Call center agent best companies
The best companies for call center agents to work for in 2024 are Teleperformance USA and Alorica. If you are looking for the best-paying companies for call center agents, you should consider University of California, Berkeley with a median call center agent salary of $44,170 or UC Merced with a median salary of $41,408.
10 best companies for Call center agents
Zippia score 4.2
Average call center agent salary: $26,975
#1 top company for call center agentsCompany description:Teleperformance promises the highest level of quality, experience, and commitment to deliver on results. Their US-based management team offers world-class leadership and subject matter expertise. They focus on delivering positive results for their clients by combining their world-class workforce with award-winning support technologies and processes.
- Learn more about Teleperformance USA:
- Teleperformance USA overview
- Teleperformance USA salaries
- Teleperformance USA jobs
Zippia score 4.1
Average call center agent salary: $26,907
#2 top company for call center agentsCompany description:Spring Hill College is a high-ranking Catholic school that educates undergraduate and graduate students in the Jesuit tradition. Spring Hill serves the Mobile, Alabama area but also has centers in Atlanta, Birmingham, Jackson and even Italy. Spring Hill College offers bachelor's and master's degrees in the fields of business, teacher education, communications, fine and performing arts, nursing, languages and literature, science, philosophy, theology and the social sciences. Spring Hill also has a division of continuing education. All students at Spring Hill are educated in the Jesuit tradition. This means educating the whole person in mind, body and spirit. Another component of Jesuit education consists of intensive service work to the community, particularly the needy. Consequently, Spring Hill students engage in extensive community service. Campus life opportunities consist of a campus-based public radio station, student organizations and clubs as well as extremely active intercollegiate athletic teams. Services offered to students include an academic success center, career services, judicial services, a health center, a campus ministry and dining facilities. In order to take advantage of the varied and rich student life, the majority of students live in on-campus residencies, an amenity that is guaranteed by the college. Eligible students may receive some form of financial aid, including grants, loans and scholarships. Contact Spring Hill College for more information.
- Learn more about Alorica:
- Alorica overview
- Alorica salaries
- Alorica jobs
Zippia score 3.9
Average call center agent salary: $26,889
#3 top company for call center agentsCompany description:SYKES provides customer contact management solutions and services in the business process outsourcing arena. It provides an array of customer contact management solutions to market leaders around the world, primarily in the communications, financial services and technology industries. Headquartered in Tampa, Florida, SYKES has established customer contact management centers throughout the world. Sykes has 47,900 employees at 75 locations in 20 countries operating in 30 languages. The company was founded by John H. Sykes in 1977 as a small technical engineering firm in Charlotte, North Carolina. In 1996, SYKES went public and began trading on NASDAQ.
- Learn more about SYKES:
- SYKES overview
- SYKES salaries
Zippia score 4.3
Average call center agent salary: $32,693
#4 top company for call center agentsCompany highlights:Xerox, an American global corporation, was founded in 1906. This company provides digital document solutions and document technology products in more than 160 countries. To date, they have over 12,000 active patents, more than 10,000 employees and $11 billion of reported revenues. The company purchased Affiliated Computer Services for $6. 4 billion in early 2010. As a large developed company, it is consistently placed in the list of Fortune 500 companies.
- Learn more about Xerox:
- Xerox overview
- Xerox salaries
- Xerox jobs
Zippia score 4.3
Average call center agent salary: $24,351
#5 top company for call center agentsCompany description:DialAmerica is one of the nation's largest teleservices companies. Headquartered in Mahwah, New Jersey, we have call centers located throughout the U.S.Over 5,000 DialAmerica employees work for a diverse portfolio of clients in multiple industry sectors including financial services, consumer products, communications, healthcare, pharmaceutical, technology, energy, government and fundraising.
- Learn more about DialAmerica:
- DialAmerica overview
- DialAmerica salaries
Zippia score 4.5
Average call center agent salary: $31,364
#6 top company for call center agentsCompany description:Stericycle is a global services company. They provide highly specialized solutions serving healthcare organizations and commercial businesses of every size and shape. Throughout the last 25 years, they have grown from a small start-up in medical waste management into a leader across a range of increasingly complex and highly regulated arenas, such as:Brand protection solutions, Environmental & sustainable solutions, Patient & customer communication solutions, and Regulated waste management & compliance solutions. From the start they have challenged the status quo of what a business solution can be. By identifying unmet needs, they have redefined and transformed multiple industries from a narrowly defined service category to a robust suite of solutions that customers need and want. Their success with this strategy has landed Stericycle among the Fortune 1000 list and Forbes 25 Most Innovative Companies. Stericycle now conducts business in Argentina, Brazil, Canada, Chile, Ireland, Japan, Mexico, Portugal, Republic of Korea, Romania, Spain, the United Kingdom and the United States. They continue exploring new opportunities that enhance and complement their compliance-based services around the globe.
- Learn more about Stericycle:
- Stericycle overview
- Stericycle salaries
- Stericycle jobs
Zippia score 4.5
Average call center agent salary: $29,670
#7 top company for call center agentsCompany description:Harte Hanks is a global marketing firm that specializes in helping brands win attention, build trust, and earn loyalty. The company espouses a composition of a team expert in defining, executing, and optimizing the customer journey, creating meaningful interactions that connect its clients with their customers in more powerful ways. From visionary thinking to tactical execution, Harte Hanks is changing the game of customer engagement - it is bringing the human back to marketing. Harte Hanks has been in the business since 1923 and is based in San Antonio, Texas.
- Learn more about Harte Hanks:
- Harte Hanks overview
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Zippia score 4.3
Average call center agent salary: $29,714
#8 top company for call center agentsCompany description:Adecco USA, Inc. provides workforce solutions in the United States. It offers contingent staffing and direct hire recruitment services for large enterprise organizations; workforce solutions and consulting services, including managed services programs and recruitment process outsourcing; career transition and leadership consulting; and specialty staffing, project solutions, and consulting services. The company also offers special programs for young professionals, suppliers, mature workers, and veterans and military spouses; athlete career and education programs; Win4Youth, an annual corporate competition for youth charities; and disability programs. It offers job opportunities in the areas of accounting and finance, call center and customer service, creative and marketing, engineering, hospitality, human resources, industrial and manufacturing, information technology, medical, office and administrative, clerical, science, and transportation and warehousing. The company serves small and mid-sized businesses, and Fortune 500 companies across various industries. Adecco USA, Inc. was incorporated in 1997 and is based in Melville, New York. It has additional offices in the United States. Adecco USA, Inc. operates as a subsidiary of Adecco S.A.
- Learn more about Adecco:
- Adecco overview
- Adecco salaries
- Adecco jobs
Zippia score 4.6
Average call center agent salary: $35,201
#9 top company for call center agentsCompany highlights:AT&T Inc. is a modern media company whose mission is to inspire human progress through the power of communication and entertainment. They bring together premium video content, a large base of direct-to-consumer relationships, high-speed networks optimized for video and advertising technology to lead the next revolution in technology, media and telecommunications. AT&T has recorded 35 consecutive years of quarterly dividend growth and is a Fortune 10 company.
- Learn more about AT&T:
- AT&T overview
- AT&T salaries
- AT&T jobs
Zippia score 4.5
Average call center agent salary: $29,449
#10 top company for call center agentsCompany description:Comcast is one of the nation's leading providers of communications, entertainment and cable products and services. Headquartered in Philadelphia, PA, they employ over 100,000 employees nationwide whose goal is to deliver the highest level of service and improve the customer experience. Their products and services provide a significant value and are scalable to meet the needs of your organization. They treat customer service with the utmost importance; as such, they assign a dedicated account executive to your account to ensure the best customer experience. Their network is built to serve your business today and well into the future. So when you need carrier-grade data and Internet services for business-critical applications, choose America's leading enhanced fiber optic network, with speeds up to 100 Gbps, high reliability, and scalability.
- Learn more about Comcast:
- Comcast overview
- Comcast salaries
- Comcast jobs
10 highest paying companies for Call center agents
Zippia score 4.4
Average call center agent salary: $44,170
#1 highest paying company for call center agentsCompany description:The University of California was chartered in 1868 and its flagship campus, envisioned as a “City of Learning”, was established at Berkeley, on the San Francisco Bay. Today the world's premier public university and a wellspring of innovation, UC Berkeley occupies a 1,232 acre campus with a sylvan 178-acre central core. From this home, its academic community makes key contributions to the economic and social well-being of the Bay Area, California, and the nation. The California Golden Bears are the athletic teams that represent the University of California, Berkeley. Referred to in athletic competition as California or Cal, the university fields 30 varsity athletic programs and various club teams in the National Collegiate Athletic Association (NCAA).
- Learn more about University of California-Berkeley:
- University of California-Berkeley overview
- University of California-Berkeley salaries
- University of California-Berkeley jobs
Zippia score 4.2
Average call center agent salary: $41,408
#2 highest paying company for call center agentsCompany description:The University of California's Merced campus believes that encouraging learning, discovery and engagement are key to producing students who are successful in their future. This research campus also seeks to tie nature to learning, demonstrated by its aim to become the greenest campus in the country. The university offers a variety of academics with nearly 20 undergraduate majors like Literature and Cultures, Physics and Sociology. There are also over 20 minors available, as well as a handful of options for graduate studies. Admissions require that students have completed the required ACT Plus Writing Test or the SAT Reasoning Test. A 3.0 GPA or better is also required. The admissions policy reviews not only these numbers, but other academic accomplishments, any demonstrated leadership potential or service, academic participation, talents, experiences and interests. Tuition for any university can be costly, but the University of California-Merced offers financial aid in grants, federal and private loans, need- or merit-based scholarships and work-study. To apply for financial aid, students should submit a FAFSA, complete the University of California Application of Admissions and Scholarships and the Cal Grant GPA Verification form. With over 100 clubs and organizations at the University of California-Merced, student life is always active. And, with Yosemite National park just a couple of hours from campus, students have many opportunities for relaxation and exploration beyond the classroom.
- Learn more about UC Merced:
- UC Merced overview
- UC Merced salaries
Zippia score 4.5
Average call center agent salary: $41,012
#3 highest paying company for call center agentsCompany description:Aspen Highlands is a skiing mountain in Aspen, Colorado.
- Learn more about Aspen Snowmass:
- Aspen Snowmass overview
- Aspen Snowmass salaries
- Aspen Snowmass jobs
Zippia score 4.0
Average call center agent salary: $40,552
#4 highest paying company for call center agentsCompany description:Precision Opinion is the market research firm that uncovers the insights that drive success. Have a question, we'll get the answer. #AskPrecision
- Learn more about Precision Opinion:
- Precision Opinion overview
- Precision Opinion salaries
- Precision Opinion jobs
Zippia score 4.2
Average call center agent salary: $38,896
#5 highest paying company for call center agentsCompany description:Healthcare - SAC Health System is recognized as a Level-3 Patient-Centered Medical Home by the National Committee for Quality Assurance (NCQA).
- Learn more about SAC Health:
- SAC Health overview
- SAC Health jobs
Zippia score 4.0
Average call center agent salary: $37,750
#6 highest paying company for call center agentsCompany description:Miele Events is an internet company that specializes in the field of events management. The company was founded in 2018 and headquartered in Colorado, United States.
- Learn more about Miele:
- Miele overview
- Miele salaries
- Miele jobs
Zippia score 4.4
Average call center agent salary: $37,443
#7 highest paying company for call center agentsCompany description:Andersen Corporation is an enterprise company manufactured and marketed premium windows and doors. The flagship Andersen brand is the most recognized and most used brand in the window and patio door industry. In addition to the Andersen brand, Andersen Corporation includes Renewal by Andersen window replacement, Silver Line, and American Craftsman brand windows and doors sold exclusively at The Home Depot. Andersen was founded in 1903 and is privately owned. The company is known for its strong history of commitment to its business partners, employees, community and environmental stewardship. Andersen employs 9,000 people and markets products throughout North America and in South America, Europe, Asia, and the Middle East.
- Learn more about Andersen:
- Andersen overview
- Andersen salaries
- Andersen jobs
Zippia score 4.8
Average call center agent salary: $36,793
#8 highest paying company for call center agentsCompany description:Facebook is an online social networking service that allows its users to connect with friends and family as well as make new connections. It provides its users with the ability to create a profile, update information, add images, send friend requests, and accept requests from other users. Its features include status update, photo tagging and sharing, and more. Facebook's profile structure includes a timeline, information related to the user, images of the user, images added by friends of the user, notes, pages, groups, and more. It enables its users to create pages related to entertainment, sports, business, finance, preferences, hobbies, culture, religion, causes, organizations, and a number of other categories. It also enables its users to join or create groups related to a vast number of categories. With millions of more users, Friendster attempted to acquire the company for $10 million in mid-2004. Facebook turned down the offer and subsequently received $12.7 million in funding from Accel Partners at a valuation of around $100 million. Facebook continued to grow opening up to high school students in September 2005 and adding a photo sharing feature the next month. The next spring, Facebook received $25 million in funding from Greylock Partners and Meritech Capital as well as previous investors Accel Partners and Peter Thiel . The pre-money valuation for this deal was about $525 million. Facebook subsequently opened up to work networks eventually amassing over 20,000 work networks. Finally in September 2006, Facebook was opened to anyone with an email address. Facebook continued to receive funding most notably in January 2011 receiving $1.5 billion and valuing the company at $50 billion. A year later in February 2012, Facebook announced that it was filing for its long-anticipated initial public offering. The company went public on May 18, 2012 opening in NASDAQ with shares trading at $42.05. Facebook announced positive numbers in February 2012 upon filing for its IPO. As of July 2013 over 1.15 billion users have logged into Facebook every month and 669 million users daily. Mobile users now make up half of Facebook's user base with 819 million monthly actives. Facebook is one of the most trafficked sites in the United States. Additionally, Facebook is the top photo sharing site with 250 million photos uploaded per day. The company has strategic partnership with AXA Group to develop marketing and commercial collaboration in the digital, social, and mobile sphere. Facebook is currently the owner of many applications and services such as Pagemodo Pagebuilder, RSS Graffiti , Huddle, and more. It is the world's largest social network with over 1.32 billion monthly active users. Facebook was founded by Mark Zuckerberg on February 4, 2004 in Menlo Park, California.
- Learn more about Meta:
- Meta overview
- Meta salaries
- Meta jobs
Zippia score 3.9
Average call center agent salary: $36,556
#9 highest paying company for call center agentsCompany description:In 2019, Covenant served 15,097 medical patients through 44,537 visits across our six sites. Of these patients, 27% were without health insurance, creating great obstacles to healthy living and the management of chronic diseases. Our commitment to those most in need ensures that our percentage of uninsured patients remains substantial as we continue to grow. This can present a challenge as the sometimes transient and under-resourced characteristics of this group make medical compliance and follow-up, attainment of health goals, and access to services challenging goals. For this reason, we are always looking for new partners, like community mental health agencies and other social service organizations, and developing programs, such as our Homeless Outreach Team, to help us improve how we fulfill our mission.In 2019, Covenant's Centering Pregnancy (CP) Team helped 120 mothers deliver healthy babies and provide them with the tools they need to continue to be great parents. The CP model replaces traditional one-on-one prenatal visits with group visits and brings 12-18 women who are due at the same time together for care and support. Following prenatal check-ups, Covenant's team leads group sessions with topics such as signs and symptoms of pregnancy, back pain, relaxation & self-care, post-partum depression, domestic violence, labor, birth control, breast feeding, pediatric care, and diet.
- Learn more about Covenant Community Care:
- Covenant Community Care overview
- Covenant Community Care jobs
Zippia score 4.8
Average call center agent salary: $36,406
#10 highest paying company for call center agentsCompany description:Hilton Grand Vacations Company, LLC, a hospitality company, develops, owns, markets, operates, or franchises hotels, resorts, and vacation ownership properties. The company also manages and operates club membership programs that provide vacation exchange, leisure travel, and reservation services for club members; and offers on-site management services to club resorts, including the operation of owner rental programs, resort recreational programs, and retail outlets. In addition, it operates resale programs for its managed resort properties; and provides customized services to vacation ownership resort developers and owners, such as turn-key development and construction management; marketing and sales; and operations management services. Hilton Grand Vacations Company, LLC was founded in 1992 and is based in Orlando, Florida with regional offices in Marco Island and Sanibel Island, Florida; and sales and marketing offices in Hawaii, Las Vegas, New York, Orlando, Guam and Tokyo. The company operates as a subsidiary of Hilton Worldwide.
- Learn more about Hilton Grand Vacations:
- Hilton Grand Vacations overview
- Hilton Grand Vacations salaries
- Hilton Grand Vacations jobs
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Top companies for call center agents in US
| Rank | Company | Avg. Salary | Jobs |
|---|---|---|---|
| 1 | Teleperformance USA | $26,975 | 347 |
| 2 | Alorica | $26,907 | 40 |
| 3 | SYKES | $26,889 | - |
| 4 | Xerox | $32,693 | 10 |
| 5 | DialAmerica | $24,351 | 1 |
| 6 | Stericycle | $31,364 | - |
| 7 | Harte Hanks | $29,670 | - |
| 8 | Adecco | $29,714 | 42 |
| 9 | AT&T | $35,201 | 33 |
| 10 | Comcast | $29,449 | 12 |











