Pharmacy Customer Service Rep (Family HealthCare Pharmacy South)
Call center agent job in Fargo, ND
Description & Details: Family Healthcare Pharmacy South is seeking a motivated, experienced Customer Service Representative to join our growing team of innovative professionals. We are a closed door, clinic pharmacy looking for a candidate who will be a positive addition to our team by providing excellent customer service and culturally sensitive patient care. The Pharmacy Customer Service Representative will work under the direct oversight of a Registered Pharmacist to assist patients with ordering and pickup of prescription medications. Pharmacy staff dispense prescriptions, provide patient education on use of medication, perform clinical services related to medication management, maintain patient records, and provide drug and product information to medical providers of the health care center. The pharmacy complies with all state and federal laws regarding the practice of pharmacy. Candidate must possess excellent verbal and written communication skills to work effectively with pharmacy and clinic staff, medical providers, and patients.
Work Schedule: Monday - Friday, 8:15 AM to 5:15 PM
Advertised Salary: $40,000-$45,000 per year, commensurate with experience
Minimum Qualifications:
* Knowledge of medical systems
* Experience working in direct customer service.
* Demonstrated excellent customer service skills.
* Demonstrated excellent organizational skills.
* Demonstrated excellent communication skills.
* Demonstrated ability to collaborate cooperatively with other staff.
* Willingness to actively participate in the continuous quality improvement of pharmacy services
* Record of excellent job attendance
Preferred Qualifications:
* Experience in medical or pharmacy setting
* Familiarity with insurance programs
* Experience with Point of Sale Transactions
* Experience working in a diverse, multicultural setting
Applicant Materials Required:
Resume and cover letter
NDSU OFFERS EXCELLENT BENEFITS!
Full time employees are eligible for the following benefits:
* Health Insurance coverage with 100% of the premium paid for by NDSU for Single or Family Plan
* Option of a PPO/Basic Plan or High Deductible Health Plan with Health Savings Account
* Benefits begin the first of the month following date of hire
* Wellness benefits are included for healthy lifestyle participation
* Superb Retirement Plan
* Employer Contributions range from 7.5% - 12.26% based on position
* Basic Term Life Insurance
* Tuition Waivers for Employee (three classes per calendar year)
* Tuitions Waivers for Spouse/Partner & Dependents (eligible for 50% waiver)
* Paid Leave - including Annual leave, Sick Leave and 10 paid Holidays
* Employee Assistance Program
* Optional benefits include: Supplemental Life, Dental, Vision, Long-term care insurance, Flexible Spending Account (Health & Dependent Care) and Supplemental Retirement Plans
* More Detailed Information Here: Benefits | Human Resources | NDSU
About Us:
North Dakota State University is distinctive as a student focused, land-grant, research university. We educate leaders who solve national and global challenges by providing affordable access to an excellent education that combines teaching and research in a rich learning environment.
NDSU is in the highest Carnegie Classification of Institutions of Higher Education, R1, granted to the top research institutions in the country.
NDSU has offices across the state of North Dakota, and the main campus is in Fargo, on the Minnesota border. Along with Moorhead, Minnesota, Fargo forms one of the largest metropolitan centers between Minneapolis and Seattle. The community is consistently ranked as one of the best places to live.
NDSU is committed to fostering a community where differences are recognized as strengths. Rooted in our land-grant mission, we work together to meet the needs of North Dakota and its communities through education, research and outreach.
Equal Opportunity Statement:
NDSU does not discriminate in its programs and activities on the basis of age, color, gender expression/identity, genetic information, marital status, national origin, participation in lawful off-campus activity, physical or mental disability, pregnancy, public assistance status, race, religion, sex, sexual orientation, spousal relationship to current employee, or veteran status, as applicable. Direct inquiries to: Vice Provost, Title IX/ADA Coordinator, Old Main 201, NDSU Main Campus, Fargo, ND, 58108, ************, ******************.
No Smoking Notice:
As an employer, the State of North Dakota prohibits smoking in all places of state employment in accordance with N.D.C.C. § 23-12-10.
Veteran's Preference Notice:
This position is subject to North Dakota Veteran's Preference requirements.
Reasonable Accommodation Information:
North Dakota State University is committed to providing access and reasonable accommodation in its services, programs, activities, education, and employment for individuals with disabilities. To request disability accommodation in the application process, please contact Human Resources at ************ or ****************.
Part-Time Ramp and Customer Service Agent
Call center agent job in Fargo, ND
Come and work for Envoy Air, an American Airlines Group Company, at Hector International Airport and watch your career take off! You will join a stable, FUN, secure, and fast-growing team committed to providing outstanding customer service.
We are hiring immediately, with no experience required!
Pay rate: $15.77/hr.
Responsibilities
What's in it for you?
Travel for free with your family and friends on flights across the American Airlines global network.
Comprehensive benefits package which includes health, dental, prescription and vision coverage so you stay healthy.
Participate in our 401(k) program starting on your first day of employment! In addition to helping you save for your future, Envoy offers a company match after one year of employment.
In this entry level position, you can enjoy paid on the job training and development programs to take your career to the next level.
Both full-time and part-time positions available.
Flexibility through the ability to trade shifts, as well as available overtime if you are an overachiever.
Take advantage of our major discounts on hotels, cars, cruises and more and become a travel planning expert.
What you will be doing!
Do you find joy and satisfaction in helping people? As a Customer Service Agent, you will leave everyday feeling fulfilled because you have the power to create a positive start to a passenger's trip. Don't let that smile go to waste, be the first to greet passengers and provide a seamless check-in and ticketing experience.
This position provides the perfect balance if you enjoy computers and learning new programs. You will be able to utilize our reservation/ticketing software to rebook itineraries and issue boarding passes all while interacting with customers in a courteous, efficient, and friendly manner.
No time for the gym? No problem! You will get a good workout in while lifting the customers' bags onto the belt and seeing them off to their destination.
Load, unload and sort freight, mail and baggage in a safe manner while also achieving on-time departures and arrivals.
No need for a gym membership as you will be getting your workout in by lifting luggage throughout your shift.
Ability to cruise on the tarmac in our company vehicles while getting the bags to their destination.
Tired of being stuck inside all day? This position will allow you to enjoy the fresh air while working outside in all weather conditions.
This is not a repetitive 9-5 job. Our shifts may vary and include irregular and/or extended hours, weekends, and holidays. Make Envoy your long-term career as the shifts become better and better the longer you are with the company!
Qualifications
Requirements:
Must be able to carry, bend, lift and turn with bags weighing up to 75 pounds.
Possess a valid, unexpired and unsuspended REAL ID-compliant, state driver's license; some license restrictions may prohibit a candidate from being considered for this role
18 years or older.
High school diploma, GED, or international equivalent.
Ability to pass a pre-employment drug screen and background check.
Authorized to work in U.S. without sponsorship.
Explore and gain more insight into Envoy Air at the following link: Envoy Job Videos
Envoy Air is an Equal Opportunity Employer - Minorities/Women/Veterans/Disabled/LGBT.
Envoy Air Inc., a wholly owned subsidiary of American Airlines Group, provides regional flight service to American Airlines under the American Eagle brand and ground handling services for many American Airlines Group flights.
#EnvoyOversight
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Auto-ApplyCustomer Service Representative - Mandan, ND
Call center agent job in Mandan, ND
Kedia Corporation connects people with what they want on a global scale. We are committed through use of innovation to create exceptional user experiences. Kedia is engineering. Using cutting edge techniques, we have defined the way business will continue future operations. Our company provides a challenging, fast paced, and growth oriented foundation to develop and empower people to innovate in the business services field
Job Description
Tasks
Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints.
Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken.
Check to ensure that appropriate changes were made to resolve customers' problems.
Determine charges for services requested, collect deposits or payments, or arrange for billing.
Refer unresolved customer grievances to designated departments for further investigation.
Review insurance policy terms to determine whether a particular loss is covered by insurance.
Contact customers to respond to inquiries or to notify them of claim investigation results or any planned adjustments.
Resolve customers' service or billing complaints by performing activities such as exchanging merchandise, refunding money, or adjusting bills.
Compare disputed merchandise with original requisitions and information from invoices and prepare invoices for returned goods.
Obtain and examine all relevant information to assess validity of complaints and to determine possible causes, such as extreme weather conditions that could increase utility bills.
Tools used in this occupation:
Autodialers - Autodialing systems; Predictive dialers Automated attendant systems - Voice broadcasting systems Automatic call distributor ACD - Automatic call distribution ACD system ScannersStandalone telephone caller identification - Calling line identification equipment; Dialed number identification systems DNIS
Technology used in this occupation:
Contact center software - Avaya software; Multi-channel contact center software; Timpani Contact Center; Timpani EmailCustomer relationship management CRM software - Austin Logistics CallSelect; Avidian Technologies Prophet; SSA Global software; Telemation e-CRMElectronic mail software - Astute Solutions PowerCenter; IBM Lotus Notes; Microsoft OutlookNetwork conferencing software - Active Data Online WebChat; eStara Softphone; Parature eRealtime; Timpani ChatSpreadsheet software - Microsoft ExcelKnowledgeCustomer and Personal Service - Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.Clerical - Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology.English Language - Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
Qualifications
Skills
Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.Speaking - Talking to others to convey information effectively.Service Orientation - Actively looking for ways to help people.Persuasion - Persuading others to change their minds or behavior.Reading Comprehension - Understanding written sentences and paragraphs in work related documents.Critical Thinking - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.Writing - Communicating effectively in writing as appropriate for the needs of the audience.Coordination - Adjusting actions in relation to others' actions.Social Perceptiveness - Being aware of others' reactions and understanding why they react as they do.Negotiation - Bringing others together and trying to reconcile differences.
AbilitiesOral Comprehension - The ability to listen to and understand information and ideas presented through spoken words and sentences.Oral Expression - The ability to communicate information and ideas in speaking so others will understand.Speech Clarity - The ability to speak clearly so others can understand you.Speech Recognition - The ability to identify and understand the speech of another person.Written Expression - The ability to communicate information and ideas in writing so others will understand.Near Vision - The ability to see details at close range (within a few feet of the observer).Problem Sensitivity - The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem.Written Comprehension - The ability to read and understand information and ideas presented in writing.Deductive Reasoning - The ability to apply general rules to specific problems to produce answers that make sense.Inductive Reasoning - The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events).
Additional InformationIf this sounds like the right job for you, then use the button below to submit your resume. We look forward to receiving your application.
Virtual Banking Call Center Representative
Call center agent job in Mandan, ND
Virtual Banking Call Center Representative
Are you customer focused, disciplined, ethical, and action oriented? Do you encourage and inspire others to do their best? Do you enjoy working in a fast-pace, tech driven environment? If so, you would be an excellent fit at Starion!
Starion is seeking a Virtual Banking Representative in Mandan.
Must be available to work in our Mandan location. Hours for this position could vary daily between 7 AM and 6 PM Monday - Friday and will be included in a Saturday rotation.
Title and salary dependent on experience.
At Starion Bank, we're looking for talented people who will put our customers at the center of everything we do. Join our diverse team where you'll feel valued and inspired to contribute your unique skills and experience.
The Virtual Banking Representative will
Process and manage online accounts and consumer loans
Deliver advanced digital and online offerings (online, mobile, social, phone, email chat at more)
Enhance the customer experience while providing solutions to customers
Provide customers with convenient ways to manage their accounts and provide solutions that meet their financial needs
Serve all Starion Bank locations throughout North Dakota and Wisconsin
Virtual Banking Representatives are responsible for responding to routine and complex customer inquiries regarding consumer products and services as well as
Quickly answer customer inquiries in a friendly and courteous manner
Deliver exceptional service
Provide first call resolution while following procedures that meet compliance guidelines
Identify and offer customers the products and services they need and want to succeed financially
Complete weekly tasks as assigned
Assist customers with navigating and troubleshooting various online products
Preferred Qualifications:
One or more years of customer service experience
Experience in a call center or customer service setting
General understanding of standard bank transactions as well as common products and services
Bilingual in English and Spanish desired but not required
Starion Bank offers a competitive salary and a full comprehensive benefit package including health, life, dental, vision, health savings account, 401K, profit sharing, paid vacation and holidays.
Join our team and work at a bank recognized as “Best of the Best” by Independent Business magazine, “50 Best Places to Work” by Prairie Business magazine and “Top 10 Workplaces” by Bismarck-Mandan Young Professionals Network! Apply online at ****************************
Starion Bank is an Equal Opportunity Employer of women, minorities,
protected veterans and individuals with disabilities.
Auto-ApplyCustomer Service Rep(01873) - 1031 South Washington Street
Call center agent job in Bismarck, ND
Job DescriptionABOUT THE JOB You got game? You got spring in your step? You want the best job in the world! And schedules that work with you, not against you? That's right, we live to beat the rush and make it possible to make, bake or take pizzas during the hungry hours of the day and night, part or full time. You'll have plenty of time left over for school, hanging with your friends, or whatever. Sound good? Even if you just need a second job for some extra cash, Domino's Pizza is the perfect place for you. We are searching for qualified customer service reps with personality and people skills. We're growing so fast it's hard to keep up, and that means Domino's has lots of ways for you to grow (if that's what you want), perhaps to management, perhaps beyond. Whether it's your hobby, main-gig, or supplemental job, drop us a line. We're bound to have just the thing for you. ADVANCEMENT
Many of our team members began their careers as delivery drivers and today are successful Domino's franchise owners. From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity. DIVERSITY
Our mission is to recognize, appreciate, value and utilize the unique talents and contributions of all individuals. To create an environment where all team members, because of their differences, can reach their highest potential. SUMMARY STATEMENT
We take pride in our team members and our team members take pride in Domino's Pizza! Being the best pizza delivery company in the world requires exceptional team members working together. At Domino's Pizza, our people come first!
Additional Information
All your information will be kept confidential according to EEO guidelines.
Relief CSR Route Driver
Call center agent job in Grand Forks, ND
Vestis Uniforms and Workplace Supplies provides uniforms and related products to more than 400,000 customers nationwide, in virtually every industry. From designing and manufacturing to laundering and delivering, Vestis works with local and national clients to create and maintain a total uniform solution that promotes teamwork and establishes a professional identity. Vestis operates from over 200 locations nationwide.
Overview:
The Relief Customer Service Representative (Relief CSR) Driver builds solid, positive working relationships with customers and is highly motivated to exceed their expectations and requirements. Vestis operates in a very competitive environment and successful Relief Customer Service Representative Drivers must be able to balance exceptional customer service with meeting and exceeding individual sales growth goals. As advocates for the organization, Relief Customer Service Representative Drivers strive to generate goodwill and loyalty for the organization while performing their work in a professional manner at all times.
Schedule: Full time, Monday-Friday 1st shift, $24.00/hour PLUS commission
Responsibilities/Essential Functions:
Safely operate a company vehicle in designated area to provide products and service to a variety of clients.
Verify daily preventative maintenance of vehicle and maintain proper operator documentation
Manage daily route independently to ensure accurate and timely delivery of product
Loads/unloads product per company policies, procedures, and guidelines
Review invoices daily for complete and accurate information and make corrections as needed
Meet sales goals and promotes overall route growth to enhance profitability
Develop leads/prospects, calls on prospective customers to solicit business, prepare service agreements, and install new accounts.
Assists the sales organization with the procurement of additional new business
Possess a strong understanding of services, policies, and pricing methods and can clearly communicate these to customers
Monitor customer feedback and handle customer issues in a prompt and courteous manner
Take responsibility for your personal safety and watch out for the safety of others.
Use safe precautions, proper tools, and equipment, and adhere to all safe work practices and policies
Perform other duties as required or assigned which are reasonably within the scope of the activities enumerated above.
Knowledge/Skills/Abilities:
Must be a minimum of 21 years of age
Must possess a valid driver's license
Must be able to obtain DOT medical certification.
Previous experience as a driver preferred
Demonstrates interpersonal and communication skills, both written and verbal
Must have the ability to work independently with limited supervision
No preventable fatal accident while operating a CMV in a lifetime
No suspension of driving privileges for moving violations in the past 3 years
*Pre-employment DOT physical and federal drug screen are required.
Working Environment/Safety Requirements/Physical Requirements:
Exposure to adverse and varying weather conditions which may include extreme hot/cold temperatures depending on geographical location.
Fast-paced environment sometimes requiring irregular and long hours.
Must be able to routinely lift and maneuver a minimum of 25 lbs. and load/unload product from truck without assistance.
Must be able to occasionally lift and maneuver 50+ lbs.
This position requires bending, squatting, climbing, and reaching.
Education: High school degree or equivalent
Licenses & Certifications: Valid Driver's License (Not CDL), with minimal points/violations in the last three years.
Location: 5030 Gateway Drive Grand Forks, ND 58203
Representative II, Customer Service Ops
Call center agent job in Bismarck, ND
**_What Customer Service Operations contributes to Cardinal Health_** Customer Service is responsible for establishing, maintaining and enhancing customer business through contract administration, customer orders, and problem resolution.
The Representative II, Customer Service Operations processes orders for distribution centers and other internal customers in accordance with scheduling, demand planning and inventory. The Representative II administers orders in internal systems and responds to customer questions, clearly communicating delays, issues and resolutions. This job also processes non-routine orders, such as product samples, and ensures that special requirements are included in an order.
**_Responsibilities_**
+ Offer professional and timely service as a representative of Cardinal Health at-Home
+ Support an inbound call queue, providing assistance in placing orders, searching products, processing returns, responding to order inquiries, providing delivery updates, and answering questions
+ Process orders for distribution centers and internal customers in accordance to scheduling, demand planning and inventory
+ Provide problem resolution for order issues in a timely manner including delays
+ Process non-routine orders such as product samples that have special requirements
+ Multitask in a fast paced environment
**_Qualifications_**
+ High School diploma, GED or equivalent, or equivalent work experience, preferred
+ 2-4 years experience in Customer Service preferred
+ Prior computer experience using Microsoft Office systems
+ Team-oriented mindset
+ Strong organizational skills and attention to detail
+ Excellent communication skills
+ A passion for healthcare
**_What is expected of you and others at this level_**
+ Applies acquired job skills and company policies and procedures to complete standard tasks
+ Works on routine assignments that require basic problem resolution
+ Refers to policies and past practices for guidance
+ Receives general direction on standard work; receives detailed instruction on new assignments
+ Consults with supervisor or senior peers on complex and unusual problems
+ Other duties as assigned.
**Anticipated hourly range:** $15.70 per hour to $22.50 per hour
**Bonus eligible:** No
**Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being.
+ Medical, dental and vision coverage
+ Paid time off plan
+ Health savings account (HSA)
+ 401k savings plan
+ Access to wages before pay day with my FlexPay
+ Flexible spending accounts (FSAs)
+ Short- and long-term disability coverage
+ Work-Life resources
+ Paid parental leave
+ Healthy lifestyle programs
**Application window anticipated to close:** 02/11/2026 *if interested in opportunity, please submit application as soon as possible.
_The hourly range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity._
_Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._
_Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._
_To read and review this privacy notice click_ here (***************************************************************************************************************************
Owners Rep - Data Center
Call center agent job in Ellendale, ND
Owner's Representative - Hyperscale Data Center (Mission‑Critical) Own the outcome on a marquee hyperscale build. As the Owner's Representative, you are the client's eyes and ears on site-steering the general contractor and trade partners from preconstruction through commissioning and turnover. You'll align scope, schedule, and budget; remove constraints early; and ensure every milestone (from long‑lead procurement to integrated systems testing) lands on time and with first‑time quality.
Responsibilities
+ Program Leadership: Translate owner priorities into executable plans; set governance rhythms (gate reviews, risk logs, decision trackers) and maintain accountability.
+ Schedule & Controls: Review and challenge the integrated master schedule; monitor critical path, float consumption, and recovery plans; validate progress against field reality.
+ Commercial Stewardship: Oversee pay apps, change orders, allowances/contingency, and cost forecasts; safeguard commercial terms and contractual obligations.
+ Design & Constructability: Lead drawing/spec reviews; flag code and constructability risks; drive model‑based coordination and prefabrication strategies with GC/VDC teams.
+ Long‑Lead Strategy: Track equipment submittals, FAT/witness testing, factory slots, and logistics; de‑risk energization and commissioning windows.
+ Quality & Commissioning: Partner with third‑party agents to plan pre‑functional tests, IST, and turnover; maintain commissioning logs and closeout deliverables.
+ Stakeholder Communication: Provide concise, executive‑ready reporting (S‑curves, variance analyses, risk heat maps); facilitate owner decision forums and issue‑resolution huddles.
+ Safety & Compliance: Champion safety culture and adherence to site standards; verify regulatory/permit requirements and audit readiness.
Qualifications
+ 10+ years in mission‑critical or large industrial/commercial construction, including hyperscale/data center experience.
+ Fluency in schedule analytics (CPM/P6), project controls, and change management.
+ Proven success with commissioning and turn‑up for complex MEP/Electrical systems.
+ Strong communication skills-able to simplify technical topics for executive audiences.
+ Bachelor's in Construction Management, Engineering, or related field (or equivalent experience).
Work Environment
+ On‑site leadership role with high collaboration and fast iteration cycles; periodic travel for program, vendor, and factory engagements may be required.
Why Join Us
+ Direct the delivery of a multi‑building, multi‑year hyperscale program with national visibility.
+ Shape standards, digital workflows, and partner alignment that set the pace for mission‑critical builds.
+ Work with elite teams in a culture that values safety, rigor, and continuous improvement.
Campus by the Numbers (Anonymized)
+ 100 MW of critical IT load live (first building)-commissioned in two 50 MW phases
+ Campus capacity: 400 MW planned at full build-out
+ Leased under a ~$11 billion, 15‑year agreement-initially 250 MW, later expanded to full capacity
+ Ultra-efficient design with liquid cooling, near-zero water usage, and projected $2.7 billion in lifecycle cost savings over 30 years
+ On a record pace-first 50 MW operational in late October, second phase shortly thereafter
Job Type & Location
This is a Permanent position based out of Ellendale, ND.
Pay and Benefits
The pay range for this position is $100000.00 - $180000.00/yr.
Eligible for: - Medical - Dental - Vision - HSA - FSA - AD&D Insurance - Disability and Maternity Benefits - 401K Retirement Plan - Bonuses
Workplace Type
This is a fully onsite position in Ellendale,ND.
Application Deadline
This position is anticipated to close on Dec 25, 2025.
About Actalent
Actalent is a global leader in engineering and sciences services and talent solutions. We help visionary companies advance their engineering and science initiatives through access to specialized experts who drive scale, innovation and speed to market. With a network of almost 30,000 consultants and more than 4,500 clients across the U.S., Canada, Asia and Europe, Actalent serves many of the Fortune 500.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing due to a disability, please email actalentaccommodation@actalentservices.com (%20actalentaccommodation@actalentservices.com) for other accommodation options.
Overnight Call Specialist (In Office Position)
Call center agent job in Fargo, ND
FirstLink is looking for Overnight Call Specialists. The Call Specialist will provide support to individuals reaching FirstLink by phone call, text, or online chat. You will lend a listening ear, de-escalate emotional and mental health crises, and make appropriate referrals to local community resources. Your primary responsibility will be engaging with help-seekers across all FirstLink lines, including the 988 Suicide & Crisis Lifeline, 211 Information & Referral Helpline, and various regional or statewide crisis lines. A successful candidate will have some experience in crisis intervention or customer service, as well as strong written and verbal communication skills.
The Overnight shift at FirstLink works from 12AM-8AM or 12AM-8:30AM, and is part of the holiday rotation.
FirstLink provides extensive training to ensure that you are confident and ready to make a difference in the lives of others everyday.
Are you ready for an exciting opportunity? Apply today!
Job Type: Full-time
Salary: $21.00 per hour
Benefits:
Employee Assistance Program
100% paid health, dental, and vision insurance (for the employee only)
Long-term and short-term disability
Life insurance
12 days of paid time off, 8 hours accrued per month during the first calendar year
Schedule:
12AM-8AM or 12AM-8:30AM
Overnight shift
Holidays
Weekend availability
Required Education and Experience:
Must have a high school diploma or GED
Must be 18 years of age or older
Must be able to read, write, and follow oral or written instructions
Minimum of 6 months' working experience in a call center, customer service, human service, or mental health field
Work Location: In person
PT Customer Service and Ramp Airline Agent - $16/hr
Call center agent job in Minot, ND
Job Description
General Purpose of Job:
This position is responsible for providing total customer service to all people desiring to use customer or charter service by being attentive to their needs, politely handling their inquiries promptly, and completing the required transactions as noted below. Additional responsibilities include ramp, aircraft cleaning, operations and commissary duties as required.
Essential Duties and Responsibilities:
The ideal candidate must be people oriented, highly motivated with a positive and friendly attitude
Processing Customers tickets, checking baggage, monitoring carry-on baggage for size and quantity, and assigning seats
Providing information on arrival and departure times, boarding procedures, carry-on regulations, and seating arrangements
Handling denied boarding situations, soliciting volunteers, accommodating Customers and providing hotel, meal, and taxi vouchers when appropriate
Ensures FAA, Airline, and airport regulations are followed
Enforces safety/security measures and protects sensitive zones
Assists Customers with special needs, i.e., Customers who need assistance in boarding
Loading and uploading baggage on and off the aircraft
Marshaling in the planes and pushing back the aircraft
Excellent communication skills
Must be well groomed and physically fit
Work in extreme outdoor conditions
Ability to push/pull/lift 70 lbs. on a continuous basis
Able to read and write English; bilingual skills a plus
Ability to work efficiently under time constraints
Must be available to work varied hours including swing and graveyard shifts plus weekends and holidays
Other duties as assigned by the Station Leader
Must be 18 years or older
Must pass a ten (10) year background check and pre-employment drug test
Must have authorization to work in the U.S. as defined in the Immigrations Act of 1986
Able to attend required training
Valid Driver's license
Competency/Behavioral Requirements:
Be pleasant with others on the job and display a good-natured, cooperative attitude
Be reliable, responsible, and dependable, and fulfill obligations.
Attention to Detail
Maintain composure, keep emotions in check, control anger, and avoid aggressive behavior even in difficult situations
Accept criticism and deal calmly and effectively with high stress situations be open to change (positive or negative) and to considerable variety in the workplace
Willingness to take on responsibilities and challenges
Be sensitive to others' needs and feelings and be understanding and helpful on the job
Abiding to TDA and Airline policies and procedures, guiding oneself with little or no supervision, and depending on oneself to get things done
Be persistence in the face of obstacles
Physical Demands:
Must be able to carry 70 pound suitcase from the floor to 18 inches and carry 70 pound suitcase in front of you with both hands for a distance of up to 25 feet; must have physical dexterity sufficient to perform repetitive tasks and motions, including bending at the waist and knees, squatting, kneeling, crawling, twisting and sustaining those positions for extended amounts of time. Must have sufficient vision and ability to safely perform the essential functions of the position.
Work Environment:
Airport environment: Indoors and Outdoors. Extreme outdoor conditions where extreme temperature ranges may be encountered.
Other Requirements and Qualifications:
Education: High School diploma or equivalent
Experience: Minimum one (1) year Customer Service experience or the equivalent in related training and/or experience
Knowledge: Possess basic computer skills with the ability to type 25 wpm
Position from which an employee could be promoted into this position: Aircraft Cleaner, Ground Operations Agent
MUST BE ABLE TO WORK EARLY MORNINGS, LATE NIGHTS, WEEKENDS (SATURDAY/SUNDAY) AND HOLIDAYS
Customer Service Representative
Call center agent job in Michigan City, ND
As the first point of contact, serves visitors by greeting, welcoming, and directing them appropriately. Provides general office support with a variety of clerical activities and related tasks including answering incoming calls, directing calls to appropriate employees, flow of correspondence, requisition of supplies as well as additional clerical duties.
Responsibilities:
* Supports the mission and vision of McLaren Port Huron through behaviors that reflect and integrate our values, as evidenced by observation, peer and customer feedback.
* Greet and welcome guests as soon as they arrive at the office.
* Direct visitors to the appropriate person and office.
* Answer, screen and forward incoming phone calls.
* Provide basic and accurate information in-person and via phone/email.
* Approaches customers proactively, utilizes key message and actively listens to assess immediate needs.
* Maintain office security by following safety procedures and controlling access via the reception desk.
* Ensure reception area is tidy and presentable, with all necessary stationery and material.
* Assess patient satisfaction proactively.
* Maintains an accurate log of patients and customers.
* Ensures patient has someone with them at check in; if not calls patient's driver to ensure someone will be taking patient home.
* Selects available resources to meet customer needs; information amenities and or wheelchair assistance when necessary.
* Maintains integrity of confidential information concerning patient information.
* Acts on customer concerns to resolve immediate issue, if possible, or assures contact with the appropriate individual for resolution.
* Assesses volunteer abilities and works to assure both a positive customer and volunteer experience.
* Maintains current knowledge of appropriate hospital policies and utilizes key messages to communicate them to customers.
* Works with patient care team to identify and relay patient information to patients and families.
* Performs other related duties as required and directed.
Qualifications:
Required:
* High School Diploma or GED
Preferred:
* Two (2) years prior customer service experience
* Prior health care experience
Knowledge, Skills, and Abilities:
* Hands-on experience with office equipment (e.g. computer, fax machines, and printers).
* Interpersonal, organizational and communication skills.
Additional Information
* Schedule: Part-time
* Requisition ID: 25007378
* Daily Work Times: 0530, 0830 or 1400 start
* Hours Per Pay Period: 48
* On Call: No
* Weekends: Yes
Communications Call Center Operator
Call center agent job in Fargo, ND
Please provide details within Cover letter or resume of how each of the minimum and/or preferred qualifications have been met. Perform duties associated with clerical and administrative support for the Communications Call Center, a 24/7 center, which is responsible for receiving and dispatching emergency and non-emergency calls related to the overall campus operations. Serve as the primary contact for the University Police and Safety for Administration, students, staff/faculty and the general public. Serve as the campus switchboard operator. Monitor numerous alarm, security and maintenance systems.
Being a telecommunications operator can be a very rewarding and fulfilling profession. It requires a variety of knowledge, skills, and abilities, both physical and mental. A dispatcher must be able to make decisions and act on them with limited time and information in situations where there is an element of danger. He or she must be able to deal with people in a variety of emotional or mental states, while remaining calm and professional.
Responsibilities:
* Receive incoming non-emergency police line and after-hours safety office calls.
* Monitors police and safety alarms including the university E911, Code Blue telephones and SOS/Emergency alarms, and provides the appropriate dispatch and/or notifications in a timely manner.
* Responsible for the timely response, coordination and dispatching for 911 calls for NDSU's areas of responsibility in coordination with the Red River Regional Dispatch Center and local and regional emergency services.
* With the appropriate authorization, transmit emergency mass notification messages and/or timely warnings via the Campus Emergency Notification Systems (CENS).
* Responsible for monitoring 24/7 safety and security surveillance equipment and providing timely notification and/or dispatch as necessary.
* Operates teletype system to run records checks and maintains teletype log for law enforcement operations
* Operate a multi-line digital switchboard, transfers calls and/or informs callers of appropriate telephone numbers in a timely and courteous manner.
* Receives and records equipment and systems trouble calls and notifies and/or dispatches appropriate personnel.
* response personnel and any follow-up notifications for other personnel in accordance with operational procedures.
* Activate weather warning systems and when required remotely unlocking electric doors and/or dispatching officers to open emergency storm shelters.
Work Schedule
Rotating schedule 4 or 5 day work weeks, 40 hours per week. Evening and night hours to include weekends and holidays.
Advertised Salary
$47,000 - $50,000 + Commensurate with experience.
Minimum Qualifications
* High school diploma or GED or an equivalent combination of education and experience sufficient to successfully perform the essential duties of the job
* Knowledge of computer operations sufficient to enter, retrieve and manipulate data
* Ability to read and follow oral and written instructions
* Effectively prioritize situations and make decisions based on the information received
* Able to handle multiple tasks to receive and communicate information to and from several sources ensuring calls for service are dispatched and monitored in a timely manner
* Work under stressful conditions and react appropriately using good judgment
* Availability to work shifts, including nights, weekends and holidays
* Willingness to maintain respectful working relationships with co-workers, supervisors and the general public
Preferred Qualifications
* Knowledge and understanding of the NDSU campus and facilities.
* Experience using New World software.
* Net Keyboard/typing speed of 40 wpm or better.
Physical Demands:
Must frequently be able to stand, walk, sit, speak, hear, use hands and fingers, reach with hands and arms.
Applicant Materials Required:
* Cover letter
* Resumé
Optional documents:
* Veterans Preference Claim Form (DD214)
* Veterans Administration Letter
NDSU OFFERS EXCELLENT BENEFITS!
Full time employees are eligible for the following benefits:
* Health Insurance coverage with 100% of the premium paid for by NDSU for Single or Family Plan
* Option of a PPO/Basic Plan or High Deductible Health Plan with Health Savings Account
* Benefits begin the first of the month following date of hire
* Wellness benefits are included for healthy lifestyle participation
* Superb Retirement Plan
* Employer Contributions range from 7.5% - 12.26% based on position
* Basic Term Life Insurance
* Tuition Waivers for Employee (three classes per calendar year)
* Tuitions Waivers for Spouse/Partner & Dependents (eligible for 50% waiver)
* Paid Leave - including Annual leave, Sick Leave and 10 paid Holidays
* Employee Assistance Program
* Optional benefits include: Supplemental Life, Dental, Vision, Long-term care insurance, Flexible Spending Account (Health & Dependent Care) and Supplemental Retirement Plans
* More Detailed Information Here: Benefits | Human Resources | NDSU
About Us:
North Dakota State University is distinctive as a student focused, land-grant, research university. We educate leaders who solve national and global challenges by providing affordable access to an excellent education that combines teaching and research in a rich learning environment.
NDSU is in the highest Carnegie Classification of Institutions of Higher Education, R1, granted to the top research institutions in the country.
NDSU has offices across the state of North Dakota, and the main campus is in Fargo, on the Minnesota border. Along with Moorhead, Minnesota, Fargo forms one of the largest metropolitan centers between Minneapolis and Seattle. The community is consistently ranked as one of the best places to live.
NDSU is committed to fostering a community where differences are recognized as strengths. Rooted in our land-grant mission, we work together to meet the needs of North Dakota and its communities through education, research and outreach.
No Smoking Notice:
As an employer, the State of North Dakota prohibits smoking in all places of state employment in accordance with N.D.C.C. § 23-12-10.
Equal Opportunity Statement:
NDSU does not discriminate in its programs and activities on the basis of age, color, gender expression/identity, genetic information, marital status, national origin, participation in lawful off-campus activity, physical or mental disability, pregnancy, public assistance status, race, religion, sex, sexual orientation, spousal relationship to current employee, or veteran status, as applicable. Direct inquiries to: Vice Provost, Title IX/ADA Coordinator, Old Main 201, NDSU Main Campus, Fargo, ND, 58108, ************, ******************.
Veteran's Preference Notice:
This position is subject to North Dakota Veteran's Preference requirements.
Reasonable Accommodation Information
North Dakota State University is committed to providing access and reasonable accommodation in its services, programs, activities, education, and employment for individuals with disabilities. To request disability accommodation in the application process, please contact Human Resources at ************ or ****************.
Representative II, Customer Service Operations
Call center agent job in Bismarck, ND
**What Customer Operations Support contributes to Cardinal Health** Customer Service is responsible for establishing, maintaining and enhancing customer business through contract administration, customer orders, and problem resolution. The Representative II, Customer Service Operations is responsible for providing services to customers by acting as a liaison in problem-solving, research and order problem/dispute resolution.
**_Responsibilities_**
+ Offer professional and timely service as a representative of Cardinal Health at-Home
+ Support an inbound call queue, providing assistance in placing orders, searching products, processing returns, responding to order inquiries, providing delivery updates, and answering questions
+ Provide problem resolution for order issues in a timely manner
**_Qualifications_**
+ High School diploma, GED or equivalent, or equivalent work experience, preferred
+ 2-4 years' experience in Customer Service preferred
+ Prior computer experience using Microsoft Office systems required
+ Team-oriented mindset
+ Demonstrate a passion for healthcare
+ Strong organizational skills and attention to detail
**_What is expected of you and others at this level_**
+ Applies acquired job skills and company policies and procedures to complete standard tasks
+ Works on routine assignments that require basic problem resolution
+ Refers to policies and past practices for guidance, including usage of SOP's and written instructions.
+ Receives general direction on standard work; receives detailed instruction on new assignments
+ Consults with supervisor or senior peers on complex and unusual problems
+ Demonstrate excellent communication skills
+ Must be able to multitask in a fast-paced environment
+ Must maintain a distraction free workspace.
**Anticipated hourly range:** $15.70 per hour to $22.50 per hour
**Bonus eligible:** No
**Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being.
+ Medical, dental and vision coverage
+ Paid time off plan
+ Health savings account (HSA)
+ 401k savings plan
+ Access to wages before pay day with my FlexPay
+ Flexible spending accounts (FSAs)
+ Short- and long-term disability coverage
+ Work-Life resources
+ Paid parental leave
+ Healthy lifestyle programs
**Application window anticipated to close:** 02/16/2026 *if interested in opportunity, please submit application as soon as possible.
_The hourly range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity._
_Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._
_Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._
_To read and review this privacy notice click_ here (***************************************************************************************************************************
Customer Service Rep(01881) - 801 S 42nd St.
Call center agent job in Grand Forks, ND
Customer Service Representative/Pizza Maker- Domino's Pizza
Our business is growing as our fan base increases! Domino's Pizza is looking for customer service representatives/pizza makers for our growing team. JOB REQUIREMENTS -At least 16 years of age
-A winning smile, great attitude and customer-focused personality
-Excellent attendance & punctuality
-Basic math & money skills
-Ability to work in a fast-paced environment
BENEFITS
-Flexible schedule
-Growth opportunities
-Pizza discounts
-Team members 18 years of age and older earn up to 50% of their earned wages the next day when signed up for branch.
JOIN THE #1 PIZZA COMPANY TODAY! DOMINO'S PIZZA TEAM HONEY BADGER!
Additional Information
If you require alternative methods of application or screening, you must approach the employer directly to request this as Indeed is not responsible for the employer's application process.
Report job
your information will be kept confidential according to EEO guidelines.
Customer Service Representative - Grand Forks, ND
Call center agent job in Grand Forks, ND
Kedia Corporation connects people with what they want on a global scale. We are committed through use of innovation to create exceptional user experiences. Kedia is engineering. Using cutting edge techniques, we have defined the way business will continue future operations. Our company provides a challenging, fast paced, and growth oriented foundation to develop and empower people to innovate in the business services field
Job Description
Tasks
Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints.
Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken.
Check to ensure that appropriate changes were made to resolve customers' problems.
Determine charges for services requested, collect deposits or payments, or arrange for billing.
Refer unresolved customer grievances to designated departments for further investigation.
Review insurance policy terms to determine whether a particular loss is covered by insurance.
Contact customers to respond to inquiries or to notify them of claim investigation results or any planned adjustments.
Resolve customers' service or billing complaints by performing activities such as exchanging merchandise, refunding money, or adjusting bills.
Compare disputed merchandise with original requisitions and information from invoices and prepare invoices for returned goods.
Obtain and examine all relevant information to assess validity of complaints and to determine possible causes, such as extreme weather conditions that could increase utility bills.
Tools used in this occupation:
Autodialers - Autodialing systems; Predictive dialers Automated attendant systems - Voice broadcasting systems Automatic call distributor ACD - Automatic call distribution ACD system ScannersStandalone telephone caller identification - Calling line identification equipment; Dialed number identification systems DNIS
Technology used in this occupation:
Contact center software - Avaya software; Multi-channel contact center software; Timpani Contact Center; Timpani EmailCustomer relationship management CRM software - Austin Logistics CallSelect; Avidian Technologies Prophet; SSA Global software; Telemation e-CRMElectronic mail software - Astute Solutions PowerCenter; IBM Lotus Notes; Microsoft OutlookNetwork conferencing software - Active Data Online WebChat; eStara Softphone; Parature eRealtime; Timpani ChatSpreadsheet software - Microsoft ExcelKnowledgeCustomer and Personal Service - Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.Clerical - Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology.English Language - Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
Qualifications
Skills
Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.Speaking - Talking to others to convey information effectively.Service Orientation - Actively looking for ways to help people.Persuasion - Persuading others to change their minds or behavior.Reading Comprehension - Understanding written sentences and paragraphs in work related documents.Critical Thinking - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.Writing - Communicating effectively in writing as appropriate for the needs of the audience.Coordination - Adjusting actions in relation to others' actions.Social Perceptiveness - Being aware of others' reactions and understanding why they react as they do.Negotiation - Bringing others together and trying to reconcile differences.
AbilitiesOral Comprehension - The ability to listen to and understand information and ideas presented through spoken words and sentences.Oral Expression - The ability to communicate information and ideas in speaking so others will understand.Speech Clarity - The ability to speak clearly so others can understand you.Speech Recognition - The ability to identify and understand the speech of another person.Written Expression - The ability to communicate information and ideas in writing so others will understand.Near Vision - The ability to see details at close range (within a few feet of the observer).Problem Sensitivity - The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem.Written Comprehension - The ability to read and understand information and ideas presented in writing.Deductive Reasoning - The ability to apply general rules to specific problems to produce answers that make sense.Inductive Reasoning - The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events).
Additional InformationIf this sounds like the right job for you, then use the button below to submit your resume. We look forward to receiving your application.
Overnight Call Specialist (In Office Position)
Call center agent job in Fargo, ND
Job Description
FirstLink is looking for Overnight Call Specialists. The Call Specialist will provide support to individuals reaching FirstLink by phone call, text, or online chat. You will lend a listening ear, de-escalate emotional and mental health crises, and make appropriate referrals to local community resources. Your primary responsibility will be engaging with help-seekers across all FirstLink lines, including the 988 Suicide & Crisis Lifeline, 211 Information & Referral Helpline, and various regional or statewide crisis lines. A successful candidate will have some experience in crisis intervention or customer service, as well as strong written and verbal communication skills.
The Overnight shift at FirstLink works from 12AM-8AM or 12AM-8:30AM, and is part of the holiday rotation.
FirstLink provides extensive training to ensure that you are confident and ready to make a difference in the lives of others everyday.
Are you ready for an exciting opportunity? Apply today!
Job Type: Full-time
Salary: $21.00 per hour
Benefits:
Employee Assistance Program
100% paid health, dental, and vision insurance (for the employee only)
Long-term and short-term disability
Life insurance
12 days of paid time off, 8 hours accrued per month during the first calendar year
Schedule:
12AM-8AM or 12AM-8:30AM
Overnight shift
Holidays
Weekend availability
Required Education and Experience:
Must have a high school diploma or GED
Must be 18 years of age or older
Must be able to read, write, and follow oral or written instructions
Minimum of 6 months' working experience in a call center, customer service, human service, or mental health field
Work Location: In person
PT Customer Service and Ramp Airline Agent - $16/hr
Call center agent job in Minot, ND
General Purpose of Job:
This position is responsible for providing total customer service to all people desiring to use customer or charter service by being attentive to their needs, politely handling their inquiries promptly, and completing the required transactions as noted below. Additional responsibilities include ramp, aircraft cleaning, operations and commissary duties as required.
Essential Duties and Responsibilities:
The ideal candidate must be people oriented, highly motivated with a positive and friendly attitude
Processing Customers tickets, checking baggage, monitoring carry-on baggage for size and quantity, and assigning seats
Providing information on arrival and departure times, boarding procedures, carry-on regulations, and seating arrangements
Handling denied boarding situations, soliciting volunteers, accommodating Customers and providing hotel, meal, and taxi vouchers when appropriate
Ensures FAA, Airline, and airport regulations are followed
Enforces safety/security measures and protects sensitive zones
Assists Customers with special needs, i.e., Customers who need assistance in boarding
Loading and uploading baggage on and off the aircraft
Marshaling in the planes and pushing back the aircraft
Excellent communication skills
Must be well groomed and physically fit
Work in extreme outdoor conditions
Ability to push/pull/lift 70 lbs. on a continuous basis
Able to read and write English; bilingual skills a plus
Ability to work efficiently under time constraints
Must be available to work varied hours including swing and graveyard shifts plus weekends and holidays
Other duties as assigned by the Station Leader
Must be 18 years or older
Must pass a ten (10) year background check and pre-employment drug test
Must have authorization to work in the U.S. as defined in the Immigrations Act of 1986
Able to attend required training
Valid Driver's license
Competency/Behavioral Requirements:
Be pleasant with others on the job and display a good-natured, cooperative attitude
Be reliable, responsible, and dependable, and fulfill obligations.
Attention to Detail
Maintain composure, keep emotions in check, control anger, and avoid aggressive behavior even in difficult situations
Accept criticism and deal calmly and effectively with high stress situations be open to change (positive or negative) and to considerable variety in the workplace
Willingness to take on responsibilities and challenges
Be sensitive to others' needs and feelings and be understanding and helpful on the job
Abiding to TDA and Airline policies and procedures, guiding oneself with little or no supervision, and depending on oneself to get things done
Be persistence in the face of obstacles
Physical Demands:
Must be able to carry 70 pound suitcase from the floor to 18 inches and carry 70 pound suitcase in front of you with both hands for a distance of up to 25 feet; must have physical dexterity sufficient to perform repetitive tasks and motions, including bending at the waist and knees, squatting, kneeling, crawling, twisting and sustaining those positions for extended amounts of time. Must have sufficient vision and ability to safely perform the essential functions of the position.
Work Environment:
Airport environment: Indoors and Outdoors. Extreme outdoor conditions where extreme temperature ranges may be encountered.
Other Requirements and Qualifications:
Education: High School diploma or equivalent
Experience: Minimum one (1) year Customer Service experience or the equivalent in related training and/or experience
Knowledge: Possess basic computer skills with the ability to type 25 wpm
Position from which an employee could be promoted into this position: Aircraft Cleaner, Ground Operations Agent
MUST BE ABLE TO WORK EARLY MORNINGS, LATE NIGHTS, WEEKENDS (SATURDAY/SUNDAY) AND HOLIDAYS
Auto-ApplyRelief CSR Driver
Call center agent job in Minot, ND
Vestis Uniforms and Workplace Supplies provides uniforms and related products to more than 400,000 customers nationwide, in virtually every industry. From designing and manufacturing to laundering and delivering, Vestis works with local and national clients to create and maintain a total uniform solution that promotes teamwork and establishes a professional identity. Vestis operates from over 200 locations nationwide.
Overview:
The Relief Customer Service Representative (Relief CSR) Driver builds solid, positive working relationships with customers and is highly motivated to exceed their expectations and requirements. Vestis operates in a very competitive environment and successful Relief Customer Service Representative Drivers must be able to balance exceptional customer service with meeting and exceeding individual sales growth goals. As advocates for the organization, Relief Customer Service Representative Drivers strive to generate goodwill and loyalty for the organization while performing their work in a professional manner at all times.
Schedule: Full time, 4-day workweek, Monday-Friday 1st shift
Responsibilities/Essential Functions:
Safely operate a company vehicle in designated area to provide products and service to a variety of clients.
Verify daily preventative maintenance of vehicle and maintain proper operator documentation
Manage daily route independently to ensure accurate and timely delivery of product
Loads/unloads product per company policies, procedures, and guidelines
Review invoices daily for complete and accurate information and make corrections as needed
Meet sales goals and promotes overall route growth to enhance profitability
Develop leads/prospects, calls on prospective customers to solicit business, prepare service agreements, and install new accounts.
Assists the sales organization with the procurement of additional new business
Possess a strong understanding of services, policies, and pricing methods and can clearly communicate these to customers
Monitor customer feedback and handle customer issues in a prompt and courteous manner
Take responsibility for your personal safety and watch out for the safety of others.
Use safe precautions, proper tools, and equipment, and adhere to all safe work practices and policies
Perform other duties as required or assigned which are reasonably within the scope of the activities enumerated above.
Knowledge/Skills/Abilities:
Must be a minimum of 21 years of age
Must possess a valid driver's license
Must be able to obtain DOT medical certification.
Previous experience as a driver preferred
Demonstrates interpersonal and communication skills, both written and verbal
Must have the ability to work independently with limited supervision
No preventable fatal accident while operating a CMV in a lifetime
No suspension of driving privileges for moving violations in the past 3 years
*Pre-employment DOT physical and federal drug screen are required.
Working Environment/Safety Requirements/Physical Requirements:
Exposure to adverse and varying weather conditions which may include extreme hot/cold temperatures depending on geographical location.
Fast-paced environment sometimes requiring irregular and long hours.
Must be able to routinely lift and maneuver a minimum of 25 lbs. and load/unload product from truck without assistance.
Must be able to occasionally lift and maneuver 50+ lbs.
This position requires bending, squatting, climbing, and reaching.
Education: High school degree or equivalent
Licenses & Certifications: Valid Driver's License (Not CDL), with minimal points/violations in the last three years.
Location- 1710 Valley Street Minot, ND 58701
Customer Service Representative
Call center agent job in Michigan City, ND
The Customer Service Representative (CSR) is responsible for managing all customer contacts including but not limited to telephone services, way finding, mobilizing resources, communicating to the organization safety alerts, facilitating communication between customers, physicians, families, patients and Colleagues and the documentation of services using various software systems and processes.
Responsibilities:
* Provides verbal and written clear and concise communication in all encounters. Answers multiple telephone lines to direct incoming callers using SERVICE Standards Guidelines.
* Expedites patient transfers using the Physician Direct Service.
* Provides health care directory including telephone numbers, department locations, physician offices and onsite directions.
* Manages pager process including pager assignment, testing, swapping, documentation and repair tickets.
* Provides answering service for physicians including after-hour patient calls, physician-to-physician communication by request and call back service.
* Communicates to the organization all safety alerts using emergency standards.
* Responsible for the continuous monitoring and documentation of alarms, disaster status, safety drills, codes, emergency telephones, and security radio monitoring.
* Maintains electronic physician schedules including the on call and doctor's day off.
* Independently manages and reports on various processes as assigned by manager that supports the development of staff, management of services, investigation of transactions, and management of reporting.
* Performs other duties consistent with purpose of job as directed.
Required:
* High school diploma or GED.
Preferred:
* One year previous Call Center or Customer Service experience
Additional Information
* Schedule: Full-time
* Requisition ID: 25007416
* Daily Work Times: 6:00pm-6:30am
* Hours Per Pay Period: 80
* On Call: No
* Weekends: Yes
Full-Time Evening Call Specialist (In Office Position)
Call center agent job in Fargo, ND
FirstLink is looking for multiple Full-Time Evening Call Specialists. The Call Specialist will provide support to individuals reaching FirstLink by phone call, text, or online chat. You will lend a listening ear, de-escalate emotional and mental health crises, and make appropriate referrals to local community resources. Your primary responsibility will be engaging with help-seekers across all FirstLink lines, including the 988 Suicide & Crisis Lifeline, 211 Information & Referral Helpline, and various regional or statewide crisis lines. A successful candidate will have some experience in crisis intervention or customer service, as well as strong written and verbal communication skills.
This position will work 40 hours/week, Sunday-Thursday or Tuesday-Saturday, and be part of a holiday rotation.
FirstLink provides extensive training to ensure that you are confident and ready to make a difference in the lives of others everyday.
Are you ready for an exciting opportunity? Apply today!
Job Type: Full-time
Salary: $19.00 per hour
Benefits:
Employee Assistance Program
100% paid health, dental, and vision insurance (for the employee only)
Long-term and short-term disability
Life insurance
12 days of paid time off, 8 hours accrued per month during the first calendar year
Schedule:
Sunday-Thursday OR Tuesday-Saturday
4PM-12AM or 4PM-12:30AM
Evening shift
Holidays
Weekend availability
Required Education and Experience:
Must have a high school diploma or GED
Must be 18 years of age or older
Must be able to read, write, and follow oral or written instructions
Minimum of 6 months' working experience in a call center, customer service, human service, or mental health field
Work Location: In person