Island Passport Club Representative
Call center agent job in Cottage Grove, MN
Pay Rate: $16.00 an hour with $2.00 an hour additional shift differential on swing and grave shift ESSENTIAL DUTIES AND RESPONSIBILITIES
Welcome guests, answer questions and provide information and support to guests
Input, update and maintain accurate player information in the casino management system
Issue Island Passport club cards for club members
Be knowledgeable about and provide guests with information regarding Island Passport club membership, property-wide events and other property amenities
Redeem cash, prizes and comps for guests following department guidelines
Meet goals as established by management
Maintain a working knowledge of promotional systems
Performance point and promotion adjustments following department guidelines
KNOWLEDGE AND CERTIFICATION, SKILLS AND ABILITIES
Required Knowledge and Certification:
High School Diploma/GED or equivalent experience
Preferred Knowledge and Certification:
1-year hospitality or guest service experience, preferably in casinos
Required Skills:
Accurate and detail oriented
Highly organized and ability to adapt quickly to changing priorities
Excellent verbal and interpersonal communication and problem solving skills
Proven high guest service skills
Proficient computer skills Microsoft Office (Word, Excel and Outlook) and Windows
Required Abilities:
Ability to work in a fast paced environment
Ability to interact with guests, coworkers and management in a professional and courteous manner
Ability to follow established dress code policies and practice good personal hygiene
Ability to speak in a clear, concise and pleasant voice
Ability to retain large amounts of information regarding the property and its amenities
Ability to read and write English
PHYSICAL DEMANDS
Must be able to walk, stand and/or sit for long periods throughout the day
Must have a good sense of balance, and be able to bend, kneel, stoop and twist
Must be able to push, pull and grasp objects occasionally
Must have the ability to independently lift up to 25 pounds occasionally
Must be able to perform repetitive hand and wrist motions
WORKING ENVIRONMENT
Office, restaurant, gaming floor and convention center environment including flashing lights, frequent loud noises and cigarette smoke and outdoors for guest events
Must be willing to work a flexible schedule including all shifts, weekends and holidays
Extensive computer use
Occasionally must deal with angry or hostile individuals
High volume direct public contact
Customer Service Representative
Call center agent job in Baxter, MN
Join Our Real Estate Team: Outgoing Customer Care Specialist Wanted!
Arean energetic, people-loving individual with a passion for real estate and building meaningful connections? Do you thrive on brightening someone's day with a friendly call or helping others feel valued and supported?
The Chad Schwendeman Real Estate Group, brokered by eXp Realty, is growing-and we're looking for a dynamic Customer Care Specialist to join our close-knit team in our Baxter, MN office!
What You'll Do:
Reach out to our wonderful current and past clients to share exciting upcoming events, celebrate anniversary dates, and check in on their real estate needs.
Make warm, outgoing calls that strengthen relationships and keep our community connected.
Be the friendly voice that makes clients feel truly cared for in the world of real estate.
We're Looking For:
Professionals who genuinely love talking to people and have a heart for real estate.
Excellent communication skills and a positive, enthusiastic attitude.
Reliability and a team-player spirit-no prior experience required; we'll train the right person!
What We Offer:
Full-time position: Monday-Friday, 8:30 AM-5:00 PM (stable schedule with weekends off!).
Competitive salary: $40,000 annually.
Great benefits: Paid vacation, paid holidays, profit sharing, 401(k) retirement plan, and more.
A supportive work environment where your contributions make a real difference.
If you're ready to combine your love for people with the exciting world of real estate, we'd love to hear from you!
Apply today: Send your resume. We can't wait to meet you!
Compensation:
$40,000 yearly
Responsibilities:
Engage with clients through warm, outgoing calls to foster strong relationships and ensure their real estate needs are met.
Celebrate client milestones by acknowledging anniversaries and special events, reinforcing our commitment to their journey.
Collaborate with team members to share insights and strategies that enhance client satisfaction and loyalty.
Maintain accurate records of client interactions and feedback to support continuous improvement in our services.
Proactively identify opportunities to connect clients with relevant real estate resources and events.
Serve as a knowledgeable point of contact for clients, addressing inquiries and providing timely, helpful information.
Contribute to a positive team environment by sharing successes and supporting colleagues in achieving collective goals.
Qualifications:
Experience in customer service or a related field is a plus, but not required.
Ability to communicate clearly and warmly, both over the phone and in writing.
Proven track record of building and maintaining positive relationships with clients.
Ability to work collaboratively within a team to achieve shared goals.
Strong organizational skills to manage multiple client interactions and records efficiently.
Ability to identify client needs and provide relevant real estate resources and solutions.
Enthusiastic and positive attitude that contributes to a supportive team environment.
About Company
RANKED #1 in Minnesota for Large Teams By Transactions Sides by Real Trends - The Wall Street Journal in SOLD Homes in 2023.
Buy and Remodel Over 40 Homes a Year.
RECOMMENDED by Real Estate mogul Barbara Corcoran from the Emmy-award-winning show Shark Tank.
SOLD 896 Properties for $266 Million in 2021
HAVE more than 2,700 - 5-star reviews online as seen on Zillow, Google, Trulia, Realtor.com, and Facebook.
Apply Now to Learn More.
#WHRE2
Compensation details: 40000-40000 Yearly Salary
PIf41cd0b15fa0-37***********1
STUDENT: Call Center Operator/Faith Radio
Call center agent job in Minnesota City, MN
Title: STUDENT: Call Center Operator/Faith Radio VP Area: VP - Media Department: Faith Radio Network $12.48 per hour Who We Are: Northwestern is a faith-driven community, UNWavering in our Christ-centered principles and identity as those who profess faith in Jesus. Rooted in the unshakable foundation of God's Word and our calling to impact His world, our mission and vision flow from these core values, expressed through Christ-centered higher education at the University of Northwestern - St. Paul and through gospel outreach and faithfulness with Northwestern Media.
Position Summary:
We are looking for students who can answer incoming telephone calls during our fundraiser event; simply greet the caller and enter their information into our computer system with great attention to detail.
Key Responsibilities:
* Answer incoming calls, enthusiastically greeting callers
* Accurately and efficiently enter caller and donation information into computer system
* Keep all caller and donor information confidential
Qualifications:
* Must be detail-oriented, organized and self-disciplined
* Able to interact with a variety of individuals in a professional, tactful and courteous manner
* Have strong phone and customer service skills
* Able to maintain confidential information
* Must have proficient computer skills and ability to enter data accurately
* Able to work independently and take initiative
* Maintain a growing, personal relationship with Jesus Christ, reflect His character in all interactions, and faithfully uphold and embrace Northwestern's mission, Doctrinal Statement and Declaration of Christian Community
Key Skills:
* Independent & Teamwork: Capable of working both independently and collaboratively, with minimal supervision.
* Confidentiality: Maintains discretion and handles sensitive information appropriately.
* Organizational Skills: Strong time management and problem-solving abilities; able to prioritize and meet deadlines with attention to detail.
* Technical Proficiency: Intermediate to advanced computer skills, including Microsoft Office and related software.
* Written & Verbal Communication: Strong writing, editing, proofreading, and verbal communication skills.
* Background Check: Must pass initial and ongoing background checks as a condition of employment.
Work Environment:
The work environment involves working for a suburban, Christian university or Christian owned and operated radio station alongside those with a demonstrated commitment and personal relationship with Jesus Christ, a commitment to the mission and values of Northwestern, and an agreement to abide by all Northwestern policies.
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Call Center Associate
Call center agent job in Saint Paul, MN
The Call Center Associate communicates with patients, hospital staff and family members to understand and provide guidance and recommendations during the selection of meals that meet the nutritional/dietary requirements of the patient. The position uses multiple computer applications to place and verify patient meal orders. Performs other duties within the Food & Nutrition Department as assigned.
FTE: 0.2; 8 hours per week
Work Schedule: 3pm-7pm; Required to work every Thursday and every other weekend.
Required Qualifications:
Experience: 1 year of customer service experience required
Salary Rate: $19.49/hour
Benefits: Regions Hospital offers a competitive benefits package (.5 FTE or greater) that includes medical insurance, dental insurance, 401K with match, disability insurance, and tuition reimbursement. We offer an on-site employee fitness center, as well as on-site employee clinic to make it more convenient for our staff to get the care they need. We also have a Center for Employee Resilience that provides support and evidence-based practices to bring relief and build resiliency. Regions Hospital is a qualified non-profit employer under the federal Public Service Loan Forgiveness program. Regions is also proud to be a Beyond the Yellow Ribbon Company.
Auto-ApplyEngagement Terms Coordinator/Specialist
Call center agent job in Minneapolis, MN
Fish & Richardson, the premier global intellectual property law firm, is trusted by the world's most innovative and influential companies. Fish was established in 1878, and now has more than 400 attorneys and technology specialists in the U.S., Europe, and China. Our success is rooted in our creative and inclusive culture, which values the diversity of people, experiences, and perspectives. Join Fish's
Minneapolis
team in our fast-paced
Risk Management
Department
as
an
Engagement Terms Coordinator/Specialist.
How Will You Make a Difference?
Coordinate intake by entering the required information into the Firm's new business intake system and monitoring the intake process with the goal of minimizing workflow delays.
Support attorney and staff expectations by communicating project status and issues and escalating as appropriate.
Act as a point of contact for procedural guidance related to new matter intake and engagement terms document reviews.
Prepare Engagement Letters using established templates and guidelines, ensuring alignment with Firm policies and legal requirements.
Assist with the review of Engagement Letters and OCGs by coordinating with internal departments to identify relevant issues and help draft responses for internal and external stakeholders.
Maintain centralized documentation and serve as liaison for client engagement terms and information requests, ensuring timely and accurate communication.
Support client analysis projects by organizing data, coordinating with management and stakeholders, and contributing to cross-departmental efforts to meet Firm objectives.
What Will You Bring to the Table?
Bachelor's degree in business administration or the equivalent experience.
At least 1 year related professional experience, preferably in the professional services industry.
Knowledge of drafting and reviewing Engagement Letters and responding to client and internal questions regarding such documents is preferred.
Demonstrated understanding of law firm operations, including general awareness of client relationship dynamics is preferred.
Ability to recognize potential issues in requests and appropriately escalate to supervisors or subject matter experts.
Ability to summarize and organize information clearly and concisely for internal use or communication.
Proficient in standard Firm software tools (e.g. Outlook, Word, Excel, PowerPoint), with a willingness to learn and navigate new systems (e.g. billing/accounting, relational databases).
Working knowledge of Adobe and Word are required.
Strong organizational skills, with the ability to prioritize tasks and meet deadlines in a fast-paced environment.
Ability to work independently with moderate supervision, while adhering to established timelines and procedures.
Demonstrated professionalism and effective communication, with a commitment to providing high-quality service.
Ability to be flexible and responsive to business needs, including adjusting work hours when necessary.
Ability to change and adapt to current and future responsibilities, circumstances, systems, team dynamics, and adherence to the firm's policies and procedures.
This is a hybrid position required to work in the Minneapolis on Wednesdays. The hours for this role are 11am-7:30pm.
Why Fish?
When you join our team, we offer:
Competitive pay and discretionary bonus opportunities along with a rich benefits package, including comprehensive medical and dental coverage, generous paid time off, and tuition reimbursement
Award-winning retirement and profit sharing plans with employer contribution
A family-friendly atmosphere with back-up child care, as well as health and wellness initiatives
A positive culture awarded an Outstanding Workplace designation in 2023 and 2024 by People Insight based on our high levels of employee engagement
The pay range for this position varies by geographic market. In Minneapolis, the estimated starting pay is $25.45 - $37.71 per hour (based on a 37.5-hour workweek), which is equivalent to $49,619 - $73,532 annually. Final compensation will be based on a variety of factors, including education, experience, skills, professional background, overall qualifications, and location.
Our Commitment to Diversity
As a firm that serves the world's greatest visionaries, we know that creativity and innovation are the result of seeing the world from multiple different perspectives. Having a diverse team enhances the quality of legal services we provide to our clients, sustains our standing as a premier IP law firm, and strengthens the fabric of our firm.
#LI-Hybrid
#LI-DM1
Call Center Agent
Call center agent job in Minneapolis, MN
Skillbridge Academy is a forward-thinking organization dedicated to empowering individuals and shaping strong, influential brands. We specialize in building meaningful connections between companies and their audiences through strategic outreach, engaging experiences, and impactful communication. Our team values professionalism, innovation, and a strong commitment to excellence. As we continue to expand nationally, we are looking for dynamic individuals who are ready to grow with us and contribute to the success of our clients and community.
Job Description
We are seeking a motivated Call Center Agent to join our growing team in Minneapolis. This role is centered on providing clear, professional, and solution-oriented support to clients across various communication channels. The ideal candidate is proactive, well-organized, and able to maintain a consistent standard of service that aligns with Skillbridge Academy's mission. This position offers a stable environment, ongoing skill development, and opportunities for long-term career growth.
Responsibilities
Handle inbound and outbound calls with a professional and service-focused approach.
Provide accurate information, guidance, and support to customers.
Document interactions and follow established communication procedures.
Troubleshoot issues and offer effective resolutions aligned with company guidelines.
Maintain confidentiality and ensure compliance with internal policies and standards.
Collaborate with team members to improve service processes and customer satisfaction.
Participate in ongoing training to enhance communication and service delivery skills.
Qualifications
Strong verbal communication and active listening skills.
Ability to manage multiple tasks while maintaining accuracy and professionalism.
Excellent problem-solving abilities and attention to detail.
Comfort working in a structured, goal-driven environment.
Commitment to providing exceptional customer service.
Adaptability and willingness to learn new systems and procedures.
Additional Information
Competitive annual salary of $42,000 - $45,000.
Career advancement opportunities within a growing organization.
Continuous training and professional skill development.
Supportive and collaborative work environment.
Stable full-time position with long-term potential.
Job Type: Full-Time, On-Site (Minneapolis, MN).
Call Center Representative II
Call center agent job in Woods, MN
As a community, the University of Rochester is defined by a deep commitment to Meliora - Ever Better. Embedded in that ideal are the values we share: equity, leadership, integrity, openness, respect, and accountability. Together, we will set the highest standards for how we treat each other to ensure our community is welcoming to all and is a place where all can thrive.
Job Location (Full Address):
60 Corporate Woods, Brighton, New York, United States of America, 14623
Opening:
Worker Subtype:
Regular
Time Type:
Full time
Scheduled Weekly Hours:
40
Department:
500708 CVSL RCPG & Cardiac Rehab
Work Shift:
UR - Day (United States of America)
Range:
UR URCC 204 H
Compensation Range:
$19.08 - $25.77
The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job's compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations.
Responsibilities:
GENERAL PURPOSE
Provides communication support services, including general clerical, general information, wayfinding, technical support, provider/service referral, patient registration, and scheduling services to the patients of the University of Rochester Medical Center and its affiliates on behalf of the physicians and medical providers associated with the University. Collects, assesses, submits, processes and updates sensitive and confidential information. Resolves patient access issues within limits and works with confidential information from various business systems and in accordance with multiple work-flow protocols.
ESSENTIAL FUNCTIONS
Answers large volume of inbound inquiries by phone, email, and other electronic interfaces.
Follows prescribed protocol and Standard Operating Procedures to schedule patient appointments, resolve patient issues, respond to patient/physician inquiries, handle or redirect billing inquiries, handle patient/customer complaints and provide basic technical support.
Ensures appropriate use and distribution of Electronic Medical Record information.
During the call, makes independent decisions to act outside of the protocol to transfer, refer or resolve emergent situations.
Assesses the urgency of the situation and determines the appropriate action or referral source.
Accurately and efficiently uses appropriate business systems and/or software to navigate, interpret and analyze, report, troubleshoot, schedule appointments, register patients, record information, and document problem resolutions.
Answers patient calls using expert knowledge to respond to individual patient needs while adhering to specific protocols for University Medical Center departments and affiliate organizations.
Determines when situations warrant contacting Administrators, on call physicians, Security or Public Relations.
Researches, resolves, and documents non-routine paging issues, which have impacted or delayed patient care. As required, performs disaster protocols.
Resolves inquiries efficiently and escalates appropriately to ensure all calls are resolved/documented.
Anticipates, prioritizes, and maintains a balance between inbound and outbound activity, as well as other clerical and/or administrative activities.
Independently initiates outbound communications following prescribed protocol and standard operating procedures to achieve and maintain optimal patient access targets and organizational goals/standards, including but is not limited to, making routine appointments, managing wait/recall lists, and communications regarding event cancellations, changes, and updates.
Monitors appointment schedules, systems, and resources.
Provides feedback and recommendations to achieve, monitor, and maintain efficiency, reducing cost, and reducing waste.
Alerts leads and supervisor to problems with systems, equipment, workstations, and resources in a timely manner to ensure the highest quality and quantity of service is provided at all times.
Based on general knowledge of UR Medicine branding standards and entity protocol, responds to inquiries and provides information for patients, physicians, vendors and customers of Strong Memorial Hospital, Highland Hospital, University of Rochester Medical Center affiliate institutions, UR Medical Faculty Group, individual departments, persons or programs to answer inquiries and connect callers.
Keeps abreast of regulations and compliance requirements and applies best practices.
Understands and avoids issues downstream related to scheduling, initial registration, and billing.
Attends and contributes to meetings and participates in training sessions to ensure understanding of and adherence to communication protocol, organizational target goals, updates systems, and requirements for documentation of communication activity.
Other duties as assigned.
MINIMUM EDUCATION & EXPERIENCE
High School diploma or equivalent and 1 year of customer service experience required
Or equivalent combination of education and experience
The University of Rochester is committed to fostering, cultivating, and preserving an inclusive and welcoming culture to advance the University's Mission to Learn, Discover, Heal, Create - and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion, creed, sex, sexual orientation, citizenship status, or any other characteristic protected by federal, state, or local law (Protected Characteristics). This commitment extends to non-discrimination in the administration of our policies, admissions, employment, access, and recruitment of candidates, for all persons consistent with our values and based on applicable law.
Auto-ApplyRental Car Customer Service Agent
Call center agent job in Saint Paul, MN
Are you a people person? Managed Labor Solutions, a leading nationwide provider of rental car outsourcing services, is hiring people to work as a Rental Car Customer Service Agent for customers for our partner location. The job entails checking in customers as they arrive for their reservation.
What you'll do:
Greet customers upon arrival
Expedite the car rental process so customers can get to their destination quickly and easily
Verify driver's license and reservations
Assign keys and rental agreements and be able to explain charges on the invoice
Process car exchanges in the Rental Car computer system
Resolve customer issues and concerns professionally
Benefits:
Health insurance
Dental insurance
Flexible schedule
What we require:
Valid driver's license
18 years of age or older
Must be flexible with schedule to work night, weekends and holidays as needed
Previous customer service experience and sales skills
Ability to work in a fast paced environment with a variety of tasks
Willingness to work outdoor in weather conditions with moderate noise level
Detail oriented
Computer literate
Proficiency in English
Extra points for this
6 months of customer service experience
Previous experience in baggage handling or customer-facing role
JOB CODE: MSP
Call Center Associate
Call center agent job in Saint Paul, MN
The Call Center Associate communicates with patients, hospital staff and family members to understand and provide guidance and recommendations during the selection of meals that meet the nutritional/dietary requirements of the patient. The position uses multiple computer applications to place and verify patient meal orders. Performs other duties within the Food & Nutrition Department as assigned.
FTE: 0.2; 8 hours per week
Work Schedule: 3pm-7pm; Required to work every Thursday and every other weekend.
Required Qualifications:
Experience: 1 year of customer service experience required
Salary Rate: $19.49/hour
Benefits: Regions Hospital offers a competitive benefits package (.5 FTE or greater) that includes medical insurance, dental insurance, 401K with match, disability insurance, and tuition reimbursement. We offer an on-site employee fitness center, as well as on-site employee clinic to make it more convenient for our staff to get the care they need. We also have a Center for Employee Resilience that provides support and evidence-based practices to bring relief and build resiliency. Regions Hospital is a qualified non-profit employer under the federal Public Service Loan Forgiveness program. Regions is also proud to be a Beyond the Yellow Ribbon Company.
Auto-ApplyEntry Level Call Center Sales Representative
Call center agent job in Saint Louis Park, MN
Your hustle = real money, holiday cash, and a spot on our 2026 WINNING TEAM! We're a national marketing powerhouse (130,000+ clients, 3,000+ golf courses) and we want fearless, money-driven closers on our Minnetonka sales floor.
Schedule: Monday-Friday, 8:00am-5:00pm | In-Office Only
EARN BIG, FAST
$15-$24/hr base (performance-based)
10%-20% uncapped commission
$1K-$2.5K monthly bonuses
$6K-$12K annual bonuses
Daily cash spiffs ($500+ weekly!)
Holiday cash to make this season your most profitable yet
Real earning potential: $31K-$120K+ per year
WHAT YOU'LL DO
Call local businesses (training included!)
Sell an ad product that actually works
Close deals same-day-cash in your pocket instantly
PERKS & BENEFITS
Health, Dental, Vision + Telehealth (60 days)
PTO & Sick Leave (90 days)
401(k) + Match (6 months)
Daily contests, giveaways, hype, and a high-energy sales floor
Fast promotions-secure your spot as a 2026 superstar
WHO WE WANT
18+, in-office, hungry to win
Confident communicator (experience optional)
Competitive, coachable, money-obsessed
Stop waiting. Apply NOW. Start this week. Get paid Friday. Earn holiday cash. Claim your spot on our 2026 winning team and crush it!
Transit Reservationist / Customer Service Agent
Call center agent job in Burnsville, MN
Job Details Burnsville, MN $21.00 - $23.00 HourlyDescription
At Schmitty & Sons, we pride ourselves on delivering safe, reliable, and friendly transportation solutions. As a Reservationist, you will play a vital role in connecting passengers to the services they rely on every day, while being part of a supportive and professional team environment.
Key Responsibilities
Answer incoming calls, emails, and online inquiries regarding transit services, schedules, and fares.
Assist customers with making, modifying, or canceling reservations for transit bus services.
Provide accurate information about routes, schedules, service areas, and accessibility options.
Input and update reservation data into the scheduling/dispatch software system.
Communicate with dispatchers and drivers to confirm trip details and resolve scheduling issues.
Monitor service capacity and availability to optimize scheduling and ensure efficient operations.
Handle customer concerns or complaints in a professional and courteous manner.
Maintain confidentiality of passenger information and adhere to company policies.
Perform general administrative tasks such as filing, data entry, and report generation as needed.
What we are looking for
Strong communication skills (verbal and written) with a customer-first attitude.
Previous experience in customer service, call center, or reservations preferred.
Proficiency in Microsoft Office and reservation/dispatch software (training provided).
Excellent organizational skills with attention to detail and accuracy.
Ability to multitask in a fast-paced environment and remain calm under pressure.
Familiarity with local transit services or the transportation industry is a plus.
Detailed-oriented person with a can-do attitude!
Other Requirements
High school diploma or equivalent; additional customer service or administrative training preferred.
Read, write, and speak in English
Have a positive attitude and be a team player
Must be able to work independently and in a team environment
Obtain (within 90 days of hire date) a Class B Commercial Driver's License (CDL), with air brake and endorsements for passenger and a valid DOT physical
Work Environment & Schedule
Monday to Friday 10:00 AM - 7:00 PM
Office-based role with a mix of phone, email, and software-based responsibilities.
May require evening, weekend, or holiday availability depending on service needs.
How we're different:
We're employee owned - that's extra money in your pocket!
Professional management team that cares
Friendly staff always willing to help out
Full benefit package including 401k match and Employee Stock Option Plan
Paid time off
Donuts on payday - YUM!
Dispatcher / Call Center Specialist - Multiple Day Shift Openings
Call center agent job in Rockford, MN
Wright-Hennepin International Response Center (WHIRC) is a 24-hour alarm monitoring center. The Dispatch/Call Center Specialist is responsible for quickly and accurately answering customer calls in a fast-paced high-volume call center environment. This position acts as the initial service call contact for customer with service problems and ensures the means for resolution of the problem. Other duties include maintaining alarm activity and performing data entry of new account information and database changes.
The Dispatch/Call Center Specialist works a 10-hour rotating shift.
Available Day Shift Schedules:
4:00am - 2:00pm
6:00am - 4:00pm
8:00am - 6:00pm
The successful candidate must be able to work the shift schedule, including working weekends and holidays, and be open to helping with shift coverage to accomplish daily requirements and activity as needed. The team atmosphere is fun, engaging and makes time for additional training and career development.
Location
The position is located at our company headquarters in Rockford, Minn. Rockford is located 15 miles west of Plymouth on Hwy 55.
Responsibilities
Answer incoming telephone and alarm traffic in a timely and professional manner. Provide quick, accurate, courteous and professional service, abiding by the customer service standards, policies and procedures. Provide the customer with the best possible service and a positive experience.
Obtain account information from technicians and customers and enter information accurately and in a timely manner to the automation system.
Perform system checks on equipment, recognize and correct minor equipment problems, and accurately report concerns and problems with equipment and customers.
Train and participate in monthly training, emergency generator and back-up power testing, complete Central Station Alarm Association training and certification.
Working Conditions
The Call Center Rep works primarily in a climate-controlled office environment. Must have the ability to perform finger and hand manipulation and perform repetitive motions in order to use office equipment. Ability to exert up to 10 lbs. of force when moving items such as computer printouts, notebook ledgers, office equipment, etc. The ability to make verbal and written presentations relating to the business.
Pay
Starting pay is $20.00 plus shift differential for evening/overnight hours.
WH offers a comprehensive health insurance plan including medical, dental, and vision coverage. WH also offers a generous company 401K match and contributions to a Health Savings Account. Employees have the potential to receive an annual bonus. Paid time off and paid holidays are provided. Other benefits include tuition reimbursement programs, flexible spending account access, dependent care FSA, and more.
Requirements
High school education or equivalent
1+ year of customer service experience, preferably in a high call volume environment
Successful completion of WHIRC dispatcher training and probation
Must obtain and maintain all initial and ongoing licensures by meeting all state and federal requirements
Must adhere to WH's core values of Teamwork, Dependability, Performance, Integrity, Safety and Member/Customer Focused.
School District Call Center Specialist
Call center agent job in Minneapolis, MN
Temp
Indrotec seeking Call Center Specialists for a local school district transportation office. As a District Call Center Specialist, you will provide essential frontline support by managing both emergency and non-emergency calls. This role plays a vital part in ensuring safe, efficient, and timely transportation services while delivering exceptional customer service to our community.
Key Responsibilities:
Answer, assess, and triage incoming calls in a prompt and professional manner
Maintain clear, continuous communication with drivers and staff
Accurately report safety concerns, incidents, and unusual activity
Support a positive and professional work environment while upholding confidentiality standards
Qualifications:
High School Diploma or GED required
Minimum of 2 years' experience in customer service or administrative support
Excellent communication, data entry, and problem-solving skills
Familiarity with safety procedures, proper recordkeeping, and communication protocols
Why Join Us?
You'll be part of a dedicated team that prioritizes safety, collaboration, and service excellence. If you thrive in a fast-paced environment and enjoy helping others, we'd love to hear from you.
Call Center Representative with Sign on Bonus
Call center agent job in Brainerd, MN
Job DescriptionBenefits:
401(k) matching
Bonus based on performance
Paid time off
Signing bonus
United Partners Outreach is currently looking to add 2 full time and 2 part time employees to the team.
We work year round ( no layoffs ), Monday through Friday ( no weekends ), and represent some amazing organizations.
Full Time 40 hours
Part Time 25 hours
Set schedule so you can plan life around it.
Pay is guaranteed base pay of $14.00 per hour plus possible attendance and production bonuses weekly with max pay hitting $21.50 per hour.
Are you goal oriented and driven? If so, this position is for you. You get to determine how much you make per hour based on your dedication, determination, and follow through.
Benefits
* PTO
* Simple IRA with eligibility
* No Weekends
Call Sara ********** to schedule an interview today!
Call Center Rep
Call center agent job in Mankato, MN
Global Channel Management is a technology company that specializes in various types of recruiting and staff augmentation. Our account managers and recruiters have over a decade of experience in various verticals. GCM understands the challenges companies face when it comes to the skills and experience needed to fill the void of the day to day function. Organizations need to reduce training and labor costs but at same requiring the best "talent " for the job.
Qualifications
Previous call center experience
Knowledge of how to increase sales via suggestive selling techniques Minimum Qualifications:
Ability to multi-task through multiple computer screens to using
resources efficiently to create an amazing customer experience â
Strong communication skills
Proficiency with Microsoft Office
High School diploma or equivalent
Additional Information
$12hr
CTH
Island Passport Club Representative
Call center agent job in Northfield, MN
Pay Rate: $16.00 an hour with $2.00 an hour additional shift differential on swing and grave shift ESSENTIAL DUTIES AND RESPONSIBILITIES
Welcome guests, answer questions and provide information and support to guests
Input, update and maintain accurate player information in the casino management system
Issue Island Passport club cards for club members
Be knowledgeable about and provide guests with information regarding Island Passport club membership, property-wide events and other property amenities
Redeem cash, prizes and comps for guests following department guidelines
Meet goals as established by management
Maintain a working knowledge of promotional systems
Performance point and promotion adjustments following department guidelines
KNOWLEDGE AND CERTIFICATION, SKILLS AND ABILITIES
Required Knowledge and Certification:
High School Diploma/GED or equivalent experience
Preferred Knowledge and Certification:
1-year hospitality or guest service experience, preferably in casinos
Required Skills:
Accurate and detail oriented
Highly organized and ability to adapt quickly to changing priorities
Excellent verbal and interpersonal communication and problem solving skills
Proven high guest service skills
Proficient computer skills Microsoft Office (Word, Excel and Outlook) and Windows
Required Abilities:
Ability to work in a fast paced environment
Ability to interact with guests, coworkers and management in a professional and courteous manner
Ability to follow established dress code policies and practice good personal hygiene
Ability to speak in a clear, concise and pleasant voice
Ability to retain large amounts of information regarding the property and its amenities
Ability to read and write English
PHYSICAL DEMANDS
Must be able to walk, stand and/or sit for long periods throughout the day
Must have a good sense of balance, and be able to bend, kneel, stoop and twist
Must be able to push, pull and grasp objects occasionally
Must have the ability to independently lift up to 25 pounds occasionally
Must be able to perform repetitive hand and wrist motions
WORKING ENVIRONMENT
Office, restaurant, gaming floor and convention center environment including flashing lights, frequent loud noises and cigarette smoke and outdoors for guest events
Must be willing to work a flexible schedule including all shifts, weekends and holidays
Extensive computer use
Occasionally must deal with angry or hostile individuals
High volume direct public contact
Call Center Associate
Call center agent job in Saint Paul, MN
The Call Center Associate communicates with patients, hospital staff and family members to understand and provide guidance and recommendations during the selection of meals that meet the nutritional/dietary requirements of the patient. The position uses multiple computer applications to place and verify patient meal orders. Performs other duties within the Food & Nutrition Department as assigned.
FTE: 0.5; 20 hours per week
Work Schedule: 330pm-730pm
Week 1 & 3: Sunday, Tuesday, Wednesday, Thursday, and Friday
Week 2 & 4: Monday, Tuesday, Wednesday, Thursday, and Saturday
Required Qualifications:
Experience: 1 year of customer service experience required
Salary Rate: $19.49/hour
Benefits: Regions Hospital offers a competitive benefits package (0.5 FTE or greater) that includes medical insurance, dental insurance, 401K with match, disability insurance, and tuition reimbursement. Benefits take effect first day of employment. We offer an on-site employee fitness center,and an on-site employee clinic to make it more convenient for our staff to get the care they need. We also have a Center for Employee Resilience that provides support and evidence-based practices to bring relief and build resiliency. Regions Hospital is a qualified non-profit employer under the federal Public Service Loan Forgiveness program. Regions is also a proud to be a Yellow Ribbon Company
Auto-ApplyCall Center Agent
Call center agent job in Minneapolis, MN
Skillbridge Academy is a forward-thinking organization dedicated to empowering individuals and shaping strong, influential brands. We specialize in building meaningful connections between companies and their audiences through strategic outreach, engaging experiences, and impactful communication. Our team values professionalism, innovation, and a strong commitment to excellence. As we continue to expand nationally, we are looking for dynamic individuals who are ready to grow with us and contribute to the success of our clients and community.
Job Description
We are seeking a motivated Call Center Agent to join our growing team in Minneapolis. This role is centered on providing clear, professional, and solution-oriented support to clients across various communication channels. The ideal candidate is proactive, well-organized, and able to maintain a consistent standard of service that aligns with Skillbridge Academy's mission. This position offers a stable environment, ongoing skill development, and opportunities for long-term career growth.
Responsibilities
Handle inbound and outbound calls with a professional and service-focused approach.
Provide accurate information, guidance, and support to customers.
Document interactions and follow established communication procedures.
Troubleshoot issues and offer effective resolutions aligned with company guidelines.
Maintain confidentiality and ensure compliance with internal policies and standards.
Collaborate with team members to improve service processes and customer satisfaction.
Participate in ongoing training to enhance communication and service delivery skills.
Qualifications
Strong verbal communication and active listening skills.
Ability to manage multiple tasks while maintaining accuracy and professionalism.
Excellent problem-solving abilities and attention to detail.
Comfort working in a structured, goal-driven environment.
Commitment to providing exceptional customer service.
Adaptability and willingness to learn new systems and procedures.
Additional Information
Competitive annual salary of $42,000 - $45,000.
Career advancement opportunities within a growing organization.
Continuous training and professional skill development.
Supportive and collaborative work environment.
Stable full-time position with long-term potential.
Job Type: Full-Time, On-Site (Minneapolis, MN).
Call Center Rep
Call center agent job in Mankato, MN
Global Channel Management is a technology company that specializes in various types of recruiting and staff augmentation. Our account managers and recruiters have over a decade of experience in various verticals. GCM understands the challenges companies face when it comes to the skills and experience needed to fill the void of the day to day function. Organizations need to reduce training and labor costs but at same requiring the best "talent " for the job.
Qualifications
Previous call center experience
Knowledge of how to increase sales via suggestive selling techniques Minimum Qualifications:
Ability to multi-task through multiple computer screens to using
resources efficiently to create an amazing customer experience â
Strong communication skills
Proficiency with Microsoft Office
High School diploma or equivalent
Additional Information
$12hr
CTH
Call Center Agent
Call center agent job in Brainerd, MN
Job DescriptionBenefits:
Daily Contests
Bonus based on performance
Paid time off
* NO EXPERIENCE REQUIRED * NO WEEKENDS * NO LATE NIGHTS * STARTING $14 - $15.50 hr. during training for dependable people
* UP TO $21.50 hr after training
* SET SCHEDULE, so you can plan your life
* FULL or PART TIME HOURS AVAILABLE
* EASY WORK that does not require hard labor
* WARM in the Winter and COOL in the Summer
* STEADY YEAR ROUND WORK, with no layoffs
United Partners works with local and national veteran organizations to bring awareness about the challenges and solutions that are available for our homeless and disabled vets, as well as enable Post members to continue volunteer work at VA hospitals and medical facilities and provide resources to help serve the needs of veterans who are coming home and suffering service-related disabilities.
We are currently seeking 3 dependable individuals to work from our upscale Brainerd location as a Call Center Rep. If you can sit on your butt and talk, you can do this job.
This fun, exciting and challenging position involves taking pledges for a highly respected veteran charities. Fun environment, great hours, up to $14.00 - $15.50 hr. to start for dependable people. All while helping a good cause. Guaranteed salary plus bonuses, paid personal time off, and contest incentives.
Qualified candidate will be very dependable, possess strong verbal skills and be comfortable talking with people.
For personal interview please call Sara @ **************. Since we want to speak to you on the phone, please call and leave a message on our employment line rather than e-mail.