensation Range: $26.00 - $34.00
Bonus Eligibility: Yes
Reports To: Parts CallCenter Supervisor
Closing Date: Open until filled
$26-34 hourly 19d ago
Medical Equipment Setup, CSR
Carsonvalleyhealth
Call center agent job in Frederick, CO
Offering $14.42-$23 per hour.
This employee will set up CPAPs, Respiratory Assist Devices (RADs), maintain CPAP/RAD Compliance, manage CPAP/RAD supplies/inquiries/orders, call md INR missed appointments, manage Oximetry process, and complete all other tasks assigned/related to the functionality of the center.
Job Responsibilities:
Performs CPAP/RAD setups in a timely and professional manner
May also perform setup of oxygen equipment and other DME in patients' homes as well
This includes completion of all required documentation, instructs patient on the safe and proper use of equipment
Cleans rental equipment when returned to the center, in accordance with policies and procedures
Maintain cleanliness and organization of warehouse/storage area
Monitors CPAP/RAD Compliance report and follows up with non-compliant patients
Receives and responds to patient requests for CPAP/RAD supplies, including insurance verification, confirmation of the specific supplies needed, and arranging for them to be shipped to the patient
Monitors md INR Compliance report and follows up with non-compliant patients
Manage the center's oximetry process
Follows applicable policies and procedures of the company, including those in the Safety & Regulatory Manual including but not limited to General Safety, OSHA, and Emergency Planning
Responsible for participating in on-call responsibilities for the center
The frequency of participation will depend on the size of the center and the number of employees sharing the responsibility
Represents the company through professional personal appearance, patient care activities
May serve as a backup to other employees for vacation, illness, or other periods of absenteeism
Requires use of personal vehicle and a valid driver's license
#DD
$14.4-23 hourly 3d ago
Medical Equipment Setup, CSR
TCH Group, LLC 2.9
Call center agent job in Frederick, CO
Offering $14.42-$23 per hour.
This employee will set up CPAPs, Respiratory Assist Devices (RADs), maintain CPAP/RAD Compliance, manage CPAP/RAD supplies/inquiries/orders, call md INR missed appointments, manage Oximetry process, and complete all other tasks assigned/related to the functionality of the center.
Job Responsibilities:
Performs CPAP/RAD setups in a timely and professional manner
May also perform setup of oxygen equipment and other DME in patients' homes as well
This includes completion of all required documentation, instructs patient on the safe and proper use of equipment
Cleans rental equipment when returned to the center, in accordance with policies and procedures
Maintain cleanliness and organization of warehouse/storage area
Monitors CPAP/RAD Compliance report and follows up with non-compliant patients
Receives and responds to patient requests for CPAP/RAD supplies, including insurance verification, confirmation of the specific supplies needed, and arranging for them to be shipped to the patient
Monitors md INR Compliance report and follows up with non-compliant patients
Manage the center's oximetry process
Follows applicable policies and procedures of the company, including those in the Safety & Regulatory Manual including but not limited to General Safety, OSHA, and Emergency Planning
Responsible for participating in on-call responsibilities for the center
The frequency of participation will depend on the size of the center and the number of employees sharing the responsibility
Represents the company through professional personal appearance, patient care activities
May serve as a backup to other employees for vacation, illness, or other periods of absenteeism
Requires use of personal vehicle and a valid driver's license
#DD
$14.4-23 hourly 3d ago
Customer Service Representative
Fastsigns 4.1
Call center agent job in Northglenn, CO
Do your friends and co-workers refer to you as a people person? Have friends or people told you or suggested you go into sales? Do you enjoy working with people? Do you enjoy helping people solve problems by offering advice and consultation? Are you looking for a job that offers constant learning, skills growth and a career path? If so we are looking for employees just like you in the ever-changing Sign Industry. As a FASTSIGNS Customer Service Representative, you will be the initial contact with current customers as well as prospective customers in our FASTSIGNS Center. You will work with customers in numerous ways such as email, telephone, in-person and at their place of business. You will be working to build long-lasting relationships by turning prospects into customers and then into long term clients. The sign industry is ever changing and dynamic. All you have to do is look all around and you'll see there are signs of all types everywhere. You will never be bored working in the sign industry as even the smallest of jobs up to very large projects are unique and highly customized. FASTSIGNS is the franchise industry leader with over 700 locations in many countries worldwide. We have the most extensive training programs both online and in-person in the industry. Working for FASTSIGNS will allow you to grow your personal and business skills. At FASTSIGNS we pride ourselves on the best customer service in the Sign Industry and to prove it we survey our customers to ensure we constantly improve our service. Our ideal candidate for this position is someone who is outgoing, responsive, eager to learn and has the ability to build relationships. Great listening skills, documentation and organization are highly valued in candidates for this position. You will learn to prepare estimates, implement work orders and ensure timely delivery of finished orders. You will be involved in daily team meetings, execute business and marketing plans and be intimately involved in the success of the FASTSIGNS Center. We are not just looking for just anyone to fill this position, we are looking for someone that believes they are the best! We don't consider this position as an entry-level we consider the position a stepping stone for any individual who wants a career path and personal growth in their life. If you think you have what it takes to be successful in this dynamic industry we encourage you to apply. Are you that person?
At FASTSIGNS, every day is unique and presents exciting opportunities, including new ways to use your talent and grow your skills. We have a large network of independently owned locations - both locally and internationally - who offer competitive pay and ongoing training opportunities.
Are you ready to plan for your future? Discover your next career. Make your statement.
Learn more by exploring the positions offered by FASTSIGNS centers.
This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to FASTSIGNS Corporate.
$29k-35k yearly est. Auto-Apply 60d+ ago
Call Center Customer Service Representative $19 and hour
Laramie Range Ford
Call center agent job in Loveland, CO
Loveland Ford is currently looking for a callcenter customer service representatives to join our callcenter team. A positive attitude, exceptional customer service skills, and reliability are requirements for this job. This position is a great way to get into Northern Colorado's premier Ford dealer and a great starting point for anyone looking to work their way up the ladder to be an advisor, office admin, or even management; or for an exceptional person just looking for a great work place and a steady source of income.
In this job you will answer phones for the service department, schedule appointments, perform customer service follow up, and many more possible opportunities depending on your desire and career path. Our service department is open Mon-Fri 6am until 6pm and Saturday 7am to 4pm. You will be scheduled for 40 hours per week (5 days). For the most parts this will be Monday through Friday with some rotating Saturdays. If you prefer to work Saturdays and have a day off during the week we are open to listening to that as well!
$29k-37k yearly est. Auto-Apply 60d+ ago
Customer Service Rep IV
Intelliswift 4.0
Call center agent job in Broomfield, CO
My name is Soujanya. Kothuri My contact number ************ and I'm a staffing specialist at Intelliswift, a global staffing and IT consulting company. We are constantly on the lookout for professionals to fulfil the staffing needs of our clients and we currently have a job opening that may interest you. Below is a summary of the position
Job ID: VMWJP00003247
Job Title: Customer Service Rep IV
Job Duration : 4 Months
Client: VMware Inc
Location: Broomfield, CO United States
Job Description:
Description This is not a technical position.
This position is responsible for:
monitoring and triaging phone queues
working with callcenter managers to ensure resources are available to answer phones
some scheduling
other duties as needed
Provides front-end non-technical support for Client's Internal and External Customers. Follows call handling procedures to ensure excellence in customer service.
Work hours comprise of shift patterns, weekends, and holidays to cover a 24 X 7 period.
Create, research and update service requests. Route service requests to appropriate product support teams.
Interface with Global support teams and Field personnel. Implement escalation procedures as required. Execute Business Continuity procedures if needed, according to established protocols.
Business Continuity to be defined as Disaster Recovery operations due to a variety of reasons, i.e.
problems with the network, operating system, telephony, etc. Performs contract entitlement checking and works with customer to establish PO documentation for services if the customer is not entitled for service.
Performs Tiered Services enforcement based upon customer's contract level and routes these customers appropriately Performs other duties as required.
Alternate Job Title
Customer Service Rep IV
Thank You & Regadsβ¦β¦
Soujanya. Kothuri
Sr. Technical Recruiter
Additional Information
NICE TO HAVE:
How much does a call center agent earn in Fort Collins, CO?
The average call center agent in Fort Collins, CO earns between $23,000 and $46,000 annually. This compares to the national average call center agent range of $23,000 to $41,000.
Average call center agent salary in Fort Collins, CO