Job DescriptionDescription:
We're Squeeze, one of the fastest-growing companies in Utah and the leading Sales Experience company. We have been recently recognized with the Utah Top 100, UV 50, and Inc 500 awards. We offer sales support for companies in a variety of industries including financial services, tech, healthcare, mortgage, solar, and much more. With offices located in Orem UT, LoganUT, and Rexburg ID, we are currently looking to fill more sales support positions in your city as we continue to grow! Our hope is to help a driven, ambitious person, like yourself, earn a great income and give you the perfect jumpstart to your long-term career-whether that's with us (we are ALL about investing in our team members and providing growth opportunities) or stepping into another position within an industry you love.
What will you do?
Contact our client's prospective customers (warm leads, NO cold calling) and ask qualifying questions for the product or service they expressed interest in
Making fast-paced calls for the duration of your shift (Phone calls last between 2-4 minutes)
Using sales tactics, like rebutting, to assist customers in staying on the phone for the product or service they are interested in
Become trained in high-demand industries such as Debt consolidation, Mortgage, Solar, Healthcare, Insurance, Tech, and/or other fields and express the benefits of these services to customers - and don't worry, in our organization, we teach you all you need to know through our training process
āWhat's in it for me?ā
$12/hr base + uncapped commissions. The average pay is between $18-$20. Top earners make $25+
Great staff, dynamic work environment, team-oriented work, and growth opportunities within one of Utah's fastest growing companies
Flexible scheduling
PTO available
401(k)
Daily, weekly, and quarterly spiffs and bonuses
6 major holidays off
Health insurance/HSA option, Dental, and Vision for full-time employees
Gain real-world experience and grow your career with us
Internal leadership opportunities due to our massive growth
Are you a fit?
We are a performance-based company and strive to support each individual with the tools they need to be successful. Here are some qualities we are looking for in our ideal candidate to contribute to our culture:
Minimum Qualifications:
High school diploma or equivalent completed
Must complete a successful background check
Must be available to work at least 22 hours per week minimum (22 hrs-40 hrs/week)
Hour of operation: Monday through Friday, 8am-6pm MST
Must work 4-hour shifts at minimum, and be able to work 5 days a week
Ability to answer inbound/outbound calls for duration of scheduled shift outside of designated breaks
Ability to meet consistent attendance requirements
Preferred Qualifications:
Previous experience in any sales/support setting
The desire to be part of a fast-growing company
Positive attitude and outlook - be a force for good in our culture
Hard-working, self-motivated, eager to learn
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********************************************************** ******************************************
Apply to learn more about this amazing opportunity at Squeeze!
Requirements:
$18-20 hourly 20d ago
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Call Center Representative
Lap of Love 4.0
Call center agent job in Logan, UT
Job Description
Join Lap of Love as a CallCenter Representative and Love What You Do!
Lap of Love is looking for an experienced CallCenter Representative, referred to internally as a Veterinary Care Coordinator, with amazing customer service skills to join our growing team. As a Veterinary Care Coordinator, this position is FULLY REMOTE and you'll become part of a diverse and dynamic team that provides compassionate conversations and customer service to pet families seeking our services. As a nationally recognized leader of in-home, end-of-life care, Lap of Love helps thousands of pets and pet families every month say goodbye with peace and dignity. Beyond a natural love for caring for animals, our team members have a genuine concern for the emotional well-being of people, which helps us provide such compassionate end-of-life care.
Essential Functions & Responsibilities:
Guide emotional conversations in a calm and peaceful manner including but not limited to end-of-life care, quality-of-life care, and pets experiencing behavioral challenges such as aggression or bite incidents.
Provide customer service by engaging in positive interactions with pet families
Answer a high volume of customer service calls in a work from home/ remote environment
Demonstrate dependability, flexibility, ownership, and sound judgment by adhering to schedules
Gather and accurately document the pet's medical information and schedule appointments in an effective manner
Meet all productivity, quality, and performance standards
Go above and beyond to provide stellar customer service to pet families and our veterinarians
Must be punctual and timely in meeting all requirements of performance, including, but not limited to, attendance standards, scheduled break times and work deadlines
Other duties may be assigned to the employee to ensure the highest standard of customer service
Requirements
Experience working in high call volume, customer service, or callcenter environments
A wired Ethernet connection is required. Satellite internet and 4G/5G hotspots are not supported.
Ability to quickly learn custom software and other programs, such as Gmail, Google Calendar, Google Maps, Five9, Zoom
Previous experience in a work-from-home environment or working with minimal peer interactions
High attention to detail and ability to adapt to new processes
Expected to be present for work, on time, every day for the entire duration of their shift
Attend mandatory 4-week intensive training program at the beginning of employment. Attendance at the training program is an essential function of the CallCenter Representative position. If you are offered a CallCenter Representative position and are not able to attend all or any part of the training program, your employment with Lap of Love will not commence until you are available to complete the entire program in a continuous four-week period.
Physical Job Requirements:
Physical demands of position: Must be able to sit for extended periods of time, must have the manual dexterity to work on a computer and keyboard.
Ability to lift up to 15 pounds
Schedule
Support CallCenter hours are 7 am to 11 pm EST, 7 days a week, 365 days a year
Schedule includes nights/weekends/holidays
Must attend mandatory 4-week intensive training program at the beginning of employment
Benefits
Medical Insurance Plans with 100% employee funded HSA option available
Dental and Vision Insurance Plans
Company Funded Wellness Resources (Mental, Financial, and Physical)
Life Insurance (Basic, Voluntary, and AD&D)
Long Term and Short Term Disability Insurance
Retirement Plan (Traditional 401k with 3% match & Roth 401k)
Generous Paid Time Off
Generous Paid Parental Leave
Bereavement Leave
Training & Development
Pet Insurance
Remote Work From Home
Compensation
This position is hourly non-exempt and is eligible for overtime
Hourly pay starts at $16.00 per hour
$16 hourly 1d ago
Part Time Patient Customer Service Representative
R1 Revenue Cycle Management
Call center agent job in Tremonton, UT
Shift Hours: Part-time, PRN (as needed/on-call), 8 - 12 hour shifts R1 is the leading provider of technology-driven solutions that transform the patient experience and financial performance of hospitals, health systems and medical groups. We are the one company that combines the deep expertise of a global workforce of revenue cycle professionals with the industry's most advanced technology platform, encompassing sophisticated analytics, AI, intelligent automation, and workflow orchestration.
As our Customer Service Representative, you'll work to help our patients check into the hospital. It's fast-paced on occasion and you'll be the person they rely on to answer questions during registration. You'll build trust in these interactions by collecting information accurately and quickly but also by listening with compassion - not just to hear information, but to address their fears, concerns, and questions.
To thrive in this job, you'll need to be a confident multi-tasker who is a quick study with technology and can type and answer phones. You don't need to have any previous experience or knowledge in healthcare. Since this is a hospital/lab environment, you will need to be prepared to see illness and injuries. We'll teach you everything you need to know, which makes this a perfect starting point to launch your healthcare career. You must also be up to date on all vaccinations, pass a drug test, and pass a background check prior to hire.
Here's what you can expect working in Patient Registration (Customer Service):
* Working on computers and answering phones to intake information in a busy environment. You'll work across multiple screens collecting details that must be input correctly between physician and nurse check-ins. You should feel comfortable working across multiple programs and typing as quickly as patients can talk. You will work around clinicians interrupting the registration process for emergent clinical care.
* Helping people who may be very ill or worried. We're not human computers intaking information. Patients need you to be there for them and listen carefully to ease their anxiety. You'll ask follow-up questions and build rapport in real time.
* Fast-paced work environment, often on your feet assisting patients complete their registration. While collecting patient and insurance information may seem straightforward, there is a lot of variation in health plans and coverage, that will require knowledge through training. While the data you collect may be predictable, the people you'll get it from aren't. You must work quickly and expect the unexpected. This is not a casual desk job.
* A team you can rely on. We care about your progress toward career goals. This is just the first step of your healthcare career at R1 RCM Inc.
Requirements:
* High School Diploma or GED
* Excellent customer service experience
For this US-based position, the base pay range is $15.00 - $21.10 per hour . Individual pay is determined by role, level, location, job-related skills, experience, and relevant education or training.
The healthcare system is always evolving - and it's up to us to use our shared expertise to find new solutions that can keep up. On our growing team you'll find the opportunity to constantly learn, collaborate across groups and explore new paths for your career.
Our associates are given the chance to contribute, think boldly and create meaningful work that makes a difference in the communities we serve around the world. We go beyond expectations in everything we do. Not only does that drive customer success and improve patient care, but that same enthusiasm is applied to giving back to the community and taking care of our team - including offering a competitive benefits package.
R1 RCM Inc. ("the Company") is dedicated to the fundamentals of equal employment opportunity. The Company's employment practices , including those regarding recruitment, hiring, assignment, promotion, compensation, benefits, training, discipline, and termination shall not be based on any person's age, color, national origin, citizenship status, physical or mental disability, medical condition, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status or any other characteristic protected by federal, state or local law. Furthermore, the Company is dedicated to providing a workplace free from harassment based on any of the foregoing protected categories.
If you have a disability and require a reasonable accommodation to complete any part of the job application process, please contact us at ************ for assistance.
CA PRIVACY NOTICE: California resident job applicants can learn more about their privacy rights California Consent
To learn more, visit: R1RCM.com
Visit us on Facebook
$15-21.1 hourly Auto-Apply 30d ago
Part Time Patient Customer Service Representative
R1 RCM 4.8
Call center agent job in Tremonton, UT
**Shift Hours: Part-time, PRN (as needed/on-call), 8 - 12 hour shifts** R1 is the leading provider of technology-driven solutions that transform the patient experience and financial performance of hospitals, health systems and medical groups. We are the one company that combines the deep expertise of a global workforce of revenue cycle professionals with the industry's most advanced technology platform, encompassing sophisticated analytics, AI, intelligent automation, and workflow orchestration.
As our **Customer Service Representative** , you'll work to help our patients check into the hospital. It's fast-paced on occasion and you'll be the person they rely on to answer questions during registration. You'll build trust in these interactions by collecting information accurately and quickly but also by listening with compassion - not just to hear information, but to address their fears, concerns, and questions.
To thrive in this job, you'll need to be a confident multi-tasker who is a quick study with technology and can type and answer phones. You don't need to have any previous experience or knowledge in healthcare. Since this is a hospital/lab environment, you will need to be prepared to see illness and injuries. We'll teach you everything you need to know, which makes this a perfect starting point to launch your healthcare career. You must also be up to date on all vaccinations, pass a drug test, and pass a background check prior to hire.
**Here's what you can expect working in Patient Registration (Customer Service):**
+ Working on computers and answering phones to intake information in a busy environment. You'll work across multiple screens collecting details that must be input correctly between physician and nurse check-ins. You should feel comfortable working across multiple programs and typing as quickly as patients can talk. You will work around clinicians interrupting the registration process for emergent clinical care.
+ Helping people who may be very ill or worried. We're not human computers intaking information. Patients need you to be there for them and listen carefully to ease their anxiety. You'll ask follow-up questions and build rapport in real time.
+ Fast-paced work environment, often on your feet assisting patients complete their registration. While collecting patient and insurance information may seem straightforward, there is a lot of variation in health plans and coverage, that will require knowledge through training. While the data you collect may be predictable, the people you'll get it from aren't. You must work quickly and expect the unexpected. This is not a casual desk job.
+ A team you can rely on. We care about your progress toward career goals. This is just the first step of your healthcare career at R1 RCM Inc.
**Requirements:**
+ High School Diploma or GED
+ Excellent customer service experience
For this US-based position, the base pay range is $15.00 - $20.28 per hour . Individual pay is determined by role, level, location, job-related skills, experience, and relevant education or training.
The healthcare system is always evolving - and it's up to us to use our shared expertise to find new solutions that can keep up. On our growing team you'll find the opportunity to constantly learn, collaborate across groups and explore new paths for your career.
Our associates are given the chance to contribute, think boldly and create meaningful work that makes a difference in the communities we serve around the world. We go beyond expectations in everything we do. Not only does that drive customer success and improve patient care, but that same enthusiasm is applied to giving back to the community and taking care of our team - including offering a competitive benefits package. (*****************************
R1 RCM Inc. ("the Company") is dedicated to the fundamentals of equal employment opportunity. The Company's employment practices , including those regarding recruitment, hiring, assignment, promotion, compensation, benefits, training, discipline, and termination shall not be based on any person's age, color, national origin, citizenship status, physical or mental disability, medical condition, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status or any other characteristic protected by federal, state or local law. Furthermore, the Company is dedicated to providing a workplace free from harassment based on any of the foregoing protected categories.
If you have a disability and require a reasonable accommodation to complete any part of the job application process, please contact us at ************ for assistance.
CA PRIVACY NOTICE: California resident job applicants can learn more about their privacy rights California Consent (***********************************************************************************
To learn more, visit: R1RCM.com
Visit us on Facebook (*******************************
R1 is the leader in healthcare revenue management, helping providers achieve new levels of performance through smart orchestration. A pioneer in the industry, R1 created the first Healthcare Revenue Operating System: a modular, intelligent platform that integrates automation, AI, and human expertise to strengthen the entire revenue cycle. With more than 20 years of experience, R1 partners with 1,000 providers, including 95 of the top 100 U.S. health systems, and handles over 270 million payer transactions annually. This scale provides unmatched operational insight to help healthcare organizations unlock greater long-term value. To learn more, visit: ********************* .
$15-20.3 hourly 32d ago
Customer Service Rep - Seasonal FT
Rollins 4.7
Call center agent job in Logan, UT
Do you thrive in a team atmosphere? Do you want to belong to a culture that supports growth and development? We are looking for full-time Customer Service Reps to join our team and be the foundation of our success as an organization.
Who is Fox?
Founded in 2012, Fox Pest Control has experienced dramatic growth over the last several years, ranking on the INC 5000 list two years in a row and was awarded the Utah Business Magazine Fast 50 award in 2022. With over 30 locations across the country in 15 states, Fox's growth is attributed to its solid core values and mission to develop confident leaders and empower individuals to provide strong, outstanding service.
We aren't just a pest control company that provides top-quality service. Our number one priority is to develop and strengthen lasting relationships with our employees, customers, and anyone else with whom we come in contact. By building up leaders and maintaining positive relationships with our customers, we work to make a difference in the lives of our employees and community. We focus on RELATIONSHIPS FIRST and SERVICE ALWAYS.
What We Offer
Starting from $16.00 hourly
Empowering and positive workplace culture
Strong potential and room for growth with an Individualized Leadership Plan for every team member
Paid hands-on training opportunities
Referral bonuses
If moved to a permanent employee, we offer the following benefits:
Competitive Health Insurance including Medical, Dental, and Vision for full-time employees
401k with a generous company match
PTO after just 30 days for Full-time individuals
Paid Holidays
Bereavement leave
Employee Stock Purchase Plan
Responsibilities
A Day in the life of a Customer Service Representative
As a Customer Service Representative (CSR) at Fox, you will have the opportunity to communicate with Fox's awesome customer service base!
You will answer inbound phone calls, emails and texts, and make outbound calls as needed.
You will ensure our customers receive excellent service and communication as you help schedule and reschedule appointments, manage billing information and resolve conflicts or complaints that may arise with our customers.
Daily you will optimize and ensure our technician's routes and schedules are successful.
As you are engaged and participate in meetings and training, you will be continually empowered to develop leadership skills and abilities to foster growth and unlock potential.
Qualifications
What We Are Looking For
High School Diploma or equivalent required
One to two years of customer service experience preferred
Must be comfortable speaking on the phone
Experience with computer database systems/software
Positive and professional dress, communication and demeanor
Excellent communication skills, including excellent reading and writing skills
Genuine personality, confident in self, and in office and customer service skills
Ability to speak Spanish is a huge plus
Must be open to working Saturdays at least once per month
Fox Pest Control is an Equal Opportunity / Protected Veterans / Individuals with Disabilities Employer
#FPC123
$16 hourly Auto-Apply 45d ago
Customer Service Rep(07588) - 1 W. Main St.
Domino's Franchise
Call center agent job in Tremonton, UT
Job DescriptionABOUT THE JOB
You got game? You got spring in your step? You want the best job in the world! And schedules that work with you, not against you? That's right, we live to beat the rush and make it possible to make, bake or take pizzas during the hungry hours of the day and night, part or full time. You'll have plenty of time left over for school, hanging with your friends, or whatever. Sound good? Even if you just need a second job for some extra cash, Domino's Pizza is the perfect place for you.
We are searching for qualified customer service reps with personality and people skills. We're growing so fast it's hard to keep up, and that means Domino's has lots of ways for you to grow (if that's what you want), perhaps to management, perhaps beyond. Whether it's your hobby, main-gig, or supplemental job, drop us a line. We're bound to have just the thing for you.
ADVANCEMENT
Many of our team members began their careers as delivery drivers and today are successful Domino's franchise owners. From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity.
DIVERSITY
Our mission is to recognize, appreciate, value and utilize the unique talents and contributions of all individuals. To create an environment where all team members, because of their differences, can reach their highest potential.
SUMMARY STATEMENT
We take pride in our team members and our team members take pride in Domino's Pizza! Being the best pizza delivery company in the world requires exceptional team members working together. At Domino's Pizza, our people come first!
JOB REQUIREMENTS
You must be 16 years of age or older.
General Job Duties For All Store Team Members
Operate all equipment.
Stock ingredients from delivery area to storage, work area, walk-in cooler. Prepare product. Receive and process telephone orders Take inventory and complete associated paperwork.
Clean equipment and facility approximately daily.
Training
Orientation and training provided on the job.
Communication Skills
Ability to comprehend and give correct written instructions.
Ability to communicate verbally with customers and co-workers to process orders both over the phone and in person.
Essential Functions/Skills
Ability to add, subtract, multiply, and divide accurately and quickly (may use calculator).
Must be able to make correct monetary change.
Verbal, writing, and telephone skills to take and process orders. Motor coordination between eyes and hands/fingers to rapidly and accurately make precise movements with speed.
Ability to enter orders using a computer keyboard or touch screen.
Work Conditions
EXPOSURE TO
Varying and sometimes adverse weather conditions when removing trash and performing other outside tasks.
In-store temperatures range from 36 degrees in cooler to 90 degrees and above in some work areas.
Sudden changes in temperature in work area and while outside.
Fumes from food odors.
Exposure to cornmeal dust.
Cramped quarters including walk-in cooler.
Hot surfaces/tools from oven up to 500 degrees or higher.
Sharp edges and moving mechanical parts.
SENSING
Talking and hearing on telephone. Near and mid-range vision for most in-store tasks.
Depth perception.
Ability to differentiate between hot and cold surfaces.
TEMPERAMENTS
The ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet strict quality control standards, deal with people, analyze and compile data, make judgments and decisions.
Additional Job Details PHYSICAL REQUIREMENTS, including, but not limited to the following:
Standing
Most tasks are performed from a standing position. Walking surfaces include ceramic tile bricks with linoleum in some food process areas. Height of work surfaces is between 36 and 4.
Walking
For short distances for short durations
Sitting
Paperwork is normally completed in an office at a desk or table
Lifting
Bulk product deliveries are made twice a week or more and are unloaded by the team member using a hand truck.
Deliveries may include cases of ingredients and supplies weighing up to 50 pounds with dimensions of up to 3' x 1.5'.
Cases are usually lifted from floor and stacked onto shelves up to 72 high.
Carrying
Large cans, weighing 3 pounds, 7 ounces, are carried from the workstation to storage shelves.
Occasionally, pizza sauce weighing 30 pounds is carried from the storage room to the front of the store.
Trays of pizza dough are carried three at a time over short distances, and weigh approximately 12 pounds per tray.
Pushing
To move trays which are placed on dollies.
A stack of trays on a dolly is approximately 24 - 30 and requires a force of up to 7.5 pounds to push.
Trays may also be pulled.
Additional Information
Additional Job Details
Climbing
Team members must infrequently navigate stairs or climb a ladder to change prices on signs, wash walls, perform maintenance.
Stooping/Bending
Forward bending at the waist is necessary at the pizza assembly station.
Toe room is present, but workers are unable to flex their knees while standing at this station.
Duration of this position is approximately 30 - 45 seconds at one time, repeated continuously during the day.
Forward bending is also present at the front counter and when stocking ingredients.
Crouching/Squatting
Performed occasionally to stock shelves and to clean low areas.
Reaching
Reaching is performed continuously; up, down and forward.
Workers reach above 72 occasionally to turn on/off oven controls, change prices on sign, and lift and lower objects to and from shelves.
Workers reaching down to perform such tasks as scooping cornmeal from a plastic barrel, or washing dishes.
Workers reach forward when obtaining topping ingredients, cleaning work surfaces, or answering phones.
Hand Tasks
Eye-hand coordination is essential. Use of hands is continuous during the day.
Frequently activities require use of one or both hands. Shaping pizza dough requires frequent and forceful use of forearms and wrists.
Workers must manipulate a pizza peel when removing pizza from the oven, and when using the rolling cutter.
Frequent and/or forceful pinching is required in the assembly of cardboard pizza boxes.
Team Members must be able to grasp cans, the phone, the pizza cutter and pizza peel, and pizza boxes.
Machines, Tools, Equipment, Work Aids
Team Members may be required to utilize pencils/pens, computers, telephones, calculators, TDD equipment, pizza cutter and pizza peel.
$27k-35k yearly est. 11d ago
Customer Care Specialist
Serenity Mental Health Centers 3.7
Call center agent job in Layton, UT
Customer Care Specialist - No Healthcare Experience Needed
Make a Meaningful Impact - Bring Compassion, We'll Provide the Training
At Serenity Healthcare, we're transforming mental wellness through empathy, innovation, and science-backed care. We're currently hiring TMS Technicians to support patients through their healing journey. If you have a background in customer service, hospitality, or caregiving and love helping others - this could be your perfect next step.
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No medical experience required. We provide full paid training and national certification.
About the Role
As a Customer Care Specialist, you'll work closely with patients undergoing Transcranial Magnetic Stimulation (TMS) treatment - a non-invasive, FDA-approved therapy for depression and other mental health conditions. You'll be a calming, consistent presence throughout their care experience.
Key Responsibilities:
Deliver one-on-one support during patient treatment sessions
Operate and monitor TMS equipment (training provided)
Encourage patients using positive tools like journaling, goal-setting, and mindfulness
Maintain accurate session records and communicate with medical staff
Create a warm, supportive environment for every patient
About Serenity Healthcare
Serenity Healthcare is a national mental health provider offering personalized, evidence-based treatment for people who haven't found relief through traditional therapies. Our team uses FDA-cleared TMS technology and a whole-person approach to help patients heal from anxiety, depression, PTSD, and more.
Ready to Make a Difference?
Apply now and be the reason someone finds hope again.
Serenity Healthcare is an equal opportunity employer. All qualified applicants are encouraged to apply.
Requirements
Who We're Looking For
We hire people for character and heart, not just experience. We're especially interested in individuals with backgrounds in:
Customer service, hospitality, education, retail, or similar people-facing roles
A passion for supporting others through tough times
Strong emotional intelligence and a calm, kind demeanor
Minimum Requirements:
2+ years of full-time professional experience (any industry)
Clear, professional verbal and written communication skills
High level of empathy, patience, and emotional resilience
Punctual, dependable, and open to feedback
Must be authorized to work in the U.S.
Background check and drug screening required
Benefits
Why Join Serenity Healthcare?
At Serenity, you'll do more than work - you'll help people take back their lives.
Benefits Include:
90% employer-paid medical, dental & vision
10 PTO days (15 after 1 year) + 10 paid holidays
401(k)
Rapid promotion opportunities as we grow
Positive, mission-driven culture where your contribution matters
$30k-35k yearly est. Auto-Apply 60d+ ago
Customer Service Representative
Fastsigns 4.1
Call center agent job in Roy, UT
Replies within 24 hours Benefits:
Bonus based on performance
Opportunity for advancement
Paid time off
FASTSIGNS #360301 is hiring for a Customer Service Representative to join our team! Benefits/Perks:
Competitive Pay
Paid Vacation and Holidays
Performance Bonus
Ongoing Training Opportunities
A Successful FASTSIGNS Customer Service Representative Will:
Be the initial contact with current as well as prospective customers in our FASTSIGNS Center
Learn to prepare estimates, implement work orders and ensure timely delivery of finished orders
Enjoy being involved in daily team meetings, execute business and marketing plans and be intimately involved in the success of the FASTSIGNS Center
Work with customers in numerous ways such as email, telephone, in-person and at their place of business
Build long-lasting relationships by turning prospects into long term clients.
Ideal Qualifications for FASTSIGNS Customer Service Representative:
2-3 years of retail or counter sales experience preferred
High school diploma or equivalent
Outgoing, responsive, eager to learn and has the ability to build relationships
Great listening and organization skills
Ability to sit for long periods (4 hours or more)
Ability to view a computer screen for long periods (4 hours or more)
Ability to work under pressure to output high volume, high-quality work
Do you enjoy working with people? Do you enjoy helping people solve problems by offering advice and consultation? Are you looking for a job that offers constant learning, skills growth and a career path? If so, we are looking for employees just like you in the ever-changing Sign Industry. Apply today! Compensation: $18.00 - $24.00 per hour
At FASTSIGNS, every day is unique and presents exciting opportunities, including new ways to use your talent and grow your skills. We have a large network of independently owned locations - both locally and internationally - who offer competitive pay and ongoing training opportunities.
Are you ready to plan for your future? Discover your next career. Make your statement.
Learn more by exploring the positions offered by FASTSIGNS centers.
This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to FASTSIGNS Corporate.
$18-24 hourly Auto-Apply 4d ago
Travel Customer Service
Kim Luxe Travel
Call center agent job in Uintah, UT
At Kim Luxe Travel, we specialize in creating customized, luxury, and budget-friendly travel experiences for clients around the world. We're passionate about helping travelers turn their dream vacations into reality - and we're growing our team of dedicated professionals who love travel as much as we do.
Position Overview
We're seeking an enthusiastic Travel Customer Service Representative to join our remote team. In this role, you'll assist clients with their travel inquiries, bookings, and post-travel support. The ideal candidate has strong communication skills, a customer-first mindset, and a genuine interest in travel planning.
Key Responsibilities
Provide excellent customer service via phone, email, and chat.
Assist clients with travel quotes, bookings, payments, and itinerary details.
Answer questions about destinations, accommodations, and travel options.
Communicate professionally with vendors, airlines, and tour operators.
Manage client reservations and resolve any travel-related issues.
Promote travel packages, upgrades, and special deals.
Maintain detailed records of client interactions in the CRM system.
Qualifications
Previous experience in customer service or the travel industry preferred.
Excellent written and verbal communication skills.
Strong attention to detail and problem-solving abilities.
Ability to multitask in a fast-paced, remote environment.
Familiarity with travel booking systems (preferred but not required).
Passion for travel and helping others plan unforgettable trips.
What We Offer
Remote, flexible work schedule.
Performance bonuses and commission opportunities.
Training and professional development in the travel industry.
Access to exclusive travel discounts and perks.
Supportive, team-oriented work culture.
$28k-33k yearly est. 13d ago
Customer Service Representative
Fastsigns #360301
Call center agent job in Roy, UT
Job DescriptionBenefits:
Bonus based on performance
Opportunity for advancement
Paid time off
FASTSIGNS #360301 is hiring for a Customer Service Representative to join our team! Benefits/Perks:
Competitive Pay
Paid Vacation and Holidays
Performance Bonus
Ongoing Training Opportunities
A Successful FASTSIGNS Customer Service Representative Will:
Be the initial contact with current as well as prospective customers in our FASTSIGNS Center
Learn to prepare estimates, implement work orders and ensure timely delivery of finished orders
Enjoy being involved in daily team meetings, execute business and marketing plans and be intimately involved in the success of the FASTSIGNS Center
Work with customers in numerous ways such as email, telephone, in-person and at their place of business
Build long-lasting relationships by turning prospects into long term clients.
Ideal Qualifications for FASTSIGNS Customer Service Representative:
2-3 years of retail or counter sales experience preferred
High school diploma or equivalent
Outgoing, responsive, eager to learn and has the ability to build relationships
Great listening and organization skills
Ability to sit for long periods (4 hours or more)
Ability to view a computer screen for long periods (4 hours or more)
Ability to work under pressure to output high volume, high-quality work
Do you enjoy working with people? Do you enjoy helping people solve problems by offering advice and consultation? Are you looking for a job that offers constant learning, skills growth and a career path? If so, we are looking for employees just like you in the ever-changing Sign Industry. Apply today!
$27k-35k yearly est. 4d ago
Homebody CSR
Entrata 4.1
Call center agent job in Logan, UT
Since its inception in 2003, driven by visionary college students transforming online rent payment, Entrata has evolved into a global leader serving property owners, managers, and residents. Honored with prestigious awards like the Utah Business Fast 50, Silicon Slopes Hall of Fame - Software Company - 2022, Women Tech Council Shatter List, our comprehensive software suite spans rent payments, insurance, leasing, maintenance, marketing, and communication tools, reshaping property management worldwide.
Our 2200+ global team members embody intelligence and adaptability, engaging actively from top executives to part-time employees. With offices across Utah, Texas, India, Israel, and the Netherlands, Entrata blends startup innovation with established stability, evident in our transparent communication values and executive town halls. Our product isn't just desirable; it's industry essential. At Entrata, we passionately refine living experiences, uphold collective excellence, embrace boldness and resilience, and prioritize different perspectives, endeavoring to craft a better world to live in.
The Technical Support Engineer (TSE) is a frontline support engineer and provides technical assistance to our customers' technical and non-technical staff who utilize and support our suite of property management solutions. Our solutions incorporate property accounting, purchasing, facilities, and leasing data into the industry's most comprehensive property management software available. Our solutions utilize complex technologies and the associated issues require deep technical expertise and excellent problem solving skills to resolve.
You will provide professional business-to-business customer service, with awareness of the critical nature of these solutions to our customers who are using them. Using best practices in troubleshooting, communication and problem resolution, you will ensure that any reported problems as well as issues that you anticipate are resolved in an efficient and effective manner. These interactions must leave customers feeling impressed with how smoothly concerns are addressed when they encounter problems with our software.
You will work closely with other TSE's and with colleagues across the company to collaborate on behalf of the customer and will accelerate issues toward timely resolution and provide the customer with timely and complete communication along the way.
*This is a hybrid position located in Logan, UT
Responsibilities will include:
Provide technical support and troubleshooting via telephone, ticket, and/or chat.
Develop subject matter expertise in our core technologies, and at least one other technology specialty.
Demonstrate professional, assertive, articulate, and friendly verbal and written communication in all aspects of your work while building confidence among all customers and stakeholders.
Ability to actively listen, ask relevant questions, and challenge customers appropriately.
Maintain ownership and communication responsibility for each assigned incident from initial report through resolution, even when others are engaged to achieve resolution.
Educate customers on Entrata's software and products.
Provide root cause correction, not just symptom relief. Ensure that all facets of the problem are evaluated to eliminate the recurrence of the issue.
Champion customer issues from feedback through the delivery of a solution.
Identify, document, and report issues with software, design, reliability, and maintenance issues to the proper teams, ensuring that they are aware of and are addressing customer expectations.
Participate in team and department meetings.
Assist with special projects and other duties as assigned.
Minimum Qualifications:
1+ years of work experience in a technical support capacity supporting B2B support to Enterprise level customers.
Strong technical, analytical, and problem-solving skills for diverse issues in high-pressure, complex, multi-platform/system/vendor environments.
Ability to adapt quickly to change, think on your feet, communicate positively, and work proactively.
Excellent professional, written, and verbal communication skills with the ability to capture all details in written form fluidly during conversations. Communication is assertive, articulate, and friendly while building confidence across all stakeholders you work with.
A proven passion for providing an exceptional customer experience.
Strong attention to detail.
Preferred Qualifications:
Associate's degree or equivalent work experience.
Proven ability to utilize, create and update knowledge base resources in the course of your work.
Industry experience in property management or property management-related software.
Proven ability to utilize, create, and update knowledge base resources in the course of your work.
Bilingual preferred.
Benefits: Flexible and transparent culture with remote and hybrid work options, generous vacation time, and frequent company recharge days for work-life balance.
Comprehensive medical, dental, and vision coverage, including fertility benefits, available for eligible employees and their families.
HSA/FSA options and employer-paid disability benefits provided for eligible employees.
Access to 401(k) or similar retirement plans with employer matching for eligible employees, ensuring long-term financial security.
Wellness initiatives promoting physical and mental well-being, access to an onsite gym at HQ, mental health resources, wellness challenges, and employee assistance programs.
Family-centric leave policies supporting new parents during significant life events.
Entrata Cares programs offering opportunities for volunteerism, charity events, and giving back to our community.
Exclusive Previ cell phone plan and discounts on services or local business partnerships for additional employee benefits.
Bi-annual swag drops for employees
Currently, Entrata hires in Arizona, Idaho, Utah, Wyoming, Texas, North Carolina, Florida, Georgia, South Carolina, Ohio, Pennsylvania, and Illinois for Exempt roles and Arizona, Idaho, Utah, Wyoming, Texas, North Carolina, and Florida for Non-Exempt roles. If you choose to apply and do not live in one of these states, your application may be reviewed on a case-by-case basis and salary ranges will be provided if required by state law
But members of the Entrata team aren't just intelligent and ambitious, they're the living embodiment of another core Value: āExcellent Alone, Better Together.ā Entrata is dedicated to creating a workplace where a diverse and inclusive team thrives in an environment free from discrimination. We provide equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, protected veteran status, or any other applicable characteristics protected by law.
It's a great place to work! Will you join us?
$28k-35k yearly est. Auto-Apply 60d+ ago
Customer Service Representative
Trugreen 3.4
Call center agent job in Ogden, UT
Every TruGreen associate is committed to quality. We all have an important role to play in the success of our company. There is no job too small or too great that doesn't equally impact our future.
We know there is no business without the people behind our brand that make it - and our services - a reality. You play a critical role in contributing to a high-performing team.
At TruGreen, we are committed to our customers, our teams, our values and the science of lawn care. A career with TruGreen is a career full of new opportunities to learn and take pride in your work.
#BeTruGreen and find yourself with a satisfying and rewarding career.
What's In it for YOU!
Awesome teammates who are dedicated to our values, customers, lawn science and YOU!
Competitive wages
Opportunities to grow your career
Affordable medical and prescription drug plans
Financial health resources, including 401k
Training & Development
Paid Time Off/Sick Leave
Your Responsibilities
You are responsible for delivering superior customer support throughout the day by answering customer calls and problem-solving to help customers continue to live life outside. You can build sales experience by upselling additional services to customers who are looking to enhance their outdoor living space.
Job Requirements
High standards for excellence, integrity and customer service
Excellent customer service skills
Ability to resolve conflict in a professional and decisive manner
Foundational sales skills to upsell products and services to meet customer needs
Written and verbal communication skills for professional business interactions
Proficient computer skills, especially with Microsoft Office applications (Word, Excel, Outlook, PowerPoint)
Familiarity with social media applications (Facebook, Instagram, LinkedIn)
Ability to learn and apply general knowledge of the company, products and services
Ability to read, comprehend and adhere to instructions, processes and procedures
Keen attention to detail
Mathematical skills to calculate (add, subtract, multiply, and divide) in all units of measure, using whole numbers and decimals to determine rate, ratio, and percent
Good organizational and time management skills, including punctuality for on-time attendance
Ability to work independently under general supervision and collaboratively as part of a team
Ability to talk and type simultaneously when interacting with customers
High school diploma or general education degree (GED); or up to one-year related experience and/or training; or an equivalent combination of education and experience
Associate degree from a two-year college or technical school preferred
As America's number one lawn care company, TruGreen is dedicated to using our science-based expertise and local experience to create beautiful, healthy properties across the nation. Through our lawn, tree & shrub, and pest control services, we help improve the health and beauty of outdoor spaces everywhere, so people can
Live Life Outside
.
Ability to speak, read and write fluently in English is required.
You MUST BE physically located in the United States while performing this job.
TruGreen is proud to affirm our commitment to hiring veterans. We recognize and appreciate the exceptional skills, dedication, and leadership that veterans bring to the workforce. By fostering an inclusive and diverse environment, we aim to leverage the unique experiences of veterans, creating a richer, more dynamic workplace.
Pay Ranges$27,669.00 - $51,188.00
This range is based on the qualifications necessary for the position, including experience, training, and other considerations permitted by law. Factors that may be used when making an offer may include a candidate's skills, experience, and geographic location, the expected quality and quantity of work, and internal pay alignment, as needed. Most candidates will start in the bottom half of the pay range. The upper end of the range will generally be reserved for candidates with extensive experience. An employee's pay history will not be a contributing factor where prohibited by local law. In addition to monetary compensation, we offer benefits, including Medical/Dental/Vision insurance and Company-matching 401(k) in addition to other programs and perks.
TruGreen is committed to Diversity and Inclusion. We encourage diverse candidates to apply to this position.
We are an Equal Opportunity/Affirmative Action Employer - Minorities/Females/Protected Veterans/Individuals with Disabilities. To learn more, please visit EEOC/EEO | TruGreen (trugreenjobs.com).
California Residents: When you express interest in or apply for a job with TruGreen Limited Partnership, we collect personal information about you, potentially including personal identifiers, contact information, protected classifications, pre-hire information, professional or employment-related information, education history, and/or medical information, for the following business purposes: to comply with state and federal law and regulations requiring employers to maintain certain records; to evaluate your job application and candidacy for employment; and to obtain and verify background checks (including criminal and motor vehicle records), pre-employment drug testing, and references.
Massachusetts Residents: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
TruGreen performs pre-employment testing.
To view our disclaimer, *****************************************
$27.7k-51.2k yearly Auto-Apply 27d ago
Contact Center Agent
Switchfly 4.0
Call center agent job in Uintah, UT
Contact Center Travel Support Agent
Location: Remote (Company headquarters based in Denver, Colorado). Applicants must currently reside in Utah.
Employment Type: Full-Time
Reports to: Contact Center Supervisor
We are seeking an experienced Travel Support Agent to join our customer support team at a leading Online Travel Agency (OTA). This role requires hands-on travel industry experience, particularly with flight, hotel, car rental, and activity bookings. The ideal candidate will be confident using a Global Distribution System (GDS), such as Sabre, and will demonstrate strong problem-solving skills, accountability, and a proactive approach to customer resolution.
Key Responsibilities
Assist customers with itinerary changes, cancellations, and rebooking for flights, hotels, car rentals, and activities.
Utilize Sabre or other GDS tools to research and manage flight and travel bookings efficiently.
Take full ownership of customer issues-ensuring thorough follow-up until a resolution is achieved.
Provide clear, accurate information about fare rules, hotel and rental policies, and change or cancellation fees.
Deliver prompt, empathetic, and solution-oriented support via phone, email, or chat.
Resolve complex travel issues by thinking critically and proactively identifying alternatives or next steps.
Maintain accurate records of customer interactions and booking updates.
Collaborate with airline, hotel, and other travel partners to advocate for and resolve customer concerns.
Hold yourself accountable for providing timely, effective service and delivering a positive customer experience.
Stay informed on industry updates, travel restrictions, and OTA procedures.
Requirements
Travel industry, Travel Agency, or Online Travel Agency experience.
Proficiency with Sabre or a similar GDS system.
Strong understanding of airline fare rules, hotel cancellation policies, and third-party booking procedures.
Demonstrated ability to take ownership of customer cases, problem-solve independently, and follow through to resolution.
Excellent communication skills and attention to detail.
Ability to multitask and remain composed in a fast-paced environment.
Flexibility to work varied shifts including evenings, weekends, and holidays.
Shifts range from 6:00am to midnight MT, 7 days per week.
Ability to travel if needed for training or meetings.
High School diploma or equivalent experience
Preferred Qualifications
Experience in a callcenter or remote support environment.
Familiarity with customer relationship, travel platform, or project management systems such as Switchfly, Atlassian, Salesforce, or Zendesk.
Multilingual abilities are a plus.
Passion for delivering exceptional customer experiences and achieving high customer service scores.
Switchfly Core Values to consider for this position:
Customer Obsession: Commitment to customers isn't optional; it's part of our DNA. Because we never forget that without customers we wouldn't exist, we innovate on their behalf, treating them as we'd like to be treated. There is no greater reward than a successful, happy, thriving team committed to delivering a āWow.'
Bold and Fearless Innovation: Professional success requires thinking big and dreaming big, with generous helpings of courage and curiosity. Nimble and forward-thinking, we're building the future by challenging ourselves and demanding daily improvements. As we relentlessly push boundaries, everything becomes possible.
At Switchfly, we don't just accept the difference - we celebrate it, we support it, and we thrive on it for the benefit of our employees, our products, and our community. We are a proud to be an equal opportunity workplace. Unfortunately, at this time we cannot support any visa candidates.
Compensation & Benefits
We offer a competitive hourly rate and a comprehensive benefits package for full-time employees, including:
Medical, Dental, and Vision Insurance
Flexible Spending Account (FSA) and Health Savings Account (HSA)
Life Insurance
Short-Term and Long-Term Disability Coverage
401(k) Plan with Company Match - Eligible to Contribute Immediately
Paid Time Off and Company Holidays
Employee Assistance Program (EAP)
Training Provided and Ongoing Development Support
We participate in EāVerify to confirm the identity and employment eligibility of all new hires. Verification is completed alongside Form Iā9 on or before the first day of work.
Information on Interviews:
Switchfly will communicate directly with applicants using an @switchfly.com email address and will never conduct an interview in a chatroom forum. During an interview, Switchfly will not request any form of payment from the applicant, or information regarding an applicant's bank or credit card. Should you have any questions regarding the application process, please contact us at ****************
$21k-30k yearly est. Easy Apply 40d ago
Customer Service Representative - Ogden, UT
Kedia Corporation
Call center agent job in Ogden, UT
Kedia Corporation connects people with what they want on a global scale. We are committed through use of innovation to create exceptional user experiences. Kedia is engineering. Using cutting edge techniques, we have defined the way business will continue future operations. Our company provides a challenging, fast paced, and growth oriented foundation to develop and empower people to innovate in the business services field
Job Description
Tasks
Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints.
Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken.
Check to ensure that appropriate changes were made to resolve customers' problems.
Determine charges for services requested, collect deposits or payments, or arrange for billing.
Refer unresolved customer grievances to designated departments for further investigation.
Review insurance policy terms to determine whether a particular loss is covered by insurance.
Contact customers to respond to inquiries or to notify them of claim investigation results or any planned adjustments.
Resolve customers' service or billing complaints by performing activities such as exchanging merchandise, refunding money, or adjusting bills.
Compare disputed merchandise with original requisitions and information from invoices and prepare invoices for returned goods.
Obtain and examine all relevant information to assess validity of complaints and to determine possible causes, such as extreme weather conditions that could increase utility bills.
Tools
used in this occupation:
Autodialers
- Autodialing systems; Predictive dialers
Automated attendant systems
- Voice broadcasting systems
Automatic call distributor ACD
- Automatic call distribution ACD system
Scanners
Standalone telephone caller identification
- Calling line identification equipment; Dialed number identification systems DNIS
Technology
used in this occupation:
Contact center software
- Avaya software; Multi-channel contact center software; Timpani Contact Center; Timpani Email
Customer relationship management CRM software
- Austin Logistics CallSelect; Avidian Technologies Prophet; SSA Global software; Telemation e-CRM
Electronic mail software
- Astute Solutions PowerCenter; IBM Lotus Notes; Microsoft Outlook
Network conferencing software
- Active Data Online WebChat; eStara Softphone; Parature eRealtime; Timpani Chat
Spreadsheet software
- Microsoft Excel
Knowledge
Customer and Personal Service
- Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
Clerical
- Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology.
English Language
- Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
Qualifications
Skills
Active Listening
- Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
Speaking
- Talking to others to convey information effectively.
Service Orientation
- Actively looking for ways to help people.
Persuasion
- Persuading others to change their minds or behavior.
Reading Comprehension
- Understanding written sentences and paragraphs in work related documents.
Critical Thinking
- Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
Writing
- Communicating effectively in writing as appropriate for the needs of the audience.
Coordination
- Adjusting actions in relation to others' actions.
Social Perceptiveness
- Being aware of others' reactions and understanding why they react as they do.
Negotiation
- Bringing others together and trying to reconcile differences.
Abilities
Oral Comprehension
- The ability to listen to and understand information and ideas presented through spoken words and sentences.
Oral Expression
- The ability to communicate information and ideas in speaking so others will understand.
Speech Clarity
- The ability to speak clearly so others can understand you.
Speech Recognition
- The ability to identify and understand the speech of another person.
Written Expression
- The ability to communicate information and ideas in writing so others will understand.
Near Vision
- The ability to see details at close range (within a few feet of the observer).
Problem Sensitivity
- The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem.
Written Comprehension
- The ability to read and understand information and ideas presented in writing.
Deductive Reasoning
- The ability to apply general rules to specific problems to produce answers that make sense.
Inductive Reasoning
- The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events).
Additional Information
If this sounds like the right job for you, then use the button below to submit your resume. We look forward to receiving your application.
$27k-35k yearly est. 1d ago
Customer Service Representative
Genpt
Call center agent job in Ogden, UT
Must be eligible to participate in the DoD Skillbridge program
Under close supervision, the Customer Service Representative is responsible for accurately fulfilling customer orders and managing incoming customer calls.
⢠Responds to basic customer inquires regarding products, provides quotes, and handles order entry.
⢠Places customer orders via telephone, fax, email, electronic methods, or walk in (counter sales).
⢠Influences Motion Industries' gross profit through negotiating the sale price and purchase price, within certain parameters.
⢠May adjust non-contract customer pricing to meet the demands of the customer based on competition, while maximizing the profit for Motion Industries.
⢠Builds customer relationships to drive repeat business by relating to the customer and drive process improvements.
⢠Orders items to ensure appropriate inventory levels are maintained for customers.
⢠May place orders without approval for orders up to $5,000 per line and $10,000 per purchase order.
⢠Responsible for sourcing products in branch inventory, distribution center inventory or supplier inventory.
⢠Determines the most cost effective shipping method for customer orders.
⢠Partners with Account Representatives to ensure customer satisfaction.
⢠Expedites backorders. May pull inventory and prepare order for shipment to customer.
⢠May handle customer returns.
⢠Performs other duties as assigned.
EDUCATION & EXPERIENCE:
Typically requires a high school diploma or GED and zero (0) to three (3) years of related experience or an equivalent combination.
KNOWLEDGE, SKILLS, ABILITIES:
⢠Reliability, organization, and attention to detail required.
⢠Strong communication skills including written, verbal, and listening.
⢠Ability to multi-task and time management skills required.
⢠Moderate computer skills, including information processing, communicating internally and externally via email, using business systems and searching capabilities to find products on the internet.
⢠Product knowledge is preferred.
Must be eligible to participate in the DoD Skillbridge program
COMPANY INFORMATION:
Motion Industries offers an excellent benefits package which includes options for healthcare coverage, 401(k), tuition, reimbursement, vacation, sick, and holiday pay.
Not the right fit? Let us know you're interested in a future opportunity by joining our Talent Community on jobs.genpt.com or create an account to set up email alerts as new job postings become available that meet your interest!
GPC conducts its business without regard to sex, race, creed, color, religion, marital status, national origin, citizenship status, age, pregnancy, sexual orientation, gender identity or expression, genetic information, disability, military status, status as a veteran, or any other protected characteristic. GPC's policy is to recruit, hire, train, promote, assign, transfer and terminate employees based on their own ability, achievement, experience and conduct and other legitimate business reasons.
$27k-35k yearly est. Auto-Apply 60d+ ago
Customer Service Agent- Full Time
Browning 4.2
Call center agent job in Mountain Green, UT
Browning is searching for a Customer Service Agent to join our team and provide top-notch service to our customers over the phone, via email and online chat. This position requires someone who is outgoing, organized, friendly and who enjoys interacting with consumers to answer questions, solve problems and provide education while maintaining our company's reputation for high-quality service.
The duties performed in this position require technical knowledge of Browning and Winchester firearms products. Avid hunting and shooting experience will provide a solid background allowing the agent to answer questions posed during a technical call. Additional on-the-job product training will be provided through printed literature, product classes and sales meetings.
Requirements
1. Learn and maintain updated technical knowledge of Browning and Winchester firearms including outdoor- style products.
2. Provide information and instructions about these products to customers.
3. Make product and service suggestions to meet the customer's specific needs.
4. Ensure all service calls from customers result in returned phone calls, follow through, and resolving issues.
5. Adapt and use new technologies as needed.
6. Learn all Browning and Winchester products in order to process customer questions and sales orders.
7. Attend consumer/dealer shows as needed.
8. Perform other duties as assigned.
EDUCATION/EXPERIENCE:
Ā· A high school diploma or equivalent.
Ā· 1-3 years customer service experience.
Ā· Experienced MS Office Suites user plus Oracle database knowledge is useful.
Ā· Hunting and/or shooting experience.
About Browning:
Browning, a leading manufacturer of sporting firearms, hunting accessories, apparel and other related sporting goods, is located in Mountain Green, Utah. Located just 40 miles NE of Salt Lake City, Browning is accessible from all areas of the Wasatch Front. It's scenic beauty and serenity creates an ideal work setting. Looking out the office windows presents a picturesque view of the Rocky Mountains with snow-capped peaks, and surrounding beauty.
Applicants should be philosophically aligned with the brand, its products, markets and mission of Browning and its affiliate companies. Browning offers an excellent wage and benefits package. A few unique benefits include use of rifle and trap and skeet ranges, and a free meal each day provided by an on-site cafeteria! And, of course, a special employee discount on all Browning/Winchester products. The Northern Utah area is a family-friendly environment and offers tremendous opportunities for outdoor recreation, education and cultural enrichment. Browning is an Equal Opportunity Employer.
$27k-31k yearly est. 21d ago
Customer Service Representative
Bank of Utah 4.1
Call center agent job in South Ogden, UT
Thanks for your interest in applying to the Bank of Utah. My name is Sherri Webb, and I work as Banking Manager. As an introduction to our company, the Bank of Utah was founded in 1952, and is one of Utah's largest privately owned community banks. We were named Nasdaq's Best Bank in Utah for 2025 and a Top 100 Fastest Growing Company.
Our Mission Statement:
We strive to unlock the potential of our team members, clients, and community. We act with integrity in every decision, build trust through every interaction, and exceed expectations at every opportunity. We seek to responsibly create lasting prosperity today and for generations to come.
Job Opening Details:
If our mission statement piques your interest, we encourage you to apply for the currently open position of Customer Service Representative to work Monday - Friday 8:45-5:45 at our Branch located at 4605 Harrison Blvd. South Ogden, UT. This Customer Service Representative is responsible for establishing a full relationship with customers. The Customer Service Representative is personally committed to consistently creating a great customer experience by meeting a broad range of financial service needs. In addition, the CSR will help lead the branch team to attain branch goals. Adheres to all bank established policies, procedures and overall banking/compliance regulations.
Job Qualifications:
Previous customer service experience.
Basic computer and Microsoft Office Suite skills.
Previous cash handling experience preferred
High School Diploma or equivalent required
Benefits of Working with Us:
Bank of Utah's comprehensive benefits package includes:
Great work-life balance, with a Monday-Friday schedule
Competitive pay and benefits, including medical, dental and vision plans
401(k) plan and match up to 5 percent in our employee stock ownership program (eligibility requirements must be met)
12 paid bank holidays + paid time off, including paid parental leave
Volunteer opportunities to make a difference in the communities where you work and live
Awards and recognition to celebrate you and your colleagues for living the bank's values
Job Description:
Promotes, represents and welcomes current and potential customers, employees and vendors to the bank in a professional and inviting manner.
Develop a strong, value-added relationship with current and prospective customers by engaging in conversations that uncover their current and future financial needs. Provide solutions to ensure the customer feels understood, informed and confident in the bank and products/services offered.
Leads and encourages a positive working environment with a can-do attitude, which fosters our Cultural Beliefs.
Proficiently performs routine, basic and complex transactions and tasks including but not limited to:
Accept and process deposits, withdrawals, transfers, check cashing, loan payments and advances.
Maintain proper cash levels and keeps cash secure at all times. Accurately balances cash drawer and vault and reports variations in accordance with bank policy.
Process daily branch capture, verifying accuracy of scanned documents to minimize non-posts.
Collects information for outgoing wire transfers up to specified limit.
Basic account maintenance including address changes holds, and stop pays.
Open and Close all depository accounts including but not limited to: IRA, HSA, Business and Consumer accounts. Ensure proper Customer Identification (CIP) and Bank Secrecy (BSA) procedures are appropriately followed.
Completes required reports timely and accurately (including UAR and CTR)
Expert knowledge of Bank of Utah's depository products accounts, apps and online services along with a strong understanding of bank's products and services. Promote and refer other bank products/services to customers and convert service opportunities to sales when appropriate.
Proactively seek solutions to customer service and efficiency issues. Troubleshoot online and mobile banking issues. Service customer accounts and requests accurately in accordance with bank policy and procedure.
Maintain comprehensive and up to date knowledge of banking regulations related to assigned job function. Complete required compliance and job specific training.
Actively participate in meetings, individual and group feedback/training sessions.
Additional Responsibilities:
Quality, accuracy, reliability, friendliness, thoroughness and timeliness of services provided to internal and external customers
Understands and adheres to Bank policies and procedures
Ability to earn the trust and respect of customers and co-workers
Exhibits professional workplace appearance and conduct
Keeps bank, customer, and employee information confidential
Participates in training and appropriate professional development
Reliability in reporting to work regularly and on time
Informs customers and potential customers of additional Bank services when appropriate.
*The wage listed is within the range associated with this position. Actual compensation will be based on qualifications and experience.
$29k-33k yearly est. 11d ago
Contact Center Agent
Goldenwest 3.5
Call center agent job in Washington Terrace, UT
WHO WE ARE
Goldenwest Credit Union is a premier non-profit financial cooperative providing exceptional member service to our members in Utah and Idaho. Our employees earn a guaranteed base wage, annual bonus and a generous incentive schedule. We provide outstanding benefits, including:
Medical insurance (we pay 100% of your deductible!)
Dental insurance (we pay 100% of your premium!)
Paid time-off (we pay you to take 34 days off!)
Tuition reimbursement (we pay for your tuition cost, up to the IRS maximum!)
Retirement (we pay 100% of your pension and match your 401K!)
And many, many moreā¦
If what we offer interests you and you are committed to being part of an extraordinary team, apply now! We'd love to create a mutually beneficial partnership!
WHAT WE LOOK FOR
Ideal candidates will exhibit an energetic, friendly and positive attitude! We are looking for people who believe in doing the right thing, want to make a lasting impact, strive to be better every day and aren't afraid to grow! We are an organization of people helping people!
Key Competencies
Strong ability to think critically and solve problems.
Timely and meticulous attention to verbal and written communication.
Devotion to earning and maintaining member trust.
Attentiveness to professionalism in appearance and action.
WHAT YOU CAN EXPECT
Our Contact CenterAgents eagerly resolve inbound member calls regarding loans, payments, transfers, investment certificates, and new accounts.
Location, Schedule Availability & Salary Information
5167 Adams Avenue, Washington Terrace, UT 84405
Monday through Friday 8:00 AM - 8:00 PM, rotating Saturdays 8:45 AM - 4:00 PM
Full-time, 40 hours per week
$15.00 per hour + Bonus + Incentive
Essential Duties & Responsibilities
Cultivate and effectively manage long-term, trusting relationships.
Assist members over the phone with their account needs.
Process transactions.
Pair corresponding credit union products and services with members' financial needs.
Provide consistent member follow-up.
Comply with all regulations as required by law.
Actively participate in continuing education related to credit union career development.
Experience, Education & Certification
High school diploma required
Prior retail or consumer lending experience is preferred.
$15 hourly 32d ago
Customer Experience Agent - Support Center
Enterprise Call Center 4.6
Call center agent job in Ogden, UT
Genesis CallCenter recruits, trains, and manages U.S.-based Customer Service Representatives (CSRs) who support national brands across customer service, roadside assistance, healthcare logistics, retail support, and more. Our secure cloud-based systems allow team members to perform their duties from their designated workspace while contributing to a modern, environmentally conscious support model.
As a W2 employer, we provide structured onboarding, real support, and real opportunities for advancement.
Job Description
We are hiring service-focused individuals to join our team as
Customer Service Agents
. In this role, you will handle inbound interactions for major brands, assisting customers with questions, service requests, account needs, and product support.
You will use our guided systems and resources to deliver high-quality customer care while maintaining professionalism, accuracy, and brand alignment.
This role offers schedule flexibility once certified and is ideal for individuals seeking a stable, structured support role with growth potential.
Qualifications
High school diploma or GED
Must be at least 18 years of age
Preferred:
Prior callcenter or customer service experience
Bilingual (Spanish/English) preferred but not required
Familiarity with phone-based or computer-based support environments
Authorized to work in the United States
U.S. resident (excluding CA, CO, CT, MA, MD, NY, OR, WA, WI)
Ability to follow detailed processes and meet performance expectations
Strong communication and active listening skills
Comfortable navigating computer applications and web-based tools
Ability to work independently and remain accountable to schedules
Additional Information
Flexible scheduling options after certification
Paid training following successful client certification
W2 employment structure with payroll, protections, and stability
Paid time off and optional supplemental insurance (Aflac)
Household telehealth access through MDLive
Access to performance-based incentives
Career advancement pathways into support, QA, and leadership roles
All applicant information is kept confidential under EEO guidelines
Please Note:
This role requires completion of a multi-step onboarding process, including client-specific assessments, a basic background check, and participation in a certification course before servicing begins.
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$28k-33k yearly est. 1d ago
Medical Equipment Customer Service Representative
Rotech Healthcare Inc. 4.0
Call center agent job in Layton, UT
About Rotech Join a Leader in Home Healthcare At Rotech Healthcare Inc., we're more than a medical equipment provider-we're a trusted partner in patient care. As a national leader in ventilators, oxygen therapy, sleep apnea treatment, wound care, diabetic solutions, and other home medical equipment, we empower patients to manage their health from the comfort of home.
With hundreds of locations across 45 states, our team delivers high-quality products, exceptional service, and compassionate support that helps patients live more comfortably, independently, and actively. Whether you're a clinician, technician, or healthcare administrator, your work at Rotech directly improves lives.
Explore more about our mission and services at Rotech.com.
Overview and Responsibilities
Customer Service Representative - Home Healthcare Intake & Insurance Verification
Job Summary
Rotech Healthcare Inc. is seeking a detail-oriented and compassionate Customer Service Representative to join our team. If you have experience in home healthcare, medical billing, or insurance verification-and thrive in a fast-paced, patient-centered environment-this role offers the opportunity to make a meaningful impact every day. You'll be the first point of contact for patients and referral sources, ensuring accurate intake, insurance qualification, and seamless coordination of durable medical equipment and respiratory services.
Essential Job Duties and Responsibilities
(Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.)
* Ability to work cooperatively with others.
* Assist with office operations including supply monitoring, deposits, and batch reporting.
* Collaborate with outside agencies to resolve patient issues and ensure continuity of care.
* Communicate with patients, caregivers, referral sources, and internal teams to ensure timely service and resolution of inquiries.
* Coordinate documentation and service setup for respiratory products and medical equipment.
* Deal politely with patients and referral sources.
* Maintain organized records and referral logs in compliance with JCAHO and company standards.
* Manage patient intake and verify insurance coverage (Medicare, Medicaid, private payers).
* Manage several tasks at once.
* May be required to cover on call, drive a company vehicle and make deliveries to patient's homes.
* Predictable and regular attendance (arrive to work on time).
* Prepare and process documentation including CMNs, SOPs, invoices, and delivery paperwork.
* Provide technical assistance and support for walk-in and retail equipment requests.
* Performs other duties as assigned.
Why Join Rotech?
* Be part of a mission-driven team improving lives through home-based care.
* Work in a supportive environment with opportunities for growth and advancement.
* Competitive compensation, benefits, and employee recognition programs.
Ready to help patients get the care they need at home? Apply today and join a team that puts people first.
Qualifications
Employment is contingent on
* Background check (company-wide). Results will not be used automatically to disqualify individuals. Instead, the Company will conduct an individualized assessment that considers the duties of the position, the nature and timing of the offense, and any evidence of rehabilitation, in accordance with applicable laws.
* Drug screen (when applicable for the position)
* Compliance with healthcare facility credentialing process (when applicable for the position)
* Valid driver's license in state of residence with a clean driving record (when applicable for the position)
Required Education and/or Experience
* High school diploma or GED equivalent, required
Preferred Education and/or Experience
* One year of related work experience, preferred
* Experience in home healthcare, medical billing, or patient intake (preferred).
* Familiarity with insurance verification and reimbursement practices.
* Knowledge of medical terminology and durable medical equipment is a plus.
Skills and Competencies
* Ability to interpret and respond to various forms of communication (verbal, written, visual)
* Capable of working independently and collaboratively within a team
* Demonstrated problem-solving, time management, and organizational skills
* Excellent verbal and written communication skills in English
* Maintain confidentiality and handle sensitive information with discretion
* Strong attention to detail and ability to multi-task effectively
Machines, Equipment and Technical Abilities
* Email transmission and communication
* Internet navigation and research
* Microsoft applications; Outlook, Word and Excel
* Office equipment; fax machine, copier, printer, phone and computer and/or tablet
Physical Demands
* Ability to lift and carry office and patient equipment (minimum 35 lbs)
* May be required to drive a company vehicle, make home deliveries, and participate in on-call rotations
* Must be able to sit, stand, walk, talk, and listen for extended periods
* Regular contact with patients and equipment may involve exposure to contagious pathogens
* Requires close vision for reading small print on screens and paperwork
Rotech Information
Benefits
* Generous paid time off and paid holidays
* Overtime pay for non-exempt positions (as applicable)
* Commission for Account Executives
* Bonus and incentive opportunities
* Fixed and variable car reimbursement for Area Managers and Account Executives
* Car, mileage, and telephone reimbursement (as applicable)
* Employee discount and recognition programs
* Employee Assistance Program (EAP)
* 401(k), HSA, and FSA/Dependent Care FSA
* Medical, prescription, dental, and vision coverage
* Life insurance, disability, accidental death, identity protection, and legal services
* Meru Health mental health and Mercer SmartConnect Medicare programs
* Livongo Diabetes and High Blood Pressure programs
* Healthcare Bluebook and RX Savings Solutions programs
* Hepatitis B (HEPB) and TB vaccinations
Make the right move-submit your resume today. Hiring managers review resumes and contact applicants whose experience aligns with the position. To check the status of a role you've applied for, Sign into your account.
All positions are posted for a minimum of five (5) days and remain open until filled by a qualified applicant, generally no longer than 200 days. Thank you for your interest in Rotech Healthcare Inc.
Flordia applicants - Background screening is required through the Florida Care Provider Background Screening Clearinghouse: *********************************
Equal Opportunity Employer of Minorities, Females, Protected Veterans and Individuals with Disabilities. Rotech Healthcare Inc. recruits, employs, trains, promotes, transfers, separates from employment and compensates employees without regard to membership in, association with, or perception of race, color, age, gender, gender identity, religion, creed, national origin, ancestry, citizenship, marital status, veteran status, sexual orientation, physical or mental disability, pregnancy or any other personal characteristic protected by applicable federal, state and local laws governing nondiscrimination in employment in each locality where Rotech has employees.
How much does a call center agent earn in Logan, UT?
The average call center agent in Logan, UT earns between $19,000 and $39,000 annually. This compares to the national average call center agent range of $23,000 to $41,000.