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  • Call Center Sales Agent- Inbound

    Hilton Grand Vacations 4.8company rating

    Call center agent job in Orlando, FL

    Are you a result oriented and persuasive sales professional? Then Start your next adventure by joining our elite sales team! Every single day will be a new opportunity for you to improve the lives of our guests, reach your personal income goals in a base plus sales commission environment and accelerate your career. The ability to be punctual, establish rapport, overcome objections and meet sales goals are vital to success in this role. Call Transfer Incentive Plan includes Weekly, Monthly and sales incentives. Yearly Earning Potential: Our top performers average $100,000+ per year We are looking for a self-starter with a deep desire to succeed is our ideal candidate. Self-motivated, persuasive, and capable of operating independently. Individuals can earn confidence by overcoming challenges and appreciating the advantages of working in sales. Has a calm, outgoing, and professional demeanor and strives to provide superior customer service. It is important to be teachable and ready to learn! As a Call Transfer Sales Agent, you will address the customer in a professional and welcoming manner, clarify the specifics and advantages of the heavily discounted getaway package, answer questions, and discuss objections using our sales approach. Your primary goal as a call transfer agent is to qualify our callers and sell our highly discounted vacation packages to preview our luxurious resorts; These tours are designed to promote our breathtaking resorts, which offer the customer the possibility of building lasting memories with vacation ownership. * All of our leads are inbound transfers (No outbound calling)! * We remained open and working full time through the pandemic. * We have social distancing measures, temperature checks, frequent cleaning and the use of PPE. For more information you can visit *************************** * Excellent health care options (medical, dental, and vision that encourage vital preventative care) * Paid Time Off (PTO) that allows for adventure, rest, relaxation or recuperation * All new Team Members are automatically enrolled in the HGV Retirement Savings Plan * Our Go Hilton Team Member Travel Program offers up to 30 room nights per year at our employee rate and 50% off at participating hotel-operated restaurants. Pass the savings on to loved ones since HGV allows you to share up to 70 additional discounted room nights per year * Employee Stock Purchase Plan become an owner in our company. Eligible team members can purchase HGV common stock at a discount, * And so much more * High School Diploma or GED * Able to work flexible shifts to include weekdays, evening and weekends * Previous sales experience/ tele sales experience is preferred * Previous sales and marketing experience in a similar luxury goods or services sector is a plus * Individuals who are financially driven * A sharp professional image with the ambition to make things happen. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Walk-In Interviews on Mondays and Wednesdays from 11:00am to 3:00pm! 1800 Metrocenter Blvd, Orlando, FL 32835 - Check-in at reception. Must be dressed interview appropriate (business casual)
    $29k-34k yearly est. 14d ago
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  • Call Center Agent - B2B Sales

    American Management Association 4.6company rating

    Call center agent job in Orlando, FL

    Job Title: Call Center Agent - B2B Appointment Setter ($20/HR + Commission) | Full Time Pay: $20/hour + Commission (Top performers earn $60k+ annually) Ready to Earn Big and Make an Impact? Join American Management Services Inc. as a B2B Appointment Setter and help drive growth by connecting with C-level executives nationwide. This is a high-performance outbound sales role-not customer service. If you thrive on results and love the challenge of high-volume calling, this is your opportunity. Why You'll Love This Role Competitive Base Pay: $20/hour Uncapped Commission: Earn $60k+ annually Full Benefits: Medical, dental, and vision coverage Work-Life Balance: Monday-Friday schedule, no nights or weekends Professional Environment: A team that values discipline, accountability, and results What You'll Do Make 150+ outbound calls daily to qualified business leads Engage decision-makers at the C-suite level Schedule high-value appointments for regional field directors Deliver persuasive, professional pitches that open doors Navigate gatekeepers with confidence and skill What You Bring B2B Sales Experience: You know how to speak to decision-makers and close value-driven deals High-Volume Sales Discipline: Comfortable making 100+ dials a day and maintaining energy Results-Driven: You play to win, track progress daily, and aim to exceed quota Coachable & Hungry: You crave feedback and thrive in a performance-driven environment Strong communication, persuasion, and active listening skills Our Core Values Inspire Excellence: Set the bar high and lift others through your performance Own the Outcome: Accountability matters-results speak louder than excuses Lead Boldly: Be the example others strive to follow Stay Disciplined: Consistency wins. Do the work every day Bring Energy: Enthusiasm drives success-show up ready to win Believe in Yourself: Confidence creates momentum and results Act Fast: Take initiative-move first, move smart Team Above Self: Success is shared-we win together or not at all Ready to Make an Impact? Apply today and turn your expertise into results! Visit ************** to learn more. Equal Opportunity Employer American Management Services Inc. celebrates diversity and is committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration without regard to race, color, religion, gender, sexual orientation, national origin, disability, or veteran status. (ISRvs1 2026)
    $60k yearly Auto-Apply 23d ago
  • Call Center Sales Agent- Inbound

    Description This

    Call center agent job in Orlando, FL

    Are you a result oriented and persuasive sales professional? Then Start your next adventure by joining our elite sales team! Every single day will be a new opportunity for you to improve the lives of our guests, reach your personal income goals in a base plus sales commission environment and accelerate your career. The ability to be punctual, establish rapport, overcome objections and meet sales goals are vital to success in this role. Call Transfer Incentive Plan includes Weekly, Monthly and sales incentives. Yearly Earning Potential: Our top performers average $100,000+ per year We are looking for a self-starter with a deep desire to succeed is our ideal candidate. Self-motivated, persuasive, and capable of operating independently. Individuals can earn confidence by overcoming challenges and appreciating the advantages of working in sales. Has a calm, outgoing, and professional demeanor and strives to provide superior customer service. It is important to be teachable and ready to learn! As a Call Transfer Sales Agent, you will address the customer in a professional and welcoming manner, clarify the specifics and advantages of the heavily discounted getaway package, answer questions, and discuss objections using our sales approach. Your primary goal as a call transfer agent is to qualify our callers and sell our highly discounted vacation packages to preview our luxurious resorts; These tours are designed to promote our breathtaking resorts, which offer the customer the possibility of building lasting memories with vacation ownership. High School Diploma or GED Able to work flexible shifts to include weekdays, evening and weekends Previous sales experience/ tele sales experience is preferred Previous sales and marketing experience in a similar luxury goods or services sector is a plus Individuals who are financially driven A sharp professional image with the ambition to make things happen. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Walk-In Interviews on Mondays and Wednesdays from 11:00am to 3:00pm! 1800 Metrocenter Blvd, Orlando, FL 32835 - Check-in at reception. Must be dressed interview appropriate (business casual) All of our leads are inbound transfers (No outbound calling)! We remained open and working full time through the pandemic. We have social distancing measures, temperature checks, frequent cleaning and the use of PPE. For more information you can visit *************************** Excellent health care options (medical, dental, and vision that encourage vital preventative care) Paid Time Off (PTO) that allows for adventure, rest, relaxation or recuperation All new Team Members are automatically enrolled in the HGV Retirement Savings Plan Our Go Hilton Team Member Travel Program offers up to 30 room nights per year at our employee rate and 50% off at participating hotel-operated restaurants. Pass the savings on to loved ones since HGV allows you to share up to 70 additional discounted room nights per year Employee Stock Purchase Plan become an owner in our company. Eligible team members can purchase HGV common stock at a discount, And so much more
    $24k-33k yearly est. Auto-Apply 14d ago
  • Call Center Agent

    Coraltreehospitality

    Call center agent job in Orlando, FL

    You will be a key ambassador of the Wave Hotel experience, serving as the first point of contact for guests. In this well-rounded role, you will provide intuitive service while assisting with room reservations, food and beverage offerings, spa inquiries and insights into our surrounding area. You will confidently manage guest inquiries, ensure accurate booking details, and offer customized recommendations that reflect our distinctive lifestyle-driven brand. Your genuine enthusiasm and in-depth knowledge of our property will help create exceptional, seamless experiences from the very first interaction. At CoralTree Hospitality, we're committed to enriching your career and life experiences through unparalleled benefits that support your personal and professional growth. Joining the CoralTree team means gaining access to an exceptional benefits package designed with you in mind. Join us and discover a workplace where your contributions are valued and rewarded every day. Explore Freely: Immerse yourself in our Team Member Travel Program, where you'll enjoy complimentary and discounted stays at CoralTree Hospitality properties, allowing you to explore new destinations effortlessly. Share the Experience: Enjoy UNLIMITED Friends and Family discounted rates, creating unforgettable memories together. Comprehensive Health Coverage: Take charge of your well-being through our pre-tax flexible benefit plan, covering healthcare and dependent care expenses, tailored to your needs. Our comprehensive medical, dental, vision, life, and disability benefits, including pet insurance ensures peace of mind for you, your family, and your furry companions. Build for the Future: Plan for tomorrow with our 401(k) plan, complete with a company match, empowering you to build financial security. Support When You Need It: Navigate life's challenges with confidence through our Employee Assistance Program, providing support when you need it most. Enriched Lifestyle: Enjoy a balanced lifestyle with paid vacation, sick days, and holidays, giving you time to recharge and celebrate with loved ones. Exclusive Discounts: Access team member discounts from top industry brands in travel, entertainment, and retail, including Apple, Live Nation, Samsung, Hertz, and more, making every day a little more extraordinary. As a member of the Lake Nona Wave Hotel team, you'll also benefit from: Enhanced Wellness: Benefit from special rates at the Lake Nona Performance Club, enhancing your wellness journey. Culinary Delights: Indulge in discounts at Tavistock Group Restaurants, savoring culinary experiences at exceptional value. Complimentary, Convenience, and Comfort: Receive team member meals, uniforms, and parking, ensuring convenience and comfort during your workday. Responsibilities Professionally and warmly answer all incoming calls with enthusiasm and efficiency, in accordance with our service parameters and performance metrics, delivering exceptional service and creating positive, memorable experiences for guests and associates alike. Responding to guest inquiries via the hotel's text communication platform to ensure timely, personalized service across all channels. All tasks and guest interactions must be performed in alignment with Forbes, LQA, and AAA standards to ensure a consistent, elevated level of service that reflects the brand's commitment to excellence. Collaborate with various departments related to guest inquiries from Housekeeping, Food & Beverage outlets, Welcome Desk and Guest Relations Remain well-informed about the pool and recreation areas, including hours of operation, upcoming events, and current cabana or daybed offerings, to proactively assist guests, enhance their experience, and support upselling opportunities Engage guests to understand their dining preferences and assist with making reservations at the hotel's restaurant outlets, ensuring a personalized and memorable culinary experience. Upsell premium dining options, special events, or enhancements when applicable. Knowledge of all Food and Beverage outlets, hours, menu offerings and special events Answer guest inquiries about hotel services, facilities, and hours of operation. Knowledge about surrounding areas. Have knowledge of all guest room layouts, bed types, décor, room types the hotel offers. Book room reservations with a focus on maximizing revenue and supporting upselling opportunities to enhance the guest experience and overall profitability. Enter all reservation types onto each platform according to standard operating procedures. Communicate and work closely with the Sales Department relating group booking when applicable. Maintain accurate files and reports; must be well-organized and able to effectively monitor and manage the department inbox to ensure timely responses and follow-ups. Book and block rooms in accordance with hotel standards, including managing Group Rooming Lists and Booking Agreements when applicable. Handle all related reservations, including V.I.P. reservations, packages, and discounts/promotions. Performance will be evaluated based on call quality, with a strong emphasis on revenue generated from captured calls and effective conversion of inquiries into bookings. Participate in team meetings and contribute insights on trends, guest feedback, and opportunities to optimize revenue and enhance the guest experience. Send confirmations itinerary when needed on the appropriate platform Process advance deposits and utilize upsell strategies to capture all revenue parameters, enhancing guest planning and overall satisfaction. Anticipate guest needs and take proactive initiative to resolve concerns, turning challenges into opportunities to build loyalty; communicate effectively with relevant departments to ensure seamless service and uncover moments to discover and delight. Multi-task efficiently in a fast-paced environment while ensuring accuracy, attention to detail, and proper grammar in all guest communications and documentation. Serve as the primary point of contact by professionally answering and managing incoming internal and external calls, demonstrating strong verbal communication skills and ensuring clear, courteous, and effective interactions with guests and team members. Proactively identify guest preferences and recommend personalized spa experiences that enhance the overall stay and drive revenue. Ensure all spa-related communications are handled in a professional and service-oriented manner consistent with Forbes and LQA standards. Knowledgeable on spa hours of operations, policies and cancellation terms. Be well-versed in the spa reservation system to accurately create, modify, and cancel appointments while ensuring availability aligns with treatment timing and therapist scheduling. Maintain in-depth knowledge of all spa treatments, services, room and spa package offerings, and seasonal promotions to confidently guide guest inquiries and support upselling opportunities. Qualifications Qualifications: Previous experience passionately providing service to others. Excellent phone skills are needed. The best part of serving others is creating experiences for them that go beyond the expected. Providing amazing experiences requires the ability to communicate fluently in English both verbally and through legible writing Must be available to work a flexible schedule based on operational needs, including AM/PM shifts, weekends, and holidays. High School Diploma; Hospitality, Business and Revenue Management Major Strong Customer Service and Sales Experience Excellent written and verbal communication skills Able to multitask handling incoming calls via phone, text message, emails, providing information. Desirable/Would Like: Previous Reservation/Front Office/Food & Beverage Experience in a luxury environment Bilingual in both English and Spanish; Additional Language is a plus Proficient in Microsoft Office and various hotel management systems Knowledge on Forbes, LQA, AAA Standards Prior experience with SynXis application, HMS, OpenTable Preferred Demonstrable problem solving and critical thinking skills Sales Techniques #LakeNonaWaveHotel #LI-Onsite
    $24k-33k yearly est. Auto-Apply 4d ago
  • Full Time Customer Engagement Representative

    Premiere Coastal Solutions

    Call center agent job in Melbourne, FL

    Premiere Coastal Solutions is an in-store promotional sales company! We thrive on the leadership, team work, and amazing ability of our one of a kind team! PCS works hand in hand with some of the biggest retailers in the world. We offer customers a unique shopping experience that can not only help educate the customer but also give each customer the right information to help make the best decision for them or their family. These campaigns occur in-store, and dramatically increase sales for our client's products and services. Job Description Customer Engagement Representative - Paid Training - This position is for our Melbourne location and surrounding areas. Premiere Coastal Solutions is currently hiring motivated, entry level professionals for our customers to work with. We are looking for future team members that want to work with people, love solving problems with a smile, and want to further their career in customer service. Our company is focused on creating and developing a prestigious customer experience! Day to day for our Customer Engagement Representative: · Providing personalized support to each customer · Customer service and sales · Training in customer service and sales · Accurately tracking sales numbers and presentations · Educating our customers on new services and products · Having on-going knowledge of our Client's services and products What we have to offer a Customer Engagement Representative: · Innovation - get in on the ground floor as an entry-level professional · We're fun, and vibrant - we are protective of our corporate culture · Travel - we offer national and international travel opportunities to top performers · Our comprehensive training program Qualifications · Positive Attitude · Excellent Verbal and Written communication skills · Ability to Multi-Task · Enjoys working in a Fast-Paced Environment · Motivated · Leadership Qualities · Team Player · Student Mentality If you love people, love solving problems, and love technology apply now. The process only takes 3 minutes to submit your resume, and if you pass our initial screening we will get back to you within 48 hours. Additional Information All your information will be kept confidential according to EEO guidelines.
    $30k-49k yearly est. 18h ago
  • Call Center Representative

    Bags 4.3company rating

    Call center agent job in Orlando, FL

    Job Description Bags, a Metropolis company, is on a mission to make every moment matter for a world on the go. As part of the largest mobility network in North America, we combine innovative technology with a customer-first mindset to transform the travel experience-especially at airports. From curbside to gate, our services eliminate the stress of traditional travel by streamlining baggage handling, check-in, and other key touchpoints. With over 23,000 employees across 4,000+ locations in North America and Europe, we're reimagining how people move through their journeys-saving time, reducing hassle, and ensuring every step feels effortless and efficient. Responsibilities As a leading airline and luggage service provider across the nation, we are seeking energetic and outgoing candidates to join our Call Center family. The role of a Customer Service Representative is answer and handle high volume of phone calls in a polite and professional manner ranging from customer service questions to answering support questions from our many customers and subcontractors throughout the United States. This also includes answer inquiries and questions, handle complaints, troubleshoot problems and provide information for airline passengers who require their luggage to be delivered. The candidate will be self-motivated, have excellent customer service skills and have experience with working with computers. Our ideal candidate must have strong organizational skills, and be able to follow instructions & complete assignments and tasks in a timely manner. This is a team oriented, fast paced environment with a lot of hands on training, support and guidance. Field incoming requests from end users and customers via telephone, e-mail or other established support channels Document all relevant information including name, organization, contact information, asset details, nature of issue, troubleshooting steps taken and resolution. Utilize knowledgebase, FAQs, peers and all other available resources to aid in incident resolution to resolve customers' issues effectively and efficiently. Create a positive customer service experience and build strong relationships through active listening, ensuring timely resolution or escalation, communicating promptly on progress and handling customers with a professional attitude Answer incoming technical requests, quickly analyze, test and resolve the calls Create requests using our ticketed tracking system to create and track progress of request Process requests that are created via email and communicate with end users Create a positive customer service experience and build strong relationships through active listening, ensuring timely resolution or escalation, communicating promptly on progress and handling customers with a professional attitude Answer incoming technical requests, quickly analyze, test and resolve the calls Create requests using our ticketed tracking system to create and track progress of request Monitor and manage orders following up on statuses and progress Communicate to end users and customers providing updates and statuses on their inquiries. Requires a patient and understanding individual who knows how to satisfy customers and maintain a cool demeanor Accurately enter data to ensure the orders are placed correctly. Collaborate with co-workers to ensure all orders are entered for the day. Ability to work independently and be able to work under pressure Utilize computer systems and multiple applications to manage orders Handling instances that involve customers who have been separated from their luggage Qualifications Exceptional written and verbal communication skills. Ability to work collaboratively in a team environment and support team decisions. Solid multi-tasking, prioritization and organizational skills. . Travel Industry experience is a plus Must be available to work holidays and weekends Must be available to work our evening shifts between 3 PM-11:30 PM & 4 PM - 12:30 AM Appearance Guidelines Employees are expected at all times to present a professional business-like image, even when working behind the scenes. It is the policy of the Company that each employee's dress, grooming, and personal hygiene should be appropriate to the work situation and be consistent with the Company's business standards. For all male employees a fully grown in, well-maintained mustache, beard or goatee is permitted No visible tattoos or body piercings are allowed. Any tattoos must be covered by your uniform or other means agreed upon by management. Clean & well-maintained approved uniforms must be worn on shift Additional requirements as specified by management While performing the duties of this job, the employee is regularly required to use hands and fingers and to communicate with customers and fellow employees. The employee is frequently required to sit; reach with hands and arms; stand; walk. The employee is also frequently required to climb, balance, stoop, kneel, and crouch. In addition, the employee is required to of twist, turn, stretch, and bend on a frequent basis. The employee must be able to lift and move up to 75 pounds regularly. The employee must be able to move in a relatively quick manner. Specific vision abilities required by this job include Close vision, Peripheral vision and Ability to adjust focus. Salary Range: $16.00 per hour Benefits: Eligible employees will participate in the various benefits plans including medical, dental, vision, flexible spending accounts, long/short term disability, life insurance, accident insurance, 401k and paid time off. ________________________________________ SP+ is an equal opportunity employer committed in policy and practice to recruit, hire, train, and promote, in all job classifications, without regard to race, color, religion, sex, age, national origin, citizenship status, marital status, sexual orientation, veteran status, disability or other classes protected by federal or state law. SP+ does not tolerate harassment of or retaliation against any employee or applicant on the basis of these characteristics, or because the individual exercised his or her EEO rights. Right to Work Poster SP+, a Metropolis Company, may utilize an automated employment decision tool (AEDT) to assess or evaluate your candidacy for employment or promotion. AEDTs are used to assist in assessing a candidate's application relative to the required job qualifications and responsibilities listed in the job posting. As part of this process, SP+ retains data relevant to your candidacy, including personal information, for a period that is reasonably necessary for the use of the tool. If you are hired for the position, your data may become part of your employee records. If you are an applicant to a New York City job posting and wish to request an alternative selection process accommodation or have questions about our data retention policy, please contact ******************. We are here to assist you.
    $16 hourly 2d ago
  • (RN) Call Center Nurse Specialist // Orlando FL 32822

    Mindlance 4.6company rating

    Call center agent job in Orlando, FL

    Business Call Center Nurse Specialist Visa GC/Citizen Division Pharmaceutical Pay Negotiable Contract 6 Month Temp-to-Hire on performance Timings Mon - Fri between 12.30AM - 9.00PM Qualifications Provides telephonic professional nursing services in support of contracts to include: telephonic patient support and resource, data collector, referral source, and nurse educator to patients. Works under moderate supervision. Essential Duties and Responsibilities 1. Adheres to principles as stipulated by program specific contractual agreements and Accredo Health Service's practices which may include: · Patient Support: Make outbound phone calls to patients who have opted into a patient compliance program, make additional calls as directed and be available to support these patients by phone at all other times. Receive inbound phone calls from patients, healthcare professionals and consumers and provide a professional resource for inquiries. · Resource: Answer patient, consumer and healthcare professional questions and suggest appropriate resources to patients. · Referral Source: Make appropriate referrals for additional training, support groups, program materials, or literature, and to recommend that the patients contact personal physicians for additional information, directions and care. · Collect Data: Assemble accurate, timely, clear data and complete summary of follow-up phone calls, patient inquiries, and outcomes · Educator: Complete patient teaching in relation to the use of products 2. Participates in program specific customer meetings and training sessions. 3. Participates in program specific orientation meetings and demonstrates clinical competency on written tests. 4. Performs special projects and performs other duties as it pertains to specific contract performance. Other Job Functions · Performs other related duties as assigned or requested. Scope of Position Responsibilities · For Internal and External Relationships: Responsible for customer and patient interactions. · For Organization Influence : Limited - Works within the guidelines of a specific program. · Limits of Authority : Works under the authority level as assigned by manager, not to exceed manager limits. Reports to the company or division manager or director. Job Qualifications · Required Education and Experience: BA/BS degree; Registered Nursing program (RN) certification required. 4 years (or more) of hands-on nursing experience and direct patient care service required; Specialty Pharmacy experience preferred. Active, unrestricted Nursing license in the state of employment. · Knowledge and Abilities: Knowledge and experience in the areas of Neurology, Multiple sclerosis, Rheumatology, Dermatology, Pulmonology, Gastroenterology, Infectious Disease, Asthma, Oncology, or Pediatrics. Good phone etiquette and previous telephonic clinician work experience is preferred. Demonstrated ability to work cross-functionally to improve quality and service. Good interpersonal skills, problem solving skills. Demonstrated ability to multi-task, detail-oriented, and the ability to adapt in a dynamic fast paced work environment. License/Certifications · Ability to obtain and sustain Nursing license in required states including but not limited to: Indiana Additional Skills · Analyze data · Answer telephones · Develop/maintain networks on a broad cross section · Effective at group involvement · Handle multiple tasks · Compile data/statistics · Establish filing system · Input data into computer systems · Use computerized spreadsheets to conduct analysis · Problem solving · Research information · Strong communications-written and verbal · Time management · Effective interpersonal, negotiating and communication skills required. Computer Skills · Data entry · Visual concentration on computer screens · Multi-user computer systems · Personal Computer · Microsoft Office - Word, Excel, Microsoft Office Working Conditions/Physical Demands Normal office environment Lifting under 10 pounds Ability to travel for contract requirements If you are available and interested then please reply me with your “ Chronological Resume” and call me on ************** . Additional Information Thanks & Regards, Ranadheer Murari | Team Recruitment | Mindlance, Inc. | W : ************ *************************
    $25k-32k yearly est. Easy Apply 18h ago
  • Customer Experience Representative

    Leap Legal Software 4.4company rating

    Call center agent job in Orlando, FL

    This role entails... Personal customer interaction with the interest to generate revenue for their clients To take part in various campaigns to get the best possible access to potential customers To have brief conversations and perform small presentations for potential customers to provide full product details and sales pitch within small time windows To be part of the company culture and represent the company and its core values to other assistants and customers. Qualifications The capability to bring enthusiasm and flair into the work environment and have the determination to succeed Good English speaking and writing skills are essential to communicate effectively with customers and our client A good work ethic and a positive attitude with the ability to work within a team Additional Information Job Type: Full-Time Advantages... $35,000 - $55,000 with uncapped bonus potential A world-renowned coaching system that involves full product coaching and ongoing support A busy social calendar, with both work and non-work related events Opportunities to travel both nationally and internationally. Leap would like to remind applicants that this is an 18+ role, and we are unfortunately unable to provide sponsorship at this time.
    $34k-54k yearly est. 18h ago
  • Call Center Specialist

    Suntree Internal Medicine, LLC

    Call center agent job in Melbourne, FL

    Call Center Specialist FLSA Status Hourly Non-Exempt Reports to Billing/DOCS Supervisor Shift Reporters 0 Lunch 30 minutes Wage: $15.00/hr Education: High School Diploma or GED required Medical Terminology Knowledge preferred Medical Experience preferred Responsibilities: Operate telephone to answer, screen, or forward calls, providing information, taking messages, or scheduling appointments. Schedule appointments and maintain and update appointment calendars. Hear and resolve complaints from customers or the public Document and follow up on messages utilizing the “dash” system. Transmit information or documents to customers, using a computer, mail, or facsimile machine. Analyze data to determine answers to questions from customers or members of the public Communicate directly with the providers to ensure documentation is completed or correctly taken care of by the appropriate party. This is a full time position Abilities: High-level of multi-tasking Time management skills Team player Follow step-by-step procedures Personable Physical Requirements: Requires full range of body motion including handling and lifting of patients, manual and finger dexterity, and hand-eye coordination. Requires sitting for extensive periods of time Occasionally lifts and carries items weighing up to fifty (50) pounds Requires corrected vision, hearing, and speech within normal ranges Requires working under stressful conditions and sometimes irregular hours Potential contact with bloodborne pathogens, bodily secretions, etc. About Suntree Internal Medicine: We are a large private internal medicine practice located in Melbourne, Florida. We are an equal opportunity employer and we believe that education and training are a key part of success. Our values are to bring Sincerity, Inspiration, and Mastery into the workplace. We offer benefits, paid time off, and holidays after the 90-day probation period review.
    $15 hourly Auto-Apply 17d ago
  • Call Center Representative (Insurance Agency) Hourly + Commission

    Jwanaix Group LLC

    Call center agent job in Orlando, FL

    Job DescriptionBenefits: Bonus based on performance Competitive salary Dental insurance Health insurance Paid time off Training & development Vision insurance Location: Orlando, FL (In-Office Only) Schedule: MondayFriday, 9:00 AM5:00 PM Company: Jwanaix Group Join a Serious, Fast-Growing Team Not Just Another Job Jwanaix Group is expanding, and we are looking for serious, reliable, motivated individuals who want more than just a paycheck we want people who want to grow with us. When you join our team, we treat you like a partner, not a number. If youre coachable, hungry for success, and ready to build a career, this is the place for you. If youre unsure about what you want or not ready to show up consistently, please do not apply. We invest heavily in our people, so we are only seeking candidates committed to learning, improving, and taking this opportunity seriously. About the Role As a Call Center Representative, you will work under the direct supervision of our Sales Manager, calling warm leads, pre-qualifying customers, and transferring them to a licensed Insurance Advisor who will help them secure the best insurance policy. This job is ideal for someone who wants stability, growth, and a clear career path in the insurance industry. Experience is not required we fully train you. Daily Responsibilities Call warm, pre-generated leads Pre-qualify customers using proven scripts and training Transfer interested prospects to an Insurance Advisor Enter accurate notes into our CRM system Provide excellent customer service on every call Support the Sales Manager and complete additional tasks as needed What Were Looking For Serious and dependable no excuses, no drama Professional communication and a clear speaking voice Coachable, patient, and willing to learn Basic computer skills CRM or customer service experience is a plus Must be authorized to work in the United States Must be able to work on-site in Orlando, FL (NOT remote) Compensation & Benefits Hourly pay + performance-based commission Bonus opportunities Full training provided no experience needed Career growth inside a fast-scaling insurance agency Supportive, high-performance team environment Why Work With Jwanaix Group? Youre treated like a partner in the mission Real opportunity for advancement not empty promises Consistent schedule (MonFri, 95) Hands-on coaching and professional development We reward effort, discipline, and results Ready to Build a Real Career? Apply Today. If youre dependable, motivated, and ready to grow with a company that invests in your success, we want to meet you. If youre not sure what you want or struggle with commitment, this job is not for you. Apply now and take the first step toward a rewarding, long-term future with Jwanaix Group.
    $23k-31k yearly est. 14d ago
  • Call Center Agent

    Sh Hotels 4.1company rating

    Call center agent job in South Beach, FL

    Grow with us... Life at Starwood Hotels is based on a simple idea: the world is beautiful and we want to keep it that way. But we can't do it alone. That's why hiring thoughtful and inspiring Team Members and Leaders who understand that our people, collaboration, stellar service, and respect for nature are so important to us. Planning a trip should be fun and easy, right? Our Team is fast, friendly and easy to talk to about anything that sets our guests up for success with their trip. They can anticipate our guests' needs and provide on-the-spot solutions. Of course, they'll also help with arrival and departure, from airport transfers to luggage storage. Seeing a warm, articulate, naturally helpful Call Center / PBX Agent to join our team. You'll be responsible for fielding all hotel calls, directing them appropriately, and communicating critical information to guests and staff as needed. About you... Passionate about providing superior service, organization and details with a minimum of 1 year of similar work experience. Ability to speak a secondary language is a plus. Experience in guest or customer service, a team player, hard worker, multi-tasker and detail oriented. Is flexible and willing to meet the demands of a 24-hour operation. About us... As a mission-driven company, our purpose is our true north, and our compass guides the way. The purpose we live by impacts the lives of our team members, drives the experiences for our guests, builds community with like-minded travelers and takes care of the planet we live in. Founded in 2006 by Barry Sternlicht, Starwood Hotels is a luxury hotel brand management company and affiliate of global private investment firm Starwood Capital Group. Starwood Hotels is an Equal Opportunity Employer. We believe in a diverse, sustainable workforce with an empowered, inclusive culture. We are committed to non-discrimination on any protected basis covered under applicable law. If you require any special accommodations, please visit People Operations.
    $24k-30k yearly est. 1d ago
  • Customer Service Agent - $15.00

    Europcar

    Call center agent job in Orlando, FL

    We're seeking customer-focused team members who enjoy being helpful, staying organized, and contributing to a smooth operation. This role involves supporting customers, managing details with accuracy, and working as part of a team to keep things running efficiently. If you enjoy a fast-moving environment and take pride in delivering friendly, reliable service, this could be a great fit. You will: Support the Ready Line: Keep the ready line clean, organized, and presentable. Inspect vehicles for quality standards and immediately report any that need servicing. Ensure each vehicle includes a correct and complete checkout slip. Help customers locate their reserved vehicle and assist with luggage when required. Process Vehicle Returns: Welcome customers back with a friendly, professional attitude. Inspect returned vehicles, document mileage/fuel levels, and identify any damage. Secure keys, remove personal items, and complete paperwork to report issues. Review final rental charges with customers and answer questions clearly. Monitor the Exit Booth: Verify rental agreements and ensure all information is complete and accurate. Scan and organize documents for smooth processing. Obtain customer signatures and maintain a clean, professional booth environment. Offer helpful information, wish customers a safe trip, and close out the interaction with excellence. What makes you a Great Fit: Current Driver's License - required Providing consistent, friendly service at every touchpoint. Performing additional duties as assigned to support overall operations. A positive, approachable demeanor with strong customer-service instincts Attention to detail and comfort with paperwork and accuracy Ability to stay organized in a high-traffic environment Strong communication skills and a team-oriented mindset Eligibility for benefits, paid time off, and other state-regulated provisions for part-time employees varies by state and employment status. Any benefits that apply will be provided in accordance with the laws and regulations of the state in which the employee works. Applications for this position will be accepted on an ongoing basis until the role is filled. There is no predetermined closing date, and candidates may be considered as applications are received. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. Accordingly, all members of society, irrespective of age, gender, disability, sexual orientation, race, religion, or belief, are encouraged to apply to join our team. All employment decisions, including hiring, promotion, discipline, and discharge, will be based on merit, competence, performance, and business needs. Europcar Mobility Group Europcar Mobility Group is a global mobility player, with 75 years of mobility services expertise and a leading position in Europe. “We help to change the way you move” is what we stand for and brings us together. We offer to individuals and businesses a wide range of car and van rental services, be it for a few hours, a few days, a week, a month or more, on-demand or on subscription, relying on a fleet of more than 250.000 vehicles, equipped with the latest engines including an increasing share of electric vehicles. Our brands address differentiated needs, use cases and expectations: Europcar - a global leader of car rental and light commercial vehicle rental, with a premium positioning, Goldcar - a frontrunner at providing low-cost car rental services in Europe, and Fox-Rent-A-Car , one of the main players in the car rental market in the US, with a "value for money" positioning. Customers' satisfaction is at the heart of the Group's ambition and that of our more than 8,000 employees, everywhere we deliver our mobility solutions, thanks to a strong network in over 130 countries. More info at: *******************************
    $21k-28k yearly est. Auto-Apply 2d ago
  • Call Center Specialist - East Orlando / Kissimmee, FL

    First Choice Pediatrics Inc. 3.2company rating

    Call center agent job in Orlando, FL

    Positions in Winter Garden/Alafaya/Kissimmee Poinciana Call Center Specialist Under the supervision of the Clinical Management, the Call Center Specialist is responsible for customer service, registration, appointment scheduling and insurance verification. Typical duties include answering multi-line incoming customer calls, completing online registration, scheduling appointments and securing authorization for scheduled services. This position manages all incoming calls, front desk check-in, collecting copay's, COTA signatures, check-out processes, communication between providers and other staff. Screening calls to escalate to triage or management and communication with patients waiting on timeliness of providers. QUALIFICATIONS Ability to multi-task and manage multiple lines and issues at once, while maintaining a positive attitude and excellent customer service. Knowledge of third-party payers including federal, state and private health plans. Customer service experience in a health care setting. Experience with EMR, authorizations, managing multiple lines, collecting copay's, and completing Registrations. SPECIAL CONDITIONS Must be able to work various hours and locations based on business needs and be able to work overtime as required.
    $25k-31k yearly est. Auto-Apply 60d+ ago
  • DCL Port Package Rep (CR)

    Disney Cruise Line

    Call center agent job in Cape Canaveral, FL

    Every day at Disney Cruise Line we take pride in bringing the magic of Disney to life. We find joy in creating cherished memories and form genuine connections with our guests. We hold each other to the highest degree and always act responsibly while ensuring the safety of fellow cast, crew and guests. United by our Disney values, we work toward excellence in all we do. As a part of our team, you can work in a diverse and inclusive environment amidst a professional and supportive community. If you are ready to create unforgettable experiences and grow as a person and as a professional, apply today. Our crew members spend long periods of time onboard our ships providing Magic to our Guests. Receiving letters and packages from home help them endure their time away from their loved ones. Often these items are their only connection to home while at sea. For other crew it is their only opportunity to purchase needed personal care items. Are you someone who thrives in a fast paced environment all while creating magic for others? This role is fast paced, crew mail logistics and serviced focused. As the Port Package Rep, you will be responsible for receiving, processing, and scanning, sorting and shipping crew mail in bulk. This is a part time hourly position. This position requires full availability to support a 7-day operation. Responsibilities Develop and maintain an operation that continually exceeds all crew expectations. Manage and maintain a positive working relationship with fellow DCL Cast Members, couriers and the warehouse vendor who oversee the receiving and shipping of various items on behalf of the cruise line. This includes the constant maintaining of your designated work space. Receiving parcels from different carriers, and during delivery to the terminal, you will load packages onto the conveyors and designated areas so the packages can be x-rayed, sorting the parcels by ship and island. Attention to detail is a must as you will need to identify what destination each item is destined for and properly sort and store the mail in the proper container. Partner with all the Crew Service Managers and their assistants within Disney Cruise Line Fleet to provide a seamless crew mail experience. Act as a liaison between Disney Cruise Line Crew Service Department and all third party vendor shipping operations to locate mail that had not yet been received by the crew member. Maintain a positive working relationship with third party vendors that participate in the day to day port operation. Vendors include but not limited to: Ground Services Providers, Transportation Companies, Port Authority, stevedores/porters, Security, K9, Disney Cruise Line Logistics & Purchasing and shipboard teams. Responsible for continuous improvement activities to improve Disney Cruise Line services. Help implement quality improvements that may include technology and or health and safety protocols. Training may include but not be limited to: taking a certification course on operating an x-ray machine, operating and being certified to operate a forklift, and the improvement of tracking crew mail. Compile, document, and share third party data with our shipboard and Island teams. Identify, document, and share both internal and external improvement initiatives to improve DCL Crew Mail services. Required Qualifications Ability to lift up to 40 lbs. Ability to stand for extended periods of time. Must type 25 wpm. Proficient in Microsoft Suite of Software. Team player. Strong communication: written/verbal. Required Education High School Diploma or equivalent. #DCLPJ
    $25k-40k yearly est. 6d ago
  • Call Center Agent

    Starwood Hotels

    Call center agent job in South Beach, FL

    Grow with us... Life at Starwood Hotels is based on a simple idea: the world is beautiful and we want to keep it that way. But we can't do it alone. That's why hiring thoughtful and inspiring Team Members and Leaders who understand that our people, collaboration, stellar service, and respect for nature are so important to us. Planning a trip should be fun and easy, right? Our Team is fast, friendly and easy to talk to about anything that sets our guests up for success with their trip. They can anticipate our guests' needs and provide on-the-spot solutions. Of course, they'll also help with arrival and departure, from airport transfers to luggage storage. Seeing a warm, articulate, naturally helpful Call Center / PBX Agent to join our team. You'll be responsible for fielding all hotel calls, directing them appropriately, and communicating critical information to guests and staff as needed. About you... Passionate about providing superior service, organization and details with a minimum of 1 year of similar work experience. Ability to speak a secondary language is a plus. Experience in guest or customer service, a team player, hard worker, multi-tasker and detail oriented. Is flexible and willing to meet the demands of a 24-hour operation. About us... As a mission-driven company, our purpose is our true north, and our compass guides the way. The purpose we live by impacts the lives of our team members, drives the experiences for our guests, builds community with like-minded travelers and takes care of the planet we live in. Founded in 2006 by Barry Sternlicht, Starwood Hotels is a luxury hotel brand management company and affiliate of global private investment firm Starwood Capital Group. Starwood Hotels is an Equal Opportunity Employer. We believe in a diverse, sustainable workforce with an empowered, inclusive culture. We are committed to non-discrimination on any protected basis covered under applicable law. If you require any special accommodations, please visit People Operations.
    $24k-33k yearly est. Auto-Apply 3d ago
  • Call Center Agent

    Shhotelsandresorts

    Call center agent job in South Beach, FL

    Grow with us... Life at Starwood Hotels is based on a simple idea: the world is beautiful and we want to keep it that way. But we can't do it alone. That's why hiring thoughtful and inspiring Team Members and Leaders who understand that our people, collaboration, stellar service, and respect for nature are so important to us. Planning a trip should be fun and easy, right? Our Team is fast, friendly and easy to talk to about anything that sets our guests up for success with their trip. They can anticipate our guests' needs and provide on-the-spot solutions. Of course, they'll also help with arrival and departure, from airport transfers to luggage storage. Seeing a warm, articulate, naturally helpful Call Center / PBX Agent to join our team. You'll be responsible for fielding all hotel calls, directing them appropriately, and communicating critical information to guests and staff as needed. About you... Passionate about providing superior service, organization and details with a minimum of 1 year of similar work experience. Ability to speak a secondary language is a plus. Experience in guest or customer service, a team player, hard worker, multi-tasker and detail oriented. Is flexible and willing to meet the demands of a 24-hour operation. About us... As a mission-driven company, our purpose is our true north, and our compass guides the way. The purpose we live by impacts the lives of our team members, drives the experiences for our guests, builds community with like-minded travelers and takes care of the planet we live in. Founded in 2006 by Barry Sternlicht, Starwood Hotels is a luxury hotel brand management company and affiliate of global private investment firm Starwood Capital Group. Starwood Hotels is an Equal Opportunity Employer. We believe in a diverse, sustainable workforce with an empowered, inclusive culture. We are committed to non-discrimination on any protected basis covered under applicable law. If you require any special accommodations, please visit People Operations.
    $24k-33k yearly est. Auto-Apply 3d ago
  • Public Safety Command Center Operator (Varying Shifts)

    Nemours

    Call center agent job in Orlando, FL

    Nemours is seeking a Public Safety Command Center Operator (Full-Time), to join our Nemours Children's Health team in Orlando, Florida. This position monitors the operations of building systems including mechanical, electrical, fire safety, emergency generators, medical gas alarms, security, medical and environmental systems. The Public Safety Command Center Operator will adjust systems or contact appropriate resources to correct variations to established parameters. The position receives work requests and dispatches work, makes emergency announcements, enters work orders, receives and relays call information to staff and in general assists with the flow of information to ensure the effective operation of key procedural and control systems. The Public Safety Command Center Operator will receive calls for service and dispatch Public Safety Officers as appropriate. The position will page out alarms, codes, and alerts as necessary. Monitor security technology including cameras, access control, duress alarms, emergency call box alarms and infant abduction system. Monitors and responds per procedure to fire alarm systems, smoke control, and related fire suppression systems. Assist with testing of these systems, as required. Monitors and responds to electrical systems, generators and related alarms. Maintains radio contact and accountability for all Public Safety staff and monitors news sources and situations with potential impact to Nemours Children's Health. Maintain equipment and alarm status and enter service tickets as appropriate. Proactively dispatch Public Safety Officers to areas of potential need based off observations from camera and/or access control systems and pages out alarms, codes and alerts. Maintains appropriate log books, post orders, daily activities and other associated Public Safety materials. Other duties as assigned. Job Requirements High School Diploma required. Minimum of three (3) to six (6) months experience required. Possesses and maintains Florida Class D Security license required. Proficient in all computer and technology applications utilized by Public Safety Department. Working knowledge of security policies, procedures and practices. Able to work varying shift assignments including nights, weekends and holidays. #LI-EP1
    $22k-30k yearly est. Auto-Apply 36d ago
  • (LPN) Call Center Nurse Specialist // Orlando FL 32822

    Mindlance 4.6company rating

    Call center agent job in Orlando, FL

    Business Call Center Nurse Specialist Visa GC/Citizen Division Pharmaceutical Pay Negotiable Duration 3 Months contract Qualifications DESCRIPTION Essential Duties and Responsibilities · Adheres to principles as stipulated by program specific contractual agreements and UBC Service's practices which may include: o Patient Support: Make outbound phone calls to patients who have opted into a patient support program, make additional calls as directed and be available to support these patients by phone at all other times. Receive inbound phone calls from patients, healthcare professionals and consumers and provide a professional resource for inquiries. o Resource: Answer patient, consumer and healthcare professional questions and suggest appropriate resources. o Referral Source: Make appropriate referrals for additional training, support groups, program materials, or literature, and to recommend that the patients contact personal physicians for additional information, directions and care. o Collect Data: Assemble accurate, timely, clear data and complete summary of follow-up phone calls, patient inquiries, and outcomes in an electronic environment. o Educator: Complete patient teaching in relation to the use of products · Participates in program specific customer meetings and training sessions. · Participates in program specific orientation meetings and demonstrates clinical competency on written tests. · Performs special projects and performs other duties as it pertains to specific contract performance. Other Job Functions · Performs other related duties as assigned or requested. Job Qualifications Required Education and Experience: High school degree or equivalent; Licensed Practical Nursing program (LPN) certification required. 3 years of hands-on nursing experience through direct patient care or Specialty Pharmacy experience. Active, unrestricted Nursing license in the state of employment License/Certifications · Ability to obtain and sustain Nursing license in required states including but not limited to: Florida Additional Skills · Analyze data · Answer telephones · Develop/maintain networks on a broad cross section · Effective at group involvement · Handle multiple tasks · Compile data/statistics · Establish filing system · Input data into computer systems · Problem solving · Research information · Strong communications-written and verbal · Time management · Effective interpersonal, negotiating and communication skills required. Computer Skills · Accurate Data entry · Windows Environment · Online Applications · Visual concentration on computer screens · Multi-user computer systems · Personal Computer · Microsoft Office - Word, Excel, Microsoft Outlook Working Conditions/Physical Demands · Normal office environment · Lifting under 10 pounds If you are available and interested then please reply me with your updated copy of resume or can call me at ************** . Additional Information Thanks & Regards, Ranadheer Murari | Team Recruitment | Mindlance, Inc. | W : ************ *************************
    $25k-32k yearly est. Easy Apply 18h ago
  • Call Center Specialist

    Suntree Internal Medicine Inc.

    Call center agent job in Melbourne, FL

    Call Center Specialist FLSA Status Hourly Non-Exempt Reports to Billing/DOCS Supervisor Shift Reporters 0 Lunch 30 minutes Wage: $15.00/hr Education: High School Diploma or GED required Medical Terminology Knowledge preferred Medical Experience preferred Responsibilities: Operate telephone to answer, screen, or forward calls, providing information, taking messages, or scheduling appointments. Schedule appointments and maintain and update appointment calendars. Hear and resolve complaints from customers or the public Document and follow up on messages utilizing the “dash” system. Transmit information or documents to customers, using a computer, mail, or facsimile machine. Analyze data to determine answers to questions from customers or members of the public Communicate directly with the providers to ensure documentation is completed or correctly taken care of by the appropriate party. This is a full time position Abilities: High-level of multi-tasking Time management skills Team player Follow step-by-step procedures Personable Physical Requirements: Requires full range of body motion including handling and lifting of patients, manual and finger dexterity, and hand-eye coordination. Requires sitting for extensive periods of time Occasionally lifts and carries items weighing up to fifty (50) pounds Requires corrected vision, hearing, and speech within normal ranges Requires working under stressful conditions and sometimes irregular hours Potential contact with bloodborne pathogens, bodily secretions, etc. About Suntree Internal Medicine: We are a large private internal medicine practice located in Melbourne, Florida. We are an equal opportunity employer and we believe that education and training are a key part of success. Our values are to bring Sincerity, Inspiration, and Mastery into the workplace. We offer benefits, paid time off, and holidays after the 90-day probation period review.
    $15 hourly Auto-Apply 17d ago
  • Welcome Center Rep

    Description This

    Call center agent job in Orlando, FL

    As a Welcome Center Representative, you will assist in checking in Mini-Vac clients as well as support manifesting OPC tours. Our Representatives provide information for hotel reservations for Mini-Vac clients. In addition, our team assist in booking tours, creating reservations in Concierge, updating client accounts, confirming hotel rooms, handling customer issues, and driving retail and hotel sales. Job Description: As a Welcome Center Representative, you will assist in checking in Mini-Vac clients as well as support manifesting OPC tours. Our Representatives provide information for hotel reservations for Mini-Vac clients. In addition, our team assist in booking tours, creating reservations in Concierge, updating client accounts, confirming hotel rooms, handling customer issues, and driving retail and hotel sales. Responsibilities include, but are not limited to: Book, modify and service reservations for our guests and communicate effectively. Confirm & qualify each incoming guest for their presentation. Report on tour reconciliations at varying times throughout the day to appropriate departments. Reschedule any mini vac tours that were missed or no showed for their tour. Answering any questions from owners or non-owners concerning their reservations. Address any special needs that owners and non-owners may have. Greet non-owners/ guests who arrive for their vacation. Go over qualifications with the guests at the time of booking, confirming and during check-in. Supply guests with local information, maps to their hotels and the surrounding area. Selling Busch Gardens/ Scuppers tickets and any tickets that may enhance the guest's vacation. Report on arrivals, no shows, tour invites, late arrivals, and daily room/ Inhouse booking activity daily. Benefits: 401(k) Dental insurance Vision insurance Health insurance Paid time off Employee discounts and much, much more! Schedule: Open availability schedule anywhere from 7:30am - 9:30pm Holidays and Weekends are a must. Our commitment to diversity We are an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We ensure that individuals with disabilities are provided with reasonable accommodations to participate in the job application or interview process, perform essential job functions, and receive other benefits and privileges of employment. Please contact us to request accommodation.
    $23k-31k yearly est. Auto-Apply 32d ago

Learn more about call center agent jobs

How much does a call center agent earn in Palm Bay, FL?

The average call center agent in Palm Bay, FL earns between $20,000 and $39,000 annually. This compares to the national average call center agent range of $23,000 to $41,000.

Average call center agent salary in Palm Bay, FL

$28,000
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