Call center agent entry level jobs

Client Support Service Professionals handle incoming phone calls regarding various service inquiries on Client's Accounts. Calls will need to respond with a high degree of accuracy and efficiency, while consistently meeting key department performance metrics. Functional support areas include Cash Management products and services, Online (client website) and Mobile app, and general account or financial related inquiries. Successful applicants will be highly professional, career driven, and committed to World-Class Service. · Ability to contribute in a fast paced, team-oriented environment. · Aptitude to multi-task and adjust quickly to change in a busy financial service center

We are currently looking to fill several positions for work from home customer service agents and appointment setters for several different companies that we are currently servicing in the areas of customer service, order support, sales,appointment setting, consulting services,and technical support. Also we are looking for a few good Licensed insurance agents that would be interested in joining our virtual work from home insurance agency, if your not licensed, we have a virtual training class that will be starting on 10/14/2013, we would pay for you to take the required courses but you would be responsible to pay to tae the state licensing exam....if interested please submit your resume to the link provided and some one from Human Resurces will be contacting you soon. Full or part time between the hours of 8:00 am and 12:30am Monday Though Friday Weekend staff is also being hired at this time between the hours of 10:30am and 9:30pm Full benefits for full time and part time after a period of 30 days. W2 employee Starting wage is 9.50 per hour and after 30 days get a raise up to between 11.50 and 14.25 per hour depending on your skill sets that are given to you on a weekly basis. What are you waiting for?....Come on and apply to work for the best work from home call-center in the United States. Respond Today

Customer Service Representatives are responsible for assisting Dayton Freight customers with a variety of inquires including freight pickup requests, rate quotes or freight charges, hot shipments, shipment tracing and appointments or special requests. Responsibilities * Assist the Service Center Manager * Take and deliver messages for the Service Center Manager and Account Managers * Provide assistance to Drivers * Prepare bills of lading and delivery receipts * Maintain excellent communication with external and internal customers as well as interline companies May be asked to assist with: * Payroll * Data entry * Freight reports * Driver collect reports * Billing and filling Qualifications * Skillful in Microsoft Office Programs * Excellent keyboarding skills * Has worked in a fast paced environment and has excellent attention to detail * Experience with handling a high volume of phone calls * Exceptional communication and customer service skills Benefits * Stable and growing organization * Competitive weekly pay * Quick advancement * Customized training program * Professional, positive and people-centered work environment * Modern facilities * Comprehensive benefits package: Health, Dental, Vision, AD&D, 401(k), etc. * Paid holidays (8); paid vacation and personal days

DescriptionJob Description: We are looking for a friendly and dedicated Call Center Representative to join our customer service team. In this role, you will be the first point of contact for our customers, assisting them with inquiries, resolving issues, and ensuring a positive experience with our products and services. Key Responsibilities Responsibilities: Answer incoming calls and respond to customer inquiries in a professional manner. Provide information about products, services, and order statuses. Resolve customer complaints and issues efficiently and courteously. Maintain accurate records of customer interactions and transactions. Follow up on customer inquiries to ensure satisfaction. Collaborate with other departments to address customer needs and improve service. Meet or exceed performance targets and metrics. Skills, Knowledge and Expertise Skills Required: Excellent verbal communication and active listening skills. Strong problem-solving abilities and attention to detail. Ability to work effectively in a fast-paced environment. Proficiency in using call center software and CRM systems. Positive attitude and a passion for providing outstanding customer service. Prior experience in a call center or customer service role is a plus. Benefits Benefits: Competitive salary ranging from $35,000 to $42,000. Health, dental, and vision insurance. Paid time off and holidays. Opportunities for professional growth and development. Supportive and friendly work environment. If you are enthusiastic about helping customers and want to be part of a dynamic team, apply today to join BeloForm Craft as our Call Center Representative!

BILINGUAL CSR 11am-8pm Shift: 11am - 8pm Days Off: Sunday & Wednesday Full-time, Hourly Department: OPS Reports to: Customer Service Manager We're constantly developing new and creative ways to solve the industry's most complex problems. Our enterprise software solutions run the gamut of Information Technology Services-from payment processing, to prepaid wireless activations, to mobile and web app development. For the past 10+ years our originality attracts the most outstanding and innovative thinkers- allowing us to develop new and creative approaches while growing as the industry leader. Are you a passionate professional, ready to make changes in the tech world? Join our team today! We are looking for a Bilingual Customer Service Representative to join our Customer Service Team. The Bilingual CSR will have the opportunity to provide technical assistance to T-CETRA merchants and respond to merchant needs in a professional and friendly manner. The schedule for this job is 11am - 8pm, M, Tu, Th, Fr, Sa with days off Wednesday & Sunday. Responsibilities: Respond to Customer calls in both English and Spanish languages and help with issues related to: Activation of SIM cards Complete port-in activations Explaining activation issues, transactions, and terms Contact carriers to resolve activation issues or verify activations Develop and maintain a good relationship with merchants, Master Agents, and Employees All other duties as assigned Experience/Skills Required: Fluent in both Spanish and English Ability to multi-task and work under pressure Strong technical and computer skills Pleasant attitude, treat customers in a friendly and courteous manner Patient and passionate personality Communication skills Ability to work in a fast-paced environment High School Diploma College coursework a plus Why Should You Apply? Paid Time Off Up to $300 monthly bonus Comprehensive Medical, Vision and Dental Matching 401k up to 4% FMLA and Life Insurance Tuition Reimbursement Wellness Program Employee Growth and Development Reimbursement Program Discounted Rates for Multiple Handsets and Prepaid Wireless Rates Beautiful nearby walking paths and park Fun, value centered work atmosphere Flexible work environment T-CETRA provides employment and opportunities for advancement, compensation, training, and growth according to individual merit, without regard to race, color, religion, sex (including pregnancy), national origin, sexual orientation, gender identity, marital status, age, genetic information, disability, veteran-status, or any other characteristic protected under applicable Federal, state, or local law. Our goal is for each staff member to have the opportunity to grow to the limits of their abilities and to achieve personal and organizational objectives. We will support positive programs for equal treatment of all staff and full utilization of all qualified employees at all levels within T-CETRA. To create a safe and positive environment for employees, all applicants must perform a pre-employment drug screen and background check.

Do your friends and co-workers refer to you as a people person? Have friends or people told you or suggested you go into sales? Do you enjoy working with people? Do you enjoy helping people solve problems by offering advice and consultation? Are you looking for a job that offers constant learning, skills growth and a career path? If so we are looking for employees just like you in the ever-changing Sign Industry. As a FASTSIGNS Customer Service Representative, you will be the initial contact with current customers as well as prospective customers in our FASTSIGNS Center. You will work with customers in numerous ways such as email, telephone, in-person and at their place of business. You will be working to build long-lasting relationships by turning prospects into customers and then into long term clients. The sign industry is ever changing and dynamic. All you have to do is look all around and you'll see there are signs of all types everywhere. You will never be bored working in the sign industry as even the smallest of jobs up to very large projects are unique and highly customized. FASTSIGNS is the franchise industry leader with over 700 locations in many countries worldwide. We have the most extensive training programs both online and in-person in the industry. Working for FASTSIGNS will allow you to grow your personal and business skills. At FASTSIGNS we pride ourselves on the best customer service in the Sign Industry and to prove it we survey our customers to ensure we constantly improve our service. Our ideal candidate for this position is someone who is outgoing, responsive, eager to learn and has the ability to build relationships. Great listening skills, documentation and organization are highly valued in candidates for this position. You will learn to prepare estimates, implement work orders and ensure timely delivery of finished orders. You will be involved in daily team meetings, execute business and marketing plans and be intimately involved in the success of the FASTSIGNS Center. We are not just looking for just anyone to fill this position, we are looking for someone that believes they are the best! We don't consider this position as an entry-level we consider the position a stepping stone for any individual who wants a career path and personal growth in their life. If you think you have what it takes to be successful in this dynamic industry we encourage you to apply. Are you that person? At FASTSIGNS, every day is unique and presents exciting opportunities, including new ways to use your talent and grow your skills. We have a large network of independently owned locations - both locally and internationally - who offer competitive pay and ongoing training opportunities. Are you ready to plan for your future? Discover your next career. Make your statement. Learn more by exploring the positions offered by FASTSIGNS centers. This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to FASTSIGNS Corporate.

EXPERIENCED BDC/Call Center Reps Great pay! Commissions based on appointments & sold vehicles! Paid weekly, commissions paid monthly. Responsibilities Reach out to customers by completing phone calls, emails, and text messages (100+/day) as assigned by the CRM system and/or management Work closely with service management to communicate customer expectations and ensure a fantastic customer experience Present in a professional and well-spoken manner at all times Generate service appointments by working with prospective customers who have requested assistance or information via internet, email, chat or phone call inquiries Generate appointments by selling the value of our store, our high level of service and track record of integrity and customer care Log all activities and take extensive detailed notes Meet and exceed goals each month and quarter Stay informed about new products, features, accessories etc. and their benefits to customers Refer customers who have additional questions to the service advisor or other appropriate individual. Attend service trainings as well as service meetings as assigned Qualifications Strong verbal and written communications skills Interest and ability to make a high-volume of outbound calls Tech-savvy and experience with a CRM or the ability to quickly learn new software Time management, prioritization and multitasking skills with the ability to manage a high workload Team player attitude Willing to submit to a pre-employment background check & drug screen Clean driving record and valid driver's license Experience preferred but not required: Vinsolutions Activator We are an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. We are committed to providing a safe, drug-free work environment. Applicants must be willing to submit to a pre-employment background check and drug test. Interested candidates must possess a valid driver's license and have a satisfactory driving record.

Employee Engagement Coordinator A Great Opportunity / Full Time Through a wide range of innovative services referred to as ViaQuest's Circle of Care, our skilled, dedicated employees ensure that the people we serve are active participants in their own care. ViaQuest offers quality, highly-personalized, specialized and cost-effective care, solutions and services through our Psychiatric & Behavioral Solutions, Day & Employment Services, and Residential Services. Responsibilities may include: Create and lead initiatives that connect, engage and inspire employees across the company Drive programs that direct impact employee retention and increase employee satisfaction and commitment Oversee and manage employee recognition programs that celebrate and recognize employee contributions Work closely with company leadership to ensure the company mission, vision and values are modeled throughout the organization Lead our employee engagement survey process, including analyzing employee feedback to identify areas for improvement and to develop strategic initiatives Create employee focus groups and town hall style sessions to gather and act on employee feedback to improve company culture, employee engagement, and positively impact employee retention and business outcomes Lead and participate in committees that are meant to enhance employee engagement, company culture and communication Collaborate with leadership to enhance culture companywide Manage relationship with vendor(s) to support and drive employee engagement and communication Requirements for this position include: Degree in Human Resources, Business or related field preferred. Experience in managing employee engagement initiatives preferred. Excellent decision-making, time management, and communication skills. What ViaQuest can offer you: Paid training. Benefit package for full-time employees (including medical, vision, dental, disability and life insurance and a 401k). Employee discount program. Earn up to 13 days of paid-time off within your first year of employment. Employee referral bonus program. About ViaQuest To learn more about ViaQuest visit: ********************** From Our Employees To You ********************************************************** Would you like to refer someone else to this job and earn a bonus? Participate in our referral program! ************************************************************** Do you have questions? Contact us at: ***********************

Are you passionate about helping customers and providing top-notch service? We are looking for dedicated and enthusiastic Call Center Agents to join our team. If you thrive in a fast-paced environment and enjoy solving problems, we want to hear from you! Key Responsibilities: Answer incoming customer calls and respond to inquiries in a friendly and efficient manner. Provide accurate information about our products and services, addressing any questions or concerns. Resolve customer complaints and issues with empathy and professionalism. Document customer interactions and maintain detailed records in our CRM system. Meet or exceed individual and team performance metrics, including call volume and customer satisfaction scores. Collaborate with team members and supervisors to enhance the customer experience and share best practices. Participate in ongoing training and development to stay current with product knowledge and service techniques. Qualifications: Previous experience in a call center or customer service role is an advantage. Excellent verbal communication skills with a friendly and patient demeanour. Strong problem-solving abilities and the capability to work under pressure. Proficient with computers and an aptitude for learning new software programs. Availability to work flexible hours, including evenings and weekends.

We are a community of dedicated Sales and Customer Service professionals united by a shared vision to create exceptional customer experiences and drive outstanding service results. As a Sales and Customer Service Agent with our company, you will work to represent AT&T services and recommend the best products to customers that fit their desired needs. We invest in our Sales and Customer Service Agent members, offering product training, strategies sales development, and an opportunity for advancements within this role. At Aevum Inc, you will find an environment where your ideas are heard, get the opportunity to work with customers in engaging settings, and develop new skills daily. Sales and Customer Service Agent Key Responsibilities: Interact with new and existing customers of AT&T's services to understand their needs and recommend suitable products and services and/or enhancements. Educate customers on our telecommunication product offerings, promotions, and new technologies Work with customers one on one to process any sales orders they have shown interest in and want to purchase Resolve customer inquiries and issues efficiently and courteously, ensuring high satisfaction Achieve daily and weekly retail sales metrics by effectively presenting product benefits. Continuously update product knowledge to stay informed about AT&T's evolving portfolio. Participate in training and development sessions to enhance sales and service skills. Sales and Customer Service Agent Skills: Proven experience in customer service, retail, or sales is a plus Genuine desire to help people Comfortable working in a retail environment Ability to work independently and as part of a team Reliable transportation is a plus when working in our retail stores Proficiency in basic computer applications and willingness to learn new systems

Job Title : Customer Service Rep Duration : 3 months Shift : Training - 8.30am - 5pm Then likely 2:30pm-11 pm with possibility of a Saturday included Job Description: Receive and place telephone calls. Perform data entry and use software programs. Maintain solid customer relationships by handling their questions and concerns with speed and professionalism. Must document all calls and evaluate each account to determine if further research is necessary. Responsible for providing world-class service to our customers in an accurate, efficient, and professional manner. Required to meet productivity standards as set forth by the management team; and identify and report trends in call drivers to management. Requires close attention to accuracy, performs independently, subject to practices and procedures. Qualifications CSR OR Call Center experience Additional Information Thanks & Regards, Mahesh Kumar | Team Recruitment | Mindlance, Inc. | W : ************ Email: ****************************

Who We Are: Founded in 2018 and headquartered in Columbus, Ohio, Foxen provides innovative insurance compliance solutions and financial services for the mutual benefit of property owners, managers, and residents in multifamily real estate. Foxen is comprised of technologists and developers, insurance and finance professionals, and property management industry veterans. We leverage extensive expertise and collaboration to deliver technology-driven solutions that seamlessly meet the needs of our customers. Foxen's products revolutionize flawed and antiquated processes, while simultaneously creating property revenue and financial wellness for residents. Foxen earned a spot on Inc.'s 2025 Best Places to Work list - a proud reflection of the culture we're building as we grow. We're scaling fast and looking for people who want to be part of something exciting. Meet the team at foxen.com/about-us. What You'll Do: As a Resident Support Specialist, you'll be the primary point of contact for residents, helping them with questions, comments, and complaints. You'll need to be an excellent communicator who can quickly and effectively resolve issues to ensure a great resident experience. You will join a growing team of entrepreneurial professionals focused on disrupting the multifamily risk compliance industry, and you will have the opportunity to help develop the company's operational platform.Your Responsibilities: Answering inquiries: Responding to customer questions via phone, email, live chat, or in-person. Problem-solving and complaint resolution: Listening to and understanding customer issues, then providing appropriate solutions, and following up to ensure the problem is resolved. Providing information: Having in-depth knowledge of the company's products and services to accurately inform customers. Managing accounts: Reviewing and making changes to customer accounts as needed. Retrieve and distribute incoming mail in a timely manner. Contribute to operational efficiency by suggesting and developing new process improvements. What You Bring: Strong communication skills: The ability to convey information clearly and effectively, both verbally and in writing. Active listening: Paying close attention to what customers are saying to fully understand their needs and concerns. Empathy and patience: Staying calm and polite, especially when dealing with difficult or frustrated customers. Excellent organizational and time management skills with a proven ability to prioritize tasks and multitask effectively. A positive attitude and a proactive approach to learning new systems and adapting to change. Where You'll Work: Located in the heart of the Arena District in Downtown Columbus, Ohio, our corporate office overlooks Huntington Park, home of the Columbus Clippers. With collaboration and team building top of mind, our large open office features multiple areas for group settings, 7+ conference rooms and a company meeting space. You can also look forward to monthly catered lunches, holiday celebrations, bottomless local coffee, and other exciting activities. Off the clock, take advantage of nearby events happening at Nationwide Arena, Kemba Live, and Lower.com field all within walking distance! What We Offer: As a Resident Support Specialist, you'll receive a competitive hourly rate, bonus opportunities, and a robust benefits package. Our benefits include your choice of three health insurance plans, voluntary dental, vision, short-term disability, long-term disability, life and AD&D insurance, Paid Time Off, paid holidays, and a 401k with 4% company match. This is a full-time non-exempt position, reporting to the Manger of Resident Support.

Ready to start a new career in the automotive industry? We're ready to invest in you! This is a great opportunity with hands-on training and dedication from our leadership team. Family-owned and operated since 1968, Tansky Sawmill Toyota has gained a prominent reputation for unmatched community involvement and the honest approach we take with our customers. We strive to offer our customers a valuable experience during each visit with us! If you have experience in retail sales, call center or any customer service role -- we want to talk to you! Responsibilities include but aren't limited to: Triage appointments and incoming customers Answer phones and direct inquiries to the proper department and follow up in a timely manner Calculate the customer's bill using the dealership's computer system Make changes accurately and issue receipts to customers Handle customer complaints diplomatically and refer complaining customers to the appropriate individual for resolution File Service Repair Orders Requirements: Excellent communication skills Basic accounting skills Detail-oriented Experience with Microsoft Office suite Automotive experience a plus Ability to communicate customers' interests, needs, and requests to management and sales personnel Professional personal appearance We Offer: Medical + Dental insurance 401k match program Paid training Paid time off

Job Description SIGN ON BONUSES FOR CURRENTLY LICENSED AGENTS!!! About Us: We are a high-performing and customer-focused insurance agency, consistently ranked in the top 2% of Allstate agents for customer satisfaction and growth. Our mission is to help individuals, families, and small businesses protect and grow their assets while providing exceptional service. Position Overview: Our on-site Relationship Manager position (Customer Service Agent) is more than just answering phones, setting appointments, and processing payments. This is an engaging and rewarding role that involves conducting in-depth policy reviews, making tailored recommendations, and cross-selling to existing clients. If you thrive on building relationships, educating clients, and maximizing sales opportunities, this is the perfect career move for you! Important: All applicants will receive a link to a quick online assessment, which must be completed to be considered for this position. Benefits Annual Base Salary + Commission + Bonus Opportunities Salary + Overtime + Unlimited Commission & Bonus Opportunities (Monthly & Yearly) Health Insurance Supplemental Health Insurance (accident, critical illness, dental, vision, disability, life) SIMPLE IRA with 3% match Flexible Hours Paid Vacation Insurance discounts Paid Time Off (PTO) Flexible Schedule Dental Insurance Vision Insurance Life Insurance Disability Insurance Hands on Training Mon-Fri Schedule Career Growth Opportunities Retirement Plan Evenings Off Responsibilities Conduct annual policy reviews with clients and onboarding policy reviews with new clients, ensuring they have proper coverage and offering additional services and policies. Identify and cross-sell bundling opportunities for home, auto, and life insurance. Process customer policy change requests and endorsements accurately. Handle incoming claims calls and assist customers with their claims process. Discuss billing concerns and accept customer payments. Provide exceptional customer service, ensuring high retention and satisfaction with offering additional policies. Multitask effectively to handle client communications via phone, email, text, and voicemail. What We Offer: Competitive salary + commission + incentives based on your performance. Clear career advancement opportunitiesgrow into a sales agent, manager, or more! A steady flow of new clients to onboard and cross-sell. Comprehensive training & coaching (including licensing) to help you succeed. A dynamic team environment that rewards hard work and dedication. Requirements A Property & Casualty Insurance license is preferred, but we will license and train and license the right candidate. Must also obtain a Life Insurance License within 90 days of onboarding. Positive, enthusiastic, and coachable attitude. Strong customer service, sales, and communication skills. Ability to multitask, follow through, and follow up effectively. Goal-oriented and self-driven with leadership potential. Must be able to work on-sitethis is not a remote position. Apply Today! This is a career opportunity that will set you on the path to success! If youre ready to make a real impact on peoples lives, apply now and complete the required assessment to move forward. THIS IS THE CAREER MOVE YOU WILL BE GLAD YOU MADE!

This employee communicates with customers for the purposes of answering questions, resolving problems, determining ongoing and additional product/service needs, and supporting compliance to physician direction. JOB FUNCTIONS: Communicates with customers via inbound and outbound manual calls and outbound calls generated via automated dialer system Assesses customer need for additional products/services Assesses customer compliance with physician orders Answers questions and provides customer education regarding products/services Documents calls in computerized record keeping system Enters customer orders in computerized system Verifies and updates demographic information such as address and telephone number in computerized records

At APCO Holdings, home to trusted brands like EasyCare, GWC Warranty, and National Auto Care, we're on a mission to move with velocity, passion, and purpose, always putting the customer first in everything we do. Our Customer Service Representatives are the voice of APCO, providing friendly, professional, and knowledgeable support to customers, dealers, and repair facilities across the country. Whether it's answering coverage questions, resolving claims inquiries, or ensuring smooth communication between all parties, you'll play a vital role in delivering the best-in-class service that defines our reputation. What You'll Do * Handle inbound calls from contract holders, dealers, agents, and repair shops with empathy and professionalism. * Answer questions about coverage, claims, and service contracts, or route calls to the appropriate department. * Maintain accurate and consistent documentation in our systems. * Proactively follow up with key stakeholders to ensure a seamless claims experience. * Anticipate customer needs and resolve issues efficiently. * Support continuous improvement by embracing feedback and change. What You'll Bring * Strong customer service and communication skills, written and verbal. * Organizational skills and attention to detail in a fast-paced environment. * Comfort with technology, including Microsoft Office, Outlook, and CRM systems. * A positive, learning-oriented mindset and ability to adapt to shifting priorities. * College degree preferred, but not required. Why You'll Love Working Here At APCO, our success starts with our people. We live by our Core Values every day: * Invested - We believe in our mission, our goals, and each other. * Authentic - We are transparent, genuine, and always learning. * Principled - We do the right thing and take ownership of our work. * Caring - We treat our customers and colleagues with respect and empathy. * Open - We welcome new ideas and embrace change. You'll join a collaborative, high-energy team that values your growth, ideas, and contributions. Every day is a chance to make an impact and build lasting relationships with customers and colleagues alike. What We Offer * Competitive hourly pay. * Comprehensive benefits package. * Opportunities for career growth and advancement. * A supportive, people-first culture built on trust and teamwork. Be part of a company that's defining what customer service excellence looks like in the automotive protection industry. Join APCO Holdings today and help us drive the future one customer at a time. Apply now to start your career with APCO Holdings.

This employee communicates with customers for the purposes of answering questions, resolving problems, determining ongoing and additional product/service needs, and supporting compliance to physician direction. JOB FUNCTIONS: Communicates with customers via inbound and outbound manual calls and outbound calls generated via automated dialer system Assesses customer need for additional products/services Assesses customer compliance with physician orders Answers questions and provides customer education regarding products/services Documents calls in computerized record keeping system Enters customer orders in computerized system Verifies and updates demographic information such as address and telephone number in computerized records

7:55AM-5:01PM M-F Rumpke is a family owned and operated company that ranks as one of the largest firms in the waste and recycling industry. Our mission is simple: to deliver exceptional waste and recycling solutions to our customers and communities through a commitment to safety, service, the environment and the growth of our people. When you join Rumpke, you'll be part of a team providing essential services to millions of residents, businesses, and neighborhoods. You will enjoy competitive pay and comprehensive benefits, including health, dental, vision, matching 401(k), life insurance, paid vacation, and more. This is your opportunity to make a difference for you and your family. Come join our team! Customer Service Representatives receive and respond to calls from customers based on designated department, serving as the first point of contact for customers to resolve customer issues. This role works with a team of customer service representatives to meet overall call center objectives and enhance the customer service function to exceed our customers' expectations. Responsibilities of Position: Answer phones promptly and courteously utilizing company procedures. Receive and respond professionally and courteously to all customer inquiries. Inquiries may be received via telephone, email, social media, fax or personal contact regarding service level changes, customer inquiries, billing, payments, new customer sign-up, cancellations, etc. Identify customer's reason for cancelling service and attempt to retain customers. Provide information regarding service options, charges, billing, and contract parameters and solutions for customer inquiries. Ensure customer concerns are understood and clearly explain resolution to the customer. Process customer payments and assists customers with RumpkePay. Work in conjunction with other departments to resolve customer issues. Log and record information on customer accounts. Create work orders/interactions, as required. Work special data entry projects with accuracy and complete in time to meet deadlines. Resolve customer account issues and adjust accounts accordingly with verification from management, when required. Process online data entry for accounts based on designated department. Other duties as assigned. Skills & Abilities Needed for Position: Excellent verbal & written communication skills. Computer proficiency in Windows and Microsoft Office applications: Excel, Word, PowerPoint, Outlook, etc. Consistently presents and maintains a professional appearance and demeanor. Ability to handle a heavy call volume in a professional and efficient manner. Must be organized and detail oriented with the ability to multi-task. Proven analytical/problem solving skills for the customer and the company. Excellent customer service and data entry skills. Efficient and effective work habits to work both independently and as a team, meeting and exceeding call center standards. Ability to identify the root cause of issues, make decisions, and provide solutions . Ability to react well under pressure and treat others with respect. Performs tasks in a safe manner in compliance with all local, state, and federal regulations and company policies. Additional Working Conditions/Aspects: Ability to work overtime, weekends, and/or holidays. Legally eligible to work in the United States. Valid driver's license (if applicable). Must successfully complete pre-employment testing. Must be able to read and speak the English language. This job description is intended to describe the general nature, complexity, and level of work to be performed by employees assigned to this position and is not to be construed as an exhaustive list of responsibilities, duties and/or skills required. It does not prescribe or restrict the work that may be assigned. Furthermore, this does not establish a contract for employment and is subject to change at the discretion of the company. Rumpke Waste and Recycling is committed to equality in all aspects of employment. It is Rumpke's policy to provide equal opportunities to all employees and potential employees without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, protected veteran status or disability status.

We have an immediate opening for a Customer Service Representative/Shift Leader. Must be able to work various shifts per week. • Be authorized to work in the United States. Wage: To be discussed Additional Info Minimum Age 16+ years old Additional Now Hiring Customer Service Representative/Shift Leader! Great things are happening at Domino's Pizza, and we are looking for exceptional people who want to be part of the best pizza delivery company in the world! You will be responsible for taking orders, making pizzas, and giving the customer the best experience possible. You must have an outgoing personality, be efficient and energetic, and be willing to work in a fun and fast paced environment. Domino's Pizza takes care of their employees, it is a fact that we promote from within and 99% of our current franchise owners started out as CSR's, Delivery Drivers, or Assistant Managers! What are you waiting for, apply today! Additional Information All your information will be kept confidential according to EEO guidelines.