Customer Service Representative
Call center agent job in Saint Louis, MO
Patient's Choice, a DME - Durable Medical Equipment company, specializes in wheelchair and mobility products. We are looking for a new member of our team to support our Sales Staff out in the Field. The company was founded in 2007 in Rolling Meadows, IL and is a leader in the Durable Medical Equipment Industry. This is a full-time employment position with great benefit package.
We are looking for someone that has some background and/or aptitude to learn Medicare and Medicaid Policy as it relates to the Home Medical Equipment market. This individual would support the Sales Reps in the field along with Customer Service.
Responsibilities
Full-time Position - comes with full Benefits Package + Incentives
Aptitude to multi task and have a highly self-disciplined work ethic
Must be highly organized, focused, and motivated to work in our "St. Louis" office -working with our own Sales Representatives in their process of working referrals to making the delivery and helping our patients improve their mobility needs.
Due to Medicare / Medicaid Policy changing frequently is critical to stay relevant.
Require individual to be an excellent communicator.
Activities includes phone calls to/from our patients, assist with scheduling deliveries, & support the paperwork workflow.
Work in a collaborative environment where we learn and apply as a team.
Qualifications and Compensation
EXPERIENCE & EDUCATION
Some College Preferred or Experience with Administrative Tasks
COMPENSATION
Salary is commensurate with experience
Medical and Dental - (Full Time)
401K - Company Matching (Full Time)
FSA - Flexible Spending Account (Full Time)
Vacation and Holidays (Full Time)
PC Gains - Profit Sharing
We look forward to meeting serious candidates that have the aptitude to continue to learn. Please submit resume and references if you feel you would be a good match for this position.
Best regards,
Patient's Choice Management
Call Center Agent
Call center agent job in Missouri
Requirements
Qualifications
Minimum of two years' experience in service delivery, with preferred cash handling experience.
Proven experience in technology usage. An avid user of financial institution's online tools for personal banking.
Education
Preferred College Degree must have High School Diploma or equivalent.
Rewards
This position is full time and will be eligible for benefits, and an annual incentive plan.
We have excellent opportunities for career advancement and professional development.
Salary ranges from $22.00 - $25.00
Schedule
The Member Engagement Center is open Monday through Saturday 9:00 AM - 7:00 PM.
Supplemental Pay?
No
Benefits (Eligible the first of the month after your hire date)
Medical
Dental
Vision
Employee Paid Life Insurance
Voluntary Life Insurance
Short Term and Long-Term Disability
HRA and FSA
401k with matching contributions
Tuition Reimbursement
4 weeks of PTO
Sick Time off that can be for both employee and family members
Birthday PTO
Location
6260 S Lindbergh Blvd St Louis MO 63123
Salary Description $22.00 - $25.00
Electronic Services Call Center Representative
Call center agent job in Chesterfield, MO
There is an immediate opening in our Electronic Services Department for a Call Center Representative. The ideal candidate will enjoy helping people, have great communication skills with both members and co-workers, be proficient in technology across multiple platforms including but not limited to Microsoft Office and Excel, possess strong clerical, analytical, organizational, and multitasking skills and have the capability to learn quickly and work at a fast pace. Duties include answering inbound calls primarily pertaining to debit cards, basic financial transactions, responding to Chat and email, and other various tasks to support the department.
The hours for this position are Monday - Friday 10:30 a.m. to 7:00 p.m. and Saturdays 8:30 a.m. to 12:30 p.m., with a full day off during the week when a Saturday is worked. Must be flexible to work a rotating schedule.
Auto-ApplyCall Center Rep - In Office
Call center agent job in Neosho, MO
Crafting Brighter Futures for Businesses & Families across the US
At the forefront of specialized financial services, we help families safeguard their assets and promise a profound purpose: ensuring a brighter future for every client.
As a Benefits Representative, you play a pivotal role in helping families protect their assets and secure their futures. You'll be the face of our company, embodying our values and commitment.
Primary Responsibilities:
Engage with clients to understand their financial goals and concerns.
Present tailored solutions to safeguard their assets effectively.
Maintain a pulse on the industry, ensuring you offer the best and most updated advice.
Foster relationships and ensure our clients always have someone they can turn to.
Why Work With Us?
Flexible Scheduling: Enjoy the benefits of a full-time role that has flexible hours.
Unlimited Earning Potential: Your dedication determines your earnings*.
Company Culture: At our company people are ambitious but respectful, high-energy, and treat every member like family. We do (optional) company outings frequently!
Grow with Us: Dive into continuous learning and development opportunities.
Application Process:
Submit Your Application: No stringent qualifications needed. We believe in potential.
Virtual Company Overview: Once your application is in, you'll receive an invite to a virtual overview, detailing everything you need to know about the position. This session lasts 20-30 minutes, and you can self-schedule at your convenience, often on the same day.
Interact with Us: During the overview, you'll have the chance to chat with our team members and ask any questions.
FAQs:
When will I hear back after applying? Typically, within 24 hours.
Is there any specific software I need for the virtual overview? No, our platform is accessible through any standard web browser. Details will be provided in the invitation.
What's the growth trajectory for a Benefits Representative? Our focus is on continuous learning and development. Many of our reps have seen exponential career growth within our organization.
* This is a commission only role with average earnings of $65,000+ in the first year and uncapped room for rapid growth based on performance.
State and federal laws require licensing to sell certain insurance products. Ability to obtain a license is required.
Call Center Representative
Call center agent job in Missouri
Job Description:Do you like talking to new people? Are you looking for an opportunity to get paid what you are worth and have FUN. Four Seasons Home Products is looking for a Call Center Specialist. Receive inbound leads from our many different sources of marketing, homeowners that are looking for our services and are ready to buy!
Benefits & Compensation
Competitive benefit package including medical, dental, vision, and life insurance
401k retirement plan with company match
Training development program and opportunities for advancement
Paid Time Off
Fun, competitive & team-oriented company culture
Job Responsibilities:
Book inbound/Outbound appointments over the phone from our list of services
Meet or exceed team productivity goals
You MUST be computer literate
Customer Service Oriented
Must agree to and pass a background check
We Provide:
Training. You will receive the training you deserve and we will continue to coach and train you to ensure you continue to succeed, learn and grow with us!
A goal oriented fun environment that will motivate you to succeed!
Qualified Inbound Leads
Job Type: Full-time
YOUR FUTURE Career Starts Here
The Four Seasons brand is a household name in the home improvement industry offering a large product portfolio that helps customers make the most of their home. As one of the largest privately-held remodeling groups in North America, Four Seasons has their sights set on continuing to build a trusted and dependable brand through organic growth and strategic acquisition.
Four Seasons serves a network of over 3,000 dealers and contractors supported strategically by numerous manufacturing and service center facilities. Our geographical coverage is complemented with a commitment to business support including research and development, brand investment, “best in class” tools, customer service, strategic partners and comprehensive training classes.
Auto-ApplyCall Center Agent - 1178562
Call center agent job in Saint Louis, MO
Job Description
Are you looking to join a team of passionate professionals who deliver high-quality service?
Do you have a talent for building positive relationships with others?
Can customers hear you smile through the phone?
If you answered yes to any of these questions, we'd like to introduce you to an exciting new opportunity that could be the perfect opportunity for you!
About The Opportunity
Our client is seeking warm and welcoming individuals to help deliver high-quality customer service. Successful Call Center Agent candidates will help create an outstanding customer experience and will attend to a high volume of inbound calls. Candidates should have exceptional customer service and communication skills and should be able to independently troubleshoot and resolve customer concerns in a timely manner.
Day-To-Day Responsibilities:
Efficiently answer inbound customer calls and route to appropriate personnel as required.
Employ exceptional customer service skills and phone etiquette to meet and exceed standards.
Provide accurate service updates to clients and serve as a liaison between field personnel and customers.
Employ effective communication and conflict resolution skills to address and resolve a variety of customer concerns, complaints, and inquiries via chat, telephone, and email.
Utilize effective problem-solving skills to resolve concerns in a timely manner and conduct additional research as required.
Accurately update account information to maintain accurate customer records.
Provide support with dispatching as required and maintain a working knowledge of company products, services, and promotions at all times.
Perform other duties as assigned.
Desired Skills:
Driven to meet and exceed productivity goals and objectives
Proven ability to meet and exceed call center metrics and objectives
Outstanding ability to build positive and trusting relationships with others
Results-driven approach to success with a strong emphasis on efficiency
Exceptional customer service skills with a robust knowledge of phone etiquette
Strong verbal communication skills with the ability to courteously address concerns
Benefits:
Competitive pay structure with incentive opportunities
Medical, dental, and vision insurance
World-Class training and career development opportunities
Requirements:
High School Diploma or equivalent required
Minimum of one (1) year of experience in a customer service environment
Proficiency operating general computer applications and systems
About Lehman Consulting and Recruiting
Lehman Consulting and Recruiting has years of experience matching candidates with their perfect positions! At LCR, we understand just how competitive today's job market is and have a proven track record of helping candidates turn their passions into a reality. Let us help you find your perfect match today!
LCR is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.
Call Center Rep - In Office
Call center agent job in Harrisonville, MO
Crafting Brighter Futures for Businesses & Families across the US
At the forefront of specialized financial services, we help families safeguard their assets and promise a profound purpose: ensuring a brighter future for every client.
As a Benefits Representative, you play a pivotal role in helping families protect their assets and secure their futures. You'll be the face of our company, embodying our values and commitment.
Primary Responsibilities:
Engage with clients to understand their financial goals and concerns.
Present tailored solutions to safeguard their assets effectively.
Maintain a pulse on the industry, ensuring you offer the best and most updated advice.
Foster relationships and ensure our clients always have someone they can turn to.
Why Work With Us?
Flexible Scheduling: Enjoy the benefits of a full-time role that has flexible hours.
Unlimited Earning Potential: Your dedication determines your earnings*.
Company Culture: At our company people are ambitious but respectful, high-energy, and treat every member like family. We do (optional) company outings frequently!
Grow with Us: Dive into continuous learning and development opportunities.
Application Process:
Submit Your Application: No stringent qualifications needed. We believe in potential.
Virtual Company Overview: Once your application is in, you'll receive an invite to a virtual overview, detailing everything you need to know about the position. This session lasts 20-30 minutes, and you can self-schedule at your convenience, often on the same day.
Interact with Us: During the overview, you'll have the chance to chat with our team members and ask any questions.
FAQs:
When will I hear back after applying? Typically, within 24 hours.
Is there any specific software I need for the virtual overview? No, our platform is accessible through any standard web browser. Details will be provided in the invitation.
What's the growth trajectory for a Benefits Representative? Our focus is on continuous learning and development. Many of our reps have seen exponential career growth within our organization.
* This is a commission only role with average earnings of $65,000+ in the first year and uncapped room for rapid growth based on performance.
State and federal laws require licensing to sell certain insurance products. Ability to obtain a license is required.
Call Center Sales Representative
Call center agent job in Saint Ann, MO
This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future. For St. Ann & Greenville locations only Join Spectrum and unlock your potential with competitive pay starting at $18/hour, plus lucrative incentives that can bring top performers to an annual salary of over $70,000 a year! And that's not all, enjoy free and discounted Spectrum services like internet, TV, and mobile while building a long and rewarding career.
Looking for a role where your talent for connecting with people can directly impact your success? As a Call Center Sales Representative at Spectrum, you will engage with customers over the phone, introducing them to our suite of internet, TV, and mobile services. Your persuasive skills help drive new customer acquisitions and expand existing accounts, fueling Spectrum's growth and delivering tangible results for our business.
How You'll Make an Impact
* Engage incoming callers with professionalism and introduce Spectrum's products and services to drive sales
* Utilize proven selling strategies to meet and exceed sales targets through effective telephone communication
* Identify upselling and cross-selling opportunities to maximize revenue with both new and existing customers
* Collaborate with other departments to resolve customer issues and promote current marketing campaigns
* Master Spectrum's order processing systems and become a subject matter expert on our offerings
* Stay informed about competitors to position Spectrum's services effective
Working Conditions
* Normal office environment.
Required Qualifications
Education
* High school diploma or equivalent.
Experience
* Demonstrated achievement in sales goals
Skills
* Communicate clearly and professionally with customers and colleagues
* Demonstrate proficiency in computer and consumer electronics
* Use personal computers and relevant software, including billing systems
* Display strong verbal and written communication skills
* Organize and prioritize tasks effectively
* Show judgment and initiative in performing job duties
* Understand cable communications products and services, including TV, internet and telephone
Preferred Qualifications
Experience
* 2+ years of call center sales experience
* Bilingual: Spanish
#LI-MD3
SIB102 2025-66669 2025
Here, our employees don't just have jobs, they're building careers. That's why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life.
A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.
Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you'll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more.
Grow Your Career Here We're committed to growing a workforce that reflects the customers and communities we serve - providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.
Commissioning Agent - Data Center
Call center agent job in Kansas City, MO
We are Olsson. We engineer and design solutions that improve the world around us. As a company, we promise to always be responsive, transparent, and focused on results - for our people, our clients, and our company.
We're a people-centric firm, so it's no surprise our greatest asset is our people. The impact this creates is an environment that encourages our people to grow and be creative with their talents. This approach builds a culture that is uniquely Olsson. It allows us to grow our people as we grow our business. This, in turn, creates a lasting impact on the world around us.
Job Description
Olsson is offering an exciting opportunity to work directly with the world's leading technology companies in a high-impact commissioning role. As a key player in our team, you'll ensure that state-of-the-art facilities-like data centers and other large-scale infrastructure-operate at peak performance from day one.
In this role, you'll:
Oversee daily commissioning activities with precision and accountability
Conduct thorough pre-functional and functional testing to validate system integrity
Collaborate with clients and internal teams to drive successful project outcomes
Champion quality and reliability to help secure repeat business from satisfied partners
We're seeking professionals who bring deep commissioning experience and thrive in fast-paced, collaborative environments. Ideal candidates will be comfortable working with complex mechanical and electrical systems, and possess a proactive mindset, strong attention to detail, and a passion for excellence
Qualifications
You are passionate about:
Working collaboratively with others.
Having ownership in the work you do.
Using your talents to positively affect communities.
You bring to the team:
Strong communication skills
Ability to contribute and work well on a team
3+ years of experience in commissioning
Strong Knowledge base of Pre Functional and Functional Commissioning
Experience in Mechanical and Electrical systems
Ability to lead projects and self-starter to take on a variety of tasks to best serve the client and their project work
Ability to work with marketing and business development to gain new clients
Investigation and troubleshooting of problems to find solutions
Construction experience preferred
#LI-DD1
Additional Information
Olsson specializes in engineering and design, client advisory services, planning, field services, and environmental. Improving the world has been our mindset from the very beginning, back when Olsson first opened for business in 1956. And it will be our mindset for years to come.
As an Olsson employee, you will:
Receive a competitive 401(k) match
Be empowered to build your career with tailored development paths
Have the possibility for flexible work arrangements
Engage in work that has a positive impact on communities
Participate in a wellness program promoting balanced lifestyles
In addition, full-time employees will receive our traditional benefits package (health care, vision, dental, paid time off, etc.) and the opportunity to participate in a bonus system that rewards performance.
Olsson is an Equal Opportunity Employer. We encourage qualified minority, female, veteran, and disabled candidates to apply and be considered for open positions. We do not discriminate against any applicant for employment or any employee because of race, color, religion, national origin, sex, sexual orientation, gender identity, gender, disability, age, military status, or other protected status.
Olsson understands the importance of privacy and is committed to protecting job applicants' personal information. Pursuant to the California Consumer Privacy Act, as amended by the California Privacy Rights Act (collectively, the "CCPA"), this notice explains Olsson's practices regarding the collection, use, and disclosure of personal information for job applicants residing in California. Please read this Notice carefully to understand our privacy practices.
For more information about the types of information we collect and how we use it in connection with your general access and use of our website, please review our general California Privacy Notice here.
Welcome Center OPC - Check In Agent
Call center agent job in Branson, MO
Join one of Branson's most established and trusted travel centers! As a Check-In Agent / OPC (Outside Public Contact) at Discover Branson, you'll be the first point of contact for guests-responsible for check-ins, booking timeshare/travel club tours, assisting with vacation reservations, and delivering exceptional customer service.
This is a high-energy, guest-facing sales role with unlimited earning potential and room for growth. If you're personable, professional, and have a strong knowledge of Branson's shows and attractions, we want to meet you.
📝 Responsibilities
Welcome and check in guests at the Visitor's Center
Book qualified tours for timeshare/travel club promotions
Rehash and confirm your tour reservations
Sell attraction tickets, shows, hotels, and vacation add-ons
Answer phones and assist guests with vacation planning
Enter and maintain accurate guest information in the system
Uphold high customer service standards and company policies
Work closely with the Operations Director to ensure daily goals are met
Maintain a positive, team-oriented environment
💼 Qualifications
Experience in sales, tourism, OPC, or guest services preferred
Friendly, professional communication skills (written & verbal)
Comfortable with computers and handling multiple tasks at once
Knowledge of Branson shows, attractions, and vacation options
Must be available to work at least one weekend day
"On-call" availability is a plus
Driven, goal-oriented, and ready to succeed
💰 Compensation & Perks
Hourly base + aggressive commission structure
Full benefits after 60 days: Medical, Dental, Vision, Life
401(k) with company match after 12 months
Special perks & discounts to local attractions and shows
Supportive leadership and an A+ BBB-accredited team with 40+ years of success
🎯 Apply In Person or call
**************
Discover Branson Visitor's Center
1105 W. 76 Country Blvd
Branson, MO 65616
Call Center Representative
Call center agent job in Lees Summit, MO
Job DescriptionCall Center Representative
Job Type: Full-Time or Part-Time Hours: Monday-Friday, 8:00 AM - 5:00 PM (flexible scheduling available within these hours) Compensation: Based on experience Benefits: Supportive team, flexible hours, and more!
About the Role
We're looking for a friendly, motivated, and detail-oriented Call Center Representative to join our team! In this role, you'll be the first point of contact for subcontractors across the country, sharing project opportunities and helping us build strong industry relationships. Whether you're looking for full-time or part-time work, we offer a flexible schedule and a welcoming office environment.
Key Responsibilities
Make outbound calls to subcontractor companies nationwide
Share information about current projects out to bid
Accurately document and update contact records based on interactions
Maintain a positive and professional tone in all communications
Collaborate with team members to support project goals
What We're Looking For
Previous experience in customer service, sales, or a related field is a plus
Clear and confident communication skills
Strong organizational skills and the ability to multitask
Positive attitude and professional demeanor
Excellent written and verbal communication
Comfortable working in a fast-paced, team-oriented environment
Why You'll Love Working Here
Flexible scheduling between 8 AM and 5 PM to fit your lifestyle
Casual dress code
Supportive leadership and a fun, fast-paced team
Great company culture that values your contributions
Call Center Representative
Call center agent job in Saint Louis, MO
Call Center Representatives Exciting Opportunity Awaits! Ready to make a positive impact while earning a substantial income? Look no further! Bath Planet of St. Louis and More is on the hunt for dynamic individuals to join our team as Call Center Representatives.
Why Choose Us?
Rapid Growth: We're one of the fastest-growing companies in the industry.
Professional Reputation: We stand strong behind our products and workmanship.
Help Homeowners: Assist homeowners in improving their homes.
Responsibilities:
Deliver a scripted pitch tailored to homeowners' needs.
Handle questions and objections with finesse.
Obtain homeowner information (name, address, phone, email).
Schedule appointments over the phone and input details into the computer.
Keep detailed notes of conversations.
Follow up with potential homeowners who respond to advertisements.
Key Competencies:
Sales and marketing knowledge.
Relevant experience in telemarketing, sales, or promotions.
Product knowledge (don't worry, we provide training!).
Proficiency in relevant computer applications.
Excellent communication skills.
Ability to gather and manage information.
Persuasiveness and adaptability.
Initiative and tenacity.
High energy level and self-motivation.
Perks and Benefits:
Industry-best training.
Ongoing support.
Advancement opportunities.
Exciting working environment.
Incentive programs (win gift cards, lunches, and days off!).
Company Culture at Bath Planet of St. Louis and More:
Collaboration: We believe in working together to achieve common goals. Our team supports one another, shares ideas, and celebrates successes.
Professionalism: We maintain a high standard of professionalism in all interactions. Respect, integrity, and honesty are at the core of our culture.
Innovation: We encourage creativity and innovative thinking. Whether improving processes or finding new solutions, we value fresh perspectives.
Employee Development: We invest in our team's growth. Industry-best training, ongoing support, and advancement opportunities are available.
Fun Environment: We make work enjoyable! Incentive programs, contests, and team-building activities keep things exciting.
Employee Recognition and Celebrations:
Recognition Programs: Outstanding performance is acknowledged publicly through regular recognition programs. Whether it's hitting sales targets, providing exceptional customer service, or contributing innovative ideas, we celebrate these accomplishments.
Employee of the Month: Each month, we recognize an exceptional team member as the “Employee of the Month.” This recognition comes with perks like gift cards, a special parking spot, or additional time off.
Team Celebrations: When our team achieves significant milestones (such as meeting quarterly goals), we celebrate together. It could be a team lunch, a fun outing, or a themed event.
Anniversary Celebrations: We honor employees' work anniversaries. We appreciate their dedication and commitment.
Personalized Appreciation: Managers and colleagues express appreciation through personalized notes, emails, or shout-outs during team meetings
Experience:
Customer service
Telemarketing
Active listening
Sales
Call center
Our culture is all about positivity and support. If you join us, your achievements won't go unnoticed!
Ready to Join the Adventure?
Remember, we're not just a company; We're A FAMILY! Complete the online application if you're ready for a dynamic work environment.
If you need assistance with resume submission, please call Kristi at **************. Let's make home improvement fun!
Job Type: Full-time
Pay: $15.00 - $17.00 per hour
Shift:
Morning shift
Work Location: In person
Auto-ApplyCALL CENTER REPRESENTATIVE
Call center agent job in Saint Louis, MO
Job DescriptionDescription:
I. BASIC FUNCTION:
Acts as a member of the Operations Team in the role of Call Center Representative.
II. PRIMARY RESPONSIBILITIES:
Receive and answer all incoming telephone calls promptly and professionally.
Schedule patient appointments utilizing electronic health record (EHR) systems and create detailed tasks/messages for appropriate medical staff.
Reschedule patient appointments and cancel provider schedules as needed.
Orient new staff to the telephone system.
Monitor cancellations and reschedule appointments as necessary.
Manage care gap lists and outbound calls, schedule appointments for specific patient populations at the direction of clinical staff.
Provide accurate information about medical procedures, clinic hours, and provider availability.
Handle urgent calls and escalate issues to appropriate medical staff when necessary.
Maintain patient confidentiality and comply with HIPAA regulations.
Performs other duties as assigned.
III. QUALIFICATIONS:
High School Diploma or G.E.D. equivalent required.
One (1) year medical office work experience or equivalent required.
Ability to type 40 WPM preferred.
Knowledge of medical terminology preferred.
Must possess excellent computer, communication and customer service skills.
Must possess excellent organizational skills and attention to detail.
Bi-lingual speaking skills a plus.
Requirements:
Bilingual Call Center Specialist
Call center agent job in Kansas City, MO
Job DescriptionDescription:
The Bilingual Call Center Specialist plays a vital role in supporting families and their pets by delivering compassionate, solution-focused service. This position is often the first point of contact for clients seeking wellness care, spay/neuter services, dental appointments, heartworm treatment and end-of-life support, resources, and guidance. The specialist is also responsible for scheduling appointments, filling medications, prevention and ensuring every client receives clear communication, accurate information, and exceptional care.
The specialist is responsible for answering high-volume calls, assessing each client's needs, identifying barriers, and helping families navigate the services that will best support their pets. This role ensures safe, timely, effective, and client-centered care while upholding PRC's mission of ending pet homelessness, increasing pet retention, and improving the quality of life for pets and the people who love them.
Essential Duties and Responsibilitiesu
Client Care & Communication
Answer 50-65 inbound calls daily with compassion, professionalism, and patience.
Assist callers in determining what services or support their pets need, providing accurate information about wellness, spay/neuter, urgent needs, and end-of-life appointments.
Provide emotional support during difficult conversations, including illness, behavioral concerns, or end-of-life situations.
Serve as an educational resource-answering questions, explaining protocols, and promoting Pet Resource Center programs, services, and missions.
Communicate clearly across all channels, including phone, email, postal mail, and in-person dialogue when needed.
Gather patient histories, assess client needs, identify barriers, and offer solutions or referrals.
Scheduling & Documentation
Schedule and manage appointments accurately, ensuring clients understand preparation instructions and next steps.
Record all client and patient information with precision and in real time.
Process daily paperwork, service notes, and follow-ups with accuracy and adherence to Pet Resource Center policies.
Maintain current knowledge of community resources and refer families to veterinary partners or support programs as needed.
Advocacy & Resource Support
Act as a liaison between clients, veterinary staff, and external partners to ensure pets receive the most appropriate care.
Provide guidance to families facing urgent or emotional situations, helping them make informed decisions.
Offer support and follow-through for clients facing financial, transportation, or resource barriers.
Operational Excellence
Actively contribute to achieving department goals through efficiency, teamwork, and customer excellence.
Maintain clean, organized, and sanitary work areas.
Ensure compliance with OSHA, safety, HIPAA, confidentiality, and all federal and state regulations.
Participate in ongoing training, development, and in-service education to continually build knowledge and skills.
Complete all other tasks and duties assigned to support smooth clinic operations.
Our Offer
Pay: $15-$16.00/hour, based on experience
Full-time schedule
Health, dental, vision, and life insurance options
Three (3) weeks of paid annual leave with flexible scheduling
Paid holidays
401(k)
Kudos incentive program
Requirements:
High energy with a passion for helping animals and people
Exceptional customer service skills
Calm and confident when handling difficult or emotional client situations
Strong decision-making abilities
Ability to thrive in a high-volume, fast-paced environment
Outgoing, positive, and approachable personality
Bilingual (English/Spanish) strongly preferred
Excellent computer and typing skills
Experience in call center, veterinary reception, or animal welfare settings is a plus
Call Center Specialist- ONSITE (Chesterfield, MO)
Call center agent job in Chesterfield, MO
Blink Health is the fastest growing healthcare technology company that builds products to make prescriptions accessible and affordable to everybody. Our two primary products - BlinkRx and Quick Save - remove traditional roadblocks within the current prescription supply chain, resulting in better access to critical medications and improved health outcomes for patients.
BlinkRx is the world's first pharma-to-patient cloud that offers a digital concierge service for patients who are prescribed branded medications. Patients benefit from transparent low prices, free home delivery, and world-class support on this first-of-its-kind centralized platform. With BlinkRx, never again will a patient show up at the pharmacy only to discover that they can't afford their medication, their doctor needs to fill out a form for them, or the pharmacy doesn't have the medication in stock.
We are a highly collaborative team of builders and operators who invent new ways of working in an industry that historically has resisted innovation. Join us!
Responsibilities:
Receive inbound phone calls to resolve routine and new issues with patients, doctors and insurers
Provide patient care to accurately support pharma programs and triage to appropriate teams when required
Strive to meet and exceed structured performance targets.
Document all call information and data discovery according to operating procedures
Utilize Knowledge Base materials as a foundation for resolving inquiries
Maintain confidentiality of patient and proprietary information
Develop a working knowledge of company related security and privacy practices.
Participate in continued education on product changes, new features and product launches
Help improve the patient experience by sharing feedback with management to further develop the product, materials and processes
Location/Hours
Full time
40 hrs/week, available shifts: 11am-7 pm, 9/9:30am -5/5:30pm and 9am-7pm (4 x 10 hrs)
Every 3rd Saturdays rotation, 8am- 4pm CST
Onsite: 400 South Woods mills Rd, Suite 100, Chesterfield, MO 63017
Scheduling flexibility, as your schedule may change over time according to business needs
Benefits
Medical, dental, and vision insurance plans that fit your needs
401(k) retirement plan
Paid time off, sick time & holidays
Pre-tax transit benefits and free onsite parking
Requirements:
High school diploma or GED required, Bachelor's degree strongly preferred
Customer service or inbound call center experience required
Healthcare, pharmacy or other relevant industry experience strongly preferred
Strong verbal and written communication skills
Sound technical skills, analytical ability, good judgment, and strong operational focus
A passion for providing top-notch patient care
Ability to work with peers in a team effort and cross-functionally
Strong technical aptitude and ability to learn complex new software
#blinkindeed
Why Join Us:
It is rare to have a company that both deeply impacts its customers and is able to provide its services across a massive population. At Blink, we have a huge impact on people when they are most vulnerable: at the intersection of their healthcare and finances. We are also the fastest growing healthcare company in the country and are driving that impact across millions of new patients every year. Our business model not only helps people, but drives economics that allow us to build a generational company. We are a relentlessly learning, constantly curious, and aggressively collaborative cross-functional team dedicated to inventing new ways to improve the lives of our customers.
We are an equal opportunity employer and value diversity of all kinds. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Auto-ApplyCall Center Agent
Call center agent job in Saint Louis, MO
Neighbors Credit Union is a growing, not-for-profit, full-service financial institution that was established in 1928 in St Louis. Our mission is to provide great member experiences through innovative products, superior service, and trusted advice, while strengthening our community with financial education. We are dedicated to the success of our members and employees to ensure we are the financial institution of choice.
Who are you at Neighbors Credit Union?
Be a brand ambassador and allow the mission, vision and service standards established by Neighbors Credit Union guide you in everything you do. Provide awesome service to internal and external members, act with integrity, provide trustworthy guidance, make it easy to do business with us, make others feel important, and take personal responsibility in everything you do.
Responsibilities and Daily Job Duties
Uncovers members' financial needs and offers appropriate recommendations.
Performs proactive activities to provide excellent service and achieve member growth.
Provides member support and problem resolution for complex issues to ensure member satisfaction.
Supervises and educates members on using all electronic service delivery channels offered both in the branch and through their personal devices.
Handles all electronic messaging, inbound phone and video calls related to members' accounts or general questions about NCU services.
Ensures compliance with all related federal and state regulations; stays current on fraud training and trends.
Manages and maintains member records and follows guidelines to ensure proper system management.
Works with team members to resolve complaints and provide support as needed.
Processes financial transactions, including cash handling.
Performs operational responsibilities, such as auditing, ITM/ATM maintenance, cash management, and vault maintenance.
Oversees team members across various markets/branches; provides peer training as needed.
Maintains the authority to discipline subordinates as needed.
Requirements
Qualifications
Minimum of two years' experience in service delivery, with preferred cash handling experience.
Proven experience in technology usage. An avid user of financial institution's online tools for personal banking.
Education
Preferred College Degree must have High School Diploma or equivalent.
Rewards
This position is full time and will be eligible for benefits, and an annual incentive plan.
We have excellent opportunities for career advancement and professional development.
Salary ranges from $22.00 - $25.00
Schedule
The Member Engagement Center is open Monday through Saturday 9:00 AM - 7:00 PM.
Supplemental Pay?
No
Benefits (Eligible the first of the month after your hire date)
Medical
Dental
Vision
Employee Paid Life Insurance
Voluntary Life Insurance
Short Term and Long-Term Disability
HRA and FSA
401k with matching contributions
Tuition Reimbursement
4 weeks of PTO
Sick Time off that can be for both employee and family members
Birthday PTO
Location
6260 S Lindbergh Blvd St Louis MO 63123
Salary Description $22.00 - $25.00
Call Center Rep - In Office
Call center agent job in Turney, MO
Crafting Brighter Futures for Businesses & Families across the US
At the forefront of specialized financial services, we help families safeguard their assets and promise a profound purpose: ensuring a brighter future for every client.
As a Benefits Representative, you play a pivotal role in helping families protect their assets and secure their futures. You'll be the face of our company, embodying our values and commitment.
Primary Responsibilities:
Engage with clients to understand their financial goals and concerns.
Present tailored solutions to safeguard their assets effectively.
Maintain a pulse on the industry, ensuring you offer the best and most updated advice.
Foster relationships and ensure our clients always have someone they can turn to.
Why Work With Us?
Flexible Scheduling: Enjoy the benefits of a full-time role that has flexible hours.
Unlimited Earning Potential: Your dedication determines your earnings*.
Company Culture: At our company people are ambitious but respectful, high-energy, and treat every member like family. We do (optional) company outings frequently!
Grow with Us: Dive into continuous learning and development opportunities.
Application Process:
Submit Your Application: No stringent qualifications needed. We believe in potential.
Virtual Company Overview: Once your application is in, you'll receive an invite to a virtual overview, detailing everything you need to know about the position. This session lasts 20-30 minutes, and you can self-schedule at your convenience, often on the same day.
Interact with Us: During the overview, you'll have the chance to chat with our team members and ask any questions.
FAQs:
When will I hear back after applying? Typically, within 24 hours.
Is there any specific software I need for the virtual overview? No, our platform is accessible through any standard web browser. Details will be provided in the invitation.
What's the growth trajectory for a Benefits Representative? Our focus is on continuous learning and development. Many of our reps have seen exponential career growth within our organization.
* This is a commission only role with average earnings of $65,000+ in the first year and uncapped room for rapid growth based on performance.
State and federal laws require licensing to sell certain insurance products. Ability to obtain a license is required.
Call Center Representative
Call center agent job in Lees Summit, MO
Job Type: Full-Time or Part-Time Hours: Monday-Friday, 8:00 AM - 5:00 PM (flexible scheduling available within these hours) Compensation: Based on experience Benefits: Supportive team, flexible hours, and more!
About the Role
We're looking for a friendly, motivated, and detail-oriented Call Center Representative to join our team! In this role, you'll be the first point of contact for subcontractors across the country, sharing project opportunities and helping us build strong industry relationships. Whether you're looking for full-time or part-time work, we offer a flexible schedule and a welcoming office environment.
Key Responsibilities
Make outbound calls to subcontractor companies nationwide
Share information about current projects out to bid
Accurately document and update contact records based on interactions
Maintain a positive and professional tone in all communications
Collaborate with team members to support project goals
What We're Looking For
Previous experience in customer service, sales, or a related field is a plus
Clear and confident communication skills
Strong organizational skills and the ability to multitask
Positive attitude and professional demeanor
Excellent written and verbal communication
Comfortable working in a fast-paced, team-oriented environment
Why You'll Love Working Here
Flexible scheduling between 8 AM and 5 PM to fit your lifestyle
Casual dress code
Supportive leadership and a fun, fast-paced team
Great company culture that values your contributions
Call Center Representative
Call center agent job in Saint Charles, MO
Join Our Winning Team! - Call Center Representatives Needed
Are you ready to make a difference AND boost your income? Bath Planet of St. Louis is looking for energetic, motivated, and enthusiastic Call Center Representatives to help homeowners create dream spaces and bring smiles to their faces. We're not just a company - we're a family, and we want YOU to be a part of it!
Why Bath Planet?
Grow With Us - As one of the fastest-growing companies in our field, your career has unlimited potential.
Reputation You Can Trust - We're proud of the high-quality products and services we deliver to homeowners.
Make an Impact - Help homeowners transform their spaces and make their dream homes a reality!
What You'll Be Doing:
Engage with potential clients and offer tailored solutions to their needs.
Answer questions and smoothly address any concerns.
Gather homeowner info and schedule appointments with ease.
Track your conversations and input data into our systems.
Follow up with interested homeowners to keep them on track.
What We're Looking For:
Sales skills with the ability to connect with people.
Telemarketing or customer service experience preferred (don't worry, we'll train you!).
Tech-savvy with basic computer skills.
Excellent communication skills with a positive attitude.
A go-getter with a drive to succeed.
Why Work With Us?
Top-tier training to help you succeed.
Opportunities for advancement and career growth.
Fun and energetic work environment!
Paid vacation and sick time
Competitive pay
Our Culture - It's About YOU!
At Bath Planet, we believe in fostering an environment where you can thrive:
Collaboration: Together, we achieve greatness!
Support & Growth: We invest in YOU, offering industry-best training and career development opportunities.
Recognition: We celebrate your wins - whether it's hitting sales targets, going the extra mile for a homeowner, or being an amazing team player.
Ready to Jump In?
We're not just a team, we're a family. If you're passionate, driven, and want to be part of an exciting and rewarding journey, apply now!
Auto-ApplyBilingual Call Center Specialist
Call center agent job in Kansas City, MO
The Bilingual Call Center Specialist plays a vital role in supporting families and their pets by delivering compassionate, solution-focused service. This position is often the first point of contact for clients seeking wellness care, spay/neuter services, dental appointments, heartworm treatment and end-of-life support, resources, and guidance. The specialist is also responsible for scheduling appointments, filling medications, prevention and ensuring every client receives clear communication, accurate information, and exceptional care.
The specialist is responsible for answering high-volume calls, assessing each client's needs, identifying barriers, and helping families navigate the services that will best support their pets. This role ensures safe, timely, effective, and client-centered care while upholding PRC's mission of ending pet homelessness, increasing pet retention, and improving the quality of life for pets and the people who love them.
Essential Duties and Responsibilitiesu
Client Care & Communication
Answer 50-65 inbound calls daily with compassion, professionalism, and patience.
Assist callers in determining what services or support their pets need, providing accurate information about wellness, spay/neuter, urgent needs, and end-of-life appointments.
Provide emotional support during difficult conversations, including illness, behavioral concerns, or end-of-life situations.
Serve as an educational resource-answering questions, explaining protocols, and promoting Pet Resource Center programs, services, and missions.
Communicate clearly across all channels, including phone, email, postal mail, and in-person dialogue when needed.
Gather patient histories, assess client needs, identify barriers, and offer solutions or referrals.
Scheduling & Documentation
Schedule and manage appointments accurately, ensuring clients understand preparation instructions and next steps.
Record all client and patient information with precision and in real time.
Process daily paperwork, service notes, and follow-ups with accuracy and adherence to Pet Resource Center policies.
Maintain current knowledge of community resources and refer families to veterinary partners or support programs as needed.
Advocacy & Resource Support
Act as a liaison between clients, veterinary staff, and external partners to ensure pets receive the most appropriate care.
Provide guidance to families facing urgent or emotional situations, helping them make informed decisions.
Offer support and follow-through for clients facing financial, transportation, or resource barriers.
Operational Excellence
Actively contribute to achieving department goals through efficiency, teamwork, and customer excellence.
Maintain clean, organized, and sanitary work areas.
Ensure compliance with OSHA, safety, HIPAA, confidentiality, and all federal and state regulations.
Participate in ongoing training, development, and in-service education to continually build knowledge and skills.
Complete all other tasks and duties assigned to support smooth clinic operations.
Our Offer
Pay: $15-$16.00/hour, based on experience
Full-time schedule
Health, dental, vision, and life insurance options
Three (3) weeks of paid annual leave with flexible scheduling
Paid holidays
401(k)
Kudos incentive program
Requirements
High energy with a passion for helping animals and people
Exceptional customer service skills
Calm and confident when handling difficult or emotional client situations
Strong decision-making abilities
Ability to thrive in a high-volume, fast-paced environment
Outgoing, positive, and approachable personality
Bilingual (English/Spanish) strongly preferred
Excellent computer and typing skills
Experience in call center, veterinary reception, or animal welfare settings is a plus
Salary Description $15-$16/hour