Call center agent jobs in Lancaster, CA - 502 jobs

We are seeking a Workplace Experience team member to provide exceptional service and operational support across multiple areas of the office. This role plays a central part in creating a seamless and welcoming environment for employees and guests alike. Responsibilities span from front desk and meeting space coordination to travel support and urgent communication needs. Responsibilities Create a welcoming and polished experience for employees, clients, and guests. Deliver responsive, high-touch customer service in person, by phone, and through digital channels. Collaborate with teammates to share responsibilities and maintain seamless operations. Partner with other departments to direct inquiries and resolve issues efficiently. Serve as a local resource for workplace requests, ensuring smooth handling of needs ranging from logistics to event coordination. Safeguard sensitive and confidential information with the highest level of discretion. Qualifications At least 3+ years of relevant work experience Excellent phone etiquette and excellent verbal, written, and interpersonal skills Ability to multi-task, organize, and prioritize work A customer-first mindset, with the ability to handle requests thoughtfully and professionally. Initiative and sound judgment to manage situations independently when needed.

IHSS Customer Service Specialist Pay Rate: $27.00 per hour Schedule: Monday-Friday, 8:00 AM-5:00 PM Contract: 6-month contract We are seeking a compassionate and dependable IHSS Customer Service Specialist support high-needs In-Home Supportive Services (IHSS) recipients in Pasadena, CA. This Role focuses on assisting seniors and individuals with disabilities often in urgent or emergency situations by coordinating backup caregiving support and helping clients navigate public assistance programs. Key Responsibilities Respond to inbound calls from IHSS recipients experiencing urgent care needs, including same-day caregiver call-outs. Coordinate and dispatch backup homecare providers to ensure continuity of care. Assist clients in understanding and navigating IHSS, Medi-Cal, and other county or state assistance programs. Connect callers with appropriate community resources and social services. Provide calm, empathetic, and solutions-focused support in high-stress or emergency situations. Maintain accurate case documentation and protect confidential client information. Qualifications Call center experience preferred Experience with IHSS, personal assistance services, homecare, or social services Required Bachelor's degree required in Social Work or a related field (Psychology, Sociology, Counseling, or similar) REQUIRED Strong interpersonal, organizational, and problem-solving skills Ability to work effectively in a fast-paced, in-office environment Apply today and help drive the mission. Send your resume to ************************* Or call Daisy at ************

Job Description Department: Safety and Security Reports to: Manager, Safety and Security Job Type: Full-time - Regular Job Classification: Hourly (Non-exempt) Workplace Location: Los Angeles - Academy Museum Compensation: $23.84 per hour Summary/Objective: The Security Operations Center (SOC) Operator is responsible for monitoring equipment and devices that include cameras, security access and anti-theft devices, intrusion, radio communication, and fire life safety systems. You will maintain the daily Security Operations log, report any deviations from normal operations to a supervisor, and dispatch resources to calls for service, emergencies, earthquake recovery, and fire protection measures according to AMMP Security Operations Center procedures. In addition, Security Operations Center Operators may be scheduled to work Safety and Security Associate posts, which involve patrolling the museum on foot and working static posts such as the staff entrance and the museum store. This position is hiring for two shifts: Swing Shift: 2:00 p.m. - 10:30 p.m. Shift is scheduled Thursday through Monday, with Tuesday and Wednesday off. Essential Functions of the Job: Be assigned to a regular SOC post or special post; assignments may change daily and without notice. Monitor security surveillance cameras, access control, and art protection systems. Answer phones and operate an IP-based telephone system. Operate a radio and use multi-channel communications. Complete call logging, data entry and provide detailed documentation (e.g., Officer Dispatch, Incident Reporting). Provide after-hours operations support. Ensure procedures and protocols are in place to effectively respond to incidents, alarms, notifications, and calls. Receive and respond to emergency and non-emergency calls from employees, outside vendors, law enforcement, and the security field force via telephone, automated alarm monitoring, and radio systems. Ensure all systems within the SOC are functioning properly. Evaluate information and respond with the appropriate communication and dispatch procedures. Maintain discretion when sensitive and confidential information is revealed. Retain and retrieve information in the form of policies, bulletins, verbal reports, and training. Remain calm in emergency situations. Participate in daily roll call and training. When assigned a non-SOC post, the operator will: Maintain high visibility while on assignment. Maintain a positive, empathetic, and professional attitude towards guests. Patrol assigned areas on foot, conduct security tours assisted by electronic device as assigned to ensure personnel, visitors, building, and exhibitions security. Greet visitors, provide information, direction, and other assistance to ensure a positive visitor experience. Assist visitors and staff in the safe evacuation from the building. May respond to incidents and emergency calls according to Academy Museum policy. Enforce Academy Museum security policies and procedures using good judgment and excellent public relations skills. Refer unresolved concerns or issues to shift supervisor. Ensure all scheduled business appointments are verified and properly directed to staff or museum department upon arrival. Monitor activity and immediately report any discrepancies observed (e.g., suspicious activity, security breaches, facility and safety hazards, and emergency situations). Contact emergency responders, such as police, fire, and/or ambulance personnel, as required. Required Competencies: A high school diploma or equivalent certificate of completion. 1+ years of experience as a Security Operations Center Operator or Control Room Operator required. A California BSIS guard card. Demonstrated a high level of competency with advanced computer systems (e.g., hardware, software, and networks). An average typing speed of 45WPM. Demonstrated ability to operate radio, telephone equipment, and/or console monitors. Basic working proficiency in operating Security and Mass Communications (e.g., Genetec, Forteco, Guardtek, Everbridge). Intermediate proficiency in using MS Word and Excel documents and navigating and using MS Outlook email. Flexibility to work various shifts including weekends and holidays. A commitment to diversity, equity, accessibility, and inclusion. Physical Demands: Remain in a stationary position at a computer terminal for an extended period. When outside of the operations center, this position requires walking and standing for long periods (up to 7 hours per shift). Additional Information: The interview process may include an assessment designed to provide insight into a candidate's communication and observation skills. Required Vaccination: Full vaccination against COVID-19 is required, including any booster vaccinations as applicable. Exception: Medical and religious accommodations approved by the Office of People & Culture. Our Benefits: Comprehensive medical, dental, and vision coverage. 15 days of PTO, plus company-paid holidays. Additional time off including summer hours, winter hours, and a cultural floating holiday. Paid sick leave. Paid parental leave. 401k retirement plan with a company match Clean Air Commuter Program Employee Assistance Program through CompPsych Guidance Resources. Wellness benefits through Cigna Healthcare. Free access to 16,000+ online courses through LinkedIn Learning Free Academy membership screenings Free tickets and screenings at the Academy Museum Employee discounts through LifeMart and Working Advantage @museum LI Powered by JazzHR 4NPAyqsYOJ

Job Description Introduction We're seeking an energetic Call Center Agent to support customer interactions in a fast-paced, people-focused environment. This role is ideal for someone who enjoys staying active, working with a team, and building confidence through real-world experience. Responsibilities Support customer interactions in a structured, in-person environment. Assist with daily service activities and team objectives. Help ensure smooth and positive experiences throughout the day. Maintain a professional and approachable presence. Collaborate closely with team members to meet daily goals. What We Offer Hands-on training and continuous coaching. A youthful, supportive team culture. Opportunities for growth into advanced service or leadership roles. Performance-based incentives and recognition. Desired Profile Positive, energetic, and people-oriented. Comfortable in structured, fast-moving settings. Reliable, adaptable, and eager to learn. Team-focused mindset with a professional attitude. Apply today and start growing in a dynamic service role. Job Posted by ApplicantPro

Benefits: Dental insurance Free uniforms Health insurance Make a difference today! We're hiring PART-TIME/FULL-TIME CALL CENTER REPRESENTATIVES! Are you an empathetic person who has a passion for helping others? Are you enthusiastic 'people-person'? Are you confident and adaptable person who can close the deal? You're on luck! We are looking for exceptional call center representatives that can register new customers and provide memorable experience to our existing customers over the phone. A Little About Us... Waterworks Aquatics is a premier swims school with 39 locations across California and Colorado. We teach children ages 3 months through adult how to swim. Our mission is to educate and motivate individuals to be safer and learn proper swimming technique. Job Description: As a Call Center Representative, you will be the first point of contact for the majority of our families at Waterworks Aquatics. You are entrusted with providing a warm and memorable experience to all of our customers. You will also be responsible for closing the deal by registering new families over the phone. There will be NO cold calling required for this position. We interact with families who are already interested in our services. Primary Responsibilities: Ability to create relationships with new and existing families that lead to loyalty and customer retention. Convert leads into new customer registrations. Answer all incoming calls from customers and take appropriate action for each call. Follow and implement call flow scripts and disclosures on all calls. Encourage customers to purchase swim lesson packages by using a prepared script to reference important parts of what the company offers. Work effectively in a team environment to support achievement of lesson registration goals. Maintain high customer satisfaction ratings based on explicit criteria set by the company. Handle customer concerns, provide appropriate solutions and alternatives, and follow up to ensure resolution. Recommend additional services to customers by understanding their needs. Assist with outgoing call projects by deadline given. Actively participate in and pass various continual training and role play assignments by the deadline given. Provide effective rebuttals to customers who are looking to release their lesson schedule. General Qualifications: High School Diploma or Equivalent Must have a minimum of two years of customer service experience or one year of call center experience. Prior telephone sales experience preferred. Proficient in word and excel. Proficient in typing; at least 40 WPM. Must be open to working at least one weekend day and weekday evenings. Ability to "close the deal" and acquire new families. Ability to multi-task, prioritize, and manage time effectively. Open to coaching and training to increase customer acquisition performance. Must have strong communication skills over the phone. Must be able to showcase the ability to actively listen. Must have the ability to adapt and respond to different types if personalities over the phone. Must always remain professional and courteous with customers. Ability to handle a high number of incoming calls. A Few Other Things We Look At: People with a positive mindset who are fantastic team players. Someone who is confident, adaptable, ambitious and an achiever. People who are committed and reliable. Individuals who are open to receiving feedback and are always willing to learn. Someone who is respectful, outgoing and motivated. Join Our Team! ... Here's Why: Get paid well for doing something fun! Competitive compensation because we like to reward hard work. Advancement opportunities. We are constantly looking for strong individuals to join our leadership team! Flexible work schedules. We know you might have other time commitments like school or another job. We'll make it work. Additional benefits. We offer our part-time employees a benefit package that includes dental, vision, disability, 401K and sick pay. We also offer team appreciation days and other really cool events. And of course, free food throughout the year. Who doesn't like that?

For more than 70 years, the Motion Picture Industry Pension & Health Plans (MPI) has proudly served the entertainment community by supporting the financial and healthcare well-being of the people who bring stories to life - from set crews to post-production pros. We're not just people and benefit specialists; we're problem-solvers, collaborators, and stewards of trust. Our teams are guided by a simple mission: to improve the lives of our members who work in the entertainment industry through accuracy, accountability, and care. MPI is recognized as a Great Place to Work Certified employer and recipient of the World at Work Seal of Distinction because we believe people do their best work when they're respected, supported, and inspired. Role Overview: **THIS IS A TEMP TO HIRE POSITION** ** Pay is $26/hour** Our Participant Services Call Center is seeking a professional, outgoing, and energetic Call Center Representative with strong customer service skills and exceptional telephone etiquette. The ideal candidate should have experience in health plan and/or pension plan benefits, and the ability to communicate complex plan policies and benefits in easy-to-understand terms while providing fantastic customer service, in a high call volume, fast-paced call center. Qualified candidates, please submit your resume and cover letter for consideration. Submissions will be reviewed; only candidates most closely matching the requirements of the assignment will be contacted. What You'll Need: Minimum high school diploma or equivalent. Minimum of 2+ years of experience in customer service in a high call volume/call center environment. Benefit plan administration and/ or previous health plan experience preferred. Possesses clear, effective, and strong oral and written communication skills, explaining complex issues and confirming understanding. Exhibits pleasant and professional telephone etiquette and phone voice. Demonstrates excellent attendance and punctuality with the ability to work overtime as needed. Able to handle fast-paced work and meet deadlines. Able to handle a high volume of calls and meet required production and quality standards. Self-motivated and well-organized in managing time and materials, with strong attention to detail and accuracy. Ability to communicate effectively both verbally and in writing. Ability to perform basic math calculations with speed and accuracy. Quick learner with the ability to retain and communicate learned concepts. Demonstrates good interpersonal skills, interacting effectively with co-workers and Participants. A flexible team player with a positive, cooperative, and helpful attitude, adhering to organizational values. Maintain confidentiality, adhere to HIPAA and departmental policy guidelines. Intermediate PC skills, including Windows; MS Word, MS Excel, PowerPoint, and a familiarity with CRM systems. Strong technical skills. Accurate typing skills of 45 words per minute and preferred 10-key skills by touch. Ability to accept direction and developmental guidance from supervisor. Be available, accessible, and accountable to receive notifications related to unique scheduling needs (e.g., unexpected volume spikes, disaster recovery, etc.) Ability to complete all required training in classroom or in a virtual environment inclusive of required knowledge checks as determined by the organization. What You'll Do: Handle a high-volume of incoming Participant calls and inquiries in a professional and courteous manner, covering topics related to benefits, eligibility, claims, pension, premiums payments, legal documentation, account numbers, addresses, beneficiary designation, Coordination of Benefits records, Life Insurance, COBRA, etc. Maintain accurate and detailed records of Participant interactions in our Customer Relationship Management System (CRM). Provide exceptional customer service, promptly and effectively addressing participant concerns and resolving issues with empathy and care. Demonstrate understanding of MPI policies, processes, and plan knowledge to assist callers with their inquiries. Meet established call center performance metrics as an individual to assist the department in reaching departmental goals and company objectives of high quality calls providing customer satisfaction, first-call resolutions, and short wait times. Attend, retain, and communicate classroom or virtual training concepts as dictated by needs of the business Ensure consistent and punctual attendance as required by the role and maintain a reliable presence in the workplace. MPI requires employees and temporary staff to be vaccinated against Covid-19 with exceptions as required by law.

Department Emerald Logistix Employment Type Full Time Location Los Angeles, CA Workplace type Onsite Compensation $17.25 - $24.00 / hour Key Responsibilities Skills, Knowledge and Expertise Benefits About Hustle Notice Biz We specialize in delivering innovative solutions and exceptional services to meet the diverse needs of our clients. With a strong commitment to quality and customer satisfaction, we strive to exceed expectations and drive success in every project we undertake.

Founded in 1970, East Valley Community Health Center is a Federally Qualified Health Center (FQHC) who's services include providing personalized, affordable, high-quality medical, dental, vision and behavioral health care through a community-based network within the East San Gabriel Valley and Pomona Communities. Our staff practices patient-centered care by serving each patient with a personalized care plan that meets their individual needs. Our patients have access to support services that include, nutrition, health education, case management, pharmacy, lab, and x-ray at our health center locations. East Valley serves the health care needs of uninsured and underserved individuals and families throughout our 8 health center locations. Our mission is to provide access to excellent health care while engaging and empowering our patients, employees, and partners to improve their well-being and the health of our communities. Customer Service Representatives within the Call Center provide excellent customer service to all callers, while enhancing the caller's experience by ensuring timely and accurate caller support. This position will answer calls, route call to the appropriate team member, and schedule and confirm appointments. Essential Position Functions and Duties: Promptly answers all incoming calls, providing high level customer support with a smile. Provides exceptional customer service on a continual basis to enhance the callers' experience. Assist in identifying the reason for calls and respond accordingly. For all patient calls, confirms identify and verifies patients current contact information to include phone number and address. Schedules, reschedules, confirms, and/or cancels appointments as requested by the patient. Makes every attempt to find an appointment that meets the patient needs. Record and relay messages to appropriate personnel. Responsible for maintaining program logs, as assigned by the Clinic Manager or doctor. Responsible for complying with HIPAA standards and observing strict patient confidentiality. Conduct insurance verification. Qualifications: High school diploma or equivalent. Excellent customer service skills. Must possess high level computer skills to include, keyboarding and basic Windows and accurate data entry. Bilingual in English and Spanish higly preferred. Exceptional patient relations and interpersonal skills required. Ability to work well with diverse populations. Experience in a healthcare setting is preferred, but not required. Benefits: East Valley offers a competitive salary, defined contribution retirement plan. You will also enjoy work-life balance with paid time off and paid holidays throughout the year. Please apply to this position with your current resume. Principals only. Recruiters, please do not contact this job posting. EOE is the Law. It is the stated policy of EVCHC to conform to all the laws, statutes, and regulations concerning equal employment opportunities and affirmative action. We strongly encourage women, minorities, individuals with disabilities and veterans to apply to all of our job openings. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, or national origin, age, disability status, Genetic Information & Testing, Family & Medical Leave, protected veteran status, or any other characteristic protected by law. We prohibit Retaliation against individuals who bring forth any complaint, orally or in writing, to the employer or the government, or against any individuals who assist or participate in the investigation of any complaint or otherwise oppose discrimination.

Job DescriptionBenefits: 401(k) Bonus based on performance Opportunity for advancement Training & development Benefits/Perks Competitive Compensation and Benefits Bonus Based on Performance Career Growth Opportunities Call Center Representative We're seeking a dynamic and customer-focused Call Center Representative to join our team. In this role, you'll be the first point of contact for our schools, handling inbound and outbound calls with professionalism and enthusiasm. Your ability to understand and resolve customer inquiries efficiently while delivering exceptional service is crucial. Responsibilities: Manage high call volume in a fast-paced environment Actively listen to customer concerns and provide effective solutions Build rapport with customers to foster loyalty Utilize CRM software to accurately document customer interactions Meet performance metrics, including call handle time and customer satisfaction Qualifications: Excellent verbal and written communication skills in English and Spanish Strong problem-solving and decision-making abilities Proficiency in computer systems and customer relationship management (CRM) software Ability to multitask and prioritize tasks effectively A positive and can-do attitude Join our team and make a difference in the lives of our customers!

Our team at Interconvey Pact possesses extensive expertise in app development, backed by years of experience in the industry. We have a deep understanding of the latest technologies, trends, and best practices, ensuring that we deliver top-notch solutions tailored to your specific requirements. Job Description As a Call Center Representative at [Company Name], you will play a pivotal role in delivering exceptional customer service experiences. You will be the first point of contact for our customers, providing information, resolving issues, and ensuring their satisfaction. We are seeking motivated individuals who are excellent communicators, problem solvers, and team players to join our dynamic team. Key Responsibilities: Customer Interaction: Handle inbound and outbound calls professionally and courteously. Assist customers with inquiries, concerns, and requests. Provide accurate information about our products/services and assist in resolving issues. Problem Solving: Identify customer needs and concerns, and proactively find solutions. Escalate complex issues to the appropriate department or supervisor when necessary. Use available resources, including knowledge base and training materials, to address customer inquiries effectively. Data Entry and Documentation: Accurately record and maintain customer information in our CRM system. Document customer interactions and outcomes. Generate reports as required by the team or management. Team Collaboration: Collaborate with team members to ensure a cohesive and supportive work environment. Share feedback and insights with colleagues and supervisors to continuously improve customer service processes. Qualifications Exceptional communication skills, both verbal and written. Strong problem-solving abilities and attention to detail. Ability to remain calm and composed in high-pressure situations. Basic computer proficiency and the ability to navigate CRM systems. Customer-focused with a positive attitude. Additional Information All your information will be kept confidential according to EEO guidelines.

Job DescriptionBenefits: Bonus based on performance Competitive salary Opportunity for advancement Paid time off Training & development Benefits/Perks Competitive Compensation Paid Time Off Career Growth Opportunities Job Summary We are seeking a friendly and professional Call Center Representative to join our team. In this role, you will take inbound and outbound calls, communicate with customers to identify their needs and provide helpful solutions that ensure they have a great customer service experience with our company. The ideal candidate is friendly, computer savvy, and able to remain calm under pressure. Responsibilities Receive inbound calls and place outbound calls Identify the reason for the customers call, collect relevant information, and provide solutions Refer to premade scripts for a variety of customer service topics Upsell products and services when appropriate Use best practices in customer service techniques to develop rapport and build relationships with customers Document all customer interactions Attend trainings to maintain up-to-date skills and knowledge Qualifications High school diploma/GED Previous experience as a Call Center Representative for Plumbing and/or HVAC Excellent phone and verbal communication skills Understanding of active listening techniques Familiarity with Customer Relationship Management (CRM) programs Ability to work well under pressure Highly organized with the ability to prioritize projects and manage time effectively

Job DescriptionBenefits: Flexible schedule Free food & snacks Free uniforms Training & development Clean Energy Call Center Representative (Part-Time) Schedule: Part-Time | Evening & Weekend Availability Preferred Compensation: Hourly + Performance Bonuses (Appointment-Based) About Housebuildr Housebuildr is a fast-growing clean energy organization focused on helping homeowners lower utility costs through solar and energy-efficient solutions. We operate with high standards, clear systems, and a performance-driven culture. Our call center representatives are the front line of our sales operationresponsible for starting high-quality conversations and setting qualified appointments for our field consultants. Role Overview As a Clean Energy Call Center Representative, your primary responsibility is to contact homeowners, qualify interest, and set appointments for free clean energy evaluations. This is a scripted, high-volume outbound calling role with clear daily expectations and coaching support. This position is ideal for individuals who: Are confident on the phone Can follow a proven script Want part-time hours with performance-based upside Thrive in a fast-paced, accountable environment Key Responsibilities Make outbound calls to homeowners using company-provided leads Follow Housebuildrs approved call scripts and compliance standards Qualify homeowners based on basic criteria (homeownership, interest, availability) Set confirmed appointments for the sales team Accurately log call activity and outcomes in the CRM Maintain a positive, professional, and confident phone presence Hit daily and weekly activity + appointment goals Performance Expectations Consistent outbound call volume per shift Appointment quality and show-rate matter more than just quantity Punctuality and schedule adherence are non-negotiable Coachable mindset and willingness to improve through feedback Requirements Strong verbal communication skills Comfortable making high-volume outbound calls Ability to follow scripts and systems exactly Reliable internet connection and quiet work environment (for remote roles) Basic computer skills (CRM, dialer, Google tools) Prior call center, telemarketing, or appointment-setting experience is a plus (not required) What We Offer Part-time schedule with flexible shifts Hourly base pay + performance bonuses Paid training and ongoing coaching Clear path to advancement into full-time, leadership, or closing roles Supportive team culture with high standards and accountability Housebuildr Standards This is not a read-the-script-and-coast role. We expect: Discipline Consistency Ownership of results Professional representation of the brand If youre dependable, competitive, and want to grow inside a clean energy organization with real opportunity, this role is for you.

Call Center Representative Department: Call Center Patient Access Supervisor Status: Union Under the supervision of the Clinic Office Manager, the Call Center Representative will assist patients and other external parties, by taking calls, answering questions, and forwarding calls and messages as appropriate. This position requires excellent customer service, written and verbal communication skills, as well as a working knowledge of spreadsheets (Excel and Google Drive), multi-line phone systems and basic computer skills. Responsibilities: Answer all incoming calls to the clinic in a friendly, efficient, and empathetic manner. Manage large amounts of inbound and outbound calls in a timely manner. Answer telephones with appropriate Clinic Romero greeting, in a courteous and timely manner which includes: introducing the clinic and yourself by name. Answer all calls no later than by the third Allow telephone caller to respond prior to being placed on Verify and update patient demographic information into EMR. Sort messages for departmental If needed assist caller and take a message to forward to corresponding company personnel. Check and retrieves answering service messages and follows up on appointment inquires. Provide accurate, reliable information regarding Clinic's services. Maintains knowledge of the various types of Medi-Cal, Health plans and other programs offered at Clinica Romero. Verifies patient insurance coverages through the various web portals to ensure appropriate patient eligibility prior to scheduling appointments for new and establish patients. Communicates invalid coverage information with patient and offer assistance of the Eligibility Department if necessary. Perform PCP changes with patient's authority by calling the health plan on a three-way call with patient to complete the PCP assignment. Make reminder phone calls for next day scheduled Daily use of text messaging app, WELL Health or other technological platforms, responsible to monitor all incoming messages including but not limited to: responding timely to any appointment requests, close patient channels if no follow up is required, pin other departments to messages depending on the request made by patient. Monitor and respond timely to any appointment request made by patient through our patient portal, Mychart. Knowledge to problem-solve with other team members to effect change toward improvement of clinic services. Review after hours call logs and assist with caller request as needed. Screen calls appropriately in order to meet appointment Screen calls in order to set appointment for suitable site and department. Must review and timely respond to any and all communication, through the various communication channels of the organization, including but not limited to: Outlook (email), Microsoft Teams, EMR secure chat, etc. When required, must work in Medical Records Department/Front office Department and others. Maintains a neat, clean and safe work area for which employee is specifically or generally Maintain privacy and confidentiality to both patient and employee with regard to medical data information. Demonstrate a positive, proactive, can do attitude in responding to customer needs. Assist in the resolution of patient telephone complaints/ Works cooperatively and effectively with Assist in the training of new Seeks out additional duties to promote continuity of operations. Attends In-Services and/or trainings Completes assignments by the end of the scheduled Communicates work related problems and reports to the Department Supervisor and lead Flexible hours/ Rotate if needed from site to site Qualifications/Requirements: High School Diploma or Equivalent. Ability to communicate effectively, verbal and written communication skills is a must. Bilingual English & Spanish. Typing a minimum 35 WPM and proficient computer skills; including but not limited to Microsoft products and use of outlook. Computer proficiency required. Experience with EMR system. Epic preferred. Experience in a medical office setting. Ability to communicate effectively, verbal and written; work without close supervision, detail oriented and well organized. Customer service skills: communication, empathy, patience, and technical knowledge. Work in team-oriented environment, and work well under deadlines. Ability to handle multiple tasks and work in a busy environment including heavy telephone duty. Promote and provide the means for a working team relationship within Front Office and other departments. Organized, flexible, thoroughness, dependability and attention to detail. Able to work and communicate effectively with people of diverse culture, education and economic backgrounds. Ability to move/lift up to 15 pounds. Selected applicants are subject to, and must pass, a full background check.

Benefits: Flexible schedule Free food & snacks Free uniforms Training & development Clean Energy Call Center Representative (Part-Time) Schedule: Part-Time | Evening & Weekend Availability Preferred Compensation: Hourly + Performance Bonuses (Appointment-Based) About Housebuildr Housebuildr is a fast-growing clean energy organization focused on helping homeowners lower utility costs through solar and energy-efficient solutions. We operate with high standards, clear systems, and a performance-driven culture. Our call center representatives are the front line of our sales operation-responsible for starting high-quality conversations and setting qualified appointments for our field consultants. Role Overview As a Clean Energy Call Center Representative, your primary responsibility is to contact homeowners, qualify interest, and set appointments for free clean energy evaluations. This is a scripted, high-volume outbound calling role with clear daily expectations and coaching support. This position is ideal for individuals who: Are confident on the phone Can follow a proven script Want part-time hours with performance-based upside Thrive in a fast-paced, accountable environment Key Responsibilities Make outbound calls to homeowners using company-provided leads Follow Housebuildr's approved call scripts and compliance standards Qualify homeowners based on basic criteria (homeownership, interest, availability) Set confirmed appointments for the sales team Accurately log call activity and outcomes in the CRM Maintain a positive, professional, and confident phone presence Hit daily and weekly activity + appointment goals Performance Expectations Consistent outbound call volume per shift Appointment quality and show-rate matter more than just quantity Punctuality and schedule adherence are non-negotiable Coachable mindset and willingness to improve through feedback Requirements Strong verbal communication skills Comfortable making high-volume outbound calls Ability to follow scripts and systems exactly Reliable internet connection and quiet work environment (for remote roles) Basic computer skills (CRM, dialer, Google tools) Prior call center, telemarketing, or appointment-setting experience is a plus (not required) What We Offer Part-time schedule with flexible shifts Hourly base pay + performance bonuses Paid training and ongoing coaching Clear path to advancement into full-time, leadership, or closing roles Supportive team culture with high standards and accountability Housebuildr Standards This is not a “read-the-script-and-coast” role. We expect: Discipline Consistency Ownership of results Professional representation of the brand If you're dependable, competitive, and want to grow inside a clean energy organization with real opportunity, this role is for you. Compensation: $500.00 - $3,000.00 per week ABOUT HAUS BUILDR Haus Buildr is a leading solar energy equipment supplier with a passion for innovation and sustainability. Our commitment to excellence has positioned us as a trusted partner for residential and commercial solar solutions. We strive to empower our customers by providing top-notch products and exceptional service. At Haus Buildr, we believe in harnessing the power of the sun to build a brighter and greener future. CAREER OPPORTUNITIES Join Our Solar Movement Are you passionate about solar energy and want to be part of a team dedicated to making a positive impact on the environment? We're looking for individuals who share our vision and want to contribute to a sustainable future.

We are looking for a skilled and professional Call Center Representative to join our Customer Services team. Your primary role is to provide assistance to our clients through phone calls and emails. You are responsible for answering their queries efficiently and in a timely manner. You will provide all the necessary information to the clients while adhering to our company policy and procedures. To be successful in this role, you should have extraordinary communication skills to handle all types of customers. In addition to this, you should have proficient knowledge of our company's policy and services. This will help you to troubleshoot any issue faced by the clients faster. If you feel you can carry out the duties and responsibilities of this role diligently then send in your applications to us right away! Requirements Make and attend necessary phone calls - inbound and outbound calls. Provide the required information to the customers Resolve any queries regarding the services of the company Provide excellent services and ensure customer satisfaction by solving customer queries as soon as possible Search for the sales opportunities as they arise and make full use of it Identify potential customers and make the necessary sales pitch Maintain cordial relationships with customers Maintain database by updating customer information on daily basis Explain new features to the customers and answer their questions Write communication scripts for inbound calls Keep the team informed about customer calls and demos on a regular basis Bachelor degree in Business Administration or relevant field 2 years of experience of working as a Customer Services Representative or Call Center Representative Proficient in English with extraordinary communication and interpersonal skills Familiar with CRM like Zoho, Hubspot or Salesforce Knowledge of MS Office Efficient in achieving targets Should be a team player Excellent organizational skills Good decision making abilities

Job Description Under minimum supervision, the Call Center Representative performs specialized clerical duties which require frequent exercise of independent judgment and a thorough understanding of applicable procedures. The Call Center Representative I is a full-time, non-exempt position, with a work schedule of Monday through Friday, 9:00 AM - 6:00 PM. Schedule is dependent on department needs; periodic overtime may be needed during peak periods. Knowledge and Skills: Provide excellent customer service to all CSAC stakeholders. Complete data entry tasks (eflows) in a timely basis ensuring quality and quantity are at acceptable levels. On occasion, assist other departments with special projects as needed, help open mail, sort, and validate information coming into the department, assist with auditing scanned documents. Communicate effectively with participants, staff, local unions, and WSRCC at all times. Provide and obtain participant information. Possesses effective communication skills to manage and resolve participant complaints. Follow up on participants calls where necessary. Document all call information according to operating procedures. Required Qualifications and Skills: Bilingual in English and Spanish is required Retirement/pension background is required Working knowledge in Microsoft applications. Knowledge of “8x8” telephone system is preferred but not mandatory Professional appearance and demeanor Excellent telephone etiquette, “people skills,” written and verbal communication skills 1-2 years related experience. Knowledge working in a call center or participants service environment is preferred. Excellent organizational skills and detail oriented.

Job Description Provides high quality support and service to credit union members through various communication channels. Utilizes established skills to perform a variety of routine activities and demonstrates and understanding of individual responsibilities support team and organizational goals. Job Responsibilities: · Deliver exceptional customer service to members via phone, email, chat, and video banking. · Build and maintain relationships with members to identify their financial needs and recommend appropriate credit union products and services. · Provide account information and process routine transactions using banking technology and established operating procedures. · Work under moderate supervision while independently managing own workload and daily customer service operations. · Schedule and conduct follow up communications with members through email or chat. · Meet individual sales goals and contribute to overall branch targets by managing an assigned member base and identifying cross-selling opportunities via inbound and outbound member engagement. · Proactively promote credit union memberships, deposit products, and consumer loans through outbound calls, marketing initiatives, and member referrals. · Strengthen existing member relationships by recommending efficient, and thoughtful financial solutions tailored to their needs. · Perform other duties and responsibilities as assigned. Experience: · High School Diploma or equivalent required. · Two years' experience working in a customer service position required. · One year's experience working in a call center environment, handling multiple communication channels (phone, email, chat, text messaging, banking/video banking) is preferred.

Are you a computer-savvy sales professional with great customer service & phone skills? Puente Hills Nissan is seeking qualified and flexible candidates to apply for our Call Center Service Representative position. We're looking for energetic professionals who have successfully delivered on goals while maintaining the highest customer satisfaction. As a Service Department Call Center Representative, you will answer phone calls, set appointments for service teams, and assist the Service Department with responding to leads. Job Responsibilities not limited to: · Ability to handle a large volume of phone calls · Set daily appointments · Follow up with existing and potential customers to generate leads Qualifications: · Customer Service experience · Excellent communication skills for contacting and following up on customer inquiries Strong telephone, computer, and typing skills. Bilingual (Preferred) Available to work evenings, weekends, and Holidays. Must be 18 years or older and be authorized to work in the U.S Dealership Commitment: · Competitive hourly and commission-based compensation plan · Guaranteed base pay · Bonuses & Incentives · Medical, Dental & Vision Employment Type: Full-time View all jobs at this company

We are seeking a highly motivated and customer-focused Call Center Representative to join our team. As a Call Center Representative, you will be the primary point of contact for our customers, providing exceptional service and support through phone, email, and chat. Responsibilities: Answer and respond to customer inquiries in a timely and professional manner Resolve customer issues and concerns in a fair and empathetic manner Utilize problem-solving skills to resolve customer issues efficiently Provide product information, pricing, and ordering procedures to customers Handle customer complaints and escalate issues to supervisor as necessary Meet sales targets and contribute to the achievement of team goals Maintain accurate records of customer interactions in our CRM system Participate in training sessions and stay up-to-date on product knowledge and company updates Collaborate with team members to achieve department goals and objectives Requirements: Excellent communication, problem-solving, and conflict resolution skills Ability to work in a fast-paced environment with multiple priorities Strong listening and empathy skills Basic computer skills and proficiency in CRM software