The Bilingual Member Contact Center Representative is a dedicated customer service professional committed to fostering strong and lasting relationships with credit union members. This role requires a proactive problem-solver who efficiently responds to member inquiries, processes account maintenance, and offers tailored solutions with a sense of urgency. With a member-first mindset, the representative identifies opportunities to enhance financial well-being by promoting relevant credit union products and services. A successful candidate will thrive in a collaborative environment, demonstrate outstanding communication skills, and maintain up-to-date knowledge of policies, procedures, and industry regulations.
*Key Responsibilities*
* Provide exceptional service to members via phone and email, ensuring positive and lasting relationships.
* Answer general inquiries, assist with account maintenance, and resolve member concerns promptly.
* Meet and exceed critical performance metrics while delivering high-quality service.
* Research and resolve complex issues under the guidance of the MCC Supervisor or MCCR Lead, demonstrating urgency and ownership.
* Set clear expectations for members, offering timely follow-ups and resolutions to ensure satisfaction.
* Identify opportunities to promote additional credit union products, services, and promotions that align with member needs.
* Maintain thorough knowledge of credit union policies, procedures, and regulatory compliance to provide accurate information.
*Qualifications*
* Minimum of a high school diploma; some college coursework preferred; degree highly desirable.
* Bilingual in Spanish and English
* At least 1+ year of customer service experience in a callcenter setting.
* Bilingual in Spanish, preferred.
* Excellent communication skills-both verbal and written.
* Ability to work collaboratively and contribute to a cohesive team environment.
* Member-centric approach with a friendly and professional demeanor.
* Proficiency in Microsoft Office and standard office equipment; familiarity with callcenter programs desirable.
* Strong analytical skills to assess situations and recommend operational improvements.
* Demonstrates courtesy, tact, and diplomacy when engaging with members and colleagues.
*Shift Details*
* Monday- Friday, 9am - 6pm with a rotating Saturday
We reserve the right to pay above or below the posted wage based on factors unrelated to sex, race, or any other protected
classification. Eligibility requirements apply to some benefits
and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. This temporary role may be eligible for the following:
* Medical, dental & vision
* 401(k)/Roth
* Insurance (Basic/Supplemental Life & AD&D)
* Short and long-term disability
* Health and Dependent Care Spending Accounts (HAS & DCFSA)
* Transportation benefits
* Employee Assistance Program
* Time off/Leave (PTO, Vacation, or Sick Leave)
*Job Type & Location*
This is a Contract to Hire position based out of Richland, WA.
*Pay and Benefits*The pay range for this position is $19.50 - $19.50/hr.
Eligibility requirements apply to some benefits and may depend on your job
classification and length of employment. Benefits are subject to change and may be
subject to specific elections, plan, or program terms. If eligible, the benefits
available for this temporary role may include the following:
* Medical, dental & vision
* Critical Illness, Accident, and Hospital
* 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
* Life Insurance (Voluntary Life & AD&D for the employee and dependents)
* Short and long-term disability
* Health Spending Account (HSA)
* Transportation benefits
* Employee Assistance Program
* Time Off/Leave (PTO, Vacation or Sick Leave)
*Workplace Type*This is a fully onsite position in Richland,WA.
*Application Deadline*This position is anticipated to close on Jan 30, 2026.
h4>About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
About TEKsystems and TEKsystems Global Services
We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
$19.5-19.5 hourly 2d ago
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Customer Site Warehouse Support
Fastenal 4.4
Call center agent job in Hermiston, OR
80397 N Hwy 395, Hermiston, OR 97838 OR012 Single Customer Store Part-time Shift(s): MON TUE WED THU FRI 7:00am - 12:00pm Up to 28 hours/week Find your future at Fastenal! Our distribution center is hiring energetic, team oriented individuals to work in our fast pace warehouse! Fastenal Company is committed to environmental protection and to providing a safe and healthy workplace for all employees. We strive to integrate EHS & Sustainability considerations into all our business decisions, plans, and operations. Working as Part-time Customer Site Warehouse Support, you will facilitate the movement of product through our customer site. This is an entry-level position based out of our branch located at 80397 N Hwy 395, Hermiston, OR 97838. This position may offer a flexible schedule after a period of onboarding, training, and meeting performance goals.
RESPONSIBILITIES:
The duties and responsibilities of this position include, but are not limited to:
o Operating computer programs and wireless hand held devices
o Moving and handling product accurately
o Auditing and preparing outgoing shipments to customer facilities
o Maintain the cleanliness/organization of work area
o Complying with health, safety and sustainability rules and expectations
o Participating in activities and programs that help the company achieve health, safety and sustainability objectives
o Learning, passing, and practicing various environmental health and safety trainings
REQUIRED POSITION QUALIFICATIONS:
The following skills and qualifications are required for this position:
o 18 years of age or older, due to the nature of work
o Possess a current full valid driver's license issued in the country where the job is located (including successful completion of any applicable graduated license program for your state or province) as well as the ability to meet our driving record requirements to use a company vehicle, as needed
o Learn and perform multiple tasks in a fast paced environment
o Work independently as well as in a team environment
o Willingness to work a flexible schedule/extra time as needed
o Demonstrate our core values of ambition, innovation, integrity and teamwork
o Lift, slide, carry and lower packages that typically weigh 25lbs-50lbs and may weigh up to 75lbs
o Pass the required drug screen (applicable in the US, Puerto Rico and Guam ONLY)
o Pass a background check, required by a customer/contract serviced by this location
PREFERRED POSITION QUALIFICATIONS:
o Prior warehouse experience
o Prior experience operating a forklift
ABOUT US:
Since 1967 Fastenal has grown as a distributor of industrial and construction supplies from a single branch to a Fortune 500 company with over 3,000 servicing locations, each providing tailored local inventory and personal service for our customers. As we've expanded across the world, we've retained a core belief in people and their ability to accomplish remarkable things - if given the opportunity. From this philosophy stems an entrepreneurial culture that challenges every employee to run their own business, create their own success, and advance to become company leaders.
As a growth company with a solid financial position, we are committed to training, promoting from within, and creating opportunities for our employees. If you have an entrepreneurial spirit and are looking to make your mark as part of an elite growth company, you won't find a better fit than Fastenal.
PART-TIME BENEFIT:
Fastenal offers a 401(k) with an employer contribution.
$39k-44k yearly est. 7d ago
Owner's Representative - Sabey Data Center Properties LLC
Another Source 4.6
Call center agent job in Umatilla, OR
At a glance Another Source is partnering with Sabey Data Centers, the largest privately owned data center owner/operator in the U.S., to recruit an Owner's Representative to join their growing team. Sabey is one of the few data center companies that both builds and operates its facilities-offering a rare, end-to-end view of mission-critical infrastructure. In this role, you'll:
Lead capital projects from concept through commissioning
Serve as the owner's voice across design, construction, and operations
Partner cross-functionally with Engineering, Construction, Operations, and external stakeholders
📍Location flexibility: Umatilla, OR (Tri-Cities preferred), Quincy/Wenatchee, WA, or Seattle area Description: What you'll be doing
Another Source's client, Sabey Data Centers is recruiting an Owner's Representative to join their team.
Location flexibility: Umatilla, OR (Tri-Cities preferred), Quincy/Wenatchee, WA, or Seattle area
Who is Sabey Data Centers?
Sabey Data Centers is a premier multi-tenant data center provider, setting the standard for operational excellence, efficiency, and sustained uptime. With over 20 years of expertise and three million square feet of mission-critical space, Sabey is the largest privately-owned data center owner and operator in the United States. Their cutting-edge facilities-located in Tukwila, WA (20 minutes outside Seattle); East Wenatchee, WA; Quincy, WA; New York, NY; Ashburn, VA; and Austin, TX, with a new location coming soon in Umatilla, OR-support top-tier financial institutions, technology giants, media powerhouses, and healthcare leaders, delivering unparalleled reliability, security, and scalability. By prioritizing sustainability and innovation, Sabey Data Centers continues to shape the digital infrastructure of the future.
SDC is one of the few companies in the industry that both builds and operates its own facilities, giving employees a unique end-to-end view of the data center world. We foster a culture where people who are humble, hungry, and smart are truly valued, supported, and promoted from within. Sabey is deeply committed to being a responsible community partner, returning unused energy to grids and collaborating with local utilities for sustainable impact. While competitors may offer higher salaries, few can match Sabey's positive culture, purpose-driven mission, and long-term career growth opportunities.
About this role:
The Owners Representative contributes to the overall success of Sabey Data Centers by leading the delivery of capital projects - including new data center capacity, tenant fit-outs, and major infrastructure replacements - from concept through commissioning. Acting on behalf of Sabey Data Centers, this role provides both technical and project management oversight for the design, construction, and commissioning of critical support systems. The Owners Representative is a key liaison between Engineering, Sabey Construction Inc. (SCI), Design, Operations, Finance, and external stakeholders, ensuring all projects are delivered on time, within budget, and in alignment with Sabey's Owners Project Requirements, design standards, operational goals, and customer requirements.
Your contribution will likely be:
Demonstrate effective time management skills including planning, priority setting, and multi-tasking across multiple concurrent projects and campuses.
Serve as Sabey's primary point of accountability for assigned projects from concept through turnover.
Oversee scope, schedule, and budget, ensuring adherence to approved project objectives and early identification of risk, issues, and required mitigations.
Provide technical oversight and guidance throughout design, construction, commissioning, and turnover, with emphasis on mission-critical MEP systems and maintainability.
Collaborate with the Director of Data Center Design and design consultants to ensure alignment with Sabey design standards, product evolution goals, and lessons-learned feedback loops.
Review, recommend, and assist in the implementation of additions, modifications, and improvements to critical support systems, prioritizing safety, reliability, efficiency, and total cost of ownership.
Coordinate with Sabey Construction to ensure consistent execution, adherence to project governance standards, and proper administration of contracts, change management, and documentation control.
Maintain accurate reporting of progress and key performance metrics.
Review change orders for accuracy, completeness, and compliance with contracts and project objectives.
Assist in developing Owners Project Requirements documents for new construction, additions, and retrofit projects, ensuring alignment with customer requirements, leasing commitments, and long-term operational strategy.
Oversee and support the commissioning process from planning through turnover, including commissioning plans, integrated systems testing, punch lists, and closeout documentation.
Evaluate new technologies and propose system enhancements that optimize performance, efficiency, and sustainability.
Collaborate with customers and Leasing to assess technical requirements and ensure effective responses to RFPs and RFIs.
Develop innovative solutions to complex problems, balancing technical depth with project delivery accountability and stakeholder communication.
Leverage AI tools (e.g., GPTs, automation platforms) to streamline routine tasks such as summarizing documents, drafting correspondence, generating meeting notes, and maintaining engagement trackers.
Experience you will bring to the team:
Minimum of 5 years of demonstrated project management experience within the data center, mission-critical, or large-scale commercial/industrial construction sectors.
Proven ability to manage complex, multi-phase projects involving design, construction, and commissioning of electrical and mechanical systems.
Experience managing general contractors or working within an owner/developer structure preferred.
Familiarity with Tier III+ data center design standards and redundancy configurations preferred.
PMP certification or equivalent project management credential strongly preferred.
Ability to manage multiple projects simultaneously without compromising safety, quality, budget, or schedule.
Advanced knowledge of the English language with excellent written and verbal communication skills.
Strong understanding of project lifecycle management, including planning, scheduling, budgeting, risk mitigation, and change management.
Advanced engineering and mathematical reasoning skills, with strong technical understanding of data center electrical and mechanical infrastructure (e.g., UPS, switchgear, generators, chillers, CRAHs, liquid cooling).
Proficiency in project management and construction management software (e.g., Microsoft Project, Procore, Excel) and standard office applications.
Ability to read and interpret building plans, specifications, contracts, and technical submittals.
Working knowledge of construction techniques, documentation control practices, and safety/environmental standards.
Effective at balancing technical depth with project delivery accountability, executive-level reporting, and cross-functional stakeholder communication.
Demonstrated judgment, accountability, and results orientation consistent with Sabey's core values - long-term relationships, insightful stewardship, and pioneering innovation.
Aptitude and willingness to learn and utilize AI tools and technology.
Sabey's investment in YOU:
Sabey is committed to building an enduring, next-generation company that values and invests in the success of its team members. Through SabeyLife, a holistic well-being initiative, Sabey provides the resources, benefits, and support to help employees thrive both professionally and personally.
SabeyLife includes:
Comprehensive Benefits: Sabey covers 100% of employee-only premiums for the base high-deductible medical and PPO dental plans, contributes up to $2,000 annually to an HSA, and provides onsite gym access and free parking at most locations.
Time to Recharge: Employees receive up to 5 weeks of PTO based on tenure, plus 10 paid holidays and the flexibility to carry over unused PTO into the new year.
Financial Wellness: Sabey offers a competitive, matched 401(K) retirement plan to support long-term financial security.
Growth & Development: Employees have access to professional and personal development programs, including:
Thought Patterns for High Performance: A mindset training program focused on optimizing productivity, resilience, and goal achievement.
Everything DiSC: A workplace communication and personality assessment that helps employees improve teamwork, collaboration, and leadership effectiveness.
Built to Last: A development framework centered on creating sustainable success, fostering innovation, and reinforcing a strong organizational culture.
Sabey believes that investing in employees' well-being, growth, and success strengthens the organization and the communities it serves.
The anticipated annual base salary range for this position is $82,900 - $124,351. Learn more about Sabey and their organization here: **************************************
Sabey Corporation and its subsidiaries, including Sabey Data Centers and Sabey Construction, are equal opportunity employers and drug-free workplace. Applicants will be subject to a pre-employment drug test and background check. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, veteran status, disability status, or other protected classes.
Another Source works with their clients, on a retained project basis. As you read through the job posting and review the list of qualifications (required and/or preferred), please do not self-select out if you feel you do not meet every qualification. No one is 100% qualified. We encourage you to apply and share your story with us.
If you need further assistance and/or accommodation to apply, please contact the Sabey Human Resources Department at ************ or by email at *********************.
#AS1
#LI-JK1
$34k-40k yearly est. Auto-Apply 13d ago
Customer Service Rep(09425) - 364 Chardonnay Ave., Suite #1 & #2
Domino's Franchise
Call center agent job in Prosser, WA
Customer Service Representative Reports to: Manager Hours/wk: 15-25 Salary/Wage Range: $17.13-$18.00
Benefits- paid sick leave per Washington law, paid family and medical leave per Washington law, other compensation- tips.
Summary Description
Responsible for providing general customer support including answering phone, taking customer's orders, keeping work area and customer area clean and stocked, Greeting in store customers promptly and warmly, running errands, Operating cash drawer, credit card processing, Assist with a variety of other store functions as needed.
Responsibilities
• Greet every customer
• Demonstrate a complete understanding of all menu items and ingredients
• Take food orders efficiently and accurately
• Interact with customers to resolve any issues in a friendly, service-oriented manner and relay information to supervisor
• Operate cash register and receive payments from customers in cash or credit card, accurately count and provide change to customer.
• Clean and stock work area and customer area
• Ensure proper food handling procedures are followed including wrapping, labeling, dating, stocking, storing, rotating, and checking temperature of products
• Assist in preparing, cutting and boxing menu items as needed
• Receive inventory, move, lift food and beverage products and supplies
Key Competencies
Excellent organization, prioritization, accuracy and time management skills
• Ability to multitask without losing track of things.
• Ability to stay focused on highest priority activities in a hectic always-changing environment.
• Maintains high degree of accuracy, completeness, and correctness in all activities. Take pride in your work
• Requires the ability to bend, twist and stand for long periods, also lift/push objects weighing over 40 lbs.
Focused to achieving results
• Really care about the customer and the experience you are giving them
• Proactively works to make things happen, can engage assistance from a variety of sources
• Takes direction and course correction in a pro-active manner.
• “Can do” attitude toward unfamiliar tasks.
• Like to be part of a team
Positive attitude, flexible and adaptable
• Ability to communicate positively, compassionately and fairly under stressful situations
• Positive attitude in the face of challenges uncertainty, and change.
Technical knowledge/skills
• Strong verbal skills
• Confidentiality
• Comfortable using POS system
Additional Information
All your information will be kept confidential according to EEO guidelines.
$17.1-18 hourly 8d ago
Call Center Agent
P.E.A.C.H. Teams 4.4
Call center agent job in Pasco, WA
APPLY TODAY AND JOIN OUR TEAM!
Job Description - CallCenterAgent
We are the market leaders and looking for our employees to grow in the future and move up the ladder. We are a very aggressive and growing company. We want only the very best and very motivated.
With generations of experience delivering the highest quality service available to our thousands of customers, we are fully dedicated to maintaining its position as a top rated service company.
Why join our team?
Plenty of advancement opportunities
Paid Training
Paid vacations
Commission structure / spiff for every call booked
We are looking for highly professional and organized CallCenterAgent for our fast-paced business. The primary function of the CallCenterAgent is to manage incoming and out bound calls. OB call booking will pay a 5 per booked call with looking to book 10 calls a day. CallCenterAgent will drive new appointments by organize, prioritize and equally divide customer orders to available Field Technicians. May handle service calls from fielding inquiries, addressing customer questions. Utilizes customer service training to educate and assist customers in choosing service and products. Follows company training to ensure prompt and accurate of outbound calls. . This position is aware of the importance of Field Technician incentive programs and ensures fair and equitable distribution as well as proper documentation of work.
Requirements
Requirements:
Must have strong communication skills, including a pleasant phone demeanor.
Service Titan Software Platform Knowledge.
Must have practical experience in and the methodology behind efficient practices in dispatching.
Must be able to work with technicians to ensure the highest level of customer satisfaction and technical correctness of the completed job.
Must be able to utilize phone, cell phone, text, email and internet at a high level of expertise.
Must be motivated to work independently and multi-task.
Benefits
Part Time Hours - several shifts available (5 days a week)
$19 -$24 Hourly
Paid training time
Growth opportunity
$19-24 hourly Auto-Apply 6d ago
Customer Service Specialist - 98052
Globe Life Ail 4.6
Call center agent job in Pasco, WA
Join our team as a Customer Service Specialist in Pasco, WA-help clients with benefit solutions, deliver top-tier service, and grow your career with a Fortune 500 company. 💼
Full-Time | Weekly Pay | Advancement Opportunities
About Us
The McQuade Agency, a top-performing partner of Globe Life (NYSE: GL), provides supplemental benefits to union members, credit unions, and associations across the U.S. Since 1951, we've been committed to protecting working families. Recognized by Forbes as one of the
Top 25 Happiest Companies in America
and holding an A+ Superior AM Best rating, we offer stability, growth, and an unmatched team culture.
Perks & Benefits
Weekly pay + performance bonuses
Flexible schedule - work from home
Full training provided, no experience required
Career advancement opportunities
Team trips, contests, and events
Supportive and positive work environment
Job Responsibilities
Provide outstanding customer service via phone, video, and email
Assist clients with benefits enrollment and account questions
Handle confidential information with professionalism
Resolve client issues and follow up promptly
Maintain accurate records and documentation
Requirements
Excellent communication & listening skills
Self-motivated, adaptable, and reliable
Positive attitude and willingness to learn
Comfortable working in a remote environment
Pay & Career Growth
Average first-year earnings: $62k-$80k
Annual earning potential grows by ~$25k per year
Merit-based promotions - leadership opportunities available
📌 Apply Today!
Join a company that values integrity, teamwork, and growth. Apply now, and check your email for next steps!
Equal Opportunity Employer
Customer Service Specialist jobs in Pasco, WA - Apply now for remote-friendly roles with career growth, great pay, and training opportunities in the insurance industry
$62k-80k yearly Auto-Apply 2d ago
Owner's Representative - Sabey Data Center Properties LLC
Sabey Data Centers 4.0
Call center agent job in Umatilla, OR
At a glance Another Source is partnering with Sabey Data Centers, the largest privately owned data center owner/operator in the U.S., to recruit an Owner's Representative to join their growing team. Sabey is one of the few data center companies that both builds and operates its facilities-offering a rare, end-to-end view of mission-critical infrastructure. In this role, you'll:
* Lead capital projects from concept through commissioning
* Serve as the owner's voice across design, construction, and operations
* Partner cross-functionally with Engineering, Construction, Operations, and external stakeholders
Location flexibility: Umatilla, OR (Tri-Cities preferred), Quincy/Wenatchee, WA, or Seattle area
Description: What you'll be doing
Another Source's client, Sabey Data Centers is recruiting an Owner's Representative to join their team.
Location flexibility: Umatilla, OR (Tri-Cities preferred), Quincy/Wenatchee, WA, or Seattle area
Who is Sabey Data Centers?
Sabey Data Centers is a premier multi-tenant data center provider, setting the standard for operational excellence, efficiency, and sustained uptime. With over 20 years of expertise and three million square feet of mission-critical space, Sabey is the largest privately-owned data center owner and operator in the United States. Their cutting-edge facilities-located in Tukwila, WA (20 minutes outside Seattle); East Wenatchee, WA; Quincy, WA; New York, NY; Ashburn, VA; and Austin, TX, with a new location coming soon in Umatilla, OR-support top-tier financial institutions, technology giants, media powerhouses, and healthcare leaders, delivering unparalleled reliability, security, and scalability. By prioritizing sustainability and innovation, Sabey Data Centers continues to shape the digital infrastructure of the future.
SDC is one of the few companies in the industry that both builds and operates its own facilities, giving employees a unique end-to-end view of the data center world. We foster a culture where people who are humble, hungry, and smart are truly valued, supported, and promoted from within. Sabey is deeply committed to being a responsible community partner, returning unused energy to grids and collaborating with local utilities for sustainable impact. While competitors may offer higher salaries, few can match Sabey's positive culture, purpose-driven mission, and long-term career growth opportunities.
About this role:
The Owners Representative contributes to the overall success of Sabey Data Centers by leading the delivery of capital projects - including new data center capacity, tenant fit-outs, and major infrastructure replacements - from concept through commissioning. Acting on behalf of Sabey Data Centers, this role provides both technical and project management oversight for the design, construction, and commissioning of critical support systems. The Owners Representative is a key liaison between Engineering, Sabey Construction Inc. (SCI), Design, Operations, Finance, and external stakeholders, ensuring all projects are delivered on time, within budget, and in alignment with Sabey's Owners Project Requirements, design standards, operational goals, and customer requirements.
Your contribution will likely be:
* Demonstrate effective time management skills including planning, priority setting, and multi-tasking across multiple concurrent projects and campuses.
* Serve as Sabey's primary point of accountability for assigned projects from concept through turnover.
* Oversee scope, schedule, and budget, ensuring adherence to approved project objectives and early identification of risk, issues, and required mitigations.
* Provide technical oversight and guidance throughout design, construction, commissioning, and turnover, with emphasis on mission-critical MEP systems and maintainability.
* Collaborate with the Director of Data Center Design and design consultants to ensure alignment with Sabey design standards, product evolution goals, and lessons-learned feedback loops.
* Review, recommend, and assist in the implementation of additions, modifications, and improvements to critical support systems, prioritizing safety, reliability, efficiency, and total cost of ownership.
* Coordinate with Sabey Construction to ensure consistent execution, adherence to project governance standards, and proper administration of contracts, change management, and documentation control.
* Maintain accurate reporting of progress and key performance metrics.
* Review change orders for accuracy, completeness, and compliance with contracts and project objectives.
* Assist in developing Owners Project Requirements documents for new construction, additions, and retrofit projects, ensuring alignment with customer requirements, leasing commitments, and long-term operational strategy.
* Oversee and support the commissioning process from planning through turnover, including commissioning plans, integrated systems testing, punch lists, and closeout documentation.
* Evaluate new technologies and propose system enhancements that optimize performance, efficiency, and sustainability.
* Collaborate with customers and Leasing to assess technical requirements and ensure effective responses to RFPs and RFIs.
* Develop innovative solutions to complex problems, balancing technical depth with project delivery accountability and stakeholder communication.
* Leverage AI tools (e.g., GPTs, automation platforms) to streamline routine tasks such as summarizing documents, drafting correspondence, generating meeting notes, and maintaining engagement trackers.
Experience you will bring to the team:
* Minimum of 5 years of demonstrated project management experience within the data center, mission-critical, or large-scale commercial/industrial construction sectors.
* Proven ability to manage complex, multi-phase projects involving design, construction, and commissioning of electrical and mechanical systems.
* Experience managing general contractors or working within an owner/developer structure preferred.
* Familiarity with Tier III+ data center design standards and redundancy configurations preferred.
* PMP certification or equivalent project management credential strongly preferred.
* Ability to manage multiple projects simultaneously without compromising safety, quality, budget, or schedule.
* Advanced knowledge of the English language with excellent written and verbal communication skills.
* Strong understanding of project lifecycle management, including planning, scheduling, budgeting, risk mitigation, and change management.
* Advanced engineering and mathematical reasoning skills, with strong technical understanding of data center electrical and mechanical infrastructure (e.g., UPS, switchgear, generators, chillers, CRAHs, liquid cooling).
* Proficiency in project management and construction management software (e.g., Microsoft Project, Procore, Excel) and standard office applications.
* Ability to read and interpret building plans, specifications, contracts, and technical submittals.
* Working knowledge of construction techniques, documentation control practices, and safety/environmental standards.
* Effective at balancing technical depth with project delivery accountability, executive-level reporting, and cross-functional stakeholder communication.
* Demonstrated judgment, accountability, and results orientation consistent with Sabey's core values - long-term relationships, insightful stewardship, and pioneering innovation.
* Aptitude and willingness to learn and utilize AI tools and technology.
Sabey's investment in YOU:
Sabey is committed to building an enduring, next-generation company that values and invests in the success of its team members. Through SabeyLife, a holistic well-being initiative, Sabey provides the resources, benefits, and support to help employees thrive both professionally and personally.
SabeyLife includes:
* Comprehensive Benefits: Sabey covers 100% of employee-only premiums for the base high-deductible medical and PPO dental plans, contributes up to $2,000 annually to an HSA, and provides onsite gym access and free parking at most locations.
* Time to Recharge: Employees receive up to 5 weeks of PTO based on tenure, plus 10 paid holidays and the flexibility to carry over unused PTO into the new year.
* Financial Wellness: Sabey offers a competitive, matched 401(K) retirement plan to support long-term financial security.
* Growth & Development: Employees have access to professional and personal development programs, including:
* Thought Patterns for High Performance: A mindset training program focused on optimizing productivity, resilience, and goal achievement.
* Everything DiSC: A workplace communication and personality assessment that helps employees improve teamwork, collaboration, and leadership effectiveness.
* Built to Last: A development framework centered on creating sustainable success, fostering innovation, and reinforcing a strong organizational culture.
Sabey believes that investing in employees' well-being, growth, and success strengthens the organization and the communities it serves.
The anticipated annual base salary range for this position is $82,900 - $124,351. Learn more about Sabey and their organization here: **************************************
Sabey Corporation and its subsidiaries, including Sabey Data Centers and Sabey Construction, are equal opportunity employers and drug-free workplace. Applicants will be subject to a pre-employment drug test and background check. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, veteran status, disability status, or other protected classes.
Another Source works with their clients, on a retained project basis. As you read through the job posting and review the list of qualifications (required and/or preferred), please do not self-select out if you feel you do not meet every qualification. No one is 100% qualified. We encourage you to apply and share your story with us.
If you need further assistance and/or accommodation to apply, please contact the Sabey Human Resources Department at ************ or by email at *********************.
#AS1
#LI-JK1
$31k-39k yearly est. 16d ago
Call Center Representative
Kenworth Sales Company 4.6
Call center agent job in Pasco, WA
Bring your skills to the 2020 Kenworth Dealer of the Year! Kenworth Sales Company, a 38-location Kenworth and Isuzu truck dealership group, is looking for a CallCenter Representative to join our Pasco, WA location.
The primary function of the callcenter customer service advisor is to coordinate repairs, dispatching tow companies and/or mobile repair units, communicating with customers, communicate with customers, and acting as a liaison between fleets, tow companies, and repair facilities.
**Due to federally mandated DOT regulations, Kenworth Sales is a drug-free workplace. Any offer of employment will be contingent on passing a pre-employment drug screening.
Schedule: 12pm - 8:30pm
Duties and Responsibilities:
Answer incoming phone calls from customers seeking information regarding vehicle service repairs and/or service issues
Coordinate the development of the program with all Kenworth Sales Company Branches.
Establish and provides breakdown management support for Kenworth Sales Co fleet customers to include monitoring and interpreting fault codes, as well as campaign info for fleets.
Monitors Company compliance with PACCAR Premiere Care Gold Standards, the Concierge Program objectives, and Pac-Central guidelines, including time critical functions.
Work directly with and assist each Corporate Service Director and District Service Manager as needed.
Communicate effectively with Fleets, PACCAR Breakdown, and tow companies.
Keeps a log of the details of communication with customer/dealer throughout the repair process.
Coordinates with Service Manager/Shop Foreman to assure completion of work within time promised to customer.
Monitors progress of repairs and updates customer on any changes in agreed service, costs, or time of completion. Obtains customer authorization for such changes.
Qualifications:
Ability to read and comprehend English instructions and information.
High school diploma or equivalent.
Must have a working knowledge of all heavy truck repair methods.
Must have a highly technical background with good troubleshooting skills.
Must have basic computer skills, and ability to utilize MS office programs as well as Paccar Web Ecat.
Must have the ability to identify and meet Customer needs and requirements.
Must be a hard worker and a self-starter and a problem solver.
Excellent organizational, communication, and time management skills.
Exceptional phone and Customer service skills required.
Appearance must meet company requirements.
BENEFITS:
Kenworth Sales Company promotes a progressive environment with an emphasis on teamwork, customer service, training and personal development.
Stability - Company is financially strong with an established base of customers and is well-positioned for continued expansion.
History of Excellence - Work for an award-winning dealership with a reputation for unsurpassed quality and customer service.
Excellent compensation and benefits package including comprehensive Health and Dental insurance, Flexible Spending Accounts (FSAs) with FLEX Card, Group Life Insurance, Short Term & Long-Term Disability Insurance, Voluntary Life Insurance, Corporate Holidays, Paid Vacation and Personal Leave, 401(k) plan with company match, and Voluntary Supplemental Insurance plans.
Veterans are encouraged to apply!
About the company: Kenworth Sales Company is a family of companies based in Salt Lake City, Utah of over 38 dealerships in the Intermountian West and Mid-Atlantic regions.
An Equal Opportunity employer, Smoke Free/Drug Free Facility. All qualified applicants will receive consideration for employment without regard to the individual's race, color, sex, national origin, religion, age, disability, genetic information, status as a military veteran or any other characteristic protected by applicable law.
$34k-44k yearly est. 19d ago
Customer Services Specialist
Cottonwood Springs
Call center agent job in Pasco, WA
Cardiology
Job Type: PRN (as needed)
!
Wage scale: $17.34 - $24.06/per hour
Your experience matters at Lourdes Health
At Lourdes Health, we are committed to empowering and supporting a diverse and determined workforce who can drive quality, scalability, and significant impact across our hospitals and communities. In your role, you'll support those that are in our facilities who are interfacing and providing care to our patients and community members. We believe that our collective efforts will shape a healthier future for the communities we serve.
Position Summary: The Lourdes Health Network Customer Service Specialist is responsible and accountable for all requests of information, guidance and assistance made by internal and external customers. A critical attribute required of this position is exceptional interpersonal customer services consisting of an outgoing positive attitude, warm friendly joyful demeanor, and the utmost care and reverence for our guests, patients, families, customers and colleagues.
Job Summary
This position is responsible for a multitude of activities in a busy clinic office setting including, but not limited to, reception, scheduling, phone calls, referrals, and registration. The critical attribute required of this position is exceptional interpersonal customer services consisting of an outgoing positive attitude, warm friendly joyful demeanor, and the utmost care and reverence for our guests; patients, families, customers, and colleagues. A critical attribute required of this position is exceptional interpersonal customer services consisting of an outgoing positive attitude, warm friendly joyful demeanor, and the utmost care and respect for our guests, patients, families, customers and colleagues
Essential Functions
Register daily patients/clients.
Schedule patient appointments.
Perform medical records functions.
Process daily referrals.
Provide exceptional customer service for guests; patients, families, customers, and colleagues.
Exhibit organizational and time management skills.
Maintain current knowledge of the needs, functions and operations of office equipment and other systems.
Non-Essential Functions
Demonstrate willingness to cover for other staff when necessary.
Willingly perform other related duties as assigned or requested
Minimum Qualifications:
Education
Post High School education and/or training preferred
Work Experience
Two (2) years Hospital or Clinic experience preferred.
$17.3-24.1 hourly Auto-Apply 10h ago
Customer Service Representative
Circle K Stores 4.3
Call center agent job in Pasco, WA
Job Type
Part time
Customer Service Representative
We want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your career - look no further.
As a Customer Service Representative, you will enjoy:
Medical, Vision, Dental, & Life Insurance/Short & Long Term Disability
Flexible Schedules
Weekly Pay
Weekly Bonus Potential
Large, Stable Employer
Fast Career Opportunities
Work With Fun, Motivated People
Task Variety
Paid Comprehensive Training
401K With a Competitive Company Match
Flexible Spending/Health Savings Accounts
Tuition Reimbursement
Your key responsibilities:
You will greet customers, run the register, cashier, make purchase suggestions and sometimes work with our food program. There is never a dull moment as you will be working around the store (inside and out) in many different areas to help maintain our high standards for store appearance and provide fast and friendly service to our customers.
Provide regular and predicable onsite attendance.
You will interact with many customers daily, all while working with a fun, energetic team accomplishing daily tasks around the store!
You are good at:
Selling products to customers
Providing excellent customer care
Communication and friendly conversation
Performing at a quick pace while having fun
Working as part of a team to accomplish daily goals
Coming up with great ideas to solve problems
Thinking quickly and offering suggestions
Great if you have:
Retail and customer service experience
Sales associate or cashiering experience
High school diploma or equivalent
Motivation to advance in your career!
Willingness to learn and have fun!
Physical Requirements:
Ability to stand and/or walk for up to 8 hours
Lift and/or carry up to 30 pounds from ground to overhead up to 30 minutes in a shift
Occasionally lift and/or carry up to 60 pounds from ground to waist level
Push/pull with arms up to a force of 20 pounds
Bend at the waist with some twisting up to one hour a shift
Grasp, reach and manipulate objects with hands. This handwork requires eye-hand coordination, and may require climbing a ladder to store and retrieve materials or place and remove signs
Hiring Range: $16.66 to $16.66
Circle K is an Equal Opportunity Employer.
The Company complies with the Americans with Disabilities Act (the ADA) and all state and local disability laws. Applicants with disabilities may be entitled to a reasonable accommodation under the terms of the ADA and certain state or local laws as long as it does not impose an undue hardship on the Company. Please inform the Company's Human Resources Representative if you need assistance completing any forms or to otherwise participate in the application process.
Click below to review information about our company's use of the federal E-Verify program to check work eligibility:
In English
In Spanish
$16.7-16.7 hourly Auto-Apply 45d ago
Customer Service Representative - State Farm Agent Team Member
Adela Valencia-State Farm Agent
Call center agent job in Kennewick, WA
Job DescriptionBenefits:
Bonus based on performance
Company parties
Flexible schedule
Opportunity for advancement
Paid time off
Training & development
ROLE DESCRIPTION:
As a Customer Service Rep with Adela Valencia State Farm, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.
RESPONSIBILITIES:
Answer customer inquiries and provide policy information.
Assist customers with policy changes and updates.
Process insurance claims and follow up with customers.
Maintain accurate records of customer interactions.
Assist the sales team with their service work
QUALIFICATIONS:
Communication and interpersonal skills.
Detail-oriented and able to multitask.
Previous customer service experience preferred.
Bi-lingual Spanish is a must
$33k-42k yearly est. 26d ago
Customer Service Representative - State Farm Agent Team Member
Scott Smith-State Farm Agent
Call center agent job in Kennewick, WA
Job DescriptionBenefits:
Licensing paid by agency
401(k)
Bonus based on performance
Competitive salary
Health insurance
Opportunity for advancement
Paid time off
Training & development
Dental insurance
Vision insurance
ABOUT OUR AGENCY:
I opened my agency in 2011, and today weve grown into a strong, successful team of 21. Before becoming an agent, I served as a Corporate Vice President, and I brought that foundation in leadership and business into building the agency I run today. I earned my B.A. from the University of Utah and my M.B.A. from Western Governors University. Im also a proud dad of six and grandfather to seven, and I love cars, traveling, and creating memorable experiences with my family.
Im deeply committed to my community, especially through mental health and suicide awareness initiativesan area I care about greatly. That commitment shows up in our office culture as well. Were fun, energetic, mission-driven, and focused on helping people every day. We enjoy a business-casual work environment, lots of office parties and celebrations, and a few fun traditionslike our signature red Birkenstocks. I offer a rotational day off plan, 26 additional days off, a 401k, health benefits, and I cover licensing costs for my team.
When it comes to hiring, I look for people who will embrace our culture, work hard, care deeply about what they do, and are always eager to learn and grow. Were a high-achieving, supportive, and truly winning team, and we take pride in succeeding together.
ROLE DESCRIPTION:
As a Customer Service Representative - State Farm Agent Team Member with Scott Smith - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.
RESPONSIBILITIES:
Answer customer inquiries and provide policy information.
Assist customers with policy changes and updates.
Process insurance claims and follow up with customers.
Maintain accurate records of customer interactions.
QUALIFICATIONS:
Communication and interpersonal skills.
Detail-oriented and able to multitask.
Previous customer service experience preferred.
$33k-42k yearly est. 20d ago
Customer Service Representative - State Farm Agent Team Member
V. Krinitsyn-State Farm Agent
Call center agent job in Pasco, WA
Job DescriptionBenefits:
Simple IRA
Hiring bonus
Bonus based on performance
Competitive salary
Flexible schedule
Health insurance
Opportunity for advancement
Paid time off
Training & development
ROLE DESCRIPTION:
As a Customer Service Representative - State Farm Agent Team Member with V. Krinitsyn - State Farm Agent, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.
RESPONSIBILITIES:
Answer customer inquiries and provide policy information.
Assist clients with policy changes and updates.
Process insurance claims and follow up with clients.
Maintain accurate records of customer interactions.
QUALIFICATIONS:
Strong communication and interpersonal skills.
Detail-oriented and able to multitask.
Previous customer service experience preferred.
Bilingual Spanish (required)
$33k-42k yearly est. 10d ago
Customer Service Rep(09425) - 364 Chardonnay Ave., Suite #1 & #2
Domino's Pizza 4.3
Call center agent job in Prosser, WA
Customer Service Representative Reports to: Manager Hours/wk: 15-25 Salary/Wage Range: $17.13-$18.00 Benefits- paid sick leave per Washington law, paid family and medical leave per Washington law, other compensation- tips. Summary Description Responsible for providing general customer support including answering phone, taking customer's orders, keeping work area and customer area clean and stocked, Greeting in store customers promptly and warmly, running errands, Operating cash drawer, credit card processing, Assist with a variety of other store functions as needed.
Responsibilities
* Greet every customer
* Demonstrate a complete understanding of all menu items and ingredients
* Take food orders efficiently and accurately
* Interact with customers to resolve any issues in a friendly, service-oriented manner and relay information to supervisor
* Operate cash register and receive payments from customers in cash or credit card, accurately count and provide change to customer.
* Clean and stock work area and customer area
* Ensure proper food handling procedures are followed including wrapping, labeling, dating, stocking, storing, rotating, and checking temperature of products
* Assist in preparing, cutting and boxing menu items as needed
* Receive inventory, move, lift food and beverage products and supplies
Key Competencies
Excellent organization, prioritization, accuracy and time management skills
* Ability to multitask without losing track of things.
* Ability to stay focused on highest priority activities in a hectic always-changing environment.
* Maintains high degree of accuracy, completeness, and correctness in all activities. Take pride in your work
* Requires the ability to bend, twist and stand for long periods, also lift/push objects weighing over 40 lbs.
Focused to achieving results
* Really care about the customer and the experience you are giving them
* Proactively works to make things happen, can engage assistance from a variety of sources
* Takes direction and course correction in a pro-active manner.
* "Can do" attitude toward unfamiliar tasks.
* Like to be part of a team
Positive attitude, flexible and adaptable
* Ability to communicate positively, compassionately and fairly under stressful situations
* Positive attitude in the face of challenges uncertainty, and change.
Technical knowledge/skills
* Strong verbal skills
* Confidentiality
* Comfortable using POS system
Qualifications
Additional Information
All your information will be kept confidential according to EEO guidelines.
$17.1-18 hourly 9d ago
Customer Service Representative - State Farm Agent Team Member
Craig Griffiths-State Farm Agent
Call center agent job in Richland, WA
Job DescriptionBenefits:
License Reimbursement
Bonus based on performance
Competitive salary
Flexible schedule
Health insurance
Opportunity for advancement
Paid time off
Training & development
*Seeking Bilingual Spanish Applicants*
ROLE DESCRIPTION:
As a Customer Service Representative - State Farm Agent Team Member with Craig Griffiths - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.
RESPONSIBILITIES:
Answer customer inquiries and provide policy information.
Assist customers with policy changes and updates.
Process insurance claims and follow up with customers.
Maintain accurate records of customer interactions.
QUALIFICATIONS:
Communication and interpersonal skills.
Detail-oriented and able to multitask.
Previous customer service experience preferred.
Bilingual Spanish Preferred.
$33k-42k yearly est. 28d ago
Customer Service Representative - State Farm Agent Team Member
Rhonda Urich-State Farm Agent
Call center agent job in Richland, WA
Job DescriptionBenefits:
Simple IRA
Licensing paid by agency
Bonus based on performance
Competitive salary
Flexible schedule
Health insurance
Opportunity for advancement
Paid time off
Training & development
ROLE DESCRIPTION:
As a Customer Service Representative - State Farm Agent Team Member with Rhonda Urich - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.
RESPONSIBILITIES:
Answer customer inquiries and provide policy information.
Assist customers with policy changes and updates.
Process insurance claims and follow up with customers.
Maintain accurate records of customer interactions.
QUALIFICATIONS:
Communication and interpersonal skills.
Detail-oriented and able to multitask.
Previous customer service experience preferred.
Bilingual Spanish preferred.
$33k-42k yearly est. 15d ago
Customer Service Representative
Washington Federal 4.5
Call center agent job in Walla Walla, WA
Min USD $18.00/Hr. Max USD $21.03/Hr. Want to help strengthen your community's financial health? Looking for an employer that will inspire you and support your career in finance? Your search is over... WaFd Bank is hiring a Customer Service Representative (CSR).
WaFd Bank has been a financial leader for over a century, and now serves consumers and business clients across nine Western states. Our company motto is: Love What You Do...Make A Difference!
Consider joining our team if you want:
* An opportunity to work for an employer of choice that provides a highly engaged work environment where value is placed on simply being kind to our clients and one another
* To start a professional career with Monday through Friday work hours and weekends off
* A career that provides opportunity for growth; promoting from within is our top priority
* A comprehensive benefits package.
As a CSR you serve a valuable role in our branch by providing a positive first impression through friendly and courteous service while performing efficient and accurate banking transactions.
What you will need to succeed:
* A smile and great attitude
* Highly developed sense of integrity and strong work ethic
* Personable and outgoing; able to talk with clients and build rapport and relationships
* Great attention to detail and providing accurate service
* Technically savvy; able to use multiple computer systems and ability to adapt to change
* Adhere to bank policies and procedures designed to comply with Federal regulations, including but not limited to the Bank Secrecy Act, USA Patriot Act and OFAC regulations.
* Reflect the corporate values and ethics of WaFd Bank, including integrity, teamwork, ownership, simplicity, discipline, and service. In addition, they must be kind.
Qualifications
Education/Skills/Training:
* High school diploma or approved equivalent.
* Basic math skills, 10-key and keyboarding.
* Proficient in standard Microsoft Office tools such as Excel, Word, Teams, and Outlook.
* Well-developed smart phone and digital channel skills.
* Must be organized and display excellent communication skills and a personable attitude.
Experience:
* Previous work in retail, consumer service delivery, or client relations.
Benefits
At WaFd Bank you get all of these great benefits!
* Paid time off for vacation, sick days and holidays
* Health insurance
* Stock options
* Generous 7% 401(k) employer matching*
* Paid Parental Leave
* Life and AD&D insurance
* Long-term disability
* Tuition Reimbursement
* Employee assistance programs
* Pre-tax health and dependent-care spending plans
WaFd Bank Benefits Summary - Click here for more information
EEO Statement
We are committed to Equal Employment Opportunity and Affirmative Action. We recruit, hire, train and promote persons in all job titles and ensure that all other personnel actions are administered without regard to race, color, religion, sex, sexual orientation, gender identity, military and/or veteran status, or disability in accordance with Executive Order 11246, Section 503 of the Rehabilitation Act of 1973, as amended, and the Vietnam Era Veterans Readjustment Assistance Act of 1974, which require affirmative action to ensure equal opportunity in all aspects of employment. WaFd Bank does not discriminate on the basis of national origin or citizenship status as provided under the Immigration Reform and Control Act of 1986, or any other Federal or State legally-protected classes. WaFd Bank is committed to providing reasonable accommodations to employees and applicants with disabilities to the full extent required by the Americans with Disabilities Act (ADA). If you feel you need a reasonable accommodation pursuant to the ADA, you are encouraged to contact us at ************
EEO Policy Statement - WaFd Bank
Know Your Rights: Workplace Discrimination is Illegal - click here for more information
California Consumer Privacy Act- CCPA 2025
Requisition Post Information* : Posted Date
12/15/2025
$18-21 hourly 4d ago
Customer Service Representative - State Farm Agent Team Member
Bryan Robison-State Farm Agent
Call center agent job in Sunnyside, WA
Job DescriptionBenefits:
4 day work week, closed Fridays
License reimbursement
Bonus based on performance
Competitive salary
Flexible schedule
Health insurance
Opportunity for advancement
Paid time off
Training & development
ROLE DESCRIPTION:
As a Customer Service Representative - State Farm Agent Team Member with Bryan Robison - State Farm Agent, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.
RESPONSIBILITIES:
Answer customer inquiries and provide policy information.
Assist clients with policy changes and updates.
Process insurance claims and follow up with clients.
Maintain accurate records of customer interactions.
QUALIFICATIONS:
Strong communication and interpersonal skills.
Detail-oriented and able to multitask.
Previous customer service experience preferred.
$33k-42k yearly est. 20d ago
Customer Service Specialist 3 - Hawk Central
Columbia Basin College 4.1
Call center agent job in Pasco, WA
Columbia Basin College is seeking a Customer Service Specialist 3 to provide high quality services and support to prospective and enrolled students in a friendly, fast paced, customer-focused environment called Hawk Central. This position will work in an environment of teamwork and serve as a central point of contact for face-to-face, e-mail, and web-based student services, handling general to complex inquiries, transactions, and customer service problems. This position will interpret and apply knowledge of applicable policies and procedures in providing courteous and professional customer service. This position report to the Director for Enrollment Services.
This position is open until filled. First consideration will be given to applicants whose complete application has been received by December 14, 2025 @ 11:59 PM Pacific Time.
If you have questions or need assistance during the application or search process, please contact the recruiter for this position, Denise Cook at *********************** or **************.
* Provide customer service via face-to-face, email/SARS e-Chat, other web-based methods and outbound service calls as able given the complexity of the issues;
* Provide professional, courteous and empathetic student assistance in Hawk Central; assist students in navigating through admissions and registration; understand financial aid processes and/or eligibility decisions; explain account charges, set up payment plans and/or receive student payments;
* Communicate admission policies and processes to prospective students, staff and community members and assist with application processes as appropriate;
* Assist with basic registration and financial aid processes and procedures using both online and in-person systems;
* Provide information on funding resources, deadlines and financial aid eligibility; assist students in resolving problems, evaluating alternatives and determining other options;
* Accurately process incoming student forms, documents and other information necessary to complete transactions and processes;
* Assist students in understanding account balances, tuition payment obligations, options and deadlines; receive payment vouchers and waivers on behalf of Accounting Services;
* Inform students of collection policies and procedures and work with Accounting Services within established guidelines toward account resolution;
* Handle complex, cross-departmental student issues and work to facilitate resolution for students and departments within established guidelines; recognize when an issue should be referred outside of Hawk Central and make an appropriate referral to facilitate continued problem-solving or assistance of student and department; and
* Perform other related duties as assigned.
* Associate's degree or equivalent education from a regionally accredited college or university; and
* Three (3) years of experience providing assistance to customers regarding inquiries, complaints or problems.
Preferred Qualifications
* Bachelor's degree from a regionally accredited college or university;
* Two (2) or more years of experience working in higher education;
* Bilingual and biliterate in English and Spanish; and
* Advanced proficiency in Microsoft Office.
Skills and Abilities
Customer Service: Commitment to providing exceptional customer service to students, faculty, staff, and external constituents, ensuring their needs are met with professionalism and responsiveness;
Attention to Detail: A thorough approach to work, ensuring accuracy, precision, and high-quality output in all tasks. Pays close attention to small details, minimizing the likelihood of errors and contributing to overall excellence;
Communication Skills: Effective interpersonal and written communication abilities to convey information clearly and concisely to students, faculty, staff, and external stakeholders;
Technology Proficiency: Proficient in utilizing various technologies, including office productivity software, learning management systems, and other educational technologies relevant to the position;
Adaptability/Flexibility: Ability to adapt to changing circumstances, handle ambiguity, and adjust priorities as necessary in response to evolving institutional needs or external factors;
Professionalism: Demonstrates tact and respect when interacting with others, maintaining composure under pressure. Treats all individuals with consideration, regardless of their status or position. Takes responsibility for actions and consistently follows through on commitments;
"Yes, And"/Teamwork: Demonstrate a willingness to work with, and help others in completing job assignments, the ability to accept constructive criticism and cooperate with fellow employees and supervisors; demonstrate alignment with the "Yes, And" culture, (e.g., being present and listening, making each other look good, embracing change and failure and choosing positivity); and
Support for Diversity, Equity & Inclusion: Reflecting CBC's mission, vision and values, support initiatives that expand the human qualities that differentiate our workplace and educational setting; demonstrate and advocate an understanding of differences, open mindedness, compassion, sensitivity and interest in differing viewpoints given the diverse population and show a deep commitment to the involvement of colleagues, students and community members to student experience and success honoring freedom of expression as fundamental to personal, professional and organizational growth.
This position is a full-time classified staff position. This position is overtime eligible and the typical work hours are Monday through Thursday from 7:15 a.m. to 4:45 p.m. and Friday from 7:15 a.m. to 12:15 p.m., however, must be available to work a flexible schedule when prior notice is given by the College. This position is available immediately.
Process Note
Prior to a new hire, a background check including criminal record history will be conducted. Information from the background check will not necessarily preclude employment but will be considered in determining the applicant's suitability and competence to perform in the position.
Additionally, pursuant to RCW 28B.112.080, applicants must declare whether they are the subject of any substantiated findings of sexual misconduct in any current or former employment or are currently being investigated for, or have left a position during an investigation into, a violation of any sexual misconduct policy at the applicant's current or past employer. By law, post-secondary education institutions cannot hire an applicant who refuses to declare the existence or non-existence of an investigation or findings subject to this statute.
Please note that selected interview candidates will be subject to supplemental testing that will measure skills and abilities related to this position (e.g., Communication, MS Office Simulation [Excel, PowerPoint, Outlook, and Word], Customer Service, etc.).
Conditions of Employment
In the interest of providing a healthy, safe and secure educational and work environment and in order to meet the requirements of federal legislation, it is the policy of Columbia Basin College to maintain an alcohol and drug-free workplace for our employees and students.
If you are hired, you will need to provide proof of identity and documentation of U.S. citizenship or appropriate authorization to work in this position as required by the Immigration Reform Control Act of 1986. Columbia Basin College is unable to sponsor or assume sponsorship of employment visas (e.g., H-1B) at this time. Applicants must be authorized to work in the United States for any employer without sponsorship.
CBC is an equal opportunity employer and complies with the letter and spirit of all federal and state laws. CBC encourages applications from qualified candidates regardless of race, color, religion, sex, national origin, age, disability, or other legal protected characteristics. Candidates who need any accommodation in the application process or in employment should contact the Office of Human Resources.
Other Job Elements
The physical demands and work environment characteristics described below are representative of those that must be met and may be encountered by an incumbent when performing the essential functions of the position. Reasonable accommodations may be made to enable individuals with qualified disabilities to perform the essential functions.
Physical Demands
While performing the duties of this position, the employee is frequently required to sit, stand, bend, kneel, stoop, communicate, reach and manipulate objects. The position requires mobility including having the ability to move materials on a regular basis such as files, books, office equipment, etc. and travel between buildings on campus. Manual dexterity and coordination are required to operate equipment such as computer keyboard, calculator, and standard office equipment.
Working Conditions
Usual office working conditions. The noise level in the work area is typical of most office environments with telephones, personal interruptions, and background noises.
Union Clause
This is a bargaining unit position represented by the Washington Public Employees Association (WPEA). Internal promotional, transfer and voluntary demotion applicants who have skills and abilities to perform the duties of the position will be considered prior to consideration of other applicants.
$32k-39k yearly est. 47d ago
Customer Service Rep
Key Technology, Inc. 4.1
Call center agent job in Walla Walla, WA
This position description identifies the major responsibilities of this job. It does not include all aspects of the position such as the potential additional duties assigned by supervisors and the requirement for flexibility in helping others for the company's overall benefit. Different levels and pay structure are dependent on experience, skillset, and education.
Position Summary
The Customer Service Specialist (CSR) is an integral member of the Lifecycle Services team, working collaboratively with Customer Service staff and cross-functional teams, including Manufacturing Operations, Engineering, Finance, HR, and Inside Sales, to execute company strategies in support of customers. The CSR is responsible for managing the customer service and parts sales aspects of the business, ensuring an exceptional customer experience.
In this role, CSR listens to and discerns customer needs, provides effective follow-up, and takes appropriate action to address those needs. This may involve resolving issues directly or coordinating with other departments to ensure the customer's concerns are handled by the most suitable team member.
Essential Responsibilities
* Prepare accurate and timely quotations for part orders.
* Manage and maintain order records and related documentation efficiently and effectively.
* Address customer inquiries about service requests, parts orders, pricing, and delivery timelines.
* Provide technical assistance by researching drawings and manuals to identify and recommend appropriate components.
* Follow up on parts quotes to secure orders, maintain customer satisfaction, and ensure timely communication.
* Monitor and manage shipping dates for parts orders using shipping reports, coordinating with purchasing and scheduling teams to align delivery schedules.
* Coordinate and resolve customer issues or concerns, escalating them to the appropriate departments when necessary.
* Process service purchase orders (POs), including finalizing quotes, creating job folders, assigning new part numbers, routing orders, completing order entry, creating work orders (WOs), sending confirmations, and providing work order details.
* Assist customers and technicians by providing necessary documentation such as drawings, manuals, and related paperwork.
Position Requirements
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
* Education and/or Experience:
* High School Diploma or GED and 1-3 years of related work experience; or combination of education/experience.
* Communication Skills:
* Strong oral and written communication skills, including the ability to respond to customer inquiries and complaints effectively.
* Proficiency in writing professional content, such as speeches and formal email communication.
* Technical and Analytical Skills:
* Proficient in using MS Office applications, including Word, Excel, and Outlook.
* Experience with ERP systems, including developing quotes and entering orders; knowledge of Microsoft Dynamics.
* Ability to read, analyze, and interpret technical journals, financial reports, and legal documents.
* Strong mathematical skills, including the ability to calculate discounts; familiarity with basic algebra and geometry concepts is required.
* Industry Knowledge:
* Knowledge of food processing or related product lines and general familiarity with a custom machinery environment is highly desirable.
* Teamwork and Independence:
* Ability to work collaboratively within a team while also making independent decisions when needed.
* Problem-Solving and Initiative:
* Demonstrated resourcefulness in identifying and implementing solutions to overcome challenges.
* Strong initiative, organization, and follow-through to manage responsibilities effectively.
Work Environment
The position is an office-based position with visits to the manufacturing area. In the manufacturing area, employees may be exposed to moving mechanical parts and may occasionally be exposed to fumes and/or airborne particles. The noise level in the work environment is usually moderate but at times loud. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential function.
How much does a call center agent earn in Hermiston, OR?
The average call center agent in Hermiston, OR earns between $22,000 and $47,000 annually. This compares to the national average call center agent range of $23,000 to $41,000.