Call center agent jobs in Oshkosh, WI

This is a First Shift, Part-Time Position Available Start Time: 7:00 AM * Stable and growing organization * Competitive weekly pay * Quick advancement * Customized training program * Professional, positive and people-centered work environment * Modern facilities Responsibilities Customer Service Representatives are responsible for assisting Dayton Freight customers with a variety of inquires including freight pickup requests, rate quotes or freight charges, hot shipments, shipment tracing and appointments or special requests. * Assist the Service Center Manager * Take and deliver messages for the Service Center Manager and Account Managers * Provide assistance to Drivers * Prepare bills of lading and delivery receipts * Maintain excellent communication with external and internal customers as well as interline companies May be asked to assist with: * Payroll * Data entry * Freight reports * Driver collect reports * Billing and filling Qualifications * Skillful in Microsoft Office Programs * Excellent keyboarding skills * Has worked in a fast paced environment and has excellent attention to detail * Experience with handling a high volume of phone calls * Exceptional communication and customer service skills Benefits * Stable and growing organization * Competitive weekly pay * Quick advancement * Customized training program * Professional, positive and people-centered work environment * Modern facilities

Martin Systems Since 1974, Martin Systems has helped people be better prepared and protected with the most modern technology in security, fire, and life safety. With over 50 years in the business, Martin Systems has consistently delivered excellence and innovation. Recently, we have added several offices and expanded our installation and service footprint to include Green Bay, Milwaukee, Madison, Door County, Appleton, The Lakeshore, and Central Wisconsin. Martin Systems is a community-based business involved in civic contributions throughout the state. We sponsor McGruff House's, Boys and Girls Clubs, Big Brothers & Big Sisters, and local children's fire and safety programs. Our employees participate in Crime Stoppers, Crime Prevention Associations, and other safety-minded community organizations. Role Overview The primary purpose of this position is doing project setup, billing projects, and providing a high-quality customer service experience to the customers of Martin Systems. Key Responsibilities Answers the phone in a professional manner by greeting the customer, listening to understand, and asking questions to properly serve the customer(s). Greets and directs visitors at our office. Screens customer calls and provides callers with information such as company address, directions to the company location, company website and other related information. Demonstrates the basic understanding of the phone system and how to efficiently use it to provide quick response and transfer time. Assists customers with finding, billing information, notes, documents, setup commercial or residential projects and billing of projects. Support the Data Services department by assisting with special projects. Learn and understand the different forms that are used for Martin Systems customers. Other related duties as assigned. Qualifications Comfortable answering & directing phone calls. Must have strong communication and organizational skills. Strong and accurate keyboarding skills for data entry. Paperwork and electronic forms management. Knowledge in computer technology including Microsoft Office, Microsoft Outlook, and other internal systems for effective communication. Professional appearance and attitude are essential. Ability to learn quickly, multi-task, establish priorities, and maintain organization in a changing environment. EEOC Statement Martin Systems provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

Come and work for Envoy Air, an American Airlines Group Company, at ATW and watch your career take off! You will join a stable, FUN, secure, and fast-growing team committed to providing outstanding customer service. We are hiring immediately, with no experience required! Pay rate: $14.91 / HR Responsibilities What's in it for you? Travel for free with your family and friends on flights across the American Airlines global network. Comprehensive benefits package which includes health, dental, prescription and vision coverage so you stay healthy. Participate in our 401(k) program starting on your first day of employment! In addition to helping you save for your future, Envoy offers a company match after one year of employment. In this entry level position, you can enjoy paid on the job training and development programs to take your career to the next level. Both full-time and part-time positions available. Flexibility through the ability to trade shifts, as well as available overtime if you are an overachiever. Take advantage of our major discounts on hotels, cars, cruises and more and become a travel planning expert. What you will be doing! Do you find joy and satisfaction in helping people? As a Customer Service Agent, you will leave everyday feeling fulfilled because you have the power to create a positive start to a passenger's trip. Don't let that smile go to waste, be the first to greet passengers and provide a seamless check-in and ticketing experience. This position provides the perfect balance if you enjoy computers and learning new programs. You will be able to utilize our reservation/ticketing software to rebook itineraries and issue boarding passes all while interacting with customers in a courteous, efficient, and friendly manner. No time for the gym? No problem! You will get a good workout in while lifting the customers' bags onto the belt and seeing them off to their destination. Load, unload and sort freight, mail and baggage in a safe manner while also achieving on-time departures and arrivals. No need for a gym membership as you will be getting your workout in by lifting luggage throughout your shift. Ability to cruise on the tarmac in our company vehicles while getting the bags to their destination. Tired of being stuck inside all day? This position will allow you to enjoy the fresh air while working outside in all weather conditions. This is not a repetitive 9-5 job. Our shifts may vary and include irregular and/or extended hours, weekends, and holidays. Make Envoy your long-term career as the shifts become better and better the longer you are with the company! Qualifications Requirements: Must be able to carry, bend, lift and turn with bags weighing up to 75 pounds. Possess a valid, unexpired and unsuspended state driver's license; some license restrictions may prohibit a candidate from being considered for this role. 18 years or older. High school diploma, GED, or international equivalent. Ability to pass a pre-employment drug screen and background check. Authorized to work in U.S. without sponsorship. Explore and gain more insight into Envoy Air at the following link: Envoy Job Videos Envoy Air is an Equal Opportunity Employer - Minorities/Women/Veterans/Disabled/LGBT. Envoy Air Inc., a wholly owned subsidiary of American Airlines Group, provides regional flight service to American Airlines under the American Eagle brand and ground handling services for many American Airlines Group flights. We can recommend jobs specifically for you! Click here to get started.

Job Description Join The Insurance Resource as a Licensed Insurance Customer Service Representative in Kimberly, Wisconsin, where we believe in building meaningful customer relationships through exceptional service. Our team is dedicated to fostering a supportive and engaging environment that enhances both personal and professional growth. In this role, you'll have the opportunity to work directly with our clients, ensuring they receive the help and guidance they need with their insurance policies. We are searching for a communicative and customer-focused individual who can thrive in a collaborative setting. Your role will involve direct client interactions to solve inquiries, resolve issues, and provide excellent support. If you are committed to making a positive impact and enjoy helping clients, this position is perfect for you. Benefits Paid Time Off (PTO) Mon-Fri Schedule Retirement Plan Evenings Off Flexible Schedule Responsibilities Client Support: Provide exceptional customer service by addressing policyholders' queries and concerns promptly and professionally. Policy Management: Assist clients in understanding policy details and make necessary changes or updates as required. Claims Assistance: Guide clients through the claims process, ensuring all documentation is submitted accurately and timely. Problem Resolution: Collaborate with clients to resolve any issues related to their insurance policies effectively. Education: Educate clients about policy provisions, coverage options, and renewals to enable informed decision-making. Feedback Collection: Gather and report on customer feedback to improve service delivery and customer satisfaction. Requirements Licensing: Possession of a valid insurance license is mandatory. (However, if you are the right fit, we will consider helping you get licensed.) Experience: Proven experience in customer service within the insurance industry. Communication Skills: Excellent verbal and written communication skills. Customer Focused: A strong commitment to delivering exceptional customer service and ensuring client satisfaction. Problem-solving: Demonstrated ability to address customer inquiries and resolve issues effectively. Interpersonal Skills: Ability to build and maintain strong client relationships. Organizational Skills: Capacity to manage multiple tasks efficiently and prioritize work. Teamwork: Ability to work collaboratively with other team members in a dynamic environment. Tech Literacy: Familiarity with basic computer applications and customer relationship management (CRM) software.

This position is responsible for servicing the daily operations of the Green Bay Packers Pro Shop Ecommerce Division. Job Responsibilities: Responsible for answering incoming phone calls at our Call Service Center in a professional manner, taking orders over the phone and assisting customers with inquiries. Responsible for customer courtesy calls through call-backs or referrals. Responsible for being knowledgeable about the Green Bay Packers and other Lambeau Field businesses, as well as have an awareness of current events of the organization. Responsible for other duties, such as check-in of new merchandise, picking and packing orders if the phones become slow. Responsible for processing gift notes, scanning pick sheets, fulfilment of gift cards and other duties as assigned. Responsible for assisting manager and supervisors with special projects as needed. Qualifications: Home game weekends and special events are required workdays. Retail store shifts may be necessary for assistance. Position requires flexibility in scheduling. Availability must be at a minimum, 3 days a week including nights and weekends. Hours could range from 8 hours to 35 hours, depending on individual availability and our business needs. Learn how to use Magento and NCR CounterPoint operating systems. Able to be comfortable using designated computer applications, including Word and Excel. Ability to interact easily with customers, and work within time limitations during busy periods. Able to have good communication and organizational skills, as well as legible handwriting. Ability to work as part of a team to achieve Pro Shop goals. Hours will range from 7:45am to 8:00pm, but may vary due to the Packers game schedule. Supervised by: Pro Shop Manager, Assistant Managers, Coordinators, and Supervisor We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Responsible for ensuring that Bay Tek Entertainment delivers the highest level of customer service possible to both internal and external customers. Primarily responsible for providing unscripted technical troubleshooting phone support to our customers for any of the products we manufacture to help diagnose electromechanical and software-related issues while also generating sales of parts and other products. Responsibilities: Assure customer satisfaction by working directly with our end customers via phone to troubleshoot and provide technical advice to resolve game/machine problems Troubleshoot by understanding and identifying the cause and effect of software and electromechanical devices Within the Village, be a strong customer advocate while balancing our business goals Identify and quantify issues to discover or prove patterns and trends Engage with others to resolve issues Possess the ability to document issues and report details and status Provide internal and external communication, disseminating information about issues, advisories, status, resolutions, techniques, etc. Willing involvement with our new product development team as a customer advocate Perform data entry, recording the details of the incident and entering the resulting order and invoicing process for parts required Email Corresponding with customers and distributors which may lead to customer orders Email Corresponding to troubleshoot products in the field with technicians. Be Sales Minded to help upsell and drive orders to hit overall sales goals and growth Materials and Equipment Utilized: Typical office equipment Working Environment: 95% - Office environment 5% - Manufacturing environment; clean, low to moderate noise, safety glasses required and other personal protective equipment where applicable Requirements Education and Training: 3 - 5 years as a Customer Service Agent or similar High school diploma or GED Proven business or life-experience in troubleshooting Knowledge/Skills/Abilities: Understands the use of the multi-meters, AC/DC power Understand troubleshooting PCBAs and electronics systems Ability to interpret wiring schematics and drawings Self-starter capable of observing and solving problems using all available resources Must be able to establish priorities, work independently, and proceed with objectives without supervision Confidence, tact, patience, politeness, and diplomacy while dealing with complex problems and customers Strong interpersonal skills in areas of verbal and written communications High degree of accuracy and attention to detail Proficiency with Microsoft Office products (Word, Excel, etc.) Mechanical assembly build experience a plus Motivational, listening, and problem-solving skills Works well with others in a team environment Clear and concise, fluent, and positive communication skills Possess the ability to make good judgment calls in an environment without black-and-white rules Ability to take on and resolve recurring difficulties with customers and staff Travel Requirements: Possible, but not regular, visits to customer locations as well as possible attendance at trade shows Physical Requirements: The ability to sit, stand, bend, and twist

Job DescriptionJoin Serigraph as a Call Center Representative and play a vital role in delivering fast, accurate, and friendly support to our eCommerce and call center customers. You'll be part of a team that values precision, professionalism, and exceptional service; making a direct impact on our customers' experience and our company's success.Call Center Representative Responsibilities - Set up new eCommerce customers and manage new customer location openings. Process eCommerce order entry using the ez POP framework for call center customers. Prepare and review production paperwork, rerun requests, and customer account documentation. Expedite products and coordinate shipments to meet customer requirements. Communicate clearly and professionally with internal and external customers, sales representatives, and operations regarding orders and issues. Ensure accurate reporting and review of production reports related to customer accounts. Support environmental practices by handling and disposing of materials per procedures. Ensure quality and stop production to correct quality concerns. Inform management of products and/or processes that do not conform to requirements. Ensure all environmental practices and materials are handled and disposed of per appropriate procedures in your area. Support Serigraph current quality business system and understand use of SPECS, the Serigraph quality manual. What we are looking for in a Call Center Representative - High school diploma or equivalent. Two or more years of call center or customer service experience. Strong communication skills for professional interaction with customers, sales, and operations. Experience with eCommerce platforms and Microsoft Excel (formulas, formatting, analysis). Excellent attention to detail, problem-solving, and critical thinking skills. Knowledge of good departmental and company safety/housekeeping/PPE practices. Understand departmental procedures and policies. Preferred Qualifications of a Call Center Representative - Minimum of three years of experience in a printing environment with technical knowledge of materials and constructions, or equivalent experience and education. Understanding of commercial challenges and PCI (Payment Card Industry) compliance. Strong continuous improvement mindset. Ability to thrive in high-pressure environments with multitasking and prioritization. Energetic, self-motivated, and adaptable in ambiguous situations. Ready to Make an Impact?At Serigraph, your work matters. If you're passionate about customer service, thrive in a fast-paced environment, and want to grow with a company that values continuous improvement and accountability, we want to hear from you. Apply today and help us deliver service that stands out. Who is Serigraph? Serigraph has over 70 years of experience in printing, advanced decorating technologies and graphic solutions for the automotive, appliance, consumer, medical, power sports, and point-of-purchase markets. Our core business is decorating plastic. We print, form, mold, finish and fulfill in-house. Serigraph specializes in transforming our customer's brands to the physical world through print. Come help us build a team of creative problem solvers who know they can make a difference-because that's the kind of community we want. Life at Serigraph The average Serigraph employee has more than 16 years of service! The tenure of our coworkers speaks volumes for life at Serigraph. Serigraph employees enjoy: Competitive wages Access to earned wages before the scheduled payday Paid time off, 10 paid holidays, and a vacation buy/sell program Free onsite healthcare and telemedicine including COVID testing Full benefits package including health, dental, vision, disability, and life insurance 401(k) eligibility on day one Free onsite fitness facility and walking trails Cross training, growth, and promotion from within What are you waiting for? Apply to join the Serigraph team today! *Serigraph is an Equal Opportunity Employer*

This employee communicates with customers for the purposes of answering questions, resolving problems, determining ongoing and additional product/service needs, and supporting compliance to physician direction. JOB FUNCTIONS: Communicates with customers via inbound and outbound manual calls and outbound calls generated via automated dialer system Assesses customer need for additional products/services Assesses customer compliance with physician orders Answers questions and provides customer education regarding products/services Documents calls in computerized record keeping system Enters customer orders in computerized system Verifies and updates demographic information such as address and telephone number in computerized records

This employee communicates with customers for the purposes of answering questions, resolving problems, determining ongoing and additional product/service needs, and supporting compliance to physician direction. JOB FUNCTIONS: Communicates with customers via inbound and outbound manual calls and outbound calls generated via automated dialer system Assesses customer need for additional products/services Assesses customer compliance with physician orders Answers questions and provides customer education regarding products/services Documents calls in computerized record keeping system Enters customer orders in computerized system Verifies and updates demographic information such as address and telephone number in computerized records

Why NEBAT? Trusted. Genuine. Successful. National Exchange Bank & Trust is an independent, family-owned bank with big bank abilities, serving Southeastern Wisconsin. Founded in 1933, we are a trusted business partner, employer, and community member. At National Exchange Bank & Trust, you will enjoy a flexible, friendly, family environment, a rewarding career, and opportunities to make a difference in the communities we serve. We believe in bringing out the best in our talent and are committed to fostering an inclusive environment of growth and development. Position Summary As a Customer Services Representative, you will have the opportunity to create a difference in the lives of our customers every single day. As a Customer Service Representative, you will spend time: Providing guidance to help customers make decisions about their financial needs. Completing teller transactions including cashing checks, processing deposits, and withdrawals. Offering appropriate bank products and services. Balancing and maintaining a cash drawer with accuracy and attention to detail. Essential Knowledge & Skills The following skills are needed to be successful in your banking career as a Customer Service Representative: Interpersonal skills necessary to relate to and empathize with customers and coworkers to maintain a friendly demeanor throughout the day. Be able to operate standard office, and bank equipment and required software including Microsoft Word, Excel, Outlook, and Teams. Ability to communicate effectively via phone, email and in person. A high school diploma or equivalent.

Description We are looking for a dedicated Call Center Specialist to join our team in Appleton, WI. In this contract position, you will play a vital role in delivering exceptional customer service and support in a fast-paced, business casual environment. This role offers opportunities for growth, including seasonal performance reviews and mentorship during training. Responsibilities: - Provide attentive and efficient customer service by handling inbound calls and addressing client inquiries. - Utilize customer service software to track interactions and resolve issues promptly. - Navigate basic office systems and internet platforms to retrieve and input information accurately. - Collaborate with team members to ensure smooth operations and maintain high service standards. - Participate in a comprehensive two-week training program, including computer-based learning and hands-on mentorship. - Work flexible shifts, including weekends and holiday hours, as part of a 24/7 operation. - Demonstrate empathy and friendliness while maintaining goal-oriented communication with customers. - Contribute to team connectivity and support long-term organizational goals. - Uphold attendance and reliability standards to ensure consistent performance. - Adhere to company policies and procedures while striving for continual improvement. Requirements - At least one year of customer service experience, preferably in a call center environment. - High school diploma or equivalent. - Proficiency in basic office skills and familiarity with Office Suite applications. - Ability to navigate internet platforms and customer service software with ease. - Strong verbal and written communication skills. - Proven ability to work collaboratively in a team-oriented environment. - Typing proficiency of at least 25 words per minute. - Reliable attendance and commitment to long-term success. TalentMatch Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use (https://www.roberthalf.com/us/en/terms) .

Who are we? Evolution Group Consulting is a rapidly growing marketing firm, servicing the greater Appleton area, that specializes in promotions and hosting special events. Our company develops campaigns to increase market share and public awareness for some of the area's most prestigious clients. We have excelled and rapidly expanded this past year due to our ability to grasp our clients' marketing needs and fulfill them through our technique of reaching the public directly. By developing unique, creative advertising campaigns, we have executed new marketing strategies with resounding results in lead generation and new customer acquisition. Our goals are to work on expanding our offices even further this year. Expansion requires us to begin scouting for new managers, account executives, and retail sales representatives for our offices. Since every opening is ENTRY LEVEL we do not require that you have any prior marketing, management, or sales experience. (Although, any previous experience will be taken into consideration!) Job Description WE ARE SEEKING TO ADD NEW TEAM MEMBERS IMMEDIATELY! Evolution Group Consulting is looking to fill several full-time positions in retail-based sales and customer service. We are specifically looking for individuals that are career focused with an upbeat personality and outstanding people skills. We train and coach our team members with the technical skills they will need to excel in the program. These positions are all entry-level and are ideal for someone with experience in the restaurant, bartending, or retail industries and looking to make a professional shift! What You Would be Doing: Acting as the first point of contact with customers and representing our company brand Asissting with any questions or concerns customers may have Promoting sales and informing customers of special offers Maintaining existing customer relationships to the highest standard Working with marketing team to generate leads and analzye the market Keep up a positive attitude and friendly disposition (: Our training is designed to focus on the individual, using your strengths to help build up your weaknesses. Promotions are based on how quickly you grasp information, generate goal results, and your ability to mentor other individuals - not how long you have worked in our offices. LET US HELP YOU START YOUR CAREER! BENEFITS: * Unlimited Growth Potential * 3 weeks fully paid training program * Energetic Work Environment * Professional Skills Coaching * Management Training * Guaranteed Base Pay & Commission Structure ($10-$15/hour) * Chance To Work With Some Of The BEST In The Advertising Industry! * Opportunity to travel internationally NOW INTERVIEWING! Qualifications REQUIREMENTS: We are looking for individuals that possess the following: * The ability to be coached * The desire to succeed * A winning work ethic * A competitive mindset * Flexible availability Additional Information All your information will be kept confidential according to EEO guidelines.

Roles & Responsibilities: As the primary person on the front lines of customer service, the Customer Service Rep handles inbound & outbound contact with customers including, but not limited to: Answer inbound phone calls promptly during business hours Respond to any voicemails and/or messages from answering service (if applicable) Respond to inbound email correspondence, forward on as appropriate Greet customers and all other visitors to the showroom (if applicable) Screen incoming leads/potential customers Schedule estimate appointments Quote product by telephone for clients/customers (if applicable) Assist Estimators with follow up on pending sales/ quotes by phone and/or email Strategically schedule work appointments for Installation Technicians, along with customers accordingly Troubleshoot issue from field if needed, working with GM/vendors and techs to find solutions Check order confirmations from fabricators/vendors for size and pricing accuracy Filing of daily work orders and estimates Ordering of all office / shop supplies Keeping office clean/tidy Qualifications & Educational Requirements: HS Diploma or equivalent All candidates must be able pass initial background check and drug test Preferred Skills: Excellent verbal/written communications skills Microsoft Office proficient (Word, Excel) Hardworking, motivated, with excellent organizational and time-management skills *Eligibility for company benefits contingent upon completion of initial employee probationary period and at the discretion of the Franchise Owner. Compensation: $10.00 - $15.00 per hour We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

In order to be considered for this role, after clicking "Apply Now" above and being redirected, you must fully complete the application process on the follow-up screen. Green Bay Packers Job Posting This position is responsible for servicing the daily operations of the Green Bay Packers Pro Shop Ecommerce Division. Job Responsibilities: Responsible for answering incoming phone calls at our Call Service Center in a professional manner, taking orders over the phone and assisting customers with inquiries. Responsible for customer courtesy calls through call-backs or referrals. Responsible for being knowledgeable about the Green Bay Packers and other Lambeau Field businesses, as well as have an awareness of current events of the organization. Responsible for other duties, such as check-in of new merchandise, picking and packing orders if the phones become slow. Responsible for processing gift notes, scanning pick sheets, fulfilment of gift cards and other duties as assigned. Responsible for assisting manager and supervisors with special projects as needed. Qualifications: Home game weekends and special events are required workdays. Retail store shifts may be necessary for assistance. Position requires flexibility in scheduling. Availability must be at a minimum, 3 days a week including nights and weekends. Hours could range from 8 hours to 35 hours, depending on individual availability and our business needs. Learn how to use Magento and NCR CounterPoint operating systems. Able to be comfortable using designated computer applications, including Word and Excel. Ability to interact easily with customers, and work within time limitations during busy periods. Able to have good communication and organizational skills, as well as legible handwriting. Ability to work as part of a team to achieve Pro Shop goals. Hours will range from 7:45am to 8:00pm, but may vary due to the Packers game schedule. Supervised by: Pro Shop Manager, Assistant Managers, Coordinators, and Supervisor We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. All resumes submitted will be reviewed and selected qualified candidates will be contacted for an interview.

Requirements Education and Training: 3 - 5 years as a Customer Service Agent or similar High school diploma or GED Proven business or life-experience in troubleshooting Knowledge/Skills/Abilities: Understands the use of the multi-meters, AC/DC power Understand troubleshooting PCBAs and electronics systems Ability to interpret wiring schematics and drawings Self-starter capable of observing and solving problems using all available resources Must be able to establish priorities, work independently, and proceed with objectives without supervision Confidence, tact, patience, politeness, and diplomacy while dealing with complex problems and customers Strong interpersonal skills in areas of verbal and written communications High degree of accuracy and attention to detail Proficiency with Microsoft Office products (Word, Excel, etc.) Mechanical assembly build experience a plus Motivational, listening, and problem-solving skills Works well with others in a team environment Clear and concise, fluent, and positive communication skills Possess the ability to make good judgment calls in an environment without black-and-white rules Ability to take on and resolve recurring difficulties with customers and staff Travel Requirements: Possible, but not regular, visits to customer locations as well as possible attendance at trade shows Physical Requirements: The ability to sit, stand, bend, and twist

Non Stop Marketing is a full service marketing firm that specializes in direct marketing and promotional sales campaigns for some of the most respected companies in the entertainment, electronics and telecommunication industries. We work with titans in their respected fields inside of retail powerhouses of Fortune 500 companies. Job Description Benefits to working with Non-Stop Marketing: •A team oriented and FUN Environment •Several networking and learning retreats nationally and internationally each year •Public speaking practice in small and large groups •Sales skills •You're not micro-managed •Full hands-on training in sales and marketing •A full time position with a work life balance Job Purpose Serves customers by providing product and service information. This position involves one on one sales interactions with customers. Duties: •Attracts potential customers through promotions, product and service questions; suggesting information about other products and services. • Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution. • Contributes to team effort by accomplishing related results as needed Qualifications • Customer Service People friendly and can maintain positive relationships with customers • Student Mentality • Quality Focus • Problem Solving • Listening Skills • Resolving Conflict • Analyzing Information • Multi-tasking Additional Information Non-Stop Marketing is one of Oshkosh newest leading sales and marketing firms. We work with global industry leaders to provide the most efficient direct sales and marketing strategy, convert that strategy to actions and deliver the sustainable success they desire. Non-Stop Marketing continues to represent reputable clients alongside leading retailers to implement solutions that address today's challenges and tomorrow's opportunities. Check out our website! ********************************* Like us on Facebook! ****************************************** Visit us on Google Plus! ****************************************************** Connect with us on LinkedIn! ****************************************************************************** Follow us on Twitter! **********************************

Join Serigraph as a Call Center Representative and play a vital role in delivering fast, accurate, and friendly support to our eCommerce and call center customers. You'll be part of a team that values precision, professionalism, and exceptional service; making a direct impact on our customers' experience and our company's success.Call Center Representative Responsibilities - Set up new eCommerce customers and manage new customer location openings. Process eCommerce order entry using the ez POP framework for call center customers. Prepare and review production paperwork, rerun requests, and customer account documentation. Expedite products and coordinate shipments to meet customer requirements. Communicate clearly and professionally with internal and external customers, sales representatives, and operations regarding orders and issues. Ensure accurate reporting and review of production reports related to customer accounts. Support environmental practices by handling and disposing of materials per procedures. Ensure quality and stop production to correct quality concerns. Inform management of products and/or processes that do not conform to requirements. Ensure all environmental practices and materials are handled and disposed of per appropriate procedures in your area. Support Serigraph current quality business system and understand use of SPECS, the Serigraph quality manual. What we are looking for in a Call Center Representative - High school diploma or equivalent. Two or more years of call center or customer service experience. Strong communication skills for professional interaction with customers, sales, and operations. Experience with eCommerce platforms and Microsoft Excel (formulas, formatting, analysis). Excellent attention to detail, problem-solving, and critical thinking skills. Knowledge of good departmental and company safety/housekeeping/PPE practices. Understand departmental procedures and policies. Preferred Qualifications of a Call Center Representative - Minimum of three years of experience in a printing environment with technical knowledge of materials and constructions, or equivalent experience and education. Understanding of commercial challenges and PCI (Payment Card Industry) compliance. Strong continuous improvement mindset. Ability to thrive in high-pressure environments with multitasking and prioritization. Energetic, self-motivated, and adaptable in ambiguous situations. Ready to Make an Impact?At Serigraph, your work matters. If you're passionate about customer service, thrive in a fast-paced environment, and want to grow with a company that values continuous improvement and accountability, we want to hear from you. Apply today and help us deliver service that stands out. Who is Serigraph? Serigraph has over 70 years of experience in printing, advanced decorating technologies and graphic solutions for the automotive, appliance, consumer, medical, power sports, and point-of-purchase markets. Our core business is decorating plastic. We print, form, mold, finish and fulfill in-house. Serigraph specializes in transforming our customer's brands to the physical world through print. Come help us build a team of creative problem solvers who know they can make a difference-because that's the kind of community we want. Life at Serigraph The average Serigraph employee has more than 16 years of service! The tenure of our coworkers speaks volumes for life at Serigraph. Serigraph employees enjoy: Competitive wages Access to earned wages before the scheduled payday Paid time off, 10 paid holidays, and a vacation buy/sell program Free onsite healthcare and telemedicine including COVID testing Full benefits package including health, dental, vision, disability, and life insurance 401(k) eligibility on day one Free onsite fitness facility and walking trails Cross training, growth, and promotion from within What are you waiting for? Apply to join the Serigraph team today! *Serigraph is an Equal Opportunity Employer*

Why NEBAT? Trusted. Genuine. Successful. National Exchange Bank & Trust is an independent, family-owned bank with big bank abilities, serving Southeastern Wisconsin. Founded in 1933, we are a trusted business partner, employer, and community member. At National Exchange Bank & Trust, you will enjoy a flexible, friendly, family environment, a rewarding career, and opportunities to make a difference in the communities we serve. We believe in bringing out the best in our talent and are committed to fostering an inclusive environment of growth and development. Position Summary As a Customer Services Representative, you will have the opportunity to create a difference in the lives of our customers every single day. As a Customer Service Representative, you will spend time: Providing guidance to help customers make decisions about their financial needs. Completing teller transactions including cashing checks, processing deposits, and withdrawals. Offering appropriate bank products and services. Balancing and maintaining a cash drawer with accuracy and attention to detail. Essential Knowledge & Skills The following skills are needed to be successful in your banking career as a Customer Service Representative: Interpersonal skills necessary to relate to and empathize with customers and coworkers to maintain a friendly demeanor throughout the day. Be able to operate standard office, and bank equipment and required software including Microsoft Word, Excel, Outlook, and Teams. Ability to communicate effectively via phone, email and in person. A high school diploma or equivalent. Benefits Offered National Exchange Bank & Trust offers a competitive benefit package for both Full-Time and Part-Time employees including: Health, Dental, and Vision Insurance Health Savings Account with Employer Contributions Short and Long Term Disability Employer Paid Life and AD&D Insurance Voluntary Life, Flexible Spending Accounts, Accident, Critical Illness, Hospital Indemnity, and Legal Insurance 401(k) with Employer Match & Profit Sharing Paid Time Off Flexible scheduling Education Assistance Program Product & Service Discounts & more!

Why NEBAT? Trusted. Genuine. Successful. National Exchange Bank & Trust is an independent, family-owned bank with big bank abilities, serving Southeastern Wisconsin. Founded in 1933, we are a trusted business partner, employer, and community member. At National Exchange Bank & Trust, you will enjoy a flexible, friendly, family environment, a rewarding career, and opportunities to make a difference in the communities we serve. We believe in bringing out the best in our talent and are committed to fostering an inclusive environment of growth and development. Position Summary As a Customer Services Representative, you will have the opportunity to create a difference in the lives of our customers every single day. As a Customer Service Representative, you will spend time: Providing guidance to help customers make decisions about their financial needs. Completing teller transactions including cashing checks, processing deposits, and withdrawals. Offering appropriate bank products and services. Balancing and maintaining a cash drawer with accuracy and attention to detail. Essential Knowledge & Skills The following skills are needed to be successful in your banking career as a Customer Service Representative: Interpersonal skills necessary to relate to and empathize with customers and coworkers to maintain a friendly demeanor throughout the day. Be able to operate standard office, and bank equipment and required software including Microsoft Word, Excel, Outlook, and Teams. Ability to communicate effectively via phone, email and in person. A high school diploma or equivalent. Benefits Offered National Exchange Bank & Trust offers a competitive benefit package for both Full-Time and Part-Time employees including: Health, Dental, and Vision Insurance Health Savings Account with Employer Contributions Short and Long Term Disability Employer Paid Life and AD&D Insurance Voluntary Life, Flexible Spending Accounts, Accident, Critical Illness, Hospital Indemnity, and Legal Insurance 401(k) with Employer Match & Profit Sharing Paid Time Off Flexible scheduling Education Assistance Program Product & Service Discounts & more!