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  • Licensed Insurance Customer Service Representative

    Jessica Lyng Agency

    Call center agent job in Lynn Haven, FL

    Job Description ** Candidate Must Have an Active Property & Casualty License To Be Considered ** Jessica Lyng Agency is more than just an insurance agencywere a community of dedicated professionals committed to delivering exceptional service while fostering personal and professional growth. With a vision to become the most respected Allstate agency in the state, we operate on a foundation of collaboration, accountability, and continuous learning. Our agency is built on core values of excellence, innovation, and teamwork, making us a standout employer in the insurance industry. We are seeking a motivated Licensed Insurance Customer Service Representative to join our growing team. This role offers a competitive base salary with additional earning potential through performance bonuses. Year-end earnings can be between $45,000 to $60,000. With a clear path for career advancement, ongoing training, and a supportive leadership team, this is the perfect opportunity to build a rewarding career in the insurance industry. Whether youre handling client inquiries, processing policies, or collaborating with colleagues, your contributions will be valued and rewarded. Take the next step in your career with Jessica Lyng Agency, where your growth, success, and work-life balance are our top priorities. Apply Today and discover how we can help you achieve your professional goals! Benefits Annual Base Salary + Bonus Opportunities Paid Time Off (PTO) Flexible Schedule Mon-Fri Schedule Career Growth Opportunities Retirement Plan Evenings Off Weekends Off Flexibility with Work Location (Hybrid Optional) Responsibilities Handle policy servicing, including endorsements, billing inquiries, and payment processing. Deliver prompt, professional, and friendly support to clients via phone, email, or in-person interactions. Build strong client relationships and proactively follow up to improve policy retention. Maintain accurate client records and ensure all transactions adhere to industry regulations. Identify client needs and refer opportunities to the sales team for additional policies or coverage enhancements. Requirements Candidate must have an Active Property & Casualty license to be considered. Strong communication and customer service skills with a client-focused mindset. Excellent attention to detail and organizational skills for managing policy changes and client records. Problem-solving abilities and resourcefulness to address client concerns effectively. Preferred experience with Florida insurance policies, including Allstate and brokered carrier home insurance.
    $45k-60k yearly 13d ago
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  • Winner's Circle - Customer Service

    Daveandbusters

    Call center agent job in Panama City Beach, FL

    Dave & Buster's is different from everywhere else. No two days are ever the same. Time will fly by serving hundreds of people with flexible schedules you can accommodate school or other jobs. Plus, your co-workers are awesome! Dave & Buster's offers an attractive benefits package for many positions, including medical, dental, vision, 401K, FREE GAMES and more. POSITION SNAPSHOT: Our Winner's Circle position ensures Guests' initial impressions with Dave & Buster's are positive and welcoming. The Winner's Circle position requires a strong communicator who will guide our Guests through their Midway experience. NITTY GRITTY DETAILS: Delivers an unparalleled Guest experience through the best combination of food, drinks and games in an ideal environment for celebrating all out fun. Keeps immediate supervisor promptly and fully informed of all problems or unusual matters of significance and takes prompt corrective action where necessary or suggests alternative courses of action. Provides timely and accurate service while managing wait times and communicating information as needed to Guests, Team Members, and Managers. Greets Guests with a positive attitude and enthusiasm while performing multiple job functions. Smiles and greets Guests upon entering. Assists the Guest with all requests and answers questions as needed and makes recommendations on items. Provides game assistance by promptly notifying Support Technicians or Management as needed. Bids farewell to Guests leaving. Ensures everything was satisfactory and invites Guests to return. Notifies Manager of any Guest that is perceived to be unhappy. Practices proper cost controls by accurately weighing tickets and scanning merchandise. Responsible for stocking, displaying and securing merchandise in all storage areas. Responsible for the reconciliation of tickets and merchandise inventory. Conducts merchandise inventory during and after shift, if applicable. Checks for restocking of necessary supplies. Brings all areas up to standard. Discusses problem areas with Manager. Reviews the cleanliness and organization of the Winner's Circle. Ensures all plush and shelves are stocked, properly cleaned, and maintained. Properly positions and set up displays to increase Guest traffic and promote sales. Assists other Team Members as needed. Maintains a favorable working relationship with all other company Team Members to foster and promote a cooperative and harmonious working climate that will be conducive to maximum Team Member morale, productivity and efficiency/effectiveness. Must be at least 16 years of age. RequirementsSTUFF OUR ATTORNEYS MAKE US WRITE: The physical demands described here are representative of those that must be met by a Team Member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this position, the Team Member will regularly be required to: Be friendly and able to smile frequently. Work days, nights, and/or weekends as required. Work in noisy, fast paced environment with distracting conditions. Read and write handwritten notes. Lift and carry up to 30 pounds. Move about facility and stand for long periods of time. Walk or stand 100% of shift. Reach, bend, stoop, mop, sweep and wipe frequently. The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of personnel so classified in this position. As an equal opportunity employer, Dave & Buster's is dedicated to our policy of nondiscrimination in all aspects of employment, and we comply with all Federal, State and Local laws regarding nondiscrimination. Dave and Buster's is proud to be an E-Verify Employer where required by law. Salary Compensation is from $12 - $15 per hour Salary Range: 12 - 15 We are an equal opportunity employer and participate in E-Verify in states where required.
    $12-15 hourly Auto-Apply 60d+ ago
  • CSR/SALES

    Geico Local Office Panama City 4.1company rating

    Call center agent job in Panama City, FL

    Job Description This position is to sell and service insurance needs to clients. It interacts with potential clients and existing clients to provide solutions for insurance needs by offering insurance products for sale. Sales interaction can be via telephone or in person at the company office and includes suggestive selling. The position requires the necessary credentials to educate clients on all product lines offered by the agent. The position is best suited for an individual that is self-motivated, customer centric, and can be effective working independently. It is necessary to be a team player and possess a positive and up-beat attitude. This position is with Moulder Insurance agency who represents Geico. This is a full-time position and is paid hourly. GEICO is one of the largest automobile insurance companies in the state of Florida and a member of the Berkshire Hathaway Family. GEICO is an aggressively growing company; our customers come for the savings but stay for the outstanding service. Benefits Annual Base Salary + Bonus Opportunities Paid Time Off (PTO) Health Insurance Dental Insurance Vision Insurance Hands on Training Mon-Fri Schedule Retirement Plan Responsibilities Sell insurance products and educate the client on the product(s) Generate insurance quotes; assist with customer service requests as instructed and allowed by GEICO. Complete Evidence of Insurance requests. Service client insurance purchasing needs and/or questions in a positive manner Conduct business over the telephone and face-to-face in a clear and concise manner while providing positive and engaged customer experience. Engage in suggestive selling while discussing needs and options with the client Conduct needs-based customer policy reviews and coverage updates instructed and allowed by GEICO. Maintain an acceptable attendance and punctuality history Filing documents such as policyholder records Occasionally participate in marketing events. Other duties may be assigned as necessary Requirements Hold a current 440 or 220 license. If the incumbent does not possess either at the time of hire, it must be obtained within days of employment. Be able to work full time Monday Friday from 8:30 a.m. to 5:00 p.m. and be able to rotate working on Saturdays from 10:00 a.m. to 12:00 p.m. in exchange for two hours off during the following work week. Also be able to occasionally participate in some full-day marketing events on Saturdays in exchange for a full-day off during the following work week. Be a highly motivated individual and self-driven. Must be dependable. Strong attention to detail, time-management, and decision-making skills. Can work comfortably in a fast-paced and high call-center-like environment. Excellent verbal and written communication and interpersonal skills. Must be cleared for credentials required by the agency product line proprietor. Have a clean driving, criminal and credit history (background and credit check will be performed) Must be reliable and can stay focused and work through adversity. Must be able to multi-task. Strong computer, typing, and grammar skills are needed. Prior sales experience and customer service background is preferred. A high-school or equivalent education
    $35k-40k yearly est. 24d ago
  • Samsung Customer Service & Account Reps Needed

    Excel Management Group 4.0company rating

    Call center agent job in Panama City, FL

    Our mission is to build connections between our clients and their potential customer base by creating a standard of excellence and providing top notch service while, fostering our team's growth through a rewarding and progressive environment. The growth of our team members is our highest priority. We are passionate about delivebring quality and results. Excel Management Group values teamwork within our agency and strives for good partnerships across all platforms. Job Description Enthusiastic, Sports Minded Reps Needed - Perfect for New Grads! Talk sports, movies, and entertainment while building a career representing DIRECTV, the world's number one satellite entertainment company. At EMG, we work inside some of the world's largest retailers acquiring new customers for Direct, helping directv promote their new products and services. Helping Directv build and enhance their marketing leading brand. We offer a Competitive Hourly Wage (Based on 40 hours), PLUS omission and Weekly Bonuses. Our representatives receive a Guaranteed Pay Check at the end of each week. Our commission plan is very attractive. The most successful employees earn well above their guarantee! The sky is the limit as we have the opportunity to staff hundreds of retail locations throughout the country. Qualifications We are looking for future leaders to grow into management roles within our company while focusing on the following areas: ~ Development of marketing campaigns and strategies ~ Customer Service and client Acquisition ~ Implementation of product launches ~ Rigorous leadership training ~ Those that excel leading and training others may be provided with the opportunity to open their own business representing our clients ~ In-store promotional advertising If you are a candidate looking for a opportunity to grow with us in an exciting, fast- paced career, THEN APPLY TODAY! THESE POSITIONS ARE IMMEDIATE AND FULL-TIME! Management will review all submitted resumes and contact those they feel are most qualified. THIS IS NOT A DOOR TO DOOR SALES OR TELEMARKETING POSITION! Additional Information All your information will be kept confidential according to EEO guidelines.
    $28k-34k yearly est. 1d ago
  • Customer Service Representative

    A Superior Mechanical

    Call center agent job in Panama City Beach, FL

    Job Description At A Superior Air Conditioning Company, we've been proudly serving the Emerald Coast since 2003, delivering dependable residential and commercial HVAC solutions across Panama City Beach, Santa Rosa Beach, Destin, and the surrounding areas. With a commitment to excellence and community, we provide top-quality maintenance, repairs, and installations that keep our customers comfortable year-round. As we continue to grow, we're seeking an experienced Customer Service Representative to join our team and provide outstanding support to our customers and field technicians with professionalism, efficiency, and care. Why Work With Us Proven Reputation: Join a locally trusted HVAC company with over 20 years of excellence and a strong presence in the community. Career Growth: Build your future with ongoing training, professional development, and clear paths for advancement. Earn More: Benefit from a competitive pay structure with multiple bonus programs and incentives designed to boost your income. Benefits We Offer 50% company-paid medical insurance for the employee 50% company-paid vision and dental insurance for the employee 401(k) retirement plan with 4% company match 7 paid holidays Paid Vacation: 1 week after 1 year of service, 2 weeks after 3 years, and 3 weeks after 5 years of employment. Quarterly BBQ cookouts and an annual Christmas celebration Work Hours: Monday - Friday, 8 am - 4 pm with rotational weekends during the summer. Pay Scale: $18 - $20/h depending on experience + spiffs program. On average, our CSRs earn an additional $250-$300 per month through performance incentives. Position Summary: The Customer Service Representative serves as the primary point of contact for customers, managing inbound inquiries, scheduling service appointments, and addressing concerns with professionalism and efficiency. This role also involves proactive outbound calls to follow up on completed services and inside sales responsibilities, including recommending additional products and services tailored to customer needs. The CSR collaborates closely with the service team to ensure timely solutions, fosters positive customer relationships, and supports the overall growth and success of the company. Required Qualifications Minimum of 2 years' experience in customer service, call center, or telemarketing Experience in the HVAC or home services industry is a plus, but not required Sales experience is a plus Excellent communication skills, both verbal and written Strong organizational and multitasking abilities Proficiency with Microsoft Office/Google workspace tools Experience with Service Titan is preferred Positive, professional attitude with a commitment to customer satisfaction Ability to remain calm and effective in a fast-paced environment Problem-solving skills and attention to detail
    $18-20 hourly 4d ago
  • Customer Service Representative

    Quipt Home Medical, Corp

    Call center agent job in Panama City, FL

    Requirements Qualifications High School Diploma or equivalent Previous experience in a Clerical or Customer Service environment Knowledge of Microsoft Office (Word, Excel) etc. Proficient general office skills (typing, computer, fax, filing, multiple phone line) Neat personal appearance with pleasing manner and interpersonal skills · Strong communication skills with capacity to make independent decisions · Medicare/Medicaid and insurance billing, bookkeeping or medical office experience preferred Continuing Education As designated by management to include company in services and off-site training programs as appropriate to industry and position. FLSA Status Non-Exempt Licenses, etc. None
    $25k-33k yearly est. 5d ago
  • Customer Service Representative - State Farm Agent Team Member

    Andrew Reuther-State Farm Agent

    Call center agent job in Panama City, FL

    Job DescriptionBenefits: 401(k) Bonus based on performance Competitive salary Flexible schedule Health insurance Opportunity for advancement Paid time off Training & development ROLE DESCRIPTION: As a Customer Service Representative - State Farm Agent Team Member with Andrew Reuther - State Farm Agent, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES: Answer customer inquiries and provide policy information. Assist clients with policy changes and updates. Process insurance claims and follow up with clients. Maintain accurate records of customer interactions. QUALIFICATIONS: Strong communication and interpersonal skills. Detail-oriented and able to multitask. Previous customer service experience preferred.
    $25k-33k yearly est. 20d ago
  • Customer Service Representative - State Farm Agent Team Member

    Michael Lovchuk-State Farm Agent

    Call center agent job in Panama City, FL

    Job DescriptionBenefits: 401(k) matching Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products. Responsibilities Establish customer relationships and follow up with customers, as needed. Use a customer-focused, needs-based review process to educate customers about insurance options. Develop leads, schedule appointments, identify customer needs, and market appropriate products and services. As an Agent Team Member, you will receive... 401(k) matching Hourly pay plus commission/bonus Health benefits allowance Paid time off (vacation and personal/sick days) Flexible hours Growth potential/Opportunity for advancement within my agency Requirements Interest in marketing products and services based on customer needs Excellent communication skills - written, verbal and listening People-oriented Detail oriented Proactive in problem solving Able to learn computer functions Ability to work in a team environment If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process. This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm.
    $25k-33k yearly est. 32d ago
  • Customer Service Rep (08618) - 6547 N Highway 231

    Domino's Franchise

    Call center agent job in Panama City, FL

    Job Description Customer Service Representative Duties & Responsibilities: We are looking for Customer Service Representatives with hustle, personality and people skills. Customer Service Representatives are responsible for greeting customers, answering phones, providing outstanding customer service. Your job responsibilities would include (but are not limited to): Greeting customers and taking orders with a smile! Operating the cash register and collecting payment from customers. Making consistent products within Domino's Pizza guidelines. Maintaining a clean and organized work environment from our customer's viewpoint. Maintain a professional appearance at all times in compliance within the Domino's Pizza Grooming Standards. What are we looking for? A fun and friendly person, who is comfortable talking to strangers. A team player who is punctual and has a positive attitude! You are at least 16 years of age. Pass a Criminal Background check. Additional Information All your information will be kept confidential according to EEO guidelines.
    $25k-33k yearly est. 16d ago
  • RC Hospitality Solutions PT - Owner Services Agent Majestic Beach Resort

    RC Hospitality Solutions and 30A Escapes

    Call center agent job in Panama City Beach, FL

    You should join our team if you can answer yes to any of the following: Great attitude and approach to Guests and Team Members Thinks and acts quickly in a fast-paced, high-volume environment Provides a customized experience for every Guest RC Hospitality Solutions is one of the few well-established and influential hospitality management companies in Northwest Florida, managing food and beverage, HOAs, and resort activities for some of the largest properties in the Florida Panhandle. Associates will tell you: We don't sell souvenirs; we make memories. We are committed to our values of Integrity, Teamwork, Accountability, Service, Loyalty, Respect, and FUN! Position Summary/Objective: Responsible for controlling entry to non-rental units, as approved by unit owner and also responsible for providing administrative support for Community Association Manager. ***Work schedule is typically Sunday-Monday*** Essential Functions Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions. Control and document all entries to non-rental units, as approved by unit owner; including vendors, guests and employees. Issue and maintain records on owner vehicle decals. Provide administrative/clerical support for Association Manager and Maintenance Manager. Control all lost and found items. Other duties as assigned. Qualification Standards: Education High school or equivalent education preferred. Experience Previous customer service/administrative support experience required, preferably in a resort environment. Working knowledge of Microsoft Office products: Word, Excel and Outlook. Licenses or Certificates Must possess valid Drivers License. Each associate brings unique skills, talents, experience, history, and culture to our company. We offer competitive wages, paid time off, a supportive team, training and development programs, and a beautiful working environment along the World's Most Beautiful Beaches! Come join one of the fastest-growing companies in our area as we strive to exceed expectations and build lifelong memories for our guests.
    $20k-28k yearly est. Auto-Apply 6d ago
  • Customer Service Representative - State Farm Agent Team Member

    Jim Dickerson-State Farm Agent

    Call center agent job in Panama City Beach, FL

    Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products. Responsibilities: Establish customer relationships and follow up with customers, as needed. Use a customer-focused, needs-based review process to educate customers about insurance options. Develop leads, schedule appointments, identify customer needs, and market appropriate products and services. As an Agent Team Member, you will receive... Hourly pay plus commission/bonus Paid time off (vacation and personal/sick days) Growth potential/Opportunity for advancement within my agency Licensing paid by agent Requirements: Interest in marketing products and services based on customer needs Excellent communication skills - written, verbal and listening People-oriented Detail oriented Proactive in problem solving Able to learn computer functions Ability to work in a team environment If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process. This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm.
    $25k-33k yearly est. 26d ago
  • Property Service Agent (Inspector)

    Benchmark Management

    Call center agent job in Miramar Beach, FL

    Full-time Description Job Title: Property Services Agent Job Summary: We are seeking a diligent and detail-oriented Property Services Agent to join our team. The ideal candidate will be responsible for conducting property inspections, managing inventory, and ensuring the overall quality control of our managed properties. This role requires timely task completion, effective communication, and coordination with various vendors and contractors. Key Responsibilities: Property Inspections: Continually conduct thorough property inspections to assess maintenance needs, cleanliness, and overall property condition. Serve as the eyes of the property, providing valuable information and updates to the team. Inventory and Quality Control: Conduct inventory inspections and quality control checks to maintain high standards in managed properties. Maintain detailed records of supplies, comments, and charges within the Breezeway system. Timely Task Completion: Perform all assigned tasks in a timely manner, ensuring efficiency in property management operations. Provide full notation of completed tasks and verify the status of pending tasks. Administrative and Operational Duties: Undertake administrative duties related to property management, including documentation and reporting. Update and maintain all relevant information within the Breezeway system. Coordination with Vendors: Work collaboratively with existing vendors such as landscaping, TV/internet providers, pool companies, and pest control. Coordinate property improvements, deliveries, and projects with the Operations and Service Administrator (OSA). Vendor and Contractor Oversight: Assess the performance of property vendors and contractors, coordinating with the assigned OSA. Assist in onboarding new vendors and ensure they are aligned with company standards. Maintenance Coordination: Collaborate with Maintenance to ensure all tasks are completed to satisfaction. Monitor deep cleaning processes in assigned properties and coordinate with housekeeping. Qualifications: Previous experience in property management or related field. Strong organizational and multitasking skills. Excellent communication and interpersonal abilities. Proficiency in using property management software, specifically Breezeway. If you are a proactive individual with a keen eye for detail and a passion for delivering exceptional property services, we invite you to apply for this exciting opportunity. Join us in ensuring our managed properties are maintained to the highest standards for the satisfaction of our clients and residents. Requirements Job Requirements: Minimum of [1] year of experience in property management preferred. Familiarity with Breezeway or similar property management software. Ability to work independently and collaboratively within a team. Strong problem-solving skills and attention to detail. Excellent time management skills to ensure tasks are completed efficiently. Valid Florida driver's license and reliable transportation with driving record in good standing. If you are a proactive individual with a keen eye for detail and a passion for delivering exceptional property services, we invite you to apply for this exciting opportunity. Join us in ensuring our managed properties are maintained to the highest standards for the satisfaction of our clients and residents. Salary Description $40,000-$42,000
    $40k-42k yearly 60d+ ago
  • Customer Service Representative - Patient Registration

    R1 Revenue Cycle Management

    Call center agent job in Port Saint Joe, FL

    Shift Hours: Monday - Friday, 9:00 AM - 3:30 PM R1 is the leading provider of technology-driven solutions that transform the patient experience and financial performance of hospitals, health systems and medical groups. We are the one company that combines the deep expertise of a global workforce of revenue cycle professionals with the industry's most advanced technology platform, encompassing sophisticated analytics, AI, intelligent automation, and workflow orchestration. As our Customer Service Representative, you'll work to help our patients check into the hospital. It's fast-paced on occasion and you'll be the person they rely on to answer questions during registration. You'll build trust in these interactions by collecting information accurately and quickly but also by listening with compassion - not just to hear information, but to address their fears, concerns, and questions. To thrive in this job, you'll need to be a confident multi-tasker who is a quick study with technology and can type and answer phones. You don't need to have any previous experience or knowledge in healthcare. Since this is a hospital/lab environment, you will need to be prepared to see illness and injuries. We'll teach you everything you need to know, which makes this a perfect starting point to launch your healthcare career. You must also be up to date on all vaccinations, pass a drug test, and pass a background check prior to hire. Here's what you can expect working in Patient Registration (Customer Service): * Working on computers and answering phones to intake information in a busy environment. You'll work across multiple screens collecting details that must be input correctly between physician and nurse check-ins. You should feel comfortable working across multiple programs and typing as quickly as patients can talk. You will work around clinicians interrupting the registration process for emergent clinical care. * Helping people who may be very ill or worried. We're not human computers intaking information. Patients need you to be there for them and listen carefully to ease their anxiety. You'll ask follow-up questions and build rapport in real time. * Fast-paced work environment, often on your feet assisting patients complete their registration. While collecting patient and insurance information may seem straightforward, there is a lot of variation in health plans and coverage, that will require knowledge through training. While the data you collect may be predictable, the people you'll get it from aren't. You must work quickly and expect the unexpected. This is not a casual desk job. * A team you can rely on. We care about your progress toward career goals. This is just the first step of your healthcare career at R1 RCM Inc. Requirements: * High School Diploma or GED * Excellent customer service experience For this US-based position, the base pay range is $15.00 - $20.28 per hour . Individual pay is determined by role, level, location, job-related skills, experience, and relevant education or training. The healthcare system is always evolving - and it's up to us to use our shared expertise to find new solutions that can keep up. On our growing team you'll find the opportunity to constantly learn, collaborate across groups and explore new paths for your career. Our associates are given the chance to contribute, think boldly and create meaningful work that makes a difference in the communities we serve around the world. We go beyond expectations in everything we do. Not only does that drive customer success and improve patient care, but that same enthusiasm is applied to giving back to the community and taking care of our team - including offering a competitive benefits package. R1 RCM Inc. ("the Company") is dedicated to the fundamentals of equal employment opportunity. The Company's employment practices , including those regarding recruitment, hiring, assignment, promotion, compensation, benefits, training, discipline, and termination shall not be based on any person's age, color, national origin, citizenship status, physical or mental disability, medical condition, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status or any other characteristic protected by federal, state or local law. Furthermore, the Company is dedicated to providing a workplace free from harassment based on any of the foregoing protected categories. If you have a disability and require a reasonable accommodation to complete any part of the job application process, please contact us at ************ for assistance. CA PRIVACY NOTICE: California resident job applicants can learn more about their privacy rights California Consent To learn more, visit: R1RCM.com Visit us on Facebook
    $15-20.3 hourly Auto-Apply 54d ago
  • Captain - Customer Service

    Dave & Buster's, Inc. 4.5company rating

    Call center agent job in Panama City Beach, FL

    Dave & Buster's is different from everywhere else. No two days are ever the same. Time will fly by serving hundreds of people with flexible schedules you can accommodate school or other jobs. Plus, your co-workers are awesome! Dave & Buster's offers an attractive benefits package for many positions, including medical, dental, vision, 401K, FREE GAMES and more. POSITION SNAPSHOT: Our Captain position ensures Guests' initial impressions with Dave & Buster's are positive and welcoming. The Captain's position requires a strong communicator who will guide our Guests through their Midway, retail, game rental and dining experiences. Our Captains also act as an initial point of contact in the enforcement of house policies and maintaining the safety and security of the unit. NITTY GRITTY DETAILS: * Delivers an unparalleled Guest experience through the best combination of food, drinks and games in an ideal environment for celebrating all out fun. * Acts as an initial point of contact in matters concerning safety and security in all areas: front door, Viewpoints, Midway, bar areas, kitchen and back of house areas, dining areas, private event rooms and restrooms. * Acts as ambassador to the building, assisting Guests with all requests and answers questions as needed. * Greets Guests with a positive attitude and enthusiasm while performing multiple job functions. Smiles and greets Guests upon entering. * Keeps immediate supervisor promptly and fully informed of all problems or unusual matters of significance and takes prompt corrective action where necessary or suggests alternative courses of action. * Provides timely and accurate service while managing wait times and communicating information as needed to Guests, Team Members and Managers. * Competently diffuses difficult Guest situations while protecting the integrity and safety of our staff, building and house policies. * Assists with the maintenance and upkeep of the Viewpoint and Midway areas. * Assists in the cleanliness and organization of the rental equipment. Ensures all billiard supplies are stocked, properly cleaned and maintained to maximize costs and decrease loss. * Checks for restocking of necessary supplies. Brings all areas up to standard. * Assists in the rental of Billiards and Shuffleboards, maintaining and resetting the area after each use. * Assists with the set up and break down of special events functions as directed by management. * Provides game assistance by promptly notifying Support Technicians or Management as needed. * Assists and directs Guests to Kiosk areas and answer questions as needed. * Ensures that our Guests adhere to house policies as outlined and informs management of any issues. * Bids farewell to Guests leaving. Ensures everything was satisfactory and invites Guests to return. * Assists other Team Members as needed or as business dictates. * Maintains a favorable working relationship with all other company Team Members to foster and promote a cooperative and harmonious working climate that will be conducive to maximum Team Member morale, productivity and efficiency/effectiveness. * Is dressed in accordance with dress guidelines, looking neat, clean and professional at all times. * Must demonstrate ability to read and communicate in English. * Must be at least 18 years of age. Requirements STUFF OUR ATTORNEYS MAKE US WRITE: The physical demands described here are representative of those that must be met by a Team member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this position, the Team member will regularly be required to: * Work days, nights, and/or weekends as required. * Work in environments with both hot and cold temperatures such as freezers and around cooking equipment. * Work in noisy, fast paced environment with distracting conditions. * Read and write handwritten notes. * Lift and carry up to 30 pounds. * Move about facility and stand for long periods of time. * Walk or stand 100% of shift. * Reach, bend, stoop, mop, sweep and wipe frequently. The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of personnel so classified in this position. As an equal opportunity employer, Dave & Buster's is dedicated to our policy of nondiscrimination in all aspects of employment, and we comply with all Federal, State and Local laws regarding nondiscrimination. Dave and Buster's is proud to be an E-Verify Employer where required by law. Salary * Compensation is from $12 - $13.5 per hour Salary Range: 12 * 13.5 We are an equal opportunity employer and participate in E-Verify in states where required.
    $12-13.5 hourly Auto-Apply 16d ago
  • Customer Service Rep (08618) - 6547 N Highway 231

    Domino's Pizza 4.3company rating

    Call center agent job in Panama City, FL

    Customer Service Representative Duties & Responsibilities: We are looking for Customer Service Representatives with hustle, personality and people skills. Customer Service Representatives are responsible for greeting customers, answering phones, providing outstanding customer service. Your job responsibilities would include (but are not limited to): Greeting customers and taking orders with a smile! Operating the cash register and collecting payment from customers. Making consistent products within Domino's Pizza guidelines. Maintaining a clean and organized work environment from our customer's viewpoint. Maintain a professional appearance at all times in compliance within the Domino's Pizza Grooming Standards. What are we looking for? A fun and friendly person, who is comfortable talking to strangers. A team player who is punctual and has a positive attitude! You are at least 16 years of age. Pass a Criminal Background check. Qualifications Additional Information All your information will be kept confidential according to EEO guidelines.
    $20k-27k yearly est. 47d ago
  • Licensed Insurance Customer Service Representative

    Jessica Lyng Agency

    Call center agent job in De Funiak Springs, FL

    Job Description ** Candidate Must Have an Active Property & Casualty License To Be Considered ** Jessica Lyng Agency is more than just an insurance agencywere a community of dedicated professionals committed to delivering exceptional service while fostering personal and professional growth. With a vision to become the most respected Allstate agency in the state, we operate on a foundation of collaboration, accountability, and continuous learning. Our agency is built on core values of excellence, innovation, and teamwork, making us a standout employer in the insurance industry. We are seeking a motivated Licensed Insurance Customer Service Representative to join our growing team. This role offers a competitive base salary with additional earning potential through performance bonuses. Year-end earnings can be between $45,000 to $60,000. With a clear path for career advancement, ongoing training, and a supportive leadership team, this is the perfect opportunity to build a rewarding career in the insurance industry. Whether youre handling client inquiries, processing policies, or collaborating with colleagues, your contributions will be valued and rewarded. Take the next step in your career with Jessica Lyng Agency, where your growth, success, and work-life balance are our top priorities. Apply Today and discover how we can help you achieve your professional goals! Benefits Annual Base Salary + Bonus Opportunities Paid Time Off (PTO) Flexible Schedule Mon-Fri Schedule Career Growth Opportunities Retirement Plan Evenings Off Weekends Off Flexibility with Work Location (Hybrid Optional) Responsibilities Handle policy servicing, including endorsements, billing inquiries, and payment processing. Deliver prompt, professional, and friendly support to clients via phone, email, or in-person interactions. Build strong client relationships and proactively follow up to improve policy retention. Maintain accurate client records and ensure all transactions adhere to industry regulations. Identify client needs and refer opportunities to the sales team for additional policies or coverage enhancements. Requirements Candidate must have an Active Property & Casualty license to be considered. Strong communication and customer service skills with a client-focused mindset. Excellent attention to detail and organizational skills for managing policy changes and client records. Problem-solving abilities and resourcefulness to address client concerns effectively. Preferred experience with Florida insurance policies, including Allstate and brokered carrier home insurance.
    $45k-60k yearly 13d ago
  • Customer Service Representative

    Quipt Home Medical

    Call center agent job in Panama City, FL

    Quipt Home Medical is a rapidly growing leader in the provision of clinical respiratory equipment and service in the durable medical equipment industry. We are looking for driven individuals to come grow with us. Customer Service Representative Position Reports To Branch Manager/CSR Director Position Summary As a Customer Service Representative, you are a direct point of contact for any patient, care giver, referral source, or commercial account that contacts Care Medical either in person, over the telephone or via the internet, to provide equipment and/or services. All CSSs are able to interact with customers to provide information in response to inquiries about products or services and to handle and resolve any complaints. A CSS is to receive, qualify, and process, according to procedure, all customer orders in a timely, efficient, accurate, and courteous manner. A CSS is often involved in investigating and responding to customer inquiries regarding shipments, products, deliveries and complaints. Let's start with what's important to you. The Benefits..... * Medical Insurance- multiple plans to choose from * Dental & Vision Insurance * Short Term Disability & Long Term Disability Options * Life Insurance * Generous PTO plan * Paid Holidays * 401K * 401K match * Competitive Pay Essential Responsibilities: Have a comprehensive understanding of the following: * All products we carry * Companywide Policies, Procedures, Standards, Specifications, Guidelines and Training Programs * Basic Brightree Functions * Proper Intake Procedures * Insurance Verification and Eligibility * CMN Requirements and Prior Authorizations * Documentation Requirements of the Equipment * Patient's Financial Responsibilities (Deductible, Co-Insurance, Co-Pay, ABN/Upgrade) * Difference Between Verbal, Written and WOPD orders * Complaint Resolution Procedures * Answers the telephone using the company's professional greeting and taking complete, accurate and detailed messages. Transfers callers to appropriate person or voice mail number. * Greets all visitors coming on their arrival. Ensure that they are properly directed to the appropriate personnel who might assist them. * Distributes mail daily and monitors the fax machine for incoming transmissions. Distributes correspondence to appropriate personnel or mailbox depending on the priority of the correspondence. * Qualify orders by identifying the customer's diagnosis and insurance coverage and ensure verification of the necessary insurance reimbursement information to process the third party billing when appropriate. Informs customers of financial responsibility. * Inputs customers' orders or changes into the computer system timely. Processes work order and necessary paperwork as well as prescriptions for physicians. * Arranges for convenient customer delivery/pickup time with patient and/or caregivers. Conveys orders to Clinical Specialists and/or delivery personnel. * Handles customer complaints courteously using appropriate techniques, problem solving skills and follow-up logs. * Audits, confirms and files all deliveries, pick-up or exchange paperwork daily. Reviews various edit reports to assure accuracy. * Tracks active rentals, automatic reorders, and concentrator maintenance, processing in a timely as per policy and procedure. * Obtains appropriate prior authorization number and time frame from appropriate third party payer. Logs information into database. * Obtains verbal and written orders from physicians, discharge planners and other healthcare professionals as needed. * Ensure that all assigned procedures, including but not limited to, billing, posting, insurance, denials, inquiries, orders, and paperwork are processed in an accurate and timely manner. * All patient files and information are maintained and current at all times. * Participates in company training programs * Demonstrates excellent oral and written communication skills with referrals, handling complaints and qualifying orders. * Timely filing of all necessary paperwork into patient charts. * Assist in working various computer reports for quality assurance. * Instruct the customer or caregiver in the proper and safe use of all equipment delivered in the store and provide each customer with the appropriate PIC sheet or other instructional material. Obtain required signatures and provide customers with a copy of the signed Delivery and Customer Information Checklists. * Strict adherence to all company policies and procedures. * Performs schedules hours, staggered shifts in accordance to the needs of the company. * Perform all above duties in other company locations when required. * May perform other duties not specifically listed in this position description as assigned by supervisor. * Continually strive to develop your knowledge and skills in all areas of your job. Requirements Position Qualifications * High School Diploma or equivalent * Previous experience in a Clerical or Customer Service environment * Knowledge of Microsoft Office (Word, Excel) etc. * Proficient general office skills (typing, computer, fax, filing, multiple phone line) * Neat personal appearance with pleasing manner and interpersonal skills · Strong communication skills with capacity to make independent decisions · Medicare/Medicaid and insurance billing, bookkeeping or medical office experience preferred Continuing Education As designated by management to include company in services and off-site training programs as appropriate to industry and position. FLSA Status Non-Exempt Licenses, etc. None
    $25k-33k yearly est. 4d ago
  • RC Hospitality Solutions PT - Owner Services Agent Majestic Beach Resort

    RC Hospitality Solutions and 30A Escapes LLC

    Call center agent job in Panama City Beach, FL

    Job Description You should join our team if you can answer yes to any of the following: Great attitude and approach to Guests and Team Members Thinks and acts quickly in a fast-paced, high-volume environment Provides a customized experience for every Guest RC Hospitality Solutions is one of the few well-established and influential hospitality management companies in Northwest Florida, managing food and beverage, HOAs, and resort activities for some of the largest properties in the Florida Panhandle. Associates will tell you: We don't sell souvenirs; we make memories. We are committed to our values of Integrity, Teamwork, Accountability, Service, Loyalty, Respect, and FUN! Position Summary/Objective: Responsible for controlling entry to non-rental units, as approved by unit owner and also responsible for providing administrative support for Community Association Manager. ***Work schedule is typically Sunday-Monday*** Essential Functions Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions. Control and document all entries to non-rental units, as approved by unit owner; including vendors, guests and employees. Issue and maintain records on owner vehicle decals. Provide administrative/clerical support for Association Manager and Maintenance Manager. Control all lost and found items. Other duties as assigned. Qualification Standards: Education High school or equivalent education preferred. Experience Previous customer service/administrative support experience required, preferably in a resort environment. Working knowledge of Microsoft Office products: Word, Excel and Outlook. Licenses or Certificates Must possess valid Drivers License. Each associate brings unique skills, talents, experience, history, and culture to our company. We offer competitive wages, paid time off, a supportive team, training and development programs, and a beautiful working environment along the World's Most Beautiful Beaches! Come join one of the fastest-growing companies in our area as we strive to exceed expectations and build lifelong memories for our guests. Powered by JazzHR cTmlc24Y48
    $20k-28k yearly est. 7d ago
  • Customer Service Representative - Patient Registration

    R1 Revenue Cycle Management

    Call center agent job in Port Saint Joe, FL

    Shift Hours: Monday - Friday 8:00 AM - 4:30 PM R1 is the leading provider of technology-driven solutions that transform the patient experience and financial performance of hospitals, health systems and medical groups. We are the one company that combines the deep expertise of a global workforce of revenue cycle professionals with the industry's most advanced technology platform, encompassing sophisticated analytics, AI, intelligent automation, and workflow orchestration. As our Customer Service Representative, you'll work to help our patients check into the hospital. It's fast-paced on occasion and you'll be the person they rely on to answer questions during registration. You'll build trust in these interactions by collecting information accurately and quickly but also by listening with compassion - not just to hear information, but to address their fears, concerns, and questions. To thrive in this job, you'll need to be a confident multi-tasker who is a quick study with technology and can type and answer phones. You don't need to have any previous experience or knowledge in healthcare. Since this is a hospital/lab environment, you will need to be prepared to see illness and injuries. We'll teach you everything you need to know, which makes this a perfect starting point to launch your healthcare career. You must also be up to date on all vaccinations, pass a drug test, and pass a background check prior to hire. Here's what you can expect working in Patient Registration (Customer Service): * Working on computers and answering phones to intake information in a busy environment. You'll work across multiple screens collecting details that must be input correctly between physician and nurse check-ins. You should feel comfortable working across multiple programs and typing as quickly as patients can talk. You will work around clinicians interrupting the registration process for emergent clinical care. * Helping people who may be very ill or worried. We're not human computers intaking information. Patients need you to be there for them and listen carefully to ease their anxiety. You'll ask follow-up questions and build rapport in real time. * Fast-paced work environment, often on your feet assisting patients complete their registration. While collecting patient and insurance information may seem straightforward, there is a lot of variation in health plans and coverage, that will require knowledge through training. While the data you collect may be predictable, the people you'll get it from aren't. You must work quickly and expect the unexpected. This is not a casual desk job. * A team you can rely on. We care about your progress toward career goals. This is just the first step of your healthcare career at R1 RCM Inc. Requirements: * High School Diploma or GED * Excellent customer service experience For this US-based position, the base pay range is $15.00 - $20.28 per hour . Individual pay is determined by role, level, location, job-related skills, experience, and relevant education or training. The healthcare system is always evolving - and it's up to us to use our shared expertise to find new solutions that can keep up. On our growing team you'll find the opportunity to constantly learn, collaborate across groups and explore new paths for your career. Our associates are given the chance to contribute, think boldly and create meaningful work that makes a difference in the communities we serve around the world. We go beyond expectations in everything we do. Not only does that drive customer success and improve patient care, but that same enthusiasm is applied to giving back to the community and taking care of our team - including offering a competitive benefits package. R1 RCM Inc. ("the Company") is dedicated to the fundamentals of equal employment opportunity. The Company's employment practices , including those regarding recruitment, hiring, assignment, promotion, compensation, benefits, training, discipline, and termination shall not be based on any person's age, color, national origin, citizenship status, physical or mental disability, medical condition, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status or any other characteristic protected by federal, state or local law. Furthermore, the Company is dedicated to providing a workplace free from harassment based on any of the foregoing protected categories. If you have a disability and require a reasonable accommodation to complete any part of the job application process, please contact us at ************ for assistance. CA PRIVACY NOTICE: California resident job applicants can learn more about their privacy rights California Consent To learn more, visit: R1RCM.com Visit us on Facebook
    $15-20.3 hourly Auto-Apply 32d ago
  • Customer Service Rep (03029) - 3620 US Hwy 98 W

    Domino's Franchise

    Call center agent job in Miramar Beach, FL

    ADVANCEMENT Many of our team members began their careers as delivery drivers and today are successful Domino's franchise owners. From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity. DIVERSITY Our mission is to recognize, appreciate, value and utilize the unique talents and contributions of all individuals. To create an environment where all team members, because of their differences, can reach their highest potential. SUMMARY STATEMENT We take pride in our team members and our team members take pride in Domino's Pizza! Being the best pizza delivery company in the world requires exceptional team members working together. At Domino's Pizza, our people come first! JOB REQUIREMENTS You must be 16 years of age or older. General Job Duties For All Store Team Members · Operate all equipment. · Stock ingredients from delivery area to storage, work area, walk-in cooler. · Prepare product. · Receive and process telephone orders. · Take inventory and complete associated paperwork. · Clean equipment and facility approximately daily. Training Orientation and training provided on the job. Communication Skills · Ability to comprehend and give correct written instructions. · Ability to communicate verbally with customers and co-workers to process orders both over the phone and in person. Essential Functions/Skills · Ability to add, subtract, multiply, and divide accurately and quickly (may use calculator). · Must be able to make correct monetary change. · Verbal, writing, and telephone skills to take and process orders. Motor coordination between eyes and hands/fingers to rapidly and accurately make precise movements with speed. · Ability to enter orders using a computer keyboard or touch screen. Work Conditions EXPOSURE TO · Varying and sometimes adverse weather conditions when removing trash and performing other outside tasks. · In-store temperatures range from 36 degrees in cooler to 90 degrees and above in some work areas. · Sudden changes in temperature in work area and while outside. · Fumes from food odors. · Exposure to cornmeal dust. · Cramped quarters including walk-in cooler. · Hot surfaces/tools from oven up to 500 degrees or higher. · Sharp edges and moving mechanical parts. SENSING · Talking and hearing on telephone. Near and mid-range vision for most in-store tasks. · Depth perception. · Ability to differentiate between hot and cold surfaces. TEMPERAMENTS The ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet strict quality control standards, deal with people, analyze and compile data, make judgments and decisions. Additional Information PHYSICAL REQUIREMENTS, including, but not limited to the following: Standing Most tasks are performed from a standing position. Walking surfaces include ceramic tile "bricks" with linoleum in some food process areas. Height of work surfaces is between 36" and 4". Walking For short distances for short durations Sitting Paperwork is normally completed in an office at a desk or table Lifting · Bulk product deliveries are made twice a week or more and are unloaded by the team member using a hand truck. · Deliveries may include cases of ingredients and supplies weighing up to 50 pounds with dimensions of up to 3' x 1.5'. · Cases are usually lifted from floor and stacked onto shelves up to 72" high. Carrying · Large cans, weighing 3 pounds, 7 ounces, are carried from the workstation to storage shelves. · Occasionally, pizza sauce weighing 30 pounds is carried from the storage room to the front of the store. · Trays of pizza dough are carried three at a time over short distances, and weigh approximately 12 pounds per tray. Pushing · To move trays which are placed on dollies. · A stack of trays on a dolly is approximately 24" - 30" and requires a force of up to 7.5 pounds to push. · Trays may also be pulled. Climbing Team members must infrequently navigate stairs or climb a ladder to change prices on signs, wash walls, perform maintenance. Stooping/Bending · Forward bending at the waist is necessary at the pizza assembly station. · Toe room is present, but workers are unable to flex their knees while standing at this station. · Duration of this position is approximately 30 - 45 seconds at one time, repeated continuously during the day. · Forward bending is also present at the front counter and when stocking ingredients. Crouching/Squatting Performed occasionally to stock shelves and to clean low areas. Reaching · Reaching is performed continuously; up, down and forward. · Workers reach above 72" occasionally to turn on/off oven controls, change prices on sign, and lift and lower objects to and from shelves. · Workers reaching down to perform such tasks as scooping cornmeal from a plastic barrel, or washing dishes. · Workers reach forward when obtaining topping ingredients, cleaning work surfaces, or answering phones. Hand Tasks · Eye-hand coordination is essential. Use of hands is continuous during the day. · Frequently activities require use of one or both hands. Shaping pizza dough requires frequent and forceful use of forearms and wrists. · Workers must manipulate a pizza peel when removing pizza from the oven, and when using the rolling cutter. · Frequent and/or forceful pinching is required in the assembly of cardboard pizza boxes. · Team Members must be able to grasp cans, the phone, the pizza cutter and pizza peel, and pizza boxes. Machines, Tools, Equipment, Work Aids Team Members may be required to utilize pencils/pens, computers, telephones, calculators, TDD equipment, pizza cutter and pizza peel.
    $25k-33k yearly est. 7d ago

Learn more about call center agent jobs

How much does a call center agent earn in Lynn Haven, FL?

The average call center agent in Lynn Haven, FL earns between $20,000 and $40,000 annually. This compares to the national average call center agent range of $23,000 to $41,000.

Average call center agent salary in Lynn Haven, FL

$28,000
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