Overview: We are seeking a dedicated and customer-focused individual to join our team as a Customer Service Representative at our clients waste management company. In this role, you will be the primary point of contact for their customers, ensuring exceptional service delivery and addressing inquiries related to waste disposal services.
Responsibilities:
Customer Support:
Handle incoming calls, emails, and inquiries from customers regarding waste disposal services.
Provide accurate information about service offerings, pricing, scheduling, and service area coverage.
Assist customers with placing service orders, scheduling pickups, and resolving service-related issues promptly and effectively.
Problem Resolution:
Investigate and resolve customer complaints regarding service interruptions, missed pickups, billing discrepancies, etc.
Escalate complex issues to the appropriate department for resolution while ensuring timely follow-up with the customer.
Documentation and Data Entry:
Maintain accurate customer records, service logs, and documentation of interactions using our CRM system.
Update customer accounts with relevant information, service changes, and billing updates.
Billing and Payments:
Assist customers with understanding billing statements, payment options, and account balances.
Process payments, set up payment arrangements, and manage customer accounts receivable inquiries.
Customer Education:
Educate customers on proper waste disposal practices, recycling guidelines, and environmental stewardship initiatives.
Promote company programs and services aimed at enhancing customer satisfaction and environmental sustainability.
Cross-functional Collaboration:
Collaborate with dispatchers, drivers, and operations teams to ensure seamless service delivery and resolve service-related issues.
Communicate customer feedback and operational challenges to relevant stakeholders for continuous improvement.
Requirements:
Proven experience in customer service or a related field, preferably in waste management, utilities, or logistics industries.
Excellent communication skills (verbal and written) with a strong customer service orientation.
Ability to navigate and utilize CRM systems, databases, and basic office software (e.g., MS Office Suite).
Strong problem-solving skills with the ability to handle challenging situations professionally and calmly.
Detail-oriented and organized, with the ability to manage multiple tasks and prioritize workload effectively.
Preferred Qualifications:
Knowledge of waste management practices, recycling processes, and environmental regulations.
Previous experience using waste management software or ERP systems.
High school diploma or equivalent; additional education or certification in customer service or related fields is a plus.
Ascendo is a certified minority owned staffing firm, and we welcome and celebrate diversity. Ascendo is an Equal Opportunity Employer and does not discriminate on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, parental status, military service or any other characteristic protected by federal, state or local law.
Contact information
Edward Beller
$31k-36k yearly est. 2d ago
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Customer Service Representative (On-Site) - NJ
FOCO 4.0
Call center agent job in Piscataway, NJ
This is an On-Site role in our Piscataway, NJ location.
About Us:
Team Beans/Forever Collectibles, LLC (FOCO) is a worldwide leading manufacturer of sports and entertainment merchandise, including products ranging from collectibles and novelty items to promotional memorabilia. With all the major sports licenses at our fingertips, along with a powerful infrastructure and broad variety of products, our company is reaching new heights every day. The success of FOCO's expansion is directly related to our ability to bring fresh designs and manufacturing techniques to categories in need of innovation. We are constantly searching for dedicated and driven professionals to join and help grow our team!
Job Summary:
We are seeking an passionate sports fan and motivated Onsite Customer Service Representative to join the FOCO team and provide an unforgettable experience for all our customers. In this role, you will provide outstanding support to fans around the world, ensuring their inquiries and issues are resolved promptly and effectively. Your ability to connect with customers and represent our brand values will play a crucial role in maintaining our reputation for excellence.
Key Responsibilities:
Customer Support: Assist customers with inquiries via chat, email, and phone, addressing questions about products, orders, and policies via Zendesk and ensure tickets are answered on-time and with excellent customer service.
Problem Resolution: Handle customer complaints and issues with empathy, working to resolve them swiftly and efficiently to ensure customer satisfaction.
Product Knowledge: Maintain a strong understanding of our product line to provide accurate information and recommendations to customers.
Order Management: Process orders, returns, and exchanges in a timely manner, ensuring all transactions are accurately recorded and communicated to the customer.
Feedback Collection: Gather customer feedback to help improve our services and product offerings and communicate insights to the management team.
Team Collaboration: Work closely with other departments, such as sales and logistics, to ensure a seamless customer experience.
Brand Representation: Uphold the company's values and mission in every customer interaction, promoting a positive and professional image of the brand.
Qualifications:
2+ years of customer service experience
Experience with Zendesk and Shopify is REQUIRED.
High school diploma or equivalent
Fluency in English
Strong communication skills, both verbal and written.
Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
Proficient in using customer service software and Microsoft Office Suite.
Passion for sports and a good understanding of our product offerings is a plus.
Must be able to pass a background check.
Flexibility to work various shifts, including weekends and holidays.
Show up for work!
Come on time and be committed to be your best.
What We Offer:
Competitive salary and benefits package.
Opportunity to work in a vibrant, sports-focused environment.
Climate Controlled office setting.
Career growth and development opportunities.
Employee discounts on our products.
A supportive team culture that values collaboration and innovation.
Tryouts are open at FOCO! Our team is passionate, talented, unified, and charged with creating the fan experience of tomorrow. The ball is in your court now.
$30k-38k yearly est. 4d ago
Customer Service Representative
Risus Talent Partners
Call center agent job in Newtown, PA
Customer Service Representative | Strategic Account Services
Newtown Square, PA | Hybrid (4 days on-site, 1 remote)
We are hiring a Customer Service Representative to support a Strategic Account Services team focused on a growing eCommerce catalog program. This role handles order entry, pricing support, and customer communication while partnering closely with internal teams.
What You'll Do
Process customer orders accurately within 48 hours
Support pricing reviews for new and existing customers
Manage customer inquiries, requests, and issue resolution
Maintain accurate customer and product data in the ERP system
Monitor inventory levels tied to customer programs
Collaborate with purchasing and internal teams as needed
What We're Looking For
Customer service or order management experience
Comfort working in ERP and CRM systems
Strong communication and phone skills
Organized, detail-oriented, and able to multitask
Able to thrive in a mostly on-site, hybrid environment
Why This Role
High-visibility strategic accounts
Stable, collaborative team environment
Growth-focused role supporting an expanding program
$28k-36k yearly est. 22h ago
Customer Service Representative
Robert Half 4.5
Call center agent job in Edison, NJ
We are seeking a reliable Customer Service Representative to assist customers by providing product and service information, resolving issues, and ensuring a positive customer experience. The ideal candidate is a strong communicator who enjoys helping others and can handle inquiries with patience and professionalism.
Key Responsibilities
Respond to customer inquiries via phone, email, or chat
Resolve customer complaints and issues in a timely and effective manner
Provide accurate information about products, services, and policies
Process orders, returns, exchanges, or account updates
Document customer interactions and maintain accurate records
Escalate complex issues to the appropriate team when necessary
Maintain a positive, professional attitude at all times
Qualifications
Previous customer service experience preferred but not required
Strong verbal and written communication skills
$29k-36k yearly est. 2d ago
Customer Service/Call Center Representative
ADT Security Services, Inc. 4.9
Call center agent job in Manasquan, NJ
JobID: 3017895 Category: JobSchedule: Full time JobShift: : Answers, responds to, and follows up regarding alarm activity by performing some or all of the following duties: is onsite at 2210 Landmark Place, Manasquan NJ 08736
Essential Duties And Responsibilities include the following. To perform this job successfully, the Monitoring Representative I may be expected to perform some or all of the duties listed, and other duties as assigned.
* You will work in a dynamic, collaborative environment, working closely with customers and coworkers.
* Verifies, responds to, and dispatches on emergency signals.
* Answers incoming calls.
* Operator must be licensed to work in all States mandating requirements.
* Must be proficient in the verification and dispatching of alarms to police/fire agencies
* Must know the different types if signals and the SOP's for each signal.
* Operator will work under close supervision during the first 30 days.
* Must keep abreast of the organization goals and positions held.
* Must be able to meet minimum productivity standards set.
* Must keep abreast of both company and central station policies.
* Must meet minimum quality standards set for them.
* Position requires weekend, holiday and shift work and may require mandatory overtime.
* Notifies customers of non-emergency signals.
* Notifies responders on emergency signals after dispatch.
* Processes basic data changes to customer accounts.
* Must be able to handle signals from one location/area and TTY stations.
* Position requires weekend, holiday and shift work and may require mandatory overtime.
Knowledge:
* Knowledge of and familiarity with Computers and Microsoft Office applications, and Internet.
* Knowledge of Company policies, procedures, guidelines, and practices.
* Basic knowledge and understanding about VIP accounts and department.
Skills:
* Self-motivated and a professional attitude.
* Excellent communication and listening skills.
* Excellent teambuilding, customer service, and interpersonal skills.
* Must possess good decision making skills, be very organized and detail oriented.
* Must be proficient with personal computer, keyboard, fax machine, copy machine and telephone
* Must be able to meet minimum productivity standards set that apply to a Level I operator.
* Must meet minimum quality standards set for them (90% or better average on Q/A).
Abilities:
* Ability to work overtime as requested by management.
* Ability to use discretion and problem analysis.
* Ability to work effectively with others.
* Ability to work as part of a dynamic team and be flexible.
* Ability and willingness to make key contributions to the growth of the business.
* Ability to respond to common inquiries or complaints from customers, regulatory agencies, or members of the business community.
* Ability to effectively present information to top management, public groups, and/or boards of directors.
* Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
* Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
* Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
* Ability to write routine reports and correspondence.
* Ability to adapt to changes in the work environment, delays or unexpected events; manage competing demands; change approach or method to best fit the situation.
* Ability to concentrate on a task over a period of time without being distracted.
* Ability to maintain composure, keep emotions in check and avoid aggressive behavior, even in very difficult situations.
Physical Demands:
* While performing the duties of this job, the employee is occasionally required to stand; walk; sit; twist; use hands to handle; push; pull or feel; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; and talk or hear.
* The employee must regularly lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds.
* Specific vision abilities required by this job include close vision, distance vision, color vision and ability to adjust focus.
* Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Work Environment:
* While performing the duties of this job, the employee is occasionally exposed to risk of electrical shock.
* The noise level in the work environment is usually moderate.
* Normal office environment.
Minimum Qualifications:
* High School Diploma or General Education Degree (GED) and one to three months related experience or related training/certification preferred.
Work Environment:
* This position is onsite at 2210 Landmark Place, Manasquan NJ 08736
Pay and Benefits Disclosure:
The pay range for this role is $20.00 - $24.00 an hour. We offer employees access to healthcare benefits, a 401(k) plan and company match, short-term and long-term disability coverage, life insurance, wellbeing benefits and paid time off among others. Employees accrue up to 120 hours in their first year. Your accrual rate increases after your first year. We also offer 6 paid holidays.
$20-24 hourly Auto-Apply 7d ago
Temporary Contact Call Center Associate
Ieee 4.9
Call center agent job in Piscataway, NJ
Temporary Contact CallCenter Associate - 250336: N/A Description Job Summary:The IEEE Contact Center Associate will be responsible to service and troubleshooting IEEE Product & Service challenges presented by internal and external customers, including members, individuals, staff and volunteers via chat, bulk mail, phone, and interdepartmental communications.
The incumbent in the role provides prompt and professional high quality service and solutions on a consistent level.
He/She will assume ownership and accountability for resolution of all inquiries, attend training to develop job skills, products/services knowledge, and Contact Center skills.
This individual works well with minimal supervisor interactions and can make decisions to deliver high satisfaction to our members and customers.
This position is under general supervision and typically reports to a Supervisor.
Essential Functions:Typical tasks include but are not limited to: Provide practical solutions to IEEE members, customers, and volunteers Understands the methodology and works on problem solving solutions Receive research and respond to member and customer inquiries Provide personalized support concerning IEEE products, services and benefits Follow Contact Center SOP (Standard Operating Procedures) And other responsibilities as designated by department management Qualifications Education and Experience:Bachelor's degree is preferred but is not required for this position based on equivalent and progressive experience in lieu of a degree2+ years customer service experience Demonstrates knowledge of and ability to grasp technical language, functionality, and support for Contact Center support systems, in particular OSC or similar CRM software.
Skills & Other Requirements:Strong organization skills Team oriented; ability to partner and share information and foster relationships Must have excellent communications skills with the ability to interact in a professional manner with all levels of staff, suppliers, and volunteers.
Must have working knowledge of MS Office Applications (Word, Excel, Power Point, Access) CRM Database experience is a plus Shift: 8am-4:30pm Salary Range: $20-$25/hr For information on work demands and conditions required for this position, please consult the reference document, “Physical, Mental, and Work Environment Standards for IEEE Positions.
” This position is classified under Category I - office positions.
IEEE is an EEO/AAP Employer/Protected Veteran/Disabled.
Disclaimer: This outlines the general nature and key features performed by various positions that share the same job.
It is not designed to contain or be interpreted as a comprehensive inventory of all duties and qualifications required of employees assigned to the job.
Nothing in this restricts management's right to assign or re-assign duties to this job at any time due to reasonable accommodations or other business reasons.
Nothing in this job description restricts management's right to assign or re-assign duties to this job at any time due to reasonable accommodations or other business reasons.
Job: Customer Service Primary Location: United States-New Jersey-Piscataway Schedule: Full-time Job Type: Temporary Job Posting: Dec 10, 2025, 9:10:40 PM
$20-25 hourly Auto-Apply 17h ago
Call Center Agent
Calm Water and Bath
Call center agent job in Cherry Hill, NJ
Job Description
Are you someone whose voice instantly puts people at ease? At Calm Water & Bath in Cherry Hill, NJ, we're searching for full‑time or part-time CallCenterAgents who bring warmth, clarity, and confidence to every conversation. With multiple hybrid remote/in-office positions available, apply today!
QUALIFICATIONS
Calm and professional demeanor
Strong verbal and written communication skills
Comfortable with phone, text, email, and CRM systems
Ability to follow established processes while staying personable
Preferred qualifications include prior callcenter, appointment‑setting, or customer service experience, and home improvement exposure is a plus for this hybrid remote/in-office role.
PAY: Our full-time or part-time CallCenterAgent earns $40,000-$70,000 per year, including hourly, salary, and base + commission options.
BENEFITS:
Paid time off (PTO)
Bonuses
Growth opportunities
Mentor/apprentice program
Keep reading to learn more about this hybrid remote/in-office position as our CallCenterAgent!
A DAY IN THE LIFE OF A CALLCENTERAGENT
This position offers full‑time or part‑time hours from 8 am-8 pm Monday-Thursday, 8 am-6 pm Friday, and 10 am-4 pm Saturday and Sunday, with availability for mornings, evenings, and weekends.
In this hybrid remote/in-office role, you'll start each day creating calm from the first interaction. You'll answer calls, texts, emails, and web inquiries with warmth, guide homeowners through next steps, qualify leads, schedule appointments, and document everything in the CRM. Each conversation sets the tone for the homeowner's experience, making you a trusted first point of contact for the Calm Water & Bath brand.
ABOUT US
We're Calm Water & Bath-and yes, we remodel bathrooms, but what we really create is daily serenity. Because the bathroom is where every day begins and ends, our work directly impacts people's comfort, safety, and sense of calm. We focus deeply on supporting team members as they become the highest version of themselves, offering mentorship, respectful and intentional leadership, and a grounded environment where people feel valued, inspired, and genuinely seen. We believe work should feel meaningful and human, and we're committed to creating a space where growth is encouraged, calm is protected, and a sense of purpose is woven into everything we do.
Why here (and not the place down the road):
Purpose beyond the paycheck - Your work creates daily peace of mind for homeowners.
People-first culture - No chaos or fear-based leadership. We prize emotional intelligence, clarity, and respect.
Real growth - We're scaling; you'll have room to learn, lead, evolve, and ultimately rise to your greatest potential.
Community impact - Help South Jersey homeowners feel safe, supported, and proud of their homes.
Great people, great energy - Kind, driven, growth-minded teammates who protect a healthy environment.
ARE YOU READY FOR THIS FULL-TIME OR PART-TIME OPPORTUNITY?
If you're ready to bring empathy, professionalism, and purpose to every interaction, apply today for this full-time or part-time role! Our initial application process is quick, easy, and mobile‑friendly, so you can get started in minutes.
Job Posted by ApplicantPro
$40k-70k yearly 5d ago
Call Center Agent (Client Experience & Inside Sales)
Arrow Pest Control
Call center agent job in Morganville, NJ
Job DescriptionSalary: $20 - $24 Hourly DOE
CallCenterAgent (Client Experience & Inside Sales)
Schedule: MonFri 8:00 AM5:00 PM Occasional Sat 8:00 AM12:00 PM (Remote)
Arrow Pest Control is seeking an experienced CallCenterAgent to join our Client Experience Division. This role focuses on customer service, appointment scheduling, inside sales, and client retention for a fast-paced service company. If you have strong communication skills, enjoy helping customers, and want to be part of a supportive team environment, this role may be the perfect fit.
Compensation
Starting Pay: $20$24 per hour, based on experience
Additional earning potential through monthly commission and performance bonuses
Benefits
Health, Dental & Vision Insurance
Long-Term Disability
Company-Paid Life Insurance
401(k) with Company Match
Paid Training
Growth opportunities within a family-owned company
Responsibilities
Answer inbound customer calls with professionalism and accuracy
Schedule pest control services and coordinate with field technicians
Conduct outbound follow-up calls and service reminders
Support inside sales by identifying customer needs and recommending service programs
Maintain detailed notes and data in CRM systems
Assist with client retention and proactive outreach
Work collaboratively with the Customer Experience and Operations teams
Deliver exceptional service that aligns with the company'sCore Values
Qualifications
Minimum 2 years of callcenter experience required
Strong customer service and communication skills
Ability to multitask in a fast-paced environment
High attention to detail and accuracy
Positive, team-oriented attitude
High School Diploma or equivalent (required)
Experience in a service-based company preferred
Bilingual candidates are a plus
Why Work With Us?
Arrow Pest Control is a family-owned New Jersey company with over 50 years of service. Our team is built on strong values We Do The Work, Lead By Example, Always Safety First, Always Be Present, We Are All Brand Ambassadors, and We Are Pioneers. We provide a supportive environment where team members grow, succeed, and make a meaningful impact on our clients.
Work Location
Morganville, NJ On-site
(Occasional remote Saturday hours 8:00 AM12:00 PM)
How to Apply
Apply directly through Indeed with your resume. Qualified applicants will be contacted to schedule an interview.
$20-24 hourly 30d ago
Call Center Agent
Abacus Dermatology Manage
Call center agent job in Toms River, NJ
We are seeking a CallCenterAgent to join our team!
We are seeking a CallCenterAgent to join our team! You will be responsible for helping patients with location and other requested service information for our practice.
Responsibilities include (but not limited to):
Handle customer inquiries in a polite and firm manner
Help deescalate issues and incoming grievances
Provide information about the products and services the practice provides
Troubleshoot and resolve product issues and concerns
Document and update customer records based on interactions and as needed
Develop and maintain a knowledge base of the evolving products and services
Qualifications:
Previous experience in customer service, sales, or other related fields
Ability to build rapport with clients
Ability to prioritize and multitask putting patients and clients as a priority
Positive and professional demeanor with a willing attitude
Excellent written and verbal communication skills
Monday- Thursday 11:00am-7:00pm and Friday 9:30am-5:30pm.
$29k-42k yearly est. Auto-Apply 60d+ ago
Customer Service Agent
DSV Road Transport 4.5
Call center agent job in Carteret, NJ
FRAUD ALERT: Please note that DSV will never request a chat interview or solicit funds from applicants or employees through its interviewing and hiring process. We do not require any form of payment and will not ask for personal financial information, such as credit card or bank account number. Our recruiters have an @dsv.com or @us.dsv.com email address. If you question the legitimacy of any DSV job posting, please reach out to *************.
DSV - Global transport and logistics
In 1976, ten independent hauliers joined forces and founded DSV in Denmark. Since then, DSV has evolved to become the world's 3rd largest supplier of global solutions within transport and logistics. Today, we add value to our customers' entire supply chain by transporting, storing, packaging, re-packaging, processing and clearing all types of goods. We work every day from our many offices in more than 80 countries to ensure a steady supply of goods to production lines, outlets, stores and consumers all over the world. Our reach is global yet our presence is local and close to our customers. Read more at ***********
Location: USA - Carteret, Salt Meadow Rd
Division: Solutions
Job Posting Title: Customer Service Agent - 105880
Time Type: Full Time
POSITION SUMMARY
The CSR is responsible for building rapport and trust with Clients by delivering exceptional service to them consistently. Client Service Representatives are responsible for accurate and timely data entry of shipping and receiving information for single and/or multiple Customers. CSRs are also responsible for accurate and timely order processing to support the efficient operation of the site.
As part of the DSV team, Associates are expected to meet company objectives in the areas of performance, safety, and quality. Associates are expected to comply with all corporate and site-specific policies.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Customer Service
* Process and input all customer orders.
* Running and printing shipments from WMS.
* Run stock reports to check for product availability.
* Generate all related paperwork and necessary information required for customer work orders
* Checking all orders for special requests
* Expediting any order as necessary, trace orders as required and notify customer of any activity concerning their merchandise.
* Follow up with other departments to ensure the service standards are being met.
* Assure proper invoicing of accounts by verifying customers as required.
* Handles returned merchandise in an efficient manner and assure proper credit is given to the customer.
Customer Interfacing Activities
* Maintain a good working relationship with customers by responding to all inquiries and complaints concerning work-orders, invoicing, shipments, inventory management, including any signs of customer dissatisfaction.
* Act as a liaison between the warehouse and the customer in administration of accounts and between the office and customer regarding invoicing and credit changes.
Documentation
* Ensure the accuracy of all receiving and shipping documents.
* Gather and maintain all data and records relative to shipping and receiving activities.
* Assure that receiving counts match packing lists and purchase orders and that shipping count match picking documents.
* Prepare any reports concerning customer service as required by supervisors.
* Assist in resolving any discrepancies.
Data Entry
* Operate the computer terminal in a proficient manner.
* Enter and verify data regarding customer orders, shipments, receipts, physical inventories, adjustments, etc., in an accurate and timely fashion.
Clerical
* Oversee all paperwork associated with orders and maintain the corresponding files.
* Answer phone calls and operates various types of office machines and computers necessary to perform duties.
* Greet customers and visitors to the office.
* Effectively correspond with customers as required.
Communication
* Answer incoming telephone calls in a cheerful, courteous, and timely manner.
* Promptly route each call to the proper party, taking messages when necessary.
* Assist callers with general information and inquires.
* Direct visitors to appropriate department.
* Assist drivers at check in window various times though out the day.
OTHER DUTIES (Site Specific)
* CSR's may be expected to cross train in other administrative staff functions to support the site and contribute to associate development.
* Work overtime as dictated by business whether mandatory or voluntary.
SUPERVISORY RESPONSIBILITIES
* None
MINIMUM REQUIRED QUALIFICATIONS
Education and/or Experience
* Must have a high school diploma or general education degree (GED).
* 1 year experience in Customer Service-related capacity
* Must be able to work in unregulated temperatures within the warehouse during the warmer and colder months can range from mild to moderate
Certificates, Licenses, Registrations or Professional Designations
* N/A
SKILLS, KNOWLEDGE AND ABILITIES
Computer Skills
* Intermediate computer skills
* Proficient with MS Office Applications
* WMS functions
Language Skills
* English (reading, writing, verbal)
* Business writing proficiency
Mathematical Skills
* Intermediate level to verify quantities of product, count inventory, or perform other duties associated with handling, storing, and distributing client products.
Other
* Strong attention to detail accuracy and accomplish job task in a timely manner.
* Ability to perform duties with minimal supervision or guidance.
* Ability to multi-task
* Effective communication skills
* Must be able to effectively adapt to change and thrive in a stimulating, fast-paced work environment.
PREFERRED QUALIFICATIONS
* 1-3 years warehouse/logistics support experience
* 2-3 years' experience in Customer Service-related capacity
PHYSICAL DEMANDS
Occasionally
* Handling/Fingering, Sitting
Frequently
* Bending
Constantly
* Walking and Standing
Ability to Lift/Carry and Push/Pull
* 21-50 pounds
o Reach above shoulder, reach outward, squat, or kneel.
Other Physical Requirements:
WORK ENVIRONMENT
While performing the duties of this job, the employee rarely is exposed to fumes or airborne particles, toxic or caustic chemicals. The noise level in the work environment is usually low to moderate.
For this position, the expected base pay range is $19- $21 hourly. Actual compensation will be determined based on job-related factors, including relevant experience, skills, education or certifications, and geographic location, consistent with applicable laws and company policy.
DSV offers a comprehensive benefits program designed to support the health and well-being of employees and their families. Benefits include medical, prescription, dental, vision, and life insurance, as well as flexible spending accounts (FSAs), health savings accounts (HSAs) (for eligible plans), and short- and long-term disability coverage.
Employees also have access to wellness resources, Employee Assistance Program (EAP) services, and other support benefits. Financial benefits include participation in the DSV 401(k) plan, which provides company matching contributions of up to 5%.
To support work-life balance, DSV offers various paid time off programs and paid company holidays. Specific PTO and leave programs may vary by location and division in accordance with state or local laws.
DSV is an equal employment opportunity employer. Candidates are considered for employment without regard to race, creed, color, national origin, age, sex, religion, ancestry, disability, veteran status, marital status, gender identity, sexual orientation, national origin, or any other characteristic protected by applicable federal, state or local law. If you require special assistance or accommodation while seeking employment with DSV, please contact Human Resources at *************. If you are interested in learning the status of your application, please note you will be contacted directly by the appropriate human resources contact person if you are selected for further consideration. DSV reserves the right to defer or close a vacancy at any time.
DSV - Global transport and logistics
Working at DSV means playing in a different league.
As a global leader in transport and logistics, we have been on an extraordinary journey of growth. Let's grow together as we continue to innovate, digitalise and build on our achievements.
With close to 160,000 colleagues in over 90 countries, we work every day to offer solid services and meet our customers' needs and help them achieve their goals. We know that the best way to achieve this is by bringing in new talent, fresh perspectives and ambitious individuals like you.
At DSV, performance is in our DNA. We don't just work - we aim to shape the future of logistics. This ambition fuels a dynamic environment built on collaboration with world-class team players, accountability and action. We value inclusivity, embrace different cultures and respect the dignity and rights of every individual. If you want to make an impact, be trusted by customers and grow your career in a forward-thinking company - this is the place to be.
Start here. Go anywhere
Visit dsv.com and follow us on LinkedIn and Facebook.
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$19-21 hourly Easy Apply 16d ago
Temporary Contact Call Center Associate
Institute of Electrical and Electronics Engineers
Call center agent job in Piscataway, NJ
Education and Experience:
Bachelor's degree is preferred but is not required for this position based on equivalent and progressive experience in lieu of a degree
2+ years customer service experience
Demonstrates knowledge of and ability to grasp technical language, functionality, and support for Contact Center support systems, in particular OSC or similar CRM software.
Skills & Other Requirements:
Strong organization skills
Team oriented; ability to partner and share information and foster relationships
Must have excellent communications skills with the ability to interact in a professional manner with all levels of staff, suppliers, and volunteers.
Must have working knowledge of MS Office Applications (Word, Excel, Power Point, Access)
CRM Database experience is a plus
Shift\: 8am-4\:30pm
Salary Range\: $20-$25/hr
For information on work demands and conditions required for this position, please consult the reference document, “Physical, Mental, and Work Environment Standards for IEEE Positions.” This position is classified under Category I - office positions. IEEE is an EEO/AAP Employer/Protected Veteran/Disabled. Disclaimer: This outlines the general nature and key features performed by various positions that share the same job. It is not designed to contain or be interpreted as a comprehensive inventory of all duties and qualifications required of employees assigned to the job. Nothing in this restricts management's right to assign or re-assign duties to this job at any time due to reasonable accommodations or other business reasons. Nothing in this job description restricts management's right to assign or re-assign duties to this job at any time due to reasonable accommodations or other business reasons.
Job Summary:
The IEEE Contact Center Associate will be responsible to service and troubleshooting IEEE Product & Service challenges presented by internal and external customers, including members, individuals, staff and volunteers via chat, bulk mail, phone, and interdepartmental communications.
The incumbent in the role provides prompt and professional high quality service and solutions on a consistent level. He/She will assume ownership and accountability for resolution of all inquiries, attend training to develop job skills, products/services knowledge, and Contact Center skills. This individual works well with minimal supervisor interactions and can make decisions to deliver high satisfaction to our members and customers. This position is under general supervision and typically reports to a Supervisor.
Essential Functions:
Typical tasks include but are not limited to:
Provide practical solutions to IEEE members, customers, and volunteers
Understands the methodology and works on problem solving solutions
Receive research and respond to member and customer inquiries
Provide personalized support concerning IEEE products, services and benefits
Follow Contact Center SOP (Standard Operating Procedures)
And other responsibilities as designated by department management
$20-25 hourly Auto-Apply 50d ago
Call Center Representative
Transtar Industries Inc.
Call center agent job in Trenton, NJ
WHO WE ARE:
How will transportation and mobility evolve? What will the vehicle of the future look like - and how will those vehicles be repaired?
How can the next chapter of your career contribute to solving these transportation challenges and more?
NexaMotion Group is on a mission to
simplify complex vehicle repair to keep the world moving
.
We are a leading automotive parts distributor represented across the U.S., Puerto Rico, and Canada, and through patent-winning software and technology, we are revolutionizing our industry.
What has remained constant throughout our 50-year history of transformation is our dedication to our customers, our team members, and to the values on which NMG was founded:
Commitment
,
Humility
,
Optimism
,
Integrity
, and
Respect
.
A career with NGM offers the opportunity to make an impact within a rapidly growing organization - the chance to learn, lead, collaborate, and connect with other solutions-oriented, forward-thinking professionals. We invest meaningfully in training and development, empowering you to build your future alongside ours and shape a career unique to your talents, interest, and purpose.
THE OPPORTUNITY:
We are looking for a motivated and customer-oriented CallCenter Representative to join our team in the automotive aftermarket industry. The Counter Sales Representative will be responsible for providing excellent customer service, assisting customers with their automotive parts needs, and driving sales at our counter. This role requires strong product knowledge, sales skills, and a passion for automobiles.
RESPONSIBILITIES:
Assists customers in determining and selecting appropriate parts. Provides price quotes and other parts information.
Informs customers of specials and companion part requirements, ensuring that the customer is exposed to the full product line.
Represents branch in a professional manner, remaining friendly and courteous in all customer and coworker interactions.
Fills parts orders from stock.
Notifies manager of out-of-stock parts or other department materials that require immediate attention. Locates out-of-stock parts from external sources and submits emergency orders, as necessary.
Notifies customers of receipt of special order parts. Informs customers of parts order arrival and delivery date.
Verifies will-call and back orders weekly and returns to vendors. Follows up on back orders.
Provides customers with their copy of invoices. Receives payment for retail purchases. Obtains credit authorizations or required signatures for charge sales.
Meet Monthly, Quarterly & Annual sales goal.
Issues credits for returned parts after verifying purchase and pricing by reviewing original invoice.
Participates in annual physical inventory.
Assists Branch Manager with maintaining lost sales tracking program.
Keeps work area clean and free of clutter. Performs weekly branch cleaning in cooperation with the rest of the branch staff.
Stays informed of new products and product updates.
Performs other duties as assigned.
KEY QUALIFICATIONS:
High school diploma or equivalent;
3+ years of experience in automotive aftermarket inside/counter sales
Proficiency in computer systems and experience with point-of-sale systems
PREFERRED QUALIFICATIONS:
Associate's or bachelor's degree preferred.
Familiarity with automotive parts catalogs and inventory management systems is a plus.
SKILLS & ABILITIES:
Experience using automotive aftermarket parts cataloging
Automotive aftermarket parts knowledge
Ability to multi-task, work under pressure
Relationship building
Experience using web based order portals
Strong customer service philosophy
Proven track record of meeting counter sales targets
Proficiency in POS order punch out platforms
WORK ENVIRONMENT:
The work environment for a CallCenter Representative in the automotive aftermarket industry is typically fast-paced and dynamic. You will primarily operate within a retail or wholesale environment, interacting directly with customers and collaborating with colleagues to meet sales targets. The setting may involve exposure to various automotive parts, equipment, and tools. Depending on the location, you may work indoors at a sales counter or showroom, with occasional outdoor tasks such as loading and unloading merchandise. Flexibility in scheduling may be required to accommodate peak business hours, which could include evenings, weekends, and holidays.
PHYSICAL DEMANDS:
Stand for extended periods.
Lift and carry automotive parts or equipment weighing up to 50 pounds.
Bend, stoop, reach, and handle merchandise.
Use manual dexterity to operate cash registers, computers, and handheld devices.
Communicate effectively with customers and colleagues verbally and in writing.
TRAVEL REQUIREMENTS:
No travel required.
$28k-37k yearly est. Auto-Apply 15d ago
Automotive Parts Customer Service Agent
Burns Honda 4.2
Call center agent job in Marlton, NJ
Job DescriptionAutomotive Parts Customer Service Agent
We're looking for a full-time Automotive Parts Customer Service Agent to join our online Honda parts retail team. If you're kind, patient, and take pride in doing things right the first time - while juggling emails, orders, and phone calls - this position has your name on it. This role focuses on helping customers nationwide through our online store, ensuring every order is handled with accuracy, efficiency, and genuine customer care.
Schedule
Monday through Friday, 8:00 AM - 4:30 PM No evenings. No weekends. Just solid, focused work during the day.
Responsibilities
Respond promptly and professionally to customer support tickets and phone calls
Provide friendly, accurate assistance with order inquiries, part fitment questions, and return requests
Process and bill orders daily through our online systems
Review and verify VINs to ensure proper part fitment before processing orders
Maintain accurate records of all orders, payments, and refunds
Coordinate with warehouse and shipping teams to resolve issues efficiently
Clearly explain company policies on returns, restocking fees, warranties, and shipping
Manage multiple tasks at once while maintaining attention to detail
Keep a positive, professional, and courteous tone with every customer
Requirements
Strong communication skills, both written and verbal
Top-tier computer and typing proficiency - fast, accurate, and confident
Experience in automotive parts, online retail, or dealership operations preferred
Ability to work independently in a fast-paced, detail-oriented environment
Dependable, organized, and driven to complete each task correctly
High School Diploma or GED required
Must maintain a professional demeanor and team-focused attitude
Benefits
Competitive pay
Medical benefits
Employee discounts on vehicle purchases, parts, and service
Paid time off
Comprehensive training and manufacturer support
Recognition programs and advancement opportunities
Why Work With Us
At Honda Factory Parts, we do things the right way - every order, every customer, every time. When you join our online parts team, you'll be part of a trusted name that values integrity, precision, and genuine service. You'll help customers across the country get the right Honda part the first time, while representing a brand built on excellence.
We are an Equal Opportunity Employer. We maintain a drug-free workplace.
We'd love to talk with you - apply today and become part of our online success story!
Submit to and successfully complete MVR, background check, and pre-employment drug test
$28k-32k yearly est. 18d ago
Call Center Rep
Prism Vision Group
Call center agent job in Pennington, NJ
RESPONSIBILITIES:
Schedule appointments for new patients, routine visits and follow-ups with the appropriate physician, and complete the new patient consultation form completely.
Schedule all patient appointments and prepare appropriate chart paperwork. Explain what they can expect when they arrive for their appointment.
Transfer calls to appropriate physician and staff when applicable.
Answers inquiries by clarifying desired information; researching, locating, and providing information. Resolves problems by clarifying issues; researching and exploring answers and alternative solutions; implementing solutions; escalating unresolved problems.
Ensure all messages are complete, concise and processed immediately or routed to the appropriate office/person.
Email, recommend web access, and mail all new patients a packet, which includes patient information, a health questionnaire, directions to the facility and the HIPAA forms.
Verify that all patients requiring referral have obtained appropriate referrals for visit and diagnostic testing.
Photocopy, fax, and email documents as requested in a timely manner.
Assist patients, physicians and office managers as requested.
At PRISM Vision Group, we believe great work deserves great rewards. Here's what you can expect when you join our team:
Competitive Compensation - Base salary, performance bonuses, and regular reviews.
Health & Wellness - Comprehensive medical , dental, and vision insurance; and wellness program.
Retirement Planning - 401(k) with company match.
Generous Time Off - Paid vacation, sick leave, and company holidays.
Learning & Development -career growth programs.
Other Perks - Commuter benefits, Voluntary Accident and Critical Illness plans, FSA/HSA and Dependent Care FSA. employee discounts, and more.
$28k-37k yearly est. 50d ago
Call Center Representative
Central Jersey Medical Center 4.4
Call center agent job in Perth Amboy, NJ
At CJMC, we rely on knowledgeable professionals to interact with our patients who have questions or concerns regarding their medical care. CallCenter Representative is responsible for providing effective customer service to patients, vendors, insurance companies and other medical facilities. Position requires excellent telephone communication skills, and a high level of skill in entering data into the computer while talking with patients. All employees of CJMC are responsible to perform their job practicing good risk management, quality assurance, and delivering excellent internal and external customer service in a professional and courteous manner.
Location is for Perth Amboy.
Responsibilities
Answering phones to respond to all inquiries made by patients, vendors, insurance companies and other medical facilities. Must be able to handle 100-200 incoming calls per day.
Knowledgeable of scheduling practices and policies of several departments across the medical center.
Re-scheduling patient appointments as required via telephone calls and written notifications to patients.
Screening and routing patient calls to other departments efficiently, insuring accurate registration, appointment scheduling and follow-up appointment scheduling in database.
Taking clear and accurate messages on behalf of other departments.
Responding to patient's questions and needs by editing, canceling and re-scheduling appointment as necessary according to clinic protocols.
Reviewing physician schedules regularly to maximize capacity and verify correct scheduling.
Faxing medical records to facilities authorized to receive patient information.
Maintains a good working relationship and effective communication both within the department and with other departments for the benefit of the patient.
Inform callers of CJMC policies: timely arrival, bringing appropriate documentation to their appointment (insurance card, photo ID, discharge documents, forms), and cancellation/no show policy.
Other duties as assigned.
Qualifications
High school degree or equivalent required
Bilingual Spanish Speaker is required
Experience working in a callcenter or customer-support role or medical office preferred
Strong active-listening and verbal-communication skills
Proficiency in problem-solving
Ability to multitask and manage time effectively
Basic use of Microsoft Office Outlook, Word and Excel
Minimum typing speed of 38-40 words per minute
Physical Demands
Extended periods of sitting and typing are required. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to perform a range of physical activities that are essential to the core work functions outlined in this document.
We are an Equal Opportunity Employer
We provide a great work environment with great benefits:
401(k)
Dental insurance
Flexible schedule
Health insurance
Life insurance
Paid time off
Vision insurance
Please apply directly at: ***********************************************************
$28k-35k yearly est. Auto-Apply 15d ago
Call Center Representative- HVAC, Plumbing & Electrical
McHales
Call center agent job in Levittown, PA
NOW HIRING! Full Time Customer Service Representative- HVAC, Plumbing & Electrical Why Choose McHales?
Incentive-packed pay structure
Generous Paid Time Off (yes, we want you to have a life)
Full Comprehensive health benefits
We prioritize Family Dynamics and champion Work-Life Harmony
About Us:
McHales has been rooted in Levittown since 1950. (Before Google was even a sparkle in the internet's eye.) We've grown into one of Bucks County's top employers by keeping it simple: treat people right, offer real opportunities, and never underestimate the power of a well-timed dad joke.
You've seen our trucks, maybe seen us on Facebook-now, you've got the chance to
join
the team!
We're on the hunt for a Self-Motivated Customer Service Rockstar to join our CallCenter team. You'll be the cheerful voice that helps our customers get top-tier plumbing, HVAC, and electrical services scheduled-with a smile.
What You'll Be Doing:
Turning inbound calls into booked appointments.
Utilizing call scripts-
with
personality.
Address concerns with confidence and care.
Making outbound calls to existing customers (no cold calling!) to schedule system checks during slower seasons-helping keep the call board full and our customers happy. Confidence and comfort on the phone are a must!
Creating genuine connections and winning loyal customers for life.
Participating in training sessions to sharpen your skills.
Keeping customer records up-to-date and organized.
Success Traits:
2+ years of CSR/callcenter experience (Industry based experience is highly preferred- HVAC/ Plumbing or Electrical)
Tech savvy, quick on the keyboard, and phone friendly
Dependable, and can work well under pressure- even when the summer heat starts flipping personality switches in people!
Friendly, upbeat communicator- both written and spoken
CRM experience is a big plus (ServiceTitan, Salesforce, Housecall Pro, etc.)
In-office availability & flexibility- Must be able to work each of the following shift schedules: Monday- Friday 7am- 3pm, 8am- 4pm, 9am - 5pm and 10am- 6pm on a rotating basis. Saturday's from 8am-12pm on a monthly rotation. (But is still subject to change)
What We Provide:
Hourly pay + performance-based incentives to keep you motivated! Top performers here don't just do well here- they're Bucks County royalty.
Medical, 401K match, paid holidays, & birthday celebrations
A fun, family-oriented workplace that feels like home
Coworkers who turn into lifelong friends
A place where your voice matters, and growth is appreciated
Come for the job, stay for the people and thrive in the career!
Apply today and let's connect! We can't wait to meet you- cape, coffee, and all!
If you're interested in applying in person, walk-ins are welcome at our office Monday through Friday from 7:30 AM to 3:00 PM.
Please submit a copy of your resume for consideration.
$26k-35k yearly est. Auto-Apply 26d ago
Call Center Representative- HVAC, Plumbing & Electrical
McHales Inc.
Call center agent job in Levittown, PA
Job Description
NOW HIRING! Full Time Customer Service Representative- HVAC, Plumbing & Electrical Why Choose McHales?
Incentive-packed pay structure
Generous Paid Time Off (yes, we want you to have a life)
Full Comprehensive health benefits
We prioritize Family Dynamics and champion Work-Life Harmony
About Us:
McHales has been rooted in Levittown since 1950. (Before Google was even a sparkle in the internet's eye.) We've grown into one of Bucks County's top employers by keeping it simple: treat people right, offer real opportunities, and never underestimate the power of a well-timed dad joke.
You've seen our trucks, maybe seen us on Facebook-now, you've got the chance to
join
the team!
We're on the hunt for a Self-Motivated Customer Service Rockstar to join our CallCenter team. You'll be the cheerful voice that helps our customers get top-tier plumbing, HVAC, and electrical services scheduled-with a smile.
What You'll Be Doing:
Turning inbound calls into booked appointments.
Utilizing call scripts-
with
personality.
Address concerns with confidence and care.
Making outbound calls to existing customers (no cold calling!) to schedule system checks during slower seasons-helping keep the call board full and our customers happy. Confidence and comfort on the phone are a must!
Creating genuine connections and winning loyal customers for life.
Participating in training sessions to sharpen your skills.
Keeping customer records up-to-date and organized.
Success Traits:
2+ years of CSR/callcenter experience (Industry based experience is highly preferred- HVAC/ Plumbing or Electrical)
Tech savvy, quick on the keyboard, and phone friendly
Dependable, and can work well under pressure- even when the summer heat starts flipping personality switches in people!
Friendly, upbeat communicator- both written and spoken
CRM experience is a big plus (ServiceTitan, Salesforce, Housecall Pro, etc.)
In-office availability & flexibility- Must be able to work each of the following shift schedules: Monday- Friday 7am- 3pm, 8am- 4pm, 9am - 5pm and 10am- 6pm on a rotating basis. Saturday's from 8am-12pm on a monthly rotation. (But is still subject to change)
What We Provide:
Hourly pay + performance-based incentives to keep you motivated! Top performers here don't just do well here- they're Bucks County royalty.
Medical, 401K match, paid holidays, & birthday celebrations
A fun, family-oriented workplace that feels like home
Coworkers who turn into lifelong friends
A place where your voice matters, and growth is appreciated
Come for the job, stay for the people and thrive in the career!
Apply today and let's connect! We can't wait to meet you- cape, coffee, and all!
If you're interested in applying in person, walk-ins are welcome at our office Monday through Friday from 7:30 AM to 3:00 PM.
Please submit a copy of your resume for consideration.
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$26k-35k yearly est. 28d ago
Call Center Representative
Ks Insurance Group 4.0
Call center agent job in Marlton, NJ
Job DescriptionCall Center Representative
We are expanding and hiring 2 motivated CallCenter Representatives to handle inbound calls from customers already interested in our products and services. This is a sales-focused customer service role, where your job is to confidently guide callers through the purchase process and help them choose the best solution for their needs.
No cold calling. No outbound dialing.
What You'll Be Doing
Answer inbound calls only from warm, interested customers
Provide clear, professional information about our products and services
Walk customers step-by-step through the purchasing process
Ask the right questions to identify needs and recommend solutions
Close sales while delivering excellent customer experience
Accurately document customer interactions and orders
What We're Looking For
Strong communication and listening skills
Comfortable selling while servicing customers
Confident, friendly, and professional phone presence
Ability to follow scripts while sounding natural and conversational
Coachable, reliable, and goal-oriented
Prior customer service or sales experience is a plus (but not required)
Why This Role Is a Great Opportunity
Inbound calls only - no cold calling
Warm leads who are already interested
Structured training and clear sales process
Stable, full-time position
Opportunity to earn based on performance
Supportive team environment
Schedule
Full-time position
Set schedule (details provided during interview)
How to Apply
Apply today if you enjoy helping people and closing deals.
We are actively interviewing and hiring immediately.
$29k-39k yearly est. 11d ago
BDC Call Center
Open Road Auto Group 4.3
Call center agent job in Edison, NJ
Business Development Representative
Open Road Auto Group embodies a diverse culture of talent, leadership, and professionalism in an environment that supports and encourages innovation, accountability, growth, and fun. This is the “Road Most Traveled” and the “Road Most Successful.”
Responsibilities:
Respond to incoming e-mail with an attempted phone call, followed up with a series of outgoing e-mails that end in a price quote.
Answer all incoming calls and chat/call requests promptly.
Convert sales opportunities into a confirmed appointment or turn them to a Sales Brand Specialist.
Set confirmed appointments.
Record every contact you have with customers, regardless of source or type, in tracking system.
Complete your daily scheduled contact tasks.
Qualifications:
Ability to communicate effectively with others
Time management skills
Ability to type efficiently to enter accurate information into tracking system
Basic Computer skills
*This in no way states or implies that these are the only duties and responsibilities to be performed by this employee. The employee will be required to follow any other instructions and to perform any other duties and responsibilities upon the reasonable request of a supervisor. This job description is subject to revision at the discretion of the company.
Company Profile:
Open Road Auto Group owns and operates over twenty-five automotive facilities including seventeen dealerships throughout the New York/New Jersey metropolitan area. Currently, we are ranked as one of the largest automotive groups in the nation by Automotive News. We specialize in providing “in-demand” vehicles, both new and pre-owned, for our customers who have come to expect a “Five-Star customer service experience”.
With over 50 years of automotive experience, our mission is to remain one of the premier automobile retailers in the country, providing the best opportunities for our team members, customers and communities. We understand and acknowledge the importance of our customers and in doing so we strive to develop a highly motivated, world-class, workforce that is committed to satisfying their needs.
At Open Road we know our employees, and their achievements, drive our culture and success.
Our Total Compensation Rewards Program includes:
BASE PAY - Determined by competitive market pay rate for your job, your skills, experience and performance
BONUSES - Rewards achievement of specific business goals, in eligible positions
BENEFITS - Include wellness coverage, optional benefits, income protection, 401(k), and purchase programs, such as:
Medical, Dental and Vision Plans
Vacation Time / Personal Time
Short and Long Term Disability
Life Insurance
401(k) Retirement Plan with employer match
Manufacturer Certifications
Leadership Training Programs
Vehicle Purchase Discounts
Wellness Initiatives
Volunteer Time
$30k-35k yearly est. Auto-Apply 24d ago
Customer Service Agent
Seastreak, LLC
Call center agent job in Atlantic Highlands, NJ
About Seastreak: Seastreak provides fast passenger ferry services in the New York metropolitan area. We proudly offer high-speed catamaran services to points in Manhattan, central New Jersey, Nantucket, Martha's Vineyard, and more with a fleet of robust vessels.
In addition to commuter services to and from Manhattan and New Jersey, we offer an array of special events, sightseeing cruises and tours, daytrips, and getaways year-round.
Job Summary: Seastreak is now hiring a Customer Service Representative to work in our Atlantic Highlands, and Highlands, New Jersey offices.
We are an equal opportunity employer. Applicants are considered for positions without regard to veteran status, uniformed servicemember status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other category protected by applicable federal, state, or local laws.
Primary Responsibilities:
Answering phones
Selling tickets and making reservations by phone and in person, using an online booking system
Scanning tickets as passengers board
Responding to customer questions and inquiries
Organizing passenger lines
Keep customer areas clean
Skills and Qualifications:
High School diploma
Experience in customer service (preferred)
Must be able to obtain a TWIC (Transportation Worker Identification Credential) after being hired. Certain felonies may exclude you from obtaining one
Excellent communication skills
Ability to learn and successfully navigate an online reservation system
Can provide the highest level of customer service and professionalism to all passengers
Willingness to familiarize oneself with Seastreak's current offerings and schedules to best assist customer
How much does a call center agent earn in Jackson, NJ?
The average call center agent in Jackson, NJ earns between $25,000 and $49,000 annually. This compares to the national average call center agent range of $23,000 to $41,000.