Best states for a call center agent

Q: What is the best state for call center agents?

The best state to be a call center agent is North Dakota based on call center agent salaries and job opportunities.

Q: What is the highest paying state for call center agents?

The highest paying state for call center agents is Louisiana based on Zippia’s salary database.

Q: What is the worst state for call center agents?

The worst state for call center agents is Louisiana, due to a combination of low salaries and few job opportunities.

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Are you thinking of becoming a call center agent and really want to work at Teleperformance USA? Turns out, your chances to become a call center agent are better in some states than others.Pay, benefits, and opportunities vary greatly by state, and it's no different for call center agents. We found that North Dakota is the best state in the nation for call center agents, and people in Duluth earn the most in the field.

To that end, we dove into our dataset of job and salary numbers to figure out which states have the best opportunities for call center agents. North Dakota is the best state for call center agents, where the median salary is $34,805.We found that North Dakota is the best state for call center agent jobs, whereas Louisiana is the worst.

10 best states for call center agents in 2025

1. North Dakota
Total call center agent jobs: 438
Average annual salary: $34,805
Lowest 10 percent earn: $25,000
Highest 10 percent earn: $48,000
Location Quotient:
1.72
Call center agent jobs in North Dakota
2. Michigan
Total call center agent jobs: 2,312
Average annual salary: $36,188
Lowest 10 percent earn: $25,000
Highest 10 percent earn: $50,000
Location Quotient:
1.09
Call center agent jobs in Michigan
3. Minnesota
Total call center agent jobs: 1,737
Average annual salary: $38,729
Lowest 10 percent earn: $27,000
Highest 10 percent earn: $54,000
Location Quotient:
0.96
Call center agent jobs in Minnesota
4. Ohio
Total call center agent jobs: 3,313
Average annual salary: $33,692
Lowest 10 percent earn: $23,000
Highest 10 percent earn: $47,000
Location Quotient:
1.19
Call center agent jobs in Ohio
5. Maine
Total call center agent jobs: 610
Average annual salary: $33,565
Lowest 10 percent earn: $26,000
Highest 10 percent earn: $43,000
Location Quotient:
1.68
Call center agent jobs in Maine
6. Wisconsin
Total call center agent jobs: 1,352
Average annual salary: $37,460
Lowest 10 percent earn: $26,000
Highest 10 percent earn: $52,000
Location Quotient:
0.89
Call center agent jobs in Wisconsin
7. Montana
Total call center agent jobs: 479
Average annual salary: $33,441
Lowest 10 percent earn: $23,000
Highest 10 percent earn: $47,000
Location Quotient:
1.52
Call center agent jobs in Montana
8. Iowa
Total call center agent jobs: 1,359
Average annual salary: $32,715
Lowest 10 percent earn: $23,000
Highest 10 percent earn: $46,000
Location Quotient:
1.37
Call center agent jobs in Iowa
9. New Hampshire
Total call center agent jobs: 447
Average annual salary: $37,018
Lowest 10 percent earn: $28,000
Highest 10 percent earn: $48,000
Location Quotient:
0.93
Call center agent jobs in New Hampshire
10. Delaware
Total call center agent jobs: 374
Average annual salary: $36,081
Lowest 10 percent earn: $25,000
Highest 10 percent earn: $50,000
Location Quotient:
1.09
Call center agent jobs in Delaware

Call center agent jobsNear Columbus, OH

How Zippia determines the best states to be a call center agent

You can read about how the best state rankings are calculated here.

Detailed list of the best states for a call center agent

Rank	State	Average salary	Lowest 10% earn	Population	Job count
1	North Dakota	$34,805	$25,000	755,393	438
2	Michigan	$36,188	$25,000	9,962,311	2,312
3	Minnesota	$38,729	$27,000	5,576,606	1,737
4	Ohio	$33,692	$23,000	11,658,609	3,313
5	Maine	$33,565	$26,000	1,335,907	610
6	Wisconsin	$37,460	$26,000	5,795,483	1,352
7	Montana	$33,441	$23,000	1,050,493	479
8	Iowa	$32,715	$23,000	3,145,711	1,359
9	New Hampshire	$37,018	$28,000	1,342,795	447
10	Delaware	$36,081	$25,000	961,939	374
11	Massachusetts	$37,803	$28,000	6,859,819	2,053
12	Washington	$38,167	$26,000	7,405,743	1,383
13	Connecticut	$37,863	$27,000	3,588,184	665
14	District of Columbia	$42,939	$30,000	693,972	183
15	Rhode Island	$34,950	$26,000	1,059,639	314
16	Vermont	$35,165	$26,000	623,657	210
17	Pennsylvania	$32,052	$22,000	12,805,537	3,872
18	Alaska	$36,767	$28,000	739,795	129
19	New York	$37,536	$27,000	19,849,399	2,483
20	Illinois	$33,237	$23,000	12,802,023	3,793
21	South Dakota	$30,659	$21,000	869,666	448
22	Wyoming	$30,403	$21,000	579,315	242
23	Indiana	$31,394	$22,000	6,666,818	1,982
24	Nebraska	$30,717	$21,000	1,920,076	874
25	New Jersey	$35,693	$25,000	9,005,644	1,475
26	Arizona	$30,423	$21,000	7,016,270	2,405
27	Oregon	$33,556	$23,000	4,142,776	993
28	West Virginia	$28,361	$20,000	1,815,857	651
29	Kentucky	$29,798	$21,000	4,454,189	1,122
30	Colorado	$32,566	$23,000	5,607,154	1,617
31	Nevada	$29,838	$21,000	2,998,039	645
32	Missouri	$29,411	$21,000	6,113,532	1,885
33	Kansas	$29,016	$20,000	2,913,123	1,174
34	California	$34,109	$24,000	39,536,653	6,508
35	Maryland	$33,416	$23,000	6,052,177	1,397
36	North Carolina	$31,214	$22,000	10,273,419	2,018
37	Virginia	$31,461	$22,000	8,470,020	2,488
38	Hawaii	$33,638	$29,000	1,427,538	224
39	Arkansas	$28,116	$20,000	3,004,279	725
40	New Mexico	$27,956	$19,000	2,088,070	605
41	Tennessee	$28,324	$20,000	6,715,984	1,577
42	Texas	$28,539	$20,000	28,304,596	5,478
43	South Carolina	$28,024	$20,000	5,024,369	1,274
44	Utah	$27,853	$19,000	3,101,833	933
45	Florida	$28,465	$20,000	20,984,400	4,624
46	Oklahoma	$27,027	$19,000	3,930,864	970
47	Mississippi	$24,627	$17,000	2,984,100	749
48	Idaho	$24,856	$17,000	1,716,943	530
49	Alabama	$24,346	$17,000	4,874,747	1,323
50	Georgia	$26,654	$19,000	10,429,379	2,692
51	Louisiana	$23,657	$16,000	4,684,333	942

Highest paying states for call center agents

Rank	State	Avg. Call Center Agent Salary
1	North Dakota	$34,805
2	Michigan	$36,188
3	Minnesota	$38,729
4	Ohio	$33,692
5	Maine	$33,565
6	Wisconsin	$37,460
7	Montana	$33,441
8	Iowa	$32,715
9	New Hampshire	$37,018
10	Delaware	$36,081
11	Massachusetts	$37,803
12	Washington	$38,167
13	Connecticut	$37,863
14	District of Columbia	$42,939
15	Rhode Island	$34,950
16	Vermont	$35,165
17	Pennsylvania	$32,052
18	Alaska	$36,767
19	New York	$37,536
20	Illinois	$33,237
21	South Dakota	$30,659
22	Wyoming	$30,403
23	Indiana	$31,394
24	Nebraska	$30,717
25	New Jersey	$35,693
26	Arizona	$30,423
27	Oregon	$33,556
28	West Virginia	$28,361
29	Kentucky	$29,798
30	Colorado	$32,566
31	Nevada	$29,838
32	Missouri	$29,411
33	Kansas	$29,016
34	California	$34,109
35	Maryland	$33,416
36	North Carolina	$31,214
37	Virginia	$31,461
38	Hawaii	$33,638
39	Arkansas	$28,116
40	New Mexico	$27,956
41	Tennessee	$28,324
42	Texas	$28,539
43	South Carolina	$28,024
44	Utah	$27,853
45	Florida	$28,465
46	Oklahoma	$27,027
47	Mississippi	$24,627
48	Idaho	$24,856
49	Alabama	$24,346
50	Georgia	$26,654
51	Louisiana	$23,657

Call center agent best states FAQs

What is the best state for call center agents?

What is the highest paying state for call center agents?

What is the worst state for call center agents?

Have more questions? See all answers to common office and administrative questions.

Search for call center agent jobs

Updated January 8, 2025

Browse office and administrative jobs

Total call center agent jobs:	438
Average annual salary:	$34,805
Lowest 10 percent earn:	$25,000
Highest 10 percent earn:	$48,000
Location Quotient:	1.72

Best states for a call center agent

10 best states for call center agents in 2025

1. North Dakota

2. Michigan

3. Minnesota

4. Ohio

5. Maine

6. Wisconsin

7. Montana

8. Iowa

9. New Hampshire

10. Delaware