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Call center agent jobs in Huntsville, AL - 118 jobs

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Customer Service Representative
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  • Customer Service Consultant

    Jobsultant Solutions

    Call center agent job in Huntsville, AL

    We are the only 100% union label extra perks company on the planet. With a customer base that features over 40,000 alliances as well as organizations globally, our experts've focused on offering both supplementary and long-lasting benefits to tireless loved ones for over 60 years. Daily activities include Inbound and outbound calling, establishing appointments, conducting presentations to members of associations that request our benefits, general pc understanding, finishing the required paperwork, quality assurance, and also management advancement. Certifications: Excellent verbal communication skills Possess excellent customer relationship as well as interaction abilities Upbeat & beneficial mindset with terrific power Interacts properly with people and groups Maintains excellent customer relationships Client Service and/or Customer Sales experience favored Interacts properly with all degrees of management and staff members Team player Lawfully licensed to function in the USA/Canada/United Kingdom Benefits: Complete Benefits 100% distant job Flexible job schedule along with alternative to work coming from property Weekly salary and also performance-based month-to-month benefits Opportunity to earn a free of cost trip for you as well as an attendee to the Bahamas, Cancun, Sin City, as well as various other fantastic places for a yearly firm event
    $24k-50k yearly est. 60d+ ago
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  • Call Center Specialist

    The Orthopaedic Center 4.2company rating

    Call center agent job in Huntsville, AL

    Primary Responsibilities/Requirements: Answer a high volume of incoming phone calls to the call center in a timely manner Direct calls appropriately by transferring and or taking detailed messages Schedule appointments according to physician profiles Some insurance/billing experience, however not a requirement Ability to communicate professionally, both oral and written for clear, legible messages Pleasant, friendly demeanor with the ability to communicate effectively with patients and all incoming callers Assist with any other task assigned Must also possess: Ability to work under pressure in fast-paced enviroments Outstanding organizational, verbal and writing skills Independent and highly motivated Initiative and self-discipline Proven positive, "teamwork" attitude in work history Genuine desire to assist and help others Expertise in customer service Strong communications, both written and verbal Great active listening skills Exceptional interpersonal and rapport building skills A patient and empathetic attitude Adaptability and flexibility Troubleshooting skills, find solutions to issues and address concerns Computer literacy Comprehensive knowledge of company, services, medical terminology and scheduling preferences Physical Demands: Must be able to use arms, hands, and fingers skillfully Position requires prolonged sitting (90% of day). Must be agile and able to work efficiently in space limited areas Position requires the use of office equipment such as computer terminals, telephones, faxes, or copiers Consistently work at a productive pace Must readily adapt to frequent schedule changes Typical Working Conditions: Work is completed in an office environment where the employee comes in frequent contact with internal staff. To apply please visit: ******************************************
    $23k-31k yearly est. 60d+ ago
  • CALL CENTER AGENT

    Sportsmed Orthopaedic Specialist, Inc.

    Call center agent job in Huntsville, AL

    Job Description As a key member of our front-line team, you will handle incoming calls from patients, assist with appointment scheduling, answer inquiries about services, and ensure a high level of patient satisfaction. Your role is crucial in creating a positive first impression and ensuring smooth communication between patients and clinical staff. Responsibilities: Answer high-volume inbound calls in a courteous and timely manner Schedule, reschedule, and cancel appointments using the Practice EMR Provide accurate information regarding the services offered Route calls to appropriate departments Maintain HIPAA compliance at all times Document records of patient interactions Assist with outbound calls to referral patients Other duties as assigned Please note this position does require you to be seated at your desk. There is a 1 hour unpaid lunch break, as well as 2 paid 10 minute breaks each day. The schedule for this role is 8a-5p, Monday thru Friday. Job Type: Full-time, In-Person As part of the application process, we ask all candidates to complete the Predictive Index assessment. It should only take 5-10 minutes to complete. Prior to submitting your application for the role, click here to start the assessment.
    $20k-28k yearly est. 14d ago
  • Communications Representative - Communications Center - FT - 2nd Shift

    HH Health System 4.4company rating

    Call center agent job in Huntsville, AL

    Overview Answers telephones, greeting all callers in a professional manner. Responsible for facilitating referral to area physicians, hospitals and community services. Listens to requests from patients or customers and accurately dispatches requests and information to the appropriate persons. Accurately communicates and dispatches Emergency Codes utilizing the Aionex Focus system. Promptly and accurately initiates offline procedures when indicated. Responsibilities include maintaining equipment, activity logs and checklists. Answers multiple incoming telephone lines to the hospital switchboard. Obtains necessary information and transfers calls to correct department or patient room extension. Provides information to callers as appropriate Qualifications Minimum Knowledge, Skills and Experience required: Education: High School/GED required. Experience: Previous experience in customer service, receptionist or a dispatch role preferred. Additional Skills/Abilities: Must possess Keyboard/PC/Windows skills. Must be able to type 25 WPM, automated telephone equipment operation skills desired. Excellent communication skills necessary. Familiarity with medical terminology desired. About Us Highlights of our hospitals Huntsville Hospital was recently named Best Regional Hospital and #2 in Alabama by U.S. News & World Report. With 971 beds, a specialized Orthopedic & Spine Tower, a Level III Regional Neonatal ICU, and the largest Emergency Department and Level 1 Trauma Center in the state with our own specialized Red Shirt Trauma Program, there are many opportunities to apply your knowledge and skills. We are a certified Primary Stroke Center and named "One of the Top 100 Hospitals in the Nation with Great Heart Programs." From six cath labs and four EP labs to multiple medical and step-down units, you can continually grow your skillset! We offer a training center on campus for continuing education, Shared Governance Program, Clinical Ladder for professional development, The Daisy Award, and if you are a new grad, a Nurse Residency Program to help you transition from student to professional nurse. We care about you and your well-being by offering an excellent benefits package, childcare, health and wellness programs, an onsite employee pharmacy, a free health clinic, tuition assistance, and much more. We are committed to creating a diverse environment and proud to be an equal opportunity employer. We are a partner to the U.S. Army's Partnership for Your Success (PaYS) program. Ask us about incentives and additional opportunities. Huntsville Hospital Benefits: We are committed to providing competitive benefits. Our benefits package for eligible employees includes medical, dental, vision, life insurance, flexible spending; short term and long term disability; several retirement account options with 401K organization match; nurse residency program; tuition assistance; student loan reimbursement; On-site training and education opportunities; Employee Discounts to phone providers, local restaurants, tickets to shows, apartment application and much more! Learn more about Huntsville Hospital Health System: Careers: ************************************** Benefits: **************************************** Education & Professional Development: ******************************************** Life In Huntsville: ******************************************************
    $21k-31k yearly est. Auto-Apply 60d+ ago
  • Call Center Rep

    Bill Penney All Stores

    Call center agent job in Huntsville, AL

    Act as a liason between company and customers answering incoming telephone calls Meet quotas assigned by manager Follow up with internet leads and previous sales and service customers for service appointments
    $23k-30k yearly est. 60d+ ago
  • Customer Service

    Arnold Family of Restaurants, LLC

    Call center agent job in Cullman, AL

    Job Description Working at Pizza Hut is about making hungry people happy. It's about being independent and having fun, making new friends and earning extra cash. As a Pizza Hut team member, you can be the smiling face that greets and serves the customers or a cook who make things happen in the kitchen. Working with us will give you the financial rewards and flexibility to suit your lifestyle. You'll learn new things, get recognized for your efforts and learn skills that last a lifetime. The good news is that your training will teach you everything you need to know to succeed on the job. But there are a few skills you should have from the get-go: You're a fun and friendly person who values customers and takes absolute pride in everything you do. Communication skills are key - you're not going to be able to text message customers back and forth. In other words, you should be comfortable talking to strangers. You've got attitude - the right kind of course - and understand the need to be on time, all the time. With loads of energy, you understand that work is easier - and more fun - with some teamwork. And you're at least 16 years old. Keep in mind, this is just basic information. You'll find out more after you apply. And independently-owned franchised or licensed locations may have different requirements. We've got great jobs for people just starting out in the workforce, looking for a flexible second job or staying in the workforce after retirement. If you want a fun, flexible job with an innovative company, look no further than Pizza Hut. Apply today!
    $24k-50k yearly est. 5d ago
  • CSR Desk Position

    Griffin Recruiters 4.4company rating

    Call center agent job in Huntsville, AL

    Previous CSR Experience Required Good Communication Skills are Essential Proficient Computer Skills and Softwares Excellent Documentation & Verbal Skills Must be able to Work Alone & as a Team Player Must be able to Meet Company Goals, Policies & Regulations Office Hours: 8am to 5pm Requires: High School Diploma or GED Requires: Background Check *SEND Resume Today!
    $24k-31k yearly est. 60d+ ago
  • Dispatcher and Call Center Representative

    Fuller Heating and Air Conditioning

    Call center agent job in Athens, AL

    You're the best and you want to join a team that appreciates you, where you can create your own opportunities. Who We Are We keep on growing because we only hire the best, and our customers love us for it. We've been at this a long time here in Athens. You've probably seen our trucks and our ads. What you don't know is what it's like to be a part of a team like this. How much you feel appreciated when you don't cut corners. How much we inspire ongoing training and education. How much you can earn when you truly are the best? People often come to us looking for a job. They stay with us because they find a fulfilling career, room to grow, and opportunities to excel. What We Do We are a team of home service experts who go the extra mile to ensure peak performance for your home's plumbing, heating, and air conditioning, and electrical systems. The Big Task You will evaluate customer calls and match the right technician to every job. Key Sub Tasks Learn the business and learn how to prioritize the most urgent customer calls. Ensure a quality customer experience by relaying detailed and accurate information to the technicians in the field. Record and report the service calls. Participate in training so that you grow and develop as a professional. Update customers throughout the day on the technician's progress. Desired Skills and Experience If you can achieve the above and you find it fun and challenging - you have just the right amount. What We Offer Our top performers are among the highest paid in the area. Medical Insurance -- we pay 60% of your and your family's insurance premiums for health. New technology, including iPhone, and iPad & access to integrated software 401k Plan with a company match of up to 4% A family. This is last on the list because it's the most important. We care about our team and expect you to bring that same caring when you join. We do a lot more than just work together. You'll come to love our company outings, and you'll build life-long friendships at Fuller Services. If you want to be part of something bigger than just a job - make this career move and find exactly what you're looking for. You will work in a place where you will be appreciated by your team and customers, and where your work has a direct effect on the success of the company. If this sounds like you, spend a little time learning about Fuller Services by visiting Fullerhvac.com. When you're ready, please follow the directions at fuller-heating-and-air-conditioning.nexstarrecruiter.com to apply for this position. Equal Opportunity Employer JOB CODE: dispatcher, call center
    $23k-30k yearly est. 60d+ ago
  • Customer Service Representative - Huntsville, AL

    Kedia Corporation

    Call center agent job in Huntsville, AL

    Kedia Corporation connects people with what they want on a global scale. We are committed through use of innovation to create exceptional user experiences. Kedia is engineering. Using cutting edge techniques, we have defined the way business will continue future operations. Our company provides a challenging, fast paced, and growth oriented foundation to develop and empower people to innovate in the business services field Job Description Tasks Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints. Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken. Check to ensure that appropriate changes were made to resolve customers' problems. Determine charges for services requested, collect deposits or payments, or arrange for billing. Refer unresolved customer grievances to designated departments for further investigation. Review insurance policy terms to determine whether a particular loss is covered by insurance. Contact customers to respond to inquiries or to notify them of claim investigation results or any planned adjustments. Resolve customers' service or billing complaints by performing activities such as exchanging merchandise, refunding money, or adjusting bills. Compare disputed merchandise with original requisitions and information from invoices and prepare invoices for returned goods. Obtain and examine all relevant information to assess validity of complaints and to determine possible causes, such as extreme weather conditions that could increase utility bills. Tools used in this occupation: Autodialers - Autodialing systems; Predictive dialers Automated attendant systems - Voice broadcasting systems Automatic call distributor ACD - Automatic call distribution ACD system ScannersStandalone telephone caller identification - Calling line identification equipment; Dialed number identification systems DNIS Technology used in this occupation: Contact center software - Avaya software; Multi-channel contact center software; Timpani Contact Center; Timpani EmailCustomer relationship management CRM software - Austin Logistics CallSelect; Avidian Technologies Prophet; SSA Global software; Telemation e-CRMElectronic mail software - Astute Solutions PowerCenter; IBM Lotus Notes; Microsoft OutlookNetwork conferencing software - Active Data Online WebChat; eStara Softphone; Parature eRealtime; Timpani ChatSpreadsheet software - Microsoft ExcelKnowledgeCustomer and Personal Service - Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.Clerical - Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology.English Language - Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar. Qualifications Skills Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.Speaking - Talking to others to convey information effectively.Service Orientation - Actively looking for ways to help people.Persuasion - Persuading others to change their minds or behavior.Reading Comprehension - Understanding written sentences and paragraphs in work related documents.Critical Thinking - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.Writing - Communicating effectively in writing as appropriate for the needs of the audience.Coordination - Adjusting actions in relation to others' actions.Social Perceptiveness - Being aware of others' reactions and understanding why they react as they do.Negotiation - Bringing others together and trying to reconcile differences. AbilitiesOral Comprehension - The ability to listen to and understand information and ideas presented through spoken words and sentences.Oral Expression - The ability to communicate information and ideas in speaking so others will understand.Speech Clarity - The ability to speak clearly so others can understand you.Speech Recognition - The ability to identify and understand the speech of another person.Written Expression - The ability to communicate information and ideas in writing so others will understand.Near Vision - The ability to see details at close range (within a few feet of the observer).Problem Sensitivity - The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem.Written Comprehension - The ability to read and understand information and ideas presented in writing.Deductive Reasoning - The ability to apply general rules to specific problems to produce answers that make sense.Inductive Reasoning - The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events). Additional InformationIf this sounds like the right job for you, then use the button below to submit your resume. We look forward to receiving your application.
    $25k-33k yearly est. 60d+ ago
  • Customer Service Representative - State Farm Agent Team Member

    Bradley Hamner-State Farm Agent

    Call center agent job in Huntsville, AL

    Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products. Responsibilities Establish customer relationships and follow up with customers, as needed. Use a customer-focused, needs-based review process to educate customers about insurance options. Develop leads, schedule appointments, identify customer needs, and market appropriate products and services. As an Agent Team Member, you will receive... 401K Hourly pay plus commission/bonus Paid time off (vacation and personal/sick days) Flexible hours Growth potential/Opportunity for advancement within my agency Hiring Bonus up to $ Requirements Interest in marketing products and services based on customer needs Excellent communication skills - written, verbal and listening People-oriented Detail oriented Proactive in problem solving Able to learn computer functions Ability to work in a team environment If you are motivated to succeed and can see yourself in this role, pleasecomplete our application. We will follow up with you on the next steps inthe interview process. This position is with a State Farm independent contractor agent, not with State Farm InsuranceCompanies. Employees of State Farm agents must be able to successfully complete anyapplicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm.
    $25k-33k yearly est. 31d ago
  • Customer Service Representative - State Farm Agent Team Member

    John Gunn-State Farm Agent

    Call center agent job in Huntsville, AL

    Job DescriptionBenefits: Simple IRA License reimbursement Bonus based on performance Competitive salary Flexible schedule Health insurance Opportunity for advancement Paid time off Training & development ROLE DESCRIPTION: As a Customer Service Representative - State Farm Agent Team Member with John Gunn - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES: Answer customer inquiries and provide policy information. Assist customers with policy changes and updates. Process insurance claims and follow up with customers. Maintain accurate records of customer interactions. QUALIFICATIONS: Communication and interpersonal skills. Detail-oriented and able to multitask. Previous customer service experience preferred.
    $25k-33k yearly est. 9d ago
  • Customer Service Representative

    Lawn Doctor Madison-Decatur 4.3company rating

    Call center agent job in Decatur, AL

    Lawn Doctor is looking for a dependable and reliable individual to provide exceptional customer service to our lawn care customers. The Customer Service Representative answers phones, speaks with customers and potential customers, addresses customer issues, maintains customer data, processes paperwork and makes outbound calls to customers to ensure customer satisfaction. We are looking for a motivated, self-starter who is goal-oriented and hard-working. The ideal candidate for this position has a strong work ethic, is friendly, and has excellent communication skills and strong computer skills including Microsoft Word and Excel. Training will be provided on our software. The following is a representative list of duties and responsibilities associated with this position: Takes inbound call from customers and potential customers Makes outbound calls to follow up on estimates and ensure customer satisfaction Maintains customer data records Processes paperwork from sales and service team members If you enjoy multitasking and would like to be a part of a fast-paced, dynamic team, we are waiting to hear from you! We offer a competitive salary, commission and benefits. Our Franchisees Need People Like You Here at Lawn Doctor, we have a very simple approach to our work-be safe, have fun, and change the world one lawn at a time. It's the kind of approach that, not surprisingly, has led us to the highest customer satisfaction and retention rates in the industry. Lawn Doctor locations across the country offer phenomenal employment opportunities.* Whether you're an experienced lawn care technician or just starting out on your career path, all you need is a passion for success and a strong work ethic to be a candidate to join your local Lawn Doctor franchise. No matter the task, our independent operators know that every Lawn Doctor employee plays an important role in providing customers with the great results they expect, while making the local community a little happier. Your work will never go unappreciated. Since each of our franchises is locally owned, you'll get to work for and with people in your area and become part of a close-knit Lawn Doctor family. If you enjoy working outdoors, being largely self-directed with little supervision, and would like a chance to help make the world a greener place, we would love to talk to you. We appreciate your interest and hope to have you on board a local franchise team as soon as possible. * All Lawn Doctor locations are independently owned and operated. All positions identified here are positions offered by individual Lawn Doctor franchisees.
    $28k-34k yearly est. Auto-Apply 60d+ ago
  • Customer Service Support Representative

    Labcorp 4.5company rating

    Call center agent job in Cullman, AL

    APPLICANT WINDOW CLOSES JANUARY 22, 2026 If you're looking for a career that offers opportunities for growth, continual development, professional challenge and the chance to make a real difference, apply today! Lab.Corp is seeking a Customer Service Support Representative to join our team. This position will work with physician offices, hospital laboratories, patients and internal customers to ensure that all client needs are addressed accurately and efficiently. The Customer Service Support Representative will provide product education and handle a wide variety of questions while ensuring a world-class customer experience. The ideal candidate will be passionate about Customer Service and motivated to work with a customer centric team in an innovative company. SCHEDULE: MONDAY - FRIDAY 8AM - 430PM EASTERN STANDARD TIME ZONE LOCATION: REMOTE PAY RANGE $17.75 - $25 All job offers will be based on a candidate's skills and prior relevant experience, applicable degrees/certifications, as well as internal equity and market data. Requirements High School Diploma or GED equivalent required Previous experience in a customer service role Experience working in a contact center/call center environment preferred Current or previous Labcorp experience preferred Prior healthcare industry, such as a physician's office or a hospital highly is a plus Knowledge of Microsoft Office suite is required Experience with Salesforce.com and/or Laboratory Information Systems is preferred Strong verbal and written communication skills and excellent ability to listen and respond Must be courteous with strong customer service orientation Excellent multitasking abilities required Strong flexibility and the ability to manage and adapt to changing priorities quickly Job Duties/Responsibilities Act a liaison between LabCorp, the customer base and patients Resolve routine customer requests with products or services via inbound, outbound calls, or the Internet Speak with customers in a courteous, friendly, and professional manner using protocol procedures Inquire, clarify, and confirm customer requirements and understanding of the solution Provide additional customer education and information as needed Qualify and establish inbound new customers requesting LabCorp's products and services Work in multiple databases to research complex issues and questions Notify clients of test results in a timely and accurate manner Review test forms for accuracy and report any discrepancies Participate in activities designed to improve customer satisfaction and business performance Perform administrative support for medical record management, CRM data maintenance, and internal records to assure HIPAA compliance If you're looking for a career that offers opportunities for growth, continual development, professional challenge and the chance to make a real difference, apply today! Benefits: Employees regularly scheduled to work 20 or more hours per week are eligible for comprehensive benefits including: Medical, Dental, Vision, Life, STD/LTD, 401(k), Paid Time Off (PTO) or Flexible Time Off (FTO), Tuition Reimbursement and Employee Stock Purchase Plan. Casual, PRN & Part Time employees regularly scheduled to work less than 20 hours are eligible to participate in the 401(k) Plan only. Employees who are regularly scheduled to work a 7 on/7 off schedule are eligible to receive all the foregoing benefits except PTO or FTO. For more detailed information, please click here. Labcorp is proud to be an Equal Opportunity Employer: Labcorp strives for inclusion and belonging in the workforce and does not tolerate harassment or discrimination of any kind. We make employment decisions based on the needs of our business and the qualifications and merit of the individual. Qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), family or parental status, marital, civil union or domestic partnership status, sexual orientation, gender identity, gender expression, personal appearance, age, veteran status, disability, genetic information, or any other legally protected characteristic. Additionally, all qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law. We encourage all to apply If you are an individual with a disability who needs assistance using our online tools to search and apply for jobs, or needs an accommodation, please visit our accessibility site or contact us at Labcorp Accessibility. For more information about how we collect and store your personal data, please see our Privacy Statement.
    $17.8-25 hourly Auto-Apply 2d ago
  • Customer Service Representative

    Piedmont National Corp 4.1company rating

    Call center agent job in Decatur, AL

    The Customer Service Representative will be tasked with assisting and supporting Sales team members in selling the company's products and services. In addition, this role will be responsible for assessing the customer's needs, discussing opportunities with internal stakeholders, and assisting the sales team in closing sales and placing orders. This role also requires general administrative office activities, such as filing, copying, records maintenance, typing, word processing, faxing, mail distribution and may also be responsible for the maintenance of office equipment and supplies. Assists others and the department with daily functions as needed. Duties/Responsibilities: This job description reflects management's assignment of essential functions; it does not prescribe or restrict the tasks that may be assigned and are subject to change at any time due to reasonable accommodation or other reasons. • Develop and maintain positive customer relations and coordinate with various functions within the company to ensure customer requests are handled appropriately. • Order processing: Process orders, provide confirmation receipts and estimated ship dates, give order status, process credit card orders and RMA's. • Sales support: Support regional sales managers with updates to ensure opportunities are kept current and accurate. • Order Tracking/Status: Provide order status and backlog reports, track key customer activity, update customers as needed and provide continual feedback. • Answering customer calls/customer interface and taking customer orders. • Input customer orders into the ERP System and update customers on the status of their orders. • Liaison between sales and corporate administration, resolving problems and ensuring information to provide to necessary parties in an accurate and timely manner. • Provides administrative support and assistance. • Complete all required continuous learning training, including safety, compliance, and job specific. • Other duties as assigned. Duties and responsibilities may vary slightly depending on branch location. Required Skills/Abilities: • Excellent written and oral communication skills including an ability to communicate with the senior leadership team, customers, and internal/external stakeholders. • Proficient in MS Office Suite (Excel, Word, PowerPoint). • Must be a positive team player who is accountable for initiating and monitoring projects through to completion in a challenging and changing environment; includes working with and being dependent upon a broad range and level of personnel. • Flexibility under competing time requirements and changing deadlines. Excellent focus and a good sense of priorities. • High energy, versatile, self-directed, with effective analytical and organizational skills. • Occasional travel may be required. Education/Experience: • High School Diploma or GED required associate degree helpful. • 4 years job experience minimum in customer service or sales support. • Packaging industry experience beneficial.
    $24k-32k yearly est. Auto-Apply 60d+ ago
  • Customer Service Representative - State Farm Agent Team Member

    Paul Harris-State Farm Agent

    Call center agent job in Guntersville, AL

    Job DescriptionBenefits: License reimbursement Bonus based on performance Competitive salary Flexible schedule Health insurance Opportunity for advancement Paid time off Training & development ROLE DESCRIPTION: As a Customer Service Representative - State Farm Agent Team Member with Paul Harris - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES: Answer customer inquiries and provide policy information. Assist customers with policy changes and updates. Process insurance claims and follow up with customers. Maintain accurate records of customer interactions. QUALIFICATIONS: Communication and interpersonal skills. Detail-oriented and able to multitask. Previous customer service experience preferred.
    $25k-32k yearly est. 27d ago
  • Customer Service Representative - State Farm Agent Team Member

    Wil Rose-State Farm Agent

    Call center agent job in Decatur, AL

    Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products. Responsibilities Establish customer relationships and follow up with customers, as needed. Use a customer-focused, needs-based review process to educate customers about insurance options. Develop leads, schedule appointments, identify customer needs, and market appropriate products and services. As an Agent Team Member, you will receive... 401K Hourly pay plus commission/bonus Paid time off (vacation and personal/sick days) Flexible hours Growth potential/Opportunity for advancement within my agency Hiring Bonus up to $ Requirements Interest in marketing products and services based on customer needs Excellent communication skills - written, verbal and listening People-oriented Detail oriented Proactive in problem solving Able to learn computer functions Ability to work in a team environment If you are motivated to succeed and can see yourself in this role, pleasecomplete our application. We will follow up with you on the next steps inthe interview process. This position is with a State Farm independent contractor agent, not with State Farm InsuranceCompanies. Employees of State Farm agents must be able to successfully complete anyapplicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm.
    $25k-32k yearly est. 20d ago
  • Customer Service Representative - State Farm Agent Team Member

    Trevor Butcher-State Farm Agent

    Call center agent job in Decatur, AL

    Job DescriptionBenefits: Bonus based on performance Competitive salary Flexible schedule Opportunity for advancement Paid time off Training & development ROLE DESCRIPTION: As a CSR with Trevor Butcher State Farm, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES: Answer customer inquiries and provide policy information. Assist customers with policy changes and updates. Process insurance claims and follow up with customers. Maintain accurate records of customer interactions. QUALIFICATIONS: Communication and interpersonal skills. Detail-oriented and able to multitask. Previous customer service experience preferred.
    $25k-32k yearly est. 26d ago
  • Customer Service Representative

    Wolverine Tube 4.1company rating

    Call center agent job in Decatur, AL

    Manage Customer Accounts Resolve product or service problems by clarifying the customer's complaint; determining the cause of the problem; and explaining the best solution to solve the problem; following up to ensure resolution Collecting customer information and analyzing customer needs Contribute to team effort by accomplishing related results as needed Manage large amounts of incoming calls/emails Build sustainable relationships of trust through open and interactive communication Provide accurate, valid and complete information by using the right methods/tools Keep records of customer interactions, process customer accounts and file documents Follow communication procedures, guidelines and policies Go the extra mile to engage customers Act as the company gatekeeper Work with Customer Service Manager to ensure proper customer service is being delivered Resolve customer complaints via phone, email, mail or social media Other duties as assigned. Requirements Excellent communication and presentation skills Ability to multi-task, prioritize and manage time effectively in a stressful environment High school diploma or equivalent; college degree preferred Customer service representative top skills & proficiencies: Customer Service Product Knowledge Quality Focus Market Knowledge Documentation Skills Resolving Conflict Multitask Patience Negotiation Positive Attitude Attention to Detail People Oriented Problem Solving Organizational Skills Adaptability Ability to Work Under Pressure Computer Skills Skills & Education: Requires a high school diploma or equivalent and 0-3 years of experience in the field or in a related area. instructions and pre-established guidelines to perform the functions of the job. The target is to ensure excellent service standards and maintain high customer satisfaction. Good communication skills Essential Physical Functions: When required, the ability to work on the production floor with exposure to dust, fumes, odors, loud noise, and varying temperatures. Must be able to lift 25 pounds at times. Prolonged periods of sitting at a desk and working on a computer. We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, age, gender identity or sexual orientation, creed, sex, disability, marital status, citizenship status, protected veteran status or any other characteristic protected by law.
    $25k-30k yearly est. 10d ago
  • Customer Service Rep(05836) - 503 North Carlisle

    Domino's Franchise

    Call center agent job in Albertville, AL

    Now Hiring Customer Service Experts! Would you say you are customer service oriented? Do you enjoy making people smile? If so a customer service expert is the job for you! Domino's is always looking for energetic, friendly individuals to join our team! We offer competitive wages, paid training, flexible schedules, meal discounts, and the opportunity for advancement. You can even own your own restaurant someday! Over 90% of our franchisees started just like you! Requirements Must be at least 16 years of age Must be able to communicate, in a clear and energetic voice, with guests over the phone and inside the restaurant. Must be able to retain knowledge in regards to recipes, product procedures, and point of sale system. Must have reliable transportation Must have a positive attitude
    $25k-32k yearly est. 9d ago
  • Customer Service Representative

    Brandsource

    Call center agent job in Boaz, AL

    Benefits: 401(k) Health insurance Paid time off Job SummaryWeathers Hardware & Appliance Co. is looking for a Customer Service Representative to join our team! As a Customer Service Representative, you are a key member of the team and represent our members on client support calls. You are responsible for handling service requests and customer complaints. Exemplifying our code of values, you show respect and courtesy to all customers and employees.This position is right for you if you are self-motivated, energetic, and enjoy helping people. Ideally you are driven to provide the highest level of customer service and satisfaction and able to effectively manage a variety of situations on a day-to-day basis. Responsibilities: Receive incoming calls in a professional and courteous manner Perform marketing and sales functions to sell additional work and earn business Complete work orders, return customer calls, and respond to customer complaints Perform other duties as needed which may include cross-training in related positions Qualifications: Minimum two years admin experience Fluent in Spanish Strong written and verbal communication skills Detail-oriented with strong data entry skills Positive Attitude Team player who can work independently Benefits/Perks Flexible Scheduling Growth and Career Advancement Opportunities Great Working Environment Compensation: $13.00 - $16.00 per hour Independent Retail offers a myriad of opportunities for people of all backgrounds. When you think of jobs in retail, sales associates and store managers are probably the positions which come to mind. But what if we told you that 44% of people who work in retail don't work in sales? Retail offers flexible, collaborative careers in logistics, marketing, project management, finance, merchandising, purchasing, technical trades, and customer service - to name just a few. Retail companies are also some of the most exciting brands in the country - and they're driving the industry's innovations in customer experience. Retail is the #1 private-sector employer in the country If you're seeking to make an impact from the start of your career, spark impressive change, learn new or innovative skills and most importantly, gain success in a field that rewards ambitious hard workers, retail is for you! This employment opportunity is available at the organization listed at the top of this page. Your application will go directly to them and all hiring decisions will be made by their management. All inquiries should be made directly with the organization that posted this employment opportunity.
    $13-16 hourly Auto-Apply 60d+ ago

Learn more about call center agent jobs

How much does a call center agent earn in Huntsville, AL?

The average call center agent in Huntsville, AL earns between $17,000 and $33,000 annually. This compares to the national average call center agent range of $23,000 to $41,000.

Average call center agent salary in Huntsville, AL

$24,000

What are the biggest employers of Call Center Agents in Huntsville, AL?

The biggest employers of Call Center Agents in Huntsville, AL are:
  1. Sportsmed Orthopaedic Specialist, Inc.
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