Call Center Agent Salary

Average Yearly Salary
Updated May 18, 2020
$29,000
$24,000
$29,000
$34,000
Did you know that the average Call Center Agent makes $29,334 per year? That's valued at $14.1 per hour! The range surrounding that average can vary between $24,000 and $34,000, meaning Call Center Agents have the opportunity to earn more once they move past entry-level roles. Most Call Center Agents find a job with Professional and Health Care companies, while others work for Telecommunication, Media, and Hospitality companies to make more money. Those aren't the only places you can earn a higher paycheck. Hawaii, California and Minnesota are the top states in the U.S. to pay Call Center Agents the highest salaries.
Best Paying Cities
Boston, MA
$31,289
0 selections

Map of Call Center Agent Salaries

The darker areas on the map show where Call Center Agents earn the highest salaries across all 50 states.

Average Salary:

Average Call Center Agent Salary By Location

While a Call Center Agent can average a salary of $29,334 per year, or $14.1 per hour, there are many opportunities for Call Center Agents to make more. For example, in San Ramon, CA you might make $34,292 per year. Other high-paying locations include Boston, MA, Buffalo Grove, IL and Des Moines, IA. If you're in an entry-level position, your best bet is to move to San Ramon, CA where the average starting salary is $22,000. The highest paying states for Call Center Agents include Hawaii, California and Minnesota. Meanwhile, Virginia, Mississippi, and Arkansas offer the lowest salaries.

Average Call Center Agent Salary By Company

To earn a high income as a Call Center Agent, working for Mario Tricoci Hair Salons & Day Spas or Gene Juarez Salons might be your best bet, as they are the highest paying companies in this field. In addition, companies like Hendrick Automotive Group and The Hartford report highly competitive salaries for Call Center Agents.

The largest raises come from changing jobs.

See what's out there.

Average Call Center Agent Pay By Industry

As we previously stated, Call Center Agent salaries can vary depending on the industry. In fact, our data shows that Telecommunication, Media, and Hospitality companies tend to offer much higher salaries for Call Center Agents. For example, Call Center Agents make a whopping average salary of $33,273 while working for Telecommunication companies. Meanwhile, other people in this field are making $30,706 at Media companies and $30,695 at Hospitality companies. But Call Center Agents may want to avoid working in the Technology industry as it offers the lowest average salary at $27,574.
Industry
Average Salary
Telecommunication
Telecommunication
$33,273
$33k
Media
Media
$30,706
$31k
Hospitality
Hospitality
$30,695
$31k
Finance
Finance
$30,161
$30k
Professional
Professional
$30,016
$30k
Technology
Technology
$27,574
$28k

Call Center Agent Salary History

Compare salaries for individual cities or states with the national average.

Call Center Agent Salary By Experience Level

The salary for a Call Center Agent can vary depending on the years of experience that a person has, from entry level to senior level. Data on how experience level affects total compensation is provided by the Bureau of Labor Statistics (BLS) as part of their National Compensation Survey, which is based on factors such as knowledge, complexity, contacts, and environment.

Recently Added Call Center Agent Salaries

CompanyJobLocationDate AddedSalary
Group 1 Automotive
Group 1 Automotive
Call Center Agent-Business Support Center
Call Center Agent-Business Support Center
Call Center Agent-Business Support Center
06/30/2020
06/30/2020
$22,957
$22,957
06/30/2020
Marketlink
Marketlink
Outbound Sales Call Center Agents
Outbound Sales Call Center Agents
Outbound Sales Call Center Agents
06/29/2020
06/29/2020
$33,392
$33,392
06/29/2020
Marketlink
Marketlink
Call Center Sales Agents
Call Center Sales Agents
Call Center Sales Agents
06/29/2020
06/29/2020
$25,044
$25,044
06/29/2020
Call Center Agent
Call Center Agent
06/28/2020
06/28/2020
$31,305
$31,305
06/28/2020
Enhanced Resource Centers
Enhanced Resource Centers
Work From Home Call Center Collections Agent
Work From Home Call Center Collections Agent
Work From Home Call Center Collections Agent
06/26/2020
06/26/2020
$29,218
$29,218
06/26/2020
Call Center Agent
Call Center Agent
06/26/2020
06/26/2020
$25,766
$25,766
06/26/2020
Enhanced Resource Centers
Enhanced Resource Centers
Work From Home Call Center Collections Agent
Work From Home Call Center Collections Agent
Work From Home Call Center Collections Agent
06/26/2020
06/26/2020
$29,218
$29,218
06/26/2020
Call Center Agent
Call Center Agent
06/26/2020
06/26/2020
$33,079
$33,079
06/26/2020
Customer Service Call Center Agent
Customer Service Call Center Agent
06/24/2020
06/24/2020
$35,479
$35,479
06/24/2020
Call Center Agent
Call Center Agent
06/24/2020
06/24/2020
$28,696
$28,696
06/24/2020