Call center agent jobs in Lexington, KY - 255 jobs

Full-time Description Candidates must reside within 50 miles of our Lexington, KY office and be willing to work on-site. A minimum of two (2) to three (3) years of customer service or call center work experience is required. Previous work experience in insurance services or related service industry is a plus. Tower Hill Insurance Group has an exciting opportunity for a talented Customer Service Representative who enjoys intellectual challenges and is seeking a rewarding career with a company that is experiencing growth. Not only is Tower Hill Insurance one of Florida's most trusted names in homeowners insurance, but it offers great opportunities for career advancement and personal growth, along with very competitive benefits and rewards. We are growing at a consistent pace and seek professional individuals with drive, team mentality, who want to make an impact, and are committed to a long-term career in the insurance industry. The Customer Service Representative is the intermediate professional level responsible for providing excellent customer service support to Insureds, Agents, and related businesses via telephone, emails, or mail correspondence. The role may also perform processing work as assigned when not providing customer service via phone or email. Incumbents in this role may also aid leadership with special projects, daily audits, and other customer service tasks. ESSENTIAL DUTIES AND RESPONSIBILITIES · Handle inbound/outbound phone and email inquiries about policy changes, renewals, billing information, cancellations, initial claim reporting, claims status, policy guidelines and procedures, policy quoting, and ability to discuss the policy declarations page in detail. · Service the following contact center queues (Policy Inquiry, Claims, Agency Service, Commercial and TH Specialty Policy and Agency Service) other queues may be assigned as needed. · Achieve a monthly production score of 87% or above for the following categories: Call Performance, Policy Audits, Aux Reporting, Schedule adherence, and Attendance for six consecutive months. · Discuss and provide detailed explanation of our Policy Declarations Page which lists each coverage associated with premium amounts. · Discuss detailed information of endorsement changes made to the policy. · Provide detailed breakdown of Tower Hill Insurance Exchange. · Document summary of each customer contact via our system applications. · Rely on instructions and pre-established guidelines to perform the functions of the job. · Provide professional and correct information in a business-like and friendly manner with the goal of ensuring customer satisfaction. · Strive for first-call resolution, including providing options and alternatives to best assist the customer. · Maintain full knowledge of department FAQs documents. · Work extended hours to meet Call Center demands and during catastrophes events as needed. · Prepare faxes, emails, receipts, and other correspondence as requested. · Conform to proper business etiquette and company guidelines including THIG core values with a positive attitude. · Assist leadership with special projects and other assigned tasks. ADDITIONAL DUTIES This job description reflects the general duties considered necessary to describe the essential functions of the job and should not be considered a complete description of all the work requirements and expectations of the position. Tower Hill reserves the right to assign duties not listed herein as necessary to accomplish the goals of the organization. Requirements To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. EDUCATION High School Diploma or GED required. EXPERIENCE Minimum of two (2) to three (3) years of customer service or call center work experience required. Previous work experience in insurance services or related service industry is a plus. CERTIFICATIONS Professional Insurance Designations preferred. LICENSES Valid Driver's License required. Florida 4-40 Customer Service License preferred. BENEFITS Medical Dental Vision Life & Disability Insurance 401(k) Health Savings Account Accident, Critical Illness and Hospital Indemnity Pet insurance Paid time off & Holiday pay We offer competitive pay and benefits, and well-being programs to support you and your family. For more information about our company, careers and Total Compensation visit: Total Compensation - Tower Hill Insurance (thig.com) Tower Hill Insurance is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Tower Hill Insurance is committed to working with and providing reasonable accommodation for individuals with disabilities. If you need reasonable accommodation because of a disability for any part of the employment process, please send an e-mail to ********************* and let us know the nature of your request and your contact information. All applicants will receive an acknowledgement that their application has been received. Candidates will not receive status updates regarding their application; however, those candidates selected for further consideration will be contacted by Human Resources.

** At Western Digital, our vision is to power global innovation and push the boundaries of technology to make what you thought was once impossible, possible. At our core, Western Digital is a company of problem solvers. People achieve extraordinary things given the right technology. For decades, we've been doing just that-our technology helped people put a man on the moon and capture the first-ever picture of a black hole. We offer an expansive portfolio of technologies, HDDs, and platforms for business, creative professionals, and consumers alike under our Western Digital , WD and WD_BLACK Professional brands. We are a key partner to some of the largest and highest-growth organizations in the world. From enabling systems to make cities safer and more connected, to powering the data centers behind many of the world's biggest companies and hyperscale cloud providers, to meeting the massive and ever-growing data storage needs of the AI era, Western Digital is fueling a brighter, smarter future. Today's exceptional challenges require your unique skills. Together, we can build the future of data storage. **Job Description** ESSENTIAL DUTIES AND RESPONSIBILITIES + Work cross-functionally between Technical Support, Supply Chain, Pricing, Legal, and Product Marketing organizations within company to meet customers' needs + Manage the relationship with the account - including contract manufacturers, distributors, and end customer + Drive customer revenue and shipments to the goals of the account and company + Manage the internal and external communication regarding the account, making sure there is alignment and consistency within WD and externally to the customer Is available, responsive, and timely to customer inquiries, requests for information and/or quotations, problem resolution, etc - even if after normal business hours. + Coordinate customer pricing and rebate communication, and ensure correct rebates are paid on time to the customers + Manage the product lifecycle by account: product list, product roadmap, product launch, qualification, End of Life Schedule and host various technology and business meetings on weekly & quarterly basis + Manage meeting preparation, including creating pre-meeting document and scheduling pre-meeting for internal review and alignment prior to facing the customer + Manage meeting logistics including travel for customer engagements Map customer relationships and identify areas for improvement Manage historical and current revenue, PB, and unit shipment data for the account **Qualifications** REQUIRED + Bachelor's degree in a related field + 5+ years of account management experience or equivalent experience. + Understand market conditions and how they affect WD and the customer + Understand the customer legal contracts and terms in place + Understand the supply chain process from WD to the end customer, identify areas of concern as they arise, and escalate when necessary SKILLS + Exceptional customer service and communication skills, with the ability to explain complex technical concepts to all levels of users. + Strong problem-solving and analytical skills. + Proven troubleshooting skills in customer-facing environments. + Strong desire and ability to learn new products and technologies. **Additional Information** Western Digital is committed to providing equal opportunities to all applicants and employees and will not discriminate against any applicant or employee based on their race, color, ancestry, religion (including religious dress and grooming standards), sex (including pregnancy, childbirth or related medical conditions, breastfeeding or related medical conditions), gender (including a person's gender identity, gender expression, and gender-related appearance and behavior, whether or not stereotypically associated with the person's assigned sex at birth), age, national origin, sexual orientation, medical condition, marital status (including domestic partnership status), physical disability, mental disability, medical condition, genetic information, protected medical and family care leave, Civil Air Patrol status, military and veteran status, or other legally protected characteristics. We also prohibit harassment of any individual on any of the characteristics listed above. Our non-discrimination policy applies to all aspects of employment. We comply with the laws and regulations set forth in the "Know Your Rights: Workplace Discrimination is Illegal (************************************************************************************** " poster. Our pay transparency policy is available here (*********************************************************************************************** . Western Digital thrives on the power and potential of diversity. As a global company, we believe the most effective way to embrace the diversity of our customers and communities is to mirror it from within. We believe the fusion of various perspectives results in the best outcomes for our employees, our company, our customers, and the world around us. We are committed to an inclusive environment where every individual can thrive through a sense of belonging, respect and contribution. Western Digital is committed to offering opportunities to applicants with disabilities and ensuring all candidates can successfully navigate our careers website and our hiring process. Please contact us at jobs.accommodations@wdc.com to advise us of your accommodation request. In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying. Based on our experience, we anticipate that the application deadline will be 1/16/2025 (3 months from posting), although we reserve the right to close the application process sooner if we hire an applicant for this position before the application deadline. If we are not able to hire someone from this role before the application deadline, we will update this posting with a new anticipated application deadline. \#LI-VV1 **Compensation & Benefits Details** + An employee's pay position within the salary range may be based on several factors including but not limited to (1) relevant education; qualifications; certifications; and experience; (2) skills, ability, knowledge of the job; (3) performance, contribution and results; (4) geographic location; (5) shift; (6) internal and external equity; and (7) business and organizational needs. + The salary range is what we believe to be the range of possible compensation for this role at the time of this posting. We may ultimately pay more or less than the posted range and this range is only applicable for jobs to be performed in California, Colorado, New York or remote jobs that can be performed in California, Colorado and New York. This range may be modified in the future. + If your position is non-exempt, you are eligible for overtime pay pursuant to company policy and applicable laws. You may also be eligible for shift differential pay, depending on the shift to which you are assigned. + You will be eligible to be considered for bonuses under **either** Western Digital's Short Term Incentive Plan ("STI Plan") or the Sales Incentive Plan ("SIP") which provides incentive awards based on Company and individual performance, depending on your role and your performance. You may be eligible to participate in our annual Long-Term Incentive (LTI) program, which consists of restricted stock units (RSUs) or cash equivalents, pursuant to the terms of the LTI plan. Please note that not all roles are eligible to participate in the LTI program, and not all roles are eligible for equity under the LTI plan. RSU awards are also available to eligible new hires, subject to Western Digital's Standard Terms and Conditions for Restricted Stock Unit Awards. + We offer a comprehensive package of benefits including paid vacation time; paid sick leave; medical/dental/vision insurance; life, accident and disability insurance; tax-advantaged flexible spending and health savings accounts; employee assistance program; other voluntary benefit programs such as supplemental life and AD&D, legal plan, pet insurance, critical illness, accident and hospital indemnity; tuition reimbursement; transit; the Applause Program; employee stock purchase plan; and the Western Digital Savings 401(k) Plan. + **Note:** No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law. **Notice To Candidates:** Please be aware that Western Digital and its subsidiaries will never request payment as a condition for applying for a position or receiving an offer of employment. Should you encounter any such requests, please report it immediately to Western Digital Ethics Helpline (******************************************************************** or email ****************** .

Job Description Customer Service Representative - State Farm Agent Team Member Full time At our agency, we invest in the success and well-being of every team member. Our benefits package is designed to support financial stability, work-life balance, and long-term career growth. Performance-based commission structure SIMPLE IRA retirement plan with employer match Medical insurance Disability insurance Life insurance Paid Time Off (vacation, sick, and personal days) Paid Parental Leave Paid company holidays Clear career advancement paths to support long-term growth ROLE DESCRIPTION: As a Customer Service Representative with Tim Green State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES: Answer customer inquiries and provide policy information. Assist customers with policy changes and updates. Process insurance claims and follow up with customers. Maintain accurate records of customer interactions. QUALIFICATIONS: Communication and interpersonal skills. Detail-oriented and able to multitask. Previous customer service experience preferred. Compensation - $40,000 - $60,000 State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.

Customer Support Specialist-Workforce What We Need Corpay is currently looking to hire a Customer Support Specialist within our Lodging Division. This position falls under the Workforce Lodging line of business and is located in Lexington, KY. In this role, you will support multiple client accounts by handling inbound calls, emails, and text messages to book and manage hotel reservations, ensuring compliance with client-specific travel policies. You will own the reservation from initial request through completion, including client and hotel communication.You will report directly to the Operations Manager and regularly collaborate with Travel Support agents, trainers, and cross-functional lodging teams. How We Work As a Customer Support Specialist, Corpay will set you up for success by providing: Assigned workspace in the Lexington office Company-issued equipment Formal, hands-on training Role Responsibilities The responsibilities of the role will include: Handling inbound phone calls, emails, and text messages from clients Booking, modifying, and managing hotel reservations end-to-end Applying and enforcing client-specific travel policies and rate caps Researching hotel availability that meets client needs and policy guidelines Communicating directly with hotels and clients to resolve booking issues Navigating multiple systems simultaneously while maintaining call quality Documenting reservation details and interactions accurately Collaborating with team members via chat-based communication tools Problem-solving booking challenges in real time while engaging customers Qualifications & Skills Required: Prior call center experience in a computer-based, high-volume environment Strong multitasking ability across multiple systems and screens Proficiency with Microsoft Office tools and internal documentation platforms Excellent verbal and written communication skills Proven customer service experience with live client interaction Preferred: Experience in hospitality, hotel reservations, or travel-related services Familiarity with hotel terminology Strong organizational and problem-solving skills Outgoing, customer-focused communication style Benefits & Perks Medical, Dental & Vision benefits available the 1st month after hire Automatic enrollment into our 401k plan (subject to eligibility requirements) Virtual fitness classes offered company-wide Robust PTO offerings including: major holidays, vacation, sick, personal, & volunteer time Employee discounts with major providers (i.e. wireless, gym, car rental, etc.) Philanthropic support with both local and national organizations Fun culture with company-wide contests and prizes Equal Opportunity/Affirmative Action Employer Corpay is an Equal Opportunity Employer. Corpay provides equal employment opportunities to all qualified applicants without regard to race, color, gender (including pregnancy), religion, national origin, ancestry, disability, age, sexual orientation, gender identity or expression, marital status, language, ancestry, genetic information and/or military status or any other group status protected by federal or local law. If you require reasonable accommodation for the application and/or interview process, please notify a representative of the Human Resources Department. For more information about our commitment to equal employment opportunity and pay transparency, please click the following links: EEOC and Pay Transparency.

Job DescriptionJoin Our Winning Team! Clint Conrads State Farm Agency is seeking an energetic professional to join her team as a Customer Relations Representative. If you're a motivated self-starter who thrives in a fast-paced environment, this is your chance for a rewarding career with excellent income and growth potential. About Clint Conrad's Agency: Clint Conrad is your local State Farm agent for Lexington and surrounding areas. Working with State Farm has been her lifelong passion. Amanda and her team of insurance professionals are dedicated to helping customers build strong financial plans and prepare for the unexpected. Outside of work, Amanda enjoys time with her husband, three teenage daughters, and their office dog. How We Elevate YOUR Skills: Joining Clint Conrads State Farm Agency means you'll not only gain licenses for Property & Casualty and Life & Health Insurance, but you'll also master sales and customer service to support your personal and professional goals. We use intentional goal setting and team building to help you establish successful habits for both your career and life. What We Offer: values diversity and inclusion, encouraging each team member to bring their authentic skills and insights to work every day. Our benefits include: 401 K Health Stipend Salary & Commission/Bonus PTO Valuable Work Experience Growth Potential & Opportunity for Advancement within my Agency Agent Aspirant Program for Individuals Aspiring to Own a Business Requirements: No previous insurance experience is required. We are looking for enthusiastic and engaged candidates eager to develop their skills and knowledge and understand the role of insurance and financial products in helping people manage everyday risks, recover from the unexpected, and realize their dreams. Must be able to obtain Property & Casualty and Life & Health Licenses Excellent Communication Skills Written, Verbal, and Auditory Self-Motivated Dedicated to customer service Able to effectively relate to a customer, answer their questions, and anticipate their needs. Compensation: $40,000-$50,000 Per Year Hours: Monday-Thursday 8:30 AM 5:00 PM Location: Lexington, KY Ready to Apply? If you're motivated to succeed and see yourself in this role, please complete our application. We will follow up with you on the next steps of the interview process. This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm.

The Customer Service Representative (CSR) is responsible for interacting with all customers, maintaining a friendly, positive, authentic, empathetic, and professional approach, to deliver a consistent Five-Star Customer Service Experience. The CSR reports to the Store Manager, in partnership with the Operations Supervisor/Manager. The CSR supports the welcome desk, cash wrap, systems/processes, inventory management, and daily routines to ensure the store is foundationally excellent and that the customer has an exceptional shopping experience. Essential Job Functions: Welcome all customers with genuine, and friendly enthusiasm over the phone, virtual chats and in person, communicate clearly and concisely by adapting your style to suit the customers by problem solving, excellent phone skills and resolving conflict. Use all systems to manage the customer flow to deliver Five-Star Customer Service experience. Maintain all service vows which include Being Prepared, Welcoming, ability to Meet the Needs & Be There for all customers, including all operational checklist task and meeting customers emotional and practical needs. Responsible for providing an exceptional service experience to multiple customers at one time and contribute to the store achievement of Five-Star Customer Service. Proactively address customer concerns with confidence. Know when to escalate and partner with leadership team. Communicate how alterations can play an important role in perfecting the dress for her event in partnership with Alterations. Promote all alteration services and personalization options. Maintain store-standards to support a flawless shopping experience. Maintain a high standard of dress to meet the Dress Code policy. Respond promptly to all customer questions providing product and service information. Build and maintain long-term relationships to meet and exceed customer satisfaction and loyalty. Engage in the inventory management procedures by processing orders, receiving, and ensuring first quality standards for all merchandise. Support all cash wrap behaviors and processes transactions with accuracy to make every customer feels celebrated. Assist with all sales promotions and visual updates. Other duties as assigned. Physical Demands: While performing the duties of this job, the employee is occasionally required to stand, walk, and sit for extended periods of time; reach for tools and objects with hands and arms; climb stairs; stoop, kneel, crouch, or crawl; and talk to and hear customers . The employee must occasionally lift to 25 pounds. The employee must be able to see up close and at a distance, as well as use peripheral vision and depth perception, and be able to look at, read, and use a computer, electronic devices, and phones for long periods of time. Education & Credentials: High school diploma or an equivalent degree or 1 -2 years prior retail experience in an apparel, service, or specialty store environment.

Vestis provides uniforms and related products to more than 400,000 customers nationwide, in virtually every industry. From designing and manufacturing to laundering and delivering, Vestis works with local and national clients to create and maintain a total uniform solution that promotes teamwork and establishes a professional identity. Vestis operates from over 200 locations nationwide and has an immediate opportunity for a Customer Service Representative. This position is remote. This Customer Service Representative position is responsible for providing exceptional service to customers in a professional manner. Handle incoming calls with the objective of one-call resolution. Facilitate and resolve issues with discrepancies and/or customer complaints to insure consistent customer satisfaction. Responsible for auditing company service programs to ensure compliance with 100% follow up through customer call backs. SPECIFIC RESPONSIBILITIES: Handle inbound customer calls and provide requested information on all available items, pricing, and service of the customer's account. Efficiently and accurately record all information including any notes related to the customer's issue or account. Provide quality customer service through one-call resolution and establishing long-term customer relationships. Assists customer with account status using current and historical invoicing and payment activity analysis. Assists customer with research and reconciling misapplied or payment issues. Assist customer with unassigned cash and payment discrepancies through research. Develop, execute and measure resolution plans and strategies that are specific to individual customer requirements. Build and maintain inter-departmental relationships in order to ensure customer's situation is handled, managing company guidelines and customer expectations. Utilize decision making and trouble-shooting skills to resolve customer concerns in relation to pricing, invoicing, service delivery, and any other item related issues. Identify, manage and enforce company service programs to ensure 100% process compliance. Alert management to service concerns not resolved in a timely and acceptable manner. Identify and communicate service trends. Help Support via Phone call or Chat New Hire Help Support via One on One Lab or Team Lab after official Content is taught- main duty is reinforcing processes and providing guidance on processes Performs other duties as required or assigned in accordance with scope of activities enumerated above. KNOWLEDGE, SKILLS & ABILITIES: Strong knowledge of customer service processes including handling complaints, inventory or product availability, service issues and Accounts Receivable Ability to take initiative and strong sense of urgency Excellent communication skills to include answering phones professionally Proven worth ethic, positive attitude and a team player who enjoys a challenge Ability to work with all company software used to manage and maintain customers Excellent analytical and problem solving skills, with an attention to detail Capable of completing one-call customer resolution Must have the ability to monitor and drive all company service programs Experience with Oracle a plus. Schedule flexibility to include day, nights, weekends and overtime. Fluent in English and Spanish preferred. EDUCATION: High school degree. Associates Degree or higher is preferred, but not required EXPERIENCE: Two years of customer service experience, and proven track record in a high call volume environment preferred. ENVIRONMENT: Remote / Office Setting. Benefits: Vestis offers a wide array of comprehensive benefit programs and services including medical, dental, vision, short and long term disability, basic life insurance, and paid parental leave. Employees are able to enroll in the company's 401k plan. Employees are eligible for 80 hours of vacation, 40 hours of floating holidays, and paid sick time every year. Employees will also receive 6 paid holidays throughout the calendar year. Compensation: The hourly rate for this position is $16.00 - $17.00, depending on circumstances including an applicant's skills and qualifications, certain degrees and certifications, prior job experience, market data, and other relevant factors. VESTIS is an EQUAL EMPLOYMENT OPPORTUNITY/AFFIRMATIVE ACTION employer. Candidates are considered for employment with VESTIS without regard to their race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, veteran status (specifically status as a disabled veteran, special disabled veteran, Vietnam Era veteran, recently separated veteran, armed forces service medal veteran, or other protected veteran) or other classification protected by applicable federal, state or local law.

Top Notch Marketing Solutions, Inc. is an in-store promotional marketing and sales company. Our clients have a huge presence in some of the nation's largest retailers. We bring the traditional forms of marketing to LIFE by putting PEOPLE inside stores to help customers with any questions they may have and show customers the benefits these clients provide. This face to face method of marketing has a proven track record of success. Due to this success we are a rapidly growing company that is always looking for more. Job Description Are you a customer service professional with a “can do” attitude and a passion for people? Do customers specifically request you based on your great customer service? Are you looking to join a firm where you're recognized for your outstanding efforts? Then you are exactly the type of person that we are looking for! Top Notch Marketing Solutions, Inc. has an exciting opening at their direct marketing and sales firm in the local area. We are looking for a progressive Customer Service/Sales Representative with restaurant, retail, sales or hospitality experience to work with clients from leading industries across the country with a strong focus in the promotional marketing and direct advertising industry. We have developed tailored marketing events and advertising campaigns that allow for a much more personal approach to the development of clients' brands. We have found that customer service, food service, retail, and hospitality professionals particularly excel in this position because they can provide the personal touch that has made our client's firm so successful. This is a full-time, permanent position and our client offers a competitive hourly base with commission performance bonuses. What makes us different? We recognize that high levels of success are a direct result of great people. Senior management strives to create unlimited opportunities for individuals to achieve their personal, professional and financial goals. As a Customer Service/Sales Representative, you will have the opportunity to participate in a comprehensive training program that will encourage competition and train you in every facet of the sales and marketing industry. Our family-oriented environment is focused on sharing effective techniques, communicating ideas openly, and recognizing accomplishments both large and small. We operate according to a philosophy emphasizing the importance of leading by example and having a comprehensive understanding of the entire business model. The management training program provides exposure to all facets of the campaigns as well as an opportunity for leadership and management positions. Responsibilities of the Customer Service/Sales Representative: · Liaise directly with consumers and provide outstanding face-to-face customer service to resolve customer issues, recommend our client's services, and assist clients' marketing and sales efforts. · Create a unique customer service experience at in-field campaigns to build brand awareness and customer loyalty. · Develop, maintain, and grow partner relationships and identify and recommend new business development opportunities. · Maintain knowledge of marketing processes and knowledge of clients' products and services. This position includes face to face sales with the consumer Qualifications We look for a few critical attributes that each Customer Service/Sales Representative must possess: · Above average people skills · Excellent leadership abilities · Great communication skills · Winning attitude · Great work ethic and ambition If you're tired of rotating shifts or "last call" hours, let us be your answer! For immediate consideration please submit your resume online. Additional Information All Training Provided Base pay plus commissions Opportunities to earn bonuses All growth to management is from within

Job DescriptionABOUT THE JOB We are currently seeking enthusiastic candidates to answer phones, enter pizza orders into computers and learn how to make the world's greatest pizzas from start to finish. This job will require a positive outlook and a willingness to deal with the general public. We are searching for qualified customer service reps with personality and people skills. Domino's has lots of ways for you to grow, perhaps to management, perhaps beyond. Whether it's your hobby, main-gig, or supplemental job, apply today! ADVANCEMENT Many of our team members began their careers as delivery drivers and today are successful Domino's franchise owners. From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity. DIVERSITY Our mission is to recognize, appreciate, value and utilize the unique talents and contributions of all individuals. To create an environment where all team members, because of their differences, can reach their highest potential. SUMMARY STATEMENT We take pride in our team members and our team members take pride in Domino's Pizza! Being the best pizza delivery company in the world requires exceptional team members working together. At Domino's Pizza, our people come first! JOB REQUIREMENTS You must be 18 years of age or older. General job duties for all store team members Operate all equipment. Stock ingredients from delivery area to storage, work area, walk-in cooler. Prepare product. Receive and process telephone orders. Take inventory and complete associated paperwork. Clean equipment and facility approximately daily. Training Orientation and training provided on the job. Communication Skills Ability to comprehend and give correct written instructions. Ability to communicate verbally with customers and co-workers to process orders both over the phone and in person. Essential Functions/Skills Ability to add, subtract, multiply, and divide accurately and quickly (may use calculator). Must be able to make correct monetary change. Verbal, writing, and telephone skills to take and process orders. Motor coordination between eyes and hands/fingers to rapidly and accurately make precise movements with speed. Ability to enter orders using a computer keyboard or touch screen. Additional Information WORK CONDITIONS Exposure to: Varying and sometimes adverse weather conditions when removing trash and performing other outside tasks. In-store temperatures range from 36 degrees in cooler to 90 degrees and above in some work areas. Sudden changes in temperature in work area and while outside. Fumes from food odors. Exposure to cornmeal dust. Cramped quarters including walk-in cooler. Hot surfaces/tools from oven up to 500 degrees or higher. Sharp edges and moving mechanical parts. SENSING Talking and hearing on telephone. Near and mid-range vision for most in-store tasks. Depth perception. Ability to differentiate between hot and cold surfaces. TEMPERAMENTS The ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet strict quality control standards, deal with people, analyze and compile data, make judgements and decisions. Additional Job Details PHYSICAL REQUIREMENTS including, but not limited to the following: Standing Most tasks are performed from a standing position. Walking For short distances for short durations. Surfaces include ceramic tile bricks with linoleum in some food process areas. Height of work surfaces is between 36 and 48. Sitting Paperwork is normally completed in an office at a desk or table. Lifting Bulk product deliveries are made twice a week or more and are unloaded by the team member using a hand truck. Deliveries may include cases of ingredients and supplies weighing up to 50 pounds with dimensions of up to 3' x 1.5'. Cases are usually lifted from floor and stacked onto shelves up to 72 high.

Job DescriptionBenefits: Bonus based on performance Competitive salary Opportunity for advancement Paid time off Training & development ROLE DESCRIPTION: As a with , you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. Insurance license in KY is a job requirement. Licensed only apply. We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES: Answer customer inquiries and provide policy information. Assist clients with policy changes and updates. Process insurance claims and follow up with clients. Maintain accurate records of customer interactions. QUALIFICATIONS: Strong communication and interpersonal skills. Detail-oriented and able to multitask. Previous customer service experience preferred.

Job DescriptionBenefits: Bonus based on performance Competitive salary Opportunity for advancement ROLE DESCRIPTION: As a Customer Service Representative with Mike Brownell's State Farm Office, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES: Answer customer inquiries and provide policy information. Assist customers with policy changes and updates. Process insurance claims and follow up with customers. Maintain accurate records of customer interactions. QUALIFICATIONS: Communication and interpersonal skills. Detail-oriented and able to multitask. Previous customer service experience preferred.

Job DescriptionBenefits: 401(k) Bonus based on performance Competitive salary Dental insurance Free food & snacks Health insurance Paid time off Vision insurance ROLE DESCRIPTION: As a Customer Service Representative - State Farm Agent Team Member with Stewart Perry - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES: Answer customer inquiries and provide policy information. Assist customers with policy changes and updates. Process insurance claims and follow up with customers. Maintain accurate records of customer interactions. QUALIFICATIONS: Communication and interpersonal skills. Detail-oriented and able to multitask. Previous customer service experience preferred.

The Customer Service Agent position is actually permanent based upon an anticipated schedule of 35-40 hours weekly, Sunday- Saturday. Workers are called for to have versatility to operate any one of our 8-hour change schedules in the course of our regular company hours of 5:00 am-10:00 pm true time. Standard instruction times are actually Monday - Friday 8:00 am actually to 5:00 pm CST for 4 - 5 weeks. It may be actually required, given the business necessity, to function periodic overtime. Key Tasks Reply to inbound telephone calls from our clients on concerns associated with profit eligibility concerns and prescription status concerns Resource and educate agents on their prescribed benefits, use of strategy, formulary, premiums as well as condition of purchases and also claims or even inquiries Talk to ideal concerns as well as listen closely definitely while recording required details in personal computer systems Determine concerns as well as interact solutions and also actions to clients, pharmacies as well as medical professionals along with prescribed purchases and reorders Create outgoing contact us to clients on prescribed purchases as well as payment concerns This job is actually equally tough as well as gratifying. You'll be called to research facility concerns relating to member prescribed and also/ or drug store advantages across numerous databases which requires eloquence in computer navigating and toggling while with certainty as well as compassionately enlisting with the agent. You'll be actually rewarded and also realized for your efficiency in an atmosphere that will definitely challenge you and give you crystal clear path about what it needs to do well in your duty along with supply growth for other tasks you may be interested in INTERVIEW PROCESS-- Our interview process has been actually streamlined for your comfort! Your digital, saved interview is going to contain 5 inquiries and final less than 30 minutes. Thus, please be express, very clear, and also detailed. As soon as a decision has been actually created after your interview, our company will definitely permit you recognize! Needed Credentials Secondary School Degree/ GED (or greater) OR equal work adventure 1+ years of customer care knowledge to include providing service over the phone Experience along with computer as well as Microsoft window personal computer apps, which includes the potential to browse and find out new and complex personal computer unit applications Simple understanding of Microsoft Office Term (potential to open as well as navigate a term document) as well as Microsoft Excel (potential to open as well as browse a spreadsheet). Ability to work any of our 8-hour change timetables during our usual business hours of Sunday - Sunday 5:00 am - 11:00 pm true time in Pacific Standard Time OR Hill Civil time relying on location. Preferred Accreditations. Contact Center adventure. Customer support knowledge. Experience with Grownup Knowing in digital environment. Expertise working with Digital systems and systems. Internet, Conversation, email. Health and wellness Care/Insurance environment (understanding along with clinical terms, health insurance documentations, or advantage strategy concept). Community service, personality health, health condition avoidance, health and wellness promo and also habits change (partnering with at risk populaces). Telecommuting Demands. Called for to have a devoted workplace established that is actually split coming from other living places and gives information privacy. Capability to maintain all provider vulnerable documentations safe (if suitable). Must stay in a site that may obtain a UnitedHealth Team approved high-speed net connection or utilize an existing fast internet company. Have to have the ability to connect directly into web-- via hard cable (either directly to cable box or router).

Are you looking for a role that combines customer service with wagging tails and cuddles? We are seeking a Customer Service Representative to assist our pet parents and their furry family members! Our Pet Resort is part of a larger company called National Veterinary Associates (“NVA”) that is made up of over 1000+ locations of veterinary hospitals and pet resorts. This is exciting as NVA has dedicated resources to growing our business and your role. The pet resorts industry is growing at a rapid pace and so is NVA. We are proud to be a part of this growing business! Position Overview: We believe in the mission of “Pet Lovers Delighting Pet Lovers” and we demonstrate this through being Playful, Passionate, Personal and Professional. A successful candidate for this position will be someone who not only embraces this culture, but is a team player, self-motivated, takes direction well, has excellent communication skills, and great attention to detail. This is a service-related industry and you should not only be skilled at customer service, but passionate about helping people. As a Customer Service Representative, internally known as a Pet Host, you are the first impression for our site. The principal duties are to handle check-in for arrival clients, handle check-out for departing clients, make follow-up reservations for existing clients, sell activity packages and daycare on reservations made, greet all guests, clients, and vendors, and handle any general inquiries about the business. A Day in the Life: You come to work daily with a smile on your face and are excited to help serve our pet parents and their furry friends. You'll be in our branded gear and help run our lobby and curbside service by greeting everyone as they come in and solving whatever their need is -- check in, check out, answering questions, booking reservations and tailoring our service offerings to their needs. Your ultimate goal is to find out how we can best serve the pet parent and provide them solutions. You'll use one of your 15 hands to answer phones, take a dog to their destination for the day, hand out some treats or run some credit cards. You'll not only communicate with the dog(s), but also have a lot of interaction with mom and dad. You'll document what you are seeing and be ready to share with your manager and the pet parent. And let's not forget -- you're probably going to scoop some poop, clean up some pee, go home with some fur on you and get lots of sloppy kisses! Responsibilities: ● Provide impeccable customer service by following our service foundation and ensure that each customer is treated with respect and dignity in order to develop and maintain strong relationships. ● Answer all incoming calls, respond to voicemails and emails. ● Make boarding reservations; book grooming, training, and temperament test appointments. Schedule daycare reservations. ● Manage cash, check, and credit card transactions and reporting/reconciling ● Gets to know clients and their pet's names on a regular basis ● Obtain all information related to a pet's visit; ensure accuracy of all information. This includes client information as well as pet information. Input all information into resort computer systems. ● Interact and communicate closely with other staff to ensure client and pet needs and concerns are understood and addressed. ● Have general knowledge of all services offered at site and be able to provide solutions to the clients needs. ● Obtain vaccination records from veterinary offices and input into the computer. ● Assists in managing waitlists on weekends/peak season/holidays and ensures that rooms are utilized to maximum capacity. ● Act as liaison between veterinarian and customer/emergency contact, keeping all parties informed of ongoing problems when necessary. ● Help initiate “white glove” treatment to our best customers, ie. Call best customers well before peak seasons to secure reservations before we are “sold out”. ● Respond promptly and troubleshoot any customer relations issues, keeping in mind our empowerment goals. Promptly address any uncomfortable situations with customers ● Ensure the facility meets or exceeds expectations with regards to cleanliness and safety. ● Notifying manager on duty or ordering when levels of inventory are low in retail and cleaning products for lobby area and office supplies ● Ensure all common areas (lobby and employee spaces) are well maintained, clean and free from hazards ie: wet floors, defecate, etc. ● Consult with other departments Work with a team who all exemplify these qualities: ● A passion for animals and animal care, especially dogs + cats. Willing to learn animal behavior to ensure their safety. ● Focuses on safe and gentle handling. Forceful, aversive, aggressive handling, vocalizing or treatment will not be tolerated. ● Customer Service Oriented - Ability to take care of the customers' needs while following company procedures. Manages difficult or emotional customer situations; Responds promptly to customer needs; Responds to request for service and assistance. Build trust with customers. ● Willing and able to communicate directly with clients, both written and orally, about their dog. Works to make these “lifetime clients”. ● Must be able to multitask and be very detail oriented. Must be able to start and stop work. ● Must be able to work under conditions that require sitting, standing, walking, bending, reaching, pulling, pushing and grasping. ● Conflict Resolution - Ability to handle conflict with tact and diplomacy ● Good team work and willingness to assist other departments as necessary ● Cheerful, friendly, positive team-oriented attitude ● Strong attention to detail, especially where documentation is concerned. Ability to work in computer systems such as Microsoft Office. ● Reliable, punctual, and dependable ● Ability to work a flexible schedule, including holidays and weekends ● Ability to take direction well and apply it independently ● Ability to work in temperature extremes, work outside, or in distracting work environments such as loud noise/sound ● Ability to tolerate being in close contact with various bodily fluids and to get dirty frequently ● Physically able to handle dogs of all sizes and to lift up to 60 lbs. ● Other duties as assigned. Equal Employment Opportunity ● NVA Pet Resorts is an Equal Opportunity / Affirmative Action employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, protected veteran status, gender identity or any other factor protected by applicable federal, state or local laws. Work schedule Monday to Friday Weekend availability Holidays Supplemental pay Tips Benefits Employee discount Paid training

Customer Service Representative at City National Bank (on-site) We are an EQUAL OPPORTUNITY EMPLOYER, INCLUDING DISABILITY/VETS Are you ready to join a team of award-winning customer service professionals? City National Bank is seeking passionate individuals like you to join our ranks as Customer Service Representatives. As one of the leading banks in the region, we pride ourselves on providing exceptional service to our customers, and we're looking for talented individuals who share our commitment. Why Choose City National Bank? At City, we understand that our employees are our greatest asset. That's why we offer an inclusive and supportive work environment where you can thrive both personally and professionally. Here's what sets us apart: Commitment to Excellence: We aim for excellence in everything we do. By joining our team, you'll be part of an organization that constantly strives for innovation and improvement. Career Growth Opportunities: We believe in investing in our employees' growth and development. With comprehensive training programs and a clear career path, you'll have the opportunity to advance your career within our organization. Competitive Compensation and Benefits: We value our employees' hard work and dedication. In addition to a competitive salary, we offer a comprehensive benefits package, including health insurance, retirement plans, and paid vacation. Strong Company Culture: Our employees are the heart of our organization, and we foster a positive and inclusive company culture. You'll be part of a close-knit team that celebrates individuality and promotes collaboration. Responsibilities: - Provide exceptional customer service by promptly and effectively addressing customer inquiries and resolving issues. - Serve as the first point of contact for customers, representing the bank in a professional and helpful manner. - Identify and assess customers' needs to recommend appropriate banking products and services. - Process transactions accurately and efficiently, including deposits, withdrawals, and transfers. - Educate customers on self-service options and assist with online and mobile banking inquiries. - Maintain accurate customer records and documentation in compliance with banking regulations. - Collaborate with internal teams to address complex customer issues and ensure prompt resolution. Qualifications: - High school diploma or equivalent; college degree preferred. - Previous customer service experience in a banking or financial institution is a plus. - Excellent communication skills, both verbal and written. - Strong problem-solving abilities and attention to detail. - Proficient computer skills and familiarity with banking software and systems. - Ability to work in a fast-paced environment and adapt to changing priorities. - Professional demeanor and ability to build rapport with customers. Join City National Bank today and become part of a team that is passionate about providing exceptional service to our customers. We look forward to hearing from you!

This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. Customer Service Specialists are also expected to promptly resolve any customer concerns and ensure maximum client satisfaction as well as stay up-to-date with product features and maintain the high quality and visual standards of the products and store. Customer Service Specialists are tasked with achieving excellent customer service, while consistently meeting the store's sales goals. The individual selected for this role will be expected to work at Store #1276, located at: 20 Winchester Plaza, Winchester, KY 40391 as well as Store # 1902 located at: 204 Wayne Dr. #A, Richmond, KY 40475. This is a full time position and the starting pay rate is $15.50/hr. Job duties involve contact with customers, which may include minors; and access to cash and other payment methods, electronic equipment, personal information, store merchandise and other items of value, and such access may be supervised or unsupervised. The Company therefore has determined that a review of criminal history is necessary to protect the business and its operations and reputation and is necessary to protect the safety of the Company's customers, staff, employees, vendors, contractors, and the general public. Minimum Requirements: Must be at least eighteen (18) years of age Must be legally authorized to work in the country of employment without needing sponsorship for employment work visa status now or in the future Must have a valid, unrestricted Driver's License Must be able, with or without reasonable accommodation, to retrieve material from shelves and floor stacks and lift and carry up to 50 lbs. frequently and up to 70 lbs. on occasion Must be willing to work all scheduled hours, which may include evenings and weekends, with or without reasonable accommodation Preferred Qualifications: Have at least a High School diploma or GED Have at least one (1) year experience working in a delivery, retail, or customer service position Have previous work experience selling paint and paint related products Have previous work experience operating tinting and mixing equipment Ability to read, write, comprehend, and communicate in more than one language Ability to read, write, comprehend, and communicate in Spanish #SHWSales Ensure high levels of customer satisfaction through excellent sales service Assist customers in person and over the phone by determining needs and presenting appropriate products and services Build productive trust relationships with wholesale and retail customers Process sales transactions accurately and consistent with policies and procedures Follow and achieve sales goals on a monthly, quarterly, and yearly basis Maintain precise work order files and formulas Pull appropriate products from the sales floor or warehouse Tint and mix products, as needed, to customer specifications Stock shelves and set up displays Clean store equipment Load/unload delivery trucks Assist in making deliveries, as needed Maintain in-stock and presentable condition assigned areas Remain knowledgeable on products offered and discuss available options Comply with inventory control procedures Suggest ways to improve sales

This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. Customer Service Specialists are also expected to promptly resolve any customer concerns and ensure maximum client satisfaction as well as stay up-to-date with product features and maintain the high quality and visual standards of the products and store. Customer Service Specialists are tasked with achieving excellent customer service, while consistently meeting the store's sales goals. The individual selected for this role will be expected to work at Store #1940, located at: 229 E. Brannon Rd., Nicholasville, KY 40356 as well as Store 1163 located at 212 Blueberry Ln., Nicholasville, KY 40356. This is a full time position and the starting pay rate is $15.50/hr. Job duties involve contact with customers, which may include minors; and access to cash and other payment methods, electronic equipment, personal information, store merchandise and other items of value, and such access may be supervised or unsupervised. The Company therefore has determined that a review of criminal history is necessary to protect the business and its operations and reputation and is necessary to protect the safety of the Company's customers, staff, employees, vendors, contractors, and the general public. Minimum Requirements: Must be at least eighteen (18) years of age Must be legally authorized to work in the country of employment without needing sponsorship for employment work visa status now or in the future Must have a valid, unrestricted Driver's License Must be able, with or without reasonable accommodation, to retrieve material from shelves and floor stacks and lift and carry up to 50 lbs. frequently and up to 70 lbs. on occasion Must be willing to work all scheduled hours, which may include evenings and weekends, with or without reasonable accommodation Preferred Qualifications: Have at least a High School diploma or GED Have at least one (1) year experience working in a delivery, retail, or customer service position Have previous work experience selling paint and paint related products Have previous work experience operating tinting and mixing equipment Ability to read, write, comprehend, and communicate in more than one language Ability to read, write, comprehend, and communicate in Spanish #SHWSales Ensure high levels of customer satisfaction through excellent sales service Assist customers in person and over the phone by determining needs and presenting appropriate products and services Build productive trust relationships with wholesale and retail customers Process sales transactions accurately and consistent with policies and procedures Follow and achieve sales goals on a monthly, quarterly, and yearly basis Maintain precise work order files and formulas Pull appropriate products from the sales floor or warehouse Tint and mix products, as needed, to customer specifications Stock shelves and set up displays Clean store equipment Load/unload delivery trucks Assist in making deliveries, as needed Maintain in-stock and presentable condition assigned areas Remain knowledgeable on products offered and discuss available options Comply with inventory control procedures Suggest ways to improve sales

• Places customer orders via telephone, fax, email, electronic methods, or walk in (counter sales). • Influences Motion Industries' gross profit through negotiating the sale price and purchase price, within certain parameters. • May adjust non-contract customer pricing to meet the demands of the customer based on competition, while maximizing the profit for Motion Industries. • Builds customer relationships to drive repeat business by relating to the customer and drive process improvements. • Orders items to ensure appropriate inventory levels are maintained for customers. • Expedites backorders. May pull inventory and prepare order for shipment to customer. • Responsible for sourcing products in branch inventory, distribution center inventory or supplier inventory. • Determines the most cost effective shipping method for customer orders. • May handle customer returns. • May support specific customer(s). • Assists less experienced Customer Service Representatives with addressing customer needs, including locating items and resolving problems. • Performs other duties as assigned. • Responds to customer inquires regarding products, provides quotes, and handles order entry. Due to experience & training, may handle more challenging inquires. COMPANY INFORMATION Motion Industries offers an excellent benefits package which includes options for healthcare coverage, 401(k), tuition reimbursement, vacation, sick, and holiday pay. Not the right fit? Let us know you're interested in a future opportunity by joining our Talent Community on jobs.genpt.com or create an account to set up email alerts as new job postings become available that meet your interest! GPC conducts its business without regard to sex, race, creed, color, religion, marital status, national origin, citizenship status, age, pregnancy, sexual orientation, gender identity or expression, genetic information, disability, military status, status as a veteran, or any other protected characteristic. GPC's policy is to recruit, hire, train, promote, assign, transfer and terminate employees based on their own ability, achievement, experience and conduct and other legitimate business reasons.

Kedia Corporation connects people with what they want on a global scale. We are committed through use of innovation to create exceptional user experiences. Kedia is engineering. Using cutting edge techniques, we have defined the way business will continue future operations. Our company provides a challenging, fast paced, and growth oriented foundation to develop and empower people to innovate in the business services field Job Description Tasks Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints. Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken. Check to ensure that appropriate changes were made to resolve customers' problems. Determine charges for services requested, collect deposits or payments, or arrange for billing. Refer unresolved customer grievances to designated departments for further investigation. Review insurance policy terms to determine whether a particular loss is covered by insurance. Contact customers to respond to inquiries or to notify them of claim investigation results or any planned adjustments. Resolve customers' service or billing complaints by performing activities such as exchanging merchandise, refunding money, or adjusting bills. Compare disputed merchandise with original requisitions and information from invoices and prepare invoices for returned goods. Obtain and examine all relevant information to assess validity of complaints and to determine possible causes, such as extreme weather conditions that could increase utility bills. Tools used in this occupation: Autodialers - Autodialing systems; Predictive dialers Automated attendant systems - Voice broadcasting systems Automatic call distributor ACD - Automatic call distribution ACD system Scanners Standalone telephone caller identification - Calling line identification equipment; Dialed number identification systems DNIS Technology used in this occupation: Contact center software - Avaya software; Multi-channel contact center software; Timpani Contact Center; Timpani Email Customer relationship management CRM software - Austin Logistics CallSelect; Avidian Technologies Prophet; SSA Global software; Telemation e-CRM Electronic mail software - Astute Solutions PowerCenter; IBM Lotus Notes; Microsoft Outlook Network conferencing software - Active Data Online WebChat; eStara Softphone; Parature eRealtime; Timpani Chat Spreadsheet software - Microsoft Excel Knowledge Customer and Personal Service - Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction. Clerical - Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology. English Language - Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar. Qualifications Skills Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times. Speaking - Talking to others to convey information effectively. Service Orientation - Actively looking for ways to help people. Persuasion - Persuading others to change their minds or behavior. Reading Comprehension - Understanding written sentences and paragraphs in work related documents. Critical Thinking - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems. Writing - Communicating effectively in writing as appropriate for the needs of the audience. Coordination - Adjusting actions in relation to others' actions. Social Perceptiveness - Being aware of others' reactions and understanding why they react as they do. Negotiation - Bringing others together and trying to reconcile differences. Abilities Oral Comprehension - The ability to listen to and understand information and ideas presented through spoken words and sentences. Oral Expression - The ability to communicate information and ideas in speaking so others will understand. Speech Clarity - The ability to speak clearly so others can understand you. Speech Recognition - The ability to identify and understand the speech of another person. Written Expression - The ability to communicate information and ideas in writing so others will understand. Near Vision - The ability to see details at close range (within a few feet of the observer). Problem Sensitivity - The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem. Written Comprehension - The ability to read and understand information and ideas presented in writing. Deductive Reasoning - The ability to apply general rules to specific problems to produce answers that make sense. Inductive Reasoning - The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events). Additional Information If this sounds like the right job for you, then use the button below to submit your resume. We look forward to receiving your application.