Call center agent jobs in Millcreek, PA - 93 jobs

National Fuel is currently seeking full-time Customer Service Representatives for outstanding career opportunities at our Erie, PA Customer Response Center. National Fuel is proud to have an inclusive workplace where hard work is rewarded and promotion from within is supported. We offer exciting career opportunities for talented and ambitious job seekers and encourage you to apply today. Looking for a career change? Love working with customers? Looking for a set Monday - Friday schedule? No call center experience is required. We are looking for YOU! PRIMARY RESPONSIBILITIES: * No weekends or evenings required! * This position requires employees to attend an instructor guided training course that will last for approximately 12 to 14 weeks. Training will include regular assessments. * The schedule during training will be Monday - Friday 8:00 a.m. - 4:30 p.m. * After successful completion of training, the work schedule will be Monday - Friday 9:30 a.m. - 6:00 p.m. * Work in a fast-paced call center environment that receives thousands of inbound calls each day from utility customers. * Respond to a large variety of inbound calls which can include but are not limited to emergency calls, account/billing questions, collection issues, meter reads and new service requests. MINIMUM QUALIFICATIONS: * High school diploma or equivalent * Prior experience working in a customer service focused environment * Proficient at navigating computer applications and web-based programs * Exceptional interpersonal skills, an understanding and compassionate nature, and be adept at identifying customer needs in a helpful, patient, and efficient manner * Proven history of dependability and reliability PREFERRED QUALIFICATIONS: * Prior experience with SAP and/or Microsoft Office applications. ABOUT NATIONAL FUEL: * National Fuel is a diversified energy company headquartered near Buffalo, NY. Our employees continue to be the most important part of our Company and have made us who we are today. We are dedicated to the communities in which we live and work and have nearly 2,000 employees in Western NY and Northwest PA. COMPENSATION AND BENEFITS: The rate of pay for this position is $26.40/hr. National Fuel offers a comprehensive benefits package including the following: * Medical and Prescription Drug Coverage · Paid Sick Time · Dental & Vision Coverage · Parental Leave for Mothers and Fathers · 401(k) with Company Match · Life Insurance · Company Funded Retirement Savings Account · Flexible Spending Account · Paid Vacation & Company Holidays · Charitable Giving Programs HOW TO APPLY: Any candidate offered a position with National Fuel will be required to successfully complete a pre-employment drug test. For confidential consideration, please submit your resume and cover letter (preferably in PDF format) to **************** by January 29, 2026. Attachments with a .docm extension will not be accepted. Please reference position #26-002PA - PA Customer Service Rep in the subject line of your email.

About Truck-Lite At Truck-Lite Co., LLC, a Clarience Technologies company, we are driven by our C.L.E.A.R. Principles: * Curiosity - Look for a better way as a solutions-oriented problem solver * Leadership - Take ownership and be the catalyst of change * Enthusiasm - Be motivated and passionate about your work * Accountability - Deliver on commitments and act with integrity * Respect - Be present, listen, and engage with inclusive, open, honest, and direct communication Our customer service team embraces the SHIFT approach-focusing on delivering exceptional customer experiences. A Customer Service Specialist will embody the SHIFT mindset, behavior and value that through customer engagements, actions are taken to build greater relationships that will enhance our abilities to earn further business opportunities and growth. We are committed to a positive, solution-driven interaction with every customer. Essential Job Functions With or without reasonable accommodation, the successful candidate will: * Respond to customer inquiries by phone, email, or other communication to provide nontechnical problem resolution. * Resolve complex or unusual requests and problems that may require a customized response and communicate solutions or requested information to the customer. * Analyzes a customer's needs and refers to other services or technical department for follow-up or additional information as needed. * Provides updates to other internal teams on customer needs and factors that contribute to customer satisfaction. * May be assigned to coordinate and resolve critical problems for customers. * Uses a customer relationship application or database to record activities and research product issues/common problems that occur to design consistent solutions. * Oversee Return Merchandise Authorization (RMA) process. * Manage order board and work with planning to drive timely delivery of product to customer. * Uses knowledge expertise of specific product(s) and service(s) to resolve problems, make process improvements, enhance resources, and increase effectiveness of the overall customer experience. * Manage customer portals to obtain PO's, RMA information, order changes, debits, etc. * Analyze and process debits and credit requests. * Coordinate planning efforts to resolve customer issues and order problems to develop solutions. * Process orders through email, EDI, Demand Scheduling, web, fax, and phone. Handle any rejections by contacting the customer directly and then processing through JDE. * Analyze order maintenance opportunities based upon line fill and Customer needs, then take appropriate action for best results. * Position requires compliance with the Technology Control Plan and the Federal Export and Control Policy established for the Corporate Qualifications * Requires high school diploma or equivalent. * Preferred 2-year college degree or higher. * Previous customer service experience preferred. * Excellent communicating and interpersonal skills are a must, must be self-motivated, good decision-making skills and the ability to adapt/change quickly. * Working knowledge of Microsoft Office products Equal Opportunity & Accessibility Truck-Lite Co., LLC. is an Equal Opportunity Employer, committed to a culturally diverse workforce. We do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. Reasonable Accommodation Statement If you require reasonable accommodation to complete any part of the application process or to perform essential job functions, please contact Cindy Franklin, Human Resources Manager at *********************** or ************. We are committed to ensuring equal access and opportunity for all applicants. Additional Information Due to ITAR and EAR regulations, all candidates must be classified as a "U.S. Person," which includes U.S. citizens, permanent legal residents (green card holders), or protected individuals (refugee/asylum status).

Agility is continuing to expand and serve as a major force in the contact center industry. Our unique culture of innovation creates an environment where you will continually learn and be challenged to develop your career. Job Description We have immediate openings for Customer Service Agents, Management Trainees and Inside Sales Reps. Apply now at ************************* or stop in at 2323 West 38th Street Monday through Friday 10 to 4. No Phone Calls Please! Additional Information Start a successful career - We're offering paid training, forward-looking opportunities, flexible hours, and a full complement of benefits including 401(k). Apply online at ************************* call our employment hotline at 866-1900, or stop in for a tour and apply on-site at 2323 West 38th Street, Erie, Pa. 16506

Full-time Description Join Our Growing Team as a Commercial Lines Account Manager! We are expanding and looking for a skilled Commercial Lines Account Manager to join us full-time. The ideal candidate will hold a current Property & Casualty (P&C) Insurance license and have at least 2 years of experience specializing in Commercial Accounts. Responsibilities: Service/Manage a Designated Book of Business: Analyze client needs, answer questions regarding coverage and billing, advise clients on leveraging products/services based on their unique needs, and obtain necessary information and documentation from new and existing clients. Provide Technical Support and Collaboration: Work closely with producers to assist clients and achieve the agency's strategic business goals. Maintain Relationships with Carrier Underwriters: Obtain quotes, endorsements, and other necessary documentation. Produce Relevant Documentation: Create binders, certificates, policies, endorsements, ID cards, and other related items. Prepare Proposals: Develop renewal and new business proposals. Assist with Claims: Help clients submit first reports of claims and follow up on claim status, keeping clients informed throughout the process. Requirements Required Skills Proficiency in MS Office: Expertise in Word, Excel, Outlook, and PowerPoint. Adaptability: Ability to learn and utilize other software programs as needed. Customer Service Excellence: Strong people skills with a passion for providing exceptional service. Communication Skills: Professional verbal and written communication abilities. Decision Making and Analytical Thinking: Independent decision-making skills and strong analytical thinking. Time Management: Excellent time-management and prioritization skills, with a high level of accuracy and attention to detail. Follow-Up: Task-oriented follow-up skills. Qualifications: Current P&C Insurance License: Specializing in Commercial Accounts. Experience: Over 2 years of proven experience in P&C insurance sales and service. Product Knowledge: In-depth understanding of commercial insurance products and markets. Technical Expertise: Comprehensive technical knowledge of various insurance forms and risk alternatives. Procedural Knowledge: Familiarity with insurance rating and underwriting procedures. About Loesel-Schaaf: Loesel-Schaaf Insurance Agency, Inc. is an independent, multi-line insurance agency committed to understanding our clients' needs. We leverage cutting-edge strategies and continuously adapt our product and service portfolio to meet evolving market demands, ensuring we deliver value and uphold our promises. With nearly 100 years of service to local, regional, and national clients, we pride ourselves on our long-standing employee tenure, with many team members having 15, 20, and even 25+ years with us. Our work culture fosters teamwork and a family-like atmosphere. Benefits: Medical, Dental, Vision, Life, and Disability Insurance Employee Assistance Program (EAP) Flexible Spending Account (FSA) Voluntary Coverages Participation in our fully-funded retirement program OTHER RELEVANT REMARKS: This position description describes the general nature and level of work performed. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this position. This position description is not intended as and does not create a contract of employment between the Agency and any individual employee. The Agency reserves the right to change this position description at any time within its sole discretion. Salary Description Based on experience

Job Type The position includes, but is not limited to, the following essential job duties, responsibilities and requirements: Customer Satisfaction: Provides prompt excellent customer service in a courteous, friendly and attentive manner. Greets customers as they enter the area and thanks customers as they leave. Gives assistance and offers suggestions or recommendations to the customer. Rings up all sales on cash register properly and accurately, handling money, checks, and other types of payment received for product sold. Performs multi-function operation of fuel console, lottery machines, money order machine, telecom transactions, etc. Reports to work on time and follows the dress and appearance code. Facility Condition: Maintains the store facility's condition and equipment to Company and/or brand standards by cleaning and performing a variety of general housekeeping duties: Performs multi-function and cleaning duties necessary to maintain store cleanliness inside and out; basic upkeep and cleaning of all equipment in stores. Inspects store facilities and equipment for safety, cleanliness, and proper working order. Notifies Store Manager of any equipment failure or maintenance/supply needs. Merchandising: Completes build-to's for ordering/purchasing merchandise. Receives and verifies vendor deliveries. Maintains adequate stock throughout the store and supplies in counter areas; rotates stock properly. Places advertising and pricing signage inside or outside the facility including marquees, ceilings, walls and windows. Sales Controls: Controls merchandise, cash shortages, and other selling expenses. Assists in maintaining proper inventory levels and shift audits. Financial Controls: Keeps accurate cash, sales and inventory control records and accounts for variances. Notifies the Store Manager of any sales, cash or inventory discrepancy. Follows Company and/or brand guidelines for product breakage or spoilage. Security Controls: Reports all incidents including but not limited to employee or customer injuries, theft, property damage or improper sanitation or waste disposal to the Store Manager. Reports any situation in which unsafe, unlawful or unethical conduct is or might be occurring. Administrative: Keeps an accurate record of all shift and timekeeping paperwork. May take inventory of supplies and equipment. Attends job-related meetings (may be required to work irregular hours). Provides regular and predicable onsite attendance. Performs other duties as assigned by the Store Manager. JOB REQUIREMENTS: High school diploma or GED preferred. Experience in retail sales preferred. Ability to accurately operate a variety of equipment that may include cash registers or scanners; hot or cold or beverage dispensers, and other machines or tools. Ability to work as scheduled including arriving to work on time. Ability to communicate information and ideas so others will understand. Ability to perform the four (4) basic arithmetic operations (add, subtract, multiply and divide) preferred. Ability to perform essential duties and physical functions described below. Ability to work in the conditions described below. PHYSICAL REQUIREMENTS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical activity inventory of the position includes: Ability to be exposed to cold or warm temperature extremes performing occasional work in a walk-in cooler and/or freezer and outdoors Ability to occasionally lift and/or carry up to 30 pounds from ground to overhead (i.e., assisting in stocking/maintaining inventory levels) Ability to occasionally lift and/or carry up to 50 pounds from ground to waist (i.e., to replenish fountain syrups). Ability to grasp, reach and manipulate objects with hands for entire shift. (This handwork requires eye-hand coordination. Ability to push/pull with arms up to a force of 20 pounds (i.e., utilizing a hand-truck) Able to reach overhead for objects Ability to bend and twist at waist Ability to communicate orally Ability to operate a cash register and/or computer keyboard Ability to stoop, kneel, squat, bend, push, and pull Ability to work alone Be exposed to occasional noise Ability to stand and/or walk for an entire shift May require climbing a ladder to store and retrieve materials or place and remove signs WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Working conditions inventory of the position includes: Perform approximately 95% of all work indoors, but will be required to clean parking lots, gas pumps, take out garbage, etc. Exposure to extreme cold temperatures while performing occasional work in a walk in cooler and/or freezer Exposure to occasional noise. Work with minimum direction and periodic supervision. ACKNOWLEDGMENT This indicates the general nature and level of work to be performed in this position and it is not intended to contain or be interpreted as a comprehensive inventory of all the duties, responsibilities, functions and qualifications required of the position. The incumbent may be asked to perform other duties and will be evaluated, in part, on performance of the tasks listed in this . As with all positions, the responsibilities and duties of this position may change. The Company reserves the right to revise this at any time with or without notice. This Job Description does not constitute a contract for employment and either the incumbent or the Company may terminate employment at any time, for any reason, with or without notice. Circle K is an Equal Opportunity Employer. The Company complies with the Americans with Disabilities Act (the ADA) and all state and local disability laws. Applicants with disabilities may be entitled to a reasonable accommodation under the terms of the ADA and certain state or local laws as long as it does not impose an undue hardship on the Company. Please inform the Company's Human Resources Representative if you need assistance completing any forms or to otherwise participate in the application process. Hiring Range: $13.00 to $13.50 Circle K is an Equal Opportunity Employer. The Company complies with the Americans with Disabilities Act (the ADA) and all state and local disability laws. Applicants with disabilities may be entitled to a reasonable accommodation under the terms of the ADA and certain state or local laws as long as it does not impose an undue hardship on the Company. Please inform the Company's Human Resources Representative if you need assistance completing any forms or to otherwise participate in the application process. Click below to review information about our company's use of the federal E-Verify program to check work eligibility: In English In Spanish

Do your friends and co-workers refer to you as a people person? Have friends or people told you or suggested you go into sales? Do you enjoy working with people? Do you enjoy helping people solve problems by offering advice and consultation? Are you looking for a job that offers constant learning, skills growth and a career path? If so we are looking for employees just like you in the ever-changing Sign Industry. As a FASTSIGNS Customer Service Representative, you will be the initial contact with current customers as well as prospective customers in our FASTSIGNS Center. You will work with customers in numerous ways such as email, telephone, in-person and at their place of business. You will be working to build long-lasting relationships by turning prospects into customers and then into long term clients. The sign industry is ever changing and dynamic. All you have to do is look all around and you'll see there are signs of all types everywhere. You will never be bored working in the sign industry as even the smallest of jobs up to very large projects are unique and highly customized. FASTSIGNS is the franchise industry leader with over 700 locations in many countries worldwide. We have the most extensive training programs both online and in-person in the industry. Working for FASTSIGNS will allow you to grow your personal and business skills. At FASTSIGNS we pride ourselves on the best customer service in the Sign Industry and to prove it we survey our customers to ensure we constantly improve our service. Our ideal candidate for this position is someone who is outgoing, responsive, eager to learn and has the ability to build relationships. Great listening skills, documentation and organization are highly valued in candidates for this position. You will learn to prepare estimates, implement work orders and ensure timely delivery of finished orders. You will be involved in daily team meetings, execute business and marketing plans and be intimately involved in the success of the FASTSIGNS Center. We are not just looking for just anyone to fill this position, we are looking for someone that believes they are the best! We don't consider this position as an entry-level we consider the position a stepping stone for any individual who wants a career path and personal growth in their life. If you think you have what it takes to be successful in this dynamic industry we encourage you to apply. Are you that person? Compensation: $31,500.00 - $85,000.00 per year At FASTSIGNS, every day is unique and presents exciting opportunities, including new ways to use your talent and grow your skills. We have a large network of independently owned locations - both locally and internationally - who offer competitive pay and ongoing training opportunities. Are you ready to plan for your future? Discover your next career. Make your statement. Learn more by exploring the positions offered by FASTSIGNS centers. This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to FASTSIGNS Corporate.

This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. Customer Service Specialists are also expected to promptly resolve any customer concerns and ensure maximum client satisfaction as well as stay up-to-date with product features and maintain the high quality and visual standards of the products and store. Customer Service Specialists are tasked with achieving excellent customer service, while consistently meeting the store's sales goals. Job duties involve contact with customers, which may include minors; and access to cash and other payment methods, electronic equipment, personal information, store merchandise and other items of value, and such access may be supervised or unsupervised. The Company therefore has determined that a review of criminal history is necessary to protect the business and its operations and reputation and is necessary to protect the safety of the Company's customers, staff, employees, vendors, contractors, and the general public. The individual selected for this role may be expected to work at stores within a 10 mile radius of Store #721736 located at: 7165 Peach St, Erie, 16509

The Alterations Customer Service Representative (CSR) is a critical role for the successful operation of the Alterations department and completing tasks that contribute to providing superior customer service. The (CSR) is responsible for providing an A+ customer experience to David's Bridal customers S/he reports to the Store Manager. The Alterations CSR is responsible for task that may include welcoming and servicing customers, making appointments, answering phones, pressing garments, and/or ensuring that items are ready for pickups. Essential Job Functions: Welcome all customers with genuine, and friendly enthusiasm over the phone, virtual chats and in person, communicates clearly and concisely adapting style to suit customers by problem solving, excellent phone skills and resolving conflict. Use all systems to manage the customer flow to deliver five-star customer experience. Meet all service vows including, Prepare, Welcome, Meet Needs & Be There for all customers, includes all operational checklist task and meeting customers emotional and practical needs. Responsible for providing an exceptional service experience to multiple customers at one time and contributes to the store achievement of Five-Star Customer Service. Proactively address customer concerns with confidence. Know when to escalate and partner with leadership team. Effectively communicate how alterations can play an important role in perfecting the dress for her event in partnership with Alterations. Promote all alterations services and personalization options. Maintain store-standards (clean, organized, promotional readiness, store recovery) to support a flawless shopping experience. Maintain high dress code standards as required by the Dress Code policy. Greet and escort all alterations customers to and from alterations for appointments. Press, steam, and spot clean all merchandise. Follows quality control guidelines and inspects all garments altered/steamed/pressed to verify pristine condition before final delivery to customer. Build long-term relationships to meet and exceed customer satisfaction and loyalty. Support inventory management by processing special orders, pick-ups and first quality standards for all merchandise. Supports all cash wrap behaviors and processes transactions with accuracy to make sure every customer feels celebrated. Seeks assistance from the Alterations Manager to address customer issues that s/he is not able to resolve. Maintains a clean and well-organized alterations room. Performs duties and tasks as assigned by store management. Physical Demands: While performing the duties of this job, the employee is occasionally required to stand, walk, and sit for extended periods of time; reach for tools and objects with hands and arms; climb stairs; stoop, kneel, crouch, or crawl; ability to bend, twist and stand; move throughout the store; and talk to and hear customers. Manual dexterity to perform non-selling responsibilities, such as use of POS (Point of Sale) terminals, counting money, steaming garments, accessing computers and receiving or initiating telephone calls. Manual dexterity to sew an perform fittings to David's Bridal standards, as needed. Ability to lift/and or move up to 10 pounds. The employee must be able to see up close and at a distance, as well as use peripheral vision and depth perception, and be able to look at, read, and use a computer, electronic devices and phones for long periods of time. Education & Credentials: High school diploma or equivalent degree 1-2 years prior retail experience in an apparel or specialty store environment. Prior sewing experience is helpful. Prior experience with computerized POS (Point of Sale) system

About the Role: Kinetics' team of Customer Service Technicians are vital team members who represent our leading telecommunications brand that connects homeowners, small business, enterprise, and carrier partners across the United States. Our team of Customer Service Technicians care about technology and connecting customers to products they value. Through providing technical expertise and customer support, our Customer Service Technicians create meaningful connections with customers that create long-term relationships. What You'll Do: Install and repair residential and business communications services including telephone, internet, and video. Train and work with tools and test equipment to provide service of multiple different technologies and network designs. recommend products and services that resolve their communications needs. Work in both buried and aerial plant requiring pole climbing and ladder skills. Safely operate and maintain clean and organized company service vehicle. Work in both inside and outside environments. Complete necessary safety training and follow safety standards and regulations. You will report to the Manager of Local Operations. Do You Have? Basic technology and math skills Valid driver's license and safe driving record Ability to distinguish colors in use of color-coded cable. Ability to use equipment with maximum load capacity of 275lbs. Ability to lift up to 50lbs, capable of working aloft. Ability to successfully complete required safety training. Ability to work assigned schedules and extended hours including day, evening, weekend, and holiday hours. Ability to respond to after hour callouts. High School Degree or GED equivalent Even Better: Customer service or sale experience. Certifications or training directly related to the position. Two-year technical degree in computers or electronics, or the equivalent in work experience. Qualifications - Minimum Requirements: Education: High School Diploma or equivalent Certification/License: Must maintain a valid driver's license and a safe driving record. Compliance with Weight Restrictions/Safe Load Limits for Equipment and Ladders Physical Tasks- Standing Continuously: 67-100% | Walking Continuously: 67 - 100% | Sitting Occasionally: 0-33% Driving- Car: Occasionally: 0-33% | Van: Continuously: 67-100% | CMV: Occasionally: 0-33% | Climbing: Continuously: 67-100% | Bending: Continuously: 67-100% | Crouching: Continuously: 67-100%| Pushing-Pulling: Continuously: 67-100% |Carrying: Continuously: 67-100% | Reaching Above Head: Continuously: 67-100% | Lifting-Lowering >1-15 lbs.: Continuously: 67-100% | >15-30 lbs.: Continuously: 67-100% | >30+ lbs.: Continuously: 67-100% Repetitive Hand Action: >Medium Dexterity: Continuously: 67-100% | >Fine Manipulating: Continuously: 67-100% |Operate Foot Control: Occasionally: 0-33% Audio Visual Needs- Hearing: Continuously: 67-100%| Near Vision: Continuously: 67-100%| Far Vision: Continuously: 67-100% |Peripheral Vision: Continuously: 67-100% | Depth Perception: Occasionally: 0-33% | Color Discrimination: 34 - 66% Exposures to: Cold: Frequently: 34-66%, Heat: Frequently: 34-66%, Dampness: Occasionally: 0-33%, Heights: Occasionally: 0-33%, Vibration: Occasionally: 0-33%, Skin Irritants: Occasionally: 0-33%, Lung Irritants: Dust: Occasionally: 0-33%, Fumes/Gases: Occasionally: 0-33% Equipment Used in Job Performance/Working Environment: Test Equipment, Ladders, Climbing Hooks, Hand and Power Tools, Van Types of Driver's License Required: Driver's License

Job Description Right now, we are searching for qualified customer service reps with personality and people skills. We are growing so fast it's hard to keep up, and that means Domino's has lots of ways for you to grow (if that's what you want), perhaps to management, perhaps beyond. We offer a great flexible schedule that offers the hours you are looking for. That means you are free when you need to be. You will have plenty of time for school, to hang with your friends, or whatever. Even if you need a second job for some extra cash, Domino's Pizza is the perfect place for you. Being the best pizza delivery company in the world requires exceptional team members working together. At Domino's Pizza, our people come first! As part of our team, your responsibilities will include: Impressing our customers Stocking ingredients from delivery area to storage, work area, and walk-in cooler Preparing products Receiving and processing telephone orders Cleaning equipment and facility We offer flexible scheduling and competitive wages for all team members. Qualifications Must be 16 years of age or older Ability to comprehend and give correct written instructions Ability to add, subtract, multiply, and divide accurately and quickly (may use calculator) Must be able to make correct monetary change Verbal, writing, and telephone skills to take and process orders Ability to enter orders using a computer keyboard or touch screen Additional Information All your information will be kept confidential according to EEO guidelines.

We are looking for a representative to join our team. This person will operate as the lead on all critical business accounts. The focus of this vital role is to manage the relationship with the client by creating a positive working relationship. The manager is responsible for addressing client issues and responding to questions. The ideal candidate comes with experience in and developing new business opportunities among both existing and new customers. Excellent cross-functional experience working with customer service and product development to improve the entire customer experience is a critical factor in this role. Responsibilities: Oversee customer account management - Includes developing new business along with negotiating contracts and agreements to maximize profits. Collaborate cross-functionally - Work closely with the sales team to achieve quotas while keeping clients satisfied and engaged with products and services. Ensure delivery to customers - Facilitate the timely and successful delivery of solutions according to customer needs and objectives. Requirements: Sales or related field Strong verbal and written communications skills Excellent listening, negotiation, and presentation abilities Proven ability to juggle multiple account management projects at a time, while maintaining sharp attention to detail Demonstrable ability to communicate, present and influence key stakeholders at all levels of an organization, including executive and C-level Our employees enjoy a work culture that promotes hard work, dedication, working well with those around you, and work diligently to addressing problems with costumers. Employees can also take advantage of Generous Compensation Program, Weekly Performance Bonus, and Leadership Development Programs to Take Your Career to the Next Level

Kedia Corporation connects people with what they want on a global scale. We are committed through use of innovation to create exceptional user experiences. Kedia is engineering. Using cutting edge techniques, we have defined the way business will continue future operations. Our company provides a challenging, fast paced, and growth oriented foundation to develop and empower people to innovate in the business services field Job Description Tasks Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints. Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken. Check to ensure that appropriate changes were made to resolve customers' problems. Determine charges for services requested, collect deposits or payments, or arrange for billing. Refer unresolved customer grievances to designated departments for further investigation. Review insurance policy terms to determine whether a particular loss is covered by insurance. Contact customers to respond to inquiries or to notify them of claim investigation results or any planned adjustments. Resolve customers' service or billing complaints by performing activities such as exchanging merchandise, refunding money, or adjusting bills. Compare disputed merchandise with original requisitions and information from invoices and prepare invoices for returned goods. Obtain and examine all relevant information to assess validity of complaints and to determine possible causes, such as extreme weather conditions that could increase utility bills. Tools used in this occupation: Autodialers - Autodialing systems; Predictive dialers Automated attendant systems - Voice broadcasting systems Automatic call distributor ACD - Automatic call distribution ACD system Scanners Standalone telephone caller identification - Calling line identification equipment; Dialed number identification systems DNIS Technology used in this occupation: Contact center software - Avaya software; Multi-channel contact center software; Timpani Contact Center; Timpani Email Customer relationship management CRM software - Austin Logistics CallSelect; Avidian Technologies Prophet; SSA Global software; Telemation e-CRM Electronic mail software - Astute Solutions PowerCenter; IBM Lotus Notes; Microsoft Outlook Network conferencing software - Active Data Online WebChat; eStara Softphone; Parature eRealtime; Timpani Chat Spreadsheet software - Microsoft Excel Knowledge Customer and Personal Service - Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction. Clerical - Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology. English Language - Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar. Qualifications Skills Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times. Speaking - Talking to others to convey information effectively. Service Orientation - Actively looking for ways to help people. Persuasion - Persuading others to change their minds or behavior. Reading Comprehension - Understanding written sentences and paragraphs in work related documents. Critical Thinking - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems. Writing - Communicating effectively in writing as appropriate for the needs of the audience. Coordination - Adjusting actions in relation to others' actions. Social Perceptiveness - Being aware of others' reactions and understanding why they react as they do. Negotiation - Bringing others together and trying to reconcile differences. Abilities Oral Comprehension - The ability to listen to and understand information and ideas presented through spoken words and sentences. Oral Expression - The ability to communicate information and ideas in speaking so others will understand. Speech Clarity - The ability to speak clearly so others can understand you. Speech Recognition - The ability to identify and understand the speech of another person. Written Expression - The ability to communicate information and ideas in writing so others will understand. Near Vision - The ability to see details at close range (within a few feet of the observer). Problem Sensitivity - The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem. Written Comprehension - The ability to read and understand information and ideas presented in writing. Deductive Reasoning - The ability to apply general rules to specific problems to produce answers that make sense. Inductive Reasoning - The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events). Additional Information If this sounds like the right job for you, then use the button below to submit your resume. We look forward to receiving your application.

Job DescriptionBenefits: 401(k) matching Bonus based on performance Competitive salary Employee discounts Health insurance Opportunity for advancement Paid time off Training & development Position Overview Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products. Responsibilities Establish customer relationships and follow up with customers, as needed. Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification. Use a customer-focused, needs-based review process to educate customers about insurance options. As an Agent Team Member, you will receive... Salary plus commission/bonus Paid time off (vacation and personal/sick days) Valuable experience Growth potential/Opportunity for advancement within my agency Requirements Excellent communication skills - written, verbal and listening Self-motivated Detail oriented Proactive in problem solving Dedicated to customer service Ability to work in a team environment Ability to effectively relate to a customer Property and Casualty license (must be able to obtain) Life and Health license (must be able to obtain) If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process. This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm.

Job Description Curtze Food Service is a leading provider of food service solutions dedicated to fostering and maintaining strong relationships with our valued customers, vendors, and staff. We seek a detail-oriented and proactive Customer Service Representative to join our team. If you thrive in a fast-paced environment, excel in multitasking, possess excellent communication skills, and are proficient with computers, we want to hear from you. Schedule: 1st Shift Monday through Friday with rotating half day on Saturday Responsibilities: Provide exceptional customer service by phone, email, and fax, ensuring professional and pleasant interactions with customers, vendors, sales representatives, and staff members. Efficiently receive and process small and large orders for products. Accurately enter data into our computer system for customer orders, shipments, payment applications, and order tracking. Proactively follow up with customers to ensure their service expectations are met. Nurture relationships with our diverse customer base. Manage a database related to customer invoices, accounts receivable, and promotional activities. Effectively resolve customer issues and inquiries. Utilize in-depth product knowledge to handle more specialized calls. Qualifications: High School Diploma/GED or Equivalent Experience Inside sales experience 2+ years of Customer Service experience Proficiency in computer usage Previous management experience a plus CURTZE'S PREMIUM BENEFITS INCLUDE: Medical insurance, dental insurance, vision insurance, 401(k), 401(k) match, pet insurance, life insurance, short-term disability insurance, voluntary accident insurance, flexible spending account, employee discount, paid holidays, paid time off, and Christmas Club. ABOUT CURTZE FOOD SERVICE Curtze is a full-line foodservice distributor. In addition to canned goods, frozen foods, paper products, chemicals, equipment, supplies, dairy, and other staples, we offer temperature-controlled fresh produce distribution. Our commitment to quality and customer satisfaction has earned us a reputation as the "Food Service Distributor of Choice." Since 1878, we have been committed to this goal, and it has been a critical element of our continued growth. As a 6th generation family-owned company, we treat our customers and employees like family. We genuinely value each team member and know they play an essential role in our success. That is why we offer competitive compensation, solid benefits, and a great work environment. ARE YOU READY TO JOIN OUR TEAM? If you feel you are right for the Customer Service Representative position, apply now with our initial 3-minute, mobile-friendly application! Curtze Food Service is an equal opportunity employer dedicated to a policy of non-discrimination in employment on any basis, including race, color, age, sex, religion, national origin, protected veteran status, the presence of mental, physical, or sensory disability, sexual orientation, or any other basis prohibited by federal or state law. Location: Erie, PA, USA - 16511 Job Posted by ApplicantPro

Requirements Job Requirements: High school diploma and 5 years of business experience, preferably in a customer facing role. Strong communication skills, including active listening skills, conflict resolution, and clear articulation. Strong understanding of EDI standards and protocols. Ability to solve problems, alleviate conflicts, and escalate tactfully. Proficient in Microsoft Office suite and Netsuite.

Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their journeys by inspecting and maintaining equipment. As well as assisting customers, using up-to-date technology to dispatch and return equipment. This position offers on-the-job education. Our motto is 'Hire Fast, Pay Fast.' You can start today and get paid today! Schedule two hands-on working interviews and get paid for each. We also offer a $100 hiring bonus! In addition, we offer a $300 cash bonus, paid upon completion of U-Haul Equipment Inspection and Verification through our 1-2-3 Punch Certification Program at retail stores. U-Haul Offers: Career stability Opportunities for advancement Mindset App Reimbursement Gym Reimbursement Program Health insurance & Prescription plans, if eligible Paid holidays, vacation, and sick days, if eligible Life insurance MetLaw Legal program MetLife auto and home insurance Discounts on Apple products, Dell computers, cell phone plans, hotels, and more 401(k) Savings Plan Employee Stock Ownership Plan (ESOP) 24-hour physician available for kids Dental & Vision Plans Business travel insurance You Matter EAP LifeLock Identity Theft Protection Critical Illness/Group Accident Insurance Dave Ramsey's SmartDollar Program Customer Service Representative Responsibilities: Assist customers inside and outside a U-Haul center with U-Haul products and services. Use smartphone-based U-Scan technology to manage rentals and inventory. Move and hook up U-Haul trucks and trailers. Clean and inspect equipment on the lot including checking fluid levels. Answer questions and educate customers regarding products and services. Prepare rental invoices and accept equipment returned from rental. Install hitches and trailer wiring. Fill propane (certification offered through U-Haul upon employment) Drive a forklift (certification offered through U-Haul upon employment) Other duties as assigned Participate in ongoing continuous U-Haul education through U-Haul University. Customer Service Representative Minimum Qualifications: Valid driver's license and ability to maintain a good driving record High school diploma or equivalent Work Environment: The work involves moderate risks or discomforts which require special safety precautions, e.g., working around moving parts or machines, fumes or irritant chemicals. May be required to use protective clothing or gear such as masks, goggles, gloves or shields. Physical Demands: The work requires some physical exertion such as long periods of remaining stationary, moving around indoors and outdoors, positioning oneself to reach objects at varying heights and moving equipment weighing a minimum of 50 lbs. assisted or unassisted. U-Haul Holding Company, and its family of companies including U-Haul International, Inc. (“U-Haul”), continually strives to create a culture of health and wellness. Consistent with applicable state law, U-Haul will not hire or re-hire individuals who use nicotine products. The states in which U-Haul will decline to hire nicotine users are: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Pennsylvania, Texas, Utah, Vermont, Virginia, and Washington. U-Haul has observed this hiring practice since February 1, 2020 as part of our commitment to a healthy work environment for our team. U-Haul is an equal opportunity employer. All applicants for employment will be considered without regard to race, color, religion, sex, national origin, physical or mental disability, veteran status, or any other basis protected by applicable federal, provincial, state or local law. Individual accommodations are available on requests for applicants taking part in all aspects of the selection process. Information obtained during this process will only be shared on a need to know basis.

About the Role: Kinetics' team of Customer Service Technicians are vital team members who represent our leading telecommunications brand that connects homeowners, small business, enterprise, and carrier partners across the United States. Our team of Customer Service Technicians care about technology and connecting customers to products they value. Through providing technical expertise and customer support, our Customer Service Technicians create meaningful connections with customers that create long-term relationships. What You'll Do: Install and repair residential and business communications services including telephone, internet, and video. Train and work with tools and test equipment to provide service of multiple different technologies and network designs. recommend products and services that resolve their communications needs. Work in both buried and aerial plant requiring pole climbing and ladder skills. Safely operate and maintain clean and organized company service vehicle. Work in both inside and outside environments. Complete necessary safety training and follow safety standards and regulations. You will report to the Manager of Local Operations. Do You Have? Basic technology and math skills Valid driver's license and safe driving record Ability to distinguish colors in use of color-coded cable. Ability to use equipment with maximum load capacity of 275lbs. Ability to lift up to 50lbs, capable of working aloft. Ability to successfully complete required safety training. Ability to work assigned schedules and extended hours including day, evening, weekend, and holiday hours. Ability to respond to after hour callouts. High School Degree or GED equivalent Even Better: Customer service or sale experience. Certifications or training directly related to the position. Two-year technical degree in computers or electronics, or the equivalent in work experience. Qualifications - Minimum Requirements: Education: High School Diploma or equivalent Certification/License: Must maintain a valid driver's license and a safe driving record. Compliance with Weight Restrictions/Safe Load Limits for Equipment and Ladders Physical Tasks- Standing Continuously: 67-100% | Walking Continuously: 67 - 100% | Sitting Occasionally: 0-33% Driving- Car: Occasionally: 0-33% | Van: Continuously: 67-100% | CMV: Occasionally: 0-33% | Climbing: Continuously: 67-100% | Bending: Continuously: 67-100% | Crouching: Continuously: 67-100%| Pushing-Pulling: Continuously: 67-100% |Carrying: Continuously: 67-100% | Reaching Above Head: Continuously: 67-100% | Lifting-Lowering >1-15 lbs.: Continuously: 67-100% | >15-30 lbs.: Continuously: 67-100% | >30+ lbs.: Continuously: 67-100% Repetitive Hand Action: >Medium Dexterity: Continuously: 67-100% | >Fine Manipulating: Continuously: 67-100% |Operate Foot Control: Occasionally: 0-33% Audio Visual Needs- Hearing: Continuously: 67-100%| Near Vision: Continuously: 67-100%| Far Vision: Continuously: 67-100% |Peripheral Vision: Continuously: 67-100% | Depth Perception: Occasionally: 0-33% | Color Discrimination: 34 - 66% Exposures to: Cold: Frequently: 34-66%, Heat: Frequently: 34-66%, Dampness: Occasionally: 0-33%, Heights: Occasionally: 0-33%, Vibration: Occasionally: 0-33%, Skin Irritants: Occasionally: 0-33%, Lung Irritants: Dust: Occasionally: 0-33%, Fumes/Gases: Occasionally: 0-33% Equipment Used in Job Performance/Working Environment: Test Equipment, Ladders, Climbing Hooks, Hand and Power Tools, Van Types of Driver's License Required: Driver's License

At INEOS Pigments, we value our people's contribution in making us one of the largest producers of titanium dioxide in North America. Providing numerous products and services to industries around the globe, from coatings to plastics to paper and other end-uses, we invest in employee development and offer a wide range of career opportunities, offering everyone the chance to broaden their experience and build a professionally rewarding career. About the Role In this role, you will manage all the facets of customer relationships to ensure that defined and agreed to customer needs are met. Direct relations between external customers and Commercial, Credit, and Transportation/Warehousing personnel. Manages more complex accounts, which may include export, import, and consignment accounts. Provide guidance to less experienced customer service representatives for complex items. Assures that all activities comply with customs and transportation guidelines aligned with the country of destination. . About You: * Relevant BS or BA degree desired or equivalent experience * Minimum 2 to 5 years of experience in export customer service function, manufacturing-oriented preferred, with knowledge of customs and shipping documentation requirements. * Proficiency in SAP or comparable software system desired * Demonstrated ability in detail-oriented functions, with communication and export documentation * Demonstrated leadership skills and ability to interact clearly and efficiently with customers, freight forwarders, shippers, and internal business functions. * Demonstrated dedication to meeting internal and external customers' expectations while maintaining effective relationships with customers * Strong written and verbal communication compete * Computer literacy- basic knowledge of MS Office (Word, Excel, and PowerPoint) * Ability to work with multi-disciplinary teams and across different locations Specific Job Responsibilities: * Processes the most complex customer orders, inquiries, and complaints covering items or products ordered with deep expertise * Maintains ongoing relationships with key customers and commercial staff * Utilizes knowledge of products, product availability, sales territories, and individual customers to provide a communication link to customers * Records and processes orders and inquiries received by fax, telephone, and electronic mail. * Provide pricing, availability, and schedule information within established guidelines. * Work with freight forwarders to schedule shipments by ocean vessel to meet customer requirements * Provides accurate and timely export fillings LC's and customer documentation * Provides pricing, availability, and schedule information within the established guidelines. * Researches and obtain a resolution of customer issues. * Serves as the communications link between customers and sales staff to assure responsiveness * Provides guidance and assistance to new and less experienced staff Our Ashtabula, Ohio Complex, consisting of two plants just south of Lake Erie, is a state of the art manufacturing complex with leading technology and more than 45 years of manufacturing excellence. INEOS Pigments offers a competitive salary with an annual bonus and a comprehensive benefits package, including paid time off, medical, dental, vision, short-term disability, long-term disability with the buy-up option, basic life & AD&D insurance with a buy-up option for self and dependents, 401(k) with company match. EOE M/F/Vet/Disabled Read about "EEO is the Law"

Answering patients inquiries related to bills or communication they have received from their visit. Work closely with our 3rd parties to ensure proper handling of outsourced accounts. Minimum 1 year of billing experience, preferably in a hospital setting. * High school graduate or equivalent. * Possess computer system knowledge. * Knowledge of healthcare patient accounting and healthcare insurance coverage. * Previous customer service experience preferably in a hospital or medical setting. * Confidential and good communication skills, both verbal and written. * Proper use of standard office equipment.