Customer Service Specialist - Healthcare Billing, Amazon Healthcare Revenue Cycle
Amazon 4.7
Call center agent job in Seattle, WA
Application deadline: Jan 22, 2026
As we continue to expand and transform the primary care experience, we're looking for passionate people to help manage our patient inquiries, using CI CARE framework that makes One Medical unique. As a Centralized Support Specialist II Billing Specialist, you'll execute our mission of delivering high-quality care and service. Specifically, you'll take patient phone calls and handle patient conversations to deliver world class care.
You are a strong and innovative problem-solver, who is driven to help people. You have mastered the art of customer-service, administrative work and are motivated to cultivate change in healthcare. You are currently looking for your next opportunity at an organization that is transforming healthcare we would love to connect.
Key job responsibilities
Handle patient phone calls and message inquiries, de-escalate issues, ensure patient satisfaction, and assist with navigating healthcare needs including insurance, billing, medical records, authorizations, and referrals, using impeccable C-I-CARE (a framework containing the key elements of a great interaction and effective communication that we use with patients and each other) in all interactions to ensure a positive experience.
Collaborate with providers and other operations team members to complete urgent tasks pertaining to patient billing issues and questions.
Proactively reach out to patients with open balances to assist with payment options, educate admins and patients on health insurance benefits, answer complex billing inquiries, resolve payment processing issues, support One Medical's efforts to empower patients in resolving financial responsibilities, and maintain service level agreements in response time to admins and patients.
Assist admins with our member's billing needs via 1Life's tasking system to provide the best customer service.
Investigate claims through insurance to ensure they were processed according to the patient benefit plan, including reviewing and reconciling patient and insurance balances for accuracy.
Master our technology suite including but not limited to RingCentral, Slack, G-suite, Zoom, and our Electronic Medical Record System 1Life, to be able to interact with team members and patients and complete daily work.
Contribute to team development through rounding, attending team huddles, participating in team problem solving, supporting all in-office providers with urgent & stat patient needs.
A day in the life
In this role, you'll handle inbound calls from One Medical patients (customers) regarding their medical bills, insurance claims, and payment inquiries. Daily activities include reviewing patient accounts, processing payments, explaining EOBs, and coordinating with internal stakeholders such as medical billing specialists, insurance verification teams, and healthcare providers to resolve billing discrepancies. You'll solve problems like incorrect charges, insurance claim rejections, payment plan requests, and billing confusion. Regular communication with insurance companies to verify benefits and claim status is essential. The role requires documenting all interactions in the electronic health record system and following up on pending issues.
About the team
Amazon One Medical's callcenter team combines healthcare expertise with Amazon's customer-obsessed culture to deliver exceptional patient support. Our team has focused on making healthcare more accessible and less complicated for members. We handle billing inquiries with empathy and efficiency. Our culture emphasizes leadership principles of ownership and continuous improvement, supported by ongoing training and development. Team members work in a diverse, inclusive environment where success is measured by positive patient impact while maintaining the highest standards of healthcare privacy and professionalism.
Basic Qualifications
- 2+ years of customer service in a healthcare callcenter environment experience
- 1+ years of medical billing, insurance claims, or healthcare revenue cycle experience
- Experience in Microsoft Office Suite using electronic health records (EHR) or customer relationship management (CRM) systems
Preferred Qualifications
- Ability to work various shifts
- Strong problem-solving and documentation skills
- Ability to type 45+ WPM while maintaining accuracy
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company's reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit ********************************************************* for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
Our compensation reflects the cost of labor across several US geographic markets. The Colorado base pay for this position ranges from $41,600/year up to $45,760/year. The National base pay for this position ranges from $31,200/year in our lowest geographic market up to $50,000/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit ******************************************************* . This position will remain posted until filled. Applicants should apply via our internal or external career site.
$31.2k-50k yearly 2d ago
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Customer Service Rep
ASC Engineered Solutions, LLC
Call center agent job in Kent, WA
Department: Distribution Center Operations
Employment Type: Full Time
Reporting To: Kimberly Bailey
Compensation: $44,200 - $60,320 / year
Description
Seattle, WA
The Customer Service Representative provides effective customer service for all internal and external customers.
How You will Help
Responsible for communicating with customers via phone, email, fax, etc.
Provide timely and accurate information to incoming customer service orders, status, and product knowledge request
Process customer orders, changes, and returns
Resolve customer complaints by investigating problems, developing solutions, and making recommendations
Work closely with the Operations Supervisor as directed
Reviewsand maintain customer database to track information on account information, statuses, orders, and lead times
Provide timely feedback regarding service failures or customer concerns
Work closely with Sales Representatives on quotes, status of orders etc.
Promote a safe workplace by performing all tasks in a safe and thoughtful manner in compliance with all rules, procedures, instructions, devices, equipment and use of appropriate personal protective equipment. Maintain vigilance for any hazardous conditions or practices in the workplace and immediately report any unsafe conditions or practice to your supervisor
Perform other duties as directed
What You Will Bring
Strong communication and interpersonal skills
Outstanding customer service skills
Excellent time management ability
Ability to handle adversity and conflict with successful outcomes
Outstanding attention to detail and accuracy
Possess strong commitment to team environment while working well with others
Work systematically and logically to resolve problems
Understanding of common business practices relating to pricing, terms, shipment, taxes and payment for products and services
Knowledge of technical details of the company product
Proficient in computer data entry
Proficient in Microsoft Office and Microsoft CRM Dynamics
Qualifications
* Associates' Degree in Business and/or Related Field
* 2 + years of Customer Service experience in the manufacturing or construction industry
Job Benefits
Medical, Dental, Vision, and FSA are available 30 days following your start date
401k with company match is available after 90 days of employment
Company-provided Life Insurance and AD&D are provided 1st of the month after 90 days of employment at no cost to you
5 PTO days after 60 days of employment (hourly and non-exempt positions only)
2 weeks of vacation after 6 months of employment
10 paid holidays - including your birthday!
$44.2k-60.3k yearly 1d ago
Customer Service Specialist
Appleone 4.3
Call center agent job in Renton, WA
We are currently recruiting on behalf of our client, a well-established manufacturing and distribution company, who is seeking a Customer Service Specialist to support customers across retail and service channels. This role is ideal for someone who enjoys solving problems, managing multiple priorities, and being a calm, professional point of contact.
What you'll do
- Handle customer inquiries via phone and email
- Resolve issues while maintaining a high level of customer satisfaction
- Support order-related questions, product concerns, and general account needs
- Communicate clearly and professionally with internal teams
- Track and follow up on open items to ensure resolution
What we're looking for
- 5+ Years experience in customer service, customer support, or account coordination
- Strong phone etiquette and written communication skills
- Ability to multitask, prioritize, and stay organized in a fast-paced setting
- Comfortable working in a hybrid environment with accountability
- Bachelor's degree preferred, or equivalent professional experience
Why this role
* Stable, full-time opportunity
* Occasional hybrid flexibility
* Collaborative team environment
* Long-term growth potential
* Tremendous benefit package
Equal Opportunity Employer / Disabled / Protected Veterans
The Know Your Rights poster is available here:
***********************************************************************************
The pay transparency policy is available here:
********************************************************************************************
For temporary assignments lasting 13 weeks or longer, AppleOne is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required.
We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team.
AppleOne participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program.
********************************************** Contents/E-Verify_Participation_Poster_ES.pdf
We also consider for employment qualified applicants regardless of criminal histories, consistent with legal requirements, including, if applicable, the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment-qualified applicants with arrest and conviction records, including, if applicable, the San Francisco Fair Chance Ordinance. For Los Angeles, CA applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.
$34k-41k yearly est. 1d ago
Customer Service Representative / Dispatcher / Service Titan experience
Aireserv Heating and Air Conditioning
Call center agent job in Bremerton, WA
Receive incoming calls in a professional and courteous manner - Scheduling appointments - Assigning daily work/calls to other team members - Perform marketing and sales functions to sell additional work and earn business - Complete work orders, retur Customer Service Representative, Customer Service, Dispatcher, Service, Representative, Dispatch, Retail
$33k-43k yearly est. 1d ago
Customer Service Representative
2 Sons Plumbing
Call center agent job in Pacific, WA
🚨 WE'RE HIRING: CSR 🚨
📍 Seattle, WA | 💰 $20-$28/hr DOE
✨ Be the heartbeat of our office - schedule calls, and keep customers happy! Fast-paced, fun, and rewarding.
🔹 What You'll Do
📞 Answer & schedule customer calls
🗂 Keep records organized & accurate
💬 Provide updates with a smile
🔹 What We're Looking For
✅ HS Diploma or equivalent
✅ 1+ year Customer Service or office coordination
✅ Strong communication & multitasking skills
💻 Comfortable with Microsoft Office
⭐ ServiceTitan experience = BIG plus but not required
🔧 Plumbing/HVAC knowledge helpful
🔹 Perks & Benefits
💵 $20-$28/hr (DOE)
🏥 Medical, Dental & Vision
💼 401k with Company Match
🗓 Paid Time Off + Holidays + Sick Days
🚀 Career Growth Opportunities
🎉 Friendly, supportive team culture
🔥 Join one of the fastest-growing service companies in the PNW! Hard work pays off here - come grow with us.
👉 Apply Today with 2 Sons Plumbing, Electric, Heating & Air!
$20-28 hourly 1d ago
Airline Customer Service Agent SEA - English/Japanese Speakers
Pacific Aviation 4.1
Call center agent job in Seattle, WA
Hourly Pay $21.00 per hour Join Pacific Aviation at SEA - Where Every Journey Begins with You!
Are you passionate about aviation, customer service, and creating memorable travel experiences? Do you thrive in fast-paced environments where teamwork and professionalism come first? If so, Pacific Aviation wants YOU on our team as an Airline Customer Service Agent at the Seattle - Tacoma International Airport
At Pacific Aviation, we take pride in delivering exceptional service to some of the world's finest airlines. As a Customer Service Agent, you'll play a crucial role in ensuring a smooth airport journey for passengers from check-in to takeoff.
Your Role in the Passenger's Journey:
Welcome and assist passengers through check-in, boarding, and arrival processes
Accurately review travel documents and issue boarding passes
Offer bilingual assistance to travelers with questions or concerns
Communicate clearly with passengers, coworkers, and airline staff
Help maintain a smooth flow of operations in the terminal
Ensure compliance with airline procedures and safety standards
Contribute to a team that thrives on cooperation, respect, and high-quality service
Requirements
What We're Looking For:
Exceptional Customer Service Skills - You thrive in face-to-face interactions and can create a welcoming experience for all passengers.
Strong Attention to Detail - You ensure all travel documents, procedures, and protocols are accurate and followed.
Team Player Mentality - You work well with others and contribute to a positive, collaborative environment.
Tech-Savvy & Organized - You can quickly learn airline systems and efficiently manage tasks.
Professionalism & Problem-Solving Skills - You handle challenges with patience, empathy, and quick thinking.
Shifts Available (Part-Time):
4-5-hour shifts available for the following time slot:
9:00 AM - 1:00 PM
Must be available to work at least 4 days per week, including weekends and holidays.
Must be able to Friday, Saturday and Sunday
Bilingual Preferred:
English + Japanese
Benefits
Hourly Pay Rate: $21.00
Medical, Dental, & Vision Insurance
401(k) Retirement Plan
Paid Time Off (PTO)
Company-Provided Uniform
Parking Discounts
Paid Training
Referral Bonus Program
Cell Phone Plan Reimbursement
Ready to Take Off with Pacific Aviation? Apply Today!
If you're ready to bring your passion for travel, teamwork, and outstanding service to the Pacific Aviation family, we'd love to hear from you. Click Apply Now to start your journey with us!
Pacific Aviation/SAS is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
$21 hourly Auto-Apply 60d+ ago
Call Center Representative
Luxury Bath Technologies
Call center agent job in Tukwila, WA
CallCenter Representative Luxury Bath of Seattle - Seattle, WA Luxury Bath is one of the fastest-growing brands in the acrylic bath remodeling industry. Our mission is simple: to help homeowners fall in love with their bathrooms again by providing beautiful, durable, and maintenance-free bath remodeling solutions. We're looking for sharp, driven people to join our team and grow with us.
We're hiring CallCenter Representatives who thrive in fast-paced environments, love talking to people, and want to earn well above a standard hourly wage through performance-based bonuses and commissions. There is no ceiling on commission - your earning potential is entirely in your hands.
Compensation
• $42,000 base salary + significant commission
• Top performers regularly earn $60,000-$80,000+ annually
• Rapid advancement opportunities for strong performers
What You'll Do
• Make and receive calls with homeowners to schedule in-home design consultations
• Confirm and follow up on appointment leads generated from marketing campaigns
• Coordinate schedules with the sales team and keep calendars organized
• Provide excellent customer service and handle objections with confidence
• Hit (and exceed) weekly and monthly appointment goals
What We're Looking For
• Strong communication skills - clear, friendly, and persuasive
• Comfortable working evenings and weekends
• Confident with technology and CRM tools
• Team players with a competitive streak and a drive to win
• Prior callcenter, sales, or customer service experience preferred
Why Work With Us
• Uncapped earning potential
• Growth opportunities with a rapidly expanding company
• Supportive team culture and hands-on training
• Real opportunity to turn effort into income and advancement
Limited positions available - apply now and build a career, not just a job.
$60k-80k yearly Auto-Apply 51d ago
Call Center Agent - Renton
Sound Window & Door Inc. DBA Renewal By Andersen
Call center agent job in Renton, WA
Job DescriptionDescription:Are You a Master of Conversation? Be the "Voice of Renewal by Andersen"!
The Vibe:
Are you a listener? A problem solver? A rapport builder? We aren't just looking for someone to answer phones; we are looking for a Champion of Culture who loves to delight customers.
As our newest CallCenterAgent, you will provide a world-class homeowner experience while setting high-quality appointments for our sales team. You will act as the true "Voice of Renewal by Andersen," using your charm and skills to listen to needs and provide a consultative experience.
What You'll Be Doing:
Building Connections: You will actively listen to homeowners, identify their needs, and build immediate rapport.
Setting the Stage: You'll be the first step in the sales process, overcoming objections and setting appointments for our Outside Sales Team.
Crushing Goals: You'll aim for high-performance targets, like converting inbound calls into at least 5 appointments a day and making 10 outbound connections per hour.
Mastering the Script: You'll use proven scripts and rebuttals to guide conversations, while staying open to coaching to become even better.
Filling the Calendar: You will act as a calendar wizard, aiming to fill the next 72 hours with appointments and maintaining 70% calendar capacity in all territories.
What Success Looks Like: We love to celebrate wins! Here is how you'll shine:
The Closer: Achieving a minimum 77% Demo Rate.
The Connector: Achieving a minimum 85% All-Party Rate (getting all decision-makers to the table!).
The Go-Getter: Spending no less than 28% of your time strictly "On Call" with leads.
Who You Are:
A Communicator: You have excellent written and verbal skills and can speak with tact and enthusiasm.
A Teammate: You support a culture of celebration, equity, inclusion, and diversity.
Ethical & Honest: You value fairness and integrity in the workplace.
Tech Savvy: You can type, document call details clearly, and navigate computer systems with ease.
The Nitty-Gritty (Requirements):
Must be able to sit, stand, walk, and use hands for extended periods.
Must be able to lift up to 30 pounds.
Must be willing to practice scripts and role-play to perfect your craft.
What We Offer: We believe in taking care of the people who take care of our customers.
Medical, dental, and vision insurance
Life and Accidental Death & Dismemberment (AD&D) Insurance
Disability Insurance
Identity Theft Protection
Flexible Spending Accounts (FSA)
Employee Assistance Program (EAP)
401K
PTO / Sick Time
8 Paid Holidays plus 1 Flex Holiday
Discount on our windows and doors
Employee discounts on travel, apparel, electronics, restaurants and more!
Ready to start the conversation? Apply today and help us build something great!
#MARKETING
Requirements:
$31k-46k yearly est. 4d ago
Call Center Representative
Seattle's Union Gospel Mission 4.0
Call center agent job in Renton, WA
Job Description
As a CallCenter Representative, you will work in our Centralized Intake System to be the first-line response to homeless clients and partner agencies related to inquiries for our programs and referrals. This position also includes responding to Mission calls from the main line related to other departments such as donors, gift processing, marketing, outreach, aftercare and GIK. In addition, this position will ensure partnering agencies' questions are answered and will conduct the pre-intake process for guests entering our programs.
Scheduled: Monday - Friday 8:00 am - 5:00 pm
Pay Range: $20.51 - $26.16
Target starting pay: $21.68 per hour
How you will serve
Answer the Mission Central Intake hotline in a compassionate and professional manner.
Provide an average of four services to each caller:
Assess participant needs.
Provide supportive advocacy.
Start intake into program if applicable.
Offer information and appropriate referrals to community services if necessary or to a Mission location using warm handoffs when possible.
Return voicemail and emails from clients and community partners.
Respond to Mission calls from the main line related to other departments such as donors, gift processing, marketing, outreach, aftercare and GIK. Call back clients on list when shelter/program space is available.
Accurately obtain and record client demographic information for use in identifying service and geographic needs of callers
Enter accurate data and report to CallCenter Manager and Director of External Affairs as requested for continuous improvement to our intake process.
Work with Mission Relationship Manager to provide comprehensive information and referral services.
Maintain a level of comfort and ability around basic technology (email, databases, etc.) as well as future systems as our technology needs progress.
Other tasks and projects assigned.
Participate in organizational meetings, training, and initiatives as required.
Perform other duties assigned to support the Mission's success.
How you qualify
Acknowledge and sign the Mission's Statement of Faith (see below).
High School Diploma or equivalent required.
1 - 2 years of experience in a callcenter environment (inbound and outbound calls). Experience with a service provider preferred.
Experience working with a complex or multi-line phone system required.
Experience working with a client tracking system Clarity or similar CRM preferred.
Proficient with Microsoft Office Suite (Outlook, Excel & Word)
The ability to speak multiple languages is highly preferred.
Knowledge of homeless services is a plus.
How we support each other
Maintains a personal, active relationship with Jesus Christ and is a consistent witness for Him.
Faithfully upholds The Mission and your team in prayer.
Participates in team devotions as schedule permits.
Demonstrates behavior aligned with the Mission's Statement of Faith, Standard of Conduct, policies, and expectations.
Effectively represents Jesus Christ to a diverse audience, including our Mission teams, our volunteers, guests and homeless neighbors.
Benefits
All regular full-time employees, you are eligible to participate in our generous benefits package:
Medical / Dental / Vision
Long Term Disability - 100% company paid
Basic Life Plan - 100% company paid
Voluntary Products
EAP and 24/7 Virtual Mental Health - 100% company paid
4 weeks of paid vacation (prorated based on hire date)
11 paid holidays + 1 Floating Holiday
Personal Day and Birthday holiday
Retirement benefits w/ company match
Continuing Education Reimbursement Program
Work Environment
While performing the duties of this job, the employee is frequently required to sit for extended periods of time in a temperature-controlled environment. Requires frequent use of computers, keyboarding, and talking on the telephone. Occasionally you will stand, balance, twist, stoop, kneel and reach with hands/arms. Occasionally lifts up to 20 pounds and walks, use stairways to climb to multiple floors within the company. Requires frequent use of cognitive abilities including frequent memory recall and occasional decision making. Specific vision abilities required by this job include close vision, color vision, distance vision, depth perception, and ability to adjust focus.
Statement of Faith
We believe the Bible is the inspired, infallible, authoritative Word of God. (2 Tim. 3:16-17, 2 Pet. 1:20-21)
We believe there is one God, eternally existent in three Persons: Father, Son, and Holy Spirit. Deut. 6:1, Matt. 28:19, Rom. 8:14-17, Eph. 4:4-6, 1 Tim. 2:5, 1 Pet. 1:2
We believe in the deity and humanity of our Lord Jesus Christ:
His virgin birth (Luke 1:35, John 1:1-2, John 1:14)
His sinless life (Phil. 2:5-11)
His miracles (Matt. 4:23)
His vicarious and atoning death through His shed blood on the cross, the forgiveness of sins (Rom. 3:23-25, 2 Cor. 5:21, 1 John 2:1-2)
His bodily resurrection from the dead (Rom. 8:34, 1 Cor. 15:3-5)
His ascension into heaven, now seated at the right hand of the Father (Acts 1:9-11, Heb. 1:3, Heb. 9:24)
His future return in power and glory (1 Thess. 4:16-18)
We believe that salvation of the lost is possible through the shed blood of the Lord Jesus Christ by faith apart from works, and regeneration by the Holy Spirit. (Eph. 1:7, Eph. 2:8-9, John 1:12, John 3:36, 2 Cor. 5:17, Titus 3:5, John 14:17)
We believe in the present ministry of the Holy Spirit by whom Christ indwells each believer enabling them to live a godly life of obedience as they reach for maturity. (John 14:17, Acts 1:8, John 16:13, John 14:26, 2 Cor. 1:21-22, Gal. 5:22-23)
We believe in the bodily resurrection of the saved and their eternal life with God. We believe in the bodily resurrection of the unsaved and their eternal separation from God. (1 Cor. 15:20-28, Matt. 25:45-46, Rev. 20:11-15)
We believe in the spiritual unity of believers in Christ. (Eph. 2:13-14, Eph. 4:1-6, John 17:20-23, Phil. 2:1-4)
Mission Statement
To bring the love of Jesus and hope for a new life to our homeless neighbors.
Vision Statement
To see every homeless neighbor - beloved, redeemed, restored.
Pre-Employment
This position is subject to pre-employment, criminal background check and must be able to pass a 4-panel drug screen.
$20.5-26.2 hourly 30d ago
Customer Success Representative
Targeted Talent
Call center agent job in Seattle, WA
Job Description
What you'll do
Manage projects by creating implementation work-plans, facilitate status calls that drive completion of project milestones, and provide project progress reporting. Track and report on hours spent on customer projects.
Uncover, analyze, and comprehend a variety of system requirements requiring review and consideration of multiple business priorities
Advise customers on solution features, configuration options, and system processes and procedures
Configure and customize new customer instances, as well as understand and configure interfaces to third-party applications
Manage changes to requested solutions, including following the documented change request process for scope and billing management
Onboard clients, including creating training material and conducting effective training calls and/or visits with clients
Proactively surface project risks and issues for the team to address as well as provide consultative guidance and dynamic solutions for any issues that arise
Provide proactive outreach at all stages of the customer lifecycle
Identify, prioritize, and resolve client issues/concerns; coordinate with appropriate internal departments to provide responses and/or solutions
Develop and maintain strong relationships with colleagues and clients to ensure maximum satisfaction and retention levels
Participate in customer support standby rotations when the regular support team is unavailable
Assist, if requested, in the sales process, providing technical sales support
Skills you'll need
Bachelor's degree in business or technology with one or more years' experience implementing business software in a consultative role within a SaaS environment preferred though greater experience in a related role with increasing responsibility may be considered as an appropriate substitution
One or more years of experience managing software implementation projects
Two or more years of software application implementation experience in a consultative role, preferably within a SaaS environment
Excellent communication and presentation skills
Must be personable and enjoy working with people in an entirely customer-facing role
Knowledge of project management/delivery methods and tools
Organized, detail-oriented, and able to support many clients at once. Ability to deal with ambiguity and structure the unstructured
Demonstrated ability to work both collaboratively as part of a team and independently with minimal supervision
Strong problem resolution skills and proven ability to engage and interact with internal teams to resolve client issues
Work logically to diagnose and resolve basic to intermediate issues and recognize circumstances that require escalation
Working knowledge of Scrum and other Agile methodologies
Bonus: previous experience with programming, or ability to write simple database queries and scripts
Comfortable using and learning software, including MS Office (Excel), multiple internet browsers, ticketing/tracking systems
Experience in the Workforce Management domain preferred
Experience with Salesforce (or other CRM) desired
Ability to travel (job requires up to 30% travel)
Comfortable working as needed in a remote environment with video-conferencing tools
What you'll get
Competitive wages
ESPO (employee stock option program)
Medical/dental vision coverage
401(k)
Flexible PTO and 10 paid holidays per year
Career advancement opportunities
$45k-68k yearly est. 27d ago
Customer Service and Sales Agent
Soutsakhone Soukphaly-Farmers Insurance Agency
Call center agent job in Tacoma, WA
Job Description
Join a team that cares about our customers and you! Soutsakhone & Oudom Insurance Agency in PUYALLUP, Washington, is looking for an experienced and committed individual to join our team as a Full-Time Customer Service Agent. In this role, you will manage accounts to maintain strong business relationships and ensure customer satisfaction. In this position, you will play a vital role in managing and growing our customer base. If you have excellent customer service skills and are committed to providing customers with the best experience, this is the role for you. With your positive attitude, proactive sales skills, and dedication, you may be a perfect fit for this role.
Apply now
to join our team and begin a role with excellent career growth and earning potential.
Benefits
Annual Base Salary + Commission + Bonus Opportunities
Paid Time Off (PTO)
Health Insurance
Mon-Fri Schedule
Evenings Off
Career Growth Opportunities
Flexible Schedule
Hands on Training
Responsibilities
Process and manage policy change requests with accuracy and efficiency, ensuring all client updates are handled promptly in compliance with underwriting and carrier guidelines.
Complete Evidence of Insurance (EOI) requests and documentation with precision, maintaining timely and professional communication with clients, mortgagees, and other third parties.
Demonstrate a thorough understanding of underwriting, rating methodologies, and compliance regulations, ensuring all activities align with company policies and state/federal insurance laws.
Deliver exceptional customer service and support, building strong client relationships through attentive listening, clear communication, and a proactive approach to meeting insurance needs.
Conduct regular follow-ups with clients to ensure satisfaction, address inquiries, resolve issues, and identify additional insurance needs that may lead to cross-selling or up-selling opportunities.
Serve as a trusted advisor, educating clients on available products, coverage options, and risk management strategies tailored to their personal or commercial needs.
Collaborate with internal teams and insurance carriers to streamline processes, troubleshoot policy issues, and provide seamless customer experiences from quote to claim.
Requirements
Eager to Learn and Grow: Demonstrates a genuine willingness to develop professionally, with an intuitive, resourceful mindset and a coachable attitude that welcomes feedback and guidance.
Positive and Energetic Attitude: Approaches each day with enthusiasm, optimism, and a can-do spirit, creating a motivating and supportive environment for both clients and team members.
Highly Self-Motivated: A proactive self-starter with a strong sense of urgency and the ability to take initiative without constant direction.
Excellent Communication Skills: Strong interpersonal abilities with clear, professional verbal and written communication; able to build rapport quickly and convey information effectively.
Professional Phone Etiquette: Comfortable handling both inbound and outbound calls with courtesy, clarity, and professionalism, maintaining the highest standards in every interaction.
Customer-Focused Mindset: Committed to delivering exceptional service by understanding client needs, offering personalized solutions, and ensuring a positive experience at every touchpoint.
Effective Problem-Solving Abilities: Able to assess situations quickly, identify potential solutions, and take appropriate action to resolve client concerns confidently and efficiently.
Open to Entry-Level Candidates: No prior insurance experience required, only a strong desire to learn and grow within a supportive, fast-paced environment.
$29k-37k yearly est. 22d ago
Call Center Agent - Renton
Andersen 4.4
Call center agent job in Renton, WA
Full-time Description Are You a Master of Conversation? Be the "Voice of Renewal by Andersen"!
The Vibe:
Are you a listener? A problem solver? A rapport builder? We aren't just looking for someone to answer phones; we are looking for a Champion of Culture who loves to delight customers.
As our newest CallCenterAgent, you will provide a world-class homeowner experience while setting high-quality appointments for our sales team. You will act as the true "Voice of Renewal by Andersen," using your charm and skills to listen to needs and provide a consultative experience.
What You'll Be Doing:
Building Connections: You will actively listen to homeowners, identify their needs, and build immediate rapport.
Setting the Stage: You'll be the first step in the sales process, overcoming objections and setting appointments for our Outside Sales Team.
Crushing Goals: You'll aim for high-performance targets, like converting inbound calls into at least 5 appointments a day and making 10 outbound connections per hour.
Mastering the Script: You'll use proven scripts and rebuttals to guide conversations, while staying open to coaching to become even better.
Filling the Calendar: You will act as a calendar wizard, aiming to fill the next 72 hours with appointments and maintaining 70% calendar capacity in all territories.
What Success Looks Like: We love to celebrate wins! Here is how you'll shine:
The Closer: Achieving a minimum 77% Demo Rate.
The Connector: Achieving a minimum 85% All-Party Rate (getting all decision-makers to the table!).
The Go-Getter: Spending no less than 28% of your time strictly "On Call" with leads.
Who You Are:
A Communicator: You have excellent written and verbal skills and can speak with tact and enthusiasm.
A Teammate: You support a culture of celebration, equity, inclusion, and diversity.
Ethical & Honest: You value fairness and integrity in the workplace.
Tech Savvy: You can type, document call details clearly, and navigate computer systems with ease.
The Nitty-Gritty (Requirements):
Must be able to sit, stand, walk, and use hands for extended periods.
Must be able to lift up to 30 pounds.
Must be willing to practice scripts and role-play to perfect your craft.
What We Offer: We believe in taking care of the people who take care of our customers.
Medical, dental, and vision insurance
Life and Accidental Death & Dismemberment (AD&D) Insurance
Disability Insurance
Identity Theft Protection
Flexible Spending Accounts (FSA)
Employee Assistance Program (EAP)
401K
PTO / Sick Time
8 Paid Holidays plus 1 Flex Holiday
Discount on our windows and doors
Employee discounts on travel, apparel, electronics, restaurants and more!
Ready to start the conversation? Apply today and help us build something great!
#MARKETING
Salary Description $23/hr+bonuses+commission
$23 hourly 4d ago
Customer Success Representative
Bidadoo Inc. 4.2
Call center agent job in Seattle, WA
Job DescriptionDescription:
bidadoo auctions are the largest business and industrial online auction company on the world's largest marketplace. Our customers include leading Fortune 500 companies such as Herc Rentals, John Deere Remarketing, Boeing, Genie/Terex, Boeing, JCB, City of Seattle, John Deere Remarketing, etc.
Responsibilities include:
Customer / Seller Advocate in the Auction Service Center in support of Customer Success
Primary liaison go-to person between Field Sales Personnel and field operations personnel other bidadoo departments in support of all Customer Services and Seller Success
Responsible for managing contracts, agreements, and projects items in a proactive manner to represent your assigned area and customers
Manage onboarding of customers and setting-up projects and customers for success - this includes customer welcome, customer engagement and reporting, Pre-auction coordination and calls, project inventory management, problem resolution, etc.
Expedite sales process by facilitating requests with appropriate internal groups, coordinating completion, and ensuring timely responses
Assist with sales analysis/reports
Establish relationships with sellers and customer to maintain on-going good communications to exceed customer expectations
Assist with appraisal and valuation process: pictures, specifications, data entry, etc.
Ability to learn and have intricate knowledge of the company's service offerings, processes, people, and technologies
Provide proactive feedback to the team for continuous improvement of the company's seller service offerings, and competitive positioning
Assist with agreement compliance: Liens, Titles, Payoffs, Invoices, etc
Other duties as assigned in response to the sales team and to create repeat business.
Requirements:
Qualifications Include:
2+ years of experience in a B2B customer service role
1+ years of experience reviewing customer contracts
Intermediate experience with Microsoft Office Suite and GSuite
CRM experience- Salesforce preferred
Sales support experience
Collaborative, solution-based attitude
Bidadoo is an equal opportunity employer.
$38k-45k yearly est. 10d ago
Customer Service Agent Part Time
Perunhr
Call center agent job in Seattle, WA
What you'll do
Promotes and sells air travel to the traveling public or freight forwarders.
Provides assistance with passenger check-in and cargo acceptance.
Interprets government rules and requirements for domestic and international travel or cargo shipments.
Meets and dispatches aircraft within established times.
Provides assistance to distressed passengers and customers.
Protects company property and revenue.
Provides for safe travel.
Possesses the physical ability and dexterity to use motor skills to perform various job-related tasks.
Uses organizational skills to perform multiple tasks within a limited time period.
Is self-motivated and requires minimal supervision.
Responds and assists during security and emergency situations.
Follows internal/external policies and procedures.
May be required to drive and operate air stairs up to various types of aircraft in order to enplane and deplane passengers.
May be required to perform Passenger Operation Control functions including air to ground communication as well as Tower functions.
Depending on airport location this position may work in various weather conditions.
Due to flight operations Customer Service Agents work shifts that include irregular and/or extended hours, weekends and holidays.
What you'll get
Feel free to take advantage of all that American Airlines has to offer:
Travel Perks: Ready to explore the world? You, your family and your friends can reach 365 destinations on more than 6,800 daily flights across our global network.
Health Benefits: On day one, you'll have access to your health, dental, prescription and vision benefits to help you stay well. And that's just the start, we also offer virtual doctor visits, flexible spending accounts and more.
Wellness Programs: We want you to be the best version of yourself - that's why our wellness programs provide you with all the right tools, resources and support you need.
401(k) Program: Available upon hire and, depending on the workgroup, employer contributions to your 401(k) program are available after one year.
Additional Benefits: Other great benefits include our Employee Assistance Program, pet insurance and discounts on hotels, cars, cruises and more
$29k-37k yearly est. 60d+ ago
Customer Service Agent
Snap 20
Call center agent job in Seattle, WA
The Customer Service Agent is responsible for providing customer service to all inbound and outbound passengers. A three (3) weeks paid Customer Service Agent training is provided in Honolulu.
Essential Functions:
Prepare, report and account for necessary documents. Accountable for money transactions. Check and correct reports and other documents. Operate equipment necessary to perform job. Where required, record and report meteorological observations. Perform Aircraft Marshall duties as required, and other related duties as customarily performed.
$29k-37k yearly est. 60d+ ago
Customer Service Agent
Fsqa
Call center agent job in Seattle, WA
The Customer Service Agent is responsible for providing customer service to all inbound and outbound passengers. A three (3) weeks paid Customer Service Agent training is provided in Honolulu.
Essential Functions:
Prepare, report and account for necessary documents. Accountable for money transactions. Check and correct reports and other documents. Operate equipment necessary to perform job. Where required, record and report meteorological observations. Perform Aircraft Marshall duties as required, and other related duties as customarily performed.
$29k-37k yearly est. 60d+ ago
P/T Customer Service Agent
Europcar
Call center agent job in Seattle, WA
We're seeking customer-focused team members who enjoy being helpful, staying organized, and contributing to a smooth operation. This role involves supporting customers, managing details with accuracy, and working as part of a team to keep things running efficiently. If you enjoy a fast-moving environment and take pride in delivering friendly, reliable service, this could be a great fit.
You will:
Support the Ready Line:
* Keep the ready line clean, organized, and presentable.
* Inspect vehicles for quality standards and report any that require servicing immediately.
* Ensure each vehicle includes a correct and complete checkout slip.
* Help customers locate their reserved vehicle and assist with luggage when required.
Process Vehicle Returns:
* Welcome customers back with a friendly, professional attitude.
* Inspect returned vehicles, document mileage/fuel levels, and identify any damage.
* Secure keys, remove personal items, and complete paperwork to report issues.
* Review final rental charges with customers and answer questions clearly.
Monitor the Exit Booth:
* Verify rental agreements and ensure all information is complete and accurate.
* Scan and organize documents for smooth processing.
* Obtain customer signatures and maintain a clean, professional booth environment.
* Offer helpful information, wish customers a safe trip, and close out the interaction with excellence.
What makes you a Great Fit:
* Current Driver's License - required
* Providing consistent, friendly service at every touchpoint.
* Performing additional duties as assigned to support overall operations.
* A positive, approachable demeanor with strong customer-service instincts
* Attention to detail and comfort with paperwork and accuracy
* Ability to stay organized in a high-traffic environment
* Strong communication skills and a team-oriented mindset
Eligibility for benefits, paid time off, and other state-regulated provisions for part-time employees varies by state and employment status. Any benefits that apply will be provided in accordance with the laws and regulations of the state in which the employee works.
Applications for this position will be accepted on an ongoing basis until the role is filled. There is no predetermined closing date, and candidates may be considered as applications are received.
We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. Accordingly, all members of society, irrespective of age, gender, disability, sexual orientation, race, religion, or belief, are encouraged to apply to join our team. All employment decisions, including hiring, promotion, discipline, and discharge, will be based on merit, competence, performance, and business needs.
Europcar Mobility Group
Europcar Mobility Group is a global mobility player, with 75 years of mobility services expertise and a leading position in Europe. "We help to change the way you move" is what we stand for and brings us together.
We offer to individuals and businesses a wide range of car and van rental services, be it for a few hours, a few days, a week, a month or more, on-demand or on subscription, relying on a fleet of more than 250.000 vehicles, equipped with the latest engines including an increasing share of electric vehicles.
Our brands address differentiated needs, use cases and expectations: Europcar - a global leader of car rental and light commercial vehicle rental, with a premium positioning, Goldcar - a frontrunner at providing low-cost car rental services in Europe, and Fox-Rent-A-Car, one of the main players in the car rental market in the US, with a "value for money" positioning.
Customers' satisfaction is at the heart of the Group's ambition and that of our more than 8,000 employees, everywhere we deliver our mobility solutions, thanks to a strong network in over 130 countries.
More info at: *******************************
$29k-37k yearly est. 8d ago
Sales & Customer Service Agent - Bowhead Transport Company
UIC Government Services and The Bowhead Family of Companies
Call center agent job in Seattle, WA
Bowhead Transport is seeking a full-time Sales & Customer Service Agent. The Sales & Customer Service Agent is based in Seattle and serves as a key point of contact for customers. Working closely with the Director of Pricing, this role supports sales activities, delivering responsive, accurate service throughout the shipping process. This position is responsible for preparing and managing freight quotes, bookings, documentation, and billing while coordinating closely with internal teams to ensure accurate cargo information, effective scheduling, and seamless customer experiences across multiple projects. This role requires strong communication, organization, and time-management skills, along with the ability to multitask, support sales activities such as cold calls and follow-ups, and effectively use technology tools to track and archive business development information.With Bowhead's expanding fleet and service footprint, this is a hands-on role suited for someone who is detail-oriented, comfortable working in a fast-paced logistics environment, and interested in being directly involved in the commercial side of marine transportation.
**Responsibilities**
Essential functions will include:
Sales & Customer Support
+ Prepare, issue, and track freight rate quotes.
+ Apply tariffs, surcharges, and seasonal adjustments accurately.
+ Advise customers on routing options, sailing schedules, and equipment availability.
+ Identify opportunities for additional services or upsells.
+ Build and maintain strong customer relationships.
Booking, Documentation & Billing
+ Create and manage bookings and shipping documentation.
+ Track changes to cargo lists and update records accordingly.
+ Prepare invoices and assist with billing inquiries.
+ Maintain accurate customer and contact records.
Coordination & Operations Support
+ Communicate cutoff dates, delivery windows, and documentation deadlines.
+ Coordinate with pricing and management on non-tariff or project-specific rates.
+ Ensure booking information aligns with shipped cargo.
+ Manage multiple projects simultaneously with accuracy.
**Qualifications**
Minimum Qualifications:
+ High school diploma or equivalent required.
+ Strong time management skills with the ability to prioritize and handle multiple tasks efficiently.
+ High attention to detail and effective problem-solving abilities.
+ Excellent written and verbal communication skills.
+ Strong organizational and planning capabilities.
+ Proficiency in Microsoft Office, including Excel, PowerPoint, and Word.
+ The ability to be a team player providing reliability, punctuality, creativity, and the drive to be a part of continuing growth and prosperity at Bowhead Transport
+ Initiative and an eagerness to learn and grow professionally.
+ Must possess a valid driver's license.
Preferred qualifications:
+ Associate's or Bachelor's degree in Business Administration or a related discipline.
+ Prior experience in sales and/or customer service roles.
+ Experience in logistics, transportation, or maritime operations.
Physical and Mental Demands:
+ Ability to sit for extended periods and work at a computer.
+ Ability to lift up to 25 pounds occasionally (e.g., boxes, files, supplies).
+ Ability to stand, walk, bend, and reach as needed for filing or office tasks.
+ Ability to operate standard office equipment such as computers, copiers, scanners, and phones.
+ Clear verbal and written communication skills.
+ Ability to maintain focus and attention to detail in a busy work environment.
+ Strong organizational and time management skills.
+ Ability to handle multiple tasks and meet deadlines under minimal supervision.
+ Must be able to maintain confidentiality and exercise sound judgment.
Working Conditions:
+ The ability to travel occasionally.
+ The willingness to occasionally work flexible hours including weekends (as determined by Bowhead Transport management).
Applicants may be subject to a pre-employment drug & alcohol screening and/or random drug screen, and must follow UIC's Non-DOT Drug & Alcohol Testing Program requirements. If the position requires, an applicant must pass a pre-employment criminal background history check. All post-secondary education listed on the applicant's resume/application may be subject to verification.
Where driving may be required or where a rental car must be obtained for business travel purposes, applicants must have a valid driver license for this position and will be subject to verification. In addition, the applicant must pass an in-house, online, driving course to be authorized to drive for company purposes.
UIC is an equal opportunity employer. We evaluate qualified applicants without regard to race, age, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other protected characteristics EOE/AA/M/F/D/V. In furtherance, pursuant to The Alaska Native Claims Settlement Act 43 U.S.C. Sec. 1601 et seq., and federal contractual requirements, UIC and its subsidiaries may legally grant certain preference in employment opportunities to UIC Shareholders and their Descendants, based on the provisions contained within The Alaska Native Claims Settlement Act. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities. Please view Equal Employment Opportunity Posters provided by OFCCPhere (******************************************* .
All candidates must apply online at ***************** , and submit a completed application for all positions they wish to be considered. Once the employment application has been completed and submitted, any changes to the application after submission may not be reviewed. Please contact a UIC HR Recruiter if you have made a significant change to your application. In accordance with the Americans with Disabilities Act of 1990 (ADA), persons unable to complete an online application should contact UIC Human Resources for assistance *****************/careers/recruitment/ .
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)
Ukpeaġvik Iñupiat Corporation (UIC) is the village corporation of Utqiaġvik, Alaska and is recognized as one of Alaska's top 10 companies with approximately 4,400 employees nationwide and revenues above $1 Billion annually. UIC is projected to grow substantially in the coming years to become a top 3 company in Alaska by 2030. As a proud Alaska Native Corporation, our success brings growth and benefits to our Iñupiat shareholders. The size and diversity of our operations means we have a broad variety of career opportunities.
UIC and its subsidiaries are committed to and strive for safety, quality, business ethics, and shareholder value. We offer competitive benefits including medical, dental, vision, life insurance, accidental death and dismemberment, short/long term disability, and 401(k) retirement plans as well as paid time off programs for eligible full-time employees. Eligible part-time employees are able to participate in the 401(k) retirement plans and state or contract required paid time off programs.
**Join our Talent Community!**
Join our Talent Community (************************************************************************ to receive updates on new opportunities and future events.
**Requisition ID** _2026-24462_
**Category** _Admin/Office Support_
**Location : Location** _US-WA-Seattle_
**Min** _USD $80,000.00/Yr._
**Max** _USD $110,000.00/Yr._
**Travel Requirement** _Less than 10%_
**Entity : Name** _Bowhead Transport Company LLC_
$29k-37k yearly est. 8d ago
Customer Service Representative
Appleone 4.3
Call center agent job in Issaquah, WA
Customer Service Representative - Bellevue, WA - Full-Time Are you a customer-focused professional who enjoys helping people and solving problems? We're hiring a Customer Service Representative in Bellevue to join our team, providing top-notch support via phone, email, and chat. This is not a sales position-it's all about delivering excellent service and ensuring customers have a positive experience.
Why You'll Love This Role:
Competitive pay
Full-time benefits including medical, dental, and vision
Excellent 401(k) plan
19 days PTO plus 8 paid holidays per year
Employee wellness programs
1:1 training and shadowing-typically not on phones for the first 4-6 weeks
What You'll Do:
Respond to inbound customer inquiries via phone, email, and chat
Make outbound calls to verify or clarify information
Provide accurate information and resolve customer issues professionally
Perform high-volume data entry (7000 KPH alphanumeric required)
Gain in-depth product knowledge to assist customers confidently
Support other duties as assigned
Call Volume & Workflow
Average 30-40 calls per day
Calls last approximately 5-15 minutes each
Multitask efficiently while navigating multiple applications
What We're Looking For:
Strong customer service skills with a positive attitude
Clear, professional communication across phone, email, and chat
Ability to multitask while maintaining accuracy
Interest in learning and delivering excellent customer experiences
Experience with email or chat support preferred
Data entry experience a plus
Equal Opportunity Employer / Disabled / Protected Veterans
The Know Your Rights poster is available here:
***********************************************************************************
The pay transparency policy is available here:
********************************************************************************************
For temporary assignments lasting 13 weeks or longer, AppleOne is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required.
We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team.
AppleOne participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program.
********************************************** Contents/E-Verify_Participation_Poster_ES.pdf
We also consider for employment qualified applicants regardless of criminal histories, consistent with legal requirements, including, if applicable, the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment-qualified applicants with arrest and conviction records, including, if applicable, the San Francisco Fair Chance Ordinance. For Los Angeles, CA applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.
$33k-39k yearly est. 1d ago
Call Center Representative
Luxury Bath Technologies
Call center agent job in Seattle, WA
Job Description
CallCenter Representative Luxury Bath of Seattle - Seattle, WA Luxury Bath is one of the fastest-growing brands in the acrylic bath remodeling industry. Our mission is simple: to help homeowners fall in love with their bathrooms again by providing beautiful, durable, and maintenance-free bath remodeling solutions. We're looking for sharp, driven people to join our team and grow with us.
We're hiring CallCenter Representatives who thrive in fast-paced environments, love talking to people, and want to earn well above a standard hourly wage through performance-based bonuses and commissions. There is no ceiling on commission - your earning potential is entirely in your hands.
Compensation
• $42,000 base salary + significant commission
• Top performers regularly earn $60,000-$80,000+ annually
• Rapid advancement opportunities for strong performers
What You'll Do
• Make and receive calls with homeowners to schedule in-home design consultations
• Confirm and follow up on appointment leads generated from marketing campaigns
• Coordinate schedules with the sales team and keep calendars organized
• Provide excellent customer service and handle objections with confidence
• Hit (and exceed) weekly and monthly appointment goals
What We're Looking For
• Strong communication skills - clear, friendly, and persuasive
• Comfortable working evenings and weekends
• Confident with technology and CRM tools
• Team players with a competitive streak and a drive to win
• Prior callcenter, sales, or customer service experience preferred
Why Work With Us
• Uncapped earning potential
• Growth opportunities with a rapidly expanding company
• Supportive team culture and hands-on training
• Real opportunity to turn effort into income and advancement
Limited positions available - apply now and build a career, not just a job.
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How much does a call center agent earn in Lakewood, WA?
The average call center agent in Lakewood, WA earns between $26,000 and $54,000 annually. This compares to the national average call center agent range of $23,000 to $41,000.