Call center agent jobs in Franklin, NJ - 501 jobs

Edison, NJ Onsite Role | Temp-to-Perm Note: MUST be legally authorized to work in the United States. We're hiring a Customer Service Representative to support customers, sales, and operations in a fast-paced onsite environment. This is a temporary-to-permanent opportunity for someone dependable, detail-oriented, and customer-focused. WHAT YOU'LL DO: Process orders via EDI, email, and phone Communicate order changes, delays, and discrepancies Handle RMAs, credits, and customer documentation Resolve customer issues and support the sales team Maintain accurate records and reports WHAT WE'RE LOOKING FOR: High School Diploma or GED At least 1 years of customer service or admin experience Proficient in Excel, Outlook, IDS/EDI systems, and Power Sell 10-key skills and basic math (add, subtract, multiply, divide, ratios, percent, bar graphs) Strong communication and time-management skills Reliable performance and attendance may lead to permanent placement. Apply now if you're ready to grow in a hands-on customer support role in Edison, NJ. We are an equal opportunity employer, and we are an organization that values diversity. We welcome applications from all qualified candidates, including minorities and persons with disabilities. req UNFI-JB-691

We are seeking a reliable Customer Service Representative to assist customers by providing product and service information, resolving issues, and ensuring a positive customer experience. The ideal candidate is a strong communicator who enjoys helping others and can handle inquiries with patience and professionalism. Key Responsibilities Respond to customer inquiries via phone, email, or chat Resolve customer complaints and issues in a timely and effective manner Provide accurate information about products, services, and policies Process orders, returns, exchanges, or account updates Document customer interactions and maintain accurate records Escalate complex issues to the appropriate team when necessary Maintain a positive, professional attitude at all times Qualifications Previous customer service experience preferred but not required Strong verbal and written communication skills

Customer Service Representative | Strategic Account Services Newtown Square, PA | Hybrid (4 days on-site, 1 remote) We are hiring a Customer Service Representative to support a Strategic Account Services team focused on a growing eCommerce catalog program. This role handles order entry, pricing support, and customer communication while partnering closely with internal teams. What You'll Do Process customer orders accurately within 48 hours Support pricing reviews for new and existing customers Manage customer inquiries, requests, and issue resolution Maintain accurate customer and product data in the ERP system Monitor inventory levels tied to customer programs Collaborate with purchasing and internal teams as needed What We're Looking For Customer service or order management experience Comfort working in ERP and CRM systems Strong communication and phone skills Organized, detail-oriented, and able to multitask Able to thrive in a mostly on-site, hybrid environment Why This Role High-visibility strategic accounts Stable, collaborative team environment Growth-focused role supporting an expanding program

The ideal candidate loves talking to people and proactively solving issues. You will be responsible for assisting customers with all issues with their online sports betting and iCasino accounts: Applicants must be available to work any 8 hour shift between the hours of 10am -12am any day of the week. Agents are required to work in office 3 days per week. Responsibilities Communicate with customers via phone, email and live chat Provide knowledgeable answers to questions about product, pricing and availability Work with internal departments to meet customer's needs Data entry in various platforms Qualifications At least 1 - 3 years' of relevant work experience Excellent phone etiquette and excellent verbal, written, and interpersonal skills Ability to multi-task, organize, and prioritize work Sports interest and knowledge

About Us Dealer Owned Warranty Company LLC is a leading provider of F&I (Finance and Insurance) partnership services in the automotive industry, offering a full suite of obligor and administrator services, top-of-the-line products, technology, and training. We understand the importance of leveraging process and technology in the F&I industry to drive revenue and ensure success. Our goal is to provide visibility, transparency, and the tools needed for our partners to build their wealth and achieve their goals. DOWC prides itself on taking care of its employees (We were voted one of the “Best Places to Work” three years in a row!), and we also offer award-winning products. All of our positions are on-site in Parsippany, NJ. Call Center Claims Agent Automotive Warranty Claims | High-Volume Environment Are you a call center professional who thrives in a fast-paced, high-volume environment? Do you enjoy structured workflows, problem-solving, and delivering confident, efficient service on every call? If so, we want to hear from you. We are a growing automotive warranty company seeking experienced Call Center Claims Agents to handle inbound claims calls with precision, professionalism, and speed. This role is ideal for candidates who are comfortable managing a high call volume while maintaining accuracy, composure, and customer focus. What You'll Do Handle a high volume of inbound calls related to automotive warranty claims Review, process, and authorize claims in accordance with company guidelines and contract terms Communicate clearly and confidently with repair facilities, customers, and internal teams Accurately document call details, claim decisions, and follow-up actions in the system Apply policy, coverage, and procedural knowledge to resolve claims efficiently De-escalate concerns and provide clear explanations while maintaining a professional tone Meet or exceed daily productivity, quality, and call handling metrics What We're Looking For Proven experience in a high-volume call center environment (claims, insurance, warranty, or automotive experience strongly preferred) Ability to manage back-to-back calls while maintaining accuracy and attention to detail Strong verbal communication skills with a confident, customer-focused approach Comfort working within defined processes, scripts, and performance metrics Excellent multitasking, problem-solving, and time-management skills Proficiency with call center systems, CRMs, and multiple software platforms Dependable, punctual, and team-oriented work style Why You'll Like Working Here Structured workflows and clear expectations-no guesswork Supportive leadership and hands-on training Performance-driven environment where efficiency and consistency are valued Opportunity to build specialized experience in automotive warranty and claims processing Stable, full-time role in a growing organization Opportunities for advancement within the company Fun culture-building extracurricular activities like bowling, softball, pickleball, bake sales, potlucks, annual holiday party, fundraisers, 5-year employee loyalty trip and more! Medical, Dental, Vision Benefits + PTO + 401K Match If you're a call center professional who enjoys staying busy, hitting targets, and mastering complex information, this is a great opportunity to put your skills to work in a focused, results-driven setting. Apply today to join a team that values speed, accuracy, and professionalism on every call. DOWC is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected Veteran status, sexual orientation, gender identity, gender expression, genetic information, or any other characteristic protected by law. Applicants who require accommodation to participate in the job application process may contact us for assistance

About Us For more than 100 years, Strategic Insurance Partners (SIP) has been providing Personal and Business Insurance protection that fit your needs. Developing a comprehensive insurance portfolio can be a challenge without guidance from a trusted advisor. At Strategic Insurance Partners, we've been working alongside business owners in New York, New Jersey, and Pennsylvania for more than a century. Instituting extensive insurance expertise, SIP agents take a consultative approach toward identifying risks and proactively reducing the impact of loss through customized coverage. Our management and representatives have developed an atmosphere of trust over the years, which has enabled deeply valued and longstanding relationships with our clients. Commercial Lines Customer Service Representative Responsibilities: Policy Servicing: Assist the Account Managers with processing Change Requests, Audits, Certificates, and more. Agency Management System Operation: Work daily in AMS to access policy details and update the accounts for accuracy. Task Management: Track, follow up and close out service tasks. Team Collaboration: Partner with Account Managers and/or Account Executives to assist and maintain the retention lists every month, 90 days in advance. Customer Servicing: Assist the Account Managers with incoming calls when needed. Qualifications: Valid New Jersey Property and Casualty License required Minimum of 2 years of commercial lines insurance experience Knowledge of insurance products Proficiency with AMS360 and ImageRight preferred; experience with other agency management systems will be considered Effective verbal and written communication skills Excellent organizational skills Strong multitasking skills, attention to detail, and follow-through discipline Hours: Monday-Friday, 9:00am-5:00pm Office Location: 492 Franklin Avenue, Nutley, NJ 07110 Benefits: Competitive Salary Health Insurance Plans (PPO, HSA, Copay Options) Dental Insurance Vision Insurance Company Paid Disability Insurance Supplemental Insurance including Critical Illness, Accident, Legal, Pet Insurance 401(k) with Safe Harbor Match Paid Time Off Paid Holidays No Solicitation Notification to Agencies: Please note that Keystone Agency Partners and our Partner Agencies do not accept unsolicited resumes or calls from third-party recruiters or employment agencies. In the absence of a signed Master Service Agreement and approval from HR to submit resumes for a specific requisition, Keystone Agency Partners will not consider or approve payment to any third parties for hires made.

Job DescriptionSalary: $20 - $24 Hourly DOE Call Center Agent (Client Experience & Inside Sales) Schedule: MonFri 8:00 AM5:00 PM Occasional Sat 8:00 AM12:00 PM (Remote) Arrow Pest Control is seeking an experienced Call Center Agent to join our Client Experience Division. This role focuses on customer service, appointment scheduling, inside sales, and client retention for a fast-paced service company. If you have strong communication skills, enjoy helping customers, and want to be part of a supportive team environment, this role may be the perfect fit. Compensation Starting Pay: $20$24 per hour, based on experience Additional earning potential through monthly commission and performance bonuses Benefits Health, Dental & Vision Insurance Long-Term Disability Company-Paid Life Insurance 401(k) with Company Match Paid Training Growth opportunities within a family-owned company Responsibilities Answer inbound customer calls with professionalism and accuracy Schedule pest control services and coordinate with field technicians Conduct outbound follow-up calls and service reminders Support inside sales by identifying customer needs and recommending service programs Maintain detailed notes and data in CRM systems Assist with client retention and proactive outreach Work collaboratively with the Customer Experience and Operations teams Deliver exceptional service that aligns with the company'sCore Values Qualifications Minimum 2 years of call center experience required Strong customer service and communication skills Ability to multitask in a fast-paced environment High attention to detail and accuracy Positive, team-oriented attitude High School Diploma or equivalent (required) Experience in a service-based company preferred Bilingual candidates are a plus Why Work With Us? Arrow Pest Control is a family-owned New Jersey company with over 50 years of service. Our team is built on strong values We Do The Work, Lead By Example, Always Safety First, Always Be Present, We Are All Brand Ambassadors, and We Are Pioneers. We provide a supportive environment where team members grow, succeed, and make a meaningful impact on our clients. Work Location Morganville, NJ On-site (Occasional remote Saturday hours 8:00 AM12:00 PM) How to Apply Apply directly through Indeed with your resume. Qualified applicants will be contacted to schedule an interview.

Job DescriptionDescription Call Center Agent Employment Type: Full-Time Reports To: Call Center Supervisor We are looking for a skilled and dedicated Call Center Agent to join our customer support team. As a Call Center Agent, you will be the first point of contact for our customers, responsible for answering inquiries, resolving issues, and delivering a high-quality customer experience. The ideal candidate will be empathetic, patient, and proficient in handling a high volume of inbound and outbound calls. Key ResponsibilitiesCustomer Support: Handle inbound and outbound calls professionally and courteously. Answer customer questions, resolve complaints, and provide appropriate solutions in a timely manner. Problem Solving: Identify customer needs and clarify information by conducting thorough problem analysis. Offer alternative solutions when necessary, aiming to achieve first-call resolution. Communication: Maintain a positive, empathetic, and professional attitude toward customers at all times. Escalate unresolved issues to appropriate teams or departments. Product Knowledge: Develop a comprehensive understanding of the company's products, services, and policies. Keep updated on any product or policy changes to ensure accurate information is shared with customers. Documentation: Accurately log all call details, interactions, and customer information into the company's CRM system. Prepare reports or summaries of customer interactions and outcomes. Skills, Knowledge and Expertise High school diploma or equivalent (Bachelor's degree preferred). Strong verbal and written communication skills. Ability to multitask and prioritize in a fast-paced environment. Proficient in using computers, CRM software, and other call center tools. Excellent problem-solving skills and patience. Benefits Comprehensive health, dental, and vision insurance. Paid time off and holidays. Retirement plan with company match. Professional development opportunities. Fun and creative work environment.

Join Lap of Love as a Call Center Representative and Love What You Do! Lap of Love is looking for an experienced Call Center Representative, referred to internally as a Veterinary Care Coordinator, with amazing customer service skills to join our growing team. As a Veterinary Care Coordinator, this position is FULLY REMOTE and you'll become part of a diverse and dynamic team that provides compassionate conversations and customer service to pet families seeking our services. As a nationally recognized leader of in-home, end-of-life care, Lap of Love helps thousands of pets and pet families every month say goodbye with peace and dignity. Beyond a natural love for caring for animals, our team members have a genuine concern for the emotional well-being of people, which helps us provide such compassionate end-of-life care. Essential Functions & Responsibilities: Guide emotional conversations in a calm and peaceful manner including but not limited to end-of-life care, quality-of-life care, and pets experiencing behavioral challenges such as aggression or bite incidents. Provide customer service by engaging in positive interactions with pet families Answer a high volume of customer service calls in a work from home/ remote environment Demonstrate dependability, flexibility, ownership, and sound judgment by adhering to schedules Gather and accurately document the pet's medical information and schedule appointments in an effective manner Meet all productivity, quality, and performance standards Go above and beyond to provide stellar customer service to pet families and our veterinarians Must be punctual and timely in meeting all requirements of performance, including, but not limited to, attendance standards, scheduled break times and work deadlines Other duties may be assigned to the employee to ensure the highest standard of customer service Requirements Experience working in high call volume, customer service, or call center environments A wired Ethernet connection is required. Satellite internet and 4G/5G hotspots are not supported. Ability to quickly learn custom software and other programs, such as Gmail, Google Calendar, Google Maps, Five9, Zoom Previous experience in a work-from-home environment or working with minimal peer interactions High attention to detail and ability to adapt to new processes Expected to be present for work, on time, every day for the entire duration of their shift Attend mandatory 4-week intensive training program at the beginning of employment. Attendance at the training program is an essential function of the Call Center Representative position. If you are offered a Call Center Representative position and are not able to attend all or any part of the training program, your employment with Lap of Love will not commence until you are available to complete the entire program in a continuous four-week period. Physical Job Requirements: Physical demands of position: Must be able to sit for extended periods of time, must have the manual dexterity to work on a computer and keyboard. Ability to lift up to 15 pounds Schedule Support Call Center hours are 7 am to 11 pm EST, 7 days a week, 365 days a year Schedule includes nights/weekends/holidays Must attend mandatory 4-week intensive training program at the beginning of employment Benefits Medical Insurance Plans with 100% employee funded HSA option available Dental and Vision Insurance Plans Company Funded Wellness Resources (Mental, Financial, and Physical) Life Insurance (Basic, Voluntary, and AD&D) Long Term and Short Term Disability Insurance Retirement Plan (Traditional 401k with 3% match & Roth 401k) Generous Paid Time Off Generous Paid Parental Leave Bereavement Leave Training & Development Pet Insurance Remote Work From Home Compensation This position is hourly non-exempt and is eligible for overtime Hourly pay starts at $16.00 per hour

Join our dynamic team at Nirvana Healthcare Management as a Call Care Navigator in our Client Communication Call Center. We are looking for motivated individuals who are passionate about providing excellent customer service and have a keen interest in healthcare. Responsibilities: Handle inbound and outbound calls in a professional and courteous manner. Assist patients and healthcare providers with inquiries, appointment scheduling, and medical information. Taking messages for Providers. Document all interactions and maintain confidentiality of patient information in accordance with HIPAA guidelines. Making audit calls. Requirements: High school diploma or equivalent. Proven customer service experience in a call center environment, preferably in healthcare preferred Excellent communication skills, both verbal and written. Ability to multitask, prioritize, and manage time effectively. Bilingual proficiency (English and Portuguese). We Offer: Competitive compensation package. Comprehensive benefits including health insurance, retirement plans, and paid time off. Supportive work culture focused on professional development and continuing education. Opportunity to work in a growing field with a focus on improving patient outcomes. Two (2) weeks paid training. Uniforms provided. Working Hours: Monday through Sunday 9am-5pm (rotating weekends). 1 late night shift required weekly. Job Type: Full-time Pay: $17.00 - $20.00 per hour Commensurate with experience Expected hours: 37.5 per week Benefits: 401(k) 401(k) matching Dental insurance Health insurance Life insurance Paid sick time Paid time off Vision insurance Schedule: Evening shift Monday to Friday Weekends as needed Experience: Customer service: 1 year (Preferred) Ability to Commute: Essex County, NJ (Preferred)

Job Opportunity: Call Center Representative at Encodle Link About Us: At Encodle Link, we prioritize individual growth as a cornerstone of collective success. We foster an environment that nurtures continuous learning, skill acquisition, and professional development for our employees. Through comprehensive training and mentoring programs, we are dedicated to equipping our team with the resources needed to excel in their careers. Position: Call Center Representative Responsibilities: As a Call Center Representative at Encodle Link, you will be the frontline of our customer service operations, providing exceptional support and assistance to our clients. Your responsibilities will include: Handling inbound and outbound calls in a professional and courteous manner. Providing product information and resolving customer inquiries and issues. Processing orders, returns, and exchanges accurately and efficiently. Documenting all customer interactions and maintaining detailed records. Collaborating with team members to ensure timely resolution of customer concerns. Adhering to company policies and procedures at all times. Qualifications: To excel in this role, you should possess: Previous experience in a customer service or call center environment preferred. Excellent communication and interpersonal skills. Strong problem-solving abilities and attention to detail. Proficiency in using CRM software and other call center tools. Ability to multitask and work effectively in a fast-paced environment. A positive attitude and a passion for delivering outstanding customer service. Benefits: We offer a comprehensive benefits package, including: Competitive salary range: $3400 - $3980 per month. Full-time position, Monday to Friday, 8 hours per day. Opportunities for career advancement and professional development. Supportive and collaborative work environment. Health insurance and retirement benefits. Location: New Jersey, NJ If you are a customer-focused individual with excellent communication skills and a desire to make a positive impact, we encourage you to apply for the Call Center Representative position at Encodle Link. Join us in providing exceptional service and building lasting relationships with our clients! Encodle Link is an equal opportunity employer. We value diversity and are committed to creating an inclusive environment for all employees.

RESPONSIBILITIES: Schedule appointments for new patients, routine visits and follow-ups with the appropriate physician, and complete the new patient consultation form completely. Schedule all patient appointments and prepare appropriate chart paperwork. Explain what they can expect when they arrive for their appointment. Transfer calls to appropriate physician and staff when applicable. Answers inquiries by clarifying desired information; researching, locating, and providing information. Resolves problems by clarifying issues; researching and exploring answers and alternative solutions; implementing solutions; escalating unresolved problems. Ensure all messages are complete, concise and processed immediately or routed to the appropriate office/person. Email, recommend web access, and mail all new patients a packet, which includes patient information, a health questionnaire, directions to the facility and the HIPAA forms. Verify that all patients requiring referral have obtained appropriate referrals for visit and diagnostic testing. Photocopy, fax, and email documents as requested in a timely manner. Assist patients, physicians and office managers as requested. At PRISM Vision Group, we believe great work deserves great rewards. Here's what you can expect when you join our team: Competitive Compensation - Base salary, performance bonuses, and regular reviews. Health & Wellness - Comprehensive medical , dental, and vision insurance; and wellness program. Retirement Planning - 401(k) with company match. Generous Time Off - Paid vacation, sick leave, and company holidays. Learning & Development -career growth programs. Other Perks - Commuter benefits, Voluntary Accident and Critical Illness plans, FSA/HSA and Dependent Care FSA. employee discounts, and more.

Job DescriptionBenefits: 401(k) matching Health insurance Training & development Benefits/Perks Competitive Compensation Paid Time Off Career Growth Opportunities Job Summary We are seeking a friendly and professional Call Center Representative to join our team. In this role, you will take inbound and outbound calls, communicate with customers to identify their needs and provide helpful solutions that ensure they have a great customer service experience with our company. The ideal candidate is friendly, computer savvy, and able to remain calm under pressure. Responsibilities Receive inbound calls and place outbound calls Identify the reason for the customers call, collect relevant information, and provide solutions Refer to premade scripts for a variety of customer service topics Upsell products and services when appropriate Use best practices in customer service techniques to develop rapport and build relationships with customers Document all customer interactions Attend trainings to maintain up-to-date skills and knowledge Qualifications High school diploma/GED Previous experience as a Call Center Representative or in a similar role is preferred Excellent phone and verbal communication skills Understanding of active listening techniques Familiarity with Customer Relationship Management (CRM) programs Ability to work well under pressure Highly organized with the ability to prioritize projects and manage time effectively

Benefits For Full Time Employment Health Insurance, PTO, Paid Holidays, 401(K) and more! We are seeking a friendly, professional, and organized Call Center Representative to join our dental office team. In this role, you will be the first point of contact for patients, responsible for answering calls, scheduling appointments, verifying insurance, and providing general information about our dental services. You will play a key role in delivering excellent patient experiences and supporting the operational efficiency of our practice. Key Responsibilities: Answer inbound calls in a professional and courteous manner Schedule, confirm, and reschedule patient appointments using dental scheduling software Provide patients with accurate information regarding services, procedures, insurance coverage, and office policies Handle inquiries related to insurance and treatment plans Make outbound calls to remind patients of upcoming appointments or follow-ups Update patient records accurately in the system Coordinate with dental staff to ensure smooth patient flow and care Follow HIPAA guidelines and maintain patient confidentiality Requirements: High school diploma or equivalent (Associate's degree preferred) Previous call center, customer service, or dental office experience is highly desirable Familiarity with dental terminology and insurance plans is a plus Excellent communication and interpersonal skills Strong attention to detail and organizational skills Proficient with dental or medical scheduling software (Denticon) preferred Ability to multitask Bilingual (Spanish, etc.) is a plus

Dealership:L0443 Planet HondaPlanet HondaNow Hiring: Driven BDC/Call Center Sales Representatives! Take Your Career to the Next Level with Planet Honda! Planet Honda part of the Lithia & Driveway family of dealerships, is searching for high-performing, Business Development Center Sales Representatives to join their award-winning team! If you want to work in an amazing, employee-centric environment with a tremendous opportunity to grow your career with the very best in the business, now is the time to make your move! Who are we looking for? Automotive Sales BDC, Internet and/or Client Advisor experience is preferred We will train candidates who have great people skills and ambition Customer-focused, energetic, and self-motivated Outstanding follow up skills Ability to convert internet leads to appointment/sale Team player Strong communication skills -verbal and written Excellent computer skills including CRM proficiency Highly organized with attention to detail We offer best in class industry benefits: Competitive pay Medical, Dental and Vision Plans Paid Holidays & PTO Short and Long-Term Disability Paid Life Insurance 401(k) Retirement Plan Employee Stock Purchase Plan Lithia Learning Center Vehicle Purchase Discounts Wellness Programs High School graduate or equivalent, 18 years or older required. We are a drug free workplace. We are committed to equal employment opportunity (regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status). We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. The hourly wage range for this position is $15.49 hourly with additional bonuses based on individual appointments shown/sold and manufacturer approvability. Actual pay offered may vary depending on skills, experience, job-related knowledge, and location. Information about LITHIA's comprehensive benefits can be reviewed on our careers site at ******************************

We are looking for a Call Center Representative to join our team! As a Call Center Representative, you will be the main liaison between our company and current and potential customers. Your main goal will be to effectively address customer issues, complaints, and inquiries in a timely manner. Call Center Representative duties and responsibilities: Manage inbound and outbound customer calls in a timely manner Identify customers' needs and wants, give your best to clarify information Research every issue and provide solutions to them Recognize opportunities to up sell our products and services Follow our company's communication “scripts” Keep records of all conversations in our call center database in a comprehensible way When assigned, attend educational seminars Build strong relationships with customers Follow our customer engagement strategy Meet qualitative and quantitative targets Call Center Representative requirements: Previous experience in a customer support role Track your own work on a daily basis and compare it to benchmarks Strong phone and verbal communication skills Excellent listener Adaptable to different personality types Familiarity with CRM technology Customer focus Ability to multi-task Set priorities Excellent time management skills High school degree

NOW HIRING! Full Time Customer Service Representative- HVAC, Plumbing & Electrical Why Choose McHales? Incentive-packed pay structure Generous Paid Time Off (yes, we want you to have a life) Full Comprehensive health benefits We prioritize Family Dynamics and champion Work-Life Harmony About Us: McHales has been rooted in Levittown since 1950. (Before Google was even a sparkle in the internet's eye.) We've grown into one of Bucks County's top employers by keeping it simple: treat people right, offer real opportunities, and never underestimate the power of a well-timed dad joke. You've seen our trucks, maybe seen us on Facebook-now, you've got the chance to join the team! We're on the hunt for a Self-Motivated Customer Service Rockstar to join our Call Center team. You'll be the cheerful voice that helps our customers get top-tier plumbing, HVAC, and electrical services scheduled-with a smile. What You'll Be Doing: Turning inbound calls into booked appointments. Utilizing call scripts- with personality. Address concerns with confidence and care. Making outbound calls to existing customers (no cold calling!) to schedule system checks during slower seasons-helping keep the call board full and our customers happy. Confidence and comfort on the phone are a must! Creating genuine connections and winning loyal customers for life. Participating in training sessions to sharpen your skills. Keeping customer records up-to-date and organized. Success Traits: 2+ years of CSR/call center experience (Industry based experience is highly preferred- HVAC/ Plumbing or Electrical) Tech savvy, quick on the keyboard, and phone friendly Dependable, and can work well under pressure- even when the summer heat starts flipping personality switches in people! Friendly, upbeat communicator- both written and spoken CRM experience is a big plus (ServiceTitan, Salesforce, Housecall Pro, etc.) In-office availability & flexibility- Must be able to work each of the following shift schedules: Monday- Friday 7am- 3pm, 8am- 4pm, 9am - 5pm and 10am- 6pm on a rotating basis. Saturday's from 8am-12pm on a monthly rotation. (But is still subject to change) What We Provide: Hourly pay + performance-based incentives to keep you motivated! Top performers here don't just do well here- they're Bucks County royalty. Medical, 401K match, paid holidays, & birthday celebrations A fun, family-oriented workplace that feels like home Coworkers who turn into lifelong friends A place where your voice matters, and growth is appreciated Come for the job, stay for the people and thrive in the career! Apply today and let's connect! We can't wait to meet you- cape, coffee, and all! If you're interested in applying in person, walk-ins are welcome at our office Monday through Friday from 7:30 AM to 3:00 PM. Please submit a copy of your resume for consideration.

Job Description NOW HIRING! Full Time Customer Service Representative- HVAC, Plumbing & Electrical Why Choose McHales? Incentive-packed pay structure Generous Paid Time Off (yes, we want you to have a life) Full Comprehensive health benefits We prioritize Family Dynamics and champion Work-Life Harmony About Us: McHales has been rooted in Levittown since 1950. (Before Google was even a sparkle in the internet's eye.) We've grown into one of Bucks County's top employers by keeping it simple: treat people right, offer real opportunities, and never underestimate the power of a well-timed dad joke. You've seen our trucks, maybe seen us on Facebook-now, you've got the chance to join the team! We're on the hunt for a Self-Motivated Customer Service Rockstar to join our Call Center team. You'll be the cheerful voice that helps our customers get top-tier plumbing, HVAC, and electrical services scheduled-with a smile. What You'll Be Doing: Turning inbound calls into booked appointments. Utilizing call scripts- with personality. Address concerns with confidence and care. Making outbound calls to existing customers (no cold calling!) to schedule system checks during slower seasons-helping keep the call board full and our customers happy. Confidence and comfort on the phone are a must! Creating genuine connections and winning loyal customers for life. Participating in training sessions to sharpen your skills. Keeping customer records up-to-date and organized. Success Traits: 2+ years of CSR/call center experience (Industry based experience is highly preferred- HVAC/ Plumbing or Electrical) Tech savvy, quick on the keyboard, and phone friendly Dependable, and can work well under pressure- even when the summer heat starts flipping personality switches in people! Friendly, upbeat communicator- both written and spoken CRM experience is a big plus (ServiceTitan, Salesforce, Housecall Pro, etc.) In-office availability & flexibility- Must be able to work each of the following shift schedules: Monday- Friday 7am- 3pm, 8am- 4pm, 9am - 5pm and 10am- 6pm on a rotating basis. Saturday's from 8am-12pm on a monthly rotation. (But is still subject to change) What We Provide: Hourly pay + performance-based incentives to keep you motivated! Top performers here don't just do well here- they're Bucks County royalty. Medical, 401K match, paid holidays, & birthday celebrations A fun, family-oriented workplace that feels like home Coworkers who turn into lifelong friends A place where your voice matters, and growth is appreciated Come for the job, stay for the people and thrive in the career! Apply today and let's connect! We can't wait to meet you- cape, coffee, and all! If you're interested in applying in person, walk-ins are welcome at our office Monday through Friday from 7:30 AM to 3:00 PM. Please submit a copy of your resume for consideration. Powered by JazzHR GsXpvvteae

Job Description We are Boundless Solar . Founded in 2020, we are now one of the fastest growing solar companies in the United States and hyper-focused on only one mission; to safeguard our planet by assisting as many people as possible transition their homes to solar energy. We are seeking a Call Center Representative to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues. Responsibilities: Handle customer inquiries and complaints Provide information about the products and services Troubleshoot and resolve product issues and concerns Document and update customer records based on interactions Develop and maintain a knowledge base of the evolving products and services Qualifications: Previous experience in customer service, sales, or other related fields Ability to build rapport with clients Ability to prioritize and multitask Positive and professional demeanor Excellent written and verbal communication skills Hubspot knowledge a PLUS Proficiency in Microsoft office Bilingual a PLUS Schedule: Rotating Monday- Fri 12-8:30PM Tuesday - Friday 12-8:30PM & Sat 9-5:30 Total Compensation Range: $16 - $18 p/h plus Uncapped Commission. Job Type: Full-time Pay: $16.00 - $18.00 per hour Schedule: 8 hour shift Weekend availability Ability to commute/relocate: Eatontown, NJ: Reliably commute or planning to relocate before starting work (Preferred) Education: High school or equivalent (Preferred) Experience: Call center: 1 year (Preferred) Customer service: 1 year (Preferred) Work Location: One location Work Remotely: No