Call Center Agent Jobs in Hemet, CA

Our client located in Carlsbad, CA is looking to expand their brand new call center with 2 call center agents. This is a fantastic temp to hire opportunity with a fast growing company. Answer incoming calls and place outbound calls to patients and doctor's offices, answer inquiries and questions, handle health insurance information, provide information, create leads, and book appointments with doctor offices. ESSENTIAL JOB FUNCTIONS INCLUDED BUT NOT LIMIT TO: Answer calls and respond to emails. Handle customer inquiries both telephonically and by email. Research required information using available resources. Manage and resolve patients' inquiries. Provide customers with skin therapy and service information. Update existing patients' data. Identify and escalate issues. Route calls to appropriate resources when applicable. Follow-up patient calls. Document all call information according to standard operating procedures. Create leads, book appointments. All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance. For unincorporated Los Angeles county, to the extent our customers require a background check for certain positions, the Company faces a significant risk to its business operations and business reputation unless a review of criminal history is conducted for those specific job positions.

Customer Service Rep Job Opportunity - ASAP Start - Temp to Hire ⭐️ IMPORTANT: Must Not Be Fully Employed - This Role Starts ASAP Once Considered ⭐️ Role: Customer Service Representative (Temp-Hire) Company: Confidential | Specialty Vehicle Manufacturing Company Location: Riverside, On-Site M-F Hours: 6:00am - 2:30pm or 7:00am - 3:00pm Pay Rate: $25.00/hour Our client, a reputable company in the automotive industry is urgently seeking a highly motivated individual for a temp-to-hire position with an immediate start. If you're someone who thrives in fast-paced environments and has a strong customer service background, this role could be a great fit for you. Key Responsibilities: Provide exceptional customer/client service. Conduct research and resolve challenges independently. Manage accounts with a focus on delivering solutions. Participate in comprehensive training (a lot of learning opportunities ahead!). Skills & Qualifications: Must have excellent writing skills. A strong ability to dig in and problem-solve. Thick skin and resilience in handling a high-pressure, high-stress environment. Must be capable of managing accounts effectively and professionally. About Us: Career Group is a premier, Women-Owned recruiting agency known for connecting exceptional talent with top-tier opportunities. Our personalized career guidance and extensive network make us a trusted partner for candidates nationwide. You can use WorkGrades to collect and manage your references for free and share them with us or anyone else you choose by visiting workgrades.com/home/candidate. Candidates with references are always preferred by our clients. Now is the most important time to stand out from the crowd. We suggest that you ensure you have updated your LinkedIn profile and that you start collecting your references early. 🌟 Act Now! Submit your resume today and step into a role that could redefine your career. We value diversity and proudly comply with the Los Angeles Fair Chance Initiative for Hiring, considering qualified candidates with criminal histories.

1. Answer calls from customers and answer their questions and solve problems; 2. Provide detailed explanations of products, services and policies so that customers can make informed decisions; 3. Handle customer complaints and find appropriate solutions; 4. Record customer complaints, questions and suggestions for follow-up and service improvement; 5. Provide after-sales service, such as product repair, return and exchange, and product warranty; 6. Assist customers in solving problems in product use and provide technical support; 7. Report and coordinate with relevant departments or superiors as needed. Job Requirements 1. Experience in call center and telephone customer service, and experience in technical troubleshooting is preferred; 2. Have strong project promotion ability, service awareness, teamwork spirit, responsibility and execution; 3. Able to withstand pressure and passionate about customer service; 4. English is the working language and fluent in English. Location:3610 Placentia Ct. Chino, CA 91710,USA Pay: $3,000.00 - $3,200.00 per month

DITA Eyewear, an independent eyewear manufacturer based in Aliso Viejo, California, is seeking to hire an energetic and highly motivated Customer Service Specialist. Essential Duties and Responsibilities The successful candidate will report directly to DITA's Customer Service Manager at our corporate office at Aliso Viejo. The representative will be responsible for supporting DITA's rapidly growing wholesale and e-commerce business by responding to inquiries from customers and sales representatives by phone, chat, and email. The position will also involve calling our existing customers and walking them through creating an account in our online Customer Portal. You will also be involved in assisting DITA's sales and marketing teams with various sales initiatives and performing some data entry tasks. This Customer Service Training Program will give you the opportunity to grow within the company. ABOUT THE JOB: As a Customer Service Specialist, you will: Promptly respond to inquiries from DITA's wholesale and e-commerce customers and outside sales representatives Assist outside sales representatives in the field with all sales-related needs Ensure that orders and returns are processed accurately and in a timely manner Manage order discrepancies, facilitate changes and perform any needed follow-up Escalate high-priority issues to management when necessary Increase sales while speaking to customers on the phone Enter customer orders from wholesale customers Help guide and educate customers on all products Produce and analyze weekly sales reports Review applications from new customers and facilitate the new account set-up process Create, enhance, and maintain internal procedures JOB REQUIREMENTS: A minimum of two years of sales support experience with a proven track record of success Proficiency in Microsoft Office (Word, Excel, Outlook) Extreme attention to detail and extraordinary organizational skills Ability to multitask and work independently to accomplish goals Excellent written and verbal communication skills Ability to handle multiple projects at once and work in an autonomous environment with minimal direction or supervision Ability to prioritize projects on a daily, weekly, and monthly basis Ability to solve customer related problems in various situations Ability to collaborate professionally with fellow team members NICE TO HAVE: Experience working in NetSuite Experience with Zendesk Experience in the eyewear industry (or apparel and accessories industry) ABOUT DITA: DITA is the fastest growing independent eyewear company and one of the largest independent eyewear companies in the world. Founded in 1996, the brand has a cult-like following and is a must-have accessory for many celebrities, professional athletes, and fashion bloggers. The company has experienced explosive growth in recent years and is now sold by over 5,000 retail partners worldwide which include some of the world's most exclusive optical shops, fashion boutiques and department stores. We also currently have ten flagship stores in some of the most desirable shopping destinations and we currently have stores in over 70 countries. DITA is a global company with Headquarters in Aliso Viejo, Dublin, and Japan with satellite offices in Korea and Australia. DITA has also grown its portfolio to include Thom Browne, Christian Roth, Lancier and our most recent line Epiluxury. WHY WORK FOR DITA? DITA is an innovative and fast-paced company with a unique, close-knit culture. We value and promote teamwork and cross-functional collaboration. Creativity is highly encouraged and team members are given freedom to experiment within their roles. DITA offers competitive compensation and benefits. There are opportunities for rapid career advancement for talented and highly motivated individuals. DITA is proud to be an equal opportunity employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, pregnancy, medical condition, physical or mental disability, gender identity or Veteran status, or any other protected status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let a management representative know. Job Type: Full-time Pay Range: $24-$28 per hour with 5% Commission

Licensed Insurance Customer Service Rep Khasim Insurance is hiring a Farmers Insurance Licensed Customer Service Reps. Prior insurance agency sales experience with an insurance license is required. We will train all new candidates. Great opportunities to advance with great compensation No Weekends Late Start (9:00AM-6PM) Paid Time Off and Paid Holidays Paid Training **If a good fit and meet the job requirements, please complete the assessment to be considered further for this position.** Starting Salary Range: $61,360.00 per year +Benefits Annual Base Salary + Commission + Bonus Opportunities Paid Time Off (PTO) Hands on Training Mon-Fri Schedule Career Growth Opportunities Evenings Off Retirement Plan Requirements INSURANCE INDUSTRY EXPERIENCE REQUIRED WITH INSURANCE LICENSE! Must be able to communicate with Spanish Speaking Clients Fluently Works well in a fast-paced environment Confident, self-starter who works well independently. Career-minded vision. Great Customer Service Skills. Driven and goal-oriented individual. Ability to tactfully handle stressful and difficult situations Problem-solving Capabilities Works well with others Can handle high-pressure situations and environments Responsibilities Meet new business production goals and objectives as established Establish and create relationships with a center of influences Solicit new business via telephone, networks, and other lead sources Develop Insurance quotes and present to prospective clients Service in force clients Company Location: 1310 E Valley Parkway Suite 104 Escondido, CA 92027 About Us We are an award-winning premier insurance agency specializing in Home, Life, Auto, and Commercial insurance. Our dedicated staff work incredibly hard to ensure that our clients are completely satisfied! We only hire the best and most dedicated employees to our team.

Our client, a sports apparel brand for the NFL, NBA, MBL, NHL + College, is hiring an Ecommerce Customer Service Representative to join their team. As the Ecommerce Customer Service Representative you will serve as the primary point of contact for all customer inquiries, complaints, and issues related to orders, products, and shipping. Duration: 6-month contract Rate: $21.50/per hour DOE Location: Irvine - ON-SITE Hours: Monday - Friday 8:30am - 5:30pm General Duties & Responsibilities: Provide a high level of customer service to both internal and external customers, handling inquiries and complaints in a professional and efficient manner. Resolve product issues by: Clarifying the customer's complaint. Identifying the root cause of the problem. Recommending and explaining the best solution. Expediting the correction process. Following up to ensure resolution. Collaborate with the supervisor on escalated customer and product issues. Contact customers to ensure approval for the release of errored orders. Proactively follow up with customers regarding claims and shipments. Work closely with the fulfillment team to manage order filing and re-shipment of lost or stolen orders, ensuring on-time delivery. Identify and report site-related issues (art/images, stock, or scheduling) to internal and external teams, discovered through customer inquiries. Expedite orders, track shipments using internal company software, and confirm order statuses. Administer and process Return Authorizations in accordance with company policies. Stay up to date on product knowledge, promotions, and deals to provide the best customer support. Perform other duties as assigned. Educational Requirements: High school diploma or GED. Minimum of two years of customer service, call center or retail experience, ideally in a customer-facing role, either in person or over the phone. Knowledge, Skills, and Abilities: NICE TO HAVE - experience using Zendesk or Netsuite Have experience managing a high-volume of customer emails, calls and live chats Ability to communicate clearly and calmly with customers, explaining details in a professional manner. Strong multitasking skills in a fast-paced environment. Excellent written and verbal communication skills, with the ability to interact with individuals at all organizational levels. Exceptional interpersonal skills, with the ability to build rapport and trust with customers, ensuring they feel supported. Computer literate, able to quickly and efficiently update customer records and log outcomes of interactions. Please send your resume for immediate consideration!

* Share Job: * Email * Facebook * Linkedin chevron_left Back To Results Located in the heart of the Coachella Valley, you have access to resort-style living and world-class amenities throughout Southern California. . * This position is responsible to determine the caller's needs and fulfills those needs through program registration and/or physician referral, and through interactions with other departments. Schedules all clinic appointments except HMO and workers comp patients * Reports to * Manager - Patient Access/Director * Supervises * N/A * Ages of Patients * N/A * Blood Borne Pathogens * Minimal/ No Potential * Qualifications * Education * Required: High School Diploma or GED Equivalent if hired after July 19, 2021 * Preferred: Medical Career Courses * Licensure/Certification * N/A * Experience * Preferred: Medical Office or Surgery Scheduling Experience, Good EMR experience * Essential Responsibilities * Demonstrates compliance with Code of Conduct and compliance policies, and takes action to resolve compliance questions or concerns and reports suspected violations. * Answers incoming calls and establishes a positive first impression with patients and physicians, in accordance with system telephone standards. * Determines where call needs to be forwarded and makes disposition of all calls that arrive at the practice. * Communicates with clinical staff for direction of calls with concerns or questions. * Completes outbound calls to determine actions to be taken, evaluates and recommends additional referrals or actions. * Documents call appropriately on EHR. * Acts as resource for information and guidance regarding services to patients and families as needed. * Maintains and updates patient demographic information accurately to computer database, utilizing call center database. * Schedules appointments for new and return patients for all assigned providers. * Reschedules appointments as needed/requested. * Takes messages from physician line and returns calls or redirects as needed. * Performs other duties as assigned. Apply Now * Share Job: * Email * Facebook * Linkedin Eisenhower Health offers a generous benefits package and a matched retirement plan. Employees are eligible to participate in a benefits program designed to make a difference for you and your family. View Full Benefits A Culture of Positivity and Support From the beginning, this organization formed a culture based on strong values, commitments and a passion for service and professional excellence. What Our Nurses Say One of my very favorite things about working at Eisenhower Health is the culture on inclusivity that we have and a strong base for evidence-based practice. Lori Neonatal Nurse One of the greatest things about working as a nurse at Eisenhower Health is how much support you get from Administration. We keep on improving the process here. It's a fantastic place to work. Richard Nursing Supervisor My favorite thing about working at Eisenhower Health is the camaraderie within my unit and with the different departments. Jennifer Registered Nurse Be a Part of an Award-Winning Team

Hourly Rate: $22.85 to $32.00 The pay range for the position (paid biweekly) is $22.85 / per hour to $32.00 / per hour depending on experience. Toshiba America Business Solutions, Inc. is a global powerhouse with a 150-year heritage. We are an industry leader in digital displays, document security and software solutions. We currently have an excellent opportunity for a Call Center Agent I to work in our Lake Forest, CA headquarters. We help businesses print smarter, work more securely, improve workflow, and communicate better. Our reputation in the industry is due in large part to the outstanding care our people provide. What's more, Toshiba has received the Thomson Reuters award for “Top Global Innovators” four times. Position Summary: Provide first-level call center support to Field Service Techs for hardware inquiries on Toshiba MFPs, Barcode Printers as well as other tech support activities. Responsibilities: Provide telephone support for hardware-related issues on Toshiba MFP Barcode printer and other problems reported from the field. Gather call information or work with Technicians of varying skill levels in order to identify root cause analysis or troubleshoot problems. Access and search Toshiba documentation, TABS' website for additional information. Research new problems and document support activities. Engage in other well-defined and documented telephone support activities. Open, transfer and close incident tickets to the standards of the department within a timely fashion. Maintain MFP hardware and Barcode Printer knowledge to ensure effective problem resolution. Escalate problems that are not resolved according to department escalation process. Perform confirmation test as directed. Document findings as identified and advise management of problematic areas. Configure, manage and maintain test equipment as appropriate. Document findings as identified and advise management of problem areas. Perform other related duties as assigned. May be required to generate reports regarding call activity. Perform other related duties. Qualifications: Associate's Degree or equivalent. 3 years+ experience in Toshiba MFP and/or Barcode Printer hardware support. Demonstrated experience troubleshooting MFP hardware-related issues. Must be articulate with strong verbal, listening and problem-solving skills. Courteous and professional telephone manner along with the ability to deal effectively with customers/clients in a fast-paced environment. Bilingual in Spanish a plus. Toshiba America Business Solutions, Inc. offers a competitive salary and generous benefits package including the following: Group health coverage (medical, dental, & vision) Employee Assistance Programs Pre-tax spending accounts 401(k) plan Pet Insurance Company provided life insurance Employee discounts Generous paid holiday schedule, paid vacation & sick/personal business/volunteer days Non Exempt - Hourly pay range for the position (paid biweekly) is $22.85 / per hour to $32.00 / per hour depending on experience. Toshiba America Business Solutions is an equal opportunity/affirmative action employer that evaluates qualified applicants without regard to age, ancestry, color, religious creed, disability, marital status, medical condition, genetic information, military or veteran status, national origin, race, sex, gender, gender identity, gender expression and sexual orientation or any other protected factor. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. Individuals who need a reasonable accommodation because of a disability for any part of the employment process should email AccommodationRequest@tabs.toshiba.com to request an accommodation.

Job Responsibilities As a Call Center Agent, you will: Obtain client information by answering telephone calls; responding to emails; interviewing clients; researching and verifying information. Respond to incoming telephonic and non-telephonic inquiries by researching cases, customer history, and other knowledge articles to provide an appropriate response. Clearly document and communicate all customer interactions in a centralized system. Required Qualifications U.S. Citizenship required. Must be Eligible to obtain a DHS Security Clearance. Ability to work independently and manage and prioritize work. Excellent typing proficiency skills Bachelor's Degree and two years of related experience; or an Associate's Degree with three years of related experience; or five years of related experience if no degree Experience in responding to requests for information, conducting searches in government databases, and searching automated systems for data and developing concise summaries with decision points under tight deadlines Bi-lingual in English and Spanish (a minimum proficiency of a 2+ in Interpretation Performance according to the Interagency Language Roundtable Scale or its equivalent). Excellent writing and reading communication skills Company Overview A global leader in consulting, technology services and digital transformation, Capgemini is at the forefront of innovation to address the entire breadth of client's opportunities in the evolving world of cloud and digital platforms. Building on its strong 50-year heritage and deep industry-specific expertise, Capgemini enables organizations to realize their business ambitions through various services from strategy to operations. Capgemini is driven by the conviction that the business value of technology comes from and through people. It is a multicultural company of 200,000 team members in over 40 countries. The Group reported 2020 global revenues of EUR 15.2 billion. Capgemini Government Solutions, LLC (Capgemini GS) is a subsidiary of Capgemini focused on providing high-quality services to the U.S. Federal Government. Learn more about us at ********************* Capgemini has an entrepreneurial environment that embodies the following values: Honesty, Boldness, Trust, Freedom, Team Spirit, Modesty, and Fun. We offer a competitive benefits package to our employees. Capgemini is an Equal Opportunity Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, national origin, gender identity/expression, age, religion, disability, sexual orientation, genetics, veteran status, marital status, or any other characteristic protected by law. **************************************************************************************************** Pay Transparency: ******************************************************************************************** Capgemini discloses salary range information in compliance with state and local pay transparency obligations. The disclosed range represents the lowest to highest salary we, in good faith, believe we would pay for this role at the time of this posting, although we may ultimately pay more or less than the disclosed range, and the range may be modified in the future. The disclosed range takes into account the wide range of factors that are considered in making compensation decisions including, but not limited to, geographic location, relevant education, qualifications, certifications, experience, skills, seniority, performance, sales or revenue-based metrics, and business or organizational needs. At Capgemini, it is not typical for an individual to be hired at or near the top of the range for their role. The base salary range for the tagged location is $20 to $25 per hour. This role may be eligible for other compensation including variable compensation, bonus, or commission. Full-time regular employees are eligible for paid time off, medical/dental/vision insurance, 401(k), and any other benefits to eligible employees. Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission or any other form of compensation that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law.

Our company is a culture-forward business management and sales firm where we put our team members first. We pride ourselves on our inclusive business model, welcoming professionals from all walks of life. This diversity within our Entry Level Customer Success Representative team has enriched our atmosphere and culture. We have a family-like environment, unlike any other company, where we hear all voices and celebrate diversity. We invest in our Entry Level Customer Success Representatives heavily in training and development for sales and management. We are looking for a like-minded entry-level sales professional who enjoys connecting with consumers and team members alike. Our Entry Level Customer Success Representatives should have a passion for people, eagerness for exceeding sales goals, and drive to deliver the BEST customer experience every time! After training, the Entry Level Customer Success Representative's responsibilities will include: Create daily strategies that effectively work with our client's CRM analyzing data for efficiency and potential sales profits Initiate contact with consumers, providing friendly and helpful answers to their product inquiries Navigate challenging customer questions, maintaining a pleasant and helpful demeanor geared toward solutions and a positive outcome. Learn our sales techniques, navigating consumer negotiations with high closing rates and customer retention Create purchase orders and mediate the onboarding with the client and the consumer Generate new accounts and successfully add them to the CRM with timely responses to all account questions Eagerly participate in additional sales training and skillset advancement opportunities. Skills we are looking for in our Entry Level Customer Success Representative: A friendly and good-natured professional who prioritizes positive relationships Quick and efficient with the ability to manage multiple tasks simultaneously Top tier communication skills with an outgoing and friendly personality 1-2 years in a customer service or sales role, with success and ease in negotiating and upselling Thrives in a challenge and stays calm under pressure #LI-Onsite

> Automotive Call Center Representative / BDC Automotive Call Center Representative / BDC Riverside, California Job Type Full-time Description **The Pedder Automotive Group was founded in 2008. The automotive group has 7 dealerships in Southern California, representing Nissan, Hyundai, Chrysler, Dodge, Jeep and Ram brands. The seven (7) locations are - Pedder Nissan, Raceway Nissan, Temecula Nissan, Hemet CDJR, Lake Elsinore CDJR, Pedder Hyundai of Poway, and Pedder CDR+J of Poway.** **Our Auto Group is proud to offer a comprehensive benefit package, including: Medical, Dental, Vision, Paid Time Off, Several Supplemental Offerings, Life Insurance, Local Discount Programs, Employee Assistance Program, and 401(K) program.** Position Summary The BDC Rep is responsible for introducing our business to the public. We are looking for positive, magnetic team players with a drive to succeed. This position will work as a liaison between our customers and sales team to promote new sales opportunities. Requirements What you'll need to be successful: * Ability to build a friendly relationship over phone, text, email or chat. * Write professional, custom emails, or text messages to potential customers. * Time management skills, ability to handle multiple communications at once. * Monitor personal daily, weekly and monthly sales and statistics. * Maintain and communicate exceptional product and inventory knowledge to our guests. * Work collaboratively with others in a team based environment. * Efficiently record all customer interaction activity. * Maintain and improve product and dealer knowledge through dealer provided learning. * Facilitate timely follow up on all internet leads. * Work effectively together with co-workers and managers to create maximum synergy, coordination and cooperation. What you bring: * Genuine interest in providing an exceptional customer experience. * Self-starter, professional and punctual. * Friendliness, enthusiasm, reliability, with a positive "team-player" attitude, excellent communication skills, both written and verbal. * The ability to meet or exceed all department Key Performance Indicators that measure overall performance. * Strong work-ethic with the ability to work in a fast-paced, results-driven environment. * Prompt responses to internet inquiries with courtesy, accuracy and professionalism. * An occupational license may be required for this position. Salary Description Pay: $3,500.00 - $6,000.00 per month

Sign-On Bonus Opportunity of up to $4,000* Pay Range: $65000 - $150000 / year Our Perks: * Unlimited/Uncapped commission * Lucrative incentive sales plans, bonuses and sales contests * No Cold Calling- We have a high volume of inbound sales leads and walk in traffic * Comprehensive paid training and licensing with continuous on-going training and mentorship * Recognition culture * Comprehensive Benefits package including medical, dental, vision and life insurance * Retirement Plan: A 401K plan with a percentage of company-matched contributions * Fitness: We reimburse up to $10 a month to an employee for their gym * Employee Assistance Program: Confidential assistance to you or anyone in your household who is experiencing personal or professional problems - at no cost * Extra Perks: Access to disability, hospital indemnity, health advocate program, universal life, critical illness, and accident insurance plans. We even offer pet insurance Our Company: Confie and its family of companies - Freeway, Baja, Bluefire, Acceptance & others - is one of the largest privately held insurance brokers in the United States and has been ranked the #1 Personal Lines Leader by the Insurance Journal for the seventh straight year!. With over 800 retail store locations to choose from nationwide, we encourage you to take your career and income potential to new heights! We are proactively looking for bright, talented, and motivated individuals who are goal oriented and excited for career advancement. Come Grow With Us! What You Will Do: As an Insurance Agent you will be responsible primarily for the sale of nonstandard auto insurance to new and existing customers. * Solicit new business and maintain current business levels in order to achieve or exceed sales production goals. * Expand business by proactively building relationships with existing customers to meet the agreed upon production goals. * Accurate accounting of all currency transactions as well as timely delivery of deposits to the bank with scanned documentation in agency management system. * Connects very quickly; builds and leverages client relationships. Ability to educate and advise the customer on which products best fit their needs The Perfect Match: * Personal Lines or Property and Casualty license preferred (but not required) * Bilingual in English and Spanish preferred * Sales or customer service experience * High School Diploma or GED * Ability to build relationships with sales customers * Excellent follow-up and multi-tasking skills * Ambitious professional motivated by opportunity for advancement * Excellent written and verbal communication skills Insurance Sales Insurance Agent Acceptance Insurance Freeway Auto Insurance

Overview We Need Your Next-Level Service Mindset at the Best in Pests. As part of the Orkin team, you'll be critical to helping our customers feel we've delivered on our promise. That means building on our reputation for top-notch service from the industry leader with more than 120 years of protecting homes and businesses. Our Customer Service Specialist position gives you an opportunity to help customers with your service mindset and your drive to be accountable to a team that's counting on you. You'll excel with organizational skills and commitment to accuracy in a fast-paced dynamic environment. You'll have more than a job-you'll have a career with growth potential and benefits that go beyond the basics. This includes full medical, dental and vision coverage for you and your family, competitive pay and a 401(k) program. Not to mention, you'll receive opportunities to volunteer and give back. With Orkin's award-winning training program, you'll receive all the tools you need to succeed. That means no industry experience required to start building your career. Plus, if there's one thing we know at Orkin, it's that pests keep coming back, and that makes our industry recession resistant. Ready to start a career with staying power? Apply now! Responsibilities As a Customer Service Specialist, you will be a Subject Matter Expert and play a pivotal role in ensuring every customer has an experience that's the best in pests. You will field incoming requests, schedule service visits and maintain efficient routes that reduce drive time for Orkin Pros. Leading with empathy and a service mindset, you'll keep integrity and excellence at the forefront as you coordinate service, resolve issues and support overall satisfaction to help your branch maintain and grow customers. You will… Answer incoming calls and make outbound calls to customers to schedule, confirm and follow up on service appointments. Proficiently navigate a Windows-based & Web-based system to track routes and optimize current and future schedules-don't worry, we will train you! Apply expertise developed in training to schedule appointments for technicians to efficiently minimize drive time and/or distance as needed and recommend alternative routes when appropriate Use your sharp listening skills and probing questions to identify the customer's concern and evaluate their needs Monitor, update and maintain customer database with accurate customer information including call details, disposition of calls, payments, and other results Reschedule unserviced accounts within 24 hours Participate in quality assurance processes, programs, and initiatives Safeguards customer's privacy and other proprietary information What type of benefits will you receive? Competitive earnings starting at $18 to $22 per hour Comprehensive benefits package including medical, dental, vision, maternity, & life Insurance 401(k) plan with company match, employee stock purchase plan Paid vacation, holidays, and sick leave Employee discounts, tuition reimbursement, dependent scholarship awards Industry leading, quality, comprehensive training program Why should you choose Orkin? Founded in 1901, Orkin is a global residential and business service provider who provides the most accurate, comprehensive, and efficient pest management services for both residential and commercial customers The Pest Management Industry is growing - and is a recession resistant line of business You have a service-oriented mindset that leads you to build loyalty and trust with clients You hold yourself responsible to commitments You value being part of a team You want to join a company that supports the community Orkin is financially stable and growing as the largest subsidiary of Rollins (NYSE: ROL), headquartered in Atlanta, GA Are you ready to join the Best in Pests? Qualifications What do you need to be successful? Previous experience in Customer Service or Sales preferred High School Diploma or equivalent required Excellent interpersonal and communication skills Basic computer skills in various software and web-based applications Proficient in Microsoft Office Strong attention to detail and follow through Demonstrated ability to prioritize tasks and manage time efficiently What will my work environment be like? Candidates must meet physical job requirements and safely perform the job duties with or without accommodations: Must be comfortable sitting at a desk and working with a computer, keyboard, telephone, and other office equipment for extended periods of time. Be able to regularly lift and/or move up to 25 pounds. Orkin is an Equal Opportunity/Protected Veterans/Individuals with Disabilities Employer #ORK759IND What do you need to be successful? Previous experience in Customer Service or Sales preferred High School Diploma or equivalent required Excellent interpersonal and communication skills Basic computer skills in various software and web-based applications Proficient in Microsoft Office Strong attention to detail and follow through Demonstrated ability to prioritize tasks and manage time efficiently What will my work environment be like? Candidates must meet physical job requirements and safely perform the job duties with or without accommodations: Must be comfortable sitting at a desk and working with a computer, keyboard, telephone, and other office equipment for extended periods of time. Be able to regularly lift and/or move up to 25 pounds. Orkin is an Equal Opportunity/Protected Veterans/Individuals with Disabilities Employer #ORK759IND As a Customer Service Specialist, you will be a Subject Matter Expert and play a pivotal role in ensuring every customer has an experience that's the best in pests. You will field incoming requests, schedule service visits and maintain efficient routes that reduce drive time for Orkin Pros. Leading with empathy and a service mindset, you'll keep integrity and excellence at the forefront as you coordinate service, resolve issues and support overall satisfaction to help your branch maintain and grow customers. You will… Answer incoming calls and make outbound calls to customers to schedule, confirm and follow up on service appointments. Proficiently navigate a Windows-based & Web-based system to track routes and optimize current and future schedules-don't worry, we will train you! Apply expertise developed in training to schedule appointments for technicians to efficiently minimize drive time and/or distance as needed and recommend alternative routes when appropriate Use your sharp listening skills and probing questions to identify the customer's concern and evaluate their needs Monitor, update and maintain customer database with accurate customer information including call details, disposition of calls, payments, and other results Reschedule unserviced accounts within 24 hours Participate in quality assurance processes, programs, and initiatives Safeguards customer's privacy and other proprietary information What type of benefits will you receive? Competitive earnings starting at $18 to $22 per hour Comprehensive benefits package including medical, dental, vision, maternity, & life Insurance 401(k) plan with company match, employee stock purchase plan Paid vacation, holidays, and sick leave Employee discounts, tuition reimbursement, dependent scholarship awards Industry leading, quality, comprehensive training program Why should you choose Orkin? Founded in 1901, Orkin is a global residential and business service provider who provides the most accurate, comprehensive, and efficient pest management services for both residential and commercial customers The Pest Management Industry is growing - and is a recession resistant line of business You have a service-oriented mindset that leads you to build loyalty and trust with clients You hold yourself responsible to commitments You value being part of a team You want to join a company that supports the community Orkin is financially stable and growing as the largest subsidiary of Rollins (NYSE: ROL), headquartered in Atlanta, GA Are you ready to join the Best in Pests?

**Job Category****:** Operations **Requisition Number****:** CALLC001150 Showing 1 location No Location Required 901 Corporate Center Dr Pomona, CA 91768, USA 901 Corporate Center Dr Pomona, CA 91768, USA **Job Details** **Description** The **Call Center Representative** is responsible for ensuring all incoming homeowner, lender, and third party calls, consistently receive professional, courteous, accurate and timely responses to inquiries regarding property tax matters, initiating and following up on appropriate task research when necessary. **Inbound Calls** * Processes a high volume of incoming routine calls. * Provides responsive assistance to homeowner, lender, and third party calls regarding various tax inquiries for outsourced customers at first resolution. * Responds to customer calls and/or email requests to provide assistance as needed to address questions or concerns. * Communicates status of assignments to the Lead or Supervisor. **Tax Research** * Initiates task research for tax liens/sales, delinquent taxes, duplicate tax payments and proof of payment in response to homeowner inquiry. * Notates tax bill correspondence received from homeowner on lender system and forward to the appropriate processing team. * Calls back homeowner as necessary, once research is complete. **Teamwork** * Ensures customer SLA's are maintained. This position will perform other duties as assigned based on the needs of the department. SALARY RANGE: $15.41 - $19.26 **Qualifications** **Skills** **Behaviors** **:** **Motivations** **:** **Education** **Experience** **Licenses & Certifications** Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)

**We Put the World on Vacation** Travel + Leisure Co. is the world's leading vacation ownership and travel membership company, with a dynamic and growing portfolio of resort, travel club, and lifestyle travel brands. Our dedicated associates help the company achieve its mission to put the world on vacation. Innovation and growth keep our work interesting and fun. Every day is a chance to learn something new and turn vacation inspiration into exceptional experiences for millions of travelers worldwide. + Handle and perform heavy outbound call volume. + Able to stick with approved sales script. + Accurate data entry in system for Sales Centers. + Soft score guests when needed. + Maintain predetermined tour flow targets as allotted by management. + Work cooperatively with other team members. Department Leaders, Marketing Managers, and Business and Resort Operations teams. + Assist with pre-arrival calls. + Properly schedule and book tour appointments. + Handle all reschedules. + Provide any needed follow up concierge service. + Prepare chase material/collateral. + Deliver chase material to onsite resort rooms. + Prepare and send out daily numbers to The Region. + Place daily confirmation calls. + Work at the lobby marketing desk when required. + Any other duties as assigned. + This document is not meant to be exclusive and may change at any time, with or without notice, at the discretion of the Company and based on business needs. **Minimum Requirements and Qualifications:** To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are a representative of the knowledge, skills, and/or abilities necessary to perform these duties successfully. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the position. + Education-High School Diploma or GED Required. + Computer Literacy-Microsoft Office, Word and Excel experience required. + Persuasion-Ability to persuade clients through building value to change their minds and attend a sales presentation. + Active Listening- Must be able to give full attention to input that is received to use during the close. + Exceptional listener with great communication skills. + Demonstrated ability to work under pressure and meet deadlines. + Service Orientation- Candidate must have excellent problem solving and customer service skills. + Must be well spoken and professional in demeanor. + Must be friendly, self-motivated, detailed oriented and able to work independently. + Must be able to work flexible shifts to include weekdays, evenings and weekends to suit business needs. + Ability to use a computer and efficiently multi -task (i.e. read/type and talk simultaneously). + Minimum of 6 months call center customer service, reservations or equivalent experience required. + Familiar with sales force applications a plus. **How You'll Be Rewarded:** We offer a diverse range of comprehensive health and welfare benefits to associates who work 30 or more hours per week to meet your needs and support you throughout your career with us. Travel + Leisure Co. benefits include: Note: Temporary and/or seasonal associates are ineligible for Paid Time Off. - Medical - Dental - Vision - Flexible spending accounts - Life and accident coverage - Disability - Depending on position, paid time off, parental leave and holidays (speak to your recruiter for additional information) - Wish day paid time to volunteer at an approved organization of your choice - 401k with employer match (subject to eligibility requirements, including tenure - speak to your recruiter for additional information) - Legal and identity theft plan - Voluntary income protection benefits - Wellness program (subject to provider availability) - Employee Assistance Program **Compensation** During the initial training period, the hourly wage is $18.50 plus commissions and bonuses. After the initial training period, the compensation is the state's minimum wage per hour, plus commissions and bonuses. **Where Memories Start with You** Hospitality is at the heart of all we do at Travel + Leisure Co. Here, you'll find an inclusive environment where we deliver excellence and take time to have fun, celebrate together, and support one another. We're always looking ahead to what's next and how we can strengthen our business, its neighboring communities, and the customer experience. Join our global team and build a career where memories start with you. We are an equal opportunity employer, and all applications will be considered for employment without attention to their membership in any protected class. If you require any reasonable accommodation to complete your application or any part of the recruiting process, please email your request to ***************************** , including the title and location of the position for which you are applying.

Busy Multi-Specialty clinic looking to hire a friendly phone operator to join our team at our Murrieta location. Must be detail oriented and have the ability to multi-task. Job requirements: Must have at least one year medical office experience Must have customer service experience Must be able to type at least 40wpm Must be computer savvy Must have good written and oral communication skills EHR experience a plus! Job duties:As a phone operator you will be the first point of contact for our patients and responsible for transferring calls to the appropriate department, taking messages for medical staff and problem-solving issues with patients. This is a fast-paced position that can get stressful at times so the ability to multi-task and work well under pressure while maintaining excellent customer service is a must! Please send your resume, references and a cover letter explaining why you would be a good fit for this position. Full time positions are eligible for medical, dental, vision, PTO and 401k benefits. Employment subject to background check and drug screening. Hourly wage based on experience

Full-time Description The Pedder Automotive Group was founded in 2008 by Owner David Pedder. The family owned and operated dealer group has 7 dealerships in Southern California, representing Nissan, Hyundai, Chrysler, Dodge, Jeep and Ram brands. The seven (7) locations are - Pedder Nissan, Raceway Nissan, Temecula Nissan, Hemet CDJR, Lake Elsinore CDJR, Pedder Hyundai of Poway, and Pedder CDR+J of Poway. We pride ourselves in having a great work environment that translates to a great customer service experience. The Call Center Service Representative position is responsible for handling all inbound and outbound service department phone calls, as well as confirming service appointments. Requirements Responsibilities Answer inbound calls for all dealerships within the group and direct those calls accordingly to the proper department. Schedule inbound Service appointments via phone and web using internal booking software. Achieve the service and customer satisfaction objectives set Work effectively together with co-workers and managers to create maximum synergy, coordination and cooperation Qualifications Excellent customer service skills with the proven ability to resolve customer service issues and ability to follow through with customers. Self-starter, professional, demonstrates initiative, resourcefulness, and strong problem-solving skills. The ability to meet or exceed all department Key Performance Indicators that measure overall performance. Strong work-ethic with the ability to work in a fast-paced, results-driven environment. Prompt responses to internet inquiries with courtesy, accuracy and professionalism. Salary Description $17.50 - $22.00 Hourly

The customer service representative will be responsible for answering client inquiries, provide product information, and help the customer by being informative, empathetic, and eager to quickly solve a customer's problem. Must be willing to listen, learn, and resolve any customer inquiry. Customer Service Job Duties and Responsibilities Excellent customer care and focus; ability to assess customers' needs and provide the correct answer, path, troubleshooting, or method for a positive customer experience Answer and manage incoming calls, emails, chats, and/or interactive voice response systems Ability to learn and follow all customer service procedures and policies Strive to meet and go above personal and team target goals Record, organize and file customer interactions and account changes Able to up-sell if needed Able to schedule call back and appoints to resolve customer needs Requirements Previous experience in customer support, client services, sales, or a related field Excellent at communicating over the phone and other communication platforms Basic computer skills and experience Able to multitask Excellent time management and prioritization skills Ability to listen actively, relay information, and answer questions and/or concerns. Customer-focused for positive customer experience and resolution Health Insurance (dental and vision included) Excellent retirement plan Tremendous upward mobility into other positions and management Flexible hours Remote Position(s) available (work from home) Benefits Health Insurance (dental and vision included) Excellent retirement plan Tremendous upward mobility into other positions and management Flexible hours Remote Position(s) available (work from home)

Our client, a leading provider in the customer service industry, is seeking an Inbound Bilingual Call Center Representative to join their team. As an Inbound Bilingual Call Center Representative, you will be part of the Customer Support Department supporting a diverse range of clients. The ideal candidate will have excellent communication skills, a strong customer service orientation, and the ability to work effectively in a team environment, which will align successfully in the organization. **Job Title:** Inbound Bilingual Call Center Representative **Location:** Palm Desert, CA **Pay Range:** $20 per hour **What's the Job?** + Handle inbound calls from customers in a professional and courteous manner. + Provide accurate information and assistance to customers in both English and Spanish. + Resolve customer inquiries and issues efficiently while ensuring customer satisfaction. + Document customer interactions and maintain accurate records. + Collaborate with team members to improve service delivery and customer experience. **What's Needed?** + Fluency in both English and Spanish. + Strong verbal and written communication skills. + Ability to handle multiple tasks and prioritize effectively. + Proficiency in using computer systems and software. + A positive attitude and a passion for helping others. **What's in it for me?** + Opportunity to work in a dynamic and supportive environment. + Gain valuable experience in customer service and communication. + Be part of a diverse team that values inclusivity and collaboration. + Enhance your bilingual skills in a professional setting. + Potential for career growth and advancement within the company. If this is a role that interests you and you'd like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you! **About ManpowerGroup, Parent Company of: Manpower, Experis, Talent Solutions, and Jefferson Wells** _ManpowerGroup (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands -_ **_Manpower, Experis, Talent Solutions, and Jefferson Wells_** _-_ creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years. We are recognized consistently for our diversity - as a best place to work for Women, Inclusion, Equality and Disability and in 2023 ManpowerGroup was named one of the World's Most Ethical Companies for the 14th year - all confirming our position as the brand of choice for in-demand talent. ManpowerGroup is committed to providing equal employment opportunities in a professional, high quality work environment. It is the policy of ManpowerGroup and all of its subsidiaries to recruit, train, promote, transfer, pay and take all employment actions without regard to an employee's race, color, national origin, ancestry, sex, sexual orientation, gender identity, genetic information, religion, age, disability, protected veteran status, or any other basis protected by applicable law.