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Call center agent jobs in La Crosse, WI

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  • STUDENT: Call Center Operator/Faith Radio

    University of Northwestern St. Paul 4.0company rating

    Call center agent job in Minnesota City, MN

    Title: STUDENT: Call Center Operator/Faith Radio VP Area: VP - Media Department: Faith Radio Network $12.48 per hour Who We Are: Northwestern is a faith-driven community, UNWavering in our Christ-centered principles and identity as those who profess faith in Jesus. Rooted in the unshakable foundation of God's Word and our calling to impact His world, our mission and vision flow from these core values, expressed through Christ-centered higher education at the University of Northwestern - St. Paul and through gospel outreach and faithfulness with Northwestern Media. Position Summary: We are looking for students who can answer incoming telephone calls during our fundraiser event; simply greet the caller and enter their information into our computer system with great attention to detail. Key Responsibilities: * Answer incoming calls, enthusiastically greeting callers * Accurately and efficiently enter caller and donation information into computer system * Keep all caller and donor information confidential Qualifications: * Must be detail-oriented, organized and self-disciplined * Able to interact with a variety of individuals in a professional, tactful and courteous manner * Have strong phone and customer service skills * Able to maintain confidential information * Must have proficient computer skills and ability to enter data accurately * Able to work independently and take initiative * Maintain a growing, personal relationship with Jesus Christ, reflect His character in all interactions, and faithfully uphold and embrace Northwestern's mission, Doctrinal Statement and Declaration of Christian Community Key Skills: * Independent & Teamwork: Capable of working both independently and collaboratively, with minimal supervision. * Confidentiality: Maintains discretion and handles sensitive information appropriately. * Organizational Skills: Strong time management and problem-solving abilities; able to prioritize and meet deadlines with attention to detail. * Technical Proficiency: Intermediate to advanced computer skills, including Microsoft Office and related software. * Written & Verbal Communication: Strong writing, editing, proofreading, and verbal communication skills. * Background Check: Must pass initial and ongoing background checks as a condition of employment. Work Environment: The work environment involves working for a suburban, Christian university or Christian owned and operated radio station alongside those with a demonstrated commitment and personal relationship with Jesus Christ, a commitment to the mission and values of Northwestern, and an agreement to abide by all Northwestern policies. frame-loader#show Progress clinch:authenticated@document->frame-loader#reload" id="turbo_frame_page_block_af0c1e276cdf6efed88e9528a4a87515" src="/pages/5b841ca960ee0a8ddc4ec0f0a6c513ba/blocks/af0c1e276cdf6efed88e9528a4a87515?job_uid=ec80c6eb0b0f499070be51ca57dc663c&postfix=1_1">
    $12.5 hourly 20d ago
  • Customer Service Representative

    Jason Banitt Farmers Insurance Agency 4.3company rating

    Call center agent job in Winona, MN

    Job Description The Jason Banitt - Farmers Insurance Agency in Winona seeks a full-time Customer Service and Sales Representative (CSSR). This position offers the opportunity for growth within the agency along with paid training. Hours are generally 8-5 M-F. Benefits Annual Base Salary + Commission + Bonus Opportunities Paid Time Off (PTO) Hands on Training Tuition Reimbursement Mon-Fri Schedule Career Growth Opportunities Responsibilities Answering phones and assisting walk-in customers Review renewal business and identify appropriate follow-up action based on degree of change Cross-sell/up-sell products to existing customers Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions take Solicit, sell, and negotiate new business policies Assist with the annual review process by contacting customers and preparing personalized customer coverage recommendations based on customers' need General customer service duties as presented Performs other duties as assigned Requirements Solid background in customer service skills Outstanding written and verbal communication skills Strong organizational skills with attention to detail Outgoing personality and excellent phone etiquette Insurance industry experience preferred but not required Must pass the state of Minnesota insurance licensing exams (if not presently licensed) Proficient in operating personal computers and performing routine calculations Experience with Microsoft Office applications Adhere to company and agency policies and guidelines
    $35k-42k yearly est. 21d ago
  • Customer Care Representative

    Citizens State Bank of La Crosse 3.4company rating

    Call center agent job in La Crosse, WI

    Full-time Description Are you an outgoing, motivated individual who is a self-starter and great with customers? Want to learn new things and build your professional skillset? How about working for a top community bank that inspires you to achieve your full potential and become a happier and better individual? If you're willing to learn, we're willing to train you! Citizens State Bank is a top-performing and community-focused financial institution with a strong commitment to serving our customers' banking needs. With a history spanning 116 years, we take pride in providing personalized financial solutions and exceptional customer service to our valued customers. We are currently seeking a dynamic and experienced Customer Care Call Representative to assist our team in providing the highest level of customer satisfaction. As a Customer Care Call Representative, you'll be the first point of contact in the department for incoming customer calls-bringing a high-energy, customer-first attitude to every interaction. You'll provide thoughtful support and help connect customers to the right information or team. You'll be trusted with important conversations and empowered to solve a variety of everyday banking needs while delivering the friendly, professional experience our customers expect. Key Responsibilities: · Handle inbound customer calls professionally and courteously. · Assist customers with account inquiries, transaction history, password resets, and other general banking-related questions. · Process various banking transactions, including fund transfers, bill payments, and account updates. · Promote and educate customers about our range of banking products and services. · Resolve customer complaints or issues, escalating when necessary to ensure swift resolution. · Update and maintain customer records accurately in the bank's database. · Follow established procedures and guidelines to ensure compliance with banking regulations. · Collaborate with other bank departments to resolve complex customer inquiries. Qualifications: · Previous customer service experience, preferably in a call center or banking environment. · Strong verbal communication skills and a friendly, professional phone demeanor. · Proficient computer skills and ability to navigate banking software and systems. · Knowledge of basic banking products and services. · Excellent problem-solving skills and attention to detail. · Ability to multitask and work in a fast-paced environment. · Strong team player with a “Yes, I can” attitude and the ability to collaborate effectively with colleagues. Citizens State Bank offers an excellent salary and benefits package-including access to free health care. Combine that with our dynamic culture, and you'll see why we're unlike any other. Candidates interested in working in a fun, high-energy organization that was named as one of the top Community Banks in the nation, and an American Banker's Best Banks to Work For, should visit our employment opportunities page. Do not wait, our positions fill quickly, and you do not want to miss out on joining the best culture in the industry! While you wait for our response, check us out on Facebook and visit our website at *************************
    $32k-39k yearly est. 5d ago
  • Customer Service Technician

    Brightspeed

    Call center agent job in La Crosse, WI

    At Brightspeed, we are reimagining how people live, work, play and connect by providing fast, reliable internet connections and an awesome customer experience in twenty states throughout the Midwest and South. Backed by funds managed by Apollo Global Management, our vision is to accelerate the upgrade of copper to fiber optic technologies, bringing faster and more reliable internet service to many rural markets traditionally underserved by broadband providers, while delivering best-in-class customer experience. Be a part of the team that will make this vision a reality….designing and building a world class fiber network and creating a customer experience second to none. Check us out on the web! Job Description Brightspeed is looking for a Customer Service Technician to join our team! As a Customer Service Technician, you will be performing installation, maintenance and troubleshooting of high-speed internet, video and voice networks including associated wiring and equipment. You will also be maintaining and repairing outside plant facilities within assigned geographic service areas. In this important role you may be required to work varying shifts that include mandatory overtime, weekends, and holidays. As a Customer Service Technician your responsibilities will include: Installing, maintaining, and troubleshooting of high-speed internet, video and voice networks including associated wiring and equipment Performing maintenance and repair on outside plant facilities Climbing poles, using a shovel and pick to dig up and bury cable, working in utility access holes or controlled environmental vaults (CEV), and locating buried telephone cables Observing all safety rules and regulations Assisting other technical personnel in the performance of their duties when requested Actively supporting sales and marketing related activities Directing customer facing work and sales referrals Qualifications WHAT IT TAKES TO CATCH OUR EYE: High School diploma or equivalent experience Ability to distinguish colors on facilities Ability to handle 28 foot extension ladders (up to 75 lbs. routine work) and utility access hole covers (up to 150 lbs.) Ability to successfully complete service tech boot camp training, POTS/DSL installation/repair, cable splicing/maintenance, basic transmissions, air pressure, and HSI installations (self and full) Basic computer skills including MS Office applications Ability to work in confined spaces (e.g. attics, crawl spaces, utility holes) Ability to work aloft (e.g. ladder) Ability to work outside in all weather conditions and at various hours of the day/night A valid driver's license and satisfactory driving record Positive and professional appearance and demeanor when communicating the company's products and services to our customers Accountability/dependability (on time and on load when scheduled and serve on call as needed) Teamwork (technical expertise developed to complete work efficiently to achieve work group key service measures) Active Listening (ability to take input from customers, APS and co-workers to problem solve and improve skills) Ability to ask relevant questions to ensure problems are resolved quickly or to clarify information or directions Active Learning (curious seeker of added information and actively works to improve skills and knowledge) Additional Information BONUS POINTS FOR: Prior experience as a customer facing telecom operations technician Basic electricity training/certification or documented equivalent work experience ADSL installation/repair experience (self/full installs) A+/Net + Certified Required Soft Skills #LI-MH1 WHY JOIN US? We aspire to contemporary ways of working. Recognized as a Top Workplace by the Charlotte Observer, Brightspeed HQ is located on the 7th floor of the new Vantage South End - East Tower in Charlotte, NC. We prioritize hiring talent in the Charlotte area, whenever possible, to make it a truly vibrant destination for our hybrid workforce. At Brightspeed, we have roles that are designated as remote, hybrid, office or field-based, depending on the position, business needs and individual circumstances. We also invest in technology that enables our entire team to stay connected. Why? Because Brightspeed recognizes the value of finding the best talent for the job, wherever they may be. We offer competitive compensation and comprehensive benefits. Our benefits and paid time off programs reflect our underlying belief in promoting overall wellness through physical, emotional and financial health. Brightspeed offers a comprehensive benefit program, including competitive medical, dental, vision, and life insurance; an employee assistance program; a 401K plan with company match and a host of voluntary benefits. Inclusion and belonging are at the center of our grounding belief in Being Real. When we bring our authentic selves to work, everyone is better as a result. A diverse team helps us be fierce advocates for more accessible, inclusive and high-quality internet, because we believe doing so promotes equity in the communities we serve. Brightspeed is an Equal Opportunity Employer that is committed to inclusion of all qualified individuals, including individuals with a disability/veterans. If you require reasonable accommodation to complete a job application or to otherwise participate in the hiring process, please contact [email protected] to initiate the accommodations process. For all applicants, please take a moment to review our Privacy Notices: Brightspeed's Privacy Notice for California Residents Brightspeed's Privacy Notice
    $34k-45k yearly est. 20d ago
  • Customer Service Rep

    Carsonvalleyhealth

    Call center agent job in La Crosse, WI

    This employee communicates with customers for the purposes of answering questions, resolving problems, determining ongoing and additional product/service needs, and supporting compliance to physician direction. JOB FUNCTIONS: Communicates with customers via inbound and outbound manual calls and outbound calls generated via automated dialer system Assesses customer need for additional products/services Assesses customer compliance with physician orders Answers questions and provides customer education regarding products/services Documents calls in computerized record keeping system Enters customer orders in computerized system Verifies and updates demographic information such as address and telephone number in computerized records
    $29k-38k yearly est. 5d ago
  • Customer Service Representative - Collision Center

    Premier Truck Group

    Call center agent job in La Crosse, WI

    Winners Work Here!Premier Truck Group is dedicated to ONE Network Executing, our mission which focuses on delivering the best employee experience, operational excellence, and exceptional customer service. At PTG, our top priority is to be your employer of choice and to provide a top-tier employee experience, regardless of the location where you work. Who is Premier Truck Group?Premier Truck Group is headquartered in Dallas, Texas, with nearly 50 locations throughout the US and Canada, making it the largest Freightliner dealer group in North America. We offer a premium selection of new Freightliner and Western Star commercial vehicles, a large selection of previously owned commercial trucks, and a full suite of parts, maintenance, and repair services. When you build your career here, you make a commitment to being the very best in the business. We are the pre-eminent group of Freightliner truck dealerships in the nation with serious plans for the future and we want you to be a part of it. Why Join Our Winning Team? When you join our team, you're rewarded with the opportunity to work for an organization that provides opportunities for career growth and advancement, tailored to individual performance, experience and interests, along with a fully comprehensive benefits package including:Employee Discounts Medical, Dental, and Vision InsuranceLife InsuranceEmployee Assistant ProgramsPaid Holidays and Paid Time Off 401k Plan with Employer MatchTrainingWork-Life Balance Here are some quick insights into this opportunity. We would love to discuss it with you in more detail! Customer Service Representative Responsibilities: Responsible for greeting customers coming into the collision center for all service needs. Take and determine appropriate course of action for all incoming service department telephone calls concerning pending repairs, scheduling, cost and completion dates. Assist in the preparation of quotes on repair jobs. Write service orders and obtain customer approval of orders. Open Repair Orders and close Repair Orders in times of customer/service overflow. Assist the Shop Supervisor'(s) in the assignment of collision technicians to specific service jobs. Monitor job progress and keep customer updated. Assist collision technicians in identifying opportunities to Up-Sell. Report all customer complaints to the shop foreman or collision center manager. Inspect each departing job for quality and cleanliness. Finalizes paperwork upon completion of work and at end of shift. Check all cash schedules daily. Assist shop foreman daily. Serve as relief for all shop foreman vacations, etc. Promote good housekeeping and safe work practices. Perform all other duties as assigned. Customer Service Representative Requirements: Education A high school diploma or GED is required. Additional training in heavy duty trucks required. Equivalent education and relevant work experience may be considered. ExperienceMinimum of 2 years of experience in Customer Service Relations, vehicle environment and employee supervision Licenses or CertificatesA valid driver's license is required. CDL and DOT medical card is mandatory if vehicle is to be driven off of dealership premises Appearance/UniformsAll employees must maintain a neat, clean and well-groomed appearance IND-BSReady to Join?Apply now to learn more about what Premier Truck Group has to offer! Premier Truck Group is an equal opportunity employer.
    $29k-38k yearly est. Auto-Apply 60d+ ago
  • Customer Service Representative - Personal Lines

    Spectrum Insurance Group LLC

    Call center agent job in La Crosse, WI

    Job Description Spectrum Insurance Group is searching for a Customer Service Representative for the front desk in our La Crosse office. The Customer Service Representative will have personal and/or commercial lines experience. The Customer Service Representative will work with account managers, prepare proposals, answer incoming phone calls, greet and direct office visitors, enter change requests and endorsements, and maintain our agency management system with current information. Qualified candidates will hold a Property & Casualty license and have 2+ years of insurance experience. Benefits Paid Time Off (PTO) Health Insurance Dental Insurance Vision Insurance Life Insurance Hands on Training Mon-Fri Schedule Retirement Plan Evenings Off Responsibilities Production Support Completes applications in coordination with Agent, Account Executive or Account Manager(s) and submits applications to eligible and appropriate carriers Prepares proposals and renewal summaries Maintains agency management system with up-to-date and accurate data Administers processing and suspense of new business, renewals, cancellations, and endorsement requests Prepares certificates, binders, surety bonds and general correspondence Completes MVR requests and trucking certificates according to scheduled rotation Administers change requests and endorsements Answers incoming phone calls, greets and assists agency visitors Acts as primary and/or secondary back-up to front desk receptionist, if applicable Administrative Organizes tasks and resources to complete work and meet deadlines according to established procedures Makes decisions on a variety of tasks frequently requiring discretion, judgment and initiative guided by general procedures or standards Responds to incoming phone calls and emails promptly and effectively Performs basic office functions including emailing, filing, scanning, copying, and faxing Customer Service Delivers exceptional customer service according to Spectrums Customer Service Standards with a goal of exceeding customer expectations with every interaction Promotes a customer-focused environment by providing friendly, courteous, and helpful service to internal and external customers Answers customer questions and resolves complaints in a timely and efficient manner Supports a team-oriented environment by interacting in a professional, collaborative, and respectful manner with all employees, clients, customers and/or vendors Requirements Required Knowledge and Skills Excellent verbal and written communication skills Strong analytical thinking and organizational skills Ability to interact professionally and effectively with customers and team members Proficient computer skills including the ability to document and access information Ability to follow existing processes, procedures, and verbal instruction Ability to manage multiple priorities, accurately, efficiently, and independently Attention to detail and ability to complete tasks with a high degree of accuracy License and Certification Requirements Valid WI drivers license and acceptable driving history Current licensure or ability to obtain a Property & Casualty Resident Intermediary granted by the State of Wisconsin
    $29k-38k yearly est. 23d ago
  • Personal Lines CSR

    Harrison Gray Search & Consulting

    Call center agent job in La Crosse, WI

    Job Description Harrison Gray Search has partnered with one of the largest independent agencies in Wisconsin, who is searching for a Customer Service Representative for the front desk in their La Crosse office. The Customer Service Representative will ideally have personal and/or commercial lines experience. The Customer Service Representative will work with account managers, prepare proposals, answer incoming phone calls, greet and direct office visitors, enter change requests and endorsements, and maintain the agency management system with current information. Qualified candidates will hold a Property & Casualty license and have 2+ years of insurance experience. Benefits Paid Time Off (PTO) Health Insurance Dental Insurance Vision Insurance Life Insurance Hands-on Training Mon-Fri Schedule Retirement Plan Evenings Off Requirements Required Knowledge and Skills Excellent verbal and written communication skills Strong analytical thinking and organizational skills Ability to interact professionally and effectively with customers and team members Proficient computer skills including the ability to document and access information Ability to follow existing processes, procedures, and verbal instruction Ability to manage multiple priorities, accurately, efficiently, and independently Attention to detail and ability to complete tasks with a high degree of accuracy License and Certification Requirements Valid WI driver's license and acceptable driving history Current licensure or ability to obtain a Property & Casualty Resident Intermediary granted by the State of Wisconsin Responsibilities Production Support Completes applications in coordination with Agent, Account Executive or Account Manager(s) and submits applications to eligible and appropriate carriers Prepares proposals and renewal summaries Maintains agency management system with up-to-date and accurate data Administers processing and suspense of new business, renewals, cancellations, and endorsement requests Prepares certificates, binders, surety bonds and general correspondence Completes MVR requests and trucking certificates according to scheduled rotation Administers change requests and endorsements Answers incoming phone calls, greets and assists agency visitors Acts as primary and/or secondary back-up to front desk receptionist, if applicable Administrative Organizes tasks and resources to complete work and meet deadlines according to established procedures Makes decisions on a variety of tasks frequently requiring discretion, judgment and initiative guided by general procedures or standards Responds to incoming phone calls and emails promptly and effectively Performs basic office functions including emailing, filing, scanning, copying, and faxing Customer Service Delivers exceptional customer service with a goal of exceeding customer expectations with every interaction Promotes a customer-focused environment by providing friendly, courteous, and helpful service to internal and external customers Answers customer questions and resolves complaints in a timely and efficient manner Supports a team-oriented environment by interacting in a professional, collaborative, and respectful manner with all employees, clients, customers and/or vendors
    $29k-38k yearly est. 10d ago
  • Customer Service Rep

    TCH Group, LLC 2.9company rating

    Call center agent job in La Crosse, WI

    This employee communicates with customers for the purposes of answering questions, resolving problems, determining ongoing and additional product/service needs, and supporting compliance to physician direction. JOB FUNCTIONS: Communicates with customers via inbound and outbound manual calls and outbound calls generated via automated dialer system Assesses customer need for additional products/services Assesses customer compliance with physician orders Answers questions and provides customer education regarding products/services Documents calls in computerized record keeping system Enters customer orders in computerized system Verifies and updates demographic information such as address and telephone number in computerized records
    $29k-37k yearly est. 5d ago
  • Customer Service Representative - State Farm Agent Team Member

    Reggie Rabb-State Farm Agent

    Call center agent job in Onalaska, WI

    Job DescriptionBenefits: 401(k) Bonus based on performance Competitive salary Flexible schedule Health insurance Opportunity for advancement Paid time off Training & development ROLE DESCRIPTION: As a Customer Service Representative - State Farm Agent Team Member with Reggie Rabb - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES: Answer customer inquiries and provide policy information. Assist customers with policy changes and updates. Process insurance claims and follow up with customers. Maintain accurate records of customer interactions. QUALIFICATIONS: Communication and interpersonal skills. Detail-oriented and able to multitask. Previous customer service experience preferred.
    $29k-38k yearly est. 2d ago
  • Customer Service Representative - State Farm Agent Team Member

    Kurt Pfaff-State Farm Agent

    Call center agent job in Onalaska, WI

    Job DescriptionBenefits: License Reimbursement Bonus based on performance Competitive salary Flexible schedule Health insurance Opportunity for advancement Paid time off Training & development ABOUT OUR AGENCY: Our agency opened its doors in July 2016, and were proud to be approaching our 9-year anniversary. Over the years, we've built a team-first culture rooted in support, growth, and genuine care for our customers and one another. We believe in rewarding hard work, which is why we offer paid life and disability insurance policies, and after your first full year, youll enjoy 20 days of PTO to recharge and enjoy life outside the office. If you're looking for a positive, purpose-driven workplace where your contributions truly matter, wed love to connect. ROLE DESCRIPTION: As a Customer Service Representative - State Farm Agent Team Member with Kurt Pfaff - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES: Answer customer inquiries and provide policy information. Assist customers with policy changes and updates. Process insurance claims and follow up with customers. Maintain accurate records of customer interactions. QUALIFICATIONS: Communication and interpersonal skills. Detail-oriented and able to multitask. Previous customer service experience preferred.
    $29k-38k yearly est. 27d ago
  • Customer Service Representative - Collision Center

    Penske 4.2company rating

    Call center agent job in La Crosse, WI

    Winners Work Here! Premier Truck Group is dedicated to ONE Network Executing, our mission which focuses on delivering the best employee experience, operational excellence, and exceptional customer service. At PTG, our top priority is to be your employer of choice and to provide a top-tier employee experience, regardless of the location where you work. Who is Premier Truck Group? Premier Truck Group is headquartered in Dallas, Texas, with nearly 50 locations throughout the US and Canada, making it the largest Freightliner dealer group in North America. We offer a premium selection of new Freightliner and Western Star commercial vehicles, a large selection of previously owned commercial trucks, and a full suite of parts, maintenance, and repair services. When you build your career here, you make a commitment to being the very best in the business. We are the pre-eminent group of Freightliner truck dealerships in the nation with serious plans for the future and we want you to be a part of it. Why Join Our Winning Team? When you join our team, you're rewarded with the opportunity to work for an organization that provides opportunities for career growth and advancement, tailored to individual performance, experience and interests, along with a fully comprehensive benefits package including: Employee Discounts Medical, Dental, and Vision Insurance Life Insurance Employee Assistant Programs Paid Holidays and Paid Time Off 401k Plan with Employer Match Training Work-Life Balance Here are some quick insights into this opportunity. We would love to discuss it with you in more detail! Customer Service Representative Responsibilities: Responsible for greeting customers coming into the collision center for all service needs. Take and determine appropriate course of action for all incoming service department telephone calls concerning pending repairs, scheduling, cost and completion dates. Assist in the preparation of quotes on repair jobs. Write service orders and obtain customer approval of orders. Open Repair Orders and close Repair Orders in times of customer/service overflow. Assist the Shop Supervisor'(s) in the assignment of collision technicians to specific service jobs. Monitor job progress and keep customer updated. Assist collision technicians in identifying opportunities to Up-Sell. Report all customer complaints to the shop foreman or collision center manager. Inspect each departing job for quality and cleanliness. Finalizes paperwork upon completion of work and at end of shift. Check all cash schedules daily. Assist shop foreman daily. Serve as relief for all shop foreman vacations, etc. Promote good housekeeping and safe work practices. Perform all other duties as assigned. Customer Service Representative Requirements: Education A high school diploma or GED is required. Additional training in heavy duty trucks required. Equivalent education and relevant work experience may be considered. Experience Minimum of 2 years of experience in Customer Service Relations, vehicle environment and employee supervision Licenses or Certificates A valid driver's license is required. CDL and DOT medical card is mandatory if vehicle is to be driven off of dealership premises Appearance/Uniforms All employees must maintain a neat, clean and well-groomed appearance IND-BS Ready to Join? Apply now to learn more about what Premier Truck Group has to offer! Premier Truck Group is an equal opportunity employer.
    $31k-39k yearly est. 60d+ ago
  • Building Representative

    City of La Crosse, Wi 3.8company rating

    Call center agent job in La Crosse, WI

    BUILDING REPRESENTATIVE - LA CROSSE CENTER: The City of La Crosse is seeking to fill a full-time Building Representative position at La Crosse's premier convention site and entertainment destination for concerts, conventions, trade shows, entertainment, and sporting events. Position is responsible to prepare the La Crosse Center for events by providing set-up and tear down, general building and grounds custodial duties, snow removal, routine building maintenance tasks and providing lead janitor/maintenance guidance to a casual labor staff. Requirements: Candidates shall have a high school diploma or equivalent, with two years progressively responsible janitorial/maintenance experience, or any combination of education and experience which provides equivalent knowledge, skills and abilities. Previous experience in a leadership role is desirable. Valid driver's license required. Candidate must be able to work a flexible schedule of various work hours to include evenings, weekends and holidays. This position will mostly work during the evenings/over-nights. Starting wage for this non-exempt position is $24.07 per hour (80 hours bi-weekly). Shift differential of .50 per hour for hours worked in evening/over-night. Benefits: The City of La Crosse offers a comprehensive benefit package including medical benefit plans, Wisconsin Retirement Plan, deferred compensation, Roth IRA, life insurance, accident insurance, income continuation insurance, voluntary dental and vision plans, paid holidays, vacations, and sick leave. Benefit perks: traditional or high deductible (with HSA) medical plan options available; participation in the Wisconsin Retirement System with 7.20% employer contribution; 10 paid holidays, ability to earn up to 12 sick days per year, and vacation time available as of date of hire. Successful candidate will be subject to a background check, post-offer/pre-employment physical, drug screen and job screen. Applications are accepted until January 4, 2026. To be considered, submit an employment application by visiting the City of La Crosse website and clicking on City Services, then clicking Career Opportunities or by visiting ************************************************** Purpose of Position The purpose of positions in this classification is to perform general building and grounds custodial, snow removal and routine building preventive maintenance tasks, and provide guidance to casual laborers. Distinguishing Characteristics Incumbents may perform and oversee janitorial and routine preventive maintenance duties and staff. The work is performed under the direction of a supervisor. Essential Duties and Responsibilities The following duties are normal for this classification. These are not to be construed as exclusive or all-inclusive. Other duties may be required and assigned. May direct and oversee work crew. Prioritizes tasks. Instruct work crew. Ensures crew is properly equipped and supplied for work tasks. Sweeps, mops, strips and waxes floors. Vacuums and shampoos carpets. Scours restroom fixtures and drinking fountains. Replenishes restroom paper supplies. Washes windows and mirrors. Empties trash containers. Picks up litter. Mows, trims and fertilizes grass. Weeds and waters flower beds. Plows snow from parking areas/ramps, walkways and entrances. Performs routine building maintenance tasks. Reports major repair/replacement needs. Maintains building security and safety. Checks doors and windows. Unlocks and locks doors and windows. Performs minor plumbing and electrical repairs and replacement. Reads floor plans, seating charts, event information for room settings, booth layouts, change overs and tear down of events according to client requests and management orders. May set rooms up for events, and tear down after events. Lays carpet. Responds to building emergency calls on occasion. Maintains regular and predictable on-site attendance. Additional Tasks and Responsibilities While the following tasks are necessary for the work of the unit, they are not an essential part of the purpose of this position and may also be performed by other unit members. May monitor and adjust climate controls such as thermostats, sound controls, AV and HVAC operation. May assist in staging. Minimum Training and Experience Required to Perform Essential Job Functions High school diploma or equivalent, two years of progressively responsible janitorial/grounds maintenance experience, or any combination of education and experience that provides equivalent knowledge, skills and abilities. A valid motor vehicle operator's license required. Building provides proper training and equipment to perform described duties. Physical and Mental Abilities Required to Perform Essential Job Functions Language Ability and Interpersonal Communication Ability to assemble, copy, record and transcribe data and information, following a prescribed plan. Ability to run service desk. Ability to compare, count, differentiate, measure and/or sort data and information. Ability to persuade, convince, and/or train others, including the ability to act in a lead janitor capacity. Ability to advise and interpret how to apply policies, procedures and standards to specific situations. Ability to utilize a wide variety of descriptive data and information such as regulations, schedules, time cards, floor plans, materials safety data sheets, injury reports, and equipment operating/maintenance manuals. Ability to communicate effectively with custodial staff, facility visitors, emergency personnel, city employees. Mathematical Ability Ability to add, subtract, multiply and divide. Judgment and Situational Reasoning Ability Ability to use functional reasoning and common sense in performing influence functions such as supervising, instructing and directing. Ability to exercise the judgment, decisiveness and creativity in situations involving a variety of generally pre-defined duties which may be subject to frequent change. Physical Requirements Ability to operate, maneuver and/or steer equipment and machinery requiring simple but continuous adjustments such as floor scrubbers, brooms, mops, snow removal equipment, mowers, rakes, shovels, forklift, scissor lift and air lift, etc. . Ability to coordinate eyes, hands, feet and limbs in performing movements requiring moderate skill, such as cutting, painting and drilling. Ability to exert required physical effort to perform moderate to heavy work, typically involving some combination of climbing and balancing, stooping, kneeling, crouching, crawling, lifting, carrying, pushing, and pulling. Ability to recognize and identify similarities or differences between characteristics of colors, shapes, sounds and odors associated with job-related objects, materials and tasks. Environmental Adaptability Ability to work under often unsafe and uncomfortable conditions where exposure to environmental factors such as temperature variations, odors, noise, vibrations, traffic hazards, wetness, loud sounds , machinery, electrical current, disease and dust can cause discomfort and where there is a risk of injury. The City of La Crosse is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, the City will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.
    $24.1 hourly 13d ago
  • Customer Service Rep(01940) - 1201 Gilmore Ave

    Domino's Franchise

    Call center agent job in Winona, MN

    You got game? You got spring in your step? You want one of the best jobs in the world! And schedules that work with you, not against you? That's right, we live to conquer the rush and make it possible to make, bake or take pizzas during the hungry hours of the day and night, part or full-time. You'll have plenty of time left over for school, hanging with your friends, or whatever. Sound good? Even if you just need a second job for some extra cash, Domino's Pizza is the perfect place for you. We are searching for qualified customer service reps with personality and people skills. We're growing so fast it's hard to keep up, and that means Domino's has lots of ways for you to grow (if that's what you want), perhaps to management, perhaps beyond. Whether it's your hobby, main-gig, or supplemental job, drop us a line. We're bound to have just the thing for you.
    $31k-40k yearly est. 12d ago
  • On Site Customer Service Rep

    Manpowergroup 4.7company rating

    Call center agent job in Caledonia, MN

    Our client, a leader in the sports equipment industry, is seeking a Temp Customer Service Rep to join their team. As a Temp Customer Service Rep, you will be part of the Sales Operations department supporting the Warranty Supervisor. The ideal candidate will have excellent communication skills, strong attention to detail, and a high level of professionalism which will align successfully in the organization. **Job Title:** Temp Customer Service Rep **Location:** Caledonia, MN **Pay Range: $19/hour** **What's the Job?** + Communicate with end consumers regarding warranty claims via phone and email. + Provide answers to general and technical product questions with a focus on bat warranties. + Update consumer emails regarding return statuses and ensure timely order shipping. + Process new return labels and check return statuses for customers. + Coordinate with the warehouse team to expedite and prioritize orders as needed. **What's Needed?** + Bachelor's degree or comparable work experience. + Minimum 2 years of prior customer service experience preferred. + Strong verbal communication skills and professionalism in customer interactions. + Excellent organizational skills with strong attention to detail. + Proficiency in Microsoft Office software and JD Edwards. **What's in it for me?** + Opportunity to work in a dynamic and supportive team environment. + Gain valuable experience in customer service within the sports equipment industry. + Enhance your communication and organizational skills. + Be part of a company that values professionalism and customer satisfaction. + Potential for career advancement based on performance. **Upon completion of waiting period associates are eligible for:** + Medical and Prescription Drug Plans + Dental Plan + Supplemental Life Insurance + Short Term Disability Insurance + 401(k) If this is a role that interests you and you'd like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you! **About ManpowerGroup, Parent Company of: Manpower, Experis, Talent Solutions, and Jefferson Wells** _ManpowerGroup (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands -_ **_Manpower, Experis, Talent Solutions, and Jefferson Wells_** _-_ creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years. We are recognized consistently for our diversity - as a best place to work for Women, Inclusion, Equality and Disability and in 2023 ManpowerGroup was named one of the World's Most Ethical Companies for the 14th year - all confirming our position as the brand of choice for in-demand talent. ManpowerGroup is committed to providing equal employment opportunities in a professional, high quality work environment. It is the policy of ManpowerGroup and all of its subsidiaries to recruit, train, promote, transfer, pay and take all employment actions without regard to an employee's race, color, national origin, ancestry, sex, sexual orientation, gender identity, genetic information, religion, age, disability, protected veteran status, or any other basis protected by applicable law.
    $19 hourly 29d ago
  • Customer Service Representative - FAC Shift

    XPO, Inc. 4.4company rating

    Call center agent job in Tomah, WI

    Business Unit: LTL **What you'll need to succeed as a Customer Service Representative at XPO** Minimum qualifications: + 2 years of customer service experience + Strong computer, typing and 10-key skills + Experience with Microsoft Office + Available to work a variety of shifts, including days, evenings, nights and weekends Preferred qualifications: + Transportationexperience + Excellent verbal and written communication skills **About the Customer Service Representative job** Pay, benefits and more: + Pay starts at $21.46 + FAC Shift + Full health insurance benefits on day one + Life and disability insurance + Earn up to 13 days PTO your first year + 9 paid company holidays + 401(k) option with company match + Education assistance What you'll do on a typical day: + Bill shipments according to applicable tariffs and pricing agreements + Recognize and resolve documentation errors + Assist customers with inquiries, including tracing shipments, rate quotes, tariff discrepancies and billing and invoicing questions + Perform general clerical duties as assigned, including answering and directing phone calls, filing, data entry and billing + Process over, short and damaged freight and related documentation for customer resolution Customer Service Representatives are required to: + Walk and/or stand for extended periods on a loading dock that is not climate-controlled and may be slippery **About XPO** XPO is a top ten global provider of transportation services, with a highly integrated network of people, technology and physical assets. At XPO, we look for employees who like a challenge and can communicate effectively in all situations. We want to leverage your skills and years of experience to drive positive results while ensuring a bright future for yourself and XPO. If you're looking for a growth opportunity, join us at XPO. We are proud to be an Equal Opportunity employer. Qualified applicants will receive consideration for employment without regard to race, sex, disability, veteran or other protected status. All applicants who receive a conditional offer of employment may be required to take and pass a pre-employment drug test. The above statements are not an exhaustive list of all required responsibilities, duties and skills for this job classification. Review XPO's candidate privacy statementhere (********************************************************************* .
    $21.5 hourly 5d ago
  • Customer Service Representative - State Farm Agent Team Member

    Karen Koenigs-State Farm Agent

    Call center agent job in Black River Falls, WI

    Job DescriptionBenefits: 401(k) matching Paid time off Training & development ROLE DESCRIPTION: As a Customer Service Representative with Karen Stai Koenigs Insurance Agency, Inc., you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES: Answer customer inquiries and provide policy information. Assist customers with policy changes and updates. Process insurance claims and follow up with customers. Maintain accurate records of customer interactions. QUALIFICATIONS: Communication and interpersonal skills. Detail-oriented and able to multitask. Previous customer service experience preferred.
    $29k-38k yearly est. 10d ago
  • Customer Service Representative

    Rawlings Sporting Goods Company Inc. 3.8company rating

    Call center agent job in Caledonia, MN

    Job Title: End Consumer Warranty CSR Department: Sales Operations Reports to: Warranty Supervisor FLSA Status: Non-Exempt General Overview: Communicates with end consumer on warranty claims via phone and email. Ensures end consumer returns are handled in a professional manner primarily focusing on bat warranties for all brands. Easton, Rawlings, Miken and Worth Duties & Responsibilities: Answers general and technical product questions for end consumers on the various end consumer queues with an emphasis on bat warranties. Answer questions and troubleshoots customer service issues, such as backorders and shipping issues. Updates consumer emails regarding returns status Ensures orders are shipped on a timely basis based on the request date, and tracks shipments, as necessary. Process new return labels and check returns status for customers; reroute packages as needed. Coordinates team in monitoring the back-order report, contact customer as required. Provides detailed shipping updates to customer. Communicate with Warehouse personnel one expediting and prioritizing orders as needed. Analyzes Product availability for customers, suggests product substitutions. Provides customers updates on status of Bat Repair Assist with SN order entry as required. Knowledge, Skills and Abilities: Bachelor's degree; or comparable work experience Excellent alpha and numeric data entry skills Strong verbal communication skills High level of professionalism and positive people-interface skills. Specifically, with end consumers Excellent organizational skills with strong attention to detail Strong JDE skills is required. Solid Skills in Microsoft Office software, (Word, Excel, Power Point) Proficient with JD Edwards Minimum 2 years prior customer service experience preferred. LANGUAGE SKILLS Ability to read and interpret documents such as reports and correspondence. Strong ability to speak effectively before customers or employees of organizations. Must have proven excellent written presentation and verbal communication skills. MATHEMATICAL SKILLS Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply concepts of basic math and algebra. REASONING ABILITY Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit, walk and use hands regularly. The employee is frequently required to reach with hands and arms. The employee is regularly required to stand and walk. The employee will occasionally lift and/or move objects weighing 30 - 40 pounds. Specific vision abilities required by this job include close vision, distance vision, and color vision. Employee will be required to hear telephone. Working Conditions : General office working conditions. Safety Hazards : Minimal This job description does not list all the duties of the job. Position may be required to perform other duties as needed.
    $29k-36k yearly est. Auto-Apply 60d+ ago
  • Customer Service Rep(01940) - 1201 Gilmore Ave

    Domino's Pizza 4.3company rating

    Call center agent job in Winona, MN

    You got game? You got spring in your step? You want one of the best jobs in the world! And schedules that work with you, not against you? That's right, we live to conquer the rush and make it possible to make, bake or take pizzas during the hungry hours of the day and night, part or full-time. You'll have plenty of time left over for school, hanging with your friends, or whatever. Sound good? Even if you just need a second job for some extra cash, Domino's Pizza is the perfect place for you. We are searching for qualified customer service reps with personality and people skills. We're growing so fast it's hard to keep up, and that means Domino's has lots of ways for you to grow (if that's what you want), perhaps to management, perhaps beyond. Whether it's your hobby, main-gig, or supplemental job, drop us a line. We're bound to have just the thing for you. Qualifications Additional Information
    $26k-34k yearly est. 14d ago
  • Customer Service Representative - Collision Center

    Premier Truck Group

    Call center agent job in La Crosse, WI

    Job DescriptionWinners Work Here!Premier Truck Group is dedicated to ONE Network Executing, our mission which focuses on delivering the best employee experience, operational excellence, and exceptional customer service. At PTG, our top priority is to be your employer of choice and to provide a top-tier employee experience, regardless of the location where you work. Who is Premier Truck Group?Premier Truck Group is headquartered in Dallas, Texas, with nearly 50 locations throughout the US and Canada, making it the largest Freightliner dealer group in North America. We offer a premium selection of new Freightliner and Western Star commercial vehicles, a large selection of previously owned commercial trucks, and a full suite of parts, maintenance, and repair services. When you build your career here, you make a commitment to being the very best in the business. We are the pre-eminent group of Freightliner truck dealerships in the nation with serious plans for the future and we want you to be a part of it. Why Join Our Winning Team? When you join our team, you're rewarded with the opportunity to work for an organization that provides opportunities for career growth and advancement, tailored to individual performance, experience and interests, along with a fully comprehensive benefits package including:Employee Discounts Medical, Dental, and Vision InsuranceLife InsuranceEmployee Assistant ProgramsPaid Holidays and Paid Time Off 401k Plan with Employer MatchTrainingWork-Life Balance Here are some quick insights into this opportunity. We would love to discuss it with you in more detail! Customer Service Representative Responsibilities: Responsible for greeting customers coming into the collision center for all service needs. Take and determine appropriate course of action for all incoming service department telephone calls concerning pending repairs, scheduling, cost and completion dates. Assist in the preparation of quotes on repair jobs. Write service orders and obtain customer approval of orders. Open Repair Orders and close Repair Orders in times of customer/service overflow. Assist the Shop Supervisor'(s) in the assignment of collision technicians to specific service jobs. Monitor job progress and keep customer updated. Assist collision technicians in identifying opportunities to Up-Sell. Report all customer complaints to the shop foreman or collision center manager. Inspect each departing job for quality and cleanliness. Finalizes paperwork upon completion of work and at end of shift. Check all cash schedules daily. Assist shop foreman daily. Serve as relief for all shop foreman vacations, etc. Promote good housekeeping and safe work practices. Perform all other duties as assigned. Customer Service Representative Requirements: Education A high school diploma or GED is required. Additional training in heavy duty trucks required. Equivalent education and relevant work experience may be considered. ExperienceMinimum of 2 years of experience in Customer Service Relations, vehicle environment and employee supervision Licenses or CertificatesA valid driver's license is required. CDL and DOT medical card is mandatory if vehicle is to be driven off of dealership premises Appearance/UniformsAll employees must maintain a neat, clean and well-groomed appearance IND-BSReady to Join?Apply now to learn more about what Premier Truck Group has to offer! Premier Truck Group is an equal opportunity employer.
    $29k-38k yearly est. 10d ago

Learn more about call center agent jobs

How much does a call center agent earn in La Crosse, WI?

The average call center agent in La Crosse, WI earns between $26,000 and $53,000 annually. This compares to the national average call center agent range of $23,000 to $41,000.

Average call center agent salary in La Crosse, WI

$37,000
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