Call center agent jobs in Murrieta, CA - 824 jobs

**Direct Hire with reporting to Costa Mesa, CA** ** Vietnamese or Spanish bilingual required ** The Customer Service Representative I (CSR I) is responsible for handling customer inquiries into the Service Center. This may include phone and email response, walk-in center customer service, inbound call customer service and inbound mail response. CSR may be reassigned on a long term or temporary basis to other shifts or other schedules to balance manpower or meet the needs of the company. DUTIES AND RESPONSIBILITIES include some or all of the following. Supervisor may assign other duties as needed. Serve as the first point of public contact for all customer service issues Promote positive customer relations with customers and coworkers Respond to calls from the public and provide general information and service Maintain a thorough knowledge and understanding of the customer service center and operations to assist customers and resolve problems Resolve product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution Quickly and accurately identify and assess individual needs, as well as take the appropriate action steps to satisfy those needs Maintain customer records by updating account information. Process requests for new customer accounts Open cases for unsolved customer inquiries Process customer disputes Process the closing of customer accounts and initiate refunds when required Perform updates to toll violations, violation payments, customer payments or accounts to keep demographics, vehicle, and credit card information current Consistently meet established productivity, schedule adherence, and quality standards. Communicate effectively with a variety of people across various levels both within and outside the organization. Make positive suggestions on improving and streamlining workflow processes and enhancing profitability Develop a strong teamwork ethic Follow communication procedures, guidelines, and policies Provide face-to-face customer service with walk-in center customers when required Respond to customer emails from the customer service email inbox to answer questions and provide assistance when required Respond to customer chat and text to answer questions and provide assistance when required Other duties as assigned. QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Excellent phone etiquette Excellent verbal communication skills Excellent attendance and punctuality Enjoy providing prompt and timely service to our customers Possess strong interpersonal skills and have compassion and empathy for customer situations Be energetic, self-motivated, and quick-thinking Ability to work in a team environment or independently while being flexible and open to learning new experiences in a fast-paced changing environment Ability to read and comprehend normal instructions, correspondence, and memos Ability to effectively present information in one-on-one situations to customers, clients, and other employees of the organization Ability to apply common sense understanding to carry out detailed written or oral instructions Ability to work flexible eight (8) hour shift between 8:00 a.m. to 6:00 p.m. Monday to Friday Must be able to pass background and drug screenings Ability to achieve and maintain departmental performance standards PHYSICAL DEMANDS Ability to safely and successfully perform the essential job functions consistent with the ADA, FMLA (Family Medical Leave Act) and other federal, state, and local standards, including meeting qualitative and/or quantitative productivity standards. Ability to adhere to strict attendance requirements Primarily sedentary physical work requiring ability to lift a maximum of 10 pounds Must be able to lift, carry, walk, and stand Vision for reading, recording, and interpreting information Frequent speech communication, hearing and listening to maintain communication Daily use of computer and keyboard, standard office equipment and telephone Ability to access, input, and retrieve information from the computer Frequent hand/eye coordination to operate computer keyboard and office equipment Noise level in the work environment is quiet to moderate SUPERVISORY RESPONSIBILITIES This position has no supervisory responsibility. Education and/or Experience High school diploma or general education degree (GED) Customer service experience a plus Bilingual Spanish is a plus Bilingual Vietnamese is a plus

First 90 days: fully in office After 90 days: 3 days in office, 2 days hybrid Based throughout Southern California, Retrospec is committed to a no-barrier, inclusive entry to nature and honest conversation about the industry. Over the past 16 years, Retrospec has grown exponentially to serve consumers of all ages, ignite their passion for fresh air, and fuel their love of nature through all seasons. Everything we create is designed and tested in beautiful California to ensure it's ready for your next journey. Choosing the road less traveled is rarely easy, but always worth it. About the Role We're seeking an experienced, empathetic, and technically skilled Customer Service & Bike Tech to join our growing team. This hybrid role combines technical bike expertise with exceptional customer care, supporting both our direct-to-consumer (D2C) and dealer (B2B) channels. You'll be the go-to expert for customer and dealer inquiries, troubleshooting bike and e-bike issues, managing warranty claims, and ensuring every interaction reflects the Retrospec brand's commitment to quality, integrity, and outdoor adventure. If you thrive in fast-paced environments, love helping people, and enjoy problem-solving with a hands-on approach, we'd love to hear from you. Responsibilities Receive, research, and respond to customer and dealer inquiries via phone, email, chat, and social media with empathy and professionalism. Provide expert-level knowledge and troubleshooting support for bikes and e-bikes, including assembly, repair, maintenance, and general technical questions. Manage consumer and dealer warranty claims, acting as a liaison between customers, sales, product, and warehouse teams. Walk customers through assembly and troubleshooting steps clearly and confidently via phone or email. Process returns, exchanges, and replacement parts with attention to accuracy and customer satisfaction. Collaborate with the warranty, sales, and warehouse teams to ensure timely resolutions and a seamless experience for both consumers and dealers. Build and inspect new and returned bikes for troubleshooting and quality control, as needed. Respond to and monitor social media inquiries and reviews, escalating trends or product feedback to the appropriate teams. Track and flag recurring issues, inefficiencies, or product concerns to improve customer experience and operational processes. Maintain accurate communication records in Gorgias using automations and workflows to manage volume efficiently. Communicate customer insights and product feedback constructively to product development, sales, and marketing teams. Quickly become familiar with the Retrospec brand voice, customer service protocols, and software platforms to provide high-quality support. Assist with additional customer service and clerical tasks as assigned. Qualifications 2-3 years of ecommerce customer service experience; bike industry experience highly preferred. Strong understanding of bike and e-bike mechanics, assembly, repair, and maintenance. Exceptional written and verbal communication skills with a friendly, professional demeanor. Experience with customer service tools such as Gorgias or Zendesk. Proven ability to manage a high volume of tickets, calls, and multi-channel inquiries efficiently. Highly organized, detail-oriented, and capable of multitasking in a fast-paced environment. Proficient computer literacy and quick adaptability to new systems. AA degree preferred; high school diploma or equivalent required. Experience managing warranty processes and dealer accounts is a plus. Familiarity with social media or online community communication is a bonus. Passion for outdoor recreation, cycling, and the Retrospec mission. Physical Requirements: Must be able to lift and move items weighing up to 75 lbs as needed.

The Nationwide Delivery Representative I has the primary responsibility of being a guest advocate for all delivery-related activities associated with Nationwide such as order adjustments, scheduling, follow-ups, reschedules, load out issues, returns, claims, and service disruptions. They need to monitor and track shipments within the Nationwide delivery network and support department KPIs to ensure the best possible guest experience. This role requires advanced knowledge of products and logistic processes to determine the best resolution for guest issues with a high emphasis on customer service and timely resolution. Position Description Essential Duties and Responsibilities include the following. Other duties may be assigned. Serve as a "Guest Advocate" with loadout matters, ensuring the customer's voice is considered on decisions/concerns around damaged products or property, missing items, and driver-related concerns Make outbound calls to guests that require resolving reschedules, service issues, and follow-up. Complete daily assignments communicated by Leadership such as Load out logs, CRM Tickets, RMA research, Intercoms, P44 Cases, Ready to schedule logs, Genesys Chats & voicemails. Research and take appropriate actions in partnership with the Distribution Centers and Merchandising Team to complete guests' original orders, resolving tickets within 48 hours. Create Nationwide follow-up tickets within CRM/Convey and other communication portals Respond to internal emails and chats sent to the Nationwide Group by the end of the shift. Track delivery exceptions related to damages, missing pieces, overloads, and delays by providing follow-ups via P44, CRM/Intercom, or other AI tools regarding Nationwide guests. Communicate process improvements based on trends and concerns related to guest experience to support department goals and KPIs. Maintain return and RMA/refund process for Nationwide guests.` Review all scheduled deliveries 48 hours in advance for missing transfer items, purchase orders, or back-ordered items, contacting guests as needed with status updates. Assist Delivery Support and Guest Service teams with inquiries related to outbound activities. Communicate with warehouse teams and 3PL support representatives regarding Nationwide deliveries. Responsible for monitoring the timely pickup/delivery of Truckloads via TMS/AI Portals or tools. Complete daily follow up as needed on the Distribution Centers' End of Day reports (EOD) Communicate with 3rd party carriers to resolve outstanding guest service issues Take IB calls from Delivery partners for guest support and resolution Qualifications Education/Experience: High school diploma or general education degree (GED). One or more years of related experience in customer service and/or sales environment. Equivalent combination of education and experience will be considered. Computer Skills: To perform this job successfully, an individual must be proficient with the Microsoft Office Suite, Proficient knowledge of CRM/POS system is a must. Position Hiring Range The hiring pay range provides a guide for what we would reasonably pay for the position. Pay will be determined by several factors, including but not limited to: applicant's education, relevant work experience, knowledge, skills and abilities, as well as internal equity and alignment with geographic market data. Living Spaces reserves the right to modify this pay range at any time. Pay is determined by various factors including market demand, applicable skills, work experience and education, location, company budget, and in-demand skill sets. Compensation: $17.00 - $22.10 Retail, Guest Services, and Distribution Center Team Members are eligible to receive team bonus based on meeting specific goals and KPI's. Benefits Include: Medical Dental Vision 401(k) (full and part time eligible) Vacation Sick Time Flex Spending Account Employee Assistance Program For more details, please visit our website at: Careers (livingspaces.com) Equal Opportunity Employer It is our policy to abide by all federal, state, and local laws prohibiting employment discrimination based solely on a person's race, color, religious creed, sex, national origin, ancestry, citizenship status, pregnancy, physical disability, mental disability, age, military status, or status as a Vietnam-era or special disabled veteran, marital status, registered domestic partner or civil union status, gender (including sex stereotyping and gender identity or expression), medical condition (including but not limited to, cancer related or HIV/AIDS related), sexual orientation, or any other protected status except where a reasonable, bona fide occupational qualification exists. E-Verify Living Spaces participates in E-Verify. All newly-hired team members are queried through this electronic system established by the Department of Homeland Security (DHS) and the Social Security Administration (SSA) to verify their identity and employment eligibility. Applicant Privacy

We believe that culture and service is everything! Our culture is warm, caring, and friendly, and we strive every day to make our little piece of the world better. We are looking for people who feel the same as we do! A Call Center Representative 1 is an entry-level position dedicated to providing service to members over the phone while learning and mastering the foundation of financial services. Position Hours Vary Between: 7:45 am - 6:15 pm Monday through Friday 8:45 am - 3:00 pm Saturday This opportunity is ideal if you are: Excited about providing amazing service to our members and the community. Looking for a position that will establish and grow your career. Interested in learning how to open financial memberships and assist with loan requests. Passionate about financial education and finding solutions. Essential Functions and Responsibilities Personally, provides exceptional member service; uses Service Standards in every work-related interaction. Actively participates in meeting the goals of the department and the Credit Union. Provides excellent service by using a positive and professional tone to assist members and team members accurately, thoroughly, and as efficiently as possible while maintaining consistent and friendly service. Uses organizational tools and techniques to complete tasks on time and successfully manage multiple competing priorities simultaneously. Service Providing member assistance with everyday transactions, including transfers, withdrawals, and payments. Assisting members with digital and online services. Identifying opportunities to educate members of Arrowhead products and services. Answering and resolving member account inquiries. Assists with member research and problem resolution. Works within given limits and authority; proactively seeks supervisory assistance as needed. Promotes credit union products and services and actively refers members to credit union partners as appropriate. Has an open mind; can conceptualize and proactively solve problems in pursuit of exemplary service to members, teammates, and the organization. Is courageous and willing to make decisions that result in positive member outcomes. Development Exemplifies the attitude, aptitude, and ability to learn quickly and efficiently while showing assertiveness in personal development. Successfully completes all learning events and academies on schedule, effectively communicating with mentors and leaders with the purpose of achieving learning objectives. Actively participates in organizational projects and promotions; Develops a thorough knowledge of credit union products, services, rates, and partnerships. Suggests and participates in credit union community service opportunities and events. Maintains a working knowledge of Bank Secrecy Act (BSA), Anti-Money Laundering (AML) and Office of Foreign Asset Controls (OFAC) and complies with all laws and regulations applicable to area of responsibility. Regular and predictable attendance and punctuality. Other duties as assigned and deemed necessary by Supervisor to achieve the goals of the department and the Credit Union. No aggressive sales goals - our focus is serving Members. Benefits Include: (not a complete list) Wellbeing Weekly pay 401K Retirement Savings Plan with company match Paid time off accrual begins upon hire Paid sick leave Company-provided life insurance at up to twice your annual salary Financial Education Programs DoorDash DashPass Health Medical, Dental, and Vision Insurance for part-time and full-time employees Modern Health Care.com subscription Teladoc Pet Insurance Career Development Career development opportunities Team members are eligible to apply for assistance with educational expenses through ArrowHeart's scholarship program. To learn more about Arrowhead Credit Union and our service culture, visit our Career page, and our ArrowHeart Foundation. The pay range for this position is listed below. Starting pay for successful applicants is generally within the minimum to midpoint of the pay range. Our consideration for pay is designed to support career growth and development over time. Offers extended depend on a variety of job-related factors, including but not limited to individual experience, knowledge, training, education, geographic location, market demands, and internal equity. Pay range Minimum: $22.32 /hour | Midpoint: $27.22/hour | Maximum: $29.52/hour

A Mail Order Associate interfaces with customers by phone and process order requests into the computer. Interact with customers to provide information in response to inquiries about products and services and to handle and resolve complaints. ESSENTIAL DUTIES AND RESPONSIBILITIES: may include the following. Other duties may be assigned. Talking with potential customers by answering product and service questions; suggesting information about other products and services. Using the computer to Look up records and enter customer information. Process sales orders for motorcycle and ATV parts and accessories. Answer customer questions and deliver customer service. Determine and communicate prices for parts requested. Process change of address information. Process order cancellations and changes. Soliciting sale of feature, cross-selling, and up-selling products to customers. Completing any follow-up necessary to ensure complete and accurate service and customer satisfaction. Addressing complaints and customer concerns and bringing them to the attention of assigned Supervisor for further investigation and consideration. Resolving customer service issues within a reasonable level of authority. Displaying the ability to control calls and meet/exceed customer needs and expectations. Also displaying good judgment by enlisting the assistance of supervisory or mentor help when required. Displaying and understanding of, and the ability to, process International customer orders. Displaying development of product and technical knowledge, as well use of the Chaparral motorsports catalog and web resources. Displaying flexibility in work schedule. Qualifications QUALIFICATIONS: to perform this job successfully, an individual must be able to perform each essential duty satisfactory. The requirements listed below are representative of the knowledge, sill, and/or ability required. KNOWLEDGE Customer and Personal Service - Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction. English Language - Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar. Clerical - Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography, and transcription, designing forms, and other office procedures and terminology. Computers and Electronics - Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming. BASIC SKILLS Active Learning- Understanding the implications of new information for both current and future problem-solving and decision-making. Active Listening- Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times. Critical Thinking- Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems. Learning Strategies- Selecting and using training/instructional methods and procedures appropriate for the situation when learning or teaching new things. Mathematics - Using mathematics to solve problems. Monitoring- Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action. Reading Comprehension- Understanding written sentences and paragraphs in work related documents. Science - Using scientific rules and methods to solve problems. Speaking- Talking to others to convey information effectively. Writing- Communicating effectively in writing as appropriate for the needs of the audience. SOCIAL SKILLS Coordination- Adjusting actions in relation to others' actions. Instructing - Teaching others how to do something. Negotiation- Bringing others together and trying to reconcile differences. Persuasion- Persuading others to change their minds or behavior. Service Orientation- Actively looking for ways to help people. Social Perceptiveness- Being aware of others' reactions and understanding why they react as they do. COMPLEX PROBLEM-SOLVING SKILLS Complex Problem Solving- Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions. TECHNICAL SKILLS Equipment Maintenance - Performing routine maintenance on equipment and determining when and what kind of maintenance is needed. Equipment Selection - Determining the kind of tools and equipment needed to do a job. Installation - Installing equipment, machines, wiring, or programs to meet specifications. Operation and Control - Controlling operations of equipment or systems. Operation Monitoring - Watching gauges, dials, or other indicators to make sure a machine is working properly. Operations Analysis - Analyzing needs and product requirements to create a design. Technology Design - Generating or adapting equipment and technology to serve user needs. Troubleshooting - Determining causes of operating errors and deciding what to do about it. SYSTEM SKILLS Judgment and Decision Making- Considering the relative costs and benefits of potential actions to choose the most appropriate one. Systems Analysis - Determining how a system should work and how changes in conditions, operations, and the environment will affect outcomes. Systems Evaluation - Identifying measures or indicators of system performance and the actions needed to improve or correct performance, relative to the goals of the system. RESOURCES MANAGEMENT SKILLS Management of Financial Resources - Determining how money will be spent to get the work done, and accounting for these expenditures. Management of Material Resources - Obtaining and seeing to the appropriate use of equipment, facilities, and materials needed to do certain work. Management of Personnel Resources - Motivating, developing, and directing people as they work, identifying the best people for the job. Time Management- Managing one's own time and the time of others. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel and talk or hear. The employee occasionally is required to stand, walk, bend, stoop and reach with hands and arms. The employee is required to sit for duration of the shift. Specific vision abilities required by this job include close vision, color vision, peripheral vision, and ability to adjust focus. Occasionally lift up to 25 pounds BODY POSITIONING Spend Time Making Repetitive Motions Spend Time Sitting Spend Time Using Your Hands to Handle, Control, or Feel Objects, Tools, or Controls WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Communication Contact With Others Electronic Mail Face-to-Face Discussions Letters and Memos Public Speaking Telephone Competition Level of Competition Conflictual Contact Deal With Unpleasant or Angry People Frequency of Conflict Situations Environmental Conditions Cramped Workspace, Awkward Positions Impact of Decisions Frequency of Decision Making Impact of Decisions on Co-workers or Company Results Routine versus Challenging Work Importance of Being Exact or Accurate Importance of Repeating Same Tasks Structured versus Unstructured Work Pace and Scheduling Time Pressure Role Relationships Coordinate or Lead Others Deal With External Customers Work With Work Group or Team Telecommuting Not available for this position While performing the duties of this job, the employee is required to work within an office setting within a controlled temperature environment.

WHY JOIN TAXRISE? At TaxRise, we don't just provide tax relief services; we provide hope, stability, and solutions to individuals and families facing financial uncertainty. Our team is passionate about reshaping the tax resolution industry through innovation, empathy, and unwavering commitment to our clients. Join us and make a tangible difference in people's lives while growing your career with a team that values your contributions. **New hires joining our team in this role may also be eligible for a $500 sign-on bonus as part of our current hiring initiative.** ABOUT THE ROLE The Call Center Representative plays a critical role in delivering exceptional service to our clients and ensuring that their needs are met with precision and professionalism. You will be the primary point of contact for clients, managing relationships and providing expert guidance to resolve their tax inquiries effectively. In this fast-paced role, your ability to understand client challenges and deliver solutions will be essential to their success and satisfaction. We're all about that in-person vibe, so this role is 100% on-site! If you're excited to work side-by-side with our team (or are ready to make the move), then you're a perfect fit. If not, we kindly ask you to hold off on applying. Thanks for understanding and happy job hunting! HOW YOU'LL BE REWARDED At TaxRise, Inc., we believe in recognizing hard work and dedication. We offer competitive hourly pay along with the opportunity to earn a monthly bonus based on individual performance. Those who are highly motivated, organized, and goal-oriented have the potential to earn even more. Base Pay: $22.00 - $27.00 per hour (full-time, 40 hours per week), depending on experience and qualifications. Monthly Bonus: Average bonus potential of $500 - $1,000 Total Compensation: Approximately $24.00 - $32.00 per hour, depending on performance WHAT YOU'LL DO Client Communication: Handle a high volume of incoming calls, ensuring that every client is greeted professionally and promptly. Contact clients via phone and email to gather required documents and clarify documentation needs. Respond to client emails and text messages-and assist in live chat when needed-ensuring all interactions are addressed within company service level agreements. Utilize our ticketing system within the CRM to track open and unanswered emails and text messages. Accurately close or disposition each ticket for reporting purposes, ensuring every client inquiry is answered in a timely manner and to their satisfaction. Handle all client interactions with professionalism, courtesy, and empathy-knowing when to escalate issues to the appropriate department. Provide clear instructions and guidance to clients on required documentation. Problem-solving skills to address client concerns regarding documentation requirements. Document Collection & Review: Request and gather required tax-related documents from clients via email, phone, or online portals. Review submitted documents for accuracy and completeness, ensuring compliance with internal standards. Identify missing or incomplete information and follow up with clients promptly. CRM Management & Administrative Support: Assist case managers requesting and processing required documents (e.g., tax documents, income documents, expenses documents, etc.) documents collected are accurate and uploaded properly in the Customer Relationship Management (CRM). Accurately update the CRM system with detailed notes on client interactions, document submissions, and case progress. Collaborate with colleagues, support staff, and managers to deliver a seamless client experience. Help other departments with projects and/or communication campaigns, providing support and insights to enhance company initiatives. WHAT YOU'LL NEED TO HAVE Previous experience in a client care or customer service role-experience in the tax resolution industry is a plus. Previous experience in document coordination, loan processing, or a similar administrative role (tax-related experience is a plus). Excellent written and verbal communication skills with professional phone etiquette. Proficiency in using CRM systems or document management tools A willingness to learn, adapt, and consistently uphold our high standards of professionalism and client care. Knowledge of tax relief processes is a plus, though training will be provided. WHAT WE OFFER We believe in taking care of our team so they can take care of our clients. Here's what you can expect as part of the TaxRise family: Medical, Dental, and Vision Insurance (starting after 60 days) Paid Time Off 401(k) retirement plan with company match Professional Development Program to support your growth Access to our on-site gym and gaming lounge Catered team lunches every Friday Fun and energizing quarterly company outings ABOUT US At TaxRise, our mission is simple yet impactful: to revolutionize the way taxpayers navigate their tax challenges. We believe in the power of lifting others up, and that's the driving force behind everything we do. When you join us, you're not just becoming part of a company; you're joining a movement. We're a team that thrives on celebrating successes and making a genuine impact on people's lives. We're proud to be the fastest-growing company in our industry, and we're on the lookout for exceptional individuals to help us continue our journey of transformation. If you're ready to bring your unique talents and innovative spirit to a company where your work truly matters, TaxRise is the place to be. Join us and be part of a team that's reshaping the future of tax resolution. OUR COMMITMENT At TaxRise, we're proud to be an equal opportunity employer. We know that a world-class culture stems from the diversity and talent of our team. We provide equal employment opportunities (EEO) to all without regard to race, color, religion (including religious dress and grooming practices), sex (including pregnancy, childbirth and related medical conditions, breastfeeding, and conditions related to breastfeeding), gender, gender identity, gender expression, national origin, ancestry, age (40 or over), physical or medical disability, medical condition, marital status, registered domestic partner status, sexual orientation, genetic information, military and/or veteran status, or any other basis prohibited by applicable law. TaxRise is also committed to ensuring equal opportunity in employment for qualified persons with disabilities. If you require any reasonable accommodation throughout the recruiting process, please let your recruiter know. California Applicants: Please review our Notice at Collection and California Privacy Policy before submitting your application by clicking here.

Real warm leads. Real money. Real energy. This isn't a “just show up” sales floor - it's loud wins, competitive vibes, and people who know how to close. Our sales floor - it's loud wins, competitive vibes, and Irvine office runs on big energy, big checks, and nonstop momentum. If you're hungry, coachable, and love closing on the phone, this is where you level up. 💎 Why Guardian Tax? 💰 15% Commissions + Bonuses: Earn on every closed deal, plus daily, weekly, and monthly bonuses. Top reps hit $15K+ months. 🎯 100% Inbound Calls: No cold calling. Every lead is high-intent and ready to talk. 🎓 Training That Works: Paid onboarding and hands-on coaching to set you up for success. 🦷 Benefits That Matter: Health, dental, and vision coverage after 90 days. 🎮 Office Vibes: Our HQ features music, a game room, and indoor games being added to keep the sales floor motivated and entertained. 🍽️ We Celebrate Wins: Monthly team events - from catered pickleball sessions and Top Golf nights to fancy dinners and Taco Tuesdays. 🏆 Culture of Growth: Open-door management, real mentorship, and leadership opportunities for those ready to level up. 📲 What You'll Do Speak with inbound callers who've already reached out for help. Guide them through our proven consult → qualify → close system. Build trust, provide real solutions, and make every call count. Hit your goals, climb the leaderboard, and cash in. 🏆 Who We're Looking For Confident, self-driven closers who love competition. People who can lead fluid conversations - not read scripts. Dependable, coachable, and laser-focused on results. Motivated professionals ready to build a career, not just a job. 🌟 Preferred Backgrounds Tax Relief / Debt Settlement • Call Centers • Loans / Collections • Real Estate • Auto Sales • Insurance • Solar • Student Loans • Hospitality 📍 The Details Location: Irvine, CA (in-office only) Schedule: Monday-Friday, 8 AM-5 PM (occasional half-day Saturday) Onboarding: New-hire classes every Monday - your start is right around the corner. 🔥 You bring the hustle, we bring the leads. At Guardian Tax, your effort directly fuels your success - and when we win, we celebrate big. 👉 Apply today and join a sales culture that knows how to work hard, win hard, and play even harder.

Part of a centralized refill team in a multi-specialty ambulatory care medical group. Handles all incoming prescription refill requests for the medical group providers. Under the direct supervision of a licensed provider, responsible for the review and processing of prescription refills from phone, fax, and electronic requests following an established medication protocol. Responsible for transmitting approvals electronically to pharmacies per protocol established by the medical group. Contacts patients and schedules appointments as necessary. Responsible for processing and follow up of prior authorization requests for medical group providers. Provides excellent customer service to patients, pharmacy personnel, clinical staff, and providers. Providence caregivers are not simply valued - they're invaluable. Join our team at Providence Medical Foundation and thrive in our culture of patient-focused, whole-person care built on understanding, commitment, and mutual respect. Your voice matters here, because we know that to inspire and retain the best people, we must empower them. Required Qualifications: + Coursework/Training: Complete coursework to obtain Pharmacy Tech License + H.S. Diploma or GED + Upon hire: California Pharmacy Technician License + 1 year of Pharmacy technician experience. Preferred Qualifications: + 1 year of Pharmacy technician experience in retail pharmacy, refill center, or health plan. + Epic EMR or EHR experience. Why Join Providence? Our best-in-class benefits are uniquely designed to support you and your family in staying well, growing professionally, and achieving financial security. We take care of you, so you can focus on delivering our Mission of caring for everyone, especially the most vulnerable in our communities. About Providence At Providence, our strength lies in Our Promise of "Know me, care for me, ease my way." Working at our family of organizations means that regardless of your role, we'll walk alongside you in your career, supporting you so you can support others. We provide best-in-class benefits and we foster an inclusive workplace where diversity is valued, and everyone is essential, heard and respected. Together, our 120,000 caregivers (all employees) serve in over 50 hospitals, over 1,000 clinics and a full range of health and social services across Alaska, California, Montana, New Mexico, Oregon, Texas and Washington. As a comprehensive health care organization, we are serving more people, advancing best practices and continuing our more than 100-year tradition of serving the poor and vulnerable. Posted are the minimum and the maximum wage rates on the wage range for this position. The successful candidate's placement on the wage range for this position will be determined based upon relevant job experience and other applicable factors. These amounts are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities. Providence offers a comprehensive benefits package including a retirement 401(k) Savings Plan with employer matching, health care benefits (medical, dental, vision), life insurance, disability insurance, time off benefits (paid parental leave, vacations, holidays, health issues), voluntary benefits, well-being resources and much more. Learn more at providence.jobs/benefits. Applicants in the Unincorporated County of Los Angeles: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Unincorporated Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. About the Team Providence Clinical Network (PCN) is a service line within Providence serving patients across seven states with quality, compassionate, coordinated care. Collectively, our medical groups and affiliate practices are the third largest group in the country with over 11,000 providers, 900 clinics and 30,000 caregivers. PCN is comprised of Providence Medical Group in Alaska, Washington, Montana and Oregon; Swedish Medical Group in Washington's greater Puget Sound area, Pacific Medical Centers in western Washington; Kadlec in southeast Washington; Providence's St. John's Medical Foundation in Southern California; Providence Medical Institute in Southern California; Providence Facey Medical Foundation in Southern California; Providence Medical Foundation in Northern and Southern California; and Covenant Medical Group and Covenant Health Partners in west Texas and eastern New Mexico. Providence is proud to be an Equal Opportunity Employer. We are committed to the principle that every workforce member has the right to work in surroundings that are free from all forms of unlawful discrimination and harassment on the basis of race, color, gender, disability, veteran, military status, religion, age, creed, national origin, sexual identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law. We believe diversity makes us stronger, so we are dedicated to shaping an inclusive workforce, learning from each other, and creating equal opportunities for advancement. Requsition ID: 406363 Company: Providence Jobs Job Category: Pharmacy Job Function: Clinical Care Job Schedule: Per-Diem Job Shift: Variable Career Track: Clinical Support Department: 7520 RX CALL CENTER CA HERITAGE SERVICES Address: CA Anaheim 200 W Center St Promenade Work Location: St Joseph Home Health-Anaheim Workplace Type: On-site Pay Range: $24.00 - $35.77 The amounts listed are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities.

We are searching for a polite, professional Call Center Representative to work closely with other team members to provide outstanding service to our customers by answering questions, handling complaints, and troubleshooting problems with our products and services. The Call Center Representative may handle a high volume of inbound or outbound calls or both and should seek to create a positive experience for each caller. They will listen to clients to understand the reason for their call, address all questions or complaints, and provide an accurate and efficient response. To be a successful Call Center Representative, you should be customer-focused, detail oriented, and efficient. You should be polite, reliable, knowledgeable, and adaptable. Responsibilities Answering or making calls to clients to learn about and address their needs, complaints, or other issues with products or services. Responding efficiently and accurately to callers, explaining possible solutions, and ensuring that clients feel supported and valued. Engaging in active listening with callers, confirming or clarifying information and diffusing angry clients, as needed. Building lasting relationships with clients and other call centre team members based on trust and reliability. Utilizing software, databases, scripts, and tools appropriately. Understanding and striving to meet or exceed call centre metrics while providing excellent consistent customer service. Making sales or recommendations for products or services that may better suit client needs. Taking part in training and other learning opportunities to expand knowledge of company and position. Adhering to all company policies and procedures. Requirements High School Diploma or equivalent. More education or experience may be preferred. Exceptional customer service, active listening, and verbal and written communication skills, professional phone voice. Understanding of company products, services, and policies. Proficiency with computers, especially with CRM software, and strong typing skills. Ability to ask prying questions and diffuse tense situations. Strong time management and decision making skills. Adaptability and accountability. Fluency in multiple languages may be desired.

Must be willing and able to commute to Santa Ana, CA. Working remotely may be granted after six months of successful performance. Must be available to work shifts ranging between 7:45am - 7:15pm, Monday - Friday, and two Saturdays per month 8:30am - 2:30pm. At Orange County's Federal Credit Union, we don't just offer banking services, we create meaningful relationships that empower our members and enrich our community. With o ver 85 years of trust, $2.5+ billion in assets, and 140,000+ members , we've built a reputation for excellence-and we're just getting started. Our commitment to people, performance, and purpose has earned us the #1 spot in the Orange County Register's 2025 and 2024 Best Credit Union list, and the voices of our employees have earned us the Peter Barron Stark Award for Workplace Satisfaction . When you join us, you're not just taking the next step in your career; you're joining a team that loves where they work. The successful Call Center Representative has an exuberant demeanor and provides members with general information regarding their accounts, credit union policies, and services through extraordinary Member experiences. By comprehending Member preferences and providing 'trusted advisor' service, you'll match products and services that meet members' financial needs, while building and deepening relationships. ESSENTIAL FUNCTIONS: Relates favorably with members and colleagues in all encounters, conveying information and communicating with mutual respect, resulting in new account relationships and referrals. Cross-sells additional products and services that meet the member's needs and resolve escalated member issues. Assists in areas of Credit Cards, fiduciary accounts such as trust accounts, and more intricate products and services. Meets/exceeds your goals, including enhanced Member Survey Scores, Productivity, and Quality Assurance Scores on randomly selected and monitored calls. Assists and contributes to achieving individual, branch, and credit union goals and the organization's strategic plan. Availability for opening and closing shifts Monday - Friday ranging between 7:30am - 7:15pm, and two Saturdays per month 8:30am - 2:30pm. QUALIFICATIONS: At least one (1) year of experience in a call center and banking environment, which includes knowledge of sales and service preferred. Possess the aptitude to exercise self-awareness, self-regulation, motivation, inspiration, empathy, and be service-oriented, utilizing influence in a positive manner Must be effective in written and oral communication, including the ability to speak and hear to give and receive instructions and information to others in person and over the telephone Computer knowledge and experience normally expected in professional environments, including Microsoft programs, Outlook scheduling, and the knowledge of how to navigate effectively on the internet Accurately performs mathematical calculations. Final offers are based on qualifications, internal equity, and the level of position offered. Below are OCFCU's Call Center job levels with their corresponding hourly pay ranges: Call Center Rep. I: $19.00 - $20.00 (Requires recent call center experience in any industry) Call Center Rep. II: $20.50 - $21.00 (Requires recent banking experience) Call Center Rep. III: $22.00 - $22.50 (Requires call center banking AND consumer lending experience) Generous benefits include: Anthem & Delta Care USA Dental - From day one of employment! Life insurance at no cost to associates. 401(k) - OCCU contributes up to 6% of gross earnings (dollar for dollar). Vacation hours - 13 days per year, rolls over year-to-year and increases with tenure. Sick hours - 7 days per year Paid Holidays Annual performance merit increases Professional and personal development programs, including educational grants up to $1k per year and step progression opportunities. Annual discretionary bonus Professional, welcoming, and collaborative work environment focused on achieving goals, recognizing successes, and excelling at member service. We perform thorough background and credit check. EOE

I am the person Company is looking for.” You have customer service experience in any industry and enjoy talking to people over the phone. You're a tech-savvy problem solver. You can research and resolve customer questions quickly, working across multiple systems throughout the day. You've taken on challenging customer interactions with patience, empathy and composure, knowing when to take ownership and when to escalate client concerns. You're open to working overtime hours, as needed. working from home the first 7 weeks of training, then coming into the office 2 days a month thereafter. As one of our Client Services Representatives, you'll take high-volume inbound phone calls from shareholders, financial professionals and internal colleagues. You'll help callers feel comfortable and supported while they're making significant financial decisions. You'll relay complex, ever-changing information about mutual funds and financial service regulations. You'll build trust in these interactions by learning new concepts and researching information in real-time to provide solutions. You don't need any previous experience or knowledge in investment management to thrive in this job. We'll teach you everything you need to know, which makes this a perfect starting point to launch your career with Company.

Must be willing and able to commute to Santa Ana, CA. Working remotely may be granted after six months of successful performance. Must be available to work shifts ranging between 7:45am - 7:15pm, Monday - Friday, and two Saturdays per month 8:30am - 2:30pm. At Orange County's Federal Credit Union, we don't just offer banking services, we create meaningful relationships that empower our members and enrich our community. With o ver 85 years of trust, $2.5+ billion in assets, and 140,000+ members , we've built a reputation for excellence-and we're just getting started. Our commitment to people, performance, and purpose has earned us the #1 spot in the Orange County Register's 2025 and 2024 Best Credit Union list, and the voices of our employees have earned us the Peter Barron Stark Award for Workplace Satisfaction . When you join us, you're not just taking the next step in your career; you're joining a team that loves where they work. The successful Call Center Representative has an exuberant demeanor and provides members with general information regarding their accounts, credit union policies, and services through extraordinary Member experiences. By comprehending Member preferences and providing 'trusted advisor' service, you'll match products and services that meet members' financial needs, while building and deepening relationships. ESSENTIAL FUNCTIONS: Relates favorably with members and colleagues in all encounters, conveying information and communicating with mutual respect, resulting in new account relationships and referrals. Cross-sells additional products and services that meet the member's needs and resolve escalated member issues. Assists in areas of Credit Cards, fiduciary accounts such as trust accounts, and more intricate products and services. Meets/exceeds your goals, including enhanced Member Survey Scores, Productivity, and Quality Assurance Scores on randomly selected and monitored calls. Assists and contributes to achieving individual, branch, and credit union goals and the organization's strategic plan. Availability for opening and closing shifts Monday - Friday ranging between 7:30am - 7:15pm, and two Saturdays per month 8:30am - 2:30pm. QUALIFICATIONS: At least one (1) year of experience in a call center and banking environment, which includes knowledge of sales and service preferred. Possess the aptitude to exercise self-awareness, self-regulation, motivation, inspiration, empathy, and be service-oriented, utilizing influence in a positive manner Must be effective in written and oral communication, including the ability to speak and hear to give and receive instructions and information to others in person and over the telephone Computer knowledge and experience normally expected in professional environments, including Microsoft programs, Outlook scheduling, and the knowledge of how to navigate effectively on the internet Accurately performs mathematical calculations. Final offers are based on qualifications, internal equity, and the level of position offered. Below are OCFCU's Call Center job levels with their corresponding hourly pay ranges: Call Center Rep. I: $19.00 - $20.00 (Requires recent call center experience in any industry) Call Center Rep. II: $20.50 - $21.00 (Requires recent banking experience) Call Center Rep. III: $22.00 - $22.50 (Requires call center banking AND consumer lending experience) Generous benefits include: Anthem & Delta Care USA Dental - From day one of employment! Life insurance at no cost to associates. 401(k) - OCCU contributes up to 6% of gross earnings (dollar for dollar). Vacation hours - 13 days per year, rolls over year-to-year and increases with tenure. Sick hours - 7 days per year Paid Holidays Annual performance merit increases Professional and personal development programs, including educational grants up to $1k per year and step progression opportunities. Annual discretionary bonus Professional, welcoming, and collaborative work environment focused on achieving goals, recognizing successes, and excelling at member service. We perform thorough background and credit check. EOE

Job DescriptionDescription: The Pedder Automotive Group was founded in 2008 by Owner David Pedder. The family owned and operated dealer group has 7 dealerships in Southern California, representing Nissan, Hyundai, Chrysler, Dodge, Jeep and Ram brands. The seven (7) locations are - Pedder Nissan, Raceway Nissan, Temecula Nissan, Hemet CDJR, Lake Elsinore CDJR, Pedder Hyundai of Poway, and Pedder CDR+J of Poway. We pride ourselves in having a great work environment that translates to a great customer service experience. The BDC Representative is responsible for receiving, processing, verifying, and distributing information from both inbound and outbound calls, to include but not limited to inquiries on new and pre-owned vehicles, internet leads, and providing general information by providing exceptional service, meeting their individual needs and exceeding their expectations. Requirements: Responsibilities Inbound and outbound call center where you will be speaking with our customers who are in need of purchasing a new or used vehicle Answer questions Schedule Appointments Qualifications Experienced (at least one year) in a Call Center Environment Follow up with leads and from all touchpoints including dealer portal, DMS, CRM system, and website Able to work full time, punctual, and have a record of excellent attendance. A highly driven and self-motivated individual ready to work in a fast-paced and energetic call center An ambitious professional looking for opportunity and career advancement Hardworking, sharp, well-spoken, professional, and love challenges Connecting and building client relationships to get the job done Flexible and adaptable, learns and reacts quickly in a fast paced environment; able to multitask

Job DescriptionBenefits: 401(k) Competitive salary Dental insurance Health insurance Opportunity for advancement Paid time off Job Title: Healthcare Call Center Representative Position Purpose: The Contact Center Representative at OC Urology is a pivotal figure dedicated to delivering exceptional customer service. This role, focuses on efficiently scheduling medical appointments, answering patient inquiries, directing calls, and facilitating effective communication. In addition to playing a central role in the organization's Contact Center, representatives serve as key liaisons between OC Urology and its patients, collaborating seamlessly with clerical services staff to support direct patient services. Their flexible and proactive "can-do" approach underscores their significance as the primary point of contact for patients, embodying the face and voice of OC Urology. Core Duties and responsibilities, include but are not limited to: Efficiently handle a high volume of incoming calls in a timely manner. Exhibit exceptional customer service skills. Validate and update patient demographics, including insurance information, as needed. Confirm patient appointments in accordance with the appointment policy. Contact and reschedule appointments for no-shows as required. Schedule, reschedule, and follow up on appointments across all service lines, as assigned. Set alerts for required information in the EHR. Demonstrate the ability to prioritize and complete multiple tasks promptly. Document information in a professional manner. Educate patients on office scheduling rules, no-show policies, and rescheduling procedures. Reconcile the daily schedule. Uphold patients' rights by maintaining the confidentiality of personal and financial information. Adhere to compliance rules and regulations to prevent fraud and abuse. Collaborate with OC Urologys staff in other departments. Perform additional duties as assigned by the supervisor or manager. Education and Training: Bilingual: Spanish (Required) Qualifications, Skills, and Experience: High School Diploma or equivalent (GED) required. Minimum 2 years of experience as Appointment Coordinator in healthcare. Bilingual: Spanish (Required) Must be able to multitask in an extremely fast-paced environment Have good computer skills along with attention to detail, be a confident and professional communicator and be responsive to internal and external customer needs in a personable manner. Knowledgeable of an electronic health record (EHR) system OC Urology is proud to be an equal opportunity employer. OC Urology does not discriminate based on race, color, creed, sex, sexual orientation, gender identity or expression, age, religion, national origin, disability, ancestry, marital status, veteran status, medical condition, or any protected category prohibited by local, state or federal laws.

Call Center Representatives will answer all incoming calls from the main clinic phone line and route calls to the appropriate employee or department. This position will also schedule patient appointments at appropriate clinic locations with appropriate medical provider as part of the Patient Services team. This position is full-time with a schedule of Monday through Friday 8am to 5pm with occasional weekend hours for a rotating Saturday morning shift (Saturday 8am-12pm). All Call Center Representatives must be bilingual in Spanish and English. The best candidate for this position: * is bilingual in Spanish with strong verbal and written communication skills * has previous successful experience working in a call center or telephone based customer service; including 100+ calls per day * has basic typing, telephone technical, and computer skills (Microsoft Word, Outlook, and Excel). Knowledge of EMR systems is a plus. * has a positive, patient, and professional demeanor at all times to coworkers and patients * is dependable, self-motivated, proactive, and a team player What You'll Do: Job Responsibilities & Duties * Maintains the highest level of professionalism when answering telephone calls as HFHC "Ambassador". * Schedules patient appointments for medical, dental, mental health, chiropractic and optometry visits. * Maintains a thorough knowledge of appointment policies and procedures to ensure appointments are scheduled accurately to provide a positive experience for all patients. * Routes calls to appropriate staff in a timely and efficient manner. * Participates in staff and educational meetings. * Maintains confidentiality of all telephone calls and messages as appropriate. * Trains back up personnel on telephone system, EMR, and phone protocol. * Receives faxed documents, and distributes to appropriate staff. * Reroutes telephone messages and enters all requests directly into EMR and sends to appropriate staff. * Maintains a clean, safe and unobstructed workplace. * Routes or replies to messages left in clinic voice message queue. * Arranges for trained personnel to replace the call center position when absent. * Performs other specified duties whenever assigned. These duties are not exclusive and with consideration of the job requirements and employee skills, this job description can be added to or taken away from at the discretion of the employee's immediate supervisor. What You'll Bring: Minimum Qualifications * High School Diploma or equivalent. * Treat people with dignity, respect, compassion and integrity at all times. * A pleasant personality to people you are speaking with on the telephone, visitors, and company personnel. * The ability to act and think promptly and professionally. * Proficiency with Windows, Microsoft Office (Word, Excel, Outlook, PowerPoint, Internet Explorer). * Hands-on PC compatible computer knowledge, understanding and skill. * Basic typing (40 wpm). * Excellent phone skills. * Must be bilingual in Spanish and English * Good verbal and written communication skills. * Legible writing skills. * Strong interpersonal skills * Self-motivated and flexible. * Good organizational skills. * Ability to recognize and maintain confidentiality of information as appropriate. * Regular timely attendance on the job. * Position requires working full- time, which may be scheduled anytime within the overall hours that the clinic is open. The position requires working in a busy, open area office where the Call Center Associate will spend long hours sitting and using office equipment and data entry, which requires attention to detail and high levels of accuracy. This position may also require some lifting of supplies and materials from time to time.

CALL CENTER - CUSTOMER SERVICE REPRESNTATIVE Hourly Rate: Starting at $21/hr. Self advance to $24/hr! The Call Center Customer Service Representative position is responsible for delivering superior customer service in a prompt, professional, and courteous manner to ensure concerns are resolved and customer satisfaction and loyalty are achieved. This position will require excellent communication skills, high level proficiency of computer skills, acute attention to detail with the ability to multi-task and a strong customer service background with experience handling high volume inbound calls from customers. Key Responsibilities and Duties: Self-Promote by mastering Levels 1 through 3 (Resi/Comm/Temp Serv) to assist all customers across all regions. Assist customers with goal of achieving customer satisfaction on every call. Learn in-house information library and application system to enter payments, work orders for deliveries, exchanges, etc. Manage 70 - 120 incoming calls per day. Accurately document customer interactions and resolutions. Handle all other duties and assignments as required. Qualifications Candidate Qualifications: Minimum 1 year of experience in high volume (greater than 70 calls per day) call center In Person and/or Phone Customer Service experience Excellent written and verbal communication skills. Must be self-motivated and be able to multi-task Strong active listening skills, ability to grasp concepts quickly, and good follow-through skills. Adhere to assigned work schedule Capacity to work overtime as required. Bi-lingual beneficial to position. High School diploma. EEO Statement: CR&R is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, protected veteran status, genetic information, or any other characteristic protected by applicable law. #CRROFF

Job DescriptionSalary: $16.50 AtGold Coast Dental, our people are the cornerstone of our success. We cultivate a culture of continuous growth and improvement, empowering our team members to flourish and thrive within our supportive family-oriented environment. If you're a talented individual ready to establish a fulfilling long-term career and grow alongside a dynamic company that values your potential, join us at Gold Coast Dental and let's achieve greatness together! We are looking for enthusiastic, cheerful team members. We take great pride in providing exceptional customer service to our guests who wish to experience unparalleled dental care. The ideal candidate should have excellent personal skills, a willingness to further their skills, and take great pride in the presentation of the office and themselves. Team participation is a must. Schedule: Full Time Benefits: Medical Dental Retirement Plan Achievable Monthly Bonus Responsibilities: Welcoming and Booking New Patients Making and Receiving phone calls Scheduling and modifying appointments Verifying insurance eligibility and breakdowns Assisting Existing Patients Provide solution-based customer service for patients Qualifications: Strong verbal communication skills Positive demeanor and attitude Comfortable working in a call center environment Coachable and willing to learn Good reasoning and people skills Professional attitude Preferred but not required: Dental experience (preferred) Bilingual in Spanish, Chinese, or Korean (preferred) 1 year Customer Service Experience (preferred) Position Specifics: Full paid training your first 1 week Base Pay 16.50/hr + Monthly Bonus Full Time

We believe that culture and service is everything! Our culture is warm, caring, and friendly, and we strive every day to make our little piece of the world better. We are looking for people who feel the same as we do! A Call Center Representative 1 is an entry-level position dedicated to providing service to members over the phone while learning and mastering the foundation of financial services. Position Hours Vary Between: * 7:45 am - 6:15 pm Monday through Friday * 8:45 am - 3:00 pm Saturday This opportunity is ideal if you are: * Excited about providing amazing service to our members and the community. * Looking for a position that will establish and grow your career. * Interested in learning how to open financial memberships and assist with loan requests. * Passionate about financial education and finding solutions. Essential Functions and Responsibilities * Personally, provides exceptional member service; uses Service Standards in every work-related interaction. * Actively participates in meeting the goals of the department and the Credit Union. * Provides excellent service by using a positive and professional tone to assist members and team members accurately, thoroughly, and as efficiently as possible while maintaining consistent and friendly service. * Uses organizational tools and techniques to complete tasks on time and successfully manage multiple competing priorities simultaneously. Service * Providing member assistance with everyday transactions, including transfers, withdrawals, and payments. * Assisting members with digital and online services. * Identifying opportunities to educate members of Arrowhead products and services. * Answering and resolving member account inquiries. * Assists with member research and problem resolution. * Works within given limits and authority; proactively seeks supervisory assistance as needed. * Promotes credit union products and services and actively refers members to credit union partners as appropriate. * Has an open mind; can conceptualize and proactively solve problems in pursuit of exemplary service to members, teammates, and the organization. * Is courageous and willing to make decisions that result in positive member outcomes. Development * Exemplifies the attitude, aptitude, and ability to learn quickly and efficiently while showing assertiveness in personal development. * Successfully completes all learning events and academies on schedule, effectively communicating with mentors and leaders with the purpose of achieving learning objectives. * Actively participates in organizational projects and promotions; Develops a thorough knowledge of credit union products, services, rates, and partnerships. * Suggests and participates in credit union community service opportunities and events. * Maintains a working knowledge of Bank Secrecy Act (BSA), Anti-Money Laundering (AML) and Office of Foreign Asset Controls (OFAC) and complies with all laws and regulations applicable to area of responsibility. * Regular and predictable attendance and punctuality. * Other duties as assigned and deemed necessary by Supervisor to achieve the goals of the department and the Credit Union. No aggressive sales goals - our focus is serving Members. Benefits Include: (not a complete list) Wellbeing * Weekly pay * 401K Retirement Savings Plan with company match * Paid time off accrual begins upon hire * Paid sick leave * Company-provided life insurance at up to twice your annual salary * Financial Education Programs * DoorDash DashPass Health * Medical, Dental, and Vision Insurance for part-time and full-time employees * Modern Health * Care.com subscription * Teladoc * Pet Insurance Career Development * Career development opportunities * Team members are eligible to apply for assistance with educational expenses through ArrowHeart's scholarship program. To learn more about Arrowhead Credit Union and our service culture, visit our Career page, and our ArrowHeart Foundation. The pay range for this position is listed below. Starting pay for successful applicants is generally within the minimum to midpoint of the pay range. Our consideration for pay is designed to support career growth and development over time. Offers extended depend on a variety of job-related factors, including but not limited to individual experience, knowledge, training, education, geographic location, market demands, and internal equity. Pay range Minimum: $22.32/hour | Midpoint: $27.22/hour | Maximum: $29.52/hour

If you want real warm leads and a sales floor that knows how to win, this is the room. No boring. No “just a job.” Just big energy, big checks, and real growth. Our Irvine sales floor is competitive in the best way - wins get celebrated, teammates push each other, and momentum stays high. If you're hungry, coachable, and love closing on the phone, this is where you level up. 💎 Why Guardian Tax? 💰 15% Commissions + Bonuses: Earn on every closed deal, plus daily, weekly, and monthly bonuses. Top reps hit $15K+ months. 🎯 100% Inbound Calls: No cold calling. Every lead is high-intent and ready to talk. 🎓 Training That Works: Paid onboarding and hands-on coaching to set you up for success. 🦷 Benefits That Matter: Health, dental, and vision coverage after 90 days. 🎮 Office Vibes: Our HQ features music, a game room, and indoor games being added to keep the sales floor motivated and entertained. 🍽️ We Celebrate Wins: Monthly team events - from catered pickleball sessions and Top Golf nights to fancy dinners and Taco Tuesdays. 🏆 Culture of Growth: Open-door management, real mentorship, and leadership opportunities for those ready to level up. 📲 What You'll Do Speak with inbound callers who've already reached out for help. Guide them through our proven consult → qualify → close system. Build trust, provide real solutions, and make every call count. Hit your goals, climb the leaderboard, and cash in. 🏆 Who We're Looking For Confident, self-driven closers who love competition. People who can lead fluid conversations - not read scripts. Dependable, coachable, and laser-focused on results. Motivated professionals ready to build a career, not just a job. 🌟 Preferred Backgrounds Tax Relief / Debt Settlement • Call Centers • Loans / Collections • Real Estate • Auto Sales • Insurance • Solar • Student Loans • Hospitality 📍 The Details Location: Irvine, CA (in-office only) Schedule: Monday-Friday, 8 AM-5 PM (occasional half-day Saturday) Onboarding: New-hire classes every Monday - your start is right around the corner. 🔥 You bring the hustle, we bring the leads. At Guardian Tax, your effort directly fuels your success - and when we win, we celebrate big. 👉 Apply today and join a sales culture that knows how to work hard, win hard, and play even harder.