Call center agent jobs in Idaho - 261 jobs

Brown & Brown is seeking a Commercial Lines Customer Service Representative to join our growing team in Meridian, ID! The Commercial Lines Customer Service Representative is responsible for servicing Agency Bill and Direct Bill accounts, including invoicing, policy changes, coverage comparisons, and compliance documentation. This role supports client retention and growth through strong relationship management, identifying coverage gaps for upsell/cross-sell opportunities, and overseeing administrative tasks such as certificates, auto ID cards, and policy processing. How You Will Contribute: Provide service to existing clients via inbound calls, emails, and daily tasks Make outbound phone calls to provide customer service Quote and Bind insurance with various carriers for existing clients Respond to requests for certificates of insurance or auto ID cards Maintain a concern for timeliness and completeness on all service requests Utilize an electronic filing manager to maintain documentation and compliance Notate and file documents in our agency management system Licenses and Certifications: P&C Licensed in Idaho Skills & Experience to Be Successful: High school diploma or equivalent required Knowledge of Microsoft Office 365 (Outlook, Excel, OneNote, etc.) Strong oral and written communication skills Strong typing skills Exceptional customer service and interpersonal skills Demonstrated critical thinking and problem-solving skills 3+ years of Commercial Insurance experience P&C license required or able to obtain within 90 days of hire AMS360 experience Teammate Benefits & Total Well-Being We go beyond standard benefits, focusing on the total well-being of our teammates, including: Health Benefits : Medical/Rx, Dental, Vision, Life Insurance, Disability Insurance Financial Benefits : ESPP; 401k; Student Loan Assistance; Tuition Reimbursement Mental Health & Wellness : Free Mental Health & Enhanced Advocacy Services Beyond Benefits : Paid Time Off, Holidays, Preferred Partner Discounts and more. Not reflective of all benefits. Enrollment waiting periods or eligibility criteria may apply to certain benefits. Benefit details and offerings may vary for subsidiary entities or in specific geographic locations. The Power To Be Yourself As an Equal Opportunity Employer, we are committed to fostering an inclusive environment comprised of people from all backgrounds, with a variety of experiences and perspectives, guided by our Diversity, Inclusion & Belonging (DIB) motto, “The Power to Be Yourself”.

You will be working as part of a team in a high energy, fast paced, environment working with our customers and filling their orders. Our customers are heating and air conditioning Contractors. Our job is to help them get everything they need to complete each of their jobs as quickly as possible. We are looking for people to join our team that simply love to help people. At Geary Pacific helping people is a team sport. No experience? No problem! We will teach you everything you need to know while working alongside others that truly enjoy what they are doing. The position reports to the Branch Manager. Key Tasks: Inbound & Outbound calls Generating sales orders and quotes Product Merchandising Order Picking and receiving Benefits: We provide an extensive benefits program that includes: Medical; Dental; Vision; Life and Long Term Disability Insurance; 401k with matching; Profit Sharing; Paid vacation, Personal Time, and Paid Holidays. A little bit about us....... Geary Pacific Supply is headquartered in Anaheim, CA. and was established in 1961. We provide heating, air conditioning, and ventilation products to the Contractors that install and service the products. Our company culture is focused on providing our customers, suppliers, and teammates with professional, knowledgeable, and friendly service. Learn more about us at ************************************* Please click on the video link to see what it is like to be part of the Geary Pacific Team. **************************** $18-21/hour

Job DescriptionDescription: Join Our Inside Sales Center as a Call Center Agent At Renewal by Andersen, we don't just lead the window industry - we dominate it. We're not just talking about it; Forbes named us one of the best employers for women in 2023, and Newsweek called us one of America's greatest workplaces. We're expanding fast and looking for game-changers like you to join our unstoppable team. About Us: At Renewal by Andersen, a division of Andersen Windows, we're transforming the home improvement industry. Founded in 1903, Andersen Windows is the world's largest and most recognized brand in window and door systems. Our mission is to deliver an unparalleled window and door replacement experience for homeowners. Why This Role Is Perfect for Sales Professionals: Join our dynamic Inside Sales team and play a crucial role in driving our company's growth! This is a fantastic opportunity for motivated sales professionals who excel in a fast-paced environment and thrive on achieving (or exceeding) goals. As a fulltime in office position, you will enjoy the fun and dynamic culture within the Inside Sales Center (ISC), with ample support from your dedicated coaches and leaders. Why You'll Love It Here: Competitive Pay: $20 hourly PLUS an uncapped bonus. Sky's the limit! Our incentive structure is uncapped, and performance based. Top-Notch Training: Kickstart your journey with intensive, personalized training so you're set up for success out the gate. Epic Environment: Work in-office at our new Boise, ID office with a team that's as driven as you are. Current Schedule Range: Mon-Fri 8AM-8PM MST and Saturdays 9:45am-6pm MST. (Schedule subject to change). Perks Fun & Competitive: Jump into sales contests, enjoy PTO, and celebrate paid holidays - including a flex holiday of your choice. Culture of Excellence: Thrive in an epic corporate culture that values and supports every single team member. What We Offer Medical, dental and vision insurance Life and Accidental Death & Dismemberment (AD&D) Insurance Disability Insurance Identity Theft Protection Flexible Spending Accounts (FSA) Employee Assistance Program (EAP) 401K PTO / Sick Time 8 Paid Holidays plus 1 Flex Holiday Discount on our windows and doors Employee discounts on travel, apparel, electronics, restaurants and more! Primary Responsibilities: High-Energy Sales Calls: Reach out to up to 30 homeowners per hour and manage a high volume of outbound calls from potential customers with some inbound call taking and digital outreach. Precision and Organization: Accurately document and track appointments to ensure seamless customer interactions and follow-up. Teamwork: Demonstrates positivity and inclusivity to contribute in a meaningful way for the betterment of the team. What We're Looking For: Customer Service Focused Individuals: We love to see a strong background in customer service with the openness to learn and grow in a sales field. Bilingual Skills: A big plus, but not required. Sales-Driven Attitude: Metrics-driven with a strong sales mindset. Join us, and let's make magic happen. Apply today and become a vital part of a team that's all about growth, success, and achieving the extraordinary. #MARKETING Requirements:

Description Are you looking for a company that is founded on growth and opportunity? Are you having trouble finding a company that values its employees and is committed to personal growth and development? Are you currently stuck sitting in the same role with little to no advancement? Here at DaBella, we are a people company, and our focus is OUR people. That's why we stand behind our Core Values We Lead. We Care. We Grow! In fact, most of our upper management have started in this very same role and have been able to find not just a job but also a career. Our team of leaders are passionate about goals, growth, and developing the next chain of leaders here within our company and Call Center. What we offer here at DaBella is a different type of career experience. We offer hourly base pay plus uncapped bonus opportunities within our Call Center. Starting pay is $20.00 - $21.00 per hour plus Uncapped Bonuses At DaBella We understand that it can be hard living off just an hourly wage or working multiple jobs to support your family. Therefore, we offer a lucrative bonus structure for top performers! Best of all there is no cap on income or growth opportunities. This is a full-time position 35 hours a week plus opportunities to work overtime if available. Responsibilities:· Take Inbound and make outbound calls to new and existing customers from our database· Engage with each customer and update call log and dispositions accurately· Reach out to previous customers for new sales opportunities· Meet or exceed daily call volume and production goals· Build rapport and urgency to persuade new customers to schedule a free consultation· NO COLD CALLING What DaBella offers:· (AM Shift) 6:30 am - 2:00 pm starts at $20.00 + Uncapped Bonus!· (PM Shift) 1:30 pm - 9:00 pm starts at $21.00 + Uncapped Bonus!· Uncapped Bonus! Average monthly bonus is $2,500 with Top Performers earning $4,500 a month in bonuses alone!· Competitive benefits!· Advancement opportunities and internal promotions Benefits:Employees and their families are eligible to enroll in:· Medical, Dental, and Vision· Health Savings Account (HSA)· Company Sponsored Life Insurance· Supplemental Life Insurance· Long-term and short-term disability· Accident protection· Employee assistance program - access to counseling services and other tools to improve work/family/life balance· Pet Insurance for your furry family member· 401k plan· Additional Insurance Programs includingo UHC Rewardso Rally Healtho One Pass Select (gym membership subscription) Additional Perks:· VPTO (Volunteer paid time off) year-round incentives to give back to your local community· Personal/Professional Development - we provide books, courses, and opportunities to attend leadership conferences· Relocation opportunities to other branches across the nation Each DaBella Employee receives:· 80 hours of Paid Time Off annually with incremental increases· 6 paid holidays during a calendar year effective day one of employment Physical Requirements:· Ability to remain in a seated position for multiple hours at a time· Entering text or data into a computer utilizing a traditional keyboard· Ability to hear, understand and distinguish speech - in person/telephone DaBella is the recognized leader in home improvement services, building lasting value in roofing, siding, windows, and baths/showers. We are the fastest-growing home improvement company in the nation, with a goal of transforming the industry from the ground up. Experienced in sales, marketing, retail, collections, call center, insurance, or telemarketing? Apply today for immediate consideration! *This is an ON-SITE position* To learn more about DaBella, visit us at **************

Description - Applies developed knowledge of the job skills, company policies and procedures to complete a wide variety of difficult assignments/tasks. Thorough understanding of the general/technical aspects of the job. Works on assignments that are moderately complex in nature and require ordinary problem resolution and independent judgment. Works under limited supervision and normally receives no instruction on routine work and general instructions given for new assignments. Responsibilities: Gathers and assesses SMB customers' hardware, software, and technical needs. Generates leads to specific departments based on customers' needs and segments. Identifies related future needs for lead generation and opportunity expansion. Identifies customer-specific parameters and constraints that impact the solution. Investigates and optimizes a solution's fit to the requirements of the customer. Identifies probable competition. Solicits inputs from team members as required. Anticipates some of the potential challenges for the proposed solution. Assists peers in the area of expertise as needed. Manages multiple tasks or cases simultaneously with minimal supervision. Education and Experience Required: High school education or equivalent. Typically requires 1- 3 years general experience or an equivalent combination of experience and college-level education. Knowledge and Skills: Superior communication skills both written and verbal Experience in customer-facing role either remote or face to face Understands internal processes and tools Computer proficiency Problem-solving skills Accuracy in data entry Excellent fluency in language to be supported. Familiarity with computer technology Time management skills Oversee compliance with operating procedures and standards Knowledgeable in call routing and case management processes as well as case logging systems and obligation systems Understands internal processes and tools The pay range for this position is $22 to $28 USD per hour (applies to United States of America candidates only). Pay varies by work location, job-related knowledge, skills, and experience. Benefits: HP offers a comprehensive benefits package for this position, including: Health insurance Dental insurance Vision insurance Long term/short term disability insurance Employee assistance program Flexible spending account Life insurance Generous time off policies, including; 4-12 weeks fully paid parental leave based on tenure 13 paid holidays 15 days paid time off (US benefits overview) The compensation and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law. Job - Services Schedule - Full time Shift - No shift premium (United States of America) Travel - No Relocation - No Equal Opportunity Employer (EEO) - HP, Inc. provides equal employment opportunity to all employees and prospective employees, without regard to race, color, religion, sex, national origin, ancestry, citizenship, sexual orientation, age, disability, or status as a protected veteran, marital status, familial status, physical or mental disability, medical condition, pregnancy, genetic predisposition or carrier status, uniformed service status, political affiliation or any other characteristic protected by applicable national, federal, state, and local law(s). Please be assured that you will not be subject to any adverse treatment if you choose to disclose the information requested. This information is provided voluntarily. The information obtained will be kept in strict confidence. For more information, review HP's EEO Policy or read about your rights as an applicant under the law here: “Know Your Rights: Workplace Discrimination is Illegal"

Pay: $16.28/hr with an additional $2/hr Hours Worked Incentive (HWI)* Hours of Operation: 7 days a week 5:00AM-9:00PM PST. Full Time Schedule: 40 hours per week with OT based on business needs and can fall anywhere within hours of operation. Work Location: 200 W Hanley Ave. Coeur d'Alene, Idaho 83814 Onsite/ Hybrid opportunity: Onsite first 30 days of production minimum, then Hybrid 3 days a week onsite, 2 days a week at home: based on attendance and performance. Boost Infinite Voice Agent Position Overview: Boost Wireless is now building a cutting-edge 5G network to revolutionize wireless services. Our goal is to challenge established carriers and drive innovation, relying on dedicated individuals who share our passion. Our wireless teams shape the future. We seek individuals with boundless energy, intelligence, and a commitment to excellence to join our exciting journey. The opportunity to be part of our story is here. We are INSPIRO! Boost Wireless Support Team Members provide quality technical and customer service support, ensuring customer satisfaction. Responsibilities include resolving inquiries efficiently, assisting with billing and payments, analyzing call trends for improvement, communicating product value, and offering solutions to customer needs and technical challenges. Perks and Benefits: $2/hr Hours Worked Incentive available up to Tier 3 (must work 72 hours in a pay period to be eligible). $500 Joining Bonus: $100 paycheck after 30 days, $100 paycheck after 60 days, $300 paycheck after 90 days of continuous employment. Paid Onsite Training, Competitive wages based on position. Full-Time 40 hrs per week with opportunity for overtime. AWESOME BENEFITS!!!! Full Medical, Dental, Vision, paid holidays, Life Insurance, Long-Term Disability, & Short-Term Disability. Progressive PTO and Annual Cash Out: 1st year= 120 hours, 2nd year= 140 hours, 3rd year= 160 hours, 4+ years= 180 hours earned. DAY ONE eligibility of 401k investment, with 3% match after 1 year. Childcare Reimbursement up to $250 monthly after 90 days of employment. $750 Employee Referral Bonus with no cap: $200 paycheck after 30 days, $200 paycheck after 60 days, and $350 paycheck after 90 days. $25 Internet/Gas Stipend per month after 60 days of employment. 2 paid 'You Days': one earned after 90 days and 120 days. *Conditions apply to various benefit eligibility Key Responsibilities: Customer Service: Provide professional and courteous customer service by answering incoming calls, addressing customer inquiries, and resolving issues or concerns promptly and effectively. Call Handling: Handle a high volume of inbound and outbound calls while maintaining a positive and enthusiastic attitude. Follow call scripts and guidelines to ensure consistent and accurate communication. Issue Resolution: Identify customer needs and concerns, troubleshoot problems, and find appropriate solutions. Escalate complex issues to supervisors or specialized departments when necessary. Product Knowledge: Develop a comprehensive understanding of the products, services, and processes to assist customers effectively. Stay updated on company offerings, promotions, and policies. Data Entry: Accurately enter and update customer information in the company's database. Maintain detailed and organized records of all interactions and transactions. Documentation and Reporting: Prepare reports, summaries, and documentation of customer interactions, providing insights and recommendations for process improvements. Team Collaboration: Collaborate with colleagues and supervisors to share knowledge, best practices, and strategies for delivering exceptional customer service. Foster a positive and supportive team environment. Quality Assurance: Adhere to company guidelines and quality standards to ensure consistency, accuracy, and professionalism in all customer interactions. Time Management: Effectively manage time and prioritize tasks to meet service level agreements and individual performance targets. Continuous Learning: Stay updated on industry trends, customer service techniques, and product knowledge through training sessions, workshops, and self-study. Requirements: High school diploma or equivalent; college degree is a plus. Previous experience in a call center or customer service role is preferred. Excellent verbal and written communication skills in English. Proficiency in using call center software and other relevant computer applications. Strong problem-solving and decision-making abilities. Ability to handle customer complaints or difficult situations calmly and professionally. Flexibility to work in a rotating shift schedule, including evenings, weekends, and holidays. Strong attention to detail and ability to multitask effectively. #ExperinceInspiro by becoming part of #InspiroNation AND APPLY NOW! Submit your Resume to *****************

Job Description Join Our Team as a Call Center Agent! Are you passionate about helping others and thrive in a fast-paced environment? Client Care Equipment, LLC is looking for a dedicated Call Center Agent to join our team and play a vital role in supporting our mission to improve patient care. If you have a knack for problem-solving, excellent communication skills, and a customer-first mindset, we'd love to hear from you! About Us At Client Care Equipment, LLC, we are committed to enhancing patient care by providing reliable, high-quality medical and mobility equipment. We proudly serve healthcare providers, long-term care facilities, and individuals, delivering essential equipment with responsive service and dependable support. What You'll Do As a Call Center Agent, you'll be the first point of contact for our customers, ensuring they receive the support and assistance they need. Your day-to-day responsibilities will include: - Handling inbound and outbound calls with professionalism and empathy. - Assisting customers with inquiries related to medical equipment, orders, and services. - Resolving customer concerns efficiently and providing accurate information. - Collaborating with internal teams to ensure timely and effective solutions. - Maintaining accurate records of customer interactions and transactions. What We're Looking For To succeed in this role, you'll need: - At least 1 year of experience in a call center, customer service, or related role. - Strong communication and active listening skills. - A customer-focused attitude with the ability to handle challenging situations with patience and professionalism. - Basic computer skills and the ability to quickly learn new systems. - A team-oriented mindset and a commitment to providing exceptional service. Why Join Client Care Equipment, LLC? While we don't currently offer additional benefits, you'll have the opportunity to work with a company that values integrity, reliability, and customer satisfaction. At Client Care Equipment, LLC, we foster a supportive and collaborative work environment where your contributions make a real difference in the lives of patients and healthcare providers. Ready to Apply? If you're ready to bring your skills and passion to a company that's making a meaningful impact in healthcare, we want to hear from you! Submit your application today and take the first step toward a rewarding career with Client Care Equipment, LLC. We look forward to welcoming you to our team! By applying to this job, you agree to receive periodic text messages from this employer and Homebase about your pending job application. Opt out anytime. Msg & data rates may apply. Powered by Homebase. Free employee scheduling, time clock and hiring tools.

Apply Description General Summary: As a Customer Experience Specialist, you will be responsible for delivering exceptional customer service and support through customer interactions including but not limited to chat, phone calls, email, managing product reviews, and SMS responses. Your role will involve addressing customer inquiries, resolving issues, and ensuring a positive customer experience from pre to post-purchase. You will collaborate closely with various teams, including the eCommerce, Advertising and Email teams, to improve customer communications and satisfaction and contribute to the overall success of the organization. Essential Job Functions: Customer Support + Engagement: Be the #1 voice of the customer at DECKED as the first point of communication with the customer. Maintain the highest level of product knowledge to best assist customers. Respond to customer inquiries via phone, email, and chat in a timely and professional manner. Resolve customer issues and complaints efficiently and effectively, ensuring customer satisfaction. Document and track customer interactions and resolutions in the CRM system Build and maintain strong relationships with customers by providing personalized service. Proactively reach out to customers to gather feedback and identify opportunities for improvement. Assist in developing and implementing customer retention and cross-selling strategies. Act as a liaison between customers and internal teams to ensure customer needs are met. Travel as required for customer events and support Problem Solving: Analyze customer feedback and data to identify trends and areas for improvement, specifically focused on a customer first approach (i.e. intuitive, no BS). Collaborate with cross-functional teams to address and resolve customer pain points. Develop and implement solutions to improve customer experience. Continuously seek ways to improve processes and enhance customer satisfaction. Communication: Communicate effectively with customers to understand their needs and provide appropriate solutions, ensuring that all interactions align with DECKED's brand pillars of Customer First, No BS, Intuitive, Rugged, and Built for Tomorrow. Provide regular updates to the Customer Service Manager on customer feedback and trends. Participate in team meetings and contribute to discussions on improving customer service practices. Knowledge, Skills, and Abilities: Previous experience in customer service or a related field is preferred. Demonstrates a hand-on, can-do attitude with a willingness to take on tasks outside the typical job scope to ensure the success of the team. Strong problem-solving skills with the ability to handle difficult situations. Proficiency in using CRM systems and customer support tools. Excellent communication skills, both written and verbal. Ability to work collaboratively in a team environment. Detail-oriented and capable of managing multiple tasks simultaneously. Willingness to work flexible hours, including evenings and weekends, as needed. Bachelor's degree or equivalent experience in a similar industry is preferred. Ability to thrive in a fast-paced and collaborative environment Compensation and Benefits: Compensation DOE Health, dental, vision, short- and long-term disability, & group term life insurance 401k with match Paid parental leave Wellness benefit · Free water, decent coffee, nice people Note: The statements herein are intended to describe the general nature and level of work performed by employees, but are not a complete list of responsibilities, duties, and skills required of personnel so classified. Furthermore, they do not establish a contract for employment and are subject to change at the discretion of the employer.

About Us Activated Insights, a Software-as-a- Service (“SaaS”) leader in long-term and post-acute care, has opened a new Customer Success Representative seat to support our company's growth and operational efficiency. Founded in 2008, Activated Insights is a software company serving North America's fastest-growing labor market-long-term and post-acute senior care. As the market leader, our technology, surveys, and training solutions are used by everything from mom-and-pop small businesses to billion-dollar care organizations. Ultimately, our services impact the lives of hundreds of thousands of seniors every year. Today, with over 250 team members, over 7,000 customers that extend into over 23,000 sites of care, our products focus on employee engagement, ongoing education, resident and patient satisfaction surveys, and reputation management tools. What Sets Activated Insights Apart: We are at the heart of the healthcare industry's most dynamic sector, with an ever-growing demand for post-acute care and long- term care to address the fastest growing segment of the US population. Our bond with healthcare providers draws compassionate, service-driven team members, fostering a spirited, collaborative culture aligned on our mission to deliver exceptional experiences for our employees, our customers and the people in their care. A high performing executive leadership team with success in both public and PE companies, primarily in high-growth companies focused on the long term and post-acute care market. Backed by a private investment firm with 40+ years of experience forging lasting partnerships across the healthcare industry. Qualifications Why Is This Role So Special? The Customer Success Specialist plays a critical role in ensuring customers gain maximum value from our products and services. By building strong relationships and understanding each customer's unique needs, you will help drive adoption, satisfaction, and long-term retention. This role involves onboarding new clients, providing ongoing support and education, and proactively identifying ways to enhance their experience. The ideal candidate will be an excellent communicator, empathetic listener, and strategic problem-solver who is passionate about helping customers succeed and contributing to the overall growth and success of the company. About the Role As a Customer Success Specialist you will manage a portfolio of SMB customers, building strong relationships and driving their success with our solutions. You will proactively engage customers at key journey points to ensure satisfaction, adoption, and retention while identifying opportunities for growth and value delivery. Key Responsibilities & Commitments: Customer Relationship Management Proactively engage customers at key journey points to drive satisfaction, adoption, and retention Build trust and rapport with clients, minimizing churn and managing cancellations from start to finish Serve as the main point of contact for assigned customers Communication & Documentation Communicate clearly and professionally with customers across channels Maintain accurate, timely documentation of all interactions following internal procedures Value Delivery & Product Education Host monthly webinars and workshops to showcase product value Provide ongoing product training and support tailored to customer needs Identify opportunities to improve customer experience and share feedback with internal teams Performance & Metrics Your performance will be evaluated based on: Net Promoter Score (NPS) Net Dollar Retention (NDR) Customer Health Score trends and improvements Customer retention and churn prevention efforts Customers saved % of re-engagement of stale accounts QBRs conducted and feedback collected Number of expansion opportunities identified CRM documentation accuracy and completeness Process adherence and industry insights Collaboration Work collaboratively within the CS team to streamline workflows and optimize customer outcomes Share knowledge and support peers to create a unified, high-performing team Product & Industry Knowledge Stay up to date on all Activated Insights product offerings Understand the healthcare landscape and its challenges as they relate to your customers What You'll Bring 2+ years of professional B2B communications experience High school diploma or equivalent Strong computer literacy and proficiency in Microsoft Office Suite Excellent written and verbal communication skills Strong analytical, problem-solving, and time management skills Ability to manage multiple projects simultaneously, prioritize effectively, and meet deadlines Exceptional emotional intelligence with active listening skills Ability to motivate and influence others with professionalism, diplomacy, and tact Strong organizational skills and attention to detail Basic understanding of information technology processes Physical Requirements Prolonged periods sitting at a desk and working on a computer Frequent use of alpha/numeric keyboarding Ability to view a computer screen for extended periods Uses voice to communicate by phone Ability to lift up to 15 pounds at times Schedule: Full time, 40 hours each week Monday through Friday, core business hours of 8:00 AM to 5:00 PM locally with occasional flexibility for collaboration across time zones or to meet critical deadlines.

Job Description Stoneyellow Dental Care is seeking a Customer Service Consultant to join our team. As a Customer Service Consultant, you will be responsible for providing exceptional customer service to our patients and assisting them with any inquiries or concerns they may have. This role plays a crucial part in ensuring our patients have a positive experience with our dental practice. Responsibilities: Respond to patient inquiries via phone, email, and in-person Schedule appointments and manage the appointment calendar Assist patients with billing and insurance questions Handle patient feedback and resolve any issues in a timely manner Maintain patient records and ensure accuracy of information Must be able to provide personable, friendly "World Class" customer service to internal and external customers Coach and provide valuable feedback to team members, fostering their professional growth Formulate, articulate, and prioritize project activities, ensuring clarity and alignment Develop well-founded conclusions and recommendations based on thorough analysis Proactively seek new knowledge and skills, contributing to the development of intellectual capital within our organization Qualifications: High school diploma or equivalent 1-2 years of customer service experience Excellent communication skills, both written and verbal Strong problem-solving abilities Ability to work in a fast-paced environment If you are a customer service professional looking to make a difference in the healthcare industry, we encourage you to apply for the Customer Service Consultant position at Stoneyellow Dental Care. Join our team and help us provide top-notch care to our patients!

Job DescriptionDescription: We're Squeeze, one of the fastest-growing companies in Utah and the leading Sales Experience company. We have been recently recognized with the Utah Top 100, UV 50, and Inc 500 awards. We offer sales support for companies in a variety of industries including financial services, tech, healthcare, mortgage, solar, and much more. With offices located in Orem UT, Logan UT, and Rexburg ID, we are currently looking to fill more sales support positions in your city as we continue to grow! Our hope is to help a driven, ambitious person, like yourself, earn a great income and give you the perfect jumpstart to your long-term career-whether that's with us (we are ALL about investing in our team members and providing growth opportunities) or stepping into another position within an industry you love. What will you do? Contact our client's prospective customers (warm leads, NO cold calling) and ask qualifying questions for the product or service they expressed interest in Making fast-paced calls for the duration of your shift (Phone calls last between 2-4 minutes) Using sales tactics, like rebutting, to assist customers in staying on the phone for the product or service they are interested in Become trained in high-demand industries such as Debt consolidation, Mortgage, Solar, Healthcare, Insurance, Tech, and/or other fields and express the benefits of these services to customers - and don't worry, in our organization, we teach you all you need to know through our training process “What's in it for me?” $12/hr base + uncapped commissions. The average pay is between $18-$20. Top earners make $25+ Great staff, dynamic work environment, team-oriented work, and growth opportunities within one of Utah's fastest growing companies Flexible scheduling PTO available 401(k) Daily, weekly, and quarterly spiffs and bonuses 6 major holidays off Health insurance/HSA option, Dental, and Vision for full-time employees Gain real-world experience and grow your career with us Internal leadership opportunities due to our massive growth Are you a fit? We are a performance-based company and strive to support each individual with the tools they need to be successful. Here are some qualities we are looking for in our ideal candidate to contribute to our culture: Minimum Qualifications: High school diploma or equivalent completed Must complete a successful background check Must be available to work at least 22 hours per week minimum (22 hrs-40 hrs/week) Hour of operation: Monday through Friday, 8am-6pm MST Must work 4-hour shifts at minimum, and be able to work 5 days a week Ability to answer inbound/outbound calls for duration of scheduled shift outside of designated breaks Ability to meet consistent attendance requirements Preferred Qualifications: Previous experience in any sales/support setting The desire to be part of a fast-growing company Positive attitude and outlook - be a force for good in our culture Hard-working, self-motivated, eager to learn ************************************* ********************** ********************************************************** ****************************************** Apply to learn more about this amazing opportunity at Squeeze! Requirements:

Veolia in North America is the top-ranked environmental company in the United States for three consecutive years, and the country's largest private water operator and technology provider as well as hazardous waste and pollution treatment leader. It offers a full spectrum of water, waste, and energy management services, including water and wastewater treatment, commercial and hazardous waste collection and disposal, energy consulting and resource recovery. Veolia helps commercial, industrial, healthcare, higher education and municipality customers throughout North America. Headquartered in Boston, Veolia has more than 10,000 employees working at more than 350 locations across North America. Job Description Position Purpose: The Customer Service Representative I is responsible for providing professional, effective, and efficient customer service for all internal and external customers by using excellent, in-depth knowledge of company policies and procedures and Idaho Public Utilities Commission requirements. The customer service center performs a variety of customer facing duties, is responsible to take a high volume of customer calls, respond to emails and website portal requests, process customer requests to turn on and off water and make payment plans. Primary Duties/Responsibilities: Ensure customer calls/contacts, billing, collections, cashiering, field orders, and other customer service functions, are handled effectively, timely, and efficiently in a knowledgeable and positive manner. Receives, investigates and resolves customer calls, emails, complaints and inquiries pertaining to billing, collections, and other customer service functions. Responsible to achieve customer service metrics and satisfaction levels. Ensure all service orders are complete and entered into CC&B. Promotes/explains company initiatives, programs, and processes to customers, and obtains appropriate information from customers (ACH, ebilling, conservation, etc.). Assist with routing new development for meter reading and entry into CC&B. As requested, participate in other initiatives such as, but not limited to, CC&B Upgrades, Web Upgrades, or other special projects at the direction of the Customer Service Supervisor, Manager or Director Qualifications Education/Experience/Background: High School Diploma/GED is required. 1-3 years of experience in a customer service center or equivalent Veolia work experience, preferably in a Regulated Utility. Knowledge/Skills/Abilities: Demonstrated ability to deal with customers, clients and regulators in a courteous, professional and diplomatic manner. Fine-tuned organizational, interpersonal, and problem solving skills to create positive interactions with customers. Strong communication (oral and written) and listening skills to understand the customer's situation and respond effectively by phone, email, in writing, or in person, in a helpful and professional manner. Practiced problem solving and critical thinking skills to determine solutions to a customer's problem resolving issues effectively. Ability to communicate escalated questions and or issues to the Lead CSR or Supervisor effectively. Demonstrates patience and politeness, especially when interacting with difficult or irate customers. Ability to work in a team environment in a cooperative and dependable manner in order to achieve internal customer satisfaction and meet company goals. Flexibility - ability to fill-in as needed to cover critical tasks/roles. Attention to detail in order to follow company processes and Commission rules. Integrity - ability to maintain confidentiality of customer information. Ability to prioritize and manage multiple competing work priorities successfully. Ability to function in the digital world, using computer, laptop, tablet, smartphone devices and software to communicate and perform and record work. Proficiency with Google Products. Additional Information Benefits: Veolia's comprehensive benefits package includes paid time off policies, as well as health, dental, vision, life insurance, savings accounts, tuition reimbursement, paid volunteering and more. In addition, employees are also entitled to participate in an employer sponsored 401(k) plan, to save for retirement. Pay and benefits for employees represented by a union are outlined in their collective bargaining agreement. We are an Equal Opportunity Employer! All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, subject to applicable law.

Inventor Gregory Taylor started work on this invention in 1976, with the goal of reducing the “average Joe's” electric bill. By 1995, Taylor had invented the KVAR™ Energy Controller (KEC) Unit, a one-of-a-kind cost saving tool and received his first U.S. Patent in August of that same year. (U.S. PATENT # 5,440,442) KVAR™ Energy Savings, Inc. (KVAR™ Corp.), a Florida State corporation, began manufacturing and distributing the KVAR Energy Controller (KEC) in 1995 Job Description Job Summary We are seeking a Customer Service Representative to join our growing team. In this role, you will field calls, emails, and chat requests from customers who have questions, comments, or complaints about our products and services. You will also assist customers in placing orders. All of our Customer Service Representatives are trained to understand the full menu of our offerings so that they can provide our customers with excellent service. We prefer candidates who have some background in customer service or sales, but we are willing to train the right person. Responsibilities Listen, document, and help resolve conflicts with customers Answer questions or handle complaints from customers Field phone calls, emails, and chat requests Provide information to customers about order status and product queries Process customer orders/changes/returns according to established department policies and procedures Work closely with the credit department to resolve disputed credit items Qualifications Requirements and Qualifications High school diploma or equivalent Customer service experience a plus Experience with corporate phone systems or switchboard preferred Flexible schedule Additional Information All your information will be kept confidential according to EEO guidelines.

Plumbing Solutions of Idaho in Meridian, ID is actively seeking a full-time Customer Service Rep (CSR) to join our amazing team. Are you organized and punctual? Do you enjoy providing exceptional customer service? Would you like to work for a plumbing company that values its employees? If so, please read on! This dispatch position earns a competitive wage of $17-$20 per hour. We provide excellent benefits and perks, including health insurance with a company contribution, a health savings account (HSA), paid dental, paid vision, paid life insurance, short-term disability, a 401(k) with matching, an employee assistance program (EAP), paid time off (PTO), holidays, vacations, paid day off for your birthday. Our team regularly enjoys company-sponsored family-friendly events. Additionally, we offer our CSRs bonus incentives. If you are ready to be a part of a winning team, apply today! ABOUT PLUMBING SOLUTIONS OF IDAHO Over our 19+ years of service to our community, we have been recognized as a trusted name in-home services. We have a reputation for excellent customer service, and we set a high standard for ourselves. As a name that our community trusts, we always go above and beyond to earn our clients' trust and deliver results that live up to our legacy of quality. Our team is full of efficient and reliable professionals who are friendly and welcoming. We enjoy a family-oriented culture and work together as a team. Our company values our employees, and we like to show our appreciation through performance rewards. In addition to excellent benefits and perks, we offer a supportive work environment! We want to welcome you to come join our team! A DAY IN THE LIFE OF A CUSTOMER SERVICE REP (CSR) In this CSR position, you play a very important role in our plumbing company. The first steps in performing a perfect service call rests with you! Your ability to book service calls and fill the schedule is essential to the team's success. Every day, you maintain the plumbing technicians schedule by booking incoming calls and scheduling outbound calls. With organization and the help of office resources you will prioritize calls based on job type urgency. Maintaining a welcoming demeanor, you build sustainable relationships and trust with our customers through open and friendly communication. You easily handle customer objections, provide appropriate solutions in a timely manner, and follow up with clients to ensure issues are resolved. With great attention to detail, you keep records of customer interactions, process customer accounts, and file documents. Your role plays a pivotal part in helping our customers receive quick service. Our company could not function without you! You find great satisfaction in keeping us organized and efficient! QUALIFICATIONS FOR A CUSTOMER SERVICE REP (CSR) * High school diploma * Customer support experience OR experience as a client service representative * Strong phone contact handling skills, including the ability to actively listen * Familiarity with customer relationship management (CRM) systems Experience providing customer service over the phone would be a plus. Are you adaptable and helpful? Can you effectively prioritize multiple tasks? Are you organized and attentive to detail? Do you work well independently? If yes, you might just be perfect for this dispatch position! WORK SCHEDULE FOR A CUSTOMER SERVICE REP (CSR) This full-time position works Monday - Friday, 8 AM - 5 PM. ARE YOU READY TO JOIN OUR TEAM? If you feel that you would be right for this dispatch job, please fill out our initial 3-minute, mobile-friendly application. We look forward to meeting you! Location: 83642

At Elcor Inc, we pride ourselves on our commitment to excellence and our dedication to providing exceptional service to our customers. Founded on the principles of integrity, innovation, and reliability, we strive to create a positive and supportive work environment where every team member is valued and empowered to succeed. As a leader in [industry/sector], we are passionate about delivering top-notch solutions and building long-lasting relationships with our clients. **Position Overview:** We are seeking a motivated and enthusiastic Customer Service Representative to join our dynamic team. As the first point of contact for our customers, you will play a crucial role in ensuring their satisfaction and maintaining our reputation for outstanding service. The ideal candidate will possess excellent communication skills, a strong work ethic, and a passion for helping others. **Responsibilities:** - Respond promptly to customer inquiries via phone, email, and live chat - Resolve customer issues and complaints in a professional and efficient manner - Provide product information, pricing, and availability to customers - Process orders, returns, and exchanges accurately and efficiently - Collaborate with other departments to address customer needs and concerns - Maintain accurate records of customer interactions and transactions - Uphold company policies and procedures at all times **Qualifications:** - Bachelor's degree in Business Administration, Communications, or related field preferred - Minimum of 2 years of customer service experience in a fast-paced environment - Excellent communication and interpersonal skills, both verbal and written - Strong problem-solving abilities and attention to detail - Ability to multitask and prioritize effectively - Proficiency in Microsoft Office Suite and experience with CRM software (e.g., Salesforce, Zendesk) - Demonstrated ability to work independently and as part of a team **Company Values:** At Elcor Inc, we believe in fostering a culture of integrity, professionalism, and positivity. Our team members are encouraged to embrace these core values in everything they do, both internally and externally. We value a strong work ethic, where employees take initiative, demonstrate accountability, and strive for excellence in all tasks. We promote a friendly and supportive atmosphere where collaboration and teamwork are paramount. As a self-starter, you will have the opportunity to grow and develop your skills while making a meaningful impact on our customers and our company as a whole. If you are passionate about delivering exceptional service and thrive in a fast-paced environment, we would love to hear from you. Join us in our mission to exceed customer expectations and make a difference in the lives of those we serve. To apply, please submit your resume and cover letter outlining your relevant experience and why you would be a great fit for this position. We look forward to reviewing your application!

Kedia Corporation connects people with what they want on a global scale. We are committed through use of innovation to create exceptional user experiences. Kedia is engineering. Using cutting edge techniques, we have defined the way business will continue future operations. Our company provides a challenging, fast paced, and growth oriented foundation to develop and empower people to innovate in the business services field Job Description Tasks Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints. Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken. Check to ensure that appropriate changes were made to resolve customers' problems. Determine charges for services requested, collect deposits or payments, or arrange for billing. Refer unresolved customer grievances to designated departments for further investigation. Review insurance policy terms to determine whether a particular loss is covered by insurance. Contact customers to respond to inquiries or to notify them of claim investigation results or any planned adjustments. Resolve customers' service or billing complaints by performing activities such as exchanging merchandise, refunding money, or adjusting bills. Compare disputed merchandise with original requisitions and information from invoices and prepare invoices for returned goods. Obtain and examine all relevant information to assess validity of complaints and to determine possible causes, such as extreme weather conditions that could increase utility bills. Tools used in this occupation: Autodialers - Autodialing systems; Predictive dialers Automated attendant systems - Voice broadcasting systems Automatic call distributor ACD - Automatic call distribution ACD system Scanners Standalone telephone caller identification - Calling line identification equipment; Dialed number identification systems DNIS Technology used in this occupation: Contact center software - Avaya software; Multi-channel contact center software; Timpani Contact Center; Timpani Email Customer relationship management CRM software - Austin Logistics CallSelect; Avidian Technologies Prophet; SSA Global software; Telemation e-CRM Electronic mail software - Astute Solutions PowerCenter; IBM Lotus Notes; Microsoft Outlook Network conferencing software - Active Data Online WebChat; eStara Softphone; Parature eRealtime; Timpani Chat Spreadsheet software - Microsoft Excel Knowledge Customer and Personal Service - Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction. Clerical - Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology. English Language - Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar. Qualifications Skills Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times. Speaking - Talking to others to convey information effectively. Service Orientation - Actively looking for ways to help people. Persuasion - Persuading others to change their minds or behavior. Reading Comprehension - Understanding written sentences and paragraphs in work related documents. Critical Thinking - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems. Writing - Communicating effectively in writing as appropriate for the needs of the audience. Coordination - Adjusting actions in relation to others' actions. Social Perceptiveness - Being aware of others' reactions and understanding why they react as they do. Negotiation - Bringing others together and trying to reconcile differences. Abilities Oral Comprehension - The ability to listen to and understand information and ideas presented through spoken words and sentences. Oral Expression - The ability to communicate information and ideas in speaking so others will understand. Speech Clarity - The ability to speak clearly so others can understand you. Speech Recognition - The ability to identify and understand the speech of another person. Written Expression - The ability to communicate information and ideas in writing so others will understand. Near Vision - The ability to see details at close range (within a few feet of the observer). Problem Sensitivity - The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem. Written Comprehension - The ability to read and understand information and ideas presented in writing. Deductive Reasoning - The ability to apply general rules to specific problems to produce answers that make sense. Inductive Reasoning - The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events). Additional Information If this sounds like the right job for you, then use the button below to submit your resume. We look forward to receiving your application.

Our Customer Service Representatives are passionate animal lovers who provide our human and pet guests with “wow” service. Our CSRs are our first points of contact with our guests and are focused on building great relationships. We are an Employee-owned and operated company that is expanding, which provides many growth opportunities within the company. We currently have over 70 locations in more than twenty states coast-to-coast and have been in business for 30 years. If you are looking for a company in which you can learn and grow, our countrywide, well-established pet care facility may be the perfect place for you! We offer: · Health, dental, vision, life insurance, STD/LTD, 401K with company matching · ESOP - Employee Stock Ownership Plan (100% company paid) · Paid vacation · Pet supply and service discounts and more! Responsibilities: • Main lobby operations - check-ins, check-outs, guest visits and tours, answering general questions • Answering and handling calls in a professional manner • Maintaining cleanliness • Maintaining cleanliness • Scheduling • File maintenance • Data entry Qualifications Skills Required Possess a love of animals Displays a professional manner at all times Ability to work evenings, weekends & holidays Lift/carry 40 pounds or more Able to stand/walk for eight hours a day Able to work in a fast-paced environment Able to work on a computer system Able to handle dogs on leashes and work in an environment with exposure to disinfectant/sanitation chemicals, animal dander and excretions. Essential Job Functions Welcomes both human and pet guests Can correctly identify animal body language/behavior Follows safe handling procedures Checking in and out of pet guests while providing excellent customer service Escorts pets to and from their rooms Takes reservations over the phone Can work both individually and as a team player while performing duties Contributes in maintaining the cleanliness of the facility Communication with management and other team members Required Education High School Graduate or Equivalent At least 1 year of professional animal experience

A fast-paced local office of an International Franchise has an opening for a Customer Service Representative. Our customers love us! We have an over 50% repeat/referral customer base and are seeking additional office support for our growing business. Handyman Connection is a locally owned and operated, well-established Home Improvement Company dedicated to excellent customer service and quality workmanship. What You Will Receive Earn competitive pay depending on your skills, experience, and availability Work during traditional business hours with some flexibility - no nights or weekends! Professional office with a friendly touch! Excellent training and support Branded apparel available (or business casual attire) Responsibilities Strong telephone and written communication skills Dedication to excellent customer service Outgoing personality; enjoys working with people Able to manage small business details while working independently Manage time and responsibilities - scheduling, customer support, job tracking, billing, staff communications, phone calls, etc. Confident with typical office equipment and computer skills - especially Microsoft products such as Outlook, Excel, Word, CRM, PowerPoint Knowledge of home repair and light remodeling is a plus Experience working in a Customer Service Role or Telemarketing Role preferred Confident in selling over the phone. Experience handling customer payments. Competitive wages DOE plus performance bonus of $1,000 a month available. Benefits and incentive plans are available to qualified applicants. For immediate consideration, apply online via the application to the right. Check us out on the web at: *************************** Compensation: $14.00 - $17.00 per hour Your locally owned Handyman Connection franchise contracts with talented craftsmen like you to deliver quality workmanship and professional service for our customers. We service the entire Treasure Valley area including: Boise, Meridian, Garden City, Eagle, Nampa, Caldwell, Star, Letha and the surrounding communities. If you're interested in: High earnings potential A flexible schedule that you control Using your skills to help improve other's lives Handyman Connection might be a great fit for you. Homeowners across North America have been calling on Handyman Connection for our professional craftsmanship and great customer experience since 1991 (and we've been in Boise since 2003!). Each Handyman Connection franchise is locally owned and operated, backed by the company that helped launch the industry.

Job DescriptionA fast-paced local office of an International Franchise has an opening for a Customer Service Representative. Our customers love us! We have an over 50% repeat/referral customer base and are seeking additional office support for our growing business. Handyman Connection is a locally owned and operated, well-established Home Improvement Company dedicated to excellent customer service and quality workmanship. What You Will Receive Earn competitive pay depending on your skills, experience, and availability Work during traditional business hours with some flexibility no nights or weekends! Professional office with a friendly touch! Excellent training and support Branded apparel available (or business casual attire) Responsibilities Strong telephone and written communication skills Dedication to excellent customer service Outgoing personality; enjoys working with people Able to manage small business details while working independently Manage time and responsibilities - scheduling, customer support, job tracking, billing, staff communications, phone calls, etc. Confident with typical office equipment and computer skills - especially Microsoft products such as Outlook, Excel, Word, CRM, PowerPoint Knowledge of home repair and light remodeling is a plus Experience working in a Customer Service Role or Telemarketing Role preferred Confident in selling over the phone. Experience handling customer payments. Competitive wages DOE plus performance bonus of $1,000 a month available. Benefits and incentive plans are available to qualified applicants. For immediate consideration, apply online via the application to the right. Check us out on the web at: ***************************