Call Center Agent Jobs in McDonough, GA

Our team is looking to hire experienced Call Center Representatives for our Buford, GA location! * Attracts potential customers by answering product and service questions; suggesting information about other products and services. *Using phone/email/chat to communicate. * Opens customer accounts by recording account information. * Maintains customer records by updating account information. * Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution. * Maintains financial accounts by processing customer adjustments. * Recommends potential products or services to management by collecting customer information and analyzing customer needs. * Prepares product or service reports by collecting and analyzing customer information. * Contributes to team effort by accomplishing related results as needed. Skills/Qualifications: Customer Service, Phone Skills, Email Skills, Product Knowledge, Quality Focus, Problem Solving, Market Knowledge, Documentation Skills, Listening, Resolving Conflict, Analyzing Information, Multi-tasking, etc. All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance. For unincorporated Los Angeles county, to the extent our customers require a background check for certain positions, the Company faces a significant risk to its business operations and business reputation unless a review of criminal history is conducted for those specific job positions.

We are searching for a Customer Service Rep III on behalf of our client. This is a 5-month assignment. The person would be a versatile and dedicated to assist with various customer service and administrative tasks, along with office management and executive assistant responsibilities in Georgia. The ideal individual for this hybrid role will possess a positive attitude, strong attention to detail, and efficiency in task completion. This position offers an exciting opportunity for growth and development, including the potential to transition into mass markets for Georgia in the future. Location: Atlanta, Georgia 30339 (In Office) This is a 5-month contract assignment (W-2) Job Duties & Responsibilities Answering Inbound Calls: • Payment Processing: Handle payments from customers efficiently and ensure accuracy. • Bill Explanations: Provide clear and concise explanations of customer bills. • Service Calls: Manage stop service calls and schedule turn-ons for holdover customers during seasonal periods. Check Processing: • Ensure timely processing of received checks. • Adapt to the transition to lockbox processing, while continuing to handle direct payments as required. Managing Customer Service Email Inbox: • Credit Card Processing: Process single-use credit cards. • Bill & Service Requests: Handle bill explanations, stop service requests, and callback requests. • Invoice Requests: Respond to invoice requests and forward emails to the appropriate parties. Sales Support: • Seasonal Scheduling: Schedule seasonal turn-offs in the spring based on provided lists. • Post-Deal Processing: Manage post-deal activities after marking deals as WON in Pipedrive. • Renewal Agreements: Enter renewal agreements into FireBill and send confirmations to customers. • Customer Enrollment: Enroll new customers and assist with renewal rate plan entry for large customers. Office Management: • Act as the office representative, ensuring supplies like coffee and snacks are well-stocked. Executive Assistant Duties: • Travel Arrangements: Handle travel bookings and logistics. • Schedule Management: Maintain and manage the executive's schedule, coordinating meetings and appointments. Requirements: • Strong customer service skills. • Attention to detail and ability to work efficiently. • Positive attitude and adaptability to new tasks and changing responsibilities. • Basic understanding of check processing and credit card transactions. • Experience with customer service software and tools is a plus. • Excellent organizational and time management skills. • Ability to manage travel arrangements, schedules, and expense reports. • Ability to manage multiple tasks without extensive supervision once fully trained. EOE of Minorities / Females / Vets / Disability. FL: 17084

The Customer Support Specialist / PLM (Fashion) is a customer-facing role providing technical support to the Company's PLM (Product Lifecycle Management) customers. Bachelor's Degree in relevant technology field, entrepreneurship, business, or apparel design/management; 5 years of progressive experience in the apparel industry business processes (or other sewn goods industry) especially with PLM/PDM/PIM or other enterprise software Previous experience in a role involving user support, business-user interaction Prior customer service / help desk experience is a plus Experience and knowledge of PLM solutions Strong analytical skills, problem solving ability, and project management experience Self-motivated Team Player with strong personal drive for achievement. Very strong customer service skills with ability to remain patient and professional while empathizing and managing customer and colleague sense of urgency. Ability to communicate verbally and in writing complex concepts with clarity through impeccable communication and documentation in English (Spanish and/or French a plus) Quick-learner with ability to learn on-the-job in a fast-paced environment Demonstrated and proven problem-solving skills Strong organizational skills and attention to detail Excellent computer skills and OS knowledge Project Management skills a plus

Delta, founded in 1971, is a global leader in switching power supplies and thermal management products with a thriving portfolio of smart energy-saving systems and solutions in the fields of industrial automation, building automation, telecom power, data center infrastructure, EV charging, renewable energy, energy storage and display, to nurture the development of smart manufacturing and sustainable cities. As a world-class corporate citizen guided by its mission statement, “To provide innovative, clean and energy-efficient solutions for a better tomorrow,” Delta leverages its core competence in high-efficiency power electronics and its ESG-embedded business model to address key environmental issues, such as climate change. Delta serves customers through its sales offices, R&D centers and manufacturing facilities spread over close to 200 locations across five continents. Delta has 158 sales offices, 72 R&D centers and 48 manufacturing facilities worldwide Throughout its history, Delta has received various global awards and recognition for its business achievements, innovative technologies and dedication to ESG. Since 2011, Delta has been listed on the DJSI World Index of Dow Jones Sustainability™ Indices for 11 consecutive years. In 2021, Delta was also recognized by CDP with leadership level ratings for its substantial contribution to climate change and water security issues and named Supplier Engagement Leader for its continuous development of a sustainable value chain. Essential Duties/Responsibilities: Works with customers and regional managers, to provide product availability and to process orders to fulfillment. Helps to streamline the payment process with the customers, to ensure payments are up to date and provides payment status as needed. Establishes the relationship between customers, Rep Firms, and regional managers, in an effort to help maintain and grow the business for Delta Corporation. Requirements: Education/Qualification/Knowledge/Skills/Abilities/Experience: SAP, Excel, and excellent communication skill. Working with customer professionally Desirable Characteristics: Detailed oriented, team player

Deliver Excellence: Customer Service Representative Needed! Are you passionate about helping others and providing top-notch customer service? We are seeking a dedicated Customer Service Representative to join our team. In this role, you'll be the voice of our company, assisting customers and ensuring their satisfaction. Responsibilities Respond to customer inquiries via phone, email, or chat promptly Provide accurate information about products, services, and policies Resolve customer issues effectively and efficiently Document customer interactions and maintain detailed records Coordinate with internal teams to address customer needs Participate in team workshops and professional development programs Identify opportunities to enhance the customer experience Qualifications Excellent communication skills, both verbal and written Strong problem-solving abilities and attention to detail Proficiency with customer service software and basic computer skills Ability to work in a fast-paced environment and manage multiple tasks High school diploma or equivalent; additional education is a plus Previous experience in customer service is preferred Benefits Opportunities to work with clients across the US Career growth and advancement within a dynamic company Collaborative team culture focused on customer satisfaction Access to workshops and ongoing professional development Join us in delivering exceptional customer service. Apply today!

Position Type: Full-time Title: Customer Service Representative Job Category: Customer Service About Us: Hyundai L&C USA is a leading comprehensive Quartz and Solid Surfaces Manufacturer and Global Supplier of Premium Kitchen & Bath Countertop Materials. Job Summary: The Customer Service Representative ensures delivery of excellent customer service through fast and accurate processing of orders, communication, and coordinating with other departments to resolve inquires. This position is the first point of customer contact for general inquiries like pricing, products, scheduling etc. Your Key Responsibilities will be: · Process customer quotes, orders and credit memos · Monitor service levels of orders and meet the service commitments to customers · Perform accounts receivable and payable functions as it relates to customer orders and payments · Perform timely posting of invoice transactions · Solve customer issues related to orders, quotes, quality, delivery, errors, etc. · Support the sales team to achieve and exceed sales targets highlighting in advance any issues that may arise from operational delays · Perform analysis in SAP B1 as requested by the Operations Manager, or the sales/promotion force · Other duties as assigned Qualifications/Certifications: · GED or HS Diploma · College, Business degree or Design Degree is preferred · Intermediate Microsoft Office skills · Prefer SAP B1 knowledge - 1 years experience preferred, not required What do you need to be successful in the role? · 2-3 years in admin or customer service role · Stone or Construction experience preferred · Excellent customer service · Ability to multitask and work in extremely fast paced environment This Company is an Equal Opportunity Employer.

State Farm Insurance agency is seeking a State Farm Customer Service Representative to be part of our successful team! No insurance experience is required! We offer competitive pay (hourly or salary) + bonuses with opportunities for promotion, and increased pay within the organization. Newly hired associate(s) will benefit from proven processes, training, and great teammates. This position does not require extra hours or weekends. Responsibilities Include: •Assist in answering phones •Provide prompt, accurate, and friendly customer service to our existing clients. •Assist with customer requests to add insurance to their household, and help customers identify gaps in coverage •Provide products to protect customers from risks of everyday life •Respond to underwriting requests •Disperse office reports •Assist in contacting customers to get signature documents returned •Scan and attach documents •Assist with general customer questions •Assist agency in helping customers as directed. Requirements: •Pass a state and federal background check that we conduct prior to hire. •Must be dependable. •Must be proficient with computer functions and have excellent communication skills. •Good work ethic. •Willingness to help fellow associates and customers •Willingness to obtain property and casualty license (paid by agency) This employment opportunity is with a State Farm Agent, not with State Farm Insurance Companies and requires the successful completion of licensing requirements to solicit and service State Farm products.

Purpose: We are looking for a customer-oriented service advocate associate. As CA you will act as a liaison, provide product/services information and resolve any emerging problems that our customers might face with accuracy and efficiency. The best CAs are genuinely excited to help customers. They're patient, empathetic, and passionately communicative. They love to talk. Customer Advocates can put themselves in their customers' shoes and advocate for them when necessary. Minimum Eligibility Requirements: High School Diploma or Equivalent required Fluent in Spanish Open availability Experience in multi -tasking (using dual computer monitors, typing and talking) Successful candidates will have prior customer care, sales or technical experience in a service environment Excellent communications skills when speaking or writing to customers and employees Ability to listen actively and show empathy to customer's concerns Ability to prioritize work efforts and has strong attention to detail Essential Job Functions: Contribute to overall positive Customer Experience Clarify customer requirements multiple form of communication (phone/email/chat); probe for understanding, use decision-support tools and resources to resolve customer issues that are non-standard/unstructured and require some clarification or conceptual thinking Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer Greet customers in a courteous, friendly, and professional manner using agreed upon procedures Prepare complete and accurate work including appropriately notating cases/shipping as required Participate in activities designed to improve customer satisfaction and business performance Ability to de-escalate and solve complex problems Offer additional products and/or services Track, document and retrieve information in case management system Follow communication procedures, guidelines and policies Take the extra mile to engage customers Collaborate with management teams to stay updated on new products, services, and policies Ability to multi-task, prioritize, and manage time effectively Organized and detailed oriented Excellent verbal, written and interpersonal communication skills. Must be team oriented Problem-solving, collaboration, patience, tech-savviness A background in a customer service environment Working Conditions (travel & environment) Limited travel required including air and car travel. While performing the duties of this job, the employee is occasionally exposed to a warehouse environment and moving vehicles. The noise level in the work environment is typically quiet to moderate. PHYSICAL/SENSORY REQUIREMENTS Sedentary Work - Ability to exert 10 - 20 pounds of force occasionally, and/or negligible amount of force frequently to lift, carry, push, pull or otherwise move objects. Sedentary work involves sitting most of the time but may involve walking or standing for brief periods of time. Benefits & Rewards Bonus opportunities at every level Career advancement opportunities Relocation opportunities across the country 401k with discretionary company match Employee Stock Purchase Plan Referral Bonus Program A personal holiday and Volunteer Time Off program Medical, Dental, Vision, Life and other Insurance Plans (subject to eligibility criteria) Equal Employment Opportunity Floor & Decor provides equal employment opportunities to all associates and applicants without regard to age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, disability, veteran status, genetic information, ethnicity, citizenship, or any other category protected by law. This policy applies to all areas of employment, including recruitment, testing, screening, hiring, selection for training, upgrading, transfer, demotion, layoff, discipline, termination, compensation, benefits and all other privileges, terms and conditions of employment. This policy and the law prohibit employment discrimination against any associate or applicant on the basis of any legally protected status outlined above.

Job DescriptionDescription SalesBizLab We is seeking a meticulous and detail-oriented Data Entry Clerk to join our team. This role is crucial in ensuring that our data is accurate, organized, and up-to-date. The ideal candidate will have strong typing skills, excellent attention to detail, and the ability to manage time effectively in a fast-paced environment. Job: Full time Monday to Friday Weekends free Pay Range: $1100 - $1250 weekly THIS WILL BE AN ON-SITE JOB Location: Atlanta, GA Key Responsibilities: Accurately input data into databases, spreadsheets, and other systems. Verify data accuracy by reviewing and cross-referencing information. Organize and maintain digital and physical records. Perform regular updates and corrections to existing data as needed. Assist in generating reports and summaries based on collected data. Collaborate with team members to ensure data integrity and consistency. Handle sensitive information with confidentiality and professionalism. Qualifications: High school diploma or equivalent; additional certifications in data entry or related fields are a plus. Proficient in Microsoft Office Suite, especially Excel. Strong typing speed and accuracy. Excellent attention to detail and organizational skills. Ability to prioritize tasks and meet deadlines. Familiarity with database systems is an advantage. Strong communication skills and a proactive attitude. Bonus Points: Competitive salary. Health, dental, and vision insurance. Paid time off and holidays. 401(k) retirement plan with company match. Professional development opportunities. A dynamic and collaborative work environment. Powered by JazzHR cq Ctysxcnj

Job DescriptionDescriptionWelcome to Craftexcom, the dynamic and innovative marketing company that brings brands to life through unparalleled creativity and strategic brilliance. With a passion for all things marketing, we are committed to delivering exceptional solutions that connect businesses with their target audience in the most compelling and effective ways. Craftexcom We are seeking a dedicated and enthusiastic Call Center Agent to join our dynamic customer service team. In this role, you will be the first point of contact for our valued customers, providing them with exceptional support and assistance. Your primary responsibilities will include managing incoming calls, addressing customer inquiries, resolving issues, and ensuring a high level of satisfaction during each interaction. This position requires a detail-oriented individual with excellent communication skills who can handle a fast-paced environment with poise and professionalism. $19.50 - $30.00 hourly Job: Full time Key Responsibilities Handle high volumes of inbound and outbound calls in a timely manner. Provide accurate information to customers regarding products and services. Resolve customer issues efficiently and effectively while maintaining a positive attitude. Document all customer interactions and transactions accurately in the system. Follow communication scripts and guidelines to ensure consistency across all calls. Collaborate with team members to improve processes and enhance customer experience. Meet or exceed individual and team performance targets and metrics. Skills, Knowledge and Expertise High school diploma or equivalent; further education or certifications are a plus. Proven experience in a call center or customer service role is preferred. Excellent verbal and written communication skills. Strong problem-solving abilities and attention to detail. Ability to work independently and as part of a team in a fast-paced environment. Proficient in using computer systems and customer relationship management software. Flexibility to work various shifts, including evenings and weekends. Benefits Competitive salary and benefits package. Opportunities for professional development and growth. Collaborative and inclusive work environment. If you are a self-motivated and detail-oriented professional looking to contribute to a dynamic team, we invite you to apply. To apply, please submit your resume and a cover letter outlining your relevant experience and why you are the ideal candidate for this role.

Job Title: Call Center Agent Company: Style Netbox Salary: $3,600 - $4,100 per month At Style Netbox, we believe that every brand is a canvas waiting to be transformed into a masterpiece. We're not just a marketing agency; we're your creative partners on a journey to redefine your brand's potential. With a fusion of artistry and strategy, we weave stories that captivate, designs that inspire, and strategies that propel your business forward. Position Overview: We are seeking a motivated and enthusiastic Call Center Agent to join our dynamic team. In this role, you will be the voice of Style Netbox, engaging with clients and prospects to provide exceptional service and support. Your passion for communication and problem-solving will help us ensure that every brand we work with feels valued and understood. Key Responsibilities: Answer incoming calls and respond to customer inquiries in a friendly and professional manner. Provide detailed information about our marketing services and assist clients with their needs. Document interactions and maintain accurate records of customer communications. Collaborate with team members to resolve customer issues and improve service quality. Contribute to a positive team environment by sharing insights and suggestions. Qualifications: Previous experience in a call center or customer service role is preferred. Excellent verbal and written communication skills. Strong problem-solving abilities and a customer-focused mindset. Ability to work in a fast-paced environment and handle multiple tasks. Proficiency in basic computer applications and CRM software. Why Join Us? At Style Netbox, you will be part of a creative team that is passionate about making an impact. We offer competitive compensation, ongoing training, and opportunities for professional growth. If you are ready to take the next step in your career and help us shape the future of branding, we would love to hear from you! How to Apply: If you're excited about the opportunity to join our team, please submit your resume and a brief cover letter outlining your experience and why you would be a great fit for Style Netbox. Join us in transforming brands into masterpieces!

Job DescriptionSUMMARY: Ortho Sport and Spine Physicians is a rapidly expanding orthopedic practice, with clinics in Georgia, South Carolina, Kentucky and Tennessee. Additionally, there is an Ambulatory Surgery center in Atlanta. The practice specializes in providing state-of-the-art, minimally invasive treatment of complex neck and spine problems, as well as sports related injuries and conditions. The agent will need to handle many MRI inbound and outbound calls to our patients. Provide outstanding service to our patients by answering questions, addressing concerns, scheduling MRI appointments. The successful candidate must be reliable, polite and adaptable. Candidate should be patient-focused, efficient and detail oriented. DUTIES: • Engaging in active listening with caller, confirming or clarifying scheduled MRI appointments • Utilizing EMR, spreadsheets and given material appropriately • Answering or making calls out to patients pertaining to MRI • Scheduling, rescheduling MRI appointments • Meeting quotas REQUIREMENTS: • Knowledge of HIPAA and OSHA standards as pertains to the job • Proven ability to maintain confidentiality • Attentive to detail, proven ability to multi-task and take ownership of assigned tasks • Ability to work independently • Previous experience in customer service • Strong phone and verbal communication skills EDUCATION AND EXPERIENCE: • High school diploma or equivalent • 1-3 years of experience in call center environment • Good data entry and typing skills • Bilingual

PREVIOUS OUTBOUND CALLING EXPERIENCE REQUIRED Bellamy Strickland Chevrolet Buick GMC is seeking a passionate and customer-focused individual to join our team as an Automotive Call Center Agent (Call Center/BDC). This is a full-time, hourly position with the potential to earn commission on top of a competitive hourly rate. As an Automotive Call Center Agent, you will be responsible for providing excellent customer service and converting inbound calls into appointments for our dealership. This individual contributor role will be based in our McDonough, Georgia location. Compensation & Benefits: - Hourly pay plus commission - Full-time position - Comprehensive benefits package including health, dental, and vision insurance - Paid time off - Employee discounts on vehicles, parts, and services - Training and development opportunities Responsibilities: - Handle inbound calls with a positive and professional demeanor - Listen to customer inquiries and provide accurate and timely information - Schedule appointments for vehicle sales, service, and test drives - Follow up with customers to confirm appointments and address any questions or concerns - Maintain customer records and update customer information in the dealership's database - Meet or exceed sales targets and call volume goals - Collaborate with team members and departments to ensure a seamless customer experience - Utilize customer relationship management (CRM) tools to track and manage customer interactions - Stay up-to-date on product knowledge and dealership promotions Requirements: - High school diploma or equivalent - Previous customer service experience preferred - Excellent communication and interpersonal skills - Ability to work in a fast-paced and dynamic environment - Strong computer skills, including proficiency with Microsoft Office and CRM tools - Familiarity with automotive industry and terminology a plus - Must be able to work flexible hours, including evenings and weekends EEOC statement: Bellamy Strickland Chevrolet Buick GMC is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. We are committed to creating a diverse and inclusive workplace and welcome applicants of all backgrounds to apply.

360 IT Professionals is a Software Development Company based in Fremont, California that offers complete technology services in Mobile development, Web development, Cloud computing and IT staffing. Merging Information Technology skills in all its services and operations, the company caters to its globally positioned clients by providing dynamic feasible IT solutions. 360 IT Professionals work along with its clients to deliver high-performance results, based exclusively on the one of a kind requirement. Our services are vast and we produce software and web products. We specialize in Mobile development, i.e. iPhone and Android apps. We use Objective C and Swift programming languages to create native applications for iPhone, whereas we use Android Code to develop native applications for Android devices. To create applications that work on cross-platforms, we use a number of frameworks such as Titanium, PhoneGap and JQuery mobile. Furthermore, we build web products and offer services such as web designing, layouts, responsive designing, graphic designing, web application development using frameworks based on model view controller architecture and content management system. Our services also extend to the domain of Cloud Computing, where we provide Salesforce CRM to effectively manage one's business and ease out all the operations by giving an easy platform. Apart from this, we also provide IT Staffing services that can help your organization to a great extent as you can hire highly skilled personnel's through us. We make sure that we deliver performance driven products that are optimally developed as per your organization's needs. Take a shot at us for your IT requirements and experience a radical change. Job Description The Transportation Call Center Contact Agent will work with a team of other Transportation Call Center Contact Agents, under the general supervision of a Transportation Call Center Contact Agent Lead and a Transportation Manager who is responsible overall for the Call Center operations. Depending on the proficiency and level of expertise, the Transportation Call Center Contact Agent may be selected to be part of the level 2 support (within the service desk) to provide expert support to other analysts for critical issues or applications. Qualifications 3+ years' work experience (minimum) … 5+ years preferred: Excellent command on English and Spanish Language Strong customer service skills and phone etiquette. Must have clean criminal record with the ability to pass finger-print background check. Provide support for IT projects-installation of software on machines and mobiles. Additional Information Vikas Kumar vikas.kumar(@)360itpro.com

Job Description Are you looking to join a team of passionate professionals who deliver high-quality service? Do you have a talent for building positive relationships with others? Can customers hear you smile through the phone? If you answered yes to any of these questions, wed like to introduce you to an exciting new opportunity that could be the perfect opportunity for you! About The Opportunity Our client is seeking warm and welcoming individuals to help deliver high-quality customer service. Successful Call Center Agent candidates will help create an outstanding customer experience and will attend to a high volume of inbound calls. Candidates should have exceptional customer service and communication skills and should be able to independently troubleshoot and resolve customer concerns in a timely manner. Day-To-Day Responsibilities: Efficiently answer inbound customer calls and route to appropriate personnel as required. Employ exceptional customer service skills and phone etiquette to meet and exceed standards. Provide accurate service updates to clients and serve as a liaison between field personnel and customers. Employ effective communication and conflict resolution skills to address and resolve a variety of customer concerns, complaints, and inquiries via chat, telephone, and email. Utilize effective problem-solving skills to resolve concerns in a timely manner and conduct additional research as required. Accurately update account information to maintain accurate customer records. Provide support with dispatching as required and maintain a working knowledge of company products, services, and promotions at all times. Perform other duties as assigned. Desired Skills: Driven to meet and exceed productivity goals and objectives Proven ability to meet and exceed call center metrics and objectives Outstanding ability to build positive and trusting relationships with others Results-driven approach to success with a strong emphasis on efficiency Exceptional customer service skills with a robust knowledge of phone etiquette Strong verbal communication skills with the ability to courteously address concerns Benefits: Competitive pay structure with incentive opportunities Medical, dental, and vision insurance World-Class training and career development opportunities Requirements: High School Diploma or equivalent required Minimum of one (1) year of experience in a customer service environment Proficiency operating general computer applications and systems About Lehman Consulting and Recruiting Lehman Consulting and Recruiting has years of experience matching candidates with their perfect positions! At LCR, we understand just how competitive todays job market is and have a proven track record of helping candidates turn their passions into a reality. Let us help you find your perfect match today! LCR is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.

Job Description Immediately hiring Part Time Call Center Agents at AMTI! Call Center Agents at AMTI provide friendly, professional, and comprehensive support to our clients' customers. Using excellent customer service skills to provide the best possible experience, you'll handle calls for various businesses, ranging from medical offices to apartment complexes to professional services. You'll make sure that all aspects of the message are collected thoroughly and accurately so that our customers can have the confidence that their issue will be relayed to our client. Customer service experience is a plus, but not required. This is an in office position. Your job will be to professionally handle incoming calls, greet callers, provide and request required information, transfer calls, or take messages as necessary. You will work on our state-of-the-art call processing system and will be trained on a variety of call center tools to help properly prioritize customer needs. We are an inbound call center only. We do not perform any outbound telemarketing or hard sales calls. To be successful in this role, you must have: A welcoming voice with an upbeat tone Strong command of the English language with good spelling and grammar Computer skills in a Windows based environment Good attendance The ability to type 35 words per minute or more Compensation: $16 / Hour Shifts Offered: Part Time Various shifts available - evenings and weekends Must be available to work a weekend day (Sat or Sun each week) Training is Mon-Fri 8:30am-5pm and will last approximately one week. You will have a set schedule assigned by the end of your training week. Don't miss out on this opportunity - Apply Today! Job Posted by ApplicantPro

Call Center Agent / Navigator at our offices. The navigator is responsible for coordinating the care between the patients and physicians throughout the continuum of the telehealth encounter. High volumes of calls are directed to the dispatcher. The dispatcher answers the call, obtains information, and then contacts the physician to transfer the information. Duties/Responsibilities: Coordinates and manages teleneurologists' schedules for rounding and teleneurology Serve as an essential link between patients and teleneurology team Receive and triage calls from client hospitals. Promote collaboration to both internal and external healthcare team members. Other duties as assigned Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Ability to interact with internal and external customers Flexible and adaptable with learning and understanding technology Strong written, oral and interpersonal communication skills Highly self-motivated, directed and proactive Ability to effectively prioritize and execute tasks in a high-pressure environment Able to communicate effectively within department and with members of interdisciplinary teams Education and Experience: High School Diploma required 1-year in a call center preferred Physical Requirements: Prolonged periods of sitting at a desk and working on a computer Must be able to lift 15 pounds at times

Ortho Sport and Spine Physicians is a rapidly expanding orthopedic practice, with clinics in Georgia, South Carolina, Kentucky and Tennessee. Additionally, there is an Ambulatory Surgery center in Atlanta. The practice specializes in providing state-of-the-art, minimally invasive treatment of complex neck and spine problems, as well as sports related injuries and conditions. The agent will need to handle many MRI inbound and outbound calls to our patients. Provide outstanding service to our patients by answering questions, addressing concerns, scheduling MRI appointments. The successful candidate must be reliable, polite and adaptable. Candidate should be patient-focused, efficient and detail oriented. DUTIES: * Engaging in active listening with caller, confirming or clarifying scheduled MRI appointments * Utilizing EMR, spreadsheets and given material appropriately * Answering or making calls out to patients pertaining to MRI * Scheduling, rescheduling MRI appointments * Meeting quotas REQUIREMENTS: * Knowledge of HIPAA and OSHA standards as pertains to the job * Proven ability to maintain confidentiality * Attentive to detail, proven ability to multi-task and take ownership of assigned tasks * Ability to work independently * Previous experience in customer service * Strong phone and verbal communication skills EDUCATION AND EXPERIENCE: * High school diploma or equivalent * 1-3 years of experience in call center environment * Good data entry and typing skills * Bilingual

Welcome to Next Coms Talk At Next Coms Talk, we specialize in delivering bespoke communication solutions tailored to your unique needs. As a premier call centre, we pride ourselves on offering personalized and high-quality service that goes beyond the standard. Position Overview: We are seeking a professional and customer-focused Call Center Agent to join our team immediately in Atlanta, GA. The role involves handling inbound and outbound calls, assisting customers with inquiries, providing information, and resolving issues efficiently. The ideal candidate will have excellent communication skills, a positive attitude, and the ability to thrive in a fast-paced environment. Key Responsibilities: Answer and manage a high volume of calls professionally Resolve customer inquiries and complaints effectively Provide accurate information about products and services Maintain records of customer interactions and transactions Collaborate with team members to improve service quality Requirements High school diploma or equivalent; some college preferred Strong verbal communication and listening skills Ability to multitask and work under pressure Proficiency with computer systems and call center software Prior call center or customer service experience is a plus Benefits: Health, dental, and vision insurance 401(k) matching Paid time off Professional development opportunities