Best cities for a call center agent
The best cities for call center agents are Fort Wayne, IN, Winston-Salem, NC, and Nashville, TN, based on factors like average salary and job availability per capita. Jobs and pay for call center agents vary across the country, but we've determined the ten best cities for call center agents in the U.S.
Whether you're starting your career as a call center agent or considering a move, this list of the best cities for call center agents to live in will help you decide. These aren't just the best-paying cities for call center agents. We also consider how easy it is to find work as a call center agent. While the absolute best city for call center agents is Fort Wayne, IN, there are plenty of other great places to consider.
Keep reading to learn more about the best cities for call center agents in 2024.
If you're looking for a call center agent job, here are five companies hiring now:
10 best cities for call center agents in 2025
1. Fort Wayne, IN
Call center agent jobs in Fort WayneTotal call center agent jobs: 7 Average annual salary: $32,622 Lowest 10 percent warn: $23,000 Highest 10 percent earn: $46,000 Location quotient: 4.91 2. Winston-Salem, NC
Call center agent jobs in Winston-SalemTotal call center agent jobs: 10 Average annual salary: $31,486 Lowest 10 percent warn: $22,000 Highest 10 percent earn: $43,000 Location quotient: 8.39 3. Nashville, TN
Call center agent jobs in NashvilleTotal call center agent jobs: 40 Average annual salary: $28,547 Lowest 10 percent warn: $20,000 Highest 10 percent earn: $39,000 Location quotient: 6.22 4. Columbus, OH
Call center agent jobs in ColumbusTotal call center agent jobs: 27 Average annual salary: $33,199 Lowest 10 percent warn: $23,000 Highest 10 percent earn: $46,000 Location quotient: 2.47 5. Milwaukee, WI
Call center agent jobs in MilwaukeeTotal call center agent jobs: 13 Average annual salary: $37,341 Lowest 10 percent warn: $26,000 Highest 10 percent earn: $52,000 Location quotient: 2.69 6. Louisville, KY
Call center agent jobs in LouisvilleTotal call center agent jobs: 23 Average annual salary: $29,841 Lowest 10 percent warn: $21,000 Highest 10 percent earn: $41,000 Location quotient: 5.33 7. Henderson, NV
Call center agent jobs in HendersonTotal call center agent jobs: 9 Average annual salary: $29,635 Lowest 10 percent warn: $21,000 Highest 10 percent earn: $41,000 Location quotient: 13.22 8. Memphis, TN
Call center agent jobs in MemphisTotal call center agent jobs: 27 Average annual salary: $27,886 Lowest 10 percent warn: $20,000 Highest 10 percent earn: $38,000 Location quotient: 5.57 9. Gilbert, AZ
Call center agent jobs in GilbertTotal call center agent jobs: 9 Average annual salary: $30,440 Lowest 10 percent warn: $21,000 Highest 10 percent earn: $42,000 Location quotient: 15.18 10. Anchorage, AK
Call center agent jobs in AnchorageTotal call center agent jobs: 4 Average annual salary: $36,701 Lowest 10 percent warn: $28,000 Highest 10 percent earn: $47,000 Location quotient: 3.22
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Best cities for call center agents
- Fort Wayne, IN
- Winston-Salem, NC
- Nashville, TN
- Columbus, OH
- Milwaukee, WI
- Louisville, KY
- Henderson, NV
- Memphis, TN
- Gilbert, AZ
- Anchorage, AK
Detailed list of the best cities for a call center agent
| Rank | City | Average salary | Lowest 10% Earn | Population | Job count |
|---|---|---|---|---|---|
| 1 | Fort Wayne, IN | $32,622 | $23,000 | 264,488 | 7 |
| 2 | Winston-Salem, NC | $31,486 | $22,000 | 242,203 | 10 |
| 3 | Nashville, TN | $28,547 | $20,000 | 660,388 | 40 |
| 4 | Columbus, OH | $33,199 | $23,000 | 860,090 | 27 |
| 5 | Milwaukee, WI | $37,341 | $26,000 | 595,047 | 13 |
| 6 | Louisville, KY | $29,841 | $21,000 | 597,337 | 23 |
| 7 | Henderson, NV | $29,635 | $21,000 | 292,969 | 9 |
| 8 | Memphis, TN | $27,886 | $20,000 | 652,717 | 27 |
| 9 | Gilbert, AZ | $30,440 | $21,000 | 237,133 | 9 |
| 10 | Anchorage, AK | $36,701 | $28,000 | 298,192 | 4 |
| 11 | Mesa, AZ | $30,424 | $21,000 | 484,587 | 8 |
| 12 | Madison, WI | $37,157 | $26,000 | 252,551 | 9 |
| 13 | Las Vegas, NV | $29,676 | $21,000 | 632,912 | 28 |
| 14 | San Antonio, TX | $28,788 | $20,000 | 1,492,510 | 50 |
| 15 | Cincinnati, OH | $32,098 | $22,000 | 298,800 | 10 |
| 16 | Minneapolis, MN | $38,742 | $27,000 | 413,651 | 16 |
| 17 | Wichita, KS | $28,568 | $20,000 | 389,902 | 10 |
| 18 | Indianapolis, IN | $31,029 | $22,000 | 855,164 | 19 |
| 19 | Phoenix, AZ | $30,450 | $21,000 | 1,615,017 | 57 |
| 20 | Raleigh, NC | $31,540 | $22,000 | 458,880 | 13 |
| 21 | Charlotte, NC | $30,926 | $22,000 | 842,051 | 38 |
| 22 | Saint Louis, MO | $29,687 | $21,000 | 311,404 | 39 |
| 23 | Lubbock, TX | $28,695 | $20,000 | 252,506 | 4 |
| 24 | Kansas City, MO | $29,345 | $20,000 | 481,420 | 16 |
| 25 | Saint Paul, MN | $38,737 | $27,000 | 302,398 | 4 |
| 26 | Pittsburgh, PA | $31,800 | $22,000 | 303,625 | 8 |
| 27 | Chicago, IL | $33,500 | $23,000 | 2,704,958 | 34 |
| 28 | Lexington, KY | $29,971 | $21,000 | 318,449 | 2 |
| 29 | Jacksonville, FL | $28,958 | $20,000 | 880,619 | 42 |
| 30 | Philadelphia, PA | $31,955 | $22,000 | 1,567,872 | 8 |
| 31 | Chesapeake, VA | $31,037 | $22,000 | 237,940 | 10 |
| 32 | Dallas, TX | $28,372 | $20,000 | 1,317,929 | 56 |
| 33 | Cleveland, OH | $34,874 | $24,000 | 385,809 | 1 |
| 34 | Reno, NV | $30,982 | $21,000 | 245,255 | 3 |
| 35 | Austin, TX | $28,731 | $20,000 | 947,890 | 44 |
| 36 | Tampa, FL | $28,490 | $20,000 | 377,165 | 54 |
| 37 | Durham, NC | $31,623 | $22,000 | 263,016 | 4 |
| 38 | Houston, TX | $28,485 | $20,000 | 2,303,482 | 83 |
| 39 | Aurora, CO | $32,611 | $23,000 | 361,710 | 8 |
| 40 | Detroit, MI | $36,135 | $25,000 | 672,795 | 2 |
| 41 | Scottsdale, AZ | $30,404 | $21,000 | 246,645 | 5 |
| 42 | Orlando, FL | $28,605 | $20,000 | 277,173 | 29 |
| 43 | Toledo, OH | $34,798 | $24,000 | 278,508 | - |
| 44 | Chandler, AZ | $30,452 | $21,000 | 247,477 | 4 |
| 45 | Denver, CO | $32,630 | $23,000 | 693,060 | 40 |
| 46 | Washington, DC | $42,976 | $30,000 | 681,170 | 9 |
| 47 | Seattle, WA | $38,374 | $26,000 | 704,352 | 6 |
| 48 | Boston, MA | $37,841 | $28,000 | 673,184 | 9 |
| 49 | Greensboro, NC | $31,545 | $22,000 | 287,027 | 1 |
| 50 | Sacramento, CA | $35,183 | $24,000 | 495,234 | 15 |
Highest paying cities for call center agents
| Rank | City | Avg. call center agent salary |
|---|---|---|
| 1 | New York, NY | $37,432 |
| 2 | Milwaukee, WI | $37,341 |
| 3 | Sterling Heights, MI | $36,286 |
| 4 | Urban Honolulu, HI | $33,661 |
| 5 | Schaumburg, IL | $33,639 |
| 6 | Los Angeles, CA | $33,585 |
| 7 | Columbus, OH | $33,199 |
| 8 | Billings, MT | $33,188 |
| 9 | Denver, CO | $32,630 |
| 10 | Allentown, PA | $32,265 |
| 11 | Des Moines, IA | $32,202 |
| 12 | Raleigh, NC | $31,540 |
| 13 | Indianapolis, IN | $31,029 |
| 14 | Phoenix, AZ | $30,450 |
| 15 | Saint Louis, MO | $29,687 |
| 16 | Las Vegas, NV | $29,676 |
| 17 | Kansas City, KS | $29,336 |
| 18 | Tallahassee, FL | $28,981 |
| 19 | San Antonio, TX | $28,788 |
| 20 | Fayetteville, AR | $28,159 |
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Updated January 8, 2025