Call center agent jobs in Kendale Lakes, FL - 651 jobs

Starting Salary: $17.99/hour Branch: Cargo Being part of Air Canada is to become part of an iconic Canadian symbol. Are you passionate about reaching new heights, teamwork and making a meaningful contribution? Let your career take flight by joining our diverse and vibrant team at the leading edge of passenger aviation. It's important to know that Schedules can change quickly: The role requires someone who can adapt to changing schedules and priorities. Being available and responsive when things shift is essential. Teamwork drives success: We work in a collaborative environment. Supporting each other and contributing to a positive team dynamic is a must. Learning never stops: New challenges come up often, and it's important to be open to learning. This includes understanding and complying with TSA regulations and specific customer requirements. Key duties Provide cargo customer service to the public, other airlines, agencies, and internal staff, handling inquiries and processing shipments in accordance with company standards. Receive, deliver, and physically handle cargo, mail, and COMAT using manual methods or equipment such as forklifts; operate company vehicles as required. Compute rates, book shipments, and advise customers on customs and regulatory requirements, including the acceptance and processing of hazardous materials. Manage cash and documentation in line with company procedures; input and track data using the company's automated cargo systems. Investigate shipment issues, complete reports, and compile statistical data to support operational efficiency. Ensure adequate supplies are available and communicate procedural updates to staff as needed. In the absence of leadership, make and document operational decisions to maintain workflow and protect company interests. Qualifications Must possess a valid driver's license; Must have valid passport to travel for training in Canada; Ability to lift seventy (70) lbs unaided; Ability to efficiently use the Company's automated reservations, ticketing and baggage tracing systems post-training; Ability to operate Company vehicles and machinery; Ability to stand or sit for extended periods of time; Ability to use tact, good judgement and initiative; Capable of expressing self in a clear and pleasant manner; Ability to work under pressure with a minimum of supervision; Adhere to Air Canada's uniform guide and grooming standards; Ability to meet Air Canada medical standards through a medical examination; Employment is subject to meeting US Custom & Boarder Protection (USCBP) requirements for obtaining both a Customs Seal and an Airport ID Badge; Employees must adhere to all safety PPE requirements, including wearing safety shoes as per company regulations and using company-provided hearing protection in designated high-noise areas; Demonstrate punctuality and dependability to support overall team success in a fast-paced environment; Candidates must be available for shift work in a 24/7 operational environment, including mornings, evenings, weekends, and statutory holidays; Benefits Financial benefits: Pension program, Employee Share Ownership Program, and Profit Sharing. Wellbeing & health benefits: Health, dental, and life insurance for you and your family (if necessary). Recognition: Air Canada's recognition program (Shine) allows you to recognize and be recognized for those outstanding moments. Travel privileges: A generous employee travel program for you and other eligible once you have completed twenty-eight (28) weeks of service. This includes, but is not limited to standby travel, hotel & car rental discounts, Air Canada Vacation discounts, and more. Conditions of Employment Candidates must be eligible to work in the country of interest, at the time any offer of employment is made and seeking any required work permits/visas or other authorizations which may be required is the sole responsibility of the candidates applying for this position. Linguistic Requirements Based on equal qualifications, preference will be given to bilingual candidates. Diversity and Inclusion Air Canada is strongly committed to Diversity and Inclusion and aims to create a healthy, accessible and rewarding work environment which highlights employees' unique contributions to our company's success. As an equal opportunity employer, we welcome applications from all to help us build a diverse workforce which reflects the diversity of our customers, and communities, in which we live and serve. Air Canada thanks all candidates for their interest; however only those selected to continue in the process will be contacted.

ADP is hiring bilingual Associate Client Support Consultants. This position is hybrid - working 3 days in the Miami office and 2 days from home each week. Are you ready to join a company offering career advancement opportunities throughout your career journey? Do you want to join a company with award-winning training and world-class service guidelines to help you achieve success, growth, and continued learning? Are you looking for an inclusive environment with a culture of collaboration and belonging? If so, this may be an opportunity for you. Read on and decide for yourself. In this role, you will serve as ADP's front-line for solving clients' challenges, including issue resolution, answering questions, helping clients, training their users on ADP technology, and more. You carry the weight of ADP's service reputation and client satisfaction in your hands. The nature of what you do every day will not change -- your #1 goal is to help clients who have between 1- 49 employees. Still, every day will be different because the questions you receive will vary, as will the solutions you provide each client. There will be no shortage of new questions you'll receive, which will keep things interesting, and our top-ranked training will help to set you up for success! To thrive in this role, you must be comfortable working in a metrics-driven call center environment as part of a structured day. You have a way with clients that builds rapport, establishes trust, and shines with professionalism. Over the phone and in writing, your communication style is clear and easy for our clients to understand and take action on. As a result, your client satisfaction scores make you proud. Pace should not scare you. We also have a healthy dose of fun. Not only can you find a career here but friendships that last in a company that values inclusion. To learn more about Client Services at ADP, watch here: ****************************************** WHAT YOU'LL DO: Responsibilities What you can expect on a typical day: Client Support. You will help our clients manage their business using our solutions, which could include troubleshooting and probing to resolve payroll issues. Support might also involve partnering with multiple business units and teams for troubleshooting and delivering a seamless client experience. Learn. You will continually upgrade your knowledge and skills on payroll, including federal and state compliance, standard operating procedures, administrative practices, other products, and desktop support tools to develop and maintain your ability to support our clients. Organize. You adhere to a daily schedule and organize yourself to deal with a high volume of inbound calls. Daily phone time may increase during peak seasons, like at the close of the year. TO SUCCEED IN THIS ROLE: Required Qualifications Fluent in both English and Spanish (read, write and speak fluently). At least one year of experience in a service center/call center environment. You can work overtime hours during peak seasons (Dec - Feb). A college degree is great but not required. What's more important is having the skills to do the job. Other acceptable experiences could include: Experience noted above, OR Military experience. We recognize and appreciate the unique talents and experiences Veterans bring to the table. We value the discipline, commitment, and problem-solving abilities you have developed and are excited to provide an environment where you can continue to make a meaningful impact. YOU'LL LOVE WORKING HERE BECAUSE YOU CAN: Be yourself in a culture that values equity, inclusion, and belonging and creates a safe space for diverse perspectives and insights. Belong by joining one of our Business Resource Groups to connect globally with networks and allies who share common interests and experiences. Grow your career in an agile, fast-paced environment with plenty of opportunities to progress. Continuously learn through ongoing training, development, and mentorship opportunities. Be your healthiest. Best-in-class benefits start on Day 1 because healthy associates are happy ones. Focus on your mental health and well-being. We're here to provide exceptional service to our clients, and none of that happens without each of us taking care of ourselves and being there for one another. Join a company committed to giving back and generating a lasting, positive impact upon the communities in which we work and live. Get paid to pay it forward. Company-paid time off for volunteering for causes you care about. What are you waiting for? Apply now! #LI-Hybrid A little about ADP: We are a comprehensive global provider of cloud-based human capital management (HCM) solutions that unite HR, payroll, talent, time, tax and benefits administration and a leader in business outsourcing services, analytics, and compliance expertise. We believe our people make all the difference in cultivating a down-to-earth culture that embraces our core values, welcomes ideas, encourages innovation, and values belonging. We've received recognition for our work by many esteemed organizations, learn more at ADP Awards and Recognition. Diversity, Equity, Inclusion & Equal Employment Opportunity at ADP: ADP is committed to an inclusive, diverse and equitable workplace, and is further committed to providing equal employment opportunities regardless of any protected characteristic including: race, color, genetic information, creed, national origin, religion, sex, affectional or sexual orientation, gender identity or expression, lawful alien status, ancestry, age, marital status, protected veteran status or disability. Hiring decisions are based upon ADP's operating needs, and applicant merit including, but not limited to, qualifications, experience, ability, availability, cooperation, and job performance. Ethics at ADP: ADP has a long, proud history of conducting business with the highest ethical standards and full compliance with all applicable laws. We also expect our people to uphold our values with the highest level of integrity and behave in a manner that fosters an honest and respectful workplace. Click ********************************* to learn more about ADP's culture and our full set of values.

ABM (NYSE: ABM) is one of the world's largest providers of integrated facility, engineering, and infrastructure solutions. Every day, our over 100,000 team members deliver essential services that make spaces cleaner, safer, and efficient, enhancing the overall occupant experience. ABM serves a wide range of market sectors including commercial real estate, aviation, education, mission critical, and manufacturing and distribution. With over $8 billion in annual revenue and a blue-chip client base, ABM delivers innovative technologies and sustainable solutions that enhance facilities and empower clients to achieve their goals. Committed to creating smarter, more connected spaces, ABM is investing in the future to meet evolving challenges and build a healthier, thriving world. ABM: Driving possibility, together. ABM is an Equal Employment Opportunity (EEO) employer that does not discriminate on the basis of any trait or characteristic protected by applicable federal, state, or local law, including disability and protected veteran status. ABM is committed to working with and providing reasonable accommodation to individuals with disabilities. If you have a disability and need assistance in completing the employment application, please call ************. We will provide you with assistance and make a determination on your request for reasonable accommodation on a case-by-case basis. ABM participates in the U.S. Department of Homeland Security E-Verify program. E-Verify is an internet-based system used to electronically confirm employment eligibility. ABM is a military-friendly company proudly employing thousands of men and women who have served in the U.S. military. With ABM, you'll have access to a world-class training program and ample opportunities to use the skills you developed while serving our country. Whether you're looking for a frontline or professional position, you can find post-military career opportunities across ABM. ABM directs all applicants to apply at ******************** ABM does not accept unsolicited resumes. For more information, visit *********** Perform a combination of clerical tasks to support office, business, or administrative operations by performing the following duties. Our employees must be well-groomed, helpful, and patient and enjoy working with others. We are looking for staff to work Full Time and Part Time, All Shifts Available, 7 Days a week.

Receive incoming calls in a professional and courteous manner - Scheduling appointments - Assigning daily work/calls to other team members - Perform marketing and sales functions to sell additional work and earn business - Complete work orders, retur Customer Service Representative, Customer Service, Dispatcher, Representative, Dispatch, Retail

A growing manufacturing organization is seeking a proactive and detail-oriented Customer Service Representative (CSR) to support a rapidly expanding customer base and internal sales operations. This role plays a key part in the order-to-shipment lifecycle, serving as a central point of contact for customers while ensuring accuracy, efficiency, and exceptional service throughout the order management process. The ideal candidate is highly organized, customer-focused, and experienced in managing orders within an ERP-driven environment. Key Responsibilities Enter and process customer purchase orders accurately within the ERP system Manage order flow from initial entry through shipment and delivery Communicate proactively with customers regarding order status, timelines, and changes Serve as the primary point of contact for customer inquiries, issue resolution, and follow-up Coordinate closely with Sales, Operations, Production, and Logistics teams Monitor backorders, inventory availability, and shipment schedules Maintain accurate and up-to-date customer and order documentation Support credit review and approval processes as needed Required Qualifications 3+ years of customer service, order management, or sales support experience Strong written and verbal communication skills Experience working with ERP systems (preferred) High level of accuracy in data entry and order processing Proficiency in Microsoft Office (Excel, Outlook, Word) Preferred Qualifications Experience in manufacturing, electrical products, construction materials, or industrial environments Bilingual (English/Spanish) is a plus Core Competencies Customer communication and relationship management Problem-solving and issue resolution Time management and prioritization Team collaboration across departments What's Great About Working Here Stable, Growing Organization: Be part of a company experiencing consistent growth and operational expansion Cross-Functional Exposure: Work closely with sales, production, operations, and logistics teams Process-Driven Environment: Structured systems and clear workflows support accuracy and success Customer-Focused Culture: High service standards with a strong emphasis on reliability and responsiveness Long-Term Career Potential: Opportunities to grow within customer service, operations, or sales support functions Team-Oriented Workplace: Collaborative environment where attention to detail and accountability are valued

5th HQ - We are seeking a versatile and dedicated Admin/Customer Service Specialist for our of our clients in Pompano Beach. The ideal candidate will be adaptable, capable of managing multiple roles, and comfortable handling a variety of tasks as required. Key Responsibilities: Respond to Amazon customer service messages promptly and professionally. Process customer refunds efficiently. Learn and manage the process of customer returns. Run daily reports and follow up on any action items. Review invoices and potentially learn to process deposits. Assist with various tasks as needed, demonstrating flexibility and a willingness to adapt to new challenges. Perform general office duties, such as managing phone calls, emails, and correspondence. Organize and schedule appointments, meetings, and conferences. Maintain and update office records, databases, and filing systems. Prepare reports, presentations, and documents as needed. Skills/Qualifications: High school diploma or equivalent; further education or certifications in administration or customer service is a plus. Previous experience in a customer service or administrative role is preferred. Proficiency in Microsoft Office Suite (Excel, Word, Outlook). Strong communication skills, both written and verbal. Bilingual English/Spanish is a plus. Excellent organizational skills and attention to detail. Ability to multitask and manage time effectively. Positive attitude and a proactive approach to problem-solving. Willingness to learn new skills and take on different tasks as required.

Work Model: Open to Remote or Hybrid FanBasis is a leading platform enabling entrepreneurs, experts, and creators to build and scale digital product and service-based businesses. It offers tools for managing offers, courses, communities, memberships, and more, simplifying operations with built-in payment processing, subscription management, and engagement features. As a one-stop shop for the internet economy, FanBasis empowers its growing seller base through innovative, scalable solutions. With strategic partnerships, FanBasis is revolutionizing how digital businesses operate and thrive. Role Description FanBasis is seeking a detail-oriented and proactive Dispute & Chargeback Representative to manage the full representment lifecycle across card networks and payment processors. This role is critical in protecting company revenue, reducing fraud exposure, and ensuring disputes are handled efficiently, accurately, and in compliance with network regulations. This position works closely with Risk, Payments, Support, and Finance teams and is ideal for someone who thrives in structured, process-driven environments. Key Responsibilities Manage end-to-end chargeback and dispute representment across card networks (Visa, Mastercard, Amex, Discover) Review dispute cases, collect supporting documentation, and submit representment responses within required timelines Analyze dispute reason codes and determine optimal response strategies Track dispute outcomes and identify trends related to fraud, customer behavior, or merchant errors Collaborate with internal teams to improve dispute win rates and reduce future chargebacks Maintain accurate records and reporting on dispute metrics and performance Ensure compliance with card network rules and payment processor guidelines Support continuous improvement of internal dispute processes and workflows Qualifications 1-3+ years of experience handling chargebacks, disputes, or representment (fintech, payments, e-commerce, or SaaS preferred) Strong understanding of card network dispute processes and reason codes Exceptional attention to detail and organizational skills Ability to manage high volumes of cases under strict deadlines Analytical mindset with the ability to identify trends and root causes Clear written and verbal communication skills Comfortable working in fast-paced, high-growth environments Nice to Have Experience with payment processors (Stripe, Adyen, Checkout.com, etc.) Familiarity with fraud tools and risk management systems Experience supporting creator platforms, marketplaces, or subscription businesses SQL, reporting, or data analysis experience Benefits Competitive salary and benefits package Gym membership packages Paid time off and company-paid holidays Team-Buidling events, company lunches, and swag Opportunity to be a part of a fast-growing team of Industry Experts.

Working Title: CALL CENTER SERVICES REPRESENTATIVE I - 60044601 Pay Plan: Career Service 60044601 Salary: $35,397.96 annually/$1,361.46 bi-weekly Total Compensation Estimator Tool Call Center Services Representative I Florida Department of Children and Families Internal Only Multiple positions available. This posting will be used to fill position vacancies in Career Service. Incumbents in this position report to the office, this is not a telework position. Preference for Bilingual in Spanish/English or Creole/English. Current employees will be compensated in accordance with the DCF salary policy. The full-time work schedule is 40 hours per week, 8:00 am - 5:00 pm EST, Monday through Friday. If this sounds like the job for you, please join our TEAM! DCF Mission: The mission of the Department of Children and Families is to work in partnership with local communities to protect the vulnerable, promote strong and economically self-sufficient families, and advance personal and family recovery and resiliency. To learn more please visit ****************************** What You Will Do: The primary function of this position is providing support services related to government assistance eligibility in a call center setting. The work performed includes processing a broad range of customer service activities and entering information into a computer-based eligibility system. This career consists primarily of phone interactions with customers. The Typical Duties Include: * Answers general inquiry eligibility questions related to program requirements, application processing, case status, and benefit information. * Processes a variety of eligibility related work activities within designated time frames. * Educates customers on the benefits and features of My ACCESS Account including account set-up and password resets. * Resolves Electronic Benefit Transfer (EBT) ACCESS card issues. * Conducts abbreviated interviews for the purpose of collecting and updating required information on applicants and recipients and their household members for all government assistance programs. * Requests all additional information/verification required to establish or continue eligibility for government assistance programs. Ensures electronic case records are documented thoroughly and properly. * Assists customers with referrals to other agencies and community resources. Minimum Qualifications: * Must be a current DCF Employee AND * At least six (6) months working as a Call Center Services Representative I -OPS team member AND * Two years of experience in clerical activities or public contact experience AND * Must have the ability to attend a 8 -12 week mandatory paid training course. Additional Information/Requirements: * Incumbents may be expected to work during emergency situations or natural disasters. Benefits of Working for the State of Florida: Working for the State of Florida is more than a paycheck. The State's total compensation package for employees features a highly competitive set of employee benefits including: * No state income tax for residents of Florida. * Annual and Sick Leave benefits. * Nine paid holidays and one Personal Holiday each year. * State Group Insurance coverage options, including health, life, dental, vision, and other supplemental insurance options. * Retirement plan options, including employer contribution (For more information, please click *************** * Flexible Spending Accounts. * Tuition waivers. * And more! * For a more complete list of benefits, visit ***************************** Candidate Profile (application) must be completed in its entirety. * Include supervisor names and phone numbers for all periods of employment. * Account for and explain any gaps in employment so that the hiring process is not delayed. * Experience, education, training, knowledge, skills and/or abilities as well as responses to pre-qualifying questions must be verifiable to meet the minimum qualifications. * It is unacceptable to use the statement "See Resume" in place of entering work history. * This position is designated as an essential position. Incumbents are expected to work during emergency situations or natural disasters and may be required to work before, during and beyond normal work hours/days. DCF Employment Requirements: * We hire only U.S. citizens and lawfully authorized alien workers. * If you are a retiree of the Florida Retirement System (FRS), please check with the FRS on how your current benefits will be affected if you are re-employed with the State of Florida. Your current retirement benefits may be suspended or voided, and you will be required to repay all benefits received depending upon the date of your retirement. * The position will perform all job tasks in accordance with laws, rules, regulations, policies, and requirements applicable to state and federal laws or procedures. * SELECTIVE SERVICE: Male candidates born on or after October 1, 1962, will not be eligible for hire or promotion into an authorized position unless they are registered with the Selective Service System (SSS) before their 26th birthday or have a Letter of Registration Exemption from the SSS. Verification of Selective Service registration will be conducted prior to hire. For more information, please visit the SSS website: ******************* * BACKGROUND SCREENING REQUIREMENT: It is the policy of the Florida Department of Children and Families that any candidate being considered for employment must successfully complete a State and National criminal history check as a condition of employment, and also be screened in accordance with the requirements of Chapter 435, F.S., and, if applicable, Chapter 408, F.S. Employment may be terminated based on the background investigation results if the candidate begins employment before the background results are received, reviewed for any disqualifying offenses, and approved by the Department. Background investigations shall include, but not be limited to, fingerprinting for State and national criminal records check through the Florida Department of Law Enforcement (FDLE) and Federal Bureau of Investigation (FBI) and may include local criminal history checks through local law enforcement agencies. Employees will be retained in state and national rap back program, providing real-time arrest hit notifications. * BENEFIT RECOVERY SCREENING: Candidates applying to positions in the Economic Self-Sufficiency Program may have a Benefit Recovery check completed to validate current or former government assistance case information before completing the hiring process. If you experience problems applying online, please call the People First Service Center at **************. The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace. Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (***************. Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation. The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act. VETERANS' PREFERENCE. Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans' Preference will receive preference in employment for Career Service vacancies and are encouraged to apply. Certain service members may be eligible to receive waivers for postsecondary educational requirements. Candidates claiming Veterans' Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code. Veterans' Preference documentation requirements are available by clicking here. All documentation is due by the close of the vacancy announcement. Location:

About Us At Entertainment Travel Associates, we specialize in providing exceptional travel experiences tailored to our clients' unique needs. Based in Tampa, FL, our team is dedicated to delivering seamless service, unforgettable journeys, and a commitment to excellence in the travel and entertainment industry. Join us and become part of a growing company where professionalism meets passion. Job Description Introduction: Join a results-driven team focused on quality interactions. As a Call Center Agent, you'll support customers through professional and confident conversations. Responsibilities: Handle customer interactions with clarity and professionalism. Provide helpful and accurate information. Maintain consistency and quality in every interaction. Support team performance goals. Uphold service standards and positive brand representation. What We Offer: Structured training and coaching. Growth opportunities within the company. Incentives and performance recognition. A supportive, team-focused environment. Start building valuable experience-apply today! Qualifications Clear and confident communicator. Patient and solution-oriented. Reliable and motivated. Comfortable in fast-paced environments. Additional Information Competitive salary ($50,000 - $54,000 annually) Growth and advancement opportunities Supportive and professional work environment Ongoing training and skill development Stable full-time position

Growth Opportunities AvailableAre you a customer-focused, driven individual looking to join a luxury automotive team? Ocean Cadillac, part of the esteemed Murgado Automotive Group, is hiring Call Center BDC Agents for both Sales and Service. Help connect clients with their dream vehicles and ensure exceptional service experiences! What You'll Do:Handle inbound and outbound calls to assist customers with sales or service inquiries.Follow up on leads and schedule sales appointments and service visits.Provide excellent customer service to ensure satisfaction and build loyalty.Maintain and update customer information in our CRM system.Collaborate with sales, service, and marketing teams to meet client needs. What We're Looking For:A friendly and professional communicator who thrives in a fast-paced environment.Comfortable making 100+ outbound calls and working with a team.Organized, detail-oriented, and able to manage multiple tasks effectively.Previous experience in customer service, sales, or hospitality is a plus (automotive experience is a bonus but not required).Bilingual in English and Spanish is a bonus! What We Offer:Great Pay: $14 - $20/hour + commission.401(k) Plan: With company match.Time Off: Paid time off.Career Growth: Development opportunities within the Murgado Automotive Group.Employee Perks: Discounts on vehicles, parts, and services.Team Environment: A supportive and collaborative team focused on success. If you're ready to take the next step in your career and thrive in a luxury automotive setting, we'd love to hear from you! Apply today and become a valued part of the Murgado Automotive Group family. Murgado Automotive Group is an equal opportunity employer. Murgado Automotive Group does not discriminate in employment on account of race/ethnicity, color, religion, national origin, gender, sexual orientation/transgender status, age disability, martial/parental status, citizenship status, military status, political affiliation and/or beliefs, pregnancy, order of protection status or other non-merit status. We are an employer who participates in the E-verify program with the Department of Homeland and Security.

This role is the first contact our patients have therefore you must have a cheerful personality and wonderful customer service skills. You will be responsible for scheduling the appointment and taking all initial information to ensure that the patient visit exceeds their expectation. Position requires a high school diploma and one year customer service experience. Will accept any suitable combination of education, training, or experience, position requires strong customer service skills; problem resolution skills; accurate data entry skills; and strong analytical aptitude. Essential Duties and Responsibilities: Ultimate goal is to schedule appointments Follow all phone scripts provided Receive inbound and outbound calls Scheduling appointments Calling to confirm appointments and re-care system Emailing new patient welcome packet Taking all insurance and information required and verify and update patients information Handling questions and providing answers in a professional and pleasant manner. Excellent interpersonal, written and oral communication skills Excellent listening skills and the ability to ask probing questions, understand concerns and overcome objections Must have experience as an efficient scheduling coordinator Patients are very important to this position handling and actively solving their concerns politely and calmly is vital. Ensure assigned Providers are fully committed. Use VIP intake form for new patients and scan, upload to document center daily Administrative: Log-in to all practice programs in the AM (ie. Emails, Dental Intel and Queue Matrix) Ensure that all patient records are current, up-to-date and accurate. Ensure your answering machine/voicemail is current. Other Duties: Participate in the Morning Huddle by providing stats Assist in asking for referrals and reviews. Assist in building a “Trust Factor” with all patients. Assist to uncover patients Personal Motivators”. Other Duties: Cover other areas within the practice as needed and when needed. Serve as Patient Referral/Review Liaison. Expectations: Call Center Team member is expected to have previous experience in a customer support role , responsible for scheduling calls, customer focus and adaptability to different personalities and the ability to multi task, set priorities and manage time effectively

We are currently seeking motivated and customer-focused individuals to join our Call Center as Support Agents. If you are passionate about helping others and enjoy problem-solving in a fast-paced environment, we want to hear from you! As a Call Center Support Agent, you will be the first point of contact for our customers, assisting them with inquiries, issues, and product information. You will be responsible for providing exceptional service and ensuring that every customer interaction is positive and productive. Key Responsibilities: Handle incoming calls from customers, addressing inquiries and resolving issues promptly. Provide information on products, services, and account-related questions. Document customer interactions accurately in our CRM system. Troubleshoot and resolve customer concerns while ensuring a high level of satisfaction. Collaborate with team members and other departments to improve customer experience. Follow up on unresolved issues to ensure timely resolution. Stay informed on company policies, products, and promotions to meet customer needs. Contribute to team goals and support a positive team culture. Qualifications: Previous experience in a call center or customer service role preferred. Exceptional communication and interpersonal skills. Strong problem-solving abilities and attention to detail. Proficiency in using computers and working with CRM software. Ability to handle high call volumes while maintaining a calm demeanor. Positive attitude and a commitment to providing excellent customer service.

We are AUDI NORTH MIAMI, a part of the fast growing Group 1 Automotive , a leader in automotive retail and service. We are looking to add talented Business Development Representative to our team of professionals. Our Business Development Representative should be passionate about customer service and enjoy interacting with people throughout the working day. Automotive vehicle sales experience is not required. We are looking for outgoing individuals that can interact with our customers via phone and email. Hourly Rate Plus Monthly Bonus Potential + $2,000 Sign-On Bonus In addition to competitive pay, we offer... Health Insurance Dental insurance Vision, Life, Disability insurance 401(k) plan with company match Paid vacation Employee Stock Purchase Plan Employee Vehicle Purchase Program Professional work environment, with job training and advancement opportunities Responsibilities Handle inbound leads (phone, internet) and direct to appropriate contact Contact present customers (phone, email) to maintain and improve customer loyalty Develop pipeline of sales and service business opportunities (partnerships, etc.) leads through Work with sales department to develop sales strategies and techniques Research and stay current in consumer and industry trends Communicate industry news and trends to management and dealership employees Outstanding Customer Service Qualifications Auto dealership retail experience a plus Auto dealership Internet or Business Development Center (BDC) experience Previous call center experience a plus Superior communication and customer service skills Excellent follow-through skills Solid working knowledge of the Internet Familiarity with automotive financing Maintaining a positive, can-do attitude Group 1 is a Fortune 250 company that owns and operates automotive dealerships and collision centers in the United States and United Kingdom. We offer our associates a team environment, great benefits and ongoing training and support. If you are in alignment with our values of integrity, transparency, professionalism, teamwork and respect - now might be the time for you to accelerate your career as part of the best company in automotive retail. Apply today or refer a qualified friend. *All applicants must pass pre-employment testing to include: background checks, MVR, and drug testing in order to qualify for employment* Group 1 Automotive is an Equal Employment Opportunity employer and participates in E-Verify. Not ready to apply to a position? Sign-up to let us know about your interest in a career with Group 1 Automotive.

We are seeking a Call Center Agent to join our team at Independent Living Systems (ILS). ILS, along with its affiliated health plans known as Florida Community Care and Florida Complete Care, is committed to promoting a higher quality of life and maximizing independence for all vulnerable populations. About the Role: As a Call Center Agent within the Health Care Services industry, you will serve as a vital point of contact between members, healthcare providers, and administrative teams. Your primary objective is to deliver exceptional customer service by efficiently managing both inbound and outbound calls, addressing inquiries, scheduling appointments, and resolving concerns with professionalism and empathy. You will contribute to the smooth operation of the call center by maintaining accurate records and adhering to established protocols and compliance standards. This role demands the ability to handle a high volume of calls while maintaining a calm and courteous demeanor, ensuring that each interaction supports positive patient experiences and organizational goals. Ultimately, your efforts will help facilitate effective communication and support the delivery of quality healthcare services. Minimum Qualifications: High School Diploma or GED Proven experience working in a call center environment, preferably within healthcare or a related field. Ability to manage high volume call center demands. Familiarity with inbound and outbound customer service processes and phone systems. Basic clerical experience including data entry and record keeping. Ability to work flexible hours to accommodate call center shifts. Preferred Qualifications: Associate's degree Experience specifically in healthcare services or medical call centers. Knowledge of healthcare terminology and patient privacy regulations such as HIPAA. Proficiency with customer relationship management (CRM) software. Certification in customer service or call center operations. Responsibilities: Handle a high volume of inbound and outbound calls in a professional and courteous manner. Provide accurate information regarding healthcare services, appointment scheduling, and patient inquiries. Document call details and update patient records using call center phone systems and clerical tools. Collaborate with healthcare providers and administrative staff to resolve patient issues and escalate concerns when necessary. Maintain compliance with healthcare regulations and organizational policies during all communications.

Company DescriptionJobs for Humanity is partnering with Teleperformance USA to build an inclusive and just employment ecosystem. Therefore, we prioritize individuals coming from the following communities: Refugee, Neurodivergent, Single Parent, Blind or Low Vision, Deaf or Hard of Hearing, Black, Hispanic, Asian, Military Veterans, the Elderly, the LGBTQ, and Justice Impacted individuals. This position is open to candidates who reside in and have the legal right to work in the country where the job is located. Company Name: Teleperformance USA Job DescriptionCategory : Customer Service/Support Why You'll Choose Us Teleperformance is a strategic partner to the world's leading companies, bringing solutions and enhancing customer experience during each interaction. We are the largest interaction expert team in the market: multicultural, highly skilled, and deeply knowledgeable, with a wide range of integrated omnichannel solutions, technology, and the highest security standards. For us, each interaction needs to be treated as unique. Benefits of working with TP include: Paid Training Competitive Wages Full Benefits (Medical, Dental, Vision, 401k and more) Paid Time Off Employee wellness and engagement programs Your Impact Our customer service representatives are a very important part of our family. You will be the eyes and ears for our team, fielding customer inquiries and finding innovative ways to respond. Working in a collaborative and engaging environment, you will have the chance to interact with people from all walks of life and no two days will be the same. As you continue to grow and challenge yourself, you will discover your potential can take you anywhere you want to go. Your Responsibilities Customer Service Representatives field customer inquiries by finding innovative ways to respond to varying questions, issues, and concerns. Connect with customers via phone/email/chat/and or social media to resolve their questions or concerns Calmly attempt to resolve and de-escalate any issues Escalate interactions when necessary and appropriate Respond to requests for assistance and/or possible processing payments Track all call related information for auditing and reporting purposes Provide feedback on call issues Upsell if required What We're Looking for High School Diploma or equivalent IT/Network certifications/degrees preferred 18 years of age or older Proven call center experience Typing 25 WPM Proficient in PC operation and navigation Entry-level network troubleshooting Ability to set up home Wi-Fi network Ability to set up and configure a router or switch Core proficiency with a laptop or desktop computer Able to work independently Have excellent communications skills, both oral and written Ability to work in a constantly changing and fast paced environment Ability to stay composed and objective Strong listening skills Being One of Our People It is our mission to always provide an environment for our employees that promotes happiness from the inside out. When you work with us, you are valued and inspired to learn, to teach, and to grow. We want you to come to work motivated to and proud to be on our team. That's why we continually invest in creating outstanding work experiences and endless development opportunities. We want you to be and feel at your best, always. Teleperformance is an Equal Opportunity Employer

To take reservations and help customers over the phone and via email for Joia Beach and Jungle Island. To ensure all telephone calls are handled politely, timely and efficiently. Ascertaining and accurately meeting the caller's needs. To ensure consistent, effective communication from all departments to the Manager on duty. Ensure that all customer requests and feedback are responded to promptly and efficiently. To input in the reservation system any relevant guest notes handed over by the floor supervisors or managers into the guest personal profile. Optimize the database using all relevant fields to gain further information for S&M activity. Maintains all elements of the reservations system to ensure information is accurate and up to date. (Sevenrooms / Opentable/FareHarbor) Ensure all messages are taken and delivered in line with restaurant/company standards. Ensure all customer requests/requirements are recorded and action taken as required Verifies that all voicemail and email requests are answered in a timely and efficient manner. Meets and exceeds guest expectations by ensuring team handles all guest contact with a positive and courteous attitude Verifies that all reservations are input correctly into the system, including billing information. availability and price; communicates information to supervisor as needed. Demonstrates knowledge of Restaurant / Lounge / Beach shore/Jungle Island and Bloom. Facilitates all VIP and special requests. Maintains a favorable working relationship with all company employees to foster and promote a cooperative and harmonious working climate. Follows professional grooming and dress standards. Other duties and responsibilities as assigned. Qualifications SKILLS Strong written and verbal communication skills Strong telephone and computer etiquette Excellent interpersonal and customer service skills Demonstrates a calm and professional manner at all times Strong knowledge of hospitality operations, Ability to multi-task and remain organized Ability to work extended hours as needed Must have reliable, insured method of transportation Physical Demands Needs to be in good physical condition to enable them to interact with the staff and our customers. This position requires long hours of standing, walking, bending, and squatting Must be able to work all shifts including, AM's, PM's, weekends, and holidays. Qualifications Associate degree (A.A.) or equivalent, 2 or more years of related experience, or equivalent combination of education and experience. Excellent verbal and written communication skills. Strong organizational, problem-solving, and analytical skills; able to manage priorities and workflow. Acute attention to detail. Strong interpersonal skills. Ability to understand and follow written and verbal instructions. Ability to work independently and as a member of various teams and committees. Versatility, flexibility, and a willingness to work within constantly changing priorities with enthusiasm. Note: A review of this of this description has excluded the marginal functions of the position that are incidental to the performance of fundamental job duties, all duties and requirements are essential job functions. This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position. associates will be required to perform any other job related duties assigned by their supervisor. This document does not create an employment contract implied or otherwise other than an “at will” employment relationship.

Terrelonge Staffing is recruiting a dedicated Customer Service Representative for our MRO client in the aerospace industry. The ideal candidate will have experience in customer service within an aerospace or technical environment, with a focus on providing exceptional support to clients. Key Responsibilities: Serve as the primary point of contact for customers, addressing inquiries and resolving issues related to MRO services. Process orders, track shipments, and manage customer accounts to ensure satisfaction. Coordinate with internal teams to ensure timely and accurate delivery of services. Maintain detailed records of customer interactions and transactions. Provide clients with regular updates on service status and any changes to their orders. Qualifications: Associate degree or equivalent experience in customer service or a related field. 2-4 years of experience in customer service within the aerospace industry. Strong problem-solving skills and attention to detail. Excellent verbal and written communication skills. Proficiency in CRM software and Microsoft Office Suite.

5th HQ - Are you a people person who loves helping others and thrives in a fast-paced environment? We're looking for a friendly and proactive Bilingual Customer Service Representative to join our team! In this role, you'll be the voice of our company, providing top-notch support to our customers in both English and Spanish. If you're passionate about customer service, enjoy solving problems, and want to make a real impact, we'd love to meet you! What You'll Do: Provide exceptional service and support to customers via phone, email, and chat in both English and Spanish. Resolve inquiries, troubleshoot issues, and offer solutions to ensure customer satisfaction. Accurately log all customer interactions and update information in our system. Collaborate with team members to provide efficient and seamless support. Educate customers on our products and services to help them make the most of our offerings. What We're Looking For: Bilingual (English/Spanish) with excellent written and verbal communication skills. Customer-focused with strong problem-solving skills and a positive attitude. Previous customer service experience preferred, but we're willing to train the right person! Ability to work in a fast-paced environment and adapt to changing priorities. Proficiency in basic computer applications and a willingness to learn new software. What We Offer: Competitive hourly rate. Comprehensive benefits package including health, dental, and vision insurance. Paid time off and holiday pay. A supportive team environment with opportunities for growth and advancement. Ongoing training and professional development to enhance your skills. Why Join Us? We believe in creating a positive work culture where employees feel valued, appreciated, and part of a team. If you're ready to take your customer service skills to the next level and work in a company that truly cares about its employees and customers, apply today!

Growth Opportunities AvailableAre you a customer-focused, driven individual looking to join a luxury automotive team? Brickell Honda, part of the esteemed Murgado Automotive Group, is hiring Call Center BDC Agents for both Sales and Service. Help connect clients with their dream vehicles and ensure exceptional service experiences! Position Location: Brickell Honda -690 SW 8th Street, Miami, FL 33130 What You'll Do:Handle inbound and outbound calls to assist customers with sales or service inquiries.Follow up on leads and schedule sales appointments and service visits.Provide excellent customer service to ensure satisfaction and build loyalty.Maintain and update customer information in our CRM system.Collaborate with sales, service, and marketing teams to meet client needs. What We're Looking For:A friendly and professional communicator who thrives in a fast-paced environment.Comfortable making 100+ outbound calls and working with a team.Organized, detail-oriented, and able to manage multiple tasks effectively.Previous experience in customer service, sales, or hospitality is a plus (automotive experience is a bonus but not required).Bilingual in English and Spanish is a bonus! What We Offer:Great Pay: $14 - $20/hour + commission.401(k) Plan: With company match.Time Off: Paid time off.Career Growth: Development opportunities within the Murgado Automotive Group.Employee Perks: Discounts on vehicles, parts, and services.Team Environment: A supportive and collaborative team focused on success. If you're ready to take the next step in your career and thrive in a luxury automotive setting, we'd love to hear from you! Apply today and become a valued part of the Murgado Automotive Group family.$14 - $20 an hour Murgado Automotive Group is an equal opportunity employer. Murgado Automotive Group does not discriminate in employment on account of race/ethnicity, color, religion, national origin, gender, sexual orientation/transgender status, age disability, martial/parental status, citizenship status, military status, political affiliation and/or beliefs, pregnancy, order of protection status or other non-merit status. We are an employer who participates in the E-verify program with the Department of Homeland and Security. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.