Call center agent jobs in Moore, OK - 179 jobs

We are seeking a detail-oriented Customer Service Representative to join our dynamic team. This role involves managing customer interactions across multiple platforms while delivering exceptional service. The ideal candidate will handle customer inquiries, process orders, and provide technical support, focusing on first-call resolution and service excellence. Essential Functions: Commitment to delivering outstanding customer service Deal directly with customers either by telephone or electronically Strong communication skills (verbal and written) Have great organizational & time management skills Respond promptly to customer inquiries Handle and resolve customer complaints Strong attention to detail Obtain and evaluate all relevant information to handle product and service inquiries Provide pricing and delivery information Process orders, forms, applications, and requests Ability to adjust to changes in procedures or customer service tools. Direct requests and unresolved issues to the designated resources throughout the organization Keep accurate records of customer interactions and transactions Maintain customer databases Ability to present products while identifying up-selling opportunities Support Outside and Inside Sales team Excellent ability to work independently and as a team Education and Experience College degree or 1+ years of customer service experience preferred Advanced Microsoft Office knowledge required Knowledge of customer service principles and practices Knowledge of relevant computer applications Hours: Monday-Friday 8:00 a.m. - 5:00 p.m. FLEX Schedule in office and from home Benefits: M-D Building Products, Inc. offers a comprehensive benefits package designed to support the health and well-being of our employees. This includes Medical, Dental, and Vision coverage, access to an On-Site Clinic, and Voluntary Life Insurance options. Additionally, we offer a Lab Card Program, Group Term Life & AD&D, Flexible Spending Accounts (FSA) for both healthcare and dependent care, and Short-Term and Long-Term Disability coverage. Employees can also use our 401(K) plan with Company Match, Paid Time Off (PTO), Tuition Reimbursement, and Education & Development programs. We prioritize mental wellness through our Employee Assistance Program (EAP) and offer a range of Voluntary Benefits, including Accident, Critical Illness, and Hospital Indemnity Insurance. At M-D Building Products, Inc. , we are committed to providing equal employment opportunities for all employees and applicants. We strictly prohibit discrimination based on race, religion, creed, color, national origin, nationality, citizenship, ancestry, sex, age, marital status, physical or mental disability, affectional or sexual orientation, gender identity, military or veteran status, genetic predisposition, or any other characteristic protected by law.

Job Description Customer Service Representative Penn Square Mall | Oklahoma City, OK We are seeking a friendly, dependable Customer Service Representative to join our team at Penn Square Mall. This role focuses on assisting customers, resolving questions, and supporting daily store operations while delivering excellent service. Responsibilities Greet customers and provide courteous, professional assistance Answer questions and resolve customer concerns in a timely manner Process transactions accurately at the register Assist with product information, returns, and exchanges Maintain a clean, organized, and welcoming work environment Follow company policies and customer service standards Schedule & Hours Full-time or part-time available Flexible scheduling, including evenings and weekends Pay & Perks $25.00$30.00 per hour (based on experience) Verified pay Flexible hours Fast-paced, team-oriented work environment Qualifications Must be legally authorized to work in the United States 18 years or older preferred Strong communication and problem-solving skills Customer service or retail experience is a plus, but not required Location 1901 Northwest Expy, Oklahoma City, OK Apply today to join a customer-focused team in one of Oklahoma Citys busiest shopping destinations. Required qualifications: Legally authorized to work in the United States Preferred qualifications: 18 years or older

Shawnee, OK 304 W. 34th Street, Shawnee 74804 Full Time: M-F, weekends as scheduled ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned. Interacts with customers by phone as a Customer Service Representative Enhances customer satisfaction and professional reputation of the Bank by warmly greeting, engaging, and developing good professional relationships with customers Efficiently processes telephone requests, including but not limited to, stop payments, balance inquiries, account transfers, check orders and account reconciliation Provides accurate account maintenance Provides extraordinary customer service Practices security procedures and protects customer confidentiality and privacy Regular and consistent attendance is an essential function of this position Assist with other job related duties or special projects as requested by supervisor/manager Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. REQUIREMENTS Customer service orientation with effective problem solving abilities and the ability to maintain composure and convey a positive attitude while interacting with customers and internal team members. Outstanding listening and communication skills, both written and verbal Willing to handle customer questions and concerns with efficiency and diplomacy Proficiency with Microsoft Office and knowledge of, or the ability to quickly learn banking software applications Knowledge of, or ability to quickly learn BancFirst products, services, policies, procedures, as well as, federal guidelines relating to banking Ability to maintain confidentiality, follow directions and apply proper policies, procedures and guidelines Detail oriented and able to manage multiple tasks Strong attention to detail with high concern for data accuracy Developed critical thinking and decision making skills Flexibility in work schedule - Call center hours are 7 a.m. to 10 p.m. Monday through Friday, Saturday 8 a.m. to 10 p.m., Sunday from noon to 10 p.m. and some holidays. Demonstrated good attendance and punctuality PREFERRED SKILLS Bilingual (Spanish) a plus PHYSICAL REQUIREMENTS Constant use of computer screens Ability to operate a computer keyboard, use hand to finger, handle or feel, reach with hands and arms, and talk, see or hear Intermittently standing, stooping, bending at the waist, walking, kneeling or crouching Ability to sit and/or stand for long periods of time during the workday Long periods of typing and repetitive motion Ability to lift and/or move and carry 10 pounds Hometown service, statewide strength. BancFirst is committed to investing in the future of Oklahoma communities. BancFirst is a $14 billion bank offering personal and commercial products, trust, insurance, and investment services in sixty Oklahoma communities. Employees enjoy excellent benefits and a learning environment that allows them to continuously improve their skills to deliver highly personalized service to customers. EOE - BancFirst is an Equal Opportunity employer. Diversity…Our differences enhance business performance.

Apex Focus Group partners with research organizations, academic institutions, and brands seeking genuine consumer feedback. We connect individuals with flexible work at home research opportunities that help shape products, services, and user experiences. Role Overview We're inviting individuals from all backgrounds, including those searching for call center agent roles, to express interest in joining upcoming consumer research studies. These may include online interviews, product evaluations, or feedback sessions - most often conducted remotely. This is a casual, project-based role well suited for individuals looking to participate part time in research based on availability and profile match. Requirements A smartphone, tablet, or computer with a working camera A stable internet connection Ability to follow written instructions and share thoughtful opinions A valid email address to receive study invitations Benefits Flexible participation - opt in only when studies match your profile Research formats vary and may include focus groups (work at home online or in-person), video interviews, product evaluations, or digital feedback sessions No prior call center agent experience required - just a willingness to participate Some studies may offer early access to unreleased products or services Compensation is offered for many studies, depending on type If you're interested in being part of research that helps shape real-world decisions, and exploring flexible part time, work at home opportunities, we welcome you to register your interest online today. Important Notice - No Fees Required We never charge any fees to register or participate. Please remain cautious of any message requesting payment to take part in research.

Great companies need great teams to propel their operations. Join the group that solves business challenges and enhances the way we work and grow. Working at Gainwell carries its rewards. You'll have an incredible opportunity to grow your career in a company that values your contributions and puts a premium on work flexibility, learning, and career development. Summary As a Call Center Representative - Oklahoma City, OK at Gainwell, you can contribute your skills as we harness the power of technology to help our clients improve the health and well-being of the members they serve - a community's most vulnerable. Connect your passion with purpose, teaming with people who thrive on finding innovative solutions to some of healthcare's biggest challenges. Here are the details on this position. Your role in our mission This is an important position in Gainwell's commitment to helping clients deliver better health and human services outcomes. * Provide knowledgeable responses to basic client questions; elevate more complex cases to appropriate staff as needed * Put your skills to work to solve client problems, update account history and follow up with clients to confirm their inquiry or request is resolved * Adhere to the client's SLAs and consistently meet production targets * Collaborate with team members, management and clients to resolve client inquiries; cross-train new resources in customer service processes * Process client inquiries more efficiently and effectively by reviewing and recommending changes to procedures and workflow What we're looking for * 2 or more years of customer service experience in any industry * Knowledge of basic help desk software, computer software and Microsoft Office applications * Strong problem-solving skills to bring inquiries to effective resolution * Strong customer service skills with an emphasis on written and oral communication to respond to inquiries professionally * Ability to understand your role on a team and identify the correct stakeholders to consult to resolve client inquiries What you should expect in this role * Must live in driving distance of Oklahoma City, OK. #LI-HYBRID #LI-CM1 The pay range for this position is $27,200 - $38,900 per year, however, the base pay offered may vary depending on geographic region, internal equity, job-related knowledge, skills, and experience among other factors. Put your passion to work at Gainwell. You'll have the opportunity to grow your career in a company that values work flexibility, learning, and career development. All salaried, full-time candidates are eligible for our generous, flexible vacation policy, a 401(k) employer match, comprehensive health benefits, and educational assistance. We also have a variety of leadership and technical development academies to help build your skills and capabilities. We believe nothing is impossible when you bring together people who care deeply about making healthcare work better for everyone. Build your career with Gainwell, an industry leader. You'll be joining a company where collaboration, innovation, and inclusion fuel our growth. Learn more about Gainwell at our company website and visit our Careers site for all available job role openings. Gainwell Technologies is an Equal Opportunity Employer, where all qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical condition), age, sexual orientation, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

This position works out of our office in Oklahoma City, Oklahoma. We do not have a work from home option. The customer service representative answers telephone calls and responds to member facing chats to provide information regarding our company, research members online issues, provide assistance with website navigation, use problem solving skills, and advocate for members in a friendly and efficient manner at the U.S. Member Service Center for an international membership warehouse chain. Tasks and responsibilities: Answer a high volume of incoming phone calls and/or member facing chats Determine member needs and provide appropriate solutions, including answering general product questions and researching complex situations regarding online orders, tracking, and deliveries Consider and offer compensations as necessary Operate as the liaison between customers, vendors, buying and operations staff Uses multiple computer programs simultaneously on multiple screens while on the phone or responding to chats Uses problem solving and critical thinking skills to resolve order/product/delivery issues Required skills, abilities, and certifications: Education/Training: High School Diploma or GED preferred Licenses/Certifications: Ecommerce Member Service Agent Certification after completion of 14-day training course Experience: Previous customer service experience preferred Knowledge/Skills: Customer Service, computer literacy, professional business writing, proficiency with typing (Minimum typing speed of 30 wpm) and excellent communications skills required Must be able to work a flexible schedule including weekends and split days off Recommended skills, abilities, and certifications Strong background in customer service including excellent communication skills, prompt friendly service and excellent follow through. Ability to adapt and work well under pressure in a fast-paced environment Ability to take ownership and solve problems Ability to demonstrate learning and decision making skills Strong time management skills Bilingual capabilities a plus We are an equal opportunity employer and considers all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status. Disability accommodations Inclusive of minority and disadvantaged groups LGBTQ+ friendly workplace Age-inclusive Diversity and inclusion training or programs Paid time off Job Type: Part-time Pay: $18.50 per hour Benefits: 401(k) 401(k) matching Dental insurance Disability insurance Employee assistance program Health insurance Life insurance Paid time off Paid training Vision insurance

Bob Howard Parts Distribution Center is part of the fast growing Group 1 Automotive , a leader in automotive retail. Established in 2012, we are a solid and growing Multi Channel E-Commerce Automotive OEM business in search of an exceptional E-Commerce Customer Service Representative. E-Commerce Customer Service Representative will oversee all aspects of customer service, order processing and fulfillment, as well as work alongside the fulfillment team to achieve maximum productivity. This is a hands on position which may vary in work environment (95% of the work setting is in an air conditioned office). We are a technology based company therefore if you do not thrive with new and changing technology this position is not for you. Job responsibilities include and are not limited to; Processing all internet orders from our many customers platforms Responding to customer emails in a timely and professional manner Answering all incoming phone calls, processing phone orders and providing customer service resolution Performs quality control checks on all orders fulfilled Handle returns Fraud detection and prevention Taking on related projects assigned by Management and following through accordingly Job Requirements: Excellent written and verbal communication Exceptional organizational skills Proficiency in Microsoft Office with ability to learn new systems and programs quickly Compensation & Benefits: Monday - Friday, 8:00 am - 5:00 pm, No weekends Air-Conditioned environment Exciting and casual work environment $15.00 to $17.00 per hour Group 1 Automotive, a Fortune 250 company, that owns and operates automotive dealerships and collision centers in the United States and United Kingdom. We offer our associates a team environment, great benefits and ongoing training and support. If you are in alignment with our values of integrity, transparency, professionalism, teamwork and respect - now might be the time for you to accelerate your career as part of the best company in automotive retail. Apply today or refer a qualified friend! Apply today or refer a qualified friend. *All applicants must pass pre-employment testing to include: background checks, MVR, and drug testing in order to qualify for employment* Group 1 Automotive is an Equal Employment Opportunity employer and participates in E-Verify Not ready to apply to a position? Sign-up to let us know about your interest in a career with Group 1 Automotive.

1-3 years Customer Service experience, door industry preferred Attention to detail and problem solving. Excellent telephone, written and verbal communication skills while interfacing with all levels of staff and customers. Working knowledge of PC's and related software including MS Word, Excel, Access, Lotus Notes, etc. Strong math skills required. Willingness to learn product and processes, and work as a team Light clerical work including answering/screening/telephone calls to the appropriate person, resolution of calls (orders, quotes, etc). Respond to customer requests for information concerning order tracking, order expediting and product availability. Perform order entry at both sales invoicing level and request for products from supply plants. Notify customers of potential backorders, credit issues, order availability and any other information regarding orders. Act as a liaison between sales center and plant departments, gather the necessary information and respond appropriately. Process all necessary paperwork for the daily operation of the sales center as required. Other duties as assigned.

**_What Customer Service Operations contributes to Cardinal Health_** Customer Service is responsible for establishing, maintaining and enhancing customer business through contract administration, customer orders, and problem resolution. The Representative II, Customer Service Operations processes orders for distribution centers and other internal customers in accordance with scheduling, demand planning and inventory. The Representative II administers orders in internal systems and responds to customer questions, clearly communicating delays, issues and resolutions. This job also processes non-routine orders, such as product samples, and ensures that special requirements are included in an order. **_Responsibilities_** + Offer professional and timely service as a representative of Cardinal Health at-Home + Support an inbound call queue, providing assistance in placing orders, searching products, processing returns, responding to order inquiries, providing delivery updates, and answering questions + Process orders for distribution centers and internal customers in accordance to scheduling, demand planning and inventory + Provide problem resolution for order issues in a timely manner including delays + Process non-routine orders such as product samples that have special requirements + Multitask in a fast paced environment **_Qualifications_** + High School diploma, GED or equivalent, or equivalent work experience, preferred + 2-4 years experience in Customer Service preferred + Prior computer experience using Microsoft Office systems + Team-oriented mindset + Strong organizational skills and attention to detail + Excellent communication skills + A passion for healthcare **_What is expected of you and others at this level_** + Applies acquired job skills and company policies and procedures to complete standard tasks + Works on routine assignments that require basic problem resolution + Refers to policies and past practices for guidance + Receives general direction on standard work; receives detailed instruction on new assignments + Consults with supervisor or senior peers on complex and unusual problems + Other duties as assigned. **Anticipated hourly range:** $15.70 per hour to $22.50 per hour **Bonus eligible:** No **Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being. + Medical, dental and vision coverage + Paid time off plan + Health savings account (HSA) + 401k savings plan + Access to wages before pay day with my FlexPay + Flexible spending accounts (FSAs) + Short- and long-term disability coverage + Work-Life resources + Paid parental leave + Healthy lifestyle programs **Application window anticipated to close:** 02/11/2026 *if interested in opportunity, please submit application as soon as possible. _The hourly range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity._ _Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._ _Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._ _To read and review this privacy notice click_ here (***************************************************************************************************************************

The Customer Service Representative (CSR) is responsible for establishing exceptional customers relationships and capturing customer sales (in-person and over the phone). Additional duties include - gathering prospect information needed to obtain the sale, providing general administrative support and maintaining the customer reception area / front office. DUTIES / RESPONSIBILITIES * Greets all walk-in customers in a professional and courteous manner. * Answer and directs all phone traffic in a polite, courteous and cheerful manner. * Asks for the sale and/or attempts to schedule customers for an estimate to achieve a closing ratio of 75% (minimum). * Explain CARSTAR's repair process, including insurance claims processing, payment procedures, repair techniques, repair needs and expected delivery date of repair. * Educate customers on CARSTAR's CSI/NPS survey (kept informed, customer service, quality of repair and on-time delivery). * Schedule and record appraisal and delivery appointments. * Update and maintain the store scheduler with Office Manager. * Collect and record payment for completed repairs; may perform some A/R. * File repair order paperwork accurately or record in CARSTAR management system. * Provide customers with CARSTAR's warranty information (5-Year and Limited Lifetime). * Perform follow-up sales calls on estimate quotes (unsold) within 48 hours. * Maintain the front office and customer reception areas. * Attend daily release meetings. * Other duties as assigned. EXPERIENCE / SKILL REQUIREMENTS * 2+ years of customer service experience required, preferably in a retail setting. * HS diploma or GED equivalent required; college degree preferred. * Excellent customer service, communication and negotiation skills. Able to relate well to a diverse customer base. * Call center sales experience (or equivalent sales experience) preferred. * Highly organized; ability to handle multiple concurrent assignments. * Proficient with Microsoft Office and POS/management systems. * Strong attention to details. * Punctual and professional appearance. * Ability to receive direction and work well with others. * Valid driver's license and insurable driving record. PHYSICAL REQUIREMENTS * Essential physical requirements include: * Ability to stoop, bend and kneel, squat, kneel and pulling * Extended periods of kneeling, bending, squatting and stooping * Carry and lift heavy objects (up to 50lbs) * Standing, sitting and walking * Performing repetitive motions WORK ENVIRONMENT Exposure to: * Paint, fumes and particles * Dirt / Dust * Chemicals / Toxins * Varying heat / cold * Intermittent noise * All duties, responsibilities and experience are subject to change by location

Route DriverJob Description Customer Service Representative (Route Driver) Closed Loop Recycling (CLR) is seeking a hard-working, self-motivated Route Driver to join our production team in OKC. CLR is one of the fastest-growing recycling companies. We provide a full service to manufacturers in which we provide them with reusable oil-absorbent material that soaks up leaks and spills in their facilities. Our plants' role is extracting the oily fluid from the material for reuse, laundering the material for reuse, cleaning out 55-gallon collection drums for reuse, and repackaging cleaned material. You'll be working with a small team but have room for advancement in your career here. This position will require truck training to service clients. Our CSRs remove 55-gallon collection drums filled with saturated oil absorbent mats, PPE, and other items and replace them with new materials. This is a physical, fast-paced, outdoor position that involves driving over the road, lifting, and moving heavy objects frequently, and communicating with our logistics department. Travel is required for this position as you will be OTR Monday-Thursday most weeks Driver Responsibilities: Class B CDL or Chauffer's License- (preferred) DOT Medical Card Ability to travel M-Th most weeks (over the road) Ability to move heavy objects (200+ lbs with assistance of a dolly or pallet jack) Must have a clean driving/criminal record Must pass our pre-employment physical strength test, Must pass our pre-employment drug and alcohol test Skills and Experience: High School Diploma or Equivalent Ability to use a pallet jack Ability to lift heavy objects Plant/warehouse experience Mechanic/carpentry/welding experience a plus CLR Employees Enjoy: Health, Dental, and Vision Insurance Paid time off Paid holidays 401(k) Headquartered in St. Louis, MO, Closed Loop Recycling (CLR) opened its doors in 1996, specializing in industrial textiles such as PPE, absorbents, rags, and wipers. CLR is dedicated to helping companies achieve green initiatives such as Zero Landfill and ISO 14001 certification through its proprietary Zero Liquid Discharge (ZLD) process and executing forward-thinking recycling solutions. CLR's success stems from its team, core values, and commitment to delivering legendary service. Closed Loop Recycling is an EEO/Affirmative Action Employer and will make all employment-related decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. Learn more today at ***************************

We are currently seeking a motivated and personable Customer Service Call Center Representative to join our esteemed team. In this position, the individual will be responsible for managing inbound calls, addressing customer inquiries, resolving issues, and ensuring a positive and professional experience for each caller. Responsibilities and Duties: - Uphold a high level of professionalism and efficiency in all patient interactions, which includes promptly returning voicemails within a two-hour timeframe, adhering to rigorous standards of phone etiquette, and nurturing positive relationships with patients. - Navigate the platform effectively to process orders in accordance with client-specific procedures. - Compose and appropriately distribute emails, memoranda, and letters. - Arrange travel logistics, which includes booking flights, vehicles, and making necessary reservations. - Screen telephone calls and direct callers to the appropriate personnel. - Utilize computers to generate reports, transcribe minutes from meetings, and prepare presentations. - Perform any additional job-related duties as assigned. Qualifications: - A minimum of one year of experience in customer service or within a call center environment is preferred. - Exceptional communication and active listening skills are essential. - A demonstrated ability to multitask effectively within a fast-paced environment. - Basic computer proficiency and accurate data entry skills are required. **Benefits:** - Options for medical, dental, and vision coverage. - Paid time off after one year of employment. - Annual salary increases. - Opportunities for professional advancement within the organization. We invite qualified individuals to apply for this advancement opportunity.

This employee aids in all Customer Service functions of order entry while abiding by the procedures set forth by management within the customer support centers (CSC). Job Responsibilities: Actively participates in the training of all Customer Service personnel, including new hires Deletes, corrects, or re-enters patient orders as deemed necessary #CC

This employee aids in all Customer Service functions of order entry while abiding by the procedures set forth by management within the customer support centers (CSC). Job Responsibilities: Actively participates in the training of all Customer Service personnel, including new hires Deletes, corrects, or re-enters patient orders as deemed necessary #CC

ESSENTIAL DUTIES AND RESPONSIBILITIES: The individual must have the ability to perform the responsibilities listed below. The list is not all inclusive of duties that may be requested by the department head or a member of upper management but are intended for an understanding of the purpose of the position. It is the responsibility of each individual at AWG to provide ultimate customer service to our members to support their efforts in increasing same store sales and profits. Handle member calls in a polite and courteous manner, provide information and resolve issues timely and accurately. Resolve billing issues on member A/R statements. Call members regarding special product offers. Call stores to verify product has been picked up, review item and invoice information on driver credit requests, and obtain department approvals for credits before sending credit to KC for processing. Research Member issues such as product credits, product availability, or any question or concern that requires research to provide answers. File customer service reports, memos, documents (statements, credits), etc. Handle store issues on accounts not assigned to sales managers or specialists. Provide receptionist coverage and backup support to various positions in division as required. Process handbills and manual billings for retailers. Work closely with loss control to coordinate product pickups, track orders, and confirmations for members. Work closely with route control for special deliveries (including handbills) and order confirmations for members. Key credits for shorts, mis-picks, damages, over charges, quality issues. Call multi-store retailers for ad surveys. Perform weekly price and freight charge changes in SCM as needed. Build sell sheets and weekly order guides and send to member on specified timeline. Work closely with KC and perishable buying to resolve product issues (ie: prebooks, surveys, new items, add-ons, special orders, incorrect pricing) for members. Provide paperwork for the disposition of warehouse salvage. Maintain ad log for vendor/brokers. Sign out order guides for vendors and bill costs back to vendors. Distribute rolling stock status reports to retailers. Coordinate and receive (via fax, US mail, and truck mail) surveys and prebook orders for input by system uploads. Assist Floral Buyer with communications to members and suppliers. Consult with vendors, field specialists, and warehouse specialists concerning customer orders, reduce - to - sell product, ad items and special deliveries. Create flyers and special brochures for special promotions or news updates to keep members informed. Communicate to members regarding updates to AWG policies. Develop and assemble new customer material notebooks. Post division information from all departments on Storefront. Order office supplies. Perform warehouse slot walk as needed to verify inventory count and condition. Prepare and coordinate pickup documentation for drivers to pickup product at store. Prepare covers and assemble information for all order guides, send to print shop for copying and distribution to retail. Separate food show surveys by indicator number and date and assemble for data entry by outsourced data entry company. Work as a member of the AWG team so the total job responsibilities are met. Actions must always stress a sense of cooperation, integrity, tact and consideration with our members, associates and division management. This position requires strong communication and computer skills with the ability to use and learn new technology. Management will be kept informed on planning, analysis, work performed and results. All records required by management must be complete, accurate and submitted on time. Position will back up bakery/deli, meat, and produce and will perform similar duties in those departments. QUALIFICATION REQUIREMENTS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. A reasonable accommodation will be considered according to the ADA if it would not impose an undue hardship on the operations of the business without significant difficulty or expense. The accommodation would permit a qualified employee the ability to perform all essential functions of the job within the safety and contractual guidelines of the position. EDUCATION and/or EXPERIENCE: Two or more years related experience and/or training; or equivalent combination of education and experience. LANGUAGE SKILLS: Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of the organization. MATHEMATICAL SKILLS: Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. REASONING ABILITY: Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; and talk or hear. The employee is frequently required to stand, walk, and taste or smell. The employee is occasionally required to climb or balance and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Indoors. Adequate heating, cooling, lighting and ventilation. The noise level in the work environment is usually moderate. This position's basic purpose is to use all available resources to guide the AWG Customer Service/ Merchandising department to continuous growth and financial success.

The Customer Service Representative will provide exceptional customer service, answer inquiries, process payments and other sale day activities. Previous work experience where you worked in-person with customers. Experience using computers, and able to learn to use new technology and software. Excellent keyboarding skills for data entry. A commitment to providing fantastic customer service. Able to work well and maintain a positive attitude in high-pressure situations. A friendly, outgoing, patient personality. You thrive working as part of team, pitching in wherever you're needed. Responsible for organizing all keys / organizing and filing documents by our internal coding system and then again by Lot number once we go to Lot. Uploading documents to the web each sale. Actively communicate with many different departments and or team's and customers who sign up equipment when needing documents such as LOLC's, Purge Documents etc. Responsible for processing payments from successful bidders Provide customers with information about auxiliary services. Ensure that superior customer service is always delivered to all customers. Actively support the RB Unreserved Commitment to Safety: to send everyone home, every day, the way they came to work, by taking personal responsibility for your safety and safety of your team, co-workers and customers Perform other duties as assigned.

Cellular Sales Call Center Representative Customer Service | Business Development Job Overview The Contact Center Representative will provide ongoing support to our sales force by conducting research, preparing reports, and handling information requests. Assist in several areas to maintain functioning work processes. Communicate and work with multiple areas of the organization including Sales Consultants, customers, and leadership. Flexible to support changing priorities and needs. About Us At Cellular Sales, we believe our most important customers are those working on our team. That's why we are intentional about building a family- like culture, offer a competitive compensation package, defined career path, and an industry leading training and development program. We can't expect our people to provide their customers with an unparalleled experience if we don't provide the same for them. We are now the recognized market leader in mobile technology consulting and are relentless in our pursuit to set the bar even higher. Collaboration, innovation, and blazing trails is what we do. Winning is the result. Our people are the secret ingredient for our sustained success. We don't just want to hire people that need a job, we want people that desire to be a part of creating something that will having a lasting impact. In this role you will · Accept, resolve and/or escalate customer calls and/or manage the documentation and follow up processes. · Accept, resolve and/or appropriately escalate Sales Representatives issues/complaints. · Coordinate and supply necessary documentation within online reporting trackers as needed. · Utilize internal systems to access and research customer accounts and history. · Confer with customers by telephone to provide information about products or services. · Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as follow up actions taken. · Consistently follow up to ensure that appropriate changes were made/actions were taken to resolve customers' problems. What we would like to see from you · Accountability: Accepting responsibility that results in anticipation/prevention of problem areas from actions, and problem solving inside and outside the department/organization. · Customer Focus: Knowing the (internal and external) customer business needs and acting accordingly; anticipating customer needs, and giving high priority to customer satisfaction and customer service. · Oral Communication: Shaping and expressing ideas and information in an effective manner. · Problem Solving: Having the ability to identify problems and issues of varying complexities and to find effective solutions with few guidelines. · Teamwork: Working as a productive member of a cohesive group toward a common goal, and contributing to team development and effective team dynamics. · Written Communication: Expressing ideas and opinions clearly in properly structured, well-organized, and grammatically correct reports or documents; utilizing language and terminology. Required Education and Experience · High School diploma or equivalent required. Preferred Education and Experience · Proficiency in Excel highly preferred. Additional Eligibility Qualifications (Knowledge, Skills, Abilities) Skills Active Listening - Giving full attention to what others say, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.Service Orientation - Actively looking for ways to help people.Coordination - Adjusting actions in relation to others' actions.Time Management - Managing one's own time.Social Perceptiveness - Being aware of others' reactions and understanding why they react as they do.Monitoring - Monitoring/Assessing performance of oneself to make improvements or take corrective action.Active Learning - Understanding the implications of new information for both current and future problem-solving and decision-making. Abilities Deductive Reasoning - The ability to apply general rules to specific problems to produce answers that make sense.Problem Sensitivity - The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem.Updating and Using Relevant Knowledge - Keeping up-to-date technically and applying new knowledge to the job. Able to learn and work fluidly in new systems as the job demands.Organizing, Planning, and Prioritizing Work - Developing specific goals and plans to prioritize, organize, and accomplish your work. Able to discern time sensitive situations and act accordingly.Performing Administrative Activities - Performing day-to-day administrative tasks such as maintaining information files and processing paperwork.Importance of Being Exact and Accurate - The ability to be very exact or highly accurate in performing daily duties.AAP/EEO Statement Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Classification & Benefits The classification is Non-Exempt. Your pay will be based on your skills and experience - talk with your Talent Acquisition Partner to learn more! Cellular Sales offers the following benefits: medical, dental, vision, 401(k), sick days, short-term disability, long-term disability, flexible savings accounts, paid holidays, and life insurance. Compensation 1400 calls for monthly goal = $600 43 appts = $1,450 33 appts = $900 24 appts = $450 50% comms from appts made = About $300 Hourly Rate = $10.88 40 Hours per week/ 10am-6pm About $1600 in Hourly pay Total = $3,950 High Total = $2,950 Low In Office/Not Remote Other benefits Monthly Sales Contests up to $500 bonus on top of commission, fun team selling environment/office space. Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

We are seeking a detail-oriented Customer Service Representative to join our dynamic team. This role involves managing customer interactions across multiple platforms while delivering exceptional service. The ideal candidate will handle customer inquiries, process orders, and provide technical support, focusing on first-call resolution and service excellence. Essential Functions: * Commitment to delivering outstanding customer service * Deal directly with customers either by telephone or electronically * Strong communication skills (verbal and written) * Have great organizational & time management skills * Respond promptly to customer inquiries * Handle and resolve customer complaints * Strong attention to detail * Obtain and evaluate all relevant information to handle product and service inquiries * Provide pricing and delivery information * Process orders, forms, applications, and requests * Ability to adjust to changes in procedures or customer service tools. * Direct requests and unresolved issues to the designated resources throughout the organization * Keep accurate records of customer interactions and transactions * Maintain customer databases * Ability to present products while identifying up-selling opportunities * Support Outside and Inside Sales team * Excellent ability to work independently and as a team Education and Experience * College degree or 1+ years of customer service experience preferred * Advanced Microsoft Office knowledge required * Knowledge of customer service principles and practices * Knowledge of relevant computer applications Hours: Monday-Friday 8:00 a.m. - 5:00 p.m. FLEX Schedule in office and from home Benefits: M-D Building Products, Inc. offers a comprehensive benefits package designed to support the health and well-being of our employees. This includes Medical, Dental, and Vision coverage, access to an On-Site Clinic, and Voluntary Life Insurance options. Additionally, we offer a Lab Card Program, Group Term Life & AD&D, Flexible Spending Accounts (FSA) for both healthcare and dependent care, and Short-Term and Long-Term Disability coverage. Employees can also use our 401(K) plan with Company Match, Paid Time Off (PTO), Tuition Reimbursement, and Education & Development programs. We prioritize mental wellness through our Employee Assistance Program (EAP) and offer a range of Voluntary Benefits, including Accident, Critical Illness, and Hospital Indemnity Insurance. At M-D Building Products, Inc., we are committed to providing equal employment opportunities for all employees and applicants. We strictly prohibit discrimination based on race, religion, creed, color, national origin, nationality, citizenship, ancestry, sex, age, marital status, physical or mental disability, affectional or sexual orientation, gender identity, military or veteran status, genetic predisposition, or any other characteristic protected by law.

ABOUT US: Regal Car Sales and Credit is a Buy Here Pay Here Car Dealership with over 30 years in business. We pride ourselves on a no hassle, customer first experience and that's where you come in! With 14 locations across the tri-state area we offer a family style atmosphere with internal advancement opportunities. JOB DESCRIPTION: As a Regal Car Sales and Credit Customer Service Representative your job will be to assist our customers from start to finish as they select their next vehicle. Your responsibilities will include: * Building and Maintaining Open, Honest, and Timely Communication with our Customers whether via Phone, Text, E-mail, or In-Person * Demonstrate Excellent Phone Skills * Assist Customers with the Application and Qualification Processes * Communicate to Customers the Requirements to Purchase a Vehicle with Regal Car Sales and Credit * Maintain Your Active Customer Database within our Company-Wide CRM Software * Attend to Your Own Follow-Ups, Schedule Customer Appointments, and Respond to Electronic Leads as Needed. * Demonstrate Excellent Face-to-Face Communication Skills * Maintain Paperwork as Necessary for Customers * Maintain a Good Driving Record BENEFITS: * Medical and Health Savings Account with Company Match * Dental and Vision Plan Options * 401K Plan with Company Match up to 6% * Company Paid $10,000 Life Insurance Policy * AFLAC Supplemental Insurance Options * Vehicle Purchase Plan * 12 Paid Days Off Annually * Tuition Assistance ADDITIONAL REQUIREMENTS: Must have a VALID State Driver's License and a Good Driving Record Must be Willing to Work a 40 Hour Work-Week No experience required. If you are interested in this position, apply online at ****************** or go to 2119 E. HWY 66 Suite A El Reno, OK 73036 to apply in person.