Call center agent jobs in Madison, WI

Job DescriptionDescription We are seeking a motivated and detail-oriented Call Center Representative to join our dynamic team. In this role, you will be the first point of contact for our customers, providing exceptional service and support in a fast-paced environment. As a Call Center Representative, you will be responsible for handling incoming calls, addressing customer inquiries, and resolving issues efficiently. You will utilize your strong communication skills to create positive experiences for our clients and help them navigate our products and services. Pay:$38500- $50450 per year Job:Full time Key Responsibilities Respond to incoming calls and emails, addressing customer inquiries, requests, and concerns. Provide accurate information regarding our services, policies, and procedures. Troubleshoot issues and resolve customer complaints or escalate them to the appropriate department as needed. Maintain a positive, empathetic, and professional attitude toward customers at all times. Accurately log all customer interactions in our CRM system. Assist in following up with customers to ensure their issues are resolved and satisfaction is achieved. Collaborate with team members to improve overall customer service efficiency and satisfaction. Skills, Knowledge and Expertise High school diploma or equivalent required; additional education is a plus. Previous customer service or call center experience is preferred but not required. Strong verbal and written communication skills. Excellent listening skills and ability to empathize with customers. Proficiency in Microsoft Office Suite; familiarity with CRM software is an advantage. Ability to multitask and work effectively in a fast-paced environment. Reliable, organized, and detail-oriented. Benefits Competitive salary. Health, dental, and vision insurance. 401(k) retirement plan with company match. Paid time off and holidays. Opportunities for professional development and career advancement. Supportive and inclusive work environment

Job Description CSR II - Customer Care Specialist Pellitteri Waste Systems, Inc. Madison, WI, USA Compensation: $23.00 - $24.00/hour Employment Type: Full-Time Why Work Here? Do you consider yourself the BEST OF THE BEST in the Customer Service field? If so, we have a great team for you to join! Enjoy working for a growing family owned business that puts integrity, passion and pride into all of our work. Pellitteri Waste Systems, Inc., has been a locally owned and operated company for over 70 years. We are searching for an experienced, positive and enthusiastic full time Customer Care Specialist to join our team! Check out our CS Recruitment Video at ***************************** We offer: Competitive weekly pay Paid time off Free and low-cost Health Insurance options, dental and vision insurance 401k plan, with a generous match of up to 4% Responsibilities: Field customer calls relating to roll-off, front-load, residential, rotator, data destruction, and other services offered Take escalated phone calls and/or emails when necessary Have the necessary writing skills to answer municipalities and other customers via email Provide accurate service and pricing information to customer inquiries and sales Provide a high level of customer support for information requests, troubleshooting service issues and coordinate efforts with the CS department, dispatch and sales Participate in the planning and improvement of the departments processes Qualifications: 3-5 years of customer service experience preferred Ability to think critically and problem-solve with creative solutions Experience using various computer programs e.g. word processing, spreadsheets, calendars, etc. Proven experience with high level writing skills and experience with working with municipalities is preferred Outstanding interpersonal skills; demonstrated ability to work effectively with customers and staff Ability to prioritize, multitask, be detail-oriented and efficient Excellent written and verbal communication skills About Pellitteri Waste Systems, Inc.: Pellitteri Waste Systems, Inc. provides commercial and residential waste recovery systems, as well as at the customer site confidential document destruction. Our mission is to continue the family business and the Pellitteri's tradition of service by promptly responding to customer needs, offering individualized solutions, communicating effectively and following through. These solutions will be environmentally and fiscally responsible. Our commitment to safety, professionalism, staff and growth will foster an environment which benefits our team, clients and community. PWS, Inc. is An Equal Opportunity / Affirmative Action Employer. Company website: ************************* Company address: 7035 Raywood Road, Madison WI 53713

auburn-washburn DAKS, Inc owns and operates 41 Domino's Pizza stores in and around Houston, Texas and in and North Alabama. We're looking for great people to join our team! We believe in creating value and making a difference in customers' and Team Members' lives every day, one order at a time. Daks, Inc had its beginnings in 2003 when we opened our first Domino's Pizza store in Liberty, Texas. Over the next 15 years, we have grown to 41 stores in Texas, and Alabama, with over 1,000 employees. Daks, Inc is family owned and has created an extensive family of people passionate about pizza. Currently we have numerous employees with over 15 years of service, in an industry that routinely has over 100% annual employee turnover rates. Some have even moved on to become Domino's Pizza franchise owners. DAKS, Inc strives to grow our business by developing great, friendly people who will take pride in serving our customers with a smile, and a perfect product every time. Job Description We are looking for a customer-oriented service representative. A customer service representative, or CSR, provide product/service. The best CSRs are genuinely excited to help customers. Problem-solving comes naturally to customer care specialists. The target is to ensure excellent service standards, respond efficiently to customer inquiries and maintain high customer satisfaction. Responsibilities Manage large amounts of incoming calls Assist in preparing food orders Daily and weekly cleaning tasks Identify and assess customers' needs Handle customer complaints and provide appropriate solutions Follow procedures, guidelines and policies Qualifications Excellent communication and presentation skills Ability to multi-task, prioritize, and manage time effectively Customer Service Representatives must be at least 16 years of age. Additional Information All your information will be kept confidential according to EEO guidelines.

Join our dynamic team as we seek enthusiastic individuals with exceptional customer service skills for exciting opportunities in the car rental industry! Become an integral part of a welcoming team committed to delivering outstanding customer experiences. As a Sales & Customer Service Representative, your main focus will be catering to the diverse needs of our customers seeking rental services at our Madison airport location. You will be responsible for renting our cars and promoting our products and services. This includes processing contracts, listening to and identifying customer need and effectively up selling our offerings and services to enhance their travel experience while providing excellent customer service. Key Responsibilities: Assist customers in understanding our rental offerings, providing detailed information, and facilitating the rental process. Build and maintain strong customer relationships to ensure satisfaction and encourage repeat business. Clearly communicate and offer vehicle upgrades and additional products and services to enhance the customer's travel experience. Deliver accurate and comprehensive information, aiding customers in making well-informed rental decisions. Assist customers with vehicle exchanges, returns, future reservations, and any concerns they may have. Compensation & Benefits: Total Earning Potential: $45,000-$60,000+ per year. This will include an hourly base rate plus uncapped incentive bonuses for sales upgrades and additional services. Paid time off (PTO) that begins accruing from day one. Paid holidays, including your birthday! Comprehensive benefit package for full-time employees, including medical, dental, vision, life, and disability insurance. 401(k) retirement plan with generous company match. Employee discounts including discounts on car rentals and Avis/Budget vehicle purchases. Access to employee assistance program. Free parking. About us: Midwestern Wheels, Inc. is a proud licensee of Avis Budget Group, a leading provider of mobility solutions including Avis, Budget and Budget Truck brands. With over 65 years of experience and locations throughout Wisconsin, we are committed to delivering outstanding service and creating exceptional customer experiences. We have a loyal customer base because we truly care about our customers! At Midwestern Wheels, our culture sets us apart! Our employees are essential to our mission and are treated like part of the Midwestern Wheels family. We offer a supportive, respectful, and team-oriented workplace and invest in your success with training, professional development, and recognition for your hard work. Requirements Previous sales experience is beneficial but not required. Utilize proven sales techniques while consistently delivering exceptional customer experiences in a fast-paced setting. Demonstrate professionalism, enthusiasm, and outstanding communication skills with customers, colleagues, and management. Basic computer proficiency, including the ability to use email and reservation software. Strong problem-solving and conflict resolution skills. Minimum age of 18 and a valid driver's license with a good driving record. Salary Description $45,000 - $60,000 Annually

Copart, Inc. a technology leader and the premier online vehicle auction platform globally, with over 200 facilities located across the world, Copart links vehicle sellers to more than 750,000 buyers in over 190 countries. We believe in providing an unmatched experience, every day and everywhere, driven by our people, processes, and technology. The Customer Service Representative (CSR) provides exceptional customer service to internal and external customers of Copart. Through a thorough understanding of Copart practices, the CSR offers solutions that aid and facilitate a unique customer service experience. The primary function of this role is to obtain the release of vehicles that are located at body shops and/or other locations including residences. In addition to other office support functions as needed. The CSR is the face of the Company as they are often the first interaction our customers have with Copart. Through a thorough understanding of Copart practices, the CSR offers solutions that aid and facilitate a unique customer service experience. Understanding client needs and offering solutions and support. Position may expand to include Chat and Email Customer Support. Answer and place calls in a professional manner. Measured on call quality -- (Knowledge, level of professionalism, time to place follow-up calls) Focus on a call resolution& use company resources to gather information and offer solutions to meet customer needs. Other duties as assigned. Required Skills and Experience: One year of office support experience in a customer service role preferred High School diploma Excellent customer service skills and attitude Excellent written and verbal skills Proficient with office equipment Attention to detail Problem-solving Computer proficiency - MS Suite Typing speed 45WPM Professional appearance Ability to multi-task in a fast-paced environment Bilingual skills a plus Occasional overtime as needed Pay $18.00 - $20.29 per hour Benefits Summary: · Medical/Dental/Vision · 401k plus a company match · ESPP - Employee Stock Purchase Plan · EAP - Employee Assistance Program (no cost to you) · Vacation & Sick pay · Paid Company Holidays · Life and AD&D Insurance · Discounts Along with many other employee benefits. At Copart, we are focused on harnessing the power of diversity, inclusion, and collaboration. By embracing diverse perspectives, we open doors to innovation and unleash the full potential of our team. We are dedicated to fostering a workplace where everyone feels appreciated, included, and inspired to grow and contribute meaningfully. E-Verify Program Participant: Copart participates in the Department of Homeland Security U.S. Citizenship and Immigration Services' E-Verify program (For U.S. applicants and employees only). Please click below to learn more about the E-Verify program: E-verify Participation Right to Work

At PS Seasoning, we're not just about creating flavorful blends-we're about building something even more important: a family. Since 1986, we've mixed together the perfect blend of Customer Focus, Development, Family, Integrity, Teamwork, and Excellence to craft more than just award-winning seasonings-we've crafted a culture of support, respect, loyalty, and fun. Now, we're looking for our next key ingredient… You! Are you a natural relationship builder who loves helping others? Do you thrive in a fast-paced environment where no two days are the same? If so, our Customer Service Representative position might be your perfect flavor match. Reporting to our Customer Experience Manager, this role is all about delivering exceptional service, building strong customer relationships, and being the trusted voice our customers count on. 🎯 What You'll Be Doing: Be the go-to point of contact for a wide range of customer questions, concerns, and happy moments. Team up with Outside Sales Reps to provide seamless support to key accounts. Field calls, respond to emails, and make follow-ups that keep our customers smiling. Enter sales orders like a pro in your assigned territory. Work hand-in-hand with our accounting team to resolve billing and invoicing issues. Share pricing updates with key customers and ensure everything's accurate and up-to-date. Develop a solid understanding of our products to better assist (and upsell!) customers. Represent the PS brand with positivity and professionalism. Stay sharp on safety and good manufacturing practices. And yes… other exciting responsibilities as assigned! 🌟 What We're Looking For: High School diploma required; Associate's degree preferred. 3-5 years of experience in customer service or sales (food manufacturing is a bonus!). Excellent multitasker with a can-do attitude and a knack for staying organized. Microsoft Office wizard-especially in Word and Excel. A communication champ-both in person and online. Comfortable working independently and as part of a fun, focused team. You've got speed and accuracy when it comes to data entry. You're flexible, driven, and passionate about delivering results. 💚 Why You'll Love It Here: Be part of a tight-knit team that feels more like family. Work in a company where your voice matters and your ideas are welcome. Join a workplace that blends tradition, innovation, and a sprinkle of fun in everything we do. A few more details: This role does require onsite work at our Iron Ridge facility Core Office hours are 8:00am - 4:30pm Monday - Friday 8am - 4:30pm 40 hours a week

**_What Customer Service Operations contributes to Cardinal Health_** Customer Service is responsible for establishing, maintaining and enhancing customer business through contract administration, customer orders, and problem resolution. The Representative II, Customer Service Operations processes orders for distribution centers and other internal customers in accordance with scheduling, demand planning and inventory. The Representative II administers orders in internal systems and responds to customer questions, clearly communicating delays, issues and resolutions. This job also processes non-routine orders, such as product samples, and ensures that special requirements are included in an order. **_Responsibilities_** + Offer professional and timely service as a representative of Cardinal Health at-Home + Support an inbound call queue, providing assistance in placing orders, searching products, processing returns, responding to order inquiries, providing delivery updates, and answering questions + Process orders for distribution centers and internal customers in accordance to scheduling, demand planning and inventory + Provide problem resolution for order issues in a timely manner including delays + Process non-routine orders such as product samples that have special requirements + Multitask in a fast paced environment **_Qualifications_** + High School diploma, GED or equivalent, or equivalent work experience, preferred + 2-4 years experience in Customer Service preferred + Prior computer experience using Microsoft Office systems + Team-oriented mindset + Strong organizational skills and attention to detail + Excellent communication skills + A passion for healthcare **_What is expected of you and others at this level_** + Applies acquired job skills and company policies and procedures to complete standard tasks + Works on routine assignments that require basic problem resolution + Refers to policies and past practices for guidance + Receives general direction on standard work; receives detailed instruction on new assignments + Consults with supervisor or senior peers on complex and unusual problems + Other duties as assigned. **Anticipated hourly range:** $15.70 per hour to $22.50 per hour **Bonus eligible:** No **Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being. + Medical, dental and vision coverage + Paid time off plan + Health savings account (HSA) + 401k savings plan + Access to wages before pay day with my FlexPay + Flexible spending accounts (FSAs) + Short- and long-term disability coverage + Work-Life resources + Paid parental leave + Healthy lifestyle programs **Application window anticipated to close:** 02/11/2026 *if interested in opportunity, please submit application as soon as possible. _The hourly range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity._ _Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._ _Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._ _To read and review this privacy notice click_ here (***************************************************************************************************************************

About Kerry Kerry is the world's leading taste and nutrition company for the food, beverage and pharmaceutical industries. Every day we partner with customers to create healthier, tastier and more sustainable products that are consumed by billions of people across the world. Our vision is to be our customers' most valued partner, creating a world of sustainable nutrition. A career with Kerry offers you an opportunity to shape the future of food while providing you opportunities to explore and grow in a truly global environment. About the role Hybrid Role Monday and Friday Remote Tuesday , Wednesday and Thursday in Office Hours 8am to 5pm Act as the primary contact between the customer and Kerry, delivering a world class customer experience for our customers. Respond consistently to our customer's needs, understanding that customer relationships are built on positive engagements, outcomes and experiences. Demonstrate excellent customer service abilities and interpersonal skills, the ability to operate in a dynamic customer centric environment, providing consistent service to drive best in class service with the passion to support our customers. Role Priorities (1 - 3 years) * Build trusted relationships with assigned Strategic and Core customers, provide solutions, and continually delights them with a positive, customer-centric attitude. Provide professional timely, reliable, consistent and professional communication with internal and external customers. * Partner with Account Managers to keep them apprised of insights, issues and opportunities. Key Individual Accountabilities Relationship Management * Build trusted relationships with our customers, offers solutions and drives service excellence consistently delivering a differentiated best in class experience to our customers through knowledge, empowerment and partnership while enabling and encouraging increased customer loyalty, satisfaction and business growth. Pro-active Order Management * Proactively manage the customer order management in line with agreed processes, business terms and service levels, responsible for all internal and external (customer) order management engagement, resolution & communication. * Coordinating with the wider CC team, operating at cross enterprise level to ensure successful execution of customer's orders while driving accountability & best outcomes for our customers. * Demonstrates ability and willingness to take on additional responsibilities. * Supports Customer Service Management activities including Customer Insights, Customer Complaints, and Customer Reporting and end to end case order management. Escalation Management * Attend Control Tower Huddle daily and share relevant escalations to seek resolutions. Communicate and ensure responsiveness to the wider CC team. Service Excellence * Responsible for all aspects of customer engagement & communication, ensuring successful internal coordination of customer request management with timely resolution & responsiveness. * Anticipate, identifies and proactively resolve service issues by clarifying the customer's requirements, communicate solutions and provide proactive resolution to achieve customer satisfaction. * Proactive issue resolution and customer communications for post-sale activities. Performance Management * Identify and highlight operational issues and utilize knowledge and skills to offer solutions and recommend potential enhancements to our service to make it easier and more valuable for our customers to do business with Kerry. Consistently exceeding our Global Customer Service KPI's. * Responsible for customer data and systems accuracy to ensure successful execution of orders and requests * Focuses on creating a positive experience for the customer. Key responsibilities Communication Management * Provides professional, timely, reliable and consistent communication with our customers. * Navigates internally within Kerry to ensure timely proactive resolution of issues, queries, claims and complaints providing a seamless experience. * Manage customer communications related to service performance. Proactively communicates and de-escalates customer issues and identifies customer solutions and keeps relevant commercial stakeholder informed. * Communicates with supervisors on a regular basis. Demonstrating knowledge and expertise to create a positive experience for the customer. Stakeholder Management * Partners with our commercial teams & wider customer care keeping them apprised of insights, issues and opportunities. Participates in customer calls, key business review meetings and presentations as requested. * Develops strong relationships at a cross enterprise level, partner across all internal functions with a customer-focused mindset. Knowledge Management * Maintain up-to-date knowledge of products, customer businesses, processes and the marketplace. Builds relationships with assigned customers, provides solutions, and continually delights them with a positive, customer-centric attitude. The pay range for this position is $19.93 - $32.31 per hour. Kerry typically does not hire an individual at the top or near the top of the range, as we are a pay-for-performance company, and this range is set to continue to reward performance annually while in role. Compensation decisions are dependent on the facts and circumstances of each case. The specific compensation offered to a candidate within the above range may be influenced by a variety of factors including skills, qualifications, experience, and internal equity. Kerry offers a competitive benefits package, including medical, dental, vision, paid time off, a 401(k) plan with employee and company contribution opportunities, Employee Share Plan, Life, disability, and accident insurance, and tuition reimbursement. This job posting is anticipated to expire on 01-31-2026 Qualifications and skills * Bachelor's degree (or equivalent experience) Number of years 1-2 years in a customer facing role Industry / Sector Specific * Experience in customer service, account management or sales support, desirable if experience is in food, beverage or pharma sector. * Proficient in Microsoft applications. * Ability to navigate multiple systems simultaneously. * Order to invoice experience in SAP and SFDC (Salesforce). Management Level N/A Kerry is an equal opportunity employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age disability, protected veteran status or other characteristics protected by law. Kerry will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditional upon the successful completion of a background investigation and drug screen. Additional information can be found at Know Your Rights Workplace Discrimination is Illegal (dol.gov). Beware of scams online or from individuals claiming to represent us. A Kerry employee will not solicit candidates through a non-Kerry email address or phone number. In addition, Kerry does not currently utilise video chat rooms (e.g., Google Hangouts) to conduct interviews. Refuse any request that asks you to provide payment to participate in the hiring process (e.g., purchasing a "starter kit," investing in training, or something similar). Kerry will not ask you to pay any money at any point in the hiring process with the exception of reimbursable travel expenses. In addition, any payments made by Kerry will be from official firm accounts bearing the Kerry name. Recruiter Posting Type DNI

In business since 2000, LanceSoft is a nationally certified Minority Business Enterprise (MBE) that has established itself as a pioneer in providing highly scalable, cost-effective workforce solutions to a diverse set of customers across various industries in the United States. Headquartered in Virginia, LanceSoft currently operates out of several locations in the US and Canada. Job Description CSR is responsible for providing excellent customer service, to assist and support the Customer Service and Commercial teams by processing and amending Customer Service data and producing reports, quotations and contracts within designated system, in accordance with functional standard operating procedures. Key responsibilities: Provide an excellent customer service for customers, both internal and external. Receive orders from customers and manage them in line with company policy and systems, following them to shipment to ensure a quality of service. Build up close relationships with customers and commercial partners to gain their trust and answer and respond to customer queries in a timely and professional manner. Develop solid product knowledge and a strong understanding of the logistics of sending specific products. Work as part of a team and adopt a flexible approach to increase and maintain the quality of service. Build effective relationships with logistics and distribution where appropriate to understand the impact on customer service. Provide knowledge and accurate information to customers. Able to initiate and drive innovative growth projects. Produce and communicate quotations for customers, subsidiaries and distributors as requested and in line with their requirements To add and make amendments to the data, following the checking and authorizations process To be the recipient of data for the Customer Service function, relating to customer master, freight, licensing and other areas that Customer service are responsible for Following the procedures set down in the SOP, load data onto the designated system, primarily pricing, contracts, customer records, licensing and freight options within the agreed timelines. Build strong relationships with commercial to support and improve our quotation and tender offers Produce standard reports from designated system, for the use of Data Supervisor, Customer Service, Commercial and Logistics. Ongoing liaison with relevant functional data owners. To add and make amendments to the data, following the checking and authorisations process. Provide support, where necessary and able for the Customer Service team. Coordinating the data capture (e.g. Material master) and informing the relevant function. Maintaining auditable data records for internal and external audits. Support and advise Customer Service team with regard to data provided and required. Apply and learn from the knowledge proffered by the Centre of Excellence and Quality Assurance. Participate in development of the data team, through meetings and other planned events. Qualifications Required Qualifications: 1. Proven experience in customer service normally including at least 2-3 years of prior experience in customer service. 2. Experience with managing multiple projects. 3. Outstanding communication skills, both written and oral. 4. Competent with Excel and Word 5. Ability to work in a cross-functional cross-country team environment. 6. Ability to manage self and tasks in an appropriate manner 7. Excellent organizational and administrative skills 8. Attention to detail. 9. A calm and analytical approach to problem solving. 10. Willingness to work as part of a team 11. Ability to communicate using English (or local language) Additional Information Qualified applicants will receive consideration for employment without regard to their race, color, religion, sex, gender Identity, sexual orientation, national origin, age, disability, veteran status, pregnancy, or other status protected by law. We wish to thank all applicants for their interest and effort in applying for this position, however, only candidates selected for interviews will be contacted. No unsolicited agency referrals please.

Urgently Hiring!! $500 Sign on BONUS!! LendNation is looking for an energetic, positive Full Time Customer Service Representative to join our team! will work at Store 0252 located at 2925 E Washington Madison, WI 53704. The Customer Service Representative opportunity is a full time entry-level position that has great potential for the right person! We are looking for a team player with a mature work ethic, integrity, achieving personality and exceptional customer service skills! As a Customer Service Representative you will: Complete cash transactions for our customers Initiate customer loans Contact customers about past due payments Work rotating shifts and some Saturdays. You will have Sundays off! As a Customer Service Representative you will need to bring: Excellent customer service skills Cash Handling experience Ability to operate computers and standard office equipment preferred Safe, secure, reliable transportation and a valid driver's license and maintain auto insurance Ability to work with minimal supervision Reliable attendance is an essential requirement of the position Must be at least 18 years of age Must have proof of eligibility to legally work in the United States We offer our Customer Service Representatives: Monthly bonus program Steady hours, Paid Time Off, Paid Holidays BENEFITS: 401(k) Dental insurance Employee assistance program Health insurance Health savings account Life insurance Paid time off Referral program Vision insurance *Benefits available to full time employees. Each benefit available at varying lengths of employment. ABOUT THE COMPANY QCHI (LendNation) is a leading customer-focused provider of convenient financial solutions that meet the immediate needs of mainstream consumers. With more than 30-years of experience, QCHI has grown to become a trusted leader in the Alternative Financial Services marketplace, primarily providing credit options for consumers under-served by traditional banking institutions. Additionally, they have expanded services to include small businesses. Operating in the specialty finance industry, QCHI provides services through a network of approximately 230 branches in the United States and online in the U.S. under the brands LendNation and 310-Loan in Canada. QCHI provides consumers easy and hassle-free access to a variety of short-term loans as well as additional services such as check cashing and bill pay. Knowing that today's customer seeks convenient options and speed, QCH's products and services are focused on providing the financial solutions customers need and appreciate. The specialty finance consumer loan industry is rapidly evolving as customers search for greater convenience through online transaction capabilities and a broader spectrum of loan products. To meet these customer needs, improvements in technology, product/process development and innovation are critical to gaining market share and competitive scale. Geographically, QCHI's headquarters is based in Lenexa, Kansas. QCHI has approximately 700 employees across the United States. Learn more about QCHI (aka QC Holdings and LendNation) at our website www.qchi.com/company. This is a full time entry-level position that has great potential for the right person! We are looking for a team player with a mature work ethic, integrity, achieving personality and exceptional customer service skills! QCHI / LendNation is an Equal Opportunity Employer Customer Service Representative

Salary Description 40,000-42,000

Job Description Call Center Scheduling Coordinator Full-Time and Part-Time Opportunities Available On-Site - Oconomowoc, WI (Headquarters) Compensation & Benefits: $20.00/hour plus generous weekly, monthly, and/or quarterly performance incentives, along with a full suite of benefits including health, dental, and 401(k). Job Overview The Call Center Scheduling Coordinator plays a vital role in creating an exceptional customer experience and upholding Stronghouse's reputation for service excellence. In this role, you will interact with customers to provide information, schedule appointments, address inquiries, and help resolve concerns. You will ensure customer satisfaction by delivering professional, friendly, and proactive service in every interaction. Key Responsibilities Schedule appointments with qualified prospects for the sales team, while interacting professionally with potential customers in a call center environment. Following up on leads to support and nurture them through the sales process. Serve as a positive, energetic first point of contact for the Stronghouse brand-engaging customers, capturing details, and preparing the field team for success. Converting inbound and outbound calls from online lead forms into scheduled appointments for the appropriate market. Coordinate with local brands/divisions to ensure in-person sales appointments are properly scheduled with the correct sales representative. Once appointments are made, collect additional customer information to support accurate lead qualifications and help prepare the sales team for the in-home consultation.

This employee communicates with customers for the purposes of answering questions, resolving problems, determining ongoing and additional product/service needs, and supporting compliance to physician direction. JOB FUNCTIONS: Communicates with customers via inbound and outbound manual calls and outbound calls generated via automated dialer system Assesses customer need for additional products/services Assesses customer compliance with physician orders Answers questions and provides customer education regarding products/services Documents calls in computerized record keeping system Enters customer orders in computerized system Verifies and updates demographic information such as address and telephone number in computerized records

This employee communicates with customers for the purposes of answering questions, resolving problems, determining ongoing and additional product/service needs, and supporting compliance to physician direction. JOB FUNCTIONS: Communicates with customers via inbound and outbound manual calls and outbound calls generated via automated dialer system Assesses customer need for additional products/services Assesses customer compliance with physician orders Answers questions and provides customer education regarding products/services Documents calls in computerized record keeping system Enters customer orders in computerized system Verifies and updates demographic information such as address and telephone number in computerized records

Lakes Gas has an exciting opportunity for candidates with excellent people skills. We are looking for a reliable, energetic person who can provide outstanding service to our customers and promote our business to the community. Lakes Gas provides a friendly, team-based work environment in small local offices. This position will include walk-in, phone, and email contact with customers and potential customers. You must be able to multi-task and be attentive to details. Excellent people skills and computer skills are required. Full Benefits Package available includes: competitive wages of $16.50-21/hr based on qualifications and experience, paid time off, health insurance for employees and their families with employer contributions, dental, vision, flex spending, pet insurance, referral incentives, 401(k) profit sharing/match, product discounts and more. Requirements Outstanding customer service skills, ideal if you like working with people. Working knowledge of Microsoft Word and Excel. Strong data entry skills to maintain and update customer data records along with product inventories. Enhanced communication skills both written and verbally. Ability to learn, manage and navigate web-based applications designed for the propane industry. Ability, after brief training, to read, interpret, and understand work orders, shipping papers, product labels and invoices. Ensure compliance that the branch is operating per established company guidelines/policies and procedures. Willing to explore, critique, and forward ideas, and work with the home office to implement improvements and directions to streamline processes Major Position Accountabilities: Providing excellent service to customers and potential customers, including walk-in, telephone or email. Working closely with the Branch Manager to schedule service work. Ability to close sales on inbound and outbound calls and emails. Soliciting and collecting payments on past due invoices in a timely manner and actively working on customer account balances. Responsible for the cash and credit card activities while performing account reconciliations. Processing branch mail, including trips to and from the post office to retrieve and drop off mail (with a valid driver's license).other employees and/or customers. Responsible for making daily deposits. Responsible for weekly and monthly reporting and must understand the importance of due dates. Monitoring and ordering office supplies and forms in accordance with company ordering procedures. Promptly and accurately coding vendor invoices for payment. Ability to lift 30 pounds to assist customers with cylinder fills. Availability for limited travel within Regional Area, as required. Driving customer retention and reinforcing strategies for growth. Critical Success Factors: Ability to work with and respectfully interact with other employees and/or customers. Ability to build and contribute to a cohesive, collaborative, and goal-oriented team with a hands-on approach. Conducting self in a professional business-like manner with customers, co-workers, and managers. Communicating with co-workers to ensure tasks are completed timely and accurately. Working with minimum supervision, following published and verbal standards, guidelines, policies and procedures developed by Lakes Gas Co., and state, federal and local laws. About Lakes Gas: Lakes Gas is the leading distributor of propane in the region, with 55 offices in Minnesota, Wisconsin, Illinois, Michigan, North Dakota and South Dakota. We are a family-owned company based in Wyoming, Minnesota and known for incredible service. Lakes Gas is an equal opportunity employer.

What's the role? Our Seasonal Client Success / Customer Service Representative will serve as the front desk and first point of contact for our Black Earth office during tax season. This individual will greet clients, answer phones, and provide administrative and light tax-related support to our partners and staff. This role is a key brand ambassador for the firm, delivering a welcoming and professional experience with every client interaction. Responsibilities include: Greeting and directing clients and visitors by phone, email, or in person Answering and routing incoming calls while providing excellent customer service Providing administrative support to the MBE team, including correspondence, coordinating appointments, scanning and assembling documents, handling office mail, and general front-desk coverage Assisting with the intake and delivery of tax documents and payments Supporting the tax team with basic tax-related tasks, such as organizing paperwork and assisting with the preparation and delivery of completed tax returns (1040 experience is a plus but not required) Maintaining a clean, organized, and welcoming front office environment What experience and skills do I need to be successful? Previous experience in a customer service, receptionist, or administrative support role preferred Some exposure to individual tax returns (1040s) or a tax office environment is helpful Strong communication and customer service skills for interacting with clients in person, over the phone, and via email Comfortable working daily in Microsoft Office products including Excel, Word, and Outlook Strong attention to detail, organization, and follow-through Friendly, professional demeanor with the ability to multitask in a fast-paced, seasonal environment What will my schedule look like? This role supports our office hours of Monday-Friday, 8:30 a.m. - 4:30 p.m., working an 8-hour shift each day. During the January-April tax season, this role will work every other Saturday (8:00-12:00 or 9:00-1:00), offering the opportunity for additional income through overtime hours. This is a seasonal position, with training beginning in January and continuing through the end of tax season in April. How do I join? The first step is applying with your resume. Qualified candidates will then complete a phone screen with HR, followed by an interview with the MBE team. What else are you hiring for? View all MBE CPAs openings on our website or reach out to our lead recruiter, Jazmine Hoile, on LinkedIn. More about the MBE Affiliate Group: MBE CPAs is a team of accounting experts who use our industry-based knowledge to help others succeed in their financial journeys. We have expanded our services from accounting and tax to a full affiliate group supporting our clients across 19 office locations, including 13 in Wisconsin-Black Earth, Door County, Fort Atkinson, Mauston, Marshfield, Portage, Reedsburg, Sauk City, Sun Prairie, Tomah, Wausau, Wisconsin Dells-Lake Delton, and our corporate headquarters in Baraboo-along with offices in Phoenix, Goodyear, and Chandler, Arizona; Scottsbluff and Kimball, Nebraska; and Durango, Colorado.

Why NEBAT? Trusted. Genuine. Successful. National Exchange Bank & Trust is an independent, family-owned bank with big bank abilities, serving Southeastern Wisconsin. Founded in 1933, we are a trusted business partner, employer, and community member. At National Exchange Bank & Trust, you will enjoy a flexible, friendly, family environment, a rewarding career, and opportunities to make a difference in the communities we serve. We believe in bringing out the best in our talent and are committed to fostering an inclusive environment of growth and development. Position Summary As a Customer Services Representative, you will have the opportunity to create a difference in the lives of our customers every single day. As a Customer Service Representative, you will spend time: Providing guidance to help customers make decisions about their financial needs. Completing teller transactions including cashing checks, processing deposits, and withdrawals. Offering appropriate bank products and services. Balancing and maintaining a cash drawer with accuracy and attention to detail. Essential Knowledge & Skills The following skills are needed to be successful in your banking career as a Customer Service Representative: Interpersonal skills necessary to relate to and empathize with customers and coworkers to maintain a friendly demeanor throughout the day. Be able to operate standard office, and bank equipment and required software including Microsoft Word, Excel, Outlook, and Teams. Ability to communicate effectively via phone, email and in person. A high school diploma or equivalent. Benefits Offered National Exchange Bank & Trust offers a competitive benefit package for both Full-Time and Part-Time employees including: Health, Dental, and Vision Insurance Health Savings Account with Employer Contributions Short and Long Term Disability Employer Paid Life and AD&D Insurance Voluntary Life, Flexible Spending Accounts, Accident, Critical Illness, Hospital Indemnity, and Legal Insurance 401(k) with Employer Match & Profit Sharing Paid Time Off Flexible scheduling Education Assistance Program Product & Service Discounts & more!

Come and work for Envoy Air, an American Airlines Group Company, at MSN and watch your career take off! You will join a stable, FUN, secure, and fast-growing team committed to providing outstanding customer service. We are hiring immediately, with no experience required! Pay rate: $18.58 / HR Responsibilities What's in it for you? Travel for free with your family and friends on flights across the American Airlines global network. Comprehensive benefits package which includes health, dental, prescription and vision coverage so you stay healthy. Participate in our 401(k) program starting on your first day of employment! In addition to helping you save for your future, Envoy offers a company match after one year of employment. In this entry level position, you can enjoy paid on the job training and development programs to take your career to the next level. Flexibility through the ability to trade shifts, as well as available overtime if you are an overachiever. Take advantage of our major discounts on hotels, cars, cruises and more and become a travel planning expert. What you will be doing! Do you find joy and satisfaction in helping people? As a Customer Service Agent, you will leave everyday feeling fulfilled because you have the power to create a positive start to a passenger's trip. Don't let that smile go to waste, be the first to greet passengers and provide a seamless check-in and ticketing experience. This position provides the perfect balance if you enjoy computers and learning new programs. You will be able to utilize our reservation/ticketing software to rebook itineraries and issue boarding passes all while interacting with customers in a courteous, efficient, and friendly manner. No time for the gym? No problem! You will get a good workout in while lifting the customers' bags onto the belt and seeing them off to their destination. This is not a repetitive 9-5 job. Our shifts may vary and include irregular and/or extended hours, weekends, and holidays. Make Envoy your long-term career as the shifts become better and better the longer you are with the company! Qualifications Requirements: Must be able to carry, bend, lift and turn with bags weighing up to 75 pounds. 18 years or older. High school diploma, GED, or international equivalent. Ability to pass a pre-employment drug screen and background check. Authorized to work in U.S. without sponsorship. Explore and gain more insight into Envoy Air at the following link: Envoy Job Videos #EnvoyOversight Envoy Air is an Equal Opportunity Employer - Minorities/Women/Veterans/Disabled/LGBT. Envoy Air Inc., a wholly owned subsidiary of American Airlines Group, provides regional flight service to American Airlines under the American Eagle brand and ground handling services for many American Airlines Group flights.

**What Customer Operations Support contributes to Cardinal Health** Customer Service is responsible for establishing, maintaining and enhancing customer business through contract administration, customer orders, and problem resolution. The Representative II, Customer Service Operations is responsible for providing services to customers by acting as a liaison in problem-solving, research and order problem/dispute resolution. **_Responsibilities_** + Offer professional and timely service as a representative of Cardinal Health at-Home + Support an inbound call queue, providing assistance in placing orders, searching products, processing returns, responding to order inquiries, providing delivery updates, and answering questions + Provide problem resolution for order issues in a timely manner **_Qualifications_** + High School diploma, GED or equivalent, or equivalent work experience, preferred + 2-4 years' experience in Customer Service preferred + Prior computer experience using Microsoft Office systems required + Team-oriented mindset + Demonstrate a passion for healthcare + Strong organizational skills and attention to detail **_What is expected of you and others at this level_** + Applies acquired job skills and company policies and procedures to complete standard tasks + Works on routine assignments that require basic problem resolution + Refers to policies and past practices for guidance, including usage of SOP's and written instructions. + Receives general direction on standard work; receives detailed instruction on new assignments + Consults with supervisor or senior peers on complex and unusual problems + Demonstrate excellent communication skills + Must be able to multitask in a fast-paced environment + Must maintain a distraction free workspace. **Anticipated hourly range:** $15.70 per hour to $22.50 per hour **Bonus eligible:** No **Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being. + Medical, dental and vision coverage + Paid time off plan + Health savings account (HSA) + 401k savings plan + Access to wages before pay day with my FlexPay + Flexible spending accounts (FSAs) + Short- and long-term disability coverage + Work-Life resources + Paid parental leave + Healthy lifestyle programs **Application window anticipated to close:** 02/16/2026 *if interested in opportunity, please submit application as soon as possible. _The hourly range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity._ _Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._ _Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._ _To read and review this privacy notice click_ here (***************************************************************************************************************************