Call center agent jobs in Palm Beach Gardens, FL

Job Description We are seeking Customer-Focused Call Center Agents to handle inbound and outbound maintenance requests with professionalism and efficiency. In this role, you will be responsible for dispatching vendors or internal crews, tracking work orders, and ensuring each job is completed with accuracy and high-quality service. You will serve as a critical quality control checkpoint, managing the entire lifecycle of each request, from the initial call to final client follow-up, ensuring client satisfaction and operational excellence. Strong communication, organization, and problem-solving skills are essential to succeed in this role. Benefits: Competitive pay Paid vacation 7 paid holidays Performance bonuses Health insurance 401(k) matching Referral bonuses Compensation: $15.50 - $18 hourly Responsibilities: Answer inbound calls and make outbound calls related to maintenance service requests in a courteous and professional manner. Accurately log and document maintenance requests in the system, ensuring all relevant information is captured. Dispatch appropriate vendors or internal maintenance crews based on the nature of the issue and availability. Monitor and track the status of each work order from initiation to completion, ensuring timely updates and resolution. Act as a quality control checkpoint, verifying that all services meet established standards before closing requests. Communicate effectively with clients, vendors, and internal teams to provide updates and ensure clear expectations. Follow up with clients after service completion to confirm satisfaction and address any remaining concerns. Identify and escalate urgent or unresolved issues to the appropriate personnel as needed. Maintain accurate records and reports related to maintenance activities and outcomes. Continuously seek ways to improve service efficiency, accuracy, and customer satisfaction. Qualifications: Prior experience in customer service, call centers, or administrative coordination is preferred. Strong attention to detail and organizational skills. Comfortable working with standard computer systems (CRM, email, dispatch software). Analytical problem solver - able to think ahead and prevent issues A strong sense of responsibility, teamwork, and pride in doing careful work. Familiarity with general contracting or trade terminology (plumbing, electrical, etc.) preferred. Prior roles where you handled client follow-ups or customer issue resolution. About Company Founded in 2007, Walker Property Services, LLC is a highly specialized company in providing facility maintenance and self-performing projects to multiple Fortune 500 customers across the nation. We are confident in our ability to deliver exceptional service for your retail and commercial property needs.

Deck and Drive is looking for a motivated and energetic Call Center Representative to join our Marketing team in our Boynton Beach office. In this role, you'll be the first point of contact for prospective customers-driving appointments and supporting our sales pipeline through professional and goal-oriented outreach. Hourly Rate with supplemental bonus structure Responsibilities: Make 150+ outbound calls daily or maintain 30 calls per hour Follow a provided script with clarity and confidence Schedule appointments with homeowners for our sales team Convert older leads into new sales opportunities Accurately enter and update customer information in our CRM (I360) Track performance metrics and meet weekly goals Requirements: 1-2 years proven experience in supporting client success Excellent written and verbal communication skills Ability to address complaints and issues with effective solutions and a positive attitude Passion for delighting customers with above and beyond service Excellent time-management and prioritization skills Familiarity with CRM system i360 and Ring Central Deck and Drive's benefits include health, vision and dental care, paid time off, retirement savings and professional development. Employees can also take advantage of flexible work schedule, employee discounts, flexible work schedule.

Job Description New Country Motor Car Group is hiring for important positions in our West Palm Beach Customer Service Call Center. This position will include on-the-job training. Prior call center experience making outbound calls is preferred, but not required. BDC Call Center Agent - Benefits $16 base per hour, plus bonus! Family Owned and Operated Medical, Dental, and Vision Insurance 401K and additional benefits Accrued Vacation & Sick Time BDC Customer Care Specialist - Responsibilities Promote and seek out opportunities to deliver a top-notch customer experience Work closely with the BDC Manager to schedule service appointments Complete minimally 150 outbound phone calls per day Minimal daily Appointment expectation is 18 per day. Stay informed about service updates, recalls and service requirements Maintain a business casual appearance BDC Customer Care Specialist - Requirements 5-day work week, Monday thru Friday, 8-5 Mathematical skills to calculate figures and amounts such as discounts and pricing Ability to interpret and follow instructions shared in written, oral, diagram, or schedule appointments Clean driving record & valid driver's license Great customer service skills & motivation to be successful Able to multitask Able to communicate persuasively with customers to set appointments Excellent computer skills required Excellent phone presence Automotive experience helpful but not required Great communication skills 18+ years of age or older Mercedes-Benz of Palm Beach is a member of New Country Motor Car Group, one of the largest independent auto groups in the United States. The New Country Motor Car Group family represents some of the most respected auto manufacturers in the world with dealerships in Connecticut, New York, Maryland, Pennsylvania, and Florida. Family owned and run; New Country's success is built on a foundation of investing in our own people to facilitate growth and a rewarding work environment. We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

Job DescriptionESSENTIAL DUTIES AND RESPONSIBILITES Reports to Administrative Supervisor and Practice Administrator Greet patients, answer phones Schedule appointments, appropriately based on knowledge of service provided; handle patients appointment reminders and make calls to ensure schedule is full for the next day. Scan insurance eligibility and document in patient account Distribute information and forms, either paper or electronic Populate new patient information into records and update information for existing patients. Scan documents into electronic health record as necessary Disclose information when required, using appropriate guidelines and following HIPAA regulations Perform routine straightening and cleaning of waiting room areas Attend staff meetings and complete mandatory in-service education/training Perform other duties or special projects as required or as assigned by management. Powered by JazzHR LooAUUdCKQ

Job Description Outbound Call Center Representative (No Cold Calling) - North Palm Beach Company: Earl Stewart Toyota Join Our Team as an Outbound Call Center Representative - No Cold Calling! Are you looking to grow your career in a supportive, people-first environment? At Earl Stewart Toyota, we're offering more than just a job - we're offering a long-term opportunity with real growth, real benefits, and a culture built on respect, innovation, and community. We're currently seeking an Outbound Call Center Representative to join our high-performing customer service team. The best part? No cold calling. Every call you make will be to existing customers - people who already know and trust the Earl Stewart Toyota name. What You'll Get with Us: Paid Vacation - Recharge and come back refreshed. 401(k) Plan - Plan for your financial future. Company-Paid Life Insurance - Peace of mind, covered by us. Health, Dental, and Vision Insurance - Comprehensive options for you and your family. Disability Insurance - We've got your back when life throws a curveball. Access to Company Yacht - Yes, really. Work-life balance matters. Family Fund - Emergency support when you need it most. Personal Days - Flexibility for life outside of work. Wellness Program - Invest in your physical and mental well-being. Paid Maternity/Paternity Leave - Because family comes first. Pet Bereavement Leave - We understand pets are family too. What You'll Be Doing: Making outbound calls to our existing customer base - no cold calling, ever. Inbound support as needed, ensuring accuracy and efficiency in appointment setting and handling of customer requests. Following up on service reminders, special orders, and customer needs to maintain strong relationships. Providing outstanding customer service, answering questions with professionalism and empathy. Helping resolve customer concerns, always with a customer-first approach. Meeting performance goals and earning monthly bonuses for great results. What We're Looking For: Excellent phone and communication skills - friendly, clear, and confident. Strong organization and multitasking abilities. Comfort using computers and scheduling systems. A positive, problem-solving mindset. A team-oriented attitude and willingness to grow with us. Ability to pass a background check and drug screening. Valid driver's license required. Why Choose Earl Stewart Toyota? We don't just sell cars - we're building a workplace community based on trust, transparency, and growth. Our team of over 150 employees - from all walks of life - thrives in a culture of mentorship, continuous improvement, and mutual respect. Whether you're starting fresh or continuing your professional journey, we support you every step of the way. Apply Today! If you're looking for a stable, rewarding role in a customer-focused call center (without the stress of cold calls), we want to hear from you.

Company DescriptionJobs for Humanity is partnering with Teleperformance USA to build an inclusive and just employment ecosystem. Therefore, we prioritize individuals coming from the following communities: Refugee, Neurodivergent, Single Parent, Blind or Low Vision, Deaf or Hard of Hearing, Black, Hispanic, Asian, Military Veterans, the Elderly, the LGBTQ, and Justice Impacted individuals. This position is open to candidates who reside in and have the legal right to work in the country where the job is located. Company Name: Teleperformance USA Job DescriptionCategory : Customer Service/Support Why You'll Choose Us Teleperformance is a strategic partner to the world's leading companies, bringing solutions and enhancing customer experience during each interaction. We are the largest interaction expert team in the market: multicultural, highly skilled, and deeply knowledgeable, with a wide range of integrated omnichannel solutions, technology, and the highest security standards. For us, each interaction needs to be treated as unique. Benefits of working with TP include: Paid Training Competitive Wages Full Benefits (Medical, Dental, Vision, 401k and more) Paid Time Off Employee wellness and engagement programs Your Impact Our customer service representatives are a very important part of our family. You will be the eyes and ears for our team, fielding customer inquiries and finding innovative ways to respond. Working in a collaborative and engaging environment, you will have the chance to interact with people from all walks of life and no two days will be the same. As you continue to grow and challenge yourself, you will discover your potential can take you anywhere you want to go. Your Responsibilities Customer Service Representatives field customer inquiries by finding innovative ways to respond to varying questions, issues, and concerns. Connect with customers via phone/email/chat/and or social media to resolve their questions or concerns Calmly attempt to resolve and de-escalate any issues Escalate interactions when necessary and appropriate Respond to requests for assistance and/or possible processing payments Track all call related information for auditing and reporting purposes Provide feedback on call issues Upsell if required What We're Looking for High School Diploma or equivalent IT/Network certifications/degrees preferred 18 years of age or older Proven call center experience Typing 25 WPM Proficient in PC operation and navigation Entry-level network troubleshooting Ability to set up home Wi-Fi network Ability to set up and configure a router or switch Core proficiency with a laptop or desktop computer Able to work independently Have excellent communications skills, both oral and written Ability to work in a constantly changing and fast paced environment Ability to stay composed and objective Strong listening skills Being One of Our People It is our mission to always provide an environment for our employees that promotes happiness from the inside out. When you work with us, you are valued and inspired to learn, to teach, and to grow. We want you to come to work motivated to and proud to be on our team. That's why we continually invest in creating outstanding work experiences and endless development opportunities. We want you to be and feel at your best, always. Teleperformance is an Equal Opportunity Employer

*Hiring this week* $800/week guaranteed - 1st Month* Flexible Scheduling Options* Fantastic, fun, fast paced, diverse culture! Apply today! The Ed Napleton Automotive Group is looking for our next Call Center Representative/Business Development Representative This is an exciting opportunity in a growing, fast-paced industry. Located at Napleton's Call Center in West Palm Beach, the BDC Representative is responsible for handling internet inquiries and phone leads (NO COLD CALLS,) to generate appointments for the dealership sales departments. Take advantage of this rare opportunity to join one of the country's largest and most successful automotive dealership groups and Apply Today! The Ed Napleton Automotive Group is affiliated with over 25 brands of new vehicles and 50+ dealerships throughout eight states. Our strength comes from the more than 3,500 employees nationwide. We are currently one of the largest automotive groups in the country, providing incredible growth opportunity. What We Offer: $800 per week minimum guaranteed in your first month Opportunity to earn $35,000-$70,000 per year- hourly pay + performance-based commissions. Hybrid schedules available for tenured employees Fun, fast-paced diverse environment Various shifts available with many flexible scheduling options Family Owned and Operated - 90+ years in business! Medical, Dental, and Vision Insurance 401K and additional benefits Paid Vacation and Sick Time Paid Training Discounts on products, services, and vehicles Growth Opportunities Job Responsibilities: Handle incoming and outgoing phone calls and emails Prospect follow-up calls, set appointments for service and sales, and gauge customer satisfaction Answer customer internet inquires by both email and phone Schedule sales appointments and reschedule no show customers Contact customers based on current marketing incentives Follow up with existing and potential customers to generate leads and close sales Explain product performance, application and benefits to prospects and describing all optional equipment available for customer purchase Follow up in a manner that results in the customer visiting the dealership Maintain a prospect and owner follow-up system that encourages repeat and referral business and contributes to customer satisfaction Other duties as assigned by management Job Requirements: Excellent computer skills required. Knowledgeable to call center environment- NO COLD CALLS! Automotive experience is helpful but not required. Able to communicate persuasively with customers to set appointments. Willingness to undergo a background check in accordance with local law/regulations Bilingual a plus We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

Are you fluent in Spanish and English? Penske Automotive Group wants YOU to join our team as a Call Center Representative! No experience? No problem! We provide comprehensive training to set you up for success. Join our Business Development Center (BDC) and handle outbound service calls for our dealerships in Florida. Don't miss this opportunity to kick-start your career with us -- apply now! JOIN OUR TEAM As a Bilingual Call Center Representative, you will answer incoming service calls, record, and relay basic vehicle information, offer price quote ranges for services requested, schedule appointments, answer basic maintenance questions, make outbound confirmation calls, and connect customers with service advisors. WHAT WE HAVE TO OFFER Hourly rate plus the opportunity to earn extra in performance-based bonuses. Fortune 500 company, consistently recognized by Automotive News as among the "Best Dealerships to Work For. Comprehensive benefits program, including health care options (medical, dental and vision) and 401k savings and retirement plan with company match. Training, resources and opportunities for career growth and advancement, tailored to individual performance, experience and interests. Values-driven culture built on integrity, professionalism, excellence and teamwork. WHAT WE ARE LOOKING FOR Bilingual in Spanish and English is required. Genuine interest in providing an exceptional customer experience. Friendliness, enthusiasm, reliability, with a positive "team-player" attitude. Excellent communication, interpersonal and organizational skills. Strong work-ethic with the ability to work in a fast-paced, results-driven environment. Prompt responses to internet inquiries with courtesy, accuracy and professionalism. APPLY WITH US! Penske Automotive Group is an equal opportunity employer and maintains a drug- and alcohol-free workplace. All applicants must possess a valid driver's license and have a good driving record.

Job Description We are excited to announce our upcoming training class for Resource Center Specialist/Call Center Representative starting on Monday, January 12, 2026. We offer a comprehensive training program designed to provide you with the essential skills and knowledge needed to thrive in your role within our organization. As a Resource Center Specialist/Call Center Representative, you'll provide information, assessments, and referrals to inbound callers. You'll also evaluate suicide risk, offer emotional support, and create safety plans with clients. Your responsibilities will include delivering referrals, counseling, and crisis intervention via phone, text, and social media. Salary: Starting pay $18 per hour, with opportunities for shift differentials. Higher rates are available for candidates with additional language skills and educational qualifications. Hours: This is a 24/7 operation; therefore, flexible scheduling is required. Initial training will take place from 8:30 a.m. to 5:00 p.m., Monday through Friday, for two weeks, with the possibility of extending up to four weeks. Training includes a nesting period, during which you will work alongside experienced team members who will provide real-time support and coaching as you transition into handling calls independently. After training and nesting are completed, you will move to your assigned shift based on operational needs. We are currently hiring for our 7:00 am - 3:30 pm shift and our 3:00 pm - 11:30 pm shift. Shifts include one weekend day and will be assigned based on availability and coverage needs. Schedules may be Tuesday through Saturday or Sunday through Thursday. Location: Although our primary location is in Lantana, FL, we will soon be undergoing construction of a new building. During this period, this position will be based on-site at a temporary alternate location in Delray Beach for approximately one year. Once construction is completed, we will move back to our Lantana location. Benefits: Health, Dental, Vision, Life Insurance, Employee Assistance Program, Paid Time Off, 403(b). About Us: 211 Palm Beach Treasure Coast is a private nonprofit 501(c)3 agency that was started in 1971 and quickly expanded into crisis counseling and suicide prevention. Our agency fosters a compassionate team dedicated to serving Palm Beach County and the Treasure Coast, encompassing five counties. With additional partners contributing funding, we've established a high-quality, centralized access point for essential health, human services information, and crisis support. Recognized nationally by the FCC for information and referral purposes, 2-1-1 has become the designated telephone number for our agency's helpline. Our mission is to save lives through crisis intervention and by connecting people to essential health, mental health, and wellness services 24 hours a day, every day. Core Qualifications: High School Diploma or equivalent required. Associate's degree preferred. Two years of customer service, social work, or human services experience required. Ability to establish rapport and effectively communicate. Demonstrated empathy, compassion, and confidentiality. Proficiency in computer systems. Bi-lingual (Spanish, Creole) is a plus. Join our team and make a meaningful impact on the lives of individuals in crisis. Apply now to become a Resource Center Specialist and help us fulfill our mission of saving lives and promoting wellness in our community. Local and national background clearance required. Job Posted by ApplicantPro

Job Description Starting Salary $41,500 Reports To: Call Center Manager/Call Center Assistant Manager Purpose and Scope: Call Center Specialist for client services will provide direct service to clients seeking assistance through the phone with their transactional assistance. Qualifications and Experience: At least 60 college level credit hours and previous experience in client services and/or training involving client service, general office work, cashiering, data entry, and personal computer operations; or any equivalent combination of education, training, and experience which provides the requisite knowledge, skills, and abilities for this job. Must possess and maintain a valid Florida driver's license. In accordance with Florida Statute 322, selected applicant must possess a valid Class E or higher driver's license; not learner's license and be at least 21 years of age. Selected applicants must have no cancellations, suspensions, or revocations of the driving privilege for a minimum of three (3) years prior to employment and must also maintain a driving record with no more than three (3) chargeable motor vehicle crash or any violation defined in Chapter 316, Florida Statutes during any consecutive (3) year period of employment. Applicants being considered for employment will be required to submit to a fingerprint-based background investigation, which will include a check of the criminal history records of the FBI. Driver Licenses Examiners must meet the background standards outlined in Florida Statute 435.04, and Federal Regulations 384.228 and 1572.103. This includes, but is not limited to, not having any criminal convictions for alcohol or drug-related offenses within 10 years prior to employment and maintaining this throughout employment. Essential Functions: Processes a variety of transactions for phone clients seeking assistance with vehicle/vessel registration and titling, drivers licensing, hunting/fishing licensing, real estate tax payments or business tax receipts/payments. Performs clerical tasks, including data entry, photocopying, faxing, inventory of supplies and preparation of correspondence and/or reports. Maintains current knowledge of TCO product lines and applicable laws and procedures. Critical Competencies for Success: Interpersonal Skills: Strong commitment to client service (internal and external). Ability to communicate complex thoughts, ideas and concepts effectively to ensure understanding. Self-motivated and results-oriented; a self-starter driven to succeed in a fast-paced environment. Demonstrates a sense of urgency and commitment to achieve goals. Takes initiative to pro-actively address client concerns and issues. Learning: Proactively continues growth by seeking opportunities to learn and practice new skills. Puts new concepts and information to use quickly. Adapts easily to statutory changes and interpretation of procedures. Teamwork: Works cooperatively with others. Listens and is open to team members' ideas. Offers constructive feedback. Willingly provides assistance. Critical Thinking: Ability to calculate and determine data and make reasonable judgments about subsequent actions. Ability to use a wide variety of reference materials and information. Ability to perform mathematical functions including calculation of percentages. Ability to perform generally pre-defined duties and exercise prudent judgment in the face of varied circumstances. Work Conditions: Equipment, Machinery, Tools, and Materials Utilization: Requires the ability to operate, maneuver and/or control the actions of equipment, machinery, tools, passenger vehicles and/or materials used in performing essential functions inclusive of conducting road tests for driver's license clients. Physical Ability: Tasks require the ability to exert light physical effort in sedentary to light work, with periodic walking, bending, stooping, and some lifting, carrying, pushing and/or pulling of objects and materials of light weight (5-10 pounds). Tasks may involve extended periods of time at a keyboard or workstation. Sensory Requirements: Some tasks require the ability to perceive and discriminate visual cues or signals, and to communicate orally and in writing. Environmental Factors: Performance of essential functions may require exposure to adverse environmental conditions, such as rude/irate clients, or weather conditions including sun exposure. This position requires occasional evening hours, and infrequent weekend hours. Powered by JazzHR BFhXuDXnwe

Join our seasoned, passionate team of spa professionals in our high-energy spa wonderland! Eau Spa, one of the most exclusive Forbes Five Star properties in the world, hires and develops only the most sophisticated team, committed to providing a delightfully indulgent guest experience. Would you like to work alongside them? Arch Amenities Group, the world's leading spa, fitness and leisure firm, is seeking a Call Center Representative. The Call Center Representative is responsible for booking appointment for services at the facility and answering questions about the services offered. Responsibilities: Ensures the "Arch Amenities Group Experience" for guests by maintaining the standards set in Arch Amenities Group Basics to Excellence (BTE), Arch Amenities Group Mission Statement/Values, Standards and Expectations, and Arch Amenities Group Brand Standards. Adheres to policies of Arch Amenities Group. Handles business transactions in connection with booking appointments for spa, salon, and fitness services. Make recommendations according to customer's needs. Handles customer questions with the highest degree of courtesy and professionalism to resolve any customer issues with one call resolution. Makes financial decisions to protect/collect revenues and adjusts customer accounts. Maintains sales goals and objectives, including upgrades and additional services. Handles other phone calls to the facility, including routing calls to other staff members. Utilizes operational systems to book services; i.e. SpaBiz and other software. Continually maintains working knowledge of all company products, services, and promotions. Assists in training new employees when applicable. Reports any incidents or accidents to a member of the management team. Other duties as assigned. Qualifications: Previous call center experience preferred. Previous customer service experience in a 5 star hotel property preferred. Outstanding customer service skills. This position required the ability to go "above and beyond" for a guest. Ability to be able to creatively problem solve while staying within company guidelines. Ability to multi-task in a fast pace environment. Proficient in MS Office applications, including Excel, Word, and Outlook. Excellent verbal and written communications skills. Detail-oriented. Good listening skills. Strong sense of responsibility and accountability. Professional and courteous at all times. Availability: Operating hours of the facility, to include nights, weekends and holidays. Sedentary Work: Exerting up to 10 pounds of force occasionally, and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects. The employee may occasionally lift and/or move up to 25 pounds. This position required the ability to reach, stand, walk, push, and pull. This position will require the following physical requirements: repetitive motions, seeing, hearing and talking. The employee will be required to operate the following tools: computer, calculator, fax machine and copier. Arch Amenities Group is an equal employment opportunity employer that is committed to having a diverse work force.

Job DescriptionSalary: $15.00 Starting Pay We are a Call Center in Port Saint Lucie, Florida! We are looking to rapidly grow in order to service our clients in the consumer lending industry. We are seeking highly motivated individuals to join our team! QUALIFICATIONS:Upbeat- energetic personality, excellent verbal communication skills, customer service skills, computer skills, ability to navigate multiple screens at once, professional appearance. Ability to work full-time We are a Call Center in Port Saint Lucie, Florida! We are looking to rapidly grow in order to service our clients in the consumer lending industry. We are seeking highly motivated individuals to join our team!hours without restrictions is necessary. EXPERIENCE: Customer service is a plus Call center experience is a plus Sales experience is a plus Moderate math skills are a must. We take care for our customers with a sense of urgency, all of these abilities are key to take care of our customers with the speed they require. WORK ENVIRONMENT:Typical call center office environment. Fast paced, high customer service demand with a great deal of people interaction. You are helping our customers get the advance that they need! RESPONSIBILITIES:To contact applicants that are in need of a cash advance. Verify the application information, determine acceptable risk of consumer, review the agreement and submit to release the $funds$ !! ~OFFERING~ Full Time - 40 hour work week! $15.00/hour Starting Pay $ Weekly Bonus Incentives$ $Paid Holidays$ $PTO Accrual From First Day$ **Based on your performance you can become eligible for a raise in pay as soon as 90 days into your employment. **

Job Description CALL CENTER REPRESENTATIVE FinBe USA is one of the nation's top automobile loan providers and we are searching for talented professionals with a track record of success within a collections role. If you are an ambitious, results- oriented collector that enjoys being number 1 in results while helping our customers to build better credit and better lives, then this is the role for you! We believe in paying our top performers which means a competitive base and off the charts bonus potential. Our corporate office offers a fantastic work environment, a talented team and we have plenty of fun while we work. We also love the fact that we are helping people every day build better credit and better lives! Ready to join us? WHAT YOU'LL BE DOING Your main objective is to collect past due payments to prevent your accounts from rolling forward to the next bucket of delinquency. Contact customers using various methods (phone, email, text) to obtain payment arrangements and prevent delinquency. Work proactively with customer to prevent repossessions and losses through negotiation and utilization of available programs. Participating in dialer campaigns to quickly collect payments and resolve outstanding delinquencies. Actively work up to 80 accounts per day. Follow all company policies and state and federal laws applicable to debt collection. Overcome objections and negotiate payments to help the customer regain current account status. Attend team meetings, support other company initiatives as needed. Perform other duties as assigned. ESSENTIALS THAT WILL MAKE YOU SUCCESSFUL The ability to negotiate and provide above average customer service while helping customers to bring their accounts current or make payment arrangements. Proven success in a collections role (that involved consumer collections). Previous experience in meeting and exceeding your monthly goals. Excellent communication, customer service and negotiation skills required. Must be able to successfully collect on past due accounts. Strong organizational and task management skills required. Strong internal motivation and hustle - desire to be very successful and collect on past due accounts. High comfort level on the phone for long periods of time. Some Saturdays and late shifts availability Bilingual Spanish is required. WHAT WE'RE OFFERING Business casual office environment (so yes you can wear jeans and your Nikes). Work life balance is a real thing here, not just something we say to get your resume. Ability to move up within the Team based on performance. Up to $4,000 a month in bonus potential based on meeting your individual goals. The standard stuff that everyone tells you of course; benefits, paid time off, 401k and all that good stuff. EEO Statement We are committed to equal employment opportunities regardless of race, color, genetic information, creed, religion, sex, sexual orientation, gender identity, lawful alien status, national origin, age, marital status, or protected veteran status. We support an inclusive workplace where associates excel based on personal merit, qualification, experience, ability, and job performance. Job Type: Full-time Pay: Hourly pay + bonus + benefits

Position: Outbound Call Center Representative - work with homeowners and schedule appointments for windows and roofing. A career position for a hungry outgoing telephone professional. Responsibilities: • Develop relationships with homeowners • Qualify leads and schedule appointments for window and roofing Required Skills: • Exceptional client and database management skills-ability to develop and schedule appointments and manage lead database • Amazing Phone Skills • Strong business development, lead generation, relationship building track record Experience: • Minimum 3-5 years of telephone experience • A proven track record in an outbound, lead generation sales environment a must • Excellent verbal and written communication skills Position Offers: • Competitive Compensation Salary, Commission, and Bonus • Training • Career Growth To Apply: All applicants must submit an updated resume along with active contact phone number.

Job DescriptionSalary: $18-$19.50 We are excited to announce our upcoming training class for Resource Center Specialist/Call Center Representative starting on Monday, January 12, 2026. We offer a comprehensive training program designed to provide you with the essential skills and knowledge needed to thrive in your role within our organization. As a Resource Center Specialist/Call Center Representative, you'll provide information, assessments, and referrals to inbound callers. You'll also evaluate suicide risk, offer emotional support, and create safety plans with clients. Your responsibilities will include delivering referrals, counseling, and crisis intervention via phone, text, and social media. Salary: Starting pay $18 per hour, with opportunities for shift differentials. Higher rates are available for candidates with additional language skills and educational qualifications. Hours: This is a 24/7 operation; therefore, flexible scheduling is required. Initial training will take place from 8:30 a.m. to 5:00 p.m., Monday through Friday, for two weeks, with the possibility of extending up to four weeks. Training includes a nesting period, during which you will work alongside experienced team members who will provide real-time support and coaching as you transition into handling calls independently. After training and nesting are completed, you will move to your assigned shift based on operational needs. We are currently hiring for our 7:00 am - 3:30 pm shift and our 3:00 pm - 11:30 pm shift. Shifts include one weekend day and will be assigned based on availability and coverage needs. Schedules may be Tuesday through Saturday or Sunday through Thursday. Benefits: Health, Dental, Vision, Life Insurance, Employee Assistance Program, Paid Time Off, 403(b). About Us: 211 Palm Beach Treasure Coast is a private nonprofit 501(c)3 agency that was started in 1971 and quickly expanded into crisis counseling and suicide prevention. Our agency fosters a compassionate team dedicated to serving Palm Beach County and the Treasure Coast, encompassing five counties. With additional partners contributing funding, we've established a high-quality, centralized access point for essential health, human services information, and crisis support. Recognized nationally by the FCC for information and referral purposes, 2-1-1 has become the designated telephone number for our agency's helpline. Our mission is to save lives through crisis intervention and by connecting people to essential health, mental health, and wellness services 24 hours a day, every day. Core Qualifications: High School Diploma or equivalent required. Associate's degree preferred. Two years of customer service, social work, or human services experience required. Ability to establish rapport and effectively communicate. Demonstrated empathy, compassion, and confidentiality. Proficiency in computer systems. Bi-lingual (Spanish, Creole) is a plus. Join our team and make a meaningful impact on the lives of individuals in crisis. Apply now to become a Resource Center Specialist and help us fulfill our mission of saving lives and promoting wellness in our community.

Job Description New Country Motor Car Group is hiring for important positions in our West Palm Beach Customer Service Call Center. This position will include on-the-job training. Prior call center experience making outbound calls as well as fielding inbound calls is preferred, but not required. BDC Call Center Agent - Benefits $16 base per hour, plus bonus! Family Owned and Operated Medical, Dental, and Vision Insurance 401K and additional benefits Accrued Vacation & Sick Time BDC Customer Care Specialist - Responsibilities Promote and seek out opportunities to deliver a top-notch customer experience Work closely with the BDC Manager to schedule service appointments Complete outbound phone calls as assigned by the BDC Manager Answer inbound phone calls Stay informed about service updates, recalls and service requirements Maintain a business casual appearance BDC Customer Care Specialist - Requirements 5-day work week, only one Saturday every three weeks! Mathematical skills to calculate figures and amounts such as discounts and pricing Ability to interpret and follow instructions shared in written, oral, diagram, or schedule appointments Clean driving record & valid driver's license Great customer service skills & motivation to be successful Able to multitask Able to communicate persuasively with customers to set appointments Excellent computer skills required Excellent phone presence Automotive experience helpful but not required Great communication skills 18+ years of age or older Mercedes-Benz of Palm Beach is a member of New Country Motor Car Group, one of the largest independent auto groups in the United States. The New Country Motor Car Group family represents some of the most respected auto manufacturers in the world with dealerships in Connecticut, New York, Maryland, Pennsylvania, and Florida. Family owned and run; New Country's success is built on a foundation of investing in our own people to facilitate growth and a rewarding work environment. We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

ESSENTIAL DUTIES AND RESPONSIBILITES Reports to Administrative Supervisor and Practice Administrator Greet patients, answer phones Schedule appointments, appropriately based on knowledge of service provided; handle patients appointment reminders and make calls to ensure schedule is full for the next day. Scan insurance eligibility and document in patient account Distribute information and forms, either paper or electronic Populate new patient information into records and update information for existing patients. Scan documents into electronic health record as necessary Disclose information when required, using appropriate guidelines and following HIPAA regulations Perform routine straightening and cleaning of waiting room areas Attend staff meetings and complete mandatory in-service education/training Perform other duties or special projects as required or as assigned by management.

Company: Earl Stewart Toyota Join Our Team as an Outbound Call Center Representative - No Cold Calling! Are you looking to grow your career in a supportive, people-first environment? At Earl Stewart Toyota, we're offering more than just a job - we're offering a long-term opportunity with real growth, real benefits, and a culture built on respect, innovation, and community. We're currently seeking an Outbound Call Center Representative to join our high-performing customer service team. The best part? No cold calling. Every call you make will be to existing customers - people who already know and trust the Earl Stewart Toyota name. What You'll Get with Us: Paid Vacation - Recharge and come back refreshed. 401(k) Plan - Plan for your financial future. Company-Paid Life Insurance - Peace of mind, covered by us. Health, Dental, and Vision Insurance - Comprehensive options for you and your family. Disability Insurance - We've got your back when life throws a curveball. Access to Company Yacht - Yes, really. Work-life balance matters. Family Fund - Emergency support when you need it most. Personal Days - Flexibility for life outside of work. Wellness Program - Invest in your physical and mental well-being. Paid Maternity/Paternity Leave - Because family comes first. Pet Bereavement Leave - We understand pets are family too. What You'll Be Doing: Making outbound calls to our existing customer base - no cold calling, ever. Inbound support as needed, ensuring accuracy and efficiency in appointment setting and handling of customer requests. Following up on service reminders, special orders, and customer needs to maintain strong relationships. Providing outstanding customer service, answering questions with professionalism and empathy. Helping resolve customer concerns, always with a customer-first approach. Meeting performance goals and earning monthly bonuses for great results. What We're Looking For: Excellent phone and communication skills - friendly, clear, and confident. Strong organization and multitasking abilities. Comfort using computers and scheduling systems. A positive, problem-solving mindset. A team-oriented attitude and willingness to grow with us. Ability to pass a background check and drug screening. Valid driver's license required. Why Choose Earl Stewart Toyota? We don't just sell cars - we're building a workplace community based on trust, transparency, and growth. Our team of over 150 employees - from all walks of life - thrives in a culture of mentorship, continuous improvement, and mutual respect. Whether you're starting fresh or continuing your professional journey, we support you every step of the way. Apply Today! If you're looking for a stable, rewarding role in a customer-focused call center (without the stress of cold calls), we want to hear from you.

Job Description Position: Call Center Representative - work with homeowners and schedule appointments for windows and roofing. A career position for a hungry outgoing telephone professional. Responsibilities: • Develop relationships with homeowners • Qualify leads and schedule appointments for window and roofing Required Skills: • Exceptional client and database management skills-ability to develop and schedule appointments and manage lead database • Amazing Phone Skills • Strong business development, lead generation, relationship building track record Experience: • Minimum 3-5 years of telephone experience • A proven track record in an outbound, lead generation sales environment a must • Excellent verbal and written communication skills Position Offers: • Competitive Compensation Salary, Commission, and Bonus • Training • Career Growth To Apply: All applicants must submit an updated resume along with active contact phone number. #hc213257